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Job Description PEP BOYS - General Service Technicians ($800 New Hire Bonus) Competitive Weekly Pay + Weekly Incentive Compensation | Full-Time | Paid Training | Career Growth Opportunities Pep Boys is now part of the Mavis Tire family -- and we're growing our team! We're looking for full-time General Service Technicians to join Team Mavis at our automotive service, repair, and tire sales centers in the Rochester, NY area. Whether you already have automotive experience or are looking to build your skills, this is an opportunity to grow your career with the nation's largest automotive service organization. With more than 4,000 locations, Mavis offers paid training, excellent benefits, and opportunities to advance within the company. About the General Service Technician Position As a General Service Technician, you'll perform essential maintenance and tire services that help keep our customers safely on the road. You'll work alongside experienced automotive professionals while developing valuable hands-on skills. Responsibilities include: • Dismounting, mounting, rotating, and balancing tires, • Performing flat tire repairs, • Completing oil and filter changes, • Checking and topping off vehicle fluids, • Performing basic vehicle maintenance and inspections, • Identifying visible tire and maintenance concerns, • Maintaining a clean, safe, and organized work area, • Following established safety and service procedures, • Helping ensure quality service and timely completion of customer vehicles Why Join Team Mavis? At Mavis, we invest in our team members and provide opportunities to turn a job into a long-term automotive career. We offer: • Competitive weekly pay, • Weekly incentive compensation, • Paid on-the-job training, • Medical, dental, and vision insurance, • 401(k) retirement savings plan with employer match, • Paid vacation, PTO, and holidays, • Life insurance, • A stable, team-oriented work environment, • Opportunities for career growth and advancement Build your skills and take advantage of opportunities to advance into positions such as Alignment Technician, Automotive Mechanic, Service Manager, and other leadership roles. Qualifications To be eligible for the General Service Technician position, you must: • Be at least 18 years of age, • Be legally authorized to work in the United States, • Be reliable, punctual, and willing to learn, • Be comfortable working in a fast-paced, hands-on automotive environment, • Have a strong commitment to safety, teamwork, and quality service Previous automotive experience is a plus, but not required. Paid training is provided. Physical Requirements General Service Technicians must be able to stand, walk, bend, kneel, stoop, crouch, pull, reach, and perform repetitive movements associated with automotive and tire service. Technicians must also be able to regularly lift and/or move items weighing more than 50 pounds. Ready to Start or Grow Your Automotive Career? APPLY NOW! Apply online at mavis.com/careers. OPEN INTERVIEWS ARE AVAILABLE 7 DAYS A WEEK! Simply walk in during store hours for an immediate interview. Questions? Call our Recruitment Department toll-free at 844-375-3995. Join Pep Boys and Team Mavis-and build your automotive career with us! Mavis is an Equal Opportunity Employer. Job Posted by ApplicantPro \nCompany Description Mavis is a national leader in tire and automotive services, boasting a family of brands which include Mavis Discount Tire, Mavis Tires & Brakes, Midas, Express Oil Change & Tire Engineers, Brakes Plus, Tire Kingdom, NTB (National Tire & Battery), Town Fair Tire, and Tuffy. From tires, oil changes, brakes, alignments, and batteries, to suspensions, exhaust work, and state inspections, we deliver it all with the same honest, community-first service that we’ve been known for since 1949. With more than 3,500 owned and franchised retail locations across the U.S. and Canada, Mavis serves millions of drivers each year, with a commitment to dependability, safety, convenience, and value. We're always looking for Team Members to share our commitment to being the most dependable partner for all car owners. Come join us today! Mavis is a national leader in tire and automotive services, boasting a family of brands which include Mavis Discount Tire, Mavis Tires & Brakes, Midas, Express Oil Change & Tire Engineers, Brakes Plus, Tire Kingdom, NTB (National Tire & Battery), Town Fair Tire, and Tuffy. From tires, oil changes, brakes, alignments, and batteries, to suspensions, exhaust work, and state inspections, we deliver it all with the same honest, community-first service that we’ve been known for since 1949. With more than 3,500 owned and franchised retail locations across the U.S. and Canada, Mavis serves millions of drivers each year, with a commitment to dependability, safety, convenience, and value.\r\n\r\nWe're always looking for Team Members to share our commitment to being the most dependable partner for all car owners. Come join us today!

Job Description Automotive Finance and Insurance Manager / F&I Manager *Prior automotive finance experience preferred but not required.* Annual Salary Estimate: $140,000+ We are currently seeking a qualified Finance & Insurance Manager (F&I) to be a part of our amazing team. This is an incredible opportunity for an experienced professional who is excited by automotive F&I, with a strong focus on compliance requirements and product knowledge. We need a leader who can train bright new talent and who is passionate about delivering the best customer service. Job Responsibilities • Contract new business, sell F&I products and close deals, • Generate finance income on all sold customers, • Check/verify paperwork involved with cash, finance or loan transactions, • Contract or collect all money at closing, • Seek bank approval on financed and leased deals, • Maintain a working knowledge of leases, • Assist in acquiring approval from lenders, • Understand all programs and rate options offered by our lenders, • Solicit extended warranty sales, • Handle all cancellations for extended service contracts, GAP policies, etc. Requirements • A minimum of 1-year F&I experience is required Benefits • We offer a competitive compensation and benefits package., • Compensation is based on performance and is competitive with the retail automotive market. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

Job Description Mavis Tires & Brakes at Discount Prices - Automotive Assistant & Service Managers Put your career into high gear with Mavis Tires & Brakes at Discount Prices! We're looking for full-time Automotive Assistant and Service Managers to join Team Mavis at one or our state-of-the-art automotive service and retail tire sales centers in the East Rochester, NY area. With over 4,000 retail locations, Mavis is one of the largest tire sales and automotive repair chains in the United States. About the Position of Assistant Manager As a future leader of Mavis, the Assistant Manager supports the Store Manager to ensure each Mavis retail location operates efficiently, safely and effectively. Using fundamental leadership skills, Assistant Managers are responsible for enforcing established policies, procedures and standards, scheduling mechanics/technicians' work, managing outside orders, ensuring the quality and timely completion of jobs, meeting customer expectations, and the safety of team members About the Position of Service Manager The Service Manager is responsible for assisting customers with tire selections and recommending necessary under-car repair services. In addition, to ensure complete customer satisfaction by delivering timely completion of high-quality vehicle repair and maintenance, Service Managers must direct the workflow of Mechanics, Alignment Technicians and Tire Technicians and stage vehicle repair/maintenance work. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations. NYS Licensed Inspector Bonus Already have your New York State Inspector License? Put your credentials to work with Mavis! Newly hired Automotive Assistant Managers and Service Managers who hold a valid New York State Inspector License may be eligible for a one-time $250 Licensed Inspector Bonus. Don't have your NYS Inspector License yet? Mavis also supports eligible Assistant Manager and Service Managers in obtaining their license by covering the cost of required training, testing and licensing fees, subject to Company policy. Employee Benefits At Mavis, we understand that our people drive our success. We provide our team members with competitive weekly pay, including weekly incentive compensation, a good working environment and an excellent combination of additional benefits like health, dental and vision insurance, a 401(k) retirement savings plan with employer match, paid vacations, paid time off, paid holidays, life insurance, on-the-job training, and opportunities for career growth and advancement. Qualifications We recruit team members who share our commitment to providing complete customer satisfaction and delivering the highest quality service. To be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position. What are you waiting for? APPLY NOW! Candidates can apply online at www.mavis.com/careers. OPEN INTERVIEWS ARE AVAILABLE 7 DAYS A WEEK! Simply walk in during store hours for an immediate interview. If you have any additional questions, you may call the Recruitment department toll-free # at 844-375-3995. For more information about Mavis, please visit www.mavis.com. Mavis is an Equal Opportunity Employer Job Posted by ApplicantPro

