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We are seeking a highly skilled Certified Medical Coder Analyst to join our healthcare team. In this role, you will be responsible for accurately coding medical records, analyzing coding data, and ensuring compliance with billing and reimbursement standards. Your expertise will support efficient revenue cycle management and improve the accuracy of medical documentation. The ideal candidate will possess a thorough understanding of medical coding principles, including DRG (Diagnosis-Related Group), CPT (Current Procedural Terminology) coding, and ICD (International Classification of Diseases) coding systems, along with strong analytical skills to interpret complex medical data. Pay: $60,000.00 - $80,000.00 per year Job Type: Full-Time Hours: 9:00 AM – 5:00 PM Experience: 3+ Years Required Location: Farmingdale / Melville, NY (On-site) Position Overview Essential Duties & Responsibilities Coding Analysis & Productivity • Documentation Review: They analyze provider documentation to assign accurate diagnoses, procedures, modifiers, and dates/places of service following strict guidelines., • Outpatient Coding: They code and validate outpatient service areas, including E&M and modifiers, maintaining a productivity level of 90–100 charts per day., • Inpatient & Surgical: They code Inpatient, ASU, and Surgical charts, editing or validating physician procedures with a productivity target of 65 charts per day., • Clinical Liaison: They assist physicians in assigning CPT codes that accurately represent the treatment provided and work collaboratively with all employment levels., • Regulation Mastery: They maintain full knowledge of National Correct Coding Initiative (NCCI) to resolve edits for Part B physician billing., • Policy Expertise: They stay current on all physician billing/coding guidelines, including Initial vs. Subsequent, Split Share, and Telemedicine Grids per insurance carrier. Education & Experience • Experience: A minimum of three (3) years of professional medical coding experience (Required)., • Education: High School Diploma or GED (Required); College degree (Preferred)., • CPC (Certified Professional Coder), • CCS (Certified Coding Specialist), • Technical Mastery: Full proficiency in CPT and ICD-10-CM coding systems and billing guidelines., • Software: Strong computer proficiency in MS Office (specifically Word and Excel) and knowledge of healthcare operating systems., • Communication: Excellent written and verbal communication skills., • Operational Ability: Ability to multitask and perform standardized procedures with the capacity for independent decision-making.

Seeking a Physician Billing Insurance Follow-up Supervisor to work for a rapidly growing medical management company in the Farmingdale/Melville area. This position requires Medical Coding Certification, three (3) years or supervisory experience, three (3) years of Insurance Follow-up. As the Supervisor - Insurance follow-up you will act as liaison between departments, director, management and staff. Collects information related to operations of assigned area. Prepares regular summaries and reports for as appropriate. Performs follow-up on receivables and posting for patients and third party accounts. Duties and Responsibilities · Acts as liaison between upper Management and Staff. · Oversees the units daily work activities. · Conducts on job training and seminars · Maintains current AR and productivity reporting. · Provides scheduling of weekly work direction. · Implementation of quality control measures – HIPPA and laws of the medical field. · Assists in the implementation of approved administrative systems. · Monitors information related to operations. · Ensures billing is submitted accurately and timely. · Follow-up on open account receivables via phone calls to the carriers or their website(s). · Ensures accuracy of adjustments balances. · Assists internal and external customers regarding questions on third party billing. · Handles patient complaints to conclusion. · Recommends appropriate personal actions for staff. · Full knowledge of company policies and procedures. · Performs other job related duties as assigned or when necessary, and unrelated duties in times of emergency. Education and Experience · High School diploma and GED · College preferred · Minimum of 3 years experience in Supervisory capacity · Any appropriate combination of education and experience Knowledge and Skills · Knowledge of HIPPA Regulations and maintains current industry knowledge · Proficient in EPIC application · Full knowledge of the New York State Third Party Regulation · Credit and collections practices · Good organizational and communication skills · Computer literacy · Displays courtesy, tact, and diplomacy when dealing with employees, patients, physicians and outside institutions. Refers matters outside scope of own duties to appropriate others as needed. REQUIRED Licenses/Certifications: · Certified Professional Coder (CPC) or · Certified Coding Specialist (CCS) or · Certified Coding Specialist Physicians (CCSP)

JOB TITLE: Outpatient CPD Coder GENERAL RESPONSIBILITIES: Responsible for the general coding validation and verification and preparation of independent dispute resolution reviews from external state and federal agencies in accordance with reporting requirements. This position is on onsite role with potential opportunity for some remote work after successful completion of training/introductory period. DUTIES: • Validate and verify submitted codes for DRG validation., • Apply national coding standards and regulations to the claims and clinical data., • Provide subject matter input and support agency-wide projects., • Other duties as assigned. SCHEDULE: Monday-Friday 8am-5:30pm (40 hours a week) LOCATION: remote (can sit anywhere in the US but must be able to work EST hours) PAY: $30-36/hr DURATION: long term open ended contract (includes benefits, sick time, 401k, weekly pay) QUALIFICATIONS: • Excellent interpersonal and communication (written and verbal) skills with the ability to successfully communicate and interact with all internal and external parties., • The ability to relate effectively with medical, technical, analytical and administrative personnel., • The ability to work independently, as well as in a team environment., • Proficient in the use of standard EHR applications, office technology and Microsoft applications including Word, Excel, and PowerPoint., • Ability to handle sensitive and confidential information., • Licensed Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT), or Certified Coding Specialist (CCS)/ Certified Coding Specialist Physician (CCS-P) required., • Technical knowledge of coding and DRG validation with CPT, HCPCS experience and ICD-10 certification required., • Minimum of two (2) years of experience abstracting and coding of outpatient medical records for billing. EDUCATION & EXPERIENCE: • Licensed Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT), or Certified Coding Specialist (CCS)/ Certified Coding Specialist Physician (CCS-P) required., • Bachelor’s Degree in healthcare administration or Health Information Management preferred (Associate's degree at minimum), • Technical knowledge of coding and DRG validation with CPT, HCPCS experience and ICD-10 certification required., • Minimum of two (2) years of experience abstracting and coding of outpatient medical records for billing., • Experience in utilization reviews preferred.

They have an immediate need for a Collections Specialist, reporting into the Director of Finance. Work closely with Partners, Chief Operating Officer, Collections Manager, Billing Department and Accounting Department. Collections Specialist: Long Island, NY.

Flexible Schedule - M-F 7AM-4PM CST / Medical-Dental-Vision / PTO / 401k Matching - As an AR Follow Up Specialist, you will: Monitor and manage outstanding accounts receivable; Follow up with insurance companies on unpaid or denied claims; Resolve billing issues and discrepancies; Conduct thorough

Competitive Pay / Comprehensive Benefits Package (healthcare-PTO-Retirement) - As a Accounts Receivable Specialist [FT - Work From Home], you will: Manage and maintain accurate accounts receivable records, including processing payments, resolving billing discrepancies, and following up on outstandin

Competitive benefits / Paid Time Off / Employee Discounts - As a Accounts Receivable Specialist, you will: manage and maintain accurate customer accounts; process customer payments and refunds in a timely manner; ensure timely follow-up on outstanding invoices and resolve any billing discrepancies;

Billing / Administrative Assistant / Remote] - Anywhere in U.DOE / Medical, dental & vision / 401k match / PTO - As an Accounts Receivable Specialist at QualDerm Partners, you will: Manage and maintain accurate records of accounts receivable; Process and post payments received from patients and insu

Denial Management: Analyze Remittance/EOBs and submit strategic appeals for denials or underpayments. If you are a "claims detective" who loves resolving denials and securing payments, this is the career move for you.

Up to $65k-yr / Employer Paid Medical-Dental-Vision / Flexible PTO / Paid Cell Phone + Home Office Allowance - As a Accounts Payable Specialist (FT - Work From Home), you will: Process and review invoices for accuracy and completeness; Coordinate with vendors to resolve any billing discrepancies; En

Financial Services Billing Specialist. Assures that patients understand their financial obligation to pay for medical services rendered. Documents results of insurance verification, financial counseling, responses to information requests, and other appropriate activities on IDX.

Billing / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / PTO - As an Accounts Receivable Specialist at HYER Boots, you will: Execute AR workflows including collections outreach, payment follow-ups, and account monitoring; Serve as the primary AR point of contact for wholesale r

Job Description Full Service Real Estate and Development Company seeking an Occupany Specialist to join their team! *hours are 8:30am-5:00pm fully in office QUALIFICATIONS: • Experience with Low-Income Section Hud Properties, • Experience with Assisted Senior Living a plus, • Experience as an occupancy specialist or related experience, • Responsible for maintaining Logbooks, interviewing applicants, tenant billing and processing rent payments., • Tenant certification (verifying all income/ assets and or medical expenses) and taking calls from potential applicants and current tenants., • Must have knowledge of MS, Work, Excel and MS Outlook, and have good organizational skills., • Liaison with Property Managers, Social Service Coordinators, and tenants.

Rivkin Radler LLP is looking for a strong candidate to join the Finance team as a Collections Specialist, reporting directly to the Director of Finance and Collections Specialist. Work closely with Partners, Chief Operating Officer, Collections Manager, Billing Department and Accounting Department.

Financial Services Billing Specialist. From our customer service team members who are handling patient registration and patient financial counseling in our hospitals, to those working in non-patient-facing areas such as insurance verification or health information management, they're working togethe

Minimum of 3 years of medical billing experience. Associate Degree in Medical Billing, Health Information Management, or related field required. In-depth understanding of medical coding guidelines and practices.

