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  • BDC Sales Representative
    BDC Sales Representative
    hace 6 días
    Jornada completa
    Linden

    The BDC Sales Representative is responsible for managing inbound and outbound calls, online inquiries, and customer follow-ups to generate sales opportunities for the dealership. This role focuses on building strong customer relationships, scheduling appointments, and supporting the sales team to achieve company targets. Key Responsibilities: Handle inbound calls, emails, and online inquiries from potential and existing customers. Make outbound follow-up calls to generate leads, confirm appointments, and re-engage past prospects. Provide information on vehicle inventory, pricing, promotions, and dealership services. Schedule appointments for customers to visit the dealership for test drives or consultations. Maintain accurate records of customer interactions in the CRM system. Follow up with customers after their visit to ensure satisfaction and encourage future business. Work closely with the sales team to ensure smooth handoff and communication. Meet daily, weekly, and monthly performance targets (calls, appointments set, show rate, etc.). Deliver excellent customer service that supports dealership reputation and retention. Qualifications: Previous experience in customer service, telemarketing, call center, or sales preferred. Strong communication and interpersonal skills. Ability to handle a high volume of calls professionally. Basic knowledge of automotive sales is a plus but not required. Proficient with computers and CRM systems. Highly organized, goal-driven, and able to work in a fast-paced environment. Bilingual abilities (especially Spanish) are an advantage if applicable.

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  • Front Desk Receptionist
    Front Desk Receptionist
    hace 2 meses
    Jornada completa
    Totowa

    Job Title: Front Desk Receptionist Location: Four Ever Smile Dental Spa Job Type: Full-Time / Part-Time Compensation: Competitive hourly rate (based on experience) About Four Ever Smile Dental Spa: Four Ever Smile Dental Spa is a modern, patient-focused dental practice offering high-quality care in a relaxing spa-like environment. We are committed to providing excellent service and a warm, welcoming experience for every patient. We are currently seeking a professional and friendly Front Desk Receptionist to be the face of our office. Key Responsibilities: • Greet and check in patients with a positive and welcoming attitude, • Schedule and confirm appointments using dental software, • Answer phone calls and respond to patient inquiries, • Collect patient information, update records, and manage forms, • Handle insurance verifications and basic billing tasks, • Maintain a clean, organized, and professional front desk area, • Communicate effectively with dental staff and assist with office flow, • Ensure a smooth and pleasant experience for every patient Requirements: • Previous experience in a dental or medical office (preferred), • Strong customer service and communication skills, • Comfortable using dental practice software (e.g., Dentrix, Eaglesoft, etc. – if applicable), • Organized, detail-oriented, and able to multitask, • Professional appearance and demeanor, • Bilingual (English/Spanish) is a plus, • High school diploma or equivalent required What We Offer: • Competitive pay based on experience, • Supportive, team-oriented work environment, • Opportunities for training and career growth, • Staff discounts on dental services, • A beautiful, spa-like office setting

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