Trabajos answering phone call en Boston, MassachusettsCrear alertas

Job Description REPORTS TO Senior Director of Crisis Programs MANAGEMENT RESPONSIBILITY FOR Helpline Operations Coordinator Shift Supervisors ABOUT THE POSITION In collaboration with the Senior Director of Crisis Programs, the Director of Helpline Workforce will lead and manage the Crisis Helpline Workforce in recruitment, hiring and supervision of the Helpline Workforce. This requires reviewing performance metrics to ensure high quality helpline service and increased answer rate of helpline calls, as well as meeting annual qualitative and quantitative goals to fulfill the agency's mission to prevent suicide and offer hope and support to those affected. KEY RESPONSIBILITIES Workforce Leadership & Supervision Training & Quality Assurance • Covers helpline shifts as needed to maintain service continuity Reporting & Compliance • Ensure timely and accurate submission of internal and external reports, • Monitors call center ensuring scheduled volunteer & staff shift compliance KEY QUALIFICATIONS & CHARACTERISTICS Leadership & Mental Health Experience • Required experience managing large teams in high stakes environments, • Knowledge of the field of suicide and suicide prevention preferred, • Familiarity and experience with helpline operations and metrics Human Resource & Operational Expertise • Ability to work with sensitive information and maintain confidentiality Communication & Collaboration • Adept at interacting with others in person, over the phone, on zoom, or via email Technical Proficiency • Experience with Salesforce preferred, • Proficiency in Word, Excel, and PowerPoint required SPECIAL REQUIREMENTS • Support and attend Samaritans key fundraising events, • Other duties as assigned by Senior Director of Crisis Programs SALARY & BENEFITS The salary range for this position is $92,000.00 – $105,000.00 annually and will be determined based on experience and skill set. ● Employer matched 401(k) Plan (Safe Harbor Match- 100% up to 3%, plus 50% from 3-5%) Short and Long-Term Disability coverage as well as Life Insurance - Premium paid by Samaritans ● Life Insurance coverage on individual employee benefit up to a maximum of $100,000. ● Health (85% of premium covered by Samaritans for individual plan), Dental (90% of premium covered by Samaritans for individual plan) and Vision insurance – 100% paid by employee ● Healthcare FSA and Childcare DCA, Commuter Benefits and Employee Assistance Program ● Paid Family Medical Leave benefits- Premium paid by Samaritans ● Generous Vacation (New hires start with 10 days), Sick (8 days) and Personal Time Off (5 days) ● 14 paid holidays per calendar year ● Hybrid work schedule (2 days required in MA office/week) plus 6 fully remote work weeks ● Mileage Reimbursement: provided for work-related travel to off-site trainings, conferences, and meetings ● Annual $300 professional development budget per employee **Out of state applicants will be required to relocate to Massachusetts within three months of employment and also work the same hybrid schedule as all employees. ABOUT SAMARITANS Samaritans, Inc. is the leading suicide prevention organization in Massachusetts, providing lifesaving services 24 hours a day, 7 days a week. Samaritans envisions a world without suicide. Our mission is to prevent suicide and offer hope and support to those affected. For nearly 50 years, Samaritans volunteers – selected, trained and supported by a dedicated professional staff – have provided compassionate and non-judgmental support, free of charge, to callers through its Helpline, and now to texters as well. This growing organization provides prevention, intervention, and postvention services that make our communities healthier and happier, and reduces the stigma associated with suicide and mental health concerns. We provide a working environment that celebrates the positive lifesaving work that occurs here each and every day. Samaritans works to prevent suicide and support those who have lost someone to suicide throughout Greater Boston and MetroWest Massachusetts. Our services are free, confidential, and nonjudgmental. We are located in downtown Boston. Samaritans is an Equal Opportunity Employer. To learn more about Samaritans, please visit: HOW TO APPLY *Applications that are missing a resume or cover letter may not be considered Disclaimer: During the course of the interview, we may inquire about sensitive topics, including the applicant's connection to suicide. We approach these questions with the utmost respect and understanding, recognizing the potential emotional impact they may have. Participation in answering such questions is entirely voluntary, and applicants are encouraged to skip any inquiries that they find uncomfortable. The purpose of these questions is solely to gather relevant information for the assessment process, and all responses will be handled with confidentiality and sensitivity. If at any point an applicant feels distressed or uncomfortable, they are encouraged to communicate their concerns to the interviewer or withdraw from answering specific questions. Job Posted by ApplicantPro

Job Description We are looking for an energetic and personable Call Center Representative to join our growing customer support team. This role involves answering inbound calls, resolving customer issues, and documenting interactions with accuracy and empathy. Key Responsibilities: • Handle inbound customer inquiries via phone in a timely and courteous manner, • Troubleshoot issues and provide accurate information or solutions, • Escalate complex cases to supervisors or technical support teams, • Log all interactions in CRM and maintain detailed case records, • Meet daily call volume and customer satisfaction KPIs, • High school diploma or equivalent, • 1–2 years of call center or customer service experience, • Excellent phone etiquette and communication skills, • Familiarity with CRM systems (e.g., Zendesk, Salesforce), • Ability to remain calm under pressure and multitask effectively By submitting my contact information to this job posting I agree to receive SMS messages from you about this submission and future opportunities. Standard data / text message rates may apply, and I can opt-out at any time by replying "STOP".