JOB TITLE: DRG/CPD Coder OVERVIEW: Seeking Coders to join the DRG Review team. These coders are working with NY Medicaid to review high cost claims and may be up to multimillion dollar claims. The target background is a medical coder with a strong DRG background. Candidates should have inpatient experience or open to someone with outpatient or a blend. Coder will be receiving claims that have already been decided and then it is up to them to review the claim and the decision and then be able to write a summary explaining why they are upholding or overturning the decision and be able to quote the chart or the coding guidelines to substantiate. Coder will be handling anywhere from 10-12 claims a day, depending on the complexity of the claim. DUTIES: • Validate and verify submitted codes for DRG validation., • Apply national coding standards and regulations to the claims and clinical data., • Provide subject matter input and support agency-wide projects., • Other duties as assigned. SCHEDULE: Monday-Friday 8am-5:30pm (40 hours a week) LOCATION: remote (can sit anywhere in the US but must be able to work EST hours) PAY: $30-38/hr DURATION: long term open ended contract (includes benefits, sick time, 401k, weekly pay) QUALIFICATIONS: • Excellent interpersonal and communication (written and verbal) skills with the ability to successfully communicate and interact with all internal and external parties., • The ability to relate effectively with medical, technical, analytical and administrative personnel., • The ability to work independently, as well as in a team environment., • Proficient in the use of standard EHR applications, office technology and Microsoft applications including Word, Excel, and PowerPoint., • Ability to handle sensitive and confidential information., • Licensed Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT), or Certified Coding Specialist (CCS)/ Certified Coding Specialist Physician (CCS-P) required., • Technical knowledge of coding and DRG validation with CPT, HCPCS experience and ICD-10 certification required., • Minimum of two (2) years of experience abstracting and coding of outpatient medical records for billing. EDUCATION & EXPERIENCE: • Licensed Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT), or Certified Coding Specialist (CCS)/ Certified Coding Specialist Physician (CCS-P) required., • Bachelor’s Degree in healthcare administration or Health Information Management preferred (Associate's degree at minimum), • Technical knowledge of coding and DRG validation with CPT, HCPCS experience and ICD-10 certification required., • Minimum of two (2) years of experience abstracting and coding of outpatient medical records for billing., • Experience in utilization reviews preferred.

Rivkin Radler LLP is looking for a strong candidate to join the Finance team as a Collections Specialist, reporting directly to the Director of Finance and Collections Specialist. Work closely with Partners, Chief Operating Officer, Collections Manager, Billing Department and Accounting Department.

Upbeat, professional, reliable individual who enjoys multi-tasking, learning, and acquiring new skillsets.

The role entails managing outstanding insurance balances for physician billing, with responsibilities including submitting claims, preparing appeals, and ensuring compliance with regulations. Ideal candidates should have prior experience in physician billing, a solid understanding of insurance regul

Minimum of 3 years of medical billing experience. In-depth understanding of medical coding guidelines and practices. Assist with other billing-related tasks as required.

LHH Recruitment Solutions is partnering with a company in western Nassau County to fill a Legal Collections Specialist to join the Finance team. Collaborate with Partners, COO, Collections Manager, Billing, and Accounting Departments.

Billing Specialist School-Based Services (Westbury, Ny). Billing Specialist School-Based Services (Westbury, NY).

Job Description Purpose/Job Function: The purpose of the Senior FAP Specialist III position is to perform thorough examinations of the charges billed on client invoices. Charges are audited against the appropriate contract, quote or client directive applicable at the time of shipment. The FAP Specialist III identifies errors, system anomalies and inaccuracies. The audit process allows AFS to enhance the rate engine’s capability and accuracy regarding carrier invoicing and contract specifics/requirements. Coordinating training and account assignments is also a part of the duties. Essential Functions: • Auditing of client bills for accuracy of pricing, services, and classification, • Resolve balance dues received by carriers, • Maintaining client information sheets and audit folders, • Reviewing of invoices to ensure accessories and correct pricing are applicable, • Verifying OLA is loaded correctly to the client discount, • Audit carrier freight invoices while interpreting contract language and intent of requirements, • Perform volume audits of carrier billings for accuracy in payment and original rating, • Communicate audit results in writing and verbally to clients, carriers, AFS management and related departments, • Acquire contract updates, content clarification and client directives to ensure accurate billing rates and audits, • Develop a working relationship with all client personnel essential to the auditing process and maintaining accurate end results, • Must maintain a close working relationship with the Rates Analysts for collaboration, examination, and interpretation of contract content and its application within the rate profiles, • provide contract facts and client needs to the Rates Analyst for necessary changes/upgrades, • Collaborate with Customer Service and EDI Departments concerning carrier data received and issues that impede a successful system rating of invoices submitted by carriers., • Research carrier websites for tariff content, guidelines, accessorial, fuel and other essential elements needed for comparison or analysis before acquiring a directive or presenting contract conflict/issue to a client., • Monitor New Contracts email box and oversee the Jira ticketing process for new rates, • Create monthly billing spreadsheets based off of contract load information, • Monitor number of open contracts and follow up with Contract Entry Specialists regarding status, • Read and interpret contracts to find pertinent information needed for Jira ticketing process, • Work with the Contract Entry teams for all of AFS regarding any open questions, • Work with clients and Account Managers in regards to missing information needed for Jira ticket creation, • Generate reports as needed regarding contract entry status, • Read and interpret freight contracts, • Key sequel code into rating profiles and test before putting rates into production, • Assist with language development in order to auto rate invoices as rate contracts change, • Maintain client profiles by updating rating information as needed, • Troubleshoot rating issues by monitoring live invoices to ensure they are rating per contract, • Create rating profiles during implementation of new clients, • Create additional rating profiles for existing clients as needed, • Communicate with client and carriers to streamline processes, • Communicate with clients to obtain copies of updated contracts, • Review probills in Rate Review for rating issues, • Participate on conference calls to resolve rating issues, • Work collaboratively with other departments to achieve goals of clients, • Aid in implementation of new clients through client rate setup and create new profiles tailored to clients’ needs, • Assist other analysts and auditors in an effort to complete given tasks, • Create and update clients’ SOPs (Standard Operating Procedures) Qualification/Requirements: • Must be able to work in Microsoft Outlook, Work, and Excel, • Ability to multitask and work with minimum supervision, • Must be detail oriented and have strong problem solving skills, • Must have good verbal and written communication skills, • Ability to effectively present information and respond to questions from groups of managers, clients, or customers., • Ability to define problems, collect data, establish facts, and draw valid conclusions, • Ability to interpret an extensive variety of technical instructions and deal with several abstract and concrete variables., • Demonstrated ability to work in a team, • Attention to detail and high level accuracy, • Highly organized with ability to manage multiple priorities, • Ability to deliver assignments on time, • Must have great reading and comprehension skills, • Ability work with a diverse audience; internal and external, • Ability to apply common sense understanding to carry out instructions furnished in written or verbal form, • Ability to train other employees and explain policies and procedures in a clear and concise manner, • Advanced computer skills including MS Office, SQL and other programming language, • Must be able to perform all basic math functions to audit invoice charges, • Advanced reading, language interpretation and research skills required for contract versus invoicing analysis Education/Experience: • High school diploma or GED required, college degree preferred, • Previous experience in auditing is recommended Working Conditions/Physical Demands: The position will sit in front of a computer for long hours at a time. Staring at the computer may cause eye irritation or even muscle strain. This position does not require any strenuous or physical activity. Customary Work Hours: 8:00 A.M. to 5:00 P.M., Monday through Friday AFS is an equal opportunity employer and prohibits discrimination and harassment of any kind: AFS is committed to the principle of equal employment opportunity for all teammates and to provide teammates with a work environment free of discrimination and harassment.

