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Job Description JOB DESCRIPTION An employer is looking for a Patient Access Representative within a call center environment in the Beverly Hills, CA area. This person will be responsible for handling about 50+ calls per day for multiple specialty offices across Southern California. The job responsibilities include but are not limited to: answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care. This position is on-site until fully trained and passing multiple assessments (typically around 2-4 months of working on-site - depending on performance) where it will then go remote. REQUIRED SKILLS AND EXPERIENCE -HS Diploma -2+ years healthcare call center experience (with an average call time of 5 minutes or less on calls) -Proficient with scheduling appointments through an EHR software -2+ years experience scheduling patient appointments for multiple physicians in one practice -40+ WPM typing speed -Experience handling multiple phone lines NICE TO HAVE SKILLS AND EXPERIENCE -Proficient in EPIC -Experience verifying insurances -Basic experience with Excel and standard workbooks -Experience in either primary care, oncology, or hematology. PAY: $25/hour Duration: 6+ month contract with potential for extension and conversion Hours: M-F - must be available for 8hr shift between 7am-7pm PST 2-4 months of on-site training in Los Angeles, CA 90048 then fully remote

Job DescriptionSalary: $23.00/hr, starting (DOE) Enrollment Counselor JOB DESCRIPTION Job Title: Enrollment Counselor Schedule: 40 hrs/week min. Job Type: Full-Time, 12-Months FLSA Status: Non-Exempt Reports to: Director of Recruitment & Development Pay: $23.00/hr, starting Special: Requires weekend work, nights and early mornings, as needed ABOUT INGENIUM SCHOOLS At Ingenium Schools, we create communities where everyone experiences joy and meaning in learning. We do this by preparing our students to be the best learners, leaders, and collaborators by empowering them with the capacity and tools to continually improve themselves and the world around them. Since 2009, Ingenium Schools has helped students build confidence, leadership, and a lifelong love of learning through the Ingenium Learning System, an easily replicable, standards-based educational model that promotes personal mastery. Ingenium Schools currently operates several charter schools, serving students throughout Los Angeles. POSITION SUMMARY: The Enrollment Counselor supports prospective families throughout the enrollment process by providing responsive, high-quality support via phone, email, and digital systems. This role ensures families successfully complete applications, submit required documentation, and move efficiently through the enrollment pipeline. The Enrollment Counselor works primarily in a remote or hybrid environment and collaborates closely with school-site office staff to ensure enrollment files are complete, compliant, and aligned with organizational goals. This role is results-driven and accountable for supporting enrollment targets through consistent follow-up, communication, and data management. ESSENTIAL FUNCTIONS & JOB DUTIES: KEY CONTRIBUTIONS • Demonstrates knowledge of and supports Ingenium Schools noble cause, values, standards, policies and procedures, operating instructions, confidentiality standards, and code of cooperation, • Strive to implement, by instruction and action, Ingenium Schools philosophy of education and goals/objectives in connection with Ingeniums Signature Practices, • Continuously maintain and improve professional competence, • Attend mandatory trainings, professional meetings, and educational conferences, as required, • Initiate and exercise good judgment and positive working relationships with the community, students, staff and with public and private agencies DUTIES AND RESPONSIBILITIES • Serve as a primary point of contact for prospective families via phone, email, and online platforms., • Guide families through the enrollment and application process from initial inquiry to completion., • Proactively follow up with families to ensure required documentation and forms are submitted accurately and on time., • Provide clear, accurate information about charter schools and Ingenium programs., • Support reporting related to enrollment progress and trends., • Maintain compliance with enrollment procedures and deadlines., • Collaborate with school-site office staff to ensure enrollment files are finalized and ready for student onboarding., • Communicate enrollment updates and escalate concerns when necessary., • Participate in team meetings and professional development., • Support peak enrollment periods with flexibility and urgency., • Maintain productivity and accountability in a remote or hybrid work environment., • Use organization-approved systems and equipment appropriately., • Duties may be adjusted or expanded based on organizational needs., • Monitor and manage an active enrollment pipeline to ensure timely application completion., • Ensure confidentiality and security of student records., • Demonstrate knowledge of, and support Ingenium Schools' mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and code of conduct, • Understand charter schools; able to educate parents about what charter schools are and are not, dispelling charter school myths, • Ability to speak and write fluent English and Spanish, • Ability to assist with translations (English to Spanish), • Basic knowledge of computer programs (e.g., Google Docs, Excel, etc.), • Ability to learn computer software for data entry, • Process documents and materials; assist in the creation of student enrollment records, ensuring their accurate completion; distribute flyers; enter enrollment data, update student information and process student data, • Fill out forms with student information; File papers, as needed, • Responsible for the maintenance, storage, security and confidentiality of student enrollment files; responsible for inputting and maintaining student data into Student Information System (SIS); create statistical reports as needed, • Track student application status and maintain accurate records in the Student Information System (SIS)., • Attention to detail, • Answer phones using a professional and courteous manner; route calls appropriately; kindly answer parent questions and assist with enrollment, • Maintain a helpful attitude and give good customer service at all times, • Ability to walk community streets to hand-out fliers/talk to families, • Knock on doors, giving families information, • Approach parents outside stores/restaurants etc. giving them information about Ingenium Schools and answering questions, • Form relationships with local businesses and educate owners about Ingenium Schools, • Visit local businesses and leave fliers, • Actively find and participate in fairs and community events on weekdays and weekends., • Make presentations at preschools and places where families meet, • Make calls and receive calls from all campuses and interested families, • Participate in work-related training and conferences, • Use appropriate language and respect others at all times, • Timely deliver forms to supervisor, • Use time efficiently, • Maintain reliable transportation (i.e., ability to travel from one school site to another, as needed), • Dress appropriately, wearing Ingenium uniform shirt and badge with the Ingenium logo at all times, • Use equipment provided only by Ingenium, • Other duties as assigned Collaboration: • Confer with school-site office support specialists and administrative managers to develop and implement strategies to improve enrollment, • Accurately and timely communicate enrollment status to supervisor and school-site, • Maintain and improve professional competence and participate in professional development opportunities, • Actively participate in team meetings, • Assist with school/organizational events, as needed The duties and responsibilities are subject to change if needed and are not limited to the duties above. KNOWLEDGE AND ABILITIES KNOWLEDGE OF: • Ingenium Schools and charter schools, • Ability to speak to people of all cultures, backgrounds, and communities, • Charter school enrollment processes, • Customer service and family engagement practices, • Data tracking and digital record management systems, • Communicate effectively via phone, email, and written correspondence, • Work independently while meeting performance expectations, • Manage multiple cases simultaneously with strong attention to detail, • Maintain organization and consistent follow-up, • Collaborate effectively with cross-functional teams, • Maintain professionalism and confidentiality at all times ABILITY TO: • Maintain positive attitude, • Maintain regular attendance (ability to find staff substitute limited), • Establish a culture of high expectations, • Interact appropriately with people all ages, • Communicate effectively, both orally and in writing, • Effectively collaborate with colleagues, parents, and community, • Read and understand rules and policies, labels, and instructions JOB QUALIFICATIONS: EDUCATION/EXPERIENCE: • High School Diploma or GED equivalent, • Experience in enrollment, admissions, customer service, call-center, or administrative support preferred, • Experience using SIS, CRM systems, Google Workspace, or similar platforms preferred REQUIRED LICENSES AND CERTIFICATES: • CPR/First Aid (provided by Ingenium post-hire, if needed), • Up-to-date TB test and background check required at time of hire WORKING CONDITIONS ENVIRONMENT: Work is primarily performed in a remote or office-based setting. Requires extended periods of computer use, phone communication, and virtual collaboration. PHYSICAL DEMANDS: Primarily sedentary work. Must be able to operate a computer, telephone, and other standard office equipment for extended periods. WORK SCHEDULE/LOGISTICS The working hours vary according to the needs of the organization. Work days include weekdays and weekends as needed for recruitment and enrollment efforts. The employee must have a car or get his own transportation to carry out and complete requested assignments. EMPLOYMENT AT-WILL All Ingenium employees are employed at will. This means either the employee or the employer can end the employment relationship at any time, for any reason, as long as it is not an illegal reason.

Job Description About Discovery Management Group Discovery Management Group leads one of the nation’s most purpose-driven and people-centered senior living organizations, managing and enhancing senior living communities across the United States. With a focus on operational excellence, lifestyle personalization, and culture-driven leadership, we proudly serve residents and families with more than 15,000 units nationwide and growing. As part of one of the largest senior living families in the U.S., our communities have earned Great Place to Work® certifications from 2022–2027. At Discovery Management Group, purpose guides our work, culture fuels our success, and growth defines our future. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every team member has the tools to build a meaningful and rewarding career. Discover You Purpose with us at Calligraphy Westwood Village. As Concierge, you’ll play an essential role in enriching the lives of seniors by creating a welcoming first impression, building meaningful connections, and making a difference every single day. Your Role: As the Concierge, you serve as the first point of contact for residents, families, guests, and team members. You help ensure smooth daily operations by managing communications, supporting resident services, and maintaining a warm, organized, and professional front-desk environment. Position Highlights: • Status: Part-Time, • Location: 947 Tiverton Avenue, Los Angeles, CA 90024, • Rate of Pay: $22.00 - $25.00 hourly What You’ll Do: • Perform telephone answering and reception duties, managing internal and external calls professionally and courteously., • Take accurate, detailed messages and ensure timely communication to the appropriate recipient., • Greet residents, families, and visitors warmly; respond to inquiries and provide directions as needed., • Collate brochures and support marketing materials as requested., • Prepare meal tickets for team members and family members; tally meal count sheets for Dining Services., • Maintain and update resident phone lists, rosters, move-in and move-out registers, guest logs, and sign-in sheets., • Coordinate and manage resident and family appointments including transportation, salon services, and other community resources., • Keep the front desk and entry areas clean, organized, and welcoming at all times., • Sort, organize, and distribute mail to residents, the Executive Director, and department coordinators., • Maintain resident forms related to miscellaneous credits., • Follow all company personnel policies, operating procedures, and confidentiality requirements., • Perform other duties as assigned. Qualifications: • High school diploma or GED preferred., • One to three years of customer service, reception, or administrative experience preferred., • Strong communication, organization, and interpersonal skills., • Professional demeanor with the ability to multitask in a fast-paced environment., • Basic computer skills and comfort using phones, email, and office systems., • Ability to maintain confidentiality and represent the community positively. Benefits You’ll Enjoy: • Competitive wages, • Early access to earned wages before payday!, • Flexible scheduling options with full-time and part-time hours, • Paid time off and Holidays (full-time), • Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time), • 401(K) with employer match, • Paid training, • Opportunities for growth and advancement, • Employee Assistance Program Why Join Us: Discovery Senior Living Earned Coveted Great Place to Work Certification for 2025-2026! A large part of what makes Discovery different from other companies in this industry is our willingness to embrace change. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace. It’s just as important to us that the environment and culture for our team members are constantly refreshed. In addition, embracing and even encouraging change brings a never-ending supply of new energy to our business and our culture. That energy translates to other far-reaching positive impacts on our residents as well as our team members. Our Culture & Values So often, what brings people together is deeply rooted in who we are and what we stand for. And at Discovery Senior Living, we’re unified by certain, core values, which we call our “Pillars of Excellence.” They make up the fabric of our company, and include TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY, COMPASSION, HARD WORK and CREATIVITY. Individually, they are our virtues, and together, they make up a roadmap which helps us foster innovation and success. Equal Opportunity Employer We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V A Note to Applicants This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis. Agency Policy We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly. Employment Scam Warning We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information. Regulatory Compliance & Background Screening Discovery Senior Living complies with all applicable federal, state, and local employment laws and regulatory requirements governing hiring practices, background screening, and workforce eligibility. Employment may be contingent upon successful completion of state-mandated and/or federally required background screenings, which may include criminal history checks, fingerprint-based screening, Level 2 background screening, registry verification, and other screenings required for healthcare and senior living roles with direct or indirect resident access. Certain positions may be subject to additional requirements under federal programs, including CMS, Medicare, and Medicaid regulations, as well as state-specific licensing or regulatory agencies. Screening requirements vary by role and jurisdiction, and candidates must meet all applicable standards as a condition of employment. These measures support regulatory compliance and help maintain a safe, secure environment for residents, families, and team members. Employment in Florida is contingent upon completion of a Level 2 background screening in accordance with Florida AHCA requirements. Applicants will be required to complete fingerprinting and background screening through the AHCA Clearinghouse. For more information, please visit: https://info.flclearinghouse.com.

Job Description • Greet customers properly as they enter the service area., • Determine need for repairs by questioning customer about vehicle’s performance, or by visual inspection of vehicle., • Estimate cost of repair and prepare itemized work order, listing costs of parts and labor., • Answering customer inquiries, either in person or on the phone., • Answering all incoming calls coming into your desk phone, should you miss a call listen to your voicemail and return any calls from customers the same day., • Communicating with customers daily, via our texting software, phone calls or in person to ensure they have updates regarding their vehicles., • May make minor adjustments or repairs., • Ensure repair orders are written/closed in a timely manner., • Close out repair orders as soon as work is completed and promptly notify customer of completed status., • Work in a cooperative and positive manner with all personnel., • Ensure CSI is above or meets minimum standards., • Maintain companies established minimum standards on labor and parts gross., • Conform to the company’s policies on non-discrimination and harassment., • Treat members of the public in a courteous and non-discriminatory manner and maintains a professional demeanor while on the job., • Perform other tasks as assigned. Types of Equipment / Machinery Used on the Job: • Computers, • Calculators, • Phones, • Adding Machines Types of Tools Used on the Job: • Pencils, • Pens, • Erasers, • Hand Tools, • Measuring tools such as micrometers, calipers, thickness gauges and pressure temperature gauges., • Staplers Vehicles Driven or Moved as Part of the Job: • Customer’s automobiles engine start-up and short test drives as required., • Moving new or used vehicles for customers, • New and used car repositions on sales lots as required., • Other driving as assigned. Personal Protective Equipment/Clothing Required: • Required employee provided safety items:, • Leather topped rubber soled shoes., • Utilize required personal protective equipment at all times. Physical Demands: • Standing: Intermittent, not to equal more than 60 % of the working day., • Walking: Intermittent, not to equal more than 20 % of the working day., • Sitting: Intermittent, not to equal more than 10 % of the working day., • Stooping (bending at the waist), kneeling (at knees) and crouching (at knee and waist): Infrequent activity, not equal to or more than 10 % of the working day., • Lifting: Maximum of 20 lbs, • Carrying: Maximum of 10 lbs., • Pushing and pulling: Occasional activity using equipment and hand tools., • Climbing and balancing, • Crawling, • Twisting or turning of trunk, • Reaching, • Handling: Frequent activity (office tools and equipment, and hand tools). Environmental Exposure (Outside and Inside) Weather Conditions Dust Fumes Mist Gases Odors: Hazards Noise and vibration: Electrical air tools, machinery and various repair and diagnostic equipment and automobile engines. Extreme environment Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Every Car Pros Employee Car Pros believes that all employees should be good stewards of the dealership and its property. As such it is the employee’s responsibility to help safeguard, and not abuse, dealership assets such as vehicles, vehicles in the dealership care, tools, computers, and other equipment. Employee shall participate in ensuring the dealership is neat, clean and tidy which may include cleaning up after him or herself, making sure his or her work area is neat and clean, properly disposing of trash and making sure vehicles and merchandise is properly displayed for sale. Benefits Employees (and their families) are eligible for medical, dental, vision, short/long term disability and basic life/ AD&D insurance after 60 days of employment. Car Pros sponsors 80% of basic medical (Kaiser Permanente), dental and vision insurance for employees. Employees pay the additional cost for dependents and any voluntary elections. Employees can enroll in company’s 401k plan after one year of service. Employees will accrual one-hour personal time off for every 30 hours worked.

Job Description Job Description: An employer is looking for a Patient Access Representative within a call center environment in the Beverly Hills, CA area. This person will be responsible for handling about 50+ calls per day for multiple specialty offices across Southern California. The job responsibilities include but are not limited to: • answering phones, • triaging patients, • providing directions/parking instructions, • contacting clinic facility to notify if a patient is running late, • scheduling and rescheduling patients' appointments, • verifying insurances, • assisting with referrals/follow up care This position is onsite until fully trained and passing multiple assessments where it will then go remote (typically around 2-4 months of working onsite). Required Skills & Experience • HS Diploma, • 2+ years healthcare call center experience (with an average call time of 5 minutes or less on calls), • Proficient with scheduling appointments through an EHR software, • 2+ years experience scheduling patient appointments for multiple physicians in one practice, • 40+ WPM typing speed, • Experience handling multiple phone lines Nice to Have Skills & Experience: • Proficient in EPIC, • Experience verifying insurances, • Basic experience with Excel and standard workbooks, • Experience in either pain management, dermatology, Neurology, Endocrinology, Rheumatology, or Nephrology.

