Behavioral health case manager jobs in New York, New YorkCreate job alerts

$7,500 SIGN ON BONUS FOR EXTERNAL APPLICANTS Coverage Area: Manhattan, Bronx and Westchester County New York At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. In this RN Field Clinical Care Manager role, you will be an essential element of an Integrated Care Model by relaying the pertinent information about the member needs and advocating for the best possible care available, and ensuring they have the right services to meet their needs. There will be travel expectations throughout advertised boroughs. If you are located in New York state, you will have the flexibility to work remotely* as you take on some tough challenges. Primary Responsibilities: • Assess, plan and implement care strategies that are individualized by patient and directed toward the most appropriate, lease restrictive level of care, • Perform the NYS UAS Assessment in the member's home at least twice per year and as needed, • Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services, • Manage the care plan throughout the continuum of care as a single point of contact, • Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members, • Advocate for patients and families as needed to ensure the patient's needs and choices are fully represented and supported by the health care team You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • Current, unrestricted RN license for the state of New York, • 2+ years of relevant clinical work experience, • 1+ years of experience of community case management experience coordinating care for individuals with complex needs, • Experience in long-term care, home health, hospice, public health or assisted living, • Proficiency with MS Word, Excel and Outlook, • New York state issued ID or ability to obtain one prior to hire, • Reside in New York state, • Ability to travel in assigned region to visit Medicaid members in their homes and/or other settings, including community centers, hospitals or providers' offices Preferred Qualifications: • Behavioral health or clinical degree, • Experience with electronic charting, • Experience with arranging community resources, • Field based work experience, • Background in managing populations with complex medical or behavioral needs, • Proficient in use of UASNY *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $40.00 to $54.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. #uhcpj At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. The RN Clinical Care Coordinator will be the primary care manager for a panel of members with complex medical/behavioral needs. Care coordination activities will focus on supporting member's medical, behavioral, and socioeconomic needs to promote appropriate utilization of services and improved quality of care. Expect to spend about 80% of your time in the field visiting our members in their homes or in long-term care facilities. You'll need to be flexible, adaptable and, above all, patient in all types of situations. Do you live or are you willing to travel to any of the following counties? Hudson and Surrounding Counties, NJ Primary Responsibilities: • Engage members face-to-face and/or telephonically to complete a comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural, and socioeconomic needs, • Develop and implement person centered care plans to address needs including management of chronic health conditions, health promotion and wellness, social determinants of health, medication management and member safety in alignment with evidence-based guidelines, • Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan, • Provide education and coaching to support member self-management of care needs and lifestyle changes to promote health, • Support proactive discharge planning and manage/coordinate Care Transition following ER visit, inpatient or Skilled Nursing Facility (SNF) admission, • Advocate for members and families as needed to ensure the member's needs and choices are fully represented and supported by the health care team You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • Current, unrestricted independent licensure as a Registered Nurse, • 2+ years of clinical experience, • 1+ years of experience with MS Office, including Word, Excel, and Outlook, • BSN, Master's degree or higher in clinical field, • CCM certification, • 1+ years of community case management experience coordinating care for individuals with complex needs, • Experience working in team-based care, • Background in managed care Physical Requirements: • Ability to transition from office to field locations multiple times per day, • Ability to navigate multiple locations/terrains to visit employees, members and/or providers, • Ability to transport equipment to and from field locations needed for visits (ex. laptop, stethoscope, etc.), • Ability to remain stationary for long periods of time to complete computer or tablet work duties Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.27 to $50.48 per hour based on full-time employment. We comply with all minimum wage laws as applicable. #UHCPJ At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Overview Provides direct psychosocial services to mentally ill individuals in the community who are experiencing, or are at risk of, an acute psychological crisis or are in need of mental health treatment. Provides assessment, linkage, coordinates with, referral to and follow-up with appropriate ongoing service providers. Provides information and consultation to other community agencies and other disciplines, including other services of VNS Health. Assists in the overall administrative and clinical functioning of the program. Works under general direction. Licenses and Certifications: Valid driver's license required Current registration to practice as a Licensed Social Worker in New York State preferred Education: Master's Degree in Social work, or other Human Services-related field required Work Experience: Minimum three years experience as an MSW working with patients in a mental health setting required Pay Range USD $70,200.00 - USD $87,700.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

LanceSoft is seeking a travel nurse RN Case Management for a travel nursing job in Brooklyn, New York. Job Description & Requirements • Specialty: Case Management, • Discipline: RN, • Start Date: 01/12/2026, • Duration: 13 weeks, • 37.5 hours per week, • Shift: 8 hours, days, • Employment Type: Travel Required Skills & Experience: -Minimum three (3) years’ experience in direct patient care. Required Education: -Bachelor’s Degree in Nursing (BSN) required. Preferred Education: -Master's Degree in Nursing, preferred. Required Certifications & Licensure: -Current NY State RN License required. -Basic Life Support (BLS) required. -Advanced Cardiovascular Life Support (ACLS) required. Preferred Certifications & Licensure: -Pediatric Advanced Life Support (PALS) preferred. -Case Manager Certification (CCM) preferred. About LanceSoft Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization. Lancesoft Inc. is one of the highest rated companies in the industry. We have been recognized as one of the Largest Staffing firms and ranked in the top 50 fastest Growing Healthcare Staffing firms in 2022. Lancesoft offers short- and long-term contracts, permanent placements, and travel opportunities to credentialed and experienced professionals throughout the United States. We pride ourselves on having industry leading benefits. We understand the importance of partnering with an expert who values your needs, which is why we’re 100% committed to finding you an assignment that best matches your career and lifestyle goals. Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for.LanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities. Benefits • Weekly pay, • Medical benefits

Job DescriptionDescription: Who is Harmony Health Group Harmony Health Group was founded in 2015 with the mission of providing a safe, supportive, and therapeutic environment for individuals struggling with substance use disorders. Our first facility offered a flexible continuum of care designed to help clients navigate each step of their recovery journey. Since then, we’ve continued to grow and broaden our services to include co-occurring and primary mental health treatment, allowing us to better meet the needs of the communities we serve. We remain committed to expanding access to high-quality, evidence-based behavioral health care; delivered by a team of dedicated professionals who are passionate about making a difference. Why Harmony Health Group: • Comprehensive benefits package, including medical, dental, vision, and life insurance, • Robust training program with clear pathways for professional growth and advancement, • Flexible scheduling options, with 1st, 2nd, and 3rd shifts available, • Full-time and part-time positions to match your ideal work–life balance, • Meaningful, rewarding work where you play a key role in supporting clients on their recovery journeys You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Job Type: Full-Time Location: Union, NJ About this role: Responsible for overseeing and developing the Clinical department including hiring, supervision, evaluation and scheduling. Develop, plan and implement strategies for program continuation and growth. Provide clinical training to clinical staff and interns. Must have a positive and supportive attitude toward the company and its overall success. Provide both clinical and personnel supervision of the clinical staff. Must have the ability to think globally, solve problems and have good decision-making skills, including critical thinking skills. Assist with clinical aspects of clients prior to discharge, and "step-down". Accountable for clinical paperwork and monitoring of Clients Programs Schedule. As the Clinical Director with Harmony Health Group, you will: • Supervise and oversee all aspects of the clinical department following the agency mission demonstrated by setting departmental goals and objectives. Evaluate existing contract compliance, monitoring and reporting to ensure all goals are being met, • Hiring, supervision, evaluation, scheduling, promotion, corrective action of paid and volunteer personnel (interns) within the department, • Regularly review and recommend changes in program services to meet client needs with particular emphasis on services for underserved populations, oversight of program evaluation and quality assurance functions for department including assessment of applicable legal and professional requirements and monitoring treatment plans for clients, • Ensure contract compliance for department and volunteer personnel within the department. Initiate, implement and monitor compliance with evidence based practices, • Work with other members of the management team to assure successful communication and coordination between all departments, and participate in strategic planning, • Regularly provide clinical training to clinical services staff and interns, • Recruitment of clinical interns, conduct outreach and maintain working relationships with graduate schools, • Lead daily staff briefing meetings, • Provide clinical training to clinical services staff: Intervention Program, Train the Trainer, ASAM's, • Able to redirect clients into appropriate program of care, when they are not ready to leave, • Contact family members as needed, to discuss needed support for the client, • The director of substance abuse counseling services shall be responsible for the direction, provision and quality of substance abuse counseling services, including the following:, • Developing and maintaining written objectives, policies and procedures, an organizational plan and a quality assurance program, reviewed by the administrator, for substance abuse counseling services;, • Ensuring that the behavioral and pharmacologic approaches to treatment are evidence based or based on objective information to provide treatment services consistent with recognized treatment principles and practices for each level of care and type of client served by the program;, • Providing or ensuring, and documenting, that direct clinical supervision is provided at least one hour per week to all clinical staff, individually or in a group setting, with group supervision not to exceed 50 percent of supervision time;, • Ensuring that substance abuse counseling services are provided as specified in the client treatment plan, and coordinated with other client care services, if applicable, in order to provide continuity of care;, • Ensuring that the assessment, diagnosis and treatment of clients with co-occurring disorders is provided by appropriately trained and qualified clinical staff, and that the clinical supervision of such staff is provided;, • Assisting in developing and maintaining written job descriptions for substance abuse counseling personnel, and assigning duties;, • Assessing and participating in staff education activities and providing consultation to program personnel;, • Providing orientation to and evaluation of new counseling staff prior to the assignment of counseling responsibilities;, • Ensuring that all counseling staff are properly licensed or credentialed in accordance with this chapter;, • Participating in the identification of quality care indicators and outcome objectives and the collection and review of data to monitor staff and program performance;, • Participating in planning and budgeting for the provision of substance abuse counseling services; and, • Master’s degree in a mental health related field (psychology, social work, marriage & family, or mental health counseling) required., • Must be a licensed Psychologist, LMHC, LCSW, LMFT, LCDC, or equivalent in the State of practice. License must be current and in good standing., • Must hold a CCS and LADAC certification., • 3+ years of progressively responsible substance abuse program management experience and staff supervision, including expertise transforming clinical staff into a highly functional team. Experience preferred in the field of chemical dependency/substance abuse/psychiatric setting or human services field., • Ability to work as a team member and possess strong management, communication, organizational and interpersonal skills, • Ability to work under stressful conditions and be flexible in relation to department needs, • Knowledge of Joint Commission standards within the Department, • Knowledge of HIPAA laws, Drug Free Workplace Policies, Workplace Violence, • Knowledge of Corporate Integrity and Compliance Programs. Strong computer literacy and in current technology. Knowledge of 12 Step Programs, • Administrative Management:, • Monitors the Client Orientation (Onboarding), • Accountable for reviewing clinical paperwork: Progress Notes, After Treatment Plan, Telephone Notes, Treatment Plan Records, Bio-Psycho Social Addendum -Assessment., • Implement and follow through on Departmental Standard Operating Procedures, • Facilitate weekly peer meetings -follow through with concerns, • Facilitates meeting with clients to be discharged, • Physical presence at the residences; 3-4 times weekly, • Follow up on Step-down Board, Insurance and Discharges, • Daily communicate with Case Manager Supervisor to develop group schedule and staff assignment, • Develop programming for Inception and Target populations as well as Focus group, • Communicates with Facility Director regarding outings to ensure coordination is effective, • Assist in completing overflows of all intakes, • Meet with clients when they are on Precaution Watch Note, • Responsible for reviewing the Concurrent Review CCR - with each therapist once UR reports concerns, • Must be reliable and consistent with attendance and punctuality to work, • Represent the Organization in a professional manner, • Understand and follow all policies and procedures of the Organization. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. Working Conditions and Environment: • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • The noise level in the work environment is usually moderate. Must be able to work in a fast-paced, high stress environment with stringent monthly deadlines and quotas. The noise level in the work environment is usually moderate. Compensation details: 100000-120000 Yearly Salary PI7f74c7a408df-25405-39226516

Job DescriptionPosition: Care Manager. Description: The Care Manager (CM) works with Medicaid Health Home clients with complex healthcare needs, and responsibility for overall management of a caseload of approximately 25-30 clients. Responsibilities • Responsible for the overall caseload management and case management team service delivery.• Conduct comprehensive assessments or reassessments inclusive of medical, behavioral, rehabilitative and long-term care and social service needs.• Develop and implement individualized patient-centered care plans to identify the member’s needs and goals and include family members and other social supports as appropriate.• Case conference with a primary care physician and/or specialists and other care team members identify and involved in the member’s care plan.• Refer and link the client to needed services to support care plan goals, including medical/behavioral health care, patient education and self-help/recovery and self-management.• Following up with the hospital or ER upon notification of a client's admission and/or discharge.• Facilitating discharge planning from an ER, hospital, residential or rehabilitative setting to a safe transition/discharge where care needs are in place.• Coordinate the provision of services including as per their acuity level.• Support adherence to treatment recommendations.• Monitor and evaluate a client’s needs, including prevention, wellness, medical, mental health, care transitions, and social and community services as appropriate.• Complete all required internal and external trainings. • Adhere to agency personnel policies, expectations and professional requirements. Qualifications, Experience & Requirements Education: Bachelor’s degree and/or CASAC certification.Experience: 2 years case management, care coordination or case management experience, working in community-based programs. Experience working with Medicaid, chronically ill and/or functionally challenging populations.Technical skills: computer literacy, EMR/database familiarity, proficiency/familiarity with mobile technology.Cultural competence: awareness of and ability to work non-judgmentally with diverse and culturally complex populations.Interpersonal skills: critical thinking skills, writing and oral communication skills; energetic and positive approach to working with in an evolving and challenging environment.Travel: ability and willingness to travel throughout NYC.Language: bi-lingual (English/Spanish) preferred.

Job Description Operations Manager Brooklyn, NY 85-115K Overview: A growing behavioral health organization is seeking a hands-on Operations Manager to oversee daily operations across multiple functions. This new role is ideal for a resourceful, take-charge professional who thrives in a structured environment and enjoys implementing systems that improve efficiency, quality, and team accountability. The Operations Manager will report to the Director of Operations and work closely with the Office Coordinator. You'll be responsible for overseeing case management staff, supporting tech-related and strategic projects, and identifying ways to optimize workflows and execution. This is a critical role designed to bring cohesion and structure to a fast-growing environment. Key Responsibilities: * Supervise and support case managers and ensure consistent performance * Oversee ongoing operational and tech-related projects across departments * Collaborate with leadership to build and improve internal workflows * Implement systems for accountability and efficient task completion * Ensure quality of service, responsiveness, and communication across the team * Identify inefficiencies and proactively improve processes * Serve as a central point of coordination across office operations * Work alongside non-clinical and clinical teams to ensure alignment Ideal Candidate Profile: * Takes initiative and ownership without needing to be asked * Energetic, fast-paced, and thrives in a growing environment * Healthcare operations experience (ABA or behavioral health a plus) * Strong organizational and time management skills * Ability to supervise, motivate, and develop staff * Problem solver who's comfortable juggling multiple priorities • Requirements: experience in healthcare, behavioral health, or similar setting * Prior team oversight or project leadership experience * Excellent communication, interpersonal, and decision-making skills * Comfortable with tech tools and learning new systems Email:

Job DescriptionBenefits: • 401(k), • Competitive salary, • Free food & snacks, • Free uniforms, • Health insurance, • Paid time off Benefits/Perks • Competitive Compensation, • Great Work Environment, • Career Advancement Opportunities Responsibilities • Prepare schedules, including pulling charts and notes, as well as setting up medical systems for job improvements, • Take intakes from new clients/Send documentation to clients setup trainings and interviews, • Answer phones and field questions about technician working with clients, • Communicate with HR Company for Diciplinary Actions imposed on staff, • Track authorization results with insurance companies,, • Manage credentialing of practitioners, • Maintain client records in EMR Systems, • Operate email systems and messaging systems, • Manage and obtain documentation for onboarding of new clients, • Manage procedural safeguards for technicians, • Monitor violations of technicians and reporting, • Input new staff into HR systems, • Manage vacations and PTO time of technicians, • Create Proficiency SystemQualifications, • BLS Certification or Certified Medical Assistant desired, • Excellent customer service skills, • Strong attention to detail, • 3 years experience working in medical office, • Experience working with insurance companies, • Experience with creating systems, • Must be Proficient in Microsoft Office Suite

About the Company: Octave is a modern behavioral health practice creating a new standard for care delivery that’s both high-quality and accessible. With in-person and virtual clinics in multiple states, the company offers evidence-based individual, couples, and family therapy, while pioneering relationships with payers to make care more affordable through insurance. By raising the bar on how care is delivered and how providers are supported, we are building a sustainable system that values equity, affordability, and effectiveness. About the Role: The Licensed Clinician works within an organizational structure to provide high quality behavioral health care to our clients. Octave Clinicians will join a diverse clinical team in providing therapy in a collaborative, client-centered, evolving environment. Octave Clinicians demonstrate strong clinical service thinking, informed by evidence-informed therapies. It is our effort to drive quality access and customize mental health treatment plans and service delivery for our clients. This role requires in-office availability five days a week at our Flatiron District office. Our salaried Clinician role provides client-facing hour standards, schedule flexibility, and benefits. Octave full-time status: Standard weekly work schedule of 40 hours which includes client sessions, clinical documentation, care coordination, consultation, team/manager meetings and also contribution to company initiatives such as Quality Assurance (QA). The schedule will be as follows: • Monday: 11:00 a.m. - 7:00 p.m., • Tuesday: 11:00 a.m. - 7:00 p.m., • Wednesday: 11:00 a.m. - 7:00 p.m., • Thursday: 10:00 a.m. - 6:00 p.m., • Friday: 9:00 a.m. - 5:00 p.m. You will make an impact because you are: • Conduct Assessments: Perform comprehensive assessments to understand clients' psychological and emotional needs, including gathering information about their background, medical history, and presenting issues., • Develop Treatment Plans: Create individualized treatment plans with measurable goals that align with clients' needs and therapeutic objectives., • Provide Therapy: Deliver evidence-based therapy interventions. Engage clients in a therapeutic process that fosters self-awareness, resilience, and positive change., • Monitor Progress: Track client progress using standardized measures such as the PHQ9 and GAD7,and adjust treatment plans as needed to meet evolving needs and goals, providing feedback and encouragement., • Crisis Intervention: Respond to clients in crisis, using de-escalation techniques and assessing safety risks, with follow-up action as necessary., • Collaborate with Multidisciplinary Teams: Work closely with other healthcare professionals, such as psychiatrists, social workers, case managers, and primary care providers, to provide comprehensive care and coordinate treatment., • Document Sessions: Maintain detailed, accurate, and confidential records of client interactions, treatment plans, and progress notes in accordance with organizational policies and professional standards., • Stay Informed on Best Practices: Keep up-to-date on current research, treatment methods, and clinical best practices to ensure high-quality care., • Participate in Supervision and Training: Attend regular supervision sessions, staff meetings, and professional development opportunities to enhance skills and remain compliant with licensing requirements., • Assignment Participation: Complete weekly administrative tasks including attendance of team/manager meetings, contribution to company initiatives such as Quality Assurance (QA) note review, and special projects as assigned. You are a good fit if you are: • Passionate about improving mental healthcare outcomes and expanding access to behavioral health services., • Strong foundation in and commitment to evidence-based practices, with a focus on case conceptualization as a key element of quality therapy., • Open to treating clients from diverse cultural backgrounds and varying presentations, with an emphasis on culturally responsive and competent care., • Flexible and adaptable in approach, with a commitment to continual learning and professional growth., • Effective communicator, able to work collaboratively with colleagues and stakeholders, and thrive in a culture of feedback and transparency., • Authentic, humanistic, and relationship-driven, focusing on holistic care for individuals beyond their symptoms., • Demonstrates resilience, adaptability to change, and effective self-care in a professional setting., • Proven ability to provide exceptional customer service to external stakeholders, including psychiatrists and primary care physicians Education & Experience: • Master’s Degree or higher from an accredited school of Social Work, Psychology, Counseling or Marriage, or Family and Child Counseling., • Must be registered with the New York State Education Department Office of the Professions as an LMFT, LCSW, LMHC, or LPCC., • Clinicians are required to maintain appropriate licensure through the New York Board of Behavioral Science., • At least 1 year of related post-license clinical experience required., • PsyD, PhD, LMFT, LPCC, LMHC, or LCSW, • Current License in New York., • Located in New York City, New York., • Certain payor relationships may exclude you from employment. Workspace Requirements • Maintain a private, secure workspace that ensures client confidentiality and complies with HIPAA regulations; preventing unauthorized access to client information, and keeping physical and digital records secure., • Ensure a clean, professional, and non-distracting background for video sessions to maintain a professional image and uphold client trust. Octave's Company Values: The below values drive our day-to-day operations. • We’re human beings first. We operate with empathy and kindness – with our clients, with our collaborators, and with ourselves., • People deserve better than status quo. We’re willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen., • No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better., • Partnership paves the path ahead. We don’t operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger., • Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow., • Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust – and always leave things better than we found them., • There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level. Physical Requirements: • Must be able and willing to work from our Flatiron District office five (5) days per week., • Prolonged periods sitting at a desk and working on a computer., • Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet., • Must be able to observe and communicate information on company provided laptop., • Move up to 10 pounds on occasion., • Must be eligible to work in the United States without sponsorship now or in the future. Compensation: Octave is committed to pay equity. To maintain our commitment to pay equity, Octave will follow Pay Transparency regulations on all open job postings. Current Pay Transparency laws require companies to include a position's salary or hourly wage range (not including bonuses or equity-based compensation) in any internal or external job posting. This requirement extends to job postings published by a third party at an employer's request. Octave will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Octave’s legal duty to furnish information. Starting pay for qualified applicants will depend on a combination of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is set forth below and this range may be modified in the future. The salary range is $81,375 - $105,000. Additionally, this position is eligible for the following benefits: company sponsored life insurance, disability and AD&D plans. Voluntary benefits such as 401k retirement, medical, dental, vision, FSA, HSA, dependent care and commuter/parking options are also available. Octave offers generous Paid Time Off as well as paid parental leave benefits. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Application Instructions: Please complete the following application. Please note that the U.S. Equal Opportunity Employment Information questions below are used for the purposes of EEOC reporting and are optional to complete. Octave is unable to change these questions and we acknowledge that many of the U.S. Equal Opportunity Employment Information questions are not inclusive or affirming of all aspects of cultural identity. Octave is committed to an inclusive workplace environment, and this information will not inform how we approach hiring or employment.

