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Job Description The Maintenance Technician is responsible for the physical condition, maintenance, and repair of assigned residential communities. This position performs preventative, routine, emergency, and corrective maintenance activities to ensure that buildings, apartments, grounds, and equipment are maintained in a safe, functional, and attractive condition. The Maintenance Technician works closely with the Community Manager, residents, contractors, and vendors to support quality housing, regulatory compliance, resident satisfaction, and efficient property operations. Essential Job Functions: Property Maintenance and Operations • Perform routine, preventative, and emergency maintenance activities for assigned properties., • Diagnose and repair building systems, apartments, and equipment, including plumbing, carpentry, electrical systems, appliances, HVAC systems, painting, drywall, fire safety systems, security systems, and elevators, as applicable., • Receive, prioritize, complete, and document service requests in a timely manner., • Maintain accurate documentation of maintenance activities, repairs, inspections, and completed work orders., • Prepare vacant apartments for occupancy, including inspections, repairs, cleaning, and turnover activities., • Conduct final inspections of apartment turns prior to resident move-in., • Update vacancy status and communicate unit readiness to the Community Manager., • Inspect properties daily to identify maintenance concerns, safety hazards, liability risks, and curb appeal issues., • Maintain building exteriors, common areas, grounds, lighting, walkways, and other site features in a safe and presentable condition., • Perform groundskeeping and seasonal maintenance activities as required. Preventative Maintenance and Asset Management • Implement and maintain preventative maintenance schedules for building systems, equipment, vehicles, and tools., • Maintain sufficient inventory levels of maintenance supplies, equipment, and replacement parts required for routine repairs., • Assist in monitoring maintenance budgets and the responsible use of materials, utilities, and resources., • Inspect and maintain company tools, equipment, and vehicles in accordance with manufacturer recommendations., • Maintain records related to fixed assets, equipment inventories, permits, inspections, and preventative maintenance activities. Compliance and Safety • Perform duties in compliance with all applicable federal, state, and local laws, regulations, and safety requirements., • Maintain working knowledge of Fair Housing, Americans with Disabilities Act (ADA), OSHA, and affordable housing property requirements., • Support preparation for inspections conducted by HUD, USDA, DHCR, REAC, local municipalities, fire departments, ownership representatives, investors, and other regulatory agencies., • Report property incidents, accidents, injuries, emergencies, code violations, liability concerns, and safety issues to management immediately., • Maintain required permits, inspection records, and compliance-related documentation., • Ensure work areas, storage spaces, maintenance shops, and equipment areas remain organized and safe. Vendor and Contractor Coordination • Coordinate with contractors and vendors regarding property maintenance and repair activities., • Monitor contractor performance and verify completion of contracted work., • Assist with obtaining quotes, pricing, and competitive bids for maintenance supplies, services, and contracts., • Verify deliveries and maintain documentation related to maintenance purchases and supplier invoices. Resident Relations • Interact with residents in a professional, courteous, and service-oriented manner., • Respond to maintenance concerns and resident requests promptly and respectfully., • Support a positive living environment through effective communication and timely follow-up on maintenance issues., • Enforce community standards and property rules consistently and professionally. Administrative Responsibilities • Maintain accurate maintenance logs, inspection records, preventative maintenance schedules, and work order documentation., • Assist with annual operating budget planning and maintenance forecasting., • Attend required staff meetings, training sessions, and organizational meetings., • Follow all CDS Housing policies, procedures, and operational standards., • Perform other duties as assigned. Knowledge, Skills, and Abilities: • Working knowledge of residential building systems, preventative maintenance practices, and repair techniques., • Ability to diagnose maintenance issues and complete repairs efficiently and safely., • Strong organizational and time management skills with the ability to prioritize multiple tasks., • Strong customer service and interpersonal skills., • Ability to communicate effectively with residents, contractors, vendors, coworkers, and emergency personnel., • Basic computer proficiency and ability to utilize property management and work-order systems., • Mechanical aptitude and proficiency in the safe use of tools, equipment, and maintenance machinery., • Ability to work independently and exercise sound judgment in addressing maintenance and safety concerns. Education and Experience: • High School Diploma or GED required., • Minimum three (3) years of experience in residential maintenance, multifamily housing, facilities maintenance, construction, or a related field., • Experience working with plumbing, electrical systems, HVAC equipment, appliances, carpentry, drywall, painting, and general building maintenance required., • Experience in affordable housing, multifamily housing, or regulated residential communities preferred. All experience and education requirements, except when required by federal, state, or local laws or requirements, may be waived at the discretion of management with the approval of the Chief Executive Officer, in collaboration with Human Resources. Physical Requirements/Working Conditions: • Must possess a valid driver's license and vehicle insurance., • Ability to lift, move, and transport materials weighing up to 100 pounds., • Ability to walk, bend, stoop, kneel, climb stairs, and work in confined spaces., • Ability to work on ladders and at heights exceeding 20 feet., • Ability to work indoors and outdoors in varying weather conditions., • Ability to participate in on-call rotation and respond to after-hours emergencies as required., • Regular use of hand tools, power tools, equipment, and company-issued communication devices., • Ability to reach above shoulder level., • Ability to turn/twist upper body., • Able to use hand repetitive action for fine manipulating, keyboarding and typing. Corporate Qualifications/Expectations: • Adhere to all CDS Life Transitions, Inc. policies and procedures., • Adhere to the Agency Mission, Vision, Shared Values, and Customer Service Standards., • Attend mandatory education and training modules as scheduled; obtain and maintain all required certifications/training by State regulations and CDS policy, • Act as a professional representative of CDS Life Transitions, Inc. in regard to appearance, behavior, temperament, communication, language, and dress. The listed range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting. The offered salary will be determined by: Applicant qualifications and experience, education, position specific licensing/training and departmental budgets. CDS Life Transitions is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, disability, citizenship, military or veteran status, gender expression and/or identity, or any other status or characteristic protected by federal, state, or local law. CDS Life Transitions will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 585-347-1039.

Job Description Apartment Maintenance Technician Location: West Seneca, NY area Pay: $22–$25 per hour, based on experience and certifications Schedule: Full-time Company vehicle provided for work-related travel If you know your way around apartment repairs and take pride in fixing things correctly, we’d like to meet you. We’re hiring an experienced Maintenance Technician to support residential communities in and around West Seneca. You’ll handle service requests, prepare apartments for new residents, complete preventive maintenance, and help keep each property safe and running smoothly. This is a good fit for someone who enjoys variety, can work independently, and knows how to communicate professionally with residents and coworkers. You’ll join an established property management company with supportive leadership and room to grow. What You’ll Do Your work will include: • Responding to maintenance requests in occupied apartments, • Completing apartment turns between residents, • Diagnosing and repairing plumbing, electrical, appliances, drywall, doors, locks, and other building components, • Painting, patching, and completing general carpentry repairs, • Performing preventive maintenance and identifying problems before they become larger repairs, • Assisting with HVAC troubleshooting and repairs, • Traveling to nearby sister properties when needed using a company-provided vehicle, • Participating in a rotating on-call schedule for after-hours emergencies, • Communicating clearly and respectfully with residents, vendors, and property management staff, • Keeping tools, equipment, work areas, and the company vehicle clean and safe What We’re Looking For We’re looking for someone dependable, resourceful, and comfortable handling a range of residential repairs. Preferred qualifications include: • At least 1–3 years of residential maintenance experience, • Multifamily or apartment maintenance experience, • Hands-on experience with plumbing, electrical, appliances, drywall, painting, and general repairs, • Basic HVAC knowledge; EPA certification is a plus, • Strong troubleshooting and time-management skills, • Ability to work independently and manage changing priorities, • Professional communication and customer service skills, • Willingness to participate in an on-call rotation, • Ability to travel between nearby properties as assigned Position Requirements • Valid driver’s license and a driving record that meets company standards, • Reliable transportation to and from work, • Ability to safely perform the physical duties of the position, including lifting up to 50 pounds, • Ability to complete the company’s standard pre-employment process and verification of job-related requirements Pay and Benefits • $22–$25 per hour, based on relevant experience, certifications, HVAC knowledge, apartment maintenance background, and overall technical ability, • Company vehicle provided for work-related travel, • Stable, full-time employment, • Opportunities to learn new skills and advance within the company, • Supportive leadership and a team that values dependable work, • A varied workload—so you won’t spend every day doing the same repair Build Your Career With Us Good maintenance technicians make a real difference. Residents rely on you, property teams trust you, and your work helps each community feel like home. If you’re dependable, skilled, and ready for a position where your work is noticed and valued, apply today. We’d like to hear more about your maintenance experience and what you can bring to the team. We are an equal opportunity employer and consider qualified applicants without regard to legally protected characteristics.

Job Description Sinatra and Co. is pleased to announce a Maintenance Technician opportunity available for hire. At Sinatra we operate with the mindset of One Team, One Direction. When joining the team, you will be responsible for upholding this value as well as striving for professional growth and development. About Sinatra and Co. Founded in 2010, Sinatra and Co. is a family-owned business with a vested interest in serving our communities through value-add projects, historical restoration, and development opportunities. We excel in the management of various areas of real estate such as commercial and multi-family spaces. Something we also take pride in is heavily investing in our people—the driving force behind our operations. Our company culture focuses on striving for greatness and growing every team member involved in the vision. As part of the Sinatra team, you will be a part of a team committed to excellence both inside the office and out. About the Position Duties: • Troubleshoots and performs all necessary electrical, drywall, painting, plumbing, flooring, and appliance repairs to efficiently complete work order requests., • Completes resident requested service requests in a timely manner of 24-48 hours from time of entry., • Maintains awareness of budgetary constraints and manages materials accordingly, • Ensures grounds are in presentable order and makes conscious effort to pick-up trash, report hazards, and inform the office of resident lease violations, • Provides excellent attention to detail concerning both the interior and exterior to elevate property curb appeal., • Identifies and acts on routine replace or replacement action items, • Assists in make-ready unit turns and keeps awareness on move-in/move-out dates throughout the month, • Contributes to housekeeping efforts in areas such as the clubhouse, lobby, fitness center, pool area, vacant units, model units, and all other areas on property., • Provides excellent customer service interactions while completing work orders or other duties around property, • Documents all necessary property operations (I.E. freon refills, work order completions) thoroughly and timely in the appropriate log book or software, • Maintains working knowledge of Fair Housing laws, rules, and regulations concerning apartment management, • Ensures trash receptacles are free of loose debris, bulk furniture items, and any potential hazards., • Has ability to work a flexible schedule to include weekends and on-call hours to address emergency services. On-call emergencies must be responded to immediately, • Completes any additional training or virtual education assigned through the Aspire platform, • Completes any additional tasks assigned by Property Manager, Maintenance Supervisor or other member of upper management, • Has the ability to lift heavy equipment and items such as appliances being relocated to and from storage spaces, removal of abandoned furniture in units, etc. *This list is designed to be a brief description of typical job roles but does not encompass all requirements of the role that may arise from day to day. To excel in this role, a team player mentality will be required. Benefits: 401(k) and matching options Dental Insurance Employee Assistance program Employee Discount Program Health Insurance Life Insurance Paid Time Off Vision Insurance Eligible For Quarterly Bonuses About the Applicant • Remains professional and positive when interacting with prospects, residents, and other team members, • Enjoys being a team player and operates in the best interest of the organization, • Is proactive and thinks outside of the box for difficult repair challenges, budget constraints, and other areas of operations, • Has applicable certifications, • Has relevant experience and manual labor skills necessary for job functions, • Ability to work exposed to various weather conditions such as snow, heat, and other regional specific climates, • Ability to lift heavy equipment or discarded items as needed on property, • Must possess a valid driver’s license and reliable transportation. Sinatra and Company is an equal opportunity employer. Selection of candidate will be based solely on merit and will be without discrimination based on age, sex, sexual orientation, race, religion, national origin, marital status, or disability.

