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We are seeking a motivated and responsible Assistant Manager / Service Writer to join our busy auto repair shop. This role is essential to both customer service and shop operations. You’ll be the main point of contact for customers, work closely with mechanics, and play a key part in generating sales by presenting and explaining recommended services and repairs. Responsibilities: Greet and assist customers in person and over the phone with professionalism and courtesy. Write service tickets, accurately documenting customer concerns and vehicle needs. Clearly explain repair recommendations to customers and sell services/repairs to meet their vehicle needs. Communicate repair needs between customers and mechanics to ensure accuracy and transparency. Direct mechanics on their next tasks to maintain smooth workflow and productivity. Manage daily office operations, including scheduling, filing, and phone calls. Assist in maintaining excellent customer service and a professional shop environment. Qualifications: Strong communication and sales skills, with the ability to explain repair work confidently. Solid organizational skills and attention to detail. Ability to multitask and remain calm in a fast-paced environment. Prior experience in auto repair, sales, or office management is preferred, but we are willing to train the right candidate who is responsible and eager to learn. Basic computer and phone skills required. Schedule: Monday–Friday: 7:30 a.m. – 5:00 p.m. Saturday: 7:30 a.m. – 12:00 p.m. (noon) Summer Schedule: Every other Saturday off Compensation: Based on experience and qualifications.
Location: Jamaica, NY (near JFK Airport) Company: Alliance Cargo Express, Inc. About Us Alliance Cargo Express, Inc. is a U.S.-based international air freight forwarder with strong partnerships across leading global airlines. We specialize in providing tailored logistics solutions for high-value cargo, automotive, perishables, and critical shipments. With our innovative online quotation system and a reputation for reliability, we continue to grow as a trusted logistics partner worldwide. Position Overview We are seeking an experienced and motivated Air Freight Forwarding Sales Executive to join our team. The ideal candidate will have a strong background in international air freight sales, established customer relationships, and the ability to generate new business opportunities. You will play a key role in expanding our client base, increasing revenue, and building long-term partnerships. Key Responsibilities • Develop and execute sales strategies to achieve revenue targets in air freight forwarding., • Identify, pursue, and secure new clients while maintaining strong relationships with existing accounts., • Promote the company’s services, including export/import solutions, AOG, perishables, oversized cargo, and specialized shipments., • Collaborate with operations teams to ensure smooth handling of customer requirements., • Provide accurate quotations and negotiate rates/contracts with customers., • Maintain a strong understanding of airline partnerships, market trends, and competitor activities., • Prepare regular sales reports and forecasts for management. Qualifications • Minimum 3 years of sales experience in air freight forwarding/logistics., • Strong customer base or network within the freight forwarding and logistics industry., • Proven track record of achieving and exceeding sales targets., • Excellent negotiation, communication, and presentation skills., • Self-motivated, results-oriented, and able to work independently., • Familiarity with JFK and the U.S. air freight market is a strong plus. What We Offer • Competitive base salary + commission structure., • Opportunity to work with top-tier airlines and global logistics partners., • Career growth in a dynamic and expanding company., • Supportive team environment with access to our advanced online quotation platform., • Convenient location near JFK Airport.
