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Job Description We’re looking for a results-oriented leader who thrives in a performance-driven retail environment and leads from the sales floor. This role is ideal for a motivated leader who knows how to convert traffic into revenue, elevate the customer experience, and inspire a team to exceed goals. If you love clienteling, coaching teams to win, and turning every interaction into a brand-building moment — we want to meet you! What You’ll Do Drive Sales & Client Engagement • Lead by example in achieving and exceeding individual and store sales goals, • Proactively engage customers, assess needs, and deliver personalized styling solutions, • Build and maintain strong client relationships through effective clienteling and follow-up, • Identify opportunities to cross-sell and upsell to maximize each transaction, • Leverage product knowledge to confidently communicate value and drive conversions Lead the Sales Floor • Inspire and motivate associates to deliver high-performance selling behaviors, • Create a dynamic, energetic, and results-focused sales culture, • Coach team members in real time to improve selling techniques and client engagement, • Execute UNTUCKit University training and reinforce daily performance conversations Deliver Operational Excellence • Open and close the store with accountability for results and standards, • Maintain a visually compelling, sales-focused floor environment, • Ensure stockroom organization supports selling efficiency, • Monitor KPIs and contribute insights based on customer feedback and sales trends What You Bring, • Prior retail leadership or keyholder experience, • Proven ability to drive sales and influence team performance, • Strong clienteling skills and a customer-first mindset, • High energy, strong communication skills, and a passion for results, • Commitment to living our CORE Values: Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun Requirements • Proven work experience as a Supervisor, Key holder or Assistant Manager, • Basic understanding of sales principles and customer service practices, • Proficiency in Apple products and G-suite, Omni-channel POS systems, • Solid communication and interpersonal skills, • Ability to work in the store alone, • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays., • High school degree, • Part Time: Hours May Vary. Benefits • Retirement Plan (401k), • Paid Time Off ( & Public Holidays), • Training & Development, • Casual working environment, • Wellness Resources, • 50-75% employee discount, • Pay Range: $20 - $22 hourly rate

Job Description We’re looking for a results-oriented leader who thrives in a performance-driven retail environment and leads from the sales floor. This role is ideal for a motivated leader who knows how to convert traffic into revenue, elevate the customer experience, and inspire a team to exceed goals. If you love clienteling, coaching teams to win, and turning every interaction into a brand-building moment — we want to meet you! What You’ll Do Drive Sales & Client Engagement • Lead by example in achieving and exceeding individual and store sales goals, • Proactively engage customers, assess needs, and deliver personalized styling solutions, • Build and maintain strong client relationships through effective clienteling and follow-up, • Identify opportunities to cross-sell and upsell to maximize each transaction, • Leverage product knowledge to confidently communicate value and drive conversions Lead the Sales Floor • Inspire and motivate associates to deliver high-performance selling behaviors, • Create a dynamic, energetic, and results-focused sales culture, • Coach team members in real time to improve selling techniques and client engagement, • Execute UNTUCKit University training and reinforce daily performance conversations Deliver Operational Excellence • Open and close the store with accountability for results and standards, • Maintain a visually compelling, sales-focused floor environment, • Ensure stockroom organization supports selling efficiency, • Monitor KPIs and contribute insights based on customer feedback and sales trends What You Bring, • Prior retail leadership or keyholder experience, • Proven ability to drive sales and influence team performance, • Strong clienteling skills and a customer-first mindset, • High energy, strong communication skills, and a passion for results, • Commitment to living our CORE Values: Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun Requirements • Proven work experience as a Supervisor, Key holder or Assistant Manager, • Basic understanding of sales principles and customer service practices, • Proficiency in Apple products and G-suite, Omni-channel POS systems, • Solid communication and interpersonal skills, • Ability to work in the store alone, • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays., • High school degree, • Part Time: Hours May Vary. Benefits • Retirement Plan (401k), • Paid Time Off ( & Public Holidays), • Training & Development, • Casual working environment, • Wellness Resources, • 50-75% employee discount, • Pay Range: $20 - $22 hourly rate

Job Description We’re looking for a results-oriented leader who thrives in a performance-driven retail environment and leads from the sales floor. This role is ideal for a motivated leader who knows how to convert traffic into revenue, elevate the customer experience, and inspire a team to exceed goals. If you love clienteling, coaching teams to win, and turning every interaction into a brand-building moment — we want to meet you! What You’ll Do Drive Sales & Client Engagement • Lead by example in achieving and exceeding individual and store sales goals, • Proactively engage customers, assess needs, and deliver personalized styling solutions, • Build and maintain strong client relationships through effective clienteling and follow-up, • Identify opportunities to cross-sell and upsell to maximize each transaction, • Leverage product knowledge to confidently communicate value and drive conversions Lead the Sales Floor • Inspire and motivate associates to deliver high-performance selling behaviors, • Create a dynamic, energetic, and results-focused sales culture, • Coach team members in real time to improve selling techniques and client engagement, • Execute UNTUCKit University training and reinforce daily performance conversations Deliver Operational Excellence • Open and close the store with accountability for results and standards, • Maintain a visually compelling, sales-focused floor environment, • Ensure stockroom organization supports selling efficiency, • Monitor KPIs and contribute insights based on customer feedback and sales trends What You Bring, • Prior retail leadership or keyholder experience, • Proven ability to drive sales and influence team performance, • Strong clienteling skills and a customer-first mindset, • High energy, strong communication skills, and a passion for results, • Commitment to living our CORE Values: Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun Requirements • Proven work experience as a Supervisor, Key holder or Assistant Manager, • Basic understanding of sales principles and customer service practices, • Proficiency in Apple products and G-suite, Omni-channel POS systems, • Solid communication and interpersonal skills, • Ability to work in the store alone, • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays., • High school degree, • Part Time: Hours May Vary. Benefits • Retirement Plan (401k), • Paid Time Off ( & Public Holidays), • Training & Development, • Casual working environment, • Wellness Resources, • 50-75% employee discount, • Pay Range: $20 - $22 hourly rate

Job Description MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those who are committed to these same values. We are currently seeking self-motivated, results-driven RETAIL COMPUTER TECHNICIANS, starting at $16.50/hour base pay with productivity incentives to increase hourly rates up to $19.50-$35. It is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40+ years! You’ll be spending up to half your time at the Service Counter, where you will be easing customer concerns by walking them through their comprehensive service options that will result in repeat customers for life, all while having the opportunity to earn uncapped commissions. The rest of your time will be spent in the shop diagnosing and repairing various computer devices and providing constant communication to your customers regarding their repair status. Click here to view our job video MAJOR RESPONSIBILITIES • Provide in-person consultations and troubleshooting to customers at the service counter on a variety of computers, computer-related equipment and other retail products sold in the store, • Recommend various service solutions including, but not limited to, data backups, anti-virus, extended warranties, and support subscriptions, • Identify, diagnose, and document hardware failure(s) or software problems on a variety of electronic devices including, but not limited to, desktops, laptops, mobile phones, TVs, and monitors, • Assemble custom computers sold by our expert build-your-own (BYO) sales team, • Understand and utilize technical manuals and support resources while maintaining appropriate technical certifications and vendor certifications, while keeping up to date on retail products and current technologies, • Maintain a cash till, handle customer transactions, and maintain the department by ensuring a clean work area is maintained and inventory is accurately tracked, • Provide timely, complete, and accurate information directly to customers via face-to-face, telephone, text, and email communication regarding their service event on a constant basis EDUCATION & EXPERIENCE: • High School diploma or equivalent with one-year related computer service repair or technical customer service experience strongly preferred, • CompTIA A+ certification or Apple ACMT and ACiT certifications, or the ability to be certified within 90 days of hire. *Apple certifications highly desirable, • Excellent communication & interpersonal skills combined with ability to multi-task and adjust priorities, • Physical requirements: lift up to 50 lbs., stand for prolonged periods of time, • Shifts include hours after and after the store is open to the public and may also include mornings, nights, weekends and holidays MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: • Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates, • Employee Discount that includes a Friends & Family Discount Program, • Tuition Reimbursement & Education Discounts, • Paid Time Off for Regular Associates, • 401K Plan with company match, • Esteemed Vendor & Company Job Training, • Career Advancement Opportunities OUR GROWTH OPPORTUNITIES: At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.

Job Description MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values. We are currently seeking self-motivated, results oriented RETAIL A+ COMPUTER TECHNICIANS. It is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40+ years! SALARY RANGE IS= $18-$30 Per Hour Click here to view our job video MAJOR RESPONSIBILITIES – RETAIL A+ COMPUTER TECHNICIAN: • Identify, diagnose, and document hardware failure or software problems on a variety of computers or computer-related equipment., • Provide technical explanations, do problem analysis, and recommend complete solutions to walk-in customers through consultative solution selling; build repeat business through customer satisfaction., • Recommend components/configurations and assemble customized computer systems., • Provide timely, complete, and accurate information directly to customers via face-to-face, telephone, text, and email communication regarding their service event., • Understand and utilize technical manuals and support resources while maintaining appropriate technical certifications (CompTIA A+ required, ACMT and ACiT a plus).and keep up-to-date on retail products and current technologies., • Maintain a cash till, handle customer transactions and maintain the department by ensuring a clean work area is maintained and inventory is accurately tracked EDUCATION & EXPERIENCE: • High School diploma or equivalent with one-year related computer service repair or technical customer service experience strongly preferred, • CompTIA A+ certification or Apple ACMT and ACiT certifications, or the ability to be certified within 90 days of hire., • Excellent communication & interpersonal skills combined with ability to multi-task and adjust priorities, • Physical requirements: lift up to 50 lbs., stand for prolonged periods of time, • Shifts include hours after and after the store is open to the public and may also include mornings, nights, weekends and holidays MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: • Flexible Schedules & Excellent Pay, • Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates, • Employee Discount that includes a Friends & Family Discount Program, • Tuition Reimbursement & Education Discounts, • Paid Time Off for Regular Associates, • 401K Plan with Company Match, • Esteemed Vendor & Company Job Training, • Career Advancement Opportunities OUR GROWTH OPPORTUNITIES: At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.

Job Title: Studio Leader (Manager) Type: Exempt Location: Various - (Union/Morris County locations) Leader must be able to travel to one of our operating locations within these counties. Description We are looking for a leader to join us to help build STRONG Pilates locations in New Jersey. This isn't a job, this is an opportunity to make a difference! If you're looking for a job, you need not apply and we wish you the best. About StriveWell StriveWell, Founded by Industry CMO Rico Macaraeg & Healthcare leader Steven Schnelle, StriveWell is an investment group that invests in brands that are inherently better for the world! Starting their focus in the state of New Jersey they bring brands to the state that create communities, and roles for people to come and be authentic and build a healthier future. NJ STRONG LLC is the official Franchisee of STRONG Pilates in New Jersey. About STRONG Pilates STRONG Pilates is a high-intensity, low impact, full body workout that combines rowing and biking with Pilates-inspired movements, utilizing an innovative Rowformer and Bikeformer machine. Unlike regular pilates, the Rowformer and Bikeformer allows for elevated heart rate by using the row and bike side, then transitioning back to the Pilates side. The increased intensity results in a substantial calorie burn helping the consumer burn body fat while also receiving the benefits of Pilates. With over 120 locations globally, STRONG Pilates blends pilates, strength and cardio into one membership and workout. STRONG Pilates is fastly growing in the US and globally. What are we looking for: We are seeking a highly motivated Sales & People leader to lead future STRONG locations in Central New Jersey. The Studio Leader will oversee all aspects of STRONG’s studio construction, operations, people and culture and performance. This includes overseeing and driving revenue, sales, studio operations, customer experience, and community impact. The ideal candidate is a leader in sales and customer-obsessed, with tremendous leadership skills. They have experience in selling themselves, coaching salespeople, sales team management, customer service training, marketing, lead generation, leadership and always leading by example. YES! You will be trained in the STRONG pilates coaching curriculum. This is a high-impact, high-effort role – Your work will make a significant impact and contribution to the growth of STRONG, for which you will be rewarded. Who is the right leader for this role: You do not need to be a trainer, or come from a fitness background for this role, we are looking for people who know how to lead and are passionate about people and fitness! You believe strongly in all things health and wellness and have a passion for living a healthy (mind and body) life. If you are results-driven, with an insatiable appetite for growth and a fast-paced/highly demanding work environment, this is the right opportunity for you. You love building and growing things, you like the challenge of revenue goals and surpassing them and are interested in a career filled with growth opportunities. Here are some of the things you'll do: • Lead and inspire a team of wellness professionals to deliver outstanding client experiences., • Organize the sales function of the studio around hundreds of members and thousands of leads regularly., • Oversee daily studio operations, ensuring a clean, welcoming, and efficient environment., • Manage scheduling, inventory, and financial transactions to optimize studio performance., • Develop and implement strategies to drive membership sales and client retention., • Foster a positive and inclusive studio culture that aligns with STRONG’s values., • Coordinate and host marketing networking events, collaborations, and community outreach activities., • Monitor and analyze key performance indicators, providing regular reports to upper management., • Stay current with industry trends and continuously seek opportunities for innovation and improvement. Here is how we will measure your success: You will be evaluated on the following metrics. Surpassing these metrics successfully for a calendar year will open growth opportunities. • Studio Performance (revenue, expense & EBITDA), • Team member retention and satisfaction, • Achieving & surpassing new member monthly goals, • Achieving revenue goals, • Successful secret shopper visit scores, • Listen 360 and team member culture scores Here is what we want from you: • Proven experience in a leadership role within the health, wellness, or hospitality industry., • Strong interpersonal and communication skills, with the ability to motivate and manage a team., • Exceptional organizational skills and attention to detail., • Passion for health, wellness, and a commitment to providing a top-notch client experience., • Ability to thrive in a fast-paced, dynamic environment., • Proficiency in scheduling, inventory management, and financial reporting., • Proficiency in Google Work Space and Excel, • Flexibility to work a variety of shifts, including evenings and weekends., • 2+ years in sales, • 1+ year in management, • Bachelors in a plus, but not required, • Experience with membership sales is a significant advantage, • A Growth Mindset and operates in a state of open mindedness Here is what we will offer you • 2 weeks of Paid vacation, • $500 vacation stipend (we want you to recharge), • Apple Watch, Whoop, or Oura -- we want to help you track your sleep, fitness, and health so you get to choose which is best for you!, • STRONG Pilates & SWTHZ Swag of course!, • Tremendous growth opportunity (join on the ground floor) -Succession planning and leader development are important to us, • Front seat view of entrepreneurship training and development, • Access to all STRONG and SWTHZ locations, for you and your partner/spouse, • Exempt Salary of $58,000+ Commissions + Performance Bonus Where you will work: This role will be located at one of our locations between Union and Morris County, candidates must be able and capable to travel between these areas.. Job Type: Full-time Pay: $58,000.00 per year + Commissions + Performance Bonus OTE $70k+ Benefits: • Employee discount, • Flexible schedule, • Paid time off Work Location: In person

Job Description MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those who are committed to these same values. We are currently seeking self-motivated, results-driven RETAIL COMPUTER TECHNICIANS, starting at $15.49/hour base pay with productivity incentives to increase hourly rates up to $18-$35 + SPIFFs. It is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40+ years! You’ll be spending up to half your time at the Service Counter, where you will be easing customer concerns by walking them through their comprehensive service options that will result in repeat customers for life, all while having the opportunity to earn uncapped commissions. The rest of your time will be spent in the shop, diagnosing and repairing various computer devices and providing constant communication to your customers regarding their repair status. Click here to view our job video MAJOR RESPONSIBILITIES • Provide in-person consultations and troubleshooting to customers at the service counter on a variety of computers, computer-related equipment and other retail products sold in the store, • Recommend various service solutions including, but not limited to, data backups, anti-virus, extended warranties, and support subscriptions, • Identify, diagnose, and document hardware failure(s) or software problems on a variety of electronic devices including, but not limited to, desktops, laptops, mobile phones, TVs, and monitors, • Assemble custom computers sold by our expert build-your-own (BYO) sales team, • Understand and utilize technical manuals and support resources while maintaining appropriate technical certifications and vendor certifications, while keeping up to date on retail products and current technologies, • Maintain a cash till, handle customer transactions, and maintain the department by ensuring a clean work area is maintained and inventory is accurately tracked, • Provide timely, complete, and accurate information directly to customers via face-to-face, telephone, text, and email communication regarding their service event on a constant basis EDUCATION & EXPERIENCE: • High School diploma or equivalent with one year of related computer service repair or technical customer service experience strongly preferred, • CompTIA A+ certification or Apple ACMT and ACiT certifications, or the ability to be certified within 90 days of hire. *Apple certifications highly desirable, • Excellent communication & interpersonal skills combined with ability to multi-task and adjust priorities, • Physical requirements: lift up to 50 lbs., stand for prolonged periods of time, • Shifts include hours after and after the store is open to the public and may also include mornings, nights, weekends and holidays MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: • Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates, • Employee Discount that includes a Friends & Family Discount Program, • Tuition Reimbursement & Education Discounts, • Paid Time Off for Regular Associates, • 401K Plan with company match, • Esteemed Vendor & Company Job Training, • Career Advancement Opportunities OUR GROWTH OPPORTUNITIES: At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.

Job Description Come be a part of the Crumbl Cookies expansion across New Jersey! Benefits and Compensation • Fun, energetic and upbeat atmosphere, • Substantial opportunity for career growth (as Crumbl continues to grow in NJ and neighboring states), • Ongoing career/leadership development program with a path to future Franchise ownership, • Competitive and transparent compensation plan, • $60,000 base + monthly bonuses, • 401k, • Sundays Off, • Paid Time Off, • Sick Time Who are we looking for? If you are an experienced leader, who excels at creating creating raving fans through customer service and operational excellence, then this opportunity is right for you. Crumbl Cookies is the fastest growing bakery in America, serving what is widely considered to be the best gourmet cookies in the world! We are looking for the right additions to our leadership team, that can maintain the best-in-class products and customer service that Crumbl is known for, while also maintaining a work environment that our staff takes pride in being a part of. Crumbl is a fun and upbeat atmosphere that requires responsible and talented leaders that thrive in running efficient store operations, engaging and inspiring staff, delivering world class service, creating raving fans, and maintaining incredible cookie quality. We accept nothing but the best from ourselves for our customers and our staff. This role's main responsibility is to consistently deliver remarkable experiences for each guest, all day, every day through a highly effective team. Crumbl leaders must treat those they work with, as well as guests, with great care, dignity, and respect. Crumbl is rapidly opening new stores in multiple locations, and constantly developing and promoting talent, so there is tremendous opportunity to move up in the organization. A leadership role within the Crumbl family is a genuine career opportunity. Franchise owners put a heavy priority on providing best-in-class compensation for all leadership levels, as well as continuing to provide opportunities to grow and develop leadership skills. The rapid expansion of Crumbl Cookies in NJ will provide existing leaders with the opportunity to continue taking next steps in their careers, and may lead to future partnerships with the owners on future locations. Essential Role Functions Leadership & Management | People Development | Operations | Raving Fans Service | Communication | Attention to Detail | Technology Implementation | Cleanliness & Tidiness • LEADERSHIP & MANAGEMENT: Lead the team in working together to accomplish various objectives and manage a variety of systems and processes to excel in meeting key performance indicators (KPIs) while building and developing the "Crumbl Culture"., • PEOPLE DEVELOPMENT: Assist in developing Crumbl team members' skills and capabilities for their current roles, as well as roles they may grow into in the near future. This includes maintaining training standards and systems for newly hired staff, as well as ongoing coaching for all staff, to ensure proper procedures are maintained., • OPERATIONS: Support the general manager in a variety of Crumbl operational areas which include but not limited to: Inventory and supply, schedule management, quality control, adherence to policies and systems, facilities and equipment management, etc., • RAVING FANS SERVICE: Stay on top of customer reviews and make any necessary corrections to ensure a world class customer experience. Handle any complaints or customer issues with the upmost professionalism and ensure the reputation of the brand and store stays pristine., • STORE METRICS & NEW CUSTOMER AQUISITION: Stay keenly aware at all times of the key performance indicators (KPI's) that are measured and prioritized by Crumbl and the management team. Ensure that these targets are all met/exceeded. These KPI's include average ticket times for each order, average time spent out-of-stock of any menu items, and several other metrics scored by customers within the Crumbl customer app., • TECHNOLOGICAL APTITUDE: Confidently be able to use email, chat applications (slack, etc), apple products (point of sale ipads), shared spreadsheet programs (mainly google sheets), and several applications. We expect all leaders to either be familiar with these common applications, or be well versed enough in similar tools to be able to quickly learn and deploy these and several other leadership tools., • CLEANLINESS & TIDINESS: Always maintain a clean, orderly, and safe environment. All leaders are responsible for ensuring the lobby as well as all stations and baking equipment, are clean, sanitary and orderly beyond company and state requirements at all times., • FACILITIES & EQUIPMENT: Helps monitor safe use and movement in and around the facility and equipment. Make immediate corrections to any staff using any equipment in any way that could be unsafe or lead to equipment damage. Communicate promptly to management to initiate repairs if needed. Role Qualifications Character | Work-Ethic | Cultural Fit | Experience | Education | Commitment to People & Excellence • CHARACTER: Strong moral compass and the ability to manage a very large and diverse crew fairly. See the good in everyone while also firmly holding staff accountable., • WORK-ETHIC: Lead from the front. Our entire management team is actively involved in the operation of the store during each shift., • CULTURAL FIT: A high-energy team player that enjoys working with a leadership team, rather than needing to be "the boss". Willing to take constructive criticism., • EXPERIENCE: Preferably 1-2 years of leadership/management experience managing a large staff, including the management of other leaders., • EDUCATION: Formal education is a positive factor, but applicable experience will be prioritized over a degree or diploma., • COMMITMENT TO EXCELLENCE: Takes pride in delivering a best-in-class experience to customers and staff. Enjoys serving and adding value to others. We believe In The value of people • We treat our customers like gold, and recognize that their loyalty and passion for Crumbl Cookies is what drives the business., • We see the potential in every staff member, and strive to help them develop skills and habits that will help them throughout their entire life., • We treat each other with respect at all times, and ensure that we all work as a team to make the workplace a fun environment that we are all proud of. Character, Values & Excellence • We have high integrity and character, which builds an unbreakable level of trust., • We are excellence driven, paying attention to every detail., • We pride ourselves on our teamwork and our ability to do more by working together. Living Life, Inspiring, & Having Fun! "Do what you do so well that they want to see it again and bring their friends." - Walt Disney Company DescriptionDough Buds is the Franchisee of Crumbl ParamusDough Buds is the Franchisee of Crumbl Paramus

