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Assistant Medical Director - Family Medicine Philadelphia, PA Full-Time (Mon-Fri) 3+ years of experience Benefits: • Medical, Vision, & Dental Insurance w/ HSA & FSA options (Our benefits package is among the most robust in our field. We’re confident that our employer contributions are higher and your out-of-pocket costs are lower than most of our peer organizations or other companies you may be considering.), • 401k w/ Match and other contributions, • Continuing Education Time and Money, • Employer Paid Life Insurance, • Tuition Reimbursement, • Generous Paid Time Off, • Room for growth and development, • Provider Loan Re-Payment - If you have significant student loan debt, we can help reduce—or even eliminate—it. Through our loan repayment programs, we’re committed to removing financial barriers so you can focus on the work you love., • And More!, • Organizational Stability: Even as an FQHC in a changing political and funding environment, we remain a stable, well-managed, and growing employer—a place where you can build a long-term career without uncertainty about the future. Who we are: For over 55 years, Delaware Valley Community Health has been driven by our mission to serve the underserved population of Greater Philadelphia. We feel there is no greater cause than helping those in need, and we welcome all who share in our beliefs to consider joining us. At DVCH, there’s a lot of humanity in our workplace. We support each other in a friendly, dynamic, and diverse environment and treat each other like family. The work is often challenging but it’s always rewarding. We are committed to giving our people every opportunity to succeed. We believe that investing in our employees is the right thing to do by providing quality benefits and continuous learning opportunities to enhance the professional and personal lives of our team members. If you are eager to realize your true potential while helping those in need, we invite you to explore a career with purpose, and join our family at Delaware Valley Community Health. What you will do: We are looking for a Primary Care Physician interested in providing primary care to underserved communities and join us as Residency Faculty as we enter into the 2nd year of our ACGME accredited Family Medicine Residency Training Program. DVCH is the first and only teaching FQHC in Philadelphia! As a member of the primary health care team, this position is responsible for rendering professional medical services to the patient population of Delaware Valley Community Health, Inc.. This position provides care to patients with special awareness of vulnerable populations treated in the health centers that may face barriers to care due to residence, health, age, personal characteristics, ability to communicate, chronic illnesses and comorbidities, high ER utilization, developmental status or financial status. The position is also accountable for the complete documentation of patient visits in the patient chart. The position is also accountable for supervising the medical staff of the Health center and acting in a lead administrative capacity with regard to health center operations, chart review, and required reporting requirements. DVCH is an EOE/Veterans/Disabled/LGBTQ+ employer. For more information about DVCH and its services, visit us online at • Graduation from an accredited medical school is required, • Possession of a current license to practice medicine in the state of Pennsylvania is required, • Board certification in specialty is preferred, • Bilingual in Spanish and English preferred, • Experience with treating substance use disorder preferred, • Interest in precepting medical students and residents, • A minimum of three years of experience as a practicing physician in primary health care setting is preferred, • Meets and maintains credentialing and privileging criteria as outlined in the credentialing and privileging policy, • Must be able to present a positive, enthusiastic and tolerant demeanor while directly working with patients.

Job Description???? Called to Care? Join Us as a Bilingual Certified Medical Assistant Are you a Certified Medical Assistant with a heart for service and a love for community? At Esperanza Health Center, we’re looking for mission-minded CMAs who are fully bilingual in English and Spanish to join our Christ-centered healthcare team in North Philadelphia. If you’re searching for a role where your clinical skills, compassion, and faith can make a difference every day, this could be the opportunity you’ve been called to. Come be part of a supportive team, a welcoming workplace, and a ministry that serves with purpose. Position Title: Certified Medical Assistant (CMA) Department: Clinical Services Reports To: Nurse Supervisor / Site Manager Employment Type: Full-Time Location: Esperanza Health Center – Philadelphia, PA Language Requirement: Fully bilingual in English and Spanish Position Summary The Certified Medical Assistant (CMA) plays a vital role in delivering safe, compassionate, and whole-person care to our patients. CMAs at Esperanza support clinicians across pediatrics, adult medicine, OB/GYN, and HIV care. Duties include preparing patients for exams, assisting during clinical visits, performing phlebotomy, managing back desk and triage areas, and nurturing spiritual care for both patients and teammates. CMAs may rotate responsibilities depending on clinic needs and personal skill set. Key Responsibilities * Prepare adult and pediatric patients for exams * Assist providers during patient visits * Maintain exam rooms between visits and ensure cleanliness and stock * Support back desk and triage operations * Perform phlebotomy and assist with in-house lab functions * Collaborate with nurses and clinicians to assess patient needs * Organize and restock storage and clinical workspaces * Share Christian faith and spiritual encouragement with patients when appropriate Qualifications * High school diploma or GED required * Completion of a Medical Assistant program from an accredited institution * Minimum 6 months of experience in a hospital or primary care setting * Must be fully bilingual in English and Spanish * Proficient in basic math (fractions, decimals, multiplication, division) * Able to handle confidential information with integrity * Strong interpersonal skills, with the ability to put patients at ease * Calm under pressure and organized under multiple priorities * Reliable, punctual, and a strong communicator * Comfortable working with both adults and children * Willing and able to provide spiritual care and prayer with patients COVID-19 Vaccine Requirement Esperanza Health Center requires all on-site workforce members—including employees, contractors, and volunteers—to be fully vaccinated against COVID-19. Exemption requests may be considered for valid medical or religious reasons. Start dates will be delayed until full compliance is confirmed.

Job Description Who we are: CAMcare Health is made of a diverse and innovative team motivated to provide the best possible healthcare to communities in Camden and the surrounding communities. We live our values by providing primary health care to everyone regardless of their ability to pay at seven sites throughout Camden and Gloucester counties. Focused on leveling up patient care, we are incorporating technology, creative problem solving, and innovating healthcare every day. How you can make an impact: You will bring your compassion and empathy to the office everyday while providing patient care under the direction of the RN or LPN. In addition to the emotional support, you will extend to patients, you will also assist with supplies and equipment ordering, and is committed to creating a positive team environment while being a good team member. What you will do: • Escort patients from processing room to the exam room. Take a history of visit and chief complaints., • Take temperature, pulse, blood pressure, height and weight of all patients, and pulse as indicated. Documents vitals in patient’s chart in EMR., • Perform dipstick Urinalysis (OB), Head circ, vision and hearing (Pediatrics). Documents all findings in patient’s chart in EMR., • Translate for the provider as needed or assist with the language line., • Keep patient flow to the provider constant, attending to the provider’s needs for assistance and supplies as required, as indicated by feedback., • Prepare patient exam rooms and assist providers during exams as requested., • Clean and disinfect exam room after each patient and prepare rooms for next patient., • Discharge patient and schedule next appointment., • Maintain logbooks as designated in each department., • Request referrals and give patient contact, prescription, x-ray, or lab requisitions ensuring process is complete., • Provide for patient’s comfort, safety and hygiene., • Identify all patients using two indicators (name and date of birth) prior to administering care., • Ensure patient care equipment is clean and properly stored., • Inventory stock in each department and order supplies weekly with the supervision and approval of the nurse., • Clean and stock all treatment rooms daily at the end of each shift., • Follow universal precautions when administering patient care and adhere to techniques outlined in CAMcare Health Corporation Universal Precaution Policy at all times., • Disinfect treatment rooms at the end of each shift., • Prepare charts for all providers for the following day to include labs, x-rays, and ultrasounds., • Perform venipuncture for routine blood work as indicated., • Explain procedure to be performed prior to initiating blood draw., • Seek proper assistance with difficult venipuncture., • Responsible for the management of inventory and sterilization of all medical equipment., • Disinfect, wash and wrap instruments for sterilization after each use in accordance with established infection control policy., • Maintain inventory of supplies necessary, in accordance with established levels indicated., • Maintain inventory on all instruments, as reflected by inventory logs., • Coordinate the delivery/receipt of all instruments and equipment sent for sterilization processing as reflected by instrument log, and availability of needed instruments and equipment., • Maintain and stock all equipment., • Maintain appropriate paperwork for inventory control and reviews orders received for completeness., • Participate in staff development and educational programs., • Maintain CPR certification as evidenced by valid card., • Attend all mandatory in-service sessions., • Attend continuing education and collaborative meetings., • Orient and trains staff as observed by nursing supervisor., • Develop and maintains good human relations skills., • Display a respectful, caring attitude toward patients at all times., • Accept constructive criticism as demonstrated by positive behavior changes., • Introduce self by name to patient/significant others throughout appointment as evidenced by feedback from patients, and as observed., • Report all necessary information and/or unusual occurrences in accordance with established policies and procedures and notifies nursing supervisor of unusual occurrences as they develop., • Complete incident reports immediately in all required situations., • Report action of others which have negative impact on patient care., • Promote and delivers optimum satisfaction to all patients., • A passion for helping patients., • Graduate from an accredited medical assistant/medical technologist program., • Registration or Certification as Medical Assistant is required with in 90 days of hire date., • Bilingual English/Spanish is preferred., • Must be computer literate., • Excellent people skills., • Flexible in schedule to meet the needs of the organization and hours of operation. 80 Hours Every Two Weeks

