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Job Description Job description Who we are: Network Coverage is a best-in-class technology solutions provider specializing in IT managed services, cybersecurity, compliance, cloud enablement, digital transformation and software development for mid-market and enterprise organizations. Our comprehensive technology solutions and operational excellence allow clients to focus on their business with the value of an end-to-end technology partner. Network Coverage believes in providing purpose to our people and that character, integrity and commitment win out. Technology is our mission, empowering and developing our team is our passion. What the role is: Service Desk Specialist II Division - Center - Team: Service Operations – Service Desk Reporting to: Service Desk Lead About the Role The Service Desk Specialist II role provides Tier 2 support to clients, addressing and resolving hardware, software, network and security issues, while maintaining recurring onsite commitments to static client(s). A part of a dynamic support team, this role collaborates with other support roles to ensure efficient problem resolution in a timely manner, aids in escalation management by handling lower-level escalations, and works with their Team Lead and team members across departments to help drive tactical and strategic operational items related to their assigned client(s). These contributions are key to maintaining high levels of customer satisfaction by delivering effective solutions, clear communication and setting reasonable expectations. This position is crucial for ensuring smooth and efficient operation of our clients’ IT systems. Accountabilities Client Support and Service Delivery • Timely and effective resolution of Tier 2 server, desktop and application service requests, • Act as a supportive technical resource for the team to ensure service needs are met, • Develop and maintain strong relationships with your assigned client(s) and team members, • Manage client IT systems and adhere to service level agreements, • Assist with root-cause analysis if directed., • Support other NetCov clients in addition to the dedicated client assignment as determined by NetCov operational need., • Perform additional tasks and responsibilities as assigned by your manager, which may consist of duties not explicitly outlined in this job description, in alignment with the overall needs of NetCov operations., • Ensure NetCov has updated customer documentation needed to provide best-in-class support, • Maintain a daily 85% billable rate working tickets and answering phone calls., • Potential for on-sites at customer offices, which would be directed by the Team Lead as the team need arises, • Monitor and optimize client systems for efficient performance, reliability and security, • Produce and update technical documentation for client systems and team training, • Maintain clear client communication and set expectations on active support inquiries, • Identify opportunities to enhance process efficiency and implement best practices, • Remain updated on industry advancements and enhance technical skills Technical Expertise: • Expanded technical knowledge of current IT infrastructures including servers, networks, virtualization, cloud systems and security, • Proficiency with Microsoft server and client operating systems, Active Directory, DNS, DHCP, VDI technologies, Exchange/Office 365 and desktop applications., • Proficiency with LAN/WAN connectivity designs, firewalls, switching and wireless, • Ability to diagnose and resolve technical issues timely and effectively, • Experience with various troubleshooting tools and techniques, • Excellent verbal and written communication abilities, • Active listening skills to fully understand client issues and concerns, • High attention to detail to ensure accurate record-keeping Qualifications and Experience: • Bachelor's degree or Associate’s degree in Information Technology, Computer Science, Network Administration or related field., • 2-5 years of relevant IT experience as either a Systems Analyst, Systems Administrator, IT Specialist or similar position., • This is a full-time position, • Days and hours of work are Monday through Friday, 8:00 AM - 5:00 PM [9-hour shift], • This position will require participation in a recurring predetermined on-call rotation., • This position is 100% onsite, and will require travel and recurring visits to client offices where locations will vary. Reliable transportation is required., • This position may require travel to industry events, Network Coverage office locations, and Network Coverage events where locations will vary.

