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Who We Are Invitation Homes is a team of more than 1,700 associates who come from all walks of life. We call different communities “home," but our shared values bind us together. Invitation Homes is a place where possibility lives. The market teams include our Leasing, Property Management and Rehab, Turn & Maintenance professionals. Together, our dedicated associates work hard to build excellent resident experiences while maintaining high-quality homes and ensuring potential residents are presented with a rental property they can’t refuse. Your Role on the Team As a Maintenance Technician II at Invitation Homes, you will be performing high-quality maintenance work in our single-family rental homes while providing outstanding customer service to our residents. This includes but is not limited to the following tasks: Completing maintenance service requests across multiple trades Providing excellent customer service and promoting a quality living experience for all residents Perform required work while demonstrating respect for resident’s home Completing regular ProCare visits in residents’ homes to perform proactive maintenance and repairs Complete the associated checklist for each visit within its respective mobile app platform. At the completion of the visit, schedule the next ProCare Maintenance Visit with the resident through the maintenance mobile app Educating residents regarding all maintenance topics by specifically showing webpage of Invitation Homes expectations. (_) Educating residents on the functional systems of their rental home Completing general property condition assessments at all property visits and alerting the property management team when items require immediate attention Reviewing and using Technician-specific reports to find opportunities for improvement Performing repairs in vacant properties while they are on-the-market or during the turn process Properly using and caring for company-supplied tools, materials, and vehicles On a daily basis, proactively review the next day’s appointments to ensure the proper equipment, material, information, and allotted time is available to complete the work in a single visit Adhere to all Invitation Homes safety guidelines Performing other duties as assigned Your Experience Includes High School diploma or equivalent 2-5 years’ proven experience in residential repairs and maintenance, other building maintenance or related experience OSHA 10 is required (new hires will have up to 90 days to complete OSHA 10 certification if not already certified) The following certifications are a plus: EPA Certification: Type I, Type II, and/or EPA Universal HVAC Certification CPO certification (pool) Excellent customer service and interpersonal skills as well as strong verbal and written communication skills; multi-lingual is a plus Comfortability using mobile devices (i.e. iPad and/or iPhone) and various mobile applications Understanding of residential construction and mechanical systems and ability to perform general repairs in some of the following: plumbing, electrical, carpentry, sheetrock, exterior structural, HVAC (minor) and appliances. Some training will be provided. Must possess a current driver's license, automobile insurance, and any other licenses and/or certification as required by state law Ability to be at work on a regular and consistent basis including weekends and holidays as needed Ability to provide basic hand and power tools Ability to perform work that requires the following: Frequent climbing, reaching, use of fingers, stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing Ability to lift and/or move an excess of 50 pounds or more and operate standard maintenance equipment as assigned Why Us We stand for flexibility, opportunity, and a home that people can make their own. It’s as true for our associates as it is for our residents. Just like we help our residents live freer, we liberate our associates’ careers, too. Our associates know that goals matter, potential is unlocked, and careers thrive. Invitation Homes isn’t just a workplace but a possibility place. We offer each new associate: Competitive pay and an annual bonus program for all associates Generous paid time off plans including vacation accrual, sick time, volunteer time, parental leave, and standard and floating holidays 401k with matching company contributions Team events and gatherings Employee resource groups: Together with Women, Asian Alliance, The Black Collective, Juntos, Gen Next, Valor, and Open Invitation The salary range for this position is: $20.19 - $35.00, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, location, and applicable employment laws. To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including: Annual bonus program Health, dental, vision, and life insurance Long-term and short-term disability insurance Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays 401(k) with company matching contributions Awesome work environment with casual dress Team events and gatherings (Pre- and Post-Covid) Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at _. To all recruitment agencies: Invitation Homes does not accept agency resumes. Please do not forward resumes to Invitation Homes employees. Invitation Homes is not responsible for any fees related to unsolicited resumes. #ZIPIH

Who We Are Invitation Homes is a team of more than 1,700 associates who come from all walks of life. We call different communities “home," but our shared values bind us together. Invitation Homes is a place where possibility lives. The market teams include our Leasing, Property Management and Rehab, Turn & Maintenance professionals. Together, our dedicated associates work hard to build excellent resident experiences while maintaining high-quality homes and ensuring potential residents are presented with a rental property they can’t refuse. Your Role on the Team As a Maintenance Technician II at Invitation Homes, you will be performing high-quality maintenance work in our single-family rental homes while providing outstanding customer service to our residents. This includes but is not limited to the following tasks: Completing maintenance service requests across multiple trades Providing excellent customer service and promoting a quality living experience for all residents Perform required work while demonstrating respect for resident’s home Completing regular ProCare visits in residents’ homes to perform proactive maintenance and repairs Complete the associated checklist for each visit within its respective mobile app platform. At the completion of the visit, schedule the next ProCare Maintenance Visit with the resident through the maintenance mobile app Educating residents regarding all maintenance topics by specifically showing webpage of Invitation Homes expectations. (_) Educating residents on the functional systems of their rental home Completing general property condition assessments at all property visits and alerting the property management team when items require immediate attention Reviewing and using Technician-specific reports to find opportunities for improvement Performing repairs in vacant properties while they are on-the-market or during the turn process Properly using and caring for company-supplied tools, materials, and vehicles On a daily basis, proactively review the next day’s appointments to ensure the proper equipment, material, information, and allotted time is available to complete the work in a single visit Adhere to all Invitation Homes safety guidelines Performing other duties as assigned Your Experience Includes High School diploma or equivalent 2-5 years’ proven experience in residential repairs and maintenance, other building maintenance or related experience OSHA 10 is required (new hires will have up to 90 days to complete OSHA 10 certification if not already certified) The following certifications are a plus: EPA Certification: Type I, Type II, and/or EPA Universal HVAC Certification CPO certification (pool) Excellent customer service and interpersonal skills as well as strong verbal and written communication skills; multi-lingual is a plus Comfortability using mobile devices (i.e. iPad and/or iPhone) and various mobile applications Understanding of residential construction and mechanical systems and ability to perform general repairs in some of the following: plumbing, electrical, carpentry, sheetrock, exterior structural, HVAC (minor) and appliances. Some training will be provided. Must possess a current driver's license, automobile insurance, and any other licenses and/or certification as required by state law Ability to be at work on a regular and consistent basis including weekends and holidays as needed Ability to provide basic hand and power tools Ability to perform work that requires the following: Frequent climbing, reaching, use of fingers, stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing Ability to lift and/or move an excess of 50 pounds or more and operate standard maintenance equipment as assigned Why Us We stand for flexibility, opportunity, and a home that people can make their own. It’s as true for our associates as it is for our residents. Just like we help our residents live freer, we liberate our associates’ careers, too. Our associates know that goals matter, potential is unlocked, and careers thrive. Invitation Homes isn’t just a workplace but a possibility place. We offer each new associate: Competitive pay and an annual bonus program for all associates Generous paid time off plans including vacation accrual, sick time, volunteer time, parental leave, and standard and floating holidays 401k with matching company contributions Team events and gatherings Employee resource groups: Together with Women, Asian Alliance, The Black Collective, Juntos, Gen Next, Valor, and Open Invitation The salary range for this position is: $20.19 - $35.00, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, location, and applicable employment laws. To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including: Annual bonus program Health, dental, vision, and life insurance Long-term and short-term disability insurance Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays 401(k) with company matching contributions Awesome work environment with casual dress Team events and gatherings (Pre- and Post-Covid) Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at _. To all recruitment agencies: Invitation Homes does not accept agency resumes. Please do not forward resumes to Invitation Homes employees. Invitation Homes is not responsible for any fees related to unsolicited resumes. #ZIPIH

Who We Are Invitation Homes is a team of more than 1,700 associates who come from all walks of life. We call different communities “home," but our shared values bind us together. Invitation Homes is a place where possibility lives. The market teams include our Leasing, Property Management and Rehab, Turn & Maintenance professionals. Together, our dedicated associates work hard to build excellent resident experiences while maintaining high-quality homes and ensuring potential residents are presented with a rental property they can’t refuse. Your Role on the Team As a Maintenance Technician II at Invitation Homes, you will be performing high-quality maintenance work in our single-family rental homes while providing outstanding customer service to our residents. This includes but is not limited to the following tasks: Completing maintenance service requests across multiple trades Providing excellent customer service and promoting a quality living experience for all residents Perform required work while demonstrating respect for resident’s home Completing regular ProCare visits in residents’ homes to perform proactive maintenance and repairs Complete the associated checklist for each visit within its respective mobile app platform. At the completion of the visit, schedule the next ProCare Maintenance Visit with the resident through the maintenance mobile app Educating residents regarding all maintenance topics by specifically showing webpage of Invitation Homes expectations. (_) Educating residents on the functional systems of their rental home Completing general property condition assessments at all property visits and alerting the property management team when items require immediate attention Reviewing and using Technician-specific reports to find opportunities for improvement Performing repairs in vacant properties while they are on-the-market or during the turn process Properly using and caring for company-supplied tools, materials, and vehicles On a daily basis, proactively review the next day’s appointments to ensure the proper equipment, material, information, and allotted time is available to complete the work in a single visit Adhere to all Invitation Homes safety guidelines Performing other duties as assigned Your Experience Includes High School diploma or equivalent 2-5 years’ proven experience in residential repairs and maintenance, other building maintenance or related experience OSHA 10 is required (new hires will have up to 90 days to complete OSHA 10 certification if not already certified) The following certifications are a plus: EPA Certification: Type I, Type II, and/or EPA Universal HVAC Certification CPO certification (pool) Excellent customer service and interpersonal skills as well as strong verbal and written communication skills; multi-lingual is a plus Comfortability using mobile devices (i.e. iPad and/or iPhone) and various mobile applications Understanding of residential construction and mechanical systems and ability to perform general repairs in some of the following: plumbing, electrical, carpentry, sheetrock, exterior structural, HVAC (minor) and appliances. Some training will be provided. Must possess a current driver's license, automobile insurance, and any other licenses and/or certification as required by state law Ability to be at work on a regular and consistent basis including weekends and holidays as needed Ability to provide basic hand and power tools Ability to perform work that requires the following: Frequent climbing, reaching, use of fingers, stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing Ability to lift and/or move an excess of 50 pounds or more and operate standard maintenance equipment as assigned Why Us We stand for flexibility, opportunity, and a home that people can make their own. It’s as true for our associates as it is for our residents. Just like we help our residents live freer, we liberate our associates’ careers, too. Our associates know that goals matter, potential is unlocked, and careers thrive. Invitation Homes isn’t just a workplace but a possibility place. We offer each new associate: Competitive pay and an annual bonus program for all associates Generous paid time off plans including vacation accrual, sick time, volunteer time, parental leave, and standard and floating holidays 401k with matching company contributions Team events and gatherings Employee resource groups: Together with Women, Asian Alliance, The Black Collective, Juntos, Gen Next, Valor, and Open Invitation The salary range for this position is: $20.19 - $35.00, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, location, and applicable employment laws. To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including: Annual bonus program Health, dental, vision, and life insurance Long-term and short-term disability insurance Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays 401(k) with company matching contributions Awesome work environment with casual dress Team events and gatherings (Pre- and Post-Covid) Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at _. To all recruitment agencies: Invitation Homes does not accept agency resumes. Please do not forward resumes to Invitation Homes employees. Invitation Homes is not responsible for any fees related to unsolicited resumes. #ZIPIH

Who We Are Invitation Homes is a team of more than 1,700 associates who come from all walks of life. We call different communities “home," but our shared values bind us together. Invitation Homes is a place where possibility lives. The market teams include our Leasing, Property Management and Rehab, Turn & Maintenance professionals. Together, our dedicated associates work hard to build excellent resident experiences while maintaining high-quality homes and ensuring potential residents are presented with a rental property they can’t refuse. Your Role on the Team As a Maintenance Technician II at Invitation Homes, you will be performing high-quality maintenance work in our single-family rental homes while providing outstanding customer service to our residents. This includes but is not limited to the following tasks: Completing maintenance service requests across multiple trades Providing excellent customer service and promoting a quality living experience for all residents Perform required work while demonstrating respect for resident’s home Completing regular ProCare visits in residents’ homes to perform proactive maintenance and repairs Complete the associated checklist for each visit within its respective mobile app platform. At the completion of the visit, schedule the next ProCare Maintenance Visit with the resident through the maintenance mobile app Educating residents regarding all maintenance topics by specifically showing webpage of Invitation Homes expectations. (_) Educating residents on the functional systems of their rental home Completing general property condition assessments at all property visits and alerting the property management team when items require immediate attention Reviewing and using Technician-specific reports to find opportunities for improvement Performing repairs in vacant properties while they are on-the-market or during the turn process Properly using and caring for company-supplied tools, materials, and vehicles On a daily basis, proactively review the next day’s appointments to ensure the proper equipment, material, information, and allotted time is available to complete the work in a single visit Adhere to all Invitation Homes safety guidelines Performing other duties as assigned Your Experience Includes High School diploma or equivalent 2-5 years’ proven experience in residential repairs and maintenance, other building maintenance or related experience OSHA 10 is required (new hires will have up to 90 days to complete OSHA 10 certification if not already certified) The following certifications are a plus: EPA Certification: Type I, Type II, and/or EPA Universal HVAC Certification CPO certification (pool) Excellent customer service and interpersonal skills as well as strong verbal and written communication skills; multi-lingual is a plus Comfortability using mobile devices (i.e. iPad and/or iPhone) and various mobile applications Understanding of residential construction and mechanical systems and ability to perform general repairs in some of the following: plumbing, electrical, carpentry, sheetrock, exterior structural, HVAC (minor) and appliances. Some training will be provided. Must possess a current driver's license, automobile insurance, and any other licenses and/or certification as required by state law Ability to be at work on a regular and consistent basis including weekends and holidays as needed Ability to provide basic hand and power tools Ability to perform work that requires the following: Frequent climbing, reaching, use of fingers, stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing Ability to lift and/or move an excess of 50 pounds or more and operate standard maintenance equipment as assigned Why Us We stand for flexibility, opportunity, and a home that people can make their own. It’s as true for our associates as it is for our residents. Just like we help our residents live freer, we liberate our associates’ careers, too. Our associates know that goals matter, potential is unlocked, and careers thrive. Invitation Homes isn’t just a workplace but a possibility place. We offer each new associate: Competitive pay and an annual bonus program for all associates Generous paid time off plans including vacation accrual, sick time, volunteer time, parental leave, and standard and floating holidays 401k with matching company contributions Team events and gatherings Employee resource groups: Together with Women, Asian Alliance, The Black Collective, Juntos, Gen Next, Valor, and Open Invitation The salary range for this position is: $20.19 - $35.00, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, location, and applicable employment laws. To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including: Annual bonus program Health, dental, vision, and life insurance Long-term and short-term disability insurance Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays 401(k) with company matching contributions Awesome work environment with casual dress Team events and gatherings (Pre- and Post-Covid) Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at _. To all recruitment agencies: Invitation Homes does not accept agency resumes. Please do not forward resumes to Invitation Homes employees. Invitation Homes is not responsible for any fees related to unsolicited resumes. #ZIPIH

Who We Are Invitation Homes is a team of more than 1,700 associates who come from all walks of life. We call different communities “home," but our shared values bind us together. Invitation Homes is a place where possibility lives. The market teams include our Leasing, Property Management and Rehab, Turn & Maintenance professionals. Together, our dedicated associates work hard to build excellent resident experiences while maintaining high-quality homes and ensuring potential residents are presented with a rental property they can’t refuse. Your Role on the Team As a Maintenance Technician II at Invitation Homes, you will be performing high-quality maintenance work in our single-family rental homes while providing outstanding customer service to our residents. This includes but is not limited to the following tasks: Completing maintenance service requests across multiple trades Providing excellent customer service and promoting a quality living experience for all residents Perform required work while demonstrating respect for resident’s home Completing regular ProCare visits in residents’ homes to perform proactive maintenance and repairs Complete the associated checklist for each visit within its respective mobile app platform. At the completion of the visit, schedule the next ProCare Maintenance Visit with the resident through the maintenance mobile app Educating residents regarding all maintenance topics by specifically showing webpage of Invitation Homes expectations. (_) Educating residents on the functional systems of their rental home Completing general property condition assessments at all property visits and alerting the property management team when items require immediate attention Reviewing and using Technician-specific reports to find opportunities for improvement Performing repairs in vacant properties while they are on-the-market or during the turn process Properly using and caring for company-supplied tools, materials, and vehicles On a daily basis, proactively review the next day’s appointments to ensure the proper equipment, material, information, and allotted time is available to complete the work in a single visit Adhere to all Invitation Homes safety guidelines Performing other duties as assigned Your Experience Includes High School diploma or equivalent 2-5 years’ proven experience in residential repairs and maintenance, other building maintenance or related experience OSHA 10 is required (new hires will have up to 90 days to complete OSHA 10 certification if not already certified) The following certifications are a plus: EPA Certification: Type I, Type II, and/or EPA Universal HVAC Certification CPO certification (pool) Excellent customer service and interpersonal skills as well as strong verbal and written communication skills; multi-lingual is a plus Comfortability using mobile devices (i.e. iPad and/or iPhone) and various mobile applications Understanding of residential construction and mechanical systems and ability to perform general repairs in some of the following: plumbing, electrical, carpentry, sheetrock, exterior structural, HVAC (minor) and appliances. Some training will be provided. Must possess a current driver's license, automobile insurance, and any other licenses and/or certification as required by state law Ability to be at work on a regular and consistent basis including weekends and holidays as needed Ability to provide basic hand and power tools Ability to perform work that requires the following: Frequent climbing, reaching, use of fingers, stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing Ability to lift and/or move an excess of 50 pounds or more and operate standard maintenance equipment as assigned Why Us We stand for flexibility, opportunity, and a home that people can make their own. It’s as true for our associates as it is for our residents. Just like we help our residents live freer, we liberate our associates’ careers, too. Our associates know that goals matter, potential is unlocked, and careers thrive. Invitation Homes isn’t just a workplace but a possibility place. We offer each new associate: Competitive pay and an annual bonus program for all associates Generous paid time off plans including vacation accrual, sick time, volunteer time, parental leave, and standard and floating holidays 401k with matching company contributions Team events and gatherings Employee resource groups: Together with Women, Asian Alliance, The Black Collective, Juntos, Gen Next, Valor, and Open Invitation The salary range for this position is: $20.19 - $35.00, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, location, and applicable employment laws. To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including: Annual bonus program Health, dental, vision, and life insurance Long-term and short-term disability insurance Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays 401(k) with company matching contributions Awesome work environment with casual dress Team events and gatherings (Pre- and Post-Covid) Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at _. To all recruitment agencies: Invitation Homes does not accept agency resumes. Please do not forward resumes to Invitation Homes employees. Invitation Homes is not responsible for any fees related to unsolicited resumes. #ZIPIH

Master Diagnostic Technician – Up to $58/HR If you’re the tech everyone else hands the nightmare diagnostic jobs to, Clutch Automotive wants to talk to you. We’re growing fast across Houston while keeping the culture of a true independent shop — no corporate nonsense, no weekends, and a team that actually supports each other. Our North Shepherd location needs a high-level diagnostic technician who can produce, lead by example, and help raise the bar in the shop. Why Top Techs Join Clutch Automotive • $40–$58/hour flat rate, • Consistent 50–60+ flag hours available, • Monday–Friday schedule — closed weekends, • Modern, growing independent shop group, • Strong workflow and steady car count, • Primarily Domestic + Asian vehicles, • Tekmetric DVI system + factory scan tools, • Paid training and certification reimbursement, • Uniforms provided, • PTO + paid holidays, • HRA reimbursement up to $250/month, • Employee discounts + referral program, • Leadership that values culture and accountability How to Apply (IMPORTANT) We move fast — and so should you. Step 1: Apply Step 2: Complete a quick phone interview with our AI assistant “Paige” (takes about 10 minutes) After you apply, you’ll receive an automated text message with a phone number you can call at your convenience to complete the interview. Candidates who complete the Paige interview get priority. About Clutch Automotive Clutch Automotive is a fast-growing independent automotive repair group serving the Houston market with multiple locations and a strong reputation for honest service and quality work. We’ve built our company around a simple mission: “To Be Clutch” for our teammates, customers, and ourselves. That means hiring people who are: • Hospitable, • Coachable, • Optimistic, • Collaborative, • Hungry We’re scaling the business while protecting the family-style culture that made us successful in the first place. What You’ll Do • Perform advanced diagnostics and troubleshooting, • Complete honest, thorough inspections, • Use Tekmetric and factory scan tools, • Perform digital vehicle inspections (DVI), • Complete repairs accurately and efficiently, • Maintain high productivity with minimal comebacks, • Perform quality control checks before delivery, • Help mentor younger technicians, • Keep a clean and organized workspace What We’re Looking For • 5+ years of independent diagnostic experience, • Strong electrical and drivability diagnostic skills, • 3+ years of DVI experience, • Ability to consistently produce 50–60+ flag hours, • Own scan tools and necessary equipment, • ASE certifications preferred but not required, • Valid driver’s license, • Professional, dependable, team-oriented mindset Shop Details – North Shepherd Location Clutch Automotive – North Shepherd 4610 N Shepherd Dr Houston, TX 77018 • 11 bays, • Alignment rack, • Monday–Friday | 7:30 AM – 6:00 PM, • Average 80 cars per week, • Strong workflow and support systems If you’re looking for a shop where high performers are respected, work stays steady, and culture actually matters, call in and complete a screening today!