Job DescriptionDEPARTMENT OVERVIEW:The Boston Red Sox Ticketing team plays an integral role in helping the organization to achieve its financial and customer service goals. This role is typically the first point of contact a fan has with the Red Sox, the Ticket Office sets the tone for their experience at Fenway Park. From selling tickets for games and events to trouble shooting any issues fans may have, the focus is always on providing top-tier customer service for everyone from long-time season ticket holders to patrons visiting the park for the first time. POSITION OVERVIEW:This is a part-time position in the Ticket Services Department. Duties will include answering incoming sales calls including individual, group, specialty seating, accessible seating, season tickets, Spring Training tickets as well as tickets for additional events hosted at Fenway Park. This position will also handle ticket related service issues via telephone, email, face-to-face, and mail correspondence. The hourly rate for this role is $20RESPONSIBILITIES: • Answer all inbound ticket sales and customer service phone calls for Red Sox home games, Spring Training games at JetBlue Park and other events hosted at Fenway Park., • Provide service to 10th Man partial plan season ticket holders via phone, email and face-to-face communications., • Provide day of game customer service via phone and face-to-face at various ticket services windows on game and non-baseball event days., • Track all customer service issues using CRM software., • Issue tickets to clients at VIP will-call window on game days.CHARACTERISTICS / QUALIFICATIONS:, • Ability to work flexible hours (~35 hours a week) including nights, weekends, and holidays., • Excellent communication skills including written, verbal and telephone., • Prior telemarketing, customer service and/or sales experience is preferred, but not essential., • Ability to multitask and consistently meet deadlines. At the Boston Red Sox we go beyond embracing diversity. We’re committed to living by our values, strengthening our community, and creating a workplace where people genuinely feel like they belong. Too often, job seekers don’t apply to positions because they don’t meet every qualification. If you love this role and are great at what you do, we encourage you to apply. Your unique skills and experiences might just be what we’ve been looking for. Prospective employees will receive consideration without discrimination based on race, religious creed, color, sex, age, national origin, handicap, disability, military/veteran status, ancestry, sexual orientation, gender identity/expression or protected genetic information.

Job Description Position Summary The Director of Communications is responsible for the care, custody, oversight, and continuous development of Cataldo Ambulance Service’s regional Communications Center. This role provides executive-level leadership to a mission-critical operation singularly focused on aligning the right ambulance resources with the clinical, operational, and situational needs of each patient. The Communications Center manages both emergency (9-1-1) and non-emergency requests for service and functions as a regional secondary Public Safety Answering Point (PSAP), supporting 16 cities and towns. The Director ensures operational excellence, regulatory compliance, workforce development, and technology-enabled performance in a high-acuity, high-reliability environment. This position is supported by Communication Center Managers and Dispatch Supervisors, and operates within a matrixed organizational structure, collaborating closely with Operations, Clinical Leadership, HR, Finance, IT, and Executive Leadership. Key Responsibilities: Operational Leadership & Oversight • Provide strategic and operational leadership for a 24/7 regional EMS Communications Center supporting emergency and non-emergency ambulance services., • Ensure consistent, clinically appropriate, and timely deployment of ambulance resources aligned with patient acuity, system capacity, and contractual obligations., • Serve as the senior authority for complex, high-risk, or high-impact operational incidents, maintaining focus on mission, patient safety, and system integrity., • Ensure compliance with all applicable local, state, and federal regulations, including PSAP standards, EMS dispatch protocols, and contractual performance requirements., • Act as the primary liaison for municipal partners, public safety agencies, and external stakeholders related to communications operations., • Provide leadership in the effective use, optimization, and evolution of communications technologies, including CAD, radio systems, telephony, and data platforms., • Partner with IT and Operations to evaluate, implement, and optimize new tools that improve call handling, deployment efficiency, situational awareness, and data integrity., • Author, review, and maintain Communications Center policies, procedures, and protocols, ensuring clarity, compliance, and operational relevance., • Establish and oversee a robust quality assurance and continuous improvement framework., • Define, monitor, and act on key performance indicators (KPIs) related to call handling, response times, resource utilization, compliance, and service quality., • Translate performance data into actionable operational and workforce strategies., • Build, mentor, and retain a high-performing leadership team within the Communications Center., • Partner with HR on workforce planning, recruitment, onboarding, training, performance management, and employee relations., • Collaborate with Finance on budget development, expense management, staffing models, and cost-containment initiatives., • Ensure appropriate use of resources while maintaining service quality and contractual performance., • Participate in strategic planning and long-range operational forecasting., • BA/BS degree or above preferred, or equivalent experience in Healthcare Operations Leadership, • Demonstrated experience managing complex, high-acuity dispatch operations, preferably in a regional or multi-jurisdictional environment., • Strong working knowledge of EMS deployment strategies, call triage, ambulance operations, and PSAP functions., • Proven ability to lead through