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Job Description Educational Alliance (EA), one of New York City’s original settlement houses, was founded in 1889 to offer educational, social, and cultural services to Jewish immigrants arriving to the Lower East Side. Today, EA is a proudly Jewish institution that partners with diverse communities throughout Lower Manhattan. We provide New Yorkers with high-quality, transformational programs that enhance their well-being and socio-economic opportunities, reflecting our belief that everyone in our city should be given the tools to thrive. Across our network of community centers, our staff empowers people of all backgrounds to flourish. Our vast array of programs includes free meals for seniors, addiction treatment and recovery, innovative early childhood education, art classes, Jewish cultural and educational events, and more. We remain committed to recognizing the intrinsic value within each individual and the importance of building community. The Center for Recovery and Wellness takes a holistic, strengths-based approach to recovery and wellness that responds to the distinct needs of each individual. Programs include residential and outpatient addiction treatment, recovery services, prevention education, and community programming. CRW offers culturally competent, evidence-based programs and services that strengthen individuals and communities, enhance resiliency, and foster lasting recovery. We are seeking a qualified healthcare professional to be our Clinical Counselor Outpatient Services who will counsel and aid individuals who have substance use disorders and/or their families/loved ones in a New York State OASAS-certified outpatient treatment program. Utilizing a person-centered and trauma-informed lens, individualized assessment and counseling (telehealth or virtual) services are delivered both in-person and virtually at Project Contact Outpatient at the Center for Recovery and Wellness. Schedule: (3) Weekdays - 10am to 6pm, (2) Weekdays - 12pm to 8pm, and a rotating weekend once a month. Responsibilities • Provide caseloads with weekly individual case management and counseling sessions consistent with the individualized treatment plan for individuals in the Substance Use Treatment and/or Significant Other Services treatment tracks., • Continuously assess the appropriateness of the current level of treatment, corresponding with LOCADTR and utilization review instruments (Substance Use treatment track)., • Coordinate integrated services with medical, mental health, vocational, recovery services, and other social service providers., • Complete detailed progress notes, comprehensive treatment plans, intake/admission assessments, psychosocial assessments, discharge plans, and other required documentation in accordance with OASAS and CARF standards., • Maintain accurate and organized clinical charts, engaging in pre-audits of charts to ensure compliance with OASAS, managed care, and CARF standards., • Send weekly, monthly, and quarterly reports to HRA through the Substance Abuse Tracking and Reporting System., • Specimen collection for clients and monitors for treatment-related issues in order to update the treatment plan (Substance Use treatment track), • Check the toxicology reporting portal daily to ensure any positive toxicology reports are communicated to supervisory staff, documented, and addressed with the client (Substance Use treatment track), • Coordinate integrated services with medical, mental health, housing, vocational, recovery services, and other social service providers., • Facilitation of individual and group-level interventions during other clinician vacations or leave, • Ensure that clients’ annual medical examinations are completed, with associated referrals as needed., • Contact referent and/or family contacts upon admission of new clients in a timely manner, and provide written or oral clinical updates as needed., • Effective advocacy and collateral contacts to empower clients, • Outreach to referral sources to expand the network of clients., • Attend staff meetings and trainings as required, as well as individual and group supervision., • Master's Degree in a mental health discipline (MSW, MHC, MFT, etc), and either licensed in the state of New York, or working under a limited permit and eligible for licensure. OR CASAC credentialing (Credentialed Alcoholism and Substance Abuse Counselor) OR CASAC-T with a bachelor's degree in a human services-related field and a minimum of 2 years’ experience working in a substance use program., • Possess a demonstrated ability to deliver patient treatment, including communication skills, successful engagement in specialized human services training, understanding of human interaction and personality development, and the ability to write and record case documentation., • Familiar with Regulatory Agency/OASAS Regulations regarding the operation and practices of patient care., • An understanding of group dynamics is essential., • Must be computer-literate with knowledge of Microsoft Office applications., • Competent in electronic health records that support treatment plans and case notes such as AURA Relias, Netsmart, and AWARDS (willing to learn new systems)., • Excellent verbal and written communication skills., • Self-motivated with the ability to multitask and handle challenging situations in a professional and courteous manner, • Ability to work professionally and empathetically with a diverse group of clients and staff., • Bilingual in any language preferred Benefits • Generous PTO Policy, • Competitive Salary, • Medical, Dental & Vision Insurance, • Pension Plan, • 403b Retirement Plans, • Discount Perks for Movies, Broadway Shows, Amusement Parks, etc., • Free Gym Membership to our MCC Fitness & 14TH ST Y Gyms, • Discounts to programs at Educational Alliance, • Tuition Reimbursement The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. EEO Info Educational Alliance is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, marital status, disability status, veteran status, or any other characteristic protected by applicable federal, state, or local law. For further information about Educational Alliance, please visit .

Job Description Building a Brand Starts with a Story FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. Learn more at Location: New York City (in-office requirement - hybrid 3 days a week in office) What You Would Get To Do In this capacity, the ideal candidate would represent the FIRST brand embedded within a Solutions account for a Fintech company. FIRST Solutions is the proprietary strategic meetings management model offered by FIRST, which embeds specialist talent into organizations to provide Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. The Event Technology Manager is responsible for assisting clients in navigating registration websites, supporting the integration of new technology platforms, and managing data, while collaborating closely with the event delivery team. This role involves assisting the events team with implementing and supporting new technology platforms, as well as leveraging advanced Microsoft Excel skills to manage event information and generate detailed reports. Your Contributions • Advises on the user experience of all pre-event and onsite registration for both virtual and in-person events, • Implementation and project management of event registration websites, app builds and all technological aspects of our events, • Troubleshoot technical issues, • Manage client evaluation communications, including save-the-dates, invitations, registrations, confirmations, etc., • Database management to ensure consistency of information, accurate data, inputting new data when required and generating lists upon request, • Effectively communicate with internal and external clients via available communication lines; responding to all client queries within the agreed service level agreements, • Work with the Event delivery team on overall program logistics, production, and implementation, • Coordination of name badges, tent cards, place cards, departure notices, email confirmations, agenda, signage, etc., where appropriate, • Registration desk flow design and set-up, • Lead contact for attendee management and technology vendors, including pre-event and during execution, • Assist in contacting clients for relevant information pertaining to the event, • Create and distribute post-event client surveys, • Coordinate planning and utilization of mobile apps. May assist with build depending on platform, • List manipulation to provide team members with relevant registration data, year-on-year statistics, and insight into varied elements and event analytics, • Manage relationships with technology suppliers, including the negotiation of contracts, • Review and manage any relevant third-party vendor invoice reconciliation, e.g. badging/attendee tracking etc, • Provide the client with cost savings/value adds whenever possible, • Assist with the training of new joiners and mentoring existing team members, • 5-7+ years of experience in Event Technology and Attendee Management, including meeting planning and coordination, • Cvent FLEX Experience Required, • Bachelor's Degree preferred, • Proficient programming skills in HTML and CSS are beneficial, • Strong proficiency with registration website platforms such as Cvent, Bizzabo, Certain, Qualtrics or other registration website platforms, • Experience with virtual meeting and event platforms such as Intrado, GlobalMeet / TalkPoint, Zoom, WebEx, SpotMe, Concise Chime or other virtual meeting and event platforms, • Strong proficiency with Microsoft Office – specifically with Excel (i.e. comfortable with VLOOKUP function) and PowerPoint, • Advanced project management skills with the ability to manage multiple projects simultaneously, • Excellent written and oral communication skills at all levels, • Extensive industry knowledge of new suppliers, services, and best practices, • Strong client management skills with the ability to influence and lead by example, fostering a positive environment, • Strong ability to create best practices and take on new initiatives independently, • Client-centric, approachable, ability to adjust to client needs and style and deepen relationships in support of their business and programs; adapt to ever-changing demands and different client work styles, • Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure #LI-TS1 #LI-Hybrid FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description EVENT TECHNOLOGY MANAGER Building a Brand Starts with a Story FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. Learn more at Location: New York City (hybrid - 2x a week in office) What You Would Get To Do: In this capacity, the ideal candidate would represent the FIRST brand embedded within a Solutions account for a Financial Services company. FIRST Solutions is the proprietary strategic meetings management model offered by FIRST, which embeds specialist talent into organizations to provide Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. The Event Technology Manager is responsible for assisting clients in navigating registration websites, supporting the integration of new technology platforms, and managing data, while collaborating closely with the event delivery team. This role involves assisting the events team with implementing and supporting new technology platforms, as well as leveraging advanced Microsoft Excel skills to manage event information and generate detailed reports. Your Contributions • Advises on the user experience of all pre-event and onsite registration for both virtual and in-person events, • Implementation and project management of event registration websites, app builds and all technological aspects of our events, • Troubleshoot technical issues, • Manage client evaluation communications, including save-the-dates, invitations, registrations, confirmations, etc., • Database management to ensure consistency of information, accurate data, inputting new data when required and generating lists upon request, • Effectively communicate with internal and external clients via available communication lines; responding to all client queries within the agreed service level agreements, • Work with the Event delivery team on overall program logistics, production, and implementation, • Coordination of name badges, tent cards, place cards, departure notices, email confirmations, agenda, signage etc. where appropriate, • Registration desk flow design and set up, • Lead contact for attendee management and technology vendors, including pre-event and during execution, • Assist in contacting clients for relevant information pertaining to the event, • Create and distribute post-event client surveys, • Coordinate planning and utilization of mobile apps. May assist with build depending on platform., • List manipulation to provide team members with relevant registration data, year-on-year statistics, and insight into varied elements and event analytics, • Manage relationships with technology suppliers, including the negotiation of contracts, • Review and manage any relevant third-party vendor invoice reconciliation, e.g. badging/attendee tracking etc, • Provide the client with cost savings/value adds whenever possible, • Assist with the training of new joiners and mentoring existing team members Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST. Don't hesitate to get in touch with if you need an accommodation at any stage of the recruitment process. • Bachelor's Degree preferred, • Proficient programming skills in HTML and CSS are beneficial, • Strong proficiency with registration website platforms such as Cvent, Bizzabo, Certain, Qualtrics or other registration website platforms, • Experience with virtual meeting and event platforms such as Intrado, GlobalMeet / TalkPoint, Zoom, WebEx, SpotMe, Concise Chime or other virtual meeting and event platforms, • Strong proficiency with Microsoft Office – specifically with Excel (i.e. comfortable with VLOOKUP function) and PowerPoint, • Advanced project management skills with the ability to manage multiple projects simultaneously, • Excellent written and oral communication skills at all levels, • Extensive industry knowledge of new suppliers, services, and