Job DescriptionSummary of ResponsibilitiesActs as a liaison between departments, directors, management, and staff. Collects and analyzes operational data for the assigned area and prepares regular summaries and reports for management. Oversees patient and third-party account receivables, postings, and follow-ups to ensure timely and accurate billing and collections.Essential Duties and ResponsibilitiesServe as a liaison between upper management and staff. Oversee daily unit work activities and conduct on-the-job training. Maintain current accounts receivable and productivity reports. Provide weekly staff scheduling and work direction. Implement and monitor quality control measures, including HIPAA and evolving healthcare regulations. Assist with the implementation of approved administrative systems. Monitor operational data and workflow efficiency. Ensure billing is submitted accurately and in a timely manner. Perform follow-up on open accounts receivable via phone calls and payer portals. Ensure accuracy of account adjustments and balances. Assist internal and external customers with third-party billing inquiries. Handle patient complaints through resolution. Prepare employee performance evaluations. Recommend appropriate personnel actions. Maintain full knowledge of company policies and procedures. Perform other job-related duties as assigned, including unrelated duties during emergencies. Education and Work ExperienceHigh School Diploma or GED required. College education preferred. Minimum of 3 years of supervisory experience. Any equivalent combination of education and relevant experience will be considered. Skills and KnowledgeThorough knowledge of HIPAA regulations and current healthcare industry standards. Proficiency in Epic applications. Strong understanding of medical terminology, ICD-9/ICD-10, and CPT coding. Knowledge of New York State third-party billing regulations. Familiarity with credit and collection practices. Strong organizational, communication, and interpersonal skills. Computer literacy. Demonstrates courtesy, tact, and diplomacy when interacting with staff, patients, physicians, and external organizations, escalating issues when appropriate. Required Licenses/CertificationsCertified Professional Coder (CPC), or Certified Coding Specialist (CCS), or Certified Coding Specialist – Physician-based (CCSP) Physical RequirementsAbility to perform activities such as climbing, bending, stooping, kneeling, reaching, sitting, standing, walking, lifting, and repetitive motions. Requires finger dexterity, grasping, talking, hearing, and visual acuity. Work is primarily performed indoors. Must occasionally lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Job Description National privately owned growing presence is seeking an experienced, self-starter to join our growing team as Senior Payroll & Benefits Specialist based in our Long Island, NY office. Responsibilities: • Process weekly payroll for approximately 200 employees for multiple entities in multiple states and company entities., • Administer and coach managers on procedures for timesheets and accuracy, • Enter data into spreadsheets and ADP Workforce Now database, • Resolve any discrepancies surrounding payroll or benefits billing issues, • Process payroll changes (new hires, terminations, garnishments, direct deposit, locality, benefits, salary adjustments, 401k, expenses, etc.), • Review and audit quarterly and year-end payroll reports in a proactive process, • Administer all I-9 requirements for new hires, • Proactively ensure payroll and tax administration and compliance (state regulations, payroll taxes, benefits requirements), • Perform minor reconciliations on payroll and all benefits (401k, FSA, Transit accounts, Medical plans), • Perform administrative support to finance team and HR Director, • Handle benefits enrollments, changes and terminations via required insurance portals and ADP WFN., • Prepare weekly 401(k) and FSA Account reports and funding requirements, • ·Process background checks for newly hired staff, • Ad hoc projects and report as directed, • Complete employee benefits and payroll related forms and verifications, as required, • Assist with employee inquiries in a timely manner, • Administer Worker Compensation claims process and administration requirements as required, • Process COBRA events as required, • Assist with organization of construction certifications, and job specific training and tracking requirements., • Assist with all HR filings requirements (EEO-1, 1095-C, Worker compensation reporting)., • Assist with annual Open Enrollment for all entities and HR company initiatives., • Ensure employee records are properly documented, securely stored, and accessible for audits or reporting as needed. · Proficiency in Excel and MS Office applications. · Must have proficiency with ADP Workforce Now – Minimum of 4 years’ experience required. · Strong organizational, prioritization and time management skills · Proven ability to work effectively in a team environment with various level of associates. · Effective planning and priority setting. · Ability to manage several complex projects simultaneously while working under pressure to meet deadlines. · Excellent written/verbal communication skills · Excellent attention to detail · Strong problem-solving abilities and self-starter capabilities · Must have ability and desire to work with a high level of precision & professionalism. · Fluency in Spanish preferred Experience & Education: · Minimum 8 years of payroll processing and HR benefits administration experience required in a fast-paced private organization. · Bachelor’s degree required

Job Description Who We Are: At Community Mainstreaming, our mission is to support individuals with developmental disabilities in living fulfilling, independent lives. Through our comprehensive services, we promote inclusion and empower those we serve to thrive within their communities. We are driven by compassion, innovation, and a strong commitment to making a difference. Learn more about our impactful work at communitymainstreaming.org Overview: The Benefits Specialist is responsible for administering and managing all employee benefits programs and leave of absence processes. This includes health, dental, vision, life and disability insurance, retirement plans, and wellness initiatives, as well as federal, state, and employer-sponsored leaves such as FMLA, Paid Family Leave (PFL), Workers' Compensation, and Disability. This role ensures compliance with applicable laws and policies and provides excellent service to employees throughout their benefits and leave experiences. Why You’ll Love Working with Us: A supportive, inclusive team culture where your contributions make a real difference. The chance to work for an organization that transforms lives and empowers individuals with developmental disabilities. Opportunities for career advancement and professional development. Minimum Qualifications: • Associate or bachelor’s degree in human resources, business administration, or related field is preferred, • 2+ years of experience in benefits and/or leave of absence administration., • Familiarity with FMLA, PFL, ADA, Workers’ Compensation, and disability programs., • Knowledge of relevant employment laws and benefits regulations., • Experience with HRIS and benefits systems (ADP)., • Strong communication, problem-solving, and customer service skills., • Ability to maintain confidentiality and manage sensitive information., • Medical Benefits: Generous employer contribution; eligibility begins the first day of the month following 60 days of employment., • Dental Benefits: Employer-paid., • Vision Plan, • Accident Insurance, • Critical Illness Insurance, • Pet Insurance, • Identity Theft & Fraud Protection, • Legal Services, • 403(B) Retirement Plan: Organization match of up to 5%., • Life Insurance: Employer sponsored, • Tuition Assistance, • Section 125 Flexible Spending Program, • Up to 80 hours of vacation during the first calendar year of employment. Employees accrue an additional 8 vacation hours each subsequent calendar year, up to a maximum of 120 hours., • Up to 40 hours of personal time per calendar year. Pay: $55,000 - $60,000/year What You Will Do: Benefits Administration • Serve as the primary point of contact for employee questions regarding eligibility, coverage and provision for our health, dental, vision, life, disability insurance, and retirement benefits., • Coordinate benefits enrollment for new hires and process changes due to qualifying life events., • Facilitate annual open enrollment, including preparation of materials, vendor coordination, and employee education., • Maintain accurate benefit records in HRIS and benefit systems; ensure timely updates., • Responsible for all billing and reconciliation of benefit invoices and resolve billing discrepancies with carriers and finance., • Ensure compliance with ERISA, COBRA, HIPAA, ACA, and other benefits-related regulations., • Distribute mandatory notices and benefit plan documents., • Manage all aspects of employee leaves of absence, including FMLA, Paid Family Leave (PFL), Workers' Compensation, Short-Term Disability (STD), and Long-Term Disability (LTD)., • Communicate leave eligibility, required documentation, and timelines to employees., • Coordinate with third-party administrators, insurance carriers, and internal departments (e.g., payroll) to ensure timely processing of leave claims and pay., • Track leave usage and maintain accurate records of employee status and return-to-work dates., • Ensure compliance with federal, state, and local leave laws and organizational policies. Work Hours/Schedule: Full-time, Monday – Friday, 9 AM – 5 PM Community Mainstreaming Associates is an equal opportunity employer. Monday - Friday, 9:00 am to 5:00 pm

Job Description Claims Specialist As the Claims Specialist, you will coordinate activities critical to the successful completion of clinical reviews projects. You will support programs by monitoring requests, liaising with clinical partners, managing provider and contractor interactions, tracking deliverables and deadlines, and develop project frameworks to support interdisciplinary and interagency communications. Duties include by are not limited to: • Monitor appeal/dispute status and communication received on client portals., • Conduct initial eligibility reviews and recommend course of action to internal team and department management., • Track and assign cases using commercial off-the-shelf and custom software applications., • Monitor and measure key performance indicators., • Identify barriers and roadblocks in work processes, recommend solutions to solve problems, and execute approved solutions., • Routinely present case/project status in huddles and scrums while using an agile, iterative approach to implementation and data presentation., • Schedule regular team status meetings and record decisions (e.g., assigned tasks and next steps)., • Prepare billing invoices at conclusion of cases, submit to the Finance department, and liaise with accounting to track and trend payments. QUALIFICATIONS: • Knowledge and experience with collaborative project management software, electronic documents, and design., • Ability to problem solve and work collaboratively with peers, medical, analytical, and administrative support staff., • Excellent written and verbal skills including phone manner., • Ability to work independently with little supervision., • Ability and desire to be flexible, innovative, and creative while multi-tasking., • Ability to meet deadlines in time sensitive environment. EDUCATION & EXPERIENCE: • Bachelors or advanced degree in healthcare, business, management digital studies or related field AND 2 years of collaborative project support, required. • OR- • Associates degree in related field AND 3 years of collaborative project support, required. The salary range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. The salary range for this position is $55,000.00 - $65,000.00. Actual salary and/or hourly rate depends on a variety of factors including experience, education, credentials, location, and budget. The salary range listed does not include other forms of compensation or benefits. IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status or military status.