Job DescriptionShort Description: The Helpdesk Specialist is a first level rep to the OCTO technical support team. They answer a variety of technical inquiries, documenting issues, and alerting senior staff in a timely fashion. Onsite:3 Days-12 hrs. shifts/1 Day every other week 8hrs Complete Description: The Office of the Chief Technology Officer is seeking a first level technical support representative. Who will be responsible for answering a variety of technical inquiries, documenting issues, and alerting senior staff in a timely fashion. Please view the roles and responsibilities below: Work Arrangement / Schedule Onsite - 6 PM - 6 AM: 3 Days-12 hrs shifts Sunday: 9 AM - 6 PM: 1 Day every other week 8hrs Customer Support Entry Roles and Responsibilities i. Answer calls in a dynamic IT operations environment, supporting multiple agencies ii. Provide desktop support for technical issues in a Call Center environment as well as off-site locations throughout the District of Columbia iii. Log and route service requests and incidents in an incident management system iv. Create and maintain knowledge articles in the agency's knowledge management system on a daily basis v. Provide a high level of customer service to end users on a daily basis vi. Provide technical expertise related to Microsoft Products, such as Microsoft Office, Windows operating systems, as well as other related Microsoft applications vii. Troubleshoot issues related to agency specific applications and web applications viii. Provide technical support for mobile devices, such as iPads, iPhones, Android devices and tablets ix. Collaborate with the IT leadership team to select and implement cost-effective technology for District x. Maintain service level agreements related to both Call Center and Desk Side support Service/Incident requests xi. Work with other technical teams to coordinate multi-tiered technical support for outages, widespread security incidents xii. Adhere to all Enterprise-wide security policies related to security and integrity of District-owned Resources Candidate Skills Matrix: Following sections are to be filled by the candidate: Skills | Required/Desired | No. of Years | How many years of experience candidate has? Bachelors degree in IT or related field or equivalent experience | Required | 5 | Customer service support experience in either a face to face or phone support role. | Required | 2 | Excellent written and verbal communication skills in a professional setting | Required | 2 | Provide technical support to computer system users by telephone, email, and etc. | Required | 1 | Maintain computers, systems, and printers in a professional setting | Required | 1 | Expertise in supporting desktop operating systems (Windows 10, 11, and Mac OSX 10.10.x) | Required | 1 | Install and troubleshoot computer operating systems (Windows 10, 11, and Mac OSX 10.10.x) | Required | 1 | Experience providing technical support in a call center environment where the candidate received multiple calls at once. | Required | 1 | Provide customer-oriented results and build an efficient end-user support environment. | Required | 1 | Experience with basic Active Directory functions such as account creations, password resets, and OU Management | Required | 1 | Knowledge of Microsoft Office Suite (Office 365) | Required | 1 | A Microsoft Certifications: MCP, Windows, 10, CompTIA A+ etc. | Highly desired | | Background check: • Extensive criminal history background check will be required. We cannot submit candidates with recent histories (go back seven years) of extensive driving, drug, robbery or any other illegal activity. Any criminal activity on the background check will eliminate the candidate from consideration. If selected, please make certain that you inform all candidates that they will have to complete this criminal background check prior to starting. NATIONAL background checks are required; Federal background checks are NOT compliant under this contract. A national background check is a national criminal background check that pulls criminal records from State and County Courts in almost every US State.

Flex Schedule 7a-11p EST / Medical-Dental-Vision-Life-AD&D / 401(k) +3% / Generous PTO + Parental Leave - As a FT - Call Center Representative - Work From Home at Lap Of Love, you will: Assist clients with their end-of-life care needs by answering phone calls and providing compassionate and empathet