Job DescriptionDescription: Towne Housing Real Estate is actively seeking energetic, skilled, and customer-focused Apartment Maintenance Technicians to join our growing team! If you have experience in property maintenance, facilities management, building systems, and routine residential repairs, we want to hear from you. We are a multi-site property management company operating over 1,000+ rental units across Western New York, Greater Rochester, and Southtowns areas. Join a dynamic team where your expertise in maintenance and repair will make a real difference to our residents’ quality of life. The ideal candidate has a strong understanding of property systems such as basic plumbing, electrical, HVAC, and carpentry for all rental properties. Strong understanding of HVAC systems, parts, customer service are all highly required in this role. We manage a portfolio of over 1,000+ apartments in the Western New York and Springville, NY Area’s. Our team members are our most important asset to our operation and field technicians work daily to provide a great customer experience with the help and support of our in-house maintenance coordinating team. We offer competitive industry pay and employee benefits based on applicant experience with opportunities for training and future advancement over time following demonstration of expected tasks and job responsibilities. While working at Towne you are assisted by our maintenance coordinators in the office to manage your daily schedules, limit confusions while on jobs, allow for easy unit access and to assist in tenant communications. Schedules and jobs are Phone APP based and accessible on any smartphone. Schedules are posted well in advance to easily outline what tasks are being assigned. Benefits Include: • 1 Weeks Paid Vacation/PTO, • 1 Weeks Paid Sick Leave, • 3 Paid Holidays (Your Choice), • Health Insurance - Medical, Dental, Vision, Life, • 401(k) Retirement Plan & Profit Sharing, • Weekly Fuel Compensation adjusted regularly to meet current gas prices Requirements: Tasks & Responsibilities: • Emergency calls such as no heat, no air conditioning when applicable and any related Furnace or Boiler needs., • Fix HVAC systems including both furnaces and boiler systems aging between 1 year – 2+ years., • Make necessary material runs as needed on a job-by-job basis, • Be okay to travel to multiple job sites regularly, • Have good note-taking skills, communication skills, organized, and works efficiently, • Have strong customer service techniques., • Have a positive and upbeat attitude and a willingness to help co-workers and residents in need., • To maintain a cleanly shaven, professional appearance for our residents and to maintain all required uniform standards on all service calls., • To organize, keep clean, keep stock and track on truck inventory when and where applicable., • Use, Keep Operable and always implement all necessary safety equipment and practices., • Work closely with office coordinators and project managers License/Certification: • Driver's License (Required), • Work Location: On the road

Job Description BMW Management is seeking a skilled and dependable Maintenance Technician for Windsong Place Apartments, a well-established luxury community in Williamsville. Set within a beautifully maintained, park-like environment, Windsong Place has been locally owned and professionally managed for over 30 years, earning a reputation for quality, consistency, and pride in ownership. Our excellence is recognized not only within the industry, but also by our residents and their extended communities, and is reflected in a team culture where employees at every level take pride in their work. This hands-on role includes responding to service requests, performing repairs, maintaining building systems, and preparing apartments for new residents. Your work directly impacts the condition of the property and the daily experience of residents. With a lower-than-average turnover rate and a true neighborhood feel, Windsong Place offers the opportunity to build meaningful connections while contributing to a community that residents—and staff—are proud to call home. An ideal candidate will possess: • Experience in maintenance in a residential setting with a solid understanding of maintenance best practices., • Strong leadership skills, with the ability to develop and mentor others effectively when applicable., • Excellent problem-solving abilities, with a proactive approach to identifying and resolving maintenance issues., • In-depth knowledge of general maintenance practices, including HVAC systems, plumbing, electrical work, etc., • Must possess skills and expertise in painting as well as all other areas related to completing timely and thorough apartment turnovers., • Professional verbal and written communication skills enabling effective articulation with residents, team members and senior management., • A commitment to delivering outstanding customer service, with a focus on exceeding expectations. Your responsibilities will include: • Completion of day-to-day maintenance operations, ensuring the highest standards of quality and safety are maintained., • Preparing apartments for new residents including painting and maintenance repairs, • Promptly addressing resident maintenance requests and providing exceptional customer service to ensure resident satisfaction., • Participating in snow removal and alternating on-call with other team members. Comprehensive Benefits Package (Valued at over $18,000 annually): • 401(k) with up to 5% company match, • Medical Insurance - 100% employer paid premium option available, • Dental Insurance options available, • Vision Insurance options available, • Life & Disability Insurance, • HSA/FSA options (tax savings opportunities), • 40 hours of Paid Time Off, • 10 Holidays (including your Birthday!), and up to 3 weeks’ Vacation Time, • Performance bonuses, • $100 weekly on-call incentive, • Daily snow removal Bonus Schedule: Full-time | Monday–Friday 8:00-4:30 | On-call rotation and occasional weekends Join a locally rooted 50 year organization where your leadership, expertise, and attention to detail will directly shape the future of a well-established luxury community. Experience: • Residential/Property Maintenance: 2 years (Required) License/Certification: • Driver's License (Required)

Job Description Daemen University is a dynamic, independent, liberal arts institution committed to excellence in student centered learning. The University places special emphasis on preparing students for excellence in professional life, civic engagement, and on instilling and understanding that learning is an exciting lifelong journey. Students are encouraged to be creative, innovative, ethically minded leaders for an ever-changing, diverse, and interconnected world. The Mission of Daemen University is to prepare students for life and leadership in an increasingly diverse and complex world through the integration of education and professional preparation. Daemen University is going beyond instrumental needs to foster the development of individuals who are dedicated to the health and well-being of local and global communities. Purpose of Role Perform a variety of cleaning duties to maintain the cleanliness of assigned areas. About This Opportunity Joining our Maintenance team, the 1st Shift Housekeeping will be responsible for the following: • Dispose of trash from bins and containers., • Dust, polish, sanitize and clean surface areas., • Perform general sweeping, mopping, and vacuuming of floors and stairs., • Service restrooms; clean and disinfect sinks, communal surfaces, and toilets., • Clean glass surfaces and mirrors., • Ensure bathrooms are stocked with toilet paper and soap., • Ensure walkways are free and clear of debris., • Notify management of deficiencies or needs for repairs., • Follow all health and safety regulations., • Deep cleaning of dormitory/student apartment showers, bathrooms, stoves, refrigerators, bedrooms, etc. during the summer breaks., • All other duties as assigned. Physical Requirements: • Physically able to reach, stretch, bend, and walk during the daily routine, with the ability to stand for long lengths of time., • Ability to push a vacuum cleaner for extended periods of time., • Ability to lift up to 25 to 30 pounds. Minimum Qualifications • High School Diploma or equivalent preferred., • Ability to read, write, speak and understand English., • Ability to follow directions, verbal and written., • Ability to follow department Uniform Policy., • Valid driver's license for maintenance workers assigned to pick up trash collected from buildings. Total Compensation Daemen University offers a robust total compensation package that includes: • Health insurance with an option of two plans: an HSA plan with the deductible funded by employer HSA contributions, or a copay plan., • Dental insurance through the Guardian network., • Vision insurance through the Guardian network, and an option between the VSP or Davis plans., • An 8% employer contribution to the retirement savings account when employees contribute just 5%., • Fully paid long term disability insurance, guaranteed-issue life insurance for new hires up to a volume of $150,000., • Tuition waiver for full-time employees and their qualified dependents. Entrance in Tuition Exchange scholarship opportunities to pursue education at other institutions., • Generous time off for administrative and staff employees., • $16 per hour. Daemen University strongly encourages all campus community members to get vaccinated for COVID-19, including a booster vaccine. Job Posted by ApplicantPro

Job Description Sinatra and Co. is pleased to announce a Custodian opportunity available for hire. At Sinatra we operate with the mindset of One Team, One Direction. When joining the team, you will be responsible for upholding this value as well as striving for professional growth and development. About Sinatra and Co. Founded in 2010, Sinatra and Co. is a family-owned business with a vested interest in serving our communities through value-add projects, historical restoration, and development opportunities. We excel in the management of various areas of real estate such as commercial and multi-family spaces. Something we also take pride in is heavily investing in our people—the driving force behind our operations. Our company culture focuses on striving for greatness and growing every team member involved in the vision. As part of the Sinatra team, you will be a part of a team committed to excellence both inside the office and out. About the Position Duties: • Contributes to housekeeping efforts in areas such as the clubhouse, lobby, fitness center, pool area, vacant units, model units, and all other areas on property., • Assist in minor clean-up and landscaping needs, • Reports damages discovered immediately to applicable party, • Secures facilities after operating hours by locking all doors, windows, and any other entry points necessary, • Completes snow removal (if applicable) to include shoveling, salting, snow blowing, etc., • Assists in tasks such as lifting heavy items such as appliances, relocating furniture, or other needs from the maintenance or property management team, • Completes tasks assigned in a timely manner, • Maintains awareness of budgetary constraints and manages materials accordingly, • Ensures grounds are in presentable order and makes conscious effort to pick-up trash, report hazards, and inform the office of resident lease violations, • Provides excellent attention to detail concerning both the interior and exterior to elevate property curb appeal., • Assists in make-ready unit turns and keeps awareness on move-in/move-out dates throughout the month, • Provides excellent customer service interactions while completing duties around property, • Documents all necessary property operations thoroughly and timely in the appropriate logbook or software, • Maintains working knowledge of Fair Housing laws, rules, and regulations concerning apartment management, • Ensures trash receptacles are free of loose debris, bulk furniture items, and any potential hazards., • Completes any additional training or virtual education assigned through the Gracehill platform, • Completes any additional tasks assigned by Property Manager, Maintenance Supervisor or other member of upper management, • Has the ability to lift heavy equipment and items such as appliances being relocated to and from storage spaces, removal of abandoned furniture in units, etc. *This list is designed to be a brief description of typical job roles but does not encompass all requirements of the role that may arise from day to day. To excel in this role, a team player mentality will be required. Benefits: 401(k) and matching options Dental Insurance Employee Assistance program Employee Discount Program Health Insurance Life Insurance Paid Time Off Vision Insurance About the Applicant • Remains professional and positive attitude when interacting with prospects, residents, and other team members, • Enjoys being a team player and operates in the best interest of the organization, • Is proactive and thinks outside of the box for difficult custodian challenges, budget constraints, and other areas of operations, • Has applicable certifications, • Has relevant experience and manual labor skills necessary for job functions, • Ability to bend, crouch, climb stairs, and other physical motions to complete basic job functions, • Ability to work exposed to various weather conditions such as snow, heat, and other regional specific climates, • Ability to lift heavy equipment or discarded items as needed on property, • Must possess a valid driver’s license and reliable transportation. Sinatra and Company is an equal opportunity employer. Selection of candidate will be based solely on merit and will be without discrimination based on age, sex, sexual orientation, race, religion, national origin, marital status, or disability.

Job Description Sinatra and Co. is pleased to announce a Groundskeeper opportunity available for hire. At Sinatra we operate with the mindset of One Team, One Direction. When joining the team, you will be responsible for upholding this value as well as striving for professional growth and development. About Sinatra and Co. Founded in 2010, Sinatra and Co. is a family-owned business with a vested interest in serving our communities through value-add projects, historical restoration, and development opportunities. We excel in the management of various areas of real estate such as commercial and multi-family spaces. Something we also take pride in is heavily investing in our people—the driving force behind our operations. Our company culture focuses on striving for greatness and growing every team member involved in the vision. As part of the Sinatra team, you will be a part of a team committed to excellence both inside the office and out. About the Position Duties: • Keep property, management office, and landscaping clean by inspecting property each morning and picking up any trash, debris or feces littering the grounds. This includes the perimeter of the property which can include public property in front of the community., • Keep mailrooms clean--pick up trash, sweep floors, remove dated notices from bulletin boards, etc., • Replace light bulbs in common areas and breezeways as needed., • Replace all first-floor window screens upon request., • Assist with apartment make-readies as requested--trash vacant units, caulk, check appliances and smoke detector, replace parts, etc., • Clean air conditioning vents and replace filters in all vacant apartments., • Install, move and hook up appliances., • Replace air filters as scheduled for all occupied apartments., • Perform light painting duties as directed., • Perform routine property inspections and maintain clean, safe, and attractive interior and exterior spaces., • Perform seasonal groundskeeping duties, including snow removal, landscaping upkeep, and outdoor maintenance as needed., • Assist the Property Manager, Assistant Property Manager, Maintenance Supervisor or Maintenance Technician as requested. *This list is designed to be a brief description of typical job roles but does not encompass all requirements of the role that may arise from day to day. To excel in this role, a team player mentality will be required. Benefits: 401(k) and matching options Dental Insurance Employee Assistance program Employee Discount Program Health Insurance Life Insurance Paid Time Off Vision Insurance About the Applicant • Remains professional and positive when interacting with prospects, residents, and other team members, • Enjoys being a team player and operates in the best interest of the organization, • Is proactive and thinks outside of the box for difficult repair challenges, budget constraints, and other areas of operations, • Has applicable certifications, • Has relevant experience and manual labor skills necessary for job functions, • Ability to work exposed to various weather conditions such as snow, heat, and other regional specific climates, • Ability to lift heavy equipment or discarded items as needed on property, • Must possess a valid driver’s license and reliable transportation. Sinatra and Company is an equal opportunity employer. Selection of candidate will be based solely on merit and will be without discrimination based on age, sex, sexual orientation, race, religion, national origin, marital status, or disability.