Job Description We are a 24/7/365 bilingual call center that answers calls for a variety of businesses. We are looking for people available to work part-time in our office (not remotely). If you are available to work flexible hours, including but not limited to: early Monday mornings, weekday afternoon/evenings (some time between 11am-11pm ), weekends and holidays, we have positions available. In addition, the Weekend Graveyard (11pm - 7am) for Saturday and Sunday nights may be available. We are hiring people who are bilingual (ENG/SPAN) who are self-motivated and can be team players. Part-Time hours can easily expand as our call volume and client needs change. If you are flexible, we may be able to give you full time hours! Your voice and how you handle calls must represent our customers properly and give the best 1st impression every time! You must: • speak both English and Spanish fluently and clearly, • have excellent spelling and grammar, • be able to follow specific instructions, • type at least 35 words per minute with accuracy on a computer keyboard, • pay close attention to details, • have internet familiarity, • be dependable. Dependability tells your co-workers and clients that you care about delivering the best. We will train on our specific equipment and programs. You will be sitting at a computer answering calls for long periods of time, interacting with a variety of callers, and learning about hundreds of different industries. Adhering to privacy laws, policies and procedures, being attentive to the callers and keeping a positive attitude even when the caller is not always pleasant, is all an important part of the job. Some of the benefits we provide: -Paid training -Flexible scheduling (great for students) -On-going educational skills training -Dental/Vision/Life Insurance, & Aflac options available as well as Free access to Tele-Health Doctors & Licensed Professional Councilors for work/life assistance -FREE Parking (You can use our parking/shuttle service when traveling to/from the LAX airport) -Office building 24-hour on-site security -PTO -CalSavers Retirement Plan -Access to exclusive savings on fun activities and more due to our membership associations -Small Business Team Environment -Rewards program/Earn bonuses on performance/Referral fees for new clients and new employees -Being part of an industry that is interesting work, ever growing and changing with new opportunities and new technology -Clean and safe working environment, we continue to follow OSHA and CDC health and safety protocols -Relaxed dress code -Woman owned business -Work for a Nationally and Internationally recognized "Award of Excellence" business -Holiday parties/birthday and anniversary acknowledgements and celebrations NOTE: Starting compensation begins with a training rate of pay as shown in "Pay Information" below. Compensation may increase upon completion of training and review of skill level attained. Company DescriptionTel-Us has been in business for over 43 years! We are a medium sized call center answering thousands of incoming calls 24/7/365 for all kinds of businesses, medical offices, crisis lines, property management companies, law firms, and anyone who needs help with their phone calls. We provide various levels of customer support from accurate message taking, answer & transfer reception service,online order placement for various products, and general customer care. We are our customer's front line, so we MUST give callers a great first impression over the phone! We customize accounts to meet the needs of our customers, so attention to detail is key. We are proud to be considered an "Essential Service" that helped many of our clients stay in business during the COVID-19 shutdown! Please visit our website to learn more about us! www.tel-us.comTel-Us has been in business for over 43 years! We are a medium sized call center answering thousands of incoming calls 24/7/365 for all kinds of businesses, medical offices, crisis lines, property management companies, law firms, and anyone who needs help with their phone calls. We provide various levels of customer support from accurate message taking, answer & transfer reception service,online order placement for various products, and general customer care. We are our customer's front line, so we MUST give callers a great first impression over the phone! We customize accounts to meet the needs of our customers, so attention to detail is key. We are proud to be considered an "Essential Service" that helped many of our clients stay in business during the COVID-19 shutdown!\r\nPlease visit our website to learn more about us! www.tel-us.com

Job Description A Contact Center Representative is needed for an entertainment union located Miracle Mile. As the Contact Center Representative, you will provide a world-class member experience via interaction on phone, email, web chat and/or any other channel as deemed necessary. This position acts as the most common touch point for the company and is expected to have broad knowledge of the processes, policies and operations of the entire organization. Breadth of knowledge required, includes, but is not limited to: Cashiering, Contracts, Membership, and Residuals Processing and Claims, and Web Support. Additionally, first level contract assessment and support; advocate for members working under a company collective bargaining agreement by answering questions for members, producers, studio executives, labor attorneys, casting agents and other industry professionals. The entertainment union offers free parking, and a 35-hour work week. Responsibilities: Answers inquiries via phone, email and web chat to problem-solve, and troubleshoot in the following areas: • Cashiering functions: dues bill explanation, calculation, and disputes, and payment options., • Contracts functions: Membership functions: eligibility status and process, joining fee calculation, updating performer contact information, membership status options., • Residuals Processing and Claims functions: Residuals payment status, stop payment / reissue, money in trust, Residuals address updates, direct deposit, claim filing and status update., • Web Support functions: website and mobile app navigation, registration, and password resets. Signatory support for preliminary information sheets., • Other Support functions: seasonal support during SAG Awards regarding eligibility, voting, and screeners. SAG-AFTRA Foundation, Conservatory, Film Society, and Local event RSVP, cancellations, and support. Perform other duties as assigned or as the situation dictates. • High school diploma required; a bachelor’s degree is an advantage., • At least 2 years of customer service experience required; 3+ years is preferred., • Experience in call center support, including handling inbound and outbound calls., • Background in order entry and general customer account support., • Strong verbal and written communication skills, along with solid teamwork and adaptability., • Basic to advanced proficiency in Microsoft Word and Excel., • Ability to pass skills assessments in math, spelling, grammar, filing, typing, and customer service modules., • Entertainment industry experience is a plus.

Job Description At Kelly®, we’re passionate about helping you find a job that works for you. How about this one? We’re seeking a Bilingual Customer Service Representative (Registry Engagement Representative) to work at a leading organization in Pasadena, CA. With us, it’s all about finding the job that’s just right. Salary: $20.00 per hour Monday–Friday, 8am–5pm What’s a typical day as a Bilingual Customer Service Representative? You’ll be: • Answering inbound calls from IHSS recipients who require urgent back-up homecare support, • Assisting seniors and individuals with disabilities in locating replacement homecare workers, • Providing guidance and support to recipients navigating county and state assistance programs, including IHSS and Medi-Cal, • Connecting callers with appropriate community resources based on their unique needs, • Accurately documenting calls, actions taken, and follow-ups in internal systems, • Communicating clearly and compassionately with individuals experiencing high-stress or urgent situationsThis job might be an outstanding fit if you:, • Are bilingual in Spanish and English (required), • Have prior call center or high-volume phone experience (preferred), • Bring experience with IHSS, homecare, or social services (a strong plus), • Possess strong communication, problem-solving, and organizational skills, • Have the ability to remain calm, professional, and empathetic in urgent or emergency situations, • Are reliable and able to commit to a minimum 6-month assignment, • Hold a high school diploma or equivalent What happens next Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Bilingual Customer Service Representative today! As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Get a complete career fit with Kelly®. You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.

Job Description A growing Glass Manufacturer/Fabrication company in Long Beach has an open position for an Order Entry specialist. Some glass experience is highly preferred but not required and we will train. Responsible for creating, developing, and maintaining long-term business relationships with clients. Responsibilities include: • Answering phones (very high call volume) and assisting callers as needed., • Taking orders over the phone/email, • phone sales experience (Preferred but not required.), • Building and developing long-term relationships with existing clients., • Managing accounts with existing clients.  This is an office position only ( not from home)  Start time 7 am until 5-6 pm Monday-Friday  Some paid overtime required  Full-Time Long Term with Unlimited Growth Potential

Job Description College Medical Center Long Beach is proud to be part of College Hospitals. We are dedicated to providing the highest quality of customer service, delivered with warmth, friendliness, and organizational pride. Join a team that values respect, flexibility, a tight-knit work environment, and the autonomy to utilize your knowledge and experience. Job Summary: College Medical Center is seeking a Unit Clerk/Telemetry Technician to provide technical and clerical support to nursing staff on the Medical, Surgical, and Telemetry units. This role supports the Hospital’s mission by delivering distinctive, compassionate patient care. Responsibilities include answering phone calls, assisting and directing patients, visitors, and physicians, responding to call lights, maintaining filing systems, identifying normal, abnormal, and life-threatening cardiac rhythms, and initiating cardiopulmonary resuscitation when lethal cardiac rhythms are identified. Job Qualifications: High school diploma or GED preferred Telemetry monitoring course certificate and BLS for Healthcare Providers required upon hire CPI certification required within 30 days of employment 1–2 years of acute-care telemetry technician experience preferred Proficient in identifying cardiac rhythms, recognizing life-threatening arrhythmias, and initiating appropriate interventions and notifications Job-Specific Duties: Answer phones promptly and courteously; assist and direct patients, visitors, physicians, and staff. Respond immediately to call lights and notify appropriate nursing staff of patient needs. Maintain organized filing systems; route mail and correspondence; scan records into the Electronic Medical Record and shared files. Monitor cardiac rhythms, identify normal/abnormal/lethal rhythms, promptly notify the RN, and initiate Code Blue procedures when required. Maintain unit logs, including admission/discharge, daily assignments, census, involuntary holds, and required DOJ and infection prevention documentation. Manage inventory and ordering of forms, office supplies, telemetry transmitters, unit cell phones, and other electronic devices. Print, mount, and log telemetry strips at required intervals. Assist with discharge arrangements, including patient transportation, and perform other assigned duties as needed. If you are passionate about making a difference and seeking a supportive team environment to grow your skills, we welcome your application. Placement in the pay range is based on multiple factors, including but not limited to relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for CHLB/Glendora Hospital roles, including but not limited to shift differential and other special pay practices, etc. The posted compensation for the position is a reasonable estimate that extends from the lowest to the highest pay that CHLB/Glendora Hospital in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. Job Type: Full-time Work Location: In person

Job Description As our Dispatcher, you'll be the nerve center of our service day — the air traffic controller who turns booked calls into a smoothly run, customer-first schedule. This isn't a phone-answering job. You own the board, you set the pace, and when the day runs smoothly, it's because of you. What you'll do • Run the daily schedule — match the right technician to the right job and keep the day flowing, • Coordinate the field team in real time and set them up to win from their first call, • Keep customers informed and cared for, from first call to job done, • Partner with the call center to keep the schedule full, • Own "winning the day" — you're the engine that keeps everything on track Who you are • Decisive, organized, and calm under pressure — you thrive in fast-moving environments, • A natural coordinator who can direct a team while putting the customer first, • 2+ years in dispatch, scheduling, or high-volume customer coordination — any industry; we'll teach you the trade, • Proficient with computers and today's technology — you pick up new software quickly (Housecall Pro a plus), • A skilled-trade or home-services background is a plus, not a requirement, • Bilingual Spanish a plus Good people first, great professionals second. That's how we built Good Guy Plumbing — and how we'll keep growing it. If that's the kind of team you want to be part of, we'd love to meet you. Ready to be the heartbeat of a company that does things the right way? Apply today.

Job Description About Us At Primex Clinical Laboratories, we're dedicated to enhancing health with precision and passion. Since 1996, our presence in clinical diagnostics has been unwavering, serving clients across Central and Southern California, Nevada, and American Samoa. We pride ourselves on delivering personalized service and high-quality testing with quick, accurate results. Role Summary The Overnight Laboratory Pre-Analytical Technician plays a crucial role in a clinical laboratory by handling and preparing patient specimens for testing during the night shift. This position is responsible for after-hours operations such as answering late-night phone calls, accessioning and processing specimens, and resolving any specimen issues to maintain workflow continuity. Working primarily in the pre-analytical phase of testing, the technician ensures that all samples are correctly identified, documented, and made ready for analysis by the technical team. This is an mid afternoon to overnight role, making the ideal candidate is a dependable, detail-oriented professional who can work independently with minimal supervision while upholding the laboratory’s quality and safety standards. Key Responsibilities • Specimen Receipt & Accessioning: Receive incoming specimens (e.g. blood, urine, other clinical samples) during overnight hours and verify all identifying information. Accession each specimen by accurately entering patient data and test orders into the Laboratory Information System (LIS), ensuring that samples are logged correctly for processing., • Sample Processing & Aliquoting: Perform pre-analytical processing of specimens, including centrifugation and aliquoting (sample splitting) as required. Sort and distribute specimens to the appropriate laboratory departments or storage areas, preparing them for analysis according to standard protocol., • Problem Specimen Resolution: Review and troubleshoot problem specimens or requisition issues that arise during the night. Identify samples that are unlabeled, mislabeled, or have missing information and take corrective action or escalate as necessary. Document and resolve these specimen discrepancies to prevent testing error., • After-Hours Communication: Serve as the primary laboratory contact during the overnight shift. Answer after-hour phone calls promptly and professionally, addressing inquiries from healthcare providers or laboratory employees and providing needed information or support. This includes coordinating with on-call personnel if urgent issues or critical values need attention., • Data Entry & Record Keeping: Maintain accurate data entry and documentation for all specimens processed during the shift. Ensure that patient information, test requests, and any updates or corrections are entered into the LIS or tracking logs with a high degree of accuracy. Protect patient confidentiality and follow data entry protocols to avoid transcription errors., • Quality & Compliance: Adhere to all laboratory safety guidelines and standard operating procedures. Handle biohazardous materials using proper protective equipment and techniques, and ensure compliance with regulatory standards (e.g. HIPAA, OSHA) during specimen handling and data management Maintain an organized and clean work area, and prepare the laboratory for the next shift by securing specimens or equipment as needed. Key Qualifications Experience in specimen handling, processing, and data entry within a clinical laboratory environment. Strong attention to detail with ability to resolve specimen discrepancies and maintain accurate records. Effective communicator, able to manage after-hours calls and coordinate with clinical staff. Dependable, flexible, and capable of working independently during mid-afternoon to overnight shifts. Knowledge of laboratory safety practices and regulatory compliance (HIPAA, OSHA). Additional Requirements • Shift coverage includes 9 pm - 5:30 am and may require occasional weekend availability at Primex HQ and main lab in Van Nuys, CA., • Must be highly reliable, courteous, and team-oriented., • Strong adaptability to changing priorities and workflow. Primex Clinical Laboratories is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status.

Job Description JOB DESCRIPTION An employer is looking for a Patient Access Representative/Scheduler within a call center environment in the Beverly Hills, CA area. This person will be responsible for handling about 50+ calls per day for multiple specialty offices across Southern California. The job responsibilities include but are not limited to: answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care. This position is on-site until fully trained and passing multiple assessments (typically around 2-4 months of working on-site - depending on performance) where it will then go remote. REQUIRED SKILLS AND EXPERIENCE -HS Diploma -2+ years healthcare call center experience (with an average call time of 5 minutes or less on calls) -Proficient with scheduling appointments through an EHR software -2+ years experience scheduling patient appointments for multiple physicians in one practice -40+ WPM typing speed -Experience handling multiple phone lines NICE TO HAVE SKILLS AND EXPERIENCE -Proficient in EPIC -Experience verifying insurances -Basic experience with Excel and standard workbooks -Experience in either primary care, oncology, endocrinology, or hematology PAY: $25/hour Duration: 6+ month contract with potential for extension and conversion Hours: M-F - must be available for 8hr shift between 7am-7pm PST once remote 2-4 months of on-site training in Los Angeles, CA 90048 then fully remote - M-F 8am-5pm

Job DescriptionDescription: Job description: Mission Statement: At Brody Pennell Heating & Air Conditioning and our portfolio of companies we are committed to delivering exceptional customer service and maintaining the highest standards of quality and professionalism. We are dedicated to ensuring that every client’s experience with us is seamless, positive, and stress-free. Our team thrives on solving problems, providing support, and going the extra mile to exceed customer expectations. Job Summary: The Client Concern Advocate - is responsible for handling and resolving client inquiries, concerns, and complaints in a professional and timely manner. This role serves as the primary point of contact for clients, ensuring that their issues are addressed promptly, while maintaining a positive customer relationship. The Client Concern Advocate is also responsible for managing the customer care email inbox, handling overflow calls, tracking customer interactions, and supporting the call center manager in training new customer service representatives. Key Responsibilities: • Handling Incoming Calls: Answer customer calls promptly, professionally, and with a solution-oriented approach. Identify the nature of their concerns, gather relevant details, and resolve the issue efficiently., • Client Communication: Actively listen to client concerns, offer clear explanations of company policies and procedures, and provide appropriate solutions within company guidelines., • Investigating Complaints: Research customer accounts, review documentation, and assess the situation to accurately resolve complaints or concerns., • Managing Customer Care Email: Monitor and respond to customer concerns via email, ensuring responses are provided within 5 minutes or less. Enter all customer interactions into the tracker daily for accountability., • De-escalating Conflict: Maintain professionalism and composure when dealing with frustrated or upset customers, utilizing effective conflict resolution and communication techniques., • Escalating Complex Issues: Recognize when an issue requires further attention from another department or escalation to higher management and route accordingly., • Documenting Interactions: Accurately document all client interactions, detailing the nature of the concern, actions taken, and resolutions provided within the Service Titan system., • Outbound Calls & Overflow Management: Make outbound calls to existing clients as needed, handling any overflow phone calls to ensure consistent service levels., • Customer Satisfaction: Strive to resolve customer concerns effectively and promptly, ensuring that all interactions leave the customer satisfied and confident in our service., • Training & Support: Assist the call center manager in training new customer service representatives, answering questions, and maintaining the CSR training guide. Provide follow-up support as needed to ensure new employees are equipped for success., • Reporting: Fill out daily and weekly reports on customer concerns, feedback, and call center performance. Ensure accuracy and timely submission of these reports. Required Skills: • Excellent Communication Skills: Strong listening, clear articulation, and the ability to adapt communication style to fit a variety of customer personalities., • Problem-Solving: Able to analyze situations, identify the root cause of issues, and develop solutions to address customer concerns., • Product & Service Knowledge: In-depth understanding of Brody Pennell Heating & Air Conditioning's products, services, and policies to accurately respond to customer inquiries., • Customer Service Focused: A genuine desire to provide outstanding customer service and maintain positive customer relationships., • Stress Management: Capable of remaining calm and composed, even under pressure or during difficult customer interactions., • Technical Proficiency: Familiarity with Service Titan, Excel systems, email management, and other call center software to effectively manage customer data and inquiries.Requirements: Qualifications: • High school diploma or equivalent; some college education preferred., • Previous experience in customer service or call center environment is a plus., • The ability to handle multiple tasks efficiently while maintaining a high level of accuracy and customer satisfaction., • Strong attention to detail and ability to follow procedures and protocols. Physical Requirements: • Ability to sit at a desk and operate a computer for extended periods., • Ability to handle high call volumes and respond to email inquiries in a timely manner.