complexity, ambiguity, and high-stakes operational situations., • Experience authoring and enforcing operational policies and procedures., • Demonstrated success using data, KPIs, and performance analytics to drive operational improvement., • High level of technical literacy, with the ability to partner effectively on CAD, radio, telephony, and data systems., • Prior experience in a secondary PSAP or regional dispatch environment., • Familiarity with municipal contracts and public-sector service delivery expectations., • Experience supporting or leading change initiatives, system implementations, or organizational transformation., • Prior management or leadership experience in ambulance service, • Mission driven decision making under pressure, • Executive presence and credibility with internal and external stakeholders, • Clear, disciplined communicator. Communicate effectively both verbally and in writing; ability to relay and carry out verbal and written instructions., • Systems thinker with operational depth, • Technically curious and improvement oriented, • Analytical skills to gather and interpret data, • Calm, decisive leadership in critical incidents, • Must be 18 years of age, • Ability to meet the essential duties and physical, mental and sensory requirements of the position at all times with or without accommodation., • Comply with UDS drug screening at any and all times, • Current valid EMD certification, and/or ability to obtain and maintain NAEMD This job requires: Ability to hear various frequencies, distinguish sounds and work in environment with consistent background noise. • Consistent close eye work and clear vision for screens, color/depth perception, and peripheral vision for data analysis and monitoring., • Clear, concise verbal communication, potentially shouting or speaking loudly over noise, and active listening., • Fine finger dexterity, repetitive wrist motion regarding computers and dispatch terminal work for prolonged time periods. (fingering, pushing, pulling)., • Ability to sit, stand and alternate positions for extended periods of time., • Exerting light force up to 10-25 lbs. for tasks like lifting, carrying, pushing/pulling., • Ability to work in environment with constant phone/radio calls, interruptions, urgent/emergency situations, and emotionally charged callers., • Exempt Role, Salary commensurate with experience, • Competitive benefits package include:, • Paid time off, • Health Insurance, • Dental insurance, • 401(k) Plan

Job Description Job Type: Full Time Hours: M-F 8-6 Sat 8-1 Salary: $17.00 Hourly About AnswerNet AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm, to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year. About the Position: AnswerNet is looking for Massachusetts-based, remote, quality, and customer experience-oriented, enthusiastic team members who will support electric and natural gas utility customers. In this role, you will utilize your expert product and company knowledge to deliver a “wow” factor! Representatives will assist our customers by owning the consumer’s journey, handling inquiries and concerns, and seeing them through to resolution via omnichannel support (phone, email, chat, SMS). In addition to record-keeping and database maintenance, Representatives will primarily assist residential and small business customers with energy efficiency and decarbonization initiatives. Representatives will make and place calls to and from customers using a PC-based softphone with a headset. Our ideal candidates are empathetic, patient, professional, and passionate communicators, both orally and in writing. Our most effective Representatives can put themselves in the callers’ shoes and assist as necessary. An extensive paid training program will equip you with the knowledge necessary to effectively assist customers. Responsibilities include, but are not limited to: ● Primary roles are to verbally assist callers or support customers via chat, email, and SMS with product warranty support, product inquiries, and troubleshooting ● Support customers via voice, chat, email, and SMS ● Become fully trained and maintain a complete understanding of the call handling processes, procedures, and call requirements ● Document all call activity accurately in the client systems with complete and thorough notes ● Identify the needs of the customer, clarify information, and provide accurate answers to the customer’s issues or concerns ● Attend client training sessions ● Requirement to diligently log into the UKG system, Contact Center tools, and websites as required Call Service Associate Skills/Qualifications: ● Must possess excellent written and verbal communication skills ● Have a high level of compassion for callers, have the skill to use key phrases to show empathy, and a desire to de-escalate distressed callers ● Must have good interpersonal skills to enable an easy conversation flow with customers ● Must learn and maintain knowledge of customer relationship or customer service practices, mistake-free ● Flexibility in role/job function changes and shift to meet customer requests and demands ● Skilled at typing, data capture, and entry using proper grammar and correct spelling ● Must be able to multitask and manage time properly and effectively ● Must be able to adapt to different situations and individuals ● Willing and able to work 8-hour shifts using a computer with keyboard, using two monitors, and a headset with a microphone ● Must be comfortable handling back-to-back calls ● Be dedicated to working the schedule provided. Absences are not tolerable. ● Must be acceptable to have calls monitored and/or recorded, and understanding that agent activity is closely monitored using call center technology to ensure call quality exceeds the client's needs. ● Must be capable of reading from scripts ● Pre-Hire Assessments include, but are not limited to, passing a typing, spelling, grammar, listening, and comprehension test. Technical Requirements: • A Windows PC is required, running Windows 10 (no MacBooks or Chromebooks), • 8 GB of RAM, minimum, • Dual-core processor, minimum, • USB wired headset, • Wired internet connection with a minimum internet speed of 80/15, • Cannot use satellite, hotspots, MIFI devices, wireless AC wall plug-in