We are seeking a motivated and dynamic Car Sales Executive to join our team. In this role, you will be responsible for engaging with customers to understand their needs, presenting vehicle options, and guiding them through the purchasing process. Your goal will be to build lasting relationships with clients while achieving sales targets and contributing to the overall success of our dealership. Duties Engage with customers in a friendly and professional manner to assess their vehicle needs. Present and demonstrate vehicles, highlighting features and benefits effectively. Utilize upselling techniques to enhance customer experience and increase sales volume. Maintain an organized sales pipeline by tracking leads, follow-ups, and customer interactions using dealership software. Conduct outbound sales calls to potential customers to generate interest in available vehicles. Provide exceptional sales support throughout the purchasing process, ensuring customer satisfaction at every step. Collaborate with team members to achieve collective sales goals and share best practices. Stay informed about market trends, competitor offerings, and new vehicle features to effectively communicate with customers. Requirements Proven experience in a sales role, preferably in the automotive industry or retail environment. Strong organizational skills with the ability to manage multiple tasks efficiently. Excellent phone etiquette for effective communication during cold calling efforts. Familiarity with retail math concepts to assist customers in understanding financing options. Proficient in using software tools for managing sales processes and customer information. Ability to work independently as well as part of a team-oriented environment. A passion for automobiles and a commitment to providing outstanding customer service. Join us as a Car Sales Executive where your skills will contribute significantly to our success while helping customers find their perfect vehicle! Job Type: Full-time Pay: $85,000.00 - $115,000.00 per year Benefits: 401(k) Dental insurance Employee discount Health insurance Life insurance Opportunities for advancement Paid time off Vision insurance Schedule: 10 hour shift 12 hour shift 8 hour shift Monday to Friday Weekends as needed Supplemental Pay: Bonus opportunities Commission pay Daily bonus Monthly bonus Ability to Commute: Bronx, NY 10466 (Required) Ability to Relocate: Bronx, NY 10466 : Relocate before starting work (Preferred) Work Location: In person
We are looking for an Automotive Technician and as a second position someone who is just starting out on their journey in the Automotive industry, to join our successful Service center. We have been servicing Staten Island for 38 years. As an Automotive Technician, you will be responsible for diagnosing and repairing vehicles. You must be comfortable using Diagnostic computer software and have extensive knowledge of vehicle systems. We are also looking for someone who is just starting out on their career as a Auto Mechanic / Technician. We will help train you, because there is nothing better than on the job training. If you have a “never give up” attitude and are willing to problem-solve until you find the best solution for the customer, we want to hear from you. You are responsible to have your own hand tools, as most experienced do. Responsibilities Use your expertise and diagnostic tools to evaluate vehicle malfunction codes Assist with establishing service center procedures for tracking repair status, maintaining technical documentation, and other necessary protocols Carry out routine vehicle maintenance tasks such as tire rotations, oil changes, and brake pad replacements Conduct in-depth vehicle inspections of all systems, including engine, suspension and brakes Ensure a high level of customer satisfaction and repeat business Convey necessary vehicle repair information to office manager in a clear and concise manner Qualifications High school diploma or GED are preferred. An associate degree or completion of an automotive service technician training program is preferred Automotive Service Excellence/ASE certification or Society of Automotive Engineers/SAE certification is preferred Strong service and communications skills are required
As a BDC Representative, you will be instrumental in driving sales and enhancing customer relationships within our dealership. Reporting to the Sales Manager, your role focuses on outbound sales, customer service, and collaboration with the sales team to meet targets. Core skills such as effective communication and phone etiquette will be essential as you engage with customers. Your premium skills in negotiation and CRM software will enable you to manage sales pipelines effectively. With relevant experience in inventory management and marketing, you will contribute significantly to our dealership's success in a competitive market. Qualifications Dealership experience and automotive sales knowledge Strong customer service and communication skills Proficiency in outbound sales and phone etiquette Experience in retail sales and collaboration with sales teams Familiarity with CRM software and sales support functions Ability to negotiate and manage sales pipelines Organizational skills and experience in inventory management Key Responsibilities: Handle inbound and outbound calls, emails, and messages to generate appointments for sales and service. Respond promptly to internet leads, social media inquiries, and other online customer interactions. Maintain accurate customer records in the dealership’s CRM system. Follow up with potential and existing customers to increase engagement and conversion rates. Work closely with the sales and service departments to ensure smooth customer experiences. Provide detailed and accurate information about vehicle inventory, promotions, and dealership offerings. Meet daily, weekly, and monthly performance goals related to calls, appointments, and conversions. Handle customer objections professionally and work to overcome them. Ensure excellent customer service by addressing concerns, answering questions, and maintaining a positive attitude. Job Type: Full-time Pay: $55,000.00 - $98,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Paid training Vision insurance Work Location: In person
We are seeking a knowledgeable and experienced Certified Automotive Technician to join our professional service team. The ideal candidate holds current certifications (ASE and/or manufacturer-specific) and has a strong background in vehicle diagnostics, repair, and preventative maintenance. This role ensures high-quality service, customer satisfaction, and adherence to manufacturer standards. Key Responsibilities: Diagnose mechanical and electronic vehicle issues using advanced diagnostic tools Perform repairs and maintenance in line with manufacturer specifications and dealership standards Handle complex repairs involving engine, transmission, suspension, electrical, HVAC, and hybrid systems Document repair findings, labor time, and parts used in service management software Test repaired vehicles to ensure proper performance and compliance with safety standards Stay current on technical service bulletins (TSBs), recalls, and manufacturer training Maintain clean, safe, and organized work environment Assist and mentor junior technicians as needed Communicate effectively with service advisors regarding customer concerns and recommended services