Job Description Insurance AR Follow-Up Representative Location: Melville, NY Pay Rate: $23–$26/hour Job Summary Are you detail-oriented and analytical with experience in medical billing or hospital revenue cycle operations? A healthcare organization in Melville, NY is seeking an Insurance AR Follow-Up Representative (Third-Party Follow-Up Specialist) to manage insurance accounts, ensure accurate reimbursements, and support revenue collection. This role offers hands-on training, a mission-driven team environment, and a critical function in maintaining billing accuracy. Key Responsibilities Insurance Follow-Up & Collections • Manage follow-up activities on billed accounts to ensure timely payment, • Contact third-party payers via portals, phone, or correspondence to obtain claim status, • Analyze EOBs and remittances to verify payments or appeal denials, • Submit clean primary and secondary claims through Epic, • Verify insurance coverage and update accounts accordingly, • Analyze credit balances and process necessary refunds or voids, • Accurately document follow-up activities in account notes, • Communicate effectively with internal teams and patients regarding account inquiries, • Stay current on Medicare, Medicaid, and private insurance billing rules, • Process 30–40 accounts daily independently, • High School diploma or GED required; college degree preferred, • Certified Medical Coder (CMC) a plus, • 1–2 years of healthcare billing or AR follow-up experience (hospital or professional billing preferred), • Knowledge of third-party payer rules, denials, and reimbursement processes, • Strong math, analytical, and communication skills, • Proficiency in Epic and Microsoft Office; typing speed of 35+ wpmCompany DescriptionThe Bachrach Group (TBG) is a New York-based staffing and recruiting agency founded in 1974 by Richard Bachrach. The agency specializes in facilitating placements for professionals across various industries on a nationwide scale. TBG's overarching mission is to deliver tailored staffing solutions to its client base while simultaneously providing job seekers with career prospects. The company relies on its team of recruiters, who leverage their industry knowledge and networks to connect employers with top talent. TBG provides a comprehensive range of staffing services, including direct hire, temporary staffing, Recruitment Process Outsourcing (RPO), and contract staffing. The agency has consistently achieved notable rankings in Crain's lists, ranking as the largest search firm in NYC since 2020.The Bachrach Group (TBG) is a New York-based staffing and recruiting agency founded in 1974 by Richard Bachrach. The agency specializes in facilitating placements for professionals across various industries on a nationwide scale. TBG's overarching mission is to deliver tailored staffing solutions to its client base while simultaneously providing job seekers with career prospects. The company relies on its team of recruiters, who leverage their industry knowledge and networks to connect employers with top talent. TBG provides a comprehensive range of staffing services, including direct hire, temporary staffing, Recruitment Process Outsourcing (RPO), and contract staffing. The agency has consistently achieved notable rankings in Crain's lists, ranking as the largest search firm in NYC since 2020.

Job Description P.M. Medical Billing, the original and largest National Ophthalmology Billing Company is once again hiring! We are a full-service medical billing firm specializing in Ophthalmology, providing clients all over the country with the most expert knowledge and service. We welcome you to join the original, fastest-growing and most successful national Ophthalmology specific medical Billing Company.Our rapid and continuous growth with multiple clients in every state has necessitated our need to hire enthusiastic, knowledgeable and dependable billers and assistants to help us bring our doctors excellent service. Our company has been in business over twenty years and longer than any other Ophthalmology Billing Company.We need to hire full time medical billers who are experienced preferably in Ophthalmology, however we will consider other specialties. Candidate must have a strong work ethic, able to multitask and is professional on the phone with insurance companies, patients and clients. Must be fast and accurate entering information on the computer. Our office is relaxed and friendly with multiple opportunities for growth. Our hours are full time but we can be flexible.Experience in any of the following software a plus: Office Mate, ADS, Allscripts, Sammy, Centricity, MDIntellus, Office Ally, Medics, Ifa, Carecloud, Advanced MD, Nextech,Revolution, MD Office, Dr. Chrono, Apex, Medware, Medcomp, Management Plus, Compulink. Please send resume for immediate consideration! Company DescriptionP.M. Medical Billing Corp has been provided full service ophthalmology billing to providers for over 20 years. Our staff consists of certified ophthalmology technicians as well as certified ophthalmology coders for optimum ophthalmological knowledge. We have brought to our clients dramatically increase revenue and low denial rates. We provide: Full service billing to ophthalmologists Primary insurance billing Secondary insurance billing Tertiary insurance billing Certified ophthalmology technicians Certified ophthalmology coders Old A/R collections and clean up Correct coding Timely follow up Forensic billing Guidelines for insurance companies and specialtiesP.M. Medical Billing Corp has been provided full service ophthalmology billing to providers for over 20 years. Our staff consists of certified ophthalmology technicians as well as certified ophthalmology coders for optimum ophthalmological knowledge. We have brought to our clients dramatically increase revenue and low denial rates.\r\n\r\nWe provide:\r\n\r\nFull service billing to ophthalmologists\r\nPrimary insurance billing\r\nSecondary insurance billing\r\nTertiary insurance billing\r\nCertified ophthalmology technicians\r\nCertified ophthalmology coders\r\nOld A/R collections and clean up\r\nCorrect coding\r\nTimely follow up\r\nForensic billing\r\nGuidelines for insurance companies and specialties

Job Description JOB DEFINITION: The Clinical Services Specialist I will provide community-based therapeutic intervention for individuals who are experiencing mental health, substance use or co-occurring disorders, and will provide community-based treatment services using evidence-based, trauma-informed, and person-centered practices. EDUCATIONAL REQUIREMENTS: Master's level education in social work or related field (i.e., MSW or MHC). Application for and maintenance of highest-level professional licensure upon eligibility required. EXPERIENCE REQUIRED: • One to three years' experience with mental health and substance use disorders is required; experience providing care in a community setting is preferred. DUTIES AND RESPONSIBILITIES: • Conduct clinical visits in a community environment to assess safety and explore readiness for and motivation related to treatment for mental health, substance use and co-occurring disorders., • Conduct a comprehensive assessment in order to determine the most appropriate level of care for diagnosis and generate appropriate referrals., • Partners with clients to create and update treatment plans that are reflective of individual choices and preferences and promote appropriate expectations of behavioral health treatment., • Use Evidence-Based Practices, standardized screening tools and clinical judgement to assess for risk to self, others or property as the result of behavioral health concerns and to deliver mobile clinical substance use services in the home and community., • Establishes and maintains appropriate and timely clinical case records, including but not limited to: treatment plans, treatment plan reviews, progress notes, coordination of care activities, documenting appropriate therapeutic interventions with each client to the Agency, funding, licensing and billing authorities., • Regularly assess progress in treatment and strengthen client understanding of resources for discharge planning and termination processes., • Implements appropriate crisis intervention and stabilization services when needed to prevent or manage decomposition and maintain safe community living., • Assist clients in understanding the importance of cooperation with fee and insurance responsibilities, and resolution of psychological and financial obstacles to payment., • Utilizes and understands the value of supervision to increase practice skills, promote improved services for clients, and preserve accountability to the Agency., • Participate in data collection and reporting as needed., • Act as a liaison between the Agency and the community it serves; represent the agency and promote its programs in a professional and knowledgeable manner at various community events, trainings, and forums as needed., • Participate in clinical team meetings and support additional team members, including peer specialists., • Complete trainings as required or requested by the agency or governing entities., • Perform any other support and follow up functions appropriate to the role and scope of a Social Worker in accordance with Agency standards., • Facilitate sharing of data with the individuals to whom it applies to facilitate partnered decision-making and to keep clients informed of progress, • Complete QI Training during onboarding and participate in QI refresher training as needed., • Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results., • Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines., • Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees. We offer an attractive and competitive benefits package for full time employees which includes but not limited to: • Medical, • Dental, • Vision, • $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit, • Flexible Spending Account, • 403(b) retirement plan, • Long Term and Short Term Disability, • Legal Plan, • Dependent Care Expense Account, • Life Insurance/Supplemental Life Insurance, • Pet Insurance, • HRA, • Training programs including a Mentorship program, • Employees may be eligible for Federal/Public Student Loan Forgiveness, • Career growth and Promotional opportunities If interested please apply via this ad or fax your resume to HR DIRECTOR, CAROL OTERO at 516-396-0553. CN Guidance & Counseling Services, inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services. • Awarded Newsday/Dan papers Top Long Island Work Place 2019-2025, 7 years in a row., • Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives.

Job Description Position Summary: The Accounts Payable Specialist will provide advanced financial and administrative support to ensure the accurate and timely processing of vendor invoices, payments, and expense documentation across the organization. The ideal candidate will possess a strong accounting background, with expertise in managing complex payables tasks, superior organizational skills, and a proactive approach to maintaining accurate financial records and vendor account status. This individual will demonstrate professionalism in vendor communications, uphold strict confidentiality, and show agility in multi-tasking across high-volume, deadline-driven projects. A team-oriented mindset, coupled with the ability to work independently, will be key to succeeding in this role. Overall Responsibilities: • Review vendor invoices and check requests for appropriate documentation and approval prior to payment in accordance with client guidelines., • Process invoices in Aderant for payment, ensuring accuracy and timely execution., • Respond to vendor payment inquiries, proactively resolving discrepancies and outstanding issues., • Assist with verifying and processing employee expense reports in compliance with Firm policies., • Process credit card charges in Aderant and maintain accurate supporting records., • Monitor and track accounts payable activity, maintaining precise and up-to-date financial records., • Conduct account reconciliations to ensure accuracy and investigate discrepancies or payment issues., • Communicate professionally with vendors regarding inquiries, payment status, and resolution of outstanding matters., • Prepare detailed reports, including payables summaries, aging, and key metrics for internal stakeholders., • Collaborate with internal teams to resolve billing or approval issues, verify account details, and ensure compliance with company policies., • Assist in month-end closing activities, including reporting and reconciling accounts payable balances., • Manage and maintain records of vendor contracts, invoices, and payment history to ensure compliance with legal and regulatory requirements., • Participate in audits and provide necessary documentation or support as required., • 3+ years of experience in accounts payable or related accounting roles., • Associate’s degree or higher in Accounting, Finance, or a related field preferred., • Proficiency in accounting software (e.g., Aderant, QuickBooks, SAP, or similar systems) and Microsoft Office, including Excel, Word, and Teams., • Strong understanding of accounting principles, invoice processing, and payment workflows., • Excellent organizational, analytical, and communication skills with keen attention to detail., • Proven ability to manage multiple tasks and deadlines in a high-volume, fast-paced work environment., • Demonstrated problem-solving skills and a proactive approach to managing discrepancies or payment issues., • Professional demeanor with the ability to communicate effectively with vendors and internal teams., • Experience with electronic payment processing systems and familiarity with expense reporting processes is a plus.