Job Description Are you an experienced Home Care Aide (HCA) looking to advance your career? Do you have home care scheduling experience? Synergy HomeCare, a licensed premier non-medical service provider, has an immediate opening for Care Advocates to engage with and care for seniors and short-term clientele, including children and working adults. As a Care Advoate, you will have the exciting opportunity to be part of a rapidly growing, high-end concierge care program and work with our national accounts. Qualified candidates must be a Home Care Aide (HCO) and willing to cover last -minute shifts and work in the office when needed. This role offers the perfect entry-level opportunity for candidates who aspire to take on responsibilities as a healthcare administrator, oversee people and plans, and drive towards meaningful business outcomes. Responsibilities include: • Caregiving – Work scheduled and last-minute cases, including childcare cases;, • Assisting with Back-up Care Accounts, including 1st in line to work cases;, • Taking on-call days on a rotational schedule;, • Coordinating and recording intake of all referrals;, • Interfacing with clients and caregivers for quality assurance;, • Answering incoming phone calls;, • Entering computer data;, • Assisting the Scheduler or DOO with day-to-day care ad hoc projects; Qualifications/Requirements: • Must be a registered Home Care Aide (HCA), • Must have reliable car and insurance;, • Must be an effective team player and have a yarning need to help others;, • Must have experience providing care services to clients of ALL ages in their homes., • Exceptional organizational skills and be detailed oriented;, • Excellent customer service, telephone and people skills;, • Ability to learn quickly in busy office;, • Computer skills including, Word and Excel, • Ability to effectively motivate large staff and multi-task., • Home Care scheduling experience is a plus. Job Types: Full-time, Part-time Pay: $20.00 per hour start Expected hours: 25 – 40 per week Benefits: • Flexible schedule, • Professional development assistance, • Referral program, • Employer Match Retirement plan for qualified HCA Ability to Relocate: • Long Beach, CA: Relocate before starting work (Required) Work Location: In person --

Job Description O'Connor Estates is a design-led real estate team on the Westside of Los Angeles - $500M+ in sales, built almost entirely on referrals, taste, and trust. Now we're building the infrastructure to match. This role exists to make sure no lead goes cold, no follow-up gets missed, and our agents always know exactly where to focus. You're the engine behind the operation - owning the CRM, the lead pipeline, the nurture sequences, and the reporting that keeps everyone accountable. You won't be selling. But you will be the first voice many leads hear. You'll answer questions, field calls on behalf of Claire and Sam, and represent the brand in every interaction. The backend work matters — and so does how you show up when a real human is on the other end. Compensation: $100,000+ Responsibilities: CRM Ownership & Pipeline Management This is the core of the role. Everything else depends on how well this runs. • Own Follow Up Boss end-to-end - configuration, source tagging, lead routing, Smart Lists, action plans, and stage progression, • Build and maintain a pipeline that gives leadership real-time visibility into every lead, at every stage, • Design systems and automations that make dropped leads structurally impossible, • Define lead stages, handoff criteria, and follow-up SLAs - and hold the team to them, • Translate pipeline data into clear daily and weekly priorities for agents - who to call, who to follow up with, and why, • Flag stalled leads, missed follow-ups, and pipeline gaps before they become problems, • Build dashboards that make performance visible and decisions obvious Email & SMS Nurture You'll have strategic support on the marketing side, but you need to be able to take direction and execute independently. Knowing how a funnel should work and having the discipline to run it are both required. • Build and manage nurture sequences for every stage of the funnel - cold leads, warm prospects, active buyers and sellers, and past clients, • Own the follow-up strategy at each engagement level: what gets sent, when, and why, • Execute with consistency — the best sequence in the world doesn't work if it isn't running, • Track performance and optimize based on open rates, response rates, and conversion data Lead Generation Systems • Own the systems behind lead capture on social - not the content, but the infrastructure that turns audience into pipeline, • Manage and optimize paid channels and listing platforms to drive consistent inbound volume, • Leverage AI tools to sharpen lead prioritization and outreach timing Lead Communication & Brand Representation • Serve as a first point of contact for inbound leads - answering questions, qualifying interest, and keeping momentum alive, • Take calls on behalf of Claire and Sam when needed, acting as a trusted extension of the team, • Communicate in a way that reflects the O'Connor brand — warm, knowledgeable, and never salesy, • Know every active and potential client well enough to speak to their situation without being briefed Qualifications: You don't wait to be told what to do. You walk in, assess what's working, identify what isn't, and start building. Structure isn't something you need; it's something you create. You're comfortable working closely with founders who move fast, think in ideas, and aren't always the most organized people in the room. That doesn't frustrate you, it motivates you, because it means there's real work to do and real value to add. You'll have Claire and Sam's ear, and they'll rely on you to be the person who has eyes on everything. You love to work. Not in a performative way. You're just someone who finds genuine satisfaction in volume, momentum, and results. You're money-motivated, which means you understand that your effort has a direct line to your outcome. You show up every day ready to find opportunity, not waiting for it to find you. You're polished when it counts. When a lead calls with questions or needs someone to hold the line while Claire and Sam are with clients, you can step in seamlessly - warm, informed, and on-brand. You understand that in this market, first impressions are everything, and every touchpoint reflects on the team. You add to the culture of the office - positive, present, and energized by being part of something that's growing. You bring good energy to the office without being asked to. If you're looking for a role with a clear playbook, a manager who checks in regularly, and defined lanes, this isn't it. If you're looking for ownership, proximity to decision-makers, and the chance to build something that matters, keep reading. • 4–8 years in revenue operations, sales operations, or CRM management - ideally in a high-touch or service-driven environment, • Deep, hands-on experience with Follow Up Boss or a comparable CRM - you've owned the system, not just used it, • Strong understanding of email and SMS nurture strategy - you know how a funnel should be structured, and you can execute against it, • Comfortable on the phone and in client-facing situations - you represent the brand well under pressure, • Analytical by default - you make decisions from data, not instinct alone, • Exceptional at operating independently - you set your own agenda and hold yourself accountable to it, • Calm and effective in an unstructured environment - you don't need to be managed to perform, • Real estate experience is a bonus, not a requirement. What matters is that you learn industries fast, understand high-consideration sales cycles, and can get up to speed without hand-holding. The right person will find this market fascinating - and that curiosity will carry them further than a license ever could About Company Why O’Connor Estates O’Connor Estates is a boutique, family-founded real estate firm where passion, professionalism, and collaboration meet. Our small, high-performing team moves fast, works closely together, and thrives on delivering exceptional experiences to clients. We help buyers and sellers navigate some of Los Angeles’ most unique, design-forward, and high-end properties — making every interaction seamless, thoughtful, and personalized. We share office space with a construction company in Santa Monica, creating a rare synergy between design, renovation, and real estate expertise. Here, your leadership, creativity, and operational skills won’t just keep things running — they’ll help shape the way we deliver world-class service and continue to stand out in LA’s luxury market.

Job Description Job Description POSITION SUMMARY The Employee Health (EH) Coordinator is an integral part of the Interdisciplinary Team, utilizing the nursing process to provide therapeutic care to employees, hospital outsourced staff and volunteers at MLKCH. This person will be responsible for delivering services that meet or exceed professional, organizational, community and regulatory standards and provide superior customer satisfaction. They will perform clinical and administrative services for new hires, hospital outsourced staff, volunteers, and injured employees. The EH Coordinator will administer immunizations, PPD skin tests, N95 mask fit testing and annual health assessments. The person will be responsible for maintaining well-organized and up-to-date record keeping systems while ensuring confidentiality of employee health records. They also will participate in a collaborative work environment as demonstrated through teamwork and effective communication. ESSENTIAL DUTIES AND RESPONSIBILITIES • Demonstrates competency in performing the 1st part of the pre – placement physical examination and entire process for new volunteers., • Reviews accuracy and completeness of all new hire/contractors or new volunteer forms., • Reviews submitted medical records, • Performs appropriate screening tests relevant to the position, • Screens for any medical or psychological conditions that may impair ability to perform job duty, • Proper documentation maintained, • Demonstrates competency in performing Annual Health Evaluations to employees, contractors, and volunteers, • Appropriately administers and verifies results of Mantoux skin tests and immunizations, • Appropriately performs N95 Mask-fit testing to individuals that are at risk for exposure to TB patients, • Assists with conducting proper health screening evaluating work-related and non-work related hazards or symptoms. Documents appropriately., • Assists with job-specific education and counseling to promote safety and prevent injury., • Employees and contractors or Volunteers are notified via email, mail, phone call or other communicative method for follow-up issues (i.e. negative titers)., • Reviews pending files to clear new hires and contractors or new volunteers in a timely manner and ensure completeness of records, • Collects, reviews, and files laboratory and chest xrays daily., • Contacts respective departments or candidate for any missing records, • Forwards completed files to the EH Director or designee for review and authorize medical clearance, • Maintains employee and contractors and volunteer active and terminated records, • Ensures accuracy of information entered and maintained in health files, access, Kronos, and other tracking databases., • Audits charts a minimum of once a year. Makes corrections as necessary, • Follows-up on any missing records or pending issues, • Maintains files that were terminated within the last 2 years in EH, • Forwards terminated files beyond the last 2 years to selected storage facility, • Assists with the Injury and Illness Prevention Program, • Provides basic treatment of occupational injuries and illnesses within scope of practice, • Verifies completeness of Employee Incident Report, Problem List, and Bloodborne Pathogen paperwork if applicable, • Assist with investigations of injury, prepares action plans and follows-up, • Assist with promoting Safety Programs or initiatives in the hospital, • Facilitates medical clearance for employees returning to work following absence due to occupational or non – occupational injury or illness. Consults with EH Director on all return to work clearances., • Contributes to the development and implementation of educational material., • Assist with the administration of the tuberculosis surveillance program., • Ensures appropriate and sufficient office, medical, and pharmaceutical supplies are ordered and maintained., • Assist with the Employee Immunization Program., • Coordinates employee assistance through HR and EAP., • Updates and maintains accurate employee health records (manually and computerized)., • Generates reports for annual health compliance., • Ascertains appropriate times to complete filing and organizing of file/supply room., • Provides clinical support to achieve EH operations., • Assist department leadership to ensure that JCAHO and DHS requirements are met that are Employee Health related., • Executes interventions in accordance with Employee Health/ Infection Control Policies and Practices along with other hospital policies., • Employee participate in a collaborative work environment as demonstrated through teamwork and effective communication., • Assists in planning and coordinating of employee functions and activities., • Thinks of creative ways to enhance EH operations and/or the services provided to MLK-LA Hospital employees and volunteers and all other customers in which we have contact, • Assist with maintenance of appropriate logs (i.e. OSHA 300, WIMS, PI Reports) and processes statistical information for injury trending., • Provide assistance for Workers Compensation claims as directed, • Together with the Employee Health Director helps create, implement and drive initiatives to assist in lowering OSHA recordable injuries, WC claims and associated WC costs., • Assist EH Director to effectively monitor the health and safety of MLK-LA employees/contractors/volunteers, coaching them to be safety conscious, and assist with investigating accidents of the organization., • Maintains/Schedules appointments for Employee Health Services and provides clerical support including answering calls throughout the day., • Maintains Employee Health records; inputs data into computerized program for tracking and retrieval while adhering to HIPAA and privacy acts., • Performs other duties as assigned #LI-AJ1 Job Requirements POSITION REQUIREMENTS A. Education • High school diploma / GED., • Graduate from an accredited LVN school or program B. Qualifications/Experience • At least 1 year of LVN clinical experience required preferably in an Employee Health or Clinic Environment that included clinical and clerical duties., • Valid California Vocational Nursing license, • BLS for Healthcare Provider from The American Heart Association, • Able to perform lab draws, urine drug screens, • Able to Administer TB skin test, Vaccinations and Flu vaccine clinic C. Special Skills/Knowledge • Must be able to respect and maintain highly confidential information. The ability to engage in reasoned dialogue on complex, difficult, or emotional issues, to be flexible, actively listen, and affect change. Able to give constructive feedback in a supportive manner. Ability to effectively work independently and as a member of a team, quickly build strong working relationships, demonstrate a high-level of integrity, and establish a proactive approach to customer service. Ability to pay attention to detail with excellent prioritization and organization skills. Self-starter with strong project management skills and ability to follow through. Demonstrated adaptability and flexibility to changes and response to new ideas and approaches. A working knowledge of Microsoft Office Products (Outlook, Word, Excel, and PowerPoint) working knowledge of Kronos is a plus. This professional must possess intermediate math skills, excellent written and verbal communication skills.

Job DescriptionSchedules appointments for patients. Receives all phone calls and incoming. First person of contact and refers to appropriate department. Uses phone skills to assist all patients in a professional manner. Operates telephone switchboard to route, receive and place calls for dental assistance. QUALIFICATIONS Education: (Preferred) • High School or Equivalent Experience: (Required) • One year experience operating a multi-line telephone or switch board system., • Bilingual., • Good organizational skills. ESSENTIAL DUTIES AND RESPONSIBILITIES • Directs incoming calls to department heads., • Provides general information on services provided to patients., • Takes messages for all employees in a timely manner., • Uses a six-line phone operation to maintain call flows and efficiency., • Highly organized and has attention to detail with important information., • Has advanced phone techniques for patient service., • Make patient appointments and reminder appointments for dental patients., • May schedule appointments for patients and specialty care., • May perform receptionist and/or routine clerical duties such as filling out forms, answering telephones, or filing., • Handles other duties as requested by the Dental staff or Clinic Manager., • Calms down nervous and frustrated patients when upset., • Handles duties as assigned by staff., • Outbound, calling out patients to either: book appointment, reminders, retention, reschedule, cancel, or as directed by Manager., • Receives Inbound Call and makes Outbound Calls., • Knows the organizational culture, department structure and environment.St. John’s Community Health is an Equal Employment Opportunity Employer

Job Description Title: Data entry Contract duration:05+months Schedule: Monday–Friday, 7:30 AM–4:00 PM PT. Customer Service Representative (CSR) with strong customer service soft skills, routine orders entry skill, order tracking, and problem resolution. You will be responsible for all customer types of inquiry and products, and you will be working closely with customer and internal teams to provide exceptional customer service in a fast-paced environment. The CSR will ensure customer satisfaction by way of processing orders, answering phones promptly, finishing delivery information and providing field sales/service support, all with accuracy and efficiency. To ensure customer satisfaction regarding taking orders, answering phone promptly, furnishing delivery information and providing field sales/service support, all with accuracy and efficiency. DAY to DAY: -Data entry-focused role; limited phone work (backup only). -Process and enter high-volume orders (200–250/day) with strong accuracy. -Must have fast typing, attention to detail, and order entry/data entry experience. -Call center backgrounds alone are not preferred. -Experience with purchase orders, invoicing, and administrative follow-up is a plus. -High School Diploma/GED required. -Target productivity: ~80 accurate orders per day. -ERP experience preferred but not required (AXAPTA used). -Local candidates near Brea, CA preferred. -Assignment through December with likely extension. -At least 1 year of office experience preferred. -Fast-paced, repetitive environment; strong work ethic and reliability KEY RESPONSIBILITIES -Answering phones in a timely and efficient manner. -Processing customer orders via fax, EDI and phone. -Responsible for the entry of all standing orders and special pricing agreements for a designated region. -Supporting the field reps (both sales and service) with day to day inquire and placing of their orders. Proof of delivery of shipments, as needed. -Maintain level of accuracy both as a department and individually. -Knowledgeable on our products and special projects as deemed necessary by manager Company DescriptionLanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.

