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At Houston Methodist, the Case Management Representative position is responsible for providing clerical assistance and data management support to the case management and social work department to facilitate efficient utilization of resources and discharge planning including referrals management, communication and collaboration with post-acute care providers, access to agencies and other community resources and transportation. This position may perform some secretary duties and performs a wide variety of administrative duties of a higher complexity in support of Case Management operations. In addition, the CM Rep position performs independent actions necessary to provide competent and professional assistance to meet the needs of social workers/case managers and patients. This position also coordinates, oversees, records, and transmits information pertinent to the resource management of patients to next level of care providers. PEOPLE ESSENTIAL FUNCTIONS • Serves as a department resource for questions related to case management activities. Communicates in an active, positive, and effective manner to all interprofessional health care team members. Reports pertinent patient care and family data in a comprehensive and unbiased manner. Performs phone call and communication triage, troubleshoots and routes issues to appropriate individuals, assists in resolution of non-clinical issues as needed, • Facilitates and arranges acquisition of post-acute needs, as directed, and in collaboration with the clinical team. Follows payor/reimbursement practices and regulations that may impact the patient's plan of care, • Provides appropriate and timely communication, update, and documentation to the referring personnel to keep them informed of the status of the request, • Assists the department in distributing required notices, including the Medicare Notice of Discharge to patients, securing signatures on the form from the patient or their legal representative, and answering questions regarding the appeal process, • Distributes the Medicare Notice of Discharges to identified patients, including capturing patient and their legal representative's signatures, answering any questions regarding the appeal process, • Coordinates with the clinical staff to prioritize placement requests. Provides necessary documentation to facilitate post-acute services, • Participates in quality improvement initiatives and collects data for use in department performance improvement as directed. Maintains timelines for follow up and prioritization of department projects and tasks, • Informs social worker/case manager of the patients' available benefits through insurance/managed care provider. Assists in providing community resources/services to uninsured patients as requested Case Management staff, • Participates in reimbursement/certification and authorization-related activities as directed. Documents approvals and authorization numbers from payors. Logs communications and provides information to social workers and case managers, business office/patient access, etc. on insurance/managed care benefits, • Maintains awareness of payor/reimbursement practices and regulations that may impact patient's plan of care and confers with care coordinators and social workers to prioritize placement requests, • High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.), • Two years of experience in any of the following: service recovery, insurance verification, working with patient information, having patient contact, and/or general health care coordination responsibilities within a healthcare environment, • Previous experience in hospital setting and/or Case Management LICENSES AND CERTIFICATIONS - REQUIRED, • N/A KNOWLEDGE, SKILLS, AND ABILITIES, • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Some knowledge of community resources, • Must be able to operate within a Microsoft Office environment. Proficiency in MS Outlook and MS Word/Excel, knowledge of Medical Terminology, • Excellent telephone, oral and written communication skills, time management and prioritization skills, • Able to learn new skills effectively, • Ability to work independently while collaborating with other team members and exercise sound judgment in interactions with physicians, payors, and patients and their families WORK ATTIRE • Uniform No, • Scrubs No, • Business professional Yes, • May require travel within the Houston Metropolitan area No Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. With 358 licensed beds, Houston Methodist Willowbrook is committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

Allied Title & Escrow is one of the fastest-growing title companies in the country, expanding rapidly across 12+ states. We are looking for a motivated, professional, and relationship-driven Sales Representative to join our Houston team. This role focuses on converting warm title leads by educating clients on the Allied difference and ensuring smooth title processing from contract to close. This is an ideal position for someone who thrives on phone interaction, enjoys helping clients navigate the home-buying process, and wants to grow their career with a company known for exceptional service—backed by more than 15,000 five-star reviews. You’ll work closely with our Growth Manager in this position and will be pivotal to the growth of the company. Day-to-Day Job Responsibilities The Sales Representative will be responsible for lead outreach, inbound call handling, and guiding clients through the benefits of using Allied Title & Escrow. You will serve as a key communicator for buyers, sellers, and agents, helping convert warm title opportunities into closed transactions. Daily expectations include: • Make 30–40 outbound calls per day to warm leads, clients, and agents regarding title insurance needs., • Receive incoming calls from clients inquiring about title, escrow, or contract questions., • Clearly explain Allied’s value proposition, including our customer-experience-driven approach and industry-leading service record., • Track and follow up with leads to ensure they capitalize on available title discounts, prepaid title products, or incentives., • Document all outreach and client interactions in CRM systems to ensure accurate and timely tracking., • Identify opportunities to educate consumers about Allied’s services, process timelines, and benefits., • Assist with general customer service needs, including answering questions about contracts, next steps, and title processes., • Maintain a high standard of professionalism and communication while representing Allied Title. What We’re Looking For • 1–2 years of experience in sales or customer service., • Strong communication skills and a natural ability to build rapport over the phone., • Highly organized, dependable, and comfortable managing multiple ongoing conversations and follow-ups., • Experience with CRM tools or sales-tracking software., • Ability to work hybrid from our Houston office., • A self-motivated, positive attitude with a desire to hit goals and contribute to team success., • Reliable transportation for occasional in-person meetings or trainings. About Us In 2016, we noticed that the title industry was outdated and didn’t prioritize the customer. We knew we could do better. We set out to create a closing experience that celebrates homeownership the way it should be. What started as one office and two employees in the D.C. area has grown into 50+ team members across 12 states, earning 15,000+ five-star reviews along the way. We are proud of the service, culture, and innovation we’ve built—and we’re just getting started. Vision: To be the BEST, not the biggest, title company there is.