Job Description As a Verification Specialist, you will tackle a wide variety of interesting challenges, and uncover key insights that will drive positive outcomes for our patients. Manhattan Restorative Health Sciences (MRHS) is New York’s leading group of award-winning medical centers specializing in advanced `body and mind’ treatment plans and the development of related clinical research. MHRS employs a range of nationally renowned physicians and specialists to perform minimally-invasive procedures for our patients, including Pain Management, Advanced Interventional Treatments, Regenerative Medicine, and Integrative Wellness Therapies. We focus on the complex interplay between mental and physical symptoms, developing innovative treatment plans that promote longevity and offer our patients superior restorative health outcomes. Responsibilities: ● Verification and pre-authorization of major medical insurances, workman's comp, and no-fault cases. ● Obtains proper insurance information, insurance cards, and identification. ● Update folders and patients charts with detailed and accurate information including In and Out of Network coverage. ● Practices confidentiality and privacy protocols in accordance with Office policies and HIPAA requirements. ● Coordinates with authorization and billing departments to ensure accuracy and efficiency with all related processes. ● Can identify all appointments and procedures for assigned departments that require authorization by monitoring the schedules, system reports, and dashboards. ● Can identify the referral and authorization requirements of the patients' insurance plans by using various on-line resources according to department workflows. ● Can verify insurance eligibility and benefits, and updates the patient's insurance information as necessary. ● Can complete referrals and prior authorizations in a timely manner according to department guidelines and workflows. ● Can ensure that appropriate and accurate information is entered into the patient account. ● Can respond timely and collaborates effectively with the Reimbursement Department teams to limit denials and ensure proper reimbursement. ● Can collaborate with team members to meet department deadlines and benchmarks. Requirements: ● 2+ years experience with medical verifications and authorizations ● Knowledge of insurance carrier guidelines, clinical policies, and state guidelines pertaining to referrals and prior authorization. ● Workman's comp, no-fault, and major medical insurance experience required. ● Demonstrate complete system knowledge, ability to run reports document and manage referrals and authorizations, move correspondence, resolve eligibility and authorization hold, and other system tasks within the user's security access. ● Demonstrate the ability to request, prepare, and recognize the documentation required to support the medical necessity for the service being authorized. ● Demonstrate the ability to use the electronic tools and systems available to organize and process the daily work. ● Possess excellent interpersonal skills, outgoing and personable. ● Ability to thrive in a fast-paced environment. ● Excellent written and verbal communication skills. ● Methodical and detail-oriented ● Possess pleasant and personable telephone demeanor. ● Well-spoken and written English. All qualified applicants will receive consideration for employment without regard to age, sex, sexual orientation, gender identity, national origin, race, color, religion, disability or protected veteran status, or any other legally protected basis, in accordance with applicable laws. For more information, visit MRHSclinics.com Company DescriptionOur team of world class, award-winning physicians and specialists are driven to develop innovative 'body and mind' treatment plans for our patients, and to advance impactful medical research for all.Our team of world class, award-winning physicians and specialists are driven to develop innovative 'body and mind' treatment plans for our patients, and to advance impactful medical research for all.

Job Description Reading Specialist Details about this opportunity: • Location: Nassau/Suffolk County, NY, • Status: Fee for service, • Hours: Monday-Friday, • Follows school calendar What we have to offer YOU: FULL TIME BENEFITS: • Generous Paid Time Off (between 25-28 days!), • 12 Holidays including Winter break 12/25-1/1, • Medical, Dental, and Vision Insurance, • 401(k), • Flexible Spending and Health Savings Accounts, • Life Insurance, • Employee Assistance Program, • Referral Program, • Professional Development Assistance, • Pet Insurance, • Long-Term & Short-Term Disability Insurance, • Team Building Events, • Incentive Program PART TIME BENEFITS: We are excited to offer a range of valuable benefits for our employees who work 25 or more hours per week (Medical, Dental, Vision, FSA and Pet Insurance)* • Employee Assistance Program, • Referral Program, • Professional Development Assistance, • Full-Time Opportunities Available, • Team Building events, • Incentive Program Responsibilities: • Work with students in the home, community and/ or School setting to provide individualized lessons which target Individualized Education Plan (IEP) goals., • Develop creative and multi-sensory lessons based on IEP goals to engage and captivate learners with various abilities., • Collect meaningful data on IEP goals and report quarterly on child's progress with IEP goals., • Ongoing communication with lead supervisors and school team., • Maintain accurate attendance and submit electronic billing on a daily basis., • Knowledge of discrete trial instruction, natural environment teaching, and incidental teaching is a plus., • Attend professional development trainings to maintain best practice approach and continue personal development., • Maintain professionalism with parents, teachers, and other professionals., • Attend CSE meetings. About You: If you have these attributes: • Passionate about working with children and their families, • Strong written and verbal communication skills, • Strong ability to collaborate with various professionals, • Self-starter and independent problem solver, • Excellent time management, organizational skills, and attention to detail, • Sterling values, high integrity, empathetic and considerate, • Ability to function well in a high-paced and dynamic environment, • Flexible thinker with the ability to pivot when necessary, • Must be a team-player And this background: • NYS Teachers certification and/or Students with Disabilities certification (Certification must be 1-6, All grades or Permanent), • Must be CERTIFIED in Wilson Reading and/or Orton Gillingham, • Minimum of (1) year experience working in a setting focusing on supporting children and their families preferred, • Bilingual is a plus Then we are looking forward to receiving your resume! ** Disclaimer: Please note the most current compensation information for all open positions at Family of Kidz can be found on our careers page at FamilyofKidz.com, which supersedes all other sources and job sites. Why Join our Family? Since 1998, Family of Kidz has brought together highly qualified teams of professionals who work diligently to help children with special needs, from birth to adulthood. Our focus is on establishing a strong understanding of each child's needs and teaching them skills that lead to greater independence and an enhanced quality of life. Family of Kidz provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description Mindful Care is seeking a Clinical Intake Specialist to join our West Hempstead office and conduct intakes for our New York patients. Our Clinical Intake Specialists are Licensed Master Social Workers (LMSWs), with deep clinical knowledge and background, who provide initial mental health interviews and evaluation for patients seeking treatment at Mindful Care. Knowledge in understanding the implications of the Biological, Psychological, and social factors of our patients' lives and experiences is expected to make recommendations for the services we provide, as they embark on their mental health and/or recovery journey with us. Our LMSWs will fully assess and collaborate with patients and other members of the clinical team to ensure that patients are educated and have a strong treatment plan to follow at Mindful Care. Our Clinical Intake Specialists: • Perform Initial Evaluations (90791s) for all patients seeking care at Mindful, • Become SMEs on the variety of services at Mindful and help formulate Treatment Plans based on individual needs of the patients, • Attend clinical meetings, • Provide coverage for the Therapy department when needed, • Participate in department training and collaborate with other treatment providers, • Following strict ethical and clinical guidelines, • Exhibit a patient-first / patient-focused mentality Your Qualilfications:, • A master's degree and valid licensure to practice in New York (LMSW), • Strong patient assessment skills, including mental status exam and use of screening tools, • Experience using PHQ9 and GAD7 screening tools is required. Must be very familiar and comfortable using these tools, • Knowledge of DSM-V, • Strong communication, patient/customer care, and leadership abilities, • Ability to organize and time-manage, • Team-player, • Desire to work with diverse populations and ages 12-lifespan, • LGBTQ ally, • Bilingual, a plus Position Type & Schedule, • Type: Regular Full-time, Exempt, • Schedule: Hybrid - Monday-Friday (8am-5pm) 2 days in office and 3 days WFH, • Competitive base salary starting at $65,000 annually., • Opportunities for career growth and skill development., • Comprehensive benefits package including FTO, 8 holidays, employer contributions towards Health, Dental, and Vision Insurance and much more., • Company sponsored events around the world to bring us together, for example, Mindful Care Summer Fun activities and our annual Holiday Gala and Awards Ceremony Why Mindful Care • Competitive compensation package including a base salary of $65K plus opportunities for per diem, • Employer contribution towards Health, Dental, Vision Insurance premiums, • Hybrid work schedule with all necessary equipment provided, • Minimal administrative burdens with full-time, on-site billing, scheduling services, and no case management, • Employer provided clinical supervision as you gain hours towards your clinical license, • Comprehensive benefits package including 401k with match, generous FTO plus paid holidays, paid parental leave, and more, • Opportunities for career growth and skill development as the company expands, • Focus on team well-being as a mental health company prioritizing care for our employees, • Company sponsored events around the world to bring us together, for example, Mindful Care Summer Fun activities and our annual Holiday Gala and Awards CeremonyRecruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. Employment is contingent upon completion of legally required post-offer screenings, in compliance with applicable law