Job DescriptionBenefits: • Health insurance, • Paid time off, • 401(k), • Dental insurance, • Opportunity for advancement, • Training & development, • 401(k) matching, • Company parties Our Receptionist role is a vital part of our administrative team at our busy pelvic health physical therapy clinic in TORRANCE, CA. Our clinical team of physical therapists and occupational therapists is growing and we need an additional Receptionist to help schedule follow up appointments, check in patients and collect copayments/coinsurance, answer phones, return emails/text messages, and facilitate communication between patients, clinical staff and and administrative team. The purpose of this role is to manage all forms of patient communication and interaction for the company for all locations, in a caring, concerned, validating manner from the initial patient phone call to the initial evaluation and throughout the patient’s entire plan of care. Patients are to be scheduled in a timely manner, checked in and charged their appropriate copays/coinsurance, new patient paperwork is to be reviewed and scanned into the chart and payment policies explained. The Receptionist will work together with other Receptionists and with the front office team to handle all aspects of patient/clinic interaction. Daily duties include: Answering phone calls, text messages and emails. Communicating with patient regarding scheduling, rescheduling or canceling appointments. Taking detailed phone messages for staff that are unavailable to speak on the phone at that time. Collecting all new patient pertinent personal information and insurance information to give to the Patient Care for Coordinator in order to schedule the Initial Evaluation appointment. Assisting with tracking authorization for more visits if needed. Assisting patients with gaining physician signed referrals as needed. Communicating with the reception team at two locations. Coordinating any communication needed between patient, admin team and clinical team. Working with google workplace, google sheets, google docs, slack, texting phone system, EMR. Responsible for receptionist related company metrics. Checking patients in and out, collecting copays, collecting cancel fees, helping collect on monthly invoices Our company core values that we expect each person to demonstrate are: Rise by Lifting Others Relentless Curiosity Adapt and Thrive Conscious Communication Cultivate Community If you love interacting with people, feel you demonstrate the above core values, are a team player who supports their coworkers, and are interested in joining a busy, growing, energetic workplace, reach out to us with your resume and cover letter. Tell us a bit about how you demonstrate one of these core values in your current work or home life. We look forward to meeting you! Please also check out our website to learn more about the important work we do with pelvic health physical therapy in our South Bay community. Thank you!

Job DescriptionDescription: The Front Desk Coordinator is the first point of contact for customers, vendors, and employees, ensuring smooth daily operations in a fast-paced material handling environment. This role involves managing front desk activities, answering and directing calls, greeting visitors, processing orders, and coordinating deliveries. Requirements: Job Responsibilities: • Excellent organizational skills and attention to detail., • Proficient with Microsoft Office Suite or related software., • Assist with document processing, including invoices, purchase orders, and shipping paperwork., • Order and maintain office supplies as needed., • Maintain and update customer records, logs, and databases., • Answer and route incoming phone calls, conduct follow-ups, and document all interactions appropriately., • Welcome walk-in guests and customers, providing excellent front desk support., • Review TW Call Center emails daily to address missed and after-hours calls (SAS)., • Provide backfill support by responding to email leads received through the website., • Update and maintain the Master Phone List and Group Email List using internal tools., • Manage and coordinate travel arrangements for employees and executives as needed., • Monitor and troubleshoot issues related to the Uber Business Account, assisting with common questions., • Place and track monthly orders for office supplies through Costco and Amazon, ensuring pantry and kitchen supplies are restocked and organized., • Receive, sort, and distribute incoming mail and packages promptly., • Support operations by providing backfill assistance with vendor coordination. Education and Qualifications: • High School Diploma in related field required., • Prior related office experience preferred., • Prolonged periods of sitting at a desk and working on a computer., • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms., • Must be able to have manual dexterity to operate equipment and tools required on the job., • Must be able to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions., • Must be able to sit for long periods on in an auto to reach job destinations. Must occasionally lift and/or move up to 20 pounds., • Vision abilities include close vision and ability to adjust focus., • Ability to function in work environment with moderate noise level from several sources creating constant activity.

Job DescriptionProperty management company is looking to hire Property Assistant's with direct Residential experience. JOB DUTIES: -Answering phones, talking to customers and vendor over the phone, via email and in person -Respond to emails and enter data entry -Audit resident’s files, organize, file, fax, scan and photocopy documents -Keep files up to date and order office supplies as needed -May create and distributes correspondence (mail, letters, notices, forms, etc.) -Responds to incoming calls from residents, on-site managers, vendors, and Property Owners as necessary -May coordinate with tenants and third parties to address maintenance and facility needs. -May assist with processing applications -Misc. office tasks as needed REQUIRMENTS: -Previous residential property management experience. -Excellent communication and interpersonal skills. -Detail oriented and highly organized. -Strong customer service skills. -Skilled in time management and the ability to prioritize tasks. -Excellent critical thinking and problem-solving skills. EDUCATION AND EXPERIENCE: -High school diploma or equivalent GED required. -Previous experience in residential property management. For immediate consideration apply to role and call the AppleOne Downtown Los Angeles office and ask for Azuri Ross Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp%20EnglishformattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-VerifyParticipationPoster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #1002 Company DescriptionThis company offers growth and a great group of people to work with.This company offers growth and a great group of people to work with.

Job Title: Scheduler - Sr. Customer Service Rep \n Location: Los Angeles, CA 90033 \n Duration: 3+ Months (with extension) \n Pay Rate: $21.99/hr w2 \n \n Minimum Qualifications \n\n • Should demonstrate a strong attendance record and a history of reliability in previous positions.\n, • Avoid candidates with a pattern of frequent job changes or short employment tenures without reasonable explanations.\n, • High school diploma or GED required.\n, • Minimum of two (2) years of experience in a call center, customer service, and/or healthcare environment (or any combination of these experiences totaling two or more years).\n, • Excellent interpersonal and customer service skills.\n, • Ability to multitask in a fast-paced environment.\n, • Excellent verbal and written communication skills.\n\n \n Preferred Qualifications \n\n • Knowledge of HIPAA compliance.\n, • Familiarity with various health insurance plans.\n, • Knowledge of medical terminology.\n, • Experience using medical scheduling or practice management systems.\n, • Bilingual candidates (Spanish, Chinese, or other languages) are highly preferred.\n\n \n The Patient Access Liaison II serves as the primary point of contact for patients seeking access to academic medical centers and the Campus. \n Responsibilities include: \n\n • Answering, screening, and routing incoming and outgoing telephone calls.\n, • Responding to inquiries through phone, email, text, and web-based communication systems.\n, • Scheduling and confirming new and follow-up patient appointments.\n, • Registering patients and verifying insurance eligibility.\n, • Reviewing insurance benefits and communicating estimated patient financial responsibility.\n, • Performing accurate data entry while maintaining data integrity.\n, • Reconciling patient information as needed.\n, • Routing messages to providers and clinical staff using multiple communication platforms.\n, • Delivering exceptional customer service while maintaining professionalism, accuracy, and confidentiality.\n

Job Description Sick of feeling unappreciated and underpaid in your current plumbing position? Make a change and take on a dynamic new opportunity by joining American Plumb Method in Chatsworth, CA as a full-time Plumbing Service Tech! This plumbing position earns a base pay of $25.00 - $30.00/hour (plus commission!) and typically works from 8:00 am to 5:00 pm, Monday through Friday with an on-call rotation. Join our dedicated trade team, where we'll help you grow, learn more, and reach new heights in the industry! What You Bring to the Table: • 5-9 years of plumbing experience, • Ability to provide your own hand tools, • Ability to perform all required physical tasks (bending, kneeling, crouching, etc.), • Valid driver's license and a clean driving record, • Team spirit with a strong work ethic, • Willingness to participate in an on-call rotation (one week per month) from 8:00 am to 7:00 pm (Monday - Friday) and 8:00 am to 2:00 pm (Saturday), • 7 years of experience (preferred), • Plumbing license, certification, or education (preferred), • Must be able to work independently in a truck Your Day as our Plumbing Service Tech: • Traveling to locations within a 10-mile radius around the San Fernando Valley, • Interacting with customers, learning about their plumbing needs, answering questions, explaining service options, and recommending additional upgrades when appropriate, • Completing top-notch repairs, replacements, and installations while following all building codes and regulations, • Thoroughly documenting jobs and the work you perform OUR STORY: With over 30 years of industry experience, our talented team at American Plumb Method can handle whatever residential or commercial plumbing issues come our way! We take great pride in our work and continually invest in our employees' training to help them master this skilled trade. Customer satisfaction is our top priority, and we only hire trustworthy and quality-oriented people who want to grow with our incredible company. If you're interested in working alongside a team that will respect you and leaders who will help you reach the next level, then you need to join us! PLUMBING SERVICE TECH BENEFITS: • Ability to earn commission, • Paid drive time, • Health insurance, • Bonus structure, • PTO, • Growth opportunities, • Short- and long-term disability, • Roth IRA available through CalSavers, • 3 paid holidays, • Company phone, • Take-home company vehicle, • Company parties, • Provided uniforms APPLY NOW: This is your gateway to a rewarding, long-lasting trade career. Take the first step by completing our short initial application! Must have the ability to pass a background check and drug screening test Job Posted by ApplicantPro

Job Description Overview Avanath is proud to be named one of the top property management companies that provide affordable housing for the workforce. Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be. The Role: This role is responsible for assisting in all operational duties of the Community Manager, including reporting, rent processing, leasing, marketing, and overseeing the community and associates in the Community Manager's absence. The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce. • An Aptitude for Connecting - Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. Your success and purpose are driven by the relationships that you build within your communities including vendor partners, regulatory and social services partnerships. This Includes adopting a collaborative approach to create consistent favorable circumstances that foster success and effectiveness for the Organization and the communities., • An Authentic Attitude - Consistently demonstrate an open and professional attitude and approach when accessing and resolving resident and staff concerns. This Includes, but Is not limited to, seeking resources throughout the organization via the organizations' support services and senior leadership., • An Approach that is positive and Professional - Consistently demonstrate an approach of active listening and understand that your participation and support are integral to the success of Avanath, ensuring that each resident and staff feel seen, heard and valued as you and the staff work to resolve challenges. Qualifications • 2+ years' experience as an Assistant Community Manager., • LIHTC/Tax Credit Program Knowledge required., • Equipped with excellent communication skills and an unmatched dedication to customer service., • Solid track record of bookkeeping and rent collection., • Thorough understanding of landlord/tenant law., • Strong Understanding of Fair Housing Laws., • Superior interpersonal skills: ability to get along with diverse personalities; tactful; mature, flexible., • Resourceful and organized., • Solid computer knowledge, Windows (Word, Excel,) internet and e-mail., • Working knowledge of Yardi Voyager Property Management software. Key Accountabilities + Resident Relations + Customer Service • At all times, regardless, provides A+ customer service., • Manages and promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues., • Functions as a resource center for residents on all things that affect and may disturb their community-living experience and ability to make timely rent payments., • Organizes and executes resident appreciation and retention events., • Maintains a secured confidential file for each resident., • Answering phones, greeting walk-ins and foot traffic., • Assist with leasing job duties, including touring prospective residents. + Fiduciary • Handles all the monies of the property. Collects, posts, and deposits rents/security deposits and other community income., • Reviews resident files and ledger records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease agreements., • Assist with Monthly Projection Reporting, inspects vacancies, make-ready apartments and models. Inspects the property for community policy violations, needed repairs and overall landscaping., • Meets regularly with Community Manager and Regional Manager to discuss community performance., • Other duties as assigned by Community Manager. + Staff Leadership • Maintains a service-oriented environment by always exhibiting a professional appearance and attitude., • Oversees property operations and staff in Community Manager's absence., • Support Leasing Consultants in the leasing of apartments and ensures that Fair Housing guidelines are followed., • Under the direction of the Compliance department and the Community Manager, manages compliance file maintenance, where applicable. + Adherence to Property Management Rules, Regulations and Guidelines • Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act and all other laws pertaining to the apartment industry., • Under the direction of the Compliance department and the Community Manager, manages compliance file maintenance, where applicable., • Follows the Company's established procedures related to evictions by following proper notice requirements, evicting residents, and representing the property as required in court hearings and eviction proceedings. Physical Demands & Working Conditions • The incumbent in this is classified as essential staff and is expected to report to work and adhere to all safety and business protocols., • Frequent sitting and walking., • Repetitive use of computer, keyboard, mouse, and phone., • Reading, comprehending, writing, performing calculations, communicating verbally., • May work in an elevated site, may walk on uneven ground., • Occasional squatting, bending neck/waist, twisting neck/waist, pushing, and pulling. How Avanath Supports You We know that our teams are the heart of our success and growth, and we are committed to showing our appreciation. We offer: • Culture Built on Purpose and Core Values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement., • Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more!, • Growth that is based on achievement and an emphasis on promoting from within our ranks versus just external candidates., • Development – a commitment to creating opportunities to learn and expand your knowledge in the industry from online training platforms to training classes to one-on-one coaching. Diversity & Inclusion Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our human capital is the most valuable asset we have, and Diversity, equity, and inclusion ("DEI") are at the very core of Avanath's operating and investment philosophy. We believe that bringing together people with diverse thoughts, backgrounds, talents, and experiences at all levels of our organization, including the executive team, enables us to proactively and creatively achieve our mission to enable opportunities for hard-working American families. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represents a significant part our culture, our reputation and our achievements. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. Our organization's diversity initiatives include—but are not limited to—our practices and policies on recruitment and selection; compensation and benefits; professional development and training; promotions; transfers; and the ongoing development of a work environment built on the premise of gender and diversity equity that encourages and enforces: + Respectful communication and cooperation between all employees. + Teamwork and employee participation, permitting the representation of all groups and employee perspectives. + Work/life balance through flexible work schedules to accommodate employees' varying needs. + Employer and employee contributions to the communities we serve to promote a greater understanding and respect for diversity. #SW Compensation Range Compensation Range$26—$28 USD

Job Description The Charlie Hotel Centrally located in West Hollywood, CA, The Charlie Hotel is looking for customer-centric professional to join our team. If your genuine warmth and helpful nature enable you to rise to every occasion, and solving problems is your second nature, this may be the perfect opportunity for you! The opportunity As a Front Desk Assistant Manager, you will be responsible for providing the highest level of service possible in an efficient, courteous and professional manner. The ideal candidate will be a positive, upbeat professional with exceptional communication and customer service skills, and whose primary goal is to deliver total guest satisfaction. REQUIREMENTS: ROOM MASTER PMS experience strongly preferred! High School Diploma Strong computer skills. Professional & friendly demeanor. Multilingual skills is a plus. Ability to handle and resolve stressful situations in a calm, professional manner. Must possess the ability to communicate clearly and directly with guests using a positive, clear speaking voice. Must be flexible to work a varied schedule that includes nights, weekends, and holidays. Must be available to answer manager's phone after-hours. Must understand the value of working in a team but be able to work and think independently with minimal supervision. Previous hotel experience is a must. Applicants must be capable of performing demanding physical tasks daily in a multi-story property without elevator access. This role requires the ability to continuously traverse multiple flights of stairs while manually lifting and carrying guest luggage and operational items weighing up to 50 lbs. Candidates must also have the physical range of motion to perform repetitive bending, pulling, and overhead reaching, including manually operating heavy overhead garage doors to access storage. All essential physical functions must be performable with or without a reasonable accommodation. Essential Functions and Responsibilities Include but are not limited to: • Checking guests in and out of the hotel in an efficient, courteous and professional manner, • Communicating with all departments regarding in house VIPs and any special requests/needs, • Interacting with hotel staff in a professional manner, assisting other departments with necessary information, • Promptly answering the telephone and assisting guests with any questions, directions, recommendations etc., • Responsible for all front desk duties during scheduled shift, • Proficient in all guest service systems and processes, • Managing and resolving guest concerns, • Listening and responding to guest inquiries using a positive and helpful tone, • Maintaining an up to date working knowledge of all The Charlie Hotel SOPs, • Completing delegated projects, • Must be available after hours for on-call (the days working), • Perform other duties as assigned, requested or deemed necessary by management.