Job Description Philadelphia FIGHT Community Health Centers is seeking a passionate and motivated Medical Assistant to support us at our Jonathan Lax Treatment Center. The Lax Center offers compassionate patient-centered medical care and social services to people living with HIV. The patients and staff at Philadelphia FIGHT are diverse, representing a broad spectrum of race, religion, gender identity, sexual orientation, HIV status, and physical ability. As such it is imperative that candidates demonstrate sensitivity to the needs of various populations. The ideal candidate is professional, innovative, emotionally intelligent, intellectually curious, hard-working, and reliable, computer savvy and open to new ideas. This person will utilize a trauma-informed, patient-centered care approach. Bilingual EN/SP candidates are encouraged to apply. About the Role: • Schedule: Full-time, Monday - Friday (9:00 - 5:00PM). May occasionally require early mornings or extended evening hours as needed., • Location: Jonathan Lax Treatment Center, 1233 Locust St, 4th Floor, Phila, PA 19107, • Compensation & Benefits:, • FSLA status is non-exempt with hourly rate of $22 per hour, • 3 weeks of PTO annually + 11 paid holidays, • 403B with up to 4% employer matching that is fully vested starting day 1, • Medical, vision, and dental insurance starting day 1, • FSA for medical, dependent care and transportation expenses, • Discounted degree options with partnered institution Pierce College Requirements: • High school diploma or equivalent required., • Certified Medical Assistant or Registered Medical Assistant Certification., • Must possess CPR/Basic Life Support/AED certification for adults and children within sixty days of hire., • 1+ years of related experience, experience as a Medical Assistant/Phlebotomist strongly preferred., • 1+ years FQHC experience is preferred., • 1+ years HIV/MAT/Hep C Treatment experience is preferred, not required., • Bilingual candidates are preferred, not required., • General knowledge of science, medicine, and medical clinic workflows., • Must possess basic computer skills to perform job duties including desktop computing, e-mail, time sheet management, reporting, internet research, etc. using relevant software such as Electronic Medical Records, HRIS and Microsoft Word, Excel, etc., • Ability to manage multiple responsibilities and emergency situations successfully., • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and excellent customer service., • Ability to demonstrate cultural competency and understanding of a trauma-informed, harm-reduction approach to health care., • Ability to remain organized., • Must be able to exercise good judgment and identify when to escalate issues as appropriate., • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices such as OSHA, HIPAA, CLIA and funding body regulations., • Strong skillsets in interpersonal relationships and teamwork, attention to detail, customer service, time management, autonomy and problem solving., • Discretion, initiative, and ability to maintain HIPAA compliance., • If stationed in the pediatric unit, knowledgeable of Vaccine for Children standards, policies, and procedures required. Responsibilities include: • Greets and escorts patients to the appropriate exam rooms., • Conducts vital checks including blood pressure, temperature, pulse oximetry, height and weight., • Upon request from providers and/or nurses, completes labs, EKGs, urine dips and pregnancy checks, random blood glucose checks, rapid A1C testing, rapid urine drug screens, etc. as required; conducts Clinical Decision Support System portion of provider visit if requested or if time allows., • Administers injections and vaccinations in compliance with vaccine administration policies and procedures; completes vaccine abstraction on all patients needing updated vaccine records in the Electronic Medical Record., • Provides basic wound care., • Documents all activities related to patient care appropriately in the Electronic Medical Record and within the established timeframe set forth by FIGHT policy., • Acts as a chaperone for sensitive exams (i.e., Nexplanon placement, genital exams, pap smears)., • Ensure exam rooms and/or nursing triage rooms are orderly and fully stocked with basic first aid items, specimen collection items and bags, chucks, exam table paper, gowns, wound care kits, oxygen supplies, nebulizer supplies, Narcan, syringes and needles; prepares EKG machines with paper and electrodes., • Maintains and cleans medical laboratory equipment and exam rooms (e.g., medical beds, centrifuges, refrigerators, freezers) in collaboration with the other medical assistants; ensures temperature of refrigerators are within acceptable range., • Builds and maintains working relationship with consultants, including Stericycle and LabCorp to ensure proper waste disposal and specimen collection and supply stock., • Complete daily Chart Prep, Vaccination Abstraction, and Inventory Counts., • Monitors all assigned Teams chats and responds when needed in a timely manner., • Notifies Practice Managers of incidents and/or patient complaints., • Collects and processes blood samples from patients, which may include delivering specimens to pick up locations; coordinates care for patients needing lab visits and at off-site labs., • If stationed in the pediatric unit, assists providers with exam room procedures (ear irrigation, suture/staple removals, etc.), • Provides backup coverage to other clinics as needed., • Act as a Patient Educator for services/procedures that patients will receive in office., • Tracks and facilitates legal and regulatory compliance for assigned clinic (e.g., HIPAA, OSHA, CLIA, informed consent)., • Provide assessment of clinical workflows and equipment., • Depending on clinic and patient flow, may be responsible for check-in duties., • Depending on clinic, may be responsible for managing a waiting list of guests within a homeless drop-in center ensuring all patients are being processed appropriately., • Abides by all compliance standards including but not limited to completing training and attending all required staff meetings, supervision meetings and/or daily huddles., • Upholds and ensures compliance and attention to all FIGHT policies and procedures as well as the overall mission and values of the organization., • Other duties as assigned to fulfill FIGHT's mission. FIGHT is an EEO, Affirmative Action, LGBTQ, people living with HIV/AIDS, and protected veterans' institution. We are dedicated to recruiting, hiring, and retaining employees from many backgrounds. We recognize that an inclusive workforce with a variety of views, perspectives, and backgrounds is an integral part in our organizational success. We encourage and embrace a diverse workforce that provides us with unlimited ideas and innovative solutions.

Job DescriptionSalary: About Us ChesPenn is a network of community health centers spanning Chester and Delaware Counties. Our mission is to provide quality, integrated, and culturally sensitive medical, dental, and behavioral healthcare to adults and children regardless of their income, insurance status, or ability to pay. Simply put, our goal is to provide a healthcare home for every person living in the communities we serve. Be part of our mission to care for your community. This is a job that will love you back! Join Our Team as a Medical Assistant At ChesPenn Health Services, we believe thatevery patient deserves compassionate, respectful, and culturally sensitive care. As a Medical Assistant, youll play a vital role in supporting our clinical team and ensuring patients receive high-quality care in a welcoming environment. This is more than a clinical support roleits an opportunity to make a meaningful impact in the lives of individuals and families across Chester and Delaware Counties. If youre passionate about healthcare and thrive in a fast-paced, mission-driven setting, wed love to hear from you. Why Youll Love Working Here We live by the values of compassion, teamwork, integrity, and quality. At ChesPenn, youll find: • Comprehensive medical, dental, and vision coverage, • Flexible time off to support work-life balance, • Retirement plan and health savings account, • Opportunities for professional development and career growth, • A collaborative, supportive workplace culture Who You Are • A detail-oriented professional with a strong commitment to patient care, • A clear communicator who works well with patients and clinical staff, • A team player who thrives in a fast-paced healthcare environment, • Dedicated to maintaining confidentiality and professionalism at all times What Youll Do • Prepare patients for examination and treatment, • Record vital signs and medical histories accurately, • Assist providers with procedures and patient care, • Administer medications and immunizations as directed, • Maintain and stock exam rooms and clinical supplies, • Schedule appointments and manage patient flow, • Document patient information in Electronic Medical Records (EMR), • Provide patient education and support as needed Qualifications • High school diploma or equivalent required, • Completion of a Medical Assistant training program preferred, • Certification as a Medical Assistant (CMA or RMA) is a plus, • Experience in a healthcare setting preferred, • Proficiency in EMR systems and basic clinical procedures, • BLS certification required or willingness to obtain, • Bilingual skills are a plus Please Note To protect the safety of children and familiesand to safeguard sensitive medical informationall candidates who accept any form of job offer, whether conditional, contingent, or final, are required to complete pre-employment screenings. These may include child abuse clearance, criminal background checks, and other evaluations mandated by state and federal regulations. Depending on the position, additional requirements such as fingerprinting, drug testing, and verification of professional credentials may also apply. ChesPenns Mission We provide comprehensive primary and preventive care and social services to medically underserved families and individuals, regardless of their ability to pay. We strive to meet the unique health needs of our communities in linguistically and culturally competent ways. ChesPenn is an Equal Opportunity Employer Benefits: • 401(k), • AD&D insurance, • Dental insurance, • Employee assistance program, • Flexible schedule, • Health insurance, • Health savings account, • Retirement plan, • Vision insurance NOTE: ChesPenn uses a web-based application portal and emailing system to correspond with applicants.Please be sure to your contact list to ensure delivery of all correspondence from us.

Job DescriptionDescription: About APM Asociación Puertorriqueños en Marcha (APM) is a nonprofit organization in Philadelphia, PA, dedicated to serving the community through a wide range of human services, including early childhood education, foster care and adoption, child welfare, mental and behavioral health, community and economic development, housing, violence intervention, and community school support. APM has proudly served the North Philadelphia community since 1970. Salary: $21-22 per hour depending on experience Department: Behavioral Health Job Type: Full Time (5 days a week, 40 hours in total), Non-Exempt (pays overtime) Work Schedule and Locations: • 4301 Rising Sun Ave, Philadelphia, PA 19140 - Opened Monday through Friday from 7:00 am to 3:30 pm or from 8:30 am to 5 pm, • 3265 N Front Street, Philadelphia, PA 19140 - Opening hours are Monday to Friday from 7 am to 6 PM and Saturday from 7:30 am to 4 PM JOB SUMMARY The Medical Assistant provides caring, professional support to clients and the healthcare team in a welcoming outpatient environment. This role includes assisting with check-ins, taking vital signs, supporting providers during appointments, and maintaining accurate records. The Medical Assistant helps ensure that each visit runs smoothly, providing compassionate service while supporting the clinic’s focus on high-quality, client-centered care. KEY RESPONSIBILITIES • Welcome clients and help create a calm, supportive, and respectful environment., • Check clients in and out, verify insurance, and update demographic and contact information., • Take and record vital signs, including height, weight, blood pressure, and pulse, as part of routine intake., • Accurately document client information in the Electronic Health Record (EHR)., • Assist psychiatrists, nurse practitioners, and clinicians during medication management or wellness visits., • Manage appointment scheduling, reminders, and follow-ups to support continuity of care., • Track and monitor lab work, medication refills, and health screenings as needed., • Coordinate communication between clients, prescribers, and therapists professionally and confidentially., • Maintain exam rooms and ensure medical supplies are organized and stocked., • Support clients with appointment or medication questions while maintaining appropriate boundaries., • Ensure compliance with HIPAA, confidentiality, and safety standards., • Participate in team meetings and contribute to a recovery-focused, collaborative clinic environment., • Perform other duties as assigned. BENEFITS • Health Insurance through Independence Administrators or $100/month reimbursement with proof of current insurance, • Vision and Dental Plans through SunLife, • Basic Life Insurance (100% Employer Funded), • 403B Retirement Plan with Company Contribution, • Flexible Spending Accounts for Health, Childcare, and Public Transportation expenses, • Employee Assistance Program including free counseling, training, webinars, and other resources, • Voluntary Plans include Accident, Critical Illness, and Hospital Indemnity, • Short-term and Long-term Disabilities, • Employee Referral Program, • 20 Days of Paid Time Off include Illness, Vacation, Appointments, and Emergencies, • 12 Days of Paid HolidaysRequirements:, • Bilingual proficiency in English and Spanish is required to effectively communicate with clients and families, • High School diploma or GED required; completion of an accredited Medical Assistant program preferred., • Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or equivalent certification preferred., • Previous experience in behavioral health, psychiatry, or outpatient clinic setting strongly preferred., • Understanding of trauma-informed and recovery-oriented care principles., • Excellent communication skills with empathy, professionalism, and cultural sensitivity., • Strong attention to detail with accurate documentation in Electronic Health Records (EHR) systems., • Outstanding organizational and time-management skills, with the ability to multitask in a fast-paced setting., • Ability to maintain confidentiality and adhere to HIPAA standards at all times., • Works effectively both independently and as part of a multidisciplinary team., • Comfortable working with individuals experiencing mental health or substance use challenges., • Valid driver’s license and reliable transportation required., • Local travel required., • Familiarity with regulatory standards (HIPAA, OSHA) and infection control practices., • Flexibility to adapt to evolving clinical workflows and patient needs.