Job Description Job Description: The Community Integration Specialist is responsible for assisting the Program of Initial Resettlement (PIR) team with pre-arrival planning including identifying appropriate housing, conducting home suitability checks, arranging the procurement of household goods such as beds, futons, draperies and other home items, and home set up utilizing a corps of volunteers secured by our Community Engagement Manager. The Community Integration Specialist also assists with limited resettlement and integration case management tasks, including airport pickups. This position works closely with the Program Manager and the Community Engagement Manager to ensure timely, fluid communication with those involved in the housing process. The Community Integration Specialist also coordinates volunteer and intern tasks working with JERS staff members in the CIS department. Primary Responsibilities: · Identify appropriate housing, works with landlords to finalize rental. · Work with case managers and landlords to arrange rent payments · Assist with securing temporary housing when permanent housing is not available to new arrivals · Source all required household items for apartment set up through purchase or minimal donation · Coordinate apartment setups with Community Outreach Manager to ensure volunteers are available to clean and furnish the home · Arranges professional apartment cleanings if necessary · Be on site during apartment set ups to ensure set up is done correctly and be available to handle concerns or questions that arise. · Comply with program requirements including case notes, PIR housing forms, check requests, inspections, and landlord statements · Communicate with utility providers to activate utilities and ensure working appliances · Works with case managers and outreach department to coordinate tasks for on-site interns and volunteers, providing guidance and support when needed. · Provides case management assistance for PIR and integration programming. · Assists with airport pick ups Qualifications: · Requires access to a safe, licensed vehicle and clean driving record · Ability to lift and carry up to fifty pounds · Friendly demeanor and calm disposition · Strong written and verbal communication skills · Ability to communicate with landlords, providers, and JERS staff in timely, professional, assertive manner · Ability to drive a van or rental van for moving items · Organization and time-management skills, including attention to detail and task follow-through · Excellent verbal & written documentation skills for communicating with volunteers, and for maintaining accurate and up-to date case notes and financial records. · Strong computer skills, including databases and Microsoft Office Suite · Self-direction and ability to work in a team environment · Some night and weekend hours required

Job Description Position Purpose: Provides person-centered intake, assessment, and case management services to individuals in need of rental supplements provided by Erie County Department of Social Services (ECDSS) and manages an assigned caseload of 40 program participants. The RSC is responsible for processing ECDSS supplement applications and document collection from clients and their perspective Landlords. Assistance with goal setting, budgeting and apartment searches are required. All home and field visits are reimbursable by mileage. Program/Service Delivery, Quality, and Growth: · Displays sound leadership that inspires performance of the team. · Ensures workflow for client referrals, intake, screening, rental supplement application and recertification process. · Oversees client and program data applicable to agency management information systems and/or electronic health records. · Monitors case manager documentation, statistics, tracking, and quality assurance activities according to contractual specifications. · Liaise with ECDSS, community providers, property owners and/or leasing offices. Knowledge and Skills Requirements Associates degree in Human Services with 3 years work experience in related field or bachelor's degree in Human Services or related field with 2 years work experience in Financial Counseling/Education and/or Housing Programs preferred. · Value cultural difference, collaborative efforts, and person-centered services. · Working knowledge of financial literacy, education, and empowerment perspectives. · Must have car and a valid NYS Driver's License

Job DescriptionABOUT JFSFor more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best. OUR VALUESBe a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successfulBe Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARYThe Intensive Case Worker (ICW) is an integral component of the Refugee Services Team. The ICW will facilitate all aspects of care for refugee and/or immigrant clients with identified needs associated with high levels of vulnerability. This includes, but is not limited to, cases with special medical needs, single parent households, Social/psychological difficulties, young Adult without parents, Minor, survivor of torture, LGBTQ and clients in need of extended services. The ICW coordinates community resources to manage and educate clients on health care and social needs associated with independence and self-sufficiency. Additionally, the ICW works closely with medical providers, social service providers, other client services and agencies to improve care and outcomes and to facilitate cultural and linguistic access as needed. The ICW assists refugee / immigrant clients and their families/caregivers to navigate the healthcare and social services systems in a person centered and culturally sensitive manner. RESPONSIBILITIES & DUTIES Client Services: • Provide services to refugees, Cubans, Haitians, Ukrainians and Afghans parolees, asylees, Special Immigrant Visa Holder, Survivors of Trafficking and Amerasians as defined by grant guidelines. This may include housing inspection for health safety purposes as needed, airport pickups as needed, home visits, financial assistance management, access to public benefits, medical appointments, school registration, and other services required by Preferred Community Program guidelines., • Monitor and coordinate the delivery of required assessments and services in compliance with the Preferred Communities program for intensive case management., • Participate in the development of an individualized, comprehensive, and culturally responsive service plan for each client and subsequent internal/external referrals to promote self-sufficiency, • Provide ongoing cultural and community orientation to promote independent access to community resources, • Secure and schedule appointments for clients with service providers and provide or arrange transportation to appointments when necessary and monitor the client’s medical and health-related goals identifying and removing barriers to care., • Participate in meetings with service providers to increase collaboration and improve outcomes for clients and the Preferred Communities program, • Develop and maintain a strong and effective working relationship with assigned clients. Advocate for Clients’ Rights: • Coordinate and/or advocate for interpretation services to clients to ensure equal access to eligible services regardless of language barrier., • Promote client rights and access to social services, social security, health providers, mental health services, and other supportive services regardless of race, nationality, religion, gender, sexual orientation, age, disability, marital or family status or diagnosis. Reporting and Maintaining Files: • Accurately document all client contact and services in clients ‘files in Apricot, maintain case note logs per funder guidelines., • Contribute to semi-annual report via quantitative and qualitative data to demonstrate services and impact, as required by HIAS., • Submit all required monthly data by the 3rd of the following month, • Keep the client’s files in a locked cabinet at the office Professional Development and Training: • Attend agency and department meetings as required., • Attend HIAS office hours, monthly HIAS calls, and other trainings organized by HIAS or by agency, • Utilize and develop proficiency in the Apricot database Programs Interaction and Support: • Work with the community services team and help the team members when necessary, • Attend integrated intake meetings with R&P, • Collaborate with Service Integration, MG, Gap Service, NYSESRP and RSSP caseworkers to meet client’s needs and avoid duplication of services., • Organize and attend case conferences for mutual clients, • Provide interpretation and translation for agency services as applicable.QUALIFICATIONSEducation and Experience:, • Minimum of an associate degree in a human services related discipline required., • Experience providing direct services to refugees and immigrants., • Experience linking clients to a broad range of essential, community-based services. Knowledge, Skills & Abilities: • Ability to provide culturally sensitive case management., • Proficient communication skills for interaction with clients and the public., • Strong time management and organizational skills., • Working knowledge of community resources for refugees and immigrants., • Informed about refugee and immigrant issues, and available services to clients, • Strong computer skills, especially with Microsoft Outlook and Word., • Familiarity with and appreciative of issues related to people with diverse cultures and languages., • Fluency in a refugee language (Somali, Nepali, Burmese, Chin, Karen, Swahili, French, or other) is preferred along with superior written and verbal communication skills.Competencies:, • Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one., • Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively., • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Initiative & Adaptability - Deals with situations and issues proactively and persistently, personal willingness and ability to respond to change and ability to meet deadlines. Adapts to changing business needs, conditions, and work responsibilities, • Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways., • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity)WORKING CONDITIONS, • Will work in the office and in the community; travel is a daily requirement as part of the provision of services to refugee clients, including expectation to transport clients to and from appointments., • Must have access to a reliable vehicle, possess a valid, clean driver’s license and be sufficiently self-insured with liability insurance in the amount of $100/$300k., • Flexible hours including days and some evenings, late nights, and weekends.PHYSICAL REQUIREMENTS, • Physical activities and efforts required working in an office environment and the ability to move small furniture in preparation of an apartment. This may include making beds, arranging household items, and helping move client luggage., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff and others by phone and in person., • Mobility sufficient to conduct regular duties within a normal office environment and community. COMPENSATION & BENEFITS • Competitive salary of $22 - $27/hour, commensurate with experience & qualifications., • Health, Dental, and Vision insurance., • Accrued Paid Time Off (PTO) of 4+ weeks in addition to a paid agency wide shut down between Christmas and New Year's Day., • 401k retirement plan with agency contribution of 4%., • 13+ observed holidays annually., • Reduced full-time work week of 35 hours and early close on Fridays.

Job Description Job Title: Community Residence Aide Position Status: Full Time Position Classification: Non- Exempt Department: Residential Services Immediate Supervisor: Site Supervisor Salary: $18.26hr Job Summary: Community Residence Aides (CRAs) in our Residential Department work within group homes and apartment settings to provide a wide variety of person-centered, trauma informed supports and services to adults with a mental health diagnosis. CRAs will provide support with daily living activities and socialization; while modeling, teaching, and advocating for them to live at their highest level of independence. CRAs are responsible for the supervision and safety of those residing at their site, overseeing medication self-administration, medical appointment participation, and household chores and cleaning. Paid training is provided. Sites are staffed 24 hours a day, 7 days a week. Residence locations are on the East Side of Buffalo. CRAs working 3pm-11pm Monday through Friday will receive a shift differential of $1.50 per hour. CRAs working 11pm-7am Monday through Friday will receive a shift differential of $2.00 per hour. Weekend shift differential is $2.00 additional per hour. Some CRAs will earn up to $19.50 per hour depending on the shift worked. Supervisory Duties: • This position has no supervisory duties. Essential functions: Percent of time: Resident Services 85% • Providing support by assisting with skill development or re-development., • Providing transportation to community events and activities, as well as personal and medical appointments in company owned vehicles., • Providing support to develop and maintain positive interpersonal relationships with their peers and within their community., • Providing support by demonstrating respect and teaching daily problem-solving skills., • Providing restorative services to residents to assist them in achieving established goals., • Always ensuring the proper supervision and safety of program participants., • Following health and safety guidelines., • Completing service documentation in an electronic medical record (EMR) system in accordance with all applicable state and federal rules and regulations., • Must remain awake and alert while working - on all shifts. Facilities 10% • Maintain a clean and orderly environment that is welcoming and highly functional., • Performs housekeeping duties including but not limited to sweeping, mopping, dusting and vacuuming., • Shops for and stocks supplies including groceries., • Receives shipments and orders from suppliers., • Ensures site supplies are maintained at proper levels and inventory is maintained. Any other job responsibilities directly assigned to you by your supervisor. 5% Education: • High School degree or equivalent with 1 plus years of related experience OR, • Associates degree in a related field and/or related experience AND, • At least one year of related experience is required. Required Skills/Abilities: • Valid NYS Driver's license with evidence of good driving record, • Positive attitude with motivation to provide interactive and compassionate experience to those in our programs., • Must be able to read and write case notes and be able to follow written directions., • Must be able to manage multiple assigned tasks at one time and meet assigned deadlines., • Must have basic computer knowledge., • Must exhibit a passion for BFNC's vision, mission and values and act as a role model, • Must be able to work sensitively and effectively with individuals of diverse educational, socioeconomic, and cultural backgrounds., • Strong organizational skills with attention to detail Ergonomics: Sitting, standing, stooping, bending, standard lifting up to 50 pounds, carrying, repetitive movements. Ability to operate and repair machines; prolonged periods of standing, walking, bending, and stretching. Must be able to access and navigate the site and go up and down stairs. All of the ergonomic requirements must be performed without significant risk of injury to oneself or others or otherwise demonstrated or explain how one can perform essential functions of the position listed above with or without accommodations. Workplace Conditions Disclaimer Employees in this role may be required to work in residential environments where exposure to pests (including bed bugs, insects, or rodents), unsanitary conditions, secondhand smoke, or communicable health concerns may occur. The organization provides training, protective equipment, and safety protocols to minimize risks and ensure a safe working environment. The job specifications cited in this Job Description are not to be interpreted as a complete list of all the qualifications and performance expectations needed to perform this job adequately. Management reserves the right to modify duties as necessary. At its discretion, management can add, drop, or change this job's duties, responsibilities, and expectations at any time. This job description does not constitute an offer of employment, continuous employment, or an employment contract.