Job Description The Collections Specialist will responsible for collections and cash application of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. They will be required to manage the firm’s client money account. They will be responsible for daily cash application to accounts receivables. They will be responsible for providing data to various stakeholders of the firm in regards to AR & Collections progress. This is a great opportunity to gain valuable hands-on accounting experience at a growing international law firm. Key Responsibilities and Deliverables • The duties of a Credit & Collections Specialist include collection calls and/or correspondence (emails) in a fast paced goal oriented accounting department., • Applying daily cash received towards accounts receivables., • Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments., • Responsible for monitoring and maintaining client accounts- customer calls, account adjustments, balance write off, customer reconciliations., • Must communicate & follow up effectively with client’s regarding payment status on a timely basis., • Accountable for reducing delinquency for client accounts., • Production and review of collection reports., • Perform other assigned tasks and duties necessary to support the accounting team & stakeholders of the firm., • Establish and maintain effective and cooperative working relationships with stakeholders of the firm., • Help manage the firm’s client money process, ensuring compliance with SRA regulations., • Collect customer payments in accordance with payment due dates., • Identify issues attributing to account delinquency and discuss them with management., • Provide timely follow-up on payment arrangements., • Mail correspondence to customers to encourage payment of delinquent accounts., • Develop collections methods that consistently lead to achieving or exceeding company financial goals., • Other ad-hoc requests and projects where needed. Qualifications Key Requirements Essential • College Degree, • 2-5 years high volume corporate collections experience., • Knowledge of billing and collections procedures., • Proficiency in MS Excel., • PC literate, with experience of Microsoft packages such as Outlook and Word

Job Description Overview: We are seeking an experienced Healthcare Billing Supervisor to lead our revenue cycle operations. This role oversees patient and third-party billing, accounts receivable, collections, and staff management, ensuring compliance with HIPAA and New York State billing regulations. The ideal candidate has hands-on experience with Epic applications, ICD-9/ICD-10, and CPT coding, along with proven supervisory skills in a healthcare environment. Key Responsibilities: • Supervise daily billing operations, including patient and third-party accounts receivable., • Train, mentor, and schedule billing staff to ensure productivity and compliance., • Review and monitor operational data, workflow efficiency, and billing accuracy., • Handle account follow-ups, adjustments, and payer communications., • Serve as liaison between management, staff, and external organizations., • Ensure compliance with HIPAA, New York State regulations, and internal policies., • Resolve patient billing inquiries and complaints professionally., • High School Diploma or GED required; College degree preferred., • Minimum 3 years supervisory experience in healthcare billing or revenue cycle management., • Proficiency in Epic applications and medical billing software., • Strong knowledge of ICD-9/ICD-10, CPT coding, and third-party billing regulations., • Familiarity with HIPAA and healthcare compliance standards., • Certified Professional Coder (CPC) or Certified Coding Specialist (CCS/CCSP) required., • Ability to perform routine office activities; occasionally lift up to 25 lbs., • Lead a dynamic billing team in a supportive healthcare environment., • Gain exposure to advanced Epic systems and revenue cycle processes., • Contribute to accurate, compliant, and efficient patient billing operations.

Job Description Position: Systems Administrator & Support Specialist (National Law Firm) Location: Garden City, NY Comp Package: Salary up to 100k, Full Benefits, Bonus Eligibility, Tuition Reimbursement, 401K+, etc. Summary for Systems Administrator & Support Specialist: A nationally recognized U.S.-based law firm is seeking a Systems Administrator to support and secure the firm’s technology environment. This role combines hands-on systems administration with front-line helpdesk support for attorneys, paralegals, and staff in a fast-paced, deadline-driven legal setting. The ideal candidate will ensure system reliability, security, and responsiveness while delivering high-level, client-focused technical support. This is an excellent opportunity to join a collaborative firm that values growth, initiative, and long-term career development. Responsibilities for Systems Administrator & Support Specialist: • Administer and support core law firm systems, including document management, time and billing, and related legal applications, • Maintain and troubleshoot Windows servers, user workstations, printers, and network devices to ensure continuous availability, • Provide Tier 1–2 helpdesk support to attorneys and staff via in-person, phone, and remote channels, • Manage user accounts, security groups, and permissions within Active Directory and Microsoft 365, • Assist with onboarding and offboarding of legal staff, including hardware setup, account provisioning, access controls, and user training, • Deploy software updates, patches, and system enhancements in coordination with firm leadership, • Maintain IT documentation, asset inventories, and license tracking while supporting disaster recovery initiatives Requirements for Systems Administrator & Support Specialist: • Associate’s or Bachelor’s degree in Information Technology, Computer Science, or equivalent hands-on experience, • 2–4 years of experience in systems administration and/or IT helpdesk support, preferably within a law firm or professional services environment, • Strong knowledge of Windows Server, Microsoft 365, Active Directory, and core networking concepts including DNS, DHCP, VPNs, and firewalls, • Proven ability to deliver high-quality technical support to demanding users in a deadline-driven environment, • Excellent communication, customer service, and technical documentation skills NMpF6l7KT6

Job Description Registered Nurse – Revenue Cycle Specialist - Jericho, NY (#R10257) Location: Jericho, New York Employment Type: Full-Time Hourly Rate: $55.00/hour About Greenlife Healthcare Staffing: Greenlife Healthcare Staffing is a leading nationwide recruitment agency dedicated to connecting healthcare professionals with top-tier opportunities. We partner with hospitals, clinics, nursing homes, multi-specialty groups, and private practices to match talented individuals with roles that align with their skills and career goals. Position Overview: The RN supports billing, reimbursement accuracy, payer policies, and medical necessity review. Why Join Us? • Competitive Compensation: $55.00/hour, • Work Schedule: Full-time, Monday–Friday, • Comprehensive Benefits: Comprehensive benefits package, • Professional Growth: Bridge clinical nursing and revenue cycle management, • Job qualifications & certifications:, • Active RN license, • Experience in billing, reimbursement, or utilization review, • Knowledge of payer policies and CMS guidelines, • Ideal for nurses experienced with payer interactions and billing processes., • Skills:, • Strong communication skills, • Ability to interpret policies and coverage criteria, • Review medical records for medical necessity and coverage, • Support appeals and pre-authorization processes, • Interpret clinical data for revenue cycle teams, • Liaise with payers to resolve disputes Greenlife Healthcare Staffing - Empowering Healthcare Professionals, Enriching Lives.

Job DescriptionSalary: $23+/hour Medical Biller/ Patient Specialist -NEEDED Location- Brand New Call Center in Melville Must have strong Medical Billing and customer Service experience. Having Call Center experience is strongly preferred. Comfortable working in a fast paced, high call volume environment. You will be receiving high incoming patient calls, helping them navigate their Medical Bill inquiries. Significant opportunity for growth and advancement. Desirable, newly renovated office! • Efficiently manage and collect patient information on medical insurance claims., • Utilize our software to track, document, and process claims activities., • Communicate with patients and insurance companies via phone and email to resolve billing issues., • Maintain accurate records of all collection and appeal activities., • Previous experience in a large medical practice or medical office settings, particularly in a billing or accounts receivable Call Center, • Responsible and mature mindset., • Strong reading and communication skills., • Ability to meet deadlines., • Empathetic and personable demeanor., • High attention to detail and accuracy.

Job Description Physician Billing Specialist (Epic | Medicare/Medicaid | Insurance Follow-Up) Experience: 1–2 Years | Healthcare Revenue Cycle Job Summary We are seeking a detail-oriented Physician Billing Specialist with hands-on experience in insurance billing, claims follow-up, and denial management. This role is ideal for someone with strong knowledge of Medicare/Medicaid, medical insurance coverages, and Epic EMR who thrives in a fast-paced healthcare environment. Key Responsibilities • Submit and follow up on primary and secondary insurance claims, • Perform insurance carrier follow-up on outstanding and denied claims, • Analyze EOBs/Remittance Advice and submit appeals for denials or underpayments, • Verify patient insurance eligibility, benefits, and demographic accuracy, • Determine and communicate patient financial responsibility, • Update patient accounts and insurance information in Epic, • Ensure compliance with HIPAA and billing regulations, • Conduct outbound calls to insurance companies regarding claim status, • High School Diploma or GED required, • 1–2 years of physician billing experience, including carrier follow-up, • Strong knowledge of Medicare, Medicaid, and commercial insurance, • Experience with Epic EMR or similar medical billing systems (preferred), • Working knowledge of HIPAA compliance, • Excellent communication, analytical, and organizational skills, • Ability to multitask, work independently, and meet deadlines, • Computer proficiency and attention to detail

