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Position Summary: Reporting to the Director of Programs, The Assistant Director of Workforce Development exercises significant discretion in overseeing all aspects of employment services for all current and former participants of Youth Action YouthBuild East Harlem and other Youth Action-affiliated programs and services. The primary responsibilities are the development of viable career pathways that link vocational training to educational trajectories, job readiness, career exploration, employer outreach, internships and work experience, employment placement, and reporting. The Assistant Director of Workforce Development ensures that there are viable and relevant opportunities to place YAYB program graduates and alumni in meaningful jobs and careers trajectories along with the requisite varied supports. S/he establishes an effective system to assess and measure participant workforce preparation and readiness, and tracking of student outcomes. The Assistant Director of Workforce Development builds workforce partnerships throughout NYC, but especially in the Upper Manhattan community. They are responsible for achieving all relevant funding contractual goals, performance measures, and reporting requirements. This position also ensures alumni development through close coordination with the Service and Follow-up Coordinator and other program staff as needed. Responsibilities: ● Promote and develop viable career pathway strategies and programming that link YAYB participants to emerging opportunities for sustainable careers with advancing wages and educational attainment. ● Promote and develop employment and on-the-job training opportunities/internships for participants. ● Demonstrate to employers the effectiveness and profitability of employing opportunity youth by identifying jobs that participants could perform. ● Supervise the Workforce Coordinator, directing his/her assignments, work schedule, and annual assessment/performance appraisal. ● Secure leads for participant part-or full-time job placement and internship opportunities. ● Work with employer partners to successfully on board, assess, trouble shoot and retain YAYB placements. ● Provide follow-up support to program graduates and record their career progress. ● Oversee the maintenance of required documentation, case records, logs according to established guidelines (DOL, DYB, and other funding sources). ● Develop special projects (e.g.: Professional Development Days, Job/Internship Fairs, Service Projects, field trips, etc.) in conjunction with the Workforce Coordinator. ● Oversee the management of the WPP Job Up internship program for current participants. ● Oversee the effective implementation and management of all workforce development programs/vocational training offerings ● Supports the development of new vocational/career pathway programs and the development of related funding proposals with additional responsibilities in grant writing. ● Track employment data trends. ● Attend all staff meetings, case conferencing sessions, and all other applicable agency meetings. ● Provide reports as needed on participant progress and employer engagement with the support of the Workforce Programs Coordinator as requested by leadership and/or grant/funder reports. ● Serves on the agency’s Continuity of Operations Team as directed by the ED. ● Supports agency-wide events and initiatives. ● All other duties as assigned by the program’s leadership. Minimum Qualifications and Other Requirements ● Associate’s Degree and/or 3-5 years’ experience in the employment/work readiness field. ● Previous experience working with youth in a community-based setting, using a positive youth development approach. ● Understanding of the field of career counseling, youth employment, and workforce development preparation. ● Excellent interpersonal and problem-solving skills. The ability to relate to a wide range of issues, people, and institutions. ● Ability to supervise and develop staff, as well as work independently and as part of a team. ● Exceptional planning, organizing, and multitasking skills along with good attention to detail. ● The ability to set and follow through on priorities and demonstrate great time management skills. ● Strong written and verbal communication skills. ● The ability to facilitate and supervise up to 30 young adults between the ages of 17-24. ● Proficiency in Microsoft Office and Excel. ● Flexibility to travel for occasional grant-related conferences or program-related excursions. - Strong commitment to helping young people succeed in an innovative training program to reorient their lives, nurture their leadership skills, and enable them to make a difference in their community ● Experience developing administrative systems and programs is preferred. ● Ability to work some evenings and occasional weekends. ● Ability to establish effective and positive relationships with employers, staff, participants, and alumni. ● Ability to pass a background check. Reporting: The Assistant Director of Workforce Development will report to the Director of Programs. Program Hours: Generally, 8:00 am to 5:00 pm, Monday through Friday. Occasional weekend and overnight hours may be required.

Are you passionate about technology and skilled in repairing computers? We're looking for a talented Computer Repair Technician to join our vibrant team! As part of our team, you'll have the chance to diagnose, repair, and maintain computers of various brands. This role offers the perfect platform to showcase your technical skills and deliver top-notch customer service. Responsibilities: Identify hardware and software issues in different computer models. Repair and replace damaged components like screens, batteries, keyboards, and more. Conduct troubleshooting and testing to find and implement effective solutions. Keep detailed records of repairs, parts used, and service history. Stay updated with the latest computer technologies and repair methods. Provide exceptional customer service by promptly addressing customer inquiries and concerns. Ensure all repairs are completed efficiently and within set deadlines. Collaborate with team members to enhance workflow and maintain a tidy work environment. Follow safety protocols and maintain a high level of professionalism. Requirements: High school diploma or equivalent; technical certifications are a plus. Proven experience as a Computer Repair Technician or similar role. Thorough understanding of computer hardware, software, and operating systems. Proficiency in using repair tools and equipment. Excellent diagnostic and troubleshooting skills. Strong manual dexterity and hand-eye coordination. Attention to detail and effective problem-solving abilities. Good communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple repair tasks. Preferred Qualifications: Experience in a retail or customer service setting. Familiarity with popular computer brands like Apple, Dell, HP, and Lenovo. Knowledge of soldering and board-level repairs. Ability to handle delicate components and use specialized equipment. Knowledge of soldering and board-level repairs (a major plus) Open for both part time and full time position!