Job DescriptionBenefits: • Supplemental Insurance, • Life Insurance, • Employer Contributions to Medical Insurance, • 401(k), • 401(k) matching, • Competitive salary, • Dental insurance, • Employee discounts, • Flexible schedule, • Free uniforms, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development What Sets Us Apart? FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. No matter how big we get, the core of our company culture is to PUT PEOPLE FIRST! Enjoy a supportive and nurturing work environment where your growth and well-being are top priorities! Your journey with us goes beyond onboarding - enhance your spa industry career through regular sales coaching and training, and opportunities to grow into a successful spa leader. Compensation Details We offer a competitive compensation package designed to reward your contributions and drive your success. This role is more than just answering phones! Boost your paycheck with our stress-free membership model. Enjoy a base hourly rate tailored to reflect your experience and skill PLUS benefit from our uncapped commission structure on membership sales, providing substantial earning potential based on your sales performance. Our top performers typically earn an additional $2 - $4 per hour in commission on top of their base rate. As a Sales Associate, you will • Meet membership sales goals, • Successfully achieve all performance-based goals set by spa leadership and the company on a consistent basis. These goals include, but are not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales, • Maintain a detailed knowledge of our service menu and work to educate clients on the benefits of specific services and enhancements, • Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients and membership sales and management, • Passionately promote sales, promotions, and events, • Uphold spa cleanliness standards, • Perform various other duties as assignedThe SA role has a varied schedule including weekend, daytime, evening, and holiday hourly schedules, and flexible availability is preferred. We cant wait to meet you!

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Competitive salary, • Dental insurance, • Employee discounts, • Flexible schedule, • Free uniforms, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development What Sets Us Apart? FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. No matter how big we get, the core of our company culture is to PUT PEOPLE FIRST! Enjoy a supportive and nurturing work environment where your growth and well-being are top priorities! Your journey with us goes beyond onboarding - enhance your spa industry career through regular sales coaching and training, and opportunities to grow into a successful spa leader. Compensation Details We offer a competitive compensation package designed to reward your contributions and drive your success. This role is more than just answering phones! Boost your paycheck with our stress-free membership model. Enjoy a base hourly rate tailored to reflect your experience and skill PLUS benefit from our uncapped commission structure on membership sales, providing substantial earning potential based on your sales performance. Our top performers typically earn an additional $2 - $4 per hour in commission on top of their base rate. As a Sales Associate, you will • Meet membership sales goals, • Successfully achieve all performance-based goals set by spa leadership and the company on a consistent basis. These goals include, but are not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales, • Maintain a detailed knowledge of our service menu and work to educate clients on the benefits of specific services and enhancements, • Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients and membership sales and management, • Passionately promote sales, promotions, and events, • Uphold spa cleanliness standards, • Perform various other duties as assignedThe SA role has a varied schedule including weekend, daytime, evening, and holiday hourly schedules, and flexible availability is preferred. We cant wait to meet you!

Job DescriptionOffice Assistant KeenLogic is seeking an Office Assistant to join our team at the House of Representatives Childcare Center on Capitol Hill. The purpose of the House Childcare Center (HRCCC) is to provide full-day, year-round quality childcare for children of the Members of the House of Representatives, their staff, and House support personnel. The Office Assistant plays a key role in supporting the daily administrative operations of the House of Representatives Childcare Center (HRCCC). This individual will serve as a welcoming presence for families and staff while ensuring the center’s front office functions efficiently and professionally. The ideal candidate is organized, proactive, and comfortable working in a dynamic, fast-paced environment that requires discretion, strong communication skills, and attention to detail. This position provides staffing support for both planned extended leave (such as parental or medical leave) and short-term, on-call coverage needs. Assignments may be full-time (40 hours per week, Monday–Friday) for defined periods, or short-term based on operational needs. Shifts are scheduled within operating hours (8:00 AM – 6:30 PM) and consist of 8 working hours with a 1-hour unpaid lunch break. Some roles may require availability on short notice. Required Qualifications • High school diploma or equivalent; associate degree preferred, • Prior experience in administrative support or customer service, • Strong organizational skills and attention to detail, • Excellent verbal and written communication skills, • Proficiency in Microsoft Office Suite and ability to learn childcare management systems, • Ability to manage time effectively and prioritize tasks in a fast-paced environment, • Professional demeanor and ability to maintain confidentiality, • Be able to secure and maintain Federal Government security checks as deemed appropriateJob Expectations, • Serve as the first point of contact for families during drop-off and pick-up, ensuring a welcoming and professional environment., • Assist families with completing enrollment forms, permissions, and other required documentation., • Maintain accurate records and ensure compliance with HRCCC policies and regulatory requirements., • Support scheduling, filing, and organization of administrative tasks., • Communicate effectively with families and staff regarding center updates, policies, and events., • Demonstrate flexibility and problem-solving skills to handle unexpected situations., • Uphold confidentiality and professionalism in all interactions., • Ability to proactively observe emerging needs and willingness to take initiative without directives., • Ability to maintain consistent and reliable attendance required. Flexibility with scheduling as needed.Description of Work, • Greet and assist families during arrival and departure times, providing guidance and answering questions., • Organize and process forms, including enrollment, medical, and emergency contact information., • Maintain office systems such as filing, record-keeping, and supply inventory., • Coordinate communication between families and staff, including distributing notices and reminders., • Assist with scheduling appointments, meetings, and events as needed., • Monitor and respond to emails and phone calls promptly., • Support compliance by ensuring all documentation is complete and up to date., • Perform other administrative duties as assigned to ensure smooth operation of the childcare center. mQGvULam0Z

