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Overview Provides clinical leadership to promote increased compliance with a range of quality and cost measures and standards of care. Manages service delivery of inter-professional and para-professional team members working on an individual case or population of cases. Acts as a key resource in providing clinical and operational guidance and support to assigned teams and other staff to achieve and enhance team outcomes. Provides advanced nursing clinical care for patients in accordance with current State and Federal rules and regulations for nurse practitioner's scope of practice and national standards of care. Works under the supervision of the Clinical Director for the Nurse Practitioner Program. What We Provide • Referral bonus opportunities, • Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays, • Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability, • Employer-matched retirement saving funds, • Personal and financial wellness programs, • Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care, • Generous tuition reimbursement for qualifying degrees, • Opportunities for professional growth and career advancement, • Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities What You Will Do • Manages and provides the full scope of advanced nursing practice for targeted patient populations, which may include short-term treatment of members at the point of care. Evaluates patient responses to therapy/interventions. Ensures revision of the inter-professional plan of care as necessary to achieve quality outcomes., • Serves as the clinical authority on individualized care teams and leads rounds and interdisciplinary care team meetings., • Manages and provides comprehensive, advanced nursing care, including post-discharge aftercare visits, annual comprehensive assessment visits, palliative care-care management program onboarding, and change in condition assessment visits (including physical examination, comprehensive history, screening for physical and/or psychological conditions, and point of care testing). Urgent interventions (i.e., escalations for the Care Teams, RPM, and the 24/7 Line), pharmacological and non-pharmacological interventions, ordering treatments and DME, preventative health maintenance activities, care management, referrals, discharge planning, counseling, and patient education. Establishes a treatment plan based on clinical findings and determines when further evaluation by the collaborating physician, specialist, or emergency care is warranted., • Collaborates with patients, families, primary care physicians and other team members to provide assessment and care planning. Assesses, plans, and provides intensive and continuous care management across client settings., • Manages and provides clinical services in compliance with standards of Patient-Centered Medical Home standards, meaningful use of medical record data, HEDIS and QARR quality of care measurements., • Manages inter-professional team efforts regarding the medical, nursing, therapy and ancillary care provided to patients to ensure quality outcomes are achieved., • Participates in on call coverage schedule to ensure 24/7 access to practice clinicians., • Assesses, educates, and improves client and caregiver knowledge of chronic disease, self-care management, and identification of changes in health status, including appropriate responses and actions through individualized education and inter-professional interventions., • Observes and analyzes team performance patterns related to population under care and assists in developing interventions to improve team performance. Provides remedial support and guidance to interdisciplinary team members to address implementation/evaluation of plans that maintain/increase customer experience with care, cost-efficiency, and quality care compliance with regulatory standards., • Communicates with internal and external care partners regarding the needs of the patient or population to ensure interventions occur in a timely and appropriate manner. Intervenes as needed when the care plan is not executed and remediates the situation to prevent reoccurrence., • Performs procedures as outlined in collaborative practice agreement and as privileged by the Credentialing Committee., • Manages quality of medical record documentation and submits billing information in accordance with Professional Corporation policy., • Provides care in one or more care settings based on the clinical requirements: virtually, telephonically or travels to patients’ homes and/or other facilities with varying environments (e.g., elevated buildings, walk-ups, care facilities, single/multiple family homes, presence of pets, etc.) using approved transportation options., • Upon request, performs peer reviews of work performance, including quality of care, clinical documentation, coding and billing practices, communication skills, and population surveillance., • May participate in the VNS Health Medical Care at Home Quality and Professional Advisory Committee and any associated workgroups related to development of evidence based clinical models of care, peer education and training, quality improvement, medical record configuration and reporting, maximizing the use of clinical decision support systems., • May act as a preceptor for student Nurse Practitioners, providing excellent role modeling of community-based primary care practice., • Assumes responsibility for continued professional growth, and maintains professional certification and licensure., • Participates in special projects and performs other duties as assigned. Qualifications Licenses and Certifications: License and current registration to practice as a Registered Professional Nurse in New York State required Certificate (license) and current registration to practice as a Nurse Practitioner in the State of New York, with a specialty in adult health, family health or gerontology required Valid driver's license, as determined by operational/regional needs may be required Maintains credentialed status with VNS Health Medical Care at Home and associated managed care plans required Maintains NPI, Medicaid and Medicare provider numbers preferred Maintains a collaborative practice agreement with a physician in compliance with New York State regulations preferred Must be certified by ANCC or another accrediting Nurse Practitioner body – in order to bill Medicare and meet credentialing requirements required Education: Master's Degree of Science in Nursing, or other graduate degree from a nurse practitioner educational program registered by the New York State Education Department as qualifying for NP certification (licensure) required Current ANCC or AANP certification as an adult, family or geriatric nurse practitioner required Work Experience: Minimum of two years of experience as a nurse practitioner utilizing full scope of practice preferred Clinical home care experience or two years managerial experience preferred Demonstrated knowledge of HEDIS and QARR quality measures, ICD-10 and CPT coding for reimbursement of services required Bilingual skills, as determined by operational needs required Pay Range USD $109,900.00 - USD $146,500.00 /Yr. About Us VNS Health has been committed to meeting the needs of New Yorkers for over 130 years. We’re one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.

Overview Provides clinical leadership to promote increased compliance with a range of quality and cost measures and standards of care. Manages service delivery of inter-professional and para-professional team members working on an individual case or population of cases. Acts as a key resource in providing clinical and operational guidance and support to assigned teams and other staff to achieve and enhance team outcomes. Provides advanced nursing clinical care for patients in accordance with current State and Federal rules and regulations for nurse practitioner's scope of practice and national standards of care. Works under the supervision of the Clinical Director for the Nurse Practitioner Program. • Manages and provides the full scope of advanced nursing practice for targeted patient populations, which may include short-term treatment of members at the point of care. Evaluates patient responses to therapy/interventions. Ensures revision of the inter-professional plan of care as necessary to achieve quality outcomes., • Serves as the clinical authority on individualized care teams and leads rounds and interdisciplinary care team meetings., • Manages and provides comprehensive, advanced nursing care, including post-discharge aftercare visits, annual comprehensive assessment visits, palliative care-care management program onboarding, and change in condition assessment visits (including physical examination, comprehensive history, screening for physical and/or psychological conditions, and point of care testing). Urgent interventions (i.e., escalations for the Care Teams, RPM, and the 24/7 Line), pharmacological and non-pharmacological interventions, ordering treatments and DME, preventative health maintenance activities, care management, referrals, discharge planning, counseling, and patient education. Establishes a treatment plan based on clinical findings and determines when further evaluation by the collaborating physician, specialist, or emergency care is warranted., • Collaborates with patients, families, primary care physicians and other team members to provide assessment and care planning. Assesses, plans, and provides intensive and continuous care management across client settings., • Manages and provides clinical services in compliance with standards of Patient-Centered Medical Home standards, meaningful use of medical record data, HEDIS and QARR quality of care measurements., • Manages inter-professional team efforts regarding the medical, nursing, therapy and ancillary care provided to patients to ensure quality outcomes are achieved., • Participates in on call coverage schedule to ensure 24/7 access to practice clinicians., • Assesses, educates, and improves client and caregiver knowledge of chronic disease, self-care management, and identification of changes in health status, including appropriate responses and actions through individualized education and inter-professional interventions., • Observes and analyzes team performance patterns related to population under care and assists in developing interventions to improve team performance. Provides remedial support and guidance to interdisciplinary team members to address implementation/evaluation of plans that maintain/increase customer experience with care, cost-efficiency, and quality care compliance with regulatory standards., • Communicates with internal and external care partners regarding the needs of the patient or population to ensure interventions occur in a timely and appropriate manner. Intervenes as needed when the care plan is not executed and remediates the situation to prevent reoccurrence., • Performs procedures as outlined in collaborative practice agreement and as privileged by the Credentialing Committee., • Manages quality of medical record documentation and submits billing information in accordance with Professional Corporation policy., • Provides care in one or more care settings based on the clinical requirements: virtually, telephonically or travels to patients’ homes and/or other facilities with varying environments (e.g., elevated buildings, walk-ups, care facilities, single/multiple family homes, presence of pets, etc.) using approved transportation options., • Upon request, performs peer reviews of work performance, including quality of care, clinical documentation, coding and billing practices, communication skills, and population surveillance., • May participate in the VNS Health Medical Care at Home Quality and Professional Advisory Committee and any associated workgroups related to development of evidence based clinical models of care, peer education and training, quality improvement, medical record configuration and reporting, maximizing the use of clinical decision support systems., • May act as a preceptor for student Nurse Practitioners, providing excellent role modeling of community-based primary care practice., • Assumes responsibility for continued professional growth, and maintains professional certification and licensure. For Psychiatric Nurse Practitioners only: • Conducts psychosocial assessments of interventions patients and develops treatment recommendations. Determines whether further evaluation by a collaborating psychiatrist is needed., • Provides the following services to patients: advocacy, psychoeducation, psychopharmacology, cognitive/behavioral interventions, monitoring of mental status, emotional support, brief psychotherapy and family-based interventions., • Supports and educates VNS Health staff and caregivers to enable them to better care for patients with psychiatric, cognitive, and/or behavioral challenges., • Consults with a collaborating psychiatrist as necessary to develop psychiatric evaluation and treatment plans., • Consults with the referrer on assessment, recommendations, and updates on treatment progress., • Follows treatment plans, revising and updating them as necessary, makes appropriate referrals for additional mental health services and provides crisis intervention as required., • Participates in interdisciplinary team meetings, case conferences and clinical supervision; attends in-service education programs., • Participates in special projects and performs other duties as assigned. Qualifications Licenses and Certifications: License and current registration to practice as a Registered Professional Nurse in New York State required. Certificate (license) and current registration to practice as a Nurse Practitioner in the State of New York, with a specialty in adult health, family health or gerontology required. Valid driver's license, as determined by operational/regional needs may be required. Maintains credentialed status with VNS Health Medical Care at Home and associated managed care plans required. Maintains NPI, Medicaid and Medicare provider numbers preferred. Maintains a collaborative practice agreement with a physician in compliance with New York State regulations preferred. Must be certified by ANCC or another accrediting Nurse Practitioner body – in order to bill Medicare and meet credentialing requirements required. For Psychiatric Nurse Practitioners only: Current PMHNP-BC certification required Education: Master's Degree of Science in Nursing, or other graduate degree from a nurse practitioner educational program registered by the New York State Education Department as qualifying for NP certification (licensure) required. Current ANCC or AANP certification as an adult, family or geriatric nurse practitioner required. For Psychiatric Nurse Practitioners only: Master's Degree in psychiatric-mental health Nurse Practitioner required. PhD in psychiatric-mental health Nurse Practitioner preferred. Work Experience: Minimum of two years of experience as a nurse practitioner utilizing full scope of practice preferred. Clinical home care experience or two years managerial experience preferred. Demonstrated knowledge of HEDIS and QARR quality measures, ICD-10 and CPT coding for reimbursement of services required. Bilingual skills, as determined by operational needs required. For Psychiatric Nurse Practitioners only: Minimum of two years of experience as a psychiatric nurse practitioner utilizing full scope of practice required. Compensation: $200 per visit & $77.72/hour for attending meeting or training. Pay Range USD $58.30 - USD $77.72 /Hr. About Us VNS Health has been committed to meeting the needs of New Yorkers for over 130 years. We’re one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.