Job Description Job Overview Williams Auto Repair is seeking a highly skilled Automotive Technician who is confident in diagnosing and repairing all makes and models. We service Domestic, Asian, and European vehicles and expect accurate diagnostics, proper repair recommendations, and high-quality workmanship. Duties • Perform accurate diagnostics using professional scan tools and diagnostic procedures to identify root causes of vehicle concerns., • Document diagnostic findings, causes of failure, and repair recommendations in Tekmetric for service communication., • Recommend only necessary repairs based on proper diagnosis—no guessing or parts-swapping., • Repair and maintain all vehicle systems including engines, transmissions, electrical, brakes, suspension, and steering., • Perform wheel alignments, ADAS calibrations, and diesel engine repairs., • Use wiring diagrams, schematics, and technical information to troubleshoot complex mechanical and electrical issues., • Operate hand tools, power tools, welding equipment, and specialized automotive service tools., • Ensure all repairs are completed correctly to minimize comebacks and maintain customer satisfaction., • Maintain accurate service records and follow all manufacturer specifications and safety standards. Qualifications • Proven experience as an automotive technician in a dealership or professional repair facility., • Strong diagnostic ability with the skill to identify root causes without guesswork., • Ability to properly diagnose, recommend, and complete repairs across all makes and models (Domestic, Asian, and European required)., • Strong electrical and drivability diagnostic skills., • Experience with wheel alignments, ADAS calibration, diesel systems, and general automotive repair., • Proficient with diagnostic tools, shop equipment, and automotive software systems., • Ability to clearly communicate technical findings when needed., • Valid driver’s license required. ASE certifications a plus. What We’re Looking For • A true diagnostic technician—not a parts replacer., • Someone who takes pride in accurate, high-quality repairs., • A clean, organized, and professional work ethic., • A team player who is accountable and consistent., • Someone who understands that correct diagnosis comes before repair. What We Offer • Flat-rate pay based on experience and skill, • $30–$45 per billed hour, • Guaranteed base pay starting at $3,800/month, with higher earnings based on production, • Consistent workflow for productive technicians, • Monday–Friday schedule — no weekends Benefits: • Employee discountCompany DescriptionWilliams Auto Repair thrives on tough, complex automotive repairs that other shops avoid. We empower experienced technicians with cutting-edge tools like Mitchell and Tekmetric to deliver honest, efficient service. If you’re driven, skilled, and ready to boost your take-home pay by working smart and fast, this is your shop.Williams Auto Repair thrives on tough, complex automotive repairs that other shops avoid. We empower experienced technicians with cutting-edge tools like Mitchell and Tekmetric to deliver honest, efficient service. If you’re driven, skilled, and ready to boost your take-home pay by working smart and fast, this is your shop.

Job Description SUMMER INTERNSHIP OPPORTUNITY AQUA RESEARCH INSTITUTE LLC / BOSON HEALTH Empowering the Next Generation of Clinical Researchers Internship Title: Clinical Research Site Operations Intern Location: Aqua Research Institute, [Insert City, State] Duration: 8 Weeks Type: Unpaid Internship Spots Available: 4 Commitment: 20-30 hours/week (in-person strongly preferred) ABOUT THE PROGRAM Aqua Research Institute LLC, in partnership with Boson Health, is proud to launch a structured summer internship program designed to provide foreign medical graduates, master's students in clinical research, and transitioning professionals with a comprehensive, real-world learning experience in clinical trial site operations. Interns will gain first-hand exposure to the daily workings of a high-performing research site and mentorship from experienced leaders in the field. This program is part of our commitment to supporting women from South Asian backgrounds and underrepresented groups in STEM. INTERNSHIP PORTFOLIO HIGHLIGHTS You will graduate the program with a fully developed Internship Portfolio, which includes: • Site Introduction Overview, • Clinical Trial Lifecycle Training, • Study Start-Up Documentation (IRB, ICF, Regulatory Binders), • Patient Recruitment & Retention Strategies, • CRA Visit Shadowing Opportunities, • EHR & Source Documentation Exposure, • Sponsor/CRO Communication Templates, • Mock Delegation Logs, Site Feasibility, and Budgeting Basics, • Blinding Plans and Study-Specific Training Logs, • Certificate of Completion & Letter of Recommendation (upon request) ELIGIBILITY CRITERIA • Foreign Medical Graduates (FMGs), • Master's in clinical research or public health students Job Posted by ApplicantPro

Job Description3x James Beard Nominated Chef If you never take notes in meetings, don't apply. We're looking for proactive planners, not reactors. Winners with kind hearts. If you're the type who waits for things to happen and then scrambles this isn't the role for you. But if you're a meticulous, emotionally intelligent leader who genuinely loves developing people and can run a tight kitchen without raising your voice? Keep reading. About The Blind Goat The Blind Goat is a modern Vietnamese eatery in Houston's Spring Branch neighborhood, led by James Beard Award-finalist Christine Ha. We're known for thoughtful, creative cooking and an equally thoughtful culture. We take the food and dining experience seriously. We don't take ourselves too seriously. And we believe the best kitchens run on respect, not fear. The Role We're looking for a Chef de Cuisine to run our BOH operations and help us keep raising the bar. You'll work closely with Christine Ha to protect the integrity of the menu, contribute creative ideas for new dishes, limited-time specials, and exclusive tasting events, and lead a team of 13 with both precision and care. This is a senior leadership position. You won't just be managing a line you'll be helping shape the direction of the kitchen, and thus, The Blind Goat. Key Responsibilities Culinary & Operations • Uphold and execute The Blind Goat's standards for food quality, consistency, and creativity, • Collaborate with Christine on menu development and seasonal specials, • Manage and report on COGS, recipe costing, labor, and inventory with real attention to detail, • Maintain an organized, proactive kitchen environment plan ahead, not behind, • Comfortable in Google Sheets for costing, Homebase for scheduling, and tracking Leadership & Culture • Lead, mentor, and genuinely care for a great BOH team of 13 (yes, including the dishwashers EVERYONE matters), • Model what a bustling yet calm" kitchen actually looks like in practice, • Communicate clearly and professionally up and down the chain, • Think beyond today's service operate as a senior leader who sees the bigger picture What We're Looking For • Executive Sous Chef experience or higher, • Solid knowledge of Vietnamese and broader Asian cuisines and ingredients, • Strong professionalism in appearance, attitude, communication, and people management, • Conversational Spanish is a plus, • A proactive, problem-solving, detail-obsessed mindset, • And most importantly: you have to actually be a kind person. We can teach technique and the cuisine. We can't teach character. Compensation & Benefits • Base Salary: Starting at $70,000, • Performance-based bonus tied to COGS, labor, and net profit targets, • 2 weeks (10 days) PTO, • Dining discounts at our locations, • Potential domestic and international travel for remote projects and professional development, • 5-day work week | ~45 55 hours per week By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job DescriptionDescription: POSITION TITLE: Insurance Verification Specialist LOCATION: HOPE Clinic - Alief (Health and Wellness Center) REPORTS TO: Insurance Verification Specialist Team Lead EDUCATION: High School Diploma or GED required; Associate Degree is a plus WORK EXPERIENCE: Minimum of one (1) year of insurance verification experience SALARY RANGE: $14.50/hr starting FLSA STATUS: Hourly Non-exempt POSITION TYPE: Full-time LANGUAGE: Fluent in English; second language is a plus HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: Perform insurance verification. Responsibilities include but not limited to heavy phone contact with managed care companies, communicate with insurance companies authorization department regarding any CPT code discrepancies (as assigned), and contact patient prior to appointment if there is any insurance/ authorization issues. MAJOR DUTIES & RESPONSIBILITIES: • Accurately enter insurance information into computer system., • Verify the insurances for every patients 3 days ahead of the eCW schedule, • Concisely, precisely and accurately document all information., • Scanning the proof of insurance verification documents into patient accounts, • Calculate cash estimates for patients on upcoming visits/ procedures., • Documents activity in the patient accounts., • Maintain clear communication with patients as well as insurance companies., • Answer phone for incoming calls, make outgoing calls and assist Call Center as needed., • Maintain strict confidentiality of patient and center related business., • Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed;, • Perform other responsibilities as assigned to support HOPE Clinic’s Mission, Vision and Values. Requirements: QUALIFICATION REQUIREMENTS: • Minimum of 1 year of insurance verification experience, health education, patient navigation, and/or health clinic patient assistance field., • Intermediate experience with MS Word, MS Excel, MS Outlook., • Knowledge of CPT, ICD-9 and ICD-10 Codes., • Strong understanding of benefits investigating; deductibles, co-insurance, out of pocket expense & benefit exclusions., • Ability to effectively handle multiple responsibilities simultaneously in a deadline driven environment., • Excellent verbal, written communication and interpersonal skills., • Ability to work independently and as part of a team and take on new tasks., • Attention to detail., • Ability to exhibit a high level of confidentiality., • Basic knowledge of dental and vision insurance verification., • Proof of COVID-19 Vaccine., • Experience working with eClinicalWorks is a plus! EDUCATION and/or EXPERIENCE: • HS Diploma required with minimum of 1 year of insurance verification experience. OTHER SKILLS and ABILITIES: • Bilingual a plus!, • Must have good transportation and a valid Texas Driver’s license.

Job DescriptionDescription: POSITION TITLE: Patient Support Specialist LOCATION: HOPE Clinic REPORTS TO: Team Lead (HHWC & Beltway) or Site Manager (West, Aldine & Aldine Meadows) EDUCATION: High School diploma or GED; Associate degree preferred. WORK EXPERIENCE: 1 year of customer service and/or healthcare preferred SALARY RANGE: $14.50-$15.00/Hour FLSA STATUS: Hourly – Non-Exempt POSITION TYPE: Full-Time LANGUAGE: Fluent in English; Bilingual in English and Spanish, Arabic, Burmese, Chinese or other languages is required HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: Facilitate patient flow by notifying the appropriate staff of the patient’s arrival. Register new patients and update existing patient demographics by collecting patient detailed patient information including personal and financial information. Provide support to medical records department managing patient records in compliance with HOPE Clinic guidelines. MAJOR DUTIES & RESPONSIBILITIES: • Greet and assist patients with registration and eligibility;, • Check in/out patients using electronic medical records;, • Scan medical records into the system;, • Fax/mail out medical records and necessary forms according to HIPAA/Clinic guidelines;, • Submit and document forms and medical records in a timely manner;, • Ensure that work assignments and information gathered from day to day work is not shared with anyone and protects all patient and agency information;, • Log medical registration forms and record and incoming forms into electronic health record (EHR);, • Assist with incoming calls and create telephone notes and assist with scheduling and inquiries;, • Support Patient Services team with other duties;, • Verify insurance eligibility for all billing purposes;, • Patient Support Specialist will perform Eligibility Support Specialist duties as needed (e.g. assist with enrollment/re-enrollment of Medicaid, ACA, and other state and federal program, maintain and update HOPE Clinic’s sliding scale information and forms, etc.);, • Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed;, • Perform other duties as assigned by the supervisor to support HOPE Clinic’s Mission, Vision and Values.Requirements: QUALIFICATION REQUIREMENTS: • Minimum of one year in health education, patient navigation, and/or health clinic patient assistance field;, • Insurance and medical experience preferred;, • Knowledgeable of and maintains HIPAA standards of privacy and confidentiality;, • Must be able to handle multiple tasks, complexity, and diversity of customers;, • Microsoft Office;, • Must be able to utilize the Internet;, • Strong written and oral communication skills;, • Office equipment (e.g., computer, copier);, • Attention to detail;, • Strong customer service skills. EDUCATION and/or EXPERIENCE: High School diploma or GED; Associates degree preferred. Experience in the medical field and referral/patient navigation and/or billing/medical records is preferred. OTHER SKILLS and ABILITIES: • Bilingual in English and Spanish, Arabic, Burmese, Vietnamese, Chinese or another language is required;, • Above average skills in language ability as well as public speaking and writing;, • Must have good transportation and a valid Texas Driver’s license.

Job DescriptionDescription: POSITION TITLE: Patient Support Specialist LOCATION: HOPE Clinic - Beltway REPORTS TO: Team Lead (HHWC & Beltway) or Site Manager (West, Aldine & Aldine Meadows) EDUCATION: High School diploma or GED; Associate degree preferred. WORK EXPERIENCE: 1 year of customer service and/or healthcare preferred SALARY RANGE: $14.50-$15.00/Hour FLSA STATUS: Hourly – Non-Exempt POSITION TYPE: Full-Time LANGUAGE: Fluent in English; Bilingual in English and Spanish, Arabic, Burmese, Chinese or other languages is required HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: Facilitate patient flow by notifying the appropriate staff of the patient’s arrival. Register new patients and update existing patient demographics by collecting patient detailed patient information including personal and financial information. Provide support to medical records department managing patient records in compliance with HOPE Clinic guidelines. MAJOR DUTIES & RESPONSIBILITIES: • Greet and assist patients with registration and eligibility;, • Check in/out patients using electronic medical records;, • Scan medical records into the system;, • Fax/mail out medical records and necessary forms according to HIPAA/Clinic guidelines;, • Submit and document forms and medical records in a timely manner;, • Ensure that work assignments and information gathered from day to day work is not shared with anyone and protects all patient and agency information;, • Log medical registration forms and record and incoming forms into electronic health record (EHR);, • Assist with incoming calls and create telephone notes and assist with scheduling and inquiries;, • Support Patient Services team with other duties;, • Verify insurance eligibility for all billing purposes;, • Patient Support Specialist will perform Eligibility Support Specialist duties as needed (e.g. assist with enrollment/re-enrollment of Medicaid, ACA, and other state and federal program, maintain and update HOPE Clinic’s sliding scale information and forms, etc.);, • Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed;, • Perform other duties as assigned by the supervisor to support HOPE Clinic’s Mission, Vision and Values.Requirements: QUALIFICATION REQUIREMENTS: • Minimum of one year in health education, patient navigation, and/or health clinic patient assistance field;, • Insurance and medical experience preferred;, • Knowledgeable of and maintains HIPAA standards of privacy and confidentiality;, • Must be able to handle multiple tasks, complexity, and diversity of customers;, • Microsoft Office;, • Must be able to utilize the Internet;, • Strong written and oral communication skills;, • Office equipment (e.g., computer, copier);, • Attention to detail;, • Strong customer service skills. EDUCATION and/or EXPERIENCE: High School diploma or GED; Associates degree preferred. Experience in the medical field and referral/patient navigation and/or billing/medical records is preferred. OTHER SKILLS and ABILITIES: • Bilingual in English and Spanish, Arabic, Burmese, Vietnamese, Chinese or another language is required;, • Above average skills in language ability as well as public speaking and writing;, • Must have good transportation and a valid Texas Driver’s license.

Job DescriptionDescription: POSITION TITLE: Health Informatics Analyst LOCATION: HOPE Clinic REPORTS TO: Chief Operating Officer EDUCATION: Bachelor's Degree in mathematics, statistics, healthcare administration, or related field; master's advantageous WORK EXPERIENCE: 4 years or more in healthcare preferred SALARY RANGE: $62,500 - $75,000, DOE FLSA STATUS: Salary - Exempt POSITION TYPE: Full-Time LANGUAGES: Bilingual in English and another language preferred HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: Working with the Chief Operating Officer and Grants and Programs Director, analyzes data from the EHR/practice management system to identify gaps in service and opportunities to improve. Develop presentations for management and the board to understand clinic performance. MAJOR DUTIES & RESPONSIBILITIES: • Compile and organize healthcare data., • Analyze data to assist in delivering optimal healthcare management and decision making., • Use healthcare data to achieve administrative needs and goals., • Understand data storage and data sharing methods., • Investigate data to find patterns and trends., • Understand healthcare business operations., • Utilize different data sources for analyses., • Convert data into usable information that is easy to understand., • Develop reports and presentations., • Communicate analytic insights to management., • Submit Agency forms and documentation in a timely manner. (Improvement activities, response to memorandums, travel reconciliation, supply requests, leave requests, monthly in-service);, • Positively contribute to staff morale and corporate culture;, • Ensure that work assignments and information gathered from day to day work is not shared with anyone and protects all patient and agency information. Is knowledgeable of and maintains HIPAA standards of privacy and confidentiality;, • Ensure that all patients receive the best possible care.;, • Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed;, • Perform other duties as assigned to support HOPE Clinic’s Mission, Vision and Values.Requirements: QUALIFICATION REQUIREMENTS: • Bachelor's degree in biostatistics, health information, public health, or related field., • Master's degree (in above fields) advantageous., • 4+ years experience in an analytic role., • Proficiency with database programming languages such as Microsoft Access or SQL., • Proficiency with Python for data manipulation., • Experience with data visualization tools., • Knowledge of data management applications., • Proficiency in interpreting data from electronic medical records or other sources., • Analytical mindset with good problem-solving skills., • Excellent written and verbal communication skills., • Good interpersonal skills. EDUCATION and/or EXPERIENCE: Bachelors Degree in mathematics, statistics, healthcare administration, or related field; masters advantageous OTHER SKILLS and ABILITIES: • Bilingual in another language served by HOPE Clinic as well as English is preferred., • Above average skills in language ability as well as public speaking and writing., • Must have good transportation and a valid Texas Driver’s license.