Job Description Saatva is the original direct-to-consumer mattress and home furnishings company, founded on the principle that everyone deserves healthy and restorative sleep. Today, Saatva is the largest online luxury mattress brand in the US, with more than 20 Viewing Rooms in prime areas of the nation's largest markets, and we are growing fast! Saatva is a people-first company, and we embrace the idea of total life success: empowering each other to improve ourselves in all aspects of our lives. We provide competitive compensation and a comprehensive benefits package to our employees, including robust health coverage, 401(k) matching, and generous paid time off. Our dedication to excellence has earned us recognition as a seven-time honoree on the Inc. 5000 list of America's Fastest-Growing Private Companies. We are also proud to be certified as a Great Place to Work and have been named one of Fortune Magazine's Best Workplaces in Retail and Best Workplaces in New York, as well as a BuiltIn.com Best Workplace. At Saatva, thrilling our customers is at the heart of everything we do. We aim to be the most trusted, customer-focused brand in the industry by answering every question about mattresses, sleep, and sleep health, empowering customers to make informed decisions. By building lasting relationships with those we serve and with each other, we continue to drive our success and redefine what it means to live well-rested. Position at Saatva Saatva is blazing a new trail in retail excellence. We are looking for dedicated Sleep Guides to join our nationwide network of state-of-the-art Viewing Rooms. Saatva Viewing Room Sleep Guides are the heartbeat of every brick-and-mortar retail location. They take pride in thrilling our guests by providing an immersive and elevated experience with our full range of mattresses. The Sleep Guide embodies Saatva luxury with a sophisticated level of service, expert knowledge of Saatva mattresses and bedding, and the desire to truly help others discover the power of a great night's sleep. Essential Duties and Responsibilities • Engage with customers and team members in person during scheduled shifts., • Clearly communicate product benefits, address customer inquiries, and effectively troubleshoot and resolve issues., • Maintain timely and regular attendance as a key performance expectation during all scheduled shifts., • Preferred Experience: 1-2 years of retail sales or customer service experience; however, we're willing to train the right candidate!, • Additional Experience: 1 year of telecommunications or call center experience is preferred., • Exceptional oral and written communication skills., • Strong interpersonal abilities to build rapport effortlessly with customers and team members., • A passion for delivering outstanding customer experiences., • Well-organized with excellent multitasking skills and a commitment to completing tasks with high-quality results., • Comfortable using personal computers and related software, with the ability to navigate multiple platforms simultaneously., • Deliver a world-class experience to our customers., • Become a product expert to confidently assist customers., • Competitive Compensation: $21/hour, • Medical, Dental, and Vision Insurance, • Paid Vacation, • Annual Bonus Program, • 401K with Employer Match, • FSA/HSA/Commuter Benefits, • Discounted Blink Gym Membership, • Employee and Friends & Family Discounts on Products, • Collaborative and supportive team environment Ready to Join Our Team? If this sounds like a great fit, we'd love to hear from you! Equal Employment Opportunity Statement At Whitestone Home Furnishings, LLC, we foster a culture of diversity and inclusivity. We value the unique contributions and differences of each team member, demonstrated through our recruitment, retention, and employee development programs. As an equal opportunity employer, we do not discriminate against qualified applicants based on race, color, religion, national origin, gender identity, sexual orientation, age, disability, veteran status, or any other status protected by law. This commitment extends to all aspects of employment, including recruitment, selection, compensation, and benefits. Join us in building a workplace where everyone is respected and valued! #LI-ONSITE Compensation$23—$23 USD