Job DescriptionDescription: Why you’ll want to work at nimble! This is a great opportunity to join a well-established and market-leading brand serving a high-growth end market while gaining valuable experience working closely with Executive leadership. As an organization, we are in high-growth mode through acquisition with a laser focus on positive culture building! Who we are: nimble solutions is a leading provider of revenue cycle management solutions for ambulatory surgery centers (ASCs), surgical clinics, surgical hospitals, and anesthesia groups. Our tech-enabled solutions allow surgical organizations to streamline their revenue cycle processes, reduce administrative burden, and improve financial outcomes. Join more than 1,100 surgical organizations that trust nimble solutions and its advisors to bring deep insights and actionable intelligence to maximize their revenue cycle. We are currently seeking a Revenue Cycle Specialist with a great work ethic to manage the revenue cycle process, including pre-submission review, claim submission, and follow-up. Under the direction of the Billing Manager, this role will be instrumental in ensuring timely claim submission, follow-up with payers, and handling billing discrepancies. This position requires well-rounded knowledge of the revenue cycle process while maintaining compliance with industry regulations. Key Responsibilities: Responsibilities include insurance verification, reviewing submitted claims for accuracy and completeness, investigating and resolving claim denials by analyzing documentation and using appropriate CPT and ICD-10 codes. In this role, you will work on insurance appeals and corrected claim information and work closely with providers, coders, and administrative staff to ensure accurate documentation and billing. You will provide timely billing and reimbursement for services while maintaining compliance with industry regulations. This position requires the ability to utilize and navigate through all available portals for claim information. You will be responsible for tracking and documenting follow-up activities to ensure completion of work and provide updates regularly. The ideal candidate must be detail-oriented, organized, and capable of navigating the complexities of healthcare billing and insurance systems to optimize revenue flow. Requirements: Qualifications and Skills required: • High School diploma or equivalent, • Minimum 3 years of medical billing experience, • Out-of-network billing experience strongly preferred, • Strong communication and interpersonal skills, • Excellent attention to detail and organizational skills, • Must be flexible and adaptable to various work environments, • Must be computer proficient

Job Description Looking for a fulfilling career that encompasses the dynamic world of payments? Join us at Echelon! We are the leading provider of integrated payment solutions and the destination for aspiring professionals like you to make payments the first and last stop in your career. We are seeking a detail-oriented Client Service Specialist to provide exceptional customer support for our clients. This will include responding to customer inquiries via telephone, email, SMS, and chat, troubleshooting technical issues and responding to billing inquiries in accordance with the organization's service standards. This role will report to the Manager of Client Support and is based out of headquarters in Melville, NY. YOUR KEY RESPONSIBILITIES • Respond to customer inquiries, orders, service needs and complaints, resolving where applicable or directing to other departments, • Receive and/or place telephone calls which are predominantly routine, but may require deviation from standard screens, scripts, and procedures, • Analyze merchants' payments-related issues, assist with disputes, and provide sustainable solutions, • Collaborate with other internal teams such as risk, deployment, finance, and product for cascading and escalations of merchants' payment-related concerns, • Maintain in-depth knowledge of functionalities for all equipment & systems used by the Service Center team, • Assist with exceptional and unusual situations and customer concerns with merchant processing, equipment and software, • Work directly with merchants, sales agents, operational departments, and vendors to handle challenging and complex merchant processing questions and concerns, • Professionally manage difficult or emotional customer situations, responding promptly to customer needs and requests for service and assistance, • Proactively identify gaps in processes or products that can potentially lead to merchant churn, • Work with clients in a caring and professional manner to provide helpful solutions while keeping them and the company compliant, • Ability to work evenings and/or weekends QUALITIES AND QUALIFICATIONS WE LOOK FOR • Experience working with a Payment Processor, Payment Gateway, Merchant Services Provider, Independent Sales Organization, Independent Software Vendor or Payment Service Provider in a similar position, • Skilled in customer service and technical support, • Outstanding written and verbal communication skills, • Ability to work in a fast-paced environment, • Exceptional listening skills, • Quick problem solving and decision-making skills, • Computer literate with proficiency in Microsoft productivity tools and Salesforce, • Ability to work independently and objectively with a commitment to delivering results, • Effective interpersonal and training/advising skills., • Sound judgment with the ability to influence positive change., • Ability to prioritize and use time efficiently based on the importance level of the issue at hand., • TSYS and First Data platform experience is preferred but not mandatory, • Spanish speaking preferred but not mandatory WHO WE ARE Echelon is a trusted leader in payment processing and merchant services, bringing together decades of expertise and experience. Guided by integrity, transparency, and commitment, we excel at seamlessly integrating innovative transaction technologies into a user-friendly platform. With a comprehensive range of end-to-end payment solutions, we are dedicated to fostering the growth and success of our partners and merchants. As a company built by sales partners, for sales partners, and merchant by merchant, we prioritize long-term relationships and aim to be the first and last stop for all payment needs.

Job Description Construction Billing / Accounting Specialist (HVAC) Location: [Farmingdale, NY] Salary: $70-80K In office position Employment Type: Full-Time Position Overview The Construction Billing / Accounting Specialist supports the financial operations of an HVAC construction business by managing project billing, payment tracking, and account reconciliation across multiple active jobs. This role requires strong knowledge of AIA billing procedures, attention to detail, and the ability to manage a high volume of accounts simultaneously. Key Responsibilities • Prepare, review, and submit AIA billings (G702/G703) in accordance with contract requirements and project schedules., • Manage billing and accounting activities for 50+ active construction accounts at any given time., • Track payments received, outstanding balances, retainage, and lien waivers., • Reconcile billing records with project budgets, contracts, and change orders., • Coordinate with project managers to ensure accurate billing of completed work and approved changes., • Monitor aging reports and follow up on overdue invoices to ensure timely collections., • Maintain accurate records of invoices, payments, and account statuses., • Assist with monthly close activities related to construction billing., • Ensure compliance with contract terms, internal controls, and accounting procedures., • Proven experience in construction billing or accounting, preferably within HVAC or mechanical contracting., • Strong working knowledge of AIA billing procedures and forms (G702/G703)., • Experience managing high-volume accounts (50+ projects concurrently)., • Ability to track payments, outstanding balances, retainage, and collections., • Proficiency with accounting software and Microsoft Excel., • Strong attention to detail and organizational skills., • Ability to work independently in a fast-paced construction environment., • Experience in HVAC, mechanical, or construction contracting environments., • Familiarity with job cost accounting and construction project workflows., • Experience working with general contractors and construction payment processes.Company DescriptionThe Bachrach Group (TBG) is a New York-based staffing and recruiting agency founded in 1974 by Richard Bachrach. The agency specializes in facilitating placements for professionals across various industries on a nationwide scale. TBG's overarching mission is to deliver tailored staffing solutions to its client base while simultaneously providing job seekers with career prospects. The company relies on its team of recruiters, who leverage their industry knowledge and networks to connect employers with top talent. TBG provides a comprehensive range of staffing services, including direct hire, temporary staffing, Recruitment Process Outsourcing (RPO), and contract staffing. The agency has consistently achieved notable rankings in Crain's lists, ranking as the largest search firm in NYC since 2020.The Bachrach Group (TBG) is a New York-based staffing and recruiting agency founded in 1974 by Richard Bachrach. The agency specializes in facilitating placements for professionals across various industries on a nationwide scale. TBG's overarching mission is to deliver tailored staffing solutions to its client base while simultaneously providing job seekers with career prospects. The company relies on its team of recruiters, who leverage their industry knowledge and networks to connect employers with top talent. TBG provides a comprehensive range of staffing services, including direct hire, temporary staffing, Recruitment Process Outsourcing (RPO), and contract staffing. The agency has consistently achieved notable rankings in Crain's lists, ranking as the largest search firm in NYC since 2020.