Job Description Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team. AV Operations Manager | The Mallory, NYC About The Mallory: The Mallory is Convene Hospitality Group's premier new event destination located within the historic Terminal Warehouse in West Chelsea, New York. Reimagined from a landmark 19th-century freight hub into a dynamic 50,000-square-foot venue, The Mallory blends original industrial architecture with modern design and technology to host everything from galas and fashion shows to weddings and private celebrations for up to 550 guests. We are building a hospitality-oriented team dedicated to delivering thoughtful, high-touch experiences for every client and guest who step through our doors. Learn more about our space at: https://www.themallorynyc.com. As we continue building our opening team, we are seeking an AV Operations Manager to join our Operations Team. The AV Operations Manager plays a key role in delivering seamless, high-quality meeting and event experiences by overseeing the full audio-visual and technology environment, including networking, desktop support, audio/video conferencing, webcasting, lighting, and HSIA services. This role leads and supports AV personnel, coordinating onsite execution, guiding task delegation, and ensuring flawless delivery across all events and programming. Working closely with clients, sales, and event teams, the AV Operations Manager helps create exceptional guest experiences and partners with the AV production team to translate pre-production plans into smooth, successful onsite execution. This is a full time, salaried position that reports directly to the General Manager of the property. What You'll Do: Production Responsibilities • Manage the onsite efficiency and effectiveness of the venue's AV Operation and resources including but not limited to event logistics, staffing, and equipment. (in-house and rentals), • Provide ad-hoc troubleshooting and assistance to clients of all experience and competency levels., • Manage and maintain a regular cadence of proactive testing and troubleshooting AV equipment and scenarios, including but not limited to audio, video, lighting, computer networking systems, and hardware., • Coordinate with clients, Ops Managers, Event Producers/Production Managers, and the AV Production Manager, ensuring their technological needs are met and in place for arrival., • Attend PEOs, Pre-Cons, and pre-production meetings as needed., • Provide to the sales and production team a thorough understanding of the client experience with Convene prior to the start of their meeting/event. Event Execution • Provide anticipatory customer service by establishing good working relationships with Convene team members, divisions, and vendors., • Direct and delegate day-to-day floor operations of AV personnel, including but not limited to set and strike, time-keeping, loading equipment in and out, etc., • Contribute to financial reporting of client programs, tracking labor hours/dollar amounts, and other departmental expenses. Operations & Administration • Oversee event production planning with AV Production, Event Production, and Operations teams to ensure alignment across schedules, budgets, and service delivery., • Lead, coach, and develop AV Operations staff through training, mentorship, and performance feedback., • Foster a collaborative, high-engagement team culture that supports innovation, accountability, and employee development., • Partner with Technology and cross-functional teams on projects that improve operational efficiency and execution., • Participate in performance reviews and provide ongoing employee feedback and development input., • Lead recruitment for AV Operations roles, including sourcing, interviewing, and hiring using structured selection methods., • Stay current on industry trends through benchmarking, trade publications, competitive research, and conferences., • Maintain and update departmental SOPs on a quarterly basis., • Manage vendor invoice approval and submission to Accounts Payable., • Support annual budgeting and forecasting processes., • Produce weekly and monthly operational status reports., • Uphold organizational cultural and service standards across all AV Operations activities., • Take initiative to solve problems, improve processes, and perform additional duties as needed. What We Look For: • 5+ years' experience in managing AV and IT equipment and computer software systems, • People management experience, • Customer service or hospitality experience preferred., • Demonstrate extensive knowledge of audiovisual equipment including analog/digital audio mixers, wireless microphone systems, seamless video switchers, and projectors/displays., • Possess an understanding of Crestron control, and hardware endpoints., • Basic knowledge of data networking principles, architecture, and applications., • Experience in the basic installation, configuration, operation and administration of operating systems, applications and hardware for Macs, PCs, LANs, servers., • Proficient in Microsoft Office and Apple iWorks suite of business applications., • Ability to lead and manage other team members while working effectively with both internal and external clients., • Experience with CRM applications., • Flexible, long, and weekend hours sometimes required., • Ability to move, lift, carry, push, pull, and place objects up to 25 pounds without assistance., • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping., • Ability to stand, sit, or walk for an extended period of time., • Ability to climb and work on a ladder for lengthy periods of time. Equipment & Technical Qualifications: • Audio: 4-48 channel analog/digital mixers, wireless microphone lavaliers and handhelds, push to talk microphone systems, audio recorders. Familiarity with Biamp Server/Forte systems is a plus., • Video: Switchers, projectors, LCD displays, LED Video Walls, • Lighting: Knowledge of Lighting Maps, lighting concepts, and lighting best practices, familiarity with rigging. IT: Wi-Fi troubleshooting, connecting hardline internet, Knowledge of DHCP/Static IP addressing, operate, other collaboration tools and equipmentHybrid: Familiarity with virtual meeting and event platform functions as well as livestreaming technologies including cameras, encoders, and lighting. Control: Familiarity with Crestron control systems and associated hardware Compensation: The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Base Annual Salary Salary Min: $85,000 Salary Max: $95,000 This role is also eligible for Convene's annual incentive performance bonus plan. This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. We're Here For You: At Convene Hospitality Group, we want you to feel supported in every part of your life. Here's what you can expect: • Health & Wellness: Day-one health coverage for you and your family, 24/7 virtual care, emotional well-being support, and fertility & family planning benefits. Because your well-being matters, inside and outside of work., • Time Off & Balance: Generous PTO, your birthday off (because, of course!), paid parental leave, and a year-end holiday closure to recharge., • Financial Growth: 401K with company match and support for education, courses, and certifications. We invest in you so you can grow personally and professionally., • Development & Recognition: Ongoing career growth opportunities plus recognition programs to celebrate milestones., • Community & Impact: Volunteer and give-back opportunities, and the chance to make a real impact in the work you do. At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, and experiences. Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day. We want everyone here to feel welcome, supported, and free to be themselves. If you're excited to grow, learn, and make an impact, we'd love to have you on the team. Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives. #LI-LC1

Job Description Crumbl Cookies - Store Manager Bergen Town Center Paramus New Jersey Come be a part of the Crumbl Cookies expansion across New Jersey! Benefits and Compensation • Fun, energetic and upbeat atmosphere, • Substantial opportunity for career growth (as Crumbl continues to grow in NJ and neighboring states), • Ongoing career/leadership development program with a path to future Franchise ownership, • Competitive and transparent compensation plan, • $60,000 base salary plus bonuses, • 401K, • Sundays Off, • Paid Time Off, • Sick Time Who are we looking for? If you are an experienced leader, who excels at creating creating raving fans through customer service and operational excellence, then this opportunity is right for you. Crumbl Cookies is the fastest growing bakery in America, serving what is widely considered to be the best gourmet cookies in the world! We are looking for the right additions to our leadership team, that can maintain the best-in-class products and customer service that Crumbl is known for, while also maintaining a work environment that our staff takes pride in being a part of. Crumbl is a fun and upbeat atmosphere that requires responsible and talented leaders that thrive in running efficient store operations, engaging and inspiring staff, delivering world class service, creating raving fans, and maintaining incredible cookie quality. We accept nothing but the best from ourselves for our customers and our staff. This role's main responsibility is to consistently deliver remarkable experiences for each guest, all day, every day through a highly effective team. Crumbl leaders must treat those they work with, as well as guests, with great care, dignity, and respect. Crumbl is rapidly opening new stores in multiple locations, and constantly developing and promoting talent, so there is tremendous opportunity to move up in the organization. A leadership role within the Crumbl family is a genuine career opportunity. Franchise owners put a heavy priority on providing best-in-class compensation for all leadership levels, as well as continuing to provide opportunities to grow and develop leadership skills. The rapid expansion of Crumbl Cookies in NJ will provide existing leaders with the opportunity to continue taking next steps in their careers, and may lead to future partnerships with the owners on future locations. Essential Role FunctionsLeadership & Management | People Development | Operations | Raving Fans Service | Communication | Attention to Detail | Technology Implementation | Cleanliness & Tidiness • LEADERSHIP & MANAGEMENT: Lead the team in working together to accomplish various objectives and manage a variety of systems and processes to excel in meeting key performance indicators (KPIs) while building and developing the "Crumbl Culture"., • PEOPLE DEVELOPMENT: Assist in developing Crumbl team members' skills and capabilities for their current roles, as well as roles they may grow into in the near future. This includes maintaining training standards and systems for newly hired staff, as well as ongoing coaching for all staff, to ensure proper procedures are maintained., • OPERATIONS: Support the general manager in a variety of Crumbl operational areas which include but not limited to: Inventory and supply, schedule management, quality control, adherence to policies and systems, facilities and equipment management, etc., • RAVING FANS SERVICE: Stay on top of customer reviews and make any necessary corrections to ensure a world class customer experience. Handle any complaints or customer issues with the upmost professionalism and ensure the reputation of the brand and store stays pristine., • STORE METRICS & NEW CUSTOMER AQUSITION: Stay keenly aware at all times of the key performance indicators (KPI's) that are measured and prioritized by Crumbl and the management team. Ensure that these targets are all met/exceeded. These KPI's include average ticket times for each order, average time spent out-of-stock of any menu items, and several other metrics scored by customers within the Crumbl customer app., • TECHNOLOGICAL APTITUDE: Confidently be able to use email, chat applications (slack, etc), apple products (point of sale ipads), shared spreadsheet programs (mainly google sheets), and several applications. We expect all leaders to either be familiar with these common applications, or be well versed enough in similar tools to be able to quickly learn and deploy these and several other leadership tools., • CLEANLINESS & TIDINESS: Always maintain a clean, orderly, and safe environment. All leaders are responsible for ensuring the lobby as well as all stations and baking equipment, are clean, sanitary and orderly beyond company and state requirements at all times., • FACILITIES & EQUIPMENT: Helps monitor safe use and movement in and around the facility and equipment. Make immediate corrections to any staff using any equipment in any way that could be unsafe or lead to equipment damage. Communicate promptly to management to initiate repairs if needed. Role Qualifications Character | Work-Ethic | Cultural Fit | Experience | Education | Commitment to People & Excellence • CHARACTER: Strong moral compass and the ability to manage a very large and diverse crew fairly. See the good in everyone while also firmly holding staff accountable., • WORK-ETHIC: Lead from the front. Our entire management team is actively involved in the operation of the store during each shift., • CULTURAL FIT: A high-energy team player that enjoys working with a leadership team, rather than needing to be "the boss". Willing to take constructive criticism., • EXPERIENCE: Preferably 1-2 years of leadership/management experience managing a large staff, including the management of other leaders., • EDUCATION: Formal education is a positive factor, but applicable experience will be prioritized over a degree or diploma., • COMMITMENT TO EXCELLENCE: Takes pride in delivering a best-in-class experience to customers and staff. Enjoys serving and adding value to others. We believe InThe value of people • We treat our customers like gold, and recognize that their loyalty and passion for Crumbl Cookies is what drives the business., • We see the potential in every staff member, and strive to help them develop skills and habits that will help them throughout their entire life., • We treat each other with respect at all times, and ensure that we all work as a team to make the workplace a fun environment that we are all proud of.Character, Values & Excellence, • We have high integrity and character, which builds an unbreakable level of trust., • We are excellence driven, paying attention to every detail., • We pride ourselves on our teamwork and our ability to do more by working together.Living Life, Inspiring, & Having Fun! Upon being hired, in order to ensure you are successful in the role of General Manager, a 30 day training period will take place to ensure you meet and exceed in the job requirements of a General Manager. This training period will involve shadowing other management, learning all system/policies/procedures and becoming personally proficient in all stations throughout the store, prior to managing any function/shift alone. Training compensation will be between $20 hour and upon completion of the 30 day training period, full General Manager compensation and benefits will begin. "Do what you do so well that they want to see it again and bring their friends." - Walt Disney

Job Description MICRO CENTER is the nation’s leading computer and electronics big box retailer, offering more than 40,000 top technology products. For over 45 years, our success has been driven by unmatched expertise, a passion for innovation, and a steadfast commitment to exceptional customer service. Joining Micro Center means more than working in retail—it’s an opportunity to be at the forefront of fast-growing tech, including edge AI, advanced 3D printing, robotics, and emerging maker solutions shaping the future. At Micro Center, Passion, Energy, and Commitment aren’t just words—they’re how we work, grow, and win together. We take pride in creating long-term customer relationships and cultivating a workplace where associates are supported, empowered, and valued. Our teams play a hands-on role in bringing complex and cutting-edge solutions to life for our customers, making technology approachable and impactful every day. Salary range is $65,000 - $72,000 Click here to view our job video MAJOR RESPONSIBILITIES: • Maintain orderly operation and safety of all areas of responsibility; ensure that service policies and procedures are being properly carried out at the store level, • Consistently achieve customer satisfaction, sales, productivity, payroll and expense goals of the service repair shop, • Maintain fiscal and operational controls including planning and managing departmental budget (Service Department P&L), • Through Service Department leadership, ensure all customer and/or computer issues are resolved in a timely manner and in alignment with company policy, • Ensure customers are served promptly and courteously and that customer satisfaction standards are met, • Work effectively through associates to achieve desired results regarding customer satisfaction, sales, productivity and technical solutions, • Ensure associates maintain appropriate technical certifications (CompTIA A+ and Apple Certification) to enable proper service of products, • Participate in and lead open and close procedures, to include freight flow and merchandise processing as well as tracking of company assets through inventory control, • Serve as manager-in-charge during absence of General Manager or other store managers, • Ensure the execution of ad set and visual merchandising standards, • Manage staffing, orientation and training to ensure competent and certified associates are hired, trained and scheduled to properly service our customers, • Develop and coach associates in the areas of customer satisfaction, product knowledge, solution selling and standard operating procedures; ensure goals and results are communicated, • Ensure human resource issues are handled in accordance with guidelines; partner with Regional HR Manager and Store Manager when needed, • Perform other duties and tasks as assigned EDUCATION & EXPERIENCE: • 5+ years of leadership experience with a major big box retailer in a high-volume, 30,000+ square-foot store, preferably in a productivity-based computer or technology service and repair environment, • Previous experience in all aspects of retail management: driving sales, merchandising, operations, freight flow and technical customer service, • Experience in human resources functions and capable of hiring, retaining and coaching qualified employees, • Ability to execute corporate initiatives and analyze the competition, • A college degree is preferred, • Physical requirements: lift up to 50 lbs., stand for prolonged periods of time, • Shifts include hours after and after the store is open to the public and may also include mornings, nights, weekends and holidays, • Experience within the consumer electronics industry is strongly preferred, with direct accountability for achieving P&L and customer satisfaction targets MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: • Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates, • Employee Discount that includes a Friends & Family Discount Program, • Tuition Reimbursement & Education Discounts, • Paid Time Off for Regular Associates, • 401K Plan with Company Match, • Esteemed Vendor & Company Job Training, • Career Advancement Opportunities Why Micro Center Our core promise is to take care of our associates and our customers. That commitment has guided our culture, our growth, and our success for more than four decades—and it’s what makes Micro Center a truly exceptional place to build your career. Micro Center is an Equal Opportunity Employer.

Job Description Crumbl Cookies Assistant General Manager 1235 Chestnut St. Union, NJ Come be a part of the Crumbl Cookies expansion across New Jersey! Benefits and Compensation • Fun, energetic and upbeat atmosphere, • Substantial opportunity for career growth (as Crumbl continues to grow in NJ and neighboring states), • Ongoing career/leadership development program with a path to future Franchise ownership, • Competitive and transparent compensation plan, • $18-23 per hour (wages + tips) + $3,000/yr in available bonuses (avg $44,600/year, including bonuses), • Paid Time Off, • Sick Time, • Health insurance reimbursement program Who are we looking for? If you are an experienced leader, who excels at creating creating raving fans through customer service and operational excellence, then this opportunity is right for you. Crumbl Cookies is the fastest growing bakery in America, serving what is widely considered to be the best gourmet cookies in the world! We are looking for the right additions to our leadership team, that can maintain the best-in-class products and customer service that Crumbl is known for, while also maintaining a work environment that our staff takes pride in being a part of. Crumbl is a fun and upbeat atmosphere that requires responsible and talented leaders that thrive in running efficient store operations, engaging and inspiring staff, delivering world class service, creating raving fans, and maintaining incredible cookie quality. We accept nothing but the best from ourselves for our customers and our staff. This role's main responsibility is to consistently deliver remarkable experiences for each guest, all day, every day through a highly effective team. Crumbl leaders must treat those they work with, as well as guests, with great care, dignity, and respect. Crumbl is rapidly opening new stores in multiple locations, and constantly developing and promoting talent, so there is tremendous opportunity to move up in the organization. A leadership role within the Crumbl family is a genuine career opportunity. Franchise owners put a heavy priority on providing best-in-class compensation for all leadership levels, as well as continuing to provide opportunities to grow and develop leadership skills. The rapid expansion of Crumbl Cookies in NJ will provide existing leaders with the opportunity to continue taking next steps in their careers, and may lead to future partnerships with the owners on future locations. Essential Role FunctionsLeadership & Management | People Development | Operations | Raving Fans Service | Communication | Attention to Detail | Technology Implementation | Cleanliness & Tidiness • LEADERSHIP & MANAGEMENT: Lead the team in working together to accomplish various objectives and manage a variety of systems and processes to excel in meeting key performance indicators (KPIs) while building and developing the "Crumbl Culture"., • PEOPLE DEVELOPMENT: Assist in developing Crumbl team members' skills and capabilities for their current roles, as well as roles they may grow into in the near future. This includes maintaining training standards and systems for newly hired staff, as well as ongoing coaching for all staff, to ensure proper procedures are maintained., • OPERATIONS: Support the general manager in a variety of Crumbl operational areas which include but not limited to: Inventory and supply, schedule management, quality control, adherence to policies and systems, facilities and equipment management, etc., • RAVING FANS SERVICE: Stay on top of customer reviews and make any necessary corrections to ensure a world class customer experience. Handle any complaints or customer issues with the upmost professionalism and ensure the reputation of the brand and store stays pristine., • STORE METRICS & NEW CUSTOMER AQUSITION: Stay keenly aware at all times of the key performance indicators (KPI's) that are measured and prioritized by Crumbl and the management team. Ensure that these targets are all met/exceeded. These KPI's include average ticket times for each order, average time spent out-of-stock of any menu items, and several other metrics scored by customers within the Crumbl customer app., • TECHNOLOGICAL APTITUDE: Confidently be able to use email, chat applications (slack, etc), apple products (point of sale ipads), shared spreadsheet programs (mainly google sheets), and several applications. We expect all leaders to either be familiar with these common applications, or be well versed enough in similar tools to be able to quickly learn and deploy these and several other leadership tools., • CLEANLINESS & TIDINESS: Always maintain a clean, orderly, and safe environment. All leaders are responsible for ensuring the lobby as well as all stations and baking equipment, are clean, sanitary and orderly beyond company and state requirements at all times., • FACILITIES & EQUIPMENT: Helps monitor safe use and movement in and around the facility and equipment. Make immediate corrections to any staff using any equipment in any way that could be unsafe or lead to equipment damage. Communicate promptly to management to initiate repairs if needed. Role Qualifications Character | Work-Ethic | Cultural Fit | Experience | Education | Commitment to People & Excellence • CHARACTER: Strong moral compass and the ability to manage a very large and diverse crew fairly. See the good in everyone while also firmly holding staff accountable., • WORK-ETHIC: Lead from the front. Our entire management team is actively involved in the operation of the store during each shift., • CULTURAL FIT: A high-energy team player that enjoys working with a leadership team, rather than needing to be "the boss". Willing to take constructive criticism., • EXPERIENCE: Preferably 1-2 years of leadership/management experience in a fast paced environment with a large staff., • EDUCATION: Formal education is a positive factor, but applicable experience will be prioritized over a degree or diploma., • COMMITMENT TO EXCELLENCE: Takes pride in delivering a best-in-class experience to customers and staff. Enjoys serving and adding value to others. We believe InThe value of people • We treat our customers like gold, and recognize that their loyalty and passion for Crumbl Cookies is what drives the business., • We see the potential in every staff member, and strive to help them develop skills and habits that will help them throughout their entire life., • We treat each other with respect at all times, and ensure that we all work as a team to make the workplace a fun environment that we are all proud of.Character, Values & Excellence, • We have high integrity and character, which builds an unbreakable level of trust., • We are excellence driven, paying attention to every detail., • We pride ourselves on our teamwork and our ability to do more by working together.Living Life, Inspiring, & Having Fun! Upon being hired, in order to ensure you are successful in the desired role of an assistant manager, a 30 day training period will take place to ensure you meet and exceed in the job requirements of an assistant manager. This training period will involve shadowing other management, learning all system/policies/procedures and becoming personally proficient in all stations throughout the store, prior to managing any shift alone. Training compensation will be between $15-$17 per hour (plus tips, which vary but average approximately $3-5 per hour) and upon completion of the 30 day training period, full Assistant Manager compensation and benefits will begin. "Do what you do so well that they want to see it again and bring their friends." - Walt Disney