Job Description Please note: this is a listing for an unpaid volunteer position. We are especially interested in candidates who are available 10am-6pm Eastern Time; if this is you, please note that in your application. And if you're available at other times, you are still encouraged to apply. Are you interested in making a meaningful difference in people's lives? NAMI HelpLine is a free, nationwide peer-support service providing mental health information, resource referrals, empathy, and hope to over 75,000 people a year across the U.S. who are affected by mental health conditions and are in need of help. HelpLine Information and Resource Referral Specialists provide a vital service to the NAMI community by responding with empathy to inquiries by phone call and text, and by providing valuable information about mental health conditions, treatment options, NAMI education and support programs, and other mental health resources. NAMI HelpLine offers a Teen & Young Adult HelpLine specialty service, which provides this population an opportunity to connect with other young people to receive support on issues that affect them and others in their age group. All Teen & Young Adult HelpLine Specialists receive specialized training; those who are between 20-30 years old are encouraged to participate. NAMI HelpLine also offers a Spanish-language HelpLine specialty service, which provides Spanish-speaking help seekers an opportunity to receive support in Spanish on issues that affect them. All Spanish-language HelpLine Specialists receive specialized training, and those who are able to communicate fluently both verbally and in writing in Spanish are encouraged to participate. NAMI HelpLine also offers a Family Caregiver HelpLine specialty service, which provides those who care for loved ones living with serious mental illness an opportunity to connect with other caregivers to receive support on issues that affect them. All Family Caregiver HelpLine Specialists receive specialized training, and those who have experience caregiving for loved ones living with serious mental illness are encouraged to participate. The HelpLine Specialist Experience NAMI HelpLine Specialists help individuals and families improve their lives and advance recovery by listening to their concerns and connecting them with essential resources and services. They extend empathy, understanding, respect, and emotional support to everyone contacting the NAMI HelpLine. In return, as HelpLine Specialists they will develop a deep understanding of the mental health landscape, mental health conditions, treatment options, and recovery strategies. They will also experience the appreciation and gratitude expressed by the individuals, families, and caregivers they serve. The NAMI HelpLine recognizes the value of lived experience as it expands one's capacity for empathy, motivates a sincere desire to help others, and at times provides valuable perspective. Interested candidates who have been living well in recovery for at least one year or caring for a loved one living with a mental health condition, are welcome to apply. Ongoing Support The NAMI HelpLine team strives to create a supportive virtual community for our Specialists! HelpLine staff provide regular coaching support and routinely observe and mentor HelpLine Specialists in live time. Active support is provided throughout each shift via a cloud-based collaboration hub. NAMI HelpLine also hosts two virtual meetings per day for HelpLine Specialists to ask questions and share experiences; HelpLine Specialists are required to attend at least one virtual, camera-on meeting per week. Serving Remotely All HelpLine Specialists work remotely from their homes and connect with help seekers via phone call and text using NAMI's cloud-based communications platform. HelpLine Specialists are required to have access to a private workspace, a computer with the most recent operating system (MacOS, Windows, or Linux) and robust, reliable high-speed internet service. Training Working with help seekers on the NAMI HelpLine is extremely rewarding, and yet at times, challenging. HelpLine service provides 21 hours of robust, asynchronous training and a 1-hour technology and roleplay training to thoroughly prepare HelpLine Specialists to confidently and positively address the diverse needs presented by help seekers. The training experience provides HelpLine Specialists with rewarding online instructional content, interactive exercises, knowledge checks, and a final test prior to joining as a member of the NAMI HelpLine Specialist Team. Minimum Time Commitment Requirements Please note the following time commitment requirements: • Minimum of one, 4-hour shift per week for a minimum duration of six (6) months., • All HelpLine Specialist shifts are during regular HelpLine hours: 10am - 10pm Monday - Friday, Eastern Standard Time:, • Shift #1: 10am - 2pm, • Shift #2: 2 - 6pm, • Utilize phone and SMS text communications channels to interact with help seekers, • Respond to HelpLine calls and SMS texts by providing person-centered, culturally considerate support and information, • Utilize resource referral tools to provide information and relevant referrals to help seekers, • Adhere to all NAMI HelpLine service program policies and procedures, • Accurately and efficiently document help seeker interactions, • Excellent verbal and written communication skills, including strong active listening skills, • Courteous, empathic and professional manner, • Basic knowledge of mental health conditions, treatments, recovery, and mental health care systems with an interest in learning more, • Excellent problem-solving skills and an ability to facilitate resolution of help seeker inquiries, • Strong attention to detail and accuracy, even when managing competing priorities or urgent tasks, • Ability to maintain focus at all times and make sound decisions in stressful, ambiguous, or high-pressure situations, • Ability to self-regulate and maintain composure during challenges or conflicts; demonstrated resilience when working under crisis situations, • Must be at least 20 years of age, • Lived personal experience, either as a person living well in recovery for at least one year or caregiving for a loved one with a mental health condition, or current enrollment in a related undergraduate or graduate program of studies, • Ability to respond sensitively, effectively and in a culturally considerate manner to help seekers experiencing emotional distress, active psychosis, and other symptoms of a mental health condition, • Ability to effectively use cloud-based technologies including telecommunications, applications, storage, networks and other tools/resources, • Applicants should be comfortable working independently and as part of a team in a collegial work environment, • Must be located in the United States, • This role may involve periods of high demand and requires the ability to stay focused and perform effectively under pressure. The NAMI HelpLine is a free, nationwide peer-support service providing mental health information, resource referrals, empathy, and hope. HelpLine Specialists respond to each help-seeker's needs, from answering basic questions to helping navigate serious, complex issues. To prepare you to become a HelpLine Specialist, we offer free online training, onboarding, and coaching. This time and effort NAMI puts into preparing HelpLine Specialists is an investment in you and those who trust NAMI with deeply personal issues during difficult times. While the training and development NAMI provides is free to you, it costs NAMI nearly $1300.00 to recruit, train, and coach each HelpLine Specialist. It's a serious investment, and we need you to see your commitment through. We are looking for passionate people with a desire to help others and the ability to commit to: • Start HelpLine virtual training within 2 weeks of enrollment;, • Complete HelpLine training within 3 weeks of enrollment;, • Serve during the days/shifts noted on your application;, • Fulfill a six-month service commitment. Job Posted by ApplicantPro

