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  • Store Lead
    Store Lead
    hace 3 horas
    $18.5 por hora
    Jornada completa
    Williamsburg, Brooklyn

    Experienced Leader – Join Our Team! We are looking for a dedicated and detail-oriented Leader to join our team and support our mission of delivering the freshest and highest-quality coffee in the market. The ideal candidate will be warm, professional, and passionate about delivering a memorable coffee experience. You will provide exceptional service and craft premium coffee beverages in a high-volume, fast-paced environment. About your Role The Leader is a well-trained and developed employee with strong specialty coffee experience, who has shown the skills to assist in daily operations of the coffee shop, acts in accordance with the company’s mission and values, and directs their fellow team members on shift to ensure our standard operating procedures and hospitality goals are being met. The Leader serves as a model employee for the team. They provide superior customer service, execute beverages according to recipes provided by the educational department, and assist in training and support for the baristas. Key Responsibilities • Operate under the direction of the General/District Manager., • Provide attentive, courteous, and friendly service to customers ensuring they have a positive experience. Work alongside the team in making drinks and serving customers., • Act with integrity and knowledge to promote Devoción’s culture, values, mission, and code of ethics. Lead by example., • Train new hires on drink procedures, customer service, opening/closing procedures, etc, and track their progress using the Training Guide., • Maintain A grade and DOH compliance in the cafe. Ensure DOH procedures are being followed and applied by everyone., • Assist with inventory management and work closely with management to achieve company targets on waste and COGs., • Maintain the store appearance and confirm all equipment, small wares, furniture, etc, are in good working condition. Guarantee company cleanliness standards are being met., • Confirm that all daily checklists are being followed and applied by the team., • Ensure accurate cash handling procedures, bank deposits, and financial reporting via Slack., • Direct and oversee comprehensive inventory counts (e.g. weekly, monthly, quarterly) for all food, beverage, and supply items., • Follow company guidelines for all merchandise and marketing material displays, such as signage for pour overs and Women in Coffee Series., • Immediately communicate any suspected policy infractions or insubordination by team members to the District Manager for further assessments and determinations to be made by management. Requirements • Experience:, • 2 years of experience of leadership or shift management in a cafe or retail operations, including advanced knowledge of traditional espresso equipment and pour over standards., • Skills:, • Natural leadership skills, kindness, and strong work ethic., • Strong multi-tasking skills, ability to adapt quickly to daily challenges., • Be able to direct and motivate a diverse group of staff members., • Ability to provide coverage on off days for absent baristas as needed., • Education:, • NYC Food Handlers Certificate required., • Availability:, • Must have availability to work mornings, evenings, and weekends and holidays as needed. Physical Requirements • Ability to frequently move around the store for extended periods of time (8+ hours per day, 5 days per week)., • Ability to lift, push, pull, or carry up to 50 lbs., • Ability to assist customers, prepare orders, and operate store machinery for extended periods of time. __________________________________________ Compensation & Benefits • Salary: $18.50 per hour. We guarantee our baristas will earn at least $24.50 per hour inclusive of tips (we will pay the difference if not)., • Additional 5% quarterly bonus., • Medical, vision, and dental insurance., • 401(k) Plan with 3% annual salary match, • Paid vacation and sick time., • Regular company-hosted events and a welcoming, inclusive work culture. __________________________________________ We celebrate humanity! It is woven into our values and philosophy to celebrate humanity in its fullest spectrum and treat each other with respect and appreciation. We stand for diversity, equity, and inclusion. As an equal opportunity employer, we welcome the unique contributions that everyone can bring to Devoción, and we don’t discriminate against an employee or applicant because of their race, color, sex, sexual orientation, gender identity and/or expression, age, national origin, religion, status as a veteran, and basis of disability or any other federal, state or local protected class. We respect differences and we firmly believe that we are stronger together.

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  • HR Generalist (Bilingual English & Chinese)
    HR Generalist (Bilingual English & Chinese)
    hace 10 días
    $25–$30 por hora
    Jornada completa
    Douglaston, Queens