Job Description MISSION, VISION, AND VALUES Our mission is to provide quality, comprehensive healthcare and supportive services to those in our community. Our vision is "Improving the Health and Well Being of our Community." Our Core Values consist of Integrity, Compassion, and Excellence. Employees must possess a strong commitment to the mission, policies, goals and philosophy of Harbor Community Health Centers. JOB SUMMARY The Primary Care NP/PA works as a member of an interdisciplinary health care team to provide quality comprehensive primary and preventive care to Harbor Community Health Centers (HarborCHC) patient. ESSENTIAL DUTIES & RESPONSIBILITIES To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required: Clinical Responsibilities • Obtain health history and physical examinations., • Order and interpret diagnostic and therapeutic tests relative to the patient’s age, gender, and disease specific needs., • Review incoming reports (labs, x-rays, EKG, consult notes, outside records) in a timely manner., • Formulate treatment plan for acute and chronic medical conditions, provide preventive health services, arrange follow-up., • Determine and prescribe medication, dosage, and schedule given the patient’s condition and allergies., • Provide health education to clinic patients to promote positive health behaviors and disease prevention., • Arrange specialty referrals for services not provided by HarborCHC. Review referral/consultation reports and arrange appropriate follow-up., • Consult with supervising physician whenever any questions arise as to the diagnostic evaluation or treatment plan., • Provide back up for fellow providers as needed, which may include:, • Responding to calls from pharmacies regarding prescriptions and refills., • Responding to calls from other physicians., • Responding to calls from patients requiring medical advice., • Reviewing lab results., • Ensure that encounter notes are entered into the Electronic Health Record, and closed within 72 hours of the visit. Encounter notes should:, • Reflect changes in the patient’s condition and other significant information., • Include documentation of pertinent history, review of systems, and physical examination., • Indicate studies performed, and that results were reviewed and discussed with the patient., • Reflect the provider’s thought process as to the patient’s problems, diagnosis and treatment., • Specify medications prescribed by the provider., • Develop and maintain a current chronic problem list., • Inform the patient of the general nature of his/her medical problem, the general prognosis, and the nature and purpose of the proposed treatment and procedures, • Include referrals to specialty services as deemed medically necessary., • Integrate recommendations made by specialists into the patient’s treatment plan., • Reflect any pertinent attitudes or behavior on the part of the patient or family towards any aspects of care., • Include notation of the need for routine and preventative services including screening tests, periodic lab exams related to chronic disease care, and immunizations., • Ensure compliance with coding standards as required by Medi-Cal, health plans and other regulatory agencies., • Participate in HarborCHC’s after-hours call system. On-call notes should be entered into the patient’s chart within 72 hours., • Promote patient satisfaction principles and foster an excellent environment for the patient and their family. Other Responsibilities • Use and disclose patients’ protected health information only in accordance with the Health Insurance Portability and Accountability Act (HIPAA) standards., • Promote a cohesive, cooperative working relationship with fellow providers, which may include helping with excess patient loads., • Actively participate in Harbor Community Clinic’s peer-review and quality assurance activities to improve HEDIS, UDS and other quality metrics, including timely access to prenatal care, post- partum care, cervical cancer screening, breast cancer screening, immunization rates etc., • Participate in provider meetings, staff meetings, and any other committee meetings as assigned., • Ensures the proper and timely documentation of medical health records for clinical work and accurate billing., • Other duties as assigned. Key Competencies: • Committed to providing an exceptional experience in all interactions., • Ability to understand and to optimize productivity., • Must have strong analytical and problem-solving skills., • Must have proficient computer skills, including Microsoft Office abilities, with intermediate Excel skills., • Must have the willingness and ability to adapt to change, including advances in technology., • Ability to handle multiple tasks and be highly organized and detail-oriented., • Must maintain confidentiality and handle sensitive information with discretion. QUALIFICATIONS Required education, experience and/or training: • Graduate of an accredited Physician Assistant or Nurse Practitioner program., • Active and unrestricted California Nurse Practitioner or Physician Assistant license., • National certification as a Physician Assistant from the National Commission on Certification of Physician Assistants (NCCPA) OR as a Nurse Practitioner from the American Academy of Nurse Practitioners (AANP)., • Active and unrestricted DEA license., • BLS certification, • At least two (2) years of experience in primary health care setting required, • Familiarity with electronic health records (eClinical Works preferred), • Must be able to interact with people of various socioeconomic statuses and have the ability to address sensitive issues with tact and diplomacy., • Ability to multitask and prioritize projects., • Ability to work independently and/or in a team collaborative setting., • Excellent customer service, leadership and motivational skills., • Excellent written and verbal communication skills., • Ability to work with diverse populations., • Treat all patients and colleagues with dignity and respect., • Flexibility with schedule., • Bilingual English/Spanish preferred., • Other duties as required EXPECTATIONS • Adheres to all HarborCHC’s policies and procedures., • Conducts self in a manner that represents HarborCHC’s core values at all times., • Must possess a solid commitment to the mission, policies, goals, and philosophy of HarborCHC., • Maintains a positive and respectful attitude with all work-related contacts., • Communicates regularly with his/her immediate supervisor about departmental and HarborCHC concerns., • Consistently reports to work prepared to perform the duties of the position., • Meets productivity standards and performs duties as workload necessitates., • Maintain strict confidentiality of all data and information., • Demonstrates integrity and accountability for duties and responsibilities., • Performs all job functions in a professional and courteous manner. This includes answering phone calls and emails in a timely manner. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to sit; use hands to manipulate objects, tools or controls; reach with hands and arms; and talk and hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust. HOURS OF OPERATIONS HarborCHC is open Monday-Thursday 7:00am-7:00pm, Friday 8:00 am-5:00pm, Saturday 8:00am-5:00pm with occasional overtime, or other shifts based on clinic need. HR PROCEDURAL REQUIREMENTS • Legal authorization to work in the United States., • Clear all post offers, pre-employment background screening, and education verification., • This is not intended to cover all aspects of your description as additional duties may be assigned. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT HarborCHC does not discriminate in employment opportunities or practices on the basis of race; religion; color; sex/gender (including pregnancy, childbirth, breastfeeding or related medical conditions); sexual orientation; national origin; ancestry; physical or mental disability; medical condition; genetic information/characteristics; marital status/registered domestic partner status; age; sexual orientation; reproductive health decision-making; military or veteran status; use of cannabis off the job and away from the workplace; and any other basis protected by federal, state or local law or ordinance or regulation, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. This policy applies whether the individual has or is perceived to have any of the characteristics protected by law or is associated with a person who has or is perceived to have any of the characteristics protected by law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training. DISCLAIMER The above statements define this position as it currently exists and are intended to describe the general content of and requirements for this job. They are not to be considered as an exhaustive statement of duties, responsibilities, or requirements and does not limit the assignment of additional duties at the discretion of the supervisor. HarborCHC is an at-will employer. In addition, HarborCHC may change your duties, compensation or hours, or transfer, reassign, promote, demote, suspend or otherwise change the terms and conditions of your employment (other than the at-will relationship), with or without cause or prior notice. TBD

Job Description MISSION, VISION, AND VALUES Our mission is to provide quality, comprehensive healthcare and supportive services to those in our community. Our vision is "Improving the Health and Well Being of our Community." Our Core Values consist of Integrity, Compassion, and Excellence. Employees must possess a strong commitment to the mission, policies, goals and philosophy of Harbor Community Health Centers. JOB SUMMARY The OBGYN/Women’s Heath NP/PA works as a member of an interdisciplinary health care team to provide direct patient care in the OB/GYN department, including prenatal, postpartum, and gynecological care to Harbor Community Health Centers (HarborCHC) patient ESSENTIAL DUTIES & RESPONSIBILITIES To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required: • Provide primary healthcare to both obstetric and gynecologic patients., • Conduct pre- and post-treatment surgical care to patients., • Perform comprehensive family planning counseling, screening, care and procedures., • Elicits and records information about patient’s medical history., • Examines patients for symptoms or physical information., • Orders or executes various tests, analyses and diagnostic images to provide information on patient’s condition., • Analyzes reports and findings of tests and examination and diagnoses condition of patient., • Administers or prescribes treatments., • Determines and prescribes medication, dosage and schedule given the patient’s condition and allergies., • Discusses any possible side effects to medication or immunization with patient., • Prescribes vaccinations to immunize patient from communicable diseases., • Promotes health by advising patients about diet, hygiene and methods for prevention of disease., • Provides prenatal care to pregnant women. Provides postnatal care to mothers and infants., • Performs surgical procedures commensurate with surgical competency., • Refers patients to medical specialist for consultant services when necessary for patient’s well- being., • Documents the patient’s visit including medical history, physical exam, diagnoses and plan of action., • Obtain health history and physical examinations., • Order and interpret diagnostic and therapeutic tests relative to the patient’s age, gender, and disease specific needs., • Review incoming reports (labs, x-rays, EKG, consult notes, outside records) in a timely manner., • Formulate treatment plan for acute and chronic medical conditions, provide preventive health services, arrange follow-up., • Determine and prescribe medication, dosage, and schedule given the patient’s condition and allergies., • Provide health education to clinic patients to promote positive health behaviors and disease prevention., • Arrange specialty referrals for services not provided by HarborCHC. Review referral/consultation reports and arrange appropriate follow-up., • Consult with supervising physician whenever any questions arise as to the diagnostic evaluation or treatment plan., • Provide back up for fellow providers as needed, which may include:, • Responding to calls from pharmacies regarding prescriptions and refills., • Responding to calls from other physicians., • Responding to calls from patients requiring medical advice., • Reviewing lab results., • Ensure that encounter notes are entered into the Electronic Health Record, and closed within 72 hours of the visit. Encounter notes should:, • Reflect changes in the patient’s condition and other significant information., • Include documentation of pertinent history, review of systems, and physical examination., • Indicate studies performed, and that results were reviewed and discussed with the patient., • Reflect the provider has thought process as to the patient’s problems, diagnosis and treatment., • Specify medications prescribed by the provider., • Develop and maintain a current chronic problem list., • Inform the patient of the general nature of his/her medical problem, the general prognosis, and the nature and purpose of the proposed treatment and procedures, • Include referrals to specialty services as deemed medically necessary., • Integrate recommendations made by specialists into the patient’s treatment plan., • Reflect any pertinent attitudes or behavior on the part of the patient or family towards any aspects of care., • Include notation of the need for routine and preventative services including screening tests, periodic lab exams related to chronic disease care, and immunizations., • Ensure compliance with coding standards as required by Medi-Cal, health plans and other regulatory agencies., • Participate in HarborCHC’s after-hours call system. On-call notes should be entered into the patient’s chart within 72 hours., • Promote patient satisfaction principles and foster an excellent environment for the patient and their family. Other Responsibilities • Use and disclose patients’ protected health information only in accordance with the Health Insurance Portability and Accountability Act (HIPAA) standards., • Promote a cohesive, cooperative working relationship with fellow providers, which may include helping with excess patient loads., • Actively participate in Harbor Community Clinic’s peer-review and quality assurance activities to improve HEDIS, UDS and other quality metrics, including timely access to prenatal care, post- partum care, cervical cancer screening, breast cancer screening, immunization rates etc., • Participate in provider meetings, staff meetings, and any other committee meetings as assigned., • Ensures the proper and timely documentation of medical health records for clinical work and accurate billing., • Other duties as assigned. Key Competencies: • Committed to providing an exceptional experience in all interactions., • Ability to understand and to optimize productivity., • Must have strong analytical and problem-solving skills., • Must have proficient computer skills, including Microsoft Office abilities, with intermediate Excel skills., • Must have the willingness and ability to adapt to change, including advances in technology., • Ability to handle multiple tasks and be highly organized and detail-oriented., • Must maintain confidentiality and handle sensitive information with discretion. QUALIFICATIONS Required education, experience and/or training: • Graduate of an accredited Physician Assistant or Nurse Practitioner program., • Active and unrestricted California Nurse Practitioner or Physician Assistant license., • National certification as a Physician Assistant from the National Commission on Certification of Physician Assistants (NCCPA) OR as a Nurse Practitioner from the American Academy of Nurse Practitioners (AANP)., • Active and unrestricted DEA license., • BLS certification, • At least two (2) years of experience in primary health care setting, • Familiarity with electronic health records (eClinical Works preferred), • Must be able to interact with people of various socioeconomic statuses and have the ability to address sensitive issues with tact and diplomacy., • Ability to multitask and prioritize projects., • Ability to work independently and/or in a team collaborative setting., • Excellent customer service, leadership and motivational skills., • Excellent written and verbal communication skills., • Ability to work with diverse populations., • Treat all patients and colleagues with dignity and respect., • Flexibility with schedule., • Bilingual English/Spanish preferred., • COVID-19 vaccination or qualifying medical/religious exemption required EXPECTATIONS • Adheres to all HarborCHC’s policies and procedures., • Conducts self in a manner that represents HarborCHC’s core values at all times., • Must possess a solid commitment to the mission, policies, goals, and philosophy of HarborCHC., • Maintains a positive and respectful attitude with all work-related contacts., • Communicates regularly with his/her immediate supervisor about departmental and HarborCHC concerns., • Consistently reports to work prepared to perform the duties of the position., • Meets productivity standards and performs duties as workload necessitates., • Maintain strict confidentiality of all data and information., • Demonstrates integrity and accountability for duties and responsibilities., • Performs all job functions in a professional and courteous manner. This includes answering phone calls and emails in a timely manner. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to sit; use hands to manipulate objects, tools or controls; reach with hands and arms; and talk and hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust. HOURS OF OPERATIONS HarborCHC is open Monday-Thursday 7:00am-7:00pm, Friday 8:00 am-5:00pm, Saturday 8:00am-5:00pm with occasional overtime, or other shifts based on clinic need. HR PROCEDURAL REQUIREMENTS • Legal authorization to work in the United States., • Clear all post offers, pre-employment background screening, and education verification., • This is not entended to cover all aspects of your description as additional duties may be assigned. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT HarborCHC does not discriminate in employment opportunities or practices on the basis of race; religion; color; sex/gender (including pregnancy, childbirth, breastfeeding or related medical conditions); sexual orientation; national origin; ancestry; physical or mental disability; medical condition; genetic information/characteristics; marital status/registered domestic partner status; age; sexual orientation; reproductive health decision-making; military or veteran status; use of cannabis off the job and away from the workplace; and any other basis protected by federal, state or local law or ordinance or regulation, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. This policy applies whether the individual has or is perceived to have any of the characteristics protected by law or is associated with a person who has or is perceived to have any of the characteristics protected by law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training. DISCLAIMER The above statements define this position as it currently exists and are intended to describe the general content of and requirements for this job. They are not to be considered as an exhaustive statement of duties, responsibilities, or requirements and does not limit the assignment of additional duties at the discretion of the supervisor. HarborCHC is an at-will employer. In addition, HarborCHC may change your duties, compensation or hours, or transfer, reassign, promote, demote, suspend or otherwise change the terms and conditions of your employment (other than the at-will relationship), with or without cause or prior notice. TBD

Job Description JOB DESCRIPTION JOB TITLE: Member Services Escalation Specialist FLSA STATUS: Non-Exempt DEPARTMENT: Customer Service REPORTS TO: Customer Service Manager JOB SUMMARY: Under general supervision, following established procedures, assist and direct members and or providers in an empathetic caring manner, efficiently and timely, and complete appropriate documentation. Respond to member services representatives’ inquiries and attempt to resolve member concerns or refer to management for resolution. ESSENTIAL JOB FUNCTIONS: 1. Comply with Member Service/Customer Service policies and procedures., 2. Serve as a resource for the call center team by answering questions, providing solutions, and handling member escalations, 3. Communicate with members and transportation providers as needed to ensure seamless service delivery experience., 4. Research and resolve all member issues with authorizations, claims, eligibility inquiries and any additional concerns in a timely fashion., 5. Relay critical operational insights and provide feedback to supervisors and managers, 6. Maintain professionalism and member confidentiality., 7. Develops an understanding of the grievance and appeals process available to dissatisfied beneficiaries and providers., 8. Adheres to payroll policies and properly uses timekeeping system with minimal manual changes., 9. Maintains regular and consistent attendance., 10. Adheres to Compliance Plan and HIPAA regulations. MARGINAL JOB FUNCTIONS: 1. Takes on special projects as needed., 2. Performs other duties as assigned. BEHAVIORAL EXPECTATIONS: 1. Continuous Learning: a. Attends staff meetings as required. b. Attends appropriate training, seminars and workshops as required 1. Customer Focus: a. Maintains client/customer confidentiality and privacy in accordance with HIPPA regulations and IMAS’s Standards of Conduct. b. Fosters appropriate communication and relations with Supervisor, co-workers and other staff. 1. Quality/Process Improvement/Safety a. Reports issues of security, health and/or safety to appropriate supervisor as soon as practicable. b. Supports and demonstrates safety throughout all duties performed. c. Follows established policies and procedures and understands and complies with all regulators standards set forth by governing entities. POSITION REQUIREMENTS: EDUCATION/EXPERIENCE: · High school graduate or equivalent. · 1 year call center/customer service preferred SKILLS/KNOWLEDGE/ABILITY: · Excellent phone etiquette/skills · Willingness and ability to multitask and problem solve in a fast pace work environment · Willingness and ability to read, write, speak, understand English and have the communications skills necessary to provide accurate information to residents and staff. · Willingness and ability to follow written and verbal direction in English. · Willingness and ability to maintain appropriate level of confidentiality and privacy. · Willingness and ability to interact professionally with all customers, members, and co-workers, individually and as part of a team. · Willingness and ability to effectively handle multiple items/tasks as required and adapt favorably to changing priorities. · Willingness and ability to make appropriate judgments, decisions and problem solving in a timely manner and within the context of the situation at hand. · Ability to effectively prioritize items/tasks as required. · Willingness and ability to take initiative and be a self-starter. · Willingness and ability to understand and comply with Federal, State, and local regulations. LICENSURE/CERTIFICATE/TRAINING: · n/a

