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Load Planning and Assignment: Review load boards and transportation management systems to identify available loads. Match loads with suitable drivers based on factors such as equipment type, location, and driver preferences. Driver Communication: Maintain open and effective communication with drivers regarding load assignments, pick-up and delivery times, routes, and any relevant updates. Shipment Tracking: Monitor shipment progress using GPS tracking systems and other tools. Proactively address any delays or issues that may impact delivery timelines. Customer Service: Provide excellent customer service to shippers and consignees by addressing inquiries, resolving issues, and providing shipment updates. Documentation: Prepare and maintain accurate shipping documents, including bills of lading, manifests, and delivery receipts. Rate Negotiation: Negotiate freight rates with carriers and shippers to ensure profitability. Problem Resolution: Identify and resolve issues that may arise during the transportation process, such as equipment breakdowns, traffic congestion, or weather-related delays. Compliance: Ensure compliance with all federal, state, and local regulations pertaining to transportation. Qualifications: High school diploma or equivalent Previous experience in transportation or logistics preferred Strong organizational and time management skills Excellent communication and interpersonal skills Proficiency in transportation management software and systems Ability to work under pressure and meet deadlines Physical Demands: Ability to sit for extended periods of time Ability to use computer and phone systems Ability to communicate effectively in person and over the phone Work Environment: Office environment with moderate noise levels Potential for extended work hours, including weekends and holidays
Job Duties -Back end support for Retail stores -Take care of utilities electric/gas/internet/landline -Billing and merchandising -Retail store needs -Business Development -Retail store appearance and maintenance -Operations management
Job Overview: We are looking for a detail-oriented Body Shop Estimator/Assistant Shop Manager to manage daily operations at our body shop. This role requires strong leadership, accurate repair estimates, and oversight of the entire repair process, including collaboration with adjusters and insurance companies. The ideal candidate has extensive collision repair knowledge, is organized, customer-focused, and experienced in working with repair teams. Join our supportive team for a rewarding opportunity. Requirements: - Minimum 5 years as a Body Shop Estimator and Shop Assistant Manager. - Proficient in CCC ONE estimating software. - Skilled in inspecting vehicles, writing estimates, negotiating with insurers, and communicating with customers. - Support auto body shop operations for workflow efficiency and profitability. - Knowledgeable in automotive repair processes and insurance claims. - Strong organizational and customer service skills, with effective communication and accurate estimating abilities. - Highly motivated, detail-oriented, and able to thrive in a fast-paced environment. - Strong sales orientation. - Organization and multi-tasking skills, good time management and the ability to adapt easily to fast-paced environment. Responsibilities: - Oversee daily body shop operations for productivity and efficiency. - Responsible for assessing vehicle damage, preparing repair estimates, and ensuring that all estimates align with industry standards and customer expectations. - Your expertise will play a crucial role in maintaining customer satisfaction and supporting the overall efficiency of our operations. - Conduct thorough inspections of vehicles to assess damage and determine necessary repairs. - Prepare accurate and detailed repair estimates using CCC ONE software. - Communicate with insurance adjusters for estimates and negotiate repairs. - Assist customers with insurance claims and rental arrangements. - Schedule appointments and coordinate with the shop operations manager for parts and supplies. - Provide excellent customer service by addressing regarding their vehicle's condition, repair options, costs, and concerns throughout the repair process. - Coordinate repairs with the shop operations manager and technicians to ensure efficiency. - Collaborate with mechanics and technicians to ensure all repairs are properly documented and estimated - Monitor repair timelines and resolve any delays. - Conduct quality control inspections before vehicle delivery. - Collect payments and manage insurance adjuster communications for estimates and supplements. - Generate invoices and responsible for billing. - Stay updated on collision repair techniques and industry trends.