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  • Patient Care Coordinator
    Patient Care Coordinator
    hace 5 días
    $20 por hora
    Jornada completa
    Kingsbridge, The Bronx

    Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Long Island, NYC, Westchester, Upstate NY, NJ and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Patient Care Coordinator to be the liaison between our physicians and patients. The Patient Care Coordinator will welcome patients and provide them the best customer service throughout their visits. In this role, the Patient Care Coordinator will educate our patients on their specific plans and respond to all inquiries with compassion. Please apply directly on our website: Responsibilities • Provide outstanding customer service to every patient, • Coordinate patient visits to ensure proper progress of treatment plans, • Educate our patients on treatment plans, practice policies, financial responsibility, etc., • Schedule the treatment plan of the physicians with the patient, • Track referrals and treatment plans with patient, • Assist patients to set goals and identify the problem(s) when patients are not meeting their goals, • Assist patients with completion of paperwork when necessary, • Respond to patient inquires in a compassionate and timely manner, • Process medical insurance information, verifying patient eligibility and addressing any patient questions about insurance (liaise with Billing department as appropriate), • Ensure the compliance of treatment plans created by the physicians, • Responsible for maintaining confidentiality of personal information (HIPAA compliant), • Ensure all patient information (demographics, insurance information, etc.) are in the system for follow-up and reporting, • Provide advocacy, information, and referral services to patients, • Act as a back-up to other team members as needed, • Other duties as assigned Knowledge and Experience • 1+ years of relevant medical experience, preferred, • Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and is preferred, • Knowledge of EMR system(s), • Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities • Bilingual (English/Spanish) required, • Excellent verbal and written communication, • Ensuring a great patient experience by delivering outstanding customer service, • Relaying a sense of compassion to our patients, • Exceptional organizational and time-managements skills - the ability to multi-task is a must, • Adaptability and flexibility while working in a fast-paced environment, • Problem-solving ability and aptitude, • Outcome-focused, with an ability to work under pressure, • A solution-oriented mindset and a willingness to 'get your hands dirty', • A strong sense of urgency and focus in accomplishing tasks Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. Schedule: Full-Time Pay: $20/hour

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  • Dental Office Manager / Treatment Coordinator/Dental Assistant
    Dental Office Manager / Treatment Coordinator/Dental Assistant
    hace 7 días
    $24–$27 por hora
    Jornada parcial
    Mamaroneck

    We are seeking a Dental Office Treatment Coordinator to lead our dental practice. This role combines office management, patient coordination, and teamwork to ensure a smooth, efficient, and welcoming environment. The ideal candidate will possess a strong background in dental office operations, and healthcare management, along with excellent communication skills. Responsibilities: -Greet patients and manage all aspects of patient intake, including collecting medical history and verifying insurance information. -Explain treatment plans, answer patient questions, and scheduling of appointments -Verify insurance benefits, process claims, and handle billing procedures using systems such as Dentrix or Open Dental -Review and update patient records, ensuring compliance with HIPAA regulations and maintaining confidentiality at all times. -Treatment assistance: when necessary, assist with setup/ breakdown of operatories, and assist with patient treatment Qualifications -Minimum 2 years experience in dental office management -Strong knowledge of EMR/EHR systems like Open Dental, Eaglesoft or Dentrix -Familiarity with dental terminology, HIPAA compliance -Excellent communication skills to coordinate treatment plans effectively with patients and staff -Proficiency in dental insurance billing, including claims, pre-authorizations, and verifications

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