Job Description Position: Patient Access Liaison II Department: Medical Enterprise Location: 2011 N. Soto St., Los Angeles, CA 90033 Work Arrangement: Remote Openings: 2 Assignment Length: Contract-to-Hire (13 weeks) with the possibility of extension (not guaranteed) Schedule: Candidates must be available to work staggered shifts between 7:00 AM and 7:00 PM. Weekend work and overtime may occasionally be offered but are optional, not mandatory. Parking: No Fee for parking Interview Process: 2 Two-step Microsoft Teams interview Dress Code: Business Casual Minimum Qualifications Candidates should demonstrate a strong attendance record and a history of reliability in previous positions. Avoid candidates with a pattern of frequent job changes or short employment tenures without reasonable explanations. High school diploma or GED required. Minimum of two (2) years of experience in a call center, customer service, and/or healthcare environment (or any combination of these experiences totaling two or more years). Excellent interpersonal and customer service skills. Ability to multitask in a fast-paced environment. Excellent verbal and written communication skills. Preferred Qualifications Knowledge of HIPAA compliance. Familiarity with various health insurance plans. Knowledge of medical terminology. Experience using medical scheduling or practice management systems. Bilingual candidates (Spanish, Chinese, or other languages) are highly preferred. Ideal Candidate Profile We welcome candidates who meet the minimum qualifications, as well as recent college graduates who are eager to begin a career in healthcare and gain valuable professional experience. Candidates with customer service experience from organizations such as: Starbucks In-N-Out Burger Nordstrom Apple Retail Target Other fast-paced, customer-focused environments often possess the communication, multitasking, and problem-solving skills needed to succeed in this role. The ideal candidate is: Customer-focused Reliable and dependable Quick to learn new systems Comfortable working in a fast-paced environment Able to manage multiple priorities simultaneously Committed to providing exceptional patient service The Patient Access Liaison II serves as the primary point of contact for patients seeking access to academic medical centers and the Health Sciences Campus. Responsibilities include: Answering, screening, and routing incoming and outgoing telephone calls. Responding to inquiries through phone, email, text, and web-based communication systems. Scheduling and confirming new and follow-up patient appointments. Registering patients and verifying insurance eligibility. Reviewing insurance benefits and communicating estimated patient financial responsibility. Performing accurate data entry while maintaining data integrity. Reconciling patient information as needed. Routing messages to providers and clinical staff using multiple communication platforms. Delivering exceptional customer service while maintaining professionalism, accuracy, and confidentiality. Medical Enterprise - Non-Clinical Onboarding - Must complete all onboarding requirements prior to the start date, with no exceptions. Background Checks Social Security Trace confirm 7 years worked and lived, as found by SSN trace County Criminal (Felony & Misdemeanor) 7 years Federal Criminal 7 years National Criminal Search (Widescreen Plus) National Sex Offender Registry State Healthcare Sanctions OIG/SAM (Office of Inspector General/System for Award Management) Education Provide proof of High School diploma or equivalent (GED) Employment List 3 previous employers; at least 2 must be verified Other Required Documents HIPAA training acknowledgment Application form Temporary Worker Agreement Harassment & Discrimination pamphlet Medical and Immunization Requirements (All items are billable Except for the Drug Screen) Immunity Documentation (Bloodwork or Vaccination Records) Provide documentation/titers OR vaccine records for: MMR (Measles, Mumps, Rubella): 2 shots Varicella (Chickenpox): 2 shots Hepatitis B: 3 shots Must be fully vaccinated for MMR and Varicella. Hepatitis B Vaccination May be declined (no exemption form required), but declination form must be on file (supplier can provide). Tuberculosis (TB) Test Must be completed yearly. Documentation must show: Date of test. Result was read within 2448 hours. For positive history: submit chest x-ray results. Drug Screening 9 Panel, No THC (effective May 20, 2024) Required substance screening for: Amphetamines Barbiturates Benzodiazepines Cocaine metabolite Opiates (Codeine, Morphine, Hydrocodone, Hydromorphone) Oxycodone Phencyclidine Methadone Propoxyphene Influenza Vaccine (Current Season) Required November 1st May 30th. Not needed if starting between May 1st and September 1st (recommended to get vaccine after September 1st). Facility accepts signed personal/medical exemption form. IF DECLINING VACCINE, A MASK IS REQUIRED. COVID-19 Vaccination Not required but strongly recommended. Fair Chance Employment Qualified Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act Remote Work Expectations This is a remote position; however, candidates must be able to report onsite when needed. Candidates must be available to report to the office promptly for situations including, but not limited to: Equipment pick-up on the first day Performance coaching or corrective action Internet or power outages Equipment troubleshooting or replacement Training sessions Department meetings or other business needs Equipment Requirements Equipment will NOT be shipped. Candidates must: Pick up their equipment onsite on their first day. Be willing to return the equipment onsite at the end of the assignment or if their employment ends. Location Expectations Candidates do not need to live within the Los Angeles area, provided they can reliably report onsite whenever requested. Reasonable commuting locations include: Orange County Long Beach Riverside Candidates residing in areas such as San Diego or Bakersfield may still be considered; however, they should be fully committed to traveling onsite as needed. There may be occasions when employees are required to work onsite for multiple consecutive days due to training, equipment issues, internet or power outages, or other operational needs. Communication Screening Please thoroughly pre-vet candidates for their verbal communication skills. Since this role is highly customer-facing, candidates must demonstrate: Professional verbal communication Strong active listening skills Clear and confident speaking ability Excellent customer service skills Professional phone etiquette Assignment Information

Job DescriptionCompany Description Why work for Fairmont? At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience. Job Description What you will be doing: • Consistently offer professional, friendly and engaging service, • Act as point of contact for all internal and external communications, • Demonstrates that all Royal Service Standard Operating Policies and Procedures are performed in all interactions, • Assists guests according to Fairmont Hotels & Resorts Brand, Forbes Five Stars and AAA standards, • Serve as a liaison for Guests requiring information relating to all aspects of the hotel, • Maintains a perpetual presence by remaining attentive and answering every call, internal and external, guest and colleague, in a professional and warm manner either by assisting the caller themselves or by redirecting to the appropriate department only when needed, • Take ownership of the caller’s request and ensure follow up according to the hotel’s standards – this includes documenting the opportunity in Royal Service Manager, ensure the ticket is dispatched to the appropriate department if needed to fix, and finally closing the ticket and following up with the guest accordingly, • Maintain and monitor the “Royal Service” software system and all requests entered and ensure requests are being closed in appropriate times and if not, escalate requests that are not handled in the appropriate time, • Answer all email inquiries within 24 hours, • Own the pre-arrival process for guests to include Keep In Touch, Royal Service common inbox, and action requests or emails to ensure perfect arrival, • Set up reservations in order to support the perfect arrival, • Handle and distribute faxes, voice messages and written messages for internal and external Guests, • Maintain knowledge of hotel rates and packages, • Book and enter room reservation requests using the Property Management System, • Update reservations including cancellations, rescheduling, shortening length of stay in accordance with Century Plaza reservation policies, • Assist with Folio requests, billing inquiries, and billing corrections, • Set up 3rd party billing prior to guest arrival (example: Expedia Collect reservations), • Set-up routing to different windows in PM per guest request (if needed), • Utilize SecurePay to properly and safely secure guests’ preferred method of payment if requested, • Assist external callers with assistance for already confirmed reservations, • Build Group Blocks in Property Manager when a new sales contract is received, • Enter rooming lists while ensuring accuracy, as required, • Update Group Room Blocks in Property Manager and maintain as needed, • Set up routing to correct Posting Master as communicated by Sales Contract and/or Meeting planner for all group reservations prior to guest arrival., • Communicate room commitment shortages/attrition to Management, • Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities Create and action service requests for guests and Heartists and ensure that requests are completed in necessary time, • Take ownership of the callers request, handle any guest concerns and ensure the issue is resolved and the guest is satisfied, • Follow up on any service requests that require follow up as deemed by the Royal Service Management team, • Liaise with Sales and other departments as required, • Ensuring inter-departmental communication and co-operation in the interest of better guest satisfaction, • Assist guests regarding hotel facilities in an informative and helpful way, • Stay informed of all product knowledge, ranging from daily functions, services and facilities available, and marketing and promotional activities for the following departments: Housekeeping, Front Desk, Fairmont Gold, Engineering, Guest Services, Food and Beverage, • Assist with overflow as needed and overnight coverage with taking In Room Dining orders over the phone, • Maintain a positive relationship with Guests and Colleagues by exceeding their expectations through anticipatory service, • Enroll guests in Accor Live Limitless loyalty program and updates profiles when applicable, • Handle credit card and other billing transaction inquiries such as unrecognized or incorrect postings to the room, • Ensure all Guest details remain confidential, • Constantly review the performance and operations of the department through monitoring LQA results and Voice of the Guest, • Be familiar with Hotel’s technology and communication platforms and use to ensure hotel operation and guest satisfaction, • Troubleshoot internet connections with guest when needed, • Have full knowledge of the department and hotel’s emergency procedures including but not limited to: fire procedures, elevator entrapments and staff/guest medicals., • Compliance with all health and safety regulations of assigned tasks, and ensure a clean, hazard free, and safe working environment with active participation in the hotel health and safety program, • Maintain cleanliness, safety, and order in all work areas and reports any areas of concern to Supervisor, • Complete Daily Task Checklist, • Other duties as assigned by Management What is in it for you: • Gross Hourly Rate: $34.92 USD, • Employee benefit card offering discounted rates in Accor worldwide, • Learning programs through our Academies, • Opportunity to develop your talent and grow within your property and across the world!, • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCHQualifications Your experience and skills include: • Previous customer related experience an asset, • Ability to communicate fluently with our guests and associates, • Must be able to handle a multitude of tasks in an intense, ever-changing environment, • Ability to focus attention on guest needs, remaining calm and courteous at all times, • Previous PMS experience an asset, • Computer literate in Microsoft Window applications an asset, • Must be able to type 25 words per minute, • Must possess a professional presentation, • Must be flexible in terms of working hours, • Strong interpersonal and problem-solving abilities, • Highly responsible & reliable, • Ability to work well under pressure in a fast-paced environment, • Ability to research and investigate information to enable strategic decision-making, • Ability to work cohesively with fellow colleagues as part of a team, • Ability to use various computer software, • Must have a strong focus on guest service/satisfaction, and exceeding expectations, • Must be resourceful when handling requests for information, • Excellent English communication skills both verbal and written, • High School Diploma or previous experience an asset, • Hospitality Diploma is a benefit, • Minimum of two year’s work experience in relevant discipline beneficial, • Minimum of one year’s work experience as Royal Service Agent beneficial, • Fluent spoken and written English, • Second language is an asset Additional Information Your team and working environment: What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the “Western White House,” (as the only venue outside the White House to host state dinners), Century Plaza’s place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor. This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Visa Requirements: Must provide proof of eligibility to be employed in the United States of America. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization. Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job DescriptionOur Mission: To provide quality, integrated, innovative health care that will contribute to a healthy community, focusing on those in need and working with patients and the community as partners in their overall well-being The Company: TCC Family Health was founded in 1939 by a group of physicians and community leaders who recognized the importance of access to health care for all children, particularly those who are from low-income families and who are at risk for health problems. For over 80 years, TCC Family Health has been dedicated to eliminating barriers to care, to improve health and lower health systems cost by expanding cost-effective, meaningful and innovative health care programs that work and providing comprehensive healthcare in a culturally sensitive and linguistically appropriate manner to medically underserved, low-income and high-risk populations in Long Beach and surrounding communities. Job Summary: The Patient Services Representative main responsibility is answering a high volume of messages for all TCC sites in a calm and diplomatic manner while, utilizing customer services skills succeeding in trouble shooting and resolving problems. Responsible to answer incoming messages 95% of the time with scheduled down time for completion of other duties as assigned by supervisor. Is a committed and flexible team member who consistently achieves key performance objectives as measured and evaluated by supervisor using specific interdepartmental measures. Has a proven high level of customer services skills when answering phones and working with patients face to face or in call center settings. Responsible for scheduling and confirming appointments, scheduling appointments for enrollment when needed, having an understanding of insurance plans, programs and taking very detail messages for the medical care team. This is an on-site/in-office role in Long Beach, CA. Essential Duties/Responsibilities • Answer and direct calls using a multi-line phone system., • Pre-Registration or quick registration as required to schedule appointments., • Provide patient orientation on clinical setting and environment., • Interview patient over the phone to obtain new patient data., • Make patient appointments., • Cancel Patient appointments., • Reschedule patient appointment., • Regularly check TCC Phone Operator Pool., • Regularly check myChart messages., • Regularly check Artera messages., • Generate telephone encounters messages for providers., • Generate in-basket messages to corresponding clinic staff., • Contact clinic staff for patients or sent messages., • Ability to answer general patients inquiries., • Very current health care program enrollment., • Coordinate or schedule appointments for eligibility and enrollment., • Assist in keeping team's business operation and activities organized and moving forward., • Participate in workshops and trainings., • Provide feed backs to manager for scheduling or template error., • Must be able to work under pressure and keeping great costumer services skill at all times., • Must be able to rotate schedules including evening shift., • Good organization skills., • Effective communication skill in written and verbal, collaborate with a diverse range of people and department., • Maintain a working relationship with all team players., • Other duties as assigned. Other Duties • Appointment reminder calls, • Outreach to newly assigned patient to establish care, • Check the messages pool, • Call patients to come in for enrollment or new patient orientation. Knowledge, Education, Skills and Abilities • Customer Services skills is required., • High school education or equivalent is required., • Bilingual in English and Spanish or Khmer is preferred., • Previous experience in a healthcare setting preferred., • Ability to perform administrative duties accurately while maintain a high level of customer services and professionalism is required., • Must have high level of motivation and initiative, • Must have ability Develop strong relationships with peers, • Ability to use independent judgment and discretion when handling confidential information is required., • Ability to produce quality results in a fast paced environment is required., • Must possess strong organization skills, initiative an follow-through, must also have excellent written an, • Proven reliability, trustworthiness, flexibility, and high ethical standards is required., • Showing respect and sensitivity for cultural differences is required., • Knowledge of accounting software, Excel and Word is required. Job Type: Full-time Pay: $21.50 - $23.00 per hour Expected hours: 40 per week Schedule: • Monday - Thursday 10:30am - 7pm Work setting: • Call center, • In-person, • Office Education: • High school or equivalent (Required) Experience: • Customer service: 2 years (Required), • Excel and Word: 2 years (Required), • Medical scheduling: 2 years (Preferred) Benefits: GENEROUS COMPANY BENEFITS – Including 100% Company-paid medical plan 100% Company-premium paid medical plan (We offer a Blue Shield plan that provides coverage at a zero payroll deduction to employees.) • Medical, Dental, & Vision Insurance, • Company Paid Life Insurance, • 401k with Employer contribution, • Employee Assistance Program (EAP), • Flexible Spending Account (FSA), • AFLAC, • United PetCare Program, • Paid Time Off (PTO) If you want to work for a growing system of community health centers which is committed to providing quality care or patients of all ages and to the growth, education, and development of its staff, then TCC Family Health has a great employment opportunity for you.

Compensation Pay Range: $16.90 - $24.90 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encouraged to apply. Essential Job Functions: • Follow and promote all company customer service programs., • Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise., • Assist managers and/or installer service specialists in serving the professional customers as needed and directed., • Complete assigned company training relevant to position., • Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee., • Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions., • Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures., • Address and resolve customer complaints in a friendly manner., • Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc., • Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc., • Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met., • Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.), • Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate., • All other duties as assigned. Skills/Education/Knowledge/Experience/Abilities: Required: • Ability to quickly match alphanumeric sequences, • Ability to provide outstanding, friendly and professional customer service, • Must be able to multitask, handling customers on the phone and in the store at the same time Desired: • Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service, • ASE certification, • Fluency in multiple languages (Spanish is highly desired) O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: • Competitive Wages & Paid Time Off, • Stock Purchase Plan & 401k with Employer Contributions Starting Day One, • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA), • Team Member Health/Wellbeing Programs, • Tuition Educational Assistance Programs, • Opportunities for Career Growth O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option 1, and provide your requested accommodation, and position details.