Automotive Finance and Insurance Manager / F&I Manager *Prior automotive finance experience preferred but not required.* Annual Salary Estimate: $140,000+ We are currently seeking a qualified Finance & Insurance Manager (F&I) to be a part of our amazing team. This is an incredible opportunity for an experienced professional who is excited by automotive F&I, with a strong focus on compliance requirements and product knowledge. We need a leader who can train bright new talent and who is passionate about delivering the best customer service. Job Responsibilities • Contract new business, sell F&I products and close deals, • Generate finance income on all sold customers, • Check/verify paperwork involved with cash, finance or loan transactions, • Contract or collect all money at closing, • Seek bank approval on financed and leased deals, • Maintain a working knowledge of leases, • Assist in acquiring approval from lenders, • Understand all programs and rate options offered by our lenders, • Solicit extended warranty sales, • Handle all cancellations for extended service contracts, GAP policies, etc. Requirements • A minimum of 1-year F&I experience is required Benefits We offer a competitive compensation and benefits package. Compensation is based on performance and is competitive with the retail automotive market. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

Job Description The Lot Attendant/Test Driver is an important member of the Service team, ensuring that both the lot and Service Bays are clean and vehicles are moved or located to appropriate designated areas on Company property. He/She will maintain a high quality, clean and efficient work environment, and will provide back-up support to other areas/departments as directed. He/She must have the ability to work respectfully with other departments, vendors, customers and co-workers. Benefits: • $20- $24/Hr, • Health – Dental – Vision, • 401K with employer match, • Aflac Benefits, • Personal/ Sick time/ Vacation Time, • NYS Disability and Workers Compensation Primary Accountabilities: • Maintain order in the lot by ensuring vehicles are parked in designated areas (based on a pre-determined layout), ensuring that technicians, salespeople, and customers are able to find vehicles when needed, • Keep service bay area’s clean and free of debris to maintain a safe and efficient work environment, • Keep lot, sidewalks and staff/customer parking areas free of debris and snow, • Provide back-up support to other areas/departments as directed by the Service Manager or other Senior Leadership, • Complete all required training within specified time limits, • Test driving customers vehicles before and after repairs, • Assist if needed in delivering or picking up vehicles from other venues Qualifications that a candidate MUST possess to gain consideration for this position: • Minimum of 1 year of work experience preferably in the automotive or trucking industry, • Valid CDL New York State Driver License with no restrictions, • Ability to drive both automatic and standard transmission vehicles, • Must be willing to learn and be certified in operating motorized warehouse equipment, • Must have the ability to frequently lift a minimum of 50 pounds without assistance, • Must be a team player with a strong sense of commitment to the customer, • Must have good judgment, ability to prioritize tasks, attention to detail, problem solving skills, and adapt to change readily Training/Educational Requirements: High School Diploma or equivalent

Job Description PEP BOYS - Automotive Assistant & Service Managers Competitive Weekly Pay + Weekly Incentive Compensation | Full-Time | Career Growth Opportunities Pep Boys is now part of the Mavis Tire family -- and we're growing our team! We're looking for experienced, full-time Automotive Assistant Managers and Service Managers to join Team Mavis at our automotive service, repair, and tire sales centers in the Rochester, NY area. If you have automotive experience, strong customer service skills, and are ready to take the next step in your career, we want to hear from you. As part of the Mavis family, you'll join the nation's largest automotive service organization, with more than 4,000 locations and opportunities to grow your career. About the Assistant Manager Position As an Assistant Manager, you'll support the Store Manager with the day-to-day operations of the location while developing the skills needed to become a future Mavis leader. Responsibilities include: • Supporting efficient, safe, and effective store operations, • Scheduling and coordinating Mechanics and Technicians, • Managing outside orders and service workflow, • Ensuring quality and timely completion of customer vehicles, • Helping enforce company policies, procedures, and safety standards, • Supporting the team in delivering an excellent customer experience About the Service Manager Position As a Service Manager, you'll combine automotive knowledge, customer service, and sales skills to help customers make informed decisions about their vehicles while keeping the service operation running efficiently. Responsibilities include: • Assisting customers with tire selections and automotive service needs, • Recommending necessary undercar repairs and maintenance, • Coordinating the workflow of Mechanics and Technicians, • Staging and monitoring vehicle repair and maintenance work, • Communicating repair recommendations and services clearly to customers, • Supporting sales initiatives while delivering excellent customer service, • Ensuring repairs and services are completed accurately and on time NYS Licensed Inspector Bonus Already have your New York State Inspector License? Put your credentials to work with Mavis! Newly hired Automotive Assistant Managers and Service Managers who hold a valid New York State Inspector License may be eligible for a one-time $250 Licensed Inspector Bonus. Don't have your NYS Inspector License yet? Mavis also supports eligible Assistant Managers and Service Managers in obtaining their license by covering the cost of required training, testing and licensing fees, subject to Company policy. Why Join Team Mavis? At Mavis, we know great leaders drive great teams. We offer: • Competitive weekly pay, • Weekly incentive compensation, • Medical, dental, and vision insurance, • 401(k) retirement savings plan with employer match, • Paid vacation, PTO, and holidays, • Life insurance, • On-the-job training and development, • A stable, team-oriented work environment, • Opportunities for career growth and advancement Qualifications To be eligible for an Automotive Assistant Manager or Service Manager position, you must: • Be at least 18 years of age, • Be legally authorized to work in the United States, • Have at least 1 year of experience and/or training in automotive parts or tire sales, automotive repair and maintenance, or an equivalent combination of education, training, and experience, • Have strong customer service and communication skills, • Be comfortable working in a fast-paced, team-oriented environment Ready to Take the Next Step in Your Career? APPLY NOW! Apply online at mavis.com/careers. OPEN INTERVIEWS ARE AVAILABLE 7 DAYS A WEEK! Simply walk in during store hours for an immediate interview. Questions? Call our Recruitment Department toll-free at 844-375-3995. Join Pep Boys and Team Mavis-and grow your automotive career with us! Mavis is an Equal Opportunity Employer. Job Posted by ApplicantPro \nCompany Description Mavis is a national leader in tire and automotive services, boasting a family of brands which include Mavis Discount Tire, Mavis Tires & Brakes, Midas, Express Oil Change & Tire Engineers, Brakes Plus, Tire Kingdom, NTB (National Tire & Battery), Town Fair Tire, and Tuffy. From tires, oil changes, brakes, alignments, and batteries, to suspensions, exhaust work, and state inspections, we deliver it all with the same honest, community-first service that we’ve been known for since 1949. With more than 3,500 owned and franchised retail locations across the U.S. and Canada, Mavis serves millions of drivers each year, with a commitment to dependability, safety, convenience, and value. We're always looking for Team Members to share our commitment to being the most dependable partner for all car owners. Come join us today! Mavis is a national leader in tire and automotive services, boasting a family of brands which include Mavis Discount Tire, Mavis Tires & Brakes, Midas, Express Oil Change & Tire Engineers, Brakes Plus, Tire Kingdom, NTB (National Tire & Battery), Town Fair Tire, and Tuffy. From tires, oil changes, brakes, alignments, and batteries, to suspensions, exhaust work, and state inspections, we deliver it all with the same honest, community-first service that we’ve been known for since 1949. With more than 3,500 owned and franchised retail locations across the U.S. and Canada, Mavis serves millions of drivers each year, with a commitment to dependability, safety, convenience, and value.\r\n\r\nWe're always looking for Team Members to share our commitment to being the most dependable partner for all car owners. Come join us today!

