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  • Head of Corporate IT & Security
    Head of Corporate IT & Security
    9 hours ago
    Full-time
    New York

    About Blank Street Blank Street is on a mission to become the defining food beverage brand of our generation. At 100+ locations, we've built one of the fastest-growing consumer brands in the US and UK, and are quickly becoming the go-to spot for the next generation of coffee and matcha drinkers. With a large global roadmap ahead, we're shaping the future through elevated beverages, thoughtful store designs, and hospitality-driven experiences. Add a Spark to the Ordinary Corporate IT is a critical enabler of how Blank Street grows, powering our teams to move fast, stay connected, and operate securely at scale. This role leads the strategy and execution of Corporate IT, with clear decision-making ownership and close, dotted-line partnership with Field IT leads across the US and UK to ensure a seamless, high-performing experience across every store and office. What You'll Own: • Corporate IT strategy and operating model (support intake, prioritization, escalation, documentation), • Dotted-line partnership with Ishaq (UK Field IT) and alignment with the US Field IT hire --- you set global strategy and standards, local teams execute, • Security fundamentals: identity, access, endpoint security posture, incident readiness, • MDM and endpoint standards: provisioning, compliance, refresh cycles, secure configuration baselines, • SaaS consolidation: reduce sprawl, manage vendors, improve cost and risk controls, • Training and enablement: onboarding/offboarding, security hygiene, self-serve playbooks, • AI enablement and governance: safe usage policy, approved tools, training, evaluation of new tools, • Field IT alignment (US + UK): standards, tooling alignment, decision-making, escalations Who You Are: • Senior operator who can set strategy and build an IT operating model from scratch --- this is a greenfield function, • Strong security and risk mindset with practical, hands-on execution, • Clear communicator who can train and influence across the business, from store teams to executives, • Comfortable working across geographies (US + UK) and multiple retail sites, • Experience with AI governance and establishing safe usage policies across an organization Requirements: • 8+ years in Corporate IT, IT Operations, Security, or related roles, • Hands-on experience with identity/access management and endpoint management (MDM), • Experience consolidating SaaS tools and managing vendors/budgets, • Experience operating across multiple sites and geographies, • Experience building or scaling an IT function (not just maintaining an existing one), • Familiarity with AI tool governance and policy development is a plus, • Background in retail, hospitality, or multi-site consumer businesses is a plus Benefits \& Perks: • $150,000 - $200,000 annual base salary, • Equity package, • 15 days of paid annual leave (on top of company-observed holidays and sick time), • Three health plan options, with full coverage available for two employee-only tiers, • Commuter benefits, • Parental leave, • Bereavement leave, • Exclusive access to our coveted Regulars program -- yes, that means free coffee, matcha and more! ☕️, • Regular social outings with the team, • Free Blank Street swag

    Easy apply
  • Guest Experience Manager
    Guest Experience Manager
    7 days ago
    $80000–$90000 yearly
    Full-time
    Manhattan, New York