Job DescriptionThe Role: Dental Dreams LLC in Philadelphia, PA (Olney) is hiring Bilingual Dental Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. This role provides an entry level platform to understand the dental healthcare business, while simultaneously providing a pivot towards upward mobility to positions such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager and Office Manager. Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in eleven states and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. Our desire is to provide employees with a career opportunity to change the dynamics of their lives and their families, while contributing to taking care of the dental needs of families in underserved communities. Benefits: • Competitive compensation, • Career mobility and advancement, • Career training and development, • Benefits package includes:, • Medical & Vision Insurance, • Free dental treatment at our locations, • PTO, • 401K Responsibilities: • Maintain a high level of customer service at all times, • Work as part of a team with emphasis on communication, • Schedule patient appointments per month and daily patient goals, • Answer phones and confirm appointments, • Greet and check-in patients, • Accurately verify dental benefits, • Maintain detailed patient records in a fast-paced environment, • Collect payments, co-payments, and deductibles, • Create insurance claims and submit pre-authorizations to insurance companies, • Pull patient charts for future appointments when necessary, • Maintain a clean and professional office environment, • Assist with presenting and/or explaining treatment plans Qualifications: • Bilingual (Spanish), • Customer Service experience, • Dentrix and/or Eaglesoft KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Job Description Job Description As a key member of our care team, you will engage with members in person—either at a facility or in a community setting—as well as virtually over the phone. You will support members by assessing their overall health and wellness, helping them set meaningful goals, and guiding them toward healthier lifestyles through personalized, compassionate care. Key Responsibilities: * Establish meaningful connections with members through face-to-face or telephonic interactions. * Conduct comprehensive assessments that address members' biopsychosocial, functional, and behavioral health needs. * Apply motivational interviewing techniques to help members uncover intrinsic goals and inspire positive behavior change. * Practice active listening to gather relevant information and respond dynamically during assessments. * Encourage active participation in the assessment process and collaboratively develop individualized plans of care that reflect each member’s goals, needs, and preferences. * Identify urgent or high-risk situations and escalate appropriately to ensure timely intervention. * Partner with members to define health goals and identify barriers that may impact goal achievement. * Provide education on health and wellness topics to support self-management and improved outcomes. * Work collaboratively with members to develop practical solutions to overcome barriers to care. * Identify and connect members to appropriate community resources based on identified needs. * Present complex case details to the interdisciplinary care team and integrate their input into care plans as needed. * Utilize computer applications (e.g., Microsoft Excel, Word, Outlook, Office Communicator) to document and share member-related information. * Accurately and promptly document assessments, interactions, referrals, and follow-up plans in relevant systems. * Stay current with updates and changes to computer systems and effectively apply knowledge in day-to-day work. * Meet or exceed performance metrics within a virtual, productivity-driven environment. Requirements * Deep passion and commitment to supporting individuals with complex medical, behavioral, or social needs. * Bachelor’s degree in Social Work, or license as a Licensed Practical Nurse (LPN), Certified Nursing Assistant (CNA), or Home Health Aide (HHA) preferred. * Alternatively, a high school diploma or equivalent with a minimum of 3 years of experience in a community health or healthcare setting, or demonstrated experience using motivational interviewing techniques. * Must be fully vaccinated against COVID-19. * Proficiency with Microsoft Office products, particularly Word and Outlook; ability to quickly learn and navigate clinical or member-related applications. * A dedicated, private home workspace with secure, high-speed internet access via cable or DSL. * Valid driver’s license, active auto insurance, and reliable transportation for occasional field visits to members, hospitals, or community locations. * Residency within the Philadelphia, PA area is required. Preferred Qualifications: * Bilingual proficiency (spoken and written). * Formal training or demonstrated skill in motivational interviewing.

Job DescriptionDescription: Starting Salary: $16.82 per hour Job Type: Full Time (40 hours per week), Non-Exempt Work Schedule: Mondays through Fridays - hours vary according to center - 8 weeks of paid summer break Locations: Marshall (2318 N. Marshall Street) Rising Stars (4221 N. 2nd Street) ABOUT APM Asociación Puertorriqueños en Marcha (APM) has been helping families achieve their greatest potential since 1970 by providing early childhood education, foster care & adoption, child welfare, mental & behavioral health, community and economic development, housing, and community school services to the North Philadelphia communities. SUMMARY The responsibility of the Teacher Assistant is to assist with the implementation of the early childhood developmentally educational program. The Teacher Assistant will work with the Teacher in developing activities that will be presented to parents. Some of the duties and responsibilities are: • Work as a team with the teacher, parents and other volunteers in preparing and carrying out the daily activities of the classroom., • Work with the teacher and parents to develop a culturally relevant education program of classroom activities and group socialization activities, complemented by activities that can be carried out at home., • Complete and review child developmental assessment in conjunction with the teacher., • Help to organize the classroom into specific learning centers, with developmentally and culturally appropriate materials in each learning center., • Create a warm, inviting atmosphere for parents, children and staff in the classroom., • Maintain confidentiality in all matters pertaining to families and children. Share information only with staff “need to know” in order to assure the healthy development of children and to assist in areas of family needs., • Participate in completing all required record keeping, such as attendance forms, volunteer logs, meal participation sheet, permission slips etc., • Assist in writing weekly lesson plans and progress reports., • Perform other duties as assigned by supervisor., • Ability to lift from 20 to 40 pounds during the day, stand for a long period during the day, and walk 3 miles on a weekly basis. BENEFITS • Health Insurance through Independence Administrators or $100/month reimbursement with proof of current insurance, • Vision and Dental Plans through SunLife, • Basic Life Insurance (100% Employer Funded), • 403B Retirement Plan with Company Contribution, • Flexible Spending Accounts for Health, Childcare, and Public Transportation expenses, • Employee Assistance Program including free counseling, trainings, webinars, and other resources, • Could be eligible for the Public Service Loan Forgiveness Program as APM is a non-profit, • Voluntary Plans include Accident, Critical Illness, and Hospital Indemnity, • Short-term and Long-term Disabilities, • Employee Referral Program, • 5 Days of Paid Time Off include Illness, Vacation, Appointments, and Emergencies, • 12 Days of Paid Holidays, • 8 Weeks Paid of Summer BreakRequirements:, • EDUCATION: Child Development Associate (CDA) or 3 Early Childhood Education credits, • EXPERIENCE: Two (2) years of experience working in a classroom in the field of early care and education, preferably with a preschool population and working families, • Knowledge of or experience working with at-risk children, • Bilingual, bicultural, in the Latino culture preferred APM is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. If hired, you will be asked for FBI fingerprints, Child Abuse clearance, Criminal Record clearance, National Sex Offenders Registry clearance, and Medical Exam and TB test results along with other documentation. Company DescriptionAsociación Puertorriqueños en Marcha (APM) has been helping families achieve their greatest potential since 1970 by providing early childhood education, foster care & adoption, child welfare, mental & behavioral health, community and economic development, housing, community school services, and violence intervention services to the North Philadelphia communities.Asociación Puertorriqueños en Marcha (APM) has been helping families achieve their greatest potential since 1970 by providing early childhood education, foster care & adoption, child welfare, mental & behavioral health, community and economic development, housing, community school services, and violence intervention services to the North Philadelphia communities.