best practices, • Strong client management skills with the ability to influence and lead by example, fostering a positive environment, • Strong ability to create best practices and take on new initiatives independently, • Client-centric, approachable, ability to adjust to client needs and style and deepen relationships in support of their business and programs; adapt to ever-changing demands and different client work styles, • Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure #LI-TS3 #LI-Hybrid FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job DescriptionCoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at You'll Do: Our Revenue Operations team is building the systems backbone that powers CoreWeave's rapid growth. We design and deliver scalable, reliable tooling that supports our GTM teams, strengthens data quality, and enables efficient cross-functional operations across Sales, Finance, Billing Engineering, and Product. About the Role: As a Salesforce Administrator, you will design, build, and maintain scalable solutions that drive CoreWeave's Go-To-Market motion. Your day-to-day will include building automation with Flows and Apex, managing integrations, improving data governance, and developing Lightning and Apex functionality to support evolving business needs. You'll partner closely with Revenue Operations and cross-functional teams to translate requirements into well-architected technical deliverables, ensuring high reliability, clear documentation, and long-term scalability. This role is hands-on, technical, and ideal for someone who thrives in a high-growth, fast-moving environment. Who You Are: • 2+ years of Salesforce implementation and development experience in B2B environments (SaaS, Cloud, or Infrastructure preferred), • Deep knowledge of the Salesforce platform, including custom objects, Flows, validation rules, custom metadata, and automation best practices, • Hands-on experience with Apex (classes, triggers), Visualforce, and Lightning Components (Aura/LWC), • Experience debugging and troubleshooting across Salesforce and integrated applications, • Experience implementing and maintaining integrations using APIs or iPaaS tools (e.g., Zapier, Boomi, Workato, Tray.io), • Experience contributing to Agile/DevOps practices, including version control (Git), CI/CD processes, and test frameworks, • Ability to translate business requirements into technical specifications and deliver production-ready solutions, • Understanding of data security, governance, and compliance best practices relevant to SalesforcePreferred:, • Salesforce certifications (Administrator, Platform App Builder, Platform Developer I/II), • Strong understanding of Salesforce architecture and reporting best practices, • Experience refactoring legacy automations and reducing technical debt, • Familiarity with CPQ concepts and related Salesforce data structures, • You love building scalable, pragmatic systems that make users' lives easier, • You're curious about how data and automation can drive GTM efficiency, • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences Come join us! The base salary range for this role is $75,000 to $110,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job DescriptionBuilding a Brand Starts with a Story FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. Learn more at Location: 3 days required in the office (NYC). Subject to change to any time. What You Would Get To Do: In this capacity, the ideal candidate would represent the FIRST brand embedded within a Solutions account for a Financial Services company. FIRST Solutions is the proprietary strategic meetings management model offered by FIRST, which embeds specialist talent into organizations to provide Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. The Project Manager will consistently deliver exceptional service to our high-touch clients in the Financial Industry through excellent project management and creative solutions. This position will support virtual, in-person and hybrid events which include but are not limited to; internal programs, client-facing events including conferences, hospitality, thought leadership, sporting, and cultural programs. Your Contributions • Full life-cycle planning and execution of multiple key events in a virtual, in-person and hybrid capacity, • Financial management, including: budget development and management, expense management and invoice processing, timely post-meeting reconciliation and final financial reporting, • Sourcing, negotiating, and managing site selections, contract management for venues and suppliers, • Coordinate registration, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for all programs; strong focus on vendor management, • Work with the team to ensure adherence to the client's standards of operation and policies; ensure compliance and risk guidelines are followed, • Travel (when applicable, approximately 20-40% annually) for site inspections and on-site management of live events to ensure full coordination of logistics and on-site teams for in-person events, • Post event wrap up including final attendees, budget reconciliation, observations, suggestions for following year, as well as client debriefs for year over year improvements, • Co-plan with colleagues and the client on larger scale programs; strong team player, • Create and closely monitor value adds at every opportunity and demonstrate commercial awareness, • Share knowledge of best practices, new suppliers, services and venues, • 5 – 7 years' event coordination experience, preferably in a corporate or financial services environment, • Experience in events, conferences, meeting and production management, including but not limited to C-level executive events, cocktail receptions and dinners, meetings and multi-day events, • Experience in working with and managing senior clients, • Bachelor's Degree preferred, • Motivated, self-starter, ability to work independently and project plan; ability to think innovatively, • Excellent project management skills with the ability to manage multiple projects simultaneously; proven ability to work well under pressure to meet established deadlines, • Virtual event experience required – Webex and Zoom experience a plus, • Willingness to help mentor junior team members or train new joiners, • Leadership/influencing/negotiation and decision-making skills, • Resourceful individual with the ability to take direction and work independently; be proactive with ideas and creative solutions, • Customer focus, approachable; ability to adjust to client needs and style and deepen relationships in support of their programs; adapt to ever changing demands and different client work styles, • Strong client management skills, • Strong oral and written communication skills, • Ambitious, proactive and highly organized, • Willing to travel to various locations for site-visits and on-site management of events, • Experience working with large and complex databases preferred, Cvent experience preferred, • Proficient with Microsoft Office, • Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure Please note the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-KM3 #LI-Hybrid FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job DescriptionBuilding a Brand Starts with a Story FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. Learn more at Location: Jersey City, NJ (Hybrid, 3 days in office, subject to change to 5 days at any time) What You Would Get To Do: The Project Manager is responsible for supporting clients with both internal and client-facing events and conferences, delivering exceptional service through effective project management and creative solutions. This role involves overseeing all aspects of event operations, from initial briefing to post-event reconciliation. Key responsibilities include managing project plans, collateral, registration, transportation, hotel accommodations, entertainment, food and beverage, audio/visual needs, webcasts, staging, speaker coordination, and event execution. There is a requirement for onsite events to travel domestically or abroad as required. Your Contributions • Full life cycle planning and execution of multiple key events in a virtual, in-person and hybrid capacity, • Financial management, including budget development and management, expense management and invoice processing, timely post-meeting reconciliation and final financial reporting, • Sourcing, negotiating and managing site selections, contract management for venues and suppliers, • Coordinate registration, food and beverage, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for all programs; strong focus on vendor management, • Work seamlessly with key internal partners on event deliverables (i.e. Marketing for print and digital design and collateral elements, Production on Audio Visual, Event Technology team on web builds, data team on attendee management, Legal and Compliance as required, etc.), • Virtual event planning and project management including confirming appropriate virtual platform, creation of timelines, invitation process, thorough and regular communications to attendees, suppliers and stakeholders, • Co-plan with colleagues and the client on larger scale programs; strong team player, • Ensure adherence to the client's standards of operation and policies and that compliance and risk guidelines are followed, • Assist with the training of new joiners, • Travel when applicable for site inspections and on-site management of live events to ensure full coordination of logistics and on-site teams for in-person events, • 5–7+ years' event management experience, preferably in a corporate or financial environment, • Experience in events, conferences, meeting and production management, including but not limited to C-level executive events, cocktail receptions and dinners, meetings and multi-day events, • Experience in working with and managing senior clients, • Bachelor's Degree preferred, • Proficient with Microsoft Office applications such as PowerPoint and Excel, • Motivated, self-starter, ability to work independently and project plan; ability to think innovatively, • Excellent project management skills with the ability to manage multiple projects simultaneously; proven ability to work well under pressure to meet established deadlines, • Virtual event experience preferred – Webex and Zoom experience a plus, • Leadership/influencing/negotiation and decision-making skills, • Resourceful individual with the ability to take direction and work independently; be proactive with ideas and creative solutions, • Customer focus, approachable; ability to adjust to client needs and style and deepen relationships in support of their programs; adapt to ever changing demands and different client work styles, • Strong client management skills, • Strong oral and written communication skills, • Ambitious, proactive and highly organized, • Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure #LI-KM3 #LI-Hybrid #LI-KM3 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job DescriptionDescriptionOverview The Technology Infrastructure department is responsible for planning, engineering, installing and operating the technology infrastructure throughout NYPL. These PCs, phones, network equipment and communications circuits provide patrons and staff access to the Internet, public and enterprise applications and other information resources, thereby supporting the entire mission of the Library. We also work with Capital Planning to ensure that all new or renovated buildings include the latest in technology infrastructure. The Manager, Telecommunications will lead the Telecommunications team. The position is also responsible for interfacing with key business leaders to review needs, define requirements, and execute technical implementation. They will review upcoming technical needs (upgrades, road map) and determine optimal balance between functionality and security for such deployments. The manager will also have primary responsibility for reliable operation of in-house and contracted voice services. Key Responsibilities • Provide leadership in planning, deploying and operating the NYPL telephony environment, consisting of Nortel/Avaya CS1000 and Lucent G3 PBXes, Avaya VoIP handsets, Avaya Call Manager and ACD systems, branch Nortel BCM and Partner key systems, and the IP, SIP and POTs circuits that connect them., • Deliver reliable voice calling, voicemail, ACD and audio conferencing services., • Lead efforts to install and upgrade the voice systems to a common VoIP platform., • Manage two staff Telecommunications Technicians, organizing their daily activities and ensuring their timely response to repairs and request tickets., • Supervise other IT staff and outside vendors as needed to complete telephony projects and repairs., • Prepare RFPs and bid specifications for voice equipment replacement, upgrade, and expansion, as well as small data/phone cabling installations., • Manage telecom vendors that provide hardware support and provision/maintain the circuits, and provide outsourced services such as voice conferencing., • Maintain an accurate inventory of the voice system equipment and circuits., • Periodically reconcile telecom bills against active services to ensure proper billing., • Bachelor's degree with a major in telecommunications, computer systems, or engineering, or strong combination of education and work experience, • 10 years of experience planning, installing and maintaining a large (1,000+ handsets, 500+ POTS lines, PRI and copper trunks) distributed (25+ locations) voice systemRequired Skills, • Familiarity with Nortel and Avaya hardware, including VoIP handsets, digital handsets, CS1000 PBXes., • Experience with Avaya Aura (including Session Manager, System Manager Call Manager) and ACD systems. Strong knowledge of vectoring., • Familiarity with IX messaging or comparable messaging system., • Understanding of structured cable systems., • Available on-call after hours and weekends., • Be Helpful to patrons and colleagues, • Be Resourceful in solving problems, • Be Curious in all aspects of your workPhysical Duties, • Limited physical effort is required, • Light lifting required, • Lifting up to 40 lbs. required Schedule M-F 9-5, some flexibility Weekends and nights as required.