extenders, repeaters, boosters, and/or pods, • Dual monitors Hours of Operations / Schedules: ● 8:00 AM – 6:00 PM Eastern Prevailing Time, Monday through Friday; Saturdays 8:00 AM – 1:00 PM Eastern Prevailing Time ● 40 hours per week is required. Schedules are subject to change based on the client’s needs. ● Paid 15-minute breaks are provided for 4-hour shifts ● 30-minute unpaid lunches Language: ● English as a primary language ● Bilingual speakers encouraged to apply Experience/Job Requirements: ● At least 1 year of work experience in a call center/customer service environment is required ● Experience with utilities, energy efficiency, and decarbonization is preferred, but not required. ● High School Diploma or equivalent is required ● Applicants must type a minimum of twenty-five (25) words per minute ● Applicants must have a quiet place to work with no interruptions ● Applicants must successfully pass a pre-employment drug test and background/criminal check ● Applicants must agree to and sign a code of ethics and confidentiality and compliance documents

Job Description Job Type: Full Time Hours: M-F 8-6 Sat 8-1 Salary: $17.00 Hourly About AnswerNet AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm, to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year. About the Position: Solution Specialists will assist our customers by owning the consumer’s journey, handling inquiries and concerns, and seeing them through to resolution via omnichannel support (phone, email, chat, SMS). In addition to record-keeping and database maintenance, Solution Specialists will primarily assist residential and small business customers with energy efficiency and decarbonization initiatives. Solution Specialists will make and place calls to and from customers using a PC-based softphone with a headset. Our ideal candidates are empathetic, patient, professional, and passionate communicators, both orally and in writing. Our most effective Solution Specialists can put themselves in the callers’ shoes and assist as necessary. An extensive paid training program will equip you with the knowledge necessary to effectively assist customers. Responsibilities include, but are not limited to: • The primary role is to assist customers via omnichannel support, • Become fully trained and maintain a complete understanding of the call handling processes, procedures, and call requirements, • Document all call activity accurately in the client systems with complete and thorough notes, • Identify the needs of the customer, clarify information, and provide accurate answers to the customer’s issues or concerns, • Attend all training sessions, • Must possess excellent written and verbal communication skills, • Have a high level of compassion for callers, have the skill to use key phrases to show empathy, and a desire to de-escalate distressed callers, • Must have good interpersonal skills to enable an easy conversation flow with customers, • Must learn and maintain knowledge of customer relationship or customer service practices, mistake-free, • Flexibility in role/job function changes and shift to meet customer needs and requests, • Skilled at typing, data capture, and entry using proper grammar and correct spelling, • Must be able to multitask and manage time properly and effectively, • Must be able to adapt to different situations and individuals, • Willing and able to work 8-hour shifts using a computer with keyboard, using two monitors, and a headset with a microphone, • Must be comfortable handling back-to-back calls, • Be dedicated to working the schedule provided. Absences are not tolerable., • Must be acceptable to have calls monitored and/or recorded, and understanding that agent activity is closely monitored using call center technology to ensure call quality exceeds the client's needs., • Must be capable of reading from scripts, • A Windows PC is required, running Windows 10 (no MacBooks or Chromebooks), • 8 GB of RAM, minimum, • Dual-core processor, minimum, • USB wired headset, • Wired internet connection with a minimum internet speed of 80/15, • Cannot use satellite, hotspots, MIFI devices, wireless AC wall plug-in extenders, repeaters, boosters, and/or pods, • 8:00 AM – 6:00 PM Eastern Prevailing Time, Monday through Friday; Saturdays 8:00 AM – 1:00 PM Eastern Prevailing Time, • 40 hours per week is required. Schedules are subject to change based on the client’s needs., • Paid 15-minute breaks are provided for 4-hour shifts, • English as a primary language, • At least 1 year of work experience in a call center/customer service environment is required, • Experience with utilities, energy efficiency, and decarbonization is preferred, but not required., • High School Diploma or equivalent is required, • Applicants must type a minimum of twenty-five (25) words per minute, • Applicants must have a quiet place to work with no interruptions, • Applicants must successfully pass a pre-employment drug test and background/criminal check, • Applicants must agree to and sign a code of ethics, confidentiality, and compliance documents Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Description REPORTS TO Senior Director of Crisis Programs MANAGEMENT RESPONSIBILITY FOR Youth Services Coordinator Hey Sam Text Coordinators Hey Sam Volunteers OES Volunteers Other Support Staff ABOUT THE POSITION The Manager of Text Operations is responsible for the leadership, coordination, and success of Samaritans' two text-based support services: Hey Sam, a peer-to-peer texting service for people up to 24 years old, and Samaritans Online Emotional Support (OES), a 24/7 text-based crisis service. This position plays a critical role in ensuring program quality, volunteer and staff support, and data-driven decision-making. The Manager will supervise a team of frontline staff and volunteers, oversee technology platforms, manage scheduling, and ensure accurate data reporting to sustain and grow both programs. The Manger of Text Operations will work with the Sr. Director of Crisis Programs to ensure that clinical best practices are implemented on Hey Sam and OES. KEY RESPONSIBILITIES Program Management & Supervision • Oversee daily operations of both Hey Sam and OES texting services, • Monitor and maintain technology platforms (e.g., messaging