A supportive housing program in New York City is seeking a Senior Case Manager to join their team. In this role, the Senior Case Manager will provide case management, housing support to participants and monthly reporting requirements that will ensure compliance with the parameters of the program. About the Opportunity: • Start Date: ASAP, • Assignment Length: Temp with potential to perm, • Schedule: Monday to Friday, • Serve as the primary liaison between participants, Superintendents, and Building Managers to ensure timely completion of all apartment and building repairs, • Maintain a detailed building/apartment log, including dates and condition reports for units and common areas, • Identify and report non-compliance issues related to apartments or buildings to the Program Director, • Deliver case management services and provide on-site crisis intervention as needed, • Complete all required service plans in accordance with program standards, • Plan and facilitate monthly tenant meetings, tenant activities, and staff meetings, • Educate participants on housekeeping, home safety, budgeting, and landlord/tenant relations, • Maintain accurate documentation of all tenant interactions, • Conduct home visits to assess compliance with program rules and identify needs for supportive service referrals, • Report any suspected child neglect or abuse immediately to the Program Director., • Conduct and document annual and monthly apartment inspections., • 3+ years of experience in a Behavioral and/or Mental Health setting, • High School Diploma / GED, • Strong judgment and decision-making skills with demonstrated business acumen, • Ability to handle sensitive issues with diplomacy and discretion, • Excellent organizational and multitasking abilities, • Strong interpersonal and communication skills (verbal and written), • Associate's and/or Bachelor's Degree, • Bilingual (English and Spanish)

Job Description Job Title: Case Manager – Community Resources for Employment and Development (CRED NYC) Job Type: Full-Time Compensation: $27.47–$30.22 per hour Location: Jamacia, NY Schedule: Monday–Friday, primarily 9:00 a.m.–5:00 p.m., with some evening hours required between 5:00 p.m.–9:30 p.m., 1 to 2 times per week as needed. Flexibility required based on program needs. Hours: 35 hours per week About Queens Community House (QCH) Queens Community House (QCH) is a multi-site, multi-service settlement house committed to empowering the diverse communities of Queens. Through a broad spectrum of programs, we support individuals of all ages in achieving their personal, educational, and career goals while fostering inclusive, thriving communities. We welcome individuals from all backgrounds who share our commitment to social justice and community well-being. Position Summary QCH is seeking a participant-centered Case Manager to join the CRED Career Services team. This role works directly with young adults ages 18 – 40 to identify barriers, develop individualized plans, and support them in reaching their personal, educational, and career aspirations. • Caseload: 20–30 participants per cohort, • Alumni Support: Outreach for up to 12 months post-program completion (approximately 60 participants annually), • Reporting: Reports to the CRED Program Director Key Responsibilities Case Management • Develop individualized service plans outlining short- and long-term goals., • Conduct comprehensive assessments to support participants in exploring training and career pathways., • Maintain accurate participant records (physical and digital) using SharePoint, DYCD Connect, and Salesforce., • Conduct outreach, home visits, and follow-up services to support retention., • Collaborate with internal departments to connect participants with Family Support Services and other resources., • Partner with Career Services colleagues to coordinate case management., • Maintain consistent communication with parents/guardians to support participant achievement., • Maintain detailed case notes and document all interactions in DYCD Connect and Salesforce., • Attend team meetings, trainings, and professional development sessions., • Support the CRED admissions process by participating in prospective student screening, interviews, and eligibility reviews., • Conduct intake meetings and assessments to determine participant readiness and alignment with program goals., • Maintain accurate documentation of all intake and enrollment decisions in DYCD Connect, Salesforce, and shared databases., • Assist with onboarding and orientation for new participants to ensure a smooth transition into the program., • Collaborate with the Program Director, Instructor(s) and Intake Team to refine intake procedures and improve participant experience. Qualifications • High School Diploma or GED is required, • 2–4 years of experience working with individuals involved in the criminal justice system, mental health, substance use, or behavioral health settings., • Proficiency in Microsoft Office Suite and data tracking platforms such as DYCD Connect or Salesforce., • Ability to manage multiple priorities while working independently and collaboratively., • Availability for a full-time schedule with flexibility as needed. Preferred Skills & Qualities • Bachelor’s degree in psychology, social work, criminal justice, or related field., • Strong interpersonal and communication skills for engaging youth, families, and partners., • Experience facilitating workshops for youth or young adult audiences., • Knowledge of the Fair Chance Act (preferred)., • Familiarity with community-based partners, referral systems, and support networks., • Empathetic, mission-aligned approach to serving diverse communities. What We Offer QCH offers a competitive compensation package, including: • Medical, Dental, and Vision Insurance, • Life Insurance & Flexible Spending Accounts (FSA), • 403(b) Retirement Plan, • Paid Family Leave (with full pay during approved leave), • Up to 27 days of PTO (17 days in the first year) + 12 sick days, • Federal holidays off, • Ongoing training, professional development, and networking opportunities Equal Opportunity Employer Queens Community House is an Equal Opportunity Employer committed to creating a diverse and inclusive workplace. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or veteran status. We maintain a drug-free workplace.

Job Description Who We Are: Click Therapeutics, Inc., develops, validates, and commercializes software as prescription medical treatments for people with unmet medical needs. As a leading innovator of Digital Therapeutics™, Click delivers accessible, clinically proven, FDA-regulated prescription treatments to the smartphone in your hand. Click's treatments are defined by a commitment to applying technical and scientific rigor and patient-centric design to the development process. This results in uniquely engaging experiences that achieve compelling clinical outcomes for patients seeking new treatment options. Click Therapeutics continuously expands and refines its platform with novel cognitive, behavioral and neuromodulatory mechanisms of action and advanced data-driven tools such as artificial intelligence and machine learning. The digital therapeutics under development on Click's platform address diverse areas of therapeutic need, including indications in psychiatry, neurology, oncology, immunology, and cardiometabolic diseases. Consistently named a best place to work, Click fosters an inclusive, diverse workforce of innovators, clinicians, scientists, researchers, designers, technologists, engineers and more, united in a common mission to provide patients everywhere access to safe and effective prescription digital therapeutics. For more information, visit and connect with us on LinkedIn. About the Role: We are looking for a Senior Product Manager who is confident in their ability to understand the needs of the users of our products and transform that understanding into engaging solutions to their problems. Click's software and technology is pioneering in health care which requires the product managers at Click to collaborate with multiple experts such as clinicians, scientists, product designers, software engineers, market researchers and data scientists. The Senior Product Manager will be focused on delivering our pipeline products through clinical trials and to market. This position is based out of Click's headquarters located in Tribeca, NYC, at the center of one of the fastest-growing digital health communities. We have a hybrid working model that consists of at least 3 days in office each week. Responsibilities: • Work in collaboration with scientific, business, and engineering leaders to rapidly define and develop features that deliver therapeutic value to our patients & our partners., • Understand scientific concepts and identify opportunities to translate ideas into testable, scalable products and prototypes., • Deeply understand and synthesize the complexities of the healthcare environment including regulations, existing clinical workflows, and patient journeys into high potential product opportunities., • Facilitate workshops with external business partners to gather requirements, drive consensus, and clarify strategic direction., • Translate requirements into clear user stories that can be efficiently communicated to the development team to deliver into working software., • Work closely with the development team, acting as a key driver for Agile ceremonies such as Stand up, Retrospective, Sprint Planning & Sprint Reviews., • Manage timelines and a product roadmap to organize timely feature releases and minimize release delays., • Drive effective teamwork, communication, collaboration and commitment across multiple departments., • 4+ years of experience working as a Product Owner or Product Manager in an Agile and/or SCRUM environment for mobile products., • Experience in bringing a software product to market, or managing a major release for a live product., • Experience working on cross-functional teams to deliver software applications., • Excellent verbal and written communication skills, demonstrated through the creation of strong presentation materials, product requirements documents & user stories., • Strong facilitation skills, with experience in managing the requests & expectations of multiple stakeholders and upper management., • Strong technical leadership, project management, analytical problem solving, business analysis, and troubleshooting skills., • Experience with systems design and/or foundational coding concepts., • Experience translating technical concepts and solutions to non-technical and executive audiences., • Experience conducting user research through both qualitative and quantitative methods., • Individuals who are fluent in speaking, writing and reading in Japanese are strongly preferred., • Background or previous experience in neuroscience, psychiatry, psychology, behavior change, digital health or a related field., • Experience in consulting or client services., • Experience in Cultural Change/Digital Transformation projects., • Experience conducting clinical research. The base salary range for this position is between: $125,000 - $175,000. The final base salary will be dependent upon skills, experience and location. In addition to the base salary, Click Therapeutics offers an annual performance-based cash bonus and a generous equity package. Benefits: The role includes great benefits and is an excellent wealth-building opportunity at a fast-growing pre-IPO company in a nascent and extremely exciting space. Competitive Salary with Annual Review | Cash Bonus | Stock Options | 5% 401(k) matching | Medical | Dental | Vision | Life Insurance | Voluntary Benefits | Unlimited PTO | Uber One | Nectar Rewards | One Medical | Fertility Support | Fitness Reimbursement | Bike Membership | Professional Development Stipend | DoorDash and Catered Lunches | Parent Benefits | LinkedIn Learning | Gemini Enterprise Stack | Industrious Workspaces | Commuter Subsidies | Flexible Work Arrangement | Choice of Mac or Windows | Sponsored Company Events | Office Snacks and Beverages | Much More… Equal Employment Opportunity: Click Therapeutics is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Click Therapeutics also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Click Therapeutics in the U.S. In certain circumstances it may be advantageous to Click Therapeutics to support the application(s) for temporary visa classification and/or sponsor applications for permanent residence so that a foreign national colleague can accept or remain in a work assignment in the U. S. For certain classes of temporary visas, the resulting work authorization may be specific to Click Therapeutics and the specific job and/or work site. Click Therapeutics may at its business discretion decide to or refrain from obtaining, maintaining and/or extending the temporary visa status and/or sponsoring a colleague for permanent residency and /or employment eligibility, considering factors such as availability of qualified U.S. workers and the colleague's long-term prospects for securing lawful permanent residence, among other reasons. Employment applicants requiring immigration sponsorship must disclose, when initial application for employment is made, whether or not they are legally authorized to work for Click Therapeutics in the U.S. and, if so, whether that authorization permits them to work in the job they seek. In no case should Click Therapeutics support of a colleague's temporary visa application or sponsorship of a colleague for permanent residence be construed to guarantee success of that application or amend or otherwise invalidate the "at-will" employment relationship between the colleague and Click Therapeutics. Recruitment Phishing Scams: Fake job advertisements and offers are increasingly appearing on the internet. If you have encountered a job posting or have been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond and report it to the Federal Trade Commission and the FBI at . Please be mindful of the following: * Click Therapeutics will only reach out to you through an "@clicktherapeutics.com" email address. * Other than your email address or telephone number, which you may provide via a job application portal, Click Therapeutics will never ask you to provide personally identifiable information about yourself (such as a Social Security Number or Driver's License Number) via a messaging application (like that used on the LinkedIn platform or Microsoft Teams). * Click Therapeutics will conduct interviews face-to-face over Zoom. * All job postings will be listed on the Click Therapeutics official career page.

Job Description JOB SUMMARY The Case Manager will support and administratively/therapeutically engage the residents progress toward independence, housing, coordination and collaborating services. Perform Independent Living Plans (ILPs), psychosocial and progress notes, documenting resident health, wellbeing and care while in BAVR. Case Manager prime responsibility is organizing comprehensive service planning and assessment activity and assuring service plan implementation through direct case management or co-provider services. The Case Manager will also have either primary or shared responsibility, depending upon the specialty/discipline, in providing the residents with specific linkages/advocacy services with co-providers of housing, mental health, substance abuse, and healthcare services etc. as well as with parole boards. Together with the residents, the Case Manager will formulate residents’ comprehensive service plan in conjunction with specialty program staff. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) Activities with Persons Served • Participate in orientation of new residents by explaining the types of clinical services, recreational activities, and ICL programs that are available to residents., • Obtains and documents or files assessment information, such as medical, psychological, and social factors contributing to the resident's situation as well as information about the residents’ strengths, needs, abilities and preferences., • Collaborates with residents to utilize assessment information to complete and maintain resident service plans, offering an Integrated Healthcare approach to services and ensuring that plans include consideration of the residents’ cultural and ethnic background, customs, needs, beliefs and preferred language., • Instructs the resident in daily living skills, socialization skill enhancement and conflict resolution., • Provides supportive counseling in 1:1 or group formats that assist residents with modifying attitudes and behaviors as needed, by increasing understanding of self and others and by addressing service needs, strengths, abilities and environmental resources to attain goals., • Obtains and develops resource information for residents in all aspects of their care; disseminates this information to residents in a manner that is clear and understandable., • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the resident in meeting service plan goals., • May provide Critical Time Intervention procedures., • Facilitates individualized services to the resident that meet the diverse needs of the resident and focus on the discharge-planning goal., • Performs crisis assessment and nonverbal and verbal crisis intervention., • 1:1 Meet at least weekly with residents to follow-up on service plan goals and objectives., • Refers residents to community resources and other organizations; accompanies residents on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the resident., • Provide residents on both a group and an individual basis with transportation for housing placement, service appointments, recreational, or other service plan related purposes as appropriate, • Assist residents with developing a savings and money management plans within the scope of Department of Homeless Services and Veterans Administration regulations and optimizing resident income through advocacy with the HRA and VA; will offer and provide residents both group and individual instruction in budgeting, banking, resident skills such as shopping wisely from a price and product perspective, credit, and taxes., • Plans, escorts, and/or arrange social or recreational activities for and with residents., • Advocates on behalf of resident with outside service providers and within ICL. - Assists residents in finding and getting into vocational training or other training opportunities and work with other team members (e.g. Substance Abuse Specialist) in addressing the needs of residents., • Accompanies resident to appointments as needed. - Gives support & advice to significant others of the residents and Transitional Veterans Residence staff. Case Administrative Activities • Performs regular inspections of the residents’ living areas to ensure the safety of the residents, accountability of ICL property, and cleanliness of such areas., • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors; completes incident reports in accordance with ICL policy; accounts for residents and files missing person reports on residents not accounted for in accordance with ICL policy and procedure., • Conduct quarterly reviews of the service plans, assessment information, medical records, and changes in care. and follows-up to determine quantity and quality service provided., • Review length-of-stay profile with supervisor and address barriers to getting and/or keeping employment and housing and participates in weekly length-of-stay reviews., • Participates in ongoing reviews of existing linkages for their adequacy and, in recognition that a comprehensive co-provider service array is necessary to good outcomes, seek to extend program and other agency linkages as part of Continuous Quality Improvement., • Continually documents resident’s treatment progress, developing measurable and objective service plans that maximize a resident’s strengths and abilities in accordance with regulatory guidelines., • Assists in the orientation of new personnel when requested., • Maintains up-to-date, accurate individual paper and electronic case records on each assigned resident., • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Execute emergency plans as outlined in the policy and procedure manual; administers CPR or first aid to staff or residents who require such services., • Obtains and maintains CPR and First Aid certifications., • Other job-related duties that may be assigned ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL., • Basic understanding of the causes and processes of mental illness and substance abuse disorder., • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., • Ability to use sound judgment in identifying and solving problems and knowing when to seek assistance., • Ability to be aware of self and one’s impact on others, • Ability to learn, understand and comply with all regulations, policies and procedures., • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to work independently, and to conform to all applicable safety and accountability measures., • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening, attending to what other people are saying and asking questions as appropriate., • Ability to identify the nature of problems and to participate effectively in solving problems., • Ability to report for work as scheduled on a consistent basis., • Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies. QUALIFICATIONS AND EXPERIENCE Associate’s degree in a health or human services field (social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation/recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing) and three years of case management experience or relevant human services experience required: Bachelor’s preferred.

Job Description Title: Health Home Plus Client Care Coordinator Reports To: Client Care Supervisor FLSA: Non-Exempt Status: Full-time Supervisory Responsibility: Not Applicable About CHOICE: CHOICE is a leading Care Management Agency serving Westchester County in New York. Our Vision is a world where all people have a foundation to meet the challenges of everyday life. We are a dynamic not-for-profit organization which operates in the fast-changing environment of healthcare reform. Funded by Medicaid and government grants, we strive to maximize positive human outcomes as we deliver our services to our clients. CHOICE's core Mission is to help people restore and maintain their dignity and well-being regardless of their economic, mental, emotional, or physical conditions or limitations. We do this by providing Mental Health Advocacy and Peer Support, Homeless Outreach Programs and Services, and Mental Health Care Management and Support to those in need. Essential Functions of the Role: The Intensive Case Managers operate within a multidisciplinary unit and include Client Care Coordinators. All Intensive Case Managers have at least 2 years clinical experience, which includes client direct contact experience. function as an advocate, facilitator, outreach coach, educator, care coordinator, and motivational counselor for members and their families for members who have complex behavioral health and or medical conditions. The role of the Intensive Care Manager includes, but is not limited to the following tasks: Position Responsibilities: • Providing a timely outreach to new referrals, • Engaging members into the program by providing compelling rationale on the benefits of the program to fit the unique member's needs., • Completing members needs assessment to determine appropriate services and inform the care plan., • Developing an individualized member centric comprehensive care plan with input from the member, provider, and family. The individual goals include recovery and resiliency, decreasing symptomatology and/or increasing functional ability in areas such as self-care, work/school, and family/interpersonal relations to reduce barriers to treatment., • Providing monitoring and reviewing of cases through planned outreach, incoming contacts, care coordination and utilizing rounds, weekly reports, and individual supervision., • Rounding or staffing with a supervisor takes place once per month at a minimum for difficult or challenging cases., • Providing consultation and coordination with the behavioral health or medical providers, facility or family members, community agencies, or involved medical practitioners regarding treatment and/or treatment planning issues., • Providing motivational counseling and encourage self-advocacy to help sustain members' commitment to their care plans and treatment adherence., • Coordinating and consulting with the Care Manager as necessary. Attending regularly scheduled rounds to consult with a psychiatrist or health plan staff and discuss cases and the need for continued intensive care management and outreach. Sending outreach letters to members who are not telephonically accessible or who do not res pond to multiple telephonic outreach attempts., • Frequency of outreach to the member, supports and provider(s) occur at a minimum one time per month, but more may be scheduled according to the member's clinical needs., • Send outreach letters to members who are not telephonically accessible or who do not respond to multiple outreach attempts., • Client's progress and Intensive Case Manager interventions are documented appropriately in the care management system., • Provide case closure/discharge at the time of completion., • Follow all workflows meeting regulatory and accreditation requirements., • Education: 1. A bachelor’s degree in one of the fields listed below; or 2. A NYS teacher’s certificate for which a bachelor’s degree is required; or 3. NYS licensure and registration as a Registered Nurse and a bachelor’s degree; or 4. A Bachelor’s level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses; or 5. A Credentialed Alcoholism and Substance Abuse Counselor (CASAC). Salary Range: $42,500 - $47,000