Job Description EVENT TECHNOLOGY MANAGER Building a Brand Starts with a Story FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. Learn more at Location: New York City (hybrid - 2x a week in office) What You Would Get To Do: In this capacity, the ideal candidate would represent the FIRST brand embedded within a Solutions account for a Financial Services company. FIRST Solutions is the proprietary strategic meetings management model offered by FIRST, which embeds specialist talent into organizations to provide Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. The Event Technology Manager is responsible for assisting clients in navigating registration websites, supporting the integration of new technology platforms, and managing data, while collaborating closely with the event delivery team. This role involves assisting the events team with implementing and supporting new technology platforms, as well as leveraging advanced Microsoft Excel skills to manage event information and generate detailed reports. Your Contributions • Advises on the user experience of all pre-event and onsite registration for both virtual and in-person events, • Implementation and project management of event registration websites, app builds and all technological aspects of our events, • Troubleshoot technical issues, • Manage client evaluation communications, including save-the-dates, invitations, registrations, confirmations, etc., • Database management to ensure consistency of information, accurate data, inputting new data when required and generating lists upon request, • Effectively communicate with internal and external clients via available communication lines; responding to all client queries within the agreed service level agreements, • Work with the Event delivery team on overall program logistics, production, and implementation, • Coordination of name badges, tent cards, place cards, departure notices, email confirmations, agenda, signage etc. where appropriate, • Registration desk flow design and set up, • Lead contact for attendee management and technology vendors, including pre-event and during execution, • Assist in contacting clients for relevant information pertaining to the event, • Create and distribute post-event client surveys, • Coordinate planning and utilization of mobile apps. May assist with build depending on platform., • List manipulation to provide team members with relevant registration data, year-on-year statistics, and insight into varied elements and event analytics, • Manage relationships with technology suppliers, including the negotiation of contracts, • Review and manage any relevant third-party vendor invoice reconciliation, e.g. badging/attendee tracking etc, • Provide the client with cost savings/value adds whenever possible, • Assist with the training of new joiners and mentoring existing team members Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST. Don't hesitate to get in touch with if you need an accommodation at any stage of the recruitment process. • Bachelor's Degree preferred, • Proficient programming skills in HTML and CSS are beneficial, • Strong proficiency with registration website platforms such as Cvent, Bizzabo, Certain, Qualtrics or other registration website platforms, • Experience with virtual meeting and event platforms such as Intrado, GlobalMeet / TalkPoint, Zoom, WebEx, SpotMe, Concise Chime or other virtual meeting and event platforms, • Strong proficiency with Microsoft Office – specifically with Excel (i.e. comfortable with VLOOKUP function) and PowerPoint, • Advanced project management skills with the ability to manage multiple projects simultaneously, • Excellent written and oral communication skills at all levels, • Extensive industry knowledge of new suppliers, services, and best practices, • Strong client management skills with the ability to influence and lead by example, fostering a positive environment, • Strong ability to create best practices and take on new initiatives independently, • Client-centric, approachable, ability to adjust to client needs and style and deepen relationships in support of their business and programs; adapt to ever-changing demands and different client work styles, • Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure #LI-TS3 #LI-Hybrid FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job DescriptionBuilding A Brand Starts With Our Story FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. Learn more at Location: Jersey City, NJ / Hybrid (3 days in office, subject to change at any time), must reside in tri state area to commute to work. What You Would Get To Do: In this capacity, the ideal candidate would represent the FIRST brand embedded within a Solutions account for a Financial Services company. FIRST Solutions is the proprietary strategic meetings management model offered by FIRST, which embeds specialist talent into organizations to provide Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. The Associate Event Technology Manager supports the marketing and delivery of events and conferences from the initial save-the-date through post-event reporting. Responsibilities include managing attendee data in Cvent and Excel, coordinating event communications, and maintaining accurate, timely program information. This position requires a polished, technically confident professional who can operate within a high-expectation environment and provide reliable coordination support to a major Solutions account. Your Contributions • Assist with managing high volume in-person, hybrid and virtual corporate events, • Diligent handling of confidential invitee data, ensuring information is consistent and accurate, • Develop, oversee, and maintain attendee registration sites using Cvent (Cvent experience required), • Design and distribute event communications and marketing materials, • Provide team members with registration data, year over year statistics, and insight into varied elements and event analytics, • Collaborate with clients and project managers to execute internal and external events, • Create event mobile apps, including agendas, headshots, biographies, and other customized information, • Assist clients with the registration process, • Lead onsite registration procedures, including training temp staff and monitoring attendee participation, • Travel periodically to oversee attendee logistics and registration for offsite events, • Maintain a professional demeanor, treating everyone as a VIP client Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST. • 2-4+ years' of related experience in Event Technology (Cvent experience recommended), • Bachelor's Degree preferred, • Strong attention to detail is essential, • Experience in Financial Services preferred, • Advanced Microsoft Excel skills required, • General knowledge of HTML and CSS is beneficial, but not required, • Ability to manage multiple projects simultaneously, • Highly motivated, able to work independently, • Exhibit strong work ethic, patience, and a winning attitude, • Strong oral and written communication skills, • Work intelligently and ensure that the Team Manager is aware of problems or issues which negatively affect productivity, • Strict and accurate adherence to company's time tracking policies and systems, • Ensure knowledge is shared within the team through positive communications, • Work on ad hoc requests from clients as required, • Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure #LI-KM1 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description Building A Brand Starts With Our Story FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. Learn more at Job Location: Jersey City, NJ (hybrid - 3x a week in office, subject to change to 5 days at any time) We are seeking an experienced hospitality professional with a proven background managing executive-level client experiences at premier sporting events.. This role will oversee VIP suites, ticketing programs, and high-touch client experiences that require impeccable attention to detail and delivery of white-glove service for C-suite executives and senior leaders. You will work closely with internal stakeholders, external venues, and vendors to ensure flawless execution of marquee hospitality events that align with the Firm's strategic client engagement goals. Limited domestic travel may be required. Your Contributions: Executive Hospitality & Ticketing • Manage hospitality suites and ticket allocations for major sports and entertainment events., • Oversee end-to-end client experience, ensuring seamless logistics and an elevated, white-glove service standard for C-suite guests., • Lead planning and execution of executive hospitality programs tied to marquee events., • Coordinate travel, hotel, and premium hospitality logistics for clients and executives., • Support budget tracking, vendor contracts, and invoice management through internal systems., • Build trusted relationships with internal business partners, ticketing teams, and external venues., • Serve as a polished, professional point of contact for executive guests. Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST. Please contact if you need an accommodation at any stage of the recruitment process. • 5–7 years' experience in sports & entertainment hospitality with direct responsibility for executive/VIP clients., • Demonstrated experience managing hospitality suites and ticketing programs at major sporting events required, • Track record of providing white-glove service to C-suite executives., • Strong vendor/venue management skills and familiarity with sports/entertainment environments., • Highly organized, detail-oriented, and calm under pressure., • Bachelor's degree preferred (or equivalent experience)., • Willingness to travel domestically as required., • Creative problem solver, resourceful, team player, • Calm and flexible approach to handling the pressure and stress of ever-changing demands, • Ambitious and proactive, • Good working knowledge of MS Office Suite, • Medical, Dental & Vision which includes the option of a high-deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure #LI-KM3 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job DescriptionBuilding a Brand Starts with a Story FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. Learn more at Location: Jersey City, NJ / Hybrid (3 days in office, subject to change at any time). Must reside in the tri-state area to commute to work. What You Would Get To Do In this capacity, the ideal candidate would represent the FIRST brand embedded within a Solutions account for a Financial Services company. FIRST Solutions is the proprietary strategic meetings management model offered by FIRST, which embeds specialist talent into organizations to provide Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. The Event Technology Manager is responsible for assisting clients in navigating registration websites, supporting the integration of new technology platforms, and managing data, while collaborating closely with the event delivery team. This role involves assisting the events team with the implementation and ongoing support of new technology platforms, as well as leveraging advanced Microsoft Excel skills to manage event information and generate detailed reports. Your Contributions • Advises on user experience of all pre-event and onsite registration for both virtual and in-person events, • Implementation and project management of event registration websites, app builds and all technological aspects of our events, • Troubleshoot technical issues, • Manage client evaluation communications such as save-the-dates, invitations, registration, confirmations, etc., • Database management to ensure consistency of information, accurate data, inputting new data when required and generating lists upon request, • Effectively communicate with internal and external clients via available communication lines; responding to all client queries within the agreed service level agreements, • Work with Event delivery team on overall program logistics, production, and implementation, • Coordination of name badges, tent cards, place cards, departure notices, email confirmations, agenda, signage etc. where appropriate, • Registration desk flow design and set up, • Lead contact for attendee management and technology vendors including pre-event and during execution, • Assist in contacting clients for relevant information pertaining to the event, • Create and distribute post event client surveys, • Coordinate planning and utilization of mobile apps. May assist with build depending on platform., • List manipulation to provide team members with relevant registration data, year on year statistics, and insight into varied elements and event analytics, • Manage relationships with technology suppliers including the negotiation of contracts, • Review and manage any relevant third-party vendor invoice reconciliation e.g. badging / attendee tracking etc, • Provide the client with cost savings / value adds whenever possible, • Assist with the training of new joiners and mentoring existing team members, • Travel (10-15% annually) for on-site management of events to ensure full success and reconciliation What We Are Looking For Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST. • Bachelor's Degree preferred, • Proficient programming skills of HTML and CSS is beneficial, • Strong proficiency with registration website platforms such as Cvent, Bizzabo, Certain, Qualtrics or other registration website platforms, • Experience with virtual meeting and event platforms such as Intrado, GlobalMeet / TalkPoint, Zoom, WebEx, SpotMe, Concise Chime or other virtual meeting and event platforms, • Strong proficiency with Microsoft Office – specifically with Excel (i.e. comfortable with VLOOKUP function) and PowerPoint, • Advanced project management skills with the ability to manage multiple projects simultaneously, • Excellent written and oral communication skills at all levels, • Extensive industry knowledge of new suppliers, services, and best practices, • Strong client management skills with the ability to influence and lead by example, fostering a positive environment, • Strong ability to create best practice and take on new initiatives independently, • Client centric, approachable, ability to adjust to client needs and style and deepen relationships in support of their business and programs; adapt to ever changing demands and different client work styles, • Motivated, self-starter, ability to take direction and work independently; ability to think innovatively ADMINISTRATION & GENERAL • Work intelligently and ensure that the Team Manager is aware of problems or issues which negatively affect productivity, • Strict and accurate adherence to company's time tracking policies and systems, • Ensure knowledge is shared within the team through positive communications, • Work on ad hoc requests from clients as required Please note the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. At FIRST, we believe that the passion, creativity, and commitment of our teams drive our success. That's why we offer a range of benefits and perks to support your personal and professional growth • Medical, Dental & Vision ,which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure Your Contributions • Advises on user experience of all pre-event and onsite registration for both virtual and in-person events, • Implementation and project management of event registration websites, app builds and all technological aspects of our events, • Troubleshoot technical issues, • Manage client evaluation communications such as save-the-dates, invitations, registration, confirmations, etc., • Database management to ensure consistency of information, accurate data, inputting new data when required and generating lists upon request, • Effectively communicate with internal and external clients via available communication lines; responding to all client queries within the agreed service level agreements, • Work with Event delivery team on overall program logistics, production, and implementation, • Coordination of name badges, tent cards, place cards, departure notices, email confirmations, agenda, signage etc. where appropriate, • Registration desk flow design and set up, • Lead contact for attendee management and technology vendors including pre-event and during execution, • Assist in contacting clients for relevant information pertaining to the event, • Create and distribute post event client surveys, • Coordinate planning and utilization of mobile apps. May assist with build depending on platform., • List manipulation to provide team members with relevant registration data, year on year statistics, and insight into varied elements and event analytics, • Manage relationships with technology suppliers including the negotiation of contracts, • Review and manage any relevant third-party vendor invoice reconciliation e.g. badging / attendee tracking etc, • Provide the client with cost savings / value adds whenever possible, • Assist with the training of new joiners and mentoring