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Job DescriptionAbout Us: Second Melody is a branding studio with a diverse client portfolio, including a strong presence in health and biotech. Our focus is strategic brand alignment across corporate messaging, internal culture, audience outreach, advocacy and education. Our mission is to help our clients solve problems by building stronger and more inclusive brands that accurately represent their visions, passions, and business goals. Role Overview: At Second Melody, we believe in building meaningful, lasting relationships with our clients and within our team. As a Senior Account Manager, you’ll support those connections by serving as a primary contact between clients and internal teams, ensuring clear communication, alignment, and client satisfaction. Working closely with the Director of Accounts and cross-functional team members, you’ll manage day-to-day communications, ensuring the strategic direction of the brand is aligned to projects and client needs are met. You will build, maintain, and grow relationships with clients, leading to organic growth. This is a client-facing role suited for someone organized, curious, and eager to lead in a purpose-driven creative environment. Job Responsibilities Business Management & Development • Manage the development of scopes of work and annual budgets for assigned account(s) in partnership with internal team, • Oversee estimates, billing, job closeouts, and financial tracking to support account profitability; ensure team compliance with Teamwork for accurate billing, • Identify organic growth opportunities by understanding client goals and making suggestions to supervisor and ultimately client, • Participate in internal brainstorms and planning sessions, contributing ideas and capturing action items aligned to client strategic objectives, • Build knowledge of brands, market, and business objectives; monitor market and competitive trends, • Participate in new business pitches as opportunities arise Client Relationship • Serve as day-to-day client contact for assigned clients, managing daily communication, setting expectations, and building trusted relationships, • Lead client meetings, tactical project discussions with strategic references, and status calls, ensuring clear documentation of decisions and action items; attend workshops and conferences, • Develop Project Briefs that align with client objectives, timelines, and budgets; provide clear direction and strategy to internal team members, • Review and approve creative deliverables before client presentation, ensuring strategic alignment, accuracy, and consistency with the Brief, • Lead tactical project execution, addressing client feedback and challenges with timely solutions; capture feedback, asking strategic questions to guide revisions and maintain project focus, • Operate within internal workflows and client processes throughout project lifecycle, • Set and manage client expectations regarding deliverables, timelines, and budgets Leadership & Collaboration • Foster and inspire a deeply collaborative atmosphere and culture, • Present work to clients for approval with cross-functional team members; solicit feedback on tactical execution, • Collaborate with cross-functional team members to deliver on Project Briefs, client expectations, and in accordance with brand guidelines, • Deliver work on time and in accordance with budgeted hours, • Work within agency systems and processes People Management What You Bring • 3+ years of pharmaceutical/biotech industry (in-house) or pharmaceutical/biotech agency experience managing branding-related projects across various mediums including but not limited to digital, print, environmental and events, • Ability to juggle multiple projects, meet deadlines, and stay solutions-focused, • Excellent written and verbal communication skills, • Experience presenting to clients, • Open, collaborative mindset—comfortable with feedback and iteration, • Detail oriented, organized, and proactive nature that anticipates client and internal team needs, challenges, solutions, • Proficient with Google Docs (including slide development) and agency workflow/project management systems, • Willingness to travel for client meetings or workshops as needed What We Value • A balance of task focus and people skills—able to collaborate with clients and colleagues alike, • Organized, resourceful, and proactive in managing multiple projects, • Exercises good judgment and knows when to ask questions or seek guidance, • Trustworthy and professional with sensitive information, • Driven, energetic, and committed to delivering high-quality work on time Time Off • Vacation - 12 days, • Personal - 12 days, • Sick - 5 days, • Medical insurance, Second Melody covers 75% of the employee's premium (available after 2 months of full-time employment), dependents can enroll at full premium, • Opportunity for promotion and internal career advancement available as necessary skills are developed and the company grows Salary Range: $70,000 - $75,000

Job Description About Us At benefEx, we protect businesses from the general incompetence of the insurance industry. With clients throughout the United States – the mission of benefEx remains bringing freedom of choice back to employee benefits and healthcare. With healthcare laws constantly changing and evolving, we take a collaborative approach and build lasting relationships, as an advisor to and partner with our clients. We strive for every interaction to be driven by our core values, what we call the benefEx CHOIR; specifically, Curiosity, Honesty, Ownership, Independence, and Resourcefulness. About the Role As a Health and Benefits Account Manager, you will play a critical role in enhancing our clients' health and benefits programs. You will be responsible for developing and maintaining strong client relationships, providing strategic guidance, and ensuring the seamless implementation and management of benefits plans. Your will help clients navigate the complexities of benefits management, optimize their offerings, and maintain compliance with relevant regulations. This role requires a blend