Job Description We are seeking a Bilingual Medical Case Manager fluent in Spanish and English fluency to join our community-based organization! Medical Case Managers are members of the interdisciplinary team within the Health Access Services department, serving patients at one or more of Philadelphia FIGHT's Community Health Center sites. This position provides both short- and long-term medical case management services to patients with chronic or complex health conditions, and/or socio-economic vulnerabilities (e.g., chronic conditions driven by social determinants of health, Hepatitis C, HIV, etc.). Responsibilities include coordinating access to public benefits, assisting with treatment adherence, coordinating transportation to/from medical appointments, providing therapeutic support, and other essential services. The position is essential in ensuring that services are aligned with Philadelphia FIGHT's mission to advance health equity and promote the well-being of the communities we serve. About the Role: • Schedule: Full-time, Monday - Friday (9:00 - 5:00 PM)., • Location: Philadelphia FIGHT Community Health Centers 1233 Locust St, Phila, PA 19107, • Compensation & Benefits:, • FSLA exempt with annual salary of $56,000-60,000 per year, • 3 weeks of PTO annually + 11 paid holidays, • 403(b) plan with company matching, • Medical, dental, vision, and life insurance, • FSA for medical, dependent care and transportation expenses, • Discounted education options with partnered institution Pierce College Requirements: • Bachelor's degree required in a Social Services related field., • 2+ years of related experience., • Must possess basic computer skills to perform job duties including desktop computing, electronic medical records, e-mail, time sheet management, reporting, internet research, etc. using relevant software such as HRIS and Microsoft Word, Excel, etc., • Discretion, initiative, and ability to maintain HIPAA compliance., • Due to a high volume of Spanish speaking patients, bilingual candidates (Spanish/English) are strongly preferred., • Knowledge of de-escalation methods or willingness to be trained in these methods., • Must be able to exercise good judgment and identify when to escalate issues as appropriate., • Ability to handle stressful situations while providing exceptional customer service., • Must be able to demonstrate judgment, patience, integrity, organization, and prioritization in a multi-task environment., • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs., • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices such as OSHA, HIPAA, HRSA, CLIA and funding body regulations., • Strong skillsets in interpersonal relationships and teamwork, attention to detail, dependability, customer service, time management, autonomy and problem solving., • Candidates must possess strong communication skills, the ability to multi-task and excellent attention to detail and follow-up skills., • Ability to remain solution-focused and respectful in all interactions with staff, co- workers, vendors, and patients., • Excellent problem-solving and conflict resolution skills., • Ability to display a non-judgmental attitude. Responsibilities: • Manages a caseload of clients living with chronic or complex health conditions and/or socio-economic vulnerabilities (e.g., chronic conditions driven by social determinants of health, Hepatitis C, HIV, etc.)., • Identifies and advocates for clients engaged in care within one or more of Philadelphia FIGHT's Community Health Centers sites related to shelter/housing, utility assistance, food assistance, clothing banks, medication assistance programs, substance use and/or behavioral services, etc., • Assesses un- and under-insured clients' eligibility for Pennsylvania public benefits (e.g., Medicaid, MAWD, CHIP, SPBP, etc.)., • Maintain regular contact with clients, guided by program requirements, client needs, and care goals., • Conduct biopsychosocial assessments and develop individualized, goal-oriented, and strengths-based service care plans at intake; reviews and updates quarterly in collaboration with the care team., • Provides benefits assistance and enrollment for clients via COMPASS., • Follows up on benefit applications and advocate on behalf of clients with the County Assistance Office., • Provides trauma-informed therapeutic support, including crisis interventions in collaboration with behavioral health and medical providers., • Maintains client files by accurately and timely documenting all client interactions medical records to the electronic medical record system, including benefit applications, appointment adherence, medical treatment plans, medication adherence, and any subsequent follow up., • Identifies and advocates for population-specific support services for those who need gender-affirming care, immigrants, clients who are blind, deaf/hard of hearing, have cognitive abilities, etc., • Supports clients at medical appointments or during home visits as needed to ensure continuity of care., • Participates in on-call rotation during regular office hours., • Serves as a mandated reporter for minor patients in cases where harm is perceived or evident., • Supports department operations by providing cross-coverage for Health Access Services staff (e.g., Medical Case Managers, Benefits Access Navigators, Assistant Case Managers, receptionists, etc.)., • Abides by all compliance standards and operational activities, including but not limited to, completing training, attending all required staff meetings, supervision meetings, participating in events, etc., • Assists with special projects, organizational events, staff coverage, etc., when needed., • Other duties as assigned to fulfill FIGHT's mission. FIGHT is an EEO, Affirmative Action, LGBTQ, people living with HIV/AIDS, and protected veterans' institution. We are dedicated to recruiting, hiring, and retaining employees from many backgrounds. We recognize that an inclusive workforce with a variety of views, perspectives, and backgrounds is an integral part in our organizational success. We encourage and embrace a diverse workforce that provides us with unlimited ideas and innovative solutions.

Job Description Seeking Clerical Assistants: Must be fully bilingual in English & Spanish Esperanza Health Center is a Christ-centered, non-profit primary medical care clinic in Philadelphia, PA. We are seeking committed Clerical Assistants to join our team. If you are searching for a new beginning with a Christ-centered, family oriented organization, your search stops here! You were lead to this job posting because you might have been called or chosen to help us fulfill our mission in providing quality health care and support services to our patients. We welcome you to join a positive work environment, a supportive team, and an engaging community who we love to serve. SUMMARY: The Clerical Assistant is responsible for delivering excellent customer service that is friendly, accurate and efficient. The Clerical Assistant is responsible for obtaining and entering accurate and complete insurance verifications, collection of co-payments and collection of past due balances, and other elements that make up the start of the Esperanza Revenue Cycle. The Clerical Assistant, as a critical part of the Clinical Care team, is responsible for accurate and directly with the public in person and via phone and is the starting point of the revenue cycle for clinic operations. The Clerical Assistant provides direct support services in the clinical care of patients and ensures effective and efficient operations to maximize patient satisfaction. The Clerical Assistant covers all aspects of Front Desk Reception, Hub Referral Clerical and Call Center roles and works late shift, Saturday shift, and rotates to all sites as assigned. ESSENTIAL DUTIES AND RESPONSIBLITIES 1. Customer Service: The Clerical Assistant is responsible for delivering excellent customer service that is friendly, accurate and efficient. • Arrives on time to assigned area, ready to work. Does not leave work station unnecessarily. Communicates with team when stepping away from desk. Participates in departmental, hub and staff meetings; reads administrative emails/memos to be informed of changes, leading to better customer service and team unity., • Ensures adequate clinic coverage by working late shift, Saturday shift, and rotating to all sites as assigned., • Welcomes patients and visitors warmly in person and on phone. Demonstrates courtesy, respect, patience, and the love of Christ in every interaction, even when patient is demanding or rude., • Logs into MXIE promptly as assigned. Ensures adequate phone coverage by only logging and utilizing “Not available” per manager instruction., • Answers phone calls promptly and verifies full name, DOB, phone numbers and insurance information with each interaction. Follows EHC guidelines for holds and transfers, always communicating actions clearly to patient., • Uses excellent listening skills and clarifying statements to better understand patient. Offers support, hope, and comfort to patients using compassionate responses, prayer and scripture when appropriate., • Accepts ownership of problems and offers prompt resolution with humble and sincere apology., • Keeps work area properly stocked, neat and organized and labels all unfinished work at end of day for follow-up in order to provide efficient care of patient needs., • Checks-in patients at front desk in a timely and accurate manner, updates demographics at each visit, verifies identity and insurance cards, takes patient photo in EMR, obtains signatures on requisite forms annually, scans forms and IDs at the front desk and assures that information has been entered into Centricity, verifies guarantor set-up in account., • Assists patient in fully and accurately completing registration forms at first visit and at least once annually. Updates information in Centricity account and scans papers into account., • Assures that Sliding Fee Scale information is in account so that additional discounts can be applied. If patient has not supplied household income previously, explains necessity of this information and ask for updates., • Familiar with various forms (demographic, school, disability, welfare, utility forms, etc.). Directs patient to complete their portion before accepting form for provider. Assist patients with low literacy level to complete forms., • Offers appropriate scheduling options to patients in accordance with EHC scheduling rules for all appointment types. Explains NPE process, 7 day/ Same Day/Next Day appointment in a clear and concise manner. Familiar with the age limitations, credentialing status and specialty appointments of each clinician so that appointments are made correctly. Familiar with the insurances accepted by EHC so that patients are not given an appointment if we do not accept that insurance., • Reminds patient to bring insurance card, ID card, and co-pay (advises if higher specialist co-pay applies), medications, and insulin log to every appointment., • Verifies that patient questions have been answered. Assures that patient understands what to bring to appointment and has directions and parking instructions. If patient does not have information at the time of the call, informs patient to obtain/bring required information and documents this in appointment note., • Engages interpreters as needed to decrease patient barriers. 2. Revenue Cycle: The Clerical Assistant is responsible for obtaining and entering accurate and complete insurance verifications, collection of co-payments and collection of past due balances, and other elements that make up the start of the Esperanza Revenue Cycle. • Verifies eligibility on all active insurances prior to patient encounter. Verifies PCP assignment, copayments and coverage limitations prior to encounter. Sets insurance order for appointment, and assures that allocation set and financial class match primary insurance. Verifies that patient name and DOB exactly match primary insurance, and that insurance product chosen in account is the actual plan assigned to patient on website., • Provides written record of insurance verifications from external websites, including name of website, eligibility response, PCP assignment, other payers on account, CA name and date., • Establishes mental health coverage prior to each medical or BHC encounter and adds the mental health insurance to account., • Asks if visit is related to MVA or Worker’s Comp at check-in and collects MVA and WC information as needed. Creates or attaches “cases” for all worker’s comp, MVA, and other visits per protocol., • Obtains signature on Authorization for the Release of Information for all MVA and WC cases and documents this in the finance tab., • Enforces collection policy by assigning guarantor correctly, collecting co-payments prior to visit and issuing receipt. Takes steps to initiate payment plan for past-due balances. Refers uninsured patients to the Patient Access Liaison for evaluation., • Practices sound accounting and cash management principles by reconciling Daily Deposit slip and Daily Logs with cash totals at the end of each shift. Reconciles any discrepancies immediately. Manages case drawer: Keeps drawer locked at all times. Requests change from Office Manager as needed. Assures that change is ready for Saturday clinic., • Retrieves charges and performs “first scrub” of claims at check out, verifying insurance order, allocation set, and case attachment. Communicates directly with clinician if charges have not been entered. Creates financial note in account to clarify any transactions that may be problematic., • Creates new patient accounts using mini-registration module. Begins by searching database by “any” search function to avoid chart duplication, using EHC business intelligence tool for NPE availability and age restrictions, using insurance web-sites to verify eligibility and PCP assignment, and using EHC credentialing status updates for new clinician insurance assignments at EHC. 3. CLINICAL SUPPORT: The Clerical Assistant, as a critical part of the Clinical Care team, is responsible for efficient / accurate work, population management, and risk management. • Verifies patient FULL NAME and DOB before opening EMR, sending message or scheduling an appointment., • Reads and responds to pop-up notes each time account is opened. Erases notes when obsolete., • Follows scheduling rules for all types of visits and all types of resources. Understands exception rules so that resources are used appropriately., • Utilizes “Clerical Assistant’s Guide to Scheduling Acutely Ill Patients in Advanced Access Model” document to schedule patients with acute symptoms. Utilizes EHC business intelligence tools and Centricity search function to offer appropriate appointment options., • Routes Phone notes appropriately for refills, medical questions, referrals, DME, social services, return calls, and many more things., • Follows protocols for handling calls from specialists, hospital, visiting nurses, Stat labs (also known as Critical lab value), and suicidal calls., • Maintains confidentiality in accordance with HIPAA law, never releasing patient information to a person not authorized by HIPAA, • Does not attempt to answer clinical questions and does not give medical advice, • Familiar with referral requirements of each insurance company. Completes all routine referrals within 48 hours of request. Gives patient all relevant specialist appointment information (specialist name, address, phone number) so that patient can make and manage their own referral appointment. Assists patients who experience difficulty making specialist appointments. Submits copy of on-line referral for scanning into chart., • Sends Transition of Care documents following EHC procedures, • Makes specialist appointments for all “High Risk” referrals according to protocol., • Notifies Patient Access Liaison when a prior-authorization is required for the referral. Informs patient when Prior-authorization has been obtained., • Reads proxy box messages within 24 hours. Follows up at least once per day until completion, documenting steps of each transaction., • Works to meet organizational productivity goals by contacting patients most likely to “No Show,” and consulting with team to add squeeze-ins or see late arrivals according to most recent policies., • Maintains schedule accuracy by updating status on all appointments by end of day and following procedures for handling “no shows” and cancellations., • Write name, DOB and account number on documents sent to scanning., • Adheres to walkie-talkie protocol., • Follows sound principles of medical/legal documentation., • Secures all patient information in accordance with HIPAA by using screen protectors, logging out of EMR when stepping away from desk, and securing or shredding paper at the end of shift., • Follows EHC guidelines for incident reporting and OSHA safety., • Other duties as assigned by supervisor Education, knowledge, skills, and qualifications • High school diploma or GED., • At least one year of experience in customer service, with experience handling difficult customer issues., • Skilled in using computer and related equipment; ability to type quickly and accurately, • Demonstrated ability to handle many details and multiple priorities. Must show ability to organize, process, and verify details., • Good oral and written communication skills. Must be fully bilingual in English and Spanish., • Must have a solid record of handling confidential information, as well as demonstrating trustworthiness and honesty in all transactions., • Solid record of timeliness and reliability in a work setting., • Able to integrate Christian faith with work and pray with others in need. WORKING CONDITIONS • Requires the ability to sit at desk, read fine print on the computer, type and use computer keyboard for all or most of assigned shift, and operate the desk phone for extended periods of time., • Requires the ability to work late shift, Saturday shift, and rotates to all sites as assigned., • Requires the ability to climb stairs, walk, and move around a room., • Requires the ability to lift 20 lbs. To carry out its mission, it is of critical importance for Esperanza Health Center (EHC) to keep our patients, families, and workforce safe and healthy and to support the health of our global community. In keeping with this, EHC has mandated all workforce members on-site at any EHC location for any portion of their time be vaccinated for COVID-19. This also includes contractors and EHC volunteers. This vaccine mandate is in alignment with applicable local, state, and federal mandates. Potential employees may request exemption consideration for EHC vaccine requirements for valid religious and medical reasons. Please note that start dates will be delayed until candidates are fully immunized or valid exemption requests are reviewed and approved.