existing team members, • Travel (10-15% annually) for on-site management of events to ensure full success and reconciliation What We Are Looking For Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST. • Bachelor's Degree preferred, • Proficient programming skills of HTML and CSS is beneficial, • Strong proficiency with registration website platforms such as Cvent, Bizzabo, Certain, Qualtrics or other registration website platforms, • Experience with virtual meeting and event platforms such as Intrado, GlobalMeet / TalkPoint, Zoom, WebEx, SpotMe, Concise Chime or other virtual meeting and event platforms, • Strong proficiency with Microsoft Office – specifically with Excel (i.e. comfortable with VLOOKUP function) and PowerPoint, • Advanced project management skills with the ability to manage multiple projects simultaneously, • Excellent written and oral communication skills at all levels, • Extensive industry knowledge of new suppliers, services, and best practices, • Strong client management skills with the ability to influence and lead by example, fostering a positive environment, • Strong ability to create best practice and take on new initiatives independently, • Client centric, approachable, ability to adjust to client needs and style and deepen relationships in support of their business and programs; adapt to ever changing demands and different client work styles, • Work intelligently and ensure that the Team Manager is aware of problems or issues which negatively affect productivity, • Strict and accurate adherence to company's time tracking policies and systems, • Ensure knowledge is shared within the team through positive communications, • Work on ad hoc requests from clients as required Please note the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-Hybrid FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job DescriptionBuilding a Brand Starts with a Story FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. Learn more at Location: New York City (in-office requirement - hybrid 3 days a week in office) What You Would Get To Do In this capacity, the ideal candidate would represent the FIRST brand embedded within a Solutions account for a Fintech company. FIRST Solutions is the proprietary strategic meetings management model offered by FIRST, which embeds specialist talent into organizations to provide Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. The Event Technology Manager is responsible for assisting clients in navigating registration websites, supporting the integration of new technology platforms, and managing data, while collaborating closely with the event delivery team. This role involves assisting the events team with implementing and supporting new technology platforms, as well as leveraging advanced Microsoft Excel skills to manage event information and generate detailed reports. Your Contributions • Advises on the user experience of all pre-event and onsite registration for both virtual and in-person events, • Implementation and project management of event registration websites, app builds and all technological aspects of our events, • Troubleshoot technical issues, • Manage client evaluation communications, including save-the-dates, invitations, registrations, confirmations, etc., • Database management to ensure consistency of information, accurate data, inputting new data when required and generating lists upon request, • Effectively communicate with internal and external clients via available communication lines; responding to all client queries within the agreed service level agreements, • Work with the Event delivery team on overall program logistics, production, and implementation, • Coordination of name badges, tent cards, place cards, departure notices, email confirmations, agenda, signage etc. where appropriate, • Registration desk flow design and set up, • Lead contact for attendee management and technology vendors, including pre-event and during execution, • Assist in contacting clients for relevant information pertaining to the event, • Create and distribute post-event client surveys, • Coordinate planning and utilization of mobile apps. May assist with build depending on platform., • List manipulation to provide team members with relevant registration data, year-on-year statistics, and insight into varied elements and event analytics, • Manage relationships with technology suppliers, including the negotiation of contracts, • Review and manage any relevant third-party vendor invoice reconciliation e.g. badging/attendee tracking etc, • Provide the client with cost savings/value adds whenever possible, • Assist with the training of new joiners and mentoring existing team members, • 5-7+ years of experience in Event Technology and Attendee Management, including meeting planning and coordination, • Cvent FLEX Experience Required, • Bachelor's Degree preferred, • Proficient programming skills in HTML and CSS are beneficial, • Strong proficiency with registration website platforms such as Cvent, Bizzabo, Certain, Qualtrics or other registration website platforms, • Experience with virtual meeting and event platforms such as Intrado, GlobalMeet / TalkPoint, Zoom, WebEx, SpotMe, Concise Chime or other virtual meeting and event platforms, • Strong proficiency with Microsoft Office – specifically with Excel (i.e. comfortable with VLOOKUP function) and PowerPoint, • Advanced project management skills with the ability to manage multiple projects simultaneously, • Excellent written and oral communication skills at all levels, • Extensive industry knowledge of new suppliers, services, and best practices, • Strong client management skills with the ability to influence and lead by example, fostering a positive environment, • Strong ability to create best practices and take on new initiatives independently, • Client-centric, approachable, ability to adjust to client needs and style and deepen relationships in support of their business and programs; adapt to ever-changing demands and different client work styles, • Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure #LI-TS3 #LI-Hybrid FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job DescriptionCompany Description Job Description Role: Salesforce Developer with Lightning Duration: 6 months C2H Location: NYC- Hybrid Must Only H4 EAD, GC and USC Job Description: • Core Development:, • Proficient in Apex, lightning aura/web components., • Proficient in developing async processes., • Deep understanding of SOQL and SOSL use cases., • Strong with writing robust Test Classes., • Modules:, • Have prior experience working with lightning Sales Cloud., • Experience with Service Cloud and knowledge is a bonus., • Integrations:, • Should be familiar with integrations using REST API, SOAP and Enterprise Messaging-bus integration frameworks., • Prior experience with a Middleware/ETL tools like Boomi would be a plus., • Analytical and Architectural :, • provide inputs to a solutions and have strong opinions on design and implementations., • Understand business requirements and identify right Salesforce features and functionalities., • Troubleshoot and Debugging:, • Should be able to analyze logs utilizing an IDE or native salesforce debugger for both core and lightning development., • Ability to debug flows and process builders., • Release Management:, • Experienced working in a structured release management environment., • Other, • Deep domain knowledge of Salesforce.com Security Model and its implementation in lightning and apex development., • Understanding of scrum methodologies., • Good communication skills, team player and a self-starter.Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionBuilding a Brand Starts with a Story FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. Learn more at Location: New York City (in-office requirement - hybrid 3 days a week in office) What You Would Get To Do In this capacity, the ideal candidate would represent the FIRST brand embedded within a Solutions account for a Fintech company. FIRST Solutions is the proprietary strategic meetings management model offered by FIRST, which embeds specialist talent into organizations to provide Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. The Event Technology Manager is responsible for assisting clients in navigating registration websites, supporting the integration of new technology platforms, and managing data, while collaborating closely with the event delivery team. This role involves assisting the events team with implementing and supporting new technology platforms, as well as leveraging advanced Microsoft Excel skills to manage event information and generate detailed reports. Your Contributions • Advises on the user experience of all pre-event and onsite registration for both virtual and in-person events, • Implementation and project management of event registration websites, app builds and all technological aspects of our events, • Troubleshoot technical issues, • Manage client evaluation communications, including save-the-dates, invitations, registrations, confirmations, etc., • Database management to ensure consistency of information, accurate data, inputting new data when required and generating lists upon request, • Effectively communicate with internal and external clients via available communication lines; responding to all client queries within the agreed service level agreements, • Work with the Event delivery team on overall program logistics, production, and implementation, • Coordination of name badges, tent cards, place cards, departure notices, email confirmations, agenda, signage, etc., where appropriate, • Registration desk flow design and set-up, • Lead contact for attendee management and technology vendors, including pre-event and during execution, • Assist in contacting clients for relevant information pertaining to the event, • Create and distribute post-event client surveys, • Coordinate planning and utilization of mobile apps. May assist with build depending on platform, • List manipulation to provide team members with relevant registration data, year-on-year statistics, and insight into varied elements and event analytics, • Manage relationships with technology suppliers, including the negotiation of contracts, • Review and manage any relevant third-party vendor invoice reconciliation, e.g. badging/attendee tracking etc, • Provide the client with cost savings/value adds whenever possible, • Assist with the training of new joiners and mentoring existing team members, • 5-7+ years of experience in Event Technology and Attendee Management, including meeting planning and coordination, • Cvent FLEX Experience Required, • Bachelor's Degree preferred, • Proficient programming skills in HTML and CSS are beneficial, • Strong proficiency with registration website platforms such as Cvent, Bizzabo, Certain, Qualtrics or other registration website platforms, • Experience with virtual meeting and event platforms such as Intrado, GlobalMeet / TalkPoint, Zoom, WebEx, SpotMe, Concise Chime or other virtual meeting and event platforms, • Strong proficiency with Microsoft Office – specifically with Excel (i.e. comfortable with VLOOKUP function) and PowerPoint, • Advanced project management skills with the ability to manage multiple projects simultaneously, • Excellent written and oral communication skills at all levels, • Extensive industry knowledge of new suppliers, services, and best practices, • Strong client management skills with the ability to influence and lead by example, fostering a positive environment, • Strong ability to create best practices and take on new initiatives independently, • Client-centric, approachable, ability to adjust to client needs and style and deepen relationships in support of their business and programs; adapt to ever-changing demands and different client work styles, • Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure #LI-TS1 #LI-Hybrid FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description Building a Brand Starts with a Story FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. Learn more at What You Would Get To Do: The Project Director will serve as the strategic and operational lead for a strategic global client while also supporting a small portfolio of additional accounts. The role builds trust and collaboration to strengthen client relationships, drive account growth, and ensure long-term commitment. The Project Director will oversee budgets to balance client satisfaction with profitability and manage supplier and partner relationships to deliver high-quality experiences. They will also act as the primary intake point for new client requests—scoping project needs and partnering with global delivery teams to determine appropriate staffing models. While the role does not currently include direct people management, the Project Director will mentor team members and support their development across the client account. Your Contributions: Client Relationship & Account Management • Build and maintain trusted client relationships, with a primary focus on one global, strategic account, understanding their business and brand to deliver tailored event solutions., • Serve as the primary operational liaison for this strategic client while also maintaining oversight of up to 1-4 cross-functional accounts, ensuring service delivery meets client expectations and reflects FIRST's high standards., • Provide overall project direction, ensuring all team members adapt workflows, communication styles, and delivery approaches to align with the client's specific preferences and vision., • Act as the main point of intake for new business from the client, assessing requirements, scoping project needs, and partnering with global delivery leads to secure appropriate staffing., • Engage with senior clients, demonstrating industry expertise and a proactive, solutions-driven approach across multiple projects., • Oversee account budget management, tracking revenue, forecasting future needs, and maximizing cost efficiencies., • Identify and develop new business opportunities, assisting with proposals, pitches, and account growth strategies., • Create and maintain account plans, collaborating with internal and external stakeholders to drive tailored solutions and consistent delivery., • Monitor client contracts, SLAs, and KPIs, providing performance insights to operations leadership and identifying opportunities for improvement., • Continuously assess and enhance service offerings by gathering feedback, identifying trends, and implementing process improvements., • Lead event delivery on complex or high-visibility projects as needed based on business priorities., • Manage multiple key events from initial brief to final reconciliation, ensuring effective team leadership and adherence to SOPs and standards., • Capture key intelligence to drive future performance improvements and share knowledge across the team., • Guide teams to adjust delivery strategies to meet the unique expectations of this specific client, ensuring consistency across regions., • Conduct and participate in global site visits and onsite execution, serving as the senior project presence for the client across their international event portfolio., • Manage global travel needs aligned to the client's portfolio of events, including site visits, onsite execution, and in-person meetings in locations outside New York., • Collaborate with Client Services to align on project briefs, build internal teams, and deliver successful events., • Act as the escalation point for both clients and internal teams, anticipating needs and proactively managing resources., • Maintain accurate financial records, communicating budget updates and critical financial concerns to management., • Regularly report on budget status to clients and internal teams, ensuring timely reconciliations within client contracted deadlines., • Identify opportunities for added value while ensuring overall project and account profitability., • Provide day-to-day direction for team members supporting the client, ensuring clarity of roles, alignment with SOPs, and adaptation to the client's unique workstyle and communication expectations., • Partner with delivery leads globally to request, onboard, and guide team members assigned to the client, ensuring coverage across regions and time zones., • Foster strong working relationships across global teams, providing mentorship and leadership in project delivery., • Lead by example, maintaining a motivated, professional team committed to delivering exceptional client service., • Support capacity awareness across the team, identifying pressure points and advocating for proper staffing with global delivery leads., • Foster strong working relationships across global teams, promoting collaboration, knowledge sharing, and consistent standards of service., • Contribute to organizational strategy by identifying opportunities, addressing challenges, and promoting industry best practices., • Ensure teams provide value for money to clients while identifying opportunities for added value., • Act