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation’s leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. The Family Medicine Physician will specialize in caring for the physical, mental and emotional well-being of their patients and their families. They are trained to care for all ages, from children age 5 to senior adults. Because family practitioners are trained to treat the whole person, these specialists diagnose and treat the full range of problems people bring to their doctors. In most cases, a referral from a family doctor is not necessary to schedule an appointment with a Kelsey-Seybold specialist, but the family doctor is an important part of the multispecialty team. The family doctor coordinates care with specialty physicians and other members of a patient's care team. Primary Responsibilities: • See patients in an outpatient setting Monday-Friday from 8a – 5p to include new patients as well as corporate physicals, • Participate in the Family Medicine Call single call group. On-Call for the group is about once per month, either on the weekday or weekend day. The weekend day is shared with another physician. Call consists of answering phone calls from patients of physicians in the call group., • Annual physicals and wellness exams, • Preventive medicine You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • Medical Degree (MD, DO), • Accredited Family Medicine Residency training, • Licensed or willing to be licensed in the State of Texas, • Board Certified or Board Eligible, • Driver’s License and access to a reliable transportation Preferred Qualification: • Bilingual (English/Spanish) fluency Compensation for this specialty generally ranges from $226,000 to $366,000. Total cash compensation includes base pay and bonus and is based on several factors including but not limited to local labor markets, education, work experience and may increase over time based on productivity and performance in the role. We comply with all minimum wage laws as applicable. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Kelsey-Seybold, part of the Optum family of businesses, is seeking a Per Diem Physician - Family Medicine to join our team in Houston, TX. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you’ll be an integral part of our vision to make healthcare better for everyone. At Optum, you’ll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you’ll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. The Family Medicine Physician will specialize in caring for the physical, mental and emotional well-being of their patients and their families. They are trained to care for all ages, from children age 5 to senior adults. Because family practitioners are trained to treat the whole person, these specialists diagnose and treat the full range of problems people bring to their doctors. In most cases, a referral from a family doctor is not necessary to schedule an appointment with a Kelsey-Seybold specialist, but the family doctor is an important part of the multispecialty team. The family doctor coordinates care with specialty physicians and other members of a patient's care team. Primary Responsibilities: • See patients in an outpatient setting Monday-Friday from 8a-5p to include new patients as well as corporate physicals, • Participate in the Family Medicine Call single call group. On-Call for the group is about once per month, either on the weekday or weekend day. The weekend day is shared with another physician. Call consists of answering phone calls from patients of physicians in the call group, • Annual physicals and wellness exams, • Preventive medicine You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • Medical Degree (MD, DO), • Accredited Family Medicine Residency training, • Licensed or willing to be licensed in the State of Texas, • Board Certified or Board Eligible, • Driver’s License and access to a reliable transportation Preferred Qualification: • Bilingual (English/Spanish) fluency The hourly range for this role is $108.65 to $175.96 per hour based on full-time employment. Salary Range is defined as total cash compensation at target. The actual range and pay mix of base and bonus is variable based upon experience and metric achievement. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation’s leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. The Family Medicine Physician will specialize in caring for the physical, mental and emotional well-being of their patients and their families. They are trained to care for all ages, from children age 5 to senior adults. Because family practitioners are trained to treat the whole person, these specialists diagnose and treat the full range of problems people bring to their doctors. In most cases, a referral from a family doctor is not necessary to schedule an appointment with a Kelsey-Seybold specialist, but the family doctor is an important part of the multispecialty team. The family doctor coordinates care with specialty physicians and other members of a patient's care team. Primary Responsibilities: • See patients in an outpatient setting Monday-Friday from 8a - 5p to include new patients as well as corporate physicals, • Participate in the Family Medicine Call single call group. On-Call for the group is about once per month, either on the weekday or weekend day. The weekend day is shared with another physician. Call consists of answering phone calls from patients of physicians in the call group, • Annual physicals and wellness exams, • Preventive medicine You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • Medical Degree (MD, DO), • Accredited Family Medicine Residency training, • Licensed or willing to be licensed in the State of Texas, • Board Certified or Board Eligible, • Driver’s License and access to a reliable transportation Preferred Qualifications: • Bilingual (English/Spanish) fluency Compensation for this specialty generally ranges from $226,000 - $366,000. Total cash compensation includes base pay and bonus and is based on several factors including but not limited to local labor markets, education, work experience and may increase over time based on productivity and performance in the role. We comply with all minimum wage laws as applicable. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation’s leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. The Family Medicine Physician will specialize in caring for the physical, mental and emotional well-being of their patients and their families. They are trained to care for all ages, from children age 5 to senior adults. Because family practitioners are trained to treat the whole person, these specialists diagnose and treat the full range of problems people bring to their doctors. In most cases, a referral from a family doctor is not necessary to schedule an appointment with a Kelsey-Seybold specialist, but the family doctor is an important part of the multispecialty team. The family doctor coordinates care with specialty physicians and other members of a patient's care team. Primary Responsibilities: • See patients in an outpatient setting Monday-Friday from 8a - 5p to include new patients as well as corporate physicals, • Participate in the Family Medicine Call single call group. On-Call for the group is about once per month, either on the weekday or weekend day. The weekend day is shared with another physician. Call consists of answering phone calls from patients of physicians in the call group, • Annual physicals and wellness exams, • Preventive medicine You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • Medical Degree (MD, DO), • Accredited Family Medicine Residency training, • Licensed or willing to be licensed in the State of Texas, • Board Certified or Board Eligible, • Driver’s License and access to a reliable transportation Preferred Qualifications: • Bilingual (English/Spanish) fluency Compensation for this specialty generally ranges from $226,000 - $366,000. Total cash compensation includes base pay and bonus and is based on several factors including but not limited to local labor markets, education, work experience and may increase over time based on productivity and performance in the role. We comply with all minimum wage laws as applicable. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation’s leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. The Family Medicine Physician will specialize in caring for the physical, mental and emotional well-being of their patients and their families. They are trained to care for all ages, from children age 5 to senior adults. Because family practitioners are trained to treat the whole person, these specialists diagnose and treat the full range of problems people bring to their doctors. In most cases, a referral from a family doctor is not necessary to schedule an appointment with a Kelsey-Seybold specialist, but the family doctor is an important part of the multispecialty team. The family doctor coordinates care with specialty physicians and other members of a patient's care team. Primary Responsibilities: • See patients in an outpatient setting Monday-Friday from 8a – 5p to include new patients as well as corporate physicals, • Participate in the Family Medicine Call single call group. On-Call for the group is about once per month, either on the weekday or weekend day. The weekend day is shared with another physician. Call consists of answering phone calls from patients of physicians in the call group, • Annual physicals and wellness exams, • Preventive medicine You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • Medical Degree (MD, DO), • Accredited Family Medicine Residency training, • Licensed or willing to be licensed in the State of Texas, • Board Certified or Board Eligible, • Driver’s License and access to a reliable transportation Preferred Qualification: • Bilingual (English/Spanish) fluency Compensation for this specialty generally ranges from $226,000 to $366,000. Total cash compensation includes base pay and bonus and is based on several factors including but not limited to local labor markets, education, work experience and may increase over time based on productivity and performance in the role. We comply with all minimum wage laws as applicable. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation’s leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. The Family Medicine Physician will specialize in caring for the physical, mental and emotional well-being of their patients and their families. They are trained to care for all ages, from children age 5 to senior adults. Because family practitioners are trained to treat the whole person, these specialists diagnose and treat the full range of problems people bring to their doctors. In most cases, a referral from a family doctor is not necessary to schedule an appointment with a Kelsey-Seybold specialist, but the family doctor is an important part of the multispecialty team. The family doctor coordinates care with specialty physicians and other members of a patient's care team. Primary Responsibilities: • See patients in an outpatient setting Monday-Friday from 8a-5p to include new patients as well as corporate physicals, • Participate in the Family Medicine Call single call group. On-Call for the group is about once per month, either on the weekday or weekend day. The weekend day is shared with another physician. Call consists of answering phone calls from patients of physicians in the call group, • Annual physicals and wellness exams, • Preventive medicine You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • Medical Degree (MD, DO), • Accredited Family Medicine Residency training, • Licensed or willing to be licensed in the State of Texas, • Board Certified or Board Eligible, • Driver’s License and access to a reliable transportation Preferred Qualification: • Bilingual (English/Spanish) fluency The salary range for this role is $226,000 to $366,000 annually based on full-time employment. Salary Range is defined as total cash compensation at target. The actual range and pay mix of base and bonus is variable based upon experience and metric achievement. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation’s leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. The Family Medicine Physician will specialize in caring for the physical, mental and emotional well-being of their patients and their families. They are trained to care for all ages, from children age 5 to senior adults. Because family practitioners are trained to treat the whole person, these specialists diagnose and treat the full range of problems people bring to their doctors. In most cases, a referral from a family doctor is not necessary to schedule an appointment with a Kelsey-Seybold specialist, but the family doctor is an important part of the multispecialty team. The family doctor coordinates care with specialty physicians and other members of a patient's care team. Primary Responsibilities: • See patients in an outpatient setting Monday-Friday from 8a - 5p to include new patients as well as corporate physicals, • Participate in the Family Medicine Call single call group. On-Call for the group is about once per month, either on the weekday or weekend day. The weekend day is shared with another physician. Call consists of answering phone calls from patients of physicians in the call group, • Annual physicals and wellness exams, • Preventive medicine You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • Medical Degree (MD, DO), • Accredited Family Medicine Residency training, • Licensed or willing to be licensed in the State of Texas, • Board Certified or Board Eligible, • Driver’s License and access to a reliable transportation Preferred Qualifications: • Bilingual (English/Spanish) fluency Compensation for this specialty generally ranges from $226,000 - $366,000. Total cash compensation includes base pay and bonus and is based on several factors including but not limited to local labor markets, education, work experience and may increase over time based on productivity and performance in the role. We comply with all minimum wage laws as applicable. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation’s leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. The Family Medicine Physician will specialize in caring for the physical, mental and emotional well-being of their patients and their families. They are trained to care for all ages, from children age 5 to senior adults. Because family practitioners are trained to treat the whole person, these specialists diagnose and treat the full range of problems people bring to their doctors. In most cases, a referral from a family doctor is not necessary to schedule an appointment with a Kelsey-Seybold specialist, but the family doctor is an important part of the multispecialty team. The family doctor coordinates care with specialty physicians and other members of a patient's care team. Primary Responsibilities: • See patients in an outpatient setting Monday-Friday from 8a - 5p to include new patients as well as corporate physicals, • Participate in the Family Medicine Call single call group. On-Call for the group is about once per month, either on the weekday or weekend day. The weekend day is shared with another physician. Call consists of answering phone calls from patients of physicians in the call group, • Annual physicals and wellness exams, • Preventive medicine You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • Medical Degree (MD, DO), • Accredited Family Medicine Residency training, • Licensed or willing to be licensed in the State of Texas, • Board Certified or Board Eligible Preferred Qualifications: • Bilingual (English/Spanish) fluency Compensation for this specialty generally ranges from $226,000 - $366,000. Total cash compensation includes base pay and bonus and is based on several factors including but not limited to local labor markets, education, work experience and may increase over time based on productivity and performance in the role. We comply with all minimum wage laws as applicable. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation’s leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. The Family Medicine Physician will specialize in caring for the physical, mental and emotional well-being of their patients and their families. They are trained to care for all ages, from children age 5 to senior adults. Because family practitioners are trained to treat the whole person, these specialists diagnose and treat the full range of problems people bring to their doctors. In most cases, a referral from a family doctor is not necessary to schedule an appointment with a Kelsey-Seybold specialist, but the family doctor is an important part of the multispecialty team. The family doctor coordinates care with specialty physicians and other members of a patient's care team. Primary Responsibilities: • See patients in an outpatient setting Monday-Friday from 8a - 5p to include new patients as well as corporate physicals, • Participate in the Family Medicine Call single call group. On-Call for the group is about once per month, either on the weekday or weekend day. The weekend day is shared with another physician. Call consists of answering phone calls from patients of physicians in the call group, • Annual physicals and wellness exams, • Preventive medicine You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • Medical Degree (MD, DO), • Accredited Family Medicine Residency training, • Licensed or willing to be licensed in the State of Texas, • Board Certified or Board Eligible, • Driver’s License and access to a reliable transportation Preferred Qualifications: • Bilingual (English/Spanish) fluency Compensation for this specialty generally ranges from $226,000 - $366,000. Total cash compensation includes base pay and bonus and is based on several factors including but not limited to local labor markets, education, work experience and may increase over time based on productivity and performance in the role. We comply with all minimum wage laws as applicable. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Description HVAC Technician Licensed HVAC Tech: Commercial $1500 Sign-On Bonus Eligibility Company Provided - VEHICLE, FUEL, PHONE JOB DESCRIPTION The Facility Maintenance Technician position is responsible for installation, repair, and troubleshooting according to safety, predictive and productive maintenance systems and processes to support achievement of The Customer’s business goals and objectives. We seek candidates with an excellent attitude and willingness to take care of The Customer. We furnish a company vehicle, all fuel, vehicle maintenance, and a company Phone. We offer paid vacations, sick days, paid holidays, and have voluntary plans in health insurance and ancillary insurance. Essential Functions · Perform a variety of HVAC, and other service, repair and maintenance functions. · Provide emergency/unscheduled repairs to facilities and scheduled maintenance repairs of facilities. · Perform service skills including, but not limited to, carpentry, plumbing, electrical, troubleshooting and repair of facilities. · Read and interpret equipment manuals and work orders to perform required maintenance and service. · Diagnose problems, replace or repair parts, test and make adjustments. · Perform general and preventive maintenance on facilities. · Use a variety of hand and power tools, meters and material handling equipment in performing duties. · Detect faulty operations, defective material and report those and any unusual situations to proper supervision. · Comply with safety regulations and maintain clean and orderly work areas. · Be able to effectively communicate via handheld mobile device (company provided) · Must be able to perform duties using various applications via mobile device (company provided) · Must be able to turn in all applicable paperwork for each work order (ie. before and after photos, signed and stamped work orders, etc.) · Must maintain regular work attendance habits / good work attendance habits. • Must be able to drive from service to service, • Properly recording work time and complying with the Company's timekeeping procedures, • Answering Phones Competencies · Technical Capacity · Ethical Conduct · Communication Proficiency · Results Driven · Good Attendance Habits Supervisory Responsibility This position has no supervisory responsibilities. Work Environment Work is regularly performed in a combination of office, warehouse, outdoor, and shop environments and is regularly exposed to dust, odors, oil, fumes and noise. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work This is a Reactive to Service Calls type job. There is On-Call Duty on scheduled rotations. Availability for OT Travel Travel is expected for this position. (Must have a valid updated driver license) (Must be able to drive). (Must also be able to be insurable by the companies auto insurance company.) Required Education and Experience · High school diploma/GED and completion of a craft apprenticeship, or an equivalent number of years of education and production maintenance experience. HVAC License Preferred Education and Experience 3+ years of Licensed Commercial Experience in HVAC Additional Eligibility Qualifications You must furnish your own hand tools, power tools, and must be able to pass a drug screen and background check. AAP/EEO Statement As an equal opportunity employer, ACS Commercial Services, L.L.C. does not discriminate in its employment decisions on the basis of race, religion, color, national origin, gender, sexual orientation, age, military status, disability, or on any other basis that would be in violation of any applicable federal, state, or local law. Furthermore, ACS Commercial Services, L.L.C. will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship, safety, and/or health risk. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Job Type: Full-time Company DescriptionACS is a Full Service Facility Maintenance Commercial Services & Construction Company. We are not just another, maintenance company; we are the best in the industry and have the best retail clients in the industry.ACS is a Full Service Facility Maintenance Commercial Services & Construction Company. We are not just another, maintenance company; we are the best in the industry and have the best retail clients in the industry.