Job DescriptionDescription: POSITION TITLE: Internist or Family Physician LOCATION: HOPE Clinic - Alief/HHWC REPORTS TO: Medical Director EDUCATION: Doctor of Medicine (MD or DO) WORK EXPERIENCE: At least 3 years clinical experience as an internist SALARY RANGE: Depend on experience FLSA STATUS: Exempt POSITION TYPE: Full-Time LANGUAGE: Bilingual in English and Spanish, Arabic, Burmese, Chinese or other languages is preferred HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: Physicians who diagnose and provide non-surgical treatment of diseases and injuries of internal organ systems. Provide care mainly for adults who have a wide range of problems associated with the internal organs. MAJOR DUTIES & RESPONSIBILITIES: • Provide quality care to patients according to clinical medical protocols and funding source guidelines;, • Examine, diagnose and treat adult patients;, • Collect, record, and maintain patient information such as medical history, reports and examination results;, • Order appropriate laboratory and diagnostic procedures;, • Perform a complete physical exam and records findings;, • Interpret and integrate data to determine appropriate diagnostic and therapeutic procedures as needed;, • Synthesize data to determine diagnosis and therapeutic plan utilizing principles of prevention;, • Immunize patients to protect them from preventable diseases;, • Collaborate with providers in managing acute and long-term medical needs of patients;, • Promotes health by advising patients concerning diet, hygiene, and methods for prevention of disease;, • Instruct patients and family regarding medications, treatment instructions, and provide patient education;, • Maintain and review patient records, charts, other pertinent information, post tests and examination results;, • Triage patient telephone calls and provide consultation;, • Manage medical emergencies;, • Provide monitoring and continuity of care between visits;, • Refers patients to medical specialist for consultant services when necessary for patient’s well-being;, • Have a working knowledge of ICD10, CPT and HCPCS coding and managed care, and be available for training as necessary;, • Supervise medical assistants and lab personnel in area of specific support services for patient care delivery;, • Provide medical assistance to other Physicians and mid-level providers as necessary;, • Participate in after hour care, to include patients calls;, • Supervise assigned mid-level providers as needed;, • Train, mentor, and supervise students, residents and clinical support staff, as appropriate;, • Participate in on-call schedule and Saturday clinic rotation;, • Be flexible to work at other HOPE Clinic sites as needed;, • Attend required meetings and participates in committees/pilot projects as requested;, • Participate in professional development activities and maintain professional affiliations;, • Follow the Federal and/or State guidelines related to the Health Insurance Portability and Accountability Act (HIPAA);, • Participate in peer review, quality assurance, provider meetings, and other clinical meetings;, • Perform minor surgical procedures;, • Assist in updating protocols and principles of practice as requested;, • Prescribe medication in accordance with Texas statue and professional practice guidelines;, • Use oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the HOPE Mission;, • Deliver care appropriate for an outpatient, primary care FQHC with a multicultural, multilingual patient population;, • Comply with the regulations and policies required of a FQHC;, • Perform other duties as assigned to support HOPE Clinic Vision, Mission, and Values.Requirements: QUALIFICATION REQUIREMENTS: • Successful completion of an accredited Internal Medicine Residency with 3 or more years of experience;, • Current D.E.A certificate;, • Previous experience in a hospital and/or clinic setting;, • Understanding of Texas mandated reporting laws;, • Ability to relate to culturally diverse patients and communities;, • Keep up with CME requirements for Texas License and Board Certification. EDUCATION and/or EXPERIENCE: • Board Certified as an Internist preferred (required to be a Core Faculty member of a residency program), • Internal Residency Training experience required, • Valid DEA number to prescribe medications, • BLS certified, • 3+ years of experience in a general medical practice preferred, • Maintain product knowledge on new medications in the field, • Experienced in providing long-term care of adults OTHER SKILLS and ABILITIES: • Bilingual (Vietnamese, Chinese, Arabic and/or Spanish with English) is preferred., • Above average skills in language ability as well as public speaking and writing., • Must have good transportation and a valid Texas Driver’s license.

Job DescriptionDescription: POSITION TITLE: Quality Reporting & Coding Analyst LOCATION: HOPE Clinic – Alief/HOPE Health and Wellness Center REPORTS TO: Chief Financial Officer EDUCATION: Associate’s degree in science, health information technology, coding, or in a related field required; bachelor’s degree preferred. Certification in medical coding (CPC, CCS, or equivalent) is required WORK EXPERIENCE: Minimum of 3 years of healthcare experience is required. Healthcare experience must include experience in quality measures/improvement or related experience, eClinicalWorks experience preferred. FQHC experience is a plus! SALARY RANGE: DOE FLSA STATUS: Exempt or Non-Exempt POSITION TYPE: Full-Time LANGUAGE: Fluent in English; Bilingual in English and Spanish, Arabic, Burmese, Chinese or other languages is preferred HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: The Quality Reporting & Coding Analyst supports HOPE Clinic’s quality reporting, coding accuracy, payer performance tracking, and provider education initiatives to ensure compliance with payer, regulatory, and organizational requirements. This Quality Reporting & Coding Analyst manages HEDIS (Healthcare Effectiveness Data and Information Set) and other quality measure reporting, supports accurate clinical documentation and coding, coordinates coding-related training for providers and billing staff, and assists with payer contract review and quality metric oversight. The position works collaboratively in a multidisciplinary team to support quality measure performance. MAJOR DUTIES & RESPONSIBILITIES: • Manage and support HEDIS and other payer and regulatory quality measure reporting;, • Perform chart reviews and data validation to ensure accurate and complete measure capture;, • Monitor quality performance trends and identify documentation, coding, or care-gap issues;, • Establish and maintain effective and cooperative working relationships with HOPE Clinic providers, staff, and other individuals working with the clinic;, • Serve as a point of contact with payers regarding quality metrics, measure definitions, and reporting requirements;, • Maintain a summary of quality measures, reporting timelines, and performance requirements for each payer;, • Provide education and guidance to providers on accurate clinical documentation and coding practices;, • Serve as a resource for coding-related questions for providers and billing staff;, • Assist with coding audits, reviews, and follow-up education as needed;, • Plan, schedule, and coordinate annual coding and documentation training for providers and billing staff;, • Perform onboarding and refresher training related to coding and quality reporting;, • Maintain documentation of training materials and attendance;, • Review payer contracts related to quality metrics, reporting requirements, and incentive structures;, • Summarize contract terms and quality-related provisions for CFO review and approval;, • Maintain an organized repository and summary of payer contracts, including quality measures, reporting timelines, and performance expectations;, • Work collaboratively with the Quality Improvement to track performance and address quality measure gaps;, • Coordinate with the Call Center and Clinical Operations to support patient outreach and appointment follow-up related to quality metrics;, • Assist in identifying patients due for services required to meet quality measures and support outreach efforts to improve appointment completion;, • Collaborate with Finance, Billing, Quality Improvement, Clinical Operations, and the Call Center to support accurate reporting and reimbursement;, • Assist with preparation for audits, payer reviews, and site visits related to quality reporting and coding;, • Support compliance with HRSA, payer, and internal documentation standards;, • Attend on-site/off-site community engagement activities, clinic events, and/or training as needed;, • Perform other duties as assigned to support HOPE Clinic’s Mission, Vision and Values.Requirements: QUALIFICATION REQUIREMENTS: • Excellent written and oral communication skills;, • Strong planning and organization skills with the ability to keep/produce accurate notes, records, and detailed-oriented work;, • Knowledge of HEDIS principles and guidelines;, • Knowledge of ICD-10, CPT coding;, • Knowledge of HIPAA Privacy and Security Rules;, • Knowledge of medical terminology and concepts of managed health care;, • Working knowledge of the methods and techniques of abstracting clinical information from medical records;, • Proficient in Microsoft Office Suite (Word, Excel, Outlook, Access, etc.) and database software;, • Ability to multitask and work in a fast-paced environment;, • Ability to understand, interpret and consistently apply clinical audit criteria;, • Ability to accurately evaluate medical records and other health care data;, • Ability to maintain a less than 2% error rate in record abstraction and data entry;, • Ability to maintain confidentiality and security of sensitive medical information;, • Ability to navigate multiple windows while operating a computer;, • Ability to think and work effectively under pressure;, • Ability to function effectively within multidisciplinary teams. EDUCATION and/or EXPERIENCE: • Associate’s degree in science, health information technology, coding, or in a related field required;, • Bachelor’s degree preferred;, • Certification in medical coding (CPC, CCS, or equivalent) is required;, • Minimum of 3 years of healthcare experience is required;, • Healthcare experience must include experience in quality measures/improvement or related experience;, • eClinicalWorks (eCW) experience preferred;, • FQHC experience is a plus! OTHER SKILLS and ABILITIES: • Bilingual (Vietnamese, Chinese, Arabic and/or Spanish with English) is preferred;, • Above average skills in language ability as well as public speaking and writing, • Excellent telephone etiquette;, • Must have good transportation and a valid Texas Driver’s license.

Job DescriptionDescription: POSITION TITLE: Wraparound Specialist LOCATION: HOPE Clinic - Aldine REPORTS TO: Site Lead EDUCATION: High School Diploma or GED; CHW or ability to apply for certification WORK EXPERIENCE: 5 years or more in healthcare preferred SALARY RANGE: $18.00-$25.00/Hour FLSA STATUS: Hourly - Non-Exempt POSITION TYPE: Full-Time LANGUAGE: Fluent in English; Bilingual in English and Spanish, Arabic, Burmese, Chinese or other languages is required HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: The Wraparound Specialist will provide navigation assistance and referrals to patients of Asian American Health Coalition (AAHC) DBA HOPE Clinic to improve their health by addressing social barriers, collectively called social determinants of health. Responsible for coordination of activities based on identified social barriers to optimal health, including those revolving around transportation, food, housing and education/employment needs. Provides education on and acts as a bridge to the US health system for immigrants and refugees. MAJOR DUTIES & RESPONSIBILITIES: • Conducts in-depth assessment of patients identified as having social issues through the PRAPARE tool to identify strengths and opportunities for growth;, • In conjunction with patient, develop a plan to address social issues;, • Provides referrals, coaching and mentoring to ensure patients have opportunities to address social needs;, • Follow-up with patients to determine progress and provide coaching/mentoring as required., • Stay up to date with social service resources;, • Service and respond to customer and patient questions, issues and/or concerns;, • Securely and accurately document all patient information;, • Interpret dictation and respond accordingly;, • Submit Agency forms and documentation in a timely manner. (Improvement activities, response to memorandums, travel reconciliation, supply requests, leave requests, monthly in-service);, • Ensure timely submission of paperwork and reports;, • Communicate with other clinics, specialists, physicians, management, and billing;, • Maintain updated patient information and referral forms;, • Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed;, • Positively contribute to staff morale and corporate culture;, • Ensure that work assignments and information gathered from day-to-day work is not shared with anyone and protects all patient and agency information. Is knowledgeable of and maintains HIPAA standards of privacy and confidentiality;, • Ensure that our patients get the best possible care;, • Schedule and contact patients for required programs and appointments as assigned;, • Actively participate in agency performance improvement initiatives such as chronic care management and utilizes the approved methodology such as PDSA;, • Perform other duties as assigned to support HOPE Clinic’s Mission, Vision and Values., • Attend on-site/off-site community engagement activities, clinic events, and/or training as needed;, • Perform other duties as assigned to support HOPE Clinic’s Mission, Vision, and Values.Requirements: QUALIFICATION REQUIREMENTS: • Community Health Worker certified by State of Texas or eligible to apply for certification., • Minimum of three year experience in health navigation, and/or clinic patient assistance, • Knowledge of and experience in developing, implementing and working in a community outreach program, • Knowledge of existing social service programs available in Houston area and Harris County, • Office equipment (e.g., computer, copier), • Microsoft Office, • Must be able to utilize the Internet, • Strong written and oral communication skills, • Strong customer service skills, • Must be detailed oriented and able to handle multi-tasks, • Detail oriented, • Must be able to handle multiple tasks, complexity, and diversity of customers, • Must be fully vaccinated against COVID-19. EDUCATION and/or EXPERIENCE: High School diploma or GED is required; Associates Degree is preferred. Experience in the medical field and referral/patient navigation. Texas certified Community Health Worker (CHW) preferred (or willing to obtain this certification). OTHER SKILLS and ABILITIES: • Bilingual (Vietnamese, Chinese, Arabic, and/or Spanish with English) is required., • Above average skills in language ability as well as public speaking and writing., • Must have good transportation and a valid Texas Driver’s license.

Job DescriptionDescription: POSITION TITLE: Behavioral Health Clinical Support Specialist LOCATION: HOPE Clinic REPORTS TO: Behavioral Health Director EDUCATION: High School Diploma; Certified Medical Assistant preferred WORK EXPERIENCE: 4 years or more in healthcare experience preferred SALARY RANGE: $15 - $18, based on experience FLSA STATUS: Hourly - Non-exempt POSITION TYPE: Full-Time LANGUAGE: Bilingual in English and Spanish, Arabic, Chinese or other languages is required HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: The Behavioral Health Clinical and Administrative Support Specialist is an empathic individual with competent observational, clinical, critical thinking, communication, problem-solving and decision-making skills to meet patient needs and contribute to a positive patient care experience and work environment. Supports BH team with greeting, registration, checking in and out of patients and processing payments. Additionally, assists with processing psychotropic medication prior authorization. Takes part in the daily review and process of internal and self referrals for behavioral services. Provides coordinated care to a variety of patients enrolled in Psychiatric and Counseling services with Hope Clinic, and functions as part of the interdisciplinary care team by providing education and case management directly to patients, and support to Psychiatrists and Behavioral Providers. Performs intake triage, assists patients with mental health screenings, vitals, and referrals to labs. Coordinate with clinic managers regarding psychiatric and counseling services. MAJOR DUTIES & RESPONSIBILITIES: • Greet patients, answer their questions in a friendly, professional manner. Performs registration, makes appointments, check patients in and out and process payments all within the parameter of excellent customer service;, • Provides office services by implementing administrative systems, procedures, monitoring administrative projects;, • May advocate, coordinate on behalf of patients with schools;, • Manages BH provider schedules to ensure department productivity;, • Maintains organization and patient confidentiality;, • Coordinates billing/credentialing issues with finance and HR department as needed;, • Performs intake triage, vitals, and assists patients with mental health screenings;, • Provides support to BH Providers and coordinates psychotropic medications requests for refill;, • Collects urine for drug screens, blood draws, and performs injections;, • Documents as appropriate vitals, screening and patient history personal information as needed;, • Is responsible for daily review and process referrals queue to BH services (internal and self referrals). Closes referrals and fills structured data;, • Responsible for prior authorization of psychotropic medications;, • Responsible for PMP reports from Psychiatric patients. Reports must be printed for all patients before their visit;, • Performs other duties as deemed necessary by supervisors;, • When needed and as appropriate, interview patients to determine their needs and refers them to appropriate community agencies and services (i.e. housing, legal aid, emergency shelter, domestic violence, employment, adult education, food/clothing, etc);, • Coordinate and arrange translation services for patient care;, • Coordinates all logistic support to department, including supplies and equipment;, • Abides and sustains workflow expectations established by supervisor;, • Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed;, • Perform other duties as assigned to support HOPE Clinic’s Mission, Vision and Values.Requirements: QUALIFICATION REQUIREMENTS: • Ability to work independently with strong sense of focus, task-oriented;, • Ability to work with culturally-diverse families and communities with the ability to be culturally sensitive, appropriate and non-judgmental;, • Comprehends fundamental medical terminologies in medical care delivery;, • Previous behavioral health care or medical assistant experience preferred;, • Work well under pressure and maintain a consistently pleasant and professional demeanor when communicating with the public and staff;, • Be able to maintain a calm and professional attitude even in the face of crisis and dramatic presentation;, • Ensure that work assignments and information gathered from day to day work is not shared with anyone and protects all patient and agency information;, • Is knowledgeable of and maintains HIPAA standards of privacy and confidentiality;, • Strong interpersonal communication and written skills;, • Able to work in different work settings and environments;, • Adhere to agency policy, procedures and the professional code of ethics;, • Basic casework skills (referrals, advocacy). EDUCATION and/or EXPERIENCE: • High School Diploma or GED required; Medical Assisting Certification or working towards getting a certification is preferred;, • Experience working with persons in crisis is preferred OTHER SKILLS and ABILITIES: • Bilingual (Chinese, Arabic and/or Spanish with English);, • Above average skills in language ability as well as public speaking and writing;, • Must have good transportation and a valid Texas Driver’s license.

Job DescriptionDescription: POSITION TITLE: Certified Medical Assistant DEPARTMENT: Family & Internal Medicine LOCATION: HOPE Clinic REPORTS TO: Certified Medical Assistant Team Lead or Assigned Supervisor EDUCATION: High School diploma or GED. Associates degree preferred WORK EXPERIENCE: 2 years or more in healthcare preferred SALARY RANGE: $15.00-$18.00/hour FLSA STATUS: Hourly – Non-Exempt POSITION TYPE: Full-Time POSITION REQUIREMENTS: Completion of a program of training for Medical Assistants is required; CMA or RMA is required or must obtain within 3-month probationary period LANGUAGE: Fluent in English; Bilingual in English and Spanish, Arabic, Burmese, Chinese or other languages is required HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: Certified Medical Assistant performs various office and clinical duties to keep our healthcare practice running efficiently. They will work directly with healthcare practice staff to collect test samples, maintain patient records, explain common medical procedures to patients and assist in basic examinations under the direction of the licensed healthcare provider. They work as an integral part of the clinical teams across all medical specialties that HOPE Clinic offers to our patients. MAJOR DUTIES & RESPONSIBILITIES: • Competency in front desk, eligibility and check out procedures;, • Place patients in exam rooms, obtain history and vital signs, and document in the medical records;, • Able to assess patient appointment needs and able to identify the reason of the visit;, • Assist in the examination and procedures for patients with provider;, • Encourage new patients to provide appropriate documentation for vaccines or other medical records for their first visit (list of medication, provide previous doctor’s information to get medical records);, • Provide treatments as ordered such as aerosol treatments, immunizations, and injections;, • Assess medical and medical education needs of the patient and provide education as directed by provider;, • Discharge patients giving all patient documents and provider instructions;, • Perform laboratory and diagnostic procedures such as venipuncture, urinalysis, glucose, hemoglobin, and electrocardiogram;, • Learn and apply vaccine schedule accordingly to CDC recommendation based on doctor’s order;, • Know/learn how to use Immtrac2, • Provide translation assistance as needed;, • Triage patients in person and on the telephone;, • Answer telephone calls and messages within the same day;, • Provide education and instructions on lab and diagnostic results, medication refills by telephone and in person for patients;, • Keep patient exam rooms and nursing station stocked with supplies and organized;, • Review the providers schedule throughout the day and prior to the start of shift to ensure patient flow;, • Follow-up on no show appointments as directed by providers;, • Work with other members and managers to implement daily duties and new programs as needed;, • Work with other clinical departments as needed to ensure adequate MA coverage for HOPE Clinic;, • Participate in performance improvement activities, staff trainings, and weekly team huddles;, • Report errors or issues promptly to supervisor;, • Maintain security of medical records and patient’s health information according to HIPAA standards;, • Order medical supplies as determined by inventory needs;, • Ensure that our patients get the best possible care while providing excellent customer service;, • Scan medical records as needed;, • Be flexible to provide coverage across different departments (e.g., OB/GYN/Pediatric/Adult, etc.);, • Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed;, • Perform other duties as assigned to support HOPE Clinic's Mission, Vision, and Values.Requirements: QUALIFICATION REQUIREMENTS: • Minimum of two years in health education, patient navigation, and/or health clinic patient assistance field preferred;, • CMA or RMA is required or willingness to obtain within 3-month probationary period;, • Knowledgeable of and maintains HIPAA standards of privacy and confidentiality;, • Knowledge of Microsoft Office and be able to utilize the Internet;, • Able to use basic office equipment (e.g., computer, copier);, • Strong written and oral communication skills;, • Must be detailed oriented and able to handle multi tasks;, • Detail oriented and team player;, • Excellent customer service skills;, • Must be able to handle multiple tasks, complexity, and diversity of patients;, • Insurance and medical experience preferred;, • Must be fully vaccinated against COVID-19. EDUCATION and/or EXPERIENCE: High School diploma or GED is required; Associates Degree preferred. Completion of a program of training for Medical Assistants is required. Experience as a Medical Assistant preferred. OTHER SKILLS and ABILITIES: • Bilingual (Vietnamese, Chinese, Burmese, Arabic and/or Spanish with English) is required;, • Above average skills in language ability as well as public speaking and writing;, • Willingness to work in different department and/or travel to satellite sites to provide coverage;, • Must have good transportation and a valid Texas Driver’s license.