Job Description MISSION STATEMENT Acacia Network, the leading Latino integrated care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing and community building services, work we have been doing since 1969. By hiring talented individuals like you, we’ve been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland and Puerto Rico. POSITION OVERVIEW Responsible for wide range of case management duties assisting applicants and referents to Greenhope’s residential and outpatient services. Will admit new clients and assist medical staff as needed with admission documents. KEY ESSENTIAL FUNCTIONS • Primary liaison with internal and external referral sources for residential and outpatient services., • Maintains a stream of referrals to ensure residential bed and outpatient slots are covered on a weekly basis., • Complete preliminary telephone or face-to-face screening to determine eligibility for services as delineated by contractual requirements via electronic health record system.. Conducts screening interview and complete LOCADTR, WNRA, and other assessment documents. Obtain detailed demographic information on client criminal, family, substance, mental health and other relevant data., • Answers all inquiries from potential program clients, returning all calls within 24-48 hours., • Maintain a calendar noting work schedule to be shared with managers, receptionist, outreach staff and program managers., • Help to develop partnerships and linkages with all referral sources (hospitals, community agencies, crisis system, corrections, family, and other community partners) via phone and letters. Schedule recruitment activities for outreach staff. Input new and updated referral sources in AWARDS Electronic Health Record system., • Receives and coordinates all referrals to include notification of insurance providers for prior authorization and services covered. Coordinate with the Benefits department to ensure client financial status via Medicaid and other managed care funding source. May need to review financial information as needed to determine ability to pay for services., • Meet with residential clients within discharge phase to refer to Outpatient aftercare services, • Along with department manager, maintains all program waiting lists, admissions, discharges and updates all lists on an on-going basis. Maintains weekly/monthly contact with referring case managers and other providers., • Conduct induction process with residential clients and deliver to primary counselor. Coordinate with department manager to have active list of primary counselor assignments., • Distribute email notification of pending admission and actual admission report in a timely manner to include chart number, name, children and any other pertinent documents., • As needed, participate in clinical staff meetings and case conferences as necessary to ensure good coordination and continuity of care., • Receive regular weekly supervision from Department Manager., • The competitive candidate will have a High School Diploma or GED with a minimum of five (5) years’ experience in the health and social service field., • Must have a CASAC-T or be a qualified health professional., • Knowledge of DSM-IV diagnoses, substance abuse, and recovery, • Knowledge of state and local behavioral health and related services, • Ability to communicate effectively, both orally and in writing, • Ability to work independently and with others and on a team, • Ability to maintain confidentiality of information, • Ability to work under pressure and handle issues which develop unexpectedly Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description Company Overview: Public Health Solutions (PHS) is a 501(c)3 non-profit community-based organization (CBO) that has existed for 70 years to improve health equity and address health-related social needs (HRSN) for historically underserved marginalized communities. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to vulnerable families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. PHS administers WholeYouNYC (WYNYC), a coordinated community resource network that builds trustworthy and reliable pathways between healthcare providers, health plans and CBOs providing critical resources in the community that address the social drivers of health. WYNYC brings together over 200 organizations offering various programs – such as food, housing, employment, health insurance, and sexual health services – across all five boroughs. These services and programs make it possible for New Yorkers to live their healthiest lives and ultimately reduce health disparities and advance health equity. To date, our network has already impacted thousands of lives through community partnerships and referrals, generating millions in estimated healthcare savings. New York State (NYS) recently announced the availability of $500M statewide to support Social Care Network (SCN) lead entities responsible for coordinating social care delivery in various regions across the state. Public Health Solutions (PHS) and our WYNYC network were awarded the role of regional SCN for Brooklyn, Queens, and Manhattan. This is a grant-funded position through March 31, 2027. This role will be a key part of Public Health Solutions’ sustainability planning efforts. Position Summary: The Senior Services Coordinator will serve as a key frontline staff member in a new Medicaid social services initiative designed to connect older adults with unmet health related social needs to community resources and supports. The Senior Services Coordinator will combine community engagement, service navigation, and evidence-based case management practices to help older adults with Medicaid achieve stability and self-sufficiency. This position requires both direct service experience and strong data and reporting skills. The Coordinator will not only deliver services but also contribute to the organization’s evaluation and sustainability efforts by tracking outcomes, identifying system gaps, and supporting continuous program improvement. This position is ideal for a passionate professional who is committed to health equity and believes that improving the lives of older adults begins with addressing the social drivers of health. The Senior Services Coordinator will embody Public Health Solutions’ mission and WholeYouNYC’s objectives to bridge the gap between healthcare and social care. Key Responsibilities: Program Delivery and Case Management • Conduct comprehensive assessments of older adults to identify unmet social needs (housing, food, transportation, safety, etc.)., • Apply a range of case management modalities — including behavioral interviewing, motivational interviewing, trauma-informed care, and strengths-based approaches — to engage older adults/care givers and set achievable goals., • Develop common member journeys for older adults through providing individualized service navigation and follow-up support that ensures referrals result in meaningful connections and outcomes., • Coordinate with social adult day cares, senior facilities, clinics, hospitals, and other community partners to facilitate referrals and ensure continuity of care., • Participate in and help organize community outreach events in the community to identify and recruit older adults., • Serve as a visible ambassador for WholeYouNYC’s mission and programs, cultivating trust and engagement among diverse communities., • Accurately document all intakes, referrals, and service connections in the organization’s case management database., • Generate regular reports on caseload activity, service outcomes, and performance against program goals., • Contribute data and insights for quarterly dashboards, mid-year progress reviews, and the final evaluation report., • Support the mapping of member journey pathways by providing case data and insights into how older adults move through the service system., • Participate in focus groups and continuous feedback sessions to improve service delivery and inform program replication., • Collaboration and Continuous Improvement., • Work closely with the Executive Director and program leadership to refine workflows and enhance program efficiency., • Contribute to the organization’s learning culture by identifying best practices and sharing lessons learned with staff and partners., • Bachelor’s degree or equivalent; Master’s degree in Social Work, Public Health, Human Services, or a related field is a plus., • Certification as a Community Health Worker (CHW), Case Manager (CCM), or Licensed Social Worker (LSW) strongly preferred., • Minimum of 3–5 years of experience providing case management or service navigation to older adults and/or special needs populations., • Experience working in community-based or health-related social services organizations., • Proficiency in at least one evidence-based case management modality (behavioral interviewing, motivational interviewing, trauma-informed care)., • Strong interpersonal and communication skills, with an ability to engage and build trust with older adults and caregivers of diverse populations., • Excellent organizational and time management skills, with the ability to manage multiple priorities and deadlines., • Analytical ability to interpret data and contribute to program evaluation and reporting., • Commitment to equity, inclusion, and culturally responsive service delivery., • Flexibility, creativity, and a solutions-oriented mindset in a fast-paced environment., • Number of older adults successfully referred, engaged, and connected to services and stably maintained/supported in the community., • Quality and timeliness of documentation and reporting., • Contribution to program development and evaluation, including accuracy of data and participation in continuous improvement activities. Director, Social Care Navigation | WholeYouNYC Benefits: • Hybrid Work Schedule., • Generous Paid Time Off and Holidays., • An attractive and comprehensive benefits package including Medical, Dental and Vision., • Flexible Spending Accounts and Commuter Benefits., • Company Paid Life Insurance and Disability Coverage., • 403(b) + employer matching and discretionary company contributions., • College Savings Plan., • Ongoing trainings and continuous opportunities for professional growth and development. At PHS, we place immense value on diversity within our teams, understanding that varied backgrounds and experiences significantly enhance our community and propel us toward our goals. If you find you don’t have experience in all the areas listed above, we still encourage you to apply and share your background and experiences in your application. We are eager to discover how your unique perspective can bring positive transformations to our team and help advance our mission of creating healthier, more equitable communities. We look forward to learning more about you! PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA+ individuals, and veterans. Monday to Friday 9:00am to 5:00pm 35 Hours per week

Job DescriptionExpect Success at Bridgeway! We make a difference in people’s lives by supporting their life goals - our employees and the people we serve alike. We invest in our employees through competitive compensation and benefits, best practice training, and fostering a team-oriented culture that promotes career development. We nurture an environment that values diversity, where inclusivity, equity, and belonging thrive. At Bridgeway, Everyone Learns and Grows together. We give you our best, so you can unleash your full potential. Make a Difference at Bridgeway Behavioral Health Services! Bridgeway offers uniquely rewarding experience in a supportive Team atmosphere. We invest in our employees. We offer excellent salary and benefits packages, and opportunities to advance your career. Become part of the Bridgeway Behavioral Health Services Team! Make a Future at Bridgeway! Who we are: Bridgeway values and promotes quality clinical and administrative practices to foster the best outcomes for persons who come to us for behavioral healthcare. We offer a work environment that supports teamwork, creativity, innovation, professional growth and dedication to the work. At Bridgeway, we never stop growing and innovating our vision of behavioral healthcare for the future. Why you should apply: As a Wellness Specialist(Case Manager), you will join an evidence-based program and a dynamic team for the opportunity to learn and refine your clinical and engagement skills and accomplish your dream of helping people to make progress on their unique recovery journeys. The work is sometimes challenging and always rewarding by engaging with persons we serve and co-workers as we all learn, grow, and thrive. Department: PACT TEAM 9 Salary: $44,000 - $51,000 annually Location: Little Falls, NJ Work hours: Monday-Friday 8am - 4:30pm POSITION OVERVIEW: As part of a multi-disciplinary, core services team, provides wellness assessment and direct services to people who have serious mental illness and who are enrolled in the PACT Program REQUIRED QUALIFICATIONS: Education and Experience: • Master’s degree and one-year experience in the provision of MH services or,, • Bachelor’s degree in a behavioral health science from an accredited institution and two years’ experience in the provision of MH services, or, • Associate’s degree in Psychiatric Rehabilitation and two years’ experience in the provision of mental health services, or, • A person who is receiving or has received mental health services may substitute demonstrated volunteer or paid experience working with individuals with serious and persistent mental illness in lieu of a Bachelor’s degree, • Bilingual preferred- Spanish /English, • Valid driver’s license required - No more than one moving violation within the past 12 months EXCELLENT BENEFITS: • Benefits: Medical, Dental, Vision, 403b, basic life and AD&D, flexible spending accounts, EAP, • Eligible for medical benefits after 30 days of employment, • Flexible work schedules, clinical training series, leadership development program, • 10 paid holidays (an 11th after 2 years of employment), generous vacation and sick time Bridgeway Behavioral Health Services was founded on a strong desire to fight disparity and injustice alongside people living with behavioral health conditions. We are dedicated to providing a multicultural workplace where everyone feels a sense of purpose and belonging. We provide equal opportunity for employees and applicants in all aspects of the employment relationship, without regard to race, color, national origin, sex, sexual orientation, gender, marital status, military or veteran status, disability, age, religion, or any other classification protected by law. #HP

Job Description JOB SUMMARY: Under the general supervision of the Program Director or Designee, functions as part of a team providing client-centered, strength-based, trauma-informed rehabilitation and recovery services to consumers that relate to the care, nurturing, treatment, education, socialization, habilitation, recovery/healing and support of adults and transition age youth diagnosed with a mental illness and in some instances, co-occurring substance abuse disorder. These tasks focus on supporting, instructing and assisting recipients of mental health services to develop the skills needed to attain personal goals, live, be educated, work, and socialize successfully in the community environments of their choice. This includes hands-on assistance with daily living skills, including but not limited to hygiene, upkeep of physical space and living environment (including bed-bug prevention and treatment), laundry, shopping, meal planning and preparation, cooking, housekeeping, and traveling. ESSENTIAL TASKS: • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or electronically as instructed., • Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed, • Maintains up-to-date, accurate individual case records on each consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality of services provided. Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs, and primary language., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. Document case notes regarding significant and untoward events and contacts with mental health providers, including ICM’s and AOT’s., • Models appropriate behavior and provides rehabilitation and recovery services to consumers that incorporates skills training in all areas of psychiatric rehabilitation, including the 11 restorative services. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) that assist the consumer in meeting service plan goals Examples of skills training include self-advocacy training, ADL (Activities of Daily Living) skill building, medication management training, socialization skill enhancement, and conflict resolution training. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Ensures consumers’ compliance with medication, program, and medical appointments, including morning or evening routines, to help consumers meet treatment goals and maintain appointments., • Monitors individuals' self-administration of medication; counts appropriate doses of medication and maintains medication records in accordance with agency policies and procedures., • Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., • Obtains and develops resource information for consumers in all aspects of their care (clinical services, recreational activities, vocational programs both within and outside of ICL and disseminates this information to consumers in a manner that is clear and understandable. Advocates on behalf of consumer with outside service providers and within ICL and works with other team members in addressing the needs of the consumers. Plans, escorts, and/or arranges social/recreational, vocational, medical and other activities for and with consumers., • Performs crisis assessment and nonverbal and verbal crisis intervention using appropriate and approved techniques., • Participates in fire drills, performs headcounts, fire-watch and heat safety activities with other team members., • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Performs room checks and regular inspections of the consumer's rooms, using checklists or other aids, to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. Engages consumer in learning how to maintain a safe, clean, and healthy personal living environment. This includes hands-on assistance with daily living skills, including but not limited to hygiene, upkeep of physical space and living environment (including bed-bug prevention and treatment), laundry, shopping, meal planning and preparation, cooking, housekeeping, and traveling., • Participates as instructed in all program communication and training activities: for example, shift briefings, daily floor meetings, communication log review and entry, supervision meetings, case conferences, staff meetings, and in-service training and development events. Participates in consumer community meetings as assigned., • Executes emergency plans as outlined in the policy and procedure manual., • Assists in the orientation of new personnel when requested; assists supervisors and managerial staff with special reports, projects or responsibilities as assigned., • As assigned, functions as floor supervisor, including overseeing counselors, ensuring that headcounts, fire watches and heat watches are done; documentation and completion of any required reports; preliminary investigation of incidents, responding to emergency situations, and ensuring coverage for the next shift., • As assigned, may cover the duties of a residential counselor or of another case manager in the case of short staffing., • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., • Complies with agency infection control policies., • May have on-call responsibilities. Bachelor's degree in a human services field* OR Associate’s Degree in a human services field* and two years of full-time experience providing direct services to individuals with mental disabilities or other relevant human service experience OR High school diploma or equivalency diploma recognized by the NYS Department of Education, and four years of full-time human services work experience OR An equivalent combination of training and experience. 30 college credits may be substituted for 1 year of human services experience. *Human Services Fields: Anthropology, Art/Dance Therapy, Audiology, Chemical Dependence Administration, Child Development/Family Relations, Criminal Justice, Community Mental Health, Counseling/Guidance, Divinity/Religion/Theology, Education, Drama Therapy, Gerontology, Health Education, Health Administration, Music Therapy, Nursing/Medicine, Nutrition, Occupational Therapy, Pastoral Counseling, Physical Therapy, Psychology, Recreational Therapy, Rehabilitation Counseling, Social Work, Sociology, Special Education, , Speech Pathology, Vocational Counseling, Human services. Your degree must have been awarded by a regionally accredited college or university or one recognized by the NYS Education Department as following acceptable educational practices. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. CASE MANAGER TRAINEE Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met. DESIRABLE KNOWLEDGE, SKILLS, AND ABILITIES: • Basic knowledge of mental illness and serious emotional disturbances and substance abuse disorders., • Basic knowledge of treatment, rehabilitation, and community support programs as they relate to consumers/residents, families, and staff., • Basic knowledge of routine clinical procedures and medications., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to complete written forms and reports in an accurate and timely manner., • Ability to communicate effectively with staff, consumers/residents, families, and the public., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to secure the cooperation of and work effectively with others, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Social Perceptiveness and trauma-informed perspective-ability to be aware of other’s reactions and understanding why they react the way they do, • Service Orientation- ability to actively looking for ways to help people, be compassionate and hopeful, • Speaking- ability to talk to others to effectively convey information, • Active Listening- ability to listen to what other people are saying and asking questions as appropriate, • Problem Identification-ability to identify the nature of problems, • Dependability-ability to report for work as scheduled on a consistent basis, • Ethical-ability to understand and adhere to internal and external laws, rules, and policies, • Knowledge of and/or willingness to understand the unique strengths and needs of transition age youth

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. As the Clinical Manager you'll lead and inspire a high-performing clinical team who provides critical mental health support across our 24/7 Mental Health Crisis services, Critical Incident Response, and other longitudinal clinical programs. In this full-time remote role, you'll be responsible for the operational health, quality, and team performance across services that often run nights and weekends. You'll empower your team to deliver exceptional care in fast-paced, high-stakes environments, with a focus on adaptability, strong clinical judgment, and a mindset for innovation. Reporting to the Sr. Clinical Manager, you'll collaborate closely with internal and external partners to ensure impactful, high-quality service delivery that aligns with Spring Health's mission to eliminate every barrier to mental health. What you'll do: • Supervise and lead clinical team members delivering services across crisis response and high risk care management programs, • Interview, hire, onboard, and support the professional growth of team members, including regular 1:1s, team meetings, and performance reviews, • Ensure high-quality, timely delivery of clinical services, including assessment, ongoing care management, crisis intervention and safety planning, and care coordination, • Monitor team caseloads and key performance metrics, implementing benchmarks and workflows that drive performance and meet internal SLAs, • Lead your team through rapid change and evolution as we evolve our approach to care to maximize impact for our customers and members, • Ensure that timely and effective Critical Incident Response is delivered as needed, • Deliver case audit feedback and coaching, proving clinical consultation to ensure adherence to quality standards, clinical best practices, and documentation protocols, • Support operational readiness for high-acuity or after-hours needs, including periodic on-call responsibilities and coordination with overnight teams, • Collaborate with clinical leadership and cross-functional stakeholders to improve team processes, develop SOPs, and refine clinical models, • Maintain a pulse on emerging needs across your programs and work proactively to ensure clinical excellence, compliance, and responsiveness, • Customer and member satisfaction, • Operational efficiency (productivity, utilization), • Team retention rates, • Employee engagement, • Clinical quality performance What you'll bring: • 3+ years of leadership and management experience, including supervision of teams of 15+, • 10+ years of experience in behavioral health, including experience in clinical call centers and care management, • Active independent clinical license (e.g., LCSW, LMFT, PsyD, LCPC), • Track record of building and growing high performing teams and mentoring frontline team members, • High sense of urgency and results focus combined with a service orientation, • Naturally relentless in breaking barriers to get things done with speed and quality, • Exceptional communication skills, with the ability to inspire and engage a team, and be highly attuned to the organizational culture, • Training and experience in evidence-based modalities of care, including longitudinal care management, • Excitement about working in a rapidly changing organization Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Overview Employed by PAGNY for The Division of Correctional Health Services (CHS) of New York City Health + Hospitals (H+H) is responsible for the delivery of medical care, mental health care, and discharge planning in the jail system. Approximately 25% of new admissions per year to the NYC jail system will receive care on the mental health service. This service strives to provide safe, holistic and evidence-based therapeutic interventions for the diverse range of mental health issues that face the population, from serious mental illness to the natural struggles that accompany incarceration. The service provides some of the most comprehensive and unique treatment modalities in the country, including specialty housing units for individuals with serious mental illness, a 24-hour on-call psychiatric service, robust creative arts programming, a strong DBT training program, clinics in each of the facilities, substance use treatment, integrated re- entry services, and relationships with multiple training institutions throughout the city. Responsibilities Under the supervision of a Senior/Supervising Psychiatrist in the Mental Health Service of CHS, this position requires the provision of high quality, team-based psychiatric services including psychopharmacologic interventions, for individuals incarcerated in the New York City jail system. Each of the facilities in the jail system has unique patient population and environmental characteristics; each psychiatric Physician’s Assistant will be matched with the population that most closely meets their clinical expertise and desired work location and schedule. Experience working in correctional settings is not required, however the ability to work closely and effectively with multiple other disciplines, including security staff, is critical. • Provide psychiatric care, including admission evaluations, follow-ups, and urgent and emergent consultations to individuals with mental health needs., • Participate in the creation of an individualized treatment plan after discussing the case with the mental health care team, collecting and reviewing psychosocial data, medical history, nursing assessment, and other pertinent information., • Evaluate patients for the need for a higher level of care, including hospitalization and escalate care when clinically appropriate. If a patient is hospitalized, maintain contact with the hospital psychiatric staff to ensure continuity of care, • Provide patient education, specifically around issues related to medications and treatment adherence, and aftercare services. Document all activities in the electronic medical record in a timely, concise and clear manner., • Integrate nursing and medical concepts in planning care for medically complicated psychiatric patients., • Provide consultation to non-prescribing mental health staff and medical staff about diagnosis, treatment and/or the need for psychiatric medication., • Counsel patients using advanced psychotherapeutic techniques, including in group settings if needed., • Participate in team meetings with the treatment staff, on a daily basis if working on a mental observation unit and on a weekly basis if working in one of the clinics., • Engage in clinical supervision, as indicated, with the Supervising or Senior psychiatrist., • Provide clinical oversight for psychiatric physician’s assistant trainees as needed, including appropriate direct supervision and documentation of evaluation and feedback., • Demonstrate advanced knowledge of psychopathology in assessing patients in need of mental health treatment, including mental status examination and diagnosis. Qualifications • A Bachelor’s Degree and, • State of New York Certified Physician’s Assistant and, • Certification by the National Commission on Certification of Physician’s Assistant and, • At least 3 years of hospital or outpatient clinical experience as a PA in Behavioral Health, • An equivalent and satisfactory combination of education and experience may be considered Exceptional Benefits include: • Competitive compensation package, • Choice of a three tiered, starting at FREE medical plans starting day one, • Excellent dental insurance including orthodontics coverage starting day one, • Generous paid time off program, • Commuter benefits, • Hiring salary: $143,422.50 - $154,225.50 annually For more information about our incredible benefits click here. Physician Affiliate Group of New York (PAGNY) is one of the largest multi-disciplinary groups in the country whose main purpose is to nurture and embolden the healthcare providers who take care of the most fragile and vulnerable patients in New York City. PAGNY is comprised of over 4,000 physicians and healthcare professionals who provide services to NYC Health + Hospitals (H+H), the largest public health system in the United States. Our practitioners are highly skilled professionals with outstanding credentials who deliver the highest level of quality healthcare to patients throughout New York City. PAGNY has a strong commitment to the principles of diversity and, in that spirit, actively encourages applications from groups underrepresented in healthcare. Physician Affiliate Group of New York, P.C. (“PAGNY”) is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. Please Click here to view the Federal “EEO is the law” poster or visit for more information.