Complex Disease Management // Virtual & Home Health // Apply now This Jobot Job is hosted by: Megan Bastian Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $135,000 - $150,000 per year A bit about us: Palliative Care Physician's Assistant needed! An ideal candidate will have 2 + years of direct-patient care experience, a strong clinical background & be open to travel to patient homes. Unrestricted & Active Physician's Assistant Licensure, Board certification (NCCPA), & DEA Certification, are required for this role. If this sounds like you, please read on.. Why join us? Flexible scheduling (Hybrid & in-home setting) Mileage Reimbursement Quarterly Bonuses Value-based, and patient-focused care Comprehensive Benefits Package (medical, dental, vision and life) Paid vacation and holiday time 401(k) + Match Paid relocation assistance Job Details Requirements: 2 or more years of direct patient care required Experience with Palliative care Clinically sound professional that is comfortable with complex disease management Managed Care/IPA/Health Plan experience Registered Nurse and Physician's Assistant Licensure (Active and Unrestricted) Board certified (NCCPA) DEA Certified (Current and Unrestricted) BLS Certification (We will support your certification completion through onboarding!) Bilingual (English/Spanish) preferred, not required! Ability to work without direct supervision and practice autonomously Access to transportation, a valid driver's license, and car insurance Sound understanding of all federal and state regulations including HIPAA and OSHA Experience conducting annual wellness visits or similar comprehensive visits virtually or in the home Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

Job DescriptionMedical Assistant/Phlebotomist: Part-Time -AM Seeking Certified Medical Assistants/Phlebotomists: Must be fully bilingual in English & Spanish Esperanza Health Center is a Christ-centered, non-profit primary medical care clinic in Philadelphia, PA. We are seeking qualified and committed Medical Assistants/Phlebotomists to join our team. If you are a Certified Medical Assistant who is searching for a new beginning with a Christ-centered, team-oriented organization, your search stops here! You were led to this job posting because you might have been called or chosen to help us fulfill our mission in providing quality health care and support services to our patients. We welcome you to join a positive work environment, a supportive team, and an engaging community that we love to serve. SUMMARY: The Part-Time Medical Assistant/Phlebotomist performs a wide variety of roles in support of the clinicians and in the provision of safe and whole person care. The Medical Assistant/Phlebotomist prepares adults and children for exams and assists adult practitioners, pediatricians, obstetricians, gynecologists, and HIV care providers in caring for patients. The Medical Assistant/Phlebotomist addresses the needs of walk-in and call-in patients in the back desk and triage areas, performs phlebotomy, tends to orderliness and stocking of exam rooms, hubs and labs, assists supervisors with specific tasks, and nurtures the spiritual growth of team members and patients. Medical Assistants/Phlebotomists are assigned to the various roles above based on the needs of Esperanza Health Center and the skill set of the individual Medical Assistant/Phlebotomist. MAIN DUTIES (BUT NOT ALL) Responsible for performing phlebotomy services: a) Perform Venipuncture on adults and children: • Correctly identify patient, verify demographic information, and verify insurance information., • Make the patient feel comfortable by explaining all procedures professionally and respectfully., • Prepare supplies and provide safe and efficient care., • Label specimens correctly., • Prepare serum and plasma specimens correctly., • Identify and store specimens for room temperature, refrigerated, or frozen transport., • Store specimens overnight or over weekends correctly., • Complete weekly inventory of lab supplies; submit requisitions to Quest and LabCorp., • Submit a request for any supplies not provided by Quest or LabCorp to the Supervisor., • Manage lab supply inventory for all Quest and LabCorp supplies and ensure that expired supplies are returned to the outside labs and are not utilized., • Perform routine maintenance and cleaning of the lab and lab equipment, including the refrigerator and freezer., • Maintain lab and lab supplies in a neat and organized fashion., • High school diploma or GED required., • Phlebotomist diploma from an accredited school, • Must be fully bilingual in English and Spanish., • Proficiency in basic math, including fractions, decimals, multiplication, and division., • A solid record of handling confidential information, as well as demonstrating trustworthiness and honesty in all transactions., • Solid interpersonal skills, including handling of difficult people. Must communicate warmth and be able to put people at ease., • Ability to remain calm in a chaotic situation., • Ability to take initiative in communication, being clear and direct, to effectively communicate with other staff., • Demonstrated ability to handle many details and multiple priorities. Must show ability to organize, process, and verify details., • Demonstrated record of timeliness and reliability in a work setting., • Requires the ability to work with adults and children., • Ability to share Christian faith with others and to provide spiritual encouragement and hope in Christ; ability and willingness to pray with others. To carry out its mission, it is of critical importance for Esperanza Health Center (EHC) to keep our patients, families, and workforce safe and healthy and to support the health of our global community. In keeping with this, EHC has mandated all workforce members on-site at any EHC location for any portion of their time be vaccinated for COVID-19. This also includes contractors and EHC volunteers. This vaccine mandate is in alignment with applicable local, state, and federal mandates. Potential employees may request exemption consideration for EHC vaccine requirements for valid religious and medical reasons. Please note that start dates will be delayed until candidates are fully immunized or valid exemption requests are reviewed and approved.

Job Description The Opioid Epidemic is a public health crisis with a highly effective but underutilized clinical intervention - millions of Americans are physically dependent on Opioids but only 10% of those likely to have OUD actually access treatment. Bicycle Health addresses this gap by maximizing accessibility, affordability, and overall quality of care by enabling highly qualified clinicians to reach patients broadly and efficiently through our online platform. We're looking for Nurse Practitioners and Physician Assistants to join us full-time in a 40-hour-per-week, W-2 role with a schedule designed to offer both structure and flexibility. We are not currently hiring 1099 or part time providers. The Provider position at Bicycle Health is a remote full-time addiction medicine clinical position with responsibility for the continuity care of a panel of adult patients under care primarily for opioid use disorder. The Nurse Practitioner or Physician Assistant will assess new patients presenting for telemedicine-based care of opioid use disorder, determine appropriateness of enrollment in our care setting, and manage their continuity OUD treatment from initial induction through the duration of their care. The Nurse Practitioner also addresses co-occurring mental health conditions directly when appropriate, and also via referral and care-coordination with outside providers. The NP/PA participates actively in regular clinical team meetings and quality improvement activities, collaborates with our program physicians and therapists, and reports to the regional medical director. What You Can Expect: ✅ One weekend day is required– but you'll have a predictable schedule that works for you. ✅ Choose your weekdays - You have the flexibility to select which weekdays you work, with the expectation that your schedule remains consistent each week. ✅ 8-hour shifts - We are currently only considering 8-hour shifts ✅ Stable, full time employment - We are currently only hiring for full-time, W-2 employees. As a a full-time employee you will receive full benefits. ✅ Location Flexibility - Work from home and work from anywhere in your state (subject to change depending on regulations) ✅ Limited Call - there are on-call responsibilities but most providers are on-call once every 2-3 months on average. Call is one week at a time (Monday to Monday). ✅ Start times vary by region - See below to see more detail on available shifts by region Northeast region: • States include Eastern and Central times zones Benefits: • 3 Weeks Vacation + 8.5 days of additional sick time + 8 paid holidays + 3 CME days, • 100% Employer Paid Medical, Dental, and Vision Insurance, • Employer Paid STD & LTD, • 401k, • Up to $3,000 CME, • $50 monthly Remote Work Stipend, • All equipment provided, • Full-time (40 hours per week) opportunity, • Provide assessment and treatment for a continuity of panel of up to 275 adults with Opioid Use Disorder from initial treatment-start throughout their ongoing care, • Provide diagnosis of Opioid Use Disorder and co-occurring mental health conditions, • Safely and effectively start treatment with buprenorphine-naloxone for OUD, manage the early induction and stabilization phase of care with close follow-up, • Utilize motivational interviewing and other engagement and rapport-building techniques to achieve optimal patient outcomes, • Collaborate with the care team to coordinate additional services as may be needed, • Take an active role in clinical team meetings and practice improvement, engage in case discussion with colleagues, • Develop a thorough understanding of practice policies and procedures, and actively participate in P&P feedback and development, • Develop an understanding of your local and regional referral resources and utilize them, • Utilize our intuitive web-based EMR platform to manage patient care., • Work from anywhere in your state (subject to change depending on regulations)., • Valid license to practice medicine & DEA license in your home state. Must be eligible and willing to obtain licenses in multiple states., • At least 1 year of Buprenorphine prescribing experience in a family medicine, internal medicine, addiction medicine, or psychiatric practice environment., • Telehealth experience a big plus!, • Strong communication skills, ability to build an effective provider-patient relationship that fosters engagement and adherence to a collaboratively developed care plan., • Comfort with risk/benefit balancing and a love for problem solving are required attributes., • Motivational Interviewing experience preferred., • Ability to share equally in the on-call needs of the region including on call coverage for a percentage of the 8 company observed holidays. #LIRemote #zr About Bicycle Health: Bicycle Health is a telemedicine group that specializes in the evidence-based treatment of individuals with Opioid Use Disorder using buprenorphine. We've grown our clinical staff of medical providers caring for patients, across 32 states, and we employ a large ancillary staff for support with technologic and administrative needs, clinical and behavioral support, and care coordination. Our innovative model has achieved clinical outcomes that exceed expectations for standard-of-care in-person treatment nationally. Our mission is to increase access to high quality, affordable, convenient and confidential Opioid Use Disorder treatment for all. Bicycle Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other basis forbidden under federal, state, or local law.