Job Description "Is your passion in retail?” We are looking for a Retail Store Manager to oversee the daily operations if our store in Garden City, NY. The ideal candidate will have prior management experience and solid working knowledge in a retail store environment. “Do you have the gift of motivating those around you?” The successful leader will have experience building and motivating a team to effectively serve the customer and drive sales revenue. CORE VALUES- Be Kind, Own It, Work Together, Communicate, Mentor and HAVE FUN! RESPONSIBILITIES • Lead through the UNTUCKit CORE values, • Champion of personal development through partnership with your direct supervisor, • Create and ensure a cohesive work environment that inspires engagement, • Confidently train, coach and develop team members using UNTUCKit University training tools and resources, • Be able to adapt to an UNTUCKit selling culture, • Manage and motivate staff to achieve maximum performance, • Effectively delegate tasks to team members, • Lead the store team to deliver exceptional customer service, • Control inventory levels and provide feedback to corporate partners of trends, • Empower Assistant Manager to manage visual operations and provide guidance, • Have strong knowledge of multi-channel POS Systems, • Attract, hire and retain a diverse team of top talent, • Manage all aspects of operational compliance within the store, • Accurately track store budgets and manage ordering procedures, • Analyze sales and expense reports, • Network within your market and keep corporate partners in the loop of local trends, • Ability to take on more responsibilities from your market managers Requirements • Proven experience as a retail manager, • Knowledge of retail management best practices, • Outstanding communication and interpersonal abilities, • Excellent organization and leadership skills, • Have a growth and development mindset with strong business acumen, • Flexibility; ability to adapt to changing priorities quickly, • Excellent knowledge of retail point of sale systems, • Proficient in Apple technology, G-Suite, and Multi-channel POS systems, • BS/BA in business administration, sales or relevant field, preferred, • Ability to work in the store alone, • Flexible with scheduling and available to work retail hours, which will include day, evening, weekends and/or holidays, • Hour expectation 40 hours/week, 5 days a week Benefits • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off ( & Public Holidays), • Short Term & Long Term Disability, • Training & Development, • Casual working environment, • Wellness Resources, • Pay Range: $75,000 - $80,000 Annual Salary

Job Description We are seeking an accomplished Community Manager to lead the operations, financial performance, and resident experience of a premier luxury multifamily community. This role requires a proven leader with experience managing large-scale Class A assets, driving revenue growth, and overseeing high-performing onsite teams. The ideal candidate has successfully managed communities exceeding 400 units, understands the complexities of lease-up and stabilization, and possesses strong business acumen related to revenue management, asset preservation, and operational excellence. This is an opportunity to oversee a flagship property and play a key role in maximizing occupancy, resident satisfaction, and long-term asset performance. Key ResponsibilitiesLeadership & Team Development • Recruit, develop, and lead a high-performing onsite team, including leasing, administrative, and maintenance personnel., • Foster a culture of accountability, professionalism, and exceptional customer service., • Provide coaching, performance management, and career development support to team members., • Partner with maintenance leadership to ensure operational efficiency and property readiness., • Establish performance expectations and monitor progress toward occupancy, retention, and financial goals.Property Operations, • Direct all day-to-day operations of a luxury multifamily community., • Maintain exceptional curb appeal, amenity presentation, and overall community standards., • Conduct regular property inspections and implement corrective action plans as needed., • Ensure efficient apartment turnover processes and readiness for resident move-ins., • Oversee vendor relationships, service contracts, and operational compliance requirements.Revenue Management & Financial Performance, • Drive financial performance through strategic revenue management and expense control., • Analyze market conditions, competitor activity, occupancy trends, and pricing opportunities., • Develop and implement rental pricing strategies that maximize revenue and support occupancy objectives., • Manage concession programs and evaluate their effectiveness against leasing goals., • Prepare, administer, and monitor operating budgets and forecasts., • Review financial reports, identify performance trends, and implement action plans to improve results., • Ensure timely rent collections and effective delinquency management.Lease-Up & Asset Stabilization, • Lead lease-up initiatives and occupancy growth strategies for newly delivered or repositioned communities., • Collaborate with marketing and leasing teams to accelerate absorption and achieve stabilization goals., • Monitor leasing traffic, conversion ratios, and market penetration to adjust strategies as needed., • Develop resident retention programs that support long-term occupancy and revenue growth., • Partner with ownership and regional leadership to execute asset-specific business plans.Capital Projects & Asset Preservation, • Manage capital improvement initiatives and property enhancement projects., • Coordinate warranty-related items with contractors, vendors, and development partners., • Oversee vendor performance to ensure quality workmanship and contract compliance., • Support long-term asset preservation through preventive maintenance planning and execution., • Monitor project timelines, budgets, and completion standards.Resident Experience & Compliance, • Deliver a superior resident experience through responsive communication and service excellence., • Address resident concerns and escalated issues promptly and professionally., • Ensure compliance with Fair Housing regulations, OSHA standards, and company policies., • Maintain accurate documentation and operational records.QualificationsRequired Experience, • Minimum 5 years of multifamily property management experience., • At least 2 years of experience managing a Class A luxury apartment community., • Experience overseeing communities of 400+ units., • Demonstrated success leading large onsite teams and managing complex operations., • Strong experience with budgeting, financial reporting, and revenue optimization.Highly Preferred, • Lease-up, new construction, or property stabilization experience., • Experience opening, delivering, or stabilizing newly developed multifamily communities., • Capital project management experience, including vendor oversight and warranty coordination., • Experience working within luxury, high-profile, or flagship multifamily assets.Skills & Competencies, • Advanced revenue management and pricing strategy expertise., • Strong understanding of leasing analytics, market surveys, and competitive positioning., • Proven leadership, coaching, and employee development abilities., • Excellent organizational and project management skills., • Strong analytical and financial decision-making capabilities., • Exceptional customer service and conflict resolution skills., • Knowledge of Fair Housing laws and multifamily compliance standards., • Proficiency with property management software platforms such as Yardi, RealPage, Entrata, or similar systems., • Strong Microsoft Office skills, including Excel and Outlook.Physical Requirements, • Ability to walk the community regularly, including climbing stairs., • Ability to inspect units, amenities, and common areas throughout the property., • Ability to lift up to 25 pounds occasionally., • Flexibility to work evenings, weekends, and holidays as business needs require.Compensation & Benefits Salary Range: $100,000 – $130,000 annually, commensurate with experience and qualifications. Comprehensive benefits package may include: • Medical, Dental, and Vision Insurance, • Company-Paid Life Insurance, • Disability Coverage, • 401(k) Retirement Plan with Employer Match, • Paid Time Off and Paid Holidays, • Tuition Reimbursement, • Employee Assistance Program, • Parental Leave, • Pet Insurance, • Employee Recognition Programs, • Professional Development Opportunities If you have a track record of leading luxury multifamily communities, driving operational excellence, and delivering exceptional financial results, we encourage you to apply. ------------------------------------------------------------------ This job is In-Person. Pay Range: Salary $100,000.00 to $130,000.00 We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees. Download the Sparks Group mobile app from Apple App Store or Google Play. ------------------------------------------------------------------ Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.

Job Description We are looking for a Mobile Device Management Consultant to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. To Be Successful In This Role • Requirements gathering from Customer on MDM (iOS, Android and Windows), • Design, Implementation and Administration of MDM Infrastructure (Hybrid or Cloud) using Workspace One (Airwatch), • Create and / or review HLD, LLD, SMTD, SOP and Test Cases documents for the solution, • Should be able to manage and administer Device Management, Application Management (mandatory or make it available for user), Content Management and Email Management Skills • Strong knowledge on Apple DEP, VPP and Enterprise Connect implementation, • Has good understanding of how Certificate Authority works, • Configure VMware Workspace ONE to support Mac at Emerson, • Experience in preparing video self-service platform for all users, Windows and Mac, • Hand on experience setting up Apple Business Manager, • Experience in setting up communications and controls for migrating existing Macs to management, • Expertise and knowledge on firewall ports to open to allow Apple Push Notification Service (APNS) and other necessary connections for Mac users, • Set up a zero-touch provisioning workflow for all new Macs using Insight as the reseller, • Experience in setting up configuration profiles in alignment with Apple best practices for configuration profiles., • Build, and test the updated configuration of Workspace ONE for management of Macs with Emerson and the deployment of configuration profiles.

Job Description Love tech? Great with people? This is not your typical dealership job. We’re looking for someone to deliver an exceptional customer experience by helping clients understand and enjoy their new vehicle. What You’ll Do: • Walk customers through their new vehicle features (Bluetooth, navigation, safety tech, apps), • Create a fun, stress-free delivery experience, • Follow up to ensure customers feel confident using their vehicle, • Be the “go-to” expert for vehicle technology What This Job Is NOT: • No cold calling, • No negotiating, • No sales pressure What We’re Looking For: • Tech-savvy (Apple, smartphones, apps, etc.), • Great personality and communication skills, • Patient and good at teaching others, • Retail, hospitality, or customer service experience is a plus Why This Role is Awesome: • Work with the latest automotive technology, • Growth opportunities into sales or management Annual Compensation Range: $45,000 - $50,000 We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description US Mobile is building the future of wireless communication. The goal: one unified network open to any person and any device, worldwide. Connection without walls. We’re getting there by empowering customers. All three major networks on one phone and one plan, plus home internet from Starlink. No lock-in. No commitments. Custom fit plans at every price point. 24/7 customer support with real people, empowered to help. We get real-time feedback from Reddit, surveys, and customer support informing product roadmaps and everything we do. It’s working — Consumer Reports named us the top-rated mobile carrier two years in a row.* And we’re building innovative systems that scale. A network agnostic tech stack. Agile, cross-functional teams built on trust and mutual respect. This work isn’t for everyone. If you work fast, flexibly, and collaboratively — without compromising standards — we want to hear from you. We're looking for an exceptional backend engineer and hands-on architect to help us scale and connect millions of devices to wireless networks. The projects and potential impact are incredible. We're looking for talented, ambitious, and entrepreneurial team members who are excited to tackle these challenges. You will: • Architect optimal solutions to our business problems, • Deploy exciting new features, • Help us scale to scale to 10’s of millions of customers & connected devices, • Build quality tools and frameworks to ensure a high-quality product, • Build systems to ensure continuous uptimeResponsibilities:, • Develop and maintain RESTful APIs using Java (Spring Boot or related web frameworks) or Python (Flask, Django), • Design and implement asynchronous service communication using RabbitMQ or AWS SQS/SNS, • Work with NoSQL databases like MongoDB for data modeling and storage, • Collaborate with Product, QA, and DevOps teams to deliver reliable and scalable features, • Write clean, testable, and well-documented code with unit and integration tests, • Participate in system architecture design, code reviews, and performance tuningQualifications:, • 7+ years of experience with Java and Spring Boot, • Strong experience with building and consuming REST APIs, • Hands-on experience with message brokers such as RabbitMQ or AWS SQS/SNS, • Familiarity with MongoDB or other NoSQL database technologies, • Experience integrating and leveraging AI-assisted development tools such as Claude and Opencode to accelerate backend development, including code generation, debugging, and optimization of APIs and services., • Demonstrated ability to incorporate AI tools into the software development lifecycle, using Claude or Opencode for tasks like automated code reviews, documentation generation, and improving system design efficiency., • Solid understanding of Git, CI/CD workflows, and agile development practices, • Excellent debugging, problem-solving, and communication skills, • Excellent problem-solving and debugging skills, • Strong communication and team collaboration skillsBenefits:, • Health care coverage through Aetna (Medical, Dental, Vision), • Flexible paid time off, • Gym reimbursement (up to $100 a month), • Commuter reimbursement (MTA, Metro North, etc..), • Free cell phone servic, • Your choice of equipment + Bose QC/Apple Airpod Pro headphones, • 401kThink you're a good fit? Apply to learn more! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Texas Sports Academy is seeking an IT Operations Specialist based in Austin to manage the full lifecycle of our MacBook Neo fleet. In this role, you will receive devices ordered from our suppliers, configure them with required software and security settings, manage inventory, ship units to our school campuses across Texas, and serve as the primary technical contact for students experiencing laptop issues. What You'll Do • Device configuration and deployment: Receive each MacBook Neo ordered by the organization and prepare it for use. This includes installing our standard software stack, applying MDM profiles, configuring user accounts, and enforcing security settings before any device is shipped to a campus., • Inventory and delivery management: Receive inbound shipments at your Austin location, inspect each unit upon arrival, log serial numbers, and maintain organized inventory. Ensure accurate records of which devices are on hand, in transit, and deployed at each school., • Outbound shipping to campuses: Pack and ship laptops to our schools, coaches, and staff across Texas. Coordinate carrier pickups, track every shipment, and resolve any delivery issues that arise., • Returns and device recovery: Process returned, damaged, or end-of-life devices. Diagnose issues, wipe and reimage devices for redeployment when possible, and retire devices that have reached end of life. Aim to process returns within 48 hours of receipt., • Student technical support: Serve as the first point of contact for students experiencing laptop issues, including login problems, software errors, and hardware concerns. Resolve issues directly when possible, guide families through fixes by phone or email, and escalate hardware repairs as needed., • Inventory accuracy: Maintain a complete and accurate device tracking system at all times, including assignment records, device status, and lifecycle history., • IT operations experience: 3+ years of experience deploying and managing macOS devices at scale, including imaging, MDM configuration, and standardized deployment workflows., • Comfort with hands-on work: This role requires regular physical work, including receiving shipments, lifting boxes, organizing inventory, and preparing outbound packages. Candidates should be comfortable with the operational and logistics side of the role., • Strong customer service orientation: Ability to communicate clearly and patiently with students and parents, particularly during stressful situations such as a device failure before class., • Attention to detail: Consistent, accurate record-keeping across inventory, shipments, and device assignments. The role requires someone who can be trusted to track every serial number and shipment without exception., • Austin-based: Candidates must live in or around Austin and have a suitable workspace (home office, garage, or storage space) to receive shipments, store inventory, and prepare devices., • AI forward: We use AI tools daily to streamline communications, automate repetitive tasks, and improve troubleshooting. Familiarity with tools such as Perplexity Computer is a plus. Preferred Qualifications • K-12 or 1:1 device program experience: Prior experience supporting student device programs, including the deployment of 100 or more devices., • MDM platform experience: Hands-on experience with Apple Business Manager, Jamf, Kandji, Mosyle, or a comparable platform in a production environment., • Scripting or automation experience: Familiarity with scripting or automation tools used to streamline device imaging and onboarding., • Logistics and shipping experience: Experience using platforms such as ShipStation or EasyPost to manage outbound shipping operations at scale.

Primary Goal: GLOBO’s Customer Account Management Team is tasked with providing a legendary customer experience and ensuring customers achieve their desired outcomes and derive value from GLOBO’s solutions. We are looking for a passionate Customer Success Manager (CSM) with proven relationship building and project management skills to join the team. The CSM will build deep, multi-threaded relationships, and use proactive data insights and an understanding of GLOBO’s products and services to improve language access and maximize customer retention and growth. Responsibilities: Develop Meaningful Relationships: Serve as the point of contact for a portfolio of customers. Build and maintain deep, multi-threaded long-term relationships with key language access stakeholders across all levels of the organization, including executive leadership. Drive Adoption & Utilization: Proactively monitor customer health and utilization data, delivering training, advising on best practices, workflows, and configuration options to drive product adoption and maximize usage and value realization. Ensure Customer Outcomes & Value: Understand, measure, and report on customer business goals and key performance indicators (KPIs), ensuring customers achieve their desired outcomes and continually recognize the value of GLOBO’s solutions. Lead Quarterly Business Reviews, Annual Reviews, and ad hoc customer meetings. Lead Account Planning & Risk Mitigation: Develop comprehensive account plans and lead the execution of the account strategy. Maintain internal CRM (Hubspot) to monitor customer health, proactively identify "at-risk" accounts, and lead the execution of prescriptive interventions that ensure high satisfaction and retention. Own the contract renewal process for assigned accounts, including proactive risk mitigation, negotiating terms, and securing on-time renewal commitments. Actively identify and develop opportunities to expand GLOBO’s service offerings for upsell/cross-sell and provide additional value to clients. Serve as the Voice of the Customer: Act as the internal voice of the customer, advocating for their priorities, gathering product and service feedback, and partnering with customer stakeholders to resolve challenges and drive value realization. Partner cross-functionally with Sales, Marketing, Product & Engineering, Customer Support, Implementation, Operations and Finance to ensure customer satisfaction. Required Minimum Education and Experience: A Bachelor’s degree or equivalent. 5+ years of experience in a customer-facing role (post-sales account management, customer success, or comparable experience) within healthcare technology/operations. Excellent verbal and written communication skills. Excellent time management and project management skills. Demonstrated experience navigating complex contract negotiations. Experience managing customer lifecycles within a CRM (Hubspot preferred) and proficiency in remote collaboration tools. High level of initiative, accountability, and follow-through. Ability to manage multiple initiatives and projects and prioritize needs. Strong sense of service and passion for health equity and GLOBO’s mission of “Helping people communicate when it matters most”. Possession of a valid Driver’s License and a clean driving record. Ability to manage independent transportation to various client sites and regional travel hubs. Authorized to legally work for any employer in the United States. Willingness to submit to any requested background checks. Additional Preferred Requirements: An understanding of the language access industry, regulatory requirements, and common workflows. Prior experience at a high growth company in a decentralized environment. Experience with Google Docs and Apple/Mac Operating System. Travel Requirements: 25 - 30% domestic travel requirement for on-site client visits and industry events. GLOBO Foundations Core Competencies: GLOBO has created a roadmap to success outlining the key KSA’s and competencies in each job band. To perform the essential functions of this position and the job successfully, an individual should demonstrate the following competencies. Drive Results—Takes accountability for individual outcomes - good or bad. Prioritizes work to support Company rocks. Communicate Effectively - Asks questions to ensure understanding. Listens with intent to understand. Developing Self and Others - Expands self-awareness and is open to feedback. Takes ownership/Seek opportunities of learning, career growth, and development. Growth-Focused -Develops a growth mindset by keeping an open mind during change. Seeks opportunities to move out of comfort zone. Customer Centricity -Consistently provides excellent customer service. Actively gathers and leverages information to understand current and emerging customer priorities, problems, expectations, and needs - present proposed solutions within area of responsibility. Supervisory Responsibilities: This position does not have direct supervisory responsibilities. Work Environment: This position predominantly operates in a remote/home office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the employee may be required to stand up or to sit for up to eight hours or more at a time. The employee must use his/her hands to handle or feel objects, tools, or controls, reach with hands and arms, talk, and hear. The employee is occasionally required to walk, sit, climb, or balance, and stoop, kneel, or crouch. The employee may be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. Persons with mental or physical disabilities as defined by the Americans With Disabilities Act are eligible for this position as long as they can perform the essential functions of the job after reasonable accommodations are made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible for this position.