Job DescriptionDescription: Title: Case Manager II, Substance Use Disorder Department: Behavioral Health Reports To: Director, Harm Reduction Program Location: 56 Bay St., 3rd Floor Position Status: Full Time FLSA Status: Non-Exempt Pay Rate/Benefits: The pay range for this role is generally $41,600 - $46,600 annually, commensurate with relevant experience and qualifications and in alignment with internal equity. Additionally, we offer an excellent benefits package that includes generous paid time off (4 weeks of vacation plus paid holidays, personal, and sick time), medical, dental, vision, supplemental benefits including employer provided basic life insurance and employee assistance programs, tuition reimbursement and fitness reimbursement after 1 year of employment, a retirement plan that includes employer matching, and more! Community Health Action of Staten Island (CHASI) drives dramatic improvements in the health of New Yorkers by feeding people who are hungry, healing families broken apart by violence, and bridging the gaps between people and the compassionate health care they deserve. CHASI provides outreach, education, prevention, and direct support services for populations most affected by health disparities – people with low or no income, low-income people with chronic illnesses, people with criminal justice involvement, people who use drugs, domestic violence survivors, people of color, and the LGBTQ community. POSITION SUMMARY: The Hotspotting Opioid Program is an evidence-based program in which a care management model will be led by certified recovery peer advocates and clinical professionals with the objective of providing person-centered services to those at risk of opioid overdose in a safe and collaborative way. The program’s focus is to reduce opioid harm, promote a continuum of recovery, and address critical social determinant of health factors. Under the supervision of the Director of Harm Reduction, the individual will be responsible for providing client outreach, interventions for clients, provide crisis consultations, maintain client case records, linkages to care, referral follow up. Case Managers will document interventions according to all funder and agency requirements, submit statistical data and reports, attend weekly supervision, participate and facilitate case conferences, conduct staff trainings on substance abuse topics, and perform other additional tasks as delegated by supervisor. DUTIES & RESPONSIBILITIES: • Perform outreach to potential clients to engage them into services., • Coordinate the implementation of the multidisciplinary treatment plan, with treatment team., • Document all client activities, progress, and clinical intervention in the case record., • Coordinate treatment services with internal programs and external organizations., • Address and remove barriers to enable client access to all necessary components of health care, including mental health and substance use services by coordinating with the treatment team., • Maintain ongoing face-to-face, telephone, and other collateral contacts to support, encourage, and promote the client's commencement and ongoing compliance with the requirements of treatment and/or services outlined by CHASI and the funder, as well as to assist with mitigating barriers to engagement in services, wellness, and recovery, as well as employability by working closely with the treatment team., • Use required systems to track outreach and engagement activity; conduct Health Related Social Needs Assessments (HRSN) assessments using required platforms and tools and make referrals to treatment and recovery services, • Assist clients in coordinating a manageable treatment., • Help to collect documentation for SSI and housing applications as well as provide advocacy services throughout the application process., • Coordinate logistics for care and treatment needs including appointment reminders and consistent follow-up., • Assess plan and treatment adherence and addresses barriers as they arise., • Connect clients to Harm Reduction services including but not limited to naloxone training and kits, and fentanyl test strips., • Reassess client needs and eligibility for the program., • Develop and discuss aftercare plans with clients, referral resources, and other relevant entities., • Performing crisis intervention and problem resolution for clients in need. Coordinating efforts with treatment staff and documenting same in the case record., • Perform all functions in alignment with CHASI’s Mission, Vision, and Core Values., • Other duties as assigned. Requirements: QUALIFICATIONS: • At least 1-year of experience providing case management services., • Experience working with individuals managing substance use disorders., • Bachelor’s degree in a related field, CASAC, or CASAC-T preferred., • CRPA Preferred, • Strong knowledge of harm reduction, trauma-informed care, motivational interviewing, and other person-centered intervention models., • Good organizational skills and an orientation toward detail and accuracy., • Bilingual (English/Spanish) preferred., • Computer literate in Microsoft Office applications, email, and ability to navigate the Internet. People of color, LGBTQ, women, and people with disabilities strongly encouraged to apply. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, disability or marital status.

Job DescriptionEmpower. Unite. Care. MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. About NYC Health + Hospitals MetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlusHealth network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlus has been committed to building strong relationships with its members and providers. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Position Overview: Empower. Unite. Care. MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. The HARP Care Manager develops, facilitates, and communicates a plan of care in partnership with the member, their assigned Health Home, primary caregiver, the primary and attending physicians, and various Behavioral Health and/or Substance Use Disorder providers. In partnership with these parties, the HARP Care Manager assesses, plans, facilitates, and advocates for options and services to meet a HARP member’s complex health needs through communication and available resources. In addition, the HARP Care Manager is responsible for scheduling aftercare follow-up for members discharging from an acute behavioral health inpatient setting. This position ensures that members have a scheduled appointment in place, makes follow-up and reminder calls to members, and follows up with providers to ensure member compliance with aftercare. This position requires that most case management activities will be performed in field via community and facilities outreach. Work Shifts 9:00 A.M – 5:00 P.M Duties & Responsibilities • Clinically assess members for acute behavioral and physical health needs. Generating referrals to providers, community-based resources, and appropriate services and other resources to assist in goal achievement., • Conduct Utilization Review for designated Case Management members for some diversionary levels of care. (CORE/HCBS, ACT)., • Expected to meet with members in their homes, shelters, other residential settings, at community agencies, hospital inpatient units and/or day hospital programs., • Conduct initial and ongoing Behavioral Health clinical assessments., • Develop a formal plan of care for all services needed for the HARP member. Notify physicians for any changes in member’s plan of care., • Assists members and providers in accessing post-discharge aftercare related appointments. Works with inpatient facility team to identify appropriate follow-up care for CORE and HARP BH members., • Responsible for outreaching members regarding adhering to 7-day follow up appointment to offer a 30-day appointment as part of HEDIS measures, • Responsible for mailing discharge aftercare letters with a list of referrals to members not reached by phone., • Collaborate timely follow up with assigned nurses for clinical updates to plans of care., • Document IDT care coordination notes between both internal MetroPlusHealth staff and external Health Home/CMA workers., • Review and Approve submitted Health Home Plans of Care and ensure that CMA’s are conducting timely annual assessments. Review and approve CORE/HCBS requests; educating CMA workers about PROS and IOP options for members who opt out of receiving CORE/HCBS., • Assist providers with achieving pay for performance goals and examine the feasibility of Value Based Payment with high volume providers for HARP line of business., • Educate providers on medication and treatment compliance while also promoting the use of Long Acting Injectables., • Enlist existing provider network in promoting first episode psychosis treatment., • Educate providers to alternate treatment services being promoted by Health + Hospitals in lieu of Inpatient Detox, • Attends and prepares for bi-Weekly Interdisciplinary Care Team (ICT) meetings which will feature newly enrolled, frequently admitted, high utilizing at risk HARP members., • Oversee the coordination and delivery of comprehensive, quality healthcare and services for all members requiring care management in a cost-effective manner., • Evaluate housing needs appropriately and assist with housing application process. Collaborating timely with MetroPlusHealth internal housing team for supportive assistance, • Assist members with the coordination of services from various settings as appropriate. Including facilitating discharge from acute setting and alternate settings. Provides Care Coordination throughout the continuum of care. Optimizes both the quality of care and the quality of life for the MetroPlusHealth members. Identifies members appropriate for specialty programs., • Documents in a comprehensive manner to ensure that all goals, interventions, and care coordination activities for each member in DCMS (EMR) system, and other applicable software programs, are complaint with professional standards and regulatory guidelines., • Contributes to MetroPlusHealth corporate goals through ongoing execution of member care plans and member goal achievement., • Performs other appropriate HARP Behavioral Health duties and participates in other special projects as assigned, including, but not limited to, audit review and preparation, quality improvement, community health education, facility/provider relations and marketing activitiesMinimum Qualifications, • Master’s Degree required, • Overall, 3-5 years of Behavioral Health (Serious Mental Illness & Substance Use Disorder) experience in a managed care and or in a Psychiatric Hospital Inpatient and/or Outpatient experience with both case and utilization management. One-year HARP experience preferred., • Field based Case Management Experience within the Integrated Collaborative Care Model Approach, • Experience with chronic condition management, particularly Diabetes, HIV, Heart Disease, • Pharmacy, Psyckes, E-Paces, HCS (UAS) MAPP, CORE/HCBS, Microsoft Teams Video knowledge, • Strong interpersonal and assessment skills, the ability to remain calm and poised with challenging members who often present as in a constant state of crisis., • Previous history of conducting home visits to members as well as assessing them bedside during an inpatient hospitalization or at their long-term Substance Abuse Residential setting., • Medical Background & Bilingual preferred., • Previous Quality Management liaison experience with hospitals and other large volume providers to address cost. as well as HEDIS/QARR quality performance, preferred, • Integrity and Trust, • Teamwork and Problem-Solving Attitude, • Customer Service Member FIRST Focus, • Superior Technical Computer skills (Microsoft Office, DCMS, Teams Video Application), • Clear and Concise Written/Oral Communications, • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week, • Retirement Savings and Pension Plans, • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts, • Loan Forgiveness Programs for eligible employees, • College tuition discounts and professional development opportunities, • College Savings Program, • Union Benefits for eligible titles, • Multiple employee discounts programs, • Commuter Benefits Programs #LI-HYBRID #MPH-50

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is seeking a Product Marketing Manager to lead high-impact initiatives and shape the narratives that define our programs and services. Reporting to the Director of Product Marketing, the Product Marketing Manager will own the development of positioning, messaging, and collateral that drive awareness, adoption, and engagement across key audiences—including referral partners, payers, clients, and families. This role will play a critical part in translating market insights into compelling stories, managing cross-functional launches, and ensuring our brand and products are represented with clarity and consistency. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Own the planning, development, and execution of integrated marketing campaigns and go-to-market initiatives, from strategy to post-launch measurement, ensuring alignment with company objectives and audience needs., • Partner cross-functionally with Outreach, Clinical, Partnerships, Product, and Commercial Strategy to identify market opportunities, gather insights, and translate them into compelling positioning, messaging, and collateral., • Develop and maintain clear, differentiated product and program narratives that articulate Charlie Health's unique value proposition to multiple audiences (referral partners, payers, clients, etc.)., • Build and operationalize a competitive intelligence program to analyze market dynamics, track competitor products and positioning, and generate insights that inform go-to-market strategy and positioning., • Collaborate with content & creative team members to create high-quality marketing assets—including sales enablement materials, decks, web content, videos, and case studies—that support growth and brand consistency., • Lead updates and optimizations of core program and partner web pages and web experiences, ensuring messaging clarity, conversion optimization, and audience engagement., • Manage timelines, workflows, and stakeholder communications for marketing launches, ensuring deliverables are on track and on brand., • Establish and maintain an organized repository of marketing assets and brand guidelines, ensuring easy access for cross-functional teams., • Oversee vendor relationships as needed (e.g. competitive intelligence, sales enablement, and more), including scoping, sourcing, and managing deliverables., • Monitor and report on the performance of marketing initiatives, leveraging data and insights to inform iteration and future planning.Qualifications, • Bachelor's degree in Marketing, Communications, Business, or related field, • At least 3-5+ years of experience in product marketing, go-to-market strategy, or a related role, ideally in healthcare, SaaS, or other high-growth industries., • Demonstrated ability to translate complex products/services into compelling, audience-specific messaging., • Strong project and stakeholder management skills with a track record of delivering initiatives on time and at high quality., • Excellent written and verbal communication skills, with an ability to tailor messaging for different audiences., • Experience developing sales enablement materials and working closely with revenue-facing teams., • Proficiency with project management and collaboration tools (e.g., Asana, Monday, Jira, or similar)., • Data-driven mindset with the ability to measure marketing effectiveness and adapt strategies accordingly., • Thrives in a fast-paced, cross-functional environment and can navigate competing priorities., • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Doral Health & Wellness is a trusted multi-specialty healthcare organization serving diverse communities across New York State. Our mission is to provide compassionate, integrated, and patient-focused care—particularly for individuals living with chronic medical, behavioral health, and developmental conditions. As a New York State–designated Health Home provider, we are expanding our Care Management team to strengthen support for Medicaid members. Position Overview We are seeking a dedicated Health Home Care Manager (Spanish-speaking) to join our growing team. The care manager will play a critical role in coordinating person-centered services for Medicaid-enrolled clients with chronic medical, behavioral health, or substance use needs. This is a hybrid role that combines office-based work with in-person community and home visits across NYC boroughs. Compensation & Benefits • Salary: $55,000 annually depending on experience, • Health, Dental & Vision Insurance, • 401(k) Retirement Plan, • Paid Time Off (PTO), sick leave, and holidays, • Life & Disability Insurance, • Hybrid work flexibility (remote, office, and field), • Supportive, mission-driven team environment, • Professional development and training opportunities Key Responsibilities • Serve as the primary care manager and advocate for clients by completing initial and ongoing assessments to guide individualized care planning., • Coordinate medical, behavioral health, substance use, and social support services as part of the case manager role., • Help clients navigate healthcare systems, secure housing, schedule appointments, and access benefits., • Encourage client self-management of health and wellness., • Accurately document all care activities in electronic health records (EHR)., • Collaborate with families, providers, and community partners to enhance client well-being., • Adhere to NYS Health Home quality standards and compliance requirements. Qualifications (per NYS DOH requirements) • Bachelor’s degree in health or human services + 2 years of relevant experience, or, • Master’s degree in health or human services + 1 year of relevant experience, or, • Licensed Registered Nurse (RN) + 2 years of relevant experience. Additional Requirements: • Experience with Medicaid populations, chronic conditions, and social determinants of health., • Strong communication, organizational, and case management skills., • Proficiency in Microsoft Office and EHR systems., • Ability to travel across NYC for community and home visits., • Bilingual in Spanish is preferred. Why Join Doral? At Doral Health & Wellness, you’ll be part of a mission-driven team of care managers and healthcare professionals committed to improving access and outcomes for underserved communities. We value cultural humility, collaboration, and meaningful engagement with the populations we serve. If you are a compassionate case manager fluent in Spanish and passionate about helping others, apply today and grow your career with Doral Health & Wellness.

Job Description JOB SUMMARY: Under the general supervision of the Program Director or Designee, functions as part of a team providing client-centered, strength-based, trauma-informed rehabilitation and recovery services to consumers that relate to the care, nurturing, treatment, education, socialization, habilitation, recovery/healing and support of adults and transition age youth diagnosed with a mental illness and in some instances, co-occurring substance abuse disorder. These tasks focus on supporting, instructing and assisting recipients of mental health services to develop the skills needed to attain personal goals, live, be educated, work, and socialize successfully in the community environments of their choice. This includes hands-on assistance with daily living skills, including but not limited to hygiene, upkeep of physical space and living environment (including bed-bug prevention and treatment), laundry, shopping, meal planning and preparation, cooking, housekeeping, and traveling. ESSENTIAL TASKS: • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or electronically as instructed., • Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed, • Maintains up-to-date, accurate individual case records on each consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality of services provided. Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs, and primary language., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. Document case notes regarding significant and untoward events and contacts with mental health providers, including ICM’s and AOT’s., • Models appropriate behavior and provides rehabilitation and recovery services to consumers that incorporates skills training in all areas of psychiatric rehabilitation, including the 11 restorative services. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) that assist the consumer in meeting service plan goals Examples of skills training include self-advocacy training, ADL (Activities of Daily Living) skill building, medication management training, socialization skill enhancement, and conflict resolution training. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Ensures consumers’ compliance with medication, program, and medical appointments, including morning or evening routines, to help consumers meet treatment goals and maintain appointments., • Monitors individuals' self-administration of medication; counts appropriate doses of medication and maintains medication records in accordance with agency policies and procedures., • Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., • Obtains and develops resource information for consumers in all aspects of their care (clinical services, recreational activities, vocational programs both within and outside of ICL and disseminates this information to consumers in a manner that is clear and understandable. Advocates on behalf of consumer with outside service providers and within ICL and works with other team members in addressing the needs of the consumers. Plans, escorts, and/or arranges social/recreational, vocational, medical and other activities for and with consumers., • Performs crisis assessment and nonverbal and verbal crisis intervention using appropriate and approved techniques., • Participates in fire drills, performs headcounts, fire-watch and heat safety activities with other team members., • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Performs room checks and regular inspections of the consumer's rooms, using checklists or other aids, to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. Engages consumer in learning how to maintain a safe, clean, and healthy personal living environment. This includes hands-on assistance with daily living skills, including but not limited to hygiene, upkeep of physical space and living environment (including bed-bug prevention and treatment), laundry, shopping, meal planning and preparation, cooking, housekeeping, and traveling., • Participates as instructed in all program communication and training activities: for example, shift briefings, daily floor meetings, communication log review and entry, supervision meetings, case conferences, staff meetings, and in-service training and development events. Participates in consumer community meetings as assigned., • Executes emergency plans as outlined in the policy and procedure manual., • Assists in the orientation of new personnel when requested; assists supervisors and managerial staff with special reports, projects or responsibilities as assigned., • As assigned, functions as floor supervisor, including overseeing counselors, ensuring that headcounts, fire watches and heat watches are done; documentation and completion of any required reports; preliminary investigation of incidents, responding to emergency situations, and ensuring coverage for the next shift., • As assigned, may cover the duties of a residential counselor or of another case manager in the case of short staffing., • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., • Complies with agency infection control policies., • May have on-call responsibilities. Bachelor's degree in a human services field* OR Associate’s Degree in a human services field* and two years of full-time experience providing direct services to individuals with mental disabilities or other relevant human service experience OR High school diploma or equivalency diploma recognized by the NYS Department of Education, and four years of full-time human services work experience OR An equivalent combination of training and experience. 30 college credits may be substituted for 1 year of human services experience. *Human Services Fields: Anthropology, Art/Dance Therapy, Audiology, Chemical Dependence Administration, Child Development/Family Relations, Criminal Justice, Community Mental Health, Counseling/Guidance, Divinity/Religion/Theology, Education, Drama Therapy, Gerontology, Health Education, Health Administration, Music Therapy, Nursing/Medicine, Nutrition, Occupational Therapy, Pastoral Counseling, Physical Therapy, Psychology, Recreational Therapy, Rehabilitation Counseling, Social Work, Sociology, Special Education, , Speech Pathology, Vocational Counseling, Human services. Your degree must have been awarded by a regionally accredited college or university or one recognized by the NYS Education Department as following acceptable educational practices. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. CASE MANAGER TRAINEE Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met. DESIRABLE KNOWLEDGE, SKILLS, AND ABILITIES: • Basic knowledge of mental illness and serious emotional disturbances and substance abuse disorders., • Basic knowledge of treatment, rehabilitation, and community support programs as they relate to consumers/residents, families, and staff., • Basic knowledge of routine clinical procedures and medications., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to complete written forms and reports in an accurate and timely manner., • Ability to communicate effectively with staff, consumers/residents, families, and the public., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to secure the cooperation of and work effectively with others, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Social Perceptiveness and trauma-informed perspective-ability to be aware of other’s reactions and understanding why they react the way they do, • Service Orientation- ability to actively looking for ways to help people, be compassionate and hopeful, • Speaking- ability to talk to others to effectively convey information, • Active Listening- ability to listen to what other people are saying and asking questions as appropriate, • Problem Identification-ability to identify the nature of problems, • Dependability-ability to report for work as scheduled on a consistent basis, • Ethical-ability to understand and adhere to internal and external laws, rules, and policies, • Knowledge of and/or willingness to understand the unique strengths and needs of transition age youth

Job Description Options for Community Living, Inc. is committed to helping Long Island's most vulnerable families and individuals live healthier, more stable, and productive lives. In 1982, Options was established to respond to the need for housing in the community for people with serious mental illness. Today, Options serves over 2,000 adults and children annually and manages more than 160 residential properties across Long Island. Options for Community Living, Inc. is looking for a Housing Case Manager to join our team! An ideal candidate should meet the following requirements: • Bachelor's degree in social work or related health or human services field and 1 year of related experience, or an Associate's degree or certification as an R.N. or L.P.N. and 2 years of related experience., • Experience with families preferred., • Bilingual preferred (English/Spanish speaking)., • Medical, Dental and Vision Insurance, • Generous PTO: 5 Wellness Days, 10-22 Vacation Days, 8 Sick Days, 11 Paid Holidays - yearly, • 403(b) retirement plan with an employer match, • Employee Assistance Program, • Tuition Assistance, • Wellness Initiatives, • Paid Training & On-the-Job Training, • Promotional Opportunities, • Mileage reimbursement, • Life Insurance The above salary range represents Options for Community Living's good faith and reasonable estimate of potential compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a salary offer, several factors may be considered as applicable (e.g., years of relevant experience, education level, language skillset, credentials, professional licensure, budget, and internal equity). Schedule Options: (35 hours/week) • Monday - Friday: 8:00 AM - 4:00 PM, • Monday - Friday: 8:30 AM - 4:30 PM Pay Type: Non-exempt Responsibilities: The Housing Case Manager assists the Housing Program Supervisor in the coordination and provision of support services to clients in Options' permanent housing program. The Housing Case Manager is responsible for recruitment and assessment of eligible clients, oversight of the housing sites including safety checks and regular visits, rent payment, assisting in site maintenance, and case management services and/or coordination with external Care Coordinators or Case Managers, as appropriate. Implement contract regulations and assist with preparation of necessary reports to funding sources. • Assist in the implementation, planning and coordination of program policies, procedures and operations., • Maintain contact with referral sources to identify program candidates., • Complete intakes and gather supporting documentation. Maintain and update status of waiting list clients., • Arrange for submission of DSS housing requests, inspection of sites and maintain relationship with appropriate DSS staff., • Coordinate admissions., • Complete needs assessments, reassessments and service plans as needed., • Participate in case conferences as needed (at least annually)., • Provide case management services, independent living skills training, referrals and linkages to community resources., • Meet with internal or external case management staff regularly to coordinate services., • Make regular visits to see housing sites to ensure health and safety of clients and access to services. Must travel to visit clients using own vehicle on a regular basis., • Assist in coordination of discharges when necessary, ensuring appropriate residential alternatives and services., • Provide mediation, counseling, behavioral intervention and crisis management services., • Other program or administrative activities as appropriate. Salary Range$40,040—$50,960 USD Incredible people doing meaningful work. People come to work at Options to help improve the overall quality of life for individuals within the community. Our welcoming workforce is dedicated to helping the most vulnerable Long Islanders reach their fullest potential.