Job Description Health Home Care ManagerJob Title: Health Home Care ManagerReports to: Care Management Coordinator Job Category: Non-Exempt Salary: $22.50 per Hour Department: Care Management Position Purpose: Provides person-centered services to an assigned caseload of adult clients and serves as a liaison between clients and clinics in a way that increases client commitment to their care plans, increases their abilities to manage and reduce their symptoms in the community so that clients' mental health is improved and the use of emergency and inpatient. services is reduced. Primary Position Responsibilities: Care Planning and Coordination • Provides comprehensive assessment and service planning with consumers who have chronic medical problems and/or significant mental illness., • Builds person-centered relationships with clients by getting to know them and what motivates them, resulting in trusting, positive relationships in which clients experience support and help and demonstrate commitment to their care plans., • Provides Care Management activities including face-to-face meetings, mailings, electronic communications and telephone calls with consumers, their families/significant others, and various community service providers., • Manages caseloads that vary from 55-65 persons depending on level of contact needed per client., • Responds on a timely basis to telephonic, e-mail, or other communications related to consumers, internal correspondence, or outside communications related to the Care Manager position., • Advocates for clients, monitors their health and medication adherence, arranges for/transport to medical appointments, and connects to entitlements., • Works independently and at times under pressure, prioritizes caseload, and takes a problem-solving approach to work. Outreach and Crisis Intervention • Intervenes when clients are in crisis, evaluating risks and supports, and develops and implements a crisis management plan. Evaluates when crises have resolved and/or are managed and adjusts service levels accordingly., • Works effectively within a designated BFNC Care Management Team to provide necessary services to all consumers attached to the team to ensure 24 hour, 7 day a week coverage., • Provides outreach and engagement activities to active and potential consumers to elevate levels of care plan commitment and recruit new clients., • Links clients to medical, financial, social, rehabilitation and psychiatric services, • Facilitates vocational/educational goal support and recreation/leisure skill development; assists with apartment finding and set-ups and property owner relations. Documentation, Statistical Tracking and Quality Assurance Activities • Develops, monitors, and periodically updates a comprehensive, individualized, client centered Plan of Care that will integrate the individual's medical and behavioral health services, rehabilitative, long term care, and social service needs as applicable., • Maintains audit-ready charts including required assessment, service planning and Contact Notes as required., • Inputs and retrieves electronic data from various systems including database and web based systems. KNOWLEDGE AND SKILL REQUIREMENTS • High School degree with 3 years of experience in a human services or healthcare setting working directly with people. Bachelor's degrees welcome., • Must have a valid New York State driver's license, • Demonstrated passion for working with people from all backgrounds and ages and providing person-centered care supported by excellent interpersonal and communication skills, • Excellent written and oral communication skills with strong organizational skills, • Fully proficient in Microsoft Office and experience with or ability to master electronic health records, • Must be able to work independently, • Must exhibit a passion for BFNC's vision, mission and values and act as a role model for agency values and responsible practices, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position, • The job specifications cited in this Job Description are not to be interpreted to be a complete list of all the qualifications and performance expectations needed to perform this job adequately. Management can at its discretion add, drop, or change at any time the duties, responsibilities, and expectations of this job., • This job description does not constitute an offer of employment, continuous employment, or an employment contract.

Job Description Residential Apartment Maintenance Supervisor Sign-On Bonus: $500 paid after 90 days of employment!! Essential Duties and Responsibilities: • Working knowledge of Boilers/Chillers., • Work with the on-site team in managing all maintenance-related repairs and upkeep of the property., • Manage the make ready process to ensure apartments are prepared for move-in in a timely fashion., • Initiate, perform & oversee maintenance projects that improve curb appeal, maintain and optimize building systems, and monitor contractor performance., • Develop scopes of work for small improvements/services and seek out qualified contractors to bid the work., • Manage expenses properly in accordance with owner goals and actively seek to minimize expenses regularly, through the proposal process and pricing negotiation, as well as the budgeting process., • Develop and maintain relationships with vendors, negotiate pricing, collaborate on approved vendor list., • Direct supervision and support for the maintenance team on a daily basis, including identifying training and development opportunities and holding the team accountable for the condition of their buildings and work areas., • Direct the Preventative Maintenance program, ensure timely completion and thorough documentation., • Adhere to all local, state and federal housing requirements as it relates to leasing and management of the property., • Create and motivate a team that focuses on customer service and curb appeal on a daily basis., • Manage and control payroll and overtime., • Other duties as assigned. Qualifications: • Must have Black Seal boiler license, • Extensive knowledge of residential building systems a must, boilers, chillers, cooling towers, air handlers, condensing units, roof fans., • Candidates must be detail oriented and hard working., • Professional building system licenses are preferred and may be required based on the building type of the assigned property., • HVAC and/or CFC certifications perferred (or other applicable designations), • Lead paint certifications (as necessary), • CAMTI and CAMTII are preferred, • Proficient using maintenance related programs, Microsoft Word, Excel, email and web searches., • Excellent communication skills, including writing, proof reading skills, and speaking., • Ability to manage multiple projects and work assignments from a variety of staff and volunteers., • Excellent interpersonal skills in person and by phone and email, with high professionalism., • Successful candidates will exhibit a demonstrable passion for high quality results and a can-do attitude., • Ability to accomplish innovative projects with little supervision., • Fantastic customer service ethic and high expectations for quality., • Must be able to work a flexible schedule, including evenings and weekends and on an emergency basis. Education: The position requires the ability to read and write English fluently, the ability to accurately perform intermediate mathematical functions and the ability to understand and perform all on-site resident management software functions. Professional Experience: A minimum of five (5) years’ experience in residential property management or a related field is required. Attendance/Travel Requirements: The position requires the ability to work any of the seven days of the week, 52 weeks of the year. Due to the property staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours when requested. The position requires the ability to serve on-call, as scheduled or as necessary. Travel may be required at times to attend various owner gatherings either in the general vicinity of the associates home property, or in another state. You must also be able to attend certain resident events that are held after hours. Computer skills: • Minimum of basic knowledge of computers, • Ability to use Outlook and OneSite, • Intermediate knowledge of MS Word and Excel, • Minimum of basic Internet knowledge Physical Demands: Must be capable of physically accessing all exterior and interior parts of the property and amenities. Must be able to push, pull, lift, carry or maneuver weights of up to 50lbs. independently and 100 lbs. with assistance. Learning & Development: Maintain a commitment to ongoing personal development and career growth though career path activities provided through the corporate office and external sources as needed. • Medical, Dental & Vision, • Prescription Drug Program, • Paid Vacation & Holiday, • Paid Personal/ Sick Leave, • Company Paid Life Insurance, • Company Paid AD& D Insurance, • Company Paid Short- Term, • Company Paid Long-term Disability, • Supplemental Life Insurance, • Dependent Supplemental Life Insurance, • Educational Assistance, • Financial Planning, • Retirement Savings Plan with company matching, • Company outings and events This role is non-exempt and has an anticipated hourly pay range of $24-$25 an hour for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. This position may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors. This non-exempt role will be eligible for overtime for all hours worked in excess of 40 per week. Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 3 weeks sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website. To learn more about our company and our benefits, go to: https://pratumco.com/careers/Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer. #ZR Powered by JazzHR pv8J6zdJF7

Job Description Job Title: SHP Housing Case Manager Reports to: Community Housing Coordinator Job Category/ EEO: Non-Exempt, Fulltime Department: Residential Services Remote: No Pay Range: $40,000- $47,000/year Position Purpose: The Supportive Housing Case Manger assists individuals with mental health diagnosis to obtain safe, appropriate housing and to maintain residential stability. Services provided may include identifying appropriate housing options, coordinating moves, coordinating services with other providers, determining client eligibility for housing programs, facilitate resolution of landlord/tenant conflict, and assisting client to develop daily living skills. Duties and Responsibilities • Provides advocacy and linkage to behavioral health, medical and community services., • Engage program participants for purposes of developing rapport and building trust;, • Locate appropriate rental units in neighborhoods; assist with contacting landlords and negotiating lease agreements consistent with program guidelines and approved budget caps., • Conduct apartment set-ups, especially focusing on assisting consumers with becoming acclimated to their new environment. Continuously monitor and assess consumers adjustment to their apartment and the surrounding community., • Assist participants to develop or enhance skills necessary to live successfully in the community, including awareness of rights, self-advocacy, and verbal negotiation, problem-solving, money management, housekeeping, personal hygiene, community mobility, shopping, nutrition management, leisure time activities., • Assist in resolving consumer conflicts with neighbors and/or landlords., • Maintain case records and all required documentation consistent with OMH, ECDMH and agency guidelines., • Assists with admission and orientation of new residents; assure timely processing of all paperwork., • Ensures continuity of residents' entitlements through timely submission of required forms and documentation, • Responsible for resident discharge process including all applicable paperwork., • Develop effective working relationships with agency employees and other service providers., • Regularly provides supervisors of pertinent information regarding the status of program participants., • Know and support agency and program vision, mission, goals, objectives, policies, and plans., • Participate in other agency activities as a team member., • Prepares and submits monthly, quarterly, and annual reports on a timely basis., • Attend staff meetings, individual supervisory meetings, and other meetings and complete agency training, as required., • Perform other duties as assigned. Requirements • High School Diploma and five (5) years full time work experience working in the Human Service Field., • One (l)year paid experience in direct service position to persons with handicapping Disabilities preferably in a residential setting preferred, • Must be computer literate (Word, Excel, Outlook);, • Must have use of an automobile and valid driver's license with evidence of good driving record., • Must be able to work some evenings and weekends. Other Knowledge/Skills/Abilities • Ability to work independently and initiate change., • Possess an even temperament., • Have strong negotiation, judgement, problem solving organizational and time management skills., • Work effectively within a team setting., • Have superior interpersonal skills in collaborating with other providers and person-centered community support systems., • Value cultural difference, collaborative efforts, and person-centered services., • Demonstrate excellent verbal and written skills. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The job specifications cited in this Job Description are not to be interpreted to be a complete list of all the qualifications and performance expectations needed to perform this job adequately. Management can at its discretion add, drop, or change at any time the duties, responsibilities and expectations of this job.