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. • Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience, • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems, • Ability to learn and follow all customer service procedures and policies, • Strive to meet and go above personal and team target goals, • Record, organize and file customer interactions and account changes, • Able to up-sell if needed, • Able to schedule call back and appoints to resolve customer needs, • Previous experience in customer support, client services, sales, or a related field, • Excellent at communicating over the phone and other communication platforms, • Basic computer skills and experience, • Able to multitask, • Excellent time management and prioritization skills, • Ability to listen actively, relay information, and answer questions and/or concerns., • Customer-focused for positive customer experience and resolution, • MUST RESIDE IN CALIFORNIA, • Health Insurance (dental and vision included), • Excellent retirement plan, • Tremendous upward mobility into other positions and management, • Flexible hours, • Remote Position(s) available (work from home)

Schedules appointments for patients. Receives all phone calls and incoming. First person of contact and refers to appropriate department. Uses phone skills to assist all patients in a professional manner. Operates telephone switchboard to route, receive and place calls for dental assistance. Education: (Preferred) • High School or Equivalent Experience: (Required) • One year experience operating a multi-line telephone or switch board system., • Bilingual., • Good organizational skills., • Directs incoming calls to department heads., • Provides general information on services provided to patients., • Takes messages for all employees in a timely manner., • Uses a six-line phone operation to maintain call flows and efficiency., • Highly organized and has attention to detail with important information., • Has advanced phone techniques for patient service., • Make patient appointments and reminder appointments for dental patients., • May schedule appointments for patients and specialty care., • May perform receptionist and/or routine clerical duties such as filling out forms, answering telephones, or filing., • Handles other duties as requested by the Dental staff or Clinic Manager., • Calms down nervous and frustrated patients when upset., • Handles duties as assigned by staff., • Outbound, calling out patients to either: book appointment, reminders, retention, reschedule, cancel, or as directed by Manager., • Receives Inbound Call and makes Outbound Calls., • Knows the organizational culture, department structure and environment. St. John's Community Health is an Equal Employment Opportunity Employer

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities • Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience, • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems, • Ability to learn and follow all customer service procedures and policies, • Strive to meet and go above personal and team target goals, • Record, organize and file customer interactions and account changes, • Able to up-sell if needed, • Able to schedule call back and appoints to resolve customer needs Requirements • Previous experience in customer support, client services, sales, or a related field, • Excellent at communicating over the phone and other communication platforms, • Basic computer skills and experience, • Able to multitask, • Excellent time management and prioritization skills, • Ability to listen actively, relay information, and answer questions and/or concerns., • Customer-focused for positive customer experience and resolution, • MUST RESIDE IN CALIFORNIA Benefits • Health Insurance (dental and vision included), • Excellent retirement plan, • Tremendous upward mobility into other positions and management, • Flexible hours, • Remote Position(s) available (work from home)

Join Our Los Angeles, CA Teams! Family Medicine or Internal Medicine Physician Salary Range: $220,000 - $295,028 Requirements: • Medical Degree: MD or DO, • Licensure: A valid license to practice medicine in the State of California, with no pending or previous disciplinary action from any state licensing entity, • Board Certification: Board certification or eligibility in primary care specialty (Internal Medicine or Family Medicine), • Certifications: Current DEA license and BCLS certificate, • Bilingual Spanish preferred We are seeking a dedicated and compassionate Family Medicine or Internal Medicine Physician to join our Los Angeles, CA Team! If you are passionate for helping people and making a meaningful impact, this is the opportunity for you. Apply today and join a team committed to excellence and empathy in healthcare! Job Overview: Compassionately and competently provides primary and preventive health care to all patients, including patients with acute and chronic illnesses, substance use disorders, mental illness, and homelessness. Assesses needs and prescribes treatment. Provides clinical supervision to Advanced Practice Providers working on our provider team. Schedule: • Expectation of 18 patients seen per usual 8-hour day for usual face-to-face visits. Standards may vary for different types of visits, i.e. Telemedicine visits, • Periodically serve on call; for the clinic, answering urgent phone calls from patients or other agencies in the off-hours for one week approximately every 10-15 weeks Benefits: • Medical Insurance, • Dental Insurance, • Vision Insurance, • 403B Retirement Plan with employer match Where? Los Angeles, CA! When you live in Los Angeles you'll quickly learn that it's hard to justify staying home because there's ALWAYS something going on. There are tons of art exhibits, museums, festivals and not to mention beach access for great people watching if all else fails! You're surrounded by beautiful beaches, breathtaking mountains and expansive deserts in every direction. What's more, since the weather is nice year-round, you will have ample opportunities to enjoy the great outdoor recreation nearby! If you're in an adventurous mood and would like to venture a bit further out, you'll find that you're not too far from some of California's epic national parks. Working Place: Los Angeles, California, United States Company: ESR Healthcare

Customer Service Provides smart customer service at all times through the daily execution of Lowe's Outlets. Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise. Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary. Demonstrates sincere appreciation to customers. Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's Outlet programs. Provides prompt support to all checkout functions, call buttons, departmental pages, or requests for assistance. Writes customer contracts and invoices for equipment rental. Cross-functionally trains in other areas of the Outlet to help deliver the best customer service. Generates leads for Project Specialist Exterior (PSE) programs by actively engaging customers in their project needs. Uses store systems to prioritize loads, print pricing labels, and to look up items or item numbers for price and inventory information. Down stocks merchandise by looking for empty areas on shelves and replenishing supplies. Prepares merchandise in department of responsibility based on customer requirements/specifications. Monitors merchandise entering and leaving the store entrances and exits and assists customers or associates who trigger the alarm. Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection. Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas. Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates. Adheres to all safety requirements relevant to one's regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices. Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, iPhone, copiers, fax machines, computers, CCTV surveillance system, pallet jacks, electric lifts, compacter baler). In addition to the above responsibilities, this individual is held accountable for other duties as assigned. Provides exceptional customer service by applying SEEK LEARN BUILD to all customer interactions. Assists Pro customers to find product by walking the customer to the correct aisle and bay. Assists Pro customers with loading product in the aisle and then into their vehicles to provide a faster "in and out" shopping experience. Understands Pro Loyalty, Pro Credit, MSH, Volume Savings and Pro Delivery programs. Uses the SMART phone and sales terminal to enroll customers into these beneficial programs. Uses the point-of-sale terminals to process walk up, phone, email, and online orders. Calls vendors to verify product availability and cost as needed. Helps customers have a positive shopping experience by neatly displaying up-to-date and accurate pricing and signage. Uses cash register to process sales transactions according to company guidelines. Delivers excellent customer service during the checkout process by ensuring the customer is satisfied and encouraged to come back to Lowe's Outlets. Completes freight and merchandising fulfillments, physically moves stock as it is delivered, schedules shipments when necessary, and checks the quality and accuracy of orders. Processes returns to the Distribution Centers and appropriately disposes/returns items. Coordinates and supports deliveries from beginning to end, serving as the expert for answering questions and solving problems related to deliveries. Inspects merchandise prior to loading and delivery, prepares merchandise and loads for delivery, supports planned delivery routes, verifies invoices against items loaded, and assists with product connections or returns. Inspects and cleans interior areas (e.g., bathrooms, breakrooms, hallways) as well as exterior areas (e.g., parking lots) (as needed). Keeps staff and customers safe by walking the store to check for leaks, spills, and unsafe displays, fixes equipment and facilities, and performs preventative maintenance. Pay Range: $16.90 - $17.85 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits. About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

The Imaging Services Reading Room Coordinator is responsible for supporting the day-to-day activities of the assigned area; this includes answering phones, triage calls for the Radiologists, place outbound calls on behalf of the Radiologists, facilitate requests for changes to orders received from the Radiologist back to ordering physician or scheduling department, expedite physician to physician communication, enhance patient safety and flow by assisting the Radiologist in managing patient information and priority, utilize a variety of communication tools/technology systems, excellent customer service, and perform other tasks as assigned. With limited supervision, will perform ancillary tasks that allow Radiologists to focus on their primary clinical functions. Essential Duties: • Functions as a physician liaison to support the efficient and timely reporting of all reading room functions of the assigned area, focused on monitoring the diagnostic worklists and distribute urgent exams to the Radiologists for interpretation., • Answering and triaging calls to the Radiologists; place outbound calls on behalf of the Radiologists., • Ensures sensitive information is delivered timely, reviewed by the appropriate modality physician and reports delivered to the correct referring physician., • Expedite physician to physician communication, enhance patient safety and flow by assisting the Radiologist in managing patient information and priority., • Utilize a variety of communication tools/technology systems to minimize delays and increase efficiency., • Supports on-call Radiologists with system troubleshooting, problem-solving, and assists supervisor with implementation of on-going workflow and performance improvements., • With limited supervision, will perform ancillary tasks that allow Radiologists to focus on their primary clinical functions., • Other duties as assigned. Required Qualifications: • Req High School or equivalent, • Req 1 year Customer service experience in related field., • Req Displays behaviors conducive to excellent customer service., • Req Must have excellent communication skills, including the ability to speak, read and write English proficiently., • Req Computer literacy Preferred Qualifications: Required Licenses/Certifications: • Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only) The hourly rate range for this position is $25.00 - $39.69. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu . Inquiries will be treated as confidential to the extent permitted by law. • Notice of Non-discrimination, • Employment Equity, • Read USC's Clery Act Annual Security Report, • USC is a smoke-free environment, • Digital Accessibility

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. • Excellent customer care and focus; ability to assess customers needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience, • Answer and manage incoming calls, emails, chats, and voicemails, • Ability to learn and follow all customer service procedures and policies, • Strive to meet and go above personal and team target goals, • Record, organize and file customer interactions and account changes, • Able to up-sell if needed, • Able to schedule call back and appointments to resolve customer needs, • Previous experience in customer support, client services, sales, or a related field, • Excellent at communicating over the phone and other communication platforms, • Basic computer skills and experience, • Ability to multitask, • Excellent time management and prioritization skills, • Ability to listen actively, relay information, and answer questions and/or concerns., • Customer-focused for positive customer experience and resolution, • Health Insurance (Dental and Vision included), • Excellent Retirement plan, • Tremendous upward mobility into other positions and management, • Flexible hours, • Entirely Remote/Work From Home Only, • Student Loan Assistance Programs

Work Schedule: This is an on-call position: hours to be determined; schedule varies; mainly weekends and evenings; non-exempt position. The appointment expires on or before June 30, 2026, and is subject to renewal depending on the availability of funding. This position is not eligible for benefits. Summary: Under the general supervision of the Box Office Manager, the incumbent shall be responsible for assisting in the supervision of the daily operation of the Luckman Fine Arts Complex Box Office. Essential Functions: • Ticket Selling: Operate a computerized ticketing system to assign an event in person by phone and by mail. Assign or suggest seats, cash, and/or credit card handling. Mail tickets to patrons. Distributing will call., • General Office: Filing, answering phones, and assisting campus visitors by providing general information about the Luckman Fine Arts Complex and the University., • Sales Reconciliation: Reconcile daily sales, prepare transmittal deposits, and copy receipts., • Other duties as assigned. The Box Office Assistant's duties include but are not limited to ticket selling while operating a computerized ticketing system, processing ticket orders by telephone, answering phones, cash handling, credit card processing, reconciling daily sales, processing mail, providing general information about the theatre and campus, filing, distributing will call, distributing materials throughout the campus, resolving concerns quickly and efficiently, and performing other duties as assigned. Requirements: • Must have basic knowledge of performing arts practices, knowledge of general office procedures, and strong arithmetic skills., • Possess the ability to follow policies and procedures established for the box office; maintain positive working relationships with staff members, the campus community, outside agencies, and the off-campus population and the ability to communicate with customers and staff in a professional and courteous manner., • Must have customer service experience and possess good verbal, written, and computer skills (MS Office Suite preferred). The incumbent must demonstrate an interest or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the UAS. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current UAS employees who apply for the position. Review of applications/resumes will begin on March 5th, 2026 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications/resumes are received. A cover letter and resume are required. UAS hires only those individuals lawfully authorized to work in the United States. Americans with Disabilities (ADA) requested accommodations should be made in advance to the UAS Human Resources Department. Cal State LA University Auxiliary Services, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Dispatcher II positions in the Police and Fire-Rescue Departments work on a Computer-Aided Dispatch (CAD) system and are the primary answering point for all 911 and non-emergency phone calls from within the City of San Diego (Fire-Rescue Department has dispatch contracts with Chula Vista, Coronado, Imperial Beach, National City, and Poway); elicit essential incident information from callers; determine the nature and extent of the request, the priority of the problem and the need for dispatching police, fire or medical field units; enter appropriate information by typing on a computer keyboard into a dispatch format; answer routine inquiries and refer calls not requiring dispatch to the appropriate department or agency; and perform other duties as assigned. Note for all Dispatcher II positions: • Employees in job classifications represented by the Municipal Employees Association (MEA) are scheduled to receive the following general wage increases:, • 3.5% effective 7/1/27, • 2% effective 7/1/28, • 2% effective 1/1/29, • Eligible benefitted employees originally hired on or after July 10, 2021, will be automatically enrolled in the San Diego City Employees Retirement System (SDCERS). Notes for Police and Fire-Rescue Department positions: • Police and Fire-Rescue Departments Dispatcher II employees may answer 50-170 calls a day and are required to sit for long periods of time. Please refer to the Supplemental Information section of the job bulletin for a more detailed description of typical Dispatcher II duties and working conditions., • Police and Fire-Rescue Departments Dispatcher II employees may be required to work during all City holidays., • Police and Fire-rescue Departments Dispatcher II employees may be required to work extended periods of night or unusual shift work for which they may receive 5% additional pay., • The communication center in the Police and Fire-Rescue Departments operates 24 hours a day, seven days a week, with day, evening, and night shifts. Dispatcher II employees will be rotated to different shifts on a periodic basis. Notes for Police Department positions: • Police Department Dispatcher II employees typical starting hourly rate is $33.53., • Police Department Dispatcher II employees must obtain a California P.O.S.T. Basic Dispatcher Course Certificate within one year from date of hire., • Police Department Dispatcher II employees who possess a California P.O.S.T. Basic Dispatcher Course Certificate are eligible for 20% additional pay., • Police Department Dispatcher II employees assigned as operators in the 911 Police Department Phone Room are eligible for 5% additional special assignment pay., • Police Department Dispatcher II employees work 10 hours per shift, four days per week, with three consecutive days off., • Police Department Dispatcher II employees may be required to work overtime. Notes for Fire-Rescue Department positions: • Fire-Rescue Department Dispatcher II employees work 12-hour shifts (44/36 rotation schedule)., • Fire-Rescue Department Dispatcher II employees may be required to work overtime during training, if needed, on cleared positions., • Fire-Rescue Department Dispatcher II employees are eligible for 17.5% additional pay after successfully completing the paid mandatory Emergency Medical Dispatcher (EMD) certification course., • All dispatcher classifications in the Fire-Rescue Department are subject to mandated overtime beyond their scheduled shift with short notice to maintain staffing levels. You must meet the following requirements on the date you apply, unless otherwise indicated. Citizenship: You must be a United States citizen or have the current legal right to work in the United States. Education: You must meet one of the following options: • Graduation from high school., • Passage of the General Education Development (G.E.D.) test., • Passage of the California High School Proficiency Examination (C.H.S.P.E.)., • Possession of a two-year, four-year, or advanced degree from a college or university. Note: • Candidates screened by the San Diego Police Department must present proof of education when they submit their Background Investigation Questionnaire. Experience: You must meet one of the following options: • Six months of prior experience as a Dispatcher I or Dispatcher II with the City of San Diego., • One year of experience as a Dispatcher in a law enforcement agency or fire department., • One year of experience as a Dispatcher performing emergency dispatch for a medical transport company or department. Note: • Experience as a dispatcher for taxis, buses, tow trucks, private security systems, automobile clubs or non-emergency medical transport companies is NOT qualifying. Highly desirable: • The ability to communicate and understand any of the following languages: Spanish, Korean, Arabic, Farsi, Somali, Chinese, Indochinese or Tagalog. The screening process will consist of the following components: 1. Application Review: Please ensure all information is complete and accurate as the responses you provide on the supplemental questions will be reviewed using an automated evaluation system. If you are successful in this initial screening process, your application will be reviewed for applicable education, experience, and/or training to ensure all minimum requirements have been met., 2. Performance Test: The performance test is a computer-based work simulation test that measures the general aptitudes needed to be a Dispatcher. No prior dispatch experience is necessary to pass the test. The test includes the following fourteen (14) test modules and ten (10) decision-making scenario prompts that activate during the administration of the test modules. The prompts measure the ability to make decisions quickly and accurately in a multi-task environment and to correctly signal the response using a computer: • Data Entry: The ability to read written data and accurately enter that data using a keyboard., • Data Entry (Audio): The ability to hear audible data and accurately enter that data using a keyboard., • Call Summarization 1: The ability to hear, comprehend, and summarize audible information., • Call Summarization 2: The ability to hear and comprehend audible information while accurately entering that information using a keyboard, and to subsequently use that information., • Cross Referencing: The ability to locate information, requested in writing, on a written list and to correctly/accurately respond using a keyboard., • Cross Referencing (Audio): The ability to locate information, requested audibly, on a written list and to correctly/accurately respond using a keyboard., • Character Comparison: The ability to compare and contrast written data., • Memory Recall: The ability to learn and later recognize associated information., • Memory Recall Numeric (Audio): The ability to hear data (number sequences), memorize it, and then use a keyboard to accurately enter the data., • Prioritization: The ability to evaluate and analyze information in order to prioritize or categorize incidents., • Map Reading: The ability to use maps for determining routes and locations., • Spelling: The ability to correctly spell words according to the context in which they are being used (i.e., homonyms)., • Sentence Clarity: The ability to select the written passage that is the most clearly written., • Reading Comprehension: The ability to read and comprehend written passages. Note: • For additional information regarding the performance test review: https://www.sandiego.gov/sites/default/files/criticallcandidatetestpreparationguide_0.pdf (Download PDF reader) Performance Test Scheduling: Approved applicants will be notified regarding the opportunity to schedule themselves for the performance test. Performance Test Waivers: You can request a performance test waiver via your application supplemental question responses if you: • Previously

