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Overview Provides clinical leadership to promote increased compliance with a range of quality and cost measures and standards of care. Manages service delivery of inter-professional and para-professional team members working on an individual case or population of cases. Acts as a key resource in providing clinical and operational guidance and support to assigned teams and other staff to achieve and enhance team outcomes. Provides advanced nursing clinical care for patients in accordance with current State and Federal rules and regulations for nurse practitioner's scope of practice and national standards of care. Works under the supervision of the Clinical Director for the Nurse Practitioner Program. • Manages and provides the full scope of advanced nursing practice for targeted patient populations, which may include short-term treatment of members at the point of care. Evaluates patient responses to therapy/interventions. Ensures revision of the inter-professional plan of care as necessary to achieve quality outcomes., • Serves as the clinical authority on individualized care teams and leads rounds and interdisciplinary care team meetings., • Manages and provides comprehensive, advanced nursing care, including post-discharge aftercare visits, annual comprehensive assessment visits, palliative care-care management program onboarding, and change in condition assessment visits (including physical examination, comprehensive history, screening for physical and/or psychological conditions, and point of care testing). Urgent interventions (i.e., escalations for the Care Teams, RPM, and the 24/7 Line), pharmacological and non-pharmacological interventions, ordering treatments and DME, preventative health maintenance activities, care management, referrals, discharge planning, counseling, and patient education. Establishes a treatment plan based on clinical findings and determines when further evaluation by the collaborating physician, specialist, or emergency care is warranted., • Collaborates with patients, families, primary care physicians and other team members to provide assessment and care planning. Assesses, plans, and provides intensive and continuous care management across client settings., • Manages and provides clinical services in compliance with standards of Patient-Centered Medical Home standards, meaningful use of medical record data, HEDIS and QARR quality of care measurements., • Manages inter-professional team efforts regarding the medical, nursing, therapy and ancillary care provided to patients to ensure quality outcomes are achieved., • Participates in on call coverage schedule to ensure 24/7 access to practice clinicians., • Assesses, educates, and improves client and caregiver knowledge of chronic disease, self-care management, and identification of changes in health status, including appropriate responses and actions through individualized education and inter-professional interventions., • Observes and analyzes team performance patterns related to population under care and assists in developing interventions to improve team performance. Provides remedial support and guidance to interdisciplinary team members to address implementation/evaluation of plans that maintain/increase customer experience with care, cost-efficiency, and quality care compliance with regulatory standards., • Communicates with internal and external care partners regarding the needs of the patient or population to ensure interventions occur in a timely and appropriate manner. Intervenes as needed when the care plan is not executed and remediates the situation to prevent reoccurrence., • Performs procedures as outlined in collaborative practice agreement and as privileged by the Credentialing Committee., • Manages quality of medical record documentation and submits billing information in accordance with Professional Corporation policy., • Provides care in one or more care settings based on the clinical requirements: virtually, telephonically or travels to patients’ homes and/or other facilities with varying environments (e.g., elevated buildings, walk-ups, care facilities, single/multiple family homes, presence of pets, etc.) using approved transportation options., • Upon request, performs peer reviews of work performance, including quality of care, clinical documentation, coding and billing practices, communication skills, and population surveillance., • May participate in the VNS Health Medical Care at Home Quality and Professional Advisory Committee and any associated workgroups related to development of evidence based clinical models of care, peer education and training, quality improvement, medical record configuration and reporting, maximizing the use of clinical decision support systems., • May act as a preceptor for student Nurse Practitioners, providing excellent role modeling of community-based primary care practice., • Assumes responsibility for continued professional growth, and maintains professional certification and licensure. For Psychiatric Nurse Practitioners only: • Conducts psychosocial assessments of interventions patients and develops treatment recommendations. Determines whether further evaluation by a collaborating psychiatrist is needed., • Provides the following services to patients: advocacy, psychoeducation, psychopharmacology, cognitive/behavioral interventions, monitoring of mental status, emotional support, brief psychotherapy and family-based interventions., • Supports and educates VNS Health staff and caregivers to enable them to better care for patients with psychiatric, cognitive, and/or behavioral challenges., • Consults with a collaborating psychiatrist as necessary to develop psychiatric evaluation and treatment plans., • Consults with the referrer on assessment, recommendations, and updates on treatment progress., • Follows treatment plans, revising and updating them as necessary, makes appropriate referrals for additional mental health services and provides crisis intervention as required., • Participates in interdisciplinary team meetings, case conferences and clinical supervision; attends in-service education programs., • Participates in special projects and performs other duties as assigned. Qualifications Licenses and Certifications: License and current registration to practice as a Registered Professional Nurse in New York State required. Certificate (license) and current registration to practice as a Nurse Practitioner in the State of New York, with a specialty in adult health, family health or gerontology required. Valid driver's license, as determined by operational/regional needs may be required. Maintains credentialed status with VNS Health Medical Care at Home and associated managed care plans required. Maintains NPI, Medicaid and Medicare provider numbers preferred. Maintains a collaborative practice agreement with a physician in compliance with New York State regulations preferred. Must be certified by ANCC or another accrediting Nurse Practitioner body – in order to bill Medicare and meet credentialing requirements required. For Psychiatric Nurse Practitioners only: Current PMHNP-BC certification required Education: Master's Degree of Science in Nursing, or other graduate degree from a nurse practitioner educational program registered by the New York State Education Department as qualifying for NP certification (licensure) required. Current ANCC or AANP certification as an adult, family or geriatric nurse practitioner required. For Psychiatric Nurse Practitioners only: Master's Degree in psychiatric-mental health Nurse Practitioner required. PhD in psychiatric-mental health Nurse Practitioner preferred. Work Experience: Minimum of two years of experience as a nurse practitioner utilizing full scope of practice preferred. Clinical home care experience or two years managerial experience preferred. Demonstrated knowledge of HEDIS and QARR quality measures, ICD-10 and CPT coding for reimbursement of services required. Bilingual skills, as determined by operational needs required. For Psychiatric Nurse Practitioners only: Minimum of two years of experience as a psychiatric nurse practitioner utilizing full scope of practice required. Compensation: $200 per visit & $77.72/hour for attending meeting or training. Pay Range USD $58.30 - USD $77.72 /Hr. About Us VNS Health has been committed to meeting the needs of New Yorkers for over 130 years. We’re one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.

Overview Provides clinical leadership to promote increased compliance with a range of quality and cost measures and standards of care. Manages service delivery of inter-professional and para-professional team members working on an individual case or population of cases. Acts as a key resource in providing clinical and operational guidance and support to assigned teams and other staff to achieve and enhance team outcomes. Provides advanced nursing clinical care for patients in accordance with current State and Federal rules and regulations for nurse practitioner's scope of practice and national standards of care. Works under the supervision of the Clinical Director for the Nurse Practitioner Program. What We Provide • Referral bonus opportunities, • Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays, • Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability, • Employer-matched retirement saving funds, • Personal and financial wellness programs, • Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care, • Generous tuition reimbursement for qualifying degrees, • Opportunities for professional growth and career advancement, • Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities What You Will Do • Manages and provides the full scope of advanced nursing practice for targeted patient populations, which may include short-term treatment of members at the point of care. Evaluates patient responses to therapy/interventions. Ensures revision of the inter-professional plan of care as necessary to achieve quality outcomes., • Serves as the clinical authority on individualized care teams and leads rounds and interdisciplinary care team meetings., • Manages and provides comprehensive, advanced nursing care, including post-discharge aftercare visits, annual comprehensive assessment visits, palliative care-care management program onboarding, and change in condition assessment visits (including physical examination, comprehensive history, screening for physical and/or psychological conditions, and point of care testing). Urgent interventions (i.e., escalations for the Care Teams, RPM, and the 24/7 Line), pharmacological and non-pharmacological interventions, ordering treatments and DME, preventative health maintenance activities, care management, referrals, discharge planning, counseling, and patient education. Establishes a treatment plan based on clinical findings and determines when further evaluation by the collaborating physician, specialist, or emergency care is warranted., • Collaborates with patients, families, primary care physicians and other team members to provide assessment and care planning. Assesses, plans, and provides intensive and continuous care management across client settings., • Manages and provides clinical services in compliance with standards of Patient-Centered Medical Home standards, meaningful use of medical record data, HEDIS and QARR quality of care measurements., • Manages inter-professional team efforts regarding the medical, nursing, therapy and ancillary care provided to patients to ensure quality outcomes are achieved., • Participates in on call coverage schedule to ensure 24/7 access to practice clinicians., • Assesses, educates, and improves client and caregiver knowledge of chronic disease, self-care management, and identification of changes in health status, including appropriate responses and actions through individualized education and inter-professional interventions., • Observes and analyzes team performance patterns related to population under care and assists in developing interventions to improve team performance. Provides remedial support and guidance to interdisciplinary team members to address implementation/evaluation of plans that maintain/increase customer experience with care, cost-efficiency, and quality care compliance with regulatory standards., • Communicates with internal and external care partners regarding the needs of the patient or population to ensure interventions occur in a timely and appropriate manner. Intervenes as needed when the care plan is not executed and remediates the situation to prevent reoccurrence., • Performs procedures as outlined in collaborative practice agreement and as privileged by the Credentialing Committee., • Manages quality of medical record documentation and submits billing information in accordance with Professional Corporation policy., • Provides care in one or more care settings based on the clinical requirements: virtually, telephonically or travels to patients’ homes and/or other facilities with varying environments (e.g., elevated buildings, walk-ups, care facilities, single/multiple family homes, presence of pets, etc.) using approved transportation options., • Upon request, performs peer reviews of work performance, including quality of care, clinical documentation, coding and billing practices, communication skills, and population surveillance., • May participate in the VNS Health Medical Care at Home Quality and Professional Advisory Committee and any associated workgroups related to development of evidence based clinical models of care, peer education and training, quality improvement, medical record configuration and reporting, maximizing the use of clinical decision support systems., • May act as a preceptor for student Nurse Practitioners, providing excellent role modeling of community-based primary care practice., • Assumes responsibility for continued professional growth, and maintains professional certification and licensure., • Participates in special projects and performs other duties as assigned. Qualifications Licenses and Certifications: License and current registration to practice as a Registered Professional Nurse in New York State required Certificate (license) and current registration to practice as a Nurse Practitioner in the State of New York, with a specialty in adult health, family health or gerontology required Valid driver's license, as determined by operational/regional needs may be required Maintains credentialed status with VNS Health Medical Care at Home and associated managed care plans required Maintains NPI, Medicaid and Medicare provider numbers preferred Maintains a collaborative practice agreement with a physician in compliance with New York State regulations preferred Must be certified by ANCC or another accrediting Nurse Practitioner body – in order to bill Medicare and meet credentialing requirements required Education: Master's Degree of Science in Nursing, or other graduate degree from a nurse practitioner educational program registered by the New York State Education Department as qualifying for NP certification (licensure) required Current ANCC or AANP certification as an adult, family or geriatric nurse practitioner required Work Experience: Minimum of two years of experience as a nurse practitioner utilizing full scope of practice preferred Clinical home care experience or two years managerial experience preferred Demonstrated knowledge of HEDIS and QARR quality measures, ICD-10 and CPT coding for reimbursement of services required Bilingual skills, as determined by operational needs required Pay Range USD $109,900.00 - USD $146,500.00 /Yr. About Us VNS Health has been committed to meeting the needs of New Yorkers for over 130 years. We’re one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.

Overview Provides clinical leadership to promote increased compliance with a range of quality and cost measures and standards of care. Manages service delivery of inter-professional and para-professional team members working on an individual case or population of cases. Acts as a key resource in providing clinical and operational guidance and support to assigned teams and other staff to achieve and enhance team outcomes. Provides advanced nursing clinical care for patients in accordance with current State and Federal rules and regulations for nurse practitioner's scope of practice and national standards of care. Works under the supervision of the Clinical Director for the Nurse Practitioner Program. • Manages and provides the full scope of advanced nursing practice for targeted patient populations, which may include short-term treatment of members at the point of care. Evaluates patient responses to therapy/interventions. Ensures revision of the inter-professional plan of care as necessary to achieve quality outcomes., • Serves as the clinical authority on individualized care teams and leads rounds and interdisciplinary care team meetings., • Manages and provides comprehensive, advanced nursing care, including post-discharge aftercare visits, annual comprehensive assessment visits, palliative care-care management program onboarding, and change in condition assessment visits (including physical examination, comprehensive history, screening for physical and/or psychological conditions, and point of care testing). Urgent interventions (i.e., escalations for the Care Teams, RPM, and the 24/7 Line), pharmacological and non-pharmacological interventions, ordering treatments and DME, preventative health maintenance activities, care management, referrals, discharge planning, counseling, and patient education. Establishes a treatment plan based on clinical findings and determines when further evaluation by the collaborating physician, specialist, or emergency care is warranted., • Collaborates with patients, families, primary care physicians and other team members to provide assessment and care planning. Assesses, plans, and provides intensive and continuous care management across client settings., • Manages and provides clinical services in compliance with standards of Patient-Centered Medical Home standards, meaningful use of medical record data, HEDIS and QARR quality of care measurements., • Manages inter-professional team efforts regarding the medical, nursing, therapy and ancillary care provided to patients to ensure quality outcomes are achieved., • Participates in on call coverage schedule to ensure 24/7 access to practice clinicians., • Assesses, educates, and improves client and caregiver knowledge of chronic disease, self-care management, and identification of changes in health status, including appropriate responses and actions through individualized education and inter-professional interventions., • Observes and analyzes team performance patterns related to population under care and assists in developing interventions to improve team performance. Provides remedial support and guidance to interdisciplinary team members to address implementation/evaluation of plans that maintain/increase customer experience with care, cost-efficiency, and quality care compliance with regulatory standards., • Communicates with internal and external care partners regarding the needs of the patient or population to ensure interventions occur in a timely and appropriate manner. Intervenes as needed when the care plan is not executed and remediates the situation to prevent reoccurrence., • Performs procedures as outlined in collaborative practice agreement and as privileged by the Credentialing Committee., • Manages quality of medical record documentation and submits billing information in accordance with Professional Corporation policy., • Provides care in one or more care settings based on the clinical requirements: virtually, telephonically or travels to patients’ homes and/or other facilities with varying environments (e.g., elevated buildings, walk-ups, care facilities, single/multiple family homes, presence of pets, etc.) using approved transportation options., • Upon request, performs peer reviews of work performance, including quality of care, clinical documentation, coding and billing practices, communication skills, and population surveillance., • May participate in the VNS Health Medical Care at Home Quality and Professional Advisory Committee and any associated workgroups related to development of evidence based clinical models of care, peer education and training, quality improvement, medical record configuration and reporting, maximizing the use of clinical decision support systems., • May act as a preceptor for student Nurse Practitioners, providing excellent role modeling of community-based primary care practice., • Assumes responsibility for continued professional growth, and maintains professional certification and licensure. For Psychiatric Nurse Practitioners only: • Conducts psychosocial assessments of interventions patients and develops treatment recommendations. Determines whether further evaluation by a collaborating psychiatrist is needed., • Provides the following services to patients: advocacy, psychoeducation, psychopharmacology, cognitive/behavioral interventions, monitoring of mental status, emotional support, brief psychotherapy and family-based interventions., • Supports and educates VNS Health staff and caregivers to enable them to better care for patients with psychiatric, cognitive, and/or behavioral challenges., • Consults with a collaborating psychiatrist as necessary to develop psychiatric evaluation and treatment plans., • Consults with the referrer on assessment, recommendations, and updates on treatment progress., • Follows treatment plans, revising and updating them as necessary, makes appropriate referrals for additional mental health services and provides crisis intervention as required., • Participates in interdisciplinary team meetings, case conferences and clinical supervision; attends in-service education programs., • Participates in special projects and performs other duties as assigned. Qualifications Licenses and Certifications: License and current registration to practice as a Registered Professional Nurse in New York State required. Certificate (license) and current registration to practice as a Nurse Practitioner in the State of New York, with a specialty in adult health, family health or gerontology required. Valid driver's license, as determined by operational/regional needs may be required. Maintains credentialed status with VNS Health Medical Care at Home and associated managed care plans required Maintains NPI, Medicaid and Medicare provider numbers preferred. Maintains a collaborative practice agreement with a physician in compliance with New York State regulations preferred. Must be certified by ANCC or another accrediting Nurse Practitioner body – in order to bill Medicare and meet credentialing requirements required. For Psychiatric Nurse Practitioners only: Current PMHNP-BC certification required Education: Master's Degree of Science in Nursing, or other graduate degree from a nurse practitioner educational program registered by the New York State Education Department as qualifying for NP certification (licensure) required. Current ANCC or AANP certification as an adult, family or geriatric nurse practitioner required. For Psychiatric Nurse Practitioners only: Master's Degree in psychiatric-mental health Nurse Practitioner required. PhD in psychiatric-mental health Nurse Practitioner preferred. Work Experience: Minimum of two years of experience as a nurse practitioner utilizing full scope of practice preferred. Clinical home care experience or two years managerial experience preferred. Demonstrated knowledge of Hedis and QARR quality measures, ICD-10 and CPT coding for reimbursement of services required. Bilingual skills, as determined by operational needs required. For Psychiatric Nurse Practitioners only: Minimum of two years of experience as a psychiatric nurse practitioner utilizing full scope of practice required. Compensation: $200 per visit & $77.72/hour for attending meeting or training. Pay Range USD $58.30 - USD $77.72 /Hr. About Us VNS Health has been committed to meeting the needs of New Yorkers for over 130 years. We’re one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a Member Support Specialist you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for patient feedback, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or in office providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Master our technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work, • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you’ll need: • At least 1 year of experience in high touch customer or patient facing roles, • Strong written and verbal communication skills, • Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams, • A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Competitive salary: the base pay for this position is $24.00-$26.00 per hour based on a full time schedule. [with a 1.25 differential for eligible extended hours] This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday-Friday between 7:30am-7:00pm based in the Murray Hill (591 Third Ave) office location in New York, NY. In this flex/float role, you would also provide coverage to the One Vanderbilt, 56th & 3rd, Bryant Park office locations as needed. Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical’s Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the and for additional information.