Job Description JOB SUMMARY The Case Manager will support and administratively/therapeutically engage the residents progress toward independence, housing, coordination and collaborating services. Perform Independent Living Plans (ILPs), psychosocial and progress notes, documenting resident health, wellbeing and care while in BAVR. Case Manager prime responsibility is organizing comprehensive service planning and assessment activity and assuring service plan implementation through direct case management or co-provider services. The Case Manager will also have either primary or shared responsibility, depending upon the specialty/discipline, in providing the residents with specific linkages/advocacy services with co-providers of housing, mental health, substance abuse, and healthcare services etc. as well as with parole boards. Together with the residents, the Case Manager will formulate residents’ comprehensive service plan in conjunction with specialty program staff. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) Activities with Persons Served • Participate in orientation of new residents by explaining the types of clinical services, recreational activities, and ICL programs that are available to residents., • Obtains and documents or files assessment information, such as medical, psychological, and social factors contributing to the resident's situation as well as information about the residents’ strengths, needs, abilities and preferences., • Collaborates with residents to utilize assessment information to complete and maintain resident service plans, offering an Integrated Healthcare approach to services and ensuring that plans include consideration of the residents’ cultural and ethnic background, customs, needs, beliefs and preferred language., • Instructs the resident in daily living skills, socialization skill enhancement and conflict resolution., • Provides supportive counseling in 1:1 or group formats that assist residents with modifying attitudes and behaviors as needed, by increasing understanding of self and others and by addressing service needs, strengths, abilities and environmental resources to attain goals., • Obtains and develops resource information for residents in all aspects of their care; disseminates this information to residents in a manner that is clear and understandable., • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the resident in meeting service plan goals., • May provide Critical Time Intervention procedures., • Facilitates individualized services to the resident that meet the diverse needs of the resident and focus on the discharge-planning goal., • Performs crisis assessment and nonverbal and verbal crisis intervention., • 1:1 Meet at least weekly with residents to follow-up on service plan goals and objectives., • Refers residents to community resources and other organizations; accompanies residents on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the resident., • Provide residents on both a group and an individual basis with transportation for housing placement, service appointments, recreational, or other service plan related purposes as appropriate, • Assist residents with developing a savings and money management plans within the scope of Department of Homeless Services and Veterans Administration regulations and optimizing resident income through advocacy with the HRA and VA; will offer and provide residents both group and individual instruction in budgeting, banking, resident skills such as shopping wisely from a price and product perspective, credit, and taxes., • Plans, escorts, and/or arrange social or recreational activities for and with residents., • Advocates on behalf of resident with outside service providers and within ICL. - Assists residents in finding and getting into vocational training or other training opportunities and work with other team members (e.g. Substance Abuse Specialist) in addressing the needs of residents., • Accompanies resident to appointments as needed. - Gives support & advice to significant others of the residents and Transitional Veterans Residence staff. Case Administrative Activities • Performs regular inspections of the residents’ living areas to ensure the safety of the residents, accountability of ICL property, and cleanliness of such areas., • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors; completes incident reports in accordance with ICL policy; accounts for residents and files missing person reports on residents not accounted for in accordance with ICL policy and procedure., • Conduct quarterly reviews of the service plans, assessment information, medical records, and changes in care. and follows-up to determine quantity and quality service provided., • Review length-of-stay profile with supervisor and address barriers to getting and/or keeping employment and housing and participates in weekly length-of-stay reviews., • Participates in ongoing reviews of existing linkages for their adequacy and, in recognition that a comprehensive co-provider service array is necessary to good outcomes, seek to extend program and other agency linkages as part of Continuous Quality Improvement., • Continually documents resident’s treatment progress, developing measurable and objective service plans that maximize a resident’s strengths and abilities in accordance with regulatory guidelines., • Assists in the orientation of new personnel when requested., • Maintains up-to-date, accurate individual paper and electronic case records on each assigned resident., • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Execute emergency plans as outlined in the policy and procedure manual; administers CPR or first aid to staff or residents who require such services., • Obtains and maintains CPR and First Aid certifications., • Other job-related duties that may be assigned ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL., • Basic understanding of the causes and processes of mental illness and substance abuse disorder., • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., • Ability to use sound judgment in identifying and solving problems and knowing when to seek assistance., • Ability to be aware of self and one’s impact on others, • Ability to learn, understand and comply with all regulations, policies and procedures., • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to work independently, and to conform to all applicable safety and accountability measures., • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening, attending to what other people are saying and asking questions as appropriate., • Ability to identify the nature of problems and to participate effectively in solving problems., • Ability to report for work as scheduled on a consistent basis., • Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies. QUALIFICATIONS AND EXPERIENCE Associate’s degree in a health or human services field (social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation/recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing) and three years of case management experience or relevant human services experience required: Bachelor’s preferred.

Job Description JOB SUMMARY The Case Manager will support and administratively/therapeutically engage the residents progress toward independence, housing, coordination and collaborating services. Perform Independent Living Plans (ILPs), psychosocial and progress notes, documenting resident health, wellbeing and care while in BAVR. Case Manager prime responsibility is organizing comprehensive service planning and assessment activity and assuring service plan implementation through direct case management or co-provider services. The Case Manager will also have either primary or shared responsibility, depending upon the specialty/discipline, in providing the residents with specific linkages/advocacy services with co-providers of housing, mental health, substance abuse, and healthcare services etc. as well as with parole boards. Together with the residents, the Case Manager will formulate residents’ comprehensive service plan in conjunction with specialty program staff. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) Activities with Persons Served • Participate in orientation of new residents by explaining the types of clinical services, recreational activities, and ICL programs that are available to residents., • Obtains and documents or files assessment information, such as medical, psychological, and social factors contributing to the resident's situation as well as information about the residents’ strengths, needs, abilities and preferences., • Collaborates with residents to utilize assessment information to complete and maintain resident service plans, offering an Integrated Healthcare approach to services and ensuring that plans include consideration of the residents’ cultural and ethnic background, customs, needs, beliefs and preferred language., • Instructs the resident in daily living skills, socialization skill enhancement and conflict resolution., • Provides supportive counseling in 1:1 or group formats that assist residents with modifying attitudes and behaviors as needed, by increasing understanding of self and others and by addressing service needs, strengths, abilities and environmental resources to attain goals., • Obtains and develops resource information for residents in all aspects of their care; disseminates this information to residents in a manner that is clear and understandable., • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the resident in meeting service plan goals., • May provide Critical Time Intervention procedures., • Facilitates individualized services to the resident that meet the diverse needs of the resident and focus on the discharge-planning goal., • Performs crisis assessment and nonverbal and verbal crisis intervention., • 1:1 Meet at least weekly with residents to follow-up on service plan goals and objectives., • Refers residents to community resources and other organizations; accompanies residents on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the resident., • Provide residents on both a group and an individual basis with transportation for housing placement, service appointments, recreational, or other service plan related purposes as appropriate, • Assist residents with developing a savings and money management plans within the scope of Department of Homeless Services and Veterans Administration regulations and optimizing resident income through advocacy with the HRA and VA; will offer and provide residents both group and individual instruction in budgeting, banking, resident skills such as shopping wisely from a price and product perspective, credit, and taxes., • Plans, escorts, and/or arrange social or recreational activities for and with residents., • Advocates on behalf of resident with outside service providers and within ICL. - Assists residents in finding and getting into vocational training or other training opportunities and work with other team members (e.g. Substance Abuse Specialist) in addressing the needs of residents., • Accompanies resident to appointments as needed. - Gives support & advice to significant others of the residents and Transitional Veterans Residence staff. Case Administrative Activities • Performs regular inspections of the residents’ living areas to ensure the safety of the residents, accountability of ICL property, and cleanliness of such areas., • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors; completes incident reports in accordance with ICL policy; accounts for residents and files missing person reports on residents not accounted for in accordance with ICL policy and procedure., • Conduct quarterly reviews of the service plans, assessment information, medical records, and changes in care. and follows-up to determine quantity and quality service provided., • Review length-of-stay profile with supervisor and address barriers to getting and/or keeping employment and housing and participates in weekly length-of-stay reviews., • Participates in ongoing reviews of existing linkages for their adequacy and, in recognition that a comprehensive co-provider service array is necessary to good outcomes, seek to extend program and other agency linkages as part of Continuous Quality Improvement., • Continually documents resident’s treatment progress, developing measurable and objective service plans that maximize a resident’s strengths and abilities in accordance with regulatory guidelines., • Assists in the orientation of new personnel when requested., • Maintains up-to-date, accurate individual paper and electronic case records on each assigned resident., • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Execute emergency plans as outlined in the policy and procedure manual; administers CPR or first aid to staff or residents who require such services., • Obtains and maintains CPR and First Aid certifications., • Other job-related duties that may be assigned ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL., • Basic understanding of the causes and processes of mental illness and substance abuse disorder., • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., • Ability to use sound judgment in identifying and solving problems and knowing when to seek assistance., • Ability to be aware of self and one’s impact on others, • Ability to learn, understand and comply with all regulations, policies and procedures., • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to work independently, and to conform to all applicable safety and accountability measures., • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening, attending to what other people are saying and asking questions as appropriate., • Ability to identify the nature of problems and to participate effectively in solving problems., • Ability to report for work as scheduled on a consistent basis., • Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies. QUALIFICATIONS AND EXPERIENCE Associate’s degree in a health or human services field (social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation/recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing) and three years of case management experience or relevant human services experience required: Bachelor’s preferred.

Job Description Mount Carmel Guild Behavioral Health System, a CARF accredited division of Catholic Charities of the Archdiocese of Newark, is a leading provider of mental health and addiction services in Northern New Jersey. Must be willing to do outreach in Essex & Union County. We are currently seeking a Full Time Clinician for our ICMS - Union program located in Cranford, NJ. (Schedule: M-F 8:30AM-5PM) The Integrated Case Management Services program (ICMS) provides “in vivo” case management services to adults with a severe and persistent mental illness with co-occurring substance abuse. Services are designed to engage, support, and link clients to traditional and non-traditional recovery oriented supports and services. The goal is to maximize clients’ independence by providing personalized, flexible, and collaborative services in the clients’ natural environments. JOB DUTIES • Coordinates services within the team they facilitate, • Maintain accountability for the professional standards within team and to ensure appropriate compliance with policies and procedures of agency, • To deliver services within the scope of the service area and charged with clinically supervising team members and team process, • Responsible for collecting and reporting statistical data and review of units of service for billing to team's service delivery. This includes other essential duties as needed., • Works collaboratively with intake coordinator., • Performs as acting Program Manager when PM is away from the program. Will be a part of the on-call rotating schedule., • Responsible for training of staff members and will conduct trainings for all staff per agency standards., • Will partake in corrective action of staff members as needed., • Master's degree in healthcare discipline, • 1-2 years of experience in health care or the psychiatric field Visit our website ccannj.com CURRENT EMPLOYEES: • CCAN offers a competitive compensation and comprehensive benefits package for employees, with an 80/20% cost split between employers (80) and employees (20). CCAN is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status. y5s8F7uQbR

Job Description JOB SUMMARY Under the general supervision of the Program Director or Designee, functions as part of a team providing client-centered, strength-based rehabilitation and recovery services to assigned consumers that relate to the care, nurturing, treatment, education, socialization, habilitation, recovery/healing and support of adults diagnosed with a mental illness and in some instances, co-occurring substance abuse disorder. These tasks focus on supporting, instructing and assisting recipients of mental health services to develop the skills needed to attain personal goals, live, be educated, work, and socialize successfully in the community environments of their choice. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or electronically as instructed, • Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality of services provided. Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs, and primary language., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. Document case notes regarding significant and untoward events and contacts with mental health providers, including ICM’s and AOT’s., • Models’ appropriate behavior and provide rehabilitation and recovery services to assigned consumers that incorporates skills training in all areas of psychiatric rehabilitation, including the 11 restorative services. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) that assist the consumer in meeting service plan goals Examples of skills training include self-advocacy training, ADL (Activities of Daily Living) skill building, medication management training, socialization skill enhancement, and conflict resolution training. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Encourages consumers’ adherence to medication, program, and medical appointments, including morning or evening routines, to help consumers meet treatment goals and maintain appointments., • Monitors medications and/or supervises individuals' self-administration of medication; counts appropriate doses of medication and maintains medication records in accordance with agency policies and procedures. Tracks annual physical examinations and encourages follow-up., • As directed, accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer. Functions as criminal justice liaison for consumer., • Plans, escorts, and/or arrange social/recreational, vocational, medical and other activities for and with consumers. Obtains and develops resource information for consumers in all aspects of their care (clinical services, recreational activities, vocational programs both within and outside of ICL and disseminates this information to consumers in a manner that is clear and understandable. Advocates on behalf of consumer with outside service providers and within ICL and works with other team members in addressing the needs of the consumers., • Provides substance abuse services and administer urinalysis and/or breathalyzer tests to consumers as directed., • Performs crisis assessment and nonverbal and verbal crisis intervention using appropriate and approved techniques., • Participates in fire drills, performs headcounts, fire-watch and heat safety activities with other team members., • Immediately reports serious incidents, serious incident allegations, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Performs room checks and regular inspections of the consumer's rooms, using checklists or other aids, to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. Engages consumer in learning how to maintain a safe, clean, and healthy personal living environment. Functions as liaison between consumer and facilities management department as needed., • Participates as instructed in all program communication and training activities: for example, shift briefings, daily floor meetings, communication log review and entry, supervision meetings, case conferences, staff meetings, and in-service training and development events. Participates in consumer community meetings as assigned., • Executes emergency plans as outlined in the policy and procedure manual., • Assists in the orientation of new personnel when requested; assists supervisors and managerial staff with special reports, projects or responsibilities as assigned., • As assigned, functions as “manager on duty” or lead worker in accordance with program protocols which may include ensuring that headcounts, fire watches and heat watches are done; documentation and completion of any required reports; preliminary investigation of incidents, responding to emergency situations, and ensuring coverage for the next shift., • As assigned, may cover the duties of a residential or front desk counselor on a temporary basis or may cover the work of another case manager in the case of short staffing., • Complies with attendance and timekeeping rules, including following the protocol for requesting time off and giving sufficient notice of unscheduled absences; reports reliably and regularly to work on an on-going basis., • Comply with all applicable agency policies, including infection control policies., • May have on-call responsibilities., • Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL., • Basic understanding of the causes and processes of mental illness and substance abuse disorder., • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., • Ability to use sound judgment in identifying and solving problems and knowing when to seek assistance., • Ability to be aware of self and one’s impact on others, • Ability to learn, understand and comply with all regulations, policies and procedures., • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening, attending to what other people are saying and asking questions as appropriate, • Ability to identify the nature of problems and to participate effectively in solving problems., • Ability to report for work as scheduled on a consistent basis, • Bachelor's degree in a human services field* OR, • Associate’s Degree in a human services field* and two years of full-time experience providing direct services to individuals with mental disabilities or other relevant human service experience OR, • High school diploma or equivalency diploma recognized by the NYS Department of Education, and four years of full-time human services work experience OR, • An equivalent combination of training and experience. 30 college credits may be substituted for 1 year of human services experience.