    Job description Responsibilities • Manage recruiting and hiring processes for front desk, operations, salesperson, golf instructors, food & beverage, maintenance, and management positions, • Post job listings and coordinate interviews, • Conduct onboarding and collect employee documentation ID verification Work authorization Payroll/banking information Tax forms and onboarding paperwork • Maintain employee records and HR files in an organized and compliant manner, • Assist with payroll coordination, timesheet tracking, and employee scheduling support, • Help implement HR policies, operational procedures, and employee guidelines, • Support employee communication and internal notices, • Coordinate staff training and onboarding processes, • Assist management with employee relations and workplace issues, • Monitor attendance, punctuality, and staffing needs, • Help build scalable HR systems and operational workflows as the company grows Preferred Qualifications • 2+ years of HR, recruiting, office administration, or operations experience, • Experience with onboarding, payroll coordination, and employee documentation, • Strong organizational and communication skills, • Ability to multitask in a fast-paced environment, • Familiarity with HR systems, scheduling systems, or payroll platforms preferred, • Professional and approachable attitude, • Bilingual English/Chinese or English/Korean is a plus Preferred Traits • Highly organized and detail-oriented, • Reliable and proactive, • Comfortable working in both office and operational environments, • Strong problem-solving and interpersonal skills, • Able to adapt quickly during a growing operational phase Company DescriptionAlley Pond is redefining what a golf experience looks like in New York. We’re building more than a venue — we’re creating a social hub where golf, design, and lifestyle come together. From curated retail to elevated food & beverage, every detail is intentional. This is a rare opportunity to be part of an opening team shaping the future of urban golf. If you enjoy fast-paced environments, take pride in execution, and want to grow with a brand from day one — you’ll fit right in.

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  • Assistant Manager
    Assistant Manager
    hace 1 mes
    $66000 anual
    Jornada completa
    Manhattan, New York

    Locations: Upper West Side (10024) & Lower Manhattan (10007) A NYC Food Handler's is required Job Overview We are seeking a dynamic, service-driven Assistant Manager to join our team across two New York City locations. This role is rooted in hospitality—creating a warm, welcoming, and consistent guest experience while ensuring smooth and efficient store operations. As Assistant Manager, you will lead by example on the floor, inspiring your team to deliver exceptional service, maintain high standards, and foster a positive, guest-first environment. You will serve as a key operational leader, supporting staff, resolving issues in real time, and ensuring that every guest interaction reflects our commitment to excellence. Key Responsibilities Hospitality & Guest Experience • Lead by example to ensure exceptional hospitality is consistently delivered by you and the entire team, • Create a welcoming, service-oriented environment that prioritizes guest satisfaction and repeat business, • Handle customer inquiries and concerns with professionalism, empathy, and urgency, • Enforce company standards for customer service, cleanliness, and product quality Team Leadership & Support • Supervise, coach, and support staff during shifts to ensure smooth service and strong team morale, • Perform all responsibilities expected of a team member, stepping in wherever needed, • Cover shift call-outs when no other team member is available, • Ensure all staff adhere to uniform policies and health & safety compliance standards, • Support hiring, onboarding, training, and ongoing development of team members Operations & Store Management • Oversee daily store operations to ensure efficient, seamless service across both locations, • Serve as the first point of contact for operational issues and escalate to the Assistant Director of Operations when necessary, • Assist with opening and closing procedures, ensuring readiness and accuracy, • Enforce company standards across all areas, including cleanliness, drink quality, and overall store presentation Inventory & Compliance • Monitor and maintain store inventory, including paper goods, milk, pastries, and other essential supplies, • Oversee stock replenishment and organization to support uninterrupted service, • Ensure the store consistently meets NYC Health Department standards and regulations Financial & Administrative Duties • Manage cash handling procedures with accuracy and integrity, • Conduct bank runs, including obtaining change, making deposits, and cashing petty cash, • Support payroll processing and basic administrative tasks as needed Sales & Business Growth • Motivate the team to meet and exceed sales goals while maintaining a hospitality-first mindset, • Assist with merchandising and in-store initiatives that enhance the guest experience and drive revenue, • Support local marketing and promotional efforts to increase store visibility Requirements • Proven experience in a supervisory or Assistant Manager role, ideally in retail, café, or hospitality environments, • Strong leadership skills with a hands-on, team-first approach, • Passion for hospitality and delivering exceptional guest experiences, • Excellent communication and interpersonal skills; bilingual abilities are a plus, • Proficiency in POS systems, cash handling, and retail operations, • Experience with inventory management, purchasing, and basic administrative functions, • Strong organizational and multitasking abilities in a fast-paced environment, • Knowledge of health, safety, and sanitation standards (NYC experience preferred) Why Join Us? Join a team that puts hospitality at the heart of everything we do. This is an opportunity to grow as a leader, make a meaningful impact on both guests and team members, and be part of a collaborative, high-energy environment. We’re looking for someone who thrives on creating memorable experiences, leading with intention, and continuously raising the bar.

    Inscripción fácil
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