Job Description Entry Level Account Manager - Marlton/Cherry Hill/Vorhees/Vineland, NJ Marlton, Evesham, NJ, USA• Camden County, NJ, USA• Cherry Hill Township, NJ, USA• Vineland, NJ, USA Job Description Medical Diagnostic Laboratories(MDL), a member of Genesis Global Group, is a CLIA certified clinical laboratory with multiple state licensing, specializing in state of the art, automated DNA based molecular analysis of a variety of chronic and infectious illnesses. MDL specializes and performs Polymerase Chain Reaction (PCR) with a larger menu of testing available in the field of infectious disease. Our main theme of research is in the field of Gynecology, Infectious Diseases, Infectious Arthritis, Tick-borne Diseases, Mycology, and Chronic Fatigue Syndrome (CFS). MDL is looking to expand its sales force throughout the U.S. We are seeking a high-energy, self-motivated individual to join our sales team. As an Entry Level Account Manager, you will be responsible for maintaining a large client base of existing customers for MDL and serve as a liaison between management and customers to resolve any customer issues. Essential Functions: • Grow client base revenues by presenting new test information, up selling and seeking out new sources of revenue from existing clients, • Establish positive long-term client relations, • Educate and train clients, research problems and coordinate solutions between the laboratory and client, • Work closely with Senior Sales Executive and Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies, • Monitor, evaluate, and report level of client satisfaction and recommend appropriate corrective action as required, • Maintain knowledge of competitors and their presence in assigned territory Job Qualifications: General Knowledge, Skills, and Abilities (KSA’s) required • Bilingual in Spanish is a plus, • 1-3 years of successful customer service experience., • Well-developed multi-tasking, organizational skills, and detail orientation are key to success, • Energy, motivation, enthusiasm, and integrity, • Excellent written and verbal communication skills, • Must demonstrate sound judgment and decision-making ability, • Computer proficiency in MS Office, Excel, e-mail and internet functions, • Knowledge of laboratory testing and competing products., • Must be able to travel within the coverage area and occasionally nationwide Physical Demands: Physical, Mental and Workplace Environment Conditions • Use hands to handle, control, or feel objects, tools, or controls, • Ability to sit, stand and walk, • Ability to drive motor vehicle Workplace Conditions: Workplace Environment Conditions • Requires frequent traveling by motor vehicle, • May be exposed to various workplace environments when meeting with customers Education and Certifications: • Medical Assistant certification or Associate Degree, BA/BS preferred. We Offer: • Competitive Salary, • Company Car, • Medical, Dental & Vision Insurance, • Short and Long Term Disability, • Life Insurance, • Dependent Care Flex Spending Account, • Voluntary Policies (Accident, Hospital Indemnity, Critical Illness & Supplemental STD), • Identity Theft Protection, • 401(k) Plan, • Paid Vacation & Holiday Medical Diagnostic Laboratories, LLC is an equal opportunity employer. Job Details Pay Type Salary Company DescriptionGenesis Global Group is a privately held collection of vertically integrated domestic and international companies that delivers deep expertise, objective solutions, customized products and unparalleled service spanning the sectors of biotechnology, health care, manufacturing, real estate, and hospitality.Genesis Global Group is a privately held collection of vertically integrated domestic and international companies that delivers deep expertise, objective solutions, customized products and unparalleled service spanning the sectors of biotechnology, health care, manufacturing, real estate, and hospitality.

Job Description We are looking for a Warehouse Supervisor to join out team! BASIC FUNCTION: Oversee and coordinate the daily Warehouse, Shipping & Receiving activities. Implement production, productivity, quality and customer service standards and achieve the appropriate level of volume within time limits. Ensure daily operations meet and exceed daily performance expectations and increase the company’s overall productivity. RESPONSIBILITIES: • Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods., • Measure and report the effectiveness of warehousing activities and warehouse helper/assistant performance., • Responsible for all products inventory and storage area., • Ensure shipments and inventory transactions accuracy., • Responsible for all warehouse processes, updates and changes., • Main contact person for drivers, division manager and customers to answer questions and solve problems., • Maintain products record, document necessary information and utilize reports to project warehouse status and needs., • Identify areas of improvement and establish innovative or adjust existing work procedures and practices. Consult and coordinate activities with other departments., • Break down and build orders, • Load and unload product form and to trucks, • Able to drive forklift and electric stand up pallet jack, • Must learn to use scanner gun and program (wizard), • Drive to different location to deliver product, • Proven warehouse supervisory experience - Highly effective supervisory skills and techniques, • Must be comfortable in a warehouse environment/exposure to heat, cold and loud noises, • Knowledge of warehouse software packages and MS Office proficiency, • Ability to input, retrieve and analyzed data, • Hands-on commitment to getting the job done - Excellent communication and interpersonal skills, • Proven ability to direct and coordinate operations - Strong organizational and time management skills, • Shipping /distribution/warehouse experience, • Coordination Skills, • 401k, • Medical Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • PTO/sick days, • Vacation, • Holiday Pay, • Competitive Compensation

Job DescriptionMedical Assistant/Phlebotomist: Part-Time -PM Seeking Certified Medical Assistants/Phlebotomists: Must be fully bilingual in English & Spanish Esperanza Health Center is a Christ-centered, non-profit primary medical care clinic in Philadelphia, PA. We are seeking qualified and committed Medical Assistants/Phlebotomists to join our team. If you are a Certified Medical Assistant who is searching for a new beginning with a Christ-centered, team-oriented organization, your search stops here! You were led to this job posting because you might have been called or chosen to help us fulfill our mission in providing quality health care and support services to our patients. We welcome you to join a positive work environment, a supportive team, and an engaging community that we love to serve. SUMMARY: The Part-Time Medical Assistant/Phlebotomist performs a wide variety of roles in support of the clinicians and in the provision of safe and whole person care. The Medical Assistant/Phlebotomist prepares adults and children for exams and assists adult practitioners, pediatricians, obstetricians, gynecologists, and HIV care providers in caring for patients. The Medical Assistant/Phlebotomist addresses the needs of walk-in and call-in patients in the back desk and triage areas, performs phlebotomy, tends to orderliness and stocking of exam rooms, hubs and labs, assists supervisors with specific tasks, and nurtures the spiritual growth of team members and patients. Medical Assistants/Phlebotomists are assigned to the various roles above based on the needs of Esperanza Health Center and the skill set of the individual Medical Assistant/Phlebotomist. MAIN DUTIES (BUT NOT ALL) Responsible for performing phlebotomy services: a) Perform Venipuncture on adults and children: • Correctly identify patient, verify demographic information, and verify insurance information., • Make the patient feel comfortable by explaining all procedures professionally and respectfully., • Prepare supplies and provide safe and efficient care., • Label specimens correctly., • Prepare serum and plasma specimens correctly., • Identify and store specimens for room temperature, refrigerated, or frozen transport., • Store specimens overnight or over weekends correctly., • Complete weekly inventory of lab supplies; submit requisitions to Quest and LabCorp., • Submit a request for any supplies not provided by Quest or LabCorp to the Supervisor., • Manage lab supply inventory for all Quest and LabCorp supplies and ensure that expired supplies are returned to the outside labs and are not utilized., • Perform routine maintenance and cleaning of the lab and lab equipment, including the refrigerator and freezer., • Maintain lab and lab supplies in a neat and organized fashion., • High school diploma or GED required., • Phlebotomist diploma from an accredited school, • Must be fully bilingual in English and Spanish., • Proficiency in basic math, including fractions, decimals, multiplication, and division., • A solid record of handling confidential information, as well as demonstrating trustworthiness and honesty in all transactions., • Solid interpersonal skills, including handling of difficult people. Must communicate warmth and be able to put people at ease., • Ability to remain calm in a chaotic situation., • Ability to take initiative in communication, being clear and direct, to effectively communicate with other staff., • Demonstrated ability to handle many details and multiple priorities. Must show ability to organize, process, and verify details., • Demonstrated record of timeliness and reliability in a work setting., • Requires the ability to work with adults and children., • Ability to share Christian faith with others and to provide spiritual encouragement and hope in Christ; ability and willingness to pray with others. To carry out its mission, it is of critical importance for Esperanza Health Center (EHC) to keep our patients, families, and workforce safe and healthy and to support the health of our global community. In keeping with this, EHC has mandated all workforce members on-site at any EHC location for any portion of their time be vaccinated for COVID-19. This also includes contractors and EHC volunteers. This vaccine mandate is in alignment with applicable local, state, and federal mandates. Potential employees may request exemption consideration for EHC vaccine requirements for valid religious and medical reasons. Please note that start dates will be delayed until candidates are fully immunized or valid exemption requests are reviewed and approved.