Overview Provides clinical leadership to promote increased compliance with a range of quality and cost measures and standards of care. Manages service delivery of inter-professional and para-professional team members working on an individual case or population of cases. Acts as a key resource in providing clinical and operational guidance and support to assigned teams and other staff to achieve and enhance team outcomes. Provides advanced nursing clinical care for patients in accordance with current State and Federal rules and regulations for nurse practitioner's scope of practice and national standards of care. Works under the supervision of the Clinical Director for the Nurse Practitioner Program. • Manages and provides the full scope of advanced nursing practice for targeted patient populations, which may include short-term treatment of members at the point of care. Evaluates patient responses to therapy/interventions. Ensures revision of the inter-professional plan of care as necessary to achieve quality outcomes., • Serves as the clinical authority on individualized care teams and leads rounds and interdisciplinary care team meetings., • Manages and provides comprehensive, advanced nursing care, including post-discharge aftercare visits, annual comprehensive assessment visits, palliative care-care management program onboarding, and change in condition assessment visits (including physical examination, comprehensive history, screening for physical and/or psychological conditions, and point of care testing). Urgent interventions (i.e., escalations for the Care Teams, RPM, and the 24/7 Line), pharmacological and non-pharmacological interventions, ordering treatments and DME, preventative health maintenance activities, care management, referrals, discharge planning, counseling, and patient education. Establishes a treatment plan based on clinical findings and determines when further evaluation by the collaborating physician, specialist, or emergency care is warranted., • Collaborates with patients, families, primary care physicians and other team members to provide assessment and care planning. Assesses, plans, and provides intensive and continuous care management across client settings., • Manages and provides clinical services in compliance with standards of Patient-Centered Medical Home standards, meaningful use of medical record data, HEDIS and QARR quality of care measurements., • Manages inter-professional team efforts regarding the medical, nursing, therapy and ancillary care provided to patients to ensure quality outcomes are achieved., • Participates in on call coverage schedule to ensure 24/7 access to practice clinicians., • Assesses, educates, and improves client and caregiver knowledge of chronic disease, self-care management, and identification of changes in health status, including appropriate responses and actions through individualized education and inter-professional interventions., • Observes and analyzes team performance patterns related to population under care and assists in developing interventions to improve team performance. Provides remedial support and guidance to interdisciplinary team members to address implementation/evaluation of plans that maintain/increase customer experience with care, cost-efficiency, and quality care compliance with regulatory standards., • Communicates with internal and external care partners regarding the needs of the patient or population to ensure interventions occur in a timely and appropriate manner. Intervenes as needed when the care plan is not executed and remediates the situation to prevent reoccurrence., • Performs procedures as outlined in collaborative practice agreement and as privileged by the Credentialing Committee., • Manages quality of medical record documentation and submits billing information in accordance with Professional Corporation policy., • Provides care in one or more care settings based on the clinical requirements: virtually, telephonically or travels to patients’ homes and/or other facilities with varying environments (e.g., elevated buildings, walk-ups, care facilities, single/multiple family homes, presence of pets, etc.) using approved transportation options., • Upon request, performs peer reviews of work performance, including quality of care, clinical documentation, coding and billing practices, communication skills, and population surveillance., • May participate in the VNS Health Medical Care at Home Quality and Professional Advisory Committee and any associated workgroups related to development of evidence based clinical models of care, peer education and training, quality improvement, medical record configuration and reporting, maximizing the use of clinical decision support systems., • May act as a preceptor for student Nurse Practitioners, providing excellent role modeling of community-based primary care practice., • Assumes responsibility for continued professional growth, and maintains professional certification and licensure. For Psychiatric Nurse Practitioners only: • Conducts psychosocial assessments of interventions patients and develops treatment recommendations. Determines whether further evaluation by a collaborating psychiatrist is needed., • Provides the following services to patients: advocacy, psychoeducation, psychopharmacology, cognitive/behavioral interventions, monitoring of mental status, emotional support, brief psychotherapy and family-based interventions., • Supports and educates VNS Health staff and caregivers to enable them to better care for patients with psychiatric, cognitive, and/or behavioral challenges., • Consults with a collaborating psychiatrist as necessary to develop psychiatric evaluation and treatment plans., • Consults with the referrer on assessment, recommendations, and updates on treatment progress., • Follows treatment plans, revising and updating them as necessary, makes appropriate referrals for additional mental health services and provides crisis intervention as required., • Participates in interdisciplinary team meetings, case conferences and clinical supervision; attends in-service education programs., • Participates in special projects and performs other duties as assigned. Qualifications Licenses and Certifications: License and current registration to practice as a Registered Professional Nurse in New York State required. Certificate (license) and current registration to practice as a Nurse Practitioner in the State of New York, with a specialty in adult health, family health or gerontology required. Valid driver's license, as determined by operational/regional needs may be required. Maintains credentialed status with VNS Health Medical Care at Home and associated managed care plans required Maintains NPI, Medicaid and Medicare provider numbers preferred. Maintains a collaborative practice agreement with a physician in compliance with New York State regulations preferred. Must be certified by ANCC or another accrediting Nurse Practitioner body – in order to bill Medicare and meet credentialing requirements required. For Psychiatric Nurse Practitioners only: Current PMHNP-BC certification required Education: Master's Degree of Science in Nursing, or other graduate degree from a nurse practitioner educational program registered by the New York State Education Department as qualifying for NP certification (licensure) required. Current ANCC or AANP certification as an adult, family or geriatric nurse practitioner required. For Psychiatric Nurse Practitioners only: Master's Degree in psychiatric-mental health Nurse Practitioner required. PhD in psychiatric-mental health Nurse Practitioner preferred. Work Experience: Minimum of two years of experience as a nurse practitioner utilizing full scope of practice preferred. Clinical home care experience or two years managerial experience preferred. Demonstrated knowledge of Hedis and QARR quality measures, ICD-10 and CPT coding for reimbursement of services required. Bilingual skills, as determined by operational needs required. For Psychiatric Nurse Practitioners only: Minimum of two years of experience as a psychiatric nurse practitioner utilizing full scope of practice required. Compensation: $200 per visit & $77.72/hour for attending meeting or training. Pay Range USD $58.30 - USD $77.72 /Hr. About Us VNS Health has been committed to meeting the needs of New Yorkers for over 130 years. We’re one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a Member Support Specialist you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for patient feedback, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or in office providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Master our technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work, • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you’ll need: • At least 1 year of experience in high touch customer or patient facing roles, • Strong written and verbal communication skills, • Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams, • A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Competitive salary: the base pay for this position is $24.00-$26.00 per hour based on a full time schedule. [with a 1.25 differential for eligible extended hours] This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday-Friday between 7:30am-7:00pm based in the Murray Hill (591 Third Ave) office location in New York, NY. In this flex/float role, you would also provide coverage to the One Vanderbilt, 56th & 3rd, Bryant Park office locations as needed. Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical’s Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the and for additional information.

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a Member Support Specialist you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for patient feedback, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or in office providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Master our technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work, • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you’ll need: • At least 1 year of experience in high touch customer or patient facing roles, • Strong written and verbal communication skills, • Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams, • A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Competitive salary: the base pay for this position is $24.00-$26.00 per hour based on a full time schedule. [with a 1.25 differential for eligible extended hours] This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday-Friday between 7:30am-7:00pm based in the Upper West Side (252 W 81st St) office location in New York, NY. In this flex/float role, you would also provide coverage to the Columbus Circle, Manhattan Valley, Rockefeller Center office locations as needed. Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical’s Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the and for additional information.

We are Gottlieb & Greenspan — a growing boutique law firm in Bergen County with a collaborative team and a workplace grounded in our core values: we are ethical, respectful of all people, accountable, positive and fun, driven, and committed to excellence. We are seeking an experienced Insurance Relations Specialist to support our organization's compliance with the No Surprises Act (NSA), the federal law designed to protect patients from unexpected out‑of‑network medical bills and establish structured insurer/provider payment dispute resolution processes. The ideal candidate will oversee the tracking, escalation, and recovery of NSA awards, settlements, and reimbursements to ensure accuracy and efficiency. What You'll Do • Build and maintain strong relationships with insurance carriers and clients to resolve outstanding awards, underpayments, and discrepancies., • Coordinate with insurance carriers to optimize timeliness and accuracy of client payments., • Provide guidance to internal stakeholders and external partners on NSA requirements and best practices., • Monitor regulatory updates and assess impacts on contracts, claims, and payer/provider communications., • Ensure all activities comply with HIPAA regulations and confidentiality standards., • Develop reports, track key metrics, and provide recommendations to the team and leadership. What You Bring • Bachelor's degree in Healthcare Administration, Business, Public Health, or a related field., • Minimum 3 years of experience in healthcare insurance operations, billing compliance, provider relations, or comparable areas., • Proficiency in understanding and interpreting medical EOBs., • Strong customer service skills with a client-focused approach., • Excellent written and verbal communication skills for engaging clients and stakeholders., • Ability to work independently and collaboratively across teams., • Proven analytical and problem-solving skills with attention to detail., • Effective at managing multiple priorities in a fast-paced environment. Hiring Range: $60,000-$65,000 / year, commensurate with experience Perks and Benefits Include: • Medical, Dental, Vision and Life Insurance – 100% employer-paid for employees, • 401(k) with Employer Safe Harbor Contributions, • Profit Sharing, • Cash Balance Plan, • Competitive PTO & Paid Holidays, • Earned Sick Leave, • Friendly, team-focused culture where your work matters Visit us at www.gottliebandgreenspan.com to learn more! Gottlieb & Greenspan is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, veteran status, age, or any other protected status under applicable federal, state, or local laws.

Job Description PetVet Care Centers' Heart of Brooklyn Veterinary Hospital - Flatbush is currently seeking a Care Coordinator to join their team! At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter. Because life is better with pets. We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve. With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer: • Local autonomy with national support, • Career mobility and development opportunities, • A collaborative, inclusive environment where your wellbeing comes first You care for pets. We care for you. Position Overview Join our team as a Care Coordinator who contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Within the veterinary field, this position aligns closely with roles often titled Veterinary Receptionist, Customer Service Representative, or Client Care Specialist. Heart of Brooklyn – Flatbush in Brooklyn, New York, is a vibrant, community-driven practice delivering high-quality care in a collaborative environment that reflects the diversity and energy of the neighborhood it serves. Why Join Us: • We are a growing, team-oriented small animal practice in Brooklyn where client experience is everything, and we pride ourselves on delivering compassionate, efficient care while continuing to strengthen our hospital culture and operations. Key Responsibilities • Provides excellent customer service in-person, over the phone, and during high-stress situations., • Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments., • Handles basic medical emergencies for pets and owners, ensuring safety and well-being., • Assists with medication pickups, inquiries, and provides information about services and products., • Inputs and manages data in practice management software, including billing and accounts., • Assists with retail sales, weighing pets, processing faxes, and maintaining records., • Reconciles cash drawer and performs end-of-day duties for accurate financial transactions. Qualifications (Required) • High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience, • Minimum 2+ years of experience in a small animal veterinary general practice setting required, • Strong understanding of veterinary workflow, terminology, and client communication, • Experience scheduling appointments, checking clients in/out, and managing multi-line phones, • Experience obtaining and sending medical records, • Ability to review patient charts, vaccine reminders, and wellness due dates accurately, • Experience using veterinary software/PIMS systems required, • Ability to work efficiently and professionally in a fast-paced environment, • Strong communication, organization, and multitasking skills required, • Applicants must be 18 years of age or older to be considered for this position Preferred Skills (Nice to Have) • Experience with Vetter software preferred, • Experience processing estimates, invoices, and end-of-day procedures, • Knowledge of Antech/Idexx platforms and laboratory workflow, • Experience supporting surgery scheduling and workflow coordination, • Familiarity with veterinary preventive care and client education, • Experience opening/closing a veterinary hospital preferred Schedule: Full-Time (preferred), Day shift. Must have flexibility for rotating Saturdays. What We Offer We care deeply about supporting our team members — professionally and personally. Benefits include: • Medical, dental, and vision insurance, • Paid Parental Leave (birth, adoption, foster), • 401(k) with discretionary contribution, • Team Member Pet Discounts, • Emotional wellbeing support — including Calm app access and 24/7 EAP, • CE stipends and career development resources, • Grant Circle — a relief fund for team members facing personal hardship, • Local hospital culture backed by national resourcesPay Range$21—$24 USD At PetVet Care Centers, we're committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive. Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact. You care for pets. We care for you. PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.

Job Description PetVet Care Centers' Steinway Court Veterinarian is currently seeking a Veterinary Receptionist (Care Coordinator) to join their team! At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter. Because life is better with pets. We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve. With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer: • Local autonomy with national support, • Career mobility and development opportunities, • A collaborative, inclusive environment where your wellbeing comes first You care for pets. We care for you. Position Overview Join our team as a Care Coordinator who contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Within the veterinary field, this position aligns closely with roles often titled Veterinary Receptionist, Customer Service Representative, or Client Care Specialist. Steinway Court Veterinarian in Queens, New York, is a modern, urban practice known for its strong client relationships, high-quality medicine, and team-oriented culture. Key Responsibilities • Provides excellent customer service in-person, over the phone, and during high-stress situations., • Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments., • Handles basic medical emergencies for pets and owners, ensuring safety and well-being., • Assists with medication pickups, inquiries, and provides information about services and products., • Inputs and manages data in practice management software, including billing and accounts., • Assists with retail sales, weighing pets, processing faxes, and maintaining records., • Reconciles cash drawer and performs end-of-day duties for accurate financial transactions. Qualifications (Required) • Applicants must be 18 years of age or older to be considered for this position, • Must have customer service experience, • Located in Queens area, • Flexible and able to fill in if shift is necessary, • Must be fluent in Spanish Preferred Skills (Nice to Have) • CSR veterinary experience is preferred Schedule: Full-time, Day shift from Monday to Saturday What We Offer We care deeply about supporting our team members — professionally and personally. Benefits include: • Medical, dental, and vision insurance, • Paid Parental Leave (birth, adoption, foster), • 401(k) with discretionary contribution, • Team Member Pet Discounts, • Emotional wellbeing support — including Calm app access and 24/7 EAP, • CE stipends and career development resources, • Grant Circle — a relief fund for team members facing personal hardship, • Local hospital culture backed by national resourcesPay Range$22—$22 USD At PetVet Care Centers, we're committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive. Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact. You care for pets. We care for you. PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.