Job Description The Clinician plays an essential role in providing in depth assessment and ongoing mental health and emotional support to Unaccompanied Children (UC). This role involves addressing the child’s safety and well-being by coordinating services, conducting in-depth assessments, and ensuring that minors are connected to necessary mental health resources. The Clinician is expected to conduct a more comprehensive and intensive assessment of the child to develop and execute tailored case plans to ensure long-term stability. This position requires interaction with community services, educational agencies, and other stakeholders. Qualifications • Clinical responsibilities include all necessary tasks as required by the Federal Office of Refugee Resettlement, • Ensure all ORR, OCFS mandates and requirements are met., • Conducts comprehensive assessments using standardized measures as per standards set forth by Office of Refugee Resettlement (ORR)., • Provides individual and group therapy. Makes referrals for additional mental health services as needed., • Provides crisis management and ongoing therapeutic support., • Create Behavioral Plans, Individual Crisis Management Plans and Safety Plans as needed to provide ongoing support to UC and foster parents., • Maintain regular communication and coordination of services with all members of the multidisciplinary team., • Ensure that all UC have a safe and appropriate discharge plan and that all mental health services are in place prior to discharge., • Ensure constant communication about the case with the Case Manager and the Treatment Team to create an effective and diligent provision of services that meet the UC’s needs., • Develops and maintain contact with UC, foster parent, potential sponsors and all parties part of UC’s life (including school and service providers as needed) for set up and follow up of all related MH services., • Participates in treatment team meetings and other meetings pertaining to the clinical needs of the youth on their caseload., • Completes paperwork in a timely manner, ensuring that the clinical records meet the requirements of standards set by ORR. Prepares for audits accordingly., • Coordinate visits with the Foster Parents as needed so provision of clinical services is more comprehensive; if behavioral plans are needed, the Foster Parent should be involved and informed., • Maintains confidentiality of sensitive and protected information according to HIPAA standards., • After hours and weekend coverage required as needed., • Performs other duties as assigned. Your Qualifications Master’s degree in social work with clinical experience in the program, or master’s degree in psychology, sociology, or other relevant behavioral science in which direct clinical experience is a program requirement, Must be licensed or eligible for licensure (obtain license within 6 months of hire date). Bi-lingual (English/Spanish) a must. Experience working with traumatized/exploited children, and children with behavioral problems is a plus. TF-CBT experience a plus. Excellent organizational/communication skills. Knowledge of Microsoft Office (Word, Excel) required. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. * Supervisory Responsibility No * Work Environment: Office/Field for foster home visits * Position Type/Expected Hours of Work: Days and hours of work are Monday through Friday 9am- 5pm including assigned weekend coverage during the month. After hours availability to support clinical needs as necessary. * Additional Requirements: · Authorized to work in the U.S. · Ability to travel to other Rising Ground sites if required for weekend coverage, meetings or trainings. Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job Description The Unaccompanied Children Long Term Foster Care Program provides a safe and secure placement to Unaccompanied Children (UC) who following an initial placement in an ORR/DUCO care provider facility, and after efforts for the safe and timely release indicated that no sponsor is willing or able to care for the UC, and the UC is expected to have a protracted length of time in ORR care. Working in collaboration with the federal Office of Refugee Resettlement, ORR, our program provides a safe and nurturing environment for youth in licensed foster homes in the community. We provide therapeutic, medical and educational services, as well as other supports that youth need to achieve success through an array of strength-based and targeted interventions as we link them with family members and/or other sponsors in the United States. We want all children we support to move forward with their lives and thrive. About the Role: The Clinician plays an essential role in providing in depth assessment and ongoing mental health and emotional support to Unaccompanied Children (UC) while in LTFC. This role involves addressing the child’s safety and well-being by coordinating services, conducting in-depth assessments, and ensuring that minors are connected to necessary mental health resources. The Clinician is expected to conduct a more comprehensive and intensive assessment of the child to develop and execute tailored case plans to ensure long-term stability. This position requires interaction with community services, educational agencies, and other stakeholders. What You’ll Do • Clinical responsibilities include all necessary tasks as required by the Federal Office of Refugee Resettlement, • Ensure all ORR, OCFS mandates and requirements are met., • Conducts comprehensive assessments using standardized measures as per standards set forth by Office of Refugee Resettlement (ORR)., • Provides individual and group therapy. Makes referrals for additional mental health services as needed., • Provides crisis management and ongoing therapeutic support., • Create Behavioral Plans, Individual Crisis Management Plans and Safety Plans as needed to provide ongoing support to UC and foster parents., • Maintain regular communication and coordination of services with all members of the multidisciplinary team., • Ensure that all UC have a safe and appropriate discharge plan and that all mental health services are in place prior to discharge., • Ensure constant communication about the case with the Case Manager and the Treatment Team to create an effective and diligent provision of services that meet the UC’s needs., • Develops an maintain contact with UC, foster parent, potential sponsors and all parties part of UC’s life (including school and service providers as needed) for set up and follow up of all related MH services., • Participates in treatment team meetings and other meetings pertaining to the clinical needs of the youth on their caseload., • Completes paperwork in a timely manner, ensuring that the clinical records meet the requirements of standards set by ORR. Prepares for audits accordingly., • Coordinate visits with the Foster Parents as needed so provision of clinical services is more comprehensive; if behavioral plans are needed, the Foster Parent should be involved and informed., • Maintains confidentiality of sensitive and protected information according to HIPAA standards., • After hours and weekend coverage required as needed. Your Qualifications • Master’s Degree in MH and or Clinical field is a must; licensure preferred, • Bi-lingual (English/Spanish) a must., • Experience working with traumatized/exploited children, and children with behavioral problems is a plus. This position does not have direct supervisory responsibilities. The LTFC Clinician will work independently with guidance and support from their supervisor and other team members, collaborating closely on clinical and service delivery. Work Environment: This role requires four in-office days and one remote day per week, with flexibility for after-hours, weekend, and holiday support as needed. The position involves collaboration with multiple teams, fieldwork, and occasional travel for foster home visits to assess for adjustment and safety of the child in their home environment. Position Type/Expected Hours of Work: The position operates Monday through Friday, from 9:00 AM to 5:00 PM, with flexibility for after-hours, weekend, and holiday support as needed. Additional Requirements: Ability to work independently and as part of a team in a fast-paced, dynamic environment. Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job Description Title: Therapist (DGMH) Department: Center for Resiliency and Wellness Job Location: 623 Broadway, New York, NY 10012/In-Field Job Status: Fee for Service (7-21 hours/week) Availability: Monday-Friday, 9am-5pm Requirements: LCSW, LMHC About Greenwich House Founded in 1902 as a settlement house to help New York’s increasing immigrant population adjust to life in a new country, Greenwich House today offers a variety of programs and approaches that continue to provide thousands of New Yorkers with health and wellness support, education, personal enrichment, skills building and cultural experiences. Position Summary The Greenwich House Center for Resiliency and Wellness is seeking a DGMH Therapist who will be responsible for providing embedded, on-site behavioral health services to adults 60+ at DFTA Older Adult Centers. Services provided include: structured engagement groups, unstructured individual engagement; short & long term behavioral health services integrating the creative arts. The provider should have awareness of: life stages and aging process; trauma informed care, Domestic/Intimate Partner/Gender Violence issues, as well as LGBTQ/gender nonconforming or questioning communities and communities of color, using individual, family, group and evidence-based modalities. Primary Responsibilities • Provide long and short-term psychotherapy to clients and collateral family members where appropriate (including crisis intervention) in person or Telehealth in compliance with NYS OMH criteria., • Facilitate time limited and ongoing group therapies as well as structured engagement presentations., • Utilize concurrent clinical documentation in electronic health record (eCR) and data entry (Peer Place) in compliance with NYS Office of Mental Health; Dept for the Aging and NYC Department of Health and Mental Hygiene requirements to include: periodic assessment scales; progress notes; treatment plans and treatment plan reviews; incident reports and encounter forms., • Alert immediately the Director of reportable incidents and clients at risk behaviors., • Perform other tasks and special projects as assigned by the direct supervisor., • Interact with all levels of personnel within the organization. Secondary Responsibilities • Collaborate with Case Manager and Peer Advocate on shared clients., • Refer clients to appropriate community resources for case management issues/advocacy, e.g. legal, housing, health, education, vocational, entitlements., • Maintain working relationships as needed with hospitals, nursing homes, entitlement sources, legal advocates and other social service agencies. Administrative Responsibilities • Participate in supervision and interdisciplinary staff meetings., • Meet program productivity benchmarks for billable services as determined by agency standards., • Participate in ongoing professional training for continuing education units and other professional development as mandated by the agency or recommended by supervisor. Qualifications • LCSW/LMHC (New York State Department of Education) with minimum two or three years clinical counseling experience., • Strong engagement skills and knowledge of age related, life stages, mental health conditions and harm reduction recovery and openness to integrate creative arts., • Experience with adult mental health 60+, knowledge of the aging process, life transitions and awareness of Domestic/Intimate Partner/Gender based Violence issues, as well as, GLBTQ/gender non-binary or questioning communities, and, communities of color., • Familiarity with a range of therapeutic interventions: trauma informed care, CBT, DBT, MI, ACT, creative arts and psychodynamic approaches to treatment., • Alignment with agency standard of ethics, conduct and organization policies., • Ability to work independently and collaboratively with interdisciplinary team to accomplish client goals and adapt to changing program environment., • Ability to prioritize and implement a course of action for handling multiple tasks., • Bilingual skills in Spanish, Mandarin, Cantonese, Russian, or Korean a plus, but, not required. Reasonable Accommodations Statement To perform this job successfully, a successful candidate must be able to perform satisfactorily each essential duty. Reasonable accommodations may be made to enable qualified candidates with disabilities to perform these duties. Equal Employment Opportunity Greenwich House is strongly committed to the principle of equal employment opportunity for all individuals. All employment decisions and administration of all personnel policies are without regard to an applicant or employee’s actual or perceived race, religion, sex, age, national origin, creed, color, gender, sexual orientation or affectation, gender identity or expression (including transgender status), predisposing genetic characteristic, genetic information, pregnancy, ancestry, ethnicity, citizenship, alienage, military or veteran’s status, physical or mental disability, status as a victim of domestic violence, stalking offense and sex offenses, marital status, partnership status or any other status protected by federal, state or local law. For more information regarding Greenwich House and our EEO statement, please visit

Job Description Job Purpose Under the supervision of the Residential/Community Based Supports Supervisor, the Case Manager serves individuals with learning, developmental and behavioral health disabilities through: direct support/case management; positive direction; and, advocacy in the community on behalf of and with the client. All are accomplished in accordance with JESPY program policies and procedures. The client is the focus of services. The Case Manager assesses the client initially and on an ongoing basis to identify current level of care and service gaps. The Case Manager coordinates services accordingly, as client’s needs change. The Case Manager promotes money management skills. Tasks include teaching clients to develop and maintain budgets, use of banking services, and planning for major purchases. The Case Manager completes ledgers, reconciles accounts and assists with spending choices. The Case Manager gradually promotes the client’s ability to assume mastery of personal financial matters. Essential Functions • Establishes a collaborative relationship with involved family members or significant others in order to advance identified goals. Will provide supportive services to individual clients; if more in depth services are required, initiate a referral to the clinical services division on the client’s behalf., • Maintains and expands skills and knowledge relevant to providing high quality support and services. Attends trainings as directed and applies new knowledge to current assignment. Obtains and maintains all required certifications. As the identified lead service provider, the Case Manager communicates and proactively interfaces with all JESPY staff and with the client’s major external contacts (e.g., family members, employers, other agencies)., • Assumes leadership in interactions with representatives of the NJ Division of Developmental Disabilities or assigned support coordinators, if applicable., • Reports and/or documents, in a concise, understandable, and legible manner in the electronic health record (EHR). Case notes need to demonstrate a direct relationship to the achievement of treatment goals as defined in the ISP or the Annual Case Evaluation. Completion of daily logs, accident reports, incident reports, outcome data sheets and all appropriate Agency and government forms are to be done in a timely manner. Case Manager takes the lead in convening the Annual Case Evaluation meeting, • Under the guidance of the Director of Operations the Case Manager and/or Entitlements Coordinator will become knowledgeable in understanding the client’s continued eligibility for entitlements sufficient to address the client’s needs. Works with client and family to maximize client’s resources, • As necessary, the Case Manager assumes responsibility for arranging client transportation to attend vital appointments, • Maintains an annual calendar of important medical events that may include such items as annual physicals, vision/auditory exams and medication monitoring. Consult with various medical or psychiatric providers as necessary., • Actively participates in department meetings, supervision meetings and case conferences, • Visits client’s residence at least monthly to ensure that the client is living in a safe, clean and hygienic environment, and that the client has sufficient food and clothing, • Collaborates with the assigned Daily Living Skills (DLS) counselor, • Consults regularly with the WREE department regarding potential placements or ongoing adaptation at current training or work sites, • Good Work Ethic, • Flexibility and Adaptability:, • Good Judgment, • Communications, • Listening Skills, • Confidentiality, • Awareness, • Building and Maintaining Positive Relationships, • Adhere strictly to HIPAA requirements and all agency confidentiality guidelines., • Establish positive, balanced relationships with clients, as demonstrated by:, • treatment of individuals with respect and dignity and in an age and culturally appropriate manner;, • a commitment towards the individual's rights and responsibilities; and, • Adopts all Agency policies and procedures and attends mandatory in-service programs., • Reports any incident or accident involving oneself, or Agency clients. Reports all unusual, questionable or dangerous situations to the management immediately. Provides all information in writing, necessary to assist in completing the required report., • Immediately reports any suspicion of verbal, physical, sexual abuse or neglect on the part of clients or any staff to the immediate supervisor and Executive Director., • Reports immediately any unusual, inappropriate or potentially risky behavior on the part of anyone visiting an individual at any of the JESPY sites, to the site supervisor, the Director of Operations, or the Executive Director, • Maintains strict confidentiality of organizational and individual information, in accordance with HIPAA standards., • Demonstrates concern and courtesy to clients, staff, family members and visitors. Educational Requirements • Supports JESPY House policies, vision, and core values while empowering all clients to direct their own life choices, • Knowledgeable about the person-centered approach to service delivery. As an empathic listener, remain patient, listen carefully and offer appropriate feedback to clients served, • Maintain strict and professional boundaries particularly in regard to confidentiality., • Understanding of learning and developmental disabilities and best approaches to working with clients with these disabilities, • Communicates effectively in writing; completes all time sensitive written and electronic documents, • Skilled at working well with other staff members. Ability to coordinate the efforts of the client’s various caregivers, • Hourly, • Monday through Friday This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. • Must be available for coverage on some weekends and after 5pm when required., • Valid driving license is required, • Must hold CPR/First Aid Valid Certification, • Successful clearance of NJ background check, • Successful clearance of Drug Screening, • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job., • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee may occasionally lift to 10 pounds.

Job DescriptionDescription: About Us For over 175 years, Seamen’s Society has been dedicated to helping children survive, thrive, and succeed. Our programs provide critical support to vulnerable children and families, and we are looking for passionate, dedicated professionals to join us in making a difference. If you’re seeking a rewarding career where your work truly matters, we invite you to be part of our mission. With opportunities in Brooklyn and Staten Island, we offer competitive salaries, career growth potential, and a comprehensive benefits package. Seamen’s Society for Children and Families is a 501(c)(3) nonprofit organization and an Equal Opportunity Employer. Take the next step in your career and help create brighter futures for children and families, apply today! Job Summary: The Care Manager (CM) works under the direct supervision of the Care Manager Supervisor and plays a critical role in achieving the overall goals for coordination, integration, and partnership in the delivery of care to children, youth, and families with complex medical, developmental, and behavioral needs between the ages of 0-21. The Care Manager is the central point of contact for the family and the child/youth, to ensure that their needs and services are met with positive regard. Duties and Responsibilities: • Develops and implements a person-centered, comprehensive Plan of Care (POC) for the member, in partnership with his/her caregivers and service providers., • Completes the initial and annual Child Adolescent Needs and Strengths-New York (CANS-NY)., • Based on the complexity level outcome of the child/youth, the care manager must meet the specified minimum contact and face-to-face requirements centered around the Core Services for billing as per the Department of Health (DOH) mandates., • Conducts all other required additional assessments within prescribed timeframes including but not limited to the Comprehensive Assessment, Crisis Plan, Plan of Care Updates, and Home and Community Based Services (HCBS) Level of Care (LOC), and eligibility determination for the provision of services when appropriate., • Completes all program/case relevant documentation in the Electronic Medical Record (EMR) within the assigned deadlines., • Requests and obtains the necessary documentation in a timely manner from service providers and/or families., • Partners with multi-disciplinary team to determine service needs and actively participates in ongoing communication with all partners in care., • Participates in service coordination meetings and team conferences., • Provides ongoing collateral contacts and follow up on coordinated services., • Facilitates the transitional care process and discharge planning, when applicable., • Attends and participates in individual and group supervision., • Carry a caseload as determined by the complexity levels of the cases (20-30 cases) with the ability to travel to complete face-to-face visits via car or public transportation. Caseloads will be located in or near designated borough., • Attend and participate in ongoing staff development training to enhance skills needed to effectively meet the demands of the Care Manager position., • Perform all other duties as assigned. Requirements: Required Skills, Knowledge, and Abilities: • Experience in medical service provision and care preferred., • Must possess excellent verbal, written, organizational and communication skills., • Demonstration of dedication to quality care and customer service., • Computer proficiency in excel, calendar, and word documents., • Ability to perform the essential functions of the job with or without a reasonable accommodation., • Bilingual a plus Qualifications/Requirements: • Bachelor’s degree, 2 years relevant experience and 1 year of Microsoft 365 experience required. NYS Driver’s License or NYS ID required., • Our Agency operates in 2 locations: Staten Island and Brooklyn. The ability to travel between sites in required. Why Join Us? At Seamen’s Society for Children and Families, we value our team members and are committed to providing a supportive, rewarding, and growth-oriented work environment. As part of our team, you’ll enjoy a comprehensive benefits package designed to support your professional and personal well-being: Extensive Training & Career Development – Gain hands-on experience with comprehensive training programs to enhance your skills and career growth. Generous Paid Time Off & Holidays – Maintain a healthy work-life balance with our comprehensive PTO package, including: 13 paid holidays throughout the year, Half-day Summer Fridays to make the most of the season, Ample vacation, personal, and sick time so you can recharge and focus on what matters most. Your well-being is a priority for us. Take time to rest and recharge. Robust Medical, Dental, & Vision Insurance – Stay covered with our significantly subsidized plans designed to fit your needs. Company paid Life Insurance & Financial Security – We offer life insurance, a generous 403(b) retirement plan (with agency contribution), and a tax-deferred annuity to secure your future. Commuter Benefit Program & Flexible Spending Accounts – Save money on daily expenses with our commuter benefits and FSA options. Exclusive Perks & Discounts – As part of our team, you'll gain access to Plum Benefits, the leading Corporate Entertainment Benefits provider. Enjoy exclusive discounts, special offers, and preferred seating for top attractions, theme parks, shows, sporting events, movie tickets, hotels, and more. Employee Assistance Program – Receive confidential support services for mental health, financial advice, and personal well-being. Internship & Referral Programs – Help build the future by mentoring interns or referring great candidates and earning incentives. Additional Information Seamen’s Society is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We respect diversity and accordingly are an equal opportunity employer that does not discriminate based on race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

Job DescriptionSalary: Paid per case Enrolled Monthly Location: New York City (All Boroughs) Department: Care Management Agency (CMA) Service Type: Full-Time / Part-Time Reports To: Director of Care Management About Sparx Support Services Sparx Support Services is a fast-growing Care Management Agency (CMA) providing Health Home Serving Children services across New York State. Our mission is to support children and families through coordinated care, advocacy, and access to critical resources. We partner with providers, schools, therapists, and community organizations to ensure every child receives comprehensive support. Position Summary We are seeking compassionate, detail-oriented Care Managers to join our expanding CMA program. The Care Manager will work directly with children (021 years old) and families who qualify for Care management services, complete assessments, develop Plans of Care, coordinate providers, and ensure compliance with NYS DOH Health Home Serving Children (HHSC) standards. Responsibilities • Complete intake assessments, CANS-NY evaluations (upon training), and Plans of Care, • Provide ongoing care coordination for children with medical, behavioral, or social needs, • Communicate regularly with parents, schools, providers, therapists, DOH, and Health Home partners, • Maintain accurate, timely documentation in FCM, MAPP, and internal systems, • Track monthly contacts, outreach attempts, and compliance requirements, • Help families access Medicaid services, therapy, community programs, and supports, • Attend required meetings, trainings, and supervision, • Manage a caseload of 2040 children (based on full-time/part-time status), • Bachelors or Masters degree, • Experience working with children and families in community or school settings, • Strong communication, documentation, and organizational skills, • Ability to work independently and meet deadlines, • Comfortable traveling to homes, schools, and community settings as needed, • Bilingual preferred but not required Compensation & Benefits • Competitive salary based on experience, • Flexible schedule (remote + field work), • Paid trainings, including CANS-NY and FCM, • Opportunities for growth within the agency, • Supportive leadership and ongoing education, • Resume, • Degree / Transcript, • Government ID, • Background Check / Fingerprinting Please submit your application through BambooHR. Qualified candidates will be contacted to schedule an interview.

