Medical Assistant
3 days ago
Jacksonville
Job DescriptionJob Title: Medical Assistant Job Description This role offers the opportunity to work as a Medical Assistant in a busy urgent care and primary care clinic, providing high-quality patient care and support to clinical staff. You will perform both clinical and administrative duties, including triage, patient intake, and front desk functions, while helping to ensure an efficient and positive experience for every patient. Responsibilities • Perform medical assistant duties in an urgent care and primary care clinic, supporting providers and nursing staff in delivering patient care., • Collect and accurately record patient demographics and insurance information in the electronic medical record (EMR) or electronic health record (EHR) system., • Triage patients based on symptoms and urgency, obtaining vitals and relevant medical history to support clinical decision-making., • Measure and document vital signs such as blood pressure, pulse, temperature, and respiratory rate., • Assist with patient care activities, including rooming patients, preparing exam rooms, and supporting minor procedures as directed by providers., • Perform phlebotomy and other basic clinical tasks as allowed by training and clinic protocols., • Use medical terminology appropriately when documenting and communicating patient information., • Maintain accurate and timely medical records, ensuring all patient encounters are documented in the EMR/EHR., • Provide clear patient education and instructions as directed by providers, ensuring patients understand their care plans and follow-up needs., • Support front desk operations by greeting patients, providing excellent customer service, and answering basic questions., • Schedule and manage patient appointments, ensuring efficient patient flow and minimal wait times., • Verify insurance information and assist with basic insurance verification processes., • Collaborate with clinical and administrative team members to manage a daily patient volume of approximately 20–30 patients., • Uphold clinic policies and procedures, including patient privacy, safety, and quality standards., • Participate in a positive, team-oriented environment, contributing to a culture of respect, reliability, and patient-centered care.Essential Skills, • At least 1 year of experience working in a fast-paced clinic setting., • Experience performing core medical assistant duties in an urgent care or primary care environment., • Proficiency in using electronic medical record (EMR) or electronic health record (EHR) systems for documentation and scheduling., • Ability to triage patients based on symptoms and obtain accurate vitals and medical history., • Strong understanding and practical use of medical terminology in a clinical setting., • Competence in taking and recording vital signs, including blood pressure., • Demonstrated patient care skills, including rooming patients and supporting providers during visits., • Experience with appointment scheduling and front desk workflows in a healthcare setting., • Solid customer service skills and a professional, patient-focused demeanor., • Ability to work efficiently in a high-volume environment seeing 20–30 patients per day., • Reliable communication and teamwork skills to collaborate with clinical and administrative staff.Additional Skills & Qualifications, • Preferred but not required: Medical Assistant diploma or certification (such as RMA or equivalent)., • Preferred: 1+ years of experience specifically as a Medical Assistant., • Basic Life Support (BLS) knowledge or certification is beneficial., • Experience with insurance verification processes is a plus., • Phlebotomy experience or training is highly desirable., • Familiarity with electronic medical record systems and appointment scheduling tools., • Ability to provide clear and empathetic patient education., • Strong organizational skills and attention to detail in documentation and patient tracking.Work Environment This position is fully onsite in a primary care and urgent care clinic environment, typically seeing between 20 and 30 patients per day. The schedule follows regular weekday hours, Monday through Friday, from 8:00 a.m. to 5:00 p.m. You will work with modern electronic medical record systems and standard clinical equipment used for vitals, phlebotomy, and routine patient care. The clinic promotes a supportive and team-oriented culture, offering comprehensive benefits that may include medical, dental, and vision coverage, a 401(k) plan, paid holidays, and paid time off. As employees transition to permanent status, they may become eligible for additional paid holidays, increased PTO, and performance-based pay raises. Exceptional performance can be recognized with special PTO tokens redeemable for additional time off. The organization regularly hosts staff lunches, dinners, and social events to celebrate and appreciate employees and foster a collegial, welcoming work atmosphere. Job Type & Location This is a Contract to Hire position based out of Jacksonville, FL. Pay and Benefits The pay range for this position is $18.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program • Hiring diverse talent, • Maintaining an inclusive environment through persistent self-reflection, • Building a culture of care, engagement, and recognition with clear outcomes Our Bangalore, Hyderabad, Pune, and Chennai delivery centers are hubs of engineering expertise, with core capabilities in mechanical and electrical engineering, systems and software, and manufacturing engineering. Our teams deliver work across multiple industries including transportation, consumer and industrial products, and life sciences. We serve more than 4,500 clients, including many Fortune 500 brands. Learn more about how we can work together at actalentservices.com.