ProKatchers is seeking a travel nurse RN Wound Care for a travel nursing job in Brooklyn, New York. Job Description & Requirements • Specialty: Wound Care, • Discipline: RN, • Start Date: ASAP, • Duration: 13 weeks, • 40 hours per week, • Shift: 8 hours, days, • Employment Type: Travel Required Skills & Experience:\n\nThree to five (3-5) years’ experience in healthcare\n\nThe above are in addition to RN contracted labor requirements.\n\nAbility to fully utilize BHMC’s electronic record systems, equipment and other healthcare and billing systems relevant to this position.\n\n \n\nRequired Certifications & Licensure:\n\nActive NYS Registered Nurse license.\n\n \n\nCertified Wound Ostomy Nurse (CWON) issued by the WOCNCB; or Certified Wound Care Nurse (CWCN) issued by the (WOCNCB); or Certified Wound Specialist (CWS) issued by the American Board of Wound Management (ABWM); or Wound Care Certified Certification (WCC) issued by the National Alliance of Wound Care and Ostomy (NAWCO). \n\n \n\nSchedule Notes: MUST HAVE A WOUND CARE CERTIFICATE. Days - 5x8 - Occasionally work holiday and/or weekend hours. Flexible hours to support patient centered care.\n\n ProKatchers Job ID #37259512. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: RN - Wound Care About ProKatchers Founded in 2016, ProKatchers Inc. is a JCC-certified organization and a recognized leader in healthcare staffing. Named one of the Fastest Growing Healthcare Staffing Firms by Staffing Industry Analysts (SIA) for 2023–2024, we are proud to be among the top-rated companies in our industry. At ProKatchers, we offer both short- and long-term contracts, as well as travel opportunities for licensed and experienced healthcare professionals across the United States. We are committed to providing industry-leading benefits and personalized career support. We understand that finding the right fit is about more than just a job—it’s about aligning your career with your lifestyle. That’s why our dedicated team of career specialists takes the time to get to know you and match you with assignments that meet your goals and aspirations. ProKatchers has also been recognized by SIA as one of the Best Staffing Firms to Work For—a testament to our employee-first approach. We specialize in placing clinical and allied health professionals in a wide range of healthcare settings, including acute care hospitals, skilled nursing facilities, long-term care centres, rehabilitation facilities, behavioural health canters, home and community health programs, urgent care clinics, and more.

\n MetaSense, Inc. is seeking a travel nurse RN Wound Care for a travel nursing job in Brooklyn, New York. Job Description & Requirements\n \n • Specialty: Wound Care\n, • Discipline: RN\n, • Start Date: ASAP\n, • Duration: 10 weeks\n, • 40 hours per week\n, • Shift: 8 hours, days\n, • Employment Type: Travel\n \n Required Skills & Experience: \n -Three to five (3-5) years’ experience in healthcare. \n --The above are in addition to RN contracted labor requirements. \n -Ability to fully utilize electronic record systems, equipment and other healthcare and billing systems relevant to this position. \n -Good interpersonal skills. Required Certifications & Licensure: \n -Active NYS Registered Nurse license. \n -Certified Wound Ostomy Nurse (CWON) issued by the WOCNCB; or Certified Wound Care Nurse (CWCN) issued by the (WOCNCB); or Certified Wound Specialist (CWS) issued by the American Board of Wound Management (ABWM); or Wound Care Certified Certification (WCC) issued by the National Alliance of Wound Care and Ostomy (NAWCO). Description : \n -Under the direction and supervision of the Wound and Ostomy Manager, the wound, ostomy and continence nurse will provide safe, competent, quality care based on nursing theory and research to a designated group of patients. \n Responsibilities: \n -Conducts health assessments focused on wound, ostomy, and continence related care. Performs focused physical assessment, develops plan of care based on the diagnosis and individual client needs. Recommends treatments as appropriate. \n -Assist with the development, revisions, and evaluations of standards of care. \n -Assess and document patient response to wound care, ostomy, continence, fistula and complex wounds treatment. Evaluate the quality and delivery of care provided by the clinical staff. \n -Works collaboratively with the health care team and makes referrals to other disciplines as indicated. \n -Teach, counsels, and assists individuals and families to assume responsibility for prevention of complications as they relate to patients with ostomies, wounds, or continence problems. \n -Routinely providing comprehensive assessments of patients at risk for developing pressure injuries. Initiating preventative measures. \n -Participate in Unit/Department Quality Improvement and Hospital Wide Q.I activities, i.e. Incidence, Prevalence Studies and Nursing Quality. \n -Provide culturally competent patient, family and staff education consistent with cultural, ethnic, religious and other belief systems. \n -Maintain the security and confidentiality of data and information in accordance with patient rights policies. \n -Performing other tasks as assigned. \n Meta Sense Job ID #26-10557. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: BHMC - RN - Wound Care About MetaSense, Inc.\n \n Based out of New Jersey, MetaSense, Inc is one of the fastest growing, agile staffing agencies in the US. You will find that it’s easy to communicate with our recruiters and account managers because we believe you are a person first and not just a number on a spreadsheet. We take a personal approach with each person we work with. Trust MetaSense with your next and future assignments. Come join our family! \n Benefits\n \n • Dental benefits\n, • Vision benefits\n, • Referral bonus\n, • Life insurance\n, • Medical benefits\n \n

CAREER OPPORTUNITY OFFERING: Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement This position pays between $57,400 to $99,000 annually based on experience The Physician Coding Auditor develops and implements strategic needs analyses and training plans for coding leadership; coordinates and evaluates curriculum development and conducts the preparation and delivery of training for Medical Coders employed by Ensemble and providers that are contracted/employed and outlined in the client SOW. Provides guidance and leadership to coding and billing management in the implementation and administration of effective systems, processes, and procedures. Performs annual performance reviews and quality assurance reviews to assess comprehension of training efforts. Serves as a subject matter expert for professional fee coding for all involved personnel; ensures that information is accurate and current, meeting professional coding standards. Ability to code and a clear understanding of the coding principles and guidelines for various specialties including Neurosurgery, Intervention Radiology, ENT, General Surgery, Cardiology, Anesthesia, Emergency Department. Job Responsibilities: Quality Review - Monitors and audits inpatient and outpatient accounts across the system, looking at HIM facility coding for both inpatient and outpatient accounts. Performs annual performance, randomized and quality assurance reviews to assess comprehension of training efforts. Also assists in CHAN and other external audits. Educating - Assesses the educational needs of coding staff and providers that are contracted/employed and outlined in the client SOW (included Provider Education verbiage) and develops programs or researches educational resources to meet those needs. Assists with Task Force, CDE and quality department related education. Creates presentations, develops learning material, handbook and other educational materials. Edits/Denials/Coding - Assists with edits, denials and appeals. Also assists with coding and working holds on an as needed basis. Training - Assists with training new and existing staff. Develops all training materials and coding aids for both formal training and use by coders in daily work. Identifies coders to be cross-trained and suggests areas for training improvement. Assists in the implementation and administration of effective systems, processes, and procedures. Coordinating - Coordinates the presentation of ongoing professional seminars and materials via audio-conferences, webinars, and other publications. Maintains education records on all staff to include attendance records for all coding related educational activities. Resource - Serves as a technical resource for all involved personnel; ensures that information is accurate and current, meeting professional coding standards. Performs miscellaneous job-related duties as assigned. Reporting - Provides reports of audit findings to coding management, individual coders and leadership as needed/requested along with providers that are contracted/employed and outlined in the client SOW (Included Provider verbiage). Assists with the creation of various documents and reports as requested. Immediately provides reports related to compliance risks when requested. Experience We Love: 5+ years of coding experience. 3+ years of auditing experience. Proficiency in multiple EMR’s, encoders, and the Microsoft Office suite. Educated in HIPAA regulations; must maintain strict confidentiality of patient and client information. Consistently achieves quality and productivity standards. Ability to organize and complete work in a timely manner. Ability to read, write and effectively communicate in English. Ability to understand medical/surgical terminology. Above average written and verbal communication skills. Position may require 20-40% travel to client sites. Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences. This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require. Minimum Education: Associates Degree or Equivalent Experience Required Certifications: Candidates must have and keep current at least one of the following professional certifications (CPC, CPMA or CCS Preferred): CPC (Certified Professional Coder) CCS-P (Certified Coding Specialist-Phys Based) CCS (Certified Coding Specialist) CMPA (Certified Professional Medical Auditor) RHIA (Registered Health Information Administrator) RHIT (Registered Health Information Technician) #LI-HB1 #LI-REMOTE

Job Description Job Title: Criminal Justice Specialist (LMHC, MHC-LP, LMSW, LCSW) Job Summary: As a Criminal Justice Specialist, you'll deliver evidence-based, mobile mental health services with high fidelity to the ACT model, supporting adults with serious mental illness, co-occurring substance use disorders, and extensive criminal legal system involvement. You'll build strong therapeutic relationships through community outreach, engagement, and psychoeducation while helping clients achieve recovery, maintain stability, and successfully complete their ATI mandates. In this role, you'll serve as a vital liaison between clients, the Nathaniel ACT Team, and the criminal legal system. You'll provide court updates, coordinate continuity of care during periods of incarceration, advocate with defense attorneys and other justice partners, and help clients navigate complex legal processes while ensuring their behavioral health needs remain at the forefront of treatment planning. As part of a multidisciplinary ACT team, you'll contribute broadly to all aspects of client care. While you bring specialized expertise in criminal justice, ACT clinicians serve as both generalists and specialists, allowing you to apply your clinical strengths, expand your expertise, and provide comprehensive, person-centered services that promote long-term recovery and successful community integration. This is a unique opportunity to join one of the nation's pioneering ACT Alternative-to-Incarceration programs, where you'll make a meaningful impact by helping individuals build healthier, more stable lives while advancing equitable, treatment-focused alternatives to incarceration. Salary: The salary for this role is $66,950 per year Shift Hours: This position is full-time Monday - Friday from 9:00 AM - 5:00 PM Location Address: 25 Chapel Street, Brooklyn, NY 11201. Our office is easily accessible by public transportation. Workplace Flexibility: Flexible - Staff have flexibility to complete their work day from home or another suitable space, typically after reporting to the office and/or engaging in field or community-based work. Office starts 4 days per week, and Community work is 5 days per week, can finish notes at home. What You Will Be Doing: • Provide at least 80 percent of treatment contacts in the community and complete expected minimum monthly treatment contacts, including leading groups when clinically indicated., • Attend and participate in daily team meetings to discuss clients’ clinical and case management issues and needs., • Attend and participate in daily team meetings to discuss clients’ clinical and case management issues and needs., • Complete documentations required by the NYS Office of Mental Health (OMH) and NYC Department of Health and Mental Hygiene’s (DOHMH) licensing guidelines, NYS Medicaid billing guidelines as well as per CASES ACT Policy and Procedures., • Collaborate with client’s support network and other service providers on treatment planning, service coordination, and case management support with the goal of promoting client’s recovery and stability in the community., • Provide clinical services that are anti-racist, gender-responsive, culturally humble, trauma-informed, recovery-oriented, client-centered, and evidence-based., • Complete required documentations and toxicology tests for clients with active Assisted Outpatient Treatment (AOT)order., • Provide 24-hour crisis intervention on-call services on rotating basis., • Provide culturally competent services in accordance with CASES policies and practice. What We Are Looking For: • LMHC, MHC-LP, LMSW, LCSW, with current New York State license., • Experience working with individuals with serious mental illness, and/or co-occurring substance use disorders., • Experience with various evidence-based models pertaining to treatment of substance use, and mental illness., • A team player, highly organized and self-motivated., • Individuals with lived experience are encouraged to apply. Preferred Skills: • Experience working with individuals involved in the criminal legal system., • Fluency in Spanish. Benefits: CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including: • Medical, • Dental, • Vision, • Vacation and Paid Time Off – starting at 25 days-off annually, plus an additional summer self-care day, • 12 Paid Holidays per year, • Retirement 403b Competitive matching up to 6%, • Employee Referral Program, • Visit www.cases.org/careers/ to learn more about benefits offered by the CASES Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for. CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system. #tr2r Monday - Friday, 9am to 5pm ET 35 hours per week excluding breaks

Job Description Responsibilities: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches. • Using neutral and non-judgmental language when responding to the needs and requests of residents and ensuring that Residential Specialist are meeting this expectation;, • Provide crisis intervention including mediation and de-escalation skills to diffuse situations between resident’s family members and/or roommates;, • Monitoring intake calls to assure staff are exploring and implementing immediate safety needs and a risk management plan during screening calls for shelter placement;, • Mediating disputes and addressing grievances from a trauma informed perspective., • Assist the Director in the day to day operations of the program by ensuring the facility is meeting coverage and facility safety regulatory standards., • Efficient oversight of the unit vacancy, billing documentation and client intake process; including attendance, client signatures and absence notifications., • Ensuring that regular health and safety checks (rounds) and unit inspections occur as required. happen from a trauma informed perspective;, • Provide staff with bi-weekly individual and monthly group supervision that is reflective and prioritizes improvement of CCP skills and includes discussions about vicarious trauma;, • Responsible for recruiting, supervising and managing performance of residential specialists, which include disciplinary actions as needed. Understanding and responding to vicarious trauma with a focus on self-care (both for self and for staff members);, • Completing annual staff performance evaluations; developing staff professional development Secondary Job Functions: Qualifications: High school equivalency or high school diploma plus three years of relevant training and experience in human services or related field Additionally, the candidate that is selected to fill this role must have or make arrangements to obtain the following certifications within the first 3 months of hire: • First Aid and Safety with CPR from the American Red Cross, • New York State Security Guard License, • F-02 Fire Guard Certification, • F-80 Fire Guard Certification If the candidate that is chosen for this position has Fire Guard certification cards that list a former employer, then the candidate must request updated cards that reflect the name of the new employer. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $25.82 to $27.48 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025 and recognized for Great Employee Benefits!