systems, scheduling tools), • Maintain policies, protocols, and workflows specific to text-based crisis services, • Provide supervision to individual reports, • Hold weekly team meetings for Hey Sam staff, • Oversee staff and volunteer schedules of both Hey Sam and OES texting services, • Interview, hire, and train text service staff and volunteers, • Conduct regular quality assurance reviews of text conversations, • Identify training needs and deliver feedback to staff and volunteers, • Support implementation of best practices in crisis intervention, • Cover text shifts as needed to maintain service continuity Reporting & Compliance • Identify, prepare reports and present key metrics associated with OES operations, • Use data insights to inform improvements in service delivery KEY QUALIFICATIONS & CHARACTERISTICS • Minimum 2 years of supervisory or program management experience, • Experience in crisis intervention, mental health, or related support services, • Knowledge of the field of suicide and suicide prevention preferred, • Experience working with youth or peer support programs, • Knowledge of texting or chat-based mental health services, • Adept at interacting with others in person, over the phone, on zoom, or via email, • Ability to work with sensitive information and maintain confidentiality, • Proficiency in Word, Excel, and PowerPoint required, • Experience with Salesforce preferred SPECIAL REQUIREMENTS • Participates in the On-call rotation, • Support and attend Samaritans key fundraising events, • Other duties as assigned by supervisor SALARY & BENEFITS The salary range for this position is $72,000.00– $86,000.00 annually and will be determined based on experience and skill set. ● Employer matched 401(k) Plan (Safe Harbor Match- 100% up to 3%, plus 50% from 3-5%) Short and Long-Term Disability coverage as well as Life Insurance- Premium paid by Samaritans ● Life Insurance coverage on individual employee benefit up to a maximum of $100,000 ● Health (85% of premium covered by Samaritans for individual plan), Dental (90% of premium covered by Samaritans for individual plan) and Vision insurance – 100% paid by employee ● Healthcare FSA and Childcare DCA, Commuter Benefits and Employee Assistance Program ● Paid Family Medical Leave benefits- Premium paid by Samaritans ● Generous Vacation (New hires start with 10 days), Sick (8 days) and Personal Time Off (5 days) ● 14 paid holidays per calendar year ● Hybrid work schedule (2 days required in office/week) plus 6 fully remote work weeks ● Mileage Reimbursement: provided for work-related travel to off-site trainings, conferences, and meetings ● Annual $300 professional development budget **Out of state applicants will be required to relocate to Massachusetts within three months of employment and also work the same hybrid schedule as all employees. ABOUT SAMARITANS Samaritans, Inc. is the leading suicide prevention organization in Massachusetts, providing lifesaving services 24 hours a day, 7 days a week. Samaritans envisions a world without suicide. Our mission is to prevent suicide and offer hope and support to those affected. For nearly 50 years, Samaritans volunteers – selected, trained and supported by a dedicated professional staff – have provided compassionate and non-judgmental support, free of charge, to callers through its Helpline, and now to texters as well. This growing organization provides prevention, intervention, and postvention services that make our communities healthier and happier, and reduces the stigma associated with suicide and mental health concerns. We provide a working environment that celebrates the positive lifesaving work that occurs here each and every day. Samaritans works to prevent suicide and support those who have lost someone to suicide throughout Greater Boston and MetroWest Massachusetts. Our services are free, confidential, and nonjudgmental. We are located in downtown Boston. Samaritans is an Equal Opportunity Employer. To learn more about Samaritans, please visit: HOW TO APPLY *Applications that are missing a resume or cover letter may not be considered Disclaimer: During the course of the interview, we may inquire about sensitive topics, including the applicant's connection to suicide. We approach these questions with the utmost respect and understanding, recognizing the potential emotional impact they may have. Participation in answering such questions is entirely voluntary, and applicants are encouraged to skip any inquiries that they find uncomfortable. The purpose of these questions is solely to gather relevant information for the assessment process, and all responses will be handled with confidentiality and sensitivity. If at any point an applicant feels distressed or uncomfortable, they are encouraged to communicate their concerns to the interviewer or withdraw from answering specific questions. Job Posted by ApplicantPro

Job Description Medical Assistant Medical scribe / Patient care Coordinator Date posted: October 27, 2025 Pay: $17.00 - $22.00 per hour Job description: Job description Looking for detailed oriented Multitasker Candidate for Medical Assistant Medical scribe / Patient care Coordinator Job description Full time/Part time (2-3 Full Days for Part Time) Community Internist Associates is looking for a motivated and driven Medical Assistant / Medical Office Coordinator to join our ranks and provide high-quality support and care to our patients. We are a small, close-knit office of hard-working staff, committed to providing an excellent experience and care to our patients. As we are a small private practice we can go extra for our patients and staff. You will be expected to assist patients and the doctor for Clinical Note writing , coordinate patient schedules, patient appointments, as well as provide general office support. Additionally, administrative duties include greeting patients as they arrive, answering phone calls and emails, scheduling appointments, and updating and filing patients’ medical records. We are looking for someone driven to learn, who is highly organized and works efficiently and well with others. Someone with good communication skills and who is always looking for ways to improve. This job is a great learning experience for students looking to get into