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a Member Support Specialist you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for patient feedback, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or in office providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Master our technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work, • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you’ll need: • At least 1 year of experience in high touch customer or patient facing roles, • Strong written and verbal communication skills, • Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams, • A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Competitive salary: the base pay for this position is $24.00-$26.00 per hour based on a full time schedule. [with a 1.25 differential for eligible extended hours] This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday-Friday between 7:30am-7:00pm based in the Upper West Side (252 W 81st St) office location in New York, NY. In this flex/float role, you would also provide coverage to the Columbus Circle, Manhattan Valley, Rockefeller Center office locations as needed. Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical’s Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the and for additional information.

Job Description PetVet Care Centers' Heart of Brooklyn Veterinary Hospital - Flatbush is currently seeking a Care Coordinator to join their team! At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter. Because life is better with pets. We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve. With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer: • Local autonomy with national support, • Career mobility and development opportunities, • A collaborative, inclusive environment where your wellbeing comes first You care for pets. We care for you. Position Overview Join our team as a Care Coordinator who contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Within the veterinary field, this position aligns closely with roles often titled Veterinary Receptionist, Customer Service Representative, or Client Care Specialist. Heart of Brooklyn – Flatbush in Brooklyn, New York, is a vibrant, community-driven practice delivering high-quality care in a collaborative environment that reflects the diversity and energy of the neighborhood it serves. Why Join Us: • We are a growing, team-oriented small animal practice in Brooklyn where client experience is everything, and we pride ourselves on delivering compassionate, efficient care while continuing to strengthen our hospital culture and operations. Key Responsibilities • Provides excellent customer service in-person, over the phone, and during high-stress situations., • Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments., • Handles basic medical emergencies for pets and owners, ensuring safety and well-being., • Assists with medication pickups, inquiries, and provides information about services and products., • Inputs and manages data in practice management software, including billing and accounts., • Assists with retail sales, weighing pets, processing faxes, and maintaining records., • Reconciles cash drawer and performs end-of-day duties for accurate financial transactions. Qualifications (Required) • High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience, • Minimum 2+ years of experience in a small animal veterinary general practice setting required, • Strong understanding of veterinary workflow, terminology, and client communication, • Experience scheduling appointments, checking clients in/out, and managing multi-line phones, • Experience obtaining and sending medical records, • Ability to review patient charts, vaccine reminders, and wellness due dates accurately, • Experience using veterinary software/PIMS systems required, • Ability to work efficiently and professionally in a fast-paced environment, • Strong communication, organization, and multitasking skills required, • Applicants must be 18 years of age or older to be considered for this position Preferred Skills (Nice to Have) • Experience with Vetter software preferred, • Experience processing estimates, invoices, and end-of-day procedures, • Knowledge of Antech/Idexx platforms and laboratory workflow, • Experience supporting surgery scheduling and workflow coordination, • Familiarity with veterinary preventive care and client education, • Experience opening/closing a veterinary hospital preferred Schedule: Full-Time (preferred), Day shift. Must have flexibility for rotating Saturdays. What We Offer We care deeply about supporting our team members — professionally and personally. Benefits include: • Medical, dental, and vision insurance, • Paid Parental Leave (birth, adoption, foster), • 401(k) with discretionary contribution, • Team Member Pet Discounts, • Emotional wellbeing support — including Calm app access and 24/7 EAP, • CE stipends and career development resources, • Grant Circle — a relief fund for team members facing personal hardship, • Local hospital culture backed by national resourcesPay Range$21—$24 USD At PetVet Care Centers, we're committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive. Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact. You care for pets. We care for you. PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.

Job Description PetVet Care Centers' Steinway Court Veterinarian is currently seeking a Veterinary Receptionist (Care Coordinator) to join their team! At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter. Because life is better with pets. We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve. With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer: • Local autonomy with national support, • Career mobility and development opportunities, • A collaborative, inclusive environment where your wellbeing comes first You care for pets. We care for you. Position Overview Join our team as a Care Coordinator who contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Within the veterinary field, this position aligns closely with roles often titled Veterinary Receptionist, Customer Service Representative, or Client Care Specialist. Steinway Court Veterinarian in Queens, New York, is a modern, urban practice known for its strong client relationships, high-quality medicine, and team-oriented culture. Key Responsibilities • Provides excellent customer service in-person, over the phone, and during high-stress situations., • Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments., • Handles basic medical emergencies for pets and owners, ensuring safety and well-being., • Assists with medication pickups, inquiries, and provides information about services and products., • Inputs and manages data in practice management software, including billing and accounts., • Assists with retail sales, weighing pets, processing faxes, and maintaining records., • Reconciles cash drawer and performs end-of-day duties for accurate financial transactions. Qualifications (Required) • Applicants must be 18 years of age or older to be considered for this position, • Must have customer service experience, • Located in Queens area, • Flexible and able to fill in if shift is necessary, • Must be fluent in Spanish Preferred Skills (Nice to Have) • CSR veterinary experience is preferred Schedule: Full-time, Day shift from Monday to Saturday What We Offer We care deeply about supporting our team members — professionally and personally. Benefits include: • Medical, dental, and vision insurance, • Paid Parental Leave (birth, adoption, foster), • 401(k) with discretionary contribution, • Team Member Pet Discounts, • Emotional wellbeing support — including Calm app access and 24/7 EAP, • CE stipends and career development resources, • Grant Circle — a relief fund for team members facing personal hardship, • Local hospital culture backed by national resourcesPay Range$22—$22 USD At PetVet Care Centers, we're committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive. Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact. You care for pets. We care for you. PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.

ProKatchers is seeking a travel nurse RN Wound Care for a travel nursing job in Brooklyn, New York. Job Description & Requirements • Specialty: Wound Care, • Discipline: RN, • Start Date: ASAP, • Duration: 13 weeks, • 40 hours per week, • Shift: 8 hours, days, • Employment Type: Travel Required Skills & Experience:\n\nThree to five (3-5) years’ experience in healthcare\n\nThe above are in addition to RN contracted labor requirements.\n\nAbility to fully utilize BHMC’s electronic record systems, equipment and other healthcare and billing systems relevant to this position.\n\n \n\nRequired Certifications & Licensure:\n\nActive NYS Registered Nurse license.\n\n \n\nCertified Wound Ostomy Nurse (CWON) issued by the WOCNCB; or Certified Wound Care Nurse (CWCN) issued by the (WOCNCB); or Certified Wound Specialist (CWS) issued by the American Board of Wound Management (ABWM); or Wound Care Certified Certification (WCC) issued by the National Alliance of Wound Care and Ostomy (NAWCO). \n\n \n\nSchedule Notes: MUST HAVE A WOUND CARE CERTIFICATE. Days - 5x8 - Occasionally work holiday and/or weekend hours. Flexible hours to support patient centered care.\n\n ProKatchers Job ID #37259512. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: RN - Wound Care About ProKatchers Founded in 2016, ProKatchers Inc. is a JCC-certified organization and a recognized leader in healthcare staffing. Named one of the Fastest Growing Healthcare Staffing Firms by Staffing Industry Analysts (SIA) for 2023–2024, we are proud to be among the top-rated companies in our industry. At ProKatchers, we offer both short- and long-term contracts, as well as travel opportunities for licensed and experienced healthcare professionals across the United States. We are committed to providing industry-leading benefits and personalized career support. We understand that finding the right fit is about more than just a job—it’s about aligning your career with your lifestyle. That’s why our dedicated team of career specialists takes the time to get to know you and match you with assignments that meet your goals and aspirations. ProKatchers has also been recognized by SIA as one of the Best Staffing Firms to Work For—a testament to our employee-first approach. We specialize in placing clinical and allied health professionals in a wide range of healthcare settings, including acute care hospitals, skilled nursing facilities, long-term care centres, rehabilitation facilities, behavioural health canters, home and community health programs, urgent care clinics, and more.

\n MetaSense, Inc. is seeking a travel nurse RN Wound Care for a travel nursing job in Brooklyn, New York. Job Description & Requirements\n \n • Specialty: Wound Care\n, • Discipline: RN\n, • Start Date: ASAP\n, • Duration: 10 weeks\n, • 40 hours per week\n, • Shift: 8 hours, days\n, • Employment Type: Travel\n \n Required Skills & Experience: \n -Three to five (3-5) years’ experience in healthcare. \n --The above are in addition to RN contracted labor requirements. \n -Ability to fully utilize electronic record systems, equipment and other healthcare and billing systems relevant to this position. \n -Good interpersonal skills. Required Certifications & Licensure: \n -Active NYS Registered Nurse license. \n -Certified Wound Ostomy Nurse (CWON) issued by the WOCNCB; or Certified Wound Care Nurse (CWCN) issued by the (WOCNCB); or Certified Wound Specialist (CWS) issued by the American Board of Wound Management (ABWM); or Wound Care Certified Certification (WCC) issued by the National Alliance of Wound Care and Ostomy (NAWCO). Description : \n -Under the direction and supervision of the Wound and Ostomy Manager, the wound, ostomy and continence nurse will provide safe, competent, quality care based on nursing theory and research to a designated group of patients. \n Responsibilities: \n -Conducts health assessments focused on wound, ostomy, and continence related care. Performs focused physical assessment, develops plan of care based on the diagnosis and individual client needs. Recommends treatments as appropriate. \n -Assist with the development, revisions, and evaluations of standards of care. \n -Assess and document patient response to wound care, ostomy, continence, fistula and complex wounds treatment. Evaluate the quality and delivery of care provided by the clinical staff. \n -Works collaboratively with the health care team and makes referrals to other disciplines as indicated. \n -Teach, counsels, and assists individuals and families to assume responsibility for prevention of complications as they relate to patients with ostomies, wounds, or continence problems. \n -Routinely providing comprehensive assessments of patients at risk for developing pressure injuries. Initiating preventative measures. \n -Participate in Unit/Department Quality Improvement and Hospital Wide Q.I activities, i.e. Incidence, Prevalence Studies and Nursing Quality. \n -Provide culturally competent patient, family and staff education consistent with cultural, ethnic, religious and other belief systems. \n -Maintain the security and confidentiality of data and information in accordance with patient rights policies. \n -Performing other tasks as assigned. \n Meta Sense Job ID #26-10557. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: BHMC - RN - Wound Care About MetaSense, Inc.\n \n Based out of New Jersey, MetaSense, Inc is one of the fastest growing, agile staffing agencies in the US. You will find that it’s easy to communicate with our recruiters and account managers because we believe you are a person first and not just a number on a spreadsheet. We take a personal approach with each person we work with. Trust MetaSense with your next and future assignments. Come join our family! \n Benefits\n \n • Dental benefits\n, • Vision benefits\n, • Referral bonus\n, • Life insurance\n, • Medical benefits\n \n

Job Description Summary: The Safe Horizon DV Shelter Program provides safe and confidential spaces for DV Survivors and their children. We are committed to providing these services with empathy, compassion, professionalism, non-judgement, and respect. Our spaces respect survivors’ right to self-determination and focus on giving families and individuals the space, both emotional and physical, to heal from the victimization and trauma they have experienced. Responsibilities: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches. • Using neutral and non-judgmental language when responding to the needs and requests of residents and ensuring that Residential Specialist are meeting this expectation;, • Provide crisis intervention including mediation and de-escalation skills to diffuse situations between resident’s family members and/or roommates;, • Monitoring intake calls to assure staff are exploring and implementing immediate safety needs and a risk management plan during screening calls for shelter placement;, • Mediating disputes and addressing grievances from a trauma informed perspective;, • Assist the Director in the day to day operations of the program by ensuring the facility is meeting coverage and facility safety regulatory standards., • Efficient oversight of the unit vacancy, billing documentation and client intake process; including attendance, client signatures and absence notifications., • Ensuring that regular health and safety checks (rounds) and unit inspections occur as required. happen from a trauma informed perspective;, • Provide staff with bi-weekly individual and monthly group supervision that is reflective and prioritizes improvement of CCP skills and includes discussions about vicarious trauma;, • Responsible for recruiting, supervising and managing performance of residential specialists, which include disciplinary actions as needed. Understanding and responding to vicarious trauma with a focus on self-care (both for self and for staff members);, • Completing annual staff performance evaluations; developing staff professional development Secondary Job Functions: Qualifications: • High school equivalency or high school diploma plus three years of relevant training and experience in human services or related field If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Hiring Range: $25.82 - $29.05 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Job Title: Criminal Justice Specialist (LMHC, MHC-LP, LMSW, LCSW) Job Summary: As a Criminal Justice Specialist, you'll deliver evidence-based, mobile mental health services with high fidelity to the ACT model, supporting adults with serious mental illness, co-occurring substance use disorders, and extensive criminal legal system involvement. You'll build strong therapeutic relationships through community outreach, engagement, and psychoeducation while helping clients achieve recovery, maintain stability, and successfully complete their ATI mandates. In this role, you'll serve as a vital liaison between clients, the Nathaniel ACT Team, and the criminal legal system. You'll provide court updates, coordinate continuity of care during periods of incarceration, advocate with defense attorneys and other justice partners, and help clients navigate complex legal processes while ensuring their behavioral health needs remain at the forefront of treatment planning. As part of a multidisciplinary ACT team, you'll contribute broadly to all aspects of client care. While you bring specialized expertise in criminal justice, ACT clinicians serve as both generalists and specialists, allowing you to apply your clinical strengths, expand your expertise, and provide comprehensive, person-centered services that promote long-term recovery and successful community integration. This is a unique opportunity to join one of the nation's pioneering ACT Alternative-to-Incarceration programs, where you'll make a meaningful impact by helping individuals build healthier, more stable lives while advancing equitable, treatment-focused alternatives to incarceration. Salary: The salary for this role is $66,950 per year Shift Hours: This position is full-time Monday - Friday from 9:00 AM - 5:00 PM Location Address: 25 Chapel Street, Brooklyn, NY 11201. Our office is easily accessible by public transportation. Workplace Flexibility: Flexible - Staff have flexibility to complete their work day from home or another suitable space, typically after reporting to the office and/or engaging in field or community-based work. Office starts 4 days per week, and Community work is 5 days per week, can finish notes at home. What You Will Be Doing: • Provide at least 80 percent of treatment contacts in the community and complete expected minimum monthly treatment contacts, including leading groups when clinically indicated., • Attend and participate in daily team meetings to discuss clients’ clinical and case management issues and needs., • Attend and participate in daily team meetings to discuss clients’ clinical and case management issues and needs., • Complete documentations required by the NYS Office of Mental Health (OMH) and NYC Department of Health and Mental Hygiene’s (DOHMH) licensing guidelines, NYS Medicaid billing guidelines as well as per CASES ACT Policy and Procedures., • Collaborate with client’s support network and other service providers on treatment planning, service coordination, and case management support with the goal of promoting client’s recovery and stability in the community., • Provide clinical services that are anti-racist, gender-responsive, culturally humble, trauma-informed, recovery-oriented, client-centered, and evidence-based., • Complete required documentations and toxicology tests for clients with active Assisted Outpatient Treatment (AOT)order., • Provide 24-hour crisis intervention on-call services on rotating basis., • Provide culturally competent services in accordance with CASES policies and practice. What We Are Looking For: • LMHC, MHC-LP, LMSW, LCSW, with current New York State license., • Experience working with individuals with serious mental illness, and/or co-occurring substance use disorders., • Experience with various evidence-based models pertaining to treatment of substance use, and mental illness., • A team player, highly organized and self-motivated., • Individuals with lived experience are encouraged to apply. Preferred Skills: • Experience working with individuals involved in the criminal legal system., • Fluency in Spanish. Benefits: CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including: • Medical, • Dental, • Vision, • Vacation and Paid Time Off – starting at 25 days-off annually, plus an additional summer self-care day, • 12 Paid Holidays per year, • Retirement 403b Competitive matching up to 6%, • Employee Referral Program, • Visit www.cases.org/careers/ to learn more about benefits offered by the CASES Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for. CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system. #tr2r Monday - Friday, 9am to 5pm ET 35 hours per week excluding breaks