Job DescriptionCall Center Agent – Service Department - Don McGill Toyota Houston Don McGill Toyota Houston is seeking a full time Call Center Agent for our growing service department. We are currently looking for an energetic personality with strong organization and communication skills. The candidate must also be a self-starter, a quick learner, and a multi-tasker. Service call center experience a plus! but not required. Our call center agents help manage communications for the needs of our growing service department. Skill set and tasks required in the following areas: • Answering incoming calls, • Logging customer information into our software, • Schedule service department appointments, • Respond to customer web based requests, • Follow up communication via phone and/or email, • Computer proficiency using MS Office, email, and general internet, • The ability to learn and utilize multiple computer programs, • Previous call center experience preferred but not required, • The ability to meet deadlines, • Strong interpersonal, communication and team work skills Experience High School diploma or GED; 6 months to 1 year Customer Service experience preferred; basic knowledge of Microsoft Office. Candidates with an equivalent combination of education and experience will also be considered. Benefits Benefits include medical, vision, dental and life insurance, 401K retirement savings plan, Vacation time, holiday and company paid continuing education and training. Our company maintains a strong policy of equal employment opportunity for all qualified employees. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

Job Description Our Medical Receptionist plays a key role in creating a welcoming and organized environment for our patients and visitors. This position is responsible for greeting and scheduling patients, making appointment reminder calls, answering and directing phone calls, processing transactions, and maintaining accurate and organized paperwork. The ideal candidate is comfortable using computers and other office technology to communicate efficiently with patients and staff. This role requires frequent interaction with patients, medical professionals, and supervisors, so strong communication skills and a warm, personable demeanor are essential. Hours: 7:45am through 5:00pm, Monday - Friday. Essential Responsibilities: • Answering phone and directing calls or assisting patients as is appropriate, handling and managing the continuous flow of information between the lab, onsite physician and other staff while adhering to our standards of patient care and right to privacy, • Schedule and confirm patient appointments, check-ups and physician referrals., • Answer telephones and direct calls to appropriate staff., • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff., • Compile and record medical charts, reports, and correspondence., • Interview patients to complete insurance and privacy forms., • High School Diploma or equivalent is required, • 1 year of MEDICAL ADMINISTRATIVE OR MEDICAL CALL CENTER experience is required ???? Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE employee only healthcare coverage option is also available. ????️‍????️‍????️‍???? Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family. ???? Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most. ???? Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose! ???? Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years. ???? Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being. ???? Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck. ???? Rewards for Connections: Earn extra money with our Employee Referral Program—your network is invaluable! ???? Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development. ???? Premium Calm Health Subscription: Enjoy a free premium Calm Health app subscription to support your mental wellness. ???? Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them. ???? Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.

