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  • Office Manager
    Office Manager
    57 minutes ago
    Full-time
    Whitestone, Queens

    Job Summary We are seeking a dynamic, patient-focused, and highly organized Office Manager to lead the daily operations of our chiropractic clinic and ensure an exceptional experience for every patient. This vital role is responsible for overseeing front-office and administrative functions, optimizing patient flow, supporting providers and staff, coordinating vendor and facility needs, and maintaining smooth clinic systems. This is a hybrid position, combining on-site clinic leadership with remote administrative responsibilities. The ideal candidate is proactive, detail-oriented, and confident in a fast-paced healthcare setting—someone who can balance hospitality with precision, communicate clearly with patients and team members, and uphold compliance standards. This position offers an exciting opportunity to shape clinic culture, drive operational excellence, and directly contribute to superior patient outcomes and practice growth. Responsibilities Oversee daily clinic operations on-site to ensure an efficient and welcoming environment, including front desk workflow, multi-line phone systems, patient check-in/check-out, and appointment scheduling. Manage remote administrative duties such as reporting, billing follow-up, staffing coordination, vendor communication, and system updates during scheduled hybrid/remote days. Manage patient scheduling and provider calendars, coordinating new patient intakes, follow-up care plans, re-exams, and therapy/rehab visits while helping maintain a full and well-balanced schedule. Supervise and support administrative and front-office staff, providing training in customer service, clinic procedures, EHR use, and role-specific performance goals. Maintain accurate patient records and clinic documentation in accordance with HIPAA and clinic policies, including intake forms, consent paperwork, care plan documents, and communication logs. Oversee billing and financial operations, including bookkeeping, budgeting, payroll processing, and financial recordkeeping using tools such as QuickBooks. Coordinate insurance and payment processes, including benefits verification, authorizations (when applicable), claim submission/management, patient balances, and clear financial communication with patients. Manage vendor relationships and clinic supplies, negotiating contracts, ordering equipment/office/clinical supplies, and ensuring cost-effective, uninterrupted service delivery. Support clinical flow and patient experience, troubleshooting scheduling conflicts, addressing patient questions or concerns professionally, and maintaining a calm, solution-oriented atmosphere. Organize clinic meetings, patient education events, trainings, and team initiatives that enhance engagement, retention, and clinic culture. Assist with HR functions, including onboarding new employees, maintaining employee records, coordinating trainings, and facilitating communication between providers, staff, and leadership. Monitor and improve office systems, tracking operational metrics (e.g., scheduling efficiency, collections, patient retention), and implementing process upgrades to support practice growth and patient satisfaction. Skills Proven experience in office management or healthcare/medical administrative roles, with strong organizational and multitasking capabilities. Ability to work effectively in a hybrid role, staying responsive, organized, and self-directed during remote administrative days while maintaining strong on-site leadership presence. Supervisory experience with the ability to lead, coach, and motivate a front-office team in a patient-facing setting. Proficiency in QuickBooks for bookkeeping, payroll, budgeting, and financial tracking. Excellent communication skills with warm, professional phone etiquette, strong customer service orientation, and confidence handling patient concerns. Familiarity with electronic health records (EHR/EMR), patient documentation systems, and maintaining accurate clinical files. Working knowledge of HIPAA compliance and healthcare privacy standards. Understanding of insurance verification, authorizations, billing, and claims workflows (chiropractic/rehab or medical billing experience strongly preferred). Strong event and schedule coordination skills for provider calendars, team meetings, trainings, and clinic events. Knowledge of vendor management practices and contract negotiations. Experience with clerical tasks such as filing, data entry, and recordkeeping in a regulated environment. Ability to remain calm, adaptable, and solutions-focused while supporting a busy clinic and high patient volume. Pay: $22.00 - $25.00 per hour Expected hours: 40.0 per week Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to Commute: Whitestone, NY 11357 (Preferred) Work Location: Hybrid remote in Whitestone, NY 11357

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  • Medical Assistant (Driver's License/Travel required)
    Medical Assistant (Driver's License/Travel required)
    17 days ago
    Part-time
    Pelham Bay, The Bronx