of strategic thinking, excellent communication skills, and a thorough knowledge of the health and benefits landscape. Key responsibilities * Service a book of assigned clients, managing their health and welfare benefit programs for strong client retention. * Manage the annual renewal process for benefits plans. * Oversee the implementation of new benefits programs, ensuring a smooth transition for clients and their employees. * New Business Onboarding: Tracks approval, final rates, and final enrollment results. Responsible for keying client information and rates / results into systems in a timely manner. * Take inquiries from clients on a wide variety of issues and provide solutions through insurance and employee benefit expertise, research of plan documents and/or consultation with carriers. * Resolve billing issues, claims issues, deduction issues and other client concerns. * Perform associated tasks, including entry of demographic data. * Review new client information and prepare payroll deductions and other enrollment reports for the client. * Gather necessary data on clients at renewal time to request alternative / competitive proposals from other carriers. * Identify opportunities for other Employee Benefit Services and Insurance products (i.e., P.O.P. / / FSA programs) and ancillary products (i.e., Life / AD&D, Dental, Vision, Disability) Knowledge, Skills and Experience * High School Diploma / GED required; college degree preferred * Currently Licensed for Life Accident and Health in NJ preferred * Previous experience in benefits administration and client management * Possess excellent communication skills, both written and verbal * Comfortable with phone calls and in person interaction with clients and service providers * Easily adapt to new technologies, including Agency Management Systems and web-based platforms * Proficient in Excel and Microsoft Office * Work well independently and within a team environment * Ability to multi-task and remain organized in a fast-paced, changing environment Who You Are You take pride in being highly organized and efficient. Your are serious about your work but have a strong sense of humor. You do not wait for answers to land in your lap – you dig in, figure it out, and make it right. You thrive in fast-moving situations, bringing clarity and consistency that helps clients see the path forward with confidence. Company DescriptionbenefEx is built on a foundation of core values and company culture where everyone is included and inspired to be their best. CHOIR; Curiosity, Honesty, Ownership, Independence, and Resourcefulness are the intentions behind everything they do.benefEx is built on a foundation of core values and company culture where everyone is included and inspired to be their best. CHOIR; Curiosity, Honesty, Ownership, Independence, and Resourcefulness are the intentions behind everything they do.

Job DescriptionDescription: Leading Freight Forwarder / NVOCC/ Customs House Broker/ Tank Container Operator, with locations in 24 countries and over 3000 employees strong, is seeking a highly motivated and organized individual to fill the position of Strategic Account Manager for the Export department in our Jersey City office. This position offers an exceptional opportunity to participate in the continued growth and expansion of a well-respected organization. Responsibilities Include But Are Not Limited To: • Supervises LLP and Export operations., • Trains and advises the members of team in areas of export processes, export regulations, billing systems and accounting procedures., • Trains and advises the members of the team in areas of LLP execution and data management., • Monitors the team’s performance and identifies transactions and tasks that require special handling or expediting., • Works with clients to execute against blueprint and contracted obligations., • Oversees timely billing (invoice release) & accountability for profit on assigned shipments., • Oversees Preparations, maintains and distributes customer reports and other reports as needed by management., • Provides high level of customer service through pro-active communication with clients via email and phone and EDI concerning status of their shipments., • Completes daily reporting of operational/quality requirements., • Manages and establish processes for department quotes., • Ensures timely and accurately closing/billing of all shipments., • Prepares reports required by customers and Leschaco management., • Alerts clients of special areas of concern or potential problems in their process., • Ensures that all shipment deviations are properly recorded in the Leschaco ABS system., • Communicates changes of U.S. and foreign shipping regulations and procedures to clients., • Oversees the customer export freight forwarding and NVOCC orders according to customer order instructions and profile; US Export regulations, FMC regulations, Leschaco Company and ISO procedures., • Observes and documents individual and team performance and gives feedback., • Ensures export compliance is completed timely and accurate., • Minimum 5 years’ experience in a Supervisory role, • Minimum 5 years’ experience with USA Export Regulations, Incoterms, NVOCC concepts, ISO 9001 procedures and CFR49 hazardous materials regulations., • 5 to 7 years industry experience., • Bachelor's degree (B.A.), • Must possess the ability in problem-solving and experience in managing customer complaints, • Must have the ability multi-task and to deal with dynamic problems and variables., • Must be able to prioritize workload, work independently, be a team player and work in a fast paced environment, • Must possess excellent written and verbal communication skills, • Medical, • Dental, • Vision, • Flexible Spending Account (Medical and Dependent Care), • 401(k) with company match, • Company paid Life Insurance, Short-Term Disability and Long-Term Disability, • Paid Holidays plus PTO and Sick Leave, • Voluntary Time Off, • Employee Assistance Program, • Tuition Reimbursement, • Employee Referral Program Background check required. Only those considered for the position will be contacted. Thank you for your interest.