Convoso is a leading AI-powered contact center platform purpose-built for revenue teams. Since 2006, Convoso has remained at the forefront of innovation, consistently developing solutions to drive customer growth while supporting adherence to regulatory standards. Who We Are: While headquartered in Los Angeles, the Convoso team can be found around the globe working in either a hybrid or remote capacity. Awarded as a "best place to work" company, our culture fosters team integrity, positive persistence, and continuous growth. Our core platform powers successful sales teams across multiple industries, giving our customers a competitive edge and streamlined productivity. With built-in Al and automations, our product is a premium offering in a competitive space. We continue to grow our product capabilities to better serve our current customers and to expand into newer markets. Convoso is looking for people who are excited about technology and innovation. We are a company of motivated team players with diverse backgrounds driving accelerated growth in a supportive, positive culture. Most roles at Convoso function as “hybrid” with some opportunities for travel to in-person business events and company meetings. For remote positions, Convoso’s U.S. hiring is open to candidates who are residents of the following states: AL, AZ, CA, CO, CT, FL, GA, IL, IN, KY, MA, MI, NC, NJ, NV, NY, OH, PA, SC, TX, UT, VA. The Job: We're seeking an experienced Senior Product Manager to lead our voice services and messaging portfolio. In this role, you'll drive the vision and strategy for our telecommunications based services, including DIDs (Direct Inward Dialing), Toll-Free Numbers, and International Numbering systems. As we enter the new era of Voice Communications (VCON), you'll spearhead innovation while ensuring our solutions remain customer-centric and aligned with market demands. This is an opportunity to join a dynamic, high-growth technology organization and shape the future of our telecommunications capabilities. Responsibilities summary: • Develop and execute the strategic vision for our telecommunications product suite, ensuring alignment with company objectives and revenue targets, • Lead the evolution of our voice services platform, including capacity planning, coverage expansion, and competitive rate optimization, • Drive innovation in Client numbering management solutions, focusing on scalability, efficiency, and market differentiation, • Spearhead the development and implementation of our Caller ID reputation management system, • Partner with engineering, sales, marketing, and operations teams to deliver robust telecommunications solutions that exceed customer expectations, • Monitor and adapt to regulatory changes in the telecommunications landscape, ensuring continued compliance and market leadership, • Establish disciples to monitor call flow and call quality metrics to identify potential areas for improvement, • Define and track key performance indicators (KPIs) to measure product success and guide strategic decisions Who You Are: • 5-10 years of product management experience, with substantial focus on telecommunications products, • 5+ years of telecommunications industry experience, preferably in Contact Center as a Service (CCaaS) platforms, • Advanced or expert knowledge of telecommunications infrastructure, including:, • DID management systems and processes, • Carrier Operations experience (sales or purchasing), • Call quality monitoring, metrics and optimization, • VoIP protocols and technologies (SIP, RTP, QoS, and encryption), • Outbound call routing, SIP trunking, call flow design, call forwarding, voicemail, auto-attendant, etc., • Security measures for VoIP systems, including encryption, authentication, and access control, • Number porting and provisioning, • Caller ID reputation management, • Comprehensive understanding of telecommunications regulations and compliance requirements, • Proven success in driving product strategy and execution in fast-paced technology environments, • Outstanding analytical and problem-solving abilities, with experience translating complex technical challenges into actionable solutions, • Exceptional communication skills and ability to influence cross-functional stakeholders, • Bachelor's degree in relevant field; technical degree preferred, MBA is a plus. Work Perks Worth The Hype: • Competitive compensation package, • Stock options, • 100% covered premiums for employees; Medical, Dental, Basic life insurance, Long term disability, • Affordable Vision plan and optional FSA, • PTO, Paid Sick Time, Holidays, Bereavement time, Parental Leave, • Your birthday off, • 401k program with generous company match, • No cost Employee Assistance Program and Travel Assistance, • Monthly Gym membership reimbursement, • Monthly credits toward food & beverage, • Company Outings, • On and offsite team building events, • Paid training for departments, • Apple laptop (most roles), • And a team of highly experienced and kind colleagues!, • HQ Office:, • Casual office environment & dress, • Daily catered lunches, • Fully stocked kitchen (Dietary restriction-friendly), • Happy Hours, • On-site Car Wash, • Free Parking Compensation: The base salary range is: $155,000 - $180,000 The Base Pay Range for this position is based on the industry benchmark for position, function, level and the company's compensation strategies. However, final offers may vary from the amount listed based on geography, candidate experience and expertise, and other objective business. Convoso’s compensation package also includes equity for all eligible U.S full time roles and exceptional benefits, including generous 401k match. Your California Privacy Rights: As a California resident who is an applicant to be an employee of Convoso, you have certain rights under California law with respect to information collected by Convoso in the course and scope of its evaluation of your application. The types of information Convoso collects and your rights with respect to that information are contained in Convoso’s privacy policy, which you can review by going to _.

About Origin Origin is building the _for AI-adopting organizations. We believe that organizations should not adopt AI on their endpoints without observability in place, and we want to be the platform that maximizes the productivity & safety of that adoption. The company exists to maximize the diffusion of intelligence inside an organization, maximize the productivity of agentic systems and the humans driving them, keep agent actions traceable end-to-end so that when a user asks for something in a prompt they can verify the agent actually did what was expected, and give organizations one interface to answer the hardest questions they have about how work gets done. Our platform monitors and protects some of the most important organizations in the world. We are backed by Sequoia Capital, Brightmind Ventures, IA Ventures and other top firms. Role Origin is hiring software engineers to help us build across our stack: the agent that collects the data, the service that makes sense of it, and the interface that presents it to customers. You will own design and implementation from idea through release. The role demands a high degree of agency, product taste, and raw technical aptitude. You will work across all of it, from high-performance data ingestion through inference pipelines to the API design and customer-facing surfaces on top. You will be a heavy user of the product you are building, and the friction you feel in your own workflow becomes the next thing we ship for customers. This is an AI-native engineering team: most of the code we ship is written by agents. You should already be fluent in the agentic coding tools (Claude Code, Codex, OpenCode) and able to build your own when an existing one does not fit. Responsibilities Obsess over customer problems and ship for velocity and impact over technical pedantry Ship across the stack - agent, backend, infrastructure, and frontend - wherever the work is that week Build internal agents that automate the repeatable parts of engineering and distribute them across the team Define how AI-native engineering works at Origin: the context, permissions, and tooling our agents need to do real work Design and operate distributed systems using AWS, EKS, Clickhouse, and Kafka against real production SLAs Drive technical decisions on storage schemas, API contracts, and the patterns that hold up at scale in a multi-tenant environment Work alongside research and systems-internals engineers to turn their work into reliable production software Skills & Experience AI-native engineering practice: prolific use of Claude Code, Codex, and OpenCode, with the judgment to know when an agent will go off the rails and the skill to redirect it Track record of building data-intensive systems at scale (millions of concurrent operations, high-throughput event processing, distributed coordination) Deep understanding of distributed systems principles: streaming, batching, backpressure, recovery, and consistency models Performance engineering mindset: complexity analysis, profiling-driven optimization, and discipline under resource constraints Modern systems programming experience, Rust preferred (we value problem-solving ability over specific language expertise) Strong working fluency in Python across services, inference pipelines, and tooling Production experience with cloud infrastructure (AWS preferred), Kubernetes (EKS or equivalent), and event streaming (Kafka or equivalent) Comfortable working in our React frontend to deliver functionality to end users High agency, with a track record of identifying important work and finishing it Nice to Haves Background in real-time monitoring or observability infrastructure (Palantir, Datadog, Honeycomb, Chronosphere, the data side of Stripe or Cloudflare) Background in high-throughput systems (high-frequency trading, real-time telemetry, low-latency distributed systems) Background in AI infrastructure or applied ML, particularly inference pipelines, embedding and topic systems, or agent orchestration Prior founding-engineer or early-stage startup experience Open-source contributions or published research in AI tooling, agent frameworks, or developer infrastructure Data engineering experience with columnar databases or OLAP / time-series systems Deep OS internals knowledge (Windows ETW, Apple ESF, eBPF) Cross-platform systems expertise (Windows and macOS) Working at Origin Origin is a fully remote team across the US & Canada, built on trust, autonomy, and excellence. We empower our team to take ownership, move with purpose, and continuously improve. Our culture values top performers who align with our mission and embrace high standards. We offer generous healthcare, flexible PTO, and home-office support, ensuring our team has the freedom and resources to thrive. While we move fast, we prioritize quality, collaboration, and remain committed to building impactful solutions with precision. We believe in using AI to better your work streams. If you used it to apply, we don't mind, but please include the word kingfisher somewhere in your application and tell us what tool you're using.

Who is Eleos Health? Today, more people than ever are speaking publicly about their mental health. Whether it's ourselves, our friends and family or even public figures, taking care of your behavioral health is no longer a taboo, it's vital, and it's only human. Eleos is on a mission to help deliver the world's most effective behavioral care through data, measurement, and personalization. Or simply put, we want to give clinicians the support they need to do the important work only they can do. What is this opportunity? As our new IT Specialist, you will be a central member of the Operations team at Eleos Health. This role will own and manage Eleos’ IT infrastructure and employee technology experience in the US, with a primary focus on hands-on support, systems management, security, and compliance. You’ll play a mission-critical role in scaling our systems, tools, and processes to support a growing hybrid company across Israel and the U.S. The IT Specialist will be a hands-on technical POC for our US IT needs, reporting to the IT Manager. Who are you? You are a proactive and reliable IT professional with strong organizational and technical troubleshooting skills. You’re passionate about creating seamless technology experiences for teams, and you take pride in enabling others to do their best work by keeping systems secure, up-to-date, and easy to use. You are methodical, resourceful, and solution-oriented, with a strong sense of ownership and customer service. You enjoy supporting people, solving infrastructure challenges, and implementing scalable systems and security protocols. You thrive in a fast-paced startup environment where you can build things from scratch and drive impact every day How will you contribute? End-User Support • Provide Tier 1–2 support for employees across macOS devices and SaaS applications, • Troubleshoot access, authentication, and device-related issues quickly and effectively, • Serve as the first point of contact for IT support requests Identity & Access Management • Manage user lifecycle (onboarding, off-boarding), • Perform account recoveries, TOTP/2FA recovery, and SSO troubleshooting, • Administer JumpCloud (MDM, policies, device enrollment, SSO), • Manage Google Workspace (users, groups, Drive access, 2-Step Verification, mobile setup), • Handle 1Password account recovery, vault access, and permissions Device Management (macOS / Apple Ecosystem) • Support devices via MDM (JumpCloud), • Troubleshoot login issues, FileVault recovery, and device performance problems, • Assist with device enrollment and lifecycle, • Provide support for peripherals and workstation setup Hardware Procurement & Asset Management • Own ordering of hardware such as MacBooks, monitors, and peripherals, • Manage inventory and lifecycle of devices SaaS Application Administration • Provision, de-provision, and troubleshoot access across business-critical tools including:, • Slack, Zoom, Atlassian,_, Google Workspace, etc., • Manage Slack workspace (channels, groups, external users, SSO issues), • Ensure proper access control and license allocation across systems Operational Excellence • Document processes, run-books, and troubleshooting guides, • Maintain asset inventory and ensure devices are compliant with company policies, • Work closely with the security team to enforce access controls and best practices, • Escalate complex issues to IT Manager when necessary What qualifications and skills will help you to be successful? Requirements • 2+ years of experience in IT support / Help Desk (Tier 1–2), • Strong experience in macOS environments, • Hands-on experience with JumpCloud (or similar IAM/MDM tools), • Hands-on experience with Google Workspace administration, • Experience managing SaaS tools and user provisioning, • Solid understanding of SSO, MFA, and identity workflows, • Strong troubleshooting and communication skills Nice to Have • Experience with Apple Business Manager (ABM), • Familiarity with password managers (1Password or similar), • Experience in a startup environment, • Basic scripting (Bash, Python) for automation This is a unique opportunity to join a startup that has a meaningful impact on thousands' well-being and mental health. We have • A product that positively impacts people's lives every single day., • A team of amazing people with a shared vision and the infinite drive to make it happen, • The base pay range for this position is between $75,000 - $95,000 per year. The determination of what a specific employee in this job classification is paid depends on several factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, length of service, and geographic location., • In addition to your compensation, we offer wide and generous health benefits, significant equity and 401(k) plans matched to 4%, • Flexible PTO + Additional mental health days off you can take any given moment simply because you need them., • Fully remote work environment, • Opportunity to build, grow, and become highly instrumental in shaping how technology can increase the effectiveness of therapy.

Philo: a streaming service for TV and movie lovers Philo is building a modern TV company that combines high-quality streaming technology with a clear point of view on value, simplicity, and the viewing experience. Our product now spans paid subscription plans, premium bundles, add-ons, and a growing free-channel experience - creating a business that sits at the intersection of product, content, subscriptions, billing, and a rapidly changing media landscape. That mix creates unusually rich analytical problems. At Philo, strong business judgment matters just as much as technical depth: the best work helps leaders understand what is happening in the business, why it is happening, and what to do next. Data and Business Insights at Philo Data underpins nearly every important decision at Philo. The company operates in an event-rich environment with large-scale behavioral, subscription, billing, and content data that inform work across acquisition, retention, product experience, streaming quality, pricing, content discovery, and long-term customer value. Philo's data organization spans data science, data engineering, analytics engineering, and business-facing analytical partners who work closely with Finance, Product, Growth, Lifecycle Marketing, Content, Customer Experience, Operations, and other teams. As Philo continues to evolve its plan structure across paid plans, free channels, and add-ons - and as customers interact through both direct and partner billing experiences - trusted business insights become even more important. The Role We're looking for a Senior Business Insights Analyst to help Philo make better, faster decisions through rigorous analysis, trusted metrics, and strong cross-functional partnership. This is a high-impact individual contributor role for someone who is equally comfortable owning recurring KPI reporting, diving into ambiguous ad-hoc questions, and presenting clear, decision-ready recommendations to senior stakeholders. You will serve as a strategic analytical partner across multiple parts of the business, with especially deep ownership in billing and subscription analytics. That includes trial conversion, activation, renewals, churn, reactivation, plan migration, add-on behavior, pricing and packaging performance, refunds and credits, failed payments, involuntary churn, and the differences between direct and partner billing experiences. You will help Philo understand the health of its subscriber base and revenue streams in a way that connects clearly to action. This role will also touch many other parts of the company. One week you may be helping Finance understand a revenue variance or size a packaging scenario; the next you may be partnering with Product on funnel friction, Growth on acquisition quality and retention, Content on engagement patterns, or Customer Experience on account and billing pain points. The ideal candidate combines analytical depth, business fluency, crisp communication, and a high bar for data quality. They do not wait to be told exactly what analysis to run - they refine the question, frame the decision, and deliver work people trust and use. Responsibilities • Own and evolve the core business scorecards, dashboards, and ad-hoc analyses leaders use to monitor subscriber growth, revenue, billing health, retention, engagement, content performance, and monetization trends., • Translate ambiguous questions from stakeholders into structured analytical plans, clear findings, and actionable recommendations that inform real decisions., • Build deep expertise in Philo's billing and subscription ecosystem, including trials, conversion, renewals, churn, reactivation, plan migration, add-on attach, refunds, credits, failed payments, involuntary churn, and direct vs. partner billing flows., • Identify the operational and product levers that improve subscriber health, reduce friction, and strengthen revenue retention across the lifecycle., • Partner with Growth and Lifecycle Marketing on acquisition quality, funnel performance, cohort health, promotional effectiveness, winback programs, and LTV/CAC context., • Partner with Product, Design, and Data Science on customer journey analysis, feature adoption, experimentation readouts, and insight generation across the viewing and account experience., • Partner with Content, Programming, and Marketing to understand which channels, titles, and viewing patterns drive acquisition, engagement, retention, upsell, and free-to-paid conversion opportunities., • Support customer-facing and operational teams with insights into support contact drivers, account issues, billing friction, and subscriber pain points where analytical clarity can improve the customer experience., • Build executive-ready materials that connect numbers to narrative, synthesize tradeoffs, and help technical and non-technical stakeholders make decisions with confidence., • Improve the quality and trustworthiness of business data by partnering with analytics engineering and data engineering on instrumentation, metric governance, source-of-truth logic, and data quality issues., • Help raise the analytical bar across the organization through clear documentation, thoughtful prioritization, and a pragmatic balance of speed and rigor. Key Qualifications • 6+ years of experience in business insights, analytics, strategy analytics, finance analytics, business intelligence, or a closely related function., • Advanced SQL skills and experience working with large-scale behavioral, subscription, billing, financial, or operational data sets., • Strong experience building data visualizations, dashboards, and self-serve reporting environments in BI tools such as Mode, Omni, Tableau, Looker, etc., • A proven track record of translating vague business questions into clear analyses, sharp recommendations, and polished decision-ready narratives and presentations., • Excellent spreadsheet skills in Excel or Google Sheets., • Strong analytical fundamentals across cohort analysis, funnel analysis, segmentation, retention and churn analysis, trend analysis, KPI design, forecasting support, anomaly detection, and practical experimentation or quasi-experimental measurement., • Excellent written and verbal communication skills, including experience presenting to senior stakeholders with different levels of technical fluency., • Strong stakeholder partnership skills and the ability to influence across Product, Finance, Marketing, Content, Operations, and technical teams., • A strong sense of ownership and prioritization: you can manage competing requests, separate urgent from important, and independently drive work forward. Ideal Qualifications • Experience in subscription, streaming, media, entertainment, ad-supported products, or another event-rich consumer business., • Experience using Python or R for deeper ad-hoc analysis, automation, or statistical workflows; our team primarily uses Python, so candidates should be comfortable working in Python or willing to ramp up, • Deep familiarity with subscription business metrics such as trials, conversion, churn, retention, winback, LTV, plan mix, and add-on attach., • Experience with billing, payments, dunning or retry flows, refunds and credits, and direct or partner-billing analytics., • Experience with content, engagement, lifecycle marketing, or free-to-paid funnel analytics in a consumer product environment., • Familiarity with modern data platforms and event-tracking environments such as Snowflake, dbt, Segment, Avo, GrowthBook, or similar tools. More about Philo At Philo, we’re a company that puts people first—both our subscribers and our team. We empower our colleagues to do their best work while supporting one another in pursuing shared goals. We value pragmatism, pride in our work, and passion, with transparency and openness as fundamental parts of our culture. We’re committed to diversity, equity, inclusion, and accessibility as we grow the Philo team and shape the future of TV. We believe that a diverse range of voices and perspectives enables us to innovate faster and create the best experiences for our subscribers. Philo is proud to be an Equal Opportunity Employer. We’re committed to supporting every candidate and employee. If you need an accommodation at any stage of the process, please email recruiting@philo.com and we’ll work with you to meet your needs. Philo offers 70+ top-rated networks, including AMC, BET, CMT, Comedy Central, Discovery Channel, Food Network, Hallmark Channel, HGTV, HISTORY, Investigation Discovery, Lifetime, MTV, Nickelodeon, OWN, VH1, We TV, and more. It also includes all the groundbreaking originals and blockbuster movies available with AMC+ and access to HBO Max Basic With Ads and discovery+. Our service also includes 100+ free channels and premium add-ons like STARZ and MGM+. Our extensive library boasts over 85,000 titles, and our unlimited DVR allows users to save their favorite shows and movies for up to a year, skipping ads for a seamless viewing experience. Stream on up to three devices simultaneously, whether on your phone, tablet, laptop, or TV using Roku, Apple TV, Fire TV, Samsung TV, Android TV, Vizio TV, or Chromecast. Philo is headquartered in San Francisco, with offices in New York City and Cambridge, MA. Our leadership team includes alums from HBO, Tubi, and Meraki, and is backed by NEA and industry partners like Warner Brothers Discovery, Viacom, AMC, and A&E. Join us at Philo and be part of a team that's shaping the future of TV! Status: Full-time Location: San Francisco, CA or remote within the U.S. Compensation: Includes annual salary, company stock options, and health benefits. Salary is determined by experience and location: • San Francisco, New York City: $145K - $170K, • Boston, DC Metro, Los Angeles, Seattle: $135K - $160K, • Denver, Atlanta, Austin, Las Vegas, Sacramento, Chicago: $130K - $155K, • Texas, Florida: $120K - $145K We value a diverse and inclusive workplace and we welcome people of different backgrounds, experiences, skills, and perspectives. Philo is an equal opportunity employer. We believe that everyone does their best work when they are supported by each other and the company, and we offer a generous set of benefits to make sure the Philo team is happy and healthy. Here is a sampling of the benefits we offer our team: • Full health, dental and vision coverage for you and your family, • 401(k) plan with employer contributions (we match 100% of deferrals up to 3% of pay and 50% of the next 2% of pay), • Flexible working hours, • Up to 20 weeks of fully paid parental leave, • Unlimited paid time off for vacation and sick leave, • $2,000 annual vacation bonus (we pay you to take a two week vacation), • $5,250 annually for professional development and educational assistance, • $1,250 annual home office + TV stipend during first year of employment ($250 annually thereafter), • $500/month ($6,000/year) bonus for employees who commit to working at least 3 days per week in our offices, plus generous commuter benefits ($315/month towards transit, rideshare, bike rental, or parking at our HQ office in San Francisco), • Free Gympass subscription — an all-in-one corporate benefit that gives employees the largest selection of gyms, studios, classes, training and wellness apps, • Dog-friendly office, • And much more! For California Residents:_ Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you'll do at Jamf: As a Senior Site Reliability Engineer, you'll help us balance development velocity with the reliability our customers depend on. You'll partner with engineering teams to shape how their services are measured, lead the work to improve them, and use what you learn from production to build the automation and agentic tooling that improves reliability globally. You'll work fluently with agentic development tools as part of your everyday practice, using them to move faster, to investigate harder problems and to multiply your impact. This is a senior individual contributor role at the intersection of Engineering, Product, Customer Success and Technical Support, where you'll play a meaningful part in shaping how we practice SRE at Jamf. You may be required to work periodically at a Jamf office or collaborative work location with other Jamf employees in your area for certain events or moments that matter. We are only able to accept applications for those based in one of these locations. What you can expect to do in this role: • Partner with engineering teams to define service-level objectives, error budgets, and supporting indicators for their services, and help them use those measures to inform prioritization and reliability investment., • Investigate complex production issues end-to-end across application, data, infrastructure, and network layers, using AI to correlate logs, metrics, and code and to pressure-test hypotheses before acting., • Produce clear technical documentation, runbooks, architecture notes, postmortems and proofs of concept for both technical and non-technical audiences, in a form that engineers and AI tools can re-use., • Identify systemic sources of toil and lead the work to eliminate them through automation, AI agents, tooling, and process change., • Set the conditions for AI agents to do reliable work in our environment, including repository context, well-specified tasks, integrations such as MCP servers that give AI safe access to the systems it needs, and the tests and guardrails needed for AI-authored change to be trusted., • Participate in team ceremonies to identify and refine work, communicate findings, and drive opportunities to collaborate., • Drive cross-team and cross-department collaboration on reliability initiatives, including reviewing designs, influencing roadmaps, and mentoring engineers on SRE practices, including effective AI use in their reliability work., • Advise senior leadership and stakeholders during critical customer escalations, translating between technical reality and business impact., • Contribute to scaling the SRE practice itself: improving our standards, our tooling, and how we partner with product engineering teams., • #LIRemote What we are looking for: • Minimum of 5 years experience in software engineering, SRE or production operations roles. (Required), • Strong production troubleshooting skills across the stack. Ability to diagnose issues from first principles using the tools available (profilers, heap and thread dumps, query plans, traces, logs, metrics). (Required), • Experience working within a form of the Agile development framework process. (Required), • Hands-on experience operating production services on AWS (e.g. EC2, S3, EKS, RDS/Aurora, CloudFront). (Required), • Experience utilizing observability tools (i.e. Grafana, Prometheus, LogicMonitor). (Required), • Experience creating clear and concise technical documentation that is targeted at both technical and non-technical audiences. (Required), • Experience writing infrastructure as a code. (Required), • Experience writing automation in a general-purpose language (e.g. Python, Go, Java, or similar) to a production standard. (Required), • Strong judgement about how to apply AI effectively across the full range of SRE work, including high-stakes areas such as production access and sensitive data, knowing how to scope and verify work to make it safe. (Required), • Hands-on experience using agentic development tools (e.g. Claude Code, Cursor, Copilot) to deliver engineering and operational work, scoping and delegating bounded tasks, verifying the output, and shipping with confidence. (Required), • Experience improving how a team works with AI, for example authoring reusable skills, repository context files, or prompt patterns that others adopt. (Required), • Experience optimizing SQL queries and database engine tuning. (Preferred), • Experience with CI/CD Tooling (e.g. Github Actions, Jenkins). (Preferred), • Exposure to chaos engineering, fault injection and disaster recovery exercises. (Preferred), • Familiar with FinOps practices. (Preferred), • 2 year / Associates (Required), • 4 year / Bachelor's Degree (Preferred), • A combination of relevant experience and education may be considered OTHER REQUIREMENTS • This position will perform work that the U.S. government has specified can only be performed by a U.S. citizen located physically in the U.S., and therefore any employment offer will be contingent upon verification of both of these requirements. Applicants who are not U.S. citizens or who are located outside of the U.S. are strongly encouraged to apply for other positions at Jamf, which is an equal-opportunity employer. SECURITY AND PRIVACY REQUIREMENTS • Participation in ongoing security training is mandatory, • Established security protocols will be adhered to, sensitive data will be handled responsibly, and data protection practices are followed, including understanding relevant privacy regulations and reporting breaches, • Acknowledging the Jamf Code of Conduct, where applicable security and privacy policies can be found, is a requirement of all roles at Jamf How we help you reach your best potential: • Named a 2025 Best Companies to Work For by U.S. News, • Named a 2024 Best Technology Company to Work For by U.S. News, • Named one of Forbes Most Trusted Companies in 2024, • Named a 2024 Best Companies to Work For by U.S. News, • Our developers work in agile delivery teams to produce new features, improve software components, and are the subject matter experts for our Jamf product offerings., • You will have the opportunity to make a real and meaningful impact for more than 75,000 global customers with the best Apple device management solution in the world., • We constantly push the boundaries of technology, our developers support new innovations and OS releases the moment they are made available by Apple., • Several Jamf engineers are named in patents and with team names like CatDog, ThunderSnow and Dalek you can expect to have some fun while building cutting-edge software., • You will have the opportunity to work with a small and empowered team where the culture is based on trust, ownership, and respect., • We offer a clear career path that enables you to grow under supportive leadership and management, • Visit our Jamf Engineering blog to learn more about the innovative projects our team is working on and what we learn from each challenge we solve. A blog written by engineers, for engineers at medium.com/jamf-engineering, • 22 of 25 world’s most valuable brands rely on Jamf to do their best work (as ranked by Forbes)., • Over 100,000 Jamf Nation users, the largest online IT community in the world. Pay Transparency At Jamf, base pay is one part of our total compensation package and is set within a defined range. These ranges can vary based on hiring location. Where an individual's pay falls within that range depends on several factors, including role scope, location, budget, skills, experience, and qualifications. This approach helps ensure fair, competitive pay and provides room to grow as you develop in your role. Pay Transparency Range $113,300 - $205,520 USD What it means to be a Jamf? We are a team of free-thinkers, can-doers, and problem-crushers. We value humility and the relentless pursuit of knowledge. Our culture flows from a spirit of selflessness and relentless self-improvement - driving both personal growth and collective progress throughout our company. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace. Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and resources to let everyone be their authentic, best selves at work, at rest, and at play. We are committed to supporting the continual improvement of Apple in the workplace, the organizations that rely on them and the people who keep it all running smoothly. Above it all, waves our banner of #OneJamf – and the knowledge that when we stand together, we accomplish so much more than we could alone. We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement. What does Jamf do? Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, customers are able to confidently automate Mac, iPad, iPhone and Apple TV deployment, management, and security – anytime, anywhere – to protect the data and applications used by employees in the workplace, students learning in the classroom, and streamline communications in healthcare between patients and providers. More than 2,500 Jamf strong worldwide, we are free-thinkers, can-doers, and problems crushers who are encouraged to bring their whole selves to work each and every day. Get social with us and follow the conversation at #OneJamf Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at _