as a liaison between clients and FIRST management to address team-related issues as needed., • This role is best suited to a candidate with 8-10+ years of event management and project management experience, preferably in an agency environment., • Minimum 8+ years' of combined managerial and event management experience in delivering digital and in-person events with the ability to manage and train teams of people in planning and execution of events, • Experience in working with and managing senior clients, • Extensive experience in event and project management, particularly within an agency environment., • People management experience preferred, • In-depth knowledge of venues, destinations, and suppliers, with a strong network of established contacts in the region., • Expertise in event logistics, including registration, conferences, meetings, F&B, and production management., • Expert in venue selection, contract negotiation, and budget management., • Familiar with event technology and software, with the ability to analyze event data and metrics., • Strong organizational, time management, and problem-solving skills, with a proven ability to manage multiple projects under tight deadlines., • Excellent written and verbal communication skills, with the ability to present ideas clearly and persuasively., • Effective communicator with clients, vendors, and internal teams, building strong interpersonal relationships., • Demonstrated leadership in a team-oriented environment., • Creative, proactive, adaptable, and resourceful, with a focus on delivering exceptional event experiences, • This role will have you traveling 40-60% of the time At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth: • Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure #LI-HYBRID #LI-CB1 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description About Tonix* Tonix is a fully integrated biotechnology company, publicly traded on NASDAQ (ticker: TNXP), with marketed products and a pipeline of development candidates The Company is focused on commercializing, developing, discovering, and licensing therapeutics to treat and prevent human disease. In August 2025, Tonix received FDA approval for Tonmya™ (cyclobenzaprine HCl sublingual tablets), a first-in-class, once-daily, non-opioid treatment for fibromyalgia. Tonmya is the first new fibromyalgia therapy approved in over 15 years, following successful Phase 3 trials demonstrating significant symptom improvement. Commercial launch is expected in the fourth quarter of 2025. Tonix also markets Zembrace® SymTouch® (sumatriptan injection) 3 mg and Tosymra® (sumatriptan nasal spray) 10 mg, both indicated for the treatment of acute migraine with or without aura in adults. Tonix’s development portfolio includes product candidates in central nervous system (CNS), immunology, immuno-oncology infectious disease and rare disease. The CNS pipeline features both small molecules and biologics to treat pain, neurologic, psychiatric, and addiction conditions. The immunology portfolio includes biologics to address organ transplant rejection, autoimmunity, and cancer. The infectious disease pipeline includes a vaccine in development to prevent smallpox and monkeypox, which also serves as a live virus vaccine platform for other infectious diseases. Finally, the rare disease portfolio includes a product in development for Prader-Willi syndrome, which has both orphan drug designation and rare pediatric disease designation grants from the FDA. Tonix owns and operates a state-of-the art infectious disease research facility in Frederick, Md. Please visit for specifics on the pipeline. *All of Tonix’s product candidates are investigational new drugs or biologics and have not been approved for any indication. About the Role: Staff Accountant that will play a key role in supporting the month end close process, maintaining accurate financial records Minimum Qualifications: • Bachelor’s degree in Accounting, Finance, or a related field., • CPA or progress toward CPA is a plus, • 2–5 years of accounting experience, preferably in a publicly traded pharmaceutical, biotech, or life sciences industry., • Strong understanding of US GAAP and internal control principles., • Advanced Excel skills (VLOOKUP, pivot tables, formulas)., • Experience with inventory accounting and cost of goods sold (COGS) is a plus., • Excellent analytical, organizational, and communication skills., • Ability to work independently in a fast-paced, evolving environment. Responsibilities: • Prepare and post journal entries in NetSuite related to prepaids, revenue, expenses, accruals, and general ledger accounts., • Reconcile balance sheet accounts, including cash, inventory, prepaid expenses, and accrued liabilities., • Assist in monthly, quarterly, and year-end close processes in compliance with GAAP and internal deadlines., • Support the accounting and finance team with audits, including preparation of schedules and documentation., • Collaborate with cross-functional teams, including R&D, manufacturing, and supply chain, to ensure accurate financial tracking of pharmaceutical operations., • Maintain fixed asset schedules and perform depreciation calculations., • Monitor and record intercompany transactions and reconcile intercompany balances., • Assist with the preparation of financial statements and management reports., • Ensure compliance with internal controls and help identify opportunities for process improvement. Recruitment & Staffing Agencies Tonix does not accept agency resumes unless contacted directly by internal Tonix Talent Acquisition. Please do not forward resumes to Tonix employees or any other company location; Tonix is not responsible for any fees related to unsolicited resumes. Compensation & Benefits Annualized base salary ranges from $60,000 to $90,000 plus target incentive; actual salaries will vary and may be above or below this range commensurate with several factors including experience, education, training, location, and merit. Tonix provides a comprehensive compensation and benefits package which includes: • Medical, Dental & Vision Insurance, Basic and Voluntary Life and AD&D Insurance, Short- and Long-Term Disability Insurance, Flexible Spending Accounts, Health Savings Account, and Employee Assistance Programs, • Pet Insurance, • Retirement Savings 401k with company match and annual discretionary stock options, • Generous Paid Time Off, Sick Time, & Paid Holidays

Job Description The Information Technology Salesforce Solutions Architect will be responsible for architecting and integrating Salesforce solutions enterprise wide. Including but not limited to designing and configuring Salesforce solutions that align with business needs and maximize platform functionality. Essential Job Functions: • Lead the design and architecture of Salesforce solutions across various Salesforce Products with a primary focus on Salesforce FSC to meet the complex needs of this organization., • Collaborate with senior leadership and business stakeholders to define a Salesforce roadmap that supports long-term business goals and drives digital transformation., • Propose and implement process improvements, leveraging Salesforce functionality to automate workflows/flows, improve data visibility, and enhance overall business performance., • Serve as the primary liaison between business teams and the Salesforce platform, ensuring alignment of technical solutions with business needs., • Establish governance frameworks and best practices for Salesforce usage, configuration, and change management, ensuring optimal system performance and scalability., • Act as a key advisor to stakeholders at all levels, ensuring that Salesforce solutions are aligned with the broader business strategy and can drive measurable impact., • Oversee the development and documentation of functional and technical requirements and solution designs., • Other duties as needed or assigned by Manager. Knowledge, Skills and Experience Requirements: • Bachelor’s degree or equivalent experience, • Minimum Five (5) years managing Salesforce Solutions., • Strong knowledge of Salesforce platform development (Apex, Visualforce, LWC, SOQL, AURA) and integration patterns (REST/SOAP APIs, middleware), • Thorough understanding of the software development lifecycle (SDLC), • Excellent written and verbal communication skills, • Excellent planning skills with attention to detail, • Proficient with the MS Office suite of tools (Excel, PowerPoint, Word)

Job Description Building A Brand Starts With Our Story FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. Learn more at Job Location: Jersey City, NJ (hybrid - 3x a week in office, subject to change to 5 days at any time) What You Would Get To Do The Project Manager, Hospitality Events will support the Firm's hospitality strategy by having excellent communication and organizational skills and the ability to successfully manage stakeholder relationships. This person will be expected to gain knowledge of the firms current Hospitality Commitments, Sports and Entertainment venues nationwide, and build relationships with key business partners. Limited domestic travel may be required with this role. Your Contributions • Business Strategy and Management, • Conduct research and create presentations for internal review, • Support in development of creative ideas for new and existing hospitality events, • Design, develop and present strategic program recommendations, • Marquee Hospitality Events, • Assist with budget and spend management, ensuring accurate tracking and reporting through internal systems, • Support contract negotiations and assist with approvals and communication throughout the process, • Assist with the coordination for hospitality events, including transportation, hotel, venue, and food and beverage arrangements, as well as managing gift selection, • Create agendas, attend update meetings, and ensure effective communication with internal and external clients, • Help coordinator event-related communications, including invitations, RSVPs, ticket distribution, and other materials, • Participate in site visits and support overall event execution to ensure seamless logistics and attendee experience, • Firm Ticketing, • Work Closely with the internal ticketing team on ticket allotments and connectivity to Hospitality Events, • Join weekly calls to build relationships with key stakeholders, • Administration / Financial Support, • Manage internal accounting systems for hospitality events, • Pay invoices, • Manage approvals, • Manage payments against budgeted costs, • Facilitate calendars, meetings and other communications with internal and external clients, • Support in managing vendor relationships, • 5-8+ years' experience in event management focused on Sports and Entertainment (specifically professional tennis, golf, baseball, football, etc.), • Bachelor's degree preferred or equivalent practical experience, • Experience in the management of ticketing systems a plus, but not required, • Work experience inside a Sports and Entertainment venue a plus, but not required, • Good working knowledge of MS Office Suite, • Highly organized with excellent time management skills to handle multiple tasks and meet strict deadlines, • Ability to establish relationships and maintain a positive rapport with clients, vendors and suppliers, • Knowledge of Sports and Entertainment Venues preferred, but not required, • Creative problem solver, resourceful, team player, • Calm and flexible approach to handling the pressure and stress of ever-changing demands, • Ambitious and proactive, • Willing to travel when required At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth: • Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure #LI-KM3 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job DescriptionJob Description Role: Salesforce Developer with Lightning Duration: 6 months C2H Location: NYC- Hybrid Must Only H4 EAD, GC and USC Job Description: • Core Development:, • Proficient in Apex, lightning aura/web components., • Proficient in developing async processes., • Deep understanding of SOQL and SOSL use cases., • Strong with writing robust Test Classes., • Modules:, • Have prior experience working with lightning Sales Cloud., • Experience with Service Cloud and knowledge is a bonus., • Integrations:, • Should be familiar with integrations using REST API, SOAP and Enterprise Messaging-bus integration frameworks., • Prior experience with a Middleware/ETL tools like Boomi would be a plus., • Analytical and Architectural :, • provide inputs to a solutions and have strong opinions on design and implementations., • Understand business requirements and identify right Salesforce features and functionalities., • Troubleshoot and Debugging:, • Should be able to analyze logs utilizing an IDE or native salesforce debugger for both core and lightning development., • Ability to debug flows and process builders., • Release Management:, • Experienced working in a structured release management environment., • Other, • Deep domain knowledge of Salesforce.com Security Model and its implementation in lightning and apex development., • Understanding of scrum methodologies. All your information will be kept confidential according to EEO guidelines.

Job Description Building a Brand Starts with a Story FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. Learn more at Location: 3 days required in the office (NYC). Subject to change to any time. What You Would Get To Do: In this capacity, the ideal candidate would represent the FIRST brand embedded within a Solutions account for a Financial Services company. FIRST Solutions is the proprietary strategic meetings management model offered by FIRST, which embeds specialist talent into organizations to provide Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. The Project Manager will consistently deliver exceptional service to our high-touch clients in the Financial Industry through excellent project management and creative solutions. This position will support virtual, in-person and hybrid events which include but are not limited to; internal programs, client-facing events including conferences, hospitality, thought leadership, sporting, and cultural programs. Your Contributions • Full life-cycle planning and execution of multiple key events in a virtual, in-person and hybrid capacity, • Financial management, including: budget development and management, expense management and invoice processing, timely post-meeting reconciliation and final financial reporting, • Sourcing, negotiating, and managing site selections, contract management for venues and suppliers, • Coordinate registration, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for all programs; strong focus on vendor management, • Work with the team to ensure adherence to the client's standards of operation and policies; ensure compliance and risk guidelines are followed, • Travel (when applicable, approximately 20-40% annually) for site inspections and on-site management of live events to ensure full coordination of logistics and on-site teams for in-person events, • Post event wrap up including final attendees, budget reconciliation, observations, suggestions for following year, as well as client debriefs for year over year improvements, • Co-plan with colleagues and the client on larger scale programs; strong team player, • Create and closely monitor value adds at every opportunity and demonstrate commercial awareness, • Share knowledge of best practices, new suppliers, services and venues, • 5 – 7 years' event coordination experience, preferably in a corporate or financial services environment, • Experience in events, conferences, meeting and production management, including but not limited to C-level executive events, cocktail receptions and dinners, meetings and multi-day events, • Experience in working with and managing senior clients, • Bachelor's Degree preferred, • Motivated, self-starter, ability to work independently and project plan; ability to think innovatively, • Excellent project management skills with the ability to manage multiple projects simultaneously; proven ability to work well under pressure to meet established deadlines, • Virtual event experience required – Webex and Zoom experience a plus, • Willingness to help mentor junior team members or train new joiners, • Leadership/influencing/negotiation and decision-making skills, • Resourceful individual with the ability to take direction and work independently; be proactive with ideas and creative solutions, • Customer focus, approachable; ability to adjust to client needs and style and deepen relationships in support of their programs; adapt to ever changing demands and different client work styles, • Strong client management skills, • Strong oral and written communication skills, • Ambitious, proactive and highly organized, • Willing to travel to various locations for site-visits and on-site management of events, • Experience working with large and complex databases preferred, Cvent experience preferred, • Proficient