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  • Concierge
    Concierge
    hace 10 días
    $20 por hora
    Jornada parcial
    Westbury

    Immediate Hire Luxury apartment building consisting of luxury rental and hotel suites located in Westbury, NY, has an opening for a Part Time concierge position: SATURDAY (FRIDAY OVERNIGHT INTO SATURDAY MORNING): 12:00 A.M. - 8:00 A.M. SUNDAY (SATURDAY OVERNIGHT INTO SUNDAY MORNING): 12:00 A.M. - 8:00 A.M. Responsibilities include but are not limited to: • Meeting, greeting and directing residents and guests, • Accepting deliveries/packages. Add information into software., • Check in and check out hotel guests, and post all charges., • Make hotel keys, • Run daily and shift property management reports, • Answer phones, • Respond to guest and resident inquiries and issues for timely resolution, • Handle problems and errands as they arise, • Receive mail and packages from courier services and hold these in safe storage until picked up by the intended recipient., • Stay alert during shift in order to screen for security, • Ensuring all entrances are locked, with no items propping them open, • Monitoring who enters the building, and addressing any loiterers, • Filling in the security log, • Monitoring the security cameras, • Escorting guests where necessary, • Providing Guest Parking Passes to guests of residents or hotel guests, • Other administrative tasks as requested by supervisors, such as coordinating materials for events and confirming building or guest information Position Requirements: • Excellent customer service and communication skills, • Position is performed standing and/or walking.

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  • Office Assistant
    Office Assistant
    hace 1 mes
    $20–$25 por hora
    Jornada completa
    Roslyn Heights

    Responsibilities: Fluent in English and Spanish • Manage and maintain customer relationships, ensuring excellent customer service and satisfaction., • Create lease agreements and contracts with tenants and vendors, • Handle tenant inquiries, complaints, and requests in a timely and professional manner., • Perform administrative tasks such as data entry, filing, and record keeping., • Coordinate property maintenance and repairs, ensuring that all work is completed in a timely manner., • Skills:, • fluent in English/Spanish, • A positive attitude, and track record, encompassing the skill and desire take ownership of issues and go above and beyond the norm., • Word/Excel/general PC fluency - must be familiar with Excel, • Excellent verbal and written communication, • Excellent customer service skills, • Willingness to learn new skills and processes, • Handle day-to-day office management and administrative tasks with diligence and accuracy, • Prepare communications such as office memos, emails., • Interface with Superintendents to ensure tenant inquiries/issues are resolved, • Copy, file, and scan as needed, • Answer phones in a professional manner and greet visitors, • If you are a motivated individual with a passion for customer service and property management, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.

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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    hace 1 mes
    $20–$21 por hora
    Jornada completa
    Flushing, Queens

    A growing company is seeking Customer Service Representative to join its team in New York City. The primary responsibilities include but not limited to the following: • Respond to customer calls, walk-in customers and emails, and answer questions about damaged products., • Handled customer complaints or concerns about defective products., • Determine if the damaged products are under valid warranty coverage., • Provide the quotations for replacement materials, parts, accessories, and repair service labor charges to customers or homeowners., • Measure the broken products or other items and enter accurate information to the system., • Prepare and process repair orders and ensure they are fulfilled., • Schedule repair services appointments for customers to fix on-site defective products., • Review complaints from customers and record type and scope of service to be performed., • Work with the Service Technician to ensure that all the replacement parts, accessories and items are ready for customers., • Determine and schedule repair services for customers., • Inform and dispatch Service Technician to perform repair services in various job sites., • Keep records of repairs, installation, removal of equipment or appliances, and hours required for each job., • Log all repair services and orders in the database system accurately., • Perform general administrative tasks, such as copying and filing. Qualifications • Associate degree or Bachelor degree preferred, • Minimum of 1 year of customer service experience, • Outstanding phone and email etiquette, • Able to manage multiple tasks simultaneously, • Pay attention to details., • Proficiency in MS Office, • Exceptional communication skills, • Bilingual in English and Mandarin/Spanish preferred. Salary: • Gross hourly rate: $ 20.00 ~ $21.00 per hour Benefits • Health insurance, • Dental insurance, • Paid sick leave, • 401K matching plan, • Life insurance

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