Job DescriptionPortfolio Manager Residential & Select Commercial Iskalo Development Corp. is a Western New York commercial real estate company with a diverse portfolio across the region. Our assets include Class A office buildings (including the historic Electric Tower in downtown Buffalo), light industrial, retail centers, medical office, and multifamily properties throughout Amherst, Williamsville, Cheektowaga, Hamburg, Buffalo, Lockport, and other WNY communities. We are hiring a Portfolio Manager to lead our residential portfolio along with select commercial properties within the Williamsville area. This is a newly defined role within an expanded Property Management department. About the role This Portfolio Manager owns the financial performance, tenant relationships, and lease administration for a portfolio that includes our flagship residential building (23 upper-end units on Hertel Avenue), a collection of well-renovated single family homes in desirable Williamsville-area neighborhoods, and commercial properties along the Williamsville Main Street corridor and surrounding streets. The role is uniquely positioned within our department: unlike a traditional property manager role, our Portfolio Managers are supported by a dedicated field team of Facility Managers who handle day-to-day physical operations, and by a Tenant Services & Vendor Contracts Manager who owns tenant intake, vendor contracting, and purchase orders. This structure frees the Portfolio Manager to focus on what they do best: financial performance, tenant relationships, residential leasing, and portfolio strategy. The role also owns residential leasing operations for the department, working directly with our EVP on residential leasing strategy and executed leases. If you have deep residential property management experience and are ready to step up into portfolio leadership without losing your connection to tenants and property, this is that opportunity. What you will do Portfolio financial management • Prepare and manage annual operating and capital budgets for assigned properties, • Review monthly financial performance against budget; investigate variances and drive corrective action, • Prepare CAM reconciliations for commercial properties within your portfolio, in partnership with Accounting, • Monitor rent collection and AR aging; engage tenants directly on aged balances, • Approve property level expenditures within delegated authority; recommend larger expenditures to the Director Tenant and property oversight • Serve as the primary tenant relationship owner for assigned properties, handling escalations and major tenant matters, • Partner with the assigned Facility Manager on property condition, maintenance priorities, and vendor performance at your properties, • Conduct routine property inspections alongside the Director and Facility Manager to ensure company quality standards are upheld, • Enforce lease terms including insurance requirements, use restrictions, and tenant obligations, • Respond to tenant complaints and lease compliance issues; escalate to the Director when appropriate Residential leasing operations • Market available residential units, respond to inquiries, and conduct showings, • Screen prospective residential tenants per company standards and fair housing requirements, • Prepare residential leases and amendments for EVP signature, • Coordinate unit turnovers including make-ready, cleaning, and re-leasing to minimize vacancy, • Conduct move-in and move-out inspections; manage security deposits per NY State law, • Manage residential renewal cadence (typically 60 to 90 days out) with EVP approval on material rent adjustments, • Report to the EVP on residential leasing matters including occupancy, turnover, aging AR, and market conditions Compliance and administration • Maintain current knowledge of NY State residential landlord-tenant law, fair housing requirements, and local Buffalo-area ordinances, • Ensure required documentation for security deposits, lead-based paint, and other regulated disclosures, • Maintain organized property files, lease records, and financial documentation, • Utilize property management, work order (Corrigo), and project management (Procore) platforms, • Prepare monthly and quarterly portfolio operating reports for the Director of Property Management Cross-departmental coordination • Work with the assigned Facility Manager on day-to-day property operations and property book maintenance, • Coordinate with the Tenant Services & Vendor Contracts Manager on tenant service requests, vendor contracts, purchase orders, and compliance tracking, • Coordinate with our Construction Department on tenant fit-outs, capital projects, and unit renovations, • Partner with Accounting on financial reporting accuracy, AR collections, and month-end closeWhat we are looking for in you, • 5+ years of residential property management experience, including direct management of multi-unit residential buildings, • Strong working knowledge of NY State residential landlord-tenant law, fair housing requirements, and local Williamsville-area ordinances, • Direct experience with residential leasing including marketing, screening, lease preparation, and unit turnover, • Experience managing operating and capital budgets, variance analysis, and financial performance, • Familiarity with commercial property management (lease administration, tenant relations, CAM reconciliations), • Excellent written and verbal communication skills, • Highly organized with the ability to manage multiple priorities and competing deadlines, • Ability to build effective working relationships with tenants, vendors, and internal stakeholders, • Proficiency in Microsoft Office and property management platforms, • Valid New York State driver's license; travel between properties required, • Ability to work in both office and field environmentsNice to have, • CAM (Certified Apartment Manager), ARM, or CPM designation, or active progress toward one, • New York real estate salesperson or broker license, • Experience with Corrigo, Procore, or similar property management platforms, • Familiarity with the Buffalo / Hertel Avenue residential rental market, • Experience with mixed-use properties combining residential and commercial space, • Bachelor's degree in real estate, business, or a related fieldWhere you would work This is a hybrid office and field role based in Western New York. Office work happens at our headquarters; field work spans a portfolio of residential and commercial properties concentrated in North Buffalo and the Williamsville area. Travel between properties is expected as part of normal duties. What we provide • Competitive base salary. Compensation range: $72,000 to $90,000 per year, commensurate with experience, • Performance bonus tied to occupancy, NOI, and tenant retention, • Standard company benefits: health insurance, dental, vision, paid time off, 401(k), • Mileage reimbursement for travel between properties, • Support and infrastructure to succeed: a dedicated field team of Facility Managers and a Tenant Services & Vendor Contracts Manager who handle the operational load traditional property managers carry alone, • Career growth potential within an expanding department and diversified portfolioHow to apply Submit your resume and a brief cover letter describing your relevant residential property management experience and what draws you to a portfolio-focused role. Applications will be reviewed on a rolling basis. Iskalo Development Corp. is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Job Description BMW Management is seeking an experienced Maintenance Superintendent to lead maintenance operations at Windsong Place Apartments—a Williamsville community that has been a beacon of luxury living for over 30 years. Locally owned and professionally managed since its inception, Windsong Place has built a long-standing reputation for quality, service, and pride in ownership. This role offers more than day-to-day maintenance responsibilities—it provides the opportunity to play a direct and meaningful role in the continued success and evolution of a premier residential community located in Williamsville. The Maintenance Superintendent is a key leader on-site, ensuring the property remains a place residents are proud to call home while upholding the award-winning standards that have defined Windsong Place for decades. Responsibilities • Oversee and perform daily maintenance operations with a focus on quality, safety, and efficiency, • Deliver exceptional service by responding to resident maintenance requests promptly and professionally, • Supervise, mentor, and support maintenance staff to ensure strong team performance, • Manage apartment turnover from start to finish, including repairs and painting, • Diagnose and resolve HVAC, plumbing, electrical, and general maintenance issues, • Manage inventory, supplies, and maintenance budgets effectively, • Utilize industry leading property management software systems for daily task tracking and workflow management, • Maintain the overall appearance, functionality, and long-term integrity of the community, • Perform seasonal responsibilities, including snow removal Requirements • 3+ years of residential/property maintenance experience, • Previous supervisory experience required, • Strong working knowledge of HVAC, plumbing, electrical, and general maintenance, • Experience completing apartment turnovers, • Ability to effectively utilize various software platforms to maintain up-to-date records, monitor real-time labor activity, and manage daily operational tasks, • Strong problem-solving, organizational, and communication skills, • Valid Driver’s License Preferred: HVAC Certification Compensation & Benefits • $30–$34/hour (based on experience) Comprehensive Benefits Package (Valued at over $18,000 annually): • 401(k) with up to 5% company match, • Medical Insurance - 100% employer paid premium option available, • Dental Insurance, • Vision Insurance, • Life & Disability Insurance, • HSA/FSA options (tax savings opportunities), • 40 hours of Paid Time Off, 10 Holidays (including your Birthday!), and up to 3 weeks’ Vacation Time, • Performance bonuses ($100 weekly on-call, $30 Daily snow removal) Schedule Full-time | Monday–Friday 8:00-4:30 | On-call rotation and occasional weekends Join a locally rooted 50 year organization where your leadership, expertise, and attention to detail will directly shape the future of a well-established luxury community. Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Flexible spending account, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Vision insurance Experience: • Residential/Property Maintenance: 3 years (Required) License/Certification: • Driver's License (Required) Work Location: In person

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement, • Profit sharing Outside Sales RepresentativeBuild a Six-Figure Recurring Income Stream in Your Market CAM Resources is expanding nationwide and looking for driven salespeople and entrepreneurs who want more than a traditional hourly or salary position. This is an opportunity to become a Growth Partner with an established commercial cleaning and facility-services company and build a recurring book of business in your local market. You bring in the business. We handle the fulfillment, cleaners, insurance, billing, proposals, operations, and back-office support. You focus on one thing: Growing your market. Why This Opportunity Is Different Most sales jobs pay you once and move on. With CAM Resources, you can earn recurring compensation from qualifying accounts you help bring in and maintain. That means the accounts you build can continue producing income month after month. The more business you build, the larger your recurring income can become. This is designed for someone who wants the upside of building a business without having to create the entire company from scratch. What You’ll Be Doing You’ll work your local market and connect with: • Apartment communities, • Property management companies, • HOAs, • Commercial buildings, • Offices, • Retail centers, • Facility managers, • Other businesses that purchase commercial cleaning and facility services Your job is to: • Get in front of decision-makers, • Introduce CAM Resources, • Schedule walkthroughs, • Develop relationships, • Help close new accounts, • Maintain relationships with customers you bring in CAM Resources supports you with pricing, proposals, fulfillment, insurance, invoicing, operational systems, and service delivery. What You Do NOT Have to Do You do not need to: • Hire or manage cleaning crews, • Process payroll, • Carry cleaning equipment, • Create invoices, • Handle insurance, • Build an operations department, • Start a company from scratch We already have the platform. You help build the market. Income Potential This is a performance-based opportunity with recurring compensation. There is no fixed ceiling on what you can earn. The Growth Partners who perform best will be the people who consistently prospect, build relationships, schedule walkthroughs, and develop a growing portfolio of commercial accounts. If you are looking for a predictable hourly job, this may not be the right fit. If you are looking for the opportunity to build something substantial and get paid based on what you produce, we want to talk to you. Who We Want We are looking for people who are: • Competitive, • Self-motivated, • Comfortable talking to business owners and managers, • Willing to walk into businesses and introduce themselves, • Persistent with follow-up, • Comfortable with performance-based compensation, • Interested in building recurring income, • Entrepreneurial and growth-minded Sales experience is helpful, but we care more about drive, confidence, persistence, and activity. Great Fit for People With Experience In • Outside sales, • B2B sales, • Business development, • Commercial real estate, • Property management, • Staffing, • Insurance sales, • Payroll sales, • Facility services, • Home services, • Commercial cleaning, • Entrepreneurship, • Small-business ownership The Opportunity CAM Resources is building a national network of local Growth Partners. The goal is simple: Give strong salespeople the platform, systems, fulfillment, and support to build recurring commercial business without having to build the entire infrastructure themselves. If you believe you can open doors, build relationships, and grow a market, apply today. We are looking for people who want to build something — not just fill a position.