Job Description Automotive Used Car Sales Manager *Prior used car sales management experience required for consideration.* *Domestic brand experience preferred.* Annual Salary Estimate: $120,000+ We are looking for a Used Car Sales Manager who is energetic, passionate, highly motivated and ready to guide an outstanding sales team to success. If you love to win and are fiercely competitive, then this is the opportunity for you. With sales volume on the rise, we need a used car manager with a proven track record of exceptional customer service, sales skills and training abilities. Job Responsibilities • Ability to effectively manage all areas of the sales department, including but not limited to wholesale, retail, purchasing and marketing., • Experience with internet and retail tools, IE: V-auto, E-car list and a VAST array of digital knowledge for marketing as well as purchasing., • Ability to forecast goals and objectives for vehicle sales, gross and key expenses on a monthly and annual basis., • Possess strong closing abilities and ability to work with lenders., • Understands and keeps abreast of federal, state, and local regulations., • Ability to handle and resolve customer issues or concerns promptly and professionally., • Ensure high standards are held for delivery of vehicles to customers., • Ensure that sales representatives understand and follow dealership policies at all times., • Excellent communication skills; ability to communicate effectively with customers; subordinates and other management., • Ability to train and be a leader to your sales staff. An effective manager is a great leader. Requirements • Motivator, • Professional appearance and attitude, • Honesty, • Integrity, • Compassion, • Leadership skills, • Punctuality, • Training skills Benefits • We offer a competitive compensation and benefits package., • Compensation is based on performance and is competitive with the retail automotive market. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

The Assistant Store Manager uses their automotive, customer service, operational, and leadership expertise with all customers and team members to successfully operate our NAPA retail store and lead NAPA to be the dominant parts supplier in the market. The Assistant Store Manager is a primary support to the Store Manager across all store functions while maintaining active customer-facing sales responsibilities. This role has critical oversight of the store operations- ensuring completion of all store functions including counter sales, inventory/receiving, delivery coordination, housekeeping, and other operational tasks by coaching team members, monitoring progress, and stepping in to assist or perform tasks if necessary to maintain standards, ensure coverage, and support store continuity. The Assistant Store Manager role is designed to be a developmental pathway to becoming a Store Manager. This role may require overtime hours scheduled based on business need, as well as keyholder responsibilities opening and closing the store. • Partner daily with Store Manager on operations, sales execution, inventory health, labor/scheduling alignment, and team performance. May have direct influence and responsibility for direct reports of the store and financial impact of labor planning., • Actively sell and build customer relationships across retail and wholesale channels (in-store, phone, and external dealer/wholesale calls as needed)., • Model expected behaviors, processes, and customer standards., • Execute or oversee opening and closing routines (security, cash reconciliation, end-of-day reporting, facility readiness)., • Handle or support administrative tasks: scheduling input, compliance documentation, performance tracking/reporting, and basic P&L awareness items., • Monitor and act on core store metrics (sales, inventory accuracy/turn, customer satisfaction, cleanliness/organization, labor efficiency, loss prevention) by uncovering trends and problem solving for solutions., • Provide leadership oversight, training and overall performance management for flexible execution of all store functions (counter sales, order pulling, receiving, stocking, delivery coordination, etc.) as business needs require: set expectations, coach the team, monitor outcomes, and step in to assist when necessary to ensure continuity and standards., • Support talent development: provide coaching, and mentor successors for advancement., • Drive adherence to safety, asset protection, operational processes, and continuous improvement initiatives., • High school diploma or equivalent. Technical or trade school courses or degree completion, • Experience in the automotive after-market service industry or hobby/DIY world, or at least the willingness to learn all things automotive, • Leadership experience, • Passion for delivering customer care and building long term relationships, • Thrive off working in a very fast paced and complex environment, • Knowledge of cataloging and/or inventory management systems, • Ability to lift 60lbs in some situations, • Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership, • Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experience, • Entirely customer-centric (external/internal), • ASE Certifications a plus, • NAPA Know How, • Customer satisfaction and issue resolution effectiveness, • Sales performance and overall effective operations in the store, • Product knowledge and technical advisory capability, • People metrics- turnover, time to fill, payroll to GP, schedule compliance, • Store metrics- sales, P&L, OPEX, • Retail and warehouse environment with frequent customer interaction, • Standing and walking for extended periods throughout the shift, • Ability to lift and move parts and equipment up to ~60 lbs, • Frequent bending, stooping, reaching (including use of ladders/stools), • Use of equipment such as hand trucks, dollies, and hydraulic lifts, • Requires visual accuracy for identifying part numbers and sequences, • Fast-paced environment requiring multitasking and attention to detail This position offers a starting hourly rate of $21.00. For other positions, the starting rate will be determined based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process. Benefits: Health Insurance: Comprehensive medical, dental, and vision plans. Retirement Plan: 401(k) with company match. Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Job Description ★ NOW HIRING: Parts Back Counter Person At Hunter Truck, our people are the driving force behind our success. As one of the largest Peterbilt dealer groups in the country, we combine the resources and opportunities of a growing organization with a culture where people are empowered to make an impact. With twenty-eight locations across Pennsylvania, New Hampshire, New Jersey, New York, Vermont, and West Virginia, we offer the scale, support, and career opportunities to help you take your career to the next level. Come build your career with a team that invests in you from day one. POSITION AT A GLANCE Location: Rochester, NY Position Type: Full-Time Schedule: Monday through Friday Address: 427 Summit Point Drive Henrietta, NY 14467 Pay: $24–$34 per hour - Based on experience SUMMARY Embrace, practice, and display the principles of Value, Integrity, and Teamwork in all activities with superiors, co-workers, departments, company, customers, and vendors. Sell parts to all customers, over the counter, through the shop, or on the phone. ESSENTIAL DUTIES include the following. Other duties may be assigned. • Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner based on customer needs., • Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line., • Answer phone calls, provide price quotes and other information., • Provide high level of service to internal and external customers., • Pull and fill orders from stock., • Notify Inventory Control of out-of-stock parts or shop materials that need immediate attention., • Locate out-of-stock parts from outside source and submit stock or emergency orders as needed., • Notify the service advisors and customers when special ordered parts have been received., • Follow up on back-ordered parts., • Verify will-call and back-order files daily. Return to vendor, or re-stock items not picked up or required., • Assist outside sales representatives with their orders., • Make sure all internal requests for parts are billed on service repair order., • Receive payment from retail customers or obtain credit authorization., • Ensure that all sales are signed by the customer., • Ensure that all customers receive their copy of the invoice., • Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified., • Keep orderly records of all repair orders, invoices, estimates, and special order parts., • Set up orders for daily shipment, delivery, or pick-up., • Solicit assigned accounts by phone., • Assist with inventory management duties and cycle counts as needed., • Keep front and rear counter areas clean and uncluttered., • Participate in all training programs that are made available., • Keep current on new products and product updates., • Participate with the parts manager in maintaining a lost sales tracking program., • Work in a team environment., • Maintain professional appearance. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Three to six months’ related experience and/or training; or equivalent combination of education and experience preferred. Basic computer knowledge required. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence; ability to speak effectively to customers or employees of organization MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several variables in normal or challenging situations CERTIFICATES, LICENSES, REGISTRATIONS Automotive Service Excellence (ASE) Certifications preferred Medium/Heavy Truck Parts Specialist Certification preferred Valid Driver's License required; must meet company insurability standards Complete all Navistar (or OEM) training PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles. The employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate. READY TO APPLY?