Job DescriptionDescription: POSITION TITLE: Pediatrician LOCATION: HOPE Clinic REPORTS TO: Pediatric Director EDUCATION: Current unrestricted Texas Medical license is required; Must be Board certified in Pediatric Medicine (or Board Eligible with the intent to certify within two years of beginning employment); WORK EXPERIENCE: Experience working in Pediatric medicine environment and/or community health experience is preferred; new grads are welcomed SALARY RANGE: Depends on Experience FLSA STATUS: Salary - Exempt POSITION TYPE: Full-Time LANGUAGE: Fluent in English; Bilingual in English and Spanish, Arabic, Burmese, Chinese or other languages is preferred. HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: Physicians who diagnose, treat, and help prevent children's diseases and injuries. Examine children regularly to assess their growth and development. Treat children who have minor illnesses, acute and chronic health problems, and growth and development concerns. MAJOR DUTIES & RESPONSIBILITIES: • Provide quality medical care to all pediatric patients of HOPE Clinic;, • Advise patients and community members concerning diet, activity, hygiene, safety, and disease prevention;, • Analyze records, reports, test results, or examination information to diagnose the medical condition of pediatric patients;, • Prescribe or administer medication, therapy, and other specialized medical care to treat or prevent illness, disease, or injury;, • Provide and manage long-term, comprehensive medical care, including diagnosis and nonsurgical treatment of diseases for pediatric patients;, • Manage and treat common health problems, such as infections, influenza, and pneumonia, as well as serious, chronic, and complex illnesses in pediatric patients;, • Immunize patients to protect them from preventable diseases;, • Explain procedures and discuss test results or prescribed treatments with patients;, • Monitor patient’s conditions and progress and reevaluate treatment as necessary;, • Make diagnoses when different illnesses occur together or in situations where the diagnosis may be obscure;, • Refer patient to medical specialist or other practitioners when necessary;, • Advise surgeon of a patient's risk status and recommend appropriate intervention to minimize risk when needed;, • Collect, record, and maintain all patient information, such as medical history, reports, and examination results and prepare reports and correspondences related to the work as needed;, • Close all patients’ charts within 48 hours of visit;, • Comply with policies, protocols, and procedures of HOPE Clinic and policies and procedures required of an FQHC;, • Participate in clinical activities including but not limited to the Compliance Performance Improvement team;, • Participate in the community health events, health education initiatives, and/ or physical/screenings activities conducted by HOPE Clinic in collaboration with community partners as needed;, • Participate in community partners meetings in an effort to plan and work on collaborative initiatives as needed;, • Work as an integral part of the clinical team and honor and support the Mission of HOPE Clinic;, • Participate in peer review;, • Participate in on-call schedule and Saturday clinic rotation;, • Supervise residents and medical students when assigned and complete feedback/evaluations within 1 week after the end of their rotation;, • Be flexible to work at other HOPE Clinic sites as needed;, • Complete administrative assignments as requested by Medical Director and/or Pediatric Director;, • Report to the Pediatric Director;, • Perform other duties as assigned to support HOPE Clinic’s Mission, Vision, and Values.Requirements: QUALIFICATION REQUIREMENTS: • Graduation from an accredited medical school, completion of approved post-graduate training;, • Must have current DEA registrations for the purpose of writing prescriptions, • Current Basic and Pediatric Advanced Life Support certification;, • Understanding of Texas mandated reporting laws;, • Previous experience in hospital and/or clinic settings. EDUCATION and/or EXPERIENCE: • Current unrestricted Texas Medical license is required;, • Must be Board certified in Pediatric Medicine (or Board Eligible with the intent to certify within two years of beginning employment);, • Experience working in Pediatric medicine environment and/or community health experience is preferred. OTHER SKILLS and ABILITIES: • Bilingual (Vietnamese, Chinese, Arabic and/or Spanish with English) is preferred., • Above average skills in language ability as well as public speaking and writing., • Must have good transportation and a valid Texas Driver’s license.

Job Description Nippon Shokken U.S.A., is “the No.1 sauce company in Japan” and hiring a Business Development Manager in Houston, TX. Base salary $70,440 and performance incentives (avg. 6% of salary). Full benefits package worth an additional 8% of salary on average. Why Join Us? • Clear career path: All our sales managers were promoted from within, • High job security: Stable, established company expanding in the U.S. market, • Quality products: Leverage Japanese food technology to serve American restaurants, distributors, and food manufacturers The Role: This position involves 80% travel within your assigned territory and 20% office work. You'll build relationships with new and existing customers, introduce our premium sauces and seasonings to American food businesses, and help expand our presence beyond our traditional Asian customer base. What You'll Do: • Report to the office each morning to plan your day and coordinate appointments, • Visit clients in your territory to maintain and develop business relationships, • Prepare sales contracts and process orders, • Track sales data and performance in our CRM system, • Meet or exceed sales targets with support from our experienced team, • Business travel assigned as needed (10 days per month at least), • Cooking demonstration to showcase our products Our Vision: Although we're a Japanese company, most of our clients are American businesses. We're using our expertise as Japan's leading seasoning manufacturer to make American food tastier—and we need your help spreading this mission. Requirements QUALIFICATIONS, EDUCATION, KNOWLEDGE, SKILLS, and ABILITIES • Legally authorized to work in the U.S. (no visa sponsorship available), • Valid driver's license and reliable personal vehicle (mileage reimbursed), • Comfortable with 80% travel throughout the Southern CA and its neighboring States, • Able to lift 40+ lbs (product samples and materials), • Strong communication and organizational skills, • Coachable, detail-oriented, and self-motivated, • Fluent in English (written and verbal), • Fluent in Japanese (written and verbal), • Comfortable with Microsoft Office and CRM software, • Bachelor's degree, • At least 3 years of sales experience in food industry Benefits • Health insurance (Medical, Dental, Vision), • Life and Disability Insurance, • 401K (Matching), • Paid Time Off, • Paid Sick Leave, • Bereavement Leave, • Paid Holidays, • Incentive Program, • Summer BBQ Party and Holiday Party

Job Description This role is intended for Chinese / Vietnamese / Spanish fluent speakers. Are you ready to go uP? • We are named in Top Workplaces NYC for 2024, • We are one of the winners of USPAACC’s Fast 100 Asian American Business awards, • We are recognized as one of the Top 5000 in Inc. Magazine’s Fastest Growing Private Companies, • We were a finalist for Best ISO of the Year by ETA in 2024, • We were awarded as a Growth Accelerator on the CO-100, an exclusive list that the U.S. Chamber of Commerce recognizes as America's top 100 small and medium sized businesses Want to learn more about our company events? Click here: Universal Processing Company Events Why Should You Join Universal Processing? • You want to work at a minority owned Fintech company that empowers small to medium-sized businesses, • You are passionate to serve and support our local community and their growth, • You are given one month on-the-job paid training, • You get medical, vision, and dental coverage, generous PTO, and 401k, • You earn generous bonuses Compensation: This is a non-exempt position, with a base rate of $23.50/hour during the probationary period. Upon successful completion of the probationary period, the base rate will increase to $26.00/hour. Role Summary: The Business Development Associate role is a fully onsite position, 5 days a week. This position serves as the first point of contact to our clients, as part of our sales department. You will be the brand ambassador to our company by introducing the business solutions we provide to the clients. A Work Day of a Business Development Associate Responsibilities: • Gather leads, conduct cold calls, and schedule appointments to develop new business., • Engage conversations with small-to-medium-sized business owners by introducing products and services., • Obtain business information such as business name, address, current marketing strategies, payment method, sales volume, and current pricing; inputting lead information into databases., • Gather credit card processing statements for pricing analysis and to understand business financial situations., • Follow up with potential clients to further engage business opportunities., • Manage the business pipeline and develop a payment strategy for long-term success., • Meet and exceed required sales targets. Qualifications: • Must be authorized to work in the US at the time of hire. We are an E-Verify employer!, • Bilingual proficiency in English AND Mandarin-Chinese OR Vietnamese OR Spanish is required; must be able to read and write, • High school diploma or equivalent required; Bachelor’s degree in Business, Business Administration, Communications, Finance, or related field preferred, • Previous sales or customer service experience preferred, but not required., • Strong communication skills, critical thinking, detail-oriented, and analytical abilities., • Ability to be well-spoken and confidently connect with potential clients on the phone., • Aptitude for learning and a drive to develop your negotiation and sales skills. About uP: Since 2003, Universal Processing has dedicated itself to growing the unique needs of small and medium-sized businesses by putting people before profits. Differentiated from the major credit card processing providers, UP’s consultants and support team speak the languages its clients speak, and the business focuses on ingenious customer service, care, support, and reasonable pricing. Today, the Company successfully serves 22,000 clients across the nation. Within 10 years of business, the Company emerged as one of the fastest-growing payments processing companies in the U.S. Nominated as the best ISO of 2024 by ETA and awarded as a Growth Accelerator in CO-100, the Company is soon to become the second AAPI owned payment processor company in US history. In February 2024, Universal Processing changed its branding to Let’s Go uP, to commemorate its legacy and evolution. At Let’s Go uP, we are an equal employment opportunity employer. To learn more, please visit us at: https://letsgoup.com. Let's Go uP Together! Powered by JazzHR fuDqLgksss

Job DescriptionDescription: POSITION TITLE: Call Center Agent LOCATION: HOPE Clinic - Alief REPORTS TO: Call Center Team Lead EDUCATION: High School Diploma or GED; Associate degree preferred WORK EXPERIENCE: 2 years or more in healthcare preferred SALARY RANGE: Starting at $15.00/hour FLSA STATUS: Hourly – Non-Exempt POSITION TYPE: Full-Time LANGUAGE: Fluent in English; Bilingual in English and Mandarin or Vietnamese is required HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: Under general supervision, the Call Center Agent will be responsible for professionally responding to telephone inquiries from callers and ensuring patient satisfaction by providing quality service, identifying patient needs and assisting them with issues/concerns related to health care issues. MAJOR DUTIES & RESPONSIBILITIES: • Answer telephone promptly and in a polite and professional manner;, • Obtain and enter accurate demographic information into eClinical Works;, • Schedule appointments properly and inform patient of items to bring to appointment;, • Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization;, • Act as a liaison for the patients of the clinic;, • Direct calls to other departments as necessary;, • Use sound judgment when handling calls, especially with irate patients;, • Understand when to escalate calls to medical personnel/physicians/managers;, • Positively contribute to staff morale and corporate culture;, • Ensure that work assignments and information gathered from day to day work is not shared with anyone and protects all patient and agency information. Is knowledgeable of and maintains HIPAA standards of privacy and confidentiality;, • Ensure that our patients get the best possible care;, • Contact patients for required programs;, • Follow up with rescheduling missed appointments as assigned;, • Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed;, • Perform other duties as assigned to support HOPE Clinic’s Mission, Vision, and Values.Requirements: QUALIFICATION REQUIREMENTS: • Ability to communicate effective on the telephone;, • Ability to relate to patients with diverse educational, socioeconomic, and ethnic backgrounds;, • Strong written and oral communication skills;, • Strong customer service skills;, • Ability to handle confidential and sensitive information;, • Insurance and medical experience preferred;, • Proficient in use of computers and software programs;, • Must be detailed oriented and able to handle multi-tasks;, • Office equipment (e.g., computer, copier);, • Must be able to handle multiple tasks, complexity, and diversity of customers. EDUCATION and/or EXPERIENCE: High School diploma or GED is required; Associates Degree is preferred. Experience in the medical field or prior call center experience is preferred. OTHER SKILLS and ABILITIES: • Bilingual (Mandarin or Vietnamese with English) is required;, • Above average skills in language ability as well as public speaking and writing;, • Must have good transportation and a valid Texas Driver’s license.

Job DescriptionDescription: POSITION TITLE: Contractor - Community Health & Civics Worker LOCATION: HOPE Clinic REPORTS TO: Community Health Advocate Lead EDUCATION: High School Diploma or GED equivalent required; Associate degree and beyond preferred; Certification as a Texas Community Health Worker preferred WORK EXPERIENCE: A minimum of 1 year experience in community-based citizenship/naturalization work required but can be substituted with relevant education/certification; SALARY RANGE: $18.00 - $22.00/hour FLSA STATUS: N/A POSITION TYPE: Contract LANGUAGE: Bilingual preferred in a language spoken in the Houston region HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: The purpose of this Community Health & Civics Worker (CHCW) position is to educate hard-to-reach communities and enhance local partnerships to increase access to naturalization resources, STI & chronic disease education, and non-partisan civic engagement opportunities in the Greater Houston area, especially in the Asian, Asian American, Native Hawaiian, and Pacific Islander (A/AA and NH/PI) communities as well as other under-served communities. The CHCW will work with the Community Health Advocate Lead to disseminate culturally and linguistically tailored outreach education resources. Training will be provided on required reporting, public health and civic engagement topics relevant to project goals. Contractors will take part in virtual program meetings and in-person training events to share best practices and address challenges faced during community work. MAJOR DUTIES & RESPONSIBILITIES: • Address and educate on outlined health, naturalization, and civics subjects in identified ethic community;, • Participate in team trainings and planning meetings;, • Establish partnership with other Houston area communities, organizations/establishments to increase community education opportunities and resources;, • Identify health barriers, civic engagement barriers and resources gaps;, • Monitor and collect feedback on stigmas and community hesitancy so education plans can be created to reduce the fear;, • Complete all program reporting and data collection;, • Attend on-site/off-site community engagement activities, clinic events, and/or training as needed;, • Perform other duties as assigned to support HOPE Clinic’s Mission, Vision and Values.Requirements: QUALIFICATION REQUIREMENTS: • Proficiency and experience in Microsoft programs, including Word, Excel, and Teams., • Ability to understand basic public health concepts, including an understanding of public health philosophy, goals, and practices., • Ability to understand program objectives, goals, and priorities., • Skills in meeting and dealing successfully with persons in diverse cultural groups., • Must be able to utilize the Internet., • Positively contributes to staff morale and corporate culture., • Ensures that work assignments and information gathered from day-to-day work is not shared with anyone and protects all patient and agency information., • Is knowledgeable of and maintains HIPAA standards of privacy and confidentiality., • Skill in adjusting to sudden changes of priorities and quantity of workload., • Resourceful, responsible, and able to work irregular and/or long hours with little advance notice. EDUCATION and/or EXPERIENCE: • High school graduate or GED equivalent required., • Certification as a Texas Community Health Worker, or application in process preferred., • 1-year of experience in community-based citizenship/naturalization work required., • Experience may be substituted with relevant education or certification. TRAVEL REQUIREMENTS: • Ability to travel to satellite sites and/or off-site locations for support/assignments, events or training as needed., • Proof of liability and property damage insurance on vehicle used is required. LANGUAGE SKILLS: • Ability to read, analyze, and interpret general health and social services guidelines., • Ability to effectively present information and respond to questions from groups or patients, center staff, and the general public., • Skill in working and communicating with persons from diverse socioeconomic groups., • Capable of maintaining confidentiality, self-control and composure under adverse circumstances., • Skill in educating, persuading, instructing, and advising health care providers and the public in communicable disease control measures., • Ability to make effective technical and informative presentations to professional and lay audiences. OTHER SKILLS and ABILITIES: • Ability to read and write in language of identified ethnic community, • Above average skills in language ability as well as public speaking and writing., • Must have good transportation and a valid Texas Driver’s license.

Job DescriptionDescription: POSITION TITLE: Family Physician or IM-Ped LOCATION: HOPE Clinic REPORTS TO: Medical Director EDUCATION: Doctor of Medicine (MD or DO) WORK EXPERIENCE: Minimum of 3 years experience preferred. SALARY RANGE: Based on experience FLSA STATUS: Exempt POSITION TYPE: Full-Time LANGUAGE: Fluent in English; Bilingual in English and Spanish, Arabic, Burmese, Chinese or other languages is required HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: Examine and treat patients with a wide range of conditions and refer those with serious ailments to a specialist or appropriate facility. Typical job duties include taking patient histories, performing or requesting diagnostic tests, making diagnoses, prescribing treatment, administering vaccinations and performing follow-up examinations, as well as educating patients in disease prevention and health maintenance. Additional duties include preparing medical records, clinical reports and correspondences. MAJOR DUTIES & RESPONSIBILITIES: • Provide quality care to patients according to clinical medical protocols and funding source guidelines;, • Initiate an appropriate assessment of the patient's health status, ranging from focused to comprehensive, depending upon the setting;, • Provide and manage comprehensive medical care, including diagnosis and nonsurgical treatment of diseases, common health problems, such as infections, influenza, and pneumonia, as well as serious, chronic, and complex illnesses, in adolescents, adults, and the elderly;, • Provide prenatal care for uncomplicated OB patients;, • Monitor patients' conditions and progress and reevaluate treatments as necessary;, • Explain procedures and discuss test results or prescribed treatments with patients;, • Advise patients and community members concerning diet, activity, hygiene, and disease prevention and educate patients about preventative measures to avoid illness;, • Collect, record, and maintain patient information, such as medical history, reports, and examination results, and prepares reports and correspondence related to the work;, • Refer patient to medical specialist or other practitioners when necessary;, • Prescribe medication by Texas statute and professional practice guidelines;, • Immunize patients to protect them from preventable diseases;, • Participate in formulating, interpreting, implementing, and evaluating objectives, policies, and procedures;, • Assist with quality improvement activities as required and participates in Quality Assurance and Utilization Reviews;, • Perform diagnostic tests and procedures and therapeutic procedures, within the scope of practice, including but not limited to venipuncture; intradermal tests; intramuscular and subcutaneous injections; electro-cardiogram; application of dressings and bandages; administration of medications; cardiopulmonary resuscitation; auditory screening; visual screening; and aseptic techniques;, • Analyze accumulated health information and collects additional observational, interview, historical, physical examination, and diagnostic data, modifying treatment as appropriate;, • Have a working knowledge of ICD10, CPT, and HCPCS coding and managed care, and be available for training as necessary;, • Maintain and complete patient’s health records or charts legibly, concisely, and close them within 48 hours and/or by the end of the serviced week;, • Work as an integral part of the HOPE Clinic clinical team;, • Participate in the on-call/Saturday rotation schedule as needed;, • Be flexible to work between different sites;, • Comply with the regulations and policies required of a Federally Qualified Health Center;, • Complete administrative assignments as requested by Medical Director and/or HOPE Clinic;, • Participate in clinical activities including but not limited to the Compliance Performance Improvement team;, • Participate in the community health events, health education initiatives, training, and/ or physical/screenings activities conducted by HOPE Clinic, or in collaboration with community partners as needed;, • Participate in community partners meetings in an effort to plan and work on collaborative initiatives as needed;, • Report to the Medical Director or assigned supervisor;, • Perform other duties as assigned to support HOPE Clinic’s Mission, Vision, and Values. Requirements: QUALIFICATION REQUIREMENTS: • Successful completion of an accredited Family Medicine/ Internal-Pediatric Medicine Residency with 3 or more years of experience;, • Current D.E.A certificate;, • Previous experience in a hospital and/or clinic setting;, • Understanding of Texas mandated reporting laws;, • Ability to relate to culturally diverse patients and communities;, • Keep up with CME requirements for Texas License and Board Certification. EDUCATION and/or EXPERIENCE: • Doctor of Medicine (MD or DO);, • Current board certification by the American Board of Family Medicine (ABFM) or the American Osteopathic Board of Family Medicine (AOBFM);, • Experience working in Family Practice environment, community health experience preferred;, • Valid Texas State Medical License.