Job DescriptionCall Center Agent – Service Department - Don McGill Toyota Houston Don McGill Toyota Houston is seeking a full time Call Center Agent for our growing service department. We are currently looking for an energetic personality with strong organization and communication skills. The candidate must also be a self-starter, a quick learner, and a multi-tasker. Service call center experience a plus! but not required. Our call center agents help manage communications for the needs of our growing service department. Skill set and tasks required in the following areas: • Answering incoming calls, • Logging customer information into our software, • Schedule service department appointments, • Respond to customer web based requests, • Follow up communication via phone and/or email, • Computer proficiency using MS Office, email, and general internet, • The ability to learn and utilize multiple computer programs, • Previous call center experience preferred but not required, • The ability to meet deadlines, • Strong interpersonal, communication and team work skills High School diploma or GED; 6 months to 1 year Customer Service experience preferred; basic knowledge of Microsoft Office. Candidates with an equivalent combination of education and experience will also be considered. Benefits Benefits include medical, vision, dental and life insurance, 401K retirement savings plan, Vacation time, holiday and company paid continuing education and training. Our company maintains a strong policy of equal employment opportunity for all qualified employees. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws. About Our Dealership Don McGill has been a premier Toyota dealer in Houston for over 40 years. We owe this long tenure to having a hardworking, dedicated staff of professional team members who strive to be #1 in all they do. We offer career paths if your interest is in Sales, Service, Parts, Finance, Administration, Collision Center, or Management. If you are interested in one of the most financially rewarding careers out there, we’d love to hear from you!

Job Description JOB SUMMARY Service of beverage and/or food in a friendly, courteous and timely manner, resulting in guest satisfaction. ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. • Checks and maintains proper set-up and cleanliness of service station before, during and after shift., • Greets guests in a friendly and courteous manner and explains all specials, promotions and snacks., • Takes orders, reciting selection of all call and premium brands as requested, requires memorization of all available drinks. Responsible for answering bar phone within three rings., • Inputs orders into point of sale system to inform bartender an order was made in a timely order., • Replenishes beverages as requested, frequently checking back with guest to inquire about satisfaction., • Present the guest with the check promptly, thanking them and inviting them to return, so they will frequent the bar again., • Perform general cleaning tasks, using standard hotel cleaning products as assigned by your supervisor to adhere to health standards., • Adheres to all company policies and procedures., • Follows safety and security procedures and rules., • Knows department fire prevention and emergency procedures., • Utilizes protective equipment., • Reports unsafe conditions to supervisor., • Reports accidents, injuries, near-misses, property damage or loss to supervisor., • Provides for a safe work environment by following all safety and security procedures and rules., • All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook)., • Perform any related duties as requested by supervisor/manager., • Assists other Beverage Personnel when need. KNOWLEDGE, SKILLS & ABILITIES • Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests., • Hold a current Food Handler Card., • Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages., • Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes., • Basic English language writing skills necessary for completion of requisitions, and vouchers., • Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock., • Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions., • Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel., • Ability to remember, recite and promote the variety of menu items., • Ability to operate beverage equipment, e.g., coffee maker. PHYSICAL DEMANDS • Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift., • Lifting Thirty (30) pounds maximum., • Constant standing & walking required, • Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

Job Description CL Support Services is looking for an On-Site Appointment Setter to join our team! You will be setting up service appointments and responding to online requests for customers looking to repair their home's foundation. At CL Support Services, we strive to deliver the best HR, IT, Customer Service, Accounting, and Risk Management to Olshan Foundation Solutions and other construction companies so they can grow profitably and sustainably. We have a dedicated, family-oriented, integrity-filled team continuously improving to achieve new heights in our industry! Responsibilities: • Provide outbound customer service phone support for client locations in multiple states, • Respond in real-time to new online service appointment requests by contacting the customer by phone, text, chat, or email, • Set appointments for customer's free foundation repair inspection with accuracy through I360, • Provide excellent customer service over the phone by answering customer questions, • Follow up with customers and field managers for updates Requirements: • 2 years of previous call center, dispatch, appointment setting, or general customer service experience is required to be successful in this role, • Ability to work independently in a fast-paced environment, • Strong verbal communication, writing, and typing skills, • Ability to meet key performance indicator standards, • Must pass a pre-employment drug test and have a favorable background, • Must be able to work an 8-hour schedule Monday through Friday and able to work some Saturdays from 8:00 am - 1:00 pm., • Bilingual is a PLUS! Benefits: • Pay range is $14-$16/hour, • Opportunities to earn bonuses and other incentives!, • On-the-job training provided, • Paid Time Off: vacation, holiday, and sick time, • Insurance: medical, dental, vision, life, and short-term disability, • 401K and Roth, • Tuition reimbursement, • Be a part of a competitive and friendly team, • Great management!, • Casual dress code (you can wear jeans to work)

Job Description Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility’s diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit Location Address: Department: Clinical Work Schedule: Monday – Friday (8:00am – 4:30pm) What We Offer Our Team Members: • Generous Paid time-off (PTO) and paid holidays, • Medical, Dental, and Vision Insurance, • Health benefits eligible the first day of the month following your start date., • 401(k) Plan with Company Match (first of the month following 2 months of service), • Basic & Supplement Life Insurance, • Employee Assistance Program (EAP), • Short-Term Disability, • Flexible spending including Dependent Care and Commuter benefits., • Health Savings Account, • CCRM Paid Family Medical Leave (eligible after 1 year), • Supplemental Options (Critical Illness, Hospital Indemnity, Accident), • Professional Development, Job Training, and Cross Training Opportunities, • Bonus Potential, • Potential for Over-time Pay (Time and a half), • Holiday Differential Pay (Time and a half), • Transcribe, enter, scan, and verify data from source documents into the electronic medical record in an accurate and timely manner., • Place daily lab orders as directed by RN., • Obtain prior authorizations for medications as directed by RN., • Call patient pharmacy with patient prescriptions and prescription refills as directed by RN., • Perform chart audits for weekly ART meeting., • Track and audit all patient consent forms for completion. Alert RN if deficiencies noted., • Verify that patient work up status is completed and ensure communicable labs are kept up to date., • Track inventory and ensure timely documentation of all incoming and outgoing consignment medication for nurse team, as needed or as delegated., • Attend hormone meeting with the nursing team., • Assist with monitoring nurse team flags and facilitate flag completion as needed., • Assist with answering calls to nurse line and checking nurse line voicemails as needed or when delegated., • Within scope of practice, answer triaged phone calls for nursing team and document action taken in patient EMR., • High School Diploma required., • Medical Assistant certificate required., • Current BLS certification required. CCRM’s Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits. Pre-Employment Requirements: All offers of employment are conditional upon the successful completion of the CCRM Fertility onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees. Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Job DescriptionSalary: up to $20 per hour This role generally includes answering and responding to calls, booking trips, attending events, synchonizing calendars, taking memos and maintaining project schedules. Assistant will be in charge of sending and receiving correspondences, as well as greeting clients, and customers. Assistant will provide support to all staff in creating and preparing documents, filing paperwork, completing walk throughs and reports. Must be consistently available and willing to learn, work independently, and grow. Duties include but not limited to: • Manage scheduling for company executive (s), • Draft, review, and send communications on behalf of company executive (s), • Organize and prepare for meetings, including gathering documents, and attending to logistics of meetings, • Answering phone calls, communication messages, and emails, • On-call 24/7