MIGSO-PCUBED is looking for a Construction Project Manager to join our team and support our Grand Rapids team. Who We Are MIGSO-PCUBED (MP) is a global management consulting firm focused on delivering project, program, & portfolio management as a service. We are a global team of about 3,500 expert Consultants operating in Europe, North America, Asia, and Australia. We are industry agnostic, working across Aerospace, Automotive, Rail, Defense, Energy, Financial Services, Telecom, Technology & Media, and Public Sector. Every day, we support our clients by steering major Projects and Programs, managing Project Portfolios, improving maturity and efficiency of PM Organizations, and driving business transformation initiatives. As an MP Consultant, you will have the opportunity to: • Work across diverse sectors to manage diverse projects and support programs of work., • Deliver within complex client engagements and aid MP team leadership with client relationship management., • Support the engagement lead to build our footprint within a client or multiple clients, while taking advantage of a diverse range of development opportunities., • Ensure customer satisfaction and successful delivery of key client initiatives., • Providing expertise in PMO and PPM Best Practices, aligned with Industry and MIGSO-PCUBED standards of quality. Your deliverables will include: • Coordinate the financial, contractual, and operational aspects of construction projects to ensure successful delivery within budget, schedule, and quality requirements., • Manage vendors, subcontractors, suppliers, and project teams to coordinate project activities, resolve issues, and maintain project performance., • Develop, maintain, and reconcile the project budget, and facilitate solutions for known risks., • Maintain consistent awareness of health, site-status, milestones, and active risk mitigation strategies for 3-10 projects at a time., • Facilitate the implementation of an organizational EPMO by establishing standards and processes, managing executive stakeholders, and aligning work with Enterprise Strategy, • Lead risk management efforts by identifying potential project risks, evaluating their impact, developing mitigation strategies, and implementing corrective actions to minimize schedule delays, cost overruns, safety concerns, and contractual disputes., • Developing comprehensive project plans and project schedules, risk mitigation strategies, and managing the project budget to ensure on-time, on-budget delivery of key client initiatives., • Ensuring compliance with quality standards and regulatory requirements, and conducting regular audits and assessments to identify areas for improvement and corrective actions., • Staying updated on industry trends, emerging technologies, and market developments within project management. Requirements: • 5-10 years of construction experience preferred., • Experience facilitating and operating an EPMO., • Hybrid role - Primarily on site ., • A clear understanding of supply chain complexities and how they impact downstream operations., • Strong leadership, analytical skills, and ability to influence are essential to ensuring project objectives are achieved while maintaining profitability and operational excellence., • High proficiency in Procore, SAP Ariba, and MS Project to manage procurement processes, financial reports, change orders, and project documentation., • The Project Manager analyzes project data, monitors key performance indicators, and provides accurate reporting to stakeholders to support informed decision-making. Why You’ll Love MP At MP, our people are our pride and joy. That’s why we invest in your growth and success: • Work with a diverse, global network of project management professionals, • Gain exposure to cutting-edge engineering and manufacturing programs, • Access continuous learning opportunities, certifications, and professional development resources, • Clear career development framework with growth opportunities, • Collaborative culture built on respect, excellence, and teamwork Equal Opportunity Statement MIGSO-PCUBED recognizes the civil right of every person to obtain and maintain employment without discrimination. We are committed to equal employment opportunities for all individuals and make all employment decisions without regard to any protected characteristics under applicable law.

BUILT TO CONNECT Astec is a global, environmentally focused infrastructure and manufacturing company of asphalt road building and aggregate processing. Our mission is to design and build the most innovative products for the industries we serve. Leveraging innovative solutions and technologies, we serve customers all over the world. Location: 100% remote with 30% travel ABOUT THE POSITION At Astec, we are building a world class electrical and software engineering team. A team that values free thought for innovative idea generation and disciplined engineering for the realization of those ideas to drive solutions for our customers. By freeing our creative minds, we bring solutions our customers haven’t even realized they need yet. Through disciplined engineering we ensure the solutions we provide are effective, simple to use, reliable, and cost effective. The Controls Software Engineer will be a part of a dynamic team of engineers working on the development of control/automation code for heavy construction equipment, ranging from road pavers, road mills, rock crushers, woodchippers, etc. The engineer will be involved in the creation of product requirements, decomposition to software requirements, structured software decomposition, code development, software design reviews, and software unit and integration testing. The engineer will move from project to project as required and may be working on multiple projects within a given timeframe. All project work will be scheduled by the New Product Development Manager(s) and the Continuous Improvement Manager(s) such that the engineer will not be over allocated but will have definite deadlines and visibility into upcoming work. Software will be developed on PLCs, embedded controllers, and HMI displays. Some legacy systems are coded in Ladder Logic, but all new systems will be coded in either CodeSys or C/C++. The Control Software Engineer will work with the Electrical Engineer(s) on a project to map I/O, define necessary configurations, understand sensor input requirements as well as device output drive requirements. The Control Software Engineer will work cooperatively with the Electrical Engineer(s) and the Mechanical Engineer(s) to develop the appropriate control algorithms to produce the equipment functionality required by the customer and Product Management. The Control Software Engineer will also work with other cross-functional teams, including but not limited to sales, manufacturing, purchasing, and service to ensure the successful completion of projects and launch of equipment. Controls Software Engineer may at times be asked to travel for project testing and system integration testing, as well as to develop business relationships with customers, dealers, and suppliers. They may also participate in product focus groups to gain critical customer application and design suggestions to assist in the development of product lines. ESSENTIAL DUTIES AND RESPONSIBILITIES (may include but not limited to) Use structured systems engineering approach for the development of the software used to control heavy construction equipment. Uses knowledge of process automation techniques to advance the simplicity of operation and troubleshooting of equipment to maximize productivity by enhancing operator functionality and the minimization of equipment downtime. Uses structured software design techniques to distill product requirements into a product software specification, product software design, and product software test plan and creates the corresponding documents. Completes the controller/PLC programming and the HMI screen programming for product projects based on the software design. Performs unit testing and integration testing of all controller/PLC/HMI systems to insure performance and realization of all product requirements. Develops the software test plans for new designs and changes to existing designs, and coordinates the testing and validation using these plans, Contributes to the development of product documentation, including production work instructions, training manuals, troubleshooting guides, and product test plans. Identifies improvement opportunities and enhancements for product enhancements and/or cost reductions. Contributes to project teams to ensure the successful completion of project objectives, including schedule, budget, and feature set. Contributes to the development of new processes and procedures to enhance the software and hardware design capabilities and work products of the engineering team. Leads cross-functional software and HMI design reviews. Leads software design reviews for developed control software. Assists customers, via telephone or on site, to resolve function and/or application issues. Works with the Service Department to resolve field and warranty issues. Works with the Technical Publications Department to develop and update operation/parts/service manuals. Adheres to all Astec design and coding standards. Performs engineering calculations as required during design cycle. Follows proper safety procedures. Performs other duties as assigned. MINIMUM EDUCATION and/or EXPERIENCE REQUIRED Bachelor of Science (B.S.) degree in Electrical / Computer Engineering or related field. Minimum of three (3) years of experience in the design and development of industrial or mobile equipment control software. SKILLS AND ABILITIES REQUIRED Job-related Skills and Abilities Knowledgeable of development software and tools for embedded systems. Proficient in C / C+ / Structure Text programming, preferably in automotive or mobile equipment applications. Knowledgeable of network protocols such as CAN, Ethernet, Wireless 802.11, etc. Proficient at interfacing software with the control and data acquisition from sensor, including pressure, proximity, angular, temperature, etc. Proficient with developing code for the control of valves, motors, and other industrial devices. Ability to work satisfactorily as a team member. Good communication skills (both verbal and written). Good organization and time-management skills. Willingness to accept responsibility and take on new challenges. Ability to exercise discretion and independent judgment on a customary and regular basis. Proficiency with personal computer and Microsoft Office Suite software applications. Adept at problem solving. Language Skills Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Ability to write routine reports, correspondence, and effectively present information to customers and/or employees of organization and respond to questions from groups of managers, clients, customers, and the public. Reasoning Ability Skills Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Must have strong analytical and troubleshooting skills. OTHER REQUIREMENTS Pre-employment drug screen, physical (if required), and background check. Flexibility to work additional hours as required. Occasional travel (including international). Valid driver's license and ability to safely operate a motor vehicle. PREFERENCES Experience with CodeSys, C/C++, and Ladder Logic programming. Experience developing software/firmware controls for and interfaces to Telematics, hydraulic circuits, 12V/24V DC electric circuits, A/C motors, and/or control systems for off-road construction equipment. Experience in the design and creation of software for the control & automation of off-road construction equipment. SAFETY Astec is dedicated to a culture of Behavior Based SAFETY and a Healthy Environment! Proficient in promoting safe and healthy work environment. Notify area supervisor of product discrepancies or equipment malfunctions. Adhere to established company policies and procedures paying special attention to safety regulations. Report defective materials, equipment, or questionable conditions to the area supervisor/manager to identify and correct the root cause. Wear personal protective equipment (PPE) in accordance with training guidelines. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to remain in a stationary position a minimum of 50% of the time, move and frequently operate a computer and other office equipment and occasionally properly employ objects, tools and/or controls. The employee is frequently required to communicate and exchange accurate information. The employee is regularly required to reach and occasionally attain non-standard physical positions for varying amounts of time. Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. The employee must regularly transport up to 10 pounds and occasionally transport up to 25 pounds. Lifting devices must be used or help must be requested for anything over 25 pounds. Required to occasionally ascend/descend, balance and work at various heights. Ability to travel by land and/or air for extended periods of time. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus. Our Culture and Values Employees that become part of Astec embody the values below throughout their work. Continuous devotion to meeting the needs of our customers. Honesty and integrity in all aspects of business. Respect for all individuals. Preserving entrepreneurial spirit and innovation. Safety, quality, and productivity as means to ensure success.