Job Description Responsibilities: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches. • Using neutral and non-judgmental language when responding to the needs and requests of residents and ensuring that Residential Specialist are meeting this expectation;, • Provide crisis intervention including mediation and de-escalation skills to diffuse situations between resident’s family members and/or roommates;, • Monitoring intake calls to assure staff are exploring and implementing immediate safety needs and a risk management plan during screening calls for shelter placement;, • Mediating disputes and addressing grievances from a trauma informed perspective., • Assist the Director in the day to day operations of the program by ensuring the facility is meeting coverage and facility safety regulatory standards., • Efficient oversight of the unit vacancy, billing documentation and client intake process; including attendance, client signatures and absence notifications., • Ensuring that regular health and safety checks (rounds) and unit inspections occur as required. happen from a trauma informed perspective;, • Provide staff with bi-weekly individual and monthly group supervision that is reflective and prioritizes improvement of CCP skills and includes discussions about vicarious trauma;, • Responsible for recruiting, supervising and managing performance of residential specialists, which include disciplinary actions as needed. Understanding and responding to vicarious trauma with a focus on self-care (both for self and for staff members);, • Completing annual staff performance evaluations; developing staff professional development Secondary Job Functions: Qualifications: High school equivalency or high school diploma plus three years of relevant training and experience in human services or related field Additionally, the candidate that is selected to fill this role must have or make arrangements to obtain the following certifications within the first 3 months of hire: • First Aid and Safety with CPR from the American Red Cross, • New York State Security Guard License, • F-02 Fire Guard Certification, • F-80 Fire Guard Certification If the candidate that is chosen for this position has Fire Guard certification cards that list a former employer, then the candidate must request updated cards that reflect the name of the new employer. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $25.82 to $27.48 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025 and recognized for Great Employee Benefits!

Job Description Summary: The Safe Horizon DV Shelter Program provides safe and confidential spaces for DV Survivors and their children. We are committed to providing these services with empathy, compassion, professionalism, non-judgement, and respect. Our spaces respect survivors’ right to self-determination and focus on giving families and individuals the space, both emotional and physical, to heal from the victimization and trauma they have experienced. Responsibilities: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches. • Using neutral and non-judgmental language when responding to the needs and requests of residents and ensuring that Residential Specialist are meeting this expectation;, • Provide crisis intervention including mediation and de-escalation skills to diffuse situations between resident’s family members and/or roommates;, • Monitoring intake calls to assure staff are exploring and implementing immediate safety needs and a risk management plan during screening calls for shelter placement;, • Mediating disputes and addressing grievances from a trauma informed perspective;, • Assist the Director in the day to day operations of the program by ensuring the facility is meeting coverage and facility safety regulatory standards., • Efficient oversight of the unit vacancy, billing documentation and client intake process; including attendance, client signatures and absence notifications., • Ensuring that regular health and safety checks (rounds) and unit inspections occur as required. happen from a trauma informed perspective;, • Provide staff with bi-weekly individual and monthly group supervision that is reflective and prioritizes improvement of CCP skills and includes discussions about vicarious trauma;, • Responsible for recruiting, supervising and managing performance of residential specialists, which include disciplinary actions as needed. Understanding and responding to vicarious trauma with a focus on self-care (both for self and for staff members);, • Completing annual staff performance evaluations; developing staff professional development Secondary Job Functions: Qualifications: • High school equivalency or high school diploma plus three years of relevant training and experience in human services or related field If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Hiring Range: $25.82 - $29.05 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Bilingual Spanish Case Acceptance Specialist Brooklyn, NY This is a full-time in person position. Pay: $21.00-$25.00 per hour About Us: With 50 years of dedicated service to our communities, Personal Touch has been a trusted provider of home care. Our priority lies in ensuring exemplary patient care while fostering a supportive and empowering workplace culture for all team members. Why Choose Us: At Personal-Touch Home Care, we are committed to creating a rewarding and fulfilling experience for our team members. Our established history and reputation provide a stable and trusted foundation for your career. Join us in positively impacting the lives of our patients and their families. As a member of our team, you will enjoy a wide range of benefits that enhance your overall well-being and support your career growth. They include: • Employee Recognition Programs: We acknowledge and celebrate your contributions., • Comprehensive Health Benefits: We offer an inclusive package with Medical, Dental, Vision, Accident, and Long-Term Disability Coverage to ensure access to quality medical care while promoting overall wellness., • Generous Paid Time Off: We provide generous paid time off to ensure you can recharge and return to work refreshed, leading to greater productivity and job satisfaction. We support a healthy work-life balance., • Retirement Benefits: We offer a 401k plan to secure your financial future and help you save for retirement., • Life Insurance: We offer company paid life insurance providing peace of mind and financial protection for you and your loved ones., • Mileage Reimbursement: We make sure you're compensated for your business travel., • Opportunities for Professional Growth and Development: Empowering you to thrive and grow., • Employee Assistance Program: Supporting the well-being of you and your family., • Perks Program: Exclusive deals and offers on products, services, and experiences you need and love. JOB SUMMARY: The Case Acceptance Specialist plays a vital role in ensuring a seamless admission process for new patients in a licensed home health care agency. This position is responsible for evaluating, coordinating, and facilitating the acceptance of new patient cases, ensuring compliance with all regulatory guidelines, and maintaining high levels of communication and collaboration with referral sources, patients, families, and internal teams. KEY RESPONSIBILITIES: Case Acceptance Coordination: Review and evaluate referral information for accuracy, completeness, and appropriateness for home health care services. (Case offers) Verify eligibility for services based on payer sources, clinical needs, and agency capabilities. Collaborate with clinical staff to assess patient needs and ensure the availability of appropriate services. Ensure all documentation and authorizations are in place prior to accepting cases. Communication and Collaboration: Serve as the primary point of contact for referral sources, patients, and their families during the onboarding process. Maintain clear and timely communication with internal teams, including the clinical, coordination, and billing departments. Address questions or concerns from patients, families, or referral sources regarding the admission process. Seek assistance when necessary. Conduct welcome calls upon receipt of member information and update operating systems accordingly. Documentation and Compliance: Ensure all required documentation pertaining to services like insurance authorizations, is obtained and completed accurately. Enter patient data into the agency’s electronic health record (EHR) system promptly and accurately. When needed. Maintain compliance with state, federal, and agency regulations related to patient admissions and care. Ensuring Alerts and TALs are completed upon accepting members. Ensure initial visit and notes are updated. Operational Support: Monitor the status of open cases and follow up with referral sources to expedite the intake process. Escalate issues or barriers to case acceptance to the Intake Manager or Director of Patient Services as needed. Monitor case acceptance logs and address discrepancies when they arise. Identify opportunities to streamline the intake and case acceptance process for improved efficiency and patient satisfaction. QUALIFICATIONS: High school diploma or equivalent required; associate or bachelor’s degree in a related field preferred. Minimum of 1-3 years of experience in home health care, case acceptance coordination, or case management. Familiarity with home health care services. Strong organizational skills with the ability to manage multiple tasks and deadlines. Excellent communication and interpersonal skills to interact effectively with referral sources, patients, and team members. Detail-oriented with strong analytical skills to review and process patient information accurately. Microsoft Office Suite and Excel. · Knowledge of state and federal regulations for home health care admissions. Ability to work in a fast-paced environment with changing priorities. Strong problem-solving skills to address barriers to case acceptance. Key Performance Indicators (KPIs): Timely processing of new referrals and patient admissions. Accuracy of completed documentation and data entry. Satisfaction levels of referral sources, patients, and families during the intake process. FUNCTIONAL ABILITIES: Must be able to remain in a stationary position (e.g., seated or standing) for extended periods while performing desk-based tasks. Must be able to operate a computer and other standard office equipment (e.g., copier, scanner, phone system). Must be able to communicate effectively in English with internal and external contacts in both verbal and written form. Must be able to read and understand in English written documents and data on a computer screen and in printed form (font size 12 or larger). Must be able to exchange accurate information in one-on-one and group settings. Must be able to occasionally lift or move office supplies and materials weighing up to 20 pounds. Must be able to perform multiple tasks and manage frequent interruptions in a fast-paced office environment. Must be able to travel within the office or between departments as necessary to complete tasks. Pay: $21.00-$25.00 per hour Job Type: Full-time We are excited to welcome passionate and dedicated individuals to join our team at Personal Touch Home Care. We’re more than just a company; we’re a close-knit family dedicated to supporting each other’s success and well-being. Apply now and join us in making a positive impact on the communities we serve.

Job DescriptionDescription: Job Title: Warehouse/Receiving Specialist Reports to: Warehouse Manager Location: Bronx, NY Position Summary: Kommissary is a social enterprise on a mission to spread joy through food. We produce and deliver high volumes of meals spanning a diverse array of cuisines to every demographic in New York City. Kommissary is seeking a Warehouse/ Receiving Specialist that will work efficiently in a high-paced environment, using good verbal and written communication skills. This person should have the ability to work independently as well as part of a team. We are looking for a reliable and detail-oriented person with a stable work history for this job. This is an excellent opportunity to join a successful, growth-oriented company. At Kommissary, you'll become part of a team dedicated to delivering unparalleled hospitality. Responsibilities & Duties: • Sign for and verify deliveries by box count (Receiving)., • Cross-reference packing slips, certificates of conformance to items received (Receiving)., • Pick items from stock as per stock withdrawal or manager request., • Ensure all items are labeled and packed appropriately for shipping., • Maintain neat, orderly workstations and warehouse storage., • Inspect items for physical or cosmetic damage, noting and reporting any irregularity., • Complete material discrepancy forms as deemed necessary, and liaise with purchasing agent for corrective action., • Receive POs on system, assign warehouse locations, and ensure items are available for picking., • Verify items are picked correctly for billing (Invoicing)., • Validate stock withdrawal parameters (collect/prepaid) and calculate freight accordingly., • Create shipping labels for boxes – with correct addresses and ship methods. Qualifications: • Able to read alpha and numeric codes from pick sheets and slots., • Able to consistently meet minimum production standards., • Able to operate electronic pallet jacks to stack cases on pallets and shrink wrap completed order., • Able to select orders accurately and quickly., • Able to work overtime when necessary., • High school or equivalent., • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays., • Can lift up to 50 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach., • Work 40 hours/week, and overtime as required. Physical Requirements: The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Lift up to 50lbs., • Work standing or walking for long periods of time., • Work bending and squatting., • Fast paced movement., • Work in all weather conditions. Compensation & Benefits: Pay range is $18.00 -$20.00, depending on skill level, experience and/or education. Compensation offered is also subject to local wage and hour laws. PTO, Health, Dental and Vision Insurance, and more! Other Duties: This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Equal Employment Opportunity: Kommissary does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Kommissary is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact us at HR@kommissary.com. E-Verify Notice: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Requirements:

Job DescriptionDescription: Job Title: Warehouse Specialist and Administrator Reports to: Warehouse Manager Location: Bronx, NY Position Summary: Kommissary is a social enterprise on a mission to spread joy through food. We produce and deliver high volumes of meals spanning a diverse array of cuisines to every demographic in New York City. Kommissary is seeking a Warehouse/ Receiving Specialist that will work efficiently in a high-paced environment, using good verbal and written communication skills. This person should have the ability to work independently as well as part of a team. We are looking for a reliable and detail-oriented person with a stable work history for this job. This is an excellent opportunity to join a successful, growth-oriented company. At Kommissary, you'll become part of a team dedicated to delivering unparalleled hospitality. Responsibilities & Duties: • Sign for and verify deliveries by box count (Receiving)., • Cross-reference packing slips, certificates of conformance to items received (Receiving)., • Pick items from stock as per stock withdrawal or manager request., • Ensure all items are labeled and packed appropriately for shipping., • Maintain neat, orderly workstations and warehouse storage., • Inspect items for physical or cosmetic damage, noting and reporting any irregularity., • Complete material discrepancy forms as deemed necessary, and liaise with purchasing agent for corrective action., • Receive POs on system, assign warehouse locations, and ensure items are available for picking., • Verify items are picked correctly for billing (Invoicing)., • Validate stock withdrawal parameters (collect/prepaid) and calculate freight accordingly., • Create shipping labels for boxes – with correct addresses and ship methods. Qualifications: • Able to read alpha and numeric codes from pick sheets and slots., • Able to consistently meet minimum production standards., • Able to operate electronic pallet jacks to stack cases on pallets and shrink wrap completed order., • Able to select orders accurately and quickly., • Able to work overtime when necessary., • High school or equivalent., • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays., • Can lift up to 50 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach., • Work 40 hours/week, and overtime as required. Physical Requirements: The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Lift up to 50lbs., • Work standing or walking for long periods of time., • Work bending and squatting., • Fast paced movement., • Work in all weather conditions. Compensation & Benefits: Pay range is $18.00 - $20.00, depending on skill level, experience and/or education. Compensation offered is also subject to local wage and hour laws. PTO, Health, Dental and Vision Insurance, and more! Other Duties: This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Equal Employment Opportunity: Kommissary does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Kommissary is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact us at HR@kommissary.com. E-Verify Notice: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Requirements:

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, and vitals, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, • Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, • Strong written and verbal communication skills, • A High School Diploma or equivalent, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus), • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care, • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices. The range for this role is $24 to $26 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ This is a full time role (40 hours/week) with 8 hour shifts generally taking place between Monday - Friday 7:30am-7:00pm based in person at the NoMad office in Manhattan, NY. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, and vitals, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, • Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, • Strong written and verbal communication skills, • A High School Diploma or equivalent, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus), • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care, • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices. The range for this role is $24 to $26 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday-Friday between 7:30am-7:00pm based in person at the Flatiron office location in Manhattan, NY. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Float Phlebotomist/Administrative Assistant (internally known as Flex Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. Our Flex Lab Services Specialist/Member Support Specialist support multiple offices in a Market. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, and vitals, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, • Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, • Strong written and verbal communication skills, • A High School Diploma or equivalent, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus), • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care, • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices The range for this role is $25.75 to $27.75 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday-Friday between 7:30am-7:00pm based in the FiDi (185 Broadway) office location in New York, NY. In this flex/float role, you would also provide coverage to offices in the Downtown and Brooklyn districts as needed. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Float Phlebotomist/Administrative Assistant (internally known as Flex Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. Our Flex Lab Services Specialist/Member Support Specialist support multiple offices in a Market. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, and vitals, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, • Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, • Strong written and verbal communication skills, • A High School Diploma or equivalent, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus), • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care, • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices The range for this role is $25.75 to $27.75 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday-Friday between 7:30am-7:00pm based in the Meatpacking W 14th St office location in New York, NY. In this flex/float role, you would also provide coverage to the Morgan Stanley New York Plaza and Morgan Stanley Purchase office locations as needed. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, and vitals, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, • Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, • Strong written and verbal communication skills, • A High School Diploma or equivalent, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus), • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care, • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices. The range for this role is $24 to $26 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday-Friday between 7:30am-7:00pm based in person at the Park Slope (794 Union Street) office in New York. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, and vitals, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, • Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, • Strong written and verbal communication skills, • A High School Diploma or equivalent, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus), • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care, • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices. The range for this role is $25.75 to $27.75 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ This is a full time role (40 hours/week) with 8 hour shifts generally taking place between 7:30am-7:00pm. This role is based out of our Mamaroneck office and will flex to other locations within the market to support as needed. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Float Phlebotomist/Administrative Assistant (internally known as Flex Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. Our Flex Lab Services Specialist/Member Support Specialist support multiple offices in a Market. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, and vitals, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, • Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, • Strong written and verbal communication skills, • A High School Diploma or equivalent, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus), • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care, • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices The range for this role is $25.75 to $27.75 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday-Friday between 7:30am-7:00pm based in the Upper East Side 65th & 3rd office location in New York, NY. In this flex/float role, you would also provide coverage to the 56th & 3rd, Morgan Stanley, One Vanderbilt office locations as needed. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job Description Job Title: Wellness Specialist Job Summary: CASES is seeking a Wellness Specialist to join the FACT team. This is a Master’s level mental health clinician who outreaches clients in the community to provide treatment and services with high fidelity to the ACT model. The Wellness Specialist provides engagement services, clinical assessment, and psychoeducation to clients, utilizing the Wellness Recovery Action Plan (WRAP) when clinically appropriate, with the overarching goal of promoting recovery and stability in the community. Specific title does not limit the scope of clinical services that the staff member provides as FACT staff are both generalists and specialists, based on their areas of experience and interest. The purpose of Forensic Assertive Community Treatment (FACT) is to deliver comprehensive and effective services to individuals (age 18 and up) who are diagnosed with severe mental illness (SMI), suffer from co-occurring substance use disorders, have histories of criminal legal system involvement, and whose needs have not been well met by more traditional service delivery approaches. Assertive Community Treatment (ACT) is an evidence-based practice that provides an integrated set of other evidence-based treatment, rehabilitation, case management, and support services delivered by a mobile, multi-disciplinary mental health treatment team to support recipient recovery through a highly individualized approach that provides recipients with the tools to obtain and maintain housing, employment, relationships and relief from symptoms and medication side effects. Salary: The salary range for the Wellness Specialist is $68,959 (LMSW/MHC-LP) to $72,000 (LCSW/LMHC) per year. Shift Hours: The Wellness Specialist position is full-time working Monday through Friday from 9:00 am to 5:00 pm. Location Address: 2090 Adam Clayton Powell JR Blvd, New York, N.Y. 10027. Workplace Flexibility: Flexible (for roles that have days that can be partially remote, e.g., being able to draft notes at home after going to the office/community in the morning). Staff are able to start their day remotely 1 day per week (Mondays). What you will be doing: • Provide 80 percent of treatment contacts in the community and complete expected minimum monthly treatment contacts, including leading groups when clinically indicated, • Attend and participate in daily team meetings to discuss clients’ clinical and case management issues and needs, • Complete documentations required by the NYS Office of Mental Health (OMH) and NYC Department of Health and Mental Hygiene’s (DOHMH) licensing guidelines, NYS Medicaid billing guidelines as well as per CASES ACT Policy and Procedure, • Collaborate with client’s support network and other service providers on treatment planning, service coordination, and case management support with the goal of promoting client’s recovery and stability in the community, • Provide clinical services that are anti-racist, gender-responsive, culturally humble, trauma-informed, recovery-oriented, client-centered, and evidence-based, • Complete required documentations and toxicology tests for clients with active Assisted Outpatient Treatment (AOT) order, • Provide 24-hour crisis intervention on-call services on rotating basis, • Provide culturally competent services in accordance with CASES policies and practice What we are looking for: LMHC, MHC-LP, LMSW, LCSW, with current New York State license Experience with various evidence-based models pertaining to treatment of substance use, and mental illness A team player, highly organized and self-motivated Proficient in computers Individuals with lived experience are encouraged to apply Preferred Skills: • Fluency in Spanish preferred, • Experience working with individuals involved in criminal legal system preferred Employee Benefits: CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including: • Medical, • Dental, • Vision, • Vacation and Paid Time Off – starting at 25 days, • 12 Paid Holidays per year., • Retirement 403(b) Competitive matching up to 6%., • Employee Referral Program Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for. CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system. Monday - Friday, 9am to 5pm 35 hours per week excluding breaks

Looking to start a rewarding career path in the healthcare industry? Use Dreambound to find a Medical Billing and Coding program that will prepare you for this high-demand, entry-level role. A medical billing and coding specialist processes and codes healthcare claims to ensure accurate billing and

Job Description Overview: Demonstrate competency as a claims resolution specialist for a large-scale multi-specialty/multi-site healthcare organizations in the U.S. • Perform claims resolution or medical billing and appeals or claims denials in Athena within the last two years., • Conduct AR Follow-up both on front end scrubs and back end denials through best practices. Scrub charges for submission and launch appeals via the Athena billing platform., • Review and clear claim edits in the system. Types of edits to be worked include registration, insurance, charge, and related issues for high volume practices., • Demonstrate a detailed understanding of how to read and interpret EOB's and denials from all insurance carriers (including the financial components such as co-pays, deductibles, and co-insurance)., • Possess a thorough knowledge of appeals processing from end to end across all payer categories based on insurance denials., • Differentiate between best practices of appeal, coding review, credentialing review and/or adjustment., • Contact insurance companies and utilize web portal and websites for appeal, eligibility, remittance, and payment information., • Candidate must be able to report and communicate issues and trends., • Meet or exceed daily productivity benchmarks. Knowledge, Skill, and Experience Requirements: • 3+ years of experience in claims resolution or medical billing., • A minimum of 3 years of documented experience on the Athena billing platform is required., • Working knowledge of CPT, ICD-10, and medical terminology., • Complete understanding of follow-up processes., • Solid background in AR and overall Revenue Cycle policies and procedures., • Experience working in a physician billing environment., • Excellent communication skills., • Proficiency in Microsoft Office Suite, including Word and Excel.

Job Description Job Title: Senior Collections Specialist Location: New York, NY 10019 Salary/Payrate: $85K-$105K annually, + AWESOME benefits!!! Work Environment: Hybrid (2-days onsite/3-days remote) Term: Permanent / Fulltime Bachelor’s degree required: Yes JOB DESCRIPTION #LI-SS1 Our client, an AmLaw 50 firm, is seeking a Senior Collections Specialist at their offices in New York City. This is a full time, permanent role that allows for remote work 3 days a week and pays an annual base salary of $85K to $105K plus an excellent benefits package. Thirty-five-hour work week, overtime eligible. A Bachelor’s degree is required. The Senior Collections Specialist will be responsible for: • Reviewing status of assigned client accounts, following up and monitoring aging receivables., • Collaborating with assigned partners within the Practice Team to review their matters and determine action plans for collections., • Communicating & collaborating directly with clients to secure payments on a timely basis., • Providing documentation and analysis to partners and clients as needed., • Maintaining detailed records of steps taken to facilitate payments., • Coordinating with Supervisor and Practice team regarding assigned receivables portfolio and discussing strategy and escalation as needed., • Assisting the Collections & Practice teams with researching , analyzing, and resolving client deductions and unapplied credits., • Collaborating with other teams including the Billing Department and Finance Department regarding client deductions, cash receipts, collections, and other special projects. Requirements: • Must have a minimum of 3 years’ experience as a Collections Specialist in the legal or professional service industry. Previous experience at a law firm and interfacing with partners and clients are a plus. Aderant, Elite & E Billing Systems experience are a plus., • Bachelor’s degree required., • Must have the capability to follow up on client accounts with minimal supervision., • Must be a motivated self-starter with the ability to work well under pressure and with a high degree of accuracy., • Ability to meet strict deadlines and interact well with co-workers., • Excellent interpersonal, communication and analytical skills., • Attention to detail., • Must be proficient in Word and Excel.

Job Description Job Title: Housing Specialist Job Summary: The Housing Specialist is a Bachelor’s level clinician who outreaches clients in the community to provide treatment and services with high fidelity to the ACT model. The Housing Specialist provides psychoeducation and support for clients’ housing needs, including but not limited to: submitting HRA2010e supportive housing applications, coordinating with shelter or current housing provider for clients’ housing needs, assessing and promoting clients’ housing readiness, exploring clients’ skills and needs in obtaining and maintaining independent living, advocating for clients to receive the appropriate level of housing as well as supports in their living environments. Specific titles do not limit the scope of clinical services that the staff member provides as ACT staff are both generalists and specialists, based on their areas of experience and interest. The purpose of Assertive Community Treatment (ACT) is to deliver comprehensive and effective services to individuals (age 18 and up) who are diagnosed with serious mental illness (SMI) and whose needs have not been well met by more traditional service delivery approaches. These individuals also suffer from co-occurring substance use disorders and may have histories of criminal legal system involvement. ACT is an evidence-based practice that provides an integrated set of other evidence based treatment, rehabilitation, case management, and support services delivered by a mobile, multi-disciplinary mental health treatment team to support recipient recovery through a highly individualized approach that provides recipients with the tools to obtain and maintain housing, employment, relationships and relief from symptoms and medication side effects. Shift Hours: This position is full-time Monday – Friday from 9:00 AM – 5:00 PM Salary: The salary for this role is $63,654 Location Address: 25 Chapel Street, Brooklyn, NY 11201. Our office is easily accessible by public transportation. Workplace Flexibility: Flexible - Staff have the flexibility to complete their workday from home or another suitable space, typically after reporting to the office and/or engaging in field or community-based work What You Will Be Doing: • Provide at least 80 percent of treatment contacts in the community and complete expected minimum monthly treatment contacts, including leading groups when clinically indicated, • Attend and participate in daily team meetings to discuss clients’ clinical and case management issues and needs, • Complete documentations required by the NYS Office of Mental Health (OMH) and NYC Department of Health and Mental Hygiene’s (DOHMH) licensing guidelines, NYS Medicaid billing guidelines as well as per CASES ACT Policy and Procedures, • Collaborate with client’s support network and other service providers on treatment planning, service coordination, and case management support with the goal of helping clients obtain and maintain stable housing, • Provide support and assistance for clients’ housing needs, including but not limited to: identifying housing risks and needs for clients, submitting housing applications and referrals (HRA2010e), preparing clients for housing interviews, escorting and supporting clients in attending housing interviews, • Provide clinical services that are anti-racist, gender-responsive, culturally humble, traumainformed, recovery-oriented, client-centered, and evidence-based, • Complete required documentations and toxicology tests for clients with active Assisted Outpatient Treatment (AOT) order, • Provide 24-hour crisis intervention on-call services on rotating basis, • Provide culturally competent services in accordance with CASES policies and practice. What We Are Looking For: • Bachelor’s degree, • Experience working with individuals with serious mental illness, and/or co-occurring substance use disorders, • Experience with HRA2010e supportive housing application and familiarity with housing resources for ACT-eligible population, • A team player, highly organized and self-motivated, • Proficient in computers, • Individuals with lived experience are encouraged to apply. Preferred Skills: • Experience working with individuals involved in the criminal legal system, • Fluency in Spanish Employee Benefits: CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including: • Medical, • Dental, • Vision, • Vacation and Paid Time Off – starting at 25 days-off annually, plus an additional summer self-care day, • 12 Paid Holidays per year, • Retirement 403b Competitive matching up to 6%, • Employee Referral Program, • Visit www.cases.org/careers/ to learn more about benefits offered by the CASES Our Values At CASES, we like to move with PURPOSE, which reflects our values: PEOPLE| Hold people’s stories with dignity UNITY| Commit to a shared mission RESPECT| Celebrate the strength of diversity PROGRESS| Always work to improve OPTIMIZE| Make the best use of resources SOLUTIONS| Work together to solve problems EMPATHY| Seek to understand others Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for. CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system. Monday - Friday, 9am to 5pm 35 hours per week excluding breaks

Job Description About NeuSpark Person Directed Services: NeuSpark PDS provides person-centered, community-based supports for individuals with developmental disabilities. Through a range of residential, day, and community services, we empower people to lead meaningful, self-directed lives with dignity and purpose. Our programs are built around each person’s unique strengths, goals, and needs promoting independence, inclusion, and active participation in community life. NeuSpark PDS’s supports foster choice, connection, and personal growth, while also addressing physical and medical needs with care and respect. At NeuSpark PDS, we don’t just support individuals we amplify their voices, celebrate their potential, and help spark brighter futures. Summary: Seeking a detail-oriented and mission-driven Quality Improvement and Compliance Specialist to support NeuSpark PDS in maintaining adherence to OPWDD regulations, Medicaid standards, and internal policies. This role ensures organizational compliance with Part 521 (OMIG), HCBS community integration metrics, and other regulatory requirements. The QICS will assist the Director of Quality Improvement & Compliance in monitoring, auditing, and reporting quality indicators across all programs, collaborating with program leadership to implement corrective actions and continuous quality improvement initiatives across programs. The ideal candidate has strong auditing, compliance, and analytical skills, along with experience in human services or healthcare. Essential Functions and Key Responsibilities: • Ensure compliance with Federal and State regulations (42 CFR 483; 14 NYCRR 524, 586, 624, 625, 633, 681) and agency policies through site visits, training, and documentation review., • Conduct thorough investigations of all reportable incidents, notable occurrences, and policy violations within regulatory timeframes., • Perform regular site visits to verify proper maintenance, cleanliness, and adherence to all regulatory and agency standards., • Review program records to confirm staff completion of required trainings and in‑service requirements., • Communicate results of site visits, investigations, and reviews to program staff and leadership; maintain clear, professional written documentation., • Attend and participate in supervisory meetings, trainings, and other required sessions., • Deliver trainings and communicate regulatory requirements effectively to staff., • Conduct site visits and trainings across multiple locations., • Transport self to various assigned program sites as needed., • Collaborate with billing teams to ensure accurate Medicaid billing documentation and review supporting documents for accuracy and regulatory compliance., • Serve as a liaison between program staff, central office departments, and external resources to support staff development and program quality., • Support staff and departments to ensure the safety and well‑being of individuals served., • Identify and communicate training needs through site visits and compliance reviews, • Provide technical assistance to Program Directors, Managers, Clinicians, and other staff on compliance requirements and quality operations., • Attend assigned trainings within and outside the agency., • Maintain strict confidentiality at all times., • Adapt to schedule or location changes based on agency needs., • Partner with other dept. teams to implement compliance audits and develop or select quality audit tools., • Ensure corrective action plans are completed for deficiencies identified in internal or external audits., • Request and review Medicaid billing documentation to ensure accuracy, completeness, and compliance., • Support continuous quality improvement initiatives as assigned Qualifications:, • Bachelor’s degree in human services, Healthcare Administration, or related field (or equivalent experience)., • 2+ years of experience in compliance, quality assurance, or program evaluation, • Knowledge of OPWDD regulations, Medicaid billing compliance, and HCBS standards, • Strong organizational, analytical, and communication skills, • Proficiency in Microsoft 365 (e.g. SharePoint; Fabric, PowerBi), external reporting systems (i.e. WSIR, IRMA, CHOICES, NIMIRS), and data analysis tools.; experience with EHR systems highly preferred, • Strong communication, critical thinking, and organizational skills This position is on-site (5 days a week) reporting to the Corporate Office - 33 35th Street, Ste B621, Bldg 5, Brooklyn, NY 11232 NeuSpark PDS is committed to fostering a welcoming, inclusive, and respectful environment for our employees, contractors, and the diverse people and families we serve. We value diversity in our workplace because teams are stronger when people bring different perspectives and experiences. NeuSpark PDS does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, or any other protected characteristic under applicable law. All employees and contractors are responsible for maintaining a culture free from discrimination and harassment by treating others with empathy, kindness, and respect. Monday - Friday, 9 AM - 5 PM 40 hours a week