This position is primarily to attend to visitors and deal with inquiries on the phone and face-to-face and directing them appropriately. Notifies company personnel of visitor arrival. Preform additional administrative responsibilities as assigned by customer service manager. • Welcomes visitors by greeting them, in person or on the telephone; answering or referring to inquiries., • Directs visitors/callers by maintaining employee and department directories, giving instructions., • Deal with queries from the public and customers, • General tasks include filing, managing incoming and out doing mail, mail distribution, and coping., • Assists company executives and administrators, • Oversee office supplies, organizing supply closet and keeping the breakroom organized and stocked, • Additional administrative responsibilities may include but are not limited to:, • Quarterly Gap Analysis Reporting, • Bill Back Processing from a distributor to a manufacturer client. (processing bill back within each client's requirements), • Making file folders for new employees, broker contracts, Accounts Payables, • Make copies of checks and scan to reconciliation email then file checks, • Scan incoming invoices. Filing payables and p-clearing invoices, • Telephone Skills Effectively manage incoming and outgoing calls with professionalism and efficiency, ensuring clear communication and appropriate call handling procedures., • Verbal Communication Communicate clearly and confidently with customers, team members, and stakeholders to convey information, resolve issues, and provide exceptional service., • Microsoft Office Skills Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) for creating documents, managing data, and supporting administrative functions., • Professionalism Maintain a positive and respectful demeanor, demonstrate reliability and ethical behavior, and represent the organization with integrity., • Customer Focus Prioritize customer needs by providing attentive, personalized service and resolving concerns promptly to enhance customer satisfaction and loyalty., • Organization Manage time and tasks effectively, maintain accurate records, and ensure a structured approach to day-to-day responsibilities., • Informing Others Keep team members, supervisors, and clients informed through timely and relevant updates, ensuring transparency and alignment., • Handles Pressure Perform efficiently in high-demand environments, maintaining composure and productivity under stress or during peak workloads., • High School diploma/ GED- A minimum of a high school education or equivalent is required to ensure basic academic proficiency and the ability to perform essential administrative tasks., • Must consistently present a polished, well-groomed appearance and maintain a courteous, respectful demeanor. As the first point of contact for visitors, clients, and staff, the receptionist sets the tone for the organization's image and is expected to embody its values and professionalism at all times., • Work Schedule: Monday to Friday, 8AM-5PM, • Gain invaluable hands-on experience in a collaborative and innovative environment., • The candidate must be able to perform the essential functions of the job., • Work may be performed in an office, warehouse or restaurant environment., • Stand for extended periods of time, walk, bend, stoop, or climb., • May have possible exposure to dust and may require the ability to lift and/or push up to 50 pounds. Pay Range: $18-$22/hr The Affinity Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need.

Join our team as a Medical Assistant at MOOV Health & Wellness, where we are focused on outpacing aging through a physician-guided, personalized approach to wellness. In this role, you will serve as a concierge for clients as well as being primarily responsible for supporting expert clinical care delivery for patients. If you're passionate about wellness and want to make a meaningful impact on people's lives, we'd love for you to join our team. • Triage, vital, and room patients., • Facilitate patient flow and ensure smooth running of the back office., • Prepare patients for physician/advanced provider evaluation. Collect clinical intake information, which includes medical history, medications, capturing vital signs and allergies, and gathering information relative to the presenting illness or injury., • Assist physician/advanced provider in evaluation and treatment of the patient., • Record patient interview, history, and other relevant information into electronic medical record (EMR). Scan all patient clinical encounter documents into EMR and label appropriately per protocol as needed., • Administer medications/injections under the supervision of the physician or advanced provider., • Perform ordered procedures EKG, visual acuity, height, weight, injections, venipuncture specimen collection, tray set-ups, assist physician/advanced provider as needed during procedures., • Collect and perform Point-of-Care testing, including influenza, Strep A, Covid-19, urine dipstick, urine pregnancy, mononucleosis, RSV, etc., • Review visit summaries and home care instructions with patients including prescriptions provided and work or school notes as well as follow-up care., • Provide after-visit follow-up phone calls to all patients and relay any diagnostic testing results., • Provide navigational care for patients including coordinating referrals, following up on medications, ordering from nearby pharmacies., • Provide accurate, legal, and ethical documentation at all times., • Comply with federal and local laws in ensuring patient privacy and confidentiality., • Maintain safe, secure, and healthy work environment by establishing and following standards and procedures., • Monitor inventory for expiration and ordering of supplies., • Keep equipment operating by following operating instructions and notifying studio manager of any equipment malfunction., • Clean rooms after each patient in a timely manner., • Welcome members and guests into the facility, ensuring their first interactions are warm, genuine and efficient., • Answer patient and client inquiries in a timely and polite manner; respond to inquiries or direct the caller to appropriate personnel while entering appropriate clerical notation into the documentation record (EHR, patient relationship manager, or booking software)., • Assist in answering phones and taking accurate messages, as needed., • Assist Front Desk Concierge with client needs including directing clients to rooms and coordinating services. Communicate in a courteous, professional, cooperative, and mature manner., • Stock supplies and client clothing in all areas of the studio., • Assist in daily center operations including opening and closing the center and maintaining a facility that is cared for and enticing., • High school diploma or GED required., • Current Medical Assistant certification from an accredited institution unless otherwise specified by the individual State's requirements that allow on-the-job training in lieu of certification required., • Proof of BLS certification is required for on-the-job training in lieu of certification required., • Healthcare experience in an urgent care or primary care setting preferred., • 1-2 years of experience as a Medical Assistant in a clinic or med spa setting preferred., • Knowledge of clinical compliance., • Solid understanding of office procedures., • Excellent time management skills and the ability to multi-task to prioritize work., • Excellent customer service skills., • Excellent verbal and written communications skills., • Team oriented and productivity driven., • Ability to communicate clearly and professionally, verbally and in writing., • Ability to follow facility and OSHA safety rules and procedures., • Ability to uphold HIPAA regulations., • Ability to follow Privacy Policies regarding PHI and HIPAA set forth in the Privacy Policy Manual., • Punctual and dependable for assigned/confirmed shifts., • Familiar with charting in an electronic health record., • Ability to work well with a multidisciplinary team., • Ability to problem solve and be self-motivated., • Commitment to excellence and high standards., • Versatile, flexible, and willing to work within constantly changing priorities with enthusiasm and have acute attention to detail., • Able to operate computer software with training., • Strong interpersonal skills and able to understand and follow written and verbal instructions., • Able to work independently with little or no supervision., • Ability to deal effectively with diverse individuals at all organizational levels and with external customers., • Proficient in all MOOV Health & Wellness equipment, services, and treatment modalities. At MOOV, we believe that aging doesn't have to mean slowing down. Our focus is helping individuals outpace aging by embracing a proactive approach to their health. Through a personal, pioneering, and physician-led approach, we offer solutions that promote physical, mental and emotional well-being, unlocking each member's full potential. • Los Angeles, California, is an iconic city that offers an unmatched blend of culture, entertainment, and opportunity, making it an incredible place to live and work., • Known as the entertainment capital of the world, it's home to famous landmarks like the Hollywood Sign, the Getty Center, and the Griffith Observatory., • The city offers endless things to do, from exploring world-class museums and dining in vibrant neighborhoods to enjoying outdoor activities like hiking in the Santa Monica Mountains or relaxing on its stunning beaches., • Los Angeles has a Mediterranean climate, with warm, sunny summers and mild winters, ideal for year-round outdoor living., • Its diverse population, thriving arts scene, and robust job market across various fields create a dynamic environment., • With its blend of urban excitement and natural beauty, Los Angeles is truly a unique and inspiring place to call home. MOOV cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most support your needs of today and your plans for the future. • Superior health plan options., • Medical, dental, vision, HSA/FSA, life coverage, and more., • 401(k) retirement savings plans., • Generous paid time off., • Voluntary benefits and family planning support., • Professional and career development programs., • Employee Assistance Program (EAP)., • Wellness program., • Commuter benefits., • Student loan refinancing discounts. Salary range for this role is $23.00 per hour. *Benefits for part-time and per diem vary. Please speak to a recruiter for more information. MOOV does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. MOOV is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Applicants only. No agencies please.

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. • Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience, • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems, • Ability to learn and follow all customer service procedures and policies, • Strive to meet and go above personal and team target goals, • Record, organize and file customer interactions and account changes, • Able to up-sell if needed, • Able to schedule call back and appoints to resolve customer needs, • Previous experience in customer support, client services, sales, or a related field, • Excellent at communicating over the phone and other communication platforms, • Basic computer skills and experience, • Able to multitask, • Excellent time management and prioritization skills, • Ability to listen actively, relay information, and answer questions and/or concerns., • Customer-focused for positive customer experience and resolution, • Health Insurance (dental and vision included), • Excellent retirement plan, • Tremendous upward mobility into other positions and management, • Flexible hours, • Remote Position(s) available (work from home)

Los Angeles, CA $28$30/hour + full benefits Remote (Must live in CA) | Full-Time MondayFriday, 11:00 AM8:00 PM Tandem Care is hiring an Operations Coordinator to provide cross-line operational support across our Continuous Care, Targeted Care, and On Demand service lines. This role is designed for someone who thrives in fast-paced, high-volume home care operations and is comfortable being the operational "floor" during the late-morning through evening window. You'll help keep service running smoothly as the day team transitions off shift answering client and caregiver calls, handling same-day and next-day schedule changes, supporting scheduling logistics, documenting updates, reviewing visit notes for compliance issues, and executing recurring operations tasks. This is not a passive administrative role. You will be actively helping solve real-time operational issues across multiple care programs, communicating with clients and caregivers, coordinating with internal teams, and making sure nothing falls through the cracks. If you are organized, calm under pressure, detail-oriented, and energized by keeping a busy operation moving, this role may be a great fit. • Answer inbound calls from clients, families, and caregivers across Tandem's 3 service lines, • Triage calls professionally, document updates clearly, and route follow-up to the appropriate team member, • Take over reactive schedule support in the afternoon, including caregiver call-outs, same-day changes, and next-day adjustments, • Process schedule requests for families who need to add, move, or adjust care visits, • Support the scheduling team with schedule mechanics when needed, • Return and resolve voicemails received during your shift, • Review caregiver visit notes for completeness, basic professionalism, and obvious safety concerns, • Escalate urgent client or caregiver issues to the appropriate manager, • Monitor caregiver engagement signals, including visit note completion, app usage, and responsiveness, • Help identify patterns that may indicate caregiver reliability or retention concerns, • Execute recurring operational tasks, including payroll audits, billing audits, reimbursements, long-term care insurance submissions, and holiday billing support, • Support caregiver recognition efforts, including birthdays, anniversaries, milestones, and post-difficult-visit check-ins, • Maintain accurate documentation of all client and caregiver interactions, • Post an end-of-shift summary so the morning team knows what was handled, what is pending, and what needs attention first thing the next day, • Collaborate closely with Operations, Care Coordination, Scheduling, Recruiting, and Care Management teams to ensure consistent service delivery, • Have worked in a licensed home care agency and understand how quickly schedules, client needs, and caregiver availability can change, • Are comfortable being on the phone with clients, families, and caregivers throughout the day, • Can stay calm and solution-oriented when a caregiver calls out, a client needs a schedule change, or multiple issues happen at once, • Are highly organized and able to keep track of many moving pieces, • Communicate clearly and document thoroughly, • Understand that follow-through matters and that small details can impact client safety and service quality, • Are comfortable working across multiple teams and service lines, • Can distinguish between what needs immediate escalation and what needs to be documented for follow-up, • Are proactive, reliable, and able to work independently in a remote environment, • Enjoy operational problem-solving more than traditional administrative work, • 2+ years of experience in home care operations, scheduling, care coordination, client services, or a similar role within a licensed home care agency, • Direct experience communicating with caregivers and clients in a fast-paced care environment, • Experience with schedule changes, call-outs, client requests, or caregiver support strongly preferred, • Comfortable working remotely while staying highly responsive and organized, • Strong written and verbal communication skills, • Strong documentation habits and attention to detail, • Ability to manage competing priorities and frequent context switching, • Bachelor's degree preferred, but not required, • Competitive pay: $28$30/hour, based on experience, • Full-time, consistent schedule, • Comprehensive benefits, including medical, dental, and vision, • 401(k) with company match, • Paid time off, • Fully remote role with a highly collaborative team, • Clear structure, systems, and expectations, • Opportunity to support multiple service lines and gain broad operational exposure, • Meaningful work that directly impacts client safety, caregiver support, and quality of care If you have real home care operations experience and are ready for a role where organization, communication, judgment, and follow-through matter every day, we'd love to hear from you.

Digital Design & Fabrication is a cutting-edge agency of art fabricators and builders specializing in custom manufacturing based in downtown Los Angeles. We bring your projects to life with full-scale & turn-key activations using state-of-the-art technology and traditional to modern techniques. We're a motley crew of experts in the realm of custom design fabrication and looking to grow our core team with a Project Manager with experience in design fabrication & digital marketing to help us level up. This role will be instrumental in managing multiple projects and building a process & framework for marketing operations. If you like to use both sides of your brain, wear many hats, and are a true boot-strapper, this is for you! The three key areas of focus for this role: • Project Management: Estimator for build-outs and manage the budget & production for multiple projects simultaneously., • Marketing Operations: Help develop the creative workflow for marketing assets and activate a social media strategy., • Client Care: Manage relationships with clients & coordinate production of projects from conception through to execution. Responsibilities: • Support Creative and Production teams in managing, planning, researching, and producing the build-outs for projects., • Possesses a strong foundation to identify & work with different materials/processes, like woods, metals, etc, and CNC milling., • Run estimates & plan project timelines supporting multiple clients, projects and teams to execute excellent work with high attention to detail, • Use and manage online project management software, collaboration tools, calendars, file-sharing, time tracking, and company expense tracking, • Respond to client feedback and steward the creative integrity of projects from development through to execution, • Support the creation of project documents including estimations, proposals, plans, deliverables, and client-facing documents, • Build, negotiate and track project budgets and scopes, • Create, maintain and enforce project timelines and milestones, • Coordinate approvals between clients, creative team, partners, and collaborators, • Schedule internal and external meetings, create agendas and circulate notes / task assignments, • Manage design workflow and production, • Prepare production planning documents, call sheets, artist agreements and vendor contracts, • Secure all necessary permits for production while complying with all federal, state and municipal legal requirements, • Enforcing consistency and excellence across all managed projects Skills and Experience: • 1-5+ years experience as a Producer or Project Manager in an agency context, • Working knowledge of Google Apps & Microsoft tools. (Adobe Creative Suite & ShopVox a plus.), • Planning & managing social media calendar and content production, • Intermediate knowledge of fabrication materials, industry practices, and techniques we specialize in., • Experience leading multiple projects at one time and comfortable with a fast-paced, collaborative work environment, • Strong scheduling and time management skills, • Experience managing design workflow and familiarity with digital and print design production, • Excellent administrative skills from writing, document preparation, and creating estimations for each project/client, • Experience in contract negotiation with clients and vendors, • Experience in building and managing budgets, • Excellent communication and interpersonal abilities with aptitude in fostering long-term relationships, answering phone calls, taking notes, etc., • Outstanding organizational and leadership capabilities Details: Full Time Employment (after 90-day probational review period) Salary Wage (Rate based on experience) Performance review (after 6 months) Employee Benefits: 2 Weeks paid vacation every calendar year 1 Paid Holiday (Starting after 180 days of employment)

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. • Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience, • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems, • Ability to learn and follow all customer service procedures and policies, • Strive to meet and go above personal and team target goals, • Record, organize and file customer interactions and account changes, • Able to up-sell if needed, • Able to schedule call back and appointments to resolve customer needs, • Previous experience in customer support, client services, sales, or a related field, • Excellent at communicating over the phone and other communication platforms, • Basic computer skills and experience, • Able to multitask, • Excellent time management and prioritization skills, • Ability to listen actively, relay information, and answer questions and/or concerns., • Customer-focused for positive customer experience and resolution, • MUST RESIDE IN CALIFORNIA, • Health Insurance (dental and vision included), • Excellent retirement plan, • Tremendous upward mobility into other positions and management, • Flexible hours, • Remote Position(s) available (work from home)