Service Manager Marine Our Client: Is one of western Wisconsin’s largest and longest-established marine and powersports dealership. Founded in 1995 and guided by the principle “Brand names you trust...from people who care,” the dealership operates more than 60,000 square feet of facilities across a 14-acre campus. They represent many of the industry’s leading marine and powersports brands. The dealership is recognized for its outstanding customer experience, with Mercury Marine Customer Satisfaction Index scores placing it among the top-performing marine dealerships in the United States. The Opportunity: We are seeking an experienced and hands-on Service Manager to lead its marine service operations. The Service Manager will oversee the daily performance of a well-established service department operating across two buildings and supported by technicians, riggers, service advisors, a detailer, and a porter. This individual will be responsible for delivering high-quality maintenance and repair services, developing the service team, improving departmental efficiency, maintaining strong customer satisfaction, and contributing to the dealership’s overall profitability and continued growth. This position represents a planned transition from a highly experienced Service Manager who has served the dealership for 30+ years. The retiring manager will remain available during the transition to provide training, operational knowledge, and support to the successful candidate. Benefits: • Competitive Base salary, • Performance-based compensation providing total annual earning potential of approximately $80,000–$100,000, • Additional compensation based on billed labor and achievement of departmental budget objectives, • Structured transition and training support from the dealership’s retiring Service Manager, • Continuous professional development through manufacturer training and certifications, • Potential for continued career advancement within the dealership, including future executive leadership opportunities, • Relocation Assistance available Duties and Responsibilities: • Manage the daily operations of the service department ensuring efficient, organized, and effective service delivery, • Lead, train, manage, and develop a service team that includes technicians, riggers, service advisors, a detailer, and a porter, • Foster a departmental culture focused on teamwork, accountability & technical excellence., • Oversee the scheduling and coordination of service appointments, repair orders, rigging work, maintenance, and other service activities, • Monitor technician and rigger productivity, efficiency, billed labor, work quality., • Maintain high levels of customer satisfaction by ensuring quality service and promptly resolving customer questions, concerns, and escalated service issues, • Develop and maintain strong customer relationships., • Collaborate closely with the parts department to ensure the timely availability of parts required for service and rigging work, • Develop and manage the service department budget., • Track departmental financial and operational performance., • Identify and implement strategies to increase service department revenue & profitability., • Support the management and continued growth of the dealership’s storage business., • Ensure service operations comply with dealership policies & manufacturer requirements, Qualifications: • Proven service management experience within a marine, powersports, recreational vehicle, automotive, or related dealership environment, • Strong technical knowledge of marine engines, propulsion systems, electrical systems, diagnostics, rigging, maintenance, and repair operations is a plus., • Demonstrated leadership, employee-development, and team-management capabilities, • Excellent customer service, communication, conflict-resolution, and relationship-management skills, • Experience developing and implementing effective service department processes, procedures, and operational strategies, • Ability to manage departmental budgets and understand service revenue, gross profit, billed labor, labor efficiency, productivity, and other key performance indicators, • Experience working collaboratively with a dealership parts department is required; direct parts department experience is a plus, • Experience with Lightspeed DMS is preferred, • Strong organizational, scheduling, problem-solving, and decision-making skills