Job Description Position Summary: The Philadelphia Fire Departments (PFD) division of Mobile Integrated Health (MIH), in collaboration with the Department of Behavioral Health and Intellectual DisAbility Services (DBHIDS) and the Criminal Justice Division of the Managing Directors Office (MDO), has developed a behavioral health Alternative Response Unit (ARU-3) for community risk reduction in Philadelphia. City services are shifting away from its current all-police response to involuntary commitments (302s). The shift would have members of ARU-3 engaging those who are high utilizers of EMS 911 calls, CRC transports, primary care clinics, and special population 302s. PFD MIH and DBHIDS will provide alternative responses and management of behavioral health calls and special population 302s. The Division of PFD MIH, DBHIDS, and the MDO are natural partners in an innovative model to improve behavioral healthcare outcomes, decrease trauma in the community, and provide services in a strength-based, recovery-oriented, trauma-informed, and culturally sensitive approach. The ARU-3 unit will consist of one MIH Fire Paramedic Captain, one MIH Fire Paramedic Lieutenant, two MIH Fire Service Paramedics, four MIH Fire Service EMTs, one COC Director, one COC Assistant Director, one Clinical Coordinator, four Mobile Behavioral Health Crisis Specialists, and one Epidemiologist/Data. The Mobile Behavior Health Crisis Specialist (MBHCS) works with individuals, and their community supports to assess and de-escalate a crisis, suggest a level of care necessary to meet the individual’s needs, offer alternatives to involuntary hospitalization through treatment planning, and coordinate community care with the other members of ARU 3. The cross trained MBHCS provides liaison to community agencies to facilitate communication and service provision for clients requiring multiple services who are clinically complex and high risk. The MBHCS may also need to provide emergency crisis intervention services to individuals who are high risk, e.g., suicidal, homicidal, psychotic, with the goal of stabilization and finding creative and safe community treatment alternatives. This includes rendering the above services to all presenting patients including the perinatal population, those requiring family oriented services , and individuals engaged in substance use including facility in responding to individuals who have overdosed. The MBHCS will consult with the other members of the ARU-3 regarding the need for referrals to psychiatrist, a primary care physician, hospital emergency department, crisis response center, or placing individuals in substance use treatment per determinant of the ASAM Level of Care. The primary goal of this team is engagement and improving individuals’ quality of life through linkage to treatment, rehabilitation, and support services that promote wellness, recovery, integration, and community safety. Duties and Responsibilities: • Engage with community members who are in jeopardy of presenting for psychiatric admission, decompensation, and/or substance use relapse., • Collaborate with partners/providers, including but not limited to Police and/or CIRT, in addition to all other mobile crisis units across the city to improve behavioral health outcomes for individuals in the community., • Focus on low acuity 911 calls and 302 means of transport for special populations (children, pregnant, geriatric, etc.), • Provide behavioral health assessment only for de-escalation (if needed) during encounters., • Discuss with other ARU 3 members possible interventions for individuals and families., • Provide connection to behavioral health resources, • Provide follow-up on recommended services, • Coordinate linkage to behavioral health, medical and social services, • Work in the community in collaboration with PFD-Emergency Medical Services when dispatched; this includes riding along with PFD personnel in PFD vehicles., • Complete documentation for follow-up and data collection, • Assist individuals and or family members to “navigate” the multiple systems involved in addressing their behavioral health needs, • Ability to work a flexible schedule (likely non-traditional morning/evening hours and potential evenings) weekends required, • Work along with multi-agency partners with a willingness to report to a unified command structure, • Maintain current information on available resources and appropriate Evidence-Based Practices (EBP), • Collaborate with hospitals (ER/CRCs) to ensure continuity of care (warm handoff), • Provide outreach, engagement, and assessment to individuals identified by ARU 3 in need of services., • Remain physically mobile to provide aggressive outreach in the community to engage individuals and their families., • Help stabilize and resolve crises while functioning under pressure in challenging situations., • Demonstrate the ability to work cooperatively and communicate effectively with a wide variety of individuals and agencies, • Demonstrate qualities of integrity, stability, creativity, and negotiation skills, • Knowledge of community-based resources in Philadelphia, • Familiarity with the DSM V and ASAM criteria, • Knowledge of basic medical and psychiatric terminology, • Knowledge of the process for filing a 302 and the documentation required Bachelor’s Degree required in social work, psychology, or a related field. This position must have five years of experience with a strong emphasis on behavioral health/crisis. Knowledge of substance use, crisis response, and field experience is a plus. Physical Demands: • Must be able to function in uncommon situations., • Must be able to work in the fast-paced environment of an emergency (911) response system., • Understands stress response and the methods to ensure personal well-being., • Understands the concepts of basic body-substance isolation as well as general universal precautions., • Ability to physically perform the duties and to work in the environmental conditions required. The environment will include working indoors and outdoors in varying weather conditions., • This position will require the individual to have the ability to bend, stoop, and stand for long periods., • Ability to sit for at least one (1) hour at a time and to use a computer and telephone., • Five years of experience with a strong emphasis on behavioral health/crisis. PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law. Americans with Disabilities Act: Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law.

Job DescriptionWe know that many in our healthcare community have been affected by recent workforce changes. At Greater Philadelphia Health Action, Inc., we are dedicated to creating opportunities where your compassion and skills continue to make an impact. GPHA, a non-profit organization that was founded in 1970, is hiring Full-time Virtual Assistant Monday through Friday, 8:30 AM to 5:00 PM, at multiple locations: • Carl Moore Health Center, 1401 S. 31st St. Phila., PA 19146, • Chinatown Medical Services, 432 N. 6th St. Phila., PA 19123, • Frankford Ave Health Center, 4500 - 4510 Frankford Ave. Phila., PA 19124, • Hunting Park Health Center, 1999 W. Hunting Park Ave. Phila., PA 19140, • Southeast Health Center, 800 Washington Ave. Phila., PA 19147 Specific Responsibilities and duties include proficiency in extracting vaccine information from Electronic Health Record (EHR) systems and performing various scheduling and tracking tasks for any pending lab work, immunizations, and referrals. Assist with Telehealth registration and triage. Assist patients by providing education and preparation for procedures related to referrals and obtaining pre-certification authorization codes for diagnostic procedures. Schedule patients with internal providers accurately, complete clerical and clinical tasks from EHR task boxes, and participate in care gap closure projects. Providing backup coverage for site patient-centered representatives as needed. Operates the paging/telephone system if needed. Greets and provides direction/information to patients, visitors, guests, and sales representatives professionally and cordially. Attend all mandatory staff development/training sessions and staff meetings. Enter and update patient's demographic information accurately and timely. And perform other duties as assigned by the supervisor. GPHA offers GREAT PAY, Performance BONUSES, Comprehensive Medical, Dental, Vision, Life, and LTD Insurance. We also offer 401k with a very lucrative company match, Employee Assistance and Self-Care, and Professional Activity, Educational, and Tuition Reimbursements, Paid Vacation, Paid Sick, Paid Personal Days, Paid Educational Days, Holiday Pay, and Loan Forgiveness. At Greater Philadelphia Health Action, Inc. (GPHA), we respect diversity and promote equity through action, advocacy, and policy through a dedicated team of representatives committed to listening, learning, and enacting systemic change. We create different channels, outlets, and programs to enhance safe spaces within GPHA, creating a shared understanding and language around justice, diversity, equity, and inclusion. GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law. Join a network that values dedication, balance, and purpose. Visit us at

Job Description As our community evolves, so does the need for compassionate care. If your position was recently impacted, Greater Philadelphia Health Action, Inc., invites you to continue your mission of service with us. GPHA, a non-profit organization that was founded in 1970, is hiring Full-time Patient-Centered Representative Monday through Friday, 8:30 AM to 5:00 PM, at multiple locations: • Carl Moore Health Center, 1401 S. 31st St. Phila., PA 19146, • Chinatown Medical Services, 432 N. 6th St. Phila., PA 19123, • Frankford Ave Health Center, 4500 - 4510 Frankford Ave. Phila., PA 19124, • Hunting Park Health Center, 1999 W. Hunting Park Ave. Phila., PA 19140, • Southeast Health Center, 800 Washington Ave. Phila., PA 19147 Specific Responsibilities and duties include Completing the patient registration and scheduling process accurately and promptly using the Electronic Practice Management (EPM) System. Ensure patients' demographic, financial, and insurance information is entered and updated accurately and swiftly. Manage daily appointment schedules efficiently and review them regularly. The Patient-Centered Representative also operates the paging/telephone system as needed; Greets and provides direction/information to patients, visitors, guests, and sales representatives professionally and cordially; Attends all mandatory staff development/training sessions and staff meetings; Enters and updates patient's demographic information accurately and timely; and perform other duties as assigned by the supervisor. GPHA offers GREAT PAY, Performance BONUSES, Comprehensive Medical, Dental, Vision, Life, and LTD Insurance. We also offer 401k with a very lucrative company match, Employee Assistance and Self-Care, and Professional Activity, Educational, and Tuition Reimbursements, Paid Vacation, Paid Sick, Paid Personal Days, Paid Educational Days, Holiday Pay, Loan Forgiveness, and Free Malpractice Insurance...and many positions have Flexible, Hybrid or REMOTE WORK Schedules. At Greater Philadelphia Health Action, Inc. (GPHA), we respect diversity and promote equity through action, advocacy, and policy through a dedicated team of representatives committed to listening, learning, and enacting systemic change. We create different channels, outlets, and programs to enhance safe spaces within GPHA, creating a shared understanding and language around justice, diversity, equity, and inclusion. GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law. Join a network that values dedication, balance, and purpose. Visit us at