Job DescriptionAbout Elite Elite Home Health Care is a licensed home care agency that provides professional homecare services in the New York Metropolitan area, Central, and Upstate NY Regions. At Elite, we only hire the most qualified nurses, home health aides and caregivers who are hand-picked based on their skills and capabilities. They are all licensed, insured and cleared with extensive background screening. But most importantly, our caregivers are known for their warmth, attentiveness and reliability. Our main goal is to deliver compassionate, professional, and integrity-centered care to our clients. We work within the community to provide quality home care for individuals in need. We are committed to providing our clients with the best possible and most compassionate care!Job Summary The Authorizations Specialist plays a critical role in obtaining and managing authorizations for medical services provided to patients. This individual will be responsible for entering authorizations into the system, following up on missing authorizations, and ensuring that all necessary authorizations are obtained before billing. The Authorizations Specialist will work closely with patients, healthcare providers, and insurance companies to facilitate the authorization process efficiently and accurately. Essential Duties and Responsibilities: • Enter authorizations for medical services into the appropriate systems or databases accurately and promptly., • Follow up on missing authorizations by contacting patients, insurance companies, and healthcare providers to obtain the necessary documentation., • Monitor the status of authorizations and follow up with insurance companies and healthcare providers as needed to expedite the approval process., • Coordinate with the billing department to ensure that all authorized services are billed accurately and in a timely manner., • Communicate with patients regarding the status of their authorizations and provide assistance with any authorization-related questions or concerns., • Maintain detailed and accurate records of all authorizations, including documentation of communications and follow-up activities., • Collaborate with other members of the healthcare team, including physicians, nurses, and administrative staff, to ensure that all authorization requirements are met., • Stay informed about changes to insurance regulations, policies, and procedures related to authorizations and ensure compliance with relevant guidelines., • Prepare accurate reports related to patient authorizations and insurance eligibility., • Review patient eligibility and coordinate follow-up with patients, payers, and internal staff to resolve coverage issues., • Assist disenrolled patients with the Medicaid re-enrollment process to restore eligibility and maintain access to services., • Collaborate with internal teams and external agencies to ensure timely resolution of eligibility and authorization matters., • When needed, visit local Medicaid offices to support the organization and assist patients with enrollment, eligibility, and related documentation., • Perform other duties as assigned. Qualifications and Skills: • High school diploma or equivalent required; associate's or bachelor's degree preferred., • Minimum of 1-2 years of experience in a healthcare-related role, with specific experience in authorizations preferred., • Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities simultaneously., • Excellent communication skills, both written and verbal, with the ability to interact professionally with patients, healthcare providers, and insurance company representatives., • Proficiency in using computer systems and software applications, including electronic medical records (EMR) systems and Microsoft Office Suite., • Ability to work independently with minimal supervision and make sound judgments based on established guidelines and procedures., • Knowledge of medical terminology, insurance terminology, and billing processes preferred., • Ability to maintain confidentiality and handle sensitive information with discretion.Work Environment: On-siteBenefits: • Medical Insurance, • PTO & Sick Time, • Referral ProgramPay Range: The hiring range for this position is $29.00-$31.00/hour. Various factors will determine final compensation such as a candidate’s years of relevant work experience, skills, certifications, and location. OFFICE001 HouseWorks, LLC and its Family of Companies is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information. Powered by JazzHR SAiedrVB3M

Job DescriptionAircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We're redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall's AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We've built a product customers love and a business that's scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.At Aircall, you'll join a company in motion. We're ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.How we work at Aircall: We're customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you'll feel at home here. About the role: We are seeking a dedicated and detail-oriented Senior Fraud Operations Specialist to join our Fraud Ops team. In this senior role, you will lead complex fraud investigations and drive data-informed decisions that directly protect Aircall's services and customers. Reporting to our Fraud Operations Manager, you will also be a key escalation point for the team and help define and shape processes related to fraud prevention and detection. Location Notice: This is a remote position, but we are only legally authorized to hire employees who permanently reside in one of the following US states: NY, CO, AZ, DC, FL, GA, IL, MA, MI, NC, NJ, OH, SC, TX, or WI. Applications from residents of states not listed here or other countries will unfortunately not be considered at this time.Key Responsibilities: Diligently investigate and resolve complex, high-impact fraud cases originating from internal teams (Engineering, Sales, Success, Billing Support, Number Operations) and carrier partners, applying strong analytical judgment and clear documentation Handle complex escalations and take difficult final decisions with direct business impact, ensuring every decision is thoroughly documented and backed by data Conduct advanced data analysis using tools such as Looker, Datadog, SQL, HEX and similar platforms to identify emerging fraud patterns, quantify risk and support data-driven decisions Review and assess KYC (Know Your Customer) and KYB (Know Your Business) documentation to evaluate customer risk profiles and flag suspicious onboarding activity Partner with customer account owners and cross-functional stakeholders to communicate fraud findings clearly and support resolution Assist the Fraud Operations Manager in identifying process improvement opportunities and contribute to the refinement of fraud detection and prevention practices Accurately document fraud attempts, trends and loss events to support reporting and continuous improvement efforts Qualifications: 5+ years of experience in Fraud Prevention, Risk Management, or Trust & Safety at a technology company Proficiency in data analytics tools (Looker, Datadog, SQL or equivalent). You are comfortable extracting data for your ad-hoc analyses independently Solid judgment when handling complex, high-impact fraud cases. Able to make well-supported, data-driven decisions under ambiguity Hands-on experience reviewing KYC and KYB documentation as part of fraud or risk assessment processes Experience with ATO (account takeover) detection and response, including containment workflows and post-incident monitoring Experience with fraud detection tools, case management platforms (e.g. Zendesk), and industry best practices Exceptional written and oral communication skills. Able to convey complex fraud scenarios to varied audiences in plain language, with clear and actionable conclusions Highly proactive, organized, and accountable. Capable of ruthless prioritization across concurrent cases and comfortable escalating blockers without being prompted Customer-first mindset with a track record of strong internal and external stakeholder management Nice to have: experience in the TelCo sector, familiarity with telecom fraud vectors (e.g. toll fraud, phishing, callback scams) is a strong plus The salary range is not including a 10 percent annual bonus and other benefits.Base salary range:$66,300—$68,000 USDWhy join us?🚀 Key moment to join Aircall in terms of growth and opportunities💆️‍♀️ Our people matter, work-life balance is important at Aircall📚 Fast-learning environment, entrepreneurial and strong team spirit🌍 45+ Nationalities: cosmopolite & multi-cultural mindset💶 Competitive salary package & benefitsDE&I Statement: At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We're working to create a place filled with diverse people who can enrich and learn from one another. We're committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive. We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.Want to know more about candidate privacy? Find our Candidate Privacy Notice here.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Medical Collections Specialist – Physical Therapy Practice (NYC) Employment Type: Full-Time Compensation: $28-$32 per hour plus benefits We are a growing physical therapy practice committed to providing exceptional patient care. We are seeking an experienced Medical Collections Specialist to join our team and help manage insurance collections, claim follow-up, and revenue recovery from a variety of commercial insurance carriers, including BCBS and other out-of-network payers. Responsibilities • Follow up on outstanding insurance claims and accounts receivable balances., • Communicate with insurance carriers regarding claim status, denials, underpayments, and appeals., • Investigate and resolve reimbursement discrepancies., • Submit corrected claims, reconsiderations, and appeals as needed., • Work with out-of-network insurance plans to maximize reimbursement., • Document all collection activities and maintain accurate account records.. This is a full time, on site position. Monday - Friday 9:00 - 5:00 If you are a motivated collections professional with a strong understanding of insurance reimbursement and a passion for helping healthcare practices succeed, we would love to hear from you. #IND2 Requirements • Minimum 1-2 years of medical collections, insurance follow-up, or medical billing experience., • Experience working with commercial insurance carriers, including BCBS and other major payers., • Strong understanding of EOBs, claim adjudication, denials, appeals, and insurance reimbursement processes., • Knowledge of physical therapy insurance/billing preferred., • Familiarity with EMR and medical billing software. Benefits • $28 - $32 per hour, • Health Insurance, • Dental Insurance, • PTO 2 weeks per year ( 1 week 2026 since its June), • Supportive and collaborative work environment.

Job DescriptionExpect Success at Bridgeway! We make a difference in people’s lives by supporting their life goals - our employees and the people we serve alike. We invest in our employees through competitive compensation and benefits, best practice training, and fostering a team-oriented culture that promotes career development. We nurture an environment that values diversity, where inclusivity, equity, and belonging thrive. At Bridgeway, Everyone Learns and Grows together. We give you our best, so you can unleash your full potential. Make a Future at Bridgeway! Who we are: Bridgeway values and promotes quality clinical and administrative practices to foster the best outcomes for persons who come to us for behavioral healthcare. We offer a work environment that supports teamwork, creativity, innovation, professional growth and dedication to the work. At Bridgeway, we never stop growing and innovating our vision of behavioral healthcare for the future. Why you should apply: As a Scheduling and Insurance Verification Specialist, you will join an evidence-based program and a dynamic team for the opportunity to learn and refine your clinical and engagement skills and accomplish your dream of helping people to make progress on their unique recovery journeys. The work is sometimes challenging and always rewarding by engaging with persons we serve and co-workers as we all learn, grow, and thrive. We currently have four positions open in our Hoboken and Elizabeth offices. Department: CCBHC Pay Rate: $21.00-$23.00 an hour Location: Hoboken, NJ Work hours: Tuesday-Friday 12pm-8pm & Saturday 10am-6pm Position Overview: Facilitates communication among the team members and people served. Serves as the initial point of contact for persons served calling or visiting the office. Successfully completes the insurance verification and accompanying documentation in the electronic health record. Make certain the initial and ongoing scheduling of all appointments takes place. As a member of the team, performs program administrative duties. Exemplifies excellent customer service throughout all functions of the position. Essential Job Functions: • Create and maintain a wellness and recovery-oriented environment by using respectful, person-first language, documentation, and interactions., • Provide the highest quality customer service to all employees and customers as follows: be friendly, responding promptly, know your service, listen to and get to know our staff and customers, be open to asking, receiving and using feedback, create positive work relationships, always follow up with assignments and be curious., • Maintain a culture of compliance with internal and external policies, regulations, laws and high ethical standards. Insurance Verification & Billing Support: • Successfully completes the insurance verification and accompanying documentation in the electronic health record., • Completes all initial documentation on the EHR, including episodes, profile page and payer information, • Ensures confidentiality of information gathered, • Utilizes EMEVS and Navi Net to verify insurance information prior to services, and verifies insurance eligibility on each and every visit, both in person and via telehealth, updating any insurance information as needed in EHR, • Supports the billing by correctly verifying and documenting insurance coverage, data collection, and data reporting functions, while backing up the central access function., • Call or access on-line systems to assist in obtaining pre-authorization and prior authorization for services, • Utilize sliding fee scale with persons served who do not have any coverage, • Collect co-pays and enter them into EHR, • Direct, assist and coordinate with new persons served to complete registration and clinical paperwork through the On-Call and patient portal., • Runs Business Intelligence Reports on a daily basis, including the Program Census Report, to ensure the accuracy of all information that is entered in HER Scheduling: • Screens for basic information, begin EHR file, and link to clinician, with warm handoff, for risk assessment within the sameday., • Responsible for the initial and ongoing scheduling of all appointments, including initial intake, initial psychiatric evaluation, and all subsequent follow up appointments, • Ensures that there are open slots available on staff schedules for walk-ins and any other unscheduled appointments, and when no shows or cancellations take place, proactively follows up with persons served who may benefit from a sooner appointment, • Is cross trained on all support services in same location and will ensure that all administrative and support job responsibilities are followed for all services taking place in same location., • As a backup to the Central Access function, is responsible for all phone calls and e-mail inquiries to the office and in providing information on agency process or area resources., • Follow up by virtual access outreach call to person served who inquired for services but never did paperwork, or for those who completed the paperwork but never came in for services., • Follow up with reminder calls to person served for appointments or to reschedule missed appointments. Customer Service: • Meet and greet person served/referral in the waiting area., • Utilizes positive customer service when answering calls or emails. All calls must be answered “live” and if messages are left, calls must be returned within 2 hours. All emails must be responded to within 3 hours. Faxes must be checked twice/shift., • Explain to new program enrollees their financial responsibilities for the services, including fee schedules, sliding fee scales, and co-pays Administrative Support: • Supports CQI efforts and outcome data measurement collection and reporting as well as state, federal or SAMHSA reporting requirements, • Ensure ordering of supplies and management of inventories, • Responsible for monthly American Express submission of receipts, Purchase Orders, and any needed invoicing, • Provides clerical support to the team as needed, • As needed, will be trained on, and will provide culturally competent follow up which addresses the diverse needs of the population served and as identified on the needs assessment Requirements: Education/Certifications: • High School Graduate or equivalent is required., • Associate’s degree or Graduate of Administrative Assistant/Business School Program is preferred., • Bilingual Spanish required. Experience: • Excellent interpersonal and customer service skills in working with persons with disabilities and other service provider personnel., • Billing and Data collection experience required. Driver’s License, Vehicle: • No travel expected EXCELLENT BENEFITS: • Benefits: Medical, Dental, Vision, 403b, basic life and AD&D, flexible spending accounts, EAP, • Eligible for medical benefits after 30 days of employment, • Flexible work schedules, clinical training series, leadership development program, • 10 paid holidays (an 11th after 2 years of employment), generous vacation and sick time Bridgeway Behavioral Health Services is committed to inclusive hiring and dedicated to diversity in our work and workplace culture. We provide equal opportunity for employees and applicants in all aspects of the employment relationship, without regard to race, color, national origin, sex, sexual orientation, gender identity or expression, marital status, military or veteran status, disability, age, religion, or any other classification protected by law; and we strongly encourage candidates of all identities, experiences, orientations, and communities to apply.

Job Description FM Construction Group is seeking a detail-oriented and organized Accounts Payable Specialist to join our growing accounting team. This position is responsible for processing vendor invoices, subcontractor payments, and expense reports while ensuring accuracy, compliance, and timely payment. The ideal candidate has strong organizational skills, thrives in a fast-paced construction environment, and can effectively communicate with vendors, project managers, and internal departments. Responsibilities • Process a high volume of vendor and subcontractor invoices accurately and efficiently., • Match invoices to purchase orders, contracts, and supporting documentation., • Verify invoice coding and allocate costs to the appropriate jobs and general ledger accounts., • Prepare bi-weekly check runs, ACH, and wire payments., • Reconcile vendor statements and resolve invoice discrepancies in a timely manner., • Maintain accurate vendor files, including W-9s, certificates of insurance, and payment information., • Assist with collecting lien waivers and supporting documentation as needed., • Respond promptly to vendor inquiries regarding payment status., • Monitor outstanding invoices and ensure deadlines are met., • Assist with month-end closing, account reconciliations, and audit requests., • Maintain organized electronic and physical accounting records., • Perform additional accounting and administrative duties as assigned. Qualifications • 2+ years of Accounts Payable experience, preferably within the construction industry., • Experience with construction accounting and job cost accounting is strongly preferred., • Knowledge of purchase orders, subcontractor billing, and vendor management., • Proficiency in Microsoft Excel and accounting software (QuickBooks experience is a plus)., • Excellent attention to detail and strong organizational skills., • Ability to prioritize multiple tasks and meet deadlines., • Strong written and verbal communication skills., • High level of professionalism, integrity, and confidentiality.Company DescriptionFM is a leading exterior building envelope contractor serving New Jersey, New York, Pennsylvania, and Massachusetts. For over 30 years, we've partnered with some of the region's top general contractors, developers, and property owners to deliver high-quality commercial, multifamily, and residential projects. Our team specializes in roofing, siding, waterproofing, masonry restoration, windows, and other exterior construction services. We take pride in delivering exceptional craftsmanship, maintaining the highest safety standards, and completing projects on time and within budget. At FM Construction Group, our success is built on teamwork, accountability, and continuous growth. We invest in our employees by providing a modern work environment, opportunities for career advancement, and the support needed to build a long-term career in the construction industry.FM is a leading exterior building envelope contractor serving New Jersey, New York, Pennsylvania, and Massachusetts. For over 30 years, we've partnered with some of the region's top general contractors, developers, and property owners to deliver high-quality commercial, multifamily, and residential projects.\r\n\r\nOur team specializes in roofing, siding, waterproofing, masonry restoration, windows, and other exterior construction services. We take pride in delivering exceptional craftsmanship, maintaining the highest safety standards, and completing projects on time and within budget.\r\n\r\nAt FM Construction Group, our success is built on teamwork, accountability, and continuous growth. We invest in our employees by providing a modern work environment, opportunities for career advancement, and the support needed to build a long-term career in the construction industry.