Job Summary: The Antenna Sales Manager – Midwest & East Coast, US is responsible for driving the growth of Quectel Antenna business across North America. This position reports to the Antenna Sales Director, North America and will work in tandem with the North American Regional Sales Managers and channel sales network. This position is expected to maximize growth through dedicated focus on hunting and winning competitor accounts, as well as growing existing accounts that may or may not use Quectel Antenna products today. This is a fast-paced position that will require focus and analytical, methodological approach to sales. The Antenna Sales Manager – Midwest & East Coast, US will spend more than half of their time working in the field and away from their primary geographic place of business. They will be frequently on the road, visiting clients, attending meetings, and managing sales activities in various locations. Responsibilities: • Perform an overlay segment sales role to the North America sales team, working closely with team members to drive and grow business in the Antenna segment., • Support Quectel’s profit and growth targets by successfully meeting specified Key Performance Indicators (KPIs) that include number of meetings, quotes, technical evaluations, and Design Wins., • Establish a thorough and complete understanding of Quectel’s business and extensive product and service portfolio. Employ this knowledge to sell Quectel’s Antenna products to both current and prospective customers successfully., • Support Antenna Product Team as needed in Sales, Operations, Process and QA improvements., • Other duties as required. New and Targeted Customer Outreach: • Hunt for prospective customers and actively grow sales funnel., • Support Product roadmap by ensuring Quectel is designing and inventorying correct Antenna products for the NA market., • Maintain a funnel of prospective customers and ensure they move through the sales process: Ensure Antenna targets are updated in a prospecting report in Actus., • Connect with any potential customer leads to grow Quectel’s customer base with the support of Quectel’s marketing and Inside Sales teams., • Create strong relationships and drive Design Wins with prospective customers through consistent communication and assistance including attending in person and online meetings., • Set up Masterclass sessions with the support of the Marketing and HQ Product Team and other promotional initiatives to drive Antenna Growth., • Hold Antenna focused hunting sessions with the NA Sales Team to drive outreach. Account Management: • Work with the NA Sales Team to manage existing customers, including organizing in-person meetings and business reviews to review the customer’s current and future product portfolio and their Antenna requirements/needs., • Drive Antenna revenue by moving customer through sales cycle from customer acquisition to shipping with a strong emphasis on the Technical Evaluation stage when they are testing/sampling Quectel products., • Maintain relationships with all existing and prospective customers to ensure ongoing and continued sales and ensure all are visited in-person on a regular basis., • Work closely with Technical Sales, Field Application Engineers and Product Managers to ensure that customers’ technical questions are answered and help to escalate any technical issues that may arise., • Cooperate with colleagues globally to ensure that the customer and their manufacturing/development partners are supported in all global locations., • Work closely with dedicated Commercial Specialist team to manage forecasting and backlog related to Antenna products and ensure growth trends., • Other duties as required. Requirements: • 5 years’ experience in a customer-facing technical, sales, or product position related to antennas., • Bachelor degree in engineering is preferred but not required., • Existing Antenna experience is a must. Cellular or other IoT-related technology experience a plus., • Dynamic, self-motivated, hard-working professional who thrives in a very fast-paced environment. Must have sense of urgency in all aspects of daily job., • Strong oral, written, presentation and interpersonal skills., • Salesforce, Sales Funnels, Sales Cycle understanding a plus. About Quectel Wireless Solutions Quectel is a global leader in IoT and cellular module technology, powering connectivity across automotive, healthcare, smart cities, and industrial automation. Founded in 2010 and headquartered in Shanghai, Quectel is one of the world’s largest IoT module suppliers with a presence in 100+ countries and a team of 6,000+ professionals worldwide. Listed on the Shanghai Stock Exchange (603236.SS). Quectel USA is our North American hub, driving adoption of next-generation connectivity including 5G, LTE, GNSS, Wi-Fi, and LPWA. Your work here reaches customers in automotive, healthcare, smart infrastructure, industrial automation, and beyond. Industries & Applications • Automotive & Connected Vehicles — C-V2X, telematics, fleet management, • Healthcare & Telehealth — Remote patient monitoring, medical IoT devices, • Smart Cities & Infrastructure — Smart meters, street lighting, public safety, • Industrial Automation & IIoT — Factory automation, asset tracking, predictive maintenance, • Fixed Wireless Access — 5G CPE, broadband connectivity solutions, • Agriculture & Environment — Precision farming, environmental monitoring Life at Quectel USA • Fast-paced, entrepreneurial environment backed by the resources of a global Fortune-listed company, • Direct access to Quectel’s global R&D, product, and engineering teams across Asia, Europe, and the Americas, • Regular knowledge-sharing through internal Masterclasses, webinars, and cross-functional project teams, • A culture of continuous learning — we invest in your growth because your development is our development Why Quectel USA? • Global Impact, Local Presence — Be at the forefront of 5G and IoT innovation with a Fortune-listed global technology company operating in 100+ countries, • Career Growth & Development — Access structured mentorship, training programs, and clear advancement paths within a fast-growing global organization, • Cutting-Edge Technology — Work on next-generation cellular, IoT, and GNSS technologies deployed in mission-critical applications worldwide, • Diversity & Inclusion — Join an inclusive workplace where diverse perspectives are valued as key drivers of innovation and success, • Global Team & Collaboration — Collaborate with a global network of 6,000+ professionals across engineering, sales, marketing, and operations Compensation & Benefits • Competitive base salary + performance-based incentives, • Medical, dental, and vision insurance (company-subsidized), • 401(k) plan, • Paid Time Off (PTO) and company-observed holidays, • Life insurance and disability coverage, • Flexible work arrangements (role-dependent), • Communication reimbursement subsidy Explore Quectel — Links & Resources Company & Careers Company Website: www.quectel.com About Quectel: quectel.com/company Careers Page: quectel.com/careers News & Press Releases: quectel.com/news-and-pr Follow Us on Social Media LinkedIn: linkedin.com/company/quectel-wireless-solutions YouTube: youtube.com/quectel X / Twitter: twitter.com/Quectel_IoT Technical & Developer Resources Developer Zone: developer.quectel.com GitHub: github.com/quectel-official Community Forums: forums.quectel.com Product Selector: quectel.com/product-selector Quectel Wireless Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.

Location: Vision Buick GMC, Rochester, NY Schedule: Tuesday to Saturday (Exact hours will be discussed during interview) Reports To: Service Manager Job Summary: We are seeking an enthusiastic and highly motivated Express Service Advisor to join our fast-paced automotive dealership in Rochester, NY. This key role will be responsible for delivering world-class customer service, scheduling service appointments, upselling essential maintenance services, processing all Pre-Delivery Inspections (PDIs), and recommending accessories to enhance our customers' driving experience. The ideal candidate will be able to thrive in a high-volume environment while maintaining attention to detail and customer satisfaction. Key Responsibilities: • Customer Service Excellence, • Greet customers promptly and professionally as they arrive for service appointments., • Provide accurate, detailed information to customers regarding service needs and timelines., • Deliver an exceptional customer experience by providing world-class service at every touchpoint., • Follow up with customers regarding the completion of service and ensure their satisfaction., • Scheduling & Appointment Management, • Schedule service appointments efficiently, ensuring optimal use of service bays and technicians time., • Maintain a steady flow of appointments, ensuring that all incoming customer needs are handled in a timely manner., • Work closely with the Service Department to coordinate appointment availability and resources., • Upselling & Recommendations, • Identify opportunities to upsell vehicle maintenance and services based on manufacturer recommendations and the individual vehicles needs., • Recommend and explain the benefits of accessories and upgrades based on customer preferences and vehicle requirements., • Proactively inform customers about new service offerings, promotions, and seasonal maintenance., • Pre-Delivery Inspections (PDI) & Accessory Processing, • Process and complete all Pre-Delivery Inspections (PDIs) to ensure vehicles meet the dealership's high standards before delivery., • Assist in the installation and setup of vehicle accessories, ensuring a smooth handoff to customers., • Coordinate with the Parts Department for necessary accessories and parts needed for services., • Administrative Duties, • Prepare and maintain accurate service records, customer profiles, and work orders., • Ensure proper documentation of all services performed and upsold items., • Handle service-related paperwork efficiently and accurately., • Collaboration with Team Members, • Work closely with service technicians and the parts department to ensure timely service and delivery., • Communicate effectively with the Service Manager to address customer needs and service concerns., • Assist with inventory management of parts and accessories as needed. Qualifications: • Previous experience in an automotive service advisor role or a customer-facing position in the automotive industry is preferred., • Knowledge of vehicle maintenance, repairs, and service offerings., • Experience in upselling products and services is a plus. Skills & Attributes • Strong customer service and communication skills, with a focus on building positive relationships., • Ability to thrive in a fast-paced, high-volume environment while maintaining professionalism., • Detail-oriented, with excellent organizational and time-management skills., • Positive attitude and the ability to work well in a team-oriented environment., • Problem-solving mindset with the ability to address customer concerns efficiently., • Basic computer skills and proficiency with dealership management software (experience with CDK or similar systems is a plus). Availability • Must be able to work a flexible schedule, including Tuesday through Saturday. Benefits: • Competitive salary with performance-based incentives., • Health, dental, and vision insurance options., • Paid time off and holidays., • Opportunities for professional development and career advancement., • Employee discounts on vehicles, parts, and service. If you are passionate about cars, customer service, and working in a dynamic, high-energy environment, we would love to meet you! Apply today to become a part of our team and help us provide exceptional service to our valued customers.