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. At NAYA, our mission is to share the Middle Eastern flavors that nourish and inspire us We are looking for an experienced, passionate person to grow with us as we live our mission. If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Competitive bonus plan Paid Vacation time • Medical, dental, and vision insurance to keep you healthy and thriving, • Flexible Spending Account, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals --- because we believe in enjoying what we serve, • Pet Insurance - because, • Growth opportunities at every level --- we invest in developing leaders from within Employee Assistance, Pay on Demand, Pet Insurance, Identity Theft Protection, and much more! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. The Guest Experience Manager is responsible for leading and evolving NAYA's end-to-end guest experience strategy across all channels --- including digital, in-store, and post-visit engagement. This role goes beyond response management to build scalable systems, insights, and processes that elevate guest satisfaction, loyalty, and brand perception. You will serve as the voice of the guest at a strategic level --- translating feedback into actionable insights, partnering cross-functionally to drive improvements, and ensuring consistency in how NAYA shows up for every guest. This is a highly visible role requiring a balance of empathy, operational awareness, analytical thinking, and leadership. How You'll Impact • Build and lead a best-in-class guest experience function that scales with NAYA's growth, • Increase guest satisfaction, retention, and brand loyalty through thoughtful engagement and recovery strategies, • Influence operational, digital, and marketing decisions through actionable guest insights, • Establish consistent, high-quality standards for guest communication across all platforms What You'll Do Guest Experience Strategy Leadership • Own and evolve NAYA's guest experience vision, standards, and communication approach, • Develop scalable processes for managing guest feedback across all channels, • Define success metrics (CSAT, response time, resolution rates, sentiment trends) and drive performance against them, • Lead initiatives that proactively enhance the guest journey, not just react to issues Guest Communication Recovery • Oversee all guest communications across email, surveys, social media, and third-party platforms, • Ensure responses are timely, empathetic, brand-aligned, and solutions-driven, • Design and implement elevated recovery strategies that turn negative experiences into loyalty-building moments, • Guide tone, voice, and messaging consistency across channels Insights Continuous Improvement • Analyze guest feedback to identify trends, root causes, and opportunities, • Translate insights into clear, actionable recommendations for Operations, Marketing, and Technology teams, • Partner cross-functionally to implement changes that improve both in-store and digital experiences, • Create reporting dashboards and regular insights summaries for leadership Cross-Functional Collaboration • Act as the central liaison between guest experience and internal teams, • Escalate and track critical issues, ensuring accountability and resolution, • Collaborate on product, menu, and operational changes based on guest feedback Systems, Tools Process Optimization • Own and optimize CRM and reputation management tools (e.g., Tattle, SOCI, Olo Engage, Yext, Salesforce, etc.), • Improve workflows, automation, and documentation practices, • Ensure all guest interactions are properly tracked, categorized, and leveraged for insights Operational Brand Alignment • Maintain deep knowledge of NAYA's menu, operations, and evolving systems, • Ensure all guest-facing communication reflects current offerings and brand standards, • Identify gaps between intended and actual guest experience What you Bring • 3+ years of experience in guest experience, customer experience, or hospitality operations (multi-unit or high-growth environment preferred), • Proven ability to move from execution to strategy --- building systems, not just managing tasks, • Exceptional communication skills (written and verbal), with a strong sense of tone and brand voice, • Experience with CRM, guest feedback, and reputation management platforms, • Strong analytical mindset with the ability to turn data into action, • High attention to detail and organizational discipline, • Experience collaborating cross-functionally and influencing without direct authority A mindset that is: • Guest-obsessed: Sees every interaction as an opportunity to build trust and loyalty, • Strategic thinker: Looks beyond individual issues to identify patterns and long-term solutions, • Empathetic communicator: Balances care with clarity in every interaction, • Operator at heart: Understands the realities of restaurant environments and designs practical solutions, • Curious and growth-driven: Continuously looks for ways to improve systems, tools, and outcomes Ownership mentality: Takes full accountability for the guest experience end-to-end

    Easy apply
  • Digital Marketer
    Digital Marketer
    15 days ago
    Part-time
    Gowanus, Brooklyn

    Role: Digital Marketing Partner – Eco Harvest Eco Harvest is looking for ambitious and results-driven digital marketers to help expand our global reach and attract investors to our platform. As a Digital Marketing Partner, your role will be to promote Eco Harvest across digital channels, build awareness, and generate high-quality leads from individuals interested in sustainable investment opportunities. You’ll have the flexibility to use your own strategies—whether through social media, content marketing, paid ads, email campaigns, or personal branding—to drive traffic and conversions. This role is ideal for marketers who understand audience targeting, lead generation, and online growth. You’ll be working independently while contributing to a larger vision: scaling a platform focused on sustainability, innovation, and long-term impact. Key Responsibilities: Promote Eco Harvest to potential investors using digital platforms Create engaging content that builds trust and interest Generate and nurture investor leads Develop and execute marketing strategies that drive measurable results Collaborate and share insights to improve campaign performance What We’re Looking For: Experience in digital marketing (social media, ads, SEO, or content) Strong communication and persuasion skills Self-motivated and goal-oriented mindset Interest in sustainability, innovation, or investment space Why Join Eco Harvest: Flexible, remote opportunity Performance-