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. Overview Fanatics Betting & Gaming is seeking a results-driven Senior Performance Manager, Search (OC) to own paid search strategy, execution, and optimization for the Online Casino (OC) business. This role will be responsible for scaling casino customer acquisition and reactivation while maintaining efficient payback, strong campaign quality, and compliant execution across all live casino jurisdictions. The ideal candidate brings deep paid search expertise, rigorous analytical discipline, and a strong understanding of how search demand connects to casino product discovery, promotions, brand growth, seasonality, and customer value. This individual will partner closely with the Director of Search, agency partners, platform representatives, Casino Marketing, Product, Creative, Analytics, Compliance, and Finance. Responsibilities • Own day-to-day strategy, execution, pacing, and optimization of paid search campaigns for Fanatics Casino., • Build and refine campaign structures across brand, non-brand, competitor, state, casino category, game, promotion, and app acquisition search demand., • Manage budgets, bid strategies, keyword coverage, ad copy, landing pages, and performance targets to support new depositor, redeposit, active customer, revenue, and payback goals., • Optimize campaigns against OC-specific economics including CAC, CPA, first deposit quality, net gaming revenue, retention value, payback, and lifetime value., • Translate weekly and monthly performance data into actionable insights, budget recommendations, test learnings, and executive-ready readouts., • Partner with Casino Marketing, CRM, Product, Creative, Brand, and Promotions teams to align search activity with game launches, offer calendars, market priorities, and customer lifecycle initiatives., • Manage agency workflows and platform partner relationships to ensure accurate builds, timely optimizations, and clear accountability for performance outcomes., • Lead testing across match types, bidding automation, creative messaging, landing pages, audience signals, app campaigns, and emerging search products., • Maintain rigorous QA across ad copy, tracking parameters, destination URLs, state eligibility, responsible gaming requirements, and compliance approvals., • Mentor and provide direction to the Search Associate Buyer on campaign trafficking, reporting, pacing, and optimization tasks., • Monitor competitor activity, casino search trends, state-level demand, jackpot moments, and product seasonality to identify growth opportunities., • Support budget forecasting, channel planning, incrementality analysis, and monthly business reviews for the OC search portfolio. Qualifications • 6+ years of experience in paid search, performance marketing, growth marketing, or a related digital media role., • Strong hands-on experience with Google Ads, Microsoft Advertising, Search Ads 360, Apple Search Ads, Google Analytics, and campaign management tools., • Demonstrated ability to manage performance budgets against CAC, CPA, ROAS, revenue, payback, and LTV goals., • Experience building campaigns, analyzing query-level performance, optimizing bid strategies, and developing structured testing roadmaps., • Strong analytical skills with the ability to connect channel-level results to broader business outcomes., • Experience working with agencies, platform partners, creative teams, analytics teams, and compliance stakeholders., • Strong presentation skills across internal and external stakeholders., • Experience in online casino, sports betting, gaming, fintech, subscription, marketplace, or other regulated performance marketing environments preferred., • Detail oriented, deadline focused, observant, adaptable, and innovative., • Must be open to occasional travel to Fanatics Betting & Gaming offices in New York City and Denver as well as other locations for conferences, events, meetings, and team-building activities. Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit _ Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit _ Salary Range $140,000 - $165,000 USD By submitting your application, you agree to our terms of service and acknowledge you have read our _

Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app,Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 97.8 million monthly active users (MAU), as of March 31, 2026, across more than 180 countries. Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family). Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit _. Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US and Canada) regardless of any specified location above. We are AI Native We are building an AI native company where AI is an integral part of how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process. Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy. The AI Lab is a small, founder-led team operating like a zero-to-one startup inside Life360, building the company’s next chapter. Our mission is to transform Life360 from the app you open to find your family into an intelligent operating system families rely on daily. We design and build an AI-powered layer on top of our family graph, leveraging our core location technologies and global 100 million-user base to proactively surface what matters across location, schedules, and everyday life. This role is hard to title because the lines between engineering, design, and product blur fast when you are building the way we are building. The closest description is design-oriented builder. You have a strong aesthetic sense and real opinions about how a product should feel. You can take a loose idea and make it tangible before anyone has finished writing the spec. You understand the value of a polished user experience in the context of agentic software and how to deliver one. You work directly with design, product, and the founder. You are part of the creative process, not downstream of it. The work is not "here is a Figma, build it." The work is "here is a rough idea, what does the first working version look like by the end of day, and what do we learn when we put it in front of someone." You thrive without traditional specs and get real energy out of shipping something new every day. Energy and momentum matter as much as skill. The US-based salary range for this position is $118,000 to $161,500 USD. We take into consideration an individual's background and experience in determining final salary - therefore, base pay offered may vary considerably depending on geographic location, job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity. • Primarily remote with the flexibility to collaborate in-person as business needs and projects require, • Take rough ideas (sketches, voice memos, half-finished docs) and turn them into something real and clickable, fast. The first version is usually the same day., • Build prototypes for the surfaces that make the product tangible: the map, widgets, Live Activities, Dynamic Island, voice, in-app moments where information surfaces automatically. (These are iOS-native surfaces — you've shipped at least a few of them.), • Make tasteful UI calls without waiting for design to spec every pixel. Design refines. You get it 80% there., • Sit in the room when product direction gets debated. Push back when something doesn't feel right. We need engineers who are part of the conversation, not waiting for the output., • Use AI tooling aggressively. Orchestrate agents to generate code, write tests, and review your work. The whole point of this team is that a small group with the right tools outperforms a much larger one., • Ship to test groups, watch how people actually use what you built, iterate. The feedback loop is short and you are inside it. If there's one trait we need above all others, it's self-starter energy. As we've gotten bigger, we've been more open to roles with clearly defined schedules and processes. That doesn't work in a startup. We need people on founder hours, not office hours — with a huge desire to win. You'll be a cofounder of this initiative. • You operate without a spec. You'd rather have a conversation, a sketch, and 24 hours than a 30-page PRD and a week., • You ship every day (or close to it). Not "make progress." Ship. Even rough. Even ugly. Momentum matters more than polish at this stage. You're comfortable showing it before it's ready and letting it get torn apart in service of getting to the right thing., • You push for more. You won't wait to be told what to do. You demand excellence of yourself and the people around you., • You hold strong opinions and change them when the evidence moves. You push back. You concede fast when wrong., • You're a customer of what we build. Try it if you haven't., • Swift is your primary language, but you're comfortable picking up new tools when the product demands it. The bar • Deep experience building consumer mobile or web products that real people use. You know what good feels like on a phone, and you know how it fails., • Zero-to-one stage experience and the desire to do it again., • Taste. You can articulate why one design works and another doesn't. You have references. You notice details other people miss., • You can move from a blank screen to a working prototype without anyone holding your hand. Specs make you slower, not faster., • Deep in Swift and SwiftUI. You know the Apple ecosystem — Apple Foundation Model, App Intent are plus., • AI-native in your daily workflow. Hands-on with Claude Code, Cursor, or equivalent. Deep experience with agentic workflows, prompt engineering, context window management, MCP / function calling. Bonus • Map-based or location-driven product work. You understand the design problems unique to spatial UI., • Competitive pay and benefits., • Medical, dental, vision, life and disability insurance plans (100% paid for US employees). We offer supplemental plans for medical and dental for Canadian employees., • 401(k) plan with company matching program in the US and RRSP with DPSP plan for Canadian employees., • Employee Assistance Program (EAP) for mental wellness., • Flexible PTO and 12 company wide days off throughout the year., • Learning & Development programs., • Equipment, tools, and reimbursement support for a productive remote environment., • Free Life360 Platinum Membership for your preferred circle. Our company’s mission driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference • Be a Good Person - We have a team of high integrity people you can trust., • Be Direct With Respect - We communicate directly, even when it’s hard., • Members Before Metrics - We focus on building an exceptional experience for families., • High Intensity High Impact - We do whatever it takes to get the job done. We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status. We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the below qualifications, you should still seriously consider applying! #LI-Remote

Primary Goal: GLOBO’s Customer Account Management Team is tasked with providing a legendary customer experience and ensuring customers achieve their desired outcomes and derive value from GLOBO’s solutions. We are looking for a passionate Customer Success Specialist (CSS) with relationship-building and project management skills to join the team. The CSS will develop relationships, and use proactive data insights and an understanding of GLOBO’s products and services to improve language access and maximize customer retention and growth. Responsibilities: Develop Meaningful Relationships: Serve as the point of contact for a portfolio of customers. Build and maintain long-term relationships with key language access stakeholders across all levels of the organization. Drive Adoption & Utilization: Monitor customer health and utilization data, delivering training, advising on best practices, workflows, and configuration options. Design and deploy digital motions to drive product adoption and maximize usage and value realization. Ensure Customer Outcomes & Value: Understand, measure, and report on customer business goals and key performance indicators (KPIs), ensuring customers achieve their desired outcomes and continually recognize the value of GLOBO’s solutions. Support Quarterly Business Reviews, Annual Reviews, and lead ad hoc customer meetings. Support Account Planning & Risk Mitigation: Contribute to account plan development and support the execution of the account strategy. Maintain internal CRM (Hubspot) to monitor customer health, proactively identify "at-risk" accounts, and lead the execution of prescriptive interventions that ensure high satisfaction and retention. Own the contract renewal process for assigned accounts, including proactive risk mitigation, negotiating terms, and securing on-time renewal commitments. Actively identify and develop opportunities to expand GLOBO’s service offerings for upsell/cross-sell and provide additional value to clients. Serve as the Voice of the Customer: Act as the internal voice of the customer, advocating for their priorities, gathering product and service feedback, and partnering with customer stakeholders to resolve challenges and drive value realization. Partner cross-functionally with Sales, Marketing, Product & Engineering, Customer Support, Implementation, Operations and Finance to ensure customer satisfaction. Required Minimum Education and Experience: A Bachelor’s degree or equivalent. 3+ years of experience in a customer-facing role (post-sales account management, customer success, or comparable experience) within healthcare technology/operations. Excellent verbal and written communication skills. Excellent time management and project management skills. High level of initiative, accountability, and follow-through. Ability to manage multiple initiatives and projects and prioritize needs. Strong sense of service and passion for health equity and GLOBO’s mission of “Helping people communicate when it matters most”. Possession of a valid Driver’s License and a clean driving record. Ability to manage independent transportation to various client sites and regional travel hubs. Authorized to legally work for any employer in the United States. Willingness to submit to any requested background checks. Additional Preferred Requirements: Prior experience at a high growth company in a decentralized environment. Experience with Google Docs and Apple/Mac Operating System. Demonstrated experience navigating difficult contract negotiations or service recovery "save" situations. Experience managing customer lifecycles within a CRM (Hubspot preferred) and proficiency in remote collaboration tools. Travel Requirements: 25 - 50% domestic travel requirement for on-site client visits and industry events. GLOBO Foundations Core Competencies: GLOBO has created a roadmap to success outlining the key KSA’s and competencies in each job band. To perform the essential functions of this position and the job successfully, an individual should demonstrate the following competencies. Drive Results—Takes accountability for individual outcomes - good or bad. Prioritizes work to support Company rocks. Communicate Effectively - Asks questions to ensure understanding. Listens with intent to understand. Developing Self and Others - Expands self-awareness and is open to feedback. Takes ownership/Seek opportunities of learning, career growth, and development. Growth-Focused -Develops a growth mindset by keeping an open mind during change. Seeks opportunities to move out of comfort zone. Customer Centricity -Consistently provides excellent customer service. Actively gathers and leverages information to understand current and emerging customer priorities, problems, expectations, and needs - present proposed solutions within area of responsibility. Supervisory Responsibilities: This position does not have direct supervisory responsibilities. Work Environment: This position predominantly operates in a remote/home office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the employee may be required to stand up or to sit for up to eight hours or more at a time. The employee must use his/her hands to handle or feel objects, tools, or controls, reach with hands and arms, talk, and hear. The employee is occasionally required to walk, sit, climb, or balance, and stoop, kneel, or crouch. The employee may be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. Persons with mental or physical disabilities as defined by the Americans With Disabilities Act are eligible for this position as long as they can perform the essential functions of the job after reasonable accommodations are made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible for this position.

Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy. Why?Because crypto and blockchain aren’t just technologies—they’re tools for global financial empowerment. They give people control over their money, their digital assets, and their future, unlocking opportunities that traditional systems have kept out of reach. What we doAt MoonPay, we’re building the infrastructure that powers this new financial system. We make it easy for anyone, anywhere, to buy, sell, and trade crypto using everyday payment methods like cards, Apple Pay, PayPal, Revolut and Venmo. We provide simple tools to send, receive, and manage stablecoins, so anyone can participate in the crypto economy confidently. Trusted by nearly 30 million customers and over 500 companies, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. And we’re committed to doing it right—fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia—because trust and compliance are non-negotiable. But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be. If you believe financial freedom should be for everyone—if you believe in building a fairer, more open financial system—we want you with us. To build systems that benefit all, we need contributions from all, regardless of background. Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal. 🌍 Locations Supported New York. This role will be hybrid, and will require you to spend some portion of your time in our office. 🌔 About the Opportunity As a Senior Manager, Customer Success, you're first and foremost a hardcore operator with end-to-end ownership of the client experience. Reporting to the SVP of Operations, you'll ensure our enterprise clients—including direct businesses, merchants, and vital technology partners—achieve maximum value and satisfaction from MoonPay's products. This role demands a holistic approach, blending direct customer advocacy, partner ecosystem optimization, and sales process excellence to ensure every touchpoint, from initial integration to ongoing engagement, is seamless and impactful. You'll be the pivotal force for change, centralizing critical client information and serving as the essential bridge across Enterprise Sales, Product, Solutions Engineering, Go-To-Market, and Customer Experience teams. Your mission is to streamline our processes, driving efficiency and fostering a unified client experience from end to end. What you will do · Develop and execute a global strategy to maximize recurring revenue (MRR/ARR) and boost Customer Lifetime Value (CLTV), optimizing the entire client journey from onboarding to engagement.· Proactively identify and eliminate process friction to create frictionless workflows that enhance client experience and drive efficiency.· Centralize critical client and partner information, fostering seamless communication and connectivity across Enterprise Sales, Product, Engineering, Go-To-Market, and Customer Experience teams for cohesive strategy and execution.· Establish robust "Voice of the Partner" programs to gather feedback and drive continuous product and process improvements.· Lead and scale the client success function. You'll be comfortable operating as a high-performing individual contributor or leading a small technical support team based on business needs, ensuring our approach scales effectively with MoonPay's growth.· Own the content strategy for the partner support knowledge base, focusing on enhancing self-service capabilities and partnering with Solutions Engineering on developer documentation.· Improve our internal and external tool suite, recommending automation for client self-service, transparency, and internal team efficiency, championing scalable solutions.· Be a champion for MoonPay and leverage your crypto curiosity to build the best customer success function in the industry. Key Success MetricsYour performance in this role will be directly measured by:· Recurring Revenue (MRR/ARR) Growth & Net Retention· Customer Lifetime Value (CLTV)· Partner Health Score· Overall Process Efficiency & Workflow Optimization Gains (e.g., Onboarding Time-to-Value, automation, improved cross-functional handoff times)· Customer/Partner Churn Rates 🧑‍🚀 About You You're a hands-on leader who thrives in a fast-paced environment and is passionate about expanding access to Web3. You possess a clear vision for building exceptional client experiences and optimizing efficiency. As a problem-solver who thrives even amidst ambiguity, you excel at working cross-functionally and enjoy collaborating with both clients and internal teams like sales. Requirements· 5+ years of progressive experience in Customer Success, Partner Operations, or a similar client-facing role, with a strong background in FinTech, Crypto, or Payments. At least 2 years of this experience should be in a leadership or senior individual contributor capacity.· Strong technical understanding of the software development lifecycle, API integrations, and various integration methods (e.g., APIs, SDKs, webhooks).· Demonstrated ability to translate complex technical concepts into clear, actionable processes and solutions.· Proven experience collecting and leveraging client and partner feedback to influence product roadmaps and improve service delivery.· Exceptional cross-functional collaboration and communication skills, with a proven ability to work effectively with technical teams and partners, building strong relationships across diverse groups (e.g., sales, product, engineering).· A genuine passion for the Web3 space and its potential.· Proactive, solutions-oriented, and highly adaptable, comfortable operating independently and driving initiatives with minimal oversight.We’re looking for people who live our core values, those who strive for excellence and want to leave a lasting legacy on the global financial system. Our values: B - Be HungryL - Level UpO - Own ItC - Crypto CuriousK - Kaizen What’s in it for you💰Competitive salary package 🤝 Equity package: We believe financial freedom starts with our employees, so all employees have ownership at MoonPay 📈 Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards 🏝 Unlimited holidays: We give you the autonomy to choose when to work (and when to switch off) 🌍 Hybrid working schedule: Work fully remotely or your nearest Moonbase, the choice is yours 🩺 Private Healthcare benefits: To protect you and your loved ones 🍼 Enhanced parental leave: So you can spend more time with your loved ones without a second thought 📚 Annual training budget: We support your training journey every step of the way 🪑 Home office setup allowance: Create the home office of your dreams 👛 Remote working allowance: Those working fully remotely get a little extra for utilities 💰 Monthly budget to spend on our products and zero fee crypto transactions: Cultivate your inner DEGEN 💰 Employee referral programme: Great people know great people, refer them to receive 10K in USDC ✈️ Regular remote company offsites: Meet your colleagues regularly for high impact in person sessions and hackathons 🚀 Working in a disruptive and fast-growing company where excellence is rewarded What’s it like to work at MoonPay? At MoonPay, you’ll work alongside driven, resourceful people who are passionate about excellence in everything they do. Kaizen is more than just a saying here, it’s a mindset. We encourage you to think big, take risks, and push the boundaries of what’s possible, knowing you have the support of a team that wants to see you grow. We’re listed in the _ and consistently strive to provide an environment where everyone feels they can their best work. Whether you’re remote or collaborating with teammates around the world, you’ll find opportunities here to do the best work of your career while shaping the future of the decentralized economy. Commitment To DiversityResearch has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot. Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance. At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of _ is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process. Please be aware that MoonPay does not request an AI-led interview without seeing a recruiter or team member from MoonPay on video call. We won't ask for your personal identification documents or any money from you during your interview process with us. Be fraud smart! If you receive an email - claiming to be from MoonPay - but from an email address ending in anything other than @moonpay.com, please be aware that this is not us.