Job Description Our client, a real estate invest firm is seeking an Account Payable Support Specialist to join their team. • This is a long-term temp position which may have potential to convert to a perm job., • The position is fully on-site with a work schedule of Monday – Friday, 9am – 6pm., • The pay rate is $30.00 per hour. Property Management Accounts Payable Support Specialist Primary Purpose of Position: Coordinate accounts payable and financial accounting services for the assigned portfolio. Essential Functions: Accounting Operations • Process vendor invoices utilizing required expense allocations and ensuring vendors are billing according to contracts, negotiated rates and property budgets., • Perform invoice processing duties for the Property Management Office in a timely manner to avoid budget variances., • Responsible for diligently reviewing invoices and proactively reaching out to vendors to review and escalating questionable or inaccurate billings to the vendor in partnership with Property Management Coordinator., • Manage new vendor setup., • Review Nexus application for vendor billings, identify, research and resolve any incorrect billings. Act as a resource responding in a timely manner to any internal and/or external inquiries., • Process/review employee reimbursement requests., • Assist with the oversight of US Bank Visa account(s). Ensure proper coding by team members, review approvals and monitor final processing., • Act as liaison between Property Managers and Property Accountants during quarterly close activities and the preparation of assigned accruals., • Utilize corporate tools and practices to streamline AP processing and increase overall efficiency., • Provide high quality customer service to vendors and BXP employees., • Participate in the timely completion of the assigned portions of the annual operating budgets and related documents. General • Ensure compliance of corporate policies and procedures as they relate to both accounts payable and accounts receivable administration., • Provide support to Property Managers by producing, modifying, and/or distributing various internal forms, spreadsheets, and miscellaneous deliverables. Region/Building Specific Functions: • Perform other duties and special projects as assigned. Requirements and Qualifications: • High school diploma or equivalent educational certificate required; BA/BS Degree preferred., • Minimum of 2-5 years of progressively responsible administrative support experience and special projects experience required., • Experience in Accounts Payable preferred., • Experience with an Accounts Payable Automation Software preferred., • Related business/industry experience desirable., • Excellent organizational skills with ability to set priorities, manage multiple projects, and meet project deadlines., • Demonstrated ability to determine needs and achieve results without close supervision., • Demonstrated ability to take initiative and lead projects., • Ability to effectively interface with all departments of the company and to represent the company in a highly professional manner with all colleagues and outside partners., • Ability to work under pressure and within time constraints., • Superior verbal and written communication skills., • Excellent analytical skills., • Excellent attention to detail., • Ability to work independently and as part of a team., • Exhibit and champion excellence in work and willingness to embrace change., • Flexibility with work schedule to include working overtime on a periodic basis., • Proficiency with Microsoft Office Applications.

Job DescriptionWe are looking for an Accounts Payable Specialist to support a pharmaceutical organization in New York, New York. This role is a Long-term Contract opportunity for someone who can manage high-volume payables activity with accuracy and consistency. The ideal candidate will bring strong invoice processing experience, sound judgment in payment handling, and confidence working with Excel and modern AP platforms. Responsibilities: • Oversee day-to-day accounts payable activities to ensure invoices are reviewed, entered, and processed accurately and on schedule., • Validate invoice details, assign appropriate account coding, and maintain organized records to support financial accuracy and audit readiness., • Prepare and submit vendor payments through approved methods, including ACH transactions and check runs, while meeting internal deadlines., • Investigate and resolve invoice discrepancies, payment issues, and vendor inquiries in a timely and effective manner., • Use accounting systems and procurement tools, including NetSuite and Coupa when applicable, to manage payable workflows efficiently., • Reconcile payable activity and assist in maintaining complete documentation for month-end and ongoing financial reporting., • Partner with internal stakeholders to confirm approvals, clarify billing questions, and keep payment processing moving without delays.• At least 3 years of experience in accounts payable or a closely related accounting support role., • Strong background in invoice entry, account coding, and end-to-end payment processing., • Hands-on experience with ACH payments and check run administration., • Advanced or strong working knowledge of Microsoft Excel for tracking, reviewing, and organizing financial data., • Experience with NetSuite and Coupa is strongly preferred., • High attention to detail with the ability to manage multiple priorities in a fast-paced environment., • Effective written and verbal communication skills for working with vendors and internal teams.

Job DescriptionBackground Nourish is expanding its clinical model to include physician-led services as part of our fully integrated metabolic care offering. We are now accepting applications for Metabolic Health Physicians for both full-time and part-time roles. In this role, you will help power a deeply coordinated care team - partnering with registered dietitians (RDs), nurse practitioners (NPs), behavioral health therapists, and care operations - to deliver comprehensive, longitudinal support to patients. You'll provide medical evaluation, diagnosis, and treatment; help guide clinical decision-making across nutrition, lifestyle, and medication pathways; and ensure that patients receive the right intervention at the right time. We handle all administrative, insurance, billing, and scheduling so you can focus entirely on practicing high-quality, thoughtful medicine and supporting meaningful lifestyle and behavior change. About Us Nourish was founded to address a fundamental failure in the U.S. healthcare system: the rapid rise of chronic disease, which affects hundreds of millions of Americans and drives the majority of healthcare spending. Despite the clear role of nutrition and lifestyle in preventing, managing, and reversing these conditions, care has remained fragmented and inaccessible. Nourish has built the largest insurance-covered nutrition therapy platform in the country - connecting 6,000+ registered dietitians with patients nationwide through a seamless AI-native experience. We are now building the next chapter of Nourish: an integrated metabolic care model that brings together nutrition, lifestyle, behavioral interventions, and physician-led medical management into a single coordinated patient experience. This is a unique opportunity to join our founding physician team and help shape the clinical model, define standards of care, and build a next-generation platform that can meaningfully change outcomes for patients. If you're passionate about metabolic health and excited to transform the healthcare system, we'd love to work with you. Our Clinical Philosophy Our approach to care is grounded in meeting patients where they are and using evidence-based practices to drive long-term lifestyle, behavioral, and metabolic change. Our interdisciplinary care team provides personalized, in-depth, and expert-level care to patients from any and all backgrounds. We measure quality of outcomes against each patient's individual goals, coordinate seamlessly across care teams (RDs, NPs, physicians, outside providers), and continuously refine our approach through data, feedback and innovation. You can read more about our approach here. Why Join Nourish • Be at the forefront of metabolic care - building a patient experience that doesn't exist today and redefining how that care is delivered, • Help solve a massive problem - hundreds of millions of Americans have metabolic conditions (diabetes, obesity, fatty liver, heart disease risk) yet most do not receive comprehensive, coordinated care, • Be a core part of a connected, holistic care team - collaborate closely with other providers, dietitians, and care coordinators to deliver integrated, whole-person care that drives meaningful outcomes, • Flexible schedule - you can set your own hours (within reason) and practice fully remotely, • Competitive compensation and benefits - we take care of our clinicians and strive to be the best place in the country to practice, • Grow as a clinician - you'll be part of a collaborative, rapidly growing team, with opportunities for professional development, leadership and innovation, • Focus on patients, not paperwork - our administrative team supports credentialing, billing, patient acquisition, and care-team coordination so you can focus on delivering careKey Responsibilities, • Provide direct clinical care to patients using an evidence-based and patient-centric approach to care, demonstrating strong clinical and counseling skills, leading with empathy and kindness, • Conduct virtual visits and manage a caseload consistent with full-time or part-time role expectations, • Document patient encounters, coordinate follow-up care, review comprehensive care plans, • Lead individualized treatment pathways - including labs ordering / monitoring, medication management, lifestyle intervention (nutrition, physical activity, sleep), and specialist referrals as needed, • Collaborate closely with RDs, NPs, and other care team members to integrate nutrition, lifestyle and medical therapies into comprehensive care plans, • Use data and feedback to continuously improve care delivery, patient outcomes and team coordination, • Serve patients with high standards of personal and professional integrity and ethics, with the ability to practice a high level of confidentialityQualifications & Requirements, • MD or DO degree from an accredited institution, • Active and unrestricted medical license (multi-state licensure is strong plus), • Experience with telehealth, • Board certification in Internal Medicine, Family Medicine, • Fellowship training in Obesity Medicine, Endocrinology, Cardiology, or equivalent experience in metabolic care is strongly preferred, • Experience managing complex metabolic patients (e.g., diabetes, obesity, metabolic syndrome, fatty liver, dyslipidemia, hypertension) with proficiency in lifestyle and medical therapies, • Excited to work in a team-based telehealth/virtual care environment, • Strong clinical judgment, empathy, excellent communication skills, and commitment to evidence-based practice and long-term behavioral change, • Ability to integrate with a multidisciplinary care team (RDs, NPs, etc.) and leverage technology to support care delivery Please note that you must be authorized to work and physically based in the U.S. for this position. Compensation Hourly rate: $110-150 / hour Full-time MDs/DOs: Full-time MDs/DOs commit to maintaining an average of 30 hours per week (~$165-225K annually at minimum) which makes them eligible for vision, dental, and medical benefits, but can receive additional pay for additional hours (e.g., 40 hours per week equates to ~$220-300K annually). Physicians can scale their hours as desired, with no upper limit on caseload. Part-time MDs/DOs: Part-time MD/DOs commit to maintaining an average of 10-15 hours per week. More Detail Why Nourish Exists Mission & Vision & Success Nourish Clinical Philosophy

Job Description Job Summary At Carewell Health, we rely on powerfully insightful data to ensure the delivery of excellent healthcare services, and we are seeking an experienced medical coding Manager to deliver this insight daily. The ideal candidate will have thorough knowledge of anatomical and medical terminology, as well as natural curiosity and an analytical mindset. As the coding Manager oversees production, quality, and consistency of the inpatient/outpatient/ED/SDS and other cases coded by the internal and external coding teams. mines and interprets patient medical records, transcriptions, test results, and other documentation; we will rely on them to ask questions, connect the dots, and uncover information that may be difficult to find — all to ensure a smooth billing process. The medical coding manager will abide by standard protocols of the profession while using their own methods to compile the most accurate information and promote organizational growth. Essential Functions Manage high-quality, timely coding of diagnoses and procedures for inpatient and outpatient accounts, using ICD-10, CPT-4, and HCPCS classification systems. Strong knowledge of DRG's. Reviews coding queries, when necessary, to determine if impactful. Exceptional knowledge of ICD, CPT, and HCPS coding guidelines. Advanced knowledge of medical terminology, anatomy, and physiology. Work closely with physicians, technicians, insurance companies, and other integral parties to uncover and discuss coding analysis results. Manages the DNFB as it relates to Coding. Corrects coding related edits, issues and questions that come from the Revenue Cycle Department. Develop and execute policies and procedures that affect immediate operations and may also have organization-wide impact Analyze issues in which the situation or data requires in-depth knowledge of organizational objectives Implement strategic policies by selecting methods and evaluation criteria for accurate results Responsible for day-to-day coding operations, productivity, quality, data analytics, dashboards and reports, education, employee management and development, and clients within a specific client group or geography of clients. Perform Quality Assurance Audits on Coders. Maintains productivity benchmarks, assists in the development of productivity benchmarks. Is responsible for weekly productivity log management, tracking, trending, and dashboard creation. Provide feedback and mentoring as needed to achieve productivity standards. Prioritizes, schedules, assigns, and monitors work to optimize operational services. Strong organizational skills and oral and written communication skills. Advanced computer skills including the use of Microsoft office products, especially Excel, electronic mail, including experience with electronic coding systems and applications. Possess strong organizational skills and attention to detail. Ability to multi-task and meet multiple deadlines. Audits inpatient and outpatient cases on a consistent basis to ensure continued quality. Consistently reviews coded cases for accuracy. Other Duties Gather physician background information from various resources for reporting purposes Analyze medical malpractice claims by identifying issues, events, diagnoses, and procedures that led to result Prepare summaries and assign the appropriate codes Review claims to formulate a synopsis of facts, and collaborate with claims examiners as needed Make corrections to draft reports after physician review and submit approved reports to managers in a timely fashion. Codes cases as needed. Provides Education and ongoing training for medical coders. Interact with claims staff, attorneys, physicians, and many other hospital related stakeholders regarding reports. Performs related duties, as required. Minimum Education/Certifications Bachelor’s degree (or equivalent) in health information systems or related field Must have the following certification: Certified Coding Specialist (CCS). Must have one of the following certifications: Certified Coding Specialist (CCS), Certified Professional Coder (CPC), Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) Minimum Work Experience Experience: Minimum five years medical office hospital experience in coding preferred required. Management or lead experience preferred. Some auditing experience preferred. Position Type/Expected Hours of Work: 8AM-4PM, 40 hours per week. Hybrid. Physical Demands Analysis: Long periods of sitting may be required. Repetitive motion of wrists required. Lifting requirements are minimal to none. Corrected vision and hearing to normal range is required. CareWell Health provides a salary/hourly rate range for all open positions to comply with New Jersey Law. The rates listed for each position is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity). The salary range does not include bonuses/incentives, differential pay or other forms of compensation which can be discussed in detail with your talent acquisition specialist. The salary/hourly rate range for this position is: $80,000-$90,000 Salary ranges shown on third-party job sites may not accurately reflect ranges provided by CareWell Health. Candidates should discuss salary/hourly compensation and details of our comprehensive benefits with our talent acquisition specialist if selected for an interview. We offer an excellent benefit package including but not limited to the following benefit offerings: Health, Dental and Vision Insurance Basic Life and Disability Insurance Whole Life, Accident, Critical Illness and Hospital Indemnity Insurance Flexible Spending Accounts Employee Assistance Program 401(k) Paid Holidays and a generous Paid Time Off Plan

Job Description As a Patient Support Specialist at Rhythm, you will play a crucial role in ensuring our patients receive the best care and support. You will be responsible for patient outreach and support activities, including managing connectivity issues, handling no-shows, setting up new monitors, validating patient insurance, answering patient billing/statement questions, and other outreach tasks. Your role will also involve maintaining patient schedules and working with various electronic health records (EHR) and workflow systems. Additionally, you will respond to inbound inquiries related to insurance changes, billing issues, device schedule adjustments, and other support needs. Rhythm offers full-time employees a robust compensation and benefits package, including Health and Prescription coverage, Dental, Vision, 401k Retirement Savings with company match for full-time employees, Paid Time Off and more. SCHEDULE: • This is a hybrid role and requires at least three days a week in our Brooklyn office. Typical hours are 9:00 AM - 5:00 PM. KEY RESPONSIBILITIES • Conduct patient outreach via phone and email, and occasional SMS management., • Address connectivity issues, no-shows, and no-monitor patients effectively., • Set up new monitors for patients and provide necessary guidance., • Create and maintain patient schedules as needed., • Verify insurance eligibility via various portals., • Re-engage patients in our services and promote remote monitoring., • Demonstrate a key understanding in how remote monitoring works and be able to guide patients via phone for troubleshooting., • Work within clients' EHR and other workflow systems to ensure accurate and up-to-date information., • Respond to inbound inquiries regarding insurance changes, billing issues, device schedule adjustments, and other patient needs, ensuring a high SLA for our patients and clients., • Maintain detailed and accurate records of patient interactions and support activities within Salesforce and Regal., • Collaborate with clinical and administrative teams to ensure seamless patient support., • Participate in ongoing training and development to stay current with best practices and new technologies. Requirements • High school diploma or equivalent; associate or bachelor’s degree in a related field preferred., • Previous experience in a healthcare support role, ideally within remote patient monitoring or a similar setting. History of managing patient billing questions is a plus., • Excellent communication skills, both written and verbal., • Strong organizational and multitasking abilities in a fast-paced environment., • Proficiency in using EHR systems and other healthcare workflow tools., • Ability to work independently and as part of a team., • Empathy and dedication to providing exceptional patient care., • Ability to speak and enunciate clearly, demonstrating patience with patient questions or concerns. Benefits • Compensation: This is an hourly role of $20-$25 per hour, • Employment: This is a full-time position with benefits., • Location: You will report to Brooklyn, New York office., • Schedule: You will be required to report to the office 2 days per week and work remotely for 3 days per week. You will operate within our business hours (9a-5p ET or 10a-6p ET, Monday through Friday).