Job DescriptionDescription: The Customer Success Coordinator will work to develop relationships and trust with our members by providing top-of-the-line support via phone, email, and ticket system. This position is designed to collaborate with Customer Success with both proactive outreach and presently needed items. By delivering support of excellence, the Customer Success Coordinator aides NAA in continuing to be the industry standard. A typical day in this role is one that is both detail-focused, but also relationship focused. You will be managing several modes of communication with our members and providing aid to people who need guidance. You will be working closely with your Customer Success team to innovate and find solutions to everyday member-needs. Principal accountabilities • Answering and addressing members needs via phone calls, emails, and tickets in a timely manner., • Working to uphold and grow NAA’s member satisfaction through relationship building and a high level of dedication., • Being a subject matter expert for all products NAAS has or will have with a focus on Click & Lease., • Collaborating with other departments to provide aid in member-related escalations., • Keeping detailed logs and accurate data of all accounts.Requirements:, • High School or Equivalent Certificate, • Excellent written and oral communication skills., • General Understanding of platforms used at NAA: Salesforce, ClickUp, and Microsoft especially, • Experience in Customer Support About NAA The National Apartment Association (NAA) serves as the leading voice and preeminent resource through advocacy, education and collaboration on behalf of the rental housing industry. As a federation of 141 state, local and global affiliates, NAA encompasses more than 95,000 members representing over 12.5 million apartment homes globally. NAA believes that rental housing is a valuable partner in every community that emphasizes integrity, accountability, collaboration, community responsibility, inclusivity and innovation. To learn more, visit . Benefits Overview • Flexible Hybrid schedule (2 days in office), • Competitive pay, • Growth focused, ‘people first’ company culture, • Generous PTO and sick leave, • Health, vision, dental and more including newly added infertility coverage!, • 11 NAA holidays + 1 floating holiday of your choice! Physical Demands While performing the duties of the job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee may occasionally lift up to 20 pounds. Work Environment Work is regularly performed in a professional office environment and routinely uses standard office equipment.