Job Description Summary: The Safe Horizon DV Shelter Program provides safe and confidential spaces for DV Survivors and their children. We are committed to providing these services with empathy, compassion, professionalism, non-judgement, and respect. Our spaces respect survivors’ right to self-determination and focus on giving families and individuals the space, both emotional and physical, to heal from the victimization and trauma they have experienced. Responsibilities: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches. • Using neutral and non-judgmental language when responding to the needs and requests of residents and ensuring that Residential Specialist are meeting this expectation;, • Provide crisis intervention including mediation and de-escalation skills to diffuse situations between resident’s family members and/or roommates;, • Monitoring intake calls to assure staff are exploring and implementing immediate safety needs and a risk management plan during screening calls for shelter placement;, • Mediating disputes and addressing grievances from a trauma informed perspective;, • Assist the Director in the day to day operations of the program by ensuring the facility is meeting coverage and facility safety regulatory standards., • Efficient oversight of the unit vacancy, billing documentation and client intake process; including attendance, client signatures and absence notifications., • Ensuring that regular health and safety checks (rounds) and unit inspections occur as required. happen from a trauma informed perspective;, • Provide staff with bi-weekly individual and monthly group supervision that is reflective and prioritizes improvement of CCP skills and includes discussions about vicarious trauma;, • Responsible for recruiting, supervising and managing performance of residential specialists, which include disciplinary actions as needed. Understanding and responding to vicarious trauma with a focus on self-care (both for self and for staff members);, • Completing annual staff performance evaluations; developing staff professional development Secondary Job Functions: Qualifications: • High school equivalency or high school diploma plus three years of relevant training and experience in human services or related field If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Hiring Range: $25.82 - $29.05 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Bilingual Spanish Case Acceptance Specialist Brooklyn, NY This is a full-time in person position. Pay: $21.00-$25.00 per hour About Us: With 50 years of dedicated service to our communities, Personal Touch has been a trusted provider of home care. Our priority lies in ensuring exemplary patient care while fostering a supportive and empowering workplace culture for all team members. Why Choose Us: At Personal-Touch Home Care, we are committed to creating a rewarding and fulfilling experience for our team members. Our established history and reputation provide a stable and trusted foundation for your career. Join us in positively impacting the lives of our patients and their families. As a member of our team, you will enjoy a wide range of benefits that enhance your overall well-being and support your career growth. They include: • Employee Recognition Programs: We acknowledge and celebrate your contributions., • Comprehensive Health Benefits: We offer an inclusive package with Medical, Dental, Vision, Accident, and Long-Term Disability Coverage to ensure access to quality medical care while promoting overall wellness., • Generous Paid Time Off: We provide generous paid time off to ensure you can recharge and return to work refreshed, leading to greater productivity and job satisfaction. We support a healthy work-life balance., • Retirement Benefits: We offer a 401k plan to secure your financial future and help you save for retirement., • Life Insurance: We offer company paid life insurance providing peace of mind and financial protection for you and your loved ones., • Mileage Reimbursement: We make sure you're compensated for your business travel., • Opportunities for Professional Growth and Development: Empowering you to thrive and grow., • Employee Assistance Program: Supporting the well-being of you and your family., • Perks Program: Exclusive deals and offers on products, services, and experiences you need and love. JOB SUMMARY: The Case Acceptance Specialist plays a vital role in ensuring a seamless admission process for new patients in a licensed home health care agency. This position is responsible for evaluating, coordinating, and facilitating the acceptance of new patient cases, ensuring compliance with all regulatory guidelines, and maintaining high levels of communication and collaboration with referral sources, patients, families, and internal teams. KEY RESPONSIBILITIES: Case Acceptance Coordination: Review and evaluate referral information for accuracy, completeness, and appropriateness for home health care services. (Case offers) Verify eligibility for services based on payer sources, clinical needs, and agency capabilities. Collaborate with clinical staff to assess patient needs and ensure the availability of appropriate services. Ensure all documentation and authorizations are in place prior to accepting cases. Communication and Collaboration: Serve as the primary point of contact for referral sources, patients, and their families during the onboarding process. Maintain clear and timely communication with internal teams, including the clinical, coordination, and billing departments. Address questions or concerns from patients, families, or referral sources regarding the admission process. Seek assistance when necessary. Conduct welcome calls upon receipt of member information and update operating systems accordingly. Documentation and Compliance: Ensure all required documentation pertaining to services like insurance authorizations, is obtained and completed accurately. Enter patient data into the agency’s electronic health record (EHR) system promptly and accurately. When needed. Maintain compliance with state, federal, and agency regulations related to patient admissions and care. Ensuring Alerts and TALs are completed upon accepting members. Ensure initial visit and notes are updated. Operational Support: Monitor the status of open cases and follow up with referral sources to expedite the intake process. Escalate issues or barriers to case acceptance to the Intake Manager or Director of Patient Services as needed. Monitor case acceptance logs and address discrepancies when they arise. Identify opportunities to streamline the intake and case acceptance process for improved efficiency and patient satisfaction. QUALIFICATIONS: High school diploma or equivalent required; associate or bachelor’s degree in a related field preferred. Minimum of 1-3 years of experience in home health care, case acceptance coordination, or case management. Familiarity with home health care services. Strong organizational skills with the ability to manage multiple tasks and deadlines. Excellent communication and interpersonal skills to interact effectively with referral sources, patients, and team members. Detail-oriented with strong analytical skills to review and process patient information accurately. Microsoft Office Suite and Excel. · Knowledge of state and federal regulations for home health care admissions. Ability to work in a fast-paced environment with changing priorities. Strong problem-solving skills to address barriers to case acceptance. Key Performance Indicators (KPIs): Timely processing of new referrals and patient admissions. Accuracy of completed documentation and data entry. Satisfaction levels of referral sources, patients, and families during the intake process. FUNCTIONAL ABILITIES: Must be able to remain in a stationary position (e.g., seated or standing) for extended periods while performing desk-based tasks. Must be able to operate a computer and other standard office equipment (e.g., copier, scanner, phone system). Must be able to communicate effectively in English with internal and external contacts in both verbal and written form. Must be able to read and understand in English written documents and data on a computer screen and in printed form (font size 12 or larger). Must be able to exchange accurate information in one-on-one and group settings. Must be able to occasionally lift or move office supplies and materials weighing up to 20 pounds. Must be able to perform multiple tasks and manage frequent interruptions in a fast-paced office environment. Must be able to travel within the office or between departments as necessary to complete tasks. Pay: $21.00-$25.00 per hour Job Type: Full-time We are excited to welcome passionate and dedicated individuals to join our team at Personal Touch Home Care. We’re more than just a company; we’re a close-knit family dedicated to supporting each other’s success and well-being. Apply now and join us in making a positive impact on the communities we serve.

Job Description Summary: The Safe Horizon DV Shelter Program provides safe and confidential spaces for DV Survivors and their children. We are committed to providing these services with empathy, compassion, professionalism, non-judgement, and respect. Our spaces respect survivors’ right to self-determination and focus on giving families and individuals the space, both emotional and physical, to heal from the victimization and trauma they have experienced. Responsibilities: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches. • Using neutral and non-judgmental language when responding to the needs and requests of residents and ensuring that Residential Specialist are meeting this expectation;, • Provide crisis intervention including mediation and de-escalation skills to diffuse situations between resident’s family members and/or roommates;, • Monitoring intake calls to assure staff are exploring and implementing immediate safety needs and a risk management plan during screening calls for shelter placement;, • Mediating disputes and addressing grievances from a trauma informed perspective;, • Assist the Director in the day to day operations of the program by ensuring the facility is meeting coverage and facility safety regulatory standards., • Efficient oversight of the unit vacancy, billing documentation and client intake process; including attendance, client signatures and absence notifications., • Ensuring that regular health and safety checks (rounds) and unit inspections occur as required. happen from a trauma informed perspective;, • Provide staff with bi-weekly individual and monthly group supervision that is reflective and prioritizes improvement of CCP skills and includes discussions about vicarious trauma;, • Responsible for recruiting, supervising and managing performance of residential specialists, which include disciplinary actions as needed. Understanding and responding to vicarious trauma with a focus on self-care (both for self and for staff members);, • Completing annual staff performance evaluations; developing staff professional development Secondary Job Functions: Qualifications: • High school equivalency or high school diploma plus three years of relevant training and experience in human services or related field If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Hiring Range: $25.82 - $29.05 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job DescriptionDescription: Job Title: Warehouse/Receiving Specialist Reports to: Warehouse Manager Location: Bronx, NY Position Summary: Kommissary is a social enterprise on a mission to spread joy through food. We produce and deliver high volumes of meals spanning a diverse array of cuisines to every demographic in New York City. Kommissary is seeking a Warehouse/ Receiving Specialist that will work efficiently in a high-paced environment, using good verbal and written communication skills. This person should have the ability to work independently as well as part of a team. We are looking for a reliable and detail-oriented person with a stable work history for this job. This is an excellent opportunity to join a successful, growth-oriented company. At Kommissary, you'll become part of a team dedicated to delivering unparalleled hospitality. Responsibilities & Duties: • Sign for and verify deliveries by box count (Receiving)., • Cross-reference packing slips, certificates of conformance to items received (Receiving)., • Pick items from stock as per stock withdrawal or manager request., • Ensure all items are labeled and packed appropriately for shipping., • Maintain neat, orderly workstations and warehouse storage., • Inspect items for physical or cosmetic damage, noting and reporting any irregularity., • Complete material discrepancy forms as deemed necessary, and liaise with purchasing agent for corrective action., • Receive POs on system, assign warehouse locations, and ensure items are available for picking., • Verify items are picked correctly for billing (Invoicing)., • Validate stock withdrawal parameters (collect/prepaid) and calculate freight accordingly., • Create shipping labels for boxes – with correct addresses and ship methods. Qualifications: • Able to read alpha and numeric codes from pick sheets and slots., • Able to consistently meet minimum production standards., • Able to operate electronic pallet jacks to stack cases on pallets and shrink wrap completed order., • Able to select orders accurately and quickly., • Able to work overtime when necessary., • High school or equivalent., • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays., • Can lift up to 50 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach., • Work 40 hours/week, and overtime as required. Physical Requirements: The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Lift up to 50lbs., • Work standing or walking for long periods of time., • Work bending and squatting., • Fast paced movement., • Work in all weather conditions. Compensation & Benefits: Pay range is $18.00 -$20.00, depending on skill level, experience and/or education. Compensation offered is also subject to local wage and hour laws. PTO, Health, Dental and Vision Insurance, and more! Other Duties: This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Equal Employment Opportunity: Kommissary does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Kommissary is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact us at HR@kommissary.com. E-Verify Notice: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Requirements:

Job DescriptionDescription: Job Title: Warehouse Specialist and Administrator Reports to: Warehouse Manager Location: Bronx, NY Position Summary: Kommissary is a social enterprise on a mission to spread joy through food. We produce and deliver high volumes of meals spanning a diverse array of cuisines to every demographic in New York City. Kommissary is seeking a Warehouse/ Receiving Specialist that will work efficiently in a high-paced environment, using good verbal and written communication skills. This person should have the ability to work independently as well as part of a team. We are looking for a reliable and detail-oriented person with a stable work history for this job. This is an excellent opportunity to join a successful, growth-oriented company. At Kommissary, you'll become part of a team dedicated to delivering unparalleled hospitality. Responsibilities & Duties: • Sign for and verify deliveries by box count (Receiving)., • Cross-reference packing slips, certificates of conformance to items received (Receiving)., • Pick items from stock as per stock withdrawal or manager request., • Ensure all items are labeled and packed appropriately for shipping., • Maintain neat, orderly workstations and warehouse storage., • Inspect items for physical or cosmetic damage, noting and reporting any irregularity., • Complete material discrepancy forms as deemed necessary, and liaise with purchasing agent for corrective action., • Receive POs on system, assign warehouse locations, and ensure items are available for picking., • Verify items are picked correctly for billing (Invoicing)., • Validate stock withdrawal parameters (collect/prepaid) and calculate freight accordingly., • Create shipping labels for boxes – with correct addresses and ship methods. Qualifications: • Able to read alpha and numeric codes from pick sheets and slots., • Able to consistently meet minimum production standards., • Able to operate electronic pallet jacks to stack cases on pallets and shrink wrap completed order., • Able to select orders accurately and quickly., • Able to work overtime when necessary., • High school or equivalent., • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays., • Can lift up to 50 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach., • Work 40 hours/week, and overtime as required. Physical Requirements: The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Lift up to 50lbs., • Work standing or walking for long periods of time., • Work bending and squatting., • Fast paced movement., • Work in all weather conditions. Compensation & Benefits: Pay range is $18.00 - $20.00, depending on skill level, experience and/or education. Compensation offered is also subject to local wage and hour laws. PTO, Health, Dental and Vision Insurance, and more! Other Duties: This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Equal Employment Opportunity: Kommissary does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Kommissary is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact us at HR@kommissary.com. E-Verify Notice: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Requirements:

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, and vitals, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, • Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, • Strong written and verbal communication skills, • A High School Diploma or equivalent, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus), • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care, • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices. The range for this role is $24 to $26 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday-Friday between 7:30am-7:00pm based in person at the Flatiron office location in Manhattan, NY. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Float Phlebotomist/Administrative Assistant (internally known as Flex Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. Our Flex Lab Services Specialist/Member Support Specialist support multiple offices in a Market. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, and vitals, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, • Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, • Strong written and verbal communication skills, • A High School Diploma or equivalent, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus), • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care, • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices The range for this role is $25.75 to $27.75 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday-Friday between 7:30am-7:00pm based in the Meatpacking W 14th St office location in New York, NY. In this flex/float role, you would also provide coverage to the Morgan Stanley New York Plaza and Morgan Stanley Purchase office locations as needed. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, and vitals, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, • Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, • Strong written and verbal communication skills, • A High School Diploma or equivalent, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus), • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care, • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices. The range for this role is $24 to $26 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday-Friday between 7:30am-7:00pm based in person at the Park Slope (794 Union Street) office in New York. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Float Phlebotomist/Administrative Assistant (internally known as Flex Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. Our Flex Lab Services Specialist/Member Support Specialist support multiple offices in a Market. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, and vitals, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, • Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, • Strong written and verbal communication skills, • A High School Diploma or equivalent, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus), • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care, • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices The range for this role is $25.75 to $27.75 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday-Friday between 7:30am-7:00pm based in the FiDi (185 Broadway) office location in New York, NY. In this flex/float role, you would also provide coverage to offices in the Downtown and Brooklyn districts as needed. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, and vitals, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, • Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, • Strong written and verbal communication skills, • A High School Diploma or equivalent, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus), • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care, • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices. The range for this role is $25.75 to $27.75 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ This is a full time role (40 hours/week) with 8 hour shifts generally taking place between 7:30am-7:00pm. This role is based out of our Mamaroneck office and will flex to other locations within the market to support as needed. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, and vitals, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, • Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, • Strong written and verbal communication skills, • A High School Diploma or equivalent, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus), • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care, • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices. The range for this role is $24 to $26 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ This is a full time role (40 hours/week) with 8 hour shifts generally taking place between Monday - Friday 7:30am-7:00pm based in person at the NoMad office in Manhattan, NY. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Float Phlebotomist/Administrative Assistant (internally known as Flex Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. Our Flex Lab Services Specialist/Member Support Specialist support multiple offices in a Market. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, and vitals, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, • Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, • Strong written and verbal communication skills, • A High School Diploma or equivalent, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus), • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care, • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices The range for this role is $25.75 to $27.75 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday-Friday between 7:30am-7:00pm based in the Upper East Side 65th & 3rd office location in New York, NY. In this flex/float role, you would also provide coverage to the 56th & 3rd, Morgan Stanley, One Vanderbilt office locations as needed. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job DescriptionInvestorFlow is the only company of its kind to deliver simple and smart CRM and digital portals for deals and investors to streamline every customer interaction. Asset managers use our platform to easily make transactions with increased productivity and transparency. We are looking for a Renewals Specialist to own and optimize the end-to-end renewal process for InvestorFlow's client base. This is a high-impact role within our Revenue Operations function, sitting at the intersection of Sales, Finance, and Customer Success. You will be responsible for ensuring renewals close on time, at the right terms, and with minimal revenue leakage — while delivering a smooth, professional experience for our clients. The ideal candidate is process-oriented and data-driven, comfortable working cross-functionally, and confident engaging directly with clients when needed to drive renewal outcomes. You Will: • Own the full renewal lifecycle: manage a portfolio of upcoming renewals from early-stage planning through contract execution, ensuring on-time renewal rates and minimizing churn risk., • Drive renewal pipeline management: maintain a rolling forecast of renewals, track status and health indicators, and proactively flag at-risk accounts to Sales and Customer Success leadership., • Collaborate cross-functionally with Sales, Finance, and Legal to coordinate pricing, contract terms, and approval workflows for each renewal., • Engage clients directly as needed to communicate renewal timelines, address questions, and facilitate smooth execution of renewal agreements., • Prepare renewal quotes, proposals and order forms/ amendments, and handle renewal contract negotiations with clients., • Identify opportunities for upsell or expansion in tandem with the Sales team during the renewal process., • Partner with Finance to ensure accurate billing, invoicing, and revenue recognition on renewed contracts in alignment with company policies., • Build and maintain scalable renewal processes, playbooks, and automation in our CRM (Salesforce) to improve efficiency as the business grows., • Produce regular reporting and analytics on renewal performance, win/loss rates, ARR retention, and key renewal metrics for leadership review., • Continuously improve the renewal experience by gathering client feedback and working with internal stakeholders to remove friction from the process.You Have: Required • 8-10 years of experience in B2B SaaS company, out of which 5+ years in Revenue Operations, Sales Operations, Renewals Management, or a similar role at a B2B SaaS company or relevant market experience., • Deep understanding of SaaS pricing models, subscription lifecycle management and contracting processes, • Proven track record of owning a renewal book of business and meeting or exceeding renewal rate targets., • Strong proficiency with Salesforce CRM; experience building reports, managing opportunity pipelines, and maintaining data hygiene., • Highly organized with excellent attention to detail — you can juggle a large portfolio of accounts and deadlines without things falling through the cracks., • Effective communicator who can work confidently with external clients in a professional, client-facing context and with internal stakeholders., • Analytical mindset with the ability to build and maintain renewal forecasts, dashboards, and performance reports. Nice to Have • Experience in fintech, wealthtech, or the alternative investment/financial services industry., • Familiarity contract management software (e.g., Ironclad, DocuSign), or billing platforms., • Exposure to AI-driven SaaS products and an understanding of how AI features affect customer value and retention conversations., • Experience working in a high-growth, Series B or later startup environment.We offer a competitive base salary + performance bonus tied to renewal outcomes.InvestorFlow is an investor and deal engagement platform that helps investment banks, alternative asset managers, fund administrators, and wealth managers create intelligent digital experiences and dramatically increase productivity and engagement. InvestorFlow is the only solution provider to integrate deal flow management, fundraising, reporting and investor services into one cloud-native platform. InvestorFlow serves over 175 clients including 25 of the top 50 alternative asset managers, with over $3.5 trillion of assets, 750 funds and 90,000 LPs on its combined platform. InvestorFlow is a privately held company based in San Francisco, California. To learn more, please visit www.investorflow.com We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDescription: • Work closely with sales reps, account managers, internal partners, and insurance carriers in managing our broker and client relationships., • Gain knowledge of insurance products including but not limited to: dental, life, disability, vision, accident, critical illness and medical., • Provide prompt, efficient, high-quality service to our broker partners and clients., • Manage customer service box for incoming service requests., • Basic platform maintenance (Divisions/Contact/Salary Updates), • Basic coding enrollments/special enrollments, • Set up scheduled reports for groups, • Send Ben Admin reports (payroll deduction/plan enrollment/plan comparison), • Correcting plan administrator mistakes in Ben Admin platform, • Support the Renewal Specialist for reporting and system updates, • Routing Billing inquiries/information about bills to correct parties, • Billing updates/research into billing discrepancy reports, • Policy exception requests for retro premium, • Gathering information from the broker for group termination requests and submitting to carriers, • Commissions questions, • Includes attached Northeast AM role progressionRequirements: Required, Knowledge, Skills and Abilities: • Must be able to work in a fast-paced environment., • The ideal candidate will be comfortable with all methods of communication: in person, phone and email., • Must have the ability to learn quickly., • The candidate has a sense of urgency and takes pride in their work., • Must be comfortable in a team environment., • Must have the ability to articulate solutions to customer service issues. The qualified candidate should have the following: • Insurance carrier experience is not required but preferred, • Self-motivated and goal oriented, • Strong organizational, time management and follow-through skills, • Highly proficient in the basic of Microsoft Excel and Word, • Excellent communication skills both written and verbal, • Undergraduate degree (Preferred, but not required), • Desire to continually learn new products and services

Looking to start a rewarding career path in the healthcare industry? Use Dreambound to find a Medical Billing and Coding program that will prepare you for this high-demand, entry-level role. What does a Medical Billing and Coding Specialist do?. A medical billing and coding specialist processes and

Job Description Job Title: Wellness Specialist Job Summary: CASES is seeking a Wellness Specialist to join the FACT team. This is a Master’s level mental health clinician who outreaches clients in the community to provide treatment and services with high fidelity to the ACT model. The Wellness Specialist provides engagement services, clinical assessment, and psychoeducation to clients, utilizing the Wellness Recovery Action Plan (WRAP) when clinically appropriate, with the overarching goal of promoting recovery and stability in the community. Specific title does not limit the scope of clinical services that the staff member provides as FACT staff are both generalists and specialists, based on their areas of experience and interest. The purpose of Forensic Assertive Community Treatment (FACT) is to deliver comprehensive and effective services to individuals (age 18 and up) who are diagnosed with severe mental illness (SMI), suffer from co-occurring substance use disorders, have histories of criminal legal system involvement, and whose needs have not been well met by more traditional service delivery approaches. Assertive Community Treatment (ACT) is an evidence-based practice that provides an integrated set of other evidence-based treatment, rehabilitation, case management, and support services delivered by a mobile, multi-disciplinary mental health treatment team to support recipient recovery through a highly individualized approach that provides recipients with the tools to obtain and maintain housing, employment, relationships and relief from symptoms and medication side effects. Salary: The salary range for the Wellness Specialist is $68,959 (LMSW/MHC-LP) to $72,000 (LCSW/LMHC) per year. Shift Hours: The Wellness Specialist position is full-time working Monday through Friday from 9:00 am to 5:00 pm. Location Address: 2090 Adam Clayton Powell JR Blvd, New York, N.Y. 10027. Workplace Flexibility: Flexible (for roles that have days that can be partially remote, e.g., being able to draft notes at home after going to the office/community in the morning). Staff are able to start their day remotely 1 day per week (Mondays). What you will be doing: • Provide 80 percent of treatment contacts in the community and complete expected minimum monthly treatment contacts, including leading groups when clinically indicated, • Attend and participate in daily team meetings to discuss clients’ clinical and case management issues and needs, • Complete documentations required by the NYS Office of Mental Health (OMH) and NYC Department of Health and Mental Hygiene’s (DOHMH) licensing guidelines, NYS Medicaid billing guidelines as well as per CASES ACT Policy and Procedure, • Collaborate with client’s support network and other service providers on treatment planning, service coordination, and case management support with the goal of promoting client’s recovery and stability in the community, • Provide clinical services that are anti-racist, gender-responsive, culturally humble, trauma-informed, recovery-oriented, client-centered, and evidence-based, • Complete required documentations and toxicology tests for clients with active Assisted Outpatient Treatment (AOT) order, • Provide 24-hour crisis intervention on-call services on rotating basis, • Provide culturally competent services in accordance with CASES policies and practice What we are looking for: LMHC, MHC-LP, LMSW, LCSW, with current New York State license Experience with various evidence-based models pertaining to treatment of substance use, and mental illness A team player, highly organized and self-motivated Proficient in computers Individuals with lived experience are encouraged to apply Preferred Skills: • Fluency in Spanish preferred, • Experience working with individuals involved in criminal legal system preferred Employee Benefits: CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including: • Medical, • Dental, • Vision, • Vacation and Paid Time Off – starting at 25 days, • 12 Paid Holidays per year., • Retirement 403(b) Competitive matching up to 6%., • Employee Referral Program Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for. CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system. Monday - Friday, 9am to 5pm 35 hours per week excluding breaks

Job Description Daily tasks include: posting medical charges, posting payments from both insurance companies and patients, managing phone inquiries from patients and office staff, checking patient eligibility, calling insurance companies regarding outstanding claims, calling patients regarding outstanding balances. Experience in medical billing preferred, coding certificate not required. Friendly work environment, joining a billing team of 8.