Senior Customer Success Manager – Hospitality Strategic Location: New York, United States (100% Remote) Department: Customer Success – Hospitality Strategic About Milestone Milestone Inc. is a leading AI-powered Digital Experience Software and Services company helping enterprises improve visibility, customer engagement, and business growth through intelligent digital experiences. For more than 25 years, Milestone has partnered with leading brands across Hospitality, Retail, Financial Services, Automotive, and Healthcare, delivering innovative solutions in AI Search, Digital Experience, SEO, websites, analytics, and omnichannel marketing. Our collaborative culture, customer-first mindset, and continuous innovation make Milestone a trusted partner for customers and a great place to build your career. Senior Customer Success Manager – Hospitality Strategic Milestone is seeking an experienced and strategic Senior Customer Success Manager to manage a portfolio of high-value hospitality customers and help them maximize the value of Milestone's digital marketing and AI-powered platform solutions. In this role, you will serve as a trusted advisor to executive stakeholders, guiding customers through digital transformation initiatives while driving adoption, retention, customer satisfaction, and account growth. You will collaborate closely with Sales, Product, Marketing, and Delivery teams to ensure customers achieve measurable business outcomes and long-term success. Problems We Are Looking to Solve We are looking for someone who can help us: • Drive measurable business outcomes for strategic hospitality customers through omnichannel marketing solutions., • Increase customer retention, adoption, and long-term account growth., • Strengthen executive relationships by providing strategic guidance and business consulting., • Align customer business objectives with Milestone's AI-powered platform and digital marketing services., • Create long-term customer partnerships that result in referenceable customers and continued business expansion. Key Responsibilities Strategic Customer Success • Manage a portfolio of strategic hospitality customers and develop long-term success plans., • Partner with customers to define business goals, KPIs, and digital marketing objectives., • Conduct regular business reviews to measure progress, identify opportunities, and recommend strategic improvements., • Drive customer adoption and maximize the business value of Milestone's platform and services. Customer Relationship Management • Build trusted relationships with executive sponsors, decision-makers, and operational teams., • Act as the primary customer advocate by coordinating with internal teams to resolve issues and deliver successful outcomes., • Maintain strong customer engagement throughout the entire customer lifecycle. Digital Marketing & Business Consulting • Advise customers on omnichannel marketing strategies, including SEO, GEO, SEM, website optimization, paid media, and digital experience., • Present performance insights and strategic recommendations to executive and business stakeholders., • Educate customers on new platform capabilities and best practices that improve digital performance. Retention & Growth • Drive contract renewals and support account expansion through upsell and cross-sell opportunities., • Partner with Sales and Product teams to identify additional customer needs and growth opportunities., • Gather customer feedback and share insights to influence product improvements and service enhancements. Cross-Functional Collaboration • Work closely with Product, Marketing, Professional Services, and Customer Success teams to deliver a seamless customer experience., • Ensure alignment between customer goals and internal execution., • Contribute to continuous improvement initiatives that enhance customer success processes and operational excellence. Ideal Candidate Profile You are a strategic, customer-focused professional who enjoys helping enterprise customers achieve meaningful business outcomes. You combine strong digital marketing knowledge with excellent relationship management skills and are comfortable engaging with executive stakeholders. You thrive in collaborative environments, enjoy solving complex business challenges, and are passionate about delivering measurable customer value. Required Experience & Qualifications • Bachelor's degree in Business, Marketing, Communications, or a related field., • 5+ years of experience in Customer Success, Account Management, or Strategic Consulting., • Experience supporting enterprise customers within the hospitality industry., • Strong knowledge of omnichannel marketing, SEO, SEM, GEO, website optimization, paid media, and digital marketing strategies., • Proven success driving customer retention, renewals, account growth, and executive business reviews., • Excellent presentation, communication, and stakeholder management skills., • Strong analytical, organizational, and project management abilities., • Ability to manage multiple strategic accounts in a fast-paced environment. Preferred Qualifications • Experience in hospitality, eCommerce, revenue management, or digital marketing., • Background in AI-powered digital platforms or enterprise SaaS solutions., • Experience presenting business insights to executive leadership., • Familiarity with customer success methodologies and account planning frameworks. Key Focus Areas • Strategic Customer Success, • Customer Retention & Expansion, • Executive Relationship Management, • Omnichannel Marketing Strategy, • Digital Performance Consulting, • Cross-Functional Collaboration, • Customer Advocacy & Business Growth KPI and Metrics • Customer Retention Rate, • Net Revenue Retention (NRR), • Renewal & Expansion Revenue, • Customer Health Score, • Product Adoption & Usage, • Customer Satisfaction (CSAT), • Executive Business Review Success, • Customer Referenceability What We Offer • Competitive salary with performance-based incentives., • Comprehensive benefits package., • Fully remote work environment., • Opportunity to work with leading hospitality brands and enterprise customers., • Career growth and professional development opportunities., • Collaborative, innovative, and customer-focused culture., • Exposure to cutting-edge AI-powered digital experience technology. Why Milestone • AI-First Innovation – Help shape the future of AI-powered digital experiences., • Industry Leadership – Join an award-winning platform trusted by leading global brands., • Customer-Centric Culture – Work with a team passionate about delivering exceptional customer success., • Career Growth – Build your career in a collaborative, high-performance environment., • Meaningful Impact – Help customers achieve measurable business growth through innovative technology.

As a Supply Associate, you play a key role in supporting our service operations by ensuring technicians have the correct parts when they need them. You will manage inventory accuracy, process incoming shipments, and provide outstanding customer service to internal and external customers. This position is ideal for individuals who are detail-oriented, thrive in a fast-paced environment, and want to contribute to a best-in-class automotive experience. At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation's largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For and are committed to helping our communities thrive. As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels changesparking ideas, overcoming challenges, and shaping what's next. Join us in creating a better future for our company, our customers, and the communities we call home. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. The hourly rate for this position is: $22.37 - $22.37 Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time. • To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company., • For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay. Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval. For more details about benefits, please visit our CarMax Benefits website. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Are you ready to begin a career that rewards outstanding performance? That lets you use your unique skills and experience to lead a talented sales team to success? Would you like to work for an award-winning business that values high employee satisfaction as well as excellent customer service? Then don't look any further, because you've found just that with Garber Automotive Group. We are a third-generation family-owned business with over 17 franchised dealer brands in 26 locations across six states and over 2,500 employees. Garber Automotive Group is No. 61 of the 150 largest dealer groups, according to Automotive News, and several of our Garber dealerships have earned the "Top 100 Dealers to Work For" distinction. We strive to create a dynamic work environment, where people enjoy coming to work and building their careers. We recognize that the only unique asset a business has is its people, as only the best people make exceptional customer service happen. We are always looking for dedicated, talented individuals to add to our growing organization. Currently, we are searching for an enthusiastic, experienced go-getter to fill the role of New Car Sales Manager. A qualified candidate will be expected to: • Oversee the daily activities of the new car sales department, • Devise strategies that ensure everyone is meeting their goals, • Hire, train, and develop new talent for success, • Ensure a high-level of customer satisfaction, • Make sure all leads are being properly followed up, • Assisting individual sales consultants to close sales when necessary This isn't just a job it's a career. We take pride in promoting from within and building a strong foundation for future growth as one of the nation's most respected automotive companies. Our benefits include: • Competitive pay, • Outstanding medical, dental, and vision plans, as well as life insurance, • 401K with company match, • Employee discounts on all vehicles and services, • Proven success in prior managerial role is required, • 2-5 years manager experience is required, • Automotive sales background is preferred, • Proven track record of success meeting and exceeding sales goals, • Excellent customer service, organizational, and negotiation skills, • Self-motivated, goal-oriented, and enthusiastic presence in a team environment, • Strong written and verbal communication skills, • Valid driver's license requires as well as clean driving record, • Professional appearance and work ethic Pay is from $100,000 per year. Rate of pay for this position is dependent on relevant skills & experience. If this sounds like an opportunity for you, click Apply now to fill out our user-friendly online job application!