with Microsoft Office, • Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure Please note the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-KM3 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description Building A Brand Starts With Our Story FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. Learn more at What You Would Get To Do: The Project Manager is responsible for supporting clients with both internal and client-facing events and conferences, delivering exceptional service through effective project management and creative solutions. This role involves overseeing all aspects of event operations, from initial briefing to post-event reconciliation. Key responsibilities include managing project plans, collateral, registration, transportation, hotel accommodations, entertainment, food and beverage, audio/visual needs, webcasts, staging, speaker coordination, and event execution. There is a requirement for onsite events to travel domestically or abroad as required. Your Contributions: • Full life-cycle planning and execution of multiple key events in a virtual, in-person and hybrid capacity, • Financial management, including: budget development and management, expense management and invoice processing, timely post-meeting reconciliation and final financial reporting, • Sourcing, negotiating and managing site selections, contract management for venues and suppliers, • Coordinate registration, food and beverage, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for all programs; strong focus on vendor management, • Work seamlessly with key internal partners on event deliverables (i.e. Marketing for print and digital design and collateral elements, Production on Audio Visual, Event Technology team on web builds, data team on attendee management, Legal and Compliance as required, etc.), • Virtual event planning and project management including confirming appropriate virtual platform, creation of timelines, invitation process, thorough and regular communications to attendees, suppliers and stakeholders, • Co-plan with colleagues and the client on larger scale programs; strong team player, • Ensure adherence to the client's standards of operation and policies and that compliance and risk guidelines are followed, • Travel when applicable for site inspections and on-site management of live events to ensure full coordination of logistics and on-site teams for in-person events, • Post event wrap up including final attendees, budget reconciliation, observations, as well as client debriefs for year over year improvements, • 5–7+ years' event management experience, preferably in a corporate or financial environment, • Experience in events, conferences, meeting and production management, including but not limited to C-level executive events, cocktail receptions and dinners, meetings and multi-day events, • Experience in working with and managing senior clients, • Bachelor's Degree Preferred, • Proficient with Microsoft Office applications such as PowerPoint and Excel, • Motivated, self-starter, ability to work independently and project plan; ability to think innovatively, • Excellent project management skills with the ability to manage multiple projects simultaneously; proven ability to work well under pressure to meet established deadlines, • Virtual event experience preferred – Webex and Zoom experience a plus, • Leadership/influencing/negotiation and decision-making skills, • Adaptable and resourceful individual able to follow guidance while working independently; proactive in generating ideas and creative solutions, • Customer focus, approachable; ability to adjust to client needs and style and deepen relationships in support of their programs; adapt to ever changing demands and different client work styles, • Strong client management skills, • Strong oral and written communication skills, • Ambitious, proactive and highly organized, • Willing to travel to various locations for site-visits and on-site management of events, • Experience working with large and complex databases preferred, Cvent experience preferred, • Medical, Dental & Vision which includes the option of a high-deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure #LI-remote #LI-KM3 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job DescriptionBuilding A Brand Starts With Our Story FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. Learn more at Job Location: Jersey City, NJ (hybrid - 3x a week in office, subject to change to 5 days at any time) What You Would Get To Do The Project Manager, Hospitality Events will support the Firm's hospitality strategy by having excellent communication and organizational skills and the ability to successfully manage stakeholder relationships. This person will be expected to gain knowledge of the firms current Hospitality Commitments, Sports and Entertainment venues nationwide, and build relationships with key business partners. Limited domestic travel may be required with this role. Your Contributions • Business Strategy and Management, • Conduct research and create presentations for internal review, • Support in development of creative ideas for new and existing hospitality events, • Design, develop and present strategic program recommendations, • Marquee Hospitality Events, • Assist with budget and spend management, ensuring accurate tracking and reporting through internal systems, • Support contract negotiations and assist with approvals and communication throughout the process, • Assist with the coordination for hospitality events, including transportation, hotel, venue, and food and beverage arrangements, as well as managing gift selection, • Create agendas, attend update meetings, and ensure effective communication with internal and external clients, • Help coordinator event-related communications, including invitations, RSVPs, ticket distribution, and other materials, • Participate in site visits and support overall event execution to ensure seamless logistics and attendee experience, • Firm Ticketing, • Work Closely with the internal ticketing team on ticket allotments and connectivity to Hospitality Events, • Join weekly calls to build relationships with key stakeholders, • Administration / Financial Support, • Manage internal accounting systems for hospitality events, • Pay invoices, • Manage approvals, • Manage payments against budgeted costs, • Facilitate calendars, meetings and other communications with internal and external clients, • Support in managing vendor relationships, • 5-8+ years' experience in event management focused on Sports and Entertainment (specifically professional tennis, golf, baseball, football, etc.), • Bachelor's degree preferred or equivalent practical experience, • Experience in the management of ticketing systems a plus, but not required, • Work experience inside a Sports and Entertainment venue a plus, but not required, • Good working knowledge of MS Office Suite, • Highly organized with excellent time management skills to handle multiple tasks and meet strict deadlines, • Ability to establish relationships and maintain a positive rapport with clients, vendors and suppliers, • Knowledge of Sports and Entertainment Venues preferred, but not required, • Creative problem solver, resourceful, team player, • Calm and flexible approach to handling the pressure and stress of ever-changing demands, • Ambitious and proactive, • Willing to travel when required At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth: • Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure #LI-KM3 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description Building a Brand Starts with a Story FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. Learn more at Location: New York City (in-office requirement - hybrid 3 days a week in office) What You Would Get To Do In this capacity, the ideal candidate would represent the FIRST brand embedded within a Solutions account for a Fintech company. FIRST Solutions is the proprietary strategic meetings management model offered by FIRST, which embeds specialist talent into organizations to provide Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. The Event Technology Manager is responsible for assisting clients in navigating registration websites, supporting the integration of new technology platforms, and managing data, while collaborating closely with the event delivery team. This role involves assisting the events team with implementing and supporting new technology platforms, as well as leveraging advanced Microsoft Excel skills to manage event information and generate detailed reports. Your Contributions • Advises on the user experience of all pre-event and onsite registration for both virtual and in-person events, • Implementation and project management of event registration websites, app builds and all technological aspects of our events, • Troubleshoot technical issues, • Manage client evaluation communications, including save-the-dates, invitations, registrations, confirmations, etc., • Database management to ensure consistency of information, accurate data, inputting new data when required and generating lists upon request, • Effectively communicate with internal and external clients via available communication lines; responding to all client queries within the agreed service level agreements, • Work with the Event delivery team on overall program logistics, production, and implementation, • Coordination of name badges, tent cards, place cards, departure notices, email confirmations, agenda, signage etc. where appropriate, • Registration desk flow design and set up, • Lead contact for attendee management and technology vendors, including pre-event and during execution, • Assist in contacting clients for relevant information pertaining to the event, • Create and distribute post-event client surveys, • Coordinate planning and utilization of mobile apps. May assist with build depending on platform., • List manipulation to provide team members with relevant registration data, year-on-year statistics, and insight into varied elements and event analytics, • Manage relationships with technology suppliers, including the negotiation of contracts, • Review and manage any relevant third-party vendor invoice reconciliation e.g. badging/attendee tracking etc, • Provide the client with cost savings/value adds whenever possible, • Assist with the training of new joiners and mentoring existing team members, • 5-7+ years of experience in Event Technology and Attendee Management, including meeting planning and coordination, • Cvent FLEX Experience Required, • Bachelor's Degree preferred, • Proficient programming skills in HTML and CSS are beneficial, • Strong proficiency with registration website platforms such as Cvent, Bizzabo, Certain, Qualtrics or other registration website platforms, • Experience with virtual meeting and event platforms such as Intrado, GlobalMeet / TalkPoint, Zoom, WebEx, SpotMe, Concise Chime or other virtual meeting and event platforms, • Strong proficiency with Microsoft Office – specifically with Excel (i.e. comfortable with VLOOKUP function) and PowerPoint, • Advanced project management skills with the ability to manage multiple projects simultaneously, • Excellent written and oral communication skills at all levels, • Extensive industry knowledge of new suppliers, services, and best practices, • Strong client management skills with the ability to influence and lead by example, fostering a positive environment, • Strong ability to create best practices and take on new initiatives independently, • Client-centric, approachable, ability to adjust to client needs and style and deepen relationships in support of their business and programs; adapt to ever-changing demands and different client work styles, • Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure #LI-TS3 #LI-Hybrid FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description Building a Brand Starts with a Story FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. Learn more at Location: Candidates must reside within the NY Metropolitan area due to the number of client events in the market. What You Would Get To Do: In this capacity, the ideal candidate would represent the FIRST brand embedded within a Solutions account for a Financial Services company. FIRST Solutions is the proprietary strategic meetings management model offered by FIRST, which embeds specialist talent into organizations to provide Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. The Associate Project Manager will consistently deliver exceptional service to our high-touch clients through excellent project management and creative solutions. This position will support virtual, in-person and hybrid events which include but are not limited to; internal programs, client-facing events including conferences, hospitality, thought leadership, sporting, and cultural programs. Your Contributions • Full life-cycle planning and execution of multiple key events in a digital/virtual capacity, and in-person, • Virtual event planning and project management including confirming appropriate virtual platform, creation of timelines, invitation process, thorough and regular communications to attendees, suppliers and stakeholders, • Financial management, including: budget development and management, expense management and invoice processing, timely post-meeting reconciliation and final financial reporting, • Sourcing, negotiating and managing site selections, contract management for venues and suppliers, • Coordinate registration, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for all programs; strong focus on vendor management, • Work with the team to ensure adherence to the client's standards of operation and policies; ensure compliance and risk guidelines are followed, • Travel (when applicable, approximately 20-40% annually) for site inspections and on-site management of live events to ensure full coordination of logistics and on-site teams for in-person events, • Post event wrap up including final attendees, budget reconciliation, observations, as well as client debriefs for year over year improvements, • Co-plan with colleagues and the client on larger scale programs; strong team player, • Share knowledge of best practices, new suppliers, services and venues, • 2 – 4 years' event management experience, preferably in a corporate or financial environment, • Bachelor's Degree preferred, • Motivated, self-starter, ability to work independently and project plan; ability to think innovatively, • Excellent project management skills with the ability to manage multiple projects simultaneously; proven ability to work well under pressure to meet established deadlines, • Virtual event experience preferred – Webex and Zoom experience a plus, • Leadership/influencing/negotiation and decision-making skills, • Resourceful individual with the ability to take direction and work independently; be proactive with ideas and creative solutions, • Customer focus, approachable; ability to adjust to client needs and style and deepen relationships in support of their programs; adapt to ever changing demands and different client work styles, • Strong client management skills, • Strong oral and written communication skills, • Ambitious, proactive and highly organized, • Willing to travel to various locations for site-visits and on-site management of events, • Experience working with large and complex databases preferred, Cvent experience preferred, • Proficient with Microsoft Office, • Knowledge of venues and suppliers in key US cities At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth: • Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure, • Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations. United States Residents: The base pay for this position ranges from $65,000 to $80,000 in the states of NY, NJ and CT. This role is also eligible for an annual discretionary bonus. #LI-remote #LI-KM3 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description About Tonix* Tonix is a fully integrated biotechnology company, publicly traded on NASDAQ (ticker: TNXP), with marketed products and a pipeline of development candidates The Company is focused on commercializing, developing, discovering, and licensing therapeutics to treat and prevent human disease. In August 2025, Tonix received FDA approval for Tonmya™ (cyclobenzaprine HCl sublingual tablets), a first-in-class, once-daily, non-opioid treatment for fibromyalgia. Tonmya is the first new fibromyalgia therapy approved in over 15 years, following successful Phase 3 trials demonstrating significant symptom improvement. Commercial launch is expected in the fourth quarter of 2025. Tonix also markets Zembrace® SymTouch® (sumatriptan injection) 3 mg and Tosymra® (sumatriptan nasal spray) 10 mg, both indicated for the treatment of acute migraine with or without aura in adults. Tonix’s development portfolio includes product candidates in central nervous system (CNS), immunology, immuno-oncology infectious disease and rare disease. The CNS pipeline features both small molecules and