Job Description Position overview: The Coding Specialist I is responsible for independently reviewing, analyzing, and resolving all assigned front-end claims to ensure accurate and timely claim submission. This position focuses on identifying and correcting coding-related issues prior to claim transmission, applying established coding guidelines, payer requirements, and organizational policies. The Coding Specialist I works closely with revenue cycle partners to prevent claim rejections, support clean claim rates, and promote efficient reimbursement processes. This role requires strong attention to detail, foundational coding knowledge, and the ability to work independently in a fast-paced environment. Essential Functions: • Averages 10 front-end holds per hour, • Maintains a minimum of 90% coding accuracy., • Assigns ICD-10-CM and CPT codes with appropriate modifiers for services provided in the professional fee environment., • Reviews medical records and all applicable documentation to determine appropriate codes for documented services and diagnoses., • Ensures all diagnosis codes meet local and national medical necessity guidelines., • Utilizes internal coding resources, payer guidelines, and other reference materials to ensure accurate and compliant coding for all assigned services., • Follows all HIPAA regulations and upholds the highest standards of privacy and confidentiality., • Maintains current knowledge of laws, regulations, payer policies, and industry guidance impacting compliant coding practices., • Independently reviews and resolves all assigned front-end claim holds., • Actively participates in department meetings, one-on-one meetings, and mentorship meetings with the assigned Coding Team Lead., • Escalates identified client trends to the assigned Coding Team Lead., • Escalates all coding-related questions to the assigned Coding Team Lead for guidance and clarification., • Maintains and completes all CEU requirements., • Performs other duties or tasks as assigned. PREFERED SKILLS & EXPERIENCE • Must hold a current AAPC or AHIMA Certification for a minimum of 3 years., • Strong working knowledge of CPT, ICD-10-CM, medical terminology, anatomy and physiology, and state and federal Medicare reimbursement guidelines., • Familiarity with proper English grammar, usage, and professional documentation standards., • Ability to research and analyze data, draw logical conclusions, and resolve coding or documentation issues., • Ability to read, interpret, and apply policies, procedures, laws, and regulations., • Ability to accurately read and interpret medical documentation, clinical terminology, and documented procedures., • Demonstrated ability to exercise independent judgment in coding and claim resolution., • Excellent written and verbal communication skills, including the ability to prepare reports, clarify documentation needs, and maintain collaborative working relationships with physicians and staff., • Strong commitment to maintaining confidentiality and safeguarding protected health information., • Prior experience working in a medical billing environment with strict adherence to HIPAA compliance requirements., • Demonstrated proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams)., • Minimum of 3+ years of professional coding experience. Work environment: • Standard business office environment with moderate noise levels., • Requires extended periods of computer and monitor use., • Ability to lift and move up to 30 pounds on a non-routine basis., • Ability to sit for extended periods while performing coding and claim review tasks., • Frequent handling, including seizing, holding, grasping, and fingering objects, tools, and controls., • Close vision required to read medical documentation, electronic health records, and coding resources., • Hearing ability sufficient to receive and interpret detailed information through oral and telephonic communication.

Job DescriptionDescription: Currently accepting applications for Clinical Internships and Externships for the 2026–2027 training year: • Non-NYNJADOT Applicants:, • Interviews will be conducted on a rolling basis., • Start date as early as January 2026., • NYNJADOT Applicants:, • Applications will be reviewed in accordance with NYNJADOT guidelines., • Interviews will be scheduled following the NYNJADOT timeline. Start Date: January 5, 2026, July 6, 2026, or August 3rd, 2026 End Date: 12 months following start date Internship/Externship Supervisor: Clinical Director of Training and Professional Development Classification: Externship/Internship, Part-Time, In-Person, Unpaid Hours: See clarification under 'Externship Eligibility' Location: MPG Offices (Upper West Side Office and/or Long Island City) Internship/Externship Summary We are looking for highly skilled and personable graduate-level clinical externs to learn from our team of mental health and testing professionals who specialize in evidence-based treatments, such as Cognitive Behavioral Therapy, Parent Child Interaction Therapy, Parent Management Training and Applied Behavior Analysis to provide support to children, adolescents and families experiencing anxiety, OCD, mood disorders, disruptive behavior, ASD and ADHD. Externs will receive the required individual and/or group supervision from a licensed psychologist/social worker. We are an excellent training site for students that prioritize direct care learning opportunities, 1:1 supervision, and growth opportunities. Primary Faculty Manhattan Psychology Group’s staff include licensed psychologists, social workers, and other mental health professionals. Our mission is to provide multidisciplinary, integrated support for individuals and their families who experience mental health, behavioral and educational challenges. Our team is actively committed to continuing and growing their own expertise. • Erika Stapert, PsyD: Clinical Director of Training and Professional Development; Child, Adolescent, and Adult Psychologist; Mental Health Supervisor; PCIT Therapist and Within Agency Trainer; SM Therapist, • Francyne Zeltser, PsyD: Senior Director of Mental Health & Testing Services; Child, Adolescent, and Adult Psychologist; Certified School Psychologist, • Chelsey Rosen, PsyD: Lead Psychologist; Mental Health Supervisor; PCIT Therapist; SM Specialist; TCIT Trainer; Certified School Psychologist, • Margaret Areizaga, PsyD: Senior Psychologist; Mental Health Supervisor; PCIT Therapist and Within Agency Trainer; SM Specialist, • Lauren Feiden, PsyD: Senior Psychologist; Mental Health Supervisor; PCIT Therapist; Child, Adolescent, and Adult Psychologist, • Jessica Randel Janicola, PsyD: Supervising Neuropsychologist Internship/Externship Training Objectives • Fulfill externship training requirements outlined by the associated educational institute in which the student is enrolled, • Case conceptualization, diagnosis, treatment planning and case management with a diverse caseload based on patient populations, interventions and diagnoses, • Opportunities to work in varying settings including clinic based, in-home, telehealth, and school-based services within the 5 boroughs, • Receive psychotherapy training in evidence-based practices (CBT) for individual and group treatment, • Opportunities to assist and facilitate group counseling, • Actively seek parent and/or patient feedback regarding programming and therapy goals, • Training in assessment, interpretation, report writing and feedback (doctoral externs only), • Regularly meet with supervisor for supervision sessions, • Attend department and trainee team meetings, in-service programs, didactics and staff development activities, • Collaborate with supervisors and colleagues with specialties in CBT, PCIT, SM and ABA, • Consult with community resources and collateral providers, • Participate in opportunities for professional development and growth including community workshops, didactics, case presentations and special projects, • Utilize practice software for documentation with full administrative support from leadership, supervisors, peers and administrators with referrals, scheduling, billing and other related tasks, • Display solid time management, writing, organizational and interpersonal skills in alignment with the company mission, vision, and core values Intervention and Assessment: • Intervention training experiences offered: Provide evidence-based methods to assess and treat a diverse caseload of children, adolescents and adults utilizing CBT-oriented modalities, including family consultation and support, where feasible, • Estimate average number of individual patients that students will carry: Mental Health caseload of approximately 10 sessions per week (includes individual, group, and parent training sessions as well as co-facilitation), • Estimate number of groups and other types of interventions: Groups offered at MPG that may be included in your externship: Social Skills, Parent Training, SPACE/Anxiety, and Disruptive Behavior/ADHD., • Assessment training experiences commonly offered: Students will gain supervised experience conducting neuropsychological, psychological, psychoeducational, autism, and developmental evaluations., • Expected number of full assessment batteries completed during externship (defined as administration of a battery of standardized tests): Students are assigned up to 1 assessment case per month and can carry up to 2 active assessment cases at a time for a total of 8-10 cases over the course of their externship., • If offering Rorschach, which scoring systems used: Students may be exposed to using the Rorschach, however it is not often included in our assessment batteries. Supervision: • Estimate hours/week of individual supervision: 1 hour (virtually or in-person), • Estimated hours/week of group supervision: 1.5 hours (in-person), • Estimated hour/week of didactics: 1.5 hours, • Estimated hour/week of Co-Therapy: 1 hour Supervisors maintain an open-door policy and make themselves available to the extent that their schedules allow. Externs participate in co-facilitated intake sessions with supervisors until they demonstrate clinical competency to conduct these sessions independently. They also engage in co-facilitated testing sessions and feedback sessions. All externs receive weekly supervision with their supervisors through a combination of individual and group formats. In addition, externs attend weekly training meetings led by the Clinical Director of Training and Professional Development as well as their cohort’s postdoctoral fellows. When appropriate, externs are encouraged to engage in observational learning by sitting in on other clinicians’ sessions - both testing and counseling. They are also welcome to observe weekly PCIT sessions conducted by certified PCIT therapists and may assist with specialized services such as PCIT-SM. Didactics: Externs participate in didactics focused on evidence-based treatments and pediatric psychology. These are delivered through a variety of formats, including review of supplemental materials, viewing recordings of previously held didactic sessions, and live meetings with didactics instructors for more hands-on learning and case consultation. Examples of topics covered in didactics include, but are not limited to: • Social Skills Training, • DBT and Risk Assessment, • Supportive Parenting for Anxious Childhood Emotions (SPACE), • ADHD, • PCIT-SM, • Strategies for Working with Children with Emotional and Behavioral Dysregulation Externs are also required to view a series of prerecorded departmental webinars to help prepare them for their clinical work and are encouraged to attend upcoming live webinars as their schedules allow. Support: • Manhattan Psychology Group has existing cohorts of externs with start and end dates that allow for overlaps with new cohorts to ensure consistent access to support., • Is the agency readily accessible through public transportation?: Yes, • Wheelchair accessible: No, • Are home visits required as part of the trainee's duties?: Off-site training opportunities (such as home visits) are available and are assigned based on the training goals of the student as well as their program requirements.Requirements: Internship/Externship Eligibility Education: • Enrolled in a graduate program in Clinical, School, or Applied Psychology, Mental Health Counseling, Marital and Family Therapy, or Social Work, • Doctoral candidates are preferred Experience: • A minimum of 1-2 years of clinical experience utilizing evidence-based interventions (e.g., CBT, PMT, ERP, PCIT) to treat children and adolescents with anxiety, mood disorders, ODD, and ADHD, as well as their families., • Experience with Parent-Child Interaction Therapy (PCIT) and psychological testing is preferred., • Experience working with the ASD population is preferred. Availability: • Up to 20 hours/week across a maximum of 3 days:, • Cohort A-1: Monday, Wednesday, Friday, • Cohort A-2: Monday, Wednesday, Saturday, • Cohort B-1 Tuesday, Thursday, Saturday, • Cohort B-2: Tuesday, Thursday, Sunday, • Weekday hours will include at least one after school availability block approximately 2pm-8pm and daytime block between 9am-3pm, • Weekend hours if assigned to a Saturday or Sunday are 9am-3pm, • Weekly breakdown of hours: 10 hours of direct services, 10 hours of indirect services, • Mandatory Orientation will be held at the following dates/times:, • January Start: January 6th, 7th, and 8th, 2026, • July/August Starts: July 7th, July 8th, and July 9th, 2026 Placement Process (Following NYNJADOT guidelines): • Complete the application by:, • Filling out the online application, • Submitting a CV, • Two letters of recommendation, • Cover Letter that explains why you are pursuing a career in the mental health field, how your previous experience and education have prepared you for this externship, and what you hope to learn during your externship, • Letter of Readiness/Eligibility signed by your DCT, if applicable, • Complete a phone screen with our Recruitment & Engagement Specialist, • Virtual Interview with one of our Clinical Director of Training & Professional Development, • In-person Interview with Senior Director of Mental Health and Testing Services at our Upper West Side office, • Internship/Externship placement offer, • Complete onboarding process, • Orientation This description in no way states or implies that these are the only duties to be performed by the intern/extern occupying this role. Interns/externs will be required to follow any other role-related instructions and to perform any other role-related duties required by their supervisor. This document provides an overview of the internship/externship currently available. It is not an employment contract. MPG reserves the right to modify the internship/externship responsibilities or descriptions at any time. Internships/externships with MPG is at-will and either party can terminate the employment relationship at any time with or without cause and with or without notice. MPG and MPG Tutoring provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. To request assistance due to an ongoing medical condition or disability, contact our HR team by leaving a voice message at 1-646-389-6848, and someone will respond within one business day. Alternatively, email requests can be sent to AskHR@manhattanpsychologygroup.com.

Job Description Position: Pricing Specialist (Global Law Firm) Location: New York, NY (Hybrid WFH) Company: Globally Recognized AM 100 Law Firm Comp Package: Base salary to $100k, Full Benefits, Bonus, Overtime, Tuition Reimbursement, 401K+, etc. Summary for Pricing Operations Specialist: Join a globally recognized AM100 law firm known for its collaborative, supportive, and highly professional environment. The Senior Pricing Operations Specialist will play a key role within a global team, partnering closely with Client Accounting, E-Billing, and cross-functional stakeholders to ensure seamless execution of client billing arrangements and rate management. This role is ideal for someone who thrives in a fast-paced setting, values teamwork, and enjoys contributing to a culture where knowledge-sharing, growth, and operational excellence are prioritized. Responsibilities for Pricing Specialist: • Liaise with Client Accounting Team globally to obtain information regarding client negotiated billing arrangements, • Communicate client billing arrangements and client billing requirements to assist with client negotiations and financial analysis, • Create rate cards based on client negotiations, • Prepare, maintain, and audit rate sets in accounting system (Aderant), • Work with E-billing to prepare rate sheets for client submission based on agreed rates, • Provide training and support to Global Client Accounting Team with rates application, • Maintain accurate information in the firm’s matter intake system, i.e., client group, currency, addresses, billing coordinator, billing arrangement information, time increments, • Ensure firm compliance with client negotiated billing arrangements and client outside counsel policy by creating guidelines in accounting system, including red flag words, rules and advance premium/discount set ups Requirements for Pricing Specialist: • Bachelor’s degree in finance, Library and Information Science, Business Administration, or related fields, • 3+ years of corporate or law firm (preferred) experience in billing, rates, or related role, • Proficient in Excel (Pivot Tables, VLOOKUP) and Word, • Ability to prioritize and be flexible in a dynamic and fast-paced work environment Powered by JazzHR f6PhhNGPMv