★★ JAPANESE-ENGLISH BILINGUAL REQUIRED | Multiple Positions Available Across the U.S. and Japan! ★★ New York, California, the U.S. Midwest, Japan, and more Japanese-English bilingual proficiency is required for all positions. Please review the opportunities below and let us know which position interests you. Positions 1 through 4 are based in the United States, while Positions 5 through 7 are based in Japan. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ▼▼Position 1: PM / PMO / Business Analyst (Financial Services)▼▼ • Location: New York Area (Hybrid / On-site) ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Compensation: $100K–$150K+ annually We are seeking experienced Project Managers, PMO professionals, and Business Analysts to support technology and business transformation initiatives for a leading financial services client. Responsibilities: • Manage and coordinate business and IT projects, • Gather and document business requirements, • Facilitate communication among stakeholders, • Support project planning, reporting, and governance activities, • Collaborate with cross-functional teams in a global environment Qualifications: • Experience as a PM, PMO, BA, or related role, • Strong communication and stakeholder management skills, • Experience in financial services is a plus, • Bilingual Japanese/English Work Authorization: Candidates with or without current U.S. work authorization are welcome to apply. Visa sponsorship may be considered for qualified candidates. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ▼▼Position 2: PM / ERP Consultant (SAP S/4HANA) / MES Consultant / Network Engineer▼▼ • Location: U.S. Midwest (Hybrid / On-site) ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Compensation: $100K–$150K+ annually We are seeking experienced technology professionals to support large-scale ERP, MES, infrastructure, and digital transformation initiatives for manufacturing clients. Responsibilities: • Lead or support ERP and MES implementation projects, • Gather business requirements and coordinate stakeholders, • Design, implement, and support network infrastructure, • Collaborate with business users, vendors, and technical teams, • Participate in project planning, testing, deployment, and support Qualifications: • Experience in ERP, MES, project management, or network engineering, • Manufacturing industry experience is a plus, • Strong problem-solving and communication skills, • Bilingual Japanese/English Work Authorization: Candidates with or without current U.S. work authorization are welcome to apply. Visa sponsorship may be considered for qualified candidates. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ▼▼Position 3: IT Help Desk / IT Manager / IT Director▼▼ • Location: West Coast (California and surrounding areas) ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Compensation: $100K–$150K+ annually We are seeking IT professionals ranging from IT Help Desk Specialists to IT Managers and IT Directors to support end-user services, infrastructure operations, cybersecurity, and IT leadership initiatives. Responsibilities: • Provide end-user technical support and troubleshooting, • Support Microsoft 365, networking, and endpoint management, • Manage IT infrastructure, vendors, and projects, • Develop and execute IT strategies aligned with business objectives, • Lead and mentor technical teams (Manager/Director level) Qualifications: • Experience in IT support, systems administration, infrastructure, or IT management, • Strong customer service and communication skills, • Experience with Microsoft technologies is preferred, • Bilingual Japanese/English Work Authorization: Candidates with or without current U.S. work authorization are welcome to apply. Visa sponsorship may be considered for qualified candidates. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ▼▼Position 4: Japanese Bilingual Accountant▼▼ • Accountant / Senior Accountant, • Location: Torrance, CA (Hybrid / Full Remote may be considered), • Employment Type: Full-time, • Compensation: $60,000–$100,000 annually (Depending on Experience and Position Title) ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ We are seeking an experienced Japanese-English Bilingual Accountant / Senior Accountant to join an accounting firm in Torrance, California. The ideal candidate will have approximately 5+ years of accounting experience and hands-on experience with QuickBooks Online (QBO). Depending on experience and qualifications, candidates may be considered for a Senior Accountant position. Responsibilities: • Perform daily accounting operations using QuickBooks Online (QBO), • Manage Accounts Receivable (AR) and Accounts Payable (AP), • Perform bank and credit card reconciliations, • Support month-end and year-end closing processes, • Prepare and review financial reports, • Process invoices, payments, expenses, and related transactions, • Maintain accounting records and supporting documentation, • Coordinate with internal teams, management, external accountants, and tax professionals, • Support other accounting and administrative functions as required Qualifications: • Approximately 5+ years of accounting experience, • Hands-on experience with QuickBooks Online (QBO), • Bilingual proficiency in Japanese and English, • Solid understanding of basic accounting principles, • Experience with AP, AR, bank reconciliations, and month-end closing, • Strong accuracy and attention to detail, • Ability to work independently, • Strong communication and interpersonal skills Preferred: • Accounting experience with Japanese companies in the U.S., • Experience with U.S. accounting practices, • Proficiency in Microsoft Excel, • Senior Accountant or comparable experience ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Positions 5 through 7 are based in Tokyo, Japan. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ▼▼【Position 5】 SAP S/4HANA Project Manager – Manufacturing & Finance▼▼ Location: Tokyo Annual Salary: JPY 12,000,000 We are seeking an experienced Project Manager to lead an SAP S/4HANA implementation across multiple manufacturing sites, covering Manufacturing, Supply Chain, and Finance/Accounting. Key Responsibilities: • Lead SAP S/4HANA implementation and multi-site rollouts, • Manage scope, schedule, budget, resources, risks, and stakeholders, • Coordinate Business, Finance, IT, global teams, and System Integrators, • Lead Testing, Cutover, Go-Live, and Hypercare, • Coordinate SAP FI/CO integration with MM, SD, PP, and other modules Requirements: • 6+ years of IT Project / Program Management experience, • SAP S/4HANA Project Manager or Delivery Lead experience, • SAP experience in Manufacturing, Supply Chain, or Finance/Accounting, • Knowledge of SAP FI/CO and key financial processes, • Experience managing multiple SAP workstreams and locations, • Working knowledge of SAP Activate, • PMP, PRINCE2, or equivalent certification, • Business-level or higher Japanese and English Preferred: • SAP experience with Japanese manufacturing companies, • SAP FI/CO and global template rollout experience, • Knowledge of Batch/Lot Management, Traceability, SAP Digital Manufacturing, BTP/Clean Core, or SAP Analytics Cloud, • Discrete Manufacturing experience (Electronics, Automotive, Precision Components, etc.) On-site work at manufacturing locations in Japan may be required. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ▼▼【Position 6】 Bilingual Project Manager (PM) / PMO – Japanese & English▼▼ ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Location: Tokyo Annual Salary: JPY 12,000,000 Duration: 6 months–1 year, with possible extension Position Overview We are seeking a bilingual Project Manager / PMO to manage IT projects and coordinate Japanese and international stakeholders across Japan, the U.S., Asia, and other regions. Key Responsibilities: • Manage domestic and international IT projects, including schedule, progress, quality, and cost, • Coordinate between Japanese stakeholders and overseas teams, • Facilitate meetings in Japanese and English, • Prepare project documentation, reports, and meeting minutes, • Manage issues, risks, and escalations, • Coordinate vendors and cross-functional stakeholders, • Support projects as a PMO or lead projects as a PM Requirements: • 4–5+ years of PM or PMO experience in IT projects, • Business-level Japanese and English, • Experience coordinating multiple stakeholders, • Basic understanding of IT infrastructure, system development, or digital projects, • Eligible to work in Japan (visa support may be discussed if needed) Preferred: • Global or cross-border project experience, • Experience working with multinational organizations or overseas offices, • PMP or similar certification, • Understanding of Agile and Waterfall methodologies Working Hours: 9:00–17:00, excluding lunch; overtime compensated separately ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ▼▼【Position 7】 Bilingual IT Engineer – Japanese & English▼▼ ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Location: Tokyo Annual Salary: JPY 4,000,000–6,000,000 We are seeking a bilingual IT Engineer with 2–4 years of IT experience to support IT operations in a global environment. Key Responsibilities: • Provide end-user IT support and troubleshooting, • Support Windows PCs, Microsoft 365, user accounts, and peripherals, • Handle account setup, permissions, password resets, and onboarding/offboarding, • Troubleshoot network, Wi-Fi, VPN, hardware, and software issues, • Coordinate with IT teams and vendors and maintain IT documentation Requirements: • 2–4 years of IT Support, Helpdesk, Desktop Support, Infrastructure, or related experience, • Knowledge of Windows, Microsoft 365, networks, and IT troubleshooting, • Business-level Japanese and English, • Strong communication and customer support skills, • Eligible to work in Japan Preferred: • Experience in a bilingual/international environment, • Microsoft 365 administration or Microsoft Entra ID experience, • Knowledge of TCP/IP, DNS, DHCP, VPN, and Wi-Fi, • PC deployment or IT asset management experience