Job Description Why work with us D. Miller & Associates, PLLC is a well-respected, personal injury law firm in the Houston, Texas area. Our firm is a minority-based entity that provides opportunities for growth as we promote from within. We have a passion for positively impacting our local communities through advocacy and service. We strive to provide a work environment that's fun and unique with great benefits. Our passionate teams work diligently with trained leadership to expand our vision and continuously build our culture. On top of that, our competitive compensation along with hands-on training make D. Miller & Associates, PLLC the best place to call home. What we expect from you Our firm is currently searching for a experienced receptionist to add to our established and busy law firm. The receptionist role will be comprised of office support responsibilities, under the office manager's guidance. The ideal receptionist will possess heightened skills in areas of oral and written communication, interpersonal relations, and client relations. All candidates should display superior organizational habits, professionalism, exceptional time management capabilities, computer literacy, while being punctual and dependable. Due to the company's nature, the candidate should be detail orientated and able to work well with others in a team. The ideal candidate will be able to handle multi-line phone systems, be able to work at nights and weekends if needed and have relevant work experience. Qualifications • Bilingual in English/Spanish is a PLUS!, • 1-3 years minimum customer service experience, • Be able to multitask, prioritize, and work well under pressure, • Must be able think independently, analyze data, and make good decisions, • Answering heavy phone lines, • Answering, screening, and forwarding phone calls in a professional manner, • Process mail- Collecting, routing, and scanning, • $13-15/hr With Potential for growth! *Note: no recruiters, no solicitors !! 9:00 AM - 5:30 PM, Monday through Friday

Job DescriptionCustomer Service Associate - Located in Houston, TX Are you someone who thrives on connecting with people, enjoys persuasive conversations, and knows how to stay cool under pressure? Are you the kind of person who lights up a room, can guide a conversation with ease, and loves the satisfaction of helping someone make the right decision? If so, this Customer Service Representative role might be the perfect fit for you! As part of our customer engagement team, you'll be the voice of the brand—whether it's answering questions, resolving concerns, or guiding customers toward the right product or service. You’ll be more than just support; you’ll be a trusted advisor, a problem-solver, and a closer. About You: • You genuinely enjoy talking to people and building authentic, lasting relationships, • You’re confident explaining products, services, and promotions—even when challenged with tough questions, • You’re self-motivated, goal-oriented, and take pride in achieving (and exceeding) your performance targets, • You bring high energy, professionalism, and positivity to every interaction—yes, even before your first cup of coffee, • You’re a team player who thrives in a collaborative, supportive environment but can also work independently without missing a beat, • You have strong listening skills and can read between the lines to identify what a customer truly needsWhat You’ll Do:, • Act as the first point of contact for inbound and outbound customer communication across phone, email, and chat, • Learn about customers’ needs, ask thoughtful questions, and recommend tailored solutions that meet their goals, • Educate potential buyers about our products, features, and limited-time offers in a clear and engaging way, • Guide customers through the decision-making process and assist in closing new business opportunities, • Follow up with interested leads, provide timely responses, and nurture relationships to drive conversions, • Accurately log conversations, feedback, and sales activities in our CRM system, • Collaborate with team leads to identify trends, share customer insights, and continuously improve our messaging and service approach, • Maintain a friendly, solution-oriented demeanor even in challenging or fast-paced situationsYou’ll Need:, • Excellent communication skills, both verbal and written—you know how to speak clearly and write professionally, • A natural curiosity and willingness to learn about our offerings and how to position them, • Tech-savvy enough to navigate web-based tools, CRM platforms, and basic troubleshooting processes, • A high school diploma or GED required; college coursework in business, marketing, or communications is a bonus, • Previous experience in customer service, inside sales, retail, or call center work is helpful—but not required; we provide comprehensive training for motivated candidatesWhat You’ll Get:, • A competitive hourly rate plus performance bonuses, • Paid training and opportunities for continuous learning and development, • Flexible scheduling, including evenings and weekends if needed, • A supportive and inclusive team environment that celebrates wins, • Career advancement potential in sales, customer success, or account management

Job Description The Inbound/Outbound Phone Sales Specialist will work with existing and potential customers on both inbound and outbound calls to explain the benefits and sell them on why they should upgrade to the enhanced version of our products. Specialists will work with existing and potential customers by answering product and service questions. The person is well organized and can handle multiple priorities and meet deadlines as required. This position reports directly to the Call Center Manager *Office Hours: Monday – Thursday, 8:00am-5:00pm; Friday 8:30am – 3:00pm ESSENTIAL JOB FUNCTIONS • Prepare product or service reports by collecting and analyzing customer information, • Manage and close incoming sales inquiry calls and close outbound sales calls, • Provides appropriate solutions and alternatives within the time limits and follow up to ensure resolution, • Keep records of customer interactions, process customer accounts and file documents, • Follow communication procedures, guidelines and policies, • Advise clients on company information, programs and how to navigate company website and portals, • Routinely use Microsoft Office; Word, Excel, and PowerPoint to complete administrative tasks, • Maintain a strong knowledge of products through Company Training Program, • Handle sensitive, confidential information and tasks with tact, discretion, and diplomacy, • Must communicate follow up effectively with Customer Service Manager regarding customer accounts and reaching sales goals on a timely basis., • High level of proven sales experience over the phone and persuasion skills, • Customer service phone experience, • Punctual (*important to role), • Familiar with CRM systems and practices, • Documentation Skills and Attention to detail, • Ability to work under pressure and in a fast-paced environments, • Highly energetic individual, who has a positive, can-do attitude, with ability to multi-task and demonstrate effective time management skills, • Excellent interpersonal skills and friendly disposition EDUCATION & EXPERIENCE • High School Degree plus 1 year of college, • Minimum 3 years’ experience in phone sales, • 1-year customer service experience PREFERRED • Insurance sales experience a plus COMPENSATION • Starting at $18 per hour plus commission

Job Description The City of Pearland, TX is seeking to hire a full-time Telecommunication Operator to work in our dispatch center. Are you prepared to answer the call? Are you service-oriented? Could you excel in a fast-paced environment? If so, you may be perfect for this position. The Telecommunications Operator earns a competitive salary of $22.92 to $23.39/per hour based on qualifications. Additionally, the city pays all premiums for our employees' dental, long-term disability protection, and life insurance, plus the majority portion of the medical premium for employees and their dependents. We also offer a retirement plan through the Texas Municipal Retirement System (TMRS) with a 2:1 employer match, life insurance, disability, access to the city's recreation fitness center, employee assistance program, educational assistance, 11 paid holidays and 2 designated paid holidays, paid vacation, sick leave, and an active wellness program focusing on physical, mental, and financial health. ABOUT THE CITY OF PEARLAND The City of Pearland has received a Top Workplaces of 2023 USA award from Energage, a leading research firm that specializes in employee engagement and workplace culture each year across the United States. The City of Pearland has also been recognized as a Top Workplace in the Houston Metro Area 2023 by The Houston Chronicle. Pearland is one of the fastest-growing cities in Texas due to affordable housing, outstanding schools, safe neighborhoods, and superb quality of life. Ranked among the top ten safest cities in Texas, Pearland residents know their families are safe and secure in the community and surrounding areas. Our close proximity to Houston, just a short 20-minute drive to downtown, allows residents to experience all the city has to offer, including professional sports, world-class cultural amenities, and recreation. Employees of the City of Pearland use multi-directional communication and cross-functional teams to promote a greater understanding of the organization by employees at all levels. We have created a culture of continuous learning that encourages and supports employee development and growth. Our work environment is one where innovation is not only supported but encouraged. A DAY IN THE LIFE OF THE TELECOMMUNICATIONS OPERATOR Job Summary In this position, you will receive calls for service from citizens regarding police emergencies, fire, EMS, and other City services. Additionally, you will be responsible for monitoring radio channels, answering incoming calls to 911, and dispatching communications to the appropriate units. HOURS: 12-hour shifts - must be available to work any shift required. Shifts will be 6:00 a.m. to 6:00 p.m. and 6:00. m. to 6:00 a.m. and this will include working on weekends and holidays. Essential Functions: • Manages all radio traffic on multiple channels; dispatches calls; gives in-progress updates for emergencies; checks status of wanted people, stolen articles, and vehicles; enters and manages computer-free motorcycle units., • Answers in-progress emergency 911 calls by managing irrational or hysterical callers while extracting safety and suspect information; makes critical decisions for time-sensitive situations; prioritizes answering above all other operations., • Takes non-emergency calls including giving information about warrants and vehicles; answers questions about the city and law enforcement; acts as a hub for communications and routing calls for all police specialties and City operations., • Enters and manages all TCIC/NCIC records including criminal warrants, stolen vehicles, stolen articles, and stolen license plates; verifies hits from outside agencies for all these records., • Manages and disseminates constant flow of official police teletype communications that include area-wide safety alerts, attempts to locate or apprehend, sending warrant holds, or other official means of communication between police agencies., • Verifies and manages municipal and criminal warrants with outside agencies including constantly updating the warrant status, verifying location of prisoners, sending holds, and sending releases., • Validates all TCIC/NCIC records in a monthly check of all updated information for each individual TCIC/NCIC record entered., • Operates multiple programs and utilizes all public and City resources to research information like current addresses and phone numbers., • Requires High School graduation or GED equivalent., • CPR Certification, • Notary Certification, • Basic - Telecommunications Operator Certification (required within one year of hire), • Intermediate Telecommunications Operator Certification preferred. Job Posted by ApplicantPro