the medical field; this is an environment that lends itself to providing great training and skills to people who want to level-up in their field and expand their skill-set. What you would do: · Provide quality patient care, with organizational skills that will perpetuate high standards of care for patients and families. · Join hands with other staff and doctor with providing care that is appropriate for the patient’s age. · Supply aid in devising a plan of care for patients that takes into account patient problems, anticipated outcomes, and addresses preventative measures. · Prepare for patient visits by familiarizing yourself with the patient’s medical history. · Take and record patient vitals reconcile problems and medication. · Answer phone calls, respond to patient questions, and take messages Prepare rooms and ensure supplies are ready, ordering more when necessary • Minimum High School Diploma or equivalent required, • Some Collage a plus, • Excellent verbal and written communication skills must, • Exceptional interpersonal skills in order to provide the best comfort and care to patients, • Ability to assist with a varied workload, • Attention to detail, • Quick thinking and Problem-solving skills, • Multitasker a must. Preferred: • Bachelor’s Degree preferred, • Associate Degree in a medical field a plus, • Knowledge of medical terminology, • Experience working in a hospital or related healthcare environment, • Experience with medical billing/coding, • Office experience. -Knowledge of HIPAA regulations and a commitment to maintaining patient confidentiality. An excellent opportunity for anyone looking to pursue nursing, or a job in the medical field. We provide hands-on training that will be invaluable in the field. • Flexible Hours, • Vacation /Sick time, • Willing to train, • 401 K Profit Sharing We are an equal opportunity employer, and value diversity at our practice. We do not discriminate on the basis of race, religions, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Job Types: Full-time, Part-time Expected hours: 20 – 37 per week Benefits: • 401(k), • 401(k) matching, • Health insurance, • Monday to Friday, • No nights Job Types: Full-time, Part-time Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Life insurance, • Paid time off Job Types: Full-time, Part-time Benefits: • 401(k), • 401(k) matching, • Health insurance, • Life insurance, • Paid time off

Job Description Administrative support employee for law office. Answering phone calls from attorneys and clients. Assigning cases to attorneys. Sending correspondence to attorneys and clients. Providing a broad range of administrative support, including phone reception, word and data processing, compiling and organizing material for wide-scale distribution by mail and email, filing, copying, scanning, and redacting legal documents. Please be advised that this position is in the unit that oversees assignment of cases to attorneys litigating sexually dangerous persons and sex offender registry board cases. Interfacing with convicted sex offenders who call the office and exposure to documents detailing sex offenses will be part of this job.

Job DescriptionDescription: We are looking for a highly skilled and people-focused Team Leader to oversee a growing customer support team. This role plays a critical part in building and managing the company’s first-ever phone support function, ensuring exceptional service delivery, operational stability, and a compassionate customer experience. The ideal candidate is experienced in managing phone-based customer support, comfortable operating without historical call volume data, and able to build structure, processes, and forecasting models from the ground up. Work Hours: Monday–Friday, 9:00 AM–5:00 PM EST Support Channels: Primary – Phone; Secondary – Email Tech Stack: Aircall, Shopify, HelpScout Key Responsibilities Team Leadership & Operations • Lead, mentor, and manage a team of customer support agents handling primarily phone support, with email support as needed., • Develop scheduling strategies and staffing plans despite limited historical data by monitoring trends, call behaviors, and real-time volume., • Oversee the successful implementation and optimization of the Aircall phone system., • Ensure that agents can confidently assist customers with:, • Placing orders over the phone, • Answering product and sizing questions, • Payment and online ordering support, • Questions or follow-ups for existing orders, • Monitor communication quality across phone and email interactions., • Create and refine workflows, scripts, and process documentation suitable for customers., • Oversee updates to the knowledge base and internal training materials., • Track team performance metrics, quality scores, customer sentiment, and operational KPIs., • Provide insights on call volume, emerging customer issues, and team productivity., • Partner with Product, Operations, and eCommerce teams to surface customer insights, sizing/product confusion trends, and common payment obstacles., • Support special projects, data entry, and other operational tasks when call volume is low.Requirements:, • Proven experience leading a customer service or call center team, ideally in a phone-heavy environment., • Strong understanding of customer support operations, including queue management, scheduling, and forecasting., • Excellent English communication skills—both written and verbal., • Exceptional empathy, patience, and ability to support customers with kindness and clarity., • Experience using Aircall, Shopify, and HelpScout is highly preferred., • Ability to build structure and processes in a fast-evolving, low-data environment., • High customer satisfaction and trust., • A smoothly functioning phone support team with strong quality scores., • Improved operational visibility through accurate reporting and forecasting., • Well-trained, confident agents who deliver consistent service excellence., • Efficient workflows, documentation, and knowledge resources supporting daily operations. Peak Support and our Work-from-Home PLUS model At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members. We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry. Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members.