Job DescriptionABOUT JFSFor more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best. OUR VALUESBe a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successfulBe Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARYThe AMP Case Worker will provide case management services to asylum seekers, refugees, and immigrants, offering support and resources to help them achieve self-sufficiency, reduce poverty, and attain independence in the United States. This position primarily assists clients in accessing medical, social, employment, educational, and other essential services, while helping them navigate local systems. RESPONSIBILITIES & DUTIES Provide Social Services: • Provide case management services for asylum seekers and refugees as defined by grant guidelines. This may include housing search, financial management, access to public benefits, medical appointments, school registration, connection to food pantries, linkage to legal support and other services required by AMP guidelines., • Complete Intake and needs assessment and subsequent internal/external referrals to promote self-sufficiency and integration with a strong focus on employment., • Provide ongoing cultural and community orientation to clients to promote independent access to community resources. Advocate for client’s rights: • Coordinate and/or advocate for interpretation services to clients to ensure equal access to eligible services regardless of language barrier., • Advocate on behalf of refugees, asylum seekers, and link clients with legal support to secure permanent immigration status., • Promote client rights and access to social services, social security, health providers, mental health services, and other supportive services. Reporting and maintaining files: • Accurately document all contacts and services in client case files and maintain case note logs by funder guidelines., • Complete case reports as required by grant funders., • Secure and schedule appointments for clients with service providers and provide or arrange transportation to appointments when necessary. Development and training: • Provide interpretation and translation for agency services as applicable., • Attend agency and department meetings as required., • Participate in training as required. Programs interaction and support: • Provide Services to AMP clients, complete intakes, provide financial assistance and referrals for clients., • Collaborate with different departments in the agency, case workers and senior management. QUALIFICATIONSEducation and Experience: • Minimum of an associate degree in a human services related discipline required., • Experience providing direct services to refugees and immigrants., • Experience linking clients to a broad range of essential, community-based services.Knowledge, Skills & Abilities:, • Ability to provide culturally sensitive case management., • Proficient communication skills for interaction with clients and the public., • Strong time management and organizational skills., • Working knowledge of community resources for refugees and immigrants., • Informed about refugee and immigrant issues, and available services to clients, • Strong computer skills, especially with Microsoft Outlook and Word., • Familiarity with and appreciation of issues related to people with diverse cultures and languages., • Fluency in a refugee language (Somali, Nepali, Burmese, Chin, Karen, Swahili, French, or other) is preferred along with superior written and verbal communication skills.Competencies:, • Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one., • Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively., • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation, courteousness & sensitivity), • Initiative & Adaptability - Deals with situations and issues proactively and persistently, personal willingness and ability to respond to change and ability to meet deadlines. Adapts to changing business needs, conditions, and work responsibilities, • Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways., • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation, courteousness & sensitivity)Expectation Based on Agency Values:, • Must possess a complete commitment to, and understanding of, Jewish Family Service’s Mission & Vision., • Cultural Responsiveness – Ensure staff and programming treat each individual with respect - we honor staff and clients and meet them where they are with regard for their unique wants and needs. (Anava), • Partnership – Ensure staff and programs develop and maintain partnerships to support health and well-being and recognize its role in helping individuals and families achieve meaningful and lasting change. (Chevrutah), • Trust - Work with integrity and be accountable and responsive to others to build a foundation of trust. (Eimun), • person Centered Care – Believe in and show through daily practice the dignity and inherent worth of every individual at every stage of life and work to address their needs as a whole person. (B’Tselem Elohim)WORKING CONDITIONS, • Will work in the office and in the community; travel is a daily requirement as part of the provision of services to refugee clients, including expectation to transport clients to and from appointments., • Must have access to a reliable vehicle, possess a valid, clean driver’s license and be sufficiently self-insured with liability insurance in the amount of $100/$300k., • Flexible hours include days and some evenings, late nights, and weekends.PHYSICAL REQUIREMENTS, • Physical activities and efforts required working in an office environment and the ability to move small furniture in preparation of an apartment. This may include making beds, arranging household items, and helping move client luggage., • Visual acuity is sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity is sufficient to communicate with staff and others by phone and in person. COMPENSATION & BENEFITS • Competitive salary of $22 - $27/hour, commensurate with experience & qualifications., • Health, Dental, and Vision insurance., • Accrued Paid Time Off (PTO) of 4+ weeks in addition to a paid agency wide shut down between Christmas and New Year's Day., • 401k retirement plan with agency contribution of 4%., • 13+ observed holidays annually., • Reduced full-time work week of 35 hours and early close on Fridays.

Logistics • Role Type: Full-Time, Permanent, • Role Environment: Remote, New York City, NY, • Salary: $150,000 - $225,000/yr Day to Day Insight Global is looking for a Director of Hotel Acquisitions & Master Leasing to join a growing hospitality and short-term accommodation company on a full-time, permanent basis. This organization is entering a significant stage of growth as it expands its portfolio into hotel properties, with an initial focus on the New York City and New Jersey markets. This individual will serve as the company’s subject-matter expert for hotel master lease acquisitions and will be responsible for identifying hotel opportunities, developing relationships with property owners and intermediaries, evaluating prospective transactions, and leading deals from initial sourcing through negotiation and execution. The successful candidate must have personally sourced, negotiated, and closed hotel master leases in a previous role. This is not a traditional hotel operations or people-management position. The company is specifically looking for a hands-on deal professional who understands the entire hotel master leasing process and can leverage their experience to help establish and execute the company’s hotel acquisition strategy. This individual will utilize their existing market relationships and industry knowledge to identify both marketed and off-market opportunities. They will work directly with hotel owners, investors, developers, brokers, and other real estate stakeholders to develop a strong acquisition pipeline and help guide leadership through the complete deal lifecycle. Responsibilities • Develop and execute a hotel master lease acquisition strategy, with an initial focus on the New York City and New Jersey markets., • Source both marketed and off-market hotel master lease opportunities., • Build and leverage relationships with hotel owners, investors, developers, brokers, and other hospitality and commercial real estate stakeholders., • Establish and manage a pipeline of prospective hotel properties based on location, number of keys, commercial terms, operating potential, and overall deal viability., • Lead opportunities through the full acquisition lifecycle, including sourcing, initial qualification, financial evaluation, negotiation, due diligence, and lease execution., • Structure and negotiate master lease agreements and other commercially viable property arrangements., • Evaluate individual opportunities and provide recommendations to company leadership regarding deal economics, potential risks, and next steps., • Advise company leadership on the processes, relationships, resources, and market strategy required to build a scalable hotel acquisition function., • Develop a repeatable approach for moving prospective properties from initial conversations through to executed agreements., • Attend property tours, owner meetings, negotiations, and other market-facing meetings as required., • Partner closely with company ownership as the internal expert on hotel acquisitions and master leasing. Must-Have Skills • Previous experience personally sourcing, negotiating, and successfully closing hotel master lease transactions., • Demonstrated track record of completing multiple hotel master lease deals., • Strong understanding of the end-to-end hotel master leasing process, from deal sourcing through due diligence, negotiation, and agreement execution., • Existing relationships within the hotel, hospitality, commercial real estate, or investment community that can be leveraged to uncover acquisition opportunities., • Experience identifying and pursuing off-market hotel opportunities., • Ability to engage directly with hotel owners, investors, developers, brokers, and other decision-makers., • Strong understanding of how to evaluate prospective hotel opportunities based on factors such as location, property size/key count, lease structure, economics, and operating potential., • Ability to independently build an acquisition pipeline and move deals forward without relying on an established internal acquisition infrastructure., • Strong commercial negotiation and relationship-development skills., • Ability to advise senior leadership and clearly communicate the strategy, risks, requirements, and economics behind prospective transactions. Nice-to-Have Skills • Direct hotel acquisition or master leasing experience within New York City, New Jersey, or the broader Northeastern U.S., • Existing relationships with independent hotel owners, hotel investors, family offices, developers, lenders, brokers, or hospitality-focused investment groups., • Experience completing master lease transactions involving hotels with a significant number of rooms/keys., • Previous experience with an alternative accommodation, extended-stay, serviced apartment, boutique hotel, or hospitality platform., • Experience with different property agreement structures, including fixed leases, hybrid structures, revenue-sharing agreements, or management agreements., • Experience supporting hotel repositioning, conversions, renovations, or rebranding initiatives., • Experience helping a hospitality company enter a new market or significantly expand its real estate footprint.

Job Description Candidates must have at least 5 years experience in the following: • Day to day management experience in the apartment industry managing 500+ apartments, • Hiring, training and overseeing staff and building strong teams, • Bidding, negotiating and implementing contracts, • Experience in developing capital improvement projects and direct oversight through completion, • Reviewing and analyzing various reports for trends, opportunities and potential problems, • Extensive knowledge in maintenance, apartment turnovers, building components and facility related issues, • Customer service, • Snow removal, • Hands on position, • On call responsibilities Candidates must possess the following qualities: • Leadership skills to motivate employees towards a common goal;, • Ability to implement policies and procedures;, • Ability to effectively communicate, written and verbally, to residents, vendors, superiors and subordinates;, • Organizational skills to handle many tasks at the same time, achieve deadlines and work effectively and efficiently;, • Have an acute ability to create and implement operating efficiencies. Be part of a winning team that provides professional learning experiences, stability, leadership opportunities and potential for tremendous growth. Benefits: • Health coverage, • Life insurance, • Employer contributed 401(k) plan, • Paid vacation, PTO and holiday time off, • Bonus opportunities Must have a clean driving record. Salary and compensation based on experience. Reply with resume and contact information.

Job Description Summary: The Community Manager is responsible for the overall operation, regulatory compliance, financial performance, and resident occupancy of an assigned affordable housing community or portfolio of communities. The Community Manager ensures that property operations are conducted in an efficient, cost-effective, and resident-focused manner while maintaining compliance with all applicable federal, state, and local regulations, company policies, and affordable housing program requirements. This position oversees leasing activities, resident relations, rent collection, property administration, regulatory compliance, budget management, and coordination of maintenance operations. The Community Manager works collaboratively with residents, vendors, regulatory agencies, and internal departments to support safe, well-maintained, and sustainable housing communities. Essential Job Functions: Property Operations • Oversee the daily operations of assigned properties to ensure safe, efficient, and effective community management., • Ensure compliance with all company policies, regulatory requirements, and affordable housing program guidelines., • Conduct routine property inspections to evaluate building conditions, curb appeal, common areas, and overall community standards., • Monitor occupancy levels and implement strategies to minimize vacancies and support resident retention., • Conduct property tours and assist with resident orientation, move-ins, and move-outs., • Complete move-out documentation and oversee security deposit administration in accordance with company procedures and regulatory requirements. Financial Management: • Assist in the development and administration of property operating budgets., • Monitor expenses and manage community operations within approved budget parameters., • Collect and process rental payments in accordance with company policies and affordable housing program requirements., • Review, verify, and approve invoices for payment., • Maintain accurate financial records and prepare required operational and financial reports. Resident Relations and Leasing: • Foster positive relationships with residents and promote a respectful, service-oriented community environment., • Address resident concerns and inquiries in a timely and professional manner., • Enforce lease agreements, community standards, and occupancy requirements consistently and fairly., • Support resident retention efforts through effective communication and responsive service., • Ensure all leasing and occupancy activities comply with Fair Housing requirements and applicable regulations. Affordable Housing Compliance: • Maintain full compliance with all federal, state, and local housing regulations and applicable affordable housing program requirements., • Ensure resident files are complete, accurate, and audit-ready at all times., • Prepare for and participate in regulatory audits, agency reviews, inspections, and monitoring visits., • Monitor compliance related to income certifications, recertifications, reasonable accommodations, Fair Housing requirements, and other program requirements., • Maintain required documentation and records in accordance with agency and company standards. Maintenance Coordination: • Provide oversight and coordination of maintenance activities to ensure community standards are maintained., • Partner with maintenance personnel to ensure work orders, preventative maintenance activities, inspections, vendor services, and contract obligations are completed timely and effectively., • Monitor apartment inspections and turnover processes associated with move-ins and move-outs., • Communicate maintenance concerns and capital improvement needs to leadership as appropriate. Staff Leadership and Administration: • Supervise and provide direction to administrative and maintenance personnel assigned to the community., • Communicate effectively with residents, staff, vendors, contractors, and agency representatives., • Prepare and distribute reports requested by District Manager, Accounting, and other departments., • Maintain accurate records and documentation related to property operations., • Perform other duties as assigned Knowledge, Skills, and Abilities: • Knowledge of affordable housing programs, property management practices, and Fair Housing requirements., • Strong organizational, time management, and prioritization skills., • Ability to manage multiple assignments and competing priorities effectively., • Excellent interpersonal, customer service, and communication skills., • Strong attention to detail and ability to maintain accurate records., • Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint., • Ability to exercise sound judgment, maintain confidentiality, and work independently., • Ability to participate in an on-call rotation and respond to emergency situations as required. Education and Experience: • High School Diploma or GED required., • Associate degree, real estate coursework, or related post-secondary education preferred., • Minimum three (3) years of experience in property management, affordable housing, multifamily housing, leasing, or a related field., • Supervisory experience preferred., • Equivalent combinations of education and experience may be considered, except where prohibited by applicable laws or regulations. Certifications The following certifications are required or must be obtained within established timeframes: • Accredited Resident Manager (ARM), Certified Manager of Housing (CMH), or equivalent professional designation., • Certified Occupancy Specialist (COS) for affordable housing communities., • STAR Certification., • New York State Notary License within six (6) months of hire. All experience and education requirements, except when required by federal, state, or local laws or requirements, may be waived at the discretion of management with the approval of the Chief Executive Officer, in collaboration with Human Resources. Physical Requirements/Working Conditions: • Must possess a valid driver's license and vehicle insurance., • Must be able to walk properties, climb stairs, inspect apartments and common areas, and occasionally lift or move items weighing up to 50 pounds., • Use of company-issued communication devices may be required., • Sedentary working environment, • Ability to reach above shoulder level., • Ability to turn/twist upper body., • Able to use hand repetitive action for fine manipulating, keyboarding and typing. Corporate Qualifications/Expectations: • Adhere to all CDS Life Transitions, Inc. policies and procedures., • Adhere to the Agency Mission, Vision, Shared Values, and Customer Service Standards., • Attend mandatory education and training modules as scheduled; obtain and maintain all required certifications/training by State regulations and CDS policy, • Act as a professional representative of CDS Life Transitions, Inc. in regard to appearance, behavior, temperament, communication, language, and dress. The statements herein are intended to describe the general nature and level of work being performed but are not to be seen as a complete list of responsibilities, duties, skills, required of personnel so classified. Also, they do not establish a contract for employment and are subject to change at the direction of the employer. The listed range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting. The offered salary will be determined by: Applicant qualifications and experience, education, position specific licensing/training and departmental budgets. CDS Life Transitions is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, disability, citizenship, military or veteran status, gender expression and/or identity, or any other status or characteristic protected by federal, state, or local law. CDS Life Transitions will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 585-347-1039.