Job DescriptionDescription: POSITION TITLE: Family Physician LOCATION: HOPE Clinic REPORTS TO: Medical Director EDUCATION: Doctor of Medicine (MD or DO) WORK EXPERIENCE: Minimum of 3 years experience preferred. SALARY RANGE: Based on experience FLSA STATUS: Exempt POSITION TYPE: Full-Time LANGUAGE: Fluent in English; Bilingual in English and Spanish, Arabic, Burmese, Chinese or other languages is required HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: Examine and treat patients with a wide range of conditions and refer those with serious ailments to a specialist or appropriate facility. Typical job duties include taking patient histories, performing or requesting diagnostic tests, making diagnoses, prescribing treatment, administering vaccinations and performing follow-up examinations, as well as educating patients in disease prevention and health maintenance. Additional duties include preparing medical records, clinical reports and correspondences. MAJOR DUTIES & RESPONSIBILITIES: • Provide quality care to patients according to clinical medical protocols and funding source guidelines;, • Initiate an appropriate assessment of the patient's health status, ranging from focused to comprehensive, depending upon the setting;, • Provide and manage comprehensive medical care, including diagnosis and nonsurgical treatment of diseases, common health problems, such as infections, influenza, and pneumonia, as well as serious, chronic, and complex illnesses, in adolescents, adults, and the elderly;, • Provide prenatal care for uncomplicated OB patients;, • Monitor patients' conditions and progress and reevaluate treatments as necessary;, • Explain procedures and discuss test results or prescribed treatments with patients;, • Advise patients and community members concerning diet, activity, hygiene, and disease prevention and educate patients about preventative measures to avoid illness;, • Collect, record, and maintain patient information, such as medical history, reports, and examination results, and prepares reports and correspondence related to the work;, • Refer patient to medical specialist or other practitioners when necessary;, • Prescribe medication by Texas statute and professional practice guidelines;, • Immunize patients to protect them from preventable diseases;, • Participate in formulating, interpreting, implementing, and evaluating objectives, policies, and procedures;, • Assist with quality improvement activities as required and participates in Quality Assurance and Utilization Reviews;, • Perform diagnostic tests and procedures and therapeutic procedures, within the scope of practice, including but not limited to venipuncture; intradermal tests; intramuscular and subcutaneous injections; electro-cardiogram; application of dressings and bandages; administration of medications; cardiopulmonary resuscitation; auditory screening; visual screening; and aseptic techniques;, • Analyze accumulated health information and collects additional observational, interview, historical, physical examination, and diagnostic data, modifying treatment as appropriate;, • Have a working knowledge of ICD10, CPT, and HCPCS coding and managed care, and be available for training as necessary;, • Maintain and complete patient’s health records or charts legibly, concisely, and close them within 48 hours and/or by the end of the serviced week;, • Work as an integral part of the HOPE Clinic clinical team;, • Participate in the on-call/Saturday rotation schedule as needed;, • Be flexible to work between different sites;, • Comply with the regulations and policies required of a Federally Qualified Health Center;, • Complete administrative assignments as requested by Medical Director and/or HOPE Clinic;, • Participate in clinical activities including but not limited to the Compliance Performance Improvement team;, • Participate in the community health events, health education initiatives, training, and/ or physical/screenings activities conducted by HOPE Clinic, or in collaboration with community partners as needed;, • Participate in community partners meetings in an effort to plan and work on collaborative initiatives as needed;, • Report to the Medical Director or assigned supervisor;, • Perform other duties as assigned to support HOPE Clinic’s Mission, Vision, and Values. Requirements: QUALIFICATION REQUIREMENTS: • Successful completion of an accredited Family Medicine Residency with 3 or more years of expenence;, • Current D.E.A certificate;, • Previous experience in a hospital and/or clinic setting;, • Understanding of Texas mandated reporting laws;, • Ability to relate to culturally diverse patients and communities;, • Keep up with CME requirements for Texas License and Board Certification., • Must be fully vaccinated against COVID-19. EDUCATION and/or EXPERIENCE: • Doctor of Medicine (MD or DO);, • Current board certification by the American Board of Family Medicine (ABFM) or the American Osteopathic Board of Family Medicine (AOBFM);, • Experience working in Family Practice environment, community health experience preferred;, • Valid Texas State Medical License.

Job DescriptionDescription: POSITION TITLE: Family Physician LOCATION: HOPE Clinic - Beltway REPORTS TO: Medical Director EDUCATION: Doctor of Medicine (MD or DO) WORK EXPERIENCE: Minimum of 3 years experience preferred. SALARY RANGE: Based on experience FLSA STATUS: Exempt POSITION TYPE: Full-Time LANGUAGE: Fluent in English; Bilingual in English and Spanish, Arabic, Burmese, Chinese or other languages is required HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: Examine and treat patients with a wide range of conditions and refer those with serious ailments to a specialist or appropriate facility. Typical job duties include taking patient histories, performing or requesting diagnostic tests, making diagnoses, prescribing treatment, administering vaccinations and performing follow-up examinations, as well as educating patients in disease prevention and health maintenance. Additional duties include preparing medical records, clinical reports and correspondences. MAJOR DUTIES & RESPONSIBILITIES: • Provide quality care to patients according to clinical medical protocols and funding source guidelines;, • Initiate an appropriate assessment of the patient's health status, ranging from focused to comprehensive, depending upon the setting;, • Provide and manage comprehensive medical care, including diagnosis and nonsurgical treatment of diseases, common health problems, such as infections, influenza, and pneumonia, as well as serious, chronic, and complex illnesses, in adolescents, adults, and the elderly;, • Provide prenatal care for uncomplicated OB patients;, • Monitor patients' conditions and progress and reevaluate treatments as necessary;, • Explain procedures and discuss test results or prescribed treatments with patients;, • Advise patients and community members concerning diet, activity, hygiene, and disease prevention and educate patients about preventative measures to avoid illness;, • Collect, record, and maintain patient information, such as medical history, reports, and examination results, and prepares reports and correspondence related to the work;, • Refer patient to medical specialist or other practitioners when necessary;, • Prescribe medication by Texas statute and professional practice guidelines;, • Immunize patients to protect them from preventable diseases;, • Participate in formulating, interpreting, implementing, and evaluating objectives, policies, and procedures;, • Assist with quality improvement activities as required and participates in Quality Assurance and Utilization Reviews;, • Perform diagnostic tests and procedures and therapeutic procedures, within the scope of practice, including but not limited to venipuncture; intradermal tests; intramuscular and subcutaneous injections; electro-cardiogram; application of dressings and bandages; administration of medications; cardiopulmonary resuscitation; auditory screening; visual screening; and aseptic techniques;, • Analyze accumulated health information and collects additional observational, interview, historical, physical examination, and diagnostic data, modifying treatment as appropriate;, • Have a working knowledge of ICD10, CPT, and HCPCS coding and managed care, and be available for training as necessary;, • Maintain and complete patient’s health records or charts legibly, concisely, and close them within 48 hours and/or by the end of the serviced week;, • Work as an integral part of the HOPE Clinic clinical team;, • Participate in the on-call/Saturday rotation schedule as needed;, • Be flexible to work between different sites;, • Comply with the regulations and policies required of a Federally Qualified Health Center;, • Complete administrative assignments as requested by Medical Director and/or HOPE Clinic;, • Participate in clinical activities including but not limited to the Compliance Performance Improvement team;, • Participate in the community health events, health education initiatives, training, and/ or physical/screenings activities conducted by HOPE Clinic, or in collaboration with community partners as needed;, • Participate in community partners meetings in an effort to plan and work on collaborative initiatives as needed;, • Report to the Medical Director or assigned supervisor;, • Perform other duties as assigned to support HOPE Clinic’s Mission, Vision, and Values. Requirements: QUALIFICATION REQUIREMENTS: • Successful completion of an accredited Family Medicine Residency with 3 or more years of expenence;, • Current D.E.A certificate;, • Previous experience in a hospital and/or clinic setting;, • Understanding of Texas mandated reporting laws;, • Ability to relate to culturally diverse patients and communities;, • Keep up with CME requirements for Texas License and Board Certification. EDUCATION and/or EXPERIENCE: • Doctor of Medicine (MD or DO);, • Current board certification by the American Board of Family Medicine (ABFM) or the American Osteopathic Board of Family Medicine (AOBFM);, • Experience working in Family Practice environment, community health experience preferred;, • Valid Texas State Medical License.

Job Description Are you ready to go uP? • We are named in Top Workplaces NYC for 2024, • We are one of the winners of USPAACC’s Fast 100 Asian American Business awards, • We are recognized as one of the Top 5000 in Inc. Magazine’s Fastest Growing Private Companies, • We were a finalist for Best ISO of the Year by ETA in 2024, • We were awarded as a Growth Accelerator on the CO-100, an exclusive list that the U.S. Chamber of Commerce recognizes as America's top 100 small and medium sized businesses Want to learn more about our company events? Click here: http://www.linkedin.com/in/lightup-universal-processing-62409b297 Why Should You Join Universal Processing? • You want to work at a minority owned Fintech company that empowers small to medium-sized businesses, • You are passionate to serve and support our local community and their growth, • You get on-the-job training to get you familiar with the industry and role Compensation: This is an unpaid internship. The Technical Support Intern will work onsite between 20-25 hours per week Monday to Friday in our Houston office. Lunch and transportation allowance will be provided. Role Summary: The Technical Support Intern role is a fully onsite position, 5 days a week. This position will be providing support for a partner migration project. This internship will last about 2 months or longer, depending on the progress of the project. You will assist in device handling, inventory tracking, and basic deployment support. A Day in the Life of a Technical Support Key Responsibilities & Learning Opportunities • Learn and understand the basic characteristics and use cases of common payment terminals and PIN pads (PAX, Dejavoo, Valor, etc.) to support inventory and deployment operations., • Assist with large-scale terminal reprogramming projects related to MID changes and account migrations., • Support inventory management in the Houston office, including tracking device status, serial numbers, and movement., • Become familiar with device-related CRM and internal systems, and assist with simple deployment and replacement requests., • Learn the basic operation and configuration of payment devices, and help with entry-level troubleshooting tasks., • Assist in processing merchant applications and entering client information into internal systems., • Provide technical assistance for inbound questions related to terminal hardware under supervision., • Help ensure deployment tasks are completed accurately and within required timelines. Qualifications: • Must be authorized to work in the US at the time of hire. We are an E-Verify employer!, • Bilingual proficiency in Mandarin-Chinese is required, both written and verbal, • Must be currently pursuing or have graduated with a Bachelor’s or Master’s degree, preferably in a STEM field, • Strong ownership mindset with a proactive, can-do attitude., • Comfortable working in a fast-paced, operational environment., • Good communication skills and willingness to learn technical concepts., • Able to take initiative and solve problems with guidance., • Detail-oriented and able to complete tasks before deadlines., • Able to work both independently and as part of a team., • Proficient in MS Excel and Word (tracking, documentation, basic reporting) About uP: Since 2003, Universal Processing has dedicated itself to growing the unique needs of small and medium-sized businesses by putting people before profits. Differentiated from the major credit card processing providers, UP’s consultants and support team speak the languages its clients speak, and the business focuses on ingenious customer service, care, support, and reasonable pricing. Today, the Company successfully serves 22,000 clients across the nation. Within 10 years of business, the Company emerged as one of the fastest-growing payments processing companies in the U.S. Nominated as the best ISO of 2024 by ETA and awarded as a Growth Accelerator in CO-100, the Company is soon to become the second AAPI owned payment processor company in US history. In February 2024, Universal Processing changed its branding to Let’s Go uP, to commemorate its legacy and evolution. At Let’s Go uP, we are an equal employment opportunity employer. To learn more, please visit us at: https://letsgoup.com. Let's Go uP Together! Powered by JazzHR 8RBxbkDDF5

Job DescriptionDescription: POSITION TITLE: Certified Medical Assistant DEPARTMENT: OB/GYN LOCATION: HOPE Clinic - Beltway REPORTS TO: Certified Medical Assistant Team Lead or Assigned Supervisor EDUCATION: High School diploma or GED. Associates degree preferred WORK EXPERIENCE: 2 years or more in healthcare preferred SALARY RANGE: $15.00-$18.00/hour FLSA STATUS: Hourly – Non-Exempt POSITION TYPE: Full-Time POSITION REQUIREMENTS: Completion of a program of training for Medical Assistants is required; CMA or RMA is required or must obtain within 3-month probationary period LANGUAGE: Fluent in English; Bilingual in English and Spanish, Arabic, Burmese, Chinese or other languages is required HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: Certified Medical Assistant performs various office and clinical duties to keep our healthcare practice running efficiently. They will work directly with healthcare practice staff to collect test samples, maintain patient records, explain common medical procedures to patients and assist in basic examinations under the direction of the licensed healthcare provider. They work as an integral part of the clinical teams across all medical specialties that HOPE Clinic offers to our patients. MAJOR DUTIES & RESPONSIBILITIES: • Competency in front desk, eligibility and check out procedures;, • Place patients in exam rooms, obtain history and vital signs, and document in the medical records;, • Able to assess patient appointment needs and able to identify the reason of the visit;, • Assist in the examination and procedures for patients with provider;, • Encourage new patients to provide appropriate documentation for vaccines or other medical records for their first visit (list of medication, provide previous doctor’s information to get medical records);, • Provide treatments as ordered such as aerosol treatments, immunizations, and injections;, • Assess medical and medical education needs of the patient and provide education as directed by provider;, • Discharge patients giving all patient documents and provider instructions;, • Perform laboratory and diagnostic procedures such as venipuncture, urinalysis, glucose, hemoglobin, and electrocardiogram;, • Learn and apply vaccine schedule accordingly to CDC recommendation based on doctor’s order;, • Know/learn how to use Immtrac2, • Provide translation assistance as needed;, • Triage patients in person and on the telephone;, • Answer telephone calls and messages within the same day;, • Provide education and instructions on lab and diagnostic results, medication refills by telephone and in person for patients;, • Keep patient exam rooms and nursing station stocked with supplies and organized;, • Review the providers schedule throughout the day and prior to the start of shift to ensure patient flow;, • Follow-up on no show appointments as directed by providers;, • Work with other members and managers to implement daily duties and new programs as needed;, • Work with other clinical departments as needed to ensure adequate MA coverage for HOPE Clinic;, • Participate in performance improvement activities, staff trainings, and weekly team huddles;, • Report errors or issues promptly to supervisor;, • Maintain security of medical records and patient’s health information according to HIPAA standards;, • Order medical supplies as determined by inventory needs;, • Ensure that our patients get the best possible care while providing excellent customer service;, • Scan medical records as needed;, • Be flexible to provide coverage across different departments (e.g., OB/GYN/Pediatric/Adult, etc.);, • Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed;, • Perform other duties as assigned to support HOPE Clinic's Mission, Vision, and Values.Requirements: QUALIFICATION REQUIREMENTS: • Minimum of two years in health education, patient navigation, and/or health clinic patient assistance field preferred;, • CMA or RMA is required or willingness to obtain within 3-month probationary period;, • Knowledgeable of and maintains HIPAA standards of privacy and confidentiality;, • Knowledge of Microsoft Office and be able to utilize the Internet;, • Able to use basic office equipment (e.g., computer, copier);, • Strong written and oral communication skills;, • Must be detailed oriented and able to handle multi tasks;, • Detail oriented and team player;, • Excellent customer service skills;, • Must be able to handle multiple tasks, complexity, and diversity of patients;, • Insurance and medical experience preferred;, • Must be fully vaccinated against COVID-19. EDUCATION and/or EXPERIENCE: High School diploma or GED is required; Associates Degree preferred. Completion of a program of training for Medical Assistants is required. Experience as a Medical Assistant preferred. OTHER SKILLS and ABILITIES: • Bilingual (Vietnamese, Chinese, Burmese, Arabic and/or Spanish with English) is required;, • Above average skills in language ability as well as public speaking and writing;, • Willingness to work in different department and/or travel to satellite sites to provide coverage;, • Must have good transportation and a valid Texas Driver’s license.