biologics to treat pain, neurologic, psychiatric, and addiction conditions. The immunology portfolio includes biologics to address organ transplant rejection, autoimmunity, and cancer. The infectious disease pipeline includes a vaccine in development to prevent smallpox and monkeypox, which also serves as a live virus vaccine platform for other infectious diseases. Finally, the rare disease portfolio includes a product in development for Prader-Willi syndrome, which has both orphan drug designation and rare pediatric disease designation grants from the FDA. Tonix owns and operates a state-of-the art infectious disease research facility in Frederick, Md. Please visit for specifics on the pipeline. *All of Tonix’s product candidates are investigational new drugs or biologics and have not been approved for any indication. About the Role The Manager, Government Affairs plays a critical role in shaping and advancing the organization's public policy objectives by engaging with government officials, regulatory agencies, and key stakeholders. This position is responsible for monitoring legislative and regulatory developments, analyzing their potential impact, and developing strategic responses to influence policy outcomes favorably. The role requires building and maintaining strong relationships with policymakers and industry groups to advocate effectively on behalf of the organization. The Manager will lead efforts to communicate the organization's positions clearly and persuasively, ensuring alignment with overall business goals. Ultimately, this role drives the organization's ability to navigate complex political environments and secure a competitive advantage through proactive government engagement. Essential Duties • Monitor and analyze federal, state, and local legislative and regulatory activities relevant to the organization's interests., • Develop and implement government affairs strategies that support the organization's business objectives and compliance requirements., • Build and maintain relationships with elected officials, government agencies, industry associations, and other stakeholders., • Prepare briefing materials, position papers, and testimony to effectively communicate the organization's policy positions., • Coordinate with internal teams to align government affairs initiatives with corporate strategy and operational priorities., • Represent the organization at public hearings, industry forums, and coalition meetings to advocate for favorable policy outcomes., • Proficiency with Quality system applications (e.g., eDMS, QMS), • Dedicated team player who is able to withstand the high demands of a fast-paced environment., • Results driven, problem solver, and collaborator Excellent written and verbal communication skills, • Excellent planning and time management skills and the ability to handle several tasks simultaneously., • Comfortable working independently with minimal supervision, • Ability for travel up to 20% of the time, • Must be able to provide clear direction while motivating teams., • At least 5 years of experience in government affairs, public policy, or legislative advocacy., • Master’s degree in Public Administration, Public Policy, Law, or related discipline., • Experience working within or closely with the private sector in a regulated industry., • Familiarity with lobbying compliance and ethics regulations., • Established network of contacts within government agencies and legislative bodies. Tonix does not accept agency resumes unless contacted directly by internal Tonix Talent Acquisition. Please do not forward resumes to Tonix employees or any other company location; Tonix is not responsible for any fees related to unsolicited resumes. Compensation & Benefits Annualized base salary ranges from $100,000 to $150,000 plus target incentive; actual salaries will vary and may be above or below this range commensurate with several factors including experience, education, training, location, and merit. Tonix provides a comprehensive compensation and benefits package which includes: • Medical, Dental & Vision Insurance, Basic and Voluntary Life and AD&D Insurance, Short- and Long-Term Disability Insurance, Flexible Spending Accounts, Health Savings Account, and Employee Assistance Programs, • Pet Insurance, • Retirement Savings 401k with company match and annual discretionary stock options, • Generous Paid Time Off, Sick Time, & Paid Holidays

Job Description About Tonix* Tonix is a fully integrated biotechnology company, publicly traded on NASDAQ (ticker: TNXP), with marketed products and a pipeline of development candidates The Company is focused on commercializing, developing, discovering, and licensing therapeutics to treat and prevent human disease. In August 2025, Tonix received FDA approval for Tonmya™ (cyclobenzaprine HCl sublingual tablets), a first-in-class, once-daily, non-opioid treatment for fibromyalgia. Tonmya is the first new fibromyalgia therapy approved in over 15 years, following successful Phase 3 trials demonstrating significant symptom improvement. Commercial launch is expected in the fourth quarter of 2025. Tonix also markets Zembrace® SymTouch® (sumatriptan injection) 3 mg and Tosymra® (sumatriptan nasal spray) 10 mg, both indicated for the treatment of acute migraine with or without aura in adults. Tonix’s development portfolio includes product candidates in central nervous system (CNS), immunology, immuno-oncology infectious disease and rare disease. The CNS pipeline features both small molecules and biologics to treat pain, neurologic, psychiatric, and addiction conditions. The immunology portfolio includes biologics to address organ transplant rejection, autoimmunity, and cancer. The infectious disease pipeline includes a vaccine in development to prevent smallpox and monkeypox, which also serves as a live virus vaccine platform for other infectious diseases. Finally, the rare disease portfolio includes a product in development for Prader-Willi syndrome, which has both orphan drug designation and rare pediatric disease designation grants from the FDA. Tonix owns and operates a state-of-the art infectious disease research facility in Frederick, Md. Please visit for specifics on the pipeline. *All of Tonix’s product candidates are investigational new drugs or biologics and have not been approved for any indication. Position Overview Tonix is looking for a full-time Senior Director of Program and Portfolio Management (PPM) to effectively shape and implement PPM strategies decision making for a complex portfolio of drug development programs and execution of decisions. The Senior Director of PPM will be a responsible for implementing portfolio management best practices, drafting strategic and operational plans, mentoring project managers (PM) and operational staff, and supporting effective communications across multiple departments at Tonix. The individual in this position will also be responsible for building out the team of PMs which would report into this role. This is a fast-paced, challenging position offering a competitive compensation and benefits package. This position will report directly to the Company’s Chief Operating Officer that will ideally be based at the Tonix Chatham, NJ office. Essential Duties • Lead and manage cross-functional teams interacting with clinical, nonclinical, regulatory, CMC, discovery, and others to set priorities, work toward goals and monitor progress of programs, • Develop portfolio tools and materials to support portfolio decision-making, • Create, implement, and refine PPM practices to support leadership, PPM staff, and delivery of program goals, • Lead regular portfolio operations committee meetings and portfolio strategy sessions, • Coordinate and manage due diligence teams and decision making on in licensing activities for the portfolio, • Help to buildout and lead PMs responsible for developing cross-functional program plans, timelines, and budgets in collaboration with functional area leads, • Facilitate effective, science-based business decisions including development of scenarios and strategic impact of decisions, • Ensure all decisions are assessed as to their risks and impacts as well as accountable for communication to team and stakeholders in a transparent and timely manner, • Function as an integrator within the project team and across the Company to ensure alignment, • Develop and coordinate resource and budget planning activities across functions to ensure adequate resources are applied to the programs and decisions are assessed for portfolio impact, • Provide leadership to teams and functional areas to proactively anticipate and identify project issues which pose a challenge to achieving strategic goals; propose and implement plans to resolve such issues, and execute corrective actions, • Effectively execute change management to implement strategies for effecting, controlling, and helping teams adapt to change, • Provide updated project information for the Board as well as for regular budget and portfolio reviews, • Enable high-performing teams by ensuring good team dynamics within the project team, • Follow all established occupational health and safety procedures, good manufacturing practices (GMP’s) and standard operating procedures (SOP’s), • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork, • Recruits, interviews, hires, and trains new team members, • Oversees the daily workflow of the department, • Provides constructive and timely performance evaluations, • If necessary, handles discipline and termination of employees in accordance with company policy, • Bachelor’s degree and fifteen (15) years of relevant project / program / portfolio management experience within the pharmaceutical / biotechnology industry; or a PhD in a scientific field or a PharmD, DVM or MD degree with ten (10) years of relevant experience preferred, • Scientific background and/or MBA preferred, • Ten (10) years of leading cross-functional program or portfolio management activities within the pharmaceutical industry with a deep understanding of practices and standards of pharmaceutical program and portfolio management preferred, • Experience managing PM professionals in the drug development industry, • Strong leadership presence with the ability to translate strategy into action, • Excellent analytical skills with an ability to summarize and present complex information in a clear and concise manner to support decision-making, • Ability to create an inclusive environment and lead empowered teams who operate with high standards of alignment, trust, accountability, expertise, transparency, and collaboration, • Outstanding verbal and written communications skills with the ability to effectively interact with and influence all levels within the company, • Ability for minimal travel, • Dedicated team player who is able to withstand the high demands of a fast-paced environment Tonix does not accept agency resumes unless contacted directly by internal Tonix Talent Acquisition. Please do not forward resumes to Tonix employees or any other company location; Tonix is not responsible for any fees related to unsolicited resumes. Compensation & Benefits Annualized base salary ranges from $200,000 to $300,000 plus target incentive; actual salaries will vary and may be above or below this range commensurate with several factors including experience, education, training, location, and merit. Tonix provides a comprehensive compensation and benefits package which includes: • Medical, Dental & Vision Insurance, Basic and Voluntary Life and AD&D Insurance, Short- and Long-Term Disability Insurance, Flexible Spending Accounts, Health Savings Account, and Employee Assistance Programs, • Pet Insurance, • Retirement Savings 401k with company match and annual discretionary stock options, • Generous Paid Time Off, Sick Time, & Paid Holidays

Job Description Building a Brand Starts with a Story FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. Learn more at What You Would Get To Do: The Senior Account Director supports FIRST's vision to be one of the world's most respected global brand experience agencies. This leadership role drives strategic growth, service excellence, and long-term partnership success across enterprise-level clients. Acting as a senior advisor and trusted partner, the Senior Account Director collaborates with senior stakeholders to understand evolving business goals and translate them into impactful, insight-driven strategies that enhance brand engagement and deliver measurable results. With strong commercial acumen, this individual is accountable for the financial health and sustainable growth of their portfolio, ensuring profitability through strategic foresight, value creation, and a deep understanding of client business dynamics. The ideal candidate is a client-focused, strategic leader who inspires confidence, fosters collaboration, and embodies the FIRST commitment to service excellence, partnership integrity, and forward-thinking brand experiences. Your Contributions • Lead the strategic direction, development, and overall success of account(s), working across global teams to drive results and innovative ideas, • Act as the primary point of contact for client stakeholders, fostering trust and ensuring alignment across programs and priorities, • Responsible for developing and executing annual account plans, growth strategies, and client engagement initiatives, • Lead quarterly business reviews and strategic touchpoints to reinforce value and strengthen the client relationship. Develop and support executive-level reporting, data insights, and strategic planning, contributing to business reviews and leadership decision-making, • Monitor client satisfaction trends and proactively address issues, risks, and opportunities for improvement and growth, • Oversee contract lifecycle management, including scope changes, contract renewals, SOWs, Work Orders, addendums, and procurement interactions, • Responsible for oversight of the scope of work and for the account achieving contract compliance and performance requirements (KPIs, SLAs, reports required); ensuring the account delivers on expectations and remains within the bounds of the contract, • Support invoicing workflows, annual budgeting, and monthly reconciliation processes, including scalable services and travel and expenses, in collaboration with Account Operations, • In collaboration with Business Analytics / Commercials, responsible for accurate and timely forecasting of contracted pipeline activity, • Develop a thorough understanding of the client's business, industry and keep abreast of external issues and events that could impact client objectives, • Lead all new business opportunities within the account(s), from initial discovery through to proposal submission and contracting, • Build and manage a pipeline of organic growth opportunities, identifying areas where FIRST can expand services and add strategic value, • This role is best suited to a candidate with 10+ years of experience in client services, account management, or program leadership within a global agency, brand experience, or events environment, • Proven experience managing large-scale, global accounts with complex programs and multiple stakeholders, • Strong commercial acumen with a track record of managing budgets, financial reporting, and contract negotiations, • Strategic thinker with the ability to balance long-term vision and immediate priorities, • Able to operate both at a high-level and within the details of operations, financials, and reporting, • Proficiency with CRM and financial tools such as Salesforce and budget trackers, • Strong ability to interpret data and reporting, synthesize insights, and craft a compelling narrative in collaboration with internal teams., • Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure #LI-HYBRID #LI-JB1 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description Building a Brand Starts with a Story FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. Learn more at Location: 3 days required in the office (NYC). Subject to change to any time. What You Would Get To Do: In this capacity, the ideal candidate would represent the FIRST brand embedded within a Solutions account for a Financial Services company. FIRST Solutions is the proprietary strategic meetings management model offered by FIRST, which embeds specialist talent into organizations to provide Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. The Project Manager will consistently deliver exceptional service to our high-touch clients in the Financial Industry through excellent project management and creative solutions. This position will support virtual, in-person and hybrid events which include but are not limited to; internal programs, client-facing events including conferences, hospitality, thought leadership, sporting, and cultural programs. Your Contributions • Full life-cycle planning and execution of multiple key events in a virtual, in-person and hybrid capacity, • Financial management, including: budget development and