Job DescriptionCompany Description WTW is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, WTW has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at wtwco.com. Job Description As a Benefit Advisor, you will have the rewarding opportunity to speak with Medicare-eligible participants nationwide in a consultative sales role to assist them in selecting insurance plans that meet their needs. You will spend your entire day in phone conversations with participants exercising patience and knowledge with caring explanations to enroll them in healthcare insurance products. Pre-licensed Benefit Advisors will start at $18/hr. and will have significant incentive earning potential during the Medicare Annual Enrollment Period (Oct-Dec). During the Annual Enrollment Period many Benefit Advisors make between $500-$1,000 in monthly bonuses & incentives with our top BAs making $2,000+. This is a full-time temporary role. Our top performers will be eligible for full-time year-round employment based on business needs, which offers a robust WTW compensation and benefits package. Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. Although this role is open for remote work, you must be a current resident of Arizona, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Missouri, Nebraska, New Mexico, Nevada, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Vermont, or Wyoming to be considered for this role. Key Responsibilities: * Full participation in and progress through a paid exam preparation program and pass your state’s Life and Health Insurance license exam. * Successfully complete all required certifications to represent local and national insurance carriers. * Support preseason activities by handling outbound and non-sales calls while completing required certifications to become appointed for sales. * Spend approximately 80% of your scheduled shift during AEP (Oct-Dec) engaged in phone conversations with participants, while consistently meeting or exceeding established efficiency, quality, and sales performance standards. * Use a consultative sales approach to listen to and assess the participant’s insurance needs and recommend plans based on assessed needs. * Conduct eligibility and needs analysis to determine suitable plan options * Clearly explain the costs and benefits of multiple insurance plans using an empathetic and professional communication style. Make plan recommendations based on participants’ individual needs and assist the participant in the decision-making process. * Maintain professionalism and patience with each caller. You will receive scheduled appointment calls along with first time callers. * Participate in outbound call campaigns designed to provide an introduction into the participants’ new relationship with our company. * Collaborate with team members and contribute to a positive, diverse call‑center environment. Qualifications Adhere to all legal regulations The Requirements You are excited to learn new things, have strong computer skills, are self-motivated and are open to feedback for continual improvement. You have patience and the ability to listen and recognize the needs of participants, even when they are unable to clearly articulate what is important to them. You are able to change your communication style based on the region of the call, the client, and the medical needs of each caller. You overcome objections with knowledge, patience, and understanding, and enjoy communicating with new people over the phone! Training Requirements Participate in a paid, 4‑week exam‑preparation program to earn your state Life and Health license. Study materials, scheduling, and exam fees are covered by WTW. Passing the state license exam is required to enter the Benefit Advisor Training program. * After passing the licensing exam you will attend a virtual two‑week training class followed by a one‑week nesting period with your new team. Skill Requirements * Ability to understand and comply with all agent appointment and carrier certification requirements necessary to represent local and national insurance carriers * Experience using Microsoft Office is preferred, with ability to multi-task between multiple screens and windows all while answering questions on the phone * Ability to learn new proprietary computer systems * Experience in a needs-based sales role, preferred * Ability to work autonomously in a self-paced, self-motivated team environment * Ability to communicate professionally and courteously * Ability to read, analyze, and interpret insurance documents, detailed correspondence, procedure manuals, insurance applications, and polices. * Life/Health Insurance certification a plus * High School Diploma or GED required * During the Enrollment Season (Oct-Dec), mandatory overtime may be required * Other duties as assigned WTW operates in a highly regulated environment; you will be required to complete an extensive background check in order to be licensed as a Benefit Advisor. Work from home requirements: Equipment provided! * All applicants must have a dedicated, confidential, distraction‑free workspace. * The applicant will secure and be responsible for paying their own internet expenses to include the following requirements: * Minimum download speed: 100 Mbps * Minimum upload speed: 10 Mbps * A Wired Ethernet connection that meets upload and download speed requirements as noted above. * A personal smart phone or other device capable of downloading authentication apps for secure VPN access. * The ability to work assigned shift times, including scheduled breaks and lunches. * Additional technology requirements will be provided during the interview process. Onboarding Expectations: Your start date is tentative and depends on (1) successfully completing the background check and preboarding steps and (2) the availability of a spot in one of our scheduled training classes. Since classes are limited and assigned on a first-come, first-served basis, please finish all pre-employment requirements promptly to secure a spot as soon as possible. Your start date and Day 1 details will be confirmed once everything is finalized. Please be advised, however, that if you do not complete your onboarding prior to the start of the last training class, or if there are no more training class spots available, you will not be able to start this season. Additional Information Our Environment: WTW maintains a diverse working environment of dedicated associates, in a virtual call center. We utilize the latest in technology, and top of the line computer and telephony systems. We reward our associates with competitive hourly rates, monthly bonuses, team competitions, and raffles. We have a variety of shifts available. Each year we invite top performing seasonal associates to join our team on a year round basis, or invite them back for the following season. Personal information provided in connection with this opportunity is subject to WTW’s Applicant Privacy Notice.