Job DescriptionDescription: POSITION TITLE: Certified Medical Assistant DEPARTMENT: Family & Internal Medicine, OB/GYN, or Pediatrics LOCATION: HOPE Clinic - Aldine Meadows REPORTS TO: Certified Medical Assistant Team Lead or Assigned Supervisor EDUCATION: High School diploma or GED. Associates degree preferred WORK EXPERIENCE: 2 years or more in healthcare preferred SALARY RANGE: $15.00-$18.00/hour FLSA STATUS: Hourly – Non-Exempt POSITION TYPE: Full-Time POSITION REQUIREMENTS: Completion of a program of training for Medical Assistants is required; CMA or RMA is required or must obtain within 3-month probationary period LANGUAGE: Fluent in English; Bilingual in English and Spanish, Arabic, Burmese, Chinese or other languages is required HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: Certified Medical Assistant performs various office and clinical duties to keep our healthcare practice running efficiently. They will work directly with healthcare practice staff to collect test samples, maintain patient records, explain common medical procedures to patients and assist in basic examinations under the direction of the licensed healthcare provider. They work as an integral part of the clinical teams across all medical specialties that HOPE Clinic offers to our patients. MAJOR DUTIES & RESPONSIBILITIES: • Competency in front desk, eligibility and check out procedures;, • Place patients in exam rooms, obtain history and vital signs, and document in the medical records;, • Able to assess patient appointment needs and able to identify the reason of the visit;, • Assist in the examination and procedures for patients with provider;, • Encourage new patients to provide appropriate documentation for vaccines or other medical records for their first visit (list of medication, provide previous doctor’s information to get medical records);, • Provide treatments as ordered such as aerosol treatments, immunizations, and injections;, • Assess medical and medical education needs of the patient and provide education as directed by provider;, • Discharge patients giving all patient documents and provider instructions;, • Perform laboratory and diagnostic procedures such as venipuncture, urinalysis, glucose, hemoglobin, and electrocardiogram;, • Learn and apply vaccine schedule accordingly to CDC recommendation based on doctor’s order;, • Know/learn how to use Immtrac2, • Provide translation assistance as needed;, • Triage patients in person and on the telephone;, • Answer telephone calls and messages within the same day;, • Provide education and instructions on lab and diagnostic results, medication refills by telephone and in person for patients;, • Keep patient exam rooms and nursing station stocked with supplies and organized;, • Review the providers schedule throughout the day and prior to the start of shift to ensure patient flow;, • Follow-up on no show appointments as directed by providers;, • Work with other members and managers to implement daily duties and new programs as needed;, • Work with other clinical departments as needed to ensure adequate MA coverage for HOPE Clinic;, • Participate in performance improvement activities, staff trainings, and weekly team huddles;, • Report errors or issues promptly to supervisor;, • Maintain security of medical records and patient’s health information according to HIPAA standards;, • Order medical supplies as determined by inventory needs;, • Ensure that our patients get the best possible care while providing excellent customer service;, • Scan medical records as needed;, • Be flexible to provide coverage across different departments (e.g., OB/GYN/Pediatric/Adult, etc.);, • Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed;, • Perform other duties as assigned to support HOPE Clinic's Mission, Vision, and Values.Requirements: QUALIFICATION REQUIREMENTS: • Minimum of two years in health education, patient navigation, and/or health clinic patient assistance field preferred;, • CMA or RMA is required or willingness to obtain within 3-month probationary period;, • Knowledgeable of and maintains HIPAA standards of privacy and confidentiality;, • Knowledge of Microsoft Office and be able to utilize the Internet;, • Able to use basic office equipment (e.g., computer, copier);, • Strong written and oral communication skills;, • Must be detailed oriented and able to handle multi tasks;, • Detail oriented and team player;, • Excellent customer service skills;, • Must be able to handle multiple tasks, complexity, and diversity of patients;, • Insurance and medical experience preferred; EDUCATION and/or EXPERIENCE: High School diploma or GED is required; Associates Degree preferred. Completion of a program of training for Medical Assistants is required. Experience as a Medical Assistant preferred. OTHER SKILLS and ABILITIES: • Bilingual (Vietnamese, Chinese, Burmese, Arabic and/or Spanish with English) is required;, • Above average skills in language ability as well as public speaking and writing;, • Willingness to work in different department and/or travel to satellite sites to provide coverage;, • Must have good transportation and a valid Texas Driver’s license.

Job DescriptionDescription: POSITION TITLE: Certified Medical Assistant DEPARTMENT: Pediatrics LOCATION: HOPE Clinic REPORTS TO: Medical Assistant Team Lead and/or Site Manager/Clinical Back Office Supervisor EDUCATION: High School diploma or GED. Associates degree preferred WORK EXPERIENCE: 2 years or more in healthcare preferred SALARY RANGE: $15.00-$18.00/hour FLSA STATUS: Hourly – Non-Exempt POSITION TYPE: Full-Time POSITION REQUIREMENTS: Completion of a program of training for Medical Assistants is required; CMA or RMA is required or must obtain within 3 month probationary period LANGUAGE: Fluent in English; Bilingual in English and Spanish, Arabic, Burmese, Chinese or other languages is required HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: The Certified Medical Assistant performs various office and clinical duties to keep the Pediatric Department at our healthcare facility run efficiently. They will work directly with healthcare practice staff to collect test samples, maintain patient records, explain common medical procedures to patients and assist in basic examinations under the direction of the licensed healthcare provider. They work as an integral part of the clinical teams across all medical specialties that HOPE Clinic offers to our patients. MAJOR DUTIES & RESPONSIBILITIES: • Competency in front desk, eligibility and check out procedures;, • Conducting efficient and complete triage of pediatric patients including but not limited to, rooming patients and accurate documentation into EMR system., • Performing accurate pediatrics measurements of new borns (length, weight, FOC), hearing tests, eye exams, current medication logging and updating, vital signs, updating and maintaining vaccine records both in EMR and ImmTrac2., • Able to assess patient appointment needs and able to identify the reason of the visit;, • Assist in the examination and procedures for patients with provider;, • Being familiar with medical terminology and medical supplies to ensure accurate preparation for provider., • Encourage new patients to provide appropriate documentation for vaccines or other medical records for their first visit (list of medication, provide previous doctor’s information to get medical records);, • Provide treatments as ordered such as aerosol treatments, immunizations, and injections;, • Assess medical and health literacy needs of the patient and provide education as directed by provider;, • Discharge patients by giving all patient documents and provider instructions while scheduling follow up appointments. Follow up on no-show appointments as instructed by provider., • Provide education and instructions on lab and diagnostic results, medication refills by telephone and in person for patients;, • Perform laboratory and diagnostic procedures such as ear lavage cleanings and new born PKUs. Urinary catheterization experience is desired but not required., • Learn and apply vaccine schedule accordingly to CDC recommendation based on doctor’s order., • Experience with Immtrac2, Eclinicalworks and TVFC Program/the ability to quickly learn programs., • Provide translation assistance as needed;, • Triage patients in person and on the telephone;, • Answer telephone calls and messages within the same day;, • Provide education and instructions on lab and diagnostic results, medication refills by telephone and in person for patients;, • Keep patient exam rooms and nursing station stocked with supplies and organized;, • Order medical supplies as determined by inventory needs;, • Review the providers schedule throughout the day and prior to the start of shift to ensure patient flow;, • Navigate medical referrals on a weekly basis as assigned by provider to ensure patient has access to all healthcare needs as needed., • Work with other clinical departments as needed to ensure adequate MA coverage for HOPE Clinic;, • Participate in performance improvement activities, staff trainings, and weekly team huddles;, • Report errors or issues promptly to supervisor;, • Maintain security of medical records and patients health information according to HIPAA standards;, • Order medical supplies as determined by inventory needs;, • Ensure that our patients get the best possible care while providing excellent customer service;, • Scan medical records, medical releases and disclosures as needed and on a daily basis;, • Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed;, • Must be fully vaccinated against COVID-19 with the recommended dosages;, • Perform other duties as assigned to support HOPE Clinic's Mission, Vision, and Values.Requirements: QUALIFICATION REQUIREMENTS: • Minimum of two years in health education, patient navigation, and/or health clinic patient assistance field preferred;, • CMA or RMA is required or willingness to obtain within 3 month probationary period;, • Knowledgeable of and maintains HIPAA standards of privacy and confidentiality;, • Knowledge of Microsoft Office and be able to utilize the Internet;, • Able to use basic office equipment (e.g., computer, copier);, • Strong written and oral communication skills;, • Must be detailed oriented and able to handle multi tasks;, • Detail oriented and team player;, • Excellent customer service skills;, • Must be able to handle multiple tasks, complexity, and diversity of patients;, • Insurance verification, pre-authorizations and specialist referral navigation experience preferred. EDUCATION and/or EXPERIENCE: High School diploma or GED is required; Associates Degree preferred. Completion of a program of training for Medical Assistants is required. Experience as a Medical Assistant preferred. OTHER SKILLS and ABILITIES: • Bilingual (Vietnamese, Chinese, Burmese, Arabic, Spanish or other languages with English) is required;, • Above average skills in language ability as well as public speaking and writing;, • Willingness to work in different department and/or travel to satellite sites to provide coverage;, • Must have good transportation and a valid Texas Driver’s license.

Job DescriptionDescription: POSITION TITLE: Certified Medical Assistant DEPARTMENT: Pediatrics LOCATION: HOPE Clinic REPORTS TO: Medical Assistant Team Lead and/or Site Manager/Clinical Back Office Supervisor EDUCATION: High School diploma or GED. Associates degree preferred WORK EXPERIENCE: 2 years or more in healthcare preferred SALARY RANGE: $15.00-$18.00/hour FLSA STATUS: Hourly – Non-Exempt POSITION TYPE: Full-Time POSITION REQUIREMENTS: Completion of a program of training for Medical Assistants is required; CMA or RMA is required or must obtain within 3 month probationary period LANGUAGE: Fluent in English; Bilingual in English and Spanish, Arabic, Burmese, Chinese or other languages is required HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: The Certified Medical Assistant performs various office and clinical duties to keep the Pediatric Department at our healthcare facility run efficiently. They will work directly with healthcare practice staff to collect test samples, maintain patient records, explain common medical procedures to patients and assist in basic examinations under the direction of the licensed healthcare provider. They work as an integral part of the clinical teams across all medical specialties that HOPE Clinic offers to our patients. MAJOR DUTIES & RESPONSIBILITIES: • Competency in front desk, eligibility and check out procedures;, • Conducting efficient and complete triage of pediatric patients including but not limited to, rooming patients and accurate documentation into EMR system., • Performing accurate pediatrics measurements of new borns (length, weight, FOC), hearing tests, eye exams, current medication logging and updating, vital signs, updating and maintaining vaccine records both in EMR and ImmTrac2., • Able to assess patient appointment needs and able to identify the reason of the visit;, • Assist in the examination and procedures for patients with provider;, • Being familiar with medical terminology and medical supplies to ensure accurate preparation for provider., • Encourage new patients to provide appropriate documentation for vaccines or other medical records for their first visit (list of medication, provide previous doctor’s information to get medical records);, • Provide treatments as ordered such as aerosol treatments, immunizations, and injections;, • Assess medical and health literacy needs of the patient and provide education as directed by provider;, • Discharge patients by giving all patient documents and provider instructions while scheduling follow up appointments. Follow up on no-show appointments as instructed by provider., • Provide education and instructions on lab and diagnostic results, medication refills by telephone and in person for patients;, • Perform laboratory and diagnostic procedures such as ear lavage cleanings and new born PKUs. Urinary catheterization experience is desired but not required., • Learn and apply vaccine schedule accordingly to CDC recommendation based on doctor’s order., • Experience with Immtrac2, Eclinicalworks and TVFC Program/the ability to quickly learn programs., • Provide translation assistance as needed;, • Triage patients in person and on the telephone;, • Answer telephone calls and messages within the same day;, • Provide education and instructions on lab and diagnostic results, medication refills by telephone and in person for patients;, • Keep patient exam rooms and nursing station stocked with supplies and organized;, • Order medical supplies as determined by inventory needs;, • Review the providers schedule throughout the day and prior to the start of shift to ensure patient flow;, • Navigate medical referrals on a weekly basis as assigned by provider to ensure patient has access to all healthcare needs as needed., • Work with other clinical departments as needed to ensure adequate MA coverage for HOPE Clinic;, • Participate in performance improvement activities, staff trainings, and weekly team huddles;, • Report errors or issues promptly to supervisor;, • Maintain security of medical records and patients health information according to HIPAA standards;, • Order medical supplies as determined by inventory needs;, • Ensure that our patients get the best possible care while providing excellent customer service;, • Scan medical records, medical releases and disclosures as needed and on a daily basis;, • Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed;, • Must be fully vaccinated against COVID-19 with the recommended dosages;, • Perform other duties as assigned to support HOPE Clinic's Mission, Vision, and Values.Requirements: QUALIFICATION REQUIREMENTS: • Minimum of two years in health education, patient navigation, and/or health clinic patient assistance field preferred;, • CMA or RMA is required or willingness to obtain within 3 month probationary period;, • Knowledgeable of and maintains HIPAA standards of privacy and confidentiality;, • Knowledge of Microsoft Office and be able to utilize the Internet;, • Able to use basic office equipment (e.g., computer, copier);, • Strong written and oral communication skills;, • Must be detailed oriented and able to handle multi tasks;, • Detail oriented and team player;, • Excellent customer service skills;, • Must be able to handle multiple tasks, complexity, and diversity of patients;, • Insurance verification, pre-authorizations and specialist referral navigation experience preferred; EDUCATION and/or EXPERIENCE: High School diploma or GED is required; Associates Degree preferred. Completion of a program of training for Medical Assistants is required. Experience as a Medical Assistant preferred. OTHER SKILLS and ABILITIES: • Bilingual (Vietnamese, Chinese, Burmese, Arabic, Spanish or other languages with English) is required;, • Above average skills in language ability as well as public speaking and writing;, • Willingness to work in different department and/or travel to satellite sites to provide coverage;, • Must have good transportation and a valid Texas Driver’s license.

Job DescriptionDescription: POSITION TITLE: Registered Dental Assistant LOCATION: HOPE Clinic - West REPORTS TO: Assigned Supervisor EDUCATION: High School diploma or GED. Associates degree preferred, must be registered or certified DA WORK EXPERIENCE: Minimum of one (1) year of dental assistant experience STARTING SALARY: $15/ hour FLSA STATUS: Hourly - Non-exempt POSITION TYPE: Full-Time LANGUAGE: Fluent in English; Bilingual in English and Spanish, Arabic, Burmese, Chinese or other languages is required HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: Assists dentists in all aspects of dental care delivery, including advanced or specialized dental assistant duties. MAJOR DUTIES & RESPONSIBILITIES: • Work with patients to make them comfortable in the dental chair and to prepare them for treatments and procedures;, • Sterilize dental instruments;, • Prepare the work area for patient treatment by setting out instruments and materials;, • Help dentists by handing them instruments during procedures;, • Keep patients’ mouths dry by using suction hoses and other equipment;, • Instruct patients in proper dental hygiene;, • Process x-rays and complete lab tasks, under the direction of a dentist;, • Keep records of dental treatments;, • Schedule patient appointments;, • Work with patients on billing and payment;, • May assist more than one dentist concurrently;, • Takes, develops, and mounts x-rays. May perform complex or specialized radiography;, • Sets up and sterilizes exam rooms and equipment, in accordance with universal safety precautions and other safety standards;, • May order and stock supplies and maintain equipment;, • May instruct patients in proper oral health techniques;, • Answers inquiries from patients (faculty, students, and staff) related to clinic administrative functions, and schedules appointments;, • May perform initial assessment or triage incoming patients;, • May assist in training new dental assistants;, • May maintain and prepare dental records and reports;, • Take direction from the doctor and/or hygienist(s), assist them with all dental procedures, and anticipate their needs;, • Perform other duties as assigned to support HOPE Clinic’s Mission, Vision, and Values.Requirements: QUALIFICATION REQUIREMENTS: • Certified or Registered DA;, • Current radiography certification required;, • Dental Assistant certification, as required by state, or ability to become certified;, • Current certification in Cardiopulmonary Resuscitation (CPR) preferred;, • Current certification to monitor Nitrous Oxide/Oxygen Analgesia preferred;, • Experience in a professional environment with direct patient contact preferred;, • Excellent positive attitude and customer service skills;, • Professionalism and integrity in all aspects of the job, including image and both verbal and written communication skills;, • Possess exceptional interpersonal and relationship building skills, including conflict resolution skills;, • Strong organization, planning and analytical skills;, • Ability to multi-task and remain calm in a rapidly changing environment;, • Computer proficiency and the ability to learn new programs as required. EDUCATION and/or EXPERIENCE: High School diploma or GED. Associates degree preferred. Minimum of one (1) year of dental assistant experience with DA certificate/registered. OTHER SKILLS and ABILITIES: • Bilingual (Vietnamese, Chinese, Arabic and/or Spanish with English) is preferred., • Above average skills in language ability as well as public speaking and writing., • Must have good transportation and a valid Texas Driver’s license.

Job DescriptionDescription: POSITION TITLE: Dental Patient Support Specialist LOCATION: HOPE Clinic REPORTS TO: Dental Department Team Lead or Assigned Supervisor EDUCATION: High School diploma or GED; Associates degree preferred; RDA preferred WORK EXPERIENCE: 1 year patient service experience in healthcare and/or dental care preferred SALARY RANGE: $14.50-$17.00/Hour FLSA STATUS: Hourly – Non-Exempt POSITION TYPE: Full-Time LANGUAGE: Bilingual in English and Spanish or Vietnamese is required. HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: Dental Patient Support Specialist is a patient service-oriented position that demands cheerful, friendly and polite demeanor at all times. This position serves as an ambassador of HOPE Clinic and will facilitate patient flow, register new patients, update and collect patient demographics; assist with insurance verification and with enrolling qualify patients to HOPE Clinic’s sliding scale program. They will also provide support to record keeping and tracking of patient information through our electronic health record systems in compliance with HOPE Clinic & FQHC guidelines. MAJOR DUTIES & RESPONSIBILITIES: • Greet and assist patients with registration and eligibility for HOPE Clinic’s sliding scale program;, • Check in/out patients using electronic medical record system;, • Check patient in, receive payments and issues receipts. Record charges for physician visits, lab, X-ray costs, and give vouchers for medication when needed;, • Notify patients of outstanding accounts for payment at check-in;, • Receive phone calls; records and distributes messages or routes calls appropriately;, • Schedule patient appointments in person and on phone;, • Check patients out, schedule subsequent appointments and reinforces the importance of keeping their appointments;, • Confirm, update, and verify all patient demographic, insurance information and clinically necessary information;, • Document, submit and scan registration forms, medical records and other medical documents in the EHR in a timely manner;, • Gather and verify information required to bill various payment sources, including Medicaid, Medicare, private insurance for dental services;, • Verify Dental insurance eligibility;, • Educate patients on Dental insurances as needed, • Verify proof of income when scheduled and refer to financial screening if needed;, • Prepare daily reconciliation batch report and keep count of daily collections and ensure that the money balances with the daily batch;, • Assist other Patient Support Specialist team members with other patient services activities;, • Ensure that work assignments and information gathered from day to day work is not shared with anyone and protects all patient and agency information;, • Comply with HIPAA rules and regulations regarding the protection of the patient privacy;, • Fax/mail out medical records and necessary forms according to HIPAA/Clinic guidelines;, • Ensure every patient has a current household assessment;, • Master EHS system Understanding and commitment to HIPAA rules and regulations;, • Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed;, • May occasionally assist the Dentist as a Registered Dental Assistant as needed;, • Perform other duties as assigned to support HOPE Clinic’s Mission, Vision, and Values.Requirements: QUALIFICATION REQUIREMENTS: • Minimum of one year in dental clinic patient assistance field required., • Dental Insurance verification experience preferred;, • Knowledgeable of and maintains HIPAA standards of privacy and confidentiality;, • Must be able to handle multiple tasks, complexity, and diversity of customers;, • Microsoft Office;, • Must be able to utilize the Internet;, • Strong written and oral communication skills;, • Office equipment (e.g., computer, copier);, • Attention to detail;, • Strong customer service skills. EDUCATION and/or EXPERIENCE: • High School diploma or GED; Associate degree/ RDA preferred. Experience in the medical field and referral/patient navigation and/or billing/medical records is preferred. OTHER SKILLS and ABILITIES: • Bilingual in English and Spanish, Arabic, Burmese, Vietnamese or Chinese is preferred;, • Above average skills in language ability as well as public speaking and writing;, • Must have good transportation and a valid Texas Driver’s license.