Benefits: • 401(k), • Competitive salary, • Dental insurance, • Health insurance, • Paid time off Position Overview: We believe that the future of home living is all about convenience, comfort, and control. Our cutting-edge technology solutions allow customers to transform their home into a connected, intelligent space that responds to their every need. We are a growing small business seeking a hands-on, solutions-driven IT Specialist to lead our technology operations. Based in Nashville, TN, this position is primarily remote, with occasional on-site responsibilities as needed. The ideal candidate will have a strong background in managing IT infrastructure, supporting end users, and implementing systems that scale with business growth. This is a key leadership role for someone who enjoys wearing multiple hats and taking ownership of all things IT Key Responsibilities: • Oversee the company’s IT operations, infrastructure, and cybersecurity, • Maintain and support remote and in-office work environments (hardware, software, networks), • Manage software licensing, system updates, and cloud platforms (e.g., Microsoft 365, Google Workspace, etc.), • Provide technical support to team members, resolving issues related to computers, connectivity, or systems, • Manage Apple OS Devices (Ipads and Iphones), • Develop and enforce IT policies, procedures, and best practices, • Evaluate and recommend new technology solutions that improve business efficiency, • Manage vendor relationships and procurement of IT-related equipment and services, • Ensure reliable data backups and disaster recovery protocols, • Collaborate with leadership to align technology initiatives with business goals Required Qualifications: • 4+ years of experience in IT support or systems administration, with at least 1–2 years in a leadership or managerial role, • Solid knowledge of networking, cybersecurity, cloud services, and endpoint management, • Experience supporting remote teams and cloud-based infrastructure, • Proficient in managing Microsoft Windows, Google Work Suite, and common SaaS platforms, • Strong communication skills with a customer service mindset, • Must be based in the Nashville, TN area and able to occasionally travel on-site as needed Preferred Qualifications: • Experience in a small business or startup environment, • Familiarity with remote monitoring and management (RMM) tools, • Certifications such as CompTIA Network+, Security+, or Microsoft certifications, • Project management experience for IT implementations or upgrades The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Smart Home Integration offers a tremendous growth opportunity for a variety of skill sets including sales, technician, project management, operations and more. According to CEDIA, the global trade association for the home technology industry, the most recent 2021 Integrated Home Market Analysis reports the estimated value of the integrated home market at $20.1B. Categories experiencing the most growth include lighting, motorized shades, lighting control, and networking. Smart Home Integrators offer careers in sales, operations, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service. If you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills, and most importantly, gain success in a field that rewards ambitious hard workers, a Smart Home Integration opportunity is for you! Job Overview If you share our passion for Smart Home Technology combined with the thrill of bringing it all to completion. Do you love to deliver the WOW factor? This is an amazing opportunity for you, and we would love to talk with you! This is not a Software or programming posiiton! We are hiring a Technician to join our Smart Home Technology team. We are looking for a motivated, enthusiastic and competitive candidate to work closely with our team members. As a Home Technology Professional and capable administrator, come join our dynamic team of ambitious individuals and be a part of our growing business. Qualifications Passion for Technology Knowledge of and a passion for electronics Basic understanding of the construction cycle Passion for learning and advancing Organizational skills Understand relationship building Experience with window treatment and lighting would be beneficial Are you passionate about creating projects that truly make a difference in the lives of our clients? Are you ambitions and are you looking for a new opportunity to grow your talents, while increasing your compensation? If this is you. We are the perfect fit! At Liaison Technology Group, we integrate the most powerful home automation technologies to help people protect what matters, save valuable time while improving their lives. Send us a note and your resume and let's chat! Benefits of working in Smart Home Integration Opportunity for Growth Gain In-Demand Skills

Who We Are:Therabody® is the wellness tech leader with a mission to inspire and enable every body and mind to keep moving. Therabody’s product ecosystem includes category-creating innovations in wellness products, proprietary software, digital content, and biometrics that have proven benefits around alleviating stress and pain and enhancing performance and sleep. Not only is it part of our brand ethos to help others, but we are also defining the cutting edge of wellness technology while winning accolades such as Fast Company’s Brands That Matter, Oprah's Favorite Things 2022 and the TIME Best Inventions 2022 award. Job Summary:Therabody Inc. is seeking a proactive, detail-oriented, and experienced IT Support Specialist to join our dynamic IT team. This role is crucial for maintaining our cloud-only Microsoft 365 E5 environment, ensuring seamless operations, and providing exceptional technical support to all end-users. The ideal candidate will have 3 to 5 years of hands-on experience with Jamf Pro, Microsoft Intune, and Microsoft 365 administration, coupled with strong general IT troubleshooting and networking skills. This position will be instrumental in managing endpoint policies, patch management, user lifecycle, and ensuring secure, compliant, and optimized IT operations across both Mac and Windows environments. Key Responsibilities:End-User Support & Service Delivery:◦ Provide expert Tier 1 and Tier 2 technical support for hardware, software, and network-related issues across Mac and Windows platforms.◦ Resolve assigned IT tickets within Jira Service Management queue accurately, timely, and ensure comprehensive communication and documentation within tickets.◦ Perform root cause analysis and documentation of recurring problems to improve efficiency and reduce future incidents.◦ Deliver high-touch IT support to executives, ensuring their technology needs are met promptly and professionally.◦ Collaborate closely with our managed support team to ensure seamless helpdesk operations, ticket escalation, and resolution, maintaining consistent service levels for end-users.◦ Key Performance Indicators (KPIs): Meeting established service level agreements (SLAs) for help desk ticket resolution, maintaining high end-user satisfaction scores. Microsoft 365 E5 & Entra ID Administration:◦ Administer our Microsoft 365 E5 tenant, including Exchange Online, SharePoint, OneDrive, Teams, and Entra ID.◦ Manage user accounts, groups (including Entra ID groups), mailboxes, distribution lists, and security groups.◦ Administer security/permissions and access to specific software according to IT Policy.◦ Provide end-user support for common M365 issues and escalate as necessary. Device & Endpoint Management (Intune & Jamf):◦ Manage Apple devices using Jamf Pro, including, deployment, patch management, and scripting.◦ Manage Windows through Microsoft Intune, including configuration profiles, and application deployment.◦ Troubleshoot issues related to device enrollment, profile delivery, and software deployment for both platforms.◦ Collaborate with the cybersecurity team to ensure device compliance and endpoint protection configurations are in place. Network Management (Meraki):◦ Provide support and troubleshooting for networking components, specifically within a Cisco Meraki environment, including switches, firewalls, and wireless access points. IT Operations & Asset Management:◦ Onboard new employees, configuring their hardware (PCs and Macs) and accounts, providing initial IT orientation, and training users on core application suites.◦ Offboard employees, securely revoking access and managing hardware returns.◦ Maintain and manage IT software and hardware inventory, ensuring accurate records, all devices are operational, and up to date.◦ Install, configure, and troubleshoot corporate hardware, including laptops, printers, and other network equipment.◦ Maintain accurate documentation for configurations, assets, and support tickets. Project Contribution:◦ Assist on IT projects as needed, as well as manage independent projects assigned, contributing to overall technology life improvements.◦ Actively contribute to IT team meetings and projects, share knowledge, and drive team success. Qualifications:• Experience: 3-5 years of progressive experience in an IT Support Specialist or similar role, preferably in an organization with diverse technology needs.• Education: Bachelor's degree in Computer Science, Information Technology, or a related field is preferred. Technical Expertise:◦ Proven experience in a cloud-only Microsoft 365 E5 tenant environment.◦ Demonstrable expertise in supporting both Windows PCs and Apple macOS devices.◦ Hands-on experience with Microsoft Intune and Jamf Pro endpoint management.◦ Strong understanding and practical experience with Entra) groups, policies, and user administration.◦ Networking knowledge, specifically with Cisco Meraki switches, firewalls, and wireless access points.◦ Proficiency with service desk software.◦ Familiarity with managing software packaging including, Adobe Creative Cloud, Office365.◦ Certifications (Preferred): CompTIA ITF+, A+, Network+, Security+, or MCP, or equivalent is desirable. Soft Skills:◦ Excellent verbal and written communication skills, with the ability to explain technical concepts clearly to non-technical users.◦ Self-Motivated and able to work on own initiative.◦ Able to work as part of a team and on an individual basis, to meet operational targets set by management.◦ Customer-focused with a strong commitment to providing exceptional end-user support.◦ Ability to prioritize and manage multiple tasks in a fast-paced environment. Working Conditions:• This position is primarily on-site at our LA, California office from Monday through Thursday, 9 AM to 5 PM.• Friday work is typically remote, unless on-site presence is required for specific tasks or emergencies.$33 - $36 an hour

This job is with Braze, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. WHAT YOU'LL DO Braze is seeking an Information Technology Associate to join our team to provide technical assistance to our employees. This role will involve fulfilling requests at our service desk. Common support requests include provisioning/de-provisioning of accounts and hardware. Support macOS and iOS hardware and printer configuration/troubleshooting. We also expect this position to be able to support basic network connectivity at our office, conduct audits of conference room equipment and ordering and maintaining an inventory of IT assets. This position will require being in the office 5 days per week (with occasional travel to other office locations). Responsibilities: • Provide IT technical support to employees in-person and remotely, • Troubleshoot hardware and software issues, supporting our Mac endpoint deployment, • Provide In-office AV support managing conference room equipment and supporting live events, • While you are working a standard work shift, you will be supporting other remote offices in different time zones during your shift, • Support account provisioning and de-provisioning via Okta and Google Workspace, • Supporting new employee onboarding sessions, • Write knowledge base how-to articles to support and educate employees, • Manage our deployed computers, and mobile devices via Kandji and Google MDM, • Manage the procurement of IT hardware and software, • Basic troubleshooting of wired and wireless networks WHO YOU ARE • 3-5 years of providing technical support, • A self-starter ability to multitask, prioritize issues based on severity and work independently, • Maintains high attention to detail and follows a task to completion, • Approach users' issues with empathy, • Ability to communicate clearly with users directly via email, chat, and video conferencing, • Demonstrate excellent writing skills, • Ability to troubleshoot and administer Apple computers and mobile devices, • Basic understanding of wired and wireless networks, • Experience with Google Meet and Zoom device configuration and troubleshooting For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $75,000 and $80,000/year with an expected On Target Earnings (OTE) between $83,000 and $88,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country _. More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as: • Competitive compensation that may include equity, • Retirement and Employee Stock Purchase Plans, • Flexible paid time off, • Comprehensive benefit plans covering medical, dental, vision, life, and disability, • Family services that include fertility benefits and equal paid parental leave, • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend, • A curated in-office employee experience, designed to foster community, team connections, and innovation, • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching, • Employee Resource Groups that provide supportive communities within Braze, • Collaborative, transparent, and fun culture recognized as a Great Place to Work® ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you. Please see our_ for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Job DescriptionJob Title: Technical Support Analyst Job Description The Technical Support Analyst serves as the primary on-site IT support resource for a professional consulting office of approximately 60 users in New York City. This role provides hands-on support in a fast-paced, client-facing environment, ensuring that end users, including senior leadership, receive reliable assistance with hardware, software, devices, and collaboration tools. The analyst aligns with established corporate IT standards, partners closely with global teams and a managed service provider, and plays a key role in onboarding, access management, and maintaining a secure, well-documented IT environment. Responsibilities • Act as the primary on-site IT support resource for the New York City office, supporting approximately 60 users., • Provide hands-on desktop and workstation support for end users, including troubleshooting hardware, software, and peripheral issues., • Set up and configure Windows 11 laptops, peripherals, and workstations to meet corporate IT standards., • Provision, redeploy, and support Apple iPhones, including configuration of MFA (Microsoft Authenticator), email, calendar, and mobile device settings., • Perform new hire onboarding and offboarding, including user account setup, permissions, device ownership assignment, and access provisioning., • Support Microsoft Entra ID, Microsoft 365, and related environments, ensuring secure and reliable user access., • Maintain role-based access control (RBAC), distribution groups, and user/device ownership mappings for U.S.-based staff., • Participate in periodic global access and account reviews to support security, compliance, and accurate access governance., • Provide hands-on support for AV and video conferencing systems, including Microsoft Teams Rooms, Logitech Rally Bar systems, and conference room technology., • Ensure seamless meeting experiences for end users and leadership by supporting audio, video, and conferencing equipment., • Work tickets routed from a centralized global ticket queue during U.S. business hours and manage workload within a structured ticketing system., • Clearly document work performed, maintain accurate records, and follow established IT processes and workflows., • Partner closely with a Sweden-based managed service provider for second- and third-level escalations and complex technical issues., • Assist with office IT projects, including hardware refreshes, technology rollouts, and infrastructure improvements., • Balance fast-paced user needs with adherence to documented processes, standards, and security requirements., • Deliver strong, customer-facing communication in a consulting environment and serve as the on-site “face of IT” for staff and senior executives., • Be flexible to support occasional after-hours or urgent issues for U.S. users and leadership as needed., • Be open to occasional travel for off-site meetings or office support at other locations, including Boston, Miami, Chicago, and Sweden, with travel expenses covered., • Accurately track time and comply with timecard approval processes, ensuring proper reporting and accountability.Essential Skills, • Proven experience as a hands-on IT generalist with strong troubleshooting skills across hardware, software, and networking., • Demonstrated ability to provide desktop and workstation support in a fast-paced, client-facing professional services environment., • Practical experience supporting Windows 11 laptops, peripherals, and enterprise applications., • Experience with Microsoft Entra ID, including user identity and access management, account provisioning, RBAC, group management, MFA troubleshooting, and device integration with Microsoft 365 and Intune., • Proficiency supporting Microsoft 365 and related tools such as Microsoft Outlook and Office 365., • Experience with mobile device provisioning and support, particularly Apple iPhones and mobile device management (MDM) solutions., • Hands-on experience supporting AV and video conferencing environments, including Microsoft Teams Rooms and conference room technology., • Ability to work within a structured ticketing system, manage a queue of requests, and maintain clear documentation of work performed., • Strong customer service skills with the ability to communicate clearly and professionally with end users and senior leadership., • Proactive, organized, and structured working style with the ability to operate independently as the primary on-site IT presence., • Comfort serving as the on-site “face of IT” and representing the IT function to staff and executives., • Ability to balance urgent user needs with adherence to documented processes, standards, and security best practices., • Personable, professional, and customer-focused demeanor suitable for a consulting office environment., • Interest in a long-term role with opportunities for growth and increased responsibility.Additional Skills & Qualifications, • Experience with audio visual support, including Logitech Rally Bar systems and similar conferencing hardware., • Familiarity with cable management best practices and maintaining tidy, reliable conference room setups., • Knowledge of networking fundamentals relevant to end-user support and troubleshooting., • Experience with Active Directory or similar directory services in conjunction with Microsoft Entra ID., • Prior experience supporting senior executives or leadership teams in a professional services or consulting environment., • Comfort collaborating with international teams and managed service providers across different time zones., • Ability to handle occasional after-hours support needs and limited travel to other office locations when required.Why Work Here? The organization offers a stable, long-standing IT environment within a highly visible role that directly supports a global consulting practice. You will enjoy strong ownership of the local IT function in New York City while collaborating closely with international teams and a dedicated managed service provider for deeper technical support. The position provides consistent, meaningful work, exposure to modern technologies, and a clear path for long-term growth, including the potential for conversion from contract to a permanent role for those seeking a lasting career opportunity. Work Environment The role is based in a professional consulting office located in the Empire State Building, supporting a fast-paced, client-facing environment with frequent interaction with senior leadership. Work is primarily on-site 4–5 days per week, providing hands-on support for end users, conference rooms, and office technology. You will collaborate daily with global teams and a Sweden-based managed service provider, using modern tools such as Microsoft 365, Microsoft Entra ID, Intune, Microsoft Teams Rooms, and enterprise-grade AV and conferencing equipment. The setting is professional and business-oriented, with an emphasis on reliability, responsiveness, and high-quality service delivery. Job Type & Location This is a Contract position based out of New York, NY. Pay and Benefits The pay range for this position is $25.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program, • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in New York,NY. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job Description Desktop Support Technician Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Desktop Support Technician delivers first- and second-level technical support across local and remote environments. Responsibilities include hardware and software troubleshooting, incident documentation in the IT ticketing system, and resolution of issues involving operating systems, enterprise applications, and peripheral equipment. This role requires proactive communication with end users and timely escalation to maintain SLAs and operational consistency across all shifts. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Primary duties are listed below. This list is illustrative, not exhaustive; additional duties may be assigned as business needs require. • Deliver first- and second-level technical support to end users for hardware, software, and application issues via phone, remote access tools, and on-site assistance., • Log, track, and maintain accurate documentation for all reported incidents and service requests within the designated IT ticketing system., • Install, configure, upgrade, and troubleshoot supported Windows operating systems (currently Windows 10 and Windows 11) and the Microsoft Office 365 suite., • Provide foundational support for macOS environments to assist users of Apple devices., • Install, configure, and support enterprise applications, including Cisco Jabber and other organization-approved software., • Install, configure, and troubleshoot printers, desktop computers, laptops, and other authorized peripheral devices., • Perform routine preventive maintenance on computers, laptops, and printers to ensure continued operational reliability., • Conduct remedial repairs on desktops, laptops, printers, and related peripheral equipment., • Utilize diagnostic tools to troubleshoot issues related to network connectivity and workstation hardware and software., • Coordinate with third-party vendors to remediate complex audio/visual (AV) issues as required., • Provide timely and professional status updates to end users and stakeholders regarding open incidents and resolutions., • Support mobile device management (MDM) for iOS and Android devices within the enterprise environment., • Demonstrate working knowledge of networks, servers, audio/visual systems, smart devices, and telecommunications in support of a broad range of IT needs., • Perform other duties as assigned by management in support of departmental and organizational objectives. MINIMUM QUALIFICATIONS Education · Bachelor’s or master’s degree in information technology, Computer Science, or a related field; OR an equivalent combination of education, training, and relevant work experience Experience • Minimum of eighteen (18) months of hands-on experience in a desktop support, help desk, or IT support capacity., • Demonstrated experience supporting Windows-based environments, including Windows 10 and/or Windows 11. Certifications (Preferred) • CompTIA A+ certification or equivalent vendor-neutral credential., • Microsoft Certified Professional (MCP), Microsoft 365 Fundamentals, or higher-level Microsoft certification. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES • Proficiency in Windows operating systems, Microsoft Active Directory, Group Policy Objects (GPOs), and Microsoft Office 365., • Experience with PC and laptop hardware installation, configuration, and troubleshooting., • Familiarity with enterprise antivirus and endpoint protection solutions., • Experience with helpdesk ticketing systems and IT service management practices., • Knowledge of mobile device management (MDM) platforms supporting iOS and Android devices., • Familiarity with enterprise encryption solutions and Windows device management via Active Directory., • Strong analytical, problem-solving, and technical troubleshooting abilities., • Ability to effectively manage multiple priorities, work independently, and consistently meet established SLAs., • Excellent verbal and written communication skills with the ability to convey technical information clearly to non-technical audiences., • Demonstrated commitment to delivering high-quality customer service to internal stakeholders., • Ability to adapt to a rapidly evolving technology environment and shifting organizational priorities., • Willingness to work outside standard business hours, including evenings and weekends, for scheduled project support or emergency response as required. PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT The demands below are representative of those required to perform this role's essential functions. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with the ADA and applicable state law. • Regularly required to sit, stand, walk, and use hands to operate a computer keyboard and standard office equipment., • Occasionally required to lift and/or move IT equipment weighing up to 50 pounds., • May require bending, kneeling, or crouching to install or service equipment., • Work is performed primarily in a standard office or data center environment with moderate noise levels., • May be required to travel to or work at multiple organizational sites or client locations. EQUAL EMPLOYMENT OPPORTUNITY We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable federal, state, or local law, including Title VII, the ADEA, the ADA, GINA, and USERRA. Applicants requiring a reasonable accommodation to participate in the application or interview process should contact Human Resources in advance. DISCLAIMER This description outlines the general nature and scope of the role and is not an exhaustive list of all duties or requirements. Management may modify responsibilities as business needs evolve.

