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  • Enrollment & Customer Experience Coordinator
    Enrollment & Customer Experience Coordinator
    19 days ago
    Full-time
    Roselle Park

    Job Title: Enrollment & Customer Experience Coordinator Location: Fusion Dance Centre Reports To: Studio Director / Operations Manager Employment Type: Full-Time (may include evenings & weekends) Position Overview The Enrollment & Customer Experience Coordinator is the primary point of contact for new and returning students and families. This role is responsible for managing the enrollment process, delivering exceptional customer service, and ensuring a positive experience that reflects Fusion Dance Centre’s values of creativity, community, and excellence. Key Responsibilities 1. Enrollment Management • Respond to inquiries regarding class schedules, pricing, and program offerings., • Guide new students and families through the enrollment and registration process., • Manage re-enrollments, waitlists, and class placements., • Maintain accurate student records and class rosters using the studio management system., • Track incoming leads and follow up to maximize enrollment growth and retention. 2. Customer Experience & Communication • Welcome students and parents warmly in person and via phone/email., • Provide clear, professional communication about studio updates, policies, and events., • Address concerns or questions promptly, escalating when necessary., • Help create a supportive, friendly, and family-oriented studio environment. 3. Front Desk & Administrative Support • Manage daily front desk operations during class hours., • Process payments, billing inquiries, and account updates., • Assist with recital preparations, workshops, and studio events., • Coordinate with instructors and staff to ensure smooth class flow., • Maintain cleanliness and organization of the lobby and reception area. 4. Marketing & Engagement Support • Assist with social media posts, email newsletters, and promotional materials., • Support open houses, trial classes, and community events to attract new students., • Collect and track customer feedback to improve services and programs. Qualifications • Associate’s or Bachelor’s degree preferred (Business, Communications, Marketing, or related field)., • Previous customer service, sales, or administrative experience required; performing arts or fitness environment is a plus., • Strong communication, interpersonal, and problem-solving skills., • Detail-oriented with excellent organizational and multitasking abilities., • Proficiency in Microsoft Office, Google Workspace, and CRM/studio management systems (e.g., Jackrabbit, MindBody)., • Positive, friendly attitude and a genuine interest in dance and community culture. Work Schedule • Must be available during studio operating hours, including afternoons, evenings, and select weekends. Compensation & Benefits • Competitive salary based on experience., • Employee discounts or complimentary studio classes., • Opportunity for growth within the studio’s administrative and customer service team.

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  • Front Desk Receptionist
    Front Desk Receptionist
    2 months ago
    Full-time
    Totowa

    Job Title: Front Desk Receptionist Location: Four Ever Smile Dental Spa Job Type: Full-Time / Part-Time Compensation: Competitive hourly rate (based on experience) About Four Ever Smile Dental Spa: Four Ever Smile Dental Spa is a modern, patient-focused dental practice offering high-quality care in a relaxing spa-like environment. We are committed to providing excellent service and a warm, welcoming experience for every patient. We are currently seeking a professional and friendly Front Desk Receptionist to be the face of our office. Key Responsibilities: • Greet and check in patients with a positive and welcoming attitude, • Schedule and confirm appointments using dental software, • Answer phone calls and respond to patient inquiries, • Collect patient information, update records, and manage forms, • Handle insurance verifications and basic billing tasks, • Maintain a clean, organized, and professional front desk area, • Communicate effectively with dental staff and assist with office flow, • Ensure a smooth and pleasant experience for every patient Requirements: • Previous experience in a dental or medical office (preferred), • Strong customer service and communication skills, • Comfortable using dental practice software (e.g., Dentrix, Eaglesoft, etc. – if applicable), • Organized, detail-oriented, and able to multitask, • Professional appearance and demeanor, • Bilingual (English/Spanish) is a plus, • High school diploma or equivalent required What We Offer: • Competitive pay based on experience, • Supportive, team-oriented work environment, • Opportunities for training and career growth, • Staff discounts on dental services, • A beautiful, spa-like office setting

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