Job DescriptionDescription: Verda Health Plan of Texas has a contract with the Center of Medicaid and Medicare Services (CMS) and a state license with the Texas Department of Insurance for a Medicare Advantage Prescription Drug (MAPD) plan. We are committed to the idea that healthcare should be easily and equitably accessed by all. Our mission is to ensure that underserved communities have access to health and wellness services, and receive the support needed to live a healthy life that is free of worry and full of joy. We are looking for a Member Experience Representative – Bilingual (Vietnamese) to join our growing company with many internal opportunities. Are you ready to join a company that is changing the face of health care across the nation? Verda Healthcare, Inc is looking for people like you who value excellence, integrity, caring and innovation. As an employee, you’ll join a team dedicated to improving the lives of our Medicare members. Our vision incorporates value-based health care that works. We value diversity. Align your career goals with Verda Healthcare, Inc and we will support you all the way. Position Overview The Member Experience Representative (bilingual) is responsible for providing quality customer service by addressing member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls, or written questions as well as educating members, family, providers and caregivers regarding benefits and plan options of Verda Healthcare. This position reports to the Manager of Member Experience. Job Description · Provide quality customer service. Educates members, family, providers and caregivers regarding benefits and plan options. · Accurately explains benefits and plan options in person, via email or telephonically. · Provides follow-up with members by clarifying the customer’s issue, determining the cause, and identifying and explaining the solution. Escalates appropriate member issues to management or other departments as required. · Consistently meets and/or exceeds the departmental standards, including quality, productivity, and adherence to schedule and attendance. · Responds appropriately and in a timely fashion to member/internal staff/providers by answering telephonic and written inquiries concerning benefits, eligibility, referrals, claims and all other issues following departmental policies and procedures and job aids. Takes ownership of the issue, focusing on providing solutions and options for members, as necessary through resolution of member issue. · Increases member satisfaction by following up and resolving member issues, complaints, and questions in an efficient, timely and accurate fashion; coordinates resolution with providers and other departments as needed. · Participates in member calling projects as assigned by management to support the overall Verda Health Plan goal of membership retention. · Follows policies and procedures and job aids to maintain efficient and complaint operations; communicates suggestions for improvement and efficiencies to management; identifies and reports problems with workflows following proper departmental procedures; actively participates in departmental staff meetings and training sessions. · Follows all appropriate Federal and State regulatory requirements and guidelines applicable to Verda Health Plan operations, as documented in company policies and procedures. Follows all HIPAA requirements. · Documents transactions by completing applicable member forms and summarizing actions taken in appropriate computer system and following standards set by the department or by other authorized individuals. · Proactively engages and collaborates with other departments as required. · Demonstrates personal responsibility and accountability by meeting attendance and schedule adherence expectations. · Achieves individual performance goals established for this position in call quality, attendance, schedule adherence, and individual performance goals relating to call center objectives. Requirements: Minimum Qualifications · Required: High School diploma or equivalent required. · Bilingual and fluent in English AND Vietnamese · 1-2 years call center or related customer service experience required. · 1-2 years of prior experience with Medica · re benefits, including Medicare Advantage Plans · Experience in the healthcare, insurance, or pharmacy industry is highly desirable. · Ability to maintain calm demeanor, including during charged situations. · Data entry and general computer skills required. · Effective communication (oral and written) skills. Professional /pleasant telephone manner required. · Professional /pleasant telephone manner required. · Ability to handle large call volume, while always providing excellent customer service · Demonstrated efficiency/effectiveness is an environment with a high call volume. Professional Competencies · Integrity and Trust · Customer Focus · Functional/Technical Skills · Written/Oral Communications · Critical/Analytical Thinker Verda cares deeply about the future, growth, and well-being of its employees. Join our team today! Job Type: Full-time Benefits: • 401(k), • Paid time off (vacation, holiday, sick leave), • Health insurance, • Dental Insurance, • Vision insurance, • Full-time onsite (100% in-office), • Hours of operations: 9am – 6pm, • Standard business hours Monday to Friday/weekends as needed Regularly sit/walk at a workstation in an office or cubicle setting. Must occasionally lift and/or move up to 25-50 pounds. *Other duties may be assigned in support of departmental goals.

Job DescriptionCompany Description Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers. Job Description As a part of our Member Services team, you’ll impact the lives of everyday people and help them move from surviving to thriving with innovative digital personal finance solutions. From onboarding and new account set up to answering questions and coaching them throughout their journey, you’ll be there every step of the way to provide empathy, care, and guidance when it’s needed most. This role is structured to include career progression that allows you to train up and work toward higher-level positions. This position is 100% work-from-home. Candidates must reside in the greater Houston, Dallas or surrounding areas in Texas. Starting Pay: $16.00/hr Start Date: January 5th, 2026 • Monday-Friday schedules available, • Communicate with our members via phone and email, exhibiting care in every interaction, • Listen to our members, providing empathy and solutions to their unique needs, • Collaborate with your team to share knowledge and best practices, • Accurately document Member interactions and activityQualifications, • Minimum of 1 year of Customer Service experience (call center or retail), • High school diploma or equivalent, • Available for an 8-hour shift between the hours of 6am - 8pm, • People-focused approach and solution mindset, • Ability to handle a high volume of inbound calls, • Strong communication skills Additional Information Achieve well-being with: • 401 (k) with employer match, • Medical, dental, and vision with HSA and FSA options, • Competitive vacation and sick time off, as well as dedicated volunteer days, • Access to wellness support through Employee Assistance Program, Talkspace, and fitness discounts, • Up to $5,250 paid back to you on eligible education expenses, • Pet care discounts for your furry family members, • Financial support in times of hardship with our Achieve Care Fund, • A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups Join Achieve, change the future At Achieve, we’re changing millions of lives. From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, you’ll get to be a part of their journey to a better financial future. We’re proud to have over 3,000 employees in mostly hybrid and work-from-home roles across the United States with hubs in Arizona, California, and Texas. We are strategically growing our teams with more work-from-home opportunities every day to better serve our members. A career at Achieve is more than a job—it’s a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, and put your well-being first. Attention Agencies & Search Firms: We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Achieve to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by Achieve’s Talent Acquisition leader.