Job Description As our community evolves, so does the need for compassionate care. If your position was recently impacted, Greater Philadelphia Health Action, Inc., invites you to continue your mission of service with us. GPHA, a non-profit organization that was founded in 1970, is hiring Full-time Patient Centered Representative Monday through Friday, 8:30 AM to 5:00 PM, at multiple locations: • Carl Moore Health Center, 1401 S. 31st St. Phila., PA 19146, • Chinatown Medical Services, 432 N. 6th St. Phila., PA 19123, • Frankford Ave Health Center, 4500 - 4510 Frankford Ave. Phila., PA 19124, • Hunting Park Health Center, 1999 W. Hunting Park Ave. Phila., PA 19140, • Southeast Health Center, 800 Washington Ave. Phila., PA 19147 Specific Responsibilities and duties include Completing the patient registration and scheduling process accurately and promptly using the Electronic Practice Management (EPM) System. Ensure patients' demographic, financial, and insurance information is entered and updated accurately and swiftly. Manage daily appointment schedules efficiently and review them regularly. The Patient-Centered Representative also operates the paging/telephone system as needed; Greets and provides direction/information to patients, visitors, guests, and sales representatives professionally and cordially; Attends all mandatory staff development/training sessions and staff meetings; Enters and updates patient's demographic information accurately and timely; and perform other duties as assigned by the supervisor. GPHA offers GREAT PAY, Performance BONUSES, Comprehensive Medical, Dental, Vision, Life, and LTD Insurance. We also offer 401k with a very lucrative company match, Employee Assistance and Self-Care, and Professional Activity, Educational, and Tuition Reimbursements, Paid Vacation, Paid Sick, Paid Personal Days, Paid Educational Days, Holiday Pay, Loan Forgiveness, and many positions have Flexible, Hybrid or REMOTE WORK Schedules. At Greater Philadelphia Health Action, Inc. (GPHA), we respect diversity and promote equity through action, advocacy, and policy through a dedicated team of representatives committed to listening, learning, and enacting systemic change. We create different channels, outlets, and programs to enhance safe spaces within GPHA, creating a shared understanding and language around justice, diversity, equity, and inclusion. GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law. Join a network that values dedication, balance, and purpose. Visit us at

Job Description DEPARTMENT: Nursing SUPERVISOR: Director of Nursing POSITIONS SUPERVISED: Assist in training and supervision of MA’s working in triage. STATUS: Exempt SUMMARY: Addresses needs of walk-in and call-in patients, participates in patient health education, coordinates multidisciplinary referrals and follow-up of more complex patients, and provides spiritual care to patients. Able to perform Hub MA and Back Desk duties as needed. DUTIES AND RESPONSIBILITIES AS TRIAGE NURSE: 1. ADDRESSES NEEDS OF WALK-IN AND CALL-IN PATIENTS · Interviews patients to determine patient care needs. Documents initial assessment and intervenes according to triage protocol. · Responds quickly and appropriately to urgent/ emergent medical problems. Prioritizes patient needs according to level of acuity. Assists in the care and transfer of acutely ill patients to EMS services. · Demonstrates sound clinical judgment and decision-making, not working outside level of training. · Documents all clinical interactions completely and efficiently in patient EMR chart. · Begins basic teaching relevant to current complaint as appropriate, i.e. review standard guidelines for care of common illnesses such as fever, URI, diarrhea, vomiting, lice, etc. · Assists CAs in managing provider’s schedules throughout the day to improve work flow and decrease patient wait time. · Provides training and mentoring to Medical Assistants who are assisting in triage. · Assists Head Nurse with various projects as able. 2. PARTICIPATES IN PATIENT HEALTH EDUCATION · Provides patient education on topics such as: diet and nutrition; general patient education; self-administration of injectable medications; prevention and treatment of asthma; use of glucometer, etc. · Performs medication reconciliations with patients who are on complex medication regimens and reviews purpose, correct dosage and any special instructions or precautions for each medication. · Encourages and instructs patients to take the appropriate initiative in their own health, specifically encouraging them to understand and ask questions about their care, make their own appointments, follow-up with consultants and make initial contacts with insurances and vendors. · Provide patient education to sick patients regarding when to contact clinician or seek emergency care if symptoms aren’t improving or illness progresses. 3. COORDINATES MULTI-SPECIALTY CARE AND FOLLOW-UP CARE · Arranges appointments with consultants as ordered for complex patients requiring additional assistance and communicates with patients about appointments. · Contacts patients about critical lab results as requested by Clinicians, and explains results and any needed follow-up. · Calls patients as requested by Clinicians to evaluate response to treatment and to encourage compliance with treatment plan. · Communicates with other EHC teams such as Care Management, Social Services, BHC, regarding care of complex patients. · Communicates with outside agencies including consultants, mental health services, social service agencies, insurance companies, etc., to coordinate care of patients with multiple needs. 4. ASSISTS CLINICIANS IN DIRECT PATIENT CARE · Evaluates patients who are unable to pay for the office visit to determine if their needs should be addressed on the same or can wait until the patient has payment. · Evaluates uninsured new patients and obtains information on health history, medication history, any health information available in TUH Epic EMR. Reviews with patients how to utilize triage, how to make appointments, etc. · Assists Clinicians with procedures such as lumbar puncture and suturing. Assists in the care and transfer of acutely ill patients to the ER. · Able to function as Medical Assistant if needed: escort patients in rooms, do initial intake interview, BP, temperature, weight, etc. · Perform and document in-house lab procedures such as urine dip, urine HCG, finger stick Hgb, finger stick glucose, hemoccult test, etc., according to protocol and in compliance with OSHA standards. · Perform EKG and administer bronchodilators via nebulizer and as ordered by provider. · Administer oxygen as ordered by provider. · Obtain lab specimens and prepare them for receipt by outside lab, including labels and requisitions. · Assist MAs in care acutely ill patients. · Assist with Back Desk role as time permits and when back desk lists are long. 5. INJECTABLE MEDICATIONS AND VACCINES. · Administers intravenous fluids, injectable medications and vaccines as ordered. · Familiar with protocol for maintaining viability of vaccines in the event of a power outage or appliance failure. Able to transport vaccines safely according to protocols in an emergency. · Able to receive vaccine shipments and store appropriately. 6. EMERGENCY CLINICAL SUPPLIES. · Familiar with uses of emergency clinical supplies. · Performs monthly emergency cart check at K&A 7. SPIRITUAL CARE · Provides effective spiritual intervention with patients, sharing hope and salvation through Jesus Christ, sharing helpful Biblical instruction and scriptures, praying for pts, and connecting/referring to Christian churches as appropriate and according to the leading of the Holy Spirit. · Does not force spiritual intervention, but gives spiritually uninterested pts respect and space, continuing to provide exemplary care in all other dimensions · Participates in personal and community spiritual growth through active participation in daily prayer meetings with EHC team. · Offers referral to chaplain or area clergy for follow-up as requested by patient. GENERAL EXPECTATIONS: 1. MOTIVATION · Expresses enthusiasm and possesses a positive attitude and interest in the job. · Exhibits self-motivation in undertaking new projects and assignments. · Independently identifies and resolves problems. · Pursues personal and professional development. 2. COMMUNICATION · Verbally presents ideas and opinions in a clear and concise manner. · Written communication is clear, concise, and well organized. · Forms rapport with patients quickly, exhibits people focused personality. · Able to make decisions despite situations that are not clear cut and involve ambiguity. · Uses effective listening skills and allows others to convey ideas. · Provides relevant information to immediate supervisor and staff regarding status of projects and programs. · Establishes and maintains open lines of communications with other staff. · Maintains discretion and confidentiality in communicating with others. · Communicates the love of Christ through interactions, not complaining or arguing, but expressing hope in Christ and His promises. · Shows respect for cultural differences and the dignity of each individual. · Strives to put others at ease and to communicate in ways they can understand and at their educational level. · Able to utilize negotiation skill successfully. · Makes hospitality and responsiveness to patients and each other a habit, adding warmth to our environment. · Notifies supervisor prior to scheduled start time if anticipating lateness or absence. 3. QUALITY / SERVICE · Makes consistent efforts to control cost while seeking ways to increase productivity and improve quality. · Ensures the proper completion of work activities in a timely manner. · Recognizes critical situations and responds effectively. · Maintains personal boundaries, taking on responsibility or tasks within limits of personal ability. 4. TECHNICAL KNOWLEDGE · Continues to expand personal and professional growth by recognizing current trends in specialty and effectively preparing to meet anticipated changes. · Serves as a resource person by providing technical knowledge to others seeking advice and assistance. 5. GENERAL RESPONSIBILITIES · Works in harmonious partnership with health center staff and volunteers to further Esperanza’s mission and vision, to accomplish common goals, and to coordinate various activities. · Adheres to policies and procedures of the health center and the regulations of governing agencies as they affect the department, recommending changes where appropriate. · Promotes “safety” practices. · Seeks timely reconciliation with others following biblical principles when wronged or after doing wrong to someone else. · Favorably represents Christ and His mission at Esperanza within and outside the Health Center. · Adheres to dress code policy at all times. · Demonstrates habit of good attendance and punctuality by reporting for work whenever scheduled. · Participates in departmental meetings and general staff meetings. · Reads all clinical memos promptly. 6. INTERPERSONAL RELATIONS: As a representative of Esperanza Health Center, all comments, attitudes, actions, and behaviors have a direct effect on the organization’s image and perceptions of quality service. Interaction with patients, guests, volunteers, co-workers, supervisors, and other employees must be in a manner that is friendly, supportive, courteous, respectful, cooperative, and professional. Personal and professional behavior should promote positive relations and an atmosphere which is congruent with Esperanza’s Mission and Vision statements, standards, and guidelines. I hereby certify that I have read and understand my position description. In addition, I accept the responsibility of this position and acknowledge that I have received a copy of my position description. EDUCATION, KNOWLEDGE, SKILLS, AND QUALIFICATIONS: 1. BSN required; RN with preferably a minimum of one year post-graduate experience, preferably in a hospital setting., 2. Maintains CPR certification., 3. Solid interpersonal skills, including ability to deal with people politely, even when they are impolite. Must communicate warmth and be able to put people at ease., 4. Ability to remain calm under pressure., 5. Ability to take initiative in communication, being clear and direct, in order to effectively communicate with other staff., 6. Good oral communication skills. Must be fully bilingual in English and Spanish., 7. Some computer experience - word processing and/or other., 8. Demonstrated ability to handle many details and multiple priorities. Must show ability to organize, process, and verify details., 9. Must have a solid record of handling confidential information, as well as demonstrating trustworthiness and honesty in all transactions., 10. Solid character references, as well as no criminal record. Also, a solid record of timeliness and reliability in a work setting. WORKING CONDITIONS: • Requires the ability to be on your feet working in a high paced environment for 4 hours at a time., • Requires the ability to work in a seated position on the phone for 4 hours at a time., • Requires extensive work on a computer keyboard., • Requires the ability to work with adults and children., • Requires work with needles and patient’s bodily fluids.