Job Description Cobble Hill is currently hiring an Administrative Specialist (Senior Billing Focus) to join our team! Your Choice At Home is an affiliate of Cobble Hill Life Center and a Certified Home Health Agency (CHHA). We are culturally sensitive, and many of our staff come from within the communities we serve. Operating 24 hours a day, 7 days a week, we provide reliable, dignified in-home care and specialize in health services, personal care, and champion services. Position Summary The Administrative Specialist provides comprehensive administrative, operational, and advanced billing support to Nursing Leadership to ensure regulatory compliance, organizational efficiency, and accurate financial and clinical reporting in a long-term care setting. This role requires a higher-level billing professional with experience reviewing invoices, supporting reimbursement processes, and ensuring alignment between clinical documentation and billing requirements. The position is essential to maintaining survey readiness, accurate reporting, billing integrity, and smooth daily operations within Nursing Administration. Key ResponsibilitiesAdministrative, Billing & Leadership Support • Coordinate and schedule interviews for designated managers., • Prepare documents and materials for Medical Board meetings., • Create PowerPoint presentations for meetings and staff in-services., • Distribute disciplinary notices to nurse managers and nursing supervisors., • Maintain organized systems to track audits, compliance documentation, and billing-related records., • Assist Nursing Leadership with report preparation, deadline tracking, and billing reconciliation support., • Identify opportunities for process improvement across administrative and billing workflows., • Prepare all new hire orientation packets., • Perform weekly respiratory equipment audits., • Track bariatric residents, feeders, and residents identified as high risk for falls., • Run and distribute EMR reports related to undocumented nursing tasks that may impact billing or reimbursement., • Review invoices for accuracy, completeness, and compliance prior to submission to the Director of Nursing for approval., • Collaborate with billing and finance teams to resolve discrepancies between clinical documentation and billing records., • Manage office supply ordering and inventory., • Organize and maintain the nursing office and nursing office supply room., • Create, post, and remove flyers for facility events., • Maintain professional communication with Nursing Leadership., • Maintain confidential records in full compliance with HIPAA., • Create tables, graphs, summaries, and supporting documentation for administrative, compliance, and billing reviews., • Prepare and submit corporate compliance reports., • Prepare resident lists for bi-weekly NYU calls., • Update the IPRO Falls Report., • Maintain in-service documentation and logs. Regulatory, Compliance & Survey Readiness • Maintain the Department of Health (DOH) binder and required documentation., • Copy, organize, and prepare documentation during DOH surveys., • Prepare and submit the monthly Corporate Compliance Report., • Conduct surveillance activities for internal investigations as assigned., • Review nursing progress notes for errors, omissions, or compliance concerns that could impact billing or reimbursement accuracy. Requirements & Qualifications • High school diploma required; higher education strongly preferred., • Prior healthcare administrative experience with billing responsibilities required., • Advanced healthcare billing experience strongly preferred., • Proficiency in Microsoft Word, Excel, and PowerPoint., • Sigma EMR experience preferred., • Strong organizational, communication, and time-management skills., • Ability to manage multiple priorities in a fast-paced healthcare environment., • Demonstrated professionalism, discretion, and strict adherence to confidentiality standards., • Ability to work independently and follow leadership direction accurately. Professional Expectations • Adherence to a professional office dress code., • Willingness to learn and accept feedback., • Demonstrates initiative, accountability, and strong attention to detail., • Maintains professionalism and confidentiality at all times. Job Posted by ApplicantPro

Job DescriptionAbout the Role A busy No-Fault law firm specializing in medical provider recovery seeks a Collections Specialist experienced in New York No-Fault (PIP) billing and collections. This position involves managing claims from initial submission through payment, negotiation, and, where necessary, arbitration or litigation. The ideal candidate is detail-oriented, familiar with the No-Fault regulatory framework, and comfortable working in a fast-paced, deadline-driven legal environment. Key Responsibilities • Manage assigned claim inventory from intake through resolution — including billing follow-up, verification responses, and settlement coordination., • Review denials and EOBs to identify issues of medical necessity, fee schedule, or policy defenses, and determine next steps., • Track verifications, IME/EUO requests, and insurer delays to ensure timely responses and escalation for arbitration filing., • Prepare arbitration submissions — gather evidence, medical records, billing ledgers, and exhibits; assist in drafting case summaries or legal briefs., • Communicate with insurance adjusters, defense counsel, and medical providers regarding claim status, settlement offers, and required documentation., • Maintain organized digital files, • Support attorneys and paralegals with litigation follow-up, affidavit requests, and settlement documentation. Requirements • Minimum 2 years of experience in No-Fault billing, collections, or provider recovery (law firm, billing company, or medical office)., • Working knowledge of NY Insurance Law §5106 and 11 NYCRR 65. Ability to read and interpret NF-10 denials, EOBs, IME/EUO reports, and medical billing records. • Strong organizational and communication skills — must be reliable, detail-oriented, and able to manage a large caseload., • Proficiency with Excel and familiarity with AAA’s portal is preferred. Benefits: We offer a comprehensive benefits package, including: ✅ Paid sick time ✅ Paid vacation ✅ Retirement benefits ✅ Performance-based bonuses ✅ Flexible work schedule ✅ A supportive and professional work environment All work must be performed on-site at our Sheepshead Bay, Brooklyn office. Job Type: Full-time Pay: $52,000.00 - $65,000.00 per year Benefits: • Flexible schedule, • Opportunities for advancement, • Paid sick time, • Paid time off, • Profit sharing, • Retirement planSchedule:, • 8 hour shift, • Monday to FridayAbility to Commute:, • Brooklyn, NY 11235 (Required)Work Location: In person

Job Description Summary This position is primarily responsible for ensuring that the agency services meets the established standards of quality, exceeding governing regulations in the provision of behavioral health services to participants with substance abuse/co-occurring disorders. This position reports to the IT Manager. Essential duties and Responsibilities: Core duties and responsibilities include the following. Other duties may be assigned. • Responsible for ensuring data is accurate, complete, consistent, reliable and accessible., • Performs data audits, develops data quality standards, identifies anomalies, and corrects errors., • Maintains oversight of data throughout the data lifecycle., • Collects program demographics and provide updated data reports as required., • Interprets and implements quality assurance standards., • Evaluates adequacy of quality assurance standards., • Devises sampling procedures and directions for recording and reporting quality data., • Reviews the implementation and efficiency of quality and inspection systems., • Documents internal audits and other quality assurance activities and reports the same out to directors and CEO., • Investigates and aggregates participant’s perception of satisfaction and telepratice quality assurance surveys and reports out trends observed., • Analyzes data to identify areas for improvement in the quality system; identifies improvement strategies., • Trains clinical staff on required data collection tools and assures data repository systems are accurate., • Collaborate with ECR, internal IT and billing staff to assure system compliance with data requirements., • Collaborates with Compliance Officer and is a member of the Compliance Committee., • Develops, recommends and monitors corrective and preventive actions., • Prepares reports to communicate outcomes of quality activities., • Present data findings in inter-agency and internal meetings., • Identifies training needs and organizes training interventions to meet quality standards., • Complies with 42 CFR confidentiality and HIPAA privacy and confidentiality/security regulations. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: • Bachelor’s degree in Community Health or social service areas required with 3-4 years experience; Masters degree preferred with 1-2 years in related field with in a social service agency setting., • Data driven with focus on analytics., • Quality inspection, auditing and testing experience., • Knowledge of tools, concepts and methodologies of QA and outcome-driven data analysis, • Experience with implementation of corrective actions programs., • Industry specific experience and knowledge of relevant regulatory requirements., • Strong computer skills including Microsoft Office, QA applications, EHR systems and databases., • Must successfully complete a criminal background check, obtain clearance from the Office of Children and Family Services and be drug free. We offer a comprehensive benefit package that supports the overall health of our staff to include: • 15 Vacation days Annually, • 12 Sick Days, • Floating Holiday 1 annually, • 401K retirement plan with 3% match after 90 days of employment, • Medical Benefits after 30 days of employment with Cigna, • Dental/Vision eligible after 90 days of employment, • Access to Gym/Weight Room, • Access to Boxing Ring, • Short Term DIsability, • Life, Accidental Insurance available through Aflac, • Transit Chek for commuting expenses, • Legal Shield for legal services, • Public Service Loan Forgiveness (PSLF) participants Are you passionate about making a meaningful impact in your community? Join Elmcor Youth & Adult Activities as a Quality Assurance Data Specialist and be part of a dedicated team committed to empowering individuals and families. This is more than just a job — it’s an opportunity to use your skills, compassion, and expertise to create lasting change. If you’re looking for a role where your work truly matters, we’d love to hear from you. Apply today and take the next step in a career with purpose. M - F 10AM - 6PM; schedule subject to change based on program need.

Job Description Clinic Director (LCSW) – EFMNY Clinic Position Summary Lead clinical and operational oversight for EFMNY’s main clinic and satellite sites. Ensure high-quality, compliant, and sustainable services aligned with OMH/OPWDD Article 16 & 31 standards. Supervise clinical staff, oversee documentation and billing workflows, and maintain EHR integrity. May carry a small caseload based on program needs. Key Responsibilities • Set and enforce clinical standards; supervise and evaluate staff, • Oversee onboarding, training, and clinical supervision compliance, • Manage staffing, productivity, and continuity of care, • Monitor documentation, CPT coding, and billing compliance, • Serve as EHR lead/superuser; ensure data accuracy and timeliness, • Oversee daily clinic operations and support staff (including intake/EHR updates), • Collaborate with Medical Director, leadership, and finance teams, • Support grants, audits, reporting, and quality improvement initiatives, • Supervises Clinicians, interns/consultants, Clinic Support SpecialistFull-Time employee health insurance is paid in full by the employer *This job description does not contain a comprehensive listing of activities, duties or responsibilities. Other duties may be assigned. Failure to comply with job duties or responsibilities will be subject to disciplinary action up to and including suspension and/or termination. Powered by JazzHR 3gSpHJMW7o

Job Description Job Title: Substance Use Specialist (MHC-LP, LMHC,LMSW,LCSW) Job Summary: CASES is seeking a passionate and mission‑driven Substance Use Specialist to join our dynamic ACT team. This role is ideal for a Master’s‑level mental health clinician who thrives in the field, values autonomy, and wants to make a meaningful difference in the lives of individuals living with serious mental illness and co‑occurring substance use needs. As a Substance Use Specialist, you’ll bring your clinical expertise directly into the community; meeting clients where they are, building authentic relationships, and delivering high‑impact services with fidelity to the ACT model. You’ll play a key role in helping clients navigate their recovery journey by providing individualized psychoeducation, harm‑reduction support, and motivational interventions tailored to each person’s stage of change. In this role, you’ll assess substance use patterns, support clients in identifying their goals, and advocate with external providers to ensure they receive the most clinically appropriate care. While you bring specialized knowledge in substance use treatment, you’ll also contribute as a well‑rounded ACT clinician; offering support across all areas of client need. This is a chance to join a supportive team, grow your clinical skill set, and be part of a mission‑driven organization dedicated to promoting recovery, reducing incarceration, and strengthening communities. Salary: The salary for this role is $66,950 per year Shift Hours: This position is full-time Monday – Friday from 9:00 AM – 5:00 PM Location Address: 2090 Adam Clayton Jr Blvd, New York, N.Y. 10027. Our office is easily accessible by public transportation. Workplace Flexibility: Flexible - For roles that have days that can be partially remote - Staff are able to start their day remotely 1 day per week (Monday's). What You Will Be Doing: • Provide at least 80 percent of treatment contacts in the community and complete expected minimum monthly treatment contacts, including leading groups when clinically indicated., • Attend and participate in daily team meetings to discuss clients’ clinical and case management issues and needs., • Complete documentations required by the NYS Office of Mental Health (OMH) and NYC Department of Health and Mental Hygiene’s (DOHMH) licensing guidelines, NYS Medicaid billing guidelines as well as per CASES ACT Policy and Procedures., • Collaborate with client’s support network and other service providers on treatment planning, service coordination, and case management support with the goal of promoting client’s recovery and stability in the community., • Provide clinical services that are anti-racist, gender-responsive, culturally humble, trauma-informed, recovery-oriented, client-centered, and evidence-based., • Complete required documentations and toxicology tests for clients with active Assisted Outpatient Treatment (AOT)order., • Provide 24-hour crisis intervention on-call services on rotating basis., • Provide culturally competent services in accordance with CASES policies and practice. What We Are Looking For: • MHC-LP, LMHC,LMSW,LCSW, with current New York State license., • Experience working with individuals with serious mental illness, and/or co-occurring substance use disorders., • Experience with various evidence-based models pertaining to treatment of substance use, and mental illness., • Experience working with individuals involved in criminal legal system preferred., • A team player, highly organized and self-motivated., • Proficient in computers. Preferred Skills: • Experience working with individuals involved in criminal legal system, • Fluency in Spanish Employee Benefits: CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including: • Medical, • Dental, • Vision, • Vacation and Paid Time Off – starting at 25 days, • 12 Paid Holidays per year, • Retirement 403(b) Competitive matching up to 6%, • Employee Referral Program Our Values At CASES, we like to move with PURPOSE, which reflects our values: PEOPLE| Hold people’s stories with dignity UNITY| Commit to a shared mission RESPECT| Celebrate the strength of diversity PROGRESS| Always work to improve OPTIMIZE| Make the best use of resources SOLUTIONS| Work together to solve problems EMPATHY| Seek to understand others Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for. CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system. Monday - Friday, 9am to 5pm 35 hours per week excluding breaks

Job Description Job Title: ACT Clinician Job Summary: The purpose of Assertive Community Treatment (ACT) is to deliver comprehensive and effective services to individuals (age 18 and up) who are diagnosed with severe mental illness (SMI) and whose needs have not been well met by more traditional service delivery approaches. These individuals also suffer from co-occurring substance use disorders and may have histories of criminal legal system involvement. ACT is an evidence-based practice that provides an integrated set of other evidence-based treatment, rehabilitation, case management, and support services delivered by a mobile, multi-disciplinary mental health treatment team to support recipient recovery through a highly individualized approach that provides recipients with the tools to obtain and maintain housing, employment, relationships and relief from symptoms and medication side effects. The CASES ACT Department consists of ACT, Forensic ACT (FACT), ACT Alternative-to-Incarceration (ATI), and Young Adult ACT teams. ACT Clinician will carry a title on the team as listed in the Office of Mental Health (OMH) ACT Program Guidelines. These titles include: Family Specialist, Employment Specialist, Substance Use Specialist, Criminal Justice Specialist, and Wellness Specialist. Specific titles do not limit the scope of clinical services that the staff member provides as ACT staff are both generalists and specialists, based on their areas of experience and interest. Shift Hours: This position is full-time Monday – Friday from 9:00 AM – 5:00 PM Salary: The salary for this role is $66,950 per year Location Address: 2090 Adam Clayton Powell Jr Blvd, 4th Floor, New York, NY 10027 and/or 25 Chapel Street, Brooklyn, N.Y. 11201. Our office is easily accessible by public transportation. Workplace Flexibility: Flexible - The staff comes in the office 4 days to hold a morning meeting and then go into the community to meet with the clients. One day out the week the meeting will be held via zoom and then the team will go into the community. This role consists of 80% field work. What You Will Be Doing: • Provide at least 80 percent of treatment contacts in the community and complete expected minimum monthly treatment contacts, including leading groups when clinically indicated., • Attend and participate in daily team meetings to discuss clients’ clinical and case management issues and needs., • Complete documentations required by the NYS Office of Mental Health (OMH) and NYC Department of Health and Mental Hygiene’s (DOHMH) licensing guidelines, NYS Medicaid billing guidelines as well as per CASES ACT Policy and Procedures., • Collaborate with client’s support network and other service providers on treatment planning, service coordination, and case management support with the goal of promoting client’s recovery and stability in the community., • Provide clinical services that are anti-racist, gender-responsive, culturally humble, trauma-informed, recovery-oriented, client-centered, and evidence-based., • Complete required documentations and toxicology tests for clients with active Assisted Outpatient Treatment (AOT) order and/or other court mandates., • Provide 24-hour crisis intervention on-call services on rotating basis., • Provide culturally competent servicesin accordance withCASES policies andpractice. What We Are Looking For: • LMHC, MHC-LP, LMSW, LCSW, with current New York State license, • Experience working with individuals with serious mental illness, and/or co-occurring substance use disorders, • Experience with various evidence-based models pertaining to treatment of substance use, and mental illness, • A team player, highly organized and self-motivated, • Proficient in computers Preferred Skills: • Bilingual Spanish, • Experience working with individuals involved in criminal legal system preferred Employee Benefits: CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including: • Medical, • Dental, • Vision, • Vacation and Paid Time Off – starting at 25 days-off annually, plus an additional summer self-care day, • 12 Paid Holidays per year, • Retirement 403b Competitive matching up to 6%, • Employee Referral Program, • Visit www.cases.org/careers/ to learn more about benefits offered by the CASES Our Values At CASES, we like to move with PURPOSE, which reflects our values: PEOPLE| Hold people’s stories with dignity UNITY| Commit to a shared mission RESPECT| Celebrate the strength of diversity PROGRESS| Always work to improve OPTIMIZE| Make the best use of resources SOLUTIONS| Work together to solve problems EMPATHY| Seek to understand others Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for. CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system. Monday - Friday, 9am to 5pm 35 Hours per week excluding breaks.