management, expense management and invoice processing, timely post-meeting reconciliation and final financial reporting, • Sourcing, negotiating, and managing site selections, contract management for venues and suppliers, • Coordinate registration, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for all programs; strong focus on vendor management, • Work with the team to ensure adherence to the client's standards of operation and policies; ensure compliance and risk guidelines are followed, • Travel (when applicable, approximately 20-40% annually) for site inspections and on-site management of live events to ensure full coordination of logistics and on-site teams for in-person events, • Post event wrap up including final attendees, budget reconciliation, observations, suggestions for following year, as well as client debriefs for year over year improvements, • Co-plan with colleagues and the client on larger scale programs; strong team player, • Create and closely monitor value adds at every opportunity and demonstrate commercial awareness, • Share knowledge of best practices, new suppliers, services and venues, • 5 – 7 years' event coordination experience, preferably in a corporate or financial services environment, • Experience in events, conferences, meeting and production management, including but not limited to C-level executive events, cocktail receptions and dinners, meetings and multi-day events, • Experience in working with and managing senior clients, • Bachelor's Degree preferred, • Motivated, self-starter, ability to work independently and project plan; ability to think innovatively, • Excellent project management skills with the ability to manage multiple projects simultaneously; proven ability to work well under pressure to meet established deadlines, • Virtual event experience required – Webex and Zoom experience a plus, • Willingness to help mentor junior team members or train new joiners, • Leadership/influencing/negotiation and decision-making skills, • Resourceful individual with the ability to take direction and work independently; be proactive with ideas and creative solutions, • Customer focus, approachable; ability to adjust to client needs and style and deepen relationships in support of their programs; adapt to ever changing demands and different client work styles, • Strong client management skills, • Strong oral and written communication skills, • Ambitious, proactive and highly organized, • Willing to travel to various locations for site-visits and on-site management of events, • Experience working with large and complex databases preferred, Cvent experience preferred, • Proficient with Microsoft Office, • Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure Please note the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-KM3 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description Building a Brand Starts with a Story FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. Learn more at Location: New York City (in office requirement - hybrid 2 days a week in FIRST NY office) What You Would Get To Do: We're seeking a detail-oriented and commercially minded Commercial Operations Manager to help drive the financial and operational success to assigned accounts or teams. In this role, you'll turn commercial strategy into clear processes and insights, equipping delivery teams with accurate reporting, guidance, and operational frameworks that support profitability and scope alignment. This role will collaborate closely with Finance, Data & Analytics, and Account Directors to ensure compliance, maintain service-based pricing structures, and identify risks or opportunities. This is an ideal role for someone with strong financial acumen, a data-driven mindset, and the ability to connect day-to-day delivery with big-picture business goals. Your Contributions Commercial Advisory • Maintain accurate reporting for the dedicated account(s), including utilization, margin analysis, hours charged vs forecast, and resource allocations., • Conduct variance analysis, monitor utilization trends, and provide actionable recommendations., • Advise on resourcing, scope design, and pricing strategies to meet margin, utilization, and forecast targets; interpret operational data to flag risks such as scope creep, overutilization, and under-billing; and recommend guardrails to mitigate co-employment and other operational risks., • Identify potential risks to commercial performance and recommend mitigation strategies., • Assist in tracking commercial KPIs such as forecast vs. actual hours, delivery profitability, and adherence to rate cards providing analysis and recommendations., • Participate in staffing and resource planning discussions, ensuring alignment with commercial objectives and capacity models., • Support delivery teams in applying rate cards, time tracking standards, and project classification guidelines., • Partner with Client Finance to align billing and revenue processes with account requirements., • Partner with account and FIRST Leadership and Client Services, ensuring real-time visibility into capacity, scope changes, and potential commercial impact., • Coach delivery managers on commercial best practices, time tracking discipline, and scope management., • Facilitate delivery team training workshops ensuring clarity on time tracking procedures and standards., • Communicate guidelines, deadlines, and expectations clearly, effectively, and consistently to ensure team alignment and accountability for service based pricing., • Ensure the team is operating according to established rules, standard operating procedures (SOPs), and rules of engagement to maximize revenue and project success., • Assist with tracking and reporting year-over-year (YOY) comparisons for utilization increase, hours charged, and profitability metrics to measure progress., • Minimum of 10+ years of experience in commercial operations, finance, or business operations (agency, consulting, or professional services preferred), • Bachelor's Degree preferred, • Strong financial acumen including forecasting, variance analysis, and pricing strategy, • Understanding of event planning and operational workflows is highly desirable, • Proficient in Microsoft Office and capable of quickly adapting to new systems and tools., • Advanced Excel skills (pivot tables, VLOOKUP, financial modeling); BI tools experience preferred, • Excellent written and verbal communication skills, with ability to engage senior stakeholders, • Highly collaborative, adaptable, and able to navigate a matrixed environment, • Strong analytical and problem-solving skills, translating complex data into actionable insights, • High degree of organization, prioritization, and time management skills, • Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure #LI-hybrid #LI-KM3 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job DescriptionBuilding a Brand Starts with a Story FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. Learn more at Location: New York City (in office requirement - hybrid 2 days a week in FIRST NY office) What You Would Get To Do: We're seeking a detail-oriented and commercially minded Commercial Operations Manager to help drive the financial and operational success to assigned accounts or teams. In this role, you'll turn commercial strategy into clear processes and insights, equipping delivery teams with accurate reporting, guidance, and operational frameworks that support profitability and scope alignment. This role will collaborate closely with Finance, Data & Analytics, and Account Directors to ensure compliance, maintain service-based pricing structures, and identify risks or opportunities. This is an ideal role for someone with strong financial acumen, a data-driven mindset, and the ability to connect day-to-day delivery with big-picture business goals. Your Contributions Commercial Advisory • Maintain accurate reporting for the dedicated account(s), including utilization, margin analysis, hours charged vs forecast, and resource allocations., • Conduct variance analysis, monitor utilization trends, and provide actionable recommendations., • Advise on resourcing, scope design, and pricing strategies to meet margin, utilization, and forecast targets; interpret operational data to flag risks such as scope creep, overutilization, and under-billing; and recommend guardrails to mitigate co-employment and other operational risks., • Identify potential risks to commercial performance and recommend mitigation strategies., • Assist in tracking commercial KPIs such as forecast vs. actual hours, delivery profitability, and adherence to rate cards providing analysis and recommendations., • Participate in staffing and resource planning discussions, ensuring alignment with commercial objectives and capacity models., • Support delivery teams in applying rate cards, time tracking standards, and project classification guidelines., • Partner with Client Finance to align billing and revenue processes with account requirements., • Partner with account and FIRST Leadership and Client Services, ensuring real-time visibility into capacity, scope changes, and potential commercial impact., • Coach delivery managers on commercial best practices, time tracking discipline, and scope management., • Facilitate delivery team training workshops ensuring clarity on time tracking procedures and standards., • Communicate guidelines, deadlines, and expectations clearly, effectively, and consistently to ensure team alignment and accountability for service based pricing., • Ensure the team is operating according to established rules, standard operating procedures (SOPs), and rules of engagement to maximize revenue and project success., • Assist with tracking and reporting year-over-year (YOY) comparisons for utilization increase, hours charged, and profitability metrics to measure progress., • Minimum of 10+ years of experience in commercial operations, finance, or business operations (agency, consulting, or professional services preferred), • Bachelor's Degree preferred, • Strong financial acumen including forecasting, variance analysis, and pricing strategy, • Understanding of event planning and operational workflows is highly desirable, • Proficient in Microsoft Office and capable of quickly adapting to new systems and tools., • Advanced Excel skills (pivot tables, VLOOKUP, financial modeling); BI tools experience preferred, • Excellent written and verbal communication skills, with ability to engage senior stakeholders, • Highly collaborative, adaptable, and able to navigate a matrixed environment, • Strong analytical and problem-solving skills, translating complex data into actionable insights, • High degree of organization, prioritization, and time management skills, • Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure #LI-hybrid #LI-KM3 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description Building a Brand Starts with a Story FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. Learn more at Location: New York City (hybrid - 2x a week in NY office) or remote but must reside in EST time zone. What You Would Get To Do: In this capacity, the ideal candidate would represent the FIRST brand embedded within a Solutions account for a Financial Services company. FIRST Solutions is the proprietary strategic meetings management model offered by FIRST, which embeds specialist talent into organizations to provide Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. The Associate Event Technology Manager is responsible for assisting clients in navigating registration websites, supporting the integration of new technology platforms, and managing data, while collaborating closely with the event delivery team. This role involves assisting the events team with the implementation and ongoing support of new technology platforms, as well as leveraging advanced Microsoft Excel skills to manage event information and generate detailed reports. Your Contributions • Advises on user experience of all pre-event and onsite registration for both virtual and in-person events, • Implementation and project management of event registration websites, app builds and all technological aspects of our events, • Troubleshoot technical issues, • Manage client evaluation communications such as save-the-dates, invitations, registration, confirmations, etc., • Database management to ensure consistency of information, accurate data, inputting new data when required and generating lists upon request, • Effectively communicate with internal and external clients via available communication lines; responding to all client queries within the agreed service level agreements, • Work with Event delivery team on overall program logistics, production, and implementation, • Coordination of name badges, tent cards, place cards, departure notices, email confirmations, agenda, signage etc. where appropriate, • Registration desk flow design and set up, • Assist in contacting clients for relevant information pertaining to the event, • Create and distribute post event client surveys, • Coordinate planning and utilization of mobile apps. May assist with build depending on platform., • List manipulation to provide team members with relevant registration data, year on year statistics, and insight into varied elements and event analytics, • Provide the client with cost savings / value adds whenever possible Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST. Please contact if you need an accommodation at any stage of the recruitment process. • 2-4+ years of experience in Event Technology and Attendee Management including entry level meeting planning and coordination, • Strong working knowledge of Cvent FLEX required, • Bachelor's Degree preferred, • General knowledge of HTML and CSS is a plus, but not required, • Experience with registration website platforms such as Cvent, Bizzabo, Certain, Qualtrics or other registration website platforms required, • Experience with virtual meeting and event platforms such as Intrado, GlobalMeet / TalkPoint, Zoom, WebEx, SpotMe, Concise Chime or other virtual meeting and event platforms preferred, • Proficiency with Microsoft Office – specifically with Excel (i.e. comfortable with VLOOKUP function) and PowerPoint, • Proven ability to manage multiple projects simultaneously, • Very good written and oral communication skills at all levels, • Client centric, approachable, able to adjust to client needs and style; adapt to ever changing demands and different client work styles, • Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure #LI-onsite #LI-hybrid #LI-KM3 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

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Job Description Front Desk Coordinator Schedule: Monday-Thursday, 9:00 AM - 4:00 PM ABOUT OUR PRACTICE Our practice is dedicated to providing exceptional care for patients. We foster a supportive, respectful environment where both patients and staff flourish. Our team values compassion, attention to detail, and a patient-first mindset in everything we do. POSITION OVERVIEW We're seeking an experienced Front Desk Coordinator to serve as the first point of contact for our practice. This role would combine exceptional communication with efficient administrative management to ensure smooth daily operations and positive patient experiences. The position reports directly to the office manager. RESPONSIBILITIES * Daily Operations * Arrive by 9:00 AM when the phone lines open and relieve the early morning staff that opens the practice * Check patients in by reviewing demographic information and ensuring all necessary fields are completed * Accurately process payments and provide receipts as needed * Check patients out by reviewing the lab work ordered by the physician and reviewing the follow up appointment scheduling process * Patient Communication * Answer phone calls in a courteous and timely manner * Make appointments for patients that have completed testing ordered by the doctor * Relay messages in a timely fashion to the appropriate staff members * Explain office procedures to patients in a clear and concise manner * Administrative Support * Scan documents into patient charts * Respond promptly to daily task messages from the doctor and office manager * Perform additional front desk duties as assigned REQUIREMENTS * Minimum 3 years of front desk experience, preferably in a medical office setting * EMR experience required (Elation Health experience strongly preferred) * Dependable and punctual with reliable transportation * Microsoft Word experience * Strong verbal and written communication skills * Professional demeanor and customer service orientation * Ability to multi-task in a fast-paced medical environment BENEFITS * Competitive salary based on experience and qualifications * Collaborative and supportive work environment APPLICATION PROCESS Qualified candidates should submit a resume highlighting relevant experience, particularly noting any experience with EMR systems and medical front desk management. We are an Equal Opportunity Employer