The Head Spa Manager
21 days ago
Dallas
Job DescriptionSalary: $25 Hourly Job Title: Manager Location:University Park, Texas Position Type:Full Time (40 Hours Weekly) (1 Opening) Schedule: Monday-Tuesday and Thursday-Saturday (1 Saturday Off/Month) Compensation: $25 hour plus location profit sharing Job Summary: BEST WORK ENVIRONMENT. We are here to help you grow! Seeking a positive leader with exceptional attention to detail and a passion for building and scaling luxury wellness businesses. Our ideal Manager is polished, business-minded, and motivated to lead by example while cultivating a high-performing, inclusive team culture. As Manager, you will oversee operations, quality of services including blow outs and scalp therapies, client education, staff and service protocols, mentor and develop your team, drive sales and marketing initiatives, and deliver on the promise of a rejuvenating, world-class client experience. This is a unique opportunity to join a pioneering brand in aesthetic wellness and contribute to the success of a flagship location that is setting new global standards in luxury spa serviceswhile growing your skills in service and business management. Each location will have three Assistant Managers equally splitting duties. Ideal Candidate Highlights • Strong verbal and written communication skills, • Blow Out Drybar Exceptional Experience Required, • UpDo Experience Required, • Punctual, Organized, & Attentive to Details, • Driven, Self-Motivated, & Purposeful, • Extensive management experience to including reporting and booking systems Key Manager Responsibilities: Client Experience & Relationship Management • Foster a loyal client base by delivering personalized, seamless service from first impression to follow-up., • Drive location revenue through strategic promotion of services, memberships, and retail products., • Oversee and analyze daily, weekly, monthly, and quarterly sales reports; translate insights into action plans., • Manage day-to-day spa operations with precision and efficiency., • Oversee inventory for both retail and backbar; ensure accurate ordering and stock levels to support business needs., • Recruit, mentor, and inspire staff to perform at the highest level., • Lead weekly and monthly team meetings to align staff on goals, training, and service excellence., • Provide ongoing professional development., • Conduct evaluations of mastery of Head Spa protocols and products for trainees and employed Head Spa Therapists., • Maintain a pristine, safe, and welcoming spa environment consistent with luxury brand standards., • Ensure that all treatments, protocols, and interactions reflect the exclusivity and professionalism of The Head Spa Key Service Treatments: * • Fast paced blow outs and styling, • Luxurious Head Spa Treatments (training provided), • Building and educating clients on individualized home regimens for skin and hair (training provided), • Skin and scalp analysis (training provided) Key Additional Qualifications: • Education:, • Fully licensed Cosmetologist in Texas, • Bonus: Bachelor's degree in Business, Communications, Marketing, or related field., • Experience:, • Fast paced blow outs experience REQUIRED, • Minimum 35 years of management experience in luxury retail, hospitality, or wellness., • Proven track record in sales growth, team leadership, and client relationship management., • Skills:, • Exceptional written and verbal communication skills., • Strong business acumen with experience in financial reporting, inventory, and operations., • Proficiency in Microsoft Office Suite, CRM/POS systems, and social media platforms., • Attributes:, • Polished, professional, and detail-oriented., • Passionate about wellness, beauty, and delivering world-class experiences., • Inspiring leader with the ability to cultivate collaboration and inclusivity. Benefits • Competitive compensation + performance-based commission., • Employee discounts on services and luxury retail products., • Access to advanced leadership training and professional development., • Positive, team-centered culture in one of Dallass most prestigious locations. Application Process Please submit your resume and a cover letter highlighting your leadership experience and passion for luxury wellness to . The Head Spa is an equal-opportunity employer dedicated to inclusivity, excellence, and innovation.