Job Description Job Purpose Under the supervision of the Shared Housing, the Daily Living Skills Counselor/Direct Support at JESPY House serves individuals with learning, developmental and behavioral health disabilities through support and development of daily living skills; positive direction; and, advocacy in the community on behalf of and with the client. This is a weekend position. Candidates must be available weekends. Responsibilities • Supports JESPY House policies, vision, and core values while empowering all clients to direct their own life choices., • Maintains and expands skills and knowledge relevant to providing high quality support and services. Attends trainings as directed and applies new knowledge to current assignment. Obtains and maintains all required certifications. As a support service counselor, the DLS Counselor communicates regularly and proactively interfaces with JESPY Case Managers as required, • Provides supportive services to individual clients; if more in depth services are required, initiate a referral to the Case Manager., • Establishes a collaborative relationship with involved family members or significant others to advance identified goals. Essential Functions • Collaborates with the assigned Case Manager, • Assist with food ordering or shopping when necessary, • Supervise and teach necessary skills regarding cooking, cleaning and laundry, • Report to supervisors and/or building superintendent about needed repairs, • Inspect client’s refrigerator on a weekly basis, • Conduct monthly fire drills and coordinate inspection of smoke and carbon monoxide detectors, • Represents as the agency liaison with building superintendents, • Informs client, case manager, family and/or support coordinator when new clothes, shoes, or household appliances are needed, • Cooperates with licensee or DDD staff in any inspection or investigation, • Must check email and voicemail daily, • Utilize Foothold Awards daily to access client information. All notes are required to be entered into Foothold within a 3 (three) day period from date of client interaction., • Responsible for tracking both non-DDD and DDD clients’ progress through electronic documentation as well as client goals through the daily tracking record as it relates to their service plan., • Attend any additional Foothold trainings, workshops and meetings., • Other responsibilities as assigned., • General knowledge of agency policy and procedures, • Submits weekly and monthly reports on client’s status, • Informs case manager when new clothes, shoes, or household appliances are needed, • Work Ethic, • Flexibility and Adaptability, • Judgment, • Ability to Work Independently, • Communications., • Confidentiality, • Listening Skills, • Awareness., • Building and Maintaining Positive Relationships, • Supporting Good Health Commitment to Core Value • Adhere strictly to HIPAA requirements and all agency confidentiality guidelines., • Establish positive, balanced relationships with clients, as demonstrated by:, • treatment of individuals with respect and dignity and in an age and culturally appropriate manner;, • a commitment towards the individual's rights and responsibilities; and, • establishment of clear boundaries that allow for productive interactions. Reporting n/a Other Responsibilities • Other responsibilities that may arise within the job scope, • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Educational Requirements • Experience with individuals with developmental disabilities preferred, • Valid New Jersey Driver’s license, • Basic computer skills, • Knowledgeable about the person-centered approach to service delivery. As an empathic listener, remain patient, listen carefully and offer appropriate feedback to clients served., • Maintain strict and professional boundaries particularly regarding confidentiality., • Understanding of learning and developmental disabilities and best approaches to working with clients with these disabilities., • Communicates effectively in writing; completes all time sensitive written and electronic documents., • Skilled at collaborating well with other members of the interdisciplinary team., • Proficient with Foothold EHR, Microsoft Word and Excel Preferred, • Reports and/or documents, in a concise, understandable, and legible manner in the electronic health record (EHR), Foothold. Case notes need to demonstrate a direct relationship to the achievement of treatment goals as defined in the ISP or the Annual Case Evaluation. Completion of daily logs, accident reports, incident reports, outcome data sheets and all appropriate Position Type/Expected Hours of Work Hourly - Weekends Special Working Conditions/Physical/Requirements – Working Environment • Able to walk up and downstairs, • Valid driving license is required, • Must hold a high school diploma, • Valid New Jersey driver's license is required, • Must hold CPR/First Aid Valid Certification - (We will train), • Successful clearance of NJ background check, • Successful clearance of Drug Screening, • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job., • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee may occasionally lift up to 10 pounds. Direct Reports n/a Salary Salary commensurate with experience Notes/Comments This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. REVISED: 1/2/19

Job Description Job Title: Psychiatric Nurse Practitioner (Certified in Psychiatry) Program/Department: Housing, Health and Homelessness Solutions & Services Reports to: Division Director Work hours: Full time 35 hours per week Location: Must be able to travel to various locations throughout Brooklyn Salary Range: $150,000 - $180,000 The Psychiatric Nurse Practitioner currently supports two Brooklyn Community Services Divisions – the Housing, Health and Homelessness Solutions Division which offers a variety of housing supports to people who are unhoused in Brooklyn including supportive housing programs, homeless shelters, and a street outreach program. Many of those clients experience co-occurring mental health conditions and substance abuse disorders and Services for People Living with Disabilities which provides strengths-oriented psychiatric rehabilitation programs devoted to helping adults increase independence and overall well-being. The PROS Counselor aids people living with persistent mental illnesses in developing life role goals, in managing symptoms, and in taking concrete steps toward a better life. The Psychiatric Nurse Practitioner will ensure the delivery of high quality mental health support in all aspects of service delivery to clients from vulnerable populations in accordance with funder and regulatory requirements; best practices; BCS policies and Core Values; and the Code of Conduct for Custodians of People with Special Needs. This is a service delivery leadership position and the nurse serves as a role model to all stakeholders. Responsibilities: 1. Direct Clinical Service & Treatment * Clinical Assessment and Evaluation: Conduct comprehensive psychiatric evaluations for program participants, including specialized evaluations for supportive housing applications. * Medication Management: Provide routine monthly medication management appointments, including the authority to prescribe psychiatric medications and administer necessary psychiatric injections. * Specialized Assessments: Complete psychosocial assessments for 2010E applications when case managers are unavailable. * Crisis and Support Care: Deliver immediate crisis mental health support and provide necessary mental health support post-discharge for members/residents. * Resource Navigation: Provide necessary mental health community referrals as indicated by client need. 2. Documentation and Compliance * Clinical Documentation: Ensure all psychiatric assessments, medication management notes, and missed appointment notes are accurately documented and submitted to the Program Director (or designee) by the end of each day. * Prescription Logistics: Efficiently utilize the e-prescribing system to submit and transmit prescriptions directly to the appropriate pharmacy. * Confidentiality: Maintain the strict confidentiality of all program files and evaluation documents. * Program Oversight: Oversee and ensure full compliance with all mandated protocols (e.g., HIV testing, harm reduction services) and funder requirements. * Licensure and Waivers: Maintain all required regulatory documents, including essential waivers, licenses, and registrations (e.g., CLIA waiver, temporary authorizations). * Logistics and Inventory: Oversee the distribution of syringes and Narcan, and maintain accurate, up-to-date inventory logs for all supplies. * Reporting: Collect and submit all required monthly and quarterly reports/deliverables to the Program Director in the specified format and timeframe. 3. Team Collaboration and Professional Development * Team Meetings: Attend required weekly team meetings (including specific 9:00 AM meetings) to review caseloads, bed rosters, and discuss program operations. * Case Coordination: Participate in case conferences with the Case Manager and Program Director to ensure seamless, coordinated care. * Staff Training: Ensure all program staff are properly trained on current program policies, procedures, and compliance standards. * Professional Development: Participate in all mandatory training and meetings as directed by funding agencies and/or the Program Director. * Community Engagement: Engage in and support community events and outreach activities to advance program goals. Qualifications:Required Education & Licensure * Active and unrestricted Certification as a Psychiatric Mental Health Nurse Practitioner (PMHNP) issued by the New York State Education Department (NYSED). * Must possess prescriptive authority for all necessary medications within the scope of practice, including the ability to be designated in the program's registration for prescribing Naloxone (opioid overdose reversal medication). * Current and valid DEA registration. Essential Clinical Expertise * Proven experience providing psychiatric care to adults and young adults with Serious and Persistent Mental Illness (SPMI), including those who are unhoused (homeless) and those with active Substance Use Disorders (SUDs). * Expertise in utilizing integrated treatment models for co-occurring mental health and substance use disorders (Dual Diagnosis). This includes proficiency in evidence-based practices such as: * Motivational Interviewing (MI) * Cognitive Behavioral Therapy (CBT) * Trauma-Informed Care (TIC) principles * Demonstrated ability to perform the following core functions: * Conduct comprehensive psychiatric evaluations. * Provide expert medication management, including Pharmacotherapy for SUDs (e.g., Medication-Assisted Treatment - MAT). * Perform thorough risk assessments (suicide, violence, relapse). * Ability and willingness to provide psychiatric services in diverse community settings, including on a mobile outreach unit and other non-traditional environments. Core Competencies & Adaptability * Demonstrated ability to provide culturally and linguistically appropriate care, recognizing the profound impact of culture, race, ethnicity, socioeconomic status, and sexual orientation on help-seeking behavior and treatment outcomes. * Skill in adapting clinical interventions to effectively meet the unique needs of diverse and vulnerable populations (e.g., individuals experiencing homelessness, those involved in the justice system, individuals with HIV/AIDS). * Proficiency in integrating the social determinants of health (e.g., housing instability, food insecurity, unemployment) into the clinical formulation and treatment plan. * Strong case management and coordination skills necessary to effectively collaborate with outside agencies (e.g., social services, housing providers, primary care) to ensure holistic, wrap-around care. Professional Attributes & Philosophy * A strong foundation in and commitment to a Recovery and Rehabilitation philosophy, emphasizing client resilience, self-determination, and a strengths-based approach over sole focus on pathology. * Deep commitment to practicing with a trauma-informed lens, actively working to avoid re-traumatization of clients. * A proactive, team-oriented attitude with a proven ability to collaborate closely and respectfully within an interdisciplinary team (e.g., social workers, case managers, primary care, peer support specialists). * Compliance & Advocacy: * Diligence in ensuring all documentation and service delivery meets funder and regulatory requirements (e.g., Medicaid, state licensing, HIPAA) including BCS policies and values. * A proactive commitment to advocacy for clients' rights, dignity, and access to necessary resources. BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities

Job DescriptionExpect Success at Bridgeway! We make a difference in people’s lives by supporting their life goals - our employees and the people we serve alike. We invest in our employees through competitive compensation and benefits, best practice training, and fostering a team-oriented culture that promotes career development. We nurture an environment that values diversity, where inclusivity, equity, and belonging thrive. Make a Difference at Bridgeway Behavioral Health Services! Bridgeway offers uniquely rewarding experience in a supportive Team atmosphere. We invest in our employees. We offer excellent salary and benefits packages, and opportunities to advance your career. Become part of the Bridgeway Behavioral Health Services Team! Make a Future at Bridgeway! Who we are: Bridgeway values and promotes quality clinical and administrative practices to foster the best outcomes for persons who come to us for behavioral healthcare. We offer a work environment that supports teamwork, creativity, innovation, professional growth and dedication to the work. Bridgeway operates 13 PACT teams, along with more than 20 additional short-term, and longer-term integrated care and recovery service teams across 10 New Jersey counties. At Bridgeway, we never stop growing and innovating our vision of behavioral healthcare for the future. Why you should apply: As a Case Manager, you will join an evidence-based program and a dynamic team for the opportunity to learn and refine your clinical and engagement skills and accomplish your dream of helping people to make progress on their unique recovery journeys. The work is sometimes challenging and always rewarding by engaging with persons we serve and co-workers as we all learn, grow, and thrive. Salary: $44,000-$52,500 annually, Location: Livingston - Essex County Work hours: Full-time, 40 hours per week Position Overview Bridgeway is seeking a Case Manager/Wellness Specialist, a critical member of a multi-disciplinary core services team, to provide wellness assessment and direct services to people who have serious mental illness and who are enrolled in the PACT Program: Program of Assertive Community Treatment. The ideal candidate will enjoy spending 70-80% of their time working with people. The Case Manager Wellness Specialist for a PACT team will assume the following responsibilities: • Participate with the licensed staff in the development, implementation, and monitoring and updating of the individualized rehabilitation plan/Individual Recovery Plan (IRP)., • As a team member in the frequent monitoring and assessment of the mental health status of persons receiving services as well as related variables, including significant others, the home and the community in which the person served lives REQUIRED QUALIFICATIONS: • Master’s degree and one-year experience in the provision of MH services or,, • Bachelor’s degree in a behavioral health science from an accredited institution and two years’ experience in the provision of MH services, or, • Associate’s degree in Psychiatric Rehabilitation and two years’ experience in the provision of mental health services,, • Valid driver’s license required - No more than one moving violation within the past 12 months, • Vehicle required EXCELLENT BENEFITS: • Benefits: Medical, Dental, Vision, 403b, basic life and AD&D, flexible spending accounts, EAP, • Eligible for medical benefits after 30 days of employment, • Flexible work schedules, clinical training series, leadership development program, • 10 paid holidays (an 11th after 2 years of employment), generous vacation and sick time Bridgeway Behavioral Health Services was founded on a strong desire to fight disparity and injustice alongside people living with behavioral health conditions. We are dedicated to providing a multicultural workplace where everyone feels a sense of purpose and belonging. We provide equal opportunity for employees and applicants in all aspects of the employment relationship, without regard to race, color, national origin, sex, sexual orientation, gender, marital status, military or veteran status, disability, age, religion, or any other classification protected by law. #HP

Job Description TITLE: Case Manager- OASAS Residential REPORTS: Deputy Director/Clinical Director FLSA CODE: Non-Exempt PROGRAM: EDGECOMBE RESIDENTIAL TREATMENT PROGRAM: 611 Edgecombe Avenue New York, NY 10032 Our Mission: Since 1967, Odyssey House has gone beyond helping individuals beat drugs and alcohol. We help rebuild lives. There’s more to recovery than just getting clean. We help individuals get healthy again, too, with medical and dental care, fitness programs, support for your mental health and more. Individuals can stay with their children while in treatment, while learning new life skills, so they can stay together and repair other broken relationships in their lives. We provide educational and work skill trainings, outpatient services and available housing assistance, so individuals can step back into real life with a real future. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare The Case Manager is responsible for providing counseling and case management services related to substance abuse, legal, mental health, medical and vocational/educational issues. They work directly with the clients in individual and group counseling sessions on issues surrounding chemical abuse/dependency and advocates a drug-free lifestyle. The Case Manager works closely with the rest of the staff as an integral part of the clinical team. SPECIFIC DUTIES & RESPONSIBILITIES: • Provide individual counseling and case management services addressing all medical, psychiatric, housing and vocational concerns., • In collaboration with each client, formulate treatment plan, monitor achievement of objectives, review and update treatment plan in accordance with regulatory requirements and as clinically indicated., • Maintain up-to-date client clinical records including, at minimum, treatment plans, group counseling notes and progress notes in accordance with regulatory guidelines and program standards., • Conduct education/prevention groups to address topics which address chemical dependency and related issues., • Provide crisis intervention services., • Responsible for ongoing client discharge planning., • Perform room inspections and addresses client’s needs in relation to successful completion of Activities of Daily Living (ADL), including money management, medication management, and personal hygiene and other life skills which support recovery., • Provide other therapeutic services through active participation, observation and evaluation of each assigned clients engagement in the resident hierarchy, job functions, and social and recreational activities., • Facilitate house and community meetings including morning & evening meeting, etc., • Operate as a liaison with all referral agencies providing regular verbal and written progress reports., • Establish community and agency affiliations which address client needs and strengthen the delivery of services., • Provide education and direct services to family members, as appropriate, in regards to resident’s substance abuse and related behavioral issues., • When necessary, conduct client screening for contraband and collection of samples for urine toxicology testing., • Attend regularly scheduled staff meetings and case conferences., • Attend all required in-service training seminars., • Participate in quality improvement activities., • Other relevant duties as required. REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES • High School Diploma/GED required., • Familiarity with computer operation (Microsoft Word, AWARDS, Outlook programs) preferred., • Two (2) year’s experience working as a case manager in a residential setting preferred., • CASAC-T preferred., • Must be able to work a flexible schedule. Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job DescriptionEducational Alliance brings together and partners with diverse communities in Lower Manhattan, offering individuals and families high-quality, multi-generational programs and services that enhance their well-being and socioeconomic opportunities. We are a place where everyone is welcome and where progress is powered one relationship at a time. We are proud of our legacy as a Jewish organization, and we provide high-quality, transformational services and programs to all New Yorkers through our network of community centers on Manhattan’s Lower East Side and East Village. As we have for 130 years, we offer best-in-class programming–now across 15 sites—focusing on a mix of education, health and wellness, arts and culture, and civic engagement. Center for Recovery and Wellness is part of Educational Alliance (EA), which brings together diverse communities in Lower Manhattan, offering individuals and families high-quality, multigenerational programs and services that enhance their well-being and socioeconomic opportunities. One of New York City’s original settlement houses, EA was founded in 1889 to offer educational, social, and cultural services to Jewish immigrants arriving to the Lower East Side. Today, EA partners with diverse communities throughout Lower Manhattan. Across our network of community centers, we empower people of all backgrounds to flourish, recognizing the intrinsic value within each individual and the importance of building community. The Peer Navigator will work as a fully integrated team member providing peer recovery support to individuals in outpatient, residential, and community settings. The Peer Navigator will also serve as a role model, mentor, advocate, and motivator for individuals in recovery, their family members, friends, and allies to support long-term recovery. Responsibilities Direct Care of Recovery Services (70%) • Provide orientation to individuals regarding the process of their treatment when they begin accessing services., • Work with individuals and their case manager/social worker to create and execute a Recovery Wellness Plan (coach clients to transition from a professionally directed service plan to a self-directed Recovery plan) and evaluate progress., • Assist recovering persons to identify their goals, strengths, and personal interests regarding recovery and develop long and short-term strategies for achieving these goals., • Advice, guide, and train individuals through their recovery process as needed., • Escort individuals to appointments with agencies, self-help groups, and other community resources as needed., • Actively identify and support linkages to community resources that support the recovering person’s goals and interests., • Promote self-advocacy by assisting individuals to have their voices fully heard; their needs, goals, and objectives established as a focal point of rehabilitation and clinical services., • Participate with clinical staff in crisis intervention., • Report problematic issues, obstacles, and accomplishments experienced by individuals working toward their respective recovery goals to their case manager/social worker., • Promote and participate in outreach to inform community members about the Center’s services., • Provide orientation of CRW services for community members., • Assess the needs of people who come to the Center to match them with the appropriate services., • Work with recovering individuals to create and execute a Recovery Wellness Plan (or support their existing plan)., • Actively identify and support linkages to community resources that support the recovering person’s goals and interests., • Maintain information database pertaining to peer activities, • Participate in recovery programming at the CRW., • Develop relationships with community groups/agencies in partnership with the Center., • Adhere to agency and program-specific policies and procedures., • Attend staff meetings, training, and other pertinent events as recommended by supervisors, • High School Diploma/GED and 1 yrs. work experience., • NYS Certified Recovery Peer Advocate (CRPA) or (CPRA-P)- required, • Knowledge of the addiction recovery process., • Familiarity with 822 outpatient treatment systems, • Understanding of and respect for an individual’s unique pathway to recovery., • Familiarity of HCBS Behavioral Health “peer service” model, • Skills in active listening, motivation, and awareness of self., • Strong work ethic, particularly in a customer and team setting., • Experience with culturally diverse populations in an addiction service setting., • Experience in electronic database systems preferred., • Computer proficiency in Microsoft Office., • Adaptability, • Coaching, • Communication, • Teamwork, • Empowering Others, • Generous PTO Policy, • Competitive Salary, • Medical & Dental Insurance, • Pension Plan, • 403b Retirement Plans, • Discount Perks for Movies, Broadway Shows, Amusement Parks.Etc, • Free Gym Membership to our Manny Cantor Center Gym & 14TH ST Y Gym, • Discounts to programs at Educational Alliance Physical Demands The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach, stoop kneel to perform duties., • Specific vision abilities required by this job include close vision requirements due to computer work and the ability to observe, perceive, and identify any safety or behavioral concerns while on premises., • Light to moderate lifting is required, • Ability to uphold the demands of working with clientele who have a significant history of trauma, substance use disorder, and mental health conditions. The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. EEO Info Educational Alliance is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, marital status, disability status, veteran status, or any other characteristic protected by applicable federal, state, or local law. For further information about Educational Alliance, please visit . Sunday - Thursday 37.5 hours per week

Job Description Harlem Children’s Zone (HCZ) Promise Academy – top-performing K-12 charter schools within HCZ’s cradle-to-career pathway of comprehensive services – seeks an Behavioral Intervention Specialist! The Behavioral Intervention Specialist will bring a passion for the goal of HCZ Promise Academy: to get all our scholars to and through college. The ideal candidate cares deeply about children, respects the culture of Harlem’s residents, and is eager to make an impact in our community and beyond. For more information, check out Want to Work at Promise Academy? Here’s 7 Things You Need to Know. Schedule • Monday - Friday Reports to: SEL/PBS Manager Requirements Who You Are: • Conduct scholar observations and functional behavior assessments to understand the root causes of behaviors., • Collaborate with teachers, parents, and other stakeholders in developing targeted behavior strategies and interventions., • Create individualized behavior intervention plans (BIPs) based on assessment findings., • Implement behavior support strategies and Behavior Intervention Plans (BIPs), often through one-on-one or small group sessions with teachers, and provide coaching to others on how to effectively implement these strategies and plans., • Maintain a digital database of all Behavior Intervention records, forms, observations, agreements, and other relevant documents., • Conduct observations of classrooms and school environments to ensure behavior strategies and practices are being implemented with fidelity., • Support and coach teachers as it relates to behavior supports implementation at the classroom level (Tier 1 and Tier 2 supports)., • Support the Deans, Operations Directors, and Counselors in the creation and implementation of both Tier 1 and Tier 2 Interventions., • Meet regularly with school leadership to ensure implementation and review changes in data. Provide support that is culturally responsive and respectful of trauma responses to ensure all supports and interventions are individualized and effective., • Provide support to families through meetings, workshops, and individualized training., • Participate in scholar case conferences and retention conferences., • Train and support paraprofessionals. What you’ll do: • Bachelor's degree, • Demonstrated experience in special education, behavioral specialist, student counseling, or a student-related area, • Knowledge of student development and student learning theories, • Strong understanding of applied behavior analysis (ABA) principles and evidence-based interventions, • Strong organizational and administrative skills, • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) We’re passionate about hiring outstanding Behavioral Intervention Specialists who are dedicated to helping our scholars thrive. In return, we offer a highly competitive benefits package because we believe our teachers deserve it! Our exceptional benefits include: • Performance-based bonuses, • No-cost health insurance, • Up to $30,000 student loan forgiveness, • Paid time off, • Employee referral bonus, • Career advancement, • Life Insurance, • Short-and long-term disability, • Wellness discounts, • Commuter benefits, • Financial wellness perks The salary range for this position is $65,000-$85,000 per year. Harlem Children's Zone does not provide work visas for candidates who require employer sponsorship for work authorization in the United States. Harlem Children’s Zone is an Equal Opportunity Employer (EOE). SPECIAL CONSIDERATIONS Must be accessible for emergencies that require support after work hours and on the weekends.