Job DescriptionBenefits: • Employee discounts, • Paid time off About the Role: Join our dynamic team at Sal R Varano DDS PC as a Dental Billing / Front Desk professional! This role is perfect for someone who thrives in a fast-paced environment and is passionate about providing exceptional patient care while managing billing processes efficiently. Responsibilities: • Records payments received from both insurance providers and patients., • Process insurance claims and verify patient insurance eligibility., • Submit necessary clinical documentation (x-rays, charting, and treatment notes) to insurance companies to approve coverage for major procedures., • Match dental procedures with the correct alphanumeric CDT codes so insurance can accurately process the claim, • Reconcile patient ledgers, accounts for copayments, and calculate out-of-pocket balances after insurance payouts., • Maintain accurate patient records and billing information., • Handle patient inquiries regarding billing and insurance in a timely manner., • Stay updated with dental billing codes and insurance policies.Requirements:, • High school diploma or equivalent; dental office experience preferred., • Proficient in dental billing software and basic office procedures., • Strong communication and interpersonal skills., • Detail-oriented with excellent organizational abilities., • Ability to handle multiple tasks in a fast-paced environment., • Knowledge of insurance verification and claims processing., • Positive attitude and a passion for patient care., • Ability to work collaboratively within a team-oriented practice.About Us: Sal R Varano DDS PC has been serving the Garden City community for over 20 years, providing top-notch dental care with a personal touch. Our patients love us for our commitment to quality and compassionate service, and our employees appreciate the supportive work environment and opportunities for professional growth.

Job Description Annual Salary - 50,000-60,000 Mission QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Job Summary The Compliance Specialist is responsible for reviewing and auditing of all service and billing documentation, to ensure compliance with OPWDD regulations and procedures. This essential role demands an eye for detail, multi-tasking and follow through. Responsibilities Compliance and Document Review • Ensure compliance with all applicable federal, state and local laws, regulations and policies, as well as QSAC specific policies and procedures, • Oversee the Day Hab compliance team, • Monitor the timely submission of service documentation, • Maintain correspondence with departments as they pertain to acquisition of documentation, • Follow up with staff to ensure timely submission of documents, • Offer recommendations to improve existing procedures, • Keep up to date on all changes released by OPWDD, DOH or other governing entity, • Review all charts regularly to ensure audit readiness, • Train staff on appropriate procedures, • Maintain individual/family confidentiality, • Commitment to company values and adherence to policies and procedures, • Ensure health, safety & welfare of individuals, • Perform other duties as assigned by supervisors Work Experience and Qualifications • Bachelor’s Degree and substantial related experience with OPWDD required, • Ability to communicate effectively with others and individuals served is essential, • Commitment to company values and adherences to policies is expected, • Knowledge of OPWDD procedures and regulations for programs and service documentation required, • Exceptional organizational skills and attention to detail required, • Strong communication and follow-up skills required, • Ability to work under stringent timeframes and meet deadlines, • Must be proficient in Microsoft Word and Excel, • Required to complete orientation and trainings, • Attendance and punctuality is expected Benefits Our benefits go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Competitive salary, • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $1 dollar per paycheck / $26 dollars a year for full medical coverage ( for FT staff), • Generous Paid Time Off policy (for full time staff) Start with 20+ days annually, • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Employer Discretionary Match (for FT staff), • Opportunities for career advancement, • Qualifications are subject to change in accordance with government regulations. *This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned. Qualifications are subject to change in accordance with government regulations. QSAC is Equal Opportunity Employer (EOE) Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. To easily apply: Please email us at Jobs@qsac.com

Job Description Medical Collections Specialist – Physical Therapy Practice (NYC) Employment Type: Full-Time Compensation: $28-$32 per hour plus benefits We are a growing physical therapy practice committed to providing exceptional patient care. We are seeking an experienced Medical Collections Specialist to join our team and help manage insurance collections, claim follow-up, and revenue recovery from a variety of commercial insurance carriers, including BCBS and other out-of-network payers. Responsibilities • Follow up on outstanding insurance claims and accounts receivable balances., • Communicate with insurance carriers regarding claim status, denials, underpayments, and appeals., • Investigate and resolve reimbursement discrepancies., • Submit corrected claims, reconsiderations, and appeals as needed., • Work with out-of-network insurance plans to maximize reimbursement., • Document all collection activities and maintain accurate account records.. This is a full time, on site position. Monday - Friday 9:00 - 5:00 If you are a motivated collections professional with a strong understanding of insurance reimbursement and a passion for helping healthcare practices succeed, we would love to hear from you. #IND2 Requirements • Minimum 1-2 years of medical collections, insurance follow-up, or medical billing experience., • Experience working with commercial insurance carriers, including BCBS and other major payers., • Strong understanding of EOBs, claim adjudication, denials, appeals, and insurance reimbursement processes., • Knowledge of physical therapy insurance/billing preferred., • Familiarity with EMR and medical billing software. Benefits • $28 - $32 per hour, • Health Insurance, • Dental Insurance, • PTO 2 weeks per year ( 1 week 2026 since its June), • Supportive and collaborative work environment.

Job DescriptionWe are looking for an Accounts Payable Specialist to support a pharmaceutical organization in New York, New York. This role is a Long-term Contract opportunity for someone who can manage high-volume payables activity with accuracy and consistency. The ideal candidate will bring strong invoice processing experience, sound judgment in payment handling, and confidence working with Excel and modern AP platforms. Responsibilities: • Oversee day-to-day accounts payable activities to ensure invoices are reviewed, entered, and processed accurately and on schedule., • Validate invoice details, assign appropriate account coding, and maintain organized records to support financial accuracy and audit readiness., • Prepare and submit vendor payments through approved methods, including ACH transactions and check runs, while meeting internal deadlines., • Investigate and resolve invoice discrepancies, payment issues, and vendor inquiries in a timely and effective manner., • Use accounting systems and procurement tools, including NetSuite and Coupa when applicable, to manage payable workflows efficiently., • Reconcile payable activity and assist in maintaining complete documentation for month-end and ongoing financial reporting., • Partner with internal stakeholders to confirm approvals, clarify billing questions, and keep payment processing moving without delays.• At least 3 years of experience in accounts payable or a closely related accounting support role., • Strong background in invoice entry, account coding, and end-to-end payment processing., • Hands-on experience with ACH payments and check run administration., • Advanced or strong working knowledge of Microsoft Excel for tracking, reviewing, and organizing financial data., • Experience with NetSuite and Coupa is strongly preferred., • High attention to detail with the ability to manage multiple priorities in a fast-paced environment., • Effective written and verbal communication skills for working with vendors and internal teams.

Job Description We are looking for a Billing Specialist to join our back office billing team in Lawrence, NY. This position supports a group of nursing homes and works with the billing department to help keep accounts accurate, organized, and moving. Responsibilities include claim follow-up, payment posting support, insurance verification, resident account review, aging follow-up, and general billing department support. The ideal candidate has nursing home, healthcare, Medicaid, Medicare, or insurance billing experience. Strong attention to detail, reliability, and comfort working with billing systems are important. This is a full-time, in-office position in Lawrence, NY, working under an experienced billing team.

Job Description PremierPro Billing is a fast-growing medical billing company located in Wyckoff, NJ. Our mission is to relieve the medical providers we work with from the administrative burdens that come with medical billing. We are seeking to expand our skilled team of billing specialists to support our continued growth. Responsibilities: • Investigate unpaid balances & underpayments, • Work with insurances to resolve reimbursement issues, • Track & follow up on appeals/reconsiderations, • Accurately post payments to patient accounts, • Maintain clear & concise notation of activity on patient accounts, • Escalate complex issues to supervisor, • Adhere to established procedures & protocols, • Complete ad-hoc tasks as needed Requirements: • High school diploma or equivalent, • Minimum 1 year of experience in medical billing or medical office environment, • Ability to work independently, • Strong critical thinking & problem-solving skills, • Detail-oriented & organized mindset, • Excellent communication skills Benefits: • Paid PTO, vacation, holidays, • Full-time & part-time positions available Pay: • $21 - $25 per hour, depending on experience Company DescriptionIn-Office applicants only Non RemoteIn-Office applicants only\r\n\r\nNon Remote

Job Description • Should be able to credential our specialists to different Health Insurances as Fidelis Care, Metro Plus, Health First, United Health Care, Oxford Liberty, Molina Health Care, Aetna, other health insurances., • Part-time medical billing to include A medical biller, or insurance billing specialist, processes healthcare claims to ensure accurate billing and timely reimbursement from insurance companies and other payers. Duties you may want to include in your medical biller job description are: • Reviewing claims for accuracy., • Submitting claims to the correct payer and appealing denied claims.

Job Description Position overview: The Coding Specialist I is responsible for independently reviewing, analyzing, and resolving all assigned front-end claims to ensure accurate and timely claim submission. This position focuses on identifying and correcting coding-related issues prior to claim transmission, applying established coding guidelines, payer requirements, and organizational policies. The Coding Specialist I works closely with revenue cycle partners to prevent claim rejections, support clean claim rates, and promote efficient reimbursement processes. This role requires strong attention to detail, foundational coding knowledge, and the ability to work independently in a fast-paced environment. Essential Functions: • Averages 10 front-end holds per hour, • Maintains a minimum of 90% coding accuracy., • Assigns ICD-10-CM and CPT codes with appropriate modifiers for services provided in the professional fee environment., • Reviews medical records and all applicable documentation to determine appropriate codes for documented services and diagnoses., • Ensures all diagnosis codes meet local and national medical necessity guidelines., • Utilizes internal coding resources, payer guidelines, and other reference materials to ensure accurate and compliant coding for all assigned services., • Follows all HIPAA regulations and upholds the highest standards of privacy and confidentiality., • Maintains current knowledge of laws, regulations, payer policies, and industry guidance impacting compliant coding practices., • Independently reviews and resolves all assigned front-end claim holds., • Actively participates in department meetings, one-on-one meetings, and mentorship meetings with the assigned Coding Team Lead., • Escalates identified client trends to the assigned Coding Team Lead., • Escalates all coding-related questions to the assigned Coding Team Lead for guidance and clarification., • Maintains and completes all CEU requirements., • Performs other duties or tasks as assigned. PREFERED SKILLS & EXPERIENCE • Must hold a current AAPC or AHIMA Certification for a minimum of 3 years., • Strong working knowledge of CPT, ICD-10-CM, medical terminology, anatomy and physiology, and state and federal Medicare reimbursement guidelines., • Familiarity with proper English grammar, usage, and professional documentation standards., • Ability to research and analyze data, draw logical conclusions, and resolve coding or documentation issues., • Ability to read, interpret, and apply policies, procedures, laws, and regulations., • Ability to accurately read and interpret medical documentation, clinical terminology, and documented procedures., • Demonstrated ability to exercise independent judgment in coding and claim resolution., • Excellent written and verbal communication skills, including the ability to prepare reports, clarify documentation needs, and maintain collaborative working relationships with physicians and staff., • Strong commitment to maintaining confidentiality and safeguarding protected health information., • Prior experience working in a medical billing environment with strict adherence to HIPAA compliance requirements., • Demonstrated proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams)., • Minimum of 3+ years of professional coding experience. Work environment: • Standard business office environment with moderate noise levels., • Requires extended periods of computer and monitor use., • Ability to lift and move up to 30 pounds on a non-routine basis., • Ability to sit for extended periods while performing coding and claim review tasks., • Frequent handling, including seizing, holding, grasping, and fingering objects, tools, and controls., • Close vision required to read medical documentation, electronic health records, and coding resources., • Hearing ability sufficient to receive and interpret detailed information through oral and telephonic communication.