Job DescriptionDescription: Servbank is seeking a Legal Workflow Specialist to work within the Chief Legal Officer’s Office in our Melville, New York location. Under the direction of the Chief Legal Officer, the Legal Workflow Specialist will provide operational, administrative, and workflow support to our Legal team. This role is essential in helping manage legal workflows, provides support to internal staff and business units, and maintains accurate documentation across the department. The ideal candidate is proactive, detail-oriented, and comfortable working in a fast-paced environment with sensitive information. About Servbank: Founded in 1994, Servbank is a banking institution with local roots and national reach. We were built on a foundation of community-orientation, which ensures that no matter who we serve, we do so with the human touch that marks the gold standard of service. We work with individuals, businesses, and communities, so that whether you’re a student, a homeowner, a small business owner, or a community leader, we can help you fulfill your goals. Come create excellence with Servbank. Duties and Responsibilities: · Enhances the Legal department’s efficiency by owning intake, routing, tracking, and continuous improvement of legal workflows across contracts, matters, subpoenas, regulatory responses, and outside counsel engagements. · Assist the Staff with administrative support, including but not limited to scheduling, file management, transcribing minutes and collecting internal documentation. · Maintain litigation calendar, log all pertinent information, and conduct relevant legal research under the direction of corporate counsel. · Maintain and update legal databases, matter logs, contract repositories, and internal trackers. · Track service-level agreements (SLAs) and ensure internal deadlines are met. · Process legal invoices, manage outside counsel billing, and assist with budget tracking as needed. · Assist with supporting compliance, regulatory and corporate governance activities as needed. · Perform additional duties as assigned to support overall departmental efficiency and support communication around legal processes, expectations and service standards. · Assist with special projects, audits and process improvements. Requirements: Experience and Skills: · 2+ years of experience in legal administration, legal operations, or an equivalent support role. Experience supporting an in-house Legal department is a plus. · Proficiency in Microsoft 365 (Outlook, Word, Excel, SharePoint, Teams). · Candidate should be familiar with e-filings in state and federal courts in New York, and other jurisdictions where needed. · Candidate should be familiar with legal research software in either LexisNexis, or PACER search protocols. · Displays excellent communication, organization and interpersonal skills, both written and verbal, and possesses the ability to successfully troubleshoot issues, alongside the capability to multitask, properly prioritize and consistently deliver superior work product. · Strong sense of accountability and attention to detail, taking ownership over projects and responsibilities, and helping resolve issues proactively would be desired and expected. · Maintains strict confidentiality in all aspects of the Office of the Chief Legal Officer, and any communications and/or information thereto concerning company customers, its employees, management, clients, vendors, and the like. Direction Received: · Candidate hired in this position will report to the Chief Legal Officer and Supervisor of Legal Administration. EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Description Job Description: Who We Are: At Community Mainstreaming, our mission is to support individuals with developmental disabilities in living fulfilling, independent lives. Through our comprehensive services, we promote inclusion and empower those we serve to thrive within their communities. We are driven by compassion, innovation, and a strong commitment to making a difference. Learn more about our impactful work at communitymainstreaming.org Overview: The Benefits Specialist is responsible for administering and managing all employee benefits programs and leave of absence processes. This includes health, dental, vision, life and disability insurance, retirement plans, and wellness initiatives, as well as federal, state, and employer-sponsored leaves such as FMLA, Paid Family Leave (PFL), Workers' Compensation, and Disability. This role ensures compliance with applicable laws and policies and provides excellent service to employees throughout their benefits and leave experiences. Why You’ll Love Working with Us: A supportive, inclusive team culture where your contributions make a real difference. The chance to work for an organization that transforms lives and empowers individuals with developmental disabilities. Opportunities for career advancement and professional development. Minimum Qualifications: • Associate or bachelor’s degree in human resources, business administration, or related field is preferred, • 2+ years of experience in benefits and/or leave of absence administration., • Familiarity with FMLA, PFL, ADA, Workers’ Compensation, and disability programs., • Knowledge of relevant employment laws and benefits regulations., • Experience with HRIS and benefits systems (ADP)., • Strong communication, problem-solving, and customer service skills., • Ability to maintain confidentiality and manage sensitive information., • Medical Benefits: Generous employer contribution; eligibility begins the first day of the month following 60 days of employment., • Dental Benefits: Employer-paid., • Vision Plan, • Accident Insurance, • Critical Illness Insurance, • Pet Insurance, • Identity Theft & Fraud Protection, • Legal Services, • 403(B) Retirement Plan: Organization match of up to 5%., • Life Insurance: Employer sponsored, • Tuition Assistance, • Section 125 Flexible Spending Program, • Up to 80 hours of vacation during the first calendar year of employment. Employees accrue an additional 8 vacation hours each subsequent calendar year, up to a maximum of 120 hours., • Up to 40 hours of personal time per calendar year. Pay: $55,000 - $60,000/year What You Will Do: Benefits Administration • Serve as the primary point of contact for employee questions regarding eligibility, coverage and provision for our health, dental, vision, life, disability insurance, and retirement benefits., • Coordinate benefits enrollment for new hires and process changes due to qualifying life events., • Facilitate annual open enrollment, including preparation of materials, vendor coordination, and employee education., • Maintain accurate benefit records in HRIS and benefit systems; ensure timely updates., • Responsible for all billing and reconciliation of benefit invoices and resolve billing discrepancies with carriers and finance., • Ensure compliance with ERISA, COBRA, HIPAA, ACA, and other benefits-related regulations., • Distribute mandatory notices and benefit plan documents., • Manage all aspects of employee leaves of absence, including FMLA, Paid Family Leave (PFL), Workers' Compensation, Short-Term Disability (STD), and Long-Term Disability (LTD)., • Communicate leave eligibility, required documentation, and timelines to employees., • Coordinate with third-party administrators, insurance carriers, and internal departments (e.g., payroll) to ensure timely processing of leave claims and pay., • Track leave usage and maintain accurate records of employee status and return-to-work dates., • Ensure compliance with federal, state, and local leave laws and organizational policies. Work Hours/Schedule: Full-time, Monday – Friday, 9 AM – 5 PM _ Community Mainstreaming Associates is an equal opportunity employer._ Monday - Friday, 9:00 am to 5:00 pm Job Type: Full-time Work Location: In person

Job Description Acts as a liaison between departments, directors, management, and staff. Collects and analyzes operational data for the assigned area and prepares regular summaries and reports for management. Oversees patient and thirdparty account receivables, postings, and follow-ups to ensure timely and accurate billing and collections. Serve as a liaison between upper management and staff. Oversee daily unit work activities and conduct on-the-job training. Maintain current accounts receivable and productivity reports. Provide weekly staff scheduling and work direction. Implement and monitor quality control measures, including HIPAA and evolving healthcare regulations. Assist with the implementation of approved administrative systems. Monitor operational data and workflow efficiency. Ensure billing is submitted accurately and in a timely manner. Perform follow-up on open accounts receivable via phone calls and payer portals. Ensure accuracy of account adjustments and balances. Assist internal and external customers with third-party billing inquiries. Handle patient complaints through resolution. Prepare employee performance evaluations. Recommend appropriate personnel actions. Maintain full knowledge of company policies and procedures. Perform other job-related duties as assigned, including unrelated duties during emergencies. Requirements High School Diploma or GED required. College education preferred. Minimum of 3 years of supervisory experience. Any equivalent combination of education and relevant experience will be considered. Thorough knowledge of HIPAA regulations and current healthcare industry standards. Proficiency in Epic applications.Strong understanding of medical terminology, ICD-9/ICD-10, and CPT coding. Knowledge of New York State third-party billing regulations. Familiarity with credit and collection practices. Strong organizational, communication, and interpersonal skills. Computer literacy. Demonstrates courtesy, tact, and diplomacy when interacting with staff, patients, physicians, and external organizations, escalating issues when appropriate. Certified Professional Coder (CPC), or Certified Coding Specialist (CCS), or Certified Coding Specialist – Physician-based (CCSP)

Job Description Join our dynamic team at Imperial Cleaning in Amityville, NY 11701, as a Full Time Bilingual Customer Service/Administrative Specialist and immerse yourself in a vibrant work environment that prioritizes customer-centricity and excellence. This onsite position allows you to engage directly with clients, fostering meaningful relationships while honing your problem-solving skills in a fun and energetic atmosphere. With a competitive pay rate of $28-$30 per hour, you'll be rewarded for your contributions to our high-performance culture. Your bilingual abilities in English and Spanish will not only enhance communication but also make a significant impact on the diverse clientele we serve. You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, Competitive Salary, Paid Time Off, Snack/Drink Room, and Employee Discounts. Take the next step in your career and apply now to be part of a team that embodies integrity and empathy in every interaction. Make a difference as a Customer Service/Administrative Specialist - Bilingual English/Spanish As a new Bilingual Customer Service/Administrative Specialist at Imperial Cleaning, you can expect a fast-paced and dynamic work environment where you will be the first point of contact for our valued clients. Your day-to-day responsibilities will include managing incoming calls, responding to inquiries, and resolving customer issues with empathy and professionalism. You will assist with administrative tasks such as scheduling appointments, maintaining records, and coordinating services, ensuring a seamless experience for our customers. You will work Monday through Friday, with standard hours designed to support our clients effectively. Additionally, being on call for emergencies will be part of your role, allowing you to demonstrate your commitment to customer-centricity and problem-solving. Prepare to collaborate with a supportive team focused on delivering excellence in every interaction. Does this sound like you? To thrive as a Bilingual Customer Service/Administrative Specialist at Imperial Cleaning, several key skills are essential. First and foremost, exceptional communication skills in both English and Spanish are crucial for effectively engaging with our diverse clientele. You should possess strong problem-solving abilities, allowing you to address customer inquiries and concerns with empathy and efficiency. Attention to detail is vital, as you will be responsible for accurate record-keeping and scheduling. Additionally, a customer-centric mindset will help you anticipate client needs and exceed their expectations, reinforcing our commitment to excellence. Time management skills are also important, enabling you to prioritize tasks effectively during busy periods. Finally, adaptability and a positive attitude will serve you well in our energetic and fun work environment, empowering you to contribute to a high-performance culture dedicated to outstanding service. Get started with our team! Applying for this position is a walk in the park if you feel it's a good fit for you Job Description • Primary point-of-contact that supports residential services from beginning to end., • Provide operations support for all residential services, • Work closely with Residential Regional Manager on daily requests and/or issues that may arise., • Schedule or reschedule all customer appointments, • Monitor daily/weekly schedule to ensure all crews are scheduled appropriately, • Close out daily work orders and employee time sheets, • Process client invoices daily, • Monitor crews time off and schedule floaters appropriately, • Coordinates estimates and provides pricing to clients., • Assist in resolving customers service or billing issues., • Maintain a record of customer interactions, transactions, complaints, inquiries, comments, and actions taken., • Refer unresolved customer grievances to Residential Regional Manager for further investigation., • Identify and recommend improvements in processes or service methods and procedures to streamline processes., • In-office position, Monday through Friday 8am-5pm (some flexibility when needed), • 3-5 years professional office experience, • 2 year degree required, 4 year degree a plus, • Bi-lingual (English-Spanish), is a must., • Strong Customer Service, detail-oriented and strong communication skills (email, phone)., • Results-oriented: the ability to resolve challenges and emergencies at a moment's notice., • Multi task-oriented: The ability to handle multiple projects at a time., • Customer-focused with a can-do approach to problem-solving., • Basic knowledge of computer applications and software applications (Intermediate ability in Microsoft 365 (Word, Excel, Outlook) (Imperial Cleaning internal Title: "Residential Operations Specialist")