Job DescriptionCompany Description We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites. Job Description Education - HS Graduate or GED required, some college or undergraduate degree is a plus - 6 months or more experience in customer service, preferably in a Call Center environment, required - Workforce or other Human Services experience is a plus Qualifications - Strong written and Verbal Communication skills; Phone Skills ; Listening ; Data Entry Skills; People Skills; Informing; Customer Focus; Customer Service; Attention to Detail; Professionalism; Multi-tasking Travel Requirements - Minimal Travel Work Environment And Physical Demands - Must be able to sit or stand for long periods of time. - 80% of the day will be spent sitting or standing while talking on the phone Additional Information All your information will be kept confidential according to EEO guidelines. Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions. When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others. At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

Job Description SAGE Rental Services is looking for an Inside Sales Representative to join our team. The Inside Sales Representative will be based out of our Deer Park, TX office and will be responsible for processing rental requests from our Outside Sales team as well as directly from customers. Responsibilities (including, but not limited to): Customer Service • Assist walk-in customers and callers with counter sales and technical support, • Responsible for answering branch phone and routing calls to appropriate personnel, • Demonstrate products to customers upon request, • Estimate date of delivery to customer based on knowledge of branch’s production and delivery schedules, • Emphasize salable features, quote prices and credit terms; prepare sales orders for transactions obtained by the Outside Sales team, • Work with Outside Sales Representatives to keep account activities and literature up to date, • Knowledgeable of company products, inventory, pricing, and delivery capabilities, • Dispatch service calls as required and maintain appropriate call logs, • Formulate bids on new and existing jobs and projects, • Responsible for the day-to-day operation of the branch in the absence of a Branch Manager, • Must be 21 years of age and have a valid driver's license with a clean driving record, • Must pass a pre-employment criminal background check and drug screen, • High school diploma or GED with some college coursework, • Must be able to work independently, prioritize and have the ability to work effectively with a variety of people, • One to three years of work-related skill, knowledge, or customer service experience, • Technical/computer literacy skills, including but not limited to Microsoft Office, engine, rental industry software, etc., • Ability to build strong relationships with customers and display excellent communication skills, • Ability to manage workflow in a timely and consistent manner and work well in a team environment, • Strong level of recordkeeping and document control to ensure compliance with company policies, procedures, and weekly goal expectations, • Combination of education and customer service experience, • 3-5 years of experience; Rental industry experience favorable SAGE Rental Services specializes in the rental and sale of pumping, trench safety and general heavy equipment to the construction, municipal and industrial markets. We are dedicated to upholding our “Core Values”, to Work Honest, Work Safe, Work Smart & Work Together. We provide Medical, Dental, Vision, Life, Disability and Supplemental benefits, along with a 401k option and employer match program. SAGE is an Equal Opportunity Employer. Powered by JazzHR hGVdNqzNS4

Job Description About Champion Institute Champion Institute is a transformative youth development center where boys and young men are coached to begin life with wisdom, discipline, and vision. We specialize in building academic achievement, personal growth, and future readiness. We call greatness forward and prepare our recruits to lead, live, and win. Position Overview Champion Institute is seeking a Fellow Development Instructor to coach, teach, and mentor boys and young men ages 10–18. This role is ideal for dynamic, committed individuals, such as college students, graduate students, educators, or youth professionals, who are passionate about leadership, communication, and youth empowerment. You will deliver powerful group sessions and one-on-one coaching that shape how boys think, lead, and live. You’ll help instill values, develop habits, and teach strategies that guide youth from uncertainty to personal excellence. Key Responsibilities · Facilitate structured small-group sessions using Champion Institute’s coaching curriculum · Guide students through topics like goal-setting, emotional regulation, responsibility, and life preparation · Serve as a consistent, present, and respected role model · Build relationships of trust and offer one-on-one coaching when needed · Demonstrate and teach personal discipline, clarity, and a growth mindset · Track youth progress and communicate with the program team · Assist with special events and seasonal development challenges Qualifications · Possesses a disposition of excellence—prepared, professional, and purpose-driven · Is excellent with youth of all ages and from diverse backgrounds · Is consistently present, attentive, and intentional in every interaction · Serves as a positive role model, embodying character and leadership · Has strong communication and group facilitation skills · Brings a growth mindset and belief in each student’s potential · Can simplify complex topics and teach them in age-appropriate ways · Has experience in youth development, education, coaching, social work, or a related field · Must pass a background check Preferred Candidates · Undergraduate or graduate students in education, psychology, youth ministry, or social sciences · Former youth program participants, coaches, or peer mentors · Tutors or instructors with a love for motivation, mentorship, and human development Video Introduction – Required As part of your application, please submit a 1–2 minute video addressing the following: 1. Why do you believe you are a strong candidate for this role?, 2. How will your experience play a pivotal role in helping boys and young men grow at Champion Institute? Be yourself—speak confidently and honestly. You don’t need fancy equipment; a phone or laptop video is fine. We’re not looking for perfection; we're looking for authenticity. How to Submit: • Upload your video to YouTube (unlisted), Google Drive, or a similar platform, • Include the viewable link in your application email, • Use this subject line: Fellow Development Instructor Application – [Your Name] Note: Applications without a video submission will not be considered. To Apply Email your resume, video link, and a short written statement (max 300 words) answering: “Why do boys and young men need coaching in today’s world?” Send to: Champion Institute A Place to Learn the Art of Beginning Life Join us in building the next generation of champions. Company DescriptionChampion Institute is a transformative youth development organization where teens are coached to discover their strengths, chart a path forward, and win in life. We serve two key age groups: youth ages 10–17 through our prevention program, and transition-aged young adults ages 18–24. Through cutting-edge, evidence-based programs, we equip young people to fully engage opportunities in advanced education, leadership, and personal growth.Champion Institute is a transformative youth development organization where teens are coached to discover their strengths, chart a path forward, and win in life. We serve two key age groups: youth ages 10–17 through our prevention program, and transition-aged young adults ages 18–24. Through cutting-edge, evidence-based programs, we equip young people to fully engage opportunities in advanced education, leadership, and personal growth.

Job DescriptionSalary: $15.50 - $17.50 Hourly TITLE: Front Office Specialist FUNCTION: Front office specialist is a professional who handles the administrative and clerical tasks of the organization, such asgreeting clients/visitors, answering phones, and scheduling. LOCATION: Office-3730 Kirby Dr. 904, Houston, TX 77098 SUPERVISOR: Ana Perez - Business Office/Scheduling Manager QUALIFICATIONS: * High School diploma or equivalent required. * One year of office experience preferred. Bilingual(English/Spanish). * Must be able to multitask in busy or high-volume situations. * Good written and verbal communication skills required. * Able to read, understand, and follow oral and written instructions. * Impeccable client relations; proficiency in basic computer software. SALARY: $15.50 $17.50 hourly KEY SKILLS: • Communication skills:Clear verbal and written communication to interact with clients and colleagues effectively., • Customer service:Providing a positive and helpful experience for all clients., • Problem-solving:Identifying and resolving issues quickly and efficiently., • Time management:Prioritizing tasks and managing schedules effectively., • Multitasking:Handling multiple responsibilities simultaneously., • Attention to detail:Ensuring accuracy in all tasks., • Scheduling:Making appointments and managing calendars., • Computer proficiency:Familiarity with basic office software and systems., • Interpersonal skills:Building rapport and interacting positively with diverse individuals., • Professional appearance:Maintaining a neat and polished image. RESPONSIBILITIES: Client Service: * Check in and greet clients in a pleasant, and professional manner upon arrival. * Answer client inquiries in a polite, yet professional manner. * Resolve any problems or issues that a client may have. * Disclose the following office policies: cancelation notices and no-show fees. Call Management: * Answer all phone calls in a punctual and professional manner while meeting the call targets as set by management. Calls cannot be missed. * Check voicemail messages, make sure to obtain complete information before routing the call. * Call in appointment reminders for all providers. Administrative tasks: * Receive packages and ensure they are attended to and distributed to the appropriate person. * Refill office supplies * Keep client files organized and confidential. * Scanning insurance cards and IDs for all new clients * Ensure all clients are completing intake forms * Collecting copays and/or balances due * Review cancellations, double bookings, or changes in schedule Collaboration and Teamwork: * Work well with fellow employees. * Ensure there is someone there to cover for you when leaving your desk. Tidiness * Maintaining a clean reception area throughout the day * Maintaining and Stocking coffee area daily