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Planet Home Lending, you will: Respond to borrower inbound calls concerning their account, ensuring high quality service and adhering to productivity and regulatory requirements; Research customer issues and work

DOE / Health-Dental-Vision-Life-FSA-HSA / 401(k) plan - As a Call Center Representative, you will: Assist customers with inquiries and concerns through multiple communication channels including phone, email, and chat; Provide exceptional customer service by actively listening, empathizing, and findi

Competitive pay & benefits - As a Call Center Rep at Jackson Hewitt Inc. Receive inbound/ make outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services; Respond efficiently and accurately to client inquiries, explain possible solutions,

Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.Availability: Applying To This Requisition Allows You To Be Considered For Multiple Opportunities.Please Provide As Much Availability That Works With Y

Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection * Desire to fully participate in one or several of the above topics * Ability to read, understand, and follow oral and written instructions.

Medical, dental & vision / PTO / Paid training - As a Customer Service Rep at Assurant, you will: Handle inbound customer calls and/or e-mails with empathy and professionalism; Resolve issues, answer questions, and provide proactive solutions; Document interactions and follow up as needed; Collabora

Medical, dental & vision / 401k - As a Customer Service Rep at DGI Supply, you will: Handle customer and sales interactions via phone, email and tickets within the Customer Care Box; Process requests for quotations, order entry and product questions from customers; Ensure accurate order entry and ti

Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Qualificat