Job Description Are you looking to make a positive impact on people’s lives? Full-time Front Office Specialist position for medication management is now available at our treatment center in Millburn, New Jersey. Oasis Mental Health Centers is looking to recruit an experienced front office specialist at our new medication management office. The perfect entry-level role for those who are passionate about mental health and making a difference in people’s lives. We are looking for staff who may have experience in healthcare and/or hospitality, who consider themselves to be personable and should be able to easily connect with patients, make them feel cared for and comfortable within our treatment centers. We are looking to bring in staff who can emphasize a "Patient First" mentality and are willing to learn. The role includes basic front office responsibilities, occasionally submitting prior authorizations, managing provider follow-up scheduling, and cross-training for the opportunity to support our Transcranial Magnetic Stimulation (TMS) and Spravato clinic upstairs with on-the-job certification to directly administer depression treatment to patients with major depressive disorder. We offer competitive compensation packages: -Pay Range: $21-$24 per hour (based on experience/education) -401(k) with company match -Paid time off -Medical/dental/vision benefits -Employee discount You will primarily work out of the "home" office hired for, but could, in cases of emergency, be asked to cover in another location. We are looking for candidates with availability to work 8-hour shifts from 9AM-5:30PM. Primary Responsibilities include but are not limited to: • Greet patients with a welcoming presence as they arrive at the clinic, ensuring a positive first impression and a comfortable check-in experience., • Manage patient scheduling, including booking, confirming, rescheduling, and canceling appointments — maintaining accurate, real-time records in the EHR system., • Conduct confirmation calls one business day prior to all scheduled appointments to maximize patient attendance and minimize no-shows., • Collect, upload, and maintain new patient intake forms during first in-office visits, including registration documents, applicable consents/waivers, ID, insurance cards, and any required clinical forms — and transmit documents securely through the electronic health records (EHR) portal., • Verify patient insurance eligibility and benefits prior to appointments; assist with prior authorizations as needed in coordination with providers and billing staff., • Obtain and maintain prior authorizations for medications as required by insurance., • Collect patient financial responsibility for services rendered, including co-pays and outstanding balances, and document payments accurately., • Perform accurate, timely EHR data entry including demographic information, appointment notes, and documentation required for compliance., • Handle inbound and outbound calls professionally, triaging inquiries and routing urgent clinical matters to the appropriate clinical team members., • Support psychiatric providers with administrative tasks as needed to facilitate smooth daily clinic operations., • Maintain strict HIPAA compliance in all patient interactions, documentation, and communications — always protecting patient privacy and confidentiality., • Respond promptly to communications from team members and organizational leadership via email, phone, and internal messaging platforms., • Encompass basic knowledge of general insurance and billing procedures to either directly answer or escalate questions from patients as necessary. Preferred Experience and Qualifications: • 1–2 years of experience working front office or administrative support role in a psychiatric, behavioral health, or medication management setting., • High school diploma or equivalent required; associate or bachelor’s degree in healthcare administration, business, or a related field is a plus., • Familiarity with electronic health record (EHR) systems; ability to learn new software quickly and navigate digital platforms with confidence., • Strong interpersonal and communication skills — both verbal and written — with a genuine commitment to providing compassionate patient care., • Excellent organizational skills and high attention to detail, with the ability to manage multiple priorities in a fast-paced environment., • Collaborative team player who brings a positive, solution-oriented attitude to the workplace., • Experience with patient engagement tools, appointment reminder systems, or patient portals., • Demonstrated ability to handle sensitive patient information with discretion, professionalism, and HIPAA compliance., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general comfort with technology., • Bilingual or multilingual candidates are strongly encouraged to apply. Characteristics Of Our employees: • Always maintain a “patient centric” mentality, • Passionate about mental health and making a positive impact in people’s lives, • Have a strong work ethic, be curious, and eager to learn, • Act and communicate respectfully to our patients and your colleagues, • Detail oriented, • Physically able to stand or sit for hours at a time

Job Description Job Title: Senior Collections Specialist Location: New York, NY 10019 Salary/Payrate: $85K-$105K annually, + AWESOME benefits!!! Work Environment: Hybrid (2-days onsite/3-days remote) Term: Permanent / Fulltime Bachelor’s degree required: Yes JOB DESCRIPTION #LI-SS1 Our client, an AmLaw 50 firm, is seeking a Senior Collections Specialist at their offices in New York City. This is a full time, permanent role that allows for remote work 3 days a week and pays an annual base salary of $85K to $105K plus an excellent benefits package. Thirty-five-hour work week, overtime eligible. A Bachelor’s degree is required. The Senior Collections Specialist will be responsible for: • Reviewing status of assigned client accounts, following up and monitoring aging receivables., • Collaborating with assigned partners within the Practice Team to review their matters and determine action plans for collections., • Communicating & collaborating directly with clients to secure payments on a timely basis., • Providing documentation and analysis to partners and clients as needed., • Maintaining detailed records of steps taken to facilitate payments., • Coordinating with Supervisor and Practice team regarding assigned receivables portfolio and discussing strategy and escalation as needed., • Assisting the Collections & Practice teams with researching , analyzing, and resolving client deductions and unapplied credits., • Collaborating with other teams including the Billing Department and Finance Department regarding client deductions, cash receipts, collections, and other special projects. Requirements: • Must have a minimum of 3 years’ experience as a Collections Specialist in the legal or professional service industry. Previous experience at a law firm and interfacing with partners and clients are a plus. Aderant, Elite & E Billing Systems experience are a plus., • Bachelor’s degree required., • Must have the capability to follow up on client accounts with minimal supervision., • Must be a motivated self-starter with the ability to work well under pressure and with a high degree of accuracy., • Ability to meet strict deadlines and interact well with co-workers., • Excellent interpersonal, communication and analytical skills., • Attention to detail., • Must be proficient in Word and Excel.

Job DescriptionTrue Environmental and its partner firms, have united their strengths to establish the nation's premier environmental and engineering services consulting firm. This powerhouse organization offers an extensive range of services aimed at revolutionizing the built environment and preserving the natural one. Its diverse expertise encompasses environmental remediation, urban planning, engineering iconic coastal and marine structures, developing sustainable energy sources, and pioneering resource extraction methods. With a workforce of over 700 dedicated professionals, including environmental experts, engineers, technicians, scientists, planners, surveyors, and construction management professionals, this dynamic organization operates in more than 20 offices across the U.S and Canada. Explore further at True-Environmental.com to discover the full scope of our capabilities. The Accounts Payable Specialist is responsible for the end-to-end processing, control, and administration of accounts payable functions for Shared Services. This role is dedicated exclusively to invoice processing, vendor management, and payment execution, ensuring accuracy, timeliness, and compliance with established company policies and internal controls. This position is operational and process focused, supporting the organization through efficient transaction management of the accounts payable workflow, including identifying inefficiencies and driving process enhancements. Key Responsiblities Accounts Payable Processing • Process high volumes of vendor invoices with strict adherence to internal controls and approval workflows, • Resolve discrepancies directly with vendors and internal departments, • Code invoices accurately based on predefined coding structures and departmental guidance, • Maintain accurate vendor records, including W-9 collection and vendor onboarding documentation, • Prepare and execute weekly payment runs (ACH, wire, check), • Monitor AP aging and proactively follow up on outstanding approvals, escalating and resolving delays to ensure timely processing Corporate Credit Card Program Management • Administer the company’s corporate credit card program, • Issue new cards, manage credit limits, and maintain cardholder records, • Review monthly credit card submissions for policy compliance and required documentation, • Follow up with employees regarding missing receipts or policy exceptions, • Reconcile monthly credit card statements to submitted expense documentation, • Coordinate with the credit card provider on disputes, fraud alerts, and account maintenance, • Provide guidance to employees on corporate expense policy and documentation requirements, ensuring consistent application of policies Vendor Management & Customer Service • Serve as primary point of contact for vendor inquiries, • Resolve billing disputes and payment discrepancies in a timely manner, • Maintain professional vendor relationships to support operational continuity, • Partner with internal stakeholders to address issues, align on priorities, and ensure effective resolution of payment and billing matters Compliance & Controls • Ensure compliance with company policies and internal approval requirements, • Support 1099 reporting and annual vendor tax documentation, • Assist with audit requests by providing AP documentation and support, • Maintain organized digital records in accordance with retention policies, • Identify control gaps or risks and recommend process or control improvements Systems & Process Administration • Maintain and optimize AP workflows within the ERP system, • Identify process improvement opportunities within invoice routing and payment cycles, • Support automation initiatives related to invoice capture and workflow efficiency, • Generate AP reports for management review as requested, • Analyze workflow performance and recommend enhancements to improve efficiency, accuracy, and scalabilityRequired Qualifications, • Associate’s degree in Accounting, Finance, or related field or equivalent AP specific experience, • 5+ years of dedicated accounts payable experience in a high volume corporate environment, • Demonstrated expertise in invoice processing, vendor management, and payment execution, • Strong working knowledge of ERP systems with hands-on AP module experience, • Proficiency in Excel for AP reconciliations and reporting, • Strong attention to detail and organizational skills, • Demonstrated ability to manage multiple priorities, resolve complex issues, and work cross-functionally with minimal supervisionAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Description Overview: Demonstrate competency as a claims resolution specialist for a large-scale multi-specialty/multi-site healthcare organizations in the U.S. • Perform claims resolution or medical billing and appeals or claims denials in Athena within the last two years., • Conduct AR Follow-up both on front end scrubs and back end denials through best practices. Scrub charges for submission and launch appeals via the Athena billing platform., • Review and clear claim edits in the system. Types of edits to be worked include registration, insurance, charge, and related issues for high volume practices., • Demonstrate a detailed understanding of how to read and interpret EOB's and denials from all insurance carriers (including the financial components such as co-pays, deductibles, and co-insurance)., • Possess a thorough knowledge of appeals processing from end to end across all payer categories based on insurance denials., • Differentiate between best practices of appeal, coding review, credentialing review and/or adjustment., • Contact insurance companies and utilize web portal and websites for appeal, eligibility, remittance, and payment information., • Candidate must be able to report and communicate issues and trends., • Meet or exceed daily productivity benchmarks. Knowledge, Skill, and Experience Requirements: • 3+ years of experience in claims resolution or medical billing., • A minimum of 3 years of documented experience on the Athena billing platform is required., • Working knowledge of CPT, ICD-10, and medical terminology., • Complete understanding of follow-up processes., • Solid background in AR and overall Revenue Cycle policies and procedures., • Experience working in a physician billing environment., • Excellent communication skills., • Proficiency in Microsoft Office Suite, including Word and Excel.

Job DescriptionBenefits: • Sick Time off, • Competitive salary, • Employee discounts, • Flexible schedule We are seeking a detail-oriented and organized Dental Billing Assistant to join our dental office team. The ideal candidate will be responsible for handling billing and insurance claims, processing patient payments, verifying insurance benefits, and supporting front office operations. This role is essential to ensuring accurate and timely financial transactions and maintaining excellent patient communication regarding billing matters. Key Responsibilities: • Submit and follow up on dental insurance claims in a timely manner., • Verify patients insurance coverage and benefits prior to appointments., • Process payments from insurance companies and patients., • Prepare and send billing statements to patients., • Resolve billing discrepancies and answer patient inquiries regarding their accounts., • Maintain accurate patient financial records using dental practice software., • Assist with accounts receivable collections and payment plans., • Coordinate with dental providers and front desk staff for proper documentation and coding., • Stay up to date with dental billing codes and insurance regulations., • Perform administrative tasks as needed to support office operations. Qualifications: • High school diploma or equivalent required; associate degree or dental billing certification preferred., • Previous experience in dental billing is REQUIRED, • Knowledge of dental terminology, CDT codes, and insurance processes., • Proficiency in dental practice management software (Open Dental)., • Excellent attention to detail and organizational skills., • Strong communication and customer service abilities., • Ability to handle confidential information with integrity. Work Environment: • Dental office setting with interactions involving patients, insurance companies, and clinical staff., • Full-time or part-time schedule

Job Description "Urgently Hiring!! Looking to fill as soon as possible!!” Job Summary The Compliance Specialist is responsible for reviewing and auditing of all service and billing documentation, to ensure compliance with OPWDD regulations and procedures. This essential role demands an eye for detail, multi-tasking and follow through. The salary range for this position is $40,000-48,000 annually. Responsibilities Compliance and Document Review • Ensure compliance with all applicable federal, state and local laws, regulations and policies, as well as QSAC specific policies and procedures, • Monitor the timely submission of service documentation, • Maintain correspondence with departments as they pertain to acquisition of documentation, • Follow up with staff to ensure timely submission of documents, • Offer recommendations to improve existing procedures, • Keep up to date on all changes released by OPWDD, DOH or other governing entity, • Review all charts regularly to ensure audit readiness, • Train staff on appropriate procedures Work Experience and Qualifications • Bachelor’s Degree and substantial related experience with OPWDD required, • Ability to communicate effectively with others and individuals served is essential, • Commitment to company values and adherences to policies is expected, • Knowledge of OPWDD procedures and regulations for programs and service documentation required, • Exceptional organizational skills and attention to detail required, • Must be proficient in Microsoft Word and Excel, • Training provided Mission QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Benefits Our benefits go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Competitive salary, • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $10 dollars per paycheck / $26 dollars a year for full medical coverage ( for FT staff), • Generous Paid Time Off policy (for full time staff) Start with 24 days annually, • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Employer Discretionary Match (for FT staff), • Opportunities for career advancement, • Qualifications are subject to change in accordance with government regulations. *Employee costs listed are based on individual coverage. Qualifications are subject to change in accordance with government regulations. QSAC is Equal Opportunity Employer (EOE) Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. To Apply: Please send resume to Jobs@qsac.com