    Multi-location Interventional Pain Management Practice seeks Medical Assistant for the following duties: Applicant must possess valid driver’s license and reliable automobile Welcome patients Prepare rooms for patient examinations Ensure all rooms are neat and clean and stocked with supplies and needed equipment Interview patients to obtain medical and other vital information Complete Electronic Medical Record, Workers Comp. and No Fault forms Assist physician with examination and treatment of patients (supplying instruments and materials and/or assisting with injections) Prepare charts for patient appointment Enter patient data in electronic medical record Prepare bills with all support information needed for the claims (notes, demographics, insurance etc.) Inventory and order medical supplies and equipment Travel (using personal vehicle) to various office locations for the provision of patient care Perform general office duties such as answering telephones and completing insurance forms Assist Billing staff with telephone follow-up and other issues as needed Attend staff meetings as required Perform other duties as assigned ESSENTIAL JOB REQUIREMENTS: EDUCATION: High School Diploma, graduate from a recognized Medical Assistant School EXPERIENCE: Minimum of 2 years experience in a medical environment REQUIRED SKILLS: Good communication skills. Strong computer skills in MS Office – including Word and Excel. Spanish/English bilingual skills a plus. PREFERRED SKILLS: Strong customer service skills, Ability to work in a fast-paced environment Job Types: Full-time, Part-time Pay: $24.00 - $27.00 per hour License/Certification: Driver's License (Required) Ability to Commute: Bronx, NY 10469 (Required) Willingness to travel: 50% (Preferred) Work Location: In person

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  • Mental Health Biller / Insurance Specialist (Remote)
    Mental Health Biller / Insurance Specialist (Remote)
    21 days ago
    Part-time
    Mount Vernon

    Independent Contractor – Part-Time (10–15 hrs/week to start) Start Date: ASAP About the Practice: I am a growing outpatient psychiatric private practice seeking an experienced Mental Health Biller / Insurance Specialist to manage billing across multiple payers, including commercial insurance, Medicaid, and Medicare. The practice currently uses Tebra (Kareo) for documentation and EHR. This role is ideal for someone who is highly organized, proactive, and familiar with psychiatric billing requirements. Responsibilities • Submit claims through Tebra for all completed sessions, • Verify insurance eligibility and benefits (including behavioral health carve-outs), • Manage claim denials, rejections, and appeals, • Handle Medicaid, Medicare, and commercial insurance billing, • Complete ERA/EFT enrollments and clearinghouse setup, • Post payments and reconcile accounts, • Track authorizations when required, • Communicate with insurance representatives as needed, • Provide monthly financial/billing reports, • Minimum 2 years of experience in mental health billing (psychiatry experience strongly preferred), • Proficiency with Tebra/Kareo or willingness to learn quickly, • Understanding of CPT codes (99205, 99214, 90833, etc.) and modifier rules, • Experience billing Medicaid + Medicare, • Ability to troubleshoot complex claim issues, • Strong communication and follow-through, • High attention to detail and accuracy, • Must have own computer and secure internet connection, • Prior experience working with a solo or small mental health practice, • Familiarity with Headway/Alma workflows (not required but helpful), • Knowledge of prior authorizations, utilization management, and payer policies, • Ability to work independently with minimal supervision

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  • Accounts Receivable
    Accounts Receivable
    2 months ago
    $25–$30 hourly
    Full-time
    Hunts Point, The Bronx

    We are seeking a detail-oriented and organized Accounts Receivable to join our finance team. The ideal candidate will be responsible for managing incoming payments, maintaining accurate financial records, and ensuring compliance with accounting standards. This role requires proficiency in various accounting software and a solid understanding of financial concepts. The Accounts Receivable will play a crucial role in maintaining the financial health of our organization. Responsibilities • Process and record accounts receivable transactions accurately and timely., • Perform account reconciliations to ensure accuracy of financial data., • Manage customer billing inquiries and resolve discrepancies effectively., • Prepare and send out invoices., • Utilize accounting software such as QuickBooks for data entry and financial reporting., • Utilize Microsoft office applications such as Excel for formatting., • Conduct credit analysis and monitor customer accounts for timely payments., • Maintain organized records of all transactions, journal entries, and account analysis., • Provide excellent customer service through effective communication and phone etiquette., • Proven experience in accounts receivable or related accounting roles is required., • Strong analytical skills with the ability to interpret financial data accurately., • Proficiency in double entry bookkeeping and understanding of debits & credits., • Experience with revenue cycle management is advantageous., • Knowledge of telemarketing practices may be beneficial for customer interactions., • Excellent math skills to perform calculations related to account reconciliation., • Ability to work independently as well as part of a team in a fast-paced environment. We encourage candidates who possess strong negotiation skills, attention to detail, and a commitment to maintaining high standards in financial management to apply for this vital role within our organization.

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