Job DescriptionDescription: POSITION TITLE: Certified Medical Assistant DEPARTMENT: Family & Internal Medicine LOCATION: HOPE Clinic REPORTS TO: Certified Medical Assistant Team Lead or Assigned Supervisor EDUCATION: High School diploma or GED. Associates degree preferred WORK EXPERIENCE: 2 years or more in healthcare preferred SALARY RANGE: $16.50-$19.50/hour FLSA STATUS: Hourly – Non-Exempt POSITION TYPE: Full-Time POSITION REQUIREMENTS: Completion of a program of training for Medical Assistants is required; CMA or RMA is required or must obtain within 3-month probationary period LANGUAGE: Fluent in English; Bilingual in English and Spanish, Arabic, Burmese, Chinese or other languages is required HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: Certified Medical Assistant performs various office and clinical duties to keep our healthcare practice running efficiently. They will work directly with healthcare practice staff to collect test samples, maintain patient records, explain common medical procedures to patients and assist in basic examinations under the direction of the licensed healthcare provider. They work as an integral part of the clinical teams across all medical specialties that HOPE Clinic offers to our patients. MAJOR DUTIES & RESPONSIBILITIES: • Competency in front desk, eligibility and check out procedures;, • Place patients in exam rooms, obtain history and vital signs, and document in the medical records;, • Able to assess patient appointment needs and able to identify the reason of the visit;, • Assist in the examination and procedures for patients with provider;, • Encourage new patients to provide appropriate documentation for vaccines or other medical records for their first visit (list of medication, provide previous doctor’s information to get medical records);, • Provide treatments as ordered such as aerosol treatments, immunizations, and injections;, • Assess medical and medical education needs of the patient and provide education as directed by provider;, • Discharge patients giving all patient documents and provider instructions;, • Perform laboratory and diagnostic procedures such as venipuncture, urinalysis, glucose, hemoglobin, and electrocardiogram;, • Learn and apply vaccine schedule accordingly to CDC recommendation based on doctor’s order;, • Know/learn how to use Immtrac2, • Provide translation assistance as needed;, • Triage patients in person and on the telephone;, • Answer telephone calls and messages within the same day;, • Provide education and instructions on lab and diagnostic results, medication refills by telephone and in person for patients;, • Keep patient exam rooms and nursing station stocked with supplies and organized;, • Review the providers schedule throughout the day and prior to the start of shift to ensure patient flow;, • Follow-up on no show appointments as directed by providers;, • Work with other members and managers to implement daily duties and new programs as needed;, • Work with other clinical departments as needed to ensure adequate MA coverage for HOPE Clinic;, • Participate in performance improvement activities, staff trainings, and weekly team huddles;, • Report errors or issues promptly to supervisor;, • Maintain security of medical records and patient’s health information according to HIPAA standards;, • Order medical supplies as determined by inventory needs;, • Ensure that our patients get the best possible care while providing excellent customer service;, • Scan medical records as needed;, • Be flexible to provide coverage across different departments (e.g., OB/GYN/Pediatric/Adult, etc.);, • Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed;, • Perform other duties as assigned to support HOPE Clinic's Mission, Vision, and Values.Requirements: QUALIFICATION REQUIREMENTS: • Minimum of two years in health education, patient navigation, and/or health clinic patient assistance field preferred;, • CMA or RMA is required or willingness to obtain within 3-month probationary period;, • Knowledgeable of and maintains HIPAA standards of privacy and confidentiality;, • Knowledge of Microsoft Office and be able to utilize the Internet;, • Able to use basic office equipment (e.g., computer, copier);, • Strong written and oral communication skills;, • Must be detailed oriented and able to handle multi tasks;, • Detail oriented and team player;, • Excellent customer service skills;, • Must be able to handle multiple tasks, complexity, and diversity of patients;, • Insurance and medical experience preferred. EDUCATION and/or EXPERIENCE: High School diploma or GED is required; Associates Degree preferred. Completion of a program of training for Medical Assistants is required. Experience as a Medical Assistant preferred. OTHER SKILLS and ABILITIES: • Bilingual (Vietnamese, Chinese, Burmese, Arabic and/or Spanish with English) is required;, • Above average skills in language ability as well as public speaking and writing;, • Willingness to work in different department and/or travel to satellite sites to provide coverage;, • Must have good transportation and a valid Texas Driver’s license.

Job DescriptionDescription: POSITION TITLE: Floating – Certified Medical Assistant LOCATION: HOPE Clinic REPORTS TO: Certified Medical Assistant Team Lead or Assigned Supervisor EDUCATION: High School diploma or GED. Associates degree preferred WORK EXPERIENCE: 2 years or more in healthcare preferred SALARY RANGE: $16.50-$19.50/Hour FLSA STATUS: Hourly – Non-Exempt POSITION TYPE: Full-Time POSITION REQUIREMENTS: Completion of a program of training for Medical Assistants is required; CMA or RMA is required or must obtain within 3-month probationary period LANGUAGE: Fluent in English; Bilingual in English and Spanish, Arabic, Burmese, Chinese or other languages is required HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: Medical Assistant Floater performs various office and clinical duties to keep our healthcare practice running efficiently. They will work directly with healthcare practice staff to collect test samples, maintain patient records, explain common medical procedures to patients and assist in basic examinations under the direction of the licensed healthcare provider. They will step in for other MAs when a department is shorthanded. They work as an integral part of the clinical teams across all medical specialties that HOPE Clinic offers to our patients. MAJOR DUTIES & RESPONSIBILITIES: • Competency and perform in front desk, eligibility and check out procedures as needed;, • Place patients in exam rooms, obtain history and vital signs, and document in the medical records;, • Conducting efficient and complete triage of pediatric patients including but not limited to, rooming patients and accurate documentation into EMR system;, • Performing accurate pediatrics measurements of newborns (length, weight, FOC), hearing tests, eye exams, current medication logging and updating, vital signs, updating and maintaining vaccine records both in EMR and ImmTrac2;, • Being familiar with medical terminology and medical supplies to ensure accurate preparation for provider;, • Assist with administering/draw on clinic COVID vaccine days;, • Able to assess patient appointment needs and able to identify the season of the visit;, • Assist in the examination and procedures for patients with provider;, • Encourage new patients to provide appropriate documentation for vaccines or other medical records for their first visit (list of medication, provide previous doctor’s information to get medical records);, • Provide treatments as ordered such as aerosol treatments, immunizations, and injections;, • Assess medical and medical education needs of the patient and provide education as directed by provider;, • Discharge patients giving all patient documents and provider instructions;, • Perform laboratory and diagnostic procedures such as venipuncture, urinalysis, glucose, hemoglobin, and electrocardiogram;, • Learn and apply vaccine schedule accordingly to CDC recommendation based on doctor’s order;, • Know/learn how to use Immtrac2, • Provide translation assistance as needed;, • Triage patients in person and on the telephone;, • Answer telephone calls and messages within the same day;, • Provide education and instructions on lab and diagnostic results, medication refills by telephone and in person for patients;, • Keep patient exam rooms and nursing station stocked with supplies and organized;, • Review the providers schedule throughout the day and prior to the start of shift to ensure patient flow;, • Follow-up on no show appointments as directed by providers;, • Work with other members and managers to implement daily duties and new programs as needed;, • Work with other clinical departments as needed to ensure adequate MA coverage for HOPE Clinic;, • Participate in performance improvement activities, staff trainings, and weekly team huddles;, • Report errors or issues promptly to supervisor;, • Maintain security of medical records and patient’s health information according to HIPAA standards;, • Order medical supplies as determined by inventory needs;, • Ensure that our patients get the best possible care while providing excellent customer service;, • Scan medical records as needed;, • Be flexible to provide coverage across different departments (e.g., OBGYN/Pedi/Family, etc.);, • Be flexible to provide coverage at different sites (e.g., Beltway/West/HHWC, etc.);, • Performing phlebotomy-related tasks such as blood drawing for labs, doing nurse visits, and other related tasks as applicable;, • Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed;, • Perform other duties as assigned to support HOPE Clinic's Mission, Vision, and Values.Requirements: QUALIFICATION REQUIREMENTS: • Minimum of two years in health education, patient navigation, and/or health clinic patient assistance field preferred;, • CMA or RMA is required or willingness to obtain within 3-month probationary period;, • Knowledgeable of and maintains HIPAA standards of privacy and confidentiality;, • Knowledge of Microsoft Office and be able to utilize the Internet;, • Able to use basic office equipment (e.g., computer, copier);, • Strong written and oral communication skills;, • Must be detailed oriented and able to handle multi tasks;, • Detail oriented and team player;, • Excellent customer service skills;, • Must be able to handle multiple tasks, complexity, and diversity of patients;, • Insurance and medical experience preferred. EDUCATION and/or EXPERIENCE: High School diploma or GED is required; Associates Degree preferred. Completion of a program of training for Medical Assistants is required. Experience as a Medical Assistant preferred. OTHER SKILLS and ABILITIES: • Bilingual (Vietnamese, Chinese, Arabic and/or Spanish with English) is required;, • Above average skills in language ability as well as public speaking and writing;, • Willingness to work in different department and/or travel to satellite sites to provide coverage;, • Must have good transportation and a valid Texas Driver’s license.

Job DescriptionDescription: POSITION TITLE: Contractor - Community Health & Civics Worker LOCATION: HOPE Clinic REPORTS TO: Community Health Advocate Lead EDUCATION: High School Diploma or GED equivalent required; Associate degree and beyond preferred; Certification as a Texas Community Health Worker preferred WORK EXPERIENCE: A minimum of 1 year experience in community-based citizenship/naturalization work required but can be substituted with relevant education/certification; SALARY RANGE: $18.00 - $22.00/hour FLSA STATUS: N/A POSITION TYPE: Contract LANGUAGE: Bilingual preferred in a language spoken in the Houston region HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: The purpose of this Community Health & Civics Worker (CHCW) position is to educate hard-to-reach communities and enhance local partnerships to increase access to naturalization resources, STI & chronic disease education, and non-partisan civic engagement opportunities in the Greater Houston area, especially in the Asian, Asian American, Native Hawaiian, and Pacific Islander (A/AA and NH/PI) communities as well as other under-served communities. The CHCW will work with the Community Health Advocate Lead to disseminate culturally and linguistically tailored outreach education resources. Training will be provided on required reporting, public health and civic engagement topics relevant to project goals. Contractors will take part in virtual program meetings and in-person training events to share best practices and address challenges faced during community work. MAJOR DUTIES & RESPONSIBILITIES: • Address and educate on outlined health, naturalization, and civics subjects in identified ethic community;, • Participate in team trainings and planning meetings;, • Establish partnership with other Houston area communities, organizations/establishments to increase community education opportunities and resources;, • Identify health barriers, civic engagement barriers and resources gaps;, • Monitor and collect feedback on stigmas and community hesitancy so education plans can be created to reduce the fear;, • Complete all program reporting and data collection;, • Attend on-site/off-site community engagement activities, clinic events, and/or training as needed;, • Perform other duties as assigned to support HOPE Clinic’s Mission, Vision and Values.Requirements: QUALIFICATION REQUIREMENTS: • Proficiency and experience in Microsoft programs, including Word, Excel, and Teams., • Ability to understand basic public health concepts, including an understanding of public health philosophy, goals, and practices., • Ability to understand program objectives, goals, and priorities., • Skills in meeting and dealing successfully with persons in diverse cultural groups., • Must be able to utilize the Internet., • Positively contributes to staff morale and corporate culture., • Ensures that work assignments and information gathered from day-to-day work is not shared with anyone and protects all patient and agency information., • Is knowledgeable of and maintains HIPAA standards of privacy and confidentiality., • Skill in adjusting to sudden changes of priorities and quantity of workload., • Resourceful, responsible, and able to work irregular and/or long hours with little advance notice. EDUCATION and/or EXPERIENCE: • High school graduate or GED equivalent required., • Certification as a Texas Community Health Worker, or application in process preferred., • 1-year of experience in community-based citizenship/naturalization work required., • Experience may be substituted with relevant education or certification. TRAVEL REQUIREMENTS: • Ability to travel to satellite sites and/or off-site locations for support/assignments, events or training as needed., • Proof of liability and property damage insurance on vehicle used is required. LANGUAGE SKILLS: • Ability to read, analyze, and interpret general health and social services guidelines., • Ability to effectively present information and respond to questions from groups or patients, center staff, and the general public., • Skill in working and communicating with persons from diverse socioeconomic groups., • Capable of maintaining confidentiality, self-control and composure under adverse circumstances., • Skill in educating, persuading, instructing, and advising health care providers and the public in communicable disease control measures., • Ability to make effective technical and informative presentations to professional and lay audiences. OTHER SKILLS and ABILITIES: • Ability to read and write in language of identified ethnic community, • Above average skills in language ability as well as public speaking and writing., • Must have good transportation and a valid Texas Driver’s license.

Job DescriptionDescription: POSITION TITLE: Contractor - Community Health & Civics Worker LOCATION: HOPE Clinic REPORTS TO: Community Health Advocate Lead EDUCATION: High School Diploma or GED equivalent required; Associate degree and beyond preferred; Certification as a Texas Community Health Worker preferred WORK EXPERIENCE: A minimum of 1 year experience in community-based citizenship/naturalization work required but can be substituted with relevant education/certification; SALARY RANGE: $18.00 - $22.00/hour FLSA STATUS: N/A POSITION TYPE: Contract LANGUAGE: Bilingual preferred in a language spoken in the Houston region HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: The purpose of this Community Health & Civics Worker (CHCW) position is to educate hard-to-reach communities and enhance local partnerships to increase access to naturalization resources, STI & chronic disease education, and non-partisan civic engagement opportunities in the Greater Houston area, especially in the Asian, Asian American, Native Hawaiian, and Pacific Islander (A/AA and NH/PI) communities as well as other under-served communities. The CHCW will work with the Community Health Advocate Lead to disseminate culturally and linguistically tailored outreach education resources. Training will be provided on required reporting, public health and civic engagement topics relevant to project goals. Contractors will take part in virtual program meetings and in-person training events to share best practices and address challenges faced during community work. MAJOR DUTIES & RESPONSIBILITIES: • Address and educate on outlined health, naturalization, and civics subjects in identified ethic community;, • Participate in team trainings and planning meetings;, • Establish partnership with other Houston area communities, organizations/establishments to increase community education opportunities and resources;, • Identify health barriers, civic engagement barriers and resources gaps;, • Monitor and collect feedback on stigmas and community hesitancy so education plans can be created to reduce the fear;, • Complete all program reporting and data collection;, • Attend on-site/off-site community engagement activities, clinic events, and/or training as needed;, • Perform other duties as assigned to support HOPE Clinic’s Mission, Vision and Values.Requirements: QUALIFICATION REQUIREMENTS: • Proficiency and experience in Microsoft programs, including Word, Excel, and Teams., • Ability to understand basic public health concepts, including an understanding of public health philosophy, goals, and practices., • Ability to understand program objectives, goals, and priorities., • Skills in meeting and dealing successfully with persons in diverse cultural groups., • Must be able to utilize the Internet., • Positively contributes to staff morale and corporate culture., • Ensures that work assignments and information gathered from day-to-day work is not shared with anyone and protects all patient and agency information., • Is knowledgeable of and maintains HIPAA standards of privacy and confidentiality., • Skill in adjusting to sudden changes of priorities and quantity of workload., • Resourceful, responsible, and able to work irregular and/or long hours with little advance notice. EDUCATION and/or EXPERIENCE: • High school graduate or GED equivalent required., • Certification as a Texas Community Health Worker, or application in process preferred., • 1-year of experience in community-based citizenship/naturalization work required., • Experience may be substituted with relevant education or certification. TRAVEL REQUIREMENTS: • Ability to travel to satellite sites and/or off-site locations for support/assignments, events or training as needed., • Proof of liability and property damage insurance on vehicle used is required. LANGUAGE SKILLS: • Ability to read, analyze, and interpret general health and social services guidelines., • Ability to effectively present information and respond to questions from groups or patients, center staff, and the general public., • Skill in working and communicating with persons from diverse socioeconomic groups., • Capable of maintaining confidentiality, self-control and composure under adverse circumstances., • Skill in educating, persuading, instructing, and advising health care providers and the public in communicable disease control measures., • Ability to make effective technical and informative presentations to professional and lay audiences. OTHER SKILLS and ABILITIES: • Ability to read and write in language of identified ethnic community, • Above average skills in language ability as well as public speaking and writing., • Must have good transportation and a valid Texas Driver’s license.

Job DescriptionDescription: POSITION TITLE: Revenue Cycle Manager LOCATION: HOPE Clinic - Alief REPORTS TO: Chief Financial Officer EDUCATION: Bachelor’s degree from four-year college or university, and/ or 5-7 years of experience in lieu of WORK EXPERIENCE: One to two years supervisor experience and/or training; and FQHC experience a plus! SALARY RANGE: DOE FLSA STATUS: Exempt POSITION TYPE: Full-Time LANGUAGE: Fluent in English; Bilingual in English and Spanish, Arabic, Burmese, Chinese or other languages is preferred HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This is not a fully remote position JOB SUMMARY: As the Revenue Cycle Manager for HOPE Clinic, you focus on partnering with our patients to clearly understand their institutional goals, challenges, organizational structure, and key business drivers. The role of the Revenue Cycle Manager oversees the Billing and Insurance Verification team’s daily activities and follows up with teams to drive the overall performance and daily management of multiple assigned providers’ schedules. The Revenue Cycle Manager serves as a liaison between the Billing and Insurance Verification team and other HOPE Clinic departments and the patients. MAJOR DUTIES & RESPONSIBILITIES: • Manage overall medical billing operations such as ensuring effective flow of demographic changes and payment information, claims accuracy and timely submission, and account reconciliations;, • Oversee aggressive follow-ups with accounts receivables (A/R), including preparation of denial appeals and distribution of patient statements;, • Track fee schedules and insurance denials to ensure fully allowed reimbursements;, • Identify and implement strategies to improve internal and patient billing processes;, • Incorporate and execute quality assurance processes related to ensuring accurate patient billing activities;, • Review and analyze patient accounts, identify trends and issues, and recommend solutions;, • Collaborate with other team members to improve/maintain an overall positive work environment for the team;, • Provide a high level of customer service to both practices and patients by identifying and efficiently resolving insurance and other billing-related issues;, • Collaborate with the front desk, call center, and other departments as needed to resolve any billing/payor issues;, • Research, compile the necessary documentation, and complete appeal process for denied claims, via phone/email with payers, facilitating correct claims if necessary;, • Prepare, review, and transmit claims using billing software to include electronic and paper claim processing both primary claims and secondary claims;, • Follow up on unpaid claims within the standard billing cycle timeframe;, • Collaborate with the billing team when necessary to make coding changes to submit corrected claims or appeals;, • Stay current with payer trends as to how to submit corrected claims and the payer-specific appeal processes;, • Analyze root causes of denials; trends and issues: propose solutions and work with the management team to determine the appropriate action to resolve;, • Identify areas of concern regarding the various areas of the revenue cycle;, • Share trending and feedback to reduce denials to the CFO and/or Credentialing Coordinator;, • Hospital billing – identify charges that are billed for hospital visits, update spreadsheets and reports for documentation, and create claims to be billed;, • Apply insurance and patient payments to the Practice Management system, utilizing ERAs and manual application;, • Reconcile payments applied to the system to cash received;, • Answer patient’s estimate of benefits or statements, telephone inquiries verifying insurance and benefits within the practice management system;, • Attend on-site/off-site community engagement activities, clinic events, and/or training as needed;, • Perform other duties as assigned to support HOPE Clinic’s Mission, Vision, and Values. Requirements: QUALIFICATION REQUIREMENTS: • 5-7 years of experience with revenue cycles, medical billing, collections, and payment posting;, • Understand regulatory and compliance requirements associated with submitting claims to payers;, • Experience with Electronic Medical Records (EMR);, • Strong communication and interpersonal skills;, • Expertise with medical and billing terminology;, • Excellent organization and time management skills;, • Proficiency in computers, particularly Word and Excel. EDUCATION and/or EXPERIENCE: • Bachelor’s degree from four-year college or university (desired);, • Or 5-7 years related experience and/or training; or equivalent combination of education and experience;, • 1-2 years of supervisory experience;, • Knowledge of medical billing, front-office, physician practice management, and healthcare business processes;, • Strong understanding of medical billing/coding, with an understanding of various insurance carriers, including Medicare, private HMOs, and PPOs;, • Previous FQHC (Federally Qualified Health Center) RCM experience. OTHER SKILLS and ABILITIES: • Bilingual (Vietnamese, Chinese, Arabic, and/or Spanish with English) is preferred., • Above average skills in language ability as well as public speaking and writing., • Must have good transportation and a valid Texas Driver’s license.