Job DescriptionDescription: At bartaco, food is our passion. But people are our purpose. We invest in our team because our people are at the heart of what we do. We’re committed to creating an atmosphere where team members can learn, develop, and succeed every day. Whether you aspire to excel in a leadership, hospitality, or culinary role, bartaco is an environment that fosters growth and helps you achieve your goals. At bartaco, we’re guest-obsessed. Our mission is to create memorable moments for every guest, every time. It’s who we are. We are looking for hosts to create the bartaco experience and who live and breathe our touchstones. Our culture is defined by these values and guides how we work together to create the most incredible experiences for our guests. • Pride: You take pride in your work and in contributing to something special, • Good People: You value teamwork, treat others with kindness, and build trust with those around you, • Positively Intolerant: You hold yourself and your team accountable for delivering quality and consistency because our guests deserve nothing less, • Introspective: You’re always looking to grow and improve, taking feedback as an opportunity to get better, • Transparent: You communicate openly and honestly, fostering a culture of trust and collaboration, • We Have Fun and Make People Happy: You bring energy, warmth, and a genuine smile, knowing that your positivity can brighten someone’s day At bartaco, the guest experience starts and ends with you! As a host, you are the first and last impression our guests will have, making your role essential in creating memorable moments. We go above and beyond to create meaningful experiences — from greeting guests with enthusiasm to celebrating special occasions. Your warmth, energy, and hospitality set the tone for their time with us. We're looking for individuals who thrive in a fast-paced environment, enjoy connecting with people, and are passionate about providing exceptional hospitality. As a host at bartaco, here’s an overview of what you’ll do: • Own the Door: Create a warm and memorable first impression by welcoming every guest with a smile and genuine enthusiasm, • Manage the Flow: Oversee table availability, manage waitlists and call-ahead seating, and provide accurate wait times to ensure a seamless guest experience, • Seating: Escort guests to their tables while engaging in friendly conversation. Anticipate their needs, including seating preferences, highchairs, or accessibility accommodations, • Answer the Phone: Provide a warm and helpful phone experience by answering guest inquiries about the menu, hours, or directions, • Know Your Stuff: Stay knowledgeable about our menu and confidently offer recommendations, especially to first-time guests, • Stay Organized: Keep the host stand clean, organized, and well-stocked with all necessary supplies, • Communicate Effectively: Maintain clear and timely communication with managers and servers to meet guest needs promptly What We’re Looking For: • A friendly, welcoming demeanor and a genuine passion for hospitality, • Strong multitasking abilities and exceptional attention to detail, • A desire to create memorable moments by celebrating guest milestones through personalized service, • Team players who embody bartaco’s values of Integrity, Pride, Hospitality, and Teamwork, • A positive, energetic attitude and dedication to delivering an outstanding guest experience Perks, Benefits + Rewards, just for you: • A fun work environment!, • Career development and advancement opportunities, • Competitive pay, • Meal discounts when dining at bartaco, • Paid vacation time, • Gym and fitness center discounts, • Opportunity to learn multiple languages/language education, • Discounted virtual pet care, • Medical, dental, and vision insurance, • Mental Health and holistic wellness support, • 401K enrollment and matching Requirements: Physical Requirements: • Bringing an energetic hustle and positive attitude to every shift, • Lift and carry items up to 25 pounds, • Walk and stand throughout shifts; remain at assigned stations during busy periods, • Strong communication and customer service skills, • Willingness to learn and collaborate with others, • While not required, previous restaurant experience is encouraged, • Attention to detail and the ability to multitask

Job Description Family-owned Janitorial Service company located South of Boston looking for a highly motivated individual to join our team as a Sale Representative Full-time or Part-time (mothers hours available) Days / Monday - Friday What We Are Looking For Experience in outside sales Valid drivers license with own vehicle Highly motivated self-starter Ability to schedule and manager your time effectively Exceptional communication and people skills Strong listening skills and excellent phone demeanor Good written and verbal communication The motivation to deliver outstanding results by uncovering new sales opportunities Ability to maintain relationship with customers Responsibilities and Duties Identify sales leads generated from a variety of sources: networking, referrals, cold calling Contact leads in a timely manner Initiate calls each day to potential customers to determine interest and schedule sales visit Present and explain our services to potential customers Close deal Walk new customers through the contract while answering any questions they may have Establish and maintain customer rapport by providing outstanding customer service, follow up and call on all accounts to check in Salary commensurate with experience

Job Description At PEARCE, we've got a career for you! Pearce is a leading technology-enabled provider of asset management solutions for mission-critical electromechanical infrastructure throughout North America. Pearce provides technical maintenance, repair, operations, and engineering services for uninterruptible power supply (UPS) systems, backup power generators, battery energy storage systems (BESS), critical cooling systems, and other electrical and mechanical infrastructure across end markets such as renewable energy, telecom, and data centers. Founded in 1998, Pearce has more than 4,000 employees and 28 locations across the U.S. Pearce is a wholly owned subsidiary of CBRE Group, Inc., the world's largest commercial real estate services and investment firm. To learn more about Pearce visit . Your Impact: Are you a skilled and highly motivated Generator Technician who is looking to learn and grow in a fast-paced, challenging job in the Telecom industry? If so, Pearce has a career for you! Our Generator Technicians service and repair commercial generators on cell phone towers in your region. This role is a great match for independent, self-starters who are willing to travel. Core Responsibilities: • Maintaining generators, diagnosing and repairing problems, installing and replacing components or entire systems, and performing additional maintenance or upgrades on out-of-season equipment, • Conducting performance checks and regular maintenance on generators to ensure proper readiness, reading and following blueprints or other design specifications