Job Description POSITION DESCRIPTION Desktop Support Technician Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Desktop Support Technician delivers first- and second-level technical support across local and remote environments. Responsibilities include hardware and software troubleshooting, incident documentation in the IT ticketing system, and resolution of issues involving operating systems, enterprise applications, and peripheral equipment. This role requires proactive communication with end users and timely escalation to maintain SLAs and operational consistency across all shifts. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Primary duties are listed below. This list is illustrative, not exhaustive; additional duties may be assigned as business needs require. • Deliver first- and second-level technical support to end users for hardware, software, and application issues via phone, remote access tools, and on-site assistance., • Log, track, and maintain accurate documentation for all reported incidents and service requests within the designated IT ticketing system., • Install, configure, upgrade, and troubleshoot supported Windows operating systems (currently Windows 10 and Windows 11) and the Microsoft Office 365 suite., • Provide foundational support for macOS environments to assist users of Apple devices., • Install, configure, and support enterprise applications, including Cisco Jabber and other organization-approved software., • Install, configure, and troubleshoot printers, desktop computers, laptops, and other authorized peripheral devices., • Perform routine preventive maintenance on computers, laptops, and printers to ensure continued operational reliability., • Conduct remedial repairs on desktops, laptops, printers, and related peripheral equipment., • Utilize diagnostic tools to troubleshoot issues related to network connectivity and workstation hardware and software., • Coordinate with third-party vendors to remediate complex audio/visual (AV) issues as required., • Provide timely and professional status updates to end users and stakeholders regarding open incidents and resolutions., • Support mobile device management (MDM) for iOS and Android devices within the enterprise environment., • Demonstrate working knowledge of networks, servers, audio/visual systems, smart devices, and telecommunications in support of a broad range of IT needs., • Perform other duties as assigned by management in support of departmental and organizational objectives. MINIMUM QUALIFICATIONS Education • Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field; OR an equivalent combination of education, training, and directly related work experience sufficient to demonstrate the required knowledge, skills, and abilities. Experience • Minimum of eighteen (18) months of hands-on experience in a desktop support, help desk, or IT support capacity., • Demonstrated experience supporting Windows-based environments, including Windows 10 and/or Windows 11. Certifications (Preferred) • CompTIA A+ certification or equivalent vendor-neutral credential., • Microsoft Certified Professional (MCP), Microsoft 365 Fundamentals, or higher-level Microsoft certification. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES • Proficiency in Windows operating systems, Microsoft Active Directory, Group Policy Objects (GPOs), and Microsoft Office 365., • Experience with PC and laptop hardware installation, configuration, and troubleshooting., • Familiarity with enterprise antivirus and endpoint protection solutions., • Experience with helpdesk ticketing systems and IT service management practices., • Knowledge of mobile device management (MDM) platforms supporting iOS and Android devices., • Familiarity with enterprise encryption solutions and Windows device management via Active Directory., • Strong analytical, problem-solving, and technical troubleshooting abilities., • Ability to effectively manage multiple priorities, work independently, and consistently meet established SLAs., • Excellent verbal and written communication skills with the ability to convey technical information clearly to non-technical audiences., • Demonstrated commitment to delivering high-quality customer service to internal stakeholders., • Ability to adapt to a rapidly evolving technology environment and shifting organizational priorities., • Willingness to work outside standard business hours, including evenings and weekends, for scheduled project support or emergency response as required. PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT The demands below are representative of those required to perform this role's essential functions. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with the ADA and applicable state law. • Regularly required to sit, stand, walk, and use hands to operate a computer keyboard and standard office equipment., • Occasionally required to lift and/or move IT equipment weighing up to 50 pounds., • May require bending, kneeling, or crouching to install or service equipment., • Work is performed primarily in a standard office or data center environment with moderate noise levels., • May be required to travel to or work at multiple organizational sites or client locations. EQUAL EMPLOYMENT OPPORTUNITY We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable federal, state, or local law, including Title VII, the ADEA, the ADA, GINA, and USERRA. Applicants requiring a reasonable accommodation to participate in the application or interview process should contact Human Resources in advance. DISCLAIMER This description outlines the general nature and scope of the role and is not an exhaustive list of all duties or requirements. Management may modify responsibilities as business needs evolve.

Job Description Field Support Engineer Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY Seeking a Field Support Engineer for an Onsite role combining endpoint engineering and hands-on IT support across Windows and Mac environments. The role also involves providing on-site hardware/software support, handling Tier 2/3 technical escalations, and maintaining office IT infrastructure such as AV systems, printers, and networking equipment. Experience with JAMF is an added advantage. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES We are seeking a versatile and highly skilled Field Support Engineer capable of working with Windows and Mac Hardware to join our NYC team. This is a unique hybrid role designed for a candidate who possesses strong system administration skills but also enjoys getting their hands dirty with physical support. You will be responsible for engineering our endpoint environments while simultaneously providing expert, desk-side hardware and software support to local users. Knowledge on JAMF will be a plus. • MDM & Endpoint Engineering: Build deployment profiles, package applications, and manage automated OS patching., • Physical Field Support: Act as the primary on-site technician to resolve hardware, software, and peripheral issues directly at user desks., • Zero-Touch Deployment: Maintain automated deployment workflows via Apple Business Manager and Microsoft Autopilot for seamless employee onboarding., • Tier 2/3 Escalations: Serve as the senior technical resource for complex OS, network, or software issues escalated by the helpdesk., • Local Infrastructure: Maintain physical office technology including conference room AV setups, printers, and basic networking hardware. MINIMUM QUALIFICATIONS Experience • Minimum of eighteen (18) months of hands-on experience in a desktop support, help desk, or IT support capacity., • Experience with MAC and Windows hardware replacements, • Demonstrated experience supporting Windows-based. JAMF, MAC OS environments, including Windows 10 and/or Windows 11. Certifications (Preferred) • CompTIA A+ certification or equivalent vendor-neutral credential., • Microsoft Certified Professional (MCP), Microsoft 365 Fundamentals, or higher-level Microsoft certification. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES • Proficiency in Windows operating systems, MAC OS, Jamf, Intune, Microsoft Active Directory, Group Policy Objects (GPOs), and Microsoft Office 365., • Experience with PC and laptop hardware installation, configuration, and troubleshooting., • Familiarity with enterprise antivirus and endpoint protection solutions., • Experience with helpdesk ticketing systems and IT service management practices., • Knowledge of mobile device management (MDM) platforms supporting iOS and Android devices., • Familiarity with enterprise encryption solutions and Windows device management via Active Directory., • Strong analytical, problem-solving, and technical troubleshooting abilities., • Ability to effectively manage multiple priorities, work independently, and consistently meet established SLAs., • Excellent verbal and written communication skills with the ability to convey technical information clearly to non-technical audiences., • Demonstrated commitment to delivering high-quality customer service to internal stakeholders., • Ability to adapt to a rapidly evolving technology environment and shifting organizational priorities., • Willingness to work outside standard business hours, including evenings and weekends, for scheduled project support or emergency response as required. PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT The demands below are representative of those required to perform this role's essential functions. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with the ADA and applicable state law. • Regularly required to sit, stand, walk, and use hands to operate a computer keyboard and standard office equipment., • Occasionally required to lift and/or move IT equipment weighing up to 50 pounds., • May require bending, kneeling, or crouching to install or service equipment., • Work is performed primarily in a standard office or data center environment with moderate noise levels., • May be required to travel to or work at multiple organizational sites or client locations. EQUAL EMPLOYMENT OPPORTUNITY We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable federal, state, or local law, including Title VII, the ADEA, the ADA, GINA, and USERRA. Applicants requiring a reasonable accommodation to participate in the application or interview process should contact Human Resources in advance. DISCLAIMER This description outlines the general nature and scope of the role and is not an exhaustive list of all duties or requirements. Management may modify responsibilities as business needs evolve.

Job Description We are PMG Named Ad Age Best Places to Work for 11 years in a row and Fast Company Best Workplaces for Innovators since 2022, PMG is a global independent marketing services and technology company that seeks to inspire people and brands that anything is possible. Driven by shared success, PMG leverages business strategy and transformation, creative, media, and insights—as well as its proprietary operating system, Alli—to deliver cutting-edge digital solutions and innovative media strategies. Our team comprises over 900 employees globally, and our work for ambitious brands like Apple, Nike, Sephora, Experian, Therabody, Best Western Hotels & Resorts, Creed Fragrances, BNY, Intuit, CKE Restaurants, Travelex, and Whole Foods spans 85+ countries. Who You'll Be Working With At PMG, our Influencer & Branded Content team is at the intersection of culture, storytelling, and strategy, helping brands connect with audiences in authentic, meaningful ways. We craft high-impact influencer campaigns that go beyond traditional advertising, driving engagement, building brand affinity, and delivering measurable results across social, digital, and experiential platforms. You'll collaborate with creators, talent agencies, media strategists, content teams, and brand partners to develop and execute influencer marketing programs that seamlessly align storytelling with business objectives. A key focus will be scaling PMG's influencer and creator marketing discipline—establishing frameworks, curating talent relationships, and setting standards for authenticity and effectiveness in alignment with brand goals. Your role will be instrumental in shaping how brands foster meaningful connections with their audiences. You will also play a key role in exploring new content formats, leveraging emerging platforms, and staying ahead of industry trends to ensure creator strategies are not only relevant but also innovative and impactful. At PMG, we don't just follow trends—we create them. If you're passionate about shaping culture through creator-driven storytelling, using data to drive real impact, and redefining what's possible in influencer marketing, this is the place to make your mark. What You Will Do • Lead the identification and selection of influencers that align with our clients' target audiences and campaign objectives., • Collaborate with the Lead to develop and execute comprehensive influencer campaigns, ensuring seamless coordination between influencers, internal teams, and clients., • Oversee the creation and delivery of branded content, including overseeing the adherence to brand guidelines and coordinating with influencers and internal teams to achieve desired outcomes., • Support the Senior Overseer in analyzing campaign performance, extracting key insights, and providing strategic recommendations for future campaigns., • Stay up-to-date with the latest industry trends, emerging platforms, and best practices in influencer marketing, and share relevant insights with the team., • Support mentoring and guiding Associate-level team members, providing support and sharing knowledge to help them grow in their roles., • The primary focus of this role is the Influencer & Branded Content channel, ensuring excellence in strategy, execution, and performance. However, responsibilities may extend across other media channels as needed to support broader campaign objectives and business priorities What You Will Bring • 4+ years of experience in Influencer & Branded Content, with a bachelor's degree or equivalent work experience., • Expertise in content creation and influencer marketing strategy, driving impactful partnerships and innovative campaigns., • Experience in contract review and proposal development, ensuring smooth negotiations and long-term influencer collaborations., • Advanced detail orientation, overseeing accurate execution, reporting, and strategic alignment in influencer initiatives., • Strong proficiency in project implementation, managing high-level influencer campaigns from concept to completion., • Skilled in presentation and communication, delivering insights, strategic recommendations, and campaign performance analysis., • Deep understanding of advertising standards, client service, and relationship management, fostering high-quality influencer-brand partnerships., • Proficiency in influencer management dashboards and social media platforms, leveraging analytics to optimize campaign performance., • Experience in networking and influencer marketing, building meaningful industry relationships to enhance campaign reach and effectiveness., • A commitment to curiosity and adaptability as a Continual Learner, staying at the forefront of media innovation while prioritizing client success with a Customer-Focused mindset that seeks opportunities to deliver meaningful value., • A dedication to People-Focused leadership, fostering collaboration, innovation, and professional growth by leading by example and nurturing strong relationships that empower others to excel. What We Offer • Professional Development: Take advantage of our learning and development programs, mentorship opportunities, and career advancement support., • Generous Time Off: Enjoy generous paid time off and holiday allowances to recharge and spend time with loved ones., • Parental Leave: We provide paid parental leave to support your family during important life events., • Retirement & Pension Plans: Plan for your future with competitive retirement or pension programs, including contribution matching., • Fertility and Family Support: Access fertility benefits for all team members and their spouses., • Healthcare: Coverage and support for everyday medical expenses and routine care, tailored by geography., • Pet Insurance: Protect your pet's health and your finances., • Lifestyle Spending Accounts: Enjoy 100% company-funded accounts to promote healthy habits and well-being., • Commuter Benefits: Access support for travel and commuting needs, where available., • Annual Bonus: All employees are eligible for an annual bonus., • Volunteering Opportunities: Receive 8 give-back hours to volunteer in your local communities., • AI Enterprise License: Access AI Enterprise accounts and participate in weekly AI training sessions to empower and ensure AI safety. Benefits vary by country, location, and geography to reflect local laws, norms, and expectations. What Sets Us Apart Being part of PMG means joining a company culture that's unmatched in digital. We're dedicated to working hard to serve our employees and clients, delivering value, results, and innovation—which often requires true grit and agility. We believe in taking care of ourselves and each other to continuously improve in every way. In alignment with our core values to be inclusive and always change for the better, PMG is committed to creating a more diverse and inclusive culture, and we are proud to be an equal opportunity employer. We believe that we only change for the better by bringing diverse perspectives to our company. PMG recruits, employs, trains, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

For over 22 years, we've been at the forefront of contact center services and technology helping organizations deliver seamless, human-centered customer experiences. We're a team that values empathy, accountability, and smart problem-solving, and we're looking for Customer Support Specialists who bring those qualities to every interaction. If you're someone who genuinely enjoys helping others, thrives in a structured yet fast-paced environment, and takes pride in delivering great service - we'd love to meet you. Compliance Note Due to specific state and client contracts, we are unable to hire internationally or outside of New York State for this role. All applicants must provide documentation verifying identity and New York residency upon hire or offer of employment. Employees must remain within New York State while employed in this role. Preferred Qualifications • Fluency in one or more of the following languages: Urdu, Arabic, or Italian, • Fluency in English is required., • Arabic: Must be fluent in Modern Standard Arabic (MSA); dialects alone are not sufficient Training Period • Duration: Approximately 4 weeks (mandatory), • Schedule: Monday Friday, 9:00 AM 5:00 PM EST (100% attendance required), • Training Pay: $18$20 per hour during the initial training period, with an increase to $21$23 per hour upon successful completion of training. Scheduling • Shifts may occur any day of the week, including one weekend day (Saturday)., • Full-Time: Up to 40 hours per week. Part-Time: Less than 29 hours per week. What You'll Do • Deliver professional, high-quality customer support via phone (and potentially chat/email/SMS), • Resolve customer inquiries with accuracy, empathy, and efficiency, • Navigate multiple systems and tools to document interactions in real time, • Follow client protocols and maintain strict data privacy and compliance standards, • Contribute to a positive, accountable, and team-oriented remote environment What You Bring • Minimum 2 years of call center customer service experience, • Strong communication and active listening skills, • Ability to work independently in a fully remote setting, • High attention to detail and comfort with technology Technical & Equipment Requirements This is a "Bring Your Own Device" (BYOD) position. Employees are responsible for providing their own equipment. The company does not deduct from wages for equipment use; the remote stipend is provided as general reimbursement support. • PC or Laptop: Must run Windows 10 or 11 (No Macs, Apple devices, Chromebooks, or tablets)., • USB Headset: Required for call clarity and noise cancellation., • Webcam: Required for 100% on-camera training and team meetings., • Internet: Reliable broadband connection (minimum 25 Mbps download / 10 Mbps upload). How We Support You Compensation: $21.00 $23.00 per hour (The listed pay range reflects the company's good faith estimate of compensation at the time of posting, based on factors such as experience, skills, and qualifications.) • Remote Stipend: To support your remote office expenses, we provide a monthly stipend of $50.00 for Full-Time and $25.00 for Part-Time employees. The stipend becomes effective after 90 days of employment and is paid bi-monthly. Employees who reach their 90-day anniversary mid-cycle will receive a prorated stipend for that period., • Benefits: In addition to base pay, full-time employees are eligible for medical, dental, and vision insurance, 401(k), paid time off, and other company-sponsored programs. Part-time employees are eligible for select benefits, including paid time off, sick time, accident insurance, and other company-sponsored programs. Additional benefits include:, • Tiered PTO accrual (1 hour for every 30 hours worked per NY State law)., • Sick Time (up to 56 hours of paid sick leave)., • Unpaid Leave (Access to 32 hours of immediate unpaid protected leave upon hire.), • Employee Assistance Program (EAP) for mental health and counseling. Why Join Us • Fully remote flexibilitywork from home within New York State, • Join a stable, growing company with over two decades of success, • Supportive leadership and a culture that values your contributions, • Meaningful work helping people navigate essential services Work Authorization • Must be legally authorized to work in the United States and able to provide documentation verifying identity and employment eligibility upon hire, • We are not able to sponsor employment visas for this position at this time Screening & Compliance Requirements • Employment is contingent upon completion of required background and exclusion screenings, conducted in accordance with applicable federal, New York State, and New York City laws, including individualized assessment where required. At-Will Employment Statement Employment with the company is at-will and may be terminated by either the employee or the company at any time, with or without cause or notice, subject to applicable law. Nothing in this job posting, the hiring process, or any other communication shall be construed as creating a contract of employment, express or implied. No representative of the company has the authority to enter into any agreement contrary to the foregoing, except in a written agreement signed by an authorized company representative. Equal Opportunity Employer We are an Equal Opportunity Employer and are committed to an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, familial status, domestic violence victim status, military or veteran status, citizenship/immigration status (to the extent protected by law), or any other protected status under federal, New York State, or local law.

Apple is hiring for a Genius Position in Midtown, New York City. Base pay starts at $30.85/hr. #TransparentPay #TransparentSalaries #NYCJobs #SalaryTransparency As a Genius, you provide insightful advice and friendly, hands-on technical support to Apple customers in need. You quickly diagnose product issues on the spot, explaining situations with patience and compassion. After determining whether repairs can be done or a replacement is needed, you offer solutions to quickly get users up and running again. Even if you're juggling more than one customer, you stay conscious of their time demands as well as your own. You fulfill Apple's service commitment with style, speed, and skill. And you earn the trust of customers and coworkers alike as you offer mentorship, knowledge, and even tips and training. At Apple, we care about improving our services. We're looking for people who identify problems and provide feedback to ensure our customer service stays relevant and current. Discover even more benefits of doing what you love. Apple's most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programs. We're proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount both offer everyone at Apple the chance to share in the company's success. You'll discover many more benefits of working at Apple, such as programs that match your charitable contributions, reimburse you for continuing your education, and give you special employee pricing on Apple products. • Strong people skills and a knack for problem solving., • Ability to maintain composure and customer focus while troubleshooting and solving technical issues., • Ability to adhere to a schedule of customer appointments., • An aptitude for acquiring skills in technical repairs and an eagerness to learn about all Apple products and devices., • Excellent prioritization skills and an ability to make decisions quickly., • Excellent verbal and written communications skills., • Success in team environments, demonstrating shared responsibility and accountability with other team members., • Flexibility with your schedule. Your work hours will be based on business needs.

Summary Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple’s products and services. You deliver exceptional service and empower customers to get the most out of their Apple products. A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software. Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple. Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy. Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor. Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn. Demonstrate Apple’s values of inclusion and diversity in daily activities. Minimum Qualifications You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Preferred Qualifications You can: Demonstrate technical expertise of Apple products and services. Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment. Navigate customer service issues with care and strong interpersonal skills. Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience. Work in a fast-paced environment and balance multiple tasks at the same time. Work well in a team environment, demonstrating shared responsibility and accountability with other team members. Be trusted with sensitive or confidential information, keeping with Apple’s core values. Be curious and open to learning from others and helping each other grow. Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $26.25 and $33.61/hr, and most new hires start at $26.25. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong. Learn about accessibility in Apple’s workplace Learn about reasonable accommodations for job applicants Apple accepts applications to this posting on an ongoing basis. Role Number: 200664907-0959 #J-18808-Ljbffr

Perform a wide range of clerical, secretarial and general office duties including those of a confidential nature. Respond to inquiries displaying a comprehensive knowledge of the departmental offerings and policies. Interact with Finance team, students, staff of the Office of Student Affairs, and with University personnel including those at the senior level to resolve issues and problems. Process requisitions for Student Affairs, schoolwide and other events, as well as for other purchases, in university procurement system. Follow through to ensure timely payment. Interact with vendors as necessary to obtain accurate information for payment and processing. Process reimbursement requests. Monitor UDW reporting system to track expenses and revenue. Perform general word processing duties utilizing intermediate to advanced-level functions. Modify and/or create databases and complex spreadsheets. Monitor complex department budgets. Required Education: High School Diploma or equivalent High School diploma or equivalent or an Associate's degree or some college. Preferred Education: Bachelor's Degree Required Experience: 3 years of office experience (with High School diploma). 2 years of office experience (with Associates degree or some college). Experience providing a high level of customer service. Preferred Experience: 1-2 years of office experience (with Bachelor's degree). Prior experience in financial management and/or a fast-paced, executive-level environment is preferred. Required Skills, Knowledge and Abilities: Excellent oral and written communication skills, intermediate to advanced level of proficiency in Microsoft Office (Word, Excel, PowerPoint) are required. Moderate to fast, accurate keyboarding. Good proofreading and writing skills. Preferred Skills, Knowledge and Abilities: Proficiency with intermediate to advanced Microsoft Office or proficiency with Apple. Knowledge of desktop publishing software. Knowledge of Access. In compliance with NYC's Pay Transparency Act, the hourly rate for this position is USD $39.129. This rate is based on bargaining unit contracts. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items. NYU Law is an intellectual powerhouse and innovator in legal education, known for its focus on leadership, global issues, and public service. As part of this diverse and accomplished community, you'll work with top faculty, support learning and research, and have regular opportunities to develop professionally. Located in Greenwich Village, one of New York's most inviting neighborhoods, the Law School offers highly competitive benefits and perks, notably tuition remission. NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen. NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.