Job DescriptionDescription: POSITION TITLE: Certified Pharmacy Technician LOCATION: HOPE Clinic - Alief REPORTS TO: Pharmacy Manager EDUCATION: Earned GED or High School Diploma; must be certified pharmacy technician approved by the TSBP WORK EXPERIENCE: 2-5 years of pharmacy retail experience and a good understanding of quality and compliance requirements pertaining to certified technician role by TSBP guidelines SALARY RANGE: $16 - $23 per hour FLSA STATUS: Hourly - Non-Exempt POSITION TYPE: Full-Time LANGUAGE: Fluent in English; Bilingual in English and Spanish, Arabic, Vietnamese, Burmese, Chinese or other languages is preferred. HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: This position is responsible for the operations of pharmacy department. An individual in this position will be expected to perform additional job-related responsibilities and duties as assigned and/ or necessary by the supervising pharmacist. The Pharmacy Technician will provide his/her expertise to assist operations and daily management of HOPE Clinic’s Pharmacy Department. Pharmacy Technician will assist Pharmacy Manager ensure to comply with all requirements of federal and state pharmacy and drug laws, rules, and regulations, and provide proper customer service (phone, register, type and fill prescriptions in a timely manner). MAJOR DUTIES & RESPONSIBILITIES: • Provide elite customer service to our HOPE Clinic patients by greeting and answering questions;, • Assist Pharmacy Manager manage 340B program and non-340B program medications;, • Multi-task daily operations by answering phones, typing and selling prescriptions;, • Understand third party insurance billing (prior authorizations/rejections);, • Generating revenues by recording, calculating and issuing charges;, • Processing prescriptions electronically and ensuring all information is accurate and complete;, • Responding to the requests of patients and healthcare providers, answering their questions and referring various inquiries to the Pharmacist;, • Sorting, stocking and labeling medications and monitoring inventory;, • Maintaining records by recording and filing the prescriptions and orders of Physicians;, • Complying with rules, regulations and procedures to help maintain a clean and safe pharmacy, such as sanitizing work area and throwing trash daily;, • Must be detail-oriented and reliable since the job has high responsibility;, • Select the appropriate medicine and measure dosages to fill prescriptions;, • Point of Sale- follows proper procedures to prevent financial loss and follow applicable laws and regulations when making sales at register and complete sales at register in timely manner;, • Conduct community outreach and provide retail, clinical, wellness, and other preventive healthcare services (i.e., immunizations), as needed;, • Attend on-site/off-site community engagement activities, clinic events, and/or training as needed;, • Perform other duties as assigned to support HOPE Clinic’s Mission, Vision, and Values. Requirements: QUALIFICATION REQUIREMENTS: • Multi-tasking skills required;, • Ability to maintain confidentiality when interacting with patients and team members;, • Basic computer skills and proficiency in MS Office Suite/Google Suite;, • Strong patient service along with the ability to develop excellent patient relationships;, • Ability to communicate and work with all team members across multiple levels;, • Excellent written and verbal communication skills;, • Excellent organizational skills and attention to detail;, • Experience working with standard ERP/MRP systems;, • Experience with Prior Authorizations preferred;, • Experience interpreting compliance requirements and regulations is required;, • Demonstrate a strong ability to be adaptable and flexible;, • Knowledge of pharmacy law and medical terminology;, • Must successfully pass background check per Texas State Board of Pharmacy regulations;, • Proven experience as pharmacy technician;, • Reliable for keen eye for detail. EDUCATION and/or EXPERIENCE: • Individual must be at least 18 years of age., • Have a high school diploma or equivalent., • Some years of college or a degree is a plus!, • Must have active/current certification license in good standing and maintain it as required by law., • 2-5 years of pharmacy retail experience and customer service, • Previous experience working with auditors, inspectors, and regulatory agencies is a plus!, • Understanding Pharmacy Inventory is a plus! OTHER SKILLS and ABILITIES: • Bilingual (Vietnamese, Chinese, Arabic, Spanish, and/or another language with English) is required., • Above average skills in language ability as well as public speaking and writing., • Must have good transportation and a valid Texas Driver’s license.

Job Description We are seeking a Warehouse Associate to become an integral part of our team in Houston TX! You will help coordinate incoming and outgoing shipment activities. Responsibilities: • Stocking, Pulling orders, picking/packing orders for customers, • Preparing shipment for out of state and local orders, • Assemble, address, stamp, and ship merchandise or material, • Unpack, verify, and record incoming merchandise or material, • Arrange appropriate transportation of products, • Assist customers with shipping inquiries, • Assist inventory management, • Office labor works and warehouse housekeeping, • Run company errands when needed, • Perform other administrative duties as assigned Qualifications: • Forklift experience required, • Detail oriented, • Ability to handle physical workload and work safely with efficiency in the warehouse environment, • Ability to multitask and prioritize, • Ability to thrive in fast-paced environment, • With DL and clean driving record is highly desirable, • Strong organizational skills, • Can follow instruction, • Can operate a forklift or willing to learn, • Previous experience in shipping, logistics, or other related fields is highly preferredCompany DescriptionGBT Foods, Inc., founded in 2015, is an supplier of bubble tea, frozen yogurt and snow shaved ice products. Whether you have an existing restaurant business, or just start to having an idea of opening a store, we offer a complete product line of Asian style products you will need. We sell Bossen products which provide the ingredients you need for drinks or toppings for bubble tea, shaved snow ice and frozen yogurt. Located in Houston Texas, Edison New Jersey, Rosedale Maryland and Woodridge Illinois, GBT Foods also serves as a business consultant to restaurant owners and entrepreneurs in the area and nationwide. Browse through GBTFoods.com and BossenStore.com for more information!GBT Foods, Inc., founded in 2015, is an supplier of bubble tea, frozen yogurt and snow shaved ice products. Whether you have an existing restaurant business, or just start to having an idea of opening a store, we offer a complete product line of Asian style products you will need. We sell Bossen products which provide the ingredients you need for drinks or toppings for bubble tea, shaved snow ice and frozen yogurt.\r\n\r\nLocated in Houston Texas, Edison New Jersey, Rosedale Maryland and Woodridge Illinois, GBT Foods also serves as a business consultant to restaurant owners and entrepreneurs in the area and nationwide.\r\n\r\nBrowse through GBTFoods.com and BossenStore.com for more information!

Financial Data AnalysisEmbedded FinanceInvestment Strategy & AdvisoryPredictive Analytics & VisualizationAbout micro1micro1 connects domain experts to the development of frontier AI models. Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform. AI labs and enterprises use micro1 to train models and build reliable AI agents through advanced evaluations and reinforcement learning environments. Experts contribute directly to how AI systems learn, reason, and perform across domains like finance, healthcare, engineering, and more. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality contributions at scale.Our goal is to enable 1 billion people to do meaningful work by applying their expertise to AI. We’ve raised $40M+ in funding, and our AI recruiter has powered over 1 million AI-led interviews as our global network of experts grows into the human intelligence layer for AI. Job Title: Financial Analyst Job Type: Full-time or Part-time, Contract Location: Remote Job Summary: In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. Key Responsibilities • Analyze complex financial data to identify key trends and provide actionable insights for strategic decision-making., • Lead the evaluation of embedded finance opportunities and contribute to advisory on investment strategies., • Develop predictive financial models and dynamic visualizations using up-to-date analytics platforms., • Conduct thorough market and industry research, synthesizing information from diverse sources to inform business recommendations., • Communicate findings and strategic recommendations clearly in both written reports and verbal presentations to stakeholders., • Stay ahead of the latest trends in the Asian economy, embedded finance, and digital financial solutions., • Collaborate with cross-functional teams to translate analytical results into business outcomes. Required Skills and Qualifications • Bachelor’s degree in Finance, Economics, or related field., • Professional certification (CFA, CIIA, CMA) or proven experience as a financial analyst in a leading finance institution., • Strong proficiency in financial data analysis, predictive analytics, and visualization tools (e.g., Power BI, Tableau, Python or R)., • Demonstrated experience in investment strategy and advisory, particularly within embedded finance contexts., • Exceptional written and verbal communication skills, with a keen eye for detail and clarity., • Advanced online research capabilities and ability to synthesize diverse financial information rapidly., • Experience working in or with Asia, with a solid understanding of regional financial markets and economic drivers. Preferred Qualifications • Previous experience at an MBB (McKinsey, BCG, Bain) firm or a major financial institution., • Familiarity with digital finance platforms and emerging fintech trends in the Asian market., • Based in Asia, or extensive prior exposure to the Asian economic landscape.

Job Description At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture. We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has two years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience and exceptional interpersonal skills. Responsibilities As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including: • Recruit, hire, train, motivate, evaluate, schedule and coach employees, • Deliver exceptional customer service while listening and consulting customers, • Following up with customers, services requested, estimated completion times etc., • Oversee complete vehicle inspections and then make comprehensive recommendationsbuilding computerized repair orders and sourcing parts, • Deliver and discuss pricing estimates with customers as well as promoting shop service specials, • Lead, manage, and train team while keeping in tune with our companies vision, purpose, core values, and employee creed., • Oversee all sales, accounting and clerical functions from Service Advisors, • Oversee technicians inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks, • Maintain inventory counts, • Responsible for any inventory losses, • Overall cleanliness and organization of the facility, including environmental compliance, • Employees payroll; record keeping of hours and scheduling, • Updating and submitting daily sales reports to Corporate Qualifications • A minimum of 2 years of store or service manager experience, • General automotive knowledge, • Excellent customer service disposition, • Good communication skills, • Strong POS computer and Internet skills, • Leadership ability, • Team building skills, • Ability to work a flexible retail schedule including weekends, evenings and holidays, • Valid drivers license

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story:' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. In the role of Maritime Intern, we'll count on you to: Gain real-world experience on exciting projects Connect with recent college graduates and our company leaders through mentoring and young professionals programs Apply standard engineering techniques and procedures Perform assignments under the direct supervision of a professional or Project Manager Perform other duties as needed Preferred Qualifications Prefer 2 years completed toward degree with 3.0 GPA Demonstrated knowledge of software packages related to field of study/industry Required Qualifications Currently enrolled in an undergraduate or graduate Engineering program Attention to detail Possess strong problem-solving and communication skills Basic Microsoft Office skills An attitude and commitment to being an active participant of our employee-owned culture is a must What We Believe HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ , People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.

Role Summary The Parts Operations Manager oversees end-to-end supply chain operations supporting the distribution of aerial equipment parts. This role ensures material availability, cost control, supplier performance, and on-time delivery while managing suppliers and complex components. Key Responsibilities • Manage procurement, material planning, inventory control, and logistics for aerial equipment parts, • Develop and maintain supplier relationships for hydraulics, electronics, and components, • Lead demand planning and forecasting aligned with sales, production, and service requirements, • Monitor inventory levels to balance production continuity and working capital efficiency, • Negotiate pricing, lead times, and contracts with domestic and international suppliers, • Identify supply risks and implement mitigation strategies (dual sourcing, safety stock, localization), • Coordinate inbound logistics, customs, and freight for international suppliers, • Partner with Manufacturing, Distributing and Product teams on supplier qualification and change management, • Drive continuous improvement initiatives in cost, lead time, and supplier performance Qualifications • 5–10+ years of supply chain or procurement experience in heavy equipment, machinery, or similar industry., • Strong understanding of BOMs, MRP/ERP systems, and production planning, • Experience sourcing mechanical, hydraulic, and electrical components, • Knowledge of global supply chains, import/export, and logistics, • Strong analytical, negotiation, and cross-functional collaboration skills Preferred Background • OEM manufacturing environment (aerial equipment, construction equipment, or industrial machinery), • Experience working with Asian and North American suppliers, • ERP experience (SAP, Oracle, etc.)

We are seeking a proactive and resourceful Strategic Procurement Specialist to manage both direct and indirect procurement across a wide range of commodities, services, and equipment. This role requires strong problem-solving skills, independent judgment, and the ability to balance priorities between our Katy site and Asian factories. Key Responsibilities • Execute procurement activities using SAP ERP (Buyer module) for both direct and indirect categories., • Source, negotiate, and manage supplier relationships to ensure cost-effectiveness, quality, and timely delivery., • Analyze and prioritize global requests, avoiding reactive decision-making by applying sound judgment and data-driven insights., • Troubleshoot procurement and supply chain issues, escalating critical matters as needed., • Collaborate with cross-functional teams to align procurement strategies with operational needs., • Communicate effectively within the team, raising questions or seeking input on high-impact tasks or projects., • Continuously learn and adapt to new categories, suppliers, and market conditions. Qualifications • 2-3 years of procurement experience in computer, electronics, or hardware manufacturing., • Proficiency with SAP ERP (Buyer module)., • Strong analytical, negotiation, and problem-solving skills., • Ability to work independently while fostering team collaboration., • Flexible across diverse commodities and eager to grow professionally., • Bilingual in Mandarin, able to speak, read and write.

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. The Business Development Manager (BDM) is responsible for recruiting, developing, and supporting Asian agents and agencies nationwide to accelerate revenue growth across multiple lines of business, including Medicare, Individual & Family Plans (IFP), Group Retiree Insurance Coverage (GRIC), fixed indemnity, individual ancillary, and multi carrier solutions. This role focuses on market facing, growth oriented activities that strengthen distribution reach, expand geographic and demographic presence, and improve agency productivity. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Agency Recruitment & Development: • Recruit, build, nurture, and retain independent Asian agents and agencies nationwide across assigned scopes and business lines, • Develop and maintain strong, long term agency relationships to support sustained growth and production, • Identify and refer brokers to appropriate sales teams, including commercial group sales Business Development & Growth Execution: • Conduct regularly scheduled, structured business review meetings with agencies to assess performance, identify opportunities, and drive growth, • Support agencies to increase revenue and production across UnitedHealthcare businesses, including Medicare, IFP, GRIC, fixed indemnity, individual ancillary, and multi carrier offerings, • Drive cross sell, product adoption, and expansion of agency product portfolios, including GRIC and system adoption Cross Functional Coordination: • Serve as a liaison and coordinator between Asian Initiatives sales teams and local market sales partners, including:, • Medicare Market Growth Managers, • IFP Market Managers, • GRIC sales teams, • Golden Outlook Territory Managers, • Ensure agencies receive consistent, aligned support across all applicable business lines and markets Agency Engagement & Field Presence: • Attend and participate in agency in person meetings, trainings, educational seminars, and community events, • Engage with carrier partners, providers, and other centers of influence to generate leads and facilitate local marketing initiatives, • Coordinate and support local marketing and community engagement activities as needed Centers of Influence & Community Development: • Develop relationships with community organizations to enhance local area marketing and agency reach, including hospitals, clinics, senior centers, and local associations, • Strengthen community presence to support demographic expansion in Asian markets nationwide Operational & Lifecycle Support: • Act as a point of contact between agencies and internal sales process owners to support the full agency lifecycle, including:, • Contracting and licensing, • Appointments and certifications, • Training and onboarding, • Enrollment administration, • Commission payments, • Agent servicing and compliance, • Ensure newly onboarded agents reach "Ready to Sell" status efficiently, prioritizing cases pending beyond established timeframes in coordination with onboarding specialists Communication & Reporting: • Communicate timely updates, program information, and operational guidance to agencies and agents via established channels, • Support reporting and tracking related to agency engagement and business development activities You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • 2+ years of experience working with brokers/navigators and building community-based enrollment models, • Experience developing culturally responsive marketing strategies and in-language community education programs, • Familiarity with operations and compliance requirements, • Bilingual proficiency in one or more languages commonly spoken in Asian communities (e.g., Mandarin, Cantonese, Korean, Vietnamese), • Willing and able to travel 75% +/- depending on business need (travel is across the US most often to TX, IL, WA, CA, NY, NJ). Preferred Qualifications: • Experience supporting CMS-regulated products (e.g., Medicare Advantage) *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Job Description Branch Manager Bank of the Orient is an independent Asian Community Bank that has proudly served the financial needs of multiple Bay Area communities for over 55 years and Texas communities. We are well known for our commitment to providing the highest level of personal service to our customers; we take a personal interest in our communities' unique banking needs, we are dedicated to providing integrity in banking and financial services, we provide high quality dependable service by being accessible and reliable. We are committed to excellence in everything we do. We are currently seeking an enthusiastic individual to help managing our Houston Branch in Houston, Texas. The ideal candidate will be responsible for the development, planning and strategy of a full-service branch office. Branch Manager provides the appropriate supervision, support and coaching necessary, to ensure that the branch is balanced, opened, closed and secure and that all Bank policies and procedures are followed while providing the highest quality of customer service. Branch Manager will maintain and develop a deposit and loan portfolio of customers and prospects through various business development activities. Requires a minimum of 5 years banking experience with at least three years as a Branch Manager. Preferred emphasis on business development of deposits and commercial lending. Familiarity with the San Francisco area strongly desired. Must possess excellent leadership and communication skills. Bilingual in Vietnamese Preferred Email resume to: Career@bankorient.com Visit our website at: www.bankorient.com for additional information. Candidate will be subject to investigation through credit checks, reference checks, background checks and fingerprinting checks performed at the time permissible under relevant law. Bank of the Orient is proud to be an Affirmative Action, Equal Opportunity Employer.

Job Description Upscale General Managers, Executive Chefs, Chefs, and Managers needed for growing Restaurant Group in the Houston area. This will be for a High Volume Upscale Restaurant. Asian or Mediterranean a plus. The right candidates need to possess a strong passion for customer service, be upbeat, personable, and have a genuine love for hospitality. In addition, likes to work in a fast-paced environment. Experience: • 3-5 years minimum General Manager Experience, • 3-5 years minimum Executive Chef Experience, • 3 years minimum Sous Chef or Kitchen Manager experience, • 3 years minimum Restaurant Manager Experience, • Strong leadership qualities, • Adept knowledge of P and L's, budgeting, ordering, inventory, and training., • Servant leader mentality, • Scratch kitchen experience a plus, • 10$ million in annual revenue Benefits: • Competitive salary 60-120k$, • Medical, dental, paid time off, bonus, • Growth opportunities, • PTO, • 401kCompany DescriptionHospitality Pro Search has been in business for over 25 years and is a leading executive search firm dedicated exclusively to the hospitality industry. With a global reach, we specialize in placing top-tier management talent in restaurants, hotels, resorts, entertainment venues, and private clubs. From department heads to executive-level leadership, we recruit across all management levels, connecting our clients with exceptional professionals who drive results and elevate guest experiences. Apply directly online at hprosearch.com or send us your resume to take the next step in your hospitality career.Hospitality Pro Search has been in business for over 25 years and is a leading executive search firm dedicated exclusively to the hospitality industry. With a global reach, we specialize in placing top-tier management talent in restaurants, hotels, resorts, entertainment venues, and private clubs. From department heads to executive-level leadership, we recruit across all management levels, connecting our clients with exceptional professionals who drive results and elevate guest experiences. Apply directly online at hprosearch.com or send us your resume to take the next step in your hospitality career.