to install or repair, • Install fuel and water supply lines, pumps, electrical wiring and controls, and other components, and test for proper operation, • Be responsible for responding promptly/timely to Power/Generator alarms; have the ability to be on call 24/7 if necessary and respond promptly in answering assigned phone and email Core Experience: • Two or more years of experience with generator maintenance is preferred and a minimum of one year of intense work-related experience with generator and electrical maintenance-related software, hardware, and processes, • Thorough knowledge of generator installations, maintenance, and repair of Generators; knowledge of electronic, mechanical, and electrical components; moderate computer skills At Pearce safety is our number one concern. Candidates must be able to comply with OSHA Standards. • This position requires lifting over 50 pounds, stooping, bending, kneeling, squatting, climbing, and standing for long periods of time, • Must have the ability to inspect and/or troubleshoot equipment/alarms effectively, both visually and audibly, • Must be willing and able to drive long distances, workday, evening, or night hours; overtime, emergency callouts, weekends, and holidays as required; must assume 24-hour on-call duty when assigned and be gone from home for extended periods of time In addition to wages, employees may also be eligible for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem or other applicable compensation. We also offer all full-time employees a comprehensive benefits package including health and life insurance, 401k with employer match, paid time off, tuition reimbursement, and professional development courses. This pay range reflects our commitment to pay equity and compliance with state and federal pay transparency laws. If you have questions about compensation, we encourage open discussions during the hiring process. Base Pay Range$30—$40 USD What We Offer Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits including medical, dental and vision insurance, flexible spending accounts, HSA option. To help you recharge, we have paid vacation and paid holidays. For your future, we offer a company-matching 401(k) Retirement, Life Insurance, Tuition reimbursement, and professional development training. To help you be successful at work, as required for the role, we will provide a company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment. We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Learn more about us at !

Job Description • Position: Regional Sales Manager (Exempt), • Location: Home Office in the United States, • Covering Territory: US (Maine, New Hampshire, Vermont, Massachusetts) + Canada, • Travel requirements: Approximately 60-70% travel across the U.S. and Canada., • Department: Sales Dept., • Reports to: Sales Manager / Director, • Salary: 95K ～100K + Sales Manager title $6,000 year + Bonus + Car allowance (if company car is provided, not applied), • Benefits: Medical, Dental, Vision, Life, and 401K after 90 days probation period General Position Summary: This position is responsible to develop and promote the Company products and services at the designated areas in order to increase the profit of the company as well as maintaining the existing customer base. Essential Job Functions: 〈SALES & MARKETING COORDINATION〉 • Contacts potential customers by phone, email and in person on a daily basis, and update salesforce information., • Identifies sales prospects and contacts them and other accounts., • Determines customers needs and budgets; plans a sales strategy to sell the services., • Responsible for developing the sales strategies for designated areas, and updates the strategies frequently to match managements decisions., • Develops and maintains sales materials to be presented to the customers., • Conducts sales presentations and introduces promotional products to both existing and potential customers., • Develops and maintains sales relationship with existing and potential customers by following up frequently especially when quotations are submitted. Develops sales and action targets and submits semiannual action plan; Actively Implements the strategic sales plan accordingly., • Follows up on new leads and referrals resulting from sales activities, and salesforce., • Communicates with existing and potential customers seeking sales opportunities as well as identifying market trends., • Recommends potential services to management by collecting customer information and analyzing customer needs., • Communicates with dealers to provide sales support and submits dealer-related activities report., • Submits weekly activity/call reports concerning customer-related activities for quotes, orders, and problems concerning customer relationships: keeps the management informed., • Submits a business travel plan to Sales Manager at least two weeks prior to the travel begins., • Develops and updates marketing and customer profile for the designated area and maintains the data up-to-date., • Develops greater knowledge and familiarity with company products and services., • Participates in marketing events such as trade shows and seminars in order to share information and keep the marketing information up-to-date., • Performs collection activities associated with delinquent account., • Performs operational testing, technical support and follow-up at customer sites and in-house laboratory., • Reviews and follows up the leads collected at trade shows., • Conducts research and analysis to identify customer needs and creates proposals respond to the needs., • Develops trip/expense report., • Responsible for answering customers questions about services and inquiries about the products: identifies and resolves client concerns., • Stays involved and works closely with customers for smooth transactions., • Receives and processes orders, provides information regarding current pricing, changes in service, discontinuance of items, and shipping., • Answers customers technical questions regarding products, device operation and/or maintenance., • Resolves customers complaints via phone and/or email., • Provides after sales support to customers collaborating with Maintenance Department and Technical Department.〈OTHER & MISCELLANEOUS〉, • Seeks constant improvement, more efficient and less expensive ways and means in work processes., • Performs special projects and other miscellaneous duties as assigned by management., • Maintains high ethical standards in the work place., • Reports all irregular issues and problems to management for solution., • Maintains good communication with management, other staff members and outside contacts., • Complies with all company policies and procedures., • Responsible for maintaining a clean and safe working area. Qualifications: • Education Experience - Bachelors degree (B.A.) from four-year College or university; or equivalent combination of education and experience is preferred., • Work Experience - Experience in sales of Bakery industry is required., • Supervisory Responsibilities - None required., • Certificates / Licenses - Drivers license / U.S. Passport