University Development and Alumni Relations (UDAR) is dedicated to soliciting the private funding necessary to support the strategic goals of the University in teaching, learning, and research. The personnel of UDAR work university-wide as well as within individual schools and colleges of the University to discover, motivate, cultivate, solicit, and steward alumni, parents, faculty, and friends for immediate, long-range, and future financial support, through gifts and pledges to the University, for critical operations such as student aid, faculty support, academic and research program development, and facilities and infrastructure. UDAR's endeavors raise funds for immediate University use and also for the University's endowment. Perform a wide range of clerical, secretarial and general office duties including those of a confidential nature. Prioritize office activities and delegate work to student and/or casual employees. May act as work leader to junior clerical support staff. Respond to inquiries displaying a comprehensive knowledge of the department's activities, policies and programs. Interact with the general public as NYU liaison and with University personnel including those at the senior level to resolve issues and problems. Customize and/or compose letters on own initiative or in response to requests for information. Perform general word processing duties utilizing intermediate to advanced-level functions. Modify and/or create databases and complex spreadsheets. Monitor complex department budgets and/or grants. UDAR encourages work-life integration for our employees, therefore this position is eligible for a hybrid work arrangement. Required Education: High School diploma or equivalent Required Experience: 3 years of office experience Experience providing a high level of customer service Preferred Experience: 2 years of office experience (with Associate's degree) 1 year of office experience (with Bachelor's degree) Required Skills, Knowledge and Abilities: Proficiency with intermediate to advanced word processing, spreadsheet, and database applications Moderate to fast, accurate keyboarding Good proofreading and writing skills Preferred Skills, Knowledge and Abilities: Proficiency with intermediate to advanced Microsoft Office or proficiency with Apple Knowledge of desktop publishing software Knowledge of Access In compliance with NYC's Pay Transparency Act, the hourly rate for this position is USD $39.129. This rate is based on bargaining unit contracts. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items. NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.

New York Workers' Compensation Customer Service Representative/ IME Scheduler 4 days ago Be among the first 25 applicants Job Summary The NY Workers' Compensation CSR / IME Scheduler is responsible for receipt of new cases and ensuring proper system drafting and setup. The CSR also is responsible for taking direction and facilitating the case assignment/scheduling process. Dane Street's success relies on individual and team contributions every day. We care for our customers, each other and Dane Street. It is the responsibility for all of us to maintain a positive working environment that promotes client satisfaction and results. Major Duties & Responsibilities Handling Receipt of New Cases: Intake new cases and review/verify information and requests. Draft cases by entering information into the Dane Street system, AccessDS Work with client on any information missing pertinent to processing claim Sort, organize and create medical document listing - if required by client, and in line with specific special handling. Assignment of Cases: Assign/schedule new cases to physicians for review with the appropriate physician, based on location, reviewer availability, specific guidelines, jurisdictional requirements and other client requirements Ensure that the assigned physician has no conflict of interest with the case assignment Oversight of Cases: Monitor, process and track cases to ensure we meet deadlines Client Interaction: Update clients frequently on cases in progress. May communicate when there are questions on referral information to ensure proper documentation and information is provided to the assigned reviewer Ensure proper documentation for specified cases is provided to the client. Other duties & special projects, as assigned and based on business needs. Education/Credentials An Associate's Degree is preferred. Job Relevant Experience Business experience in a healthcare and/or insurance setting is preferred. Job Related Skills/Competencies Present exceptional communication skills with a clear understanding of company business lines. The ability to apply critical thinking, manage time efficiently and meet specific deadlines. Computer literacy and typing skills are essential. Working Conditions/Physical Demands Any lifting, bending, traveling, etc. required to do the job duties listed above. Long periods of sitting and computer work. Work From Home Technical Requirements Supply and support their own internet services. Maintaining an uninterrupted internet connection is a requirement of all work from home position This job description is subject to change at any time. Benefits Join our team at Dane Street and enjoy a comprehensive benefits package designed to support your well-being and peace of mind. We offer a range of benefits including medical, dental, and vision coverage for you and your family. Additionally, we offer voluntary life insurance options for you, your spouse, and your children. We also offer other voluntary benefits which include hospital indemnity, critical illness, accident indemnity, and pet insurance plans. Employees receive basic life insurance, short-term disability, and long-term disability coverage at no cost. Our generous paid time off policy ensures you have time to relax and recharge, while our 401k plan with a company match helps you plan for your future. Apple equipment and a media stipend are provided for remote workspace. About Dane Street A fast-paced, Inc. 500 Company with a high-performance culture, is seeking insightful forward-thinking professionals. We process over 200,000 insurance claims annually for leading national and regional Workers' Compensation, Disability, Auto, and Group Health Carriers, Third-Party Administrators, Managed Care Organizations, Employers, and Pharmacy Benefit Managers. We provide customized Independent Medical Exams and Peer Review programs that assist our clients in reaching the appropriate medical determination as part of the claims management process. #J-18808-Ljbffr

Dallas, TX; New York, NY We are PMG Named Ad Age Best Places to Work for 11 years in a row and Fast Company Best Workplaces for Innovators since 2022, PMG is a global independent marketing services and technology company that seeks to inspire people and brands that anything is possible. Driven by shared success, PMG leverages business strategy and transformation, creative, media, and insightsas well as its proprietary operating system, Allito deliver cutting-edge digital solutions and innovative media strategies. Our team comprises over 900 employees globally, and our work for ambitious brands like Apple, Nike, Sephora, Experian, Therabody, Best Western Hotels & Resorts, Creed Fragrances, BNY, Intuit, CKE Restaurants, Travelex, and Whole Foods spans 85+ countries. The Programmatic team at PMG is a powerhouse of strategists and media experts passionate about creating meaningful connections between brands and their audiences. We work alongside media strategy, creative, and technology teams to deliver seamless, full-funnel marketing strategies that elevate our clients' digital performance. Collaboration and innovation are at the heart of everything we do. Our team thrives in an environment that encourages curiosity, celebrates individuality, and fosters professional growth. Joining us means contributing to cutting-edge campaigns for some of the world's most prestigious brands while working with a group of talented, supportive individuals who value your voice and expertise. • Shape the strategic vision for programmatic campaigns, ensuring alignment with PMG's integrated service offerings to maximize impact and client satisfaction., • Oversee campaign execution, managing full-funnel planning, creative strategy, optimization, and performance analysis to deliver exceptional outcomes for clients., • Engage directly with senior client stakeholders, leading high-level business and strategy discussions to ensure programmatic media supports and drives their broader goals., • Analyze campaign performance, identifying trends, risks, and opportunities while implementing optimizations that deliver measurable results., • Collaborate across teams, including creative, analytics, and development, to design and execute holistic client strategies., • Develop and maintain programmatic roadmaps, ensuring all projects and testing initiatives align with long-term client goals., • Identify growth opportunities, presenting and executing innovative ideas to drive results and strengthen client relationships., • Foster strong relationships with platform partners, keeping PMG at the forefront of emerging opportunities, beta programs, and advanced platform support., • Mentor and guide junior team members, fostering their growth through coaching, support, and continuous development., • 4+ years of experience in digital media and programmatic advertising, with a bachelor's degree or equivalent experience., • Intermediate expertise in Analytics, Programmatic Advertising, and Marketing Metrics to deliver data-driven campaign strategies., • Heavy video background, with hands-on programmatic video, Connected TV, and YouTube campaign management experience strongly preferred, • Strong knowledge of Marketing Planning & Analysis and Database Marketing to support effective decision-making and campaign outcomes., • Familiarity with Ad Exchanges, Ad Servers, and Demand Side Platforms (DSPs) to manage and optimize programmatic campaigns efficiently., • Channel expertise across CTV, OLV, Display, Audio, Native, DOOH, and App, enabling seamless execution of cross-channel strategies., • Proficiency in Microsoft Excel and SQL to create actionable reports and deliver clear, data-driven insights., • A solid understanding of Measurement Systems to evaluate campaign performance and inform optimization strategies., • Strong communication and collaboration skills, enabling alignment with cross-functional teams and clients., • Proven ability to mentor and support junior team members, fostering growth and ensuring campaign excellence., • A commitment to curiosity and adaptability as a Continual Learner, staying at the forefront of media innovation while prioritizing client success with a Customer-Focused mindset that seeks opportunities to deliver meaningful value., • A dedication to People-Focused leadership, fostering collaboration, innovation, and professional growth by Leading by Example and nurturing strong relationships that empower others to excel., • Professional Development: Take advantage of our learning and development programs, mentorship opportunities, and career advancement support., • Generous Time Off: Enjoy generous paid time off and holiday allowances to recharge and spend time with loved ones., • Parental Leave: We provide paid parental leave to support your family during important life events., • Retirement & Pension Plans: Plan for your future with competitive retirement or pension programs, including contribution matching., • Fertility and Family Support: Access fertility benefits for all team members and their spouses., • Healthcare: Coverage and support for everyday medical expenses and routine care, tailored by geography., • Pet Insurance: Protect your pet's health and your finances., • Lifestyle Spending Accounts: Enjoy 100% company-funded accounts to promote healthy habits and well-being., • Commuter Benefits: Access support for travel and commuting needs, where available., • Annual Bonus: All employees are eligible for an annual bonus., • Volunteering Opportunities: Receive 8 give-back hours to volunteer in your local communities., • AI Enterprise License: Access AI Enterprise accounts and participate in weekly AI training sessions to empower and ensure AI safety. Benefits vary by country, location, and geography to reflect local laws, norms, and expectations. What Sets Us Apart Being part of PMG means joining a company culture that's unmatched in digital. We're dedicated to working hard to serve our employees and clients, delivering value, results, and innovationwhich often requires true grit and agility. We believe in taking care of ourselves and each other to continuously improve in every way. In alignment with our core values to be inclusive and always change for the better, PMG is committed to creating a more diverse and inclusive culture, and we are proud to be an equal opportunity employer. We believe that we only change for the better by bringing diverse perspectives to our company. PMG recruits, employs, trains, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Brooklyn, New York UnitedMasters is building a marketplace that connects artists, brands and fans - empowering artists to earn and grow. UnitedMasters has taken the bold step of building a music distribution service that, radically, puts artists first - disrupting the legacy music business by letting up-and-coming artists distribute their music directly to fans through streaming services while maintaining ownership of their master recording rights and up to 100% of royalties. Through the combination of UnitedMasters' music distribution platform and its deep ties to brands, UnitedMasters enables independent artists and change-makers to grow and earn unlike any other platform. The UnitedMasters team is made up of musicians, marketers, engineers, and storytellers with backgrounds from YouTube, SoundCloud, Pandora, Facebook, Uber, Dropbox, Complex, VICE, and more. We work hand in hand with the award-winning creative teams that forge those innovative partnerships at Translation (our in-house creative advertising agency). We are looking for a VP, Marketing to join UnitedMasters! This role is based in Brooklyn, New York with four days in-office and one day remote. What You'll Do Build and scale a social presence that moves at the speed of culture • Turn UnitedMasters' social channels into a defining advantage for the company, not a support function, • Lead a culturally fluent, fandom-native social strategy attuned to the conversations, creators, and moments shaping music and pop culture in real time, • Set UnitedMasters apart from category competitors: define a social presence and brand voice that legacy distributors can't replicate, leveraging music, culture, and our deep artist relationships to build a moat that the rest of the category can't cross., • Build the team, operating model, and content engine to ship at the speed culture moves, • Partner with artist services and the music team to share artist wins consistently, turning our roster into our best storytellers Set and execute the strategy • Create and execute a 360 marketing strategy to attract, retain, and engage both sides of our marketplace: artists and brands/licensors, • Own the marketing budget across channels, hitting acquisition targets and brand-building goals while meeting CAC and marketing efficiency benchmarks, • Develop product positioning and messaging grounded in user research, market insights, and a deep understanding of the platform Own brand, PR, and paid marketing • Define and refine UnitedMasters' brand: how we present ourselves to artists, brands, and the broader culture, and find the right mix of brand and growth investment for our stage, • Lead paid media strategy across digital, offline, and emerging channels, leveraging Translation's creative firepower as we scale, • Own PR and communications strategy: partner with internal and external PR resources to land earned media that amplifies our cultural moments, fuels artist and brand growth, and reinforces our differentiation in the category., • Partner with Brand Partnerships & Events to develop tentpole activations that showcase our artists, platform, and differentiation Be a connective thread across the company • Serve as a thruline across product, engineering, data science, design, music, sales, and Translation, unifying our narrative and building efficient cross-functional processes, • Define creative briefs and act as a key stakeholder in reviewing concepts and assets against our marketing objectives, • 10+ years of marketing leadership with deep, demonstrable expertise in social media. You are a social-first marketing leader, not a generalist who happens to oversee social., • Demonstrated ability to build and scale social channels with cultural relevance and creative ambition, • Experience growing consumer mobile, web, and/or enterprise-SaaS products, with clear results on business metrics and revenue growth, • Experience managing both qualitative and quantitative customer research, • Strong management experience leading cross-functional marketing teams; able to recruit, develop, and retain world-class talent, • High intellectual horsepower, equally comfortable with spreadsheets and great creative, • Extreme empathy and curiosity for our artist and brand customers, • Startup, do-er mentality, • Bonus:, • Music, creator economy, or marketplace experience, • International marketing experience, • Experience working closely with an in-house or external creative agency UnitedMasters Inc. represents the creative solutions company, Translation, and the leading software and services platform for independent creators, UnitedMasters. UnitedMasters enables ownership, exposure, and new paths for financial return for independent creators, while Translation helps brands leverage the power of contemporary culture to achieve transformational growth. Combined, UnitedMasters, Inc. is the world's leading marketplace for cultural capital, connecting independent artists and brands to realize a future in which all creators own their future. Backed by Alphabet, Andreessen Horowitz, and Apple, UnitedMasters, Inc. is reimagining how brands and artists come together to tell their stories, build profitable growth, and push culture forward. Salary Hiring Range: $225,000 - $265,000 Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide (e.g. bonus, stock options, 401(k) match, etc.) Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. The range above is for the expectations as laid out in the job description, however we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate. The salary range above is for the NY/CA. As a company, we have a location based strategy, which means the salary range could be lower or higher than this if the role is hired in another location. #LI-HYBRID

U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment. U-Haul Offers: • Career stability, • Opportunities for advancement, • Mindset App Reimbursement, • Gym Reimbursement Program, • Health insurance & Prescription plans, if eligible, • Paid holidays, vacation, and sick days, if eligible, • Life insurance, • MetLaw Legal program, • MetLife auto and home insurance, • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more, • 401(k) Savings Plan, • Employee Stock Ownership Plan (ESOP), • 24-hour physician available for kids, • Dental & Vision Plans, • Business travel insurance, • You Matter EAP, • LifeLock Identity Theft Protection, • Critical Illness/Group Accident Insurance, • Dave Ramsey's SmartDollar Program Reservation Manager Agent Responsibilities: • Assist with calls from and to customers., • Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand., • Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy., • Assist with the Company's U-Box portable storage product. Minimum Qualifications: • High school diploma or equivalent, • Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email, • Proficient in customer service, time management and multitasking Pay Range is: $19 - $21 Hourly U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Summary Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple’s products and services. You deliver exceptional service and empower customers to get the most out of their Apple products. A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software. Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple. Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy. Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor. Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn. Demonstrate Apple’s values of inclusion and diversity in daily activities. Minimum Qualifications You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Preferred Qualifications You can: Demonstrate technical expertise of Apple products and services. Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment. Navigate customer service issues with care and strong interpersonal skills. Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience. Work in a fast-paced environment and balance multiple tasks at the same time. Work well in a team environment, demonstrating shared responsibility and accountability with other team members. Be trusted with sensitive or confidential information, keeping with Apple’s core values. Be curious and open to learning from others and helping each other grow. Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $26.25 and $33.61/hr, and most new hires start at $26.25. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong. Learn about accessibility in Apple’s workplace Learn about reasonable accommodations for job applicants Apple accepts applications to this posting on an ongoing basis. Role Number: 200664907-0959 #J-18808-Ljbffr

University Development and Alumni Relations (UDAR) is dedicated to soliciting the private funding necessary to support the strategic goals of the University in teaching, learning, and research. The personnel of UDAR work university-wide as well as within individual schools and colleges of the University to discover, motivate, cultivate, solicit, and steward alumni, parents, faculty, and friends for immediate, long-range, and future financial support, through gifts and pledges to the University, for critical operations such as student aid, faculty support, academic and research program development, and facilities and infrastructure. UDAR's endeavors raise funds for immediate University use and also for the University's endowment. Perform a wide range of clerical, secretarial and general office duties including those of a confidential nature. Prioritize office activities and delegate work to student and/or casual employees. May act as work leader to junior clerical support staff. Respond to inquiries displaying a comprehensive knowledge of the department's activities, policies and programs. Interact with the general public as NYU liaison and with University personnel including those at the senior level to resolve issues and problems. Customize and/or compose letters on own initiative or in response to requests for information. Perform general word processing duties utilizing intermediate to advanced-level functions. Modify and/or create databases and complex spreadsheets. Monitor complex department budgets and/or grants. UDAR encourages work-life integration for our employees, therefore this position is eligible for a hybrid work arrangement. Required Education: High School diploma or equivalent Required Experience: 3 years of office experience Experience providing a high level of customer service Preferred Experience: 2 years of office experience (with Associate's degree) 1 year of office experience (with Bachelor's degree) Required Skills, Knowledge and Abilities: Proficiency with intermediate to advanced word processing, spreadsheet, and database applications Moderate to fast, accurate keyboarding Good proofreading and writing skills Preferred Skills, Knowledge and Abilities: Proficiency with intermediate to advanced Microsoft Office or proficiency with Apple Knowledge of desktop publishing software Knowledge of Access In compliance with NYC's Pay Transparency Act, the hourly rate for this position is USD $39.129. This rate is based on bargaining unit contracts. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items. NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.

Desktop Support Assistant Location: SMCP North America Corporate Headquarters - 44 Wall Street, New York, NY Status: FT - 40.0 Hours Position Overview SMCP is looking for a motivated and enthusiastic entry level Desktop Support Assistant to help support the day‑to‑day operations of end users in the NY office, as well as the HelpDesk service of 160+ of our Stores. This key role works very closely with all members of the Operations team, to ensure optimal service of our IT infrastructure and applications. The ideal candidate will have a basic understanding of computer hardware and software, experience with device setup and configuration, and the ability to troubleshoot common technical issues. They should be comfortable working across multiple systems and platforms while providing excellent customer support and technical assistance to end users. This role reports to our Director, IT of North America. Organizational Structure – Reporting Relationships Department Head: Director, I.T. Executive Committee: VP, Operations + Transformation Essential Duties And Job Responsibilities Configure, deploy, and prepare Windows desktops and laptops in alignment with North American business standards using tools such as Microsoft Intune, Microsoft Deployment Toolkit, and Apple Business Manager. Provide first‑line technical support for hardware, software, and end‑user issues across desktops, laptops, printers, mobile devices, email and productivity suites, and a variety of in‑house applications. Work closely with our HR team to ensure a smooth onboarding process for our New Hires. Assist in the creation and maintenance of technical documentation, improve standard operating procedures, and knowledge base articles to enhance service quality and operational efficiency. Maintain accurate IT asset tracking, lifecycle management, and documentation in accordance with company policies and standards. Escalate complex technical issues to the Helpdesk Support Analyst or the Director, IT or external service providers as required, ensuring timely resolution and communication. Relationship management between North American Business Unit and various Group IT teams, assisting in remediation and escalation of issues. Principal Skills, Knowledge & Abilities Required 1-2 years prior experience in desktop support. Basic Windows Administration and PC technician skills. Ability to troubleshoot and analyze basic system and business process issues and assist in implementing appropriate solutions. Basic understanding of Active Directory, DNS, DHCP, wired/wireless networking concepts. Exposure to cloud services such as Microsoft Office 365 and SharePoint, and MDM tools such as Microsoft Intune is a plus. Experience with remote support tools such as BeyondTrust. Detail‑oriented and strong analytical and problem‑solving skills. Self‑motivated and able to work both independently and as part of a team. Strong communication, documentation, and customer service skills. Ability to work in a fast paced, dynamic environment, both independently and as a member of a team. Ability to build effective working relationships with end users, IT teams, and business stakeholders. Prior retail experience (Point of Sale, Payment Terminals) is a plus. What We Offer In Return Competitive compensation and benefits package. Employer matched 401(k) program – immediate 100% vesting. Generous paid time off and company holidays (12). Summer Fridays. Paid parental leave. MAVEN – tailored family planning tool. Hybrid work schedule with 3 days in office and 2 days remote. 4 completely remote work weeks. Generous merchandise discount. Ongoing training and professional development. Career growth opportunities / internal mobility. Culture of engagement starting at the top. Collaborative, team‑work oriented work environment. Nyc Compensation Range $24—$26 USD #J-18808-Ljbffr