Job DescriptionDescription: Verda Health Plan of Texas has a contract with the Center of Medicaid and Medicare Services (CMS) and a state license with the Texas Department of Insurance for a Medicare Advantage Prescription Drug (MAPD) plan. We are committed to the idea that healthcare should be easily and equitably accessed by all. Our mission is to ensure that underserved communities have access to health and wellness services, and receive the support needed to live a healthy life that is free of worry and full of joy. We are looking for a Member Experience Representative – Bilingual Spanish to join our growing company with many internal opportunities. Are you ready to join a company that is changing the face of health care across the nation? Verda Healthcare, Inc is looking for people like you who value excellence, integrity, caring and innovation. As an employee, you’ll join a team dedicated to improving the lives of our Medicare members. Our vision incorporates value-based health care that works. We value diversity. Align your career goals with Verda Healthcare, Inc and we will support you all the way. Position Overview The Member Experience Representative (bilingual Spanish) is responsible for providing quality customer service by addressing member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls, or written questions as well as educating members, family, providers and caregivers regarding benefits and plan options of Verda Healthcare. This positions reports to the Manager of Member Experience. Job Description · Provide quality customer service. Educates members, family, providers and caregivers regarding benefits and plan options. · Accurately explains benefits and plan options in person, via email or telephonically. · Provides follow-up with members by clarifying the customer’s issue, determining the cause, and identifying and explaining the solution. Escalates appropriate member issues to management or other departments as required. · Consistently meets and/or exceeds the departmental standards, including quality, productivity, and adherence to schedule and attendance. · Responds appropriately and in a timely fashion to member/internal staff/providers by answering telephonic and written inquiries concerning benefits, eligibility, referrals, claims and all other issues following departmental policies and procedures and job aids. Takes ownership of the issue, focusing on providing solutions and options for members, as necessary through resolution of member issue. · Increases member satisfaction by following up and resolving member issues, complaints, and questions in an efficient, timely and accurate fashion; coordinates resolution with providers and other departments as needed. · Participates in member calling projects as assigned by management to support the overall Verda Health Plan goal of membership retention. · Follows policies and procedures and job aids to maintain efficient and complaint operations; communicates suggestions for improvement and efficiencies to management; identifies and reports problems with workflows following proper departmental procedures; actively participates in departmental staff meetings and training sessions. · Follows all appropriate Federal and State regulatory requirements and guidelines applicable to Verda Health Plan operations, as documented in company policies and procedures. Follows all HIPAA requirements. · Documents transactions by completing applicable member forms and summarizing actions taken in appropriate computer system and following standards set by the department or by other authorized individuals. · Proactively engages and collaborates with other departments as required. · Demonstrates personal responsibility and accountability by meeting attendance and schedule adherence expectations. Achieves individual performance goals established for this position in call quality, attendance, schedule adherence, and individual performance goals relating to call center objectives Requirements: Minimum Qualifications · Required: High School diploma or equivalent required. · Bilingual and fluent in English AND Spanish. · 1-2 years call center or related customer service experience required. · 1-2 years of prior experience with Medica · re benefits, including Medicare Advantage Plans · Experience in the healthcare, insurance, or pharmacy industry is highly desirable. · Ability to maintain calm demeanor, including during charged situations. · Data entry and general computer skills required. · Effective communication (oral and written) skills. Professional /pleasant telephone manner required. · Professional /pleasant telephone manner required. · Ability to handle large call volume, while always providing excellent customer service · Demonstrated efficiency/effectiveness is an environment with a high call volume. Professional Competencies · Integrity and Trust · Customer Focus · Functional/Technical Skills · Written/Oral Communications · Critical/Analytical Thinker Verda cares deeply about the future, growth, and well-being of its employees. Join our team today! Job Type: Full-time Benefits: • 401(k), • Paid time off (vacation, holiday, sick leave), • Health insurance, • Dental Insurance, • Vision insurance, • Full-time onsite (100% in-office), • Hours of operations: 9am – 6pm, • Standard business hours Monday to Friday/weekends as needed Regularly sit/walk at a workstation in an office or cubicle setting. Must occasionally lift and/or move up to 25-50 pounds. *Other duties may be assigned in support of departmental goals.

Job DescriptionCompany Description At Longbridge, we love seniors and we’re passionate about helping them unlock the power of one of their greatest assets—their home equity. As a leading provider of home equity solutions for seniors, we’re committed to helping older homeowners make the most of what they’ve worked hard to build, so they can live the retirement they imagined. And we don’t just do it well, we do it really well. With an “Excellent” rating on Trustpilot and over a thousand customer testimonials, we’ve earned a reputation for making it easy and stress-free to access home equity—with guidance every step of the way. But it’s not just our customers who love us—our team does, too! We’ve been named a Great Place to Work® three years in a row because we believe that when people enjoy what they do and where they do it, everyone wins. Why Longbridge? At Longbridge, we don’t just offer jobs, we offer careers that grow with you. Here’s why you’ll love being part of our team: • Grow With Us – We’re big believers in investing in our people. From top-notch training to clear career paths, we support your professional growth every step of the way. Plus, we love promoting from within—because when you succeed, we all do., • A Culture That Clicks – We work hard, but we have fun doing it! Whether it’s team-building events, friendly competitions, or just an atmosphere of open communication and collaboration, we make sure work feels less like “just work.” Job Description The primary role of the Mortgage Loan Officer ( Licensed ) will be to assist those customers with their online application. This will be accomplished by answering inbound calls to Longbridge Financial from customers needing assistance with their current application or with those customers wanting to apply. They will also initiate outbound calls to those customers who have stalled in progress or may have been declined. The Specialist should be prepared to make 100+ dials per day. They will also be expected to meet business-defined metrics of production. This position requires you to have a valid MLO (Mortgage Loan Originator). HELOC experience preferred. Job Duties: • Answer incoming calls & initiate outbound calls, • Follow up on HELOC applications with the goal of moving the customer to a funded loan, • Answer any product related questions, • Solve technical challenges for any customer, • Manage pipeline of loans, • Create interest in reverse mortgage program where the H4S cannot work, • Transfer non-qualified H4S customers to the reverse team when applicable, • Manage lead pipeline via our CRM, • Update the Sales CRM with notes on each transaction Qualifications • Valid MLO required, • HELOC experience preferred, • Computer skills (MS Office), • Sales background, • Mortgage industry knowledge and the understanding of mortgage products, • Call center experience, • Previous sales experience (any industry dedicated to phone sales, phone transactions), • Bilingual a plus, • Organized, performance driven, • Excellent communication skills, both written and verbal, • Training will be held in the Houston office, mandatory Additional Information • Working in a growing and dynamic industry, • Full benefits: Medical, Dental, Vision, FSA/HSA, and wide array of voluntary products and discounts, • 401(k) with company match, • Paid time off, • This is an hourly non-exempt role, • Target base salary range is $20 per hour which is based on various factors including skills and work experience., • In addition to base salary, this role is eligible for a competitive additional compensation program via commissions that is based on individual performance., • LBF is an EEO/AA/Vet/Disabled Employer, • Please note that salaries that are estimated on various job sites may not reflect the actual compensation. Job sites, set the estimated salary, not Longbridge Financial. Important Note: When you click on a video, certain personal information may be sent to the video provider (such as YouTube, Vimeo, etc.). To learn more about our privacy practices, please review our company Privacy Notice.