Job DescriptionMISSION STATEMENT Acacia Network, the leading Latino integrated care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing and community building services, work we have been doing since 1969. By hiring talented individuals like you, we’ve been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland and Puerto Rico. POSITION OVERVIEW Responsible for wide range of case management duties assisting applicants and referents to Greenhope’s residential and outpatient services. Will admit new clients and assist medical staff as needed with admission documents. KEY ESSENTIAL FUNCTIONS • Primary liaison with internal and external referral sources for residential and outpatient services., • Maintains a stream of referrals to ensure residential bed and outpatient slots are covered on a weekly basis., • Complete preliminary telephone or face-to-face screening to determine eligibility for services as delineated by contractual requirements via electronic health record system.. Conducts screening interview and complete LOCADTR, WNRA, and other assessment documents. Obtain detailed demographic information on client criminal, family, substance, mental health and other relevant data., • Answers all inquiries from potential program clients, returning all calls within 24-48 hours., • Maintain a calendar noting work schedule to be shared with managers, receptionist, outreach staff and program managers., • Help to develop partnerships and linkages with all referral sources (hospitals, community agencies, crisis system, corrections, family, and other community partners) via phone and letters. Schedule recruitment activities for outreach staff. Input new and updated referral sources in AWARDS Electronic Health Record system., • Receives and coordinates all referrals to include notification of insurance providers for prior authorization and services covered. Coordinate with the Benefits department to ensure client financial status via Medicaid and other managed care funding source. May need to review financial information as needed to determine ability to pay for services., • Meet with residential clients within discharge phase to refer to Outpatient aftercare services, • Along with department manager, maintains all program waiting lists, admissions, discharges and updates all lists on an on-going basis. Maintains weekly/monthly contact with referring case managers and other providers., • Conduct induction process with residential clients and deliver to primary counselor. Coordinate with department manager to have active list of primary counselor assignments., • Distribute email notification of pending admission and actual admission report in a timely manner to include chart number, name, children and any other pertinent documents., • As needed, participate in clinical staff meetings and case conferences as necessary to ensure good coordination and continuity of care., • Receive regular weekly supervision from Department Manager., • The competitive candidate will have a High School Diploma or GED with a minimum of five (5) years’ experience in the health and social service field., • Must have a CASAC-T or be a qualified health professional., • Knowledge of DSM-IV diagnoses, substance abuse, and recovery, • Knowledge of state and local behavioral health and related services, • Ability to communicate effectively, both orally and in writing, • Ability to work independently and with others and on a team, • Ability to maintain confidentiality of information, • Ability to work under pressure and handle issues which develop unexpectedly Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description Full Job Description The Safe Haven for Children Program is a 24-hour shelter and temporary foster care program that serves unaccompanied children (UC) in immigration custody who are awaiting release to their sponsors. The Clinician is responsible for the oversight and execution of all therapeutic requirements for the shelter or foster care program, as assigned. MAJOR DUTIES AND RESPONSIBILITIES: • Complete the UC Assessment and Case Review within 7-10 business days of the young persons arrival, • Collaborate with the case manager and all relevant parties to complete required program documentation related to the minors overall functioning, • Regularly assess the safety and well-being of all clients served, • Develop behavior plans and/or safety plans for young persons, • Facilitate crisis intervention and utilize de-escalation techniques as needed, • Create group curriculum based on the identified needs of incoming or current young persons, • Provide weekly individual and group counseling to young persons, • Provide mental health referrals as needed, • Document service provision in client files in accordance with HIPAA and program regulations, • Participate in weekly team meetings to provide mental health updates, • Ensure compliance with local, state, and federal rules and regulations, as well as funder requirements, • Ensure quality assurance and excellence in service provision, • Participate in required LSSNY trainings, • Masters degree in Social Work from an accredited university and 2 years of postgraduate direct service delivery experience; a Master's degree in psychology, sociology, or other relevant behavioral science in which clinical experience is a program requirement, • Strong mental health background; proficient in mental health diagnoses, • Knowledgeable about psychotropic medications, including medication risks and side effects, • Excellent clinical skills, • Able to work collaboratively with people from all walks of life, • Strong interest in working with immigrant young persons, • Excellent communication and presentation skills - able to facilitate trainings, • Superior planning, organizational and time-management skills, • Able to work independently and as part of a team, • Able to develop and manage social work interns, • Detail-oriented, • Bilingual in Spanish and English Pay: $62,000.00 - $63,000.00 per year Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Employee assistance program, • Flexible spending account, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Parental leave, • Retirement plan

Job Description JOB SUMMARY Under the general supervision of the Program Director or Designee, functions as part of a team providing client-centered, strength-based rehabilitation and recovery services to assigned consumers that relate to the care, nurturing, treatment, education, socialization, habilitation, recovery/healing and support of adults diagnosed with a mental illness and in some instances, co-occurring substance abuse disorder. These tasks focus on supporting, instructing and assisting recipients of mental health services to develop the skills needed to attain personal goals, live, be educated, work, and socialize successfully in the community environments of their choice. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or electronically as instructed, • Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality of services provided. Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs, and primary language., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. Document case notes regarding significant and untoward events and contacts with mental health providers, including ICM’s and AOT’s., • Models’ appropriate behavior and provide rehabilitation and recovery services to assigned consumers that incorporates skills training in all areas of psychiatric rehabilitation, including the 11 restorative services. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) that assist the consumer in meeting service plan goals Examples of skills training include self-advocacy training, ADL (Activities of Daily Living) skill building, medication management training, socialization skill enhancement, and conflict resolution training. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Encourages consumers’ adherence to medication, program, and medical appointments, including morning or evening routines, to help consumers meet treatment goals and maintain appointments., • Monitors medications and/or supervises individuals' self-administration of medication; counts appropriate doses of medication and maintains medication records in accordance with agency policies and procedures. Tracks annual physical examinations and encourages follow-up., • As directed, accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer. Functions as criminal justice liaison for consumer., • Plans, escorts, and/or arrange social/recreational, vocational, medical and other activities for and with consumers. Obtains and develops resource information for consumers in all aspects of their care (clinical services, recreational activities, vocational programs both within and outside of ICL and disseminates this information to consumers in a manner that is clear and understandable. Advocates on behalf of consumer with outside service providers and within ICL and works with other team members in addressing the needs of the consumers., • Provides substance abuse services and administer urinalysis and/or breathalyzer tests to consumers as directed., • Performs crisis assessment and nonverbal and verbal crisis intervention using appropriate and approved techniques., • Participates in fire drills, performs headcounts, fire-watch and heat safety activities with other team members., • Immediately reports serious incidents, serious incident allegations, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Performs room checks and regular inspections of the consumer's rooms, using checklists or other aids, to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. Engages consumer in learning how to maintain a safe, clean, and healthy personal living environment. Functions as liaison between consumer and facilities management department as needed., • Participates as instructed in all program communication and training activities: for example, shift briefings, daily floor meetings, communication log review and entry, supervision meetings, case conferences, staff meetings, and in-service training and development events. Participates in consumer community meetings as assigned., • Executes emergency plans as outlined in the policy and procedure manual., • Assists in the orientation of new personnel when requested; assists supervisors and managerial staff with special reports, projects or responsibilities as assigned., • As assigned, functions as “manager on duty” or lead worker in accordance with program protocols which may include ensuring that headcounts, fire watches and heat watches are done; documentation and completion of any required reports; preliminary investigation of incidents, responding to emergency situations, and ensuring coverage for the next shift., • As assigned, may cover the duties of a residential or front desk counselor on a temporary basis or may cover the work of another case manager in the case of short staffing., • Complies with attendance and timekeeping rules, including following the protocol for requesting time off and giving sufficient notice of unscheduled absences; reports reliably and regularly to work on an on-going basis., • Comply with all applicable agency policies, including infection control policies., • May have on-call responsibilities., • Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL., • Basic understanding of the causes and processes of mental illness and substance abuse disorder., • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., • Ability to use sound judgment in identifying and solving problems and knowing when to seek assistance., • Ability to be aware of self and one’s impact on others, • Ability to learn, understand and comply with all regulations, policies and procedures., • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening, attending to what other people are saying and asking questions as appropriate, • Ability to identify the nature of problems and to participate effectively in solving problems., • Ability to report for work as scheduled on a consistent basis, • Bachelor's degree in a human services field* OR, • Associate’s degree in a human services field* and two years of full-time experience providing direct services to individuals with mental disabilities or other relevant human service experience OR, • High school diploma or equivalency diploma recognized by the NYS Department of Education, and four years of full-time human services work experience OR, • An equivalent combination of training and experience. 30 college credits may be substituted for 1 year of human services experience.

Job Description JOB SUMMARY Under the general supervision of the Program Director or Designee, functions as part of a team providing client-centered, strength-based rehabilitation and recovery services to assigned consumers that relate to the care, nurturing, treatment, education, socialization, habilitation, recovery/healing and support of adults diagnosed with a mental illness and in some instances, co-occurring substance abuse disorder. These tasks focus on supporting, instructing and assisting recipients of mental health services to develop the skills needed to attain personal goals, live, be educated, work, and socialize successfully in the community environments of their choice. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or electronically as instructed, • Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality of services provided. Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs, and primary language., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. Document case notes regarding significant and untoward events and contacts with mental health providers, including ICM’s and AOT’s., • Models’ appropriate behavior and provide rehabilitation and recovery services to assigned consumers that incorporates skills training in all areas of psychiatric rehabilitation, including the 11 restorative services. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) that assist the consumer in meeting service plan goals Examples of skills training include self-advocacy training, ADL (Activities of Daily Living) skill building, medication management training, socialization skill enhancement, and conflict resolution training. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Encourages consumers’ adherence to medication, program, and medical appointments, including morning or evening routines, to help consumers meet treatment goals and maintain appointments., • Monitors medications and/or supervises individuals' self-administration of medication; counts appropriate doses of medication and maintains medication records in accordance with agency policies and procedures. Tracks annual physical examinations and encourages follow-up., • As directed, accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer. Functions as criminal justice liaison for consumer., • Plans, escorts, and/or arrange social/recreational, vocational, medical and other activities for and with consumers. Obtains and develops resource information for consumers in all aspects of their care (clinical services, recreational activities, vocational programs both within and outside of ICL and disseminates this information to consumers in a manner that is clear and understandable. Advocates on behalf of consumer with outside service providers and within ICL and works with other team members in addressing the needs of the consumers., • Provides substance abuse services and administer urinalysis and/or breathalyzer tests to consumers as directed., • Performs crisis assessment and nonverbal and verbal crisis intervention using appropriate and approved techniques., • Participates in fire drills, performs headcounts, fire-watch and heat safety activities with other team members., • Immediately reports serious incidents, serious incident allegations, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Performs room checks and regular inspections of the consumer's rooms, using checklists or other aids, to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. Engages consumer in learning how to maintain a safe, clean, and healthy personal living environment. Functions as liaison between consumer and facilities management department as needed., • Participates as instructed in all program communication and training activities: for example, shift briefings, daily floor meetings, communication log review and entry, supervision meetings, case conferences, staff meetings, and in-service training and development events. Participates in consumer community meetings as assigned., • Executes emergency plans as outlined in the policy and procedure manual., • Assists in the orientation of new personnel when requested; assists supervisors and managerial staff with special reports, projects or responsibilities as assigned., • As assigned, functions as “manager on duty” or lead worker in accordance with program protocols which may include ensuring that headcounts, fire watches and heat watches are done; documentation and completion of any required reports; preliminary investigation of incidents, responding to emergency situations, and ensuring coverage for the next shift., • As assigned, may cover the duties of a residential or front desk counselor on a temporary basis or may cover the work of another case manager in the case of short staffing., • Complies with attendance and timekeeping rules, including following the protocol for requesting time off and giving sufficient notice of unscheduled absences; reports reliably and regularly to work on an on-going basis., • Comply with all applicable agency policies, including infection control policies., • May have on-call responsibilities., • Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL., • Basic understanding of the causes and processes of mental illness and substance abuse disorder., • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., • Ability to use sound judgment in identifying and solving problems and knowing when to seek assistance., • Ability to be aware of self and one’s impact on others, • Ability to learn, understand and comply with all regulations, policies and procedures., • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening, attending to what other people are saying and asking questions as appropriate, • Ability to identify the nature of problems and to participate effectively in solving problems., • Ability to report for work as scheduled on a consistent basis, • Bachelor's degree in a human services field* OR, • Associate’s Degree in a human services field* and two years of full-time experience providing direct services to individuals with mental disabilities or other relevant human service experience OR, • High school diploma or equivalency diploma recognized by the NYS Department of Education, and four years of full-time human services work experience OR, • An equivalent combination of training and experience. 30 college credits may be substituted for 1 year of human services experience.

Job Description JOB SUMMARY Under the general supervision of the Program Director or Designee, functions as part of a team providing client-centered, strength-based rehabilitation and recovery services to assigned consumers that relate to the care, nurturing, treatment, education, socialization, habilitation, recovery/healing and support of adults diagnosed with a mental illness and in some instances, co-occurring substance abuse disorder. These tasks focus on supporting, instructing and assisting recipients of mental health services to develop the skills needed to attain personal goals, live, be educated, work, and socialize successfully in the community environments of their choice. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or electronically as instructed, • Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality of services provided. Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs, and primary language., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. Document case notes regarding significant and untoward events and contacts with mental health providers, including ICM’s and AOT’s., • Models’ appropriate behavior and provide rehabilitation and recovery services to assigned consumers that incorporates skills training in all areas of psychiatric rehabilitation, including the 11 restorative services. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) that assist the consumer in meeting service plan goals Examples of skills training include self-advocacy training, ADL (Activities of Daily Living) skill building, medication management training, socialization skill enhancement, and conflict resolution training. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Encourages consumers’ adherence to medication, program, and medical appointments, including morning or evening routines, to help consumers meet treatment goals and maintain appointments., • Monitors medications and/or supervises individuals' self-administration of medication; counts appropriate doses of medication and maintains medication records in accordance with agency policies and procedures. Tracks annual physical examinations and encourages follow-up., • As directed, accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer. Functions as criminal justice liaison for consumer., • Plans, escorts, and/or arrange social/recreational, vocational, medical and other activities for and with consumers. Obtains and develops resource information for consumers in all aspects of their care (clinical services, recreational activities, vocational programs both within and outside of ICL and disseminates this information to consumers in a manner that is clear and understandable. Advocates on behalf of consumer with outside service providers and within ICL and works with other team members in addressing the needs of the consumers., • Provides substance abuse services and administer urinalysis and/or breathalyzer tests to consumers as directed., • Performs crisis assessment and nonverbal and verbal crisis intervention using appropriate and approved techniques., • Participates in fire drills, performs headcounts, fire-watch and heat safety activities with other team members., • Immediately reports serious incidents, serious incident allegations, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Performs room checks and regular inspections of the consumer's rooms, using checklists or other aids, to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. Engages consumer in learning how to maintain a safe, clean, and healthy personal living environment. Functions as liaison between consumer and facilities management department as needed., • Participates as instructed in all program communication and training activities: for example, shift briefings, daily floor meetings, communication log review and entry, supervision meetings, case conferences, staff meetings, and in-service training and development events. Participates in consumer community meetings as assigned., • Executes emergency plans as outlined in the policy and procedure manual., • Assists in the orientation of new personnel when requested; assists supervisors and managerial staff with special reports, projects or responsibilities as assigned., • As assigned, functions as “manager on duty” or lead worker in accordance with program protocols which may include ensuring that headcounts, fire watches and heat watches are done; documentation and completion of any required reports; preliminary investigation of incidents, responding to emergency situations, and ensuring coverage for the next shift., • As assigned, may cover the duties of a residential or front desk counselor on a temporary basis or may cover the work of another case manager in the case of short staffing., • Complies with attendance and timekeeping rules, including following the protocol for requesting time off and giving sufficient notice of unscheduled absences; reports reliably and regularly to work on an on-going basis., • Comply with all applicable agency policies, including infection control policies., • May have on-call responsibilities., • Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL., • Basic understanding of the causes and processes of mental illness and substance abuse disorder., • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., • Ability to use sound judgment in identifying and solving problems and knowing when to seek assistance., • Ability to be aware of self and one’s impact on others, • Ability to learn, understand and comply with all regulations, policies and procedures., • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening, attending to what other people are saying and asking questions as appropriate, • Ability to identify the nature of problems and to participate effectively in solving problems., • Ability to report for work as scheduled on a consistent basis, • Bachelor's degree in a human services field* OR, • Associate’s Degree in a human services field* and two years of full-time experience providing direct services to individuals with mental disabilities or other relevant human service experience OR, • High school diploma or equivalency diploma recognized by the NYS Department of Education, and four years of full-time human services work experience OR, • An equivalent combination of training and experience. 30 college credits may be substituted for 1 year of human services experience.

Job Description JOB SUMMARY Under the general supervision of the Program Director or Designee, functions as part of a team providing client-centered, strength-based rehabilitation and recovery services to assigned consumers that relate to the care, nurturing, treatment, education, socialization, habilitation, recovery/healing and support of adults diagnosed with a mental illness and in some instances, co-occurring substance abuse disorder. These tasks focus on supporting, instructing and assisting recipients of mental health services to develop the skills needed to attain personal goals, live, be educated, work, and socialize successfully in the community environments of their choice. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or electronically as instructed, • Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality of services provided. Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs, and primary language., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. Document case notes regarding significant and untoward events and contacts with mental health providers, including ICM’s and AOT’s., • Models’ appropriate behavior and provide rehabilitation and recovery services to assigned consumers that incorporates skills training in all areas of psychiatric rehabilitation, including the 11 restorative services. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) that assist the consumer in meeting service plan goals Examples of skills training include self-advocacy training, ADL (Activities of Daily Living) skill building, medication management training, socialization skill enhancement, and conflict resolution training. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Encourages consumers’ adherence to medication, program, and medical appointments, including morning or evening routines, to help consumers meet treatment goals and maintain appointments., • Monitors medications and/or supervises individuals' self-administration of medication; counts appropriate doses of medication and maintains medication records in accordance with agency policies and procedures. Tracks annual physical examinations and encourages follow-up., • As directed, accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer. Functions as criminal justice liaison for consumer., • Plans, escorts, and/or arrange social/recreational, vocational, medical and other activities for and with consumers. Obtains and develops resource information for consumers in all aspects of their care (clinical services, recreational activities, vocational programs both within and outside of ICL and disseminates this information to consumers in a manner that is clear and understandable. Advocates on behalf of consumer with outside service providers and within ICL and works with other team members in addressing the needs of the consumers., • Provides substance abuse services and administer urinalysis and/or breathalyzer tests to consumers as directed., • Performs crisis assessment and nonverbal and verbal crisis intervention using appropriate and approved techniques., • Participates in fire drills, performs headcounts, fire-watch and heat safety activities with other team members., • Immediately reports serious incidents, serious incident allegations, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Performs room checks and regular inspections of the consumer's rooms, using checklists or other aids, to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. Engages consumer in learning how to maintain a safe, clean, and healthy personal living environment. Functions as liaison between consumer and facilities management department as needed., • Participates as instructed in all program communication and training activities: for example, shift briefings, daily floor meetings, communication log review and entry, supervision meetings, case conferences, staff meetings, and in-service training and development events. Participates in consumer community meetings as assigned., • Executes emergency plans as outlined in the policy and procedure manual., • Assists in the orientation of new personnel when requested; assists supervisors and managerial staff with special reports, projects or responsibilities as assigned., • As assigned, functions as “manager on duty” or lead worker in accordance with program protocols which may include ensuring that headcounts, fire watches and heat watches are done; documentation and completion of any required reports; preliminary investigation of incidents, responding to emergency situations, and ensuring coverage for the next shift., • As assigned, may cover the duties of a residential or front desk counselor on a temporary basis or may cover the work of another case manager in the case of short staffing., • Complies with attendance and timekeeping rules, including following the protocol for requesting time off and giving sufficient notice of unscheduled absences; reports reliably and regularly to work on an on-going basis., • Comply with all applicable agency policies, including infection control policies., • May have on-call responsibilities., • Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL., • Basic understanding of the causes and processes of mental illness and substance abuse disorder., • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., • Ability to use sound judgment in identifying and solving problems and knowing when to seek assistance., • Ability to be aware of self and one’s impact on others, • Ability to learn, understand and comply with all regulations, policies and procedures., • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening, attending to what other people are saying and asking questions as appropriate, • Ability to identify the nature of problems and to participate effectively in solving problems., • Ability to report for work as scheduled on a consistent basis, • Bachelor's degree in a human services field* OR, • Associate’s Degree in a human services field* and two years of full-time experience providing direct services to individuals with mental disabilities or other relevant human service experience OR, • High school diploma or equivalency diploma recognized by the NYS Department of Education, and four years of full-time human services work experience OR, • An equivalent combination of training and experience. 30 college credits may be substituted for 1 year of human services experience. #ICLCWCM