Job Description Job Title: Outreach & Entitlement Specialist Supportive Housing Position Status: Full-Time Position Classification: Non- Exempt Remote: No Department: Integrated Care & Outreach Immediate Supervisor: Integrated Care & Outreach Coordinator Salary: $50,000/annually Job Summary: The Outreach & Entitlement Specialist plays a vital role in connecting underserved individuals and communities to essential services and benefits. This position is responsible for conducting targeted outreach, building trust with clients, and assisting them in navigating complex systems to access public entitlements such as healthcare, housing, food assistance, disability benefits, and other social services. The specialist works collaboratively with internal teams and external partners to identify eligible individuals, assess needs, and provide hands-on support throughout the application and enrollment processes. This position is responsible for assisting with the monitoring and recertification process for entitlements for individuals residing in a supportive housing setting. This role requires strong interpersonal skills and a deep understanding of local, state, and federal entitlement programs. Supervisory Duties: This position has no supervisory duties. Essential functions: Percent of time: Outreach & Entitlements 80% • Throughout the outreach process serves as a helpful, supportive, and nonjudgmental resource for community members., • Build relationships with clients to understand their needs and barriers to accessing services., • Assist clients in completing applications for public benefits and entitlements., • Provides advocacy and transportation assistance as required for entitlements appointments., • Assure that disability verifications are obtained for all residents prior to admission., • Assists with obtaining any documentation for move in., • Assists team with client apartment set-up and move in as needed., • Completes move in paperwork, including entitlement assessment., • Attend in person and/or participate in referral status meetings., • Monitor hospitalizations and discharges in relation to entitlements., • Collaborate with service providers, case managers, and government agencies to coordinate care and referrals., • Stay current on changes in eligibility criteria, program guidelines, and available resources., • Conduct outreach in community settings, shelters, clinics, and other relevant locations. Data Management/Administrative 15% • Participate in benefits related trainings., • Participate in other required agency training courses., • Thoroughly log all client interactions in systems as required., • Create purchase requisitions as needed., • Track all client entitlements, recertifications and statuses., • Keep accurate and complete work files, including records, documentation, and other materials. Maintain organized records of client interactions, referrals provided, and follow-up activities., • Track progress toward completion of project deliverables as defined by funding contracts. Any other job responsibilities directly assigned to you by your supervisor. 5% Education: Associate's degree in human services, public health, or related field (or equivalent experience), plus one year experience working in a customer service role. Required Skills/Abilities: • Valid NYS Driver's license with evidence of good driving record and vehicle in good working condition., • Strong verbal communication skills and comfort with communicating in person and by phone, email, text message, and other mediums., • Ability to keep written case notes and submit required documentation., • Attention to detail and ability to understand and follow complex program guidelines and requirements., • Comfort with computers and web-based systems. Familiarity with databases, Microsoft Office, and Google Apps a plus., • Knowledge of (preferred) or interest in learning the human services network in Erie County., • Self-directed and able to work well independently as well as part of a team., • Creative thinking, sharing ideas that will help ensure project success., • Demonstration of a helpful, positive, and nonjudgmental approach, showing respect and fairness for each client and for all stakeholders., • Positive attitude with motivation to provide interactive and compassionate experience to those in our programs., • Must exhibit a passion for BFNC's vision, mission and values and act as a role model, • Must be able to work sensitively and effectively with individuals of diverse educational, socioeconomic, and cultural backgrounds.

Regional Vice President of Operations $5M+ Equity Partnership Opportunity | Day 1 Benefits | $5B in Assets About the Opportunity The Connor Group is seeking a highly accomplished Regional Vice President of Operations to provide executive leadership for a portfolio of luxury apartment communities in one of our established markets across the country. Please note that relocation will likely be required for this opportunity, with the specific location determined based on organizational needs. We are a $5 billion real estate investment firm operating in 17 major markets nationwide. Our continued growth is driven by disciplined execution, operational excellence, and a culture built on accountability and performance. Recognized as: • 2026 USA TODAY Top Workplace, 2025 Real Estate Top Workplaces recipient, • 2x Gold Stevie Award Winner – Company of the Year, • TITAN Award Winner – Best Workplace & Best Company Culture We do not require industry experience. In fact, we have had tremendous success hiring elite multi-unit leaders from retail, fitness, hospitality, and restaurant backgrounds — leaders who understand how to grow businesses, develop talent, and deliver results. Position Overview The Regional Vice President will provide both strategic leadership and hands-on operational oversight for a portfolio within one of our key markets. This leader will be responsible for driving performance, developing high-impact teams, and ensuring operational execution at the highest level. This role requires a leader who is equally comfortable setting strategy and rolling up their sleeves to execute. Key Responsibilities Lead and develop multi-site leadership teams Drive financial performance and portfolio growth Implement strategic initiatives while maintaining operational discipline Build, coach, and promote future leaders Create a culture of accountability, ownership, and measurable results Operate with a strategic mindset while remaining closely connected to day-to-day execution Qualifications Proven success in multi-unit leadership (retail, hospitality, fitness, restaurants, or similar) Demonstrated track record of growing revenue, improving profitability, and scaling operations Strong experience developing high-performing teams and succession pipelines High level of personal and team accountability Strategic thinker with a hands-on management style. What We Offer Equity partnership opportunity valued at $5M+ Comprehensive benefits package beginning Day 1 Leadership role within a firm managing $5 billion in assets across 17 major markets Clear pathway for long-term growth and wealth creation High-performance culture that rewards results This is not simply a leadership role — it is an opportunity to operate at an executive level within a growing national organization, build long-term wealth, and make a measurable impact.

KMG Prestige is seeking a Maintenance Technician to join our team in Buffalo, NY who enjoys new challenges, takes pride in their work, and is detail oriented. The ideal candidate will strive to create happy residents through providing superior customer service and timely service requests. Maintenance Technicians are responsible for the overall maintenance of the property, service requests, apartment turns, and emergency on-call. What we are looking for: • Basic HVAC knowledge, • Experience with plumbing, electrical, and drywall, • Appliance repair skills, • Knowledge of basic residential repairs, • Ability to safely use hand tools, power tools, mechanical equipment, and more, • Available for emergency on-call What we offer: • Generous on-call compensation, • Medical, • Dental, • Vision, • Telemedicine, • Flexible Spending Account, • Parental Leave, • 401k (with employer match), • Paid Time Off, • Tuition Reimbursement, • Job related education assistance, • Life & Disability Insurance, • Pet Insurance, • Wellness Program, • Employee Assistance Program, • Employee Referral Program, • Annual Merit Reviews Why KMG Prestige? KMG Prestige is a premier property management company whose mission statement "Do the Right Thing" isn't just words it's who we are. We have been rated as a top 100 workplace by the Detroit Free Press for the last five years because we celebrate the uniqueness that each individual brings to our team. We are committed to growing a high functioning and talented team by integrating inclusion and engagement strategies into all recruiting, hiring, advancement, and retention practices. If you are excited to join a team that is striving to become the best, most respected property management company in the industry, apply today! KMG Prestige is an Equal Opportunity Employer who is passionate about being a diverse and inclusive organization. Please contact us should you require accommodations in the application process.

Job DescriptionWe’re Hiring! Join our Team and Make a Difference!At Rochester’s Cornerstone Group, we value our employees and foster a positive and supportive work environment, where integrity is our guiding principle. If you’re looking for an opportunity to grow with a passionate and dynamic team, we’d love to hear from you. RCG offers 401k with 6% company match and profit sharing, Paid Time Off, Generous Health and Life Insurance, 56 hours of sick time, Short-Term and Long-Term Disability, Employee Assistance Program, Professional Development, weekly cell phone reimbursement, 10 paid holidays, including a bonus paid holiday for employees’ birthdays! We're looking for an experienced and motivated Administrative Assistant with experience in property management to join our growing team! Essential Functions:We are seeking a dedicated Property Assistant to join our team. The ideal candidate will have a strong background in customer service, office management and property management. Knowledge of Fair Housing regulations is highly desirable. • Assist potential residents with applications and provide exceptional customer service to existing residents., • Maintain accurate and organized files for each client and property., • Coordinate and schedule prospective tours., • Schedule and coordinate new resident move ins, update vacancy lists., • Perform apartment inspections and process paperwork., • Professionally collaborate with team to ensure properties meet quality standards. Experience: • Proven experience in property management., • Familiarity with fair housing standards., • Strong customer service skills with the ability to build rapport with clients., • Proficiency in handling various office tasks efficiently. Why join our team? • We are a regional leader in affordable housing and real estate development, consulting, brokerage services, and property management. We have been recognized as a winner of RBJ’s Excellence in Construction and Real Estate, as well as being recognized as a multiple winner of the Top Workplaces in Rochester., • RCG/CPM is committed to ongoing principles of creating diverse, equitable and inclusive strategies when selecting our employees, collaborating with partners and engaging with tenants at the properties we manage., • RCG/CPM is dedicated to assisting employees in managing their careers and reaching their professional goals through promotion and transfer opportunities. RCG/CPM encourages employees and supervisors to discuss job performance on a frequent and ongoing basis. Our Mission: We are committed to developing, preserving and managing affordable housing that enhances the lives of our residents. Our Values: We foster an innovative and inclusive environment where integrity is the Cornerstone. Our People and Culture: RCG/CPM is committed to providing superior quality and unparalleled customer service in all aspects of our business. We believe each employee contributes to the success and growth of our Company. It is the policy of RCG/CPM to maintain a harmonious and professional workplace environment that promotes efficiency, positive employee morale and promotes a professional image. RCG/CPM is committed to a work environment in which all individuals are treated with respect. RCG/CPM is an Equal Opportunity Employer. Employment opportunities at RCG/CPM are based upon one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, religion, sex, pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by law. Job descriptions are not an exhaustive list of duties; other tasks consistent with the scope and intent of the position may also be required. If you are passionate about helping individuals, possess a keen understanding of professionalism, and excel in customer service and organization, we encourage you to apply!