Job DescriptionDescription: PromptCare seeks a highly motivated, experienced, and detail-oriented Reimbursement Specialist to join our AR Infusion team. The ideal candidate will have experience in infusion reimbursement and be able to work in a fast-paced environment. The Specialist will be responsible for all patient billing and collections and must be proficient in all phases of insurance data collection, verification, and authorization. Documentation and computer input of the new referral and subsequent patient admission from start to finish is critical and must always follow PromptCare’s policies and procedures. If you are a detail-oriented individual with a passion for healthcare billing and collections, we encourage you to apply for this exciting opportunity in the Homecare Infusion industry. To learn more about our company and services, please visit us at https://www.promptcare.com/ Reporting to: Departmental Supervisor or Manager Job Type: Full-time, 40 hours per week, Monday-Friday, flexible eight (8) hour shifts earliest starting at 8:00am Location: Hybrid out of New Providence, NJ Requirements: • High School Diploma or equivalent, • 2-3 years of experience in electronic claims submission and medical collections preferred, • Working knowledge of insurance plans including Medicare and Medicaid required, • Industry experience with billing/collections in DME, home infusion and/or enteral preferred, • Accounts receivable and accounting experience preferred, • Knowledge of CPR+ and/or Caretend software preferred Job Responsibilities, included but not limited to: • Collections of third-party payor accounts for assigned payers, • Ensure proper follow-up is performed on all aspects of the revenue cycle related to reimbursement, including projects, problem and issues escalation, denials management and research, • Maintain and update shared documentation to assist Intake Team with the various policies, rules and limitations for insurance plans, • Identify adjustments, payment trends and denials and ensure problems are escalated as necessary, • Maintain confidentiality in all aspects of patient care, employee activities and office environment, • Communicate changes regularly or as often as needed, • Work collaboratively with other department staff such as Intake & Reauthorization Specialist to ensure timely collections, • Assist the PBM and Billing Specialist with issues, billing backlogs and end-of-month processes, • Field and troubleshoot calls from patients regarding benefit, claims and patient balances, • Pro-actively seek resolutions to any billing issues that may arise, • Perform CPR+/Caretend related transactions accurately and timely, • Perform other duties as assigned Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and listen. The employee frequently is required to stand and walk, ability to lift files, open filing cabinets and bend or stand as necessary. This position may require the ability to occasionally lift office products and supplies, of 20-35 pounds. Benefits & Perks: • Comprehensive Medical, Dental, and Vision Package, • 401(k) Plan with Company Match, • Generous PTO: Vacation, Sick Time, Personal Days, and Paid Holidays, • Life Insurance: Standard coverage with optional enhancements, • Employee Assistance Program: Free counseling and coaching sessions, • Emotional Well-being and Work-Life Balance Resources, • Short & Long-Term Disability: Company-paid with optional supplements, • Accidental Death and Dismemberment Insurance, • FSA and HSA: Manage healthcare expenses, • Commuter Spending Programs, • Volunteer and Engagement Opportunities, • Employee Referral Bonuses, • Exclusive Discounts on entertainment, travel and various other supplemental and cellphone plans Equal Employment Opportunity The PromptCare Companies is committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination on the basis of race, color, age, national origin, religion, gender, gender identity, sexual orientation, pregnancy, marital status, genetic disposition, disability, veteran's status or any other characteristic or classification protected by State/Federal/Local laws. We foster a work environment in which diversity and inclusion are embraced, people are hired and advanced on their merits, and employees are treated with mutual respect and dignity.

Job Description The Disability Specialist plays a crucial role in ensuring that forms are filled accurately, clearly, and objectively. Theis position involves interacting with patients, medical providers, and various systems to ensure all documentation is correct and compliant with regulations like HIPAA. Minimum Qualifications: • High School Diploma, • Experience in a healthcare setting, preferably in patient care coordination or a similar role., • Knowledge of medical insurance processes and patient billing., • Experience with Microsoft Office (Outlook, Excel, Teams) Preferred Qualifications: • Familiarity with No Fault and Workers Compensation Insurance, • Experience using Criterions EHR, • Prior Orthopedics Experience Responsibilities: • Completing and processing forms efficiently and accurately., • Extracting required medical information from EHR systems and gathering additional records when necessary., • Performing precise data entry and ensuring all details on forms and in tracking logs are correct, with strong attention to detail., • Communicating by telephone, email or fax with patients, physicians, insurance companies, and employers to facilitate the paperwork process and provide excellent customer service., • Adhering HIPPA, • Collect fees for forms Compensation for the role will depend on several factors, including a candidate’s qualifications, skills, competencies, and experience. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned, and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. Please note we participate in E-Verify and will provide the federal government with your I-9 Form information to confirm that you are authorized to work in the United States.

Job DescriptionExpect Success at Bridgeway! We make a difference in people’s lives by supporting their life goals - our employees and the people we serve alike. We invest in our employees through competitive compensation and benefits, best practice training, and fostering a team-oriented culture that promotes career development. We nurture an environment that values diversity, where inclusivity, equity, and belonging thrive. At Bridgeway, Everyone Learns and Grows together. We give you our best, so you can unleash your full potential. Make a Future at Bridgeway! Who we are: Bridgeway values and promotes quality clinical and administrative practices to foster the best outcomes for persons who come to us for behavioral healthcare. We offer a work environment that supports teamwork, creativity, innovation, professional growth and dedication to the work. At Bridgeway, we never stop growing and innovating our vision of behavioral healthcare for the future. Why you should apply: As a Scheduling and Insurance Verification Specialist, you will join an evidence-based program and a dynamic team for the opportunity to learn and refine your clinical and engagement skills and accomplish your dream of helping people to make progress on their unique recovery journeys. The work is sometimes challenging and always rewarding by engaging with persons we serve and co-workers as we all learn, grow, and thrive. We currently have four positions open in our Hoboken and Elizabeth offices. Department: CCBHC Pay Rate: $21.00-$23.00 an hour Location: Hoboken, NJ Work hours: Tuesday-Friday 12pm-8pm & Saturday 10am-6pm Position Overview: Facilitates communication among the team members and people served. Serves as the initial point of contact for persons served calling or visiting the office. Successfully completes the insurance verification and accompanying documentation in the electronic health record. Make certain the initial and ongoing scheduling of all appointments takes place. As a member of the team, performs program administrative duties. Exemplifies excellent customer service throughout all functions of the position. Essential Job Functions: • Create and maintain a wellness and recovery-oriented environment by using respectful, person-first language, documentation, and interactions., • Provide the highest quality customer service to all employees and customers as follows: be friendly, responding promptly, know your service, listen to and get to know our staff and customers, be open to asking, receiving and using feedback, create positive work relationships, always follow up with assignments and be curious., • Maintain a culture of compliance with internal and external policies, regulations, laws and high ethical standards. Insurance Verification & Billing Support: • Successfully completes the insurance verification and accompanying documentation in the electronic health record., • Completes all initial documentation on the EHR, including episodes, profile page and payer information, • Ensures confidentiality of information gathered, • Utilizes EMEVS and Navi Net to verify insurance information prior to services, and verifies insurance eligibility on each and every visit, both in person and via telehealth, updating any insurance information as needed in EHR, • Supports the billing by correctly verifying and documenting insurance coverage, data collection, and data reporting functions, while backing up the central access function., • Call or access on-line systems to assist in obtaining pre-authorization and prior authorization for services, • Utilize sliding fee scale with persons served who do not have any coverage, • Collect co-pays and enter them into EHR, • Direct, assist and coordinate with new persons served to complete registration and clinical paperwork through the On-Call and patient portal., • Runs Business Intelligence Reports on a daily basis, including the Program Census Report, to ensure the accuracy of all information that is entered in HER Scheduling: • Screens for basic information, begin EHR file, and link to clinician, with warm handoff, for risk assessment within the sameday., • Responsible for the initial and ongoing scheduling of all appointments, including initial intake, initial psychiatric evaluation, and all subsequent follow up appointments, • Ensures that there are open slots available on staff schedules for walk-ins and any other unscheduled appointments, and when no shows or cancellations take place, proactively follows up with persons served who may benefit from a sooner appointment, • Is cross trained on all support services in same location and will ensure that all administrative and support job responsibilities are followed for all services taking place in same location., • As a backup to the Central Access function, is responsible for all phone calls and e-mail inquiries to the office and in providing information on agency process or area resources., • Follow up by virtual access outreach call to person served who inquired for services but never did paperwork, or for those who completed the paperwork but never came in for services., • Follow up with reminder calls to person served for appointments or to reschedule missed appointments. Customer Service: • Meet and greet person served/referral in the waiting area., • Utilizes positive customer service when answering calls or emails. All calls must be answered “live” and if messages are left, calls must be returned within 2 hours. All emails must be responded to within 3 hours. Faxes must be checked twice/shift., • Explain to new program enrollees their financial responsibilities for the services, including fee schedules, sliding fee scales, and co-pays Administrative Support: • Supports CQI efforts and outcome data measurement collection and reporting as well as state, federal or SAMHSA reporting requirements, • Ensure ordering of supplies and management of inventories, • Responsible for monthly American Express submission of receipts, Purchase Orders, and any needed invoicing, • Provides clerical support to the team as needed, • As needed, will be trained on, and will provide culturally competent follow up which addresses the diverse needs of the population served and as identified on the needs assessment Requirements: Education/Certifications: • High School Graduate or equivalent is required., • Associate’s degree or Graduate of Administrative Assistant/Business School Program is preferred., • Bilingual Spanish required. Experience: • Excellent interpersonal and customer service skills in working with persons with disabilities and other service provider personnel., • Billing and Data collection experience required. Driver’s License, Vehicle: • No travel expected EXCELLENT BENEFITS: • Benefits: Medical, Dental, Vision, 403b, basic life and AD&D, flexible spending accounts, EAP, • Eligible for medical benefits after 30 days of employment, • Flexible work schedules, clinical training series, leadership development program, • 10 paid holidays (an 11th after 2 years of employment), generous vacation and sick time Bridgeway Behavioral Health Services is committed to inclusive hiring and dedicated to diversity in our work and workplace culture. We provide equal opportunity for employees and applicants in all aspects of the employment relationship, without regard to race, color, national origin, sex, sexual orientation, gender identity or expression, marital status, military or veteran status, disability, age, religion, or any other classification protected by law; and we strongly encourage candidates of all identities, experiences, orientations, and communities to apply.

Job DescriptionAircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We're redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall's AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We've built a product customers love and a business that's scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.At Aircall, you'll join a company in motion. We're ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.How we work at Aircall: We're customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you'll feel at home here. About the role: We are seeking a dedicated and detail-oriented Senior Fraud Operations Specialist to join our Fraud Ops team. In this senior role, you will lead complex fraud investigations and drive data-informed decisions that directly protect Aircall's services and customers. Reporting to our Fraud Operations Manager, you will also be a key escalation point for the team and help define and shape processes related to fraud prevention and detection. Location Notice: This is a remote position, but we are only legally authorized to hire employees who permanently reside in one of the following US states: NY, CO, AZ, DC, FL, GA, IL, MA, MI, NC, NJ, OH, SC, TX, or WI. Applications from residents of states not listed here or other countries will unfortunately not be considered at this time.Key Responsibilities: Diligently investigate and resolve complex, high-impact fraud cases originating from internal teams (Engineering, Sales, Success, Billing Support, Number Operations) and carrier partners, applying strong analytical judgment and clear documentation Handle complex escalations and take difficult final decisions with direct business impact, ensuring every decision is thoroughly documented and backed by data Conduct advanced data analysis using tools such as Looker, Datadog, SQL, HEX and similar platforms to identify emerging fraud patterns, quantify risk and support data-driven decisions Review and assess KYC (Know Your Customer) and KYB (Know Your Business) documentation to evaluate customer risk profiles and flag suspicious onboarding activity Partner with customer account owners and cross-functional stakeholders to communicate fraud findings clearly and support resolution Assist the Fraud Operations Manager in identifying process improvement opportunities and contribute to the refinement of fraud detection and prevention practices Accurately document fraud attempts, trends and loss events to support reporting and continuous improvement efforts Qualifications: 5+ years of experience in Fraud Prevention, Risk Management, or Trust & Safety at a technology company Proficiency in data analytics tools (Looker, Datadog, SQL or equivalent). You are comfortable extracting data for your ad-hoc analyses independently Solid judgment when handling complex, high-impact fraud cases. Able to make well-supported, data-driven decisions under ambiguity Hands-on experience reviewing KYC and KYB documentation as part of fraud or risk assessment processes Experience with ATO (account takeover) detection and response, including containment workflows and post-incident monitoring Experience with fraud detection tools, case management platforms (e.g. Zendesk), and industry best practices Exceptional written and oral communication skills. Able to convey complex fraud scenarios to varied audiences in plain language, with clear and actionable conclusions Highly proactive, organized, and accountable. Capable of ruthless prioritization across concurrent cases and comfortable escalating blockers without being prompted Customer-first mindset with a track record of strong internal and external stakeholder management Nice to have: experience in the TelCo sector, familiarity with telecom fraud vectors (e.g. toll fraud, phishing, callback scams) is a strong plus The salary range is not including a 10 percent annual bonus and other benefits.Base salary range:$66,300—$68,000 USDWhy join us?🚀 Key moment to join Aircall in terms of growth and opportunities💆️‍♀️ Our people matter, work-life balance is important at Aircall📚 Fast-learning environment, entrepreneurial and strong team spirit🌍 45+ Nationalities: cosmopolite & multi-cultural mindset💶 Competitive salary package & benefitsDE&I Statement: At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We're working to create a place filled with diverse people who can enrich and learn from one another. We're committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive. We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.Want to know more about candidate privacy? Find our Candidate Privacy Notice here.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.