Job DescriptionJob Description .Candidates must have at least 5 years experience in the following:.Day to day management experience in the apartment industry managing 500+ apartments.Hiring, training and overseeing staff and building strong teams.Bidding, negotiating and implementing contracts.Exper

Job Description Spectrum Health & Human Services Agency Profile: Spectrum Health & Human Services respectfully partners with adults, children, and families as they recover from behavioral, emotional, mental health and/or substance related disorders by offering individualized and meaningful opportunities of hope, empowerment and support to achieve self-defined improvements in their quality of life. Full-time: 2550 Main Street, Buffalo, NY SUMMARY OF POSITION FUNCTION: Will provide oversight to housing staff with supervision and support for individuals that are homeless or at risk of homelessness with serious mental health, substance and/or medical issues as well as individuals who are releasing from state correctional facilities. Will ensure the provision of high-quality services to individuals and adherence to program guidelines. Will be responsible for assisting housing leadership with daily program operations and performs related tasks as required MAJOR DUTIES AND RESPONSIBILITES: • Knowledge and demonstration of agency core values and competencies in day-to-day activities, • Oversee and maintain the daily operations of properties and programs to ensure agency/program compliance., • Ensure full compliance with Office of Mental Health (OMH) & Housing and Urban Development (HUD) regulations, contractual obligations, and internal agency policies., • Conduct regular apartment visits and ensure units meet safety, quality, and habitability standards., • Conduct regular file audits to incorporate into supervision, training, and compliance needs., • Assigned a small caseload depending on program capacity and staffing needs of the program., • Supervise and train (retrain) a team of case managers, peer support specialists, and other staff as needed by providing individual supervision at least bi-weekly., • Ensure the team provides client-centered, supportive, and empowerment-focused case management., • Conduct performance evaluations annually, address all performance concerns immediately to develop staff improvement or training plans to improve performance., • Develop staff outreach strategies and facilitate team meetings., • Ensure staffs training both required and recommended by the agency and/or the program are completed on or before due dates., • Implement and manage quality improvement processes by maintaining client records to ensure they are accurate and meeting regulatory standards (notes/recovery plans/discharges etc.)., • Achieve and maintain a minimum 90% housing retention rate for program participants per program guidelines., • Support residents in accessing benefits, medical care, and community resources, per program guidelines., • Respond to resident crises within 24 hours and ensure follow-up actions are documented according to agency standards utilizing a trauma-informed and timely manner., • Build and maintain community and partner relationships., • Promote resident empowerment, choice, and inclusion in service planning., • Develop and maintain relationships with landlords, property managers, and community partners to expand housing opportunities., • Ensure staff are assisting clients with connection to safe/affordable housing, budgeting, completing rental applications, understanding lease agreements and coordinating with external providers to ensure needs are being met., • Holding case managers accountable for outreaching hard to locate clients, coordinating with other agencies, such as county SPOA systems, first-line outreach teams, and the Department of Social Services and acting as a liaison between the organization and external providers, employers, and community members., • Represent the organization at community meetings, coalitions, and OMH/HUD-related forums., • Become SOAR Certified when funding is available, • Other duties as needed or required SKILLS/COMPETENCIES: • Proficient in the use of computer software such as MSWord, Excel, Power Point, Desktop Publishing, Outlook, etc., • Knowledge of Community Health Systems EDUCATION REQUIREMENTS: • Master’s Degree with 1 Years’ Experience Working with mental health, substance use and physical health issues., • Bachelor’s Degree with 3 Years’ Experience Working with mental health, substance use and physical health issues., • Associate degree with 5 Years’ Experience working with mental health, substance use or physical health issues, • Supervisory Experience Required EXPERIENCE: • Experience must match above requirements, • Must possess a valid Driver’s License with a satisfactory driving record, and possess a personal vehicle for job requirement COMPENSATION: $46,000/yr - $57,000/yr

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW The MRT Housing Specialist assists Medicaid-eligible individuals with securing, maintaining, and transitioning to safe, stable, and affordable housing. The role focuses on housing navigation, landlord engagement, documentation compliance, and coordination of housing services in accordance with Department of Health (DOH) regulations, HUD guidelines (when applicable), and agency policies. The Housing Specialist works closely with Case Managers and community partners to promote long-term housing stability and client independence. Address: 254 Virginia St | Buffalo, New York 14201 KEY ESSENTIAL FUNCTIONS • In collaboration with the Program Supervisor the HS Conducts initial screenings and intakes to confirm program eligibility., • Collect required identification, Medicaid verification, and consent forms., • Complete required Housing assessments documentation and risk assessments within required timelines., • Explain program rights, responsibilities, safety plans and grievance procedures to participants as needed., • Conduct housing needs assessments and identify barriers to stability., • Contribute to the Participants Individualized Service Plan (ISP) with housing-related SMART goals., • Evaluate eligibility for supportive housing programs, subsidies, or rental assistance/Section 8., • Reassess housing status at required intervals or when life events occur, • Assist participants with housing applications, waitlists, and documentation packets., • Identify available units through property managers, housing authorities, and community listings., • Coordinate apartment viewings, inspections, and lease signings., • Support move-in logistics, including utilities setup, Groceries and basic furnishing referrals., • Request Subsidy payment for Security deposit, first month rent, Groceries and furniture to bookkeeping for initial intake process., • Develop and maintain relationships with landlords, brokers, and property management companies., • Mediate tenant–landlord issues to prevent evictions., • Advocate for reasonable accommodations and fair housing practices., • Track landlord contacts and unit availability and provide database to supervisor., • Educating the landlord about our Intent to Rent, Landlord Voucher, and W-9 forms, payment timelines, and responsibilities in case participants become non-compliant with their contractual obligations., • Conduct annual apartment Inspections and per landlord request., • Maintain accurate, timely, and audit-ready records in the electronic housing database., • Complete housing progress notes, placement records, and verification of residence forms., • Ensure documentation meets DOH and HUD standards., • Participate in internal and external audits or site reviews., • Provide education on tenant rights, lease compliance, and budgeting for rent/utilities., • Identify early warning signs of housing loss and intervene promptly., • Coordinate with Case Managers to address barriers such as income gaps, benefits issues, or behavioral health needs., • Develop eviction-prevention and safety plans when necessary, • Link participants to financial assistance programs, rental subsidies, and emergency funds., • Collaborate with agencies providing Included but not limited to Employment and vocational services, Food and utility assistance, Independent Living Skills Training, • Track housing referral outcomes and Participant follow-through and report to the supervisor., • Monthly Rent subsidy request to the bookkeeping, • Attend multidisciplinary team meetings and supervision sessions., • Communicate housing updates to Case Managers, Supervisors, and external partners., • Participate in DOH training and policy update briefings., • Support agency housing initiatives and data collection efforts REQUIREMENTS • Highschool Diploma or GED required, • Associate’s degree preferred, • Minimum of (2) two years of experience in Housing Program, • Must obtain Mandated reporter (2 hours) training/certificate within 30 days of hire., • Website info: https://nysmandatedreporter.org/TrainingCourses.aspx, • HQSI Certification preferred, but not necessary., • Basic Social work experience preferred., • Strong leadership, excellent organizational and communication skills, • Ability to work on a strong team of professionals in a culturally diverse environment., • Ability to multitask and to work and function under pressure. WHY JOIN US? Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job DescriptionDescription: Towne Housing Real Estate is looking for an experienced and energetic apartment remodel contractor with experience in general residential rental remodels, clean outs, carpentry work and minor plumbing and electrical. We are a multi-site property management firm with over 1,000 apartments in the local WNY and South towns areas and growing fast! The ideal applicant has a strong understanding of property systems such as basic plumbing, electrical and carpentry systems and skills. Rental unit turnover including painting, window installation, trim and other woodwork, flooring and more. Our team members are our most important asset to our operation and our remodel contractors work to efficiently turnover newly vacated units in preparation to re-lease to new residents. We offer our team company vehicles, large tools and equipment as needed as well as user-friendly systems for time and task management to avoid daily office visits and to reduce commute times. We offer competitive industry pay and employee benefits based on applicant experience with opportunities for future advancement over time following demonstration of expected tasks and job responsibilities. Benefits Include: • 1 Weeks Paid Vacation/PTO increased with years of service, • 1 Weeks Paid Sick Leave, • Paid Holidays, • Medical Benefits (Health Insurance), • Dental, Vision and Life Insurance, • 401k/ Profit Sharing, • Weekly Fuel Compensation adjusted regularly to meet current gas prices Requirements: Job tasks and responsibilities include but are not limited to: • On site work in residential units to remodel and make ready units for our in-house leasing team., • Review of all job scopes and work outlines to ensure the correct work is completed per approved client quotes., • Understanding of basic and advanced building systems such as plumbing, electrical, HVAC and carpentry to complete unit turns efficiently., • Strong carpentry skills including trim, cabinetry install, door and window installation, flooring and minor framing from time to time., • Regular supply house and material purchasing runs for materials needed on job on an as needed basis to ensure accurate purchasing and ordering of materials., • Take before and after pictures regularly and upload to time management system for company records and future reference., • Monitoring time on job sites and clocking in and out properly daily., • Communicate need to know information, large material and/or equipment needs, safety needs or concerns to on site leads and project managers so that your needs are met to be successful at your job.

Job DescriptionAOT/ Health Home Plus Care ManagerJob Title: AOT Health Home Plus Care managerReports to: Care Management SupervisorJob Category: Non-ExemptDepartment: Care Management Rate: 22.50 Per hour Position Overview: Provides person-centered service to assigned caseload of adult Assisted Outpatient Treatment (AOT)/HH+ "petition" or "diversion" status consumers. Services include comprehensive assessment and evaluation, care planning and coordination, outreach and crisis intervention, linkage to medical, financial, social, rehabilitation and psychiatric services, advocacy, development of social supports and procurement of needed resources. Performs recordkeeping/documentation, statistical, tracking and quality assurance activities. Duties and Responsibilities • Provide outreach, engagement, and enrollment activities concerning referred for AOT services., • Provide comprehensive assessment and service planning with AOT consumers., • Be able to manage caseloads that vary from 12-15 persons; each requiring a minimum of 4 face-to-face visits per month., • Provide additional Care Management activities that include mailings, electronic communications and telephone calls with consumers, their families/significant others, and various community service providers., • Develop, monitor, and periodically update a comprehensive, individualized, consumer centered Plan of Care that will integrate the individual's AOT plan with medical and behavioral health services, rehabilitative, long-term care, social service needs as applicable., • Advocate, monitor health and medication adherence, arrange for/transport to medical appointments, connect to entitlements; facilitate vocational/educational goal support, recreation/leisure skill development; assist with apartment finding and set-ups and landlord relations., • Communicate with ECDMH or NYSOMH as needed to assure comprehensive servicing and reporting out on AOT consumers on a timely basis., • Work effectively within the AOT/HH+ Care Management Team to provide necessary services to all consumers attached to the team to ensure 24 hour, 7 day a week coverage., • Maintain audit-ready charts that include required assessment, service planning and Contact Notes, and other forms as required., • Input and retrieve electronic data from various systems including database and web-based systems; especially the NYSOMH CAIRS system., • Respond on a timely basis to telephonic, e-mail, or other communications related to consumers, internal correspondence, or outside communications related to the AOT/HH+Care Manager position. Knowledge and Skill Requirements Education: • A bachelor's degree featuring a major or concentration in social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or other human services field. or, • A NYS teacher's certificate for which a bachelor's degree is required; or, • NYS licensure and registration as a Registered Nurse and a bachelor's degree; or, • A Bachelor's level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses; or, • A Credentialed Alcoholism and Substance Abuse Counselor (CASAC). AND Experience: • Two years of experience:, • In providing direct services to people with Serious Mental Illness, developmental disabilities, or alcoholism or substance abuse; or, • In linking individuals with Serious Mental Illness, developmental disabilities, or alcoholism or substance abuse to a broad range of services essential to successful living in a community setting (e.g. medical, psychiatric, social, educational, legal, housing and financial services)., • A master's degree in one of the qualifying education fields may be substituted for one year of Experience. AND Must have use of an automobile and valid driver's license. Other Skills/Abilities • Ability to work independently and initiate change., • Possess an even temperament., • Have strong organizational and time management skills., • Work effectively within a team setting., • Have superior interpersonal skills in collaborating with other providers and consumer centered community support systems., • Value cultural difference, collaborative efforts, and person-centered services, • Demonstrate excellent verbal and written skill., • Strong negotiation, judgment, problem solving, and time management skills are essential to success at this position. Reporting Relationships • The AOT/HH+ Care Manager receives direct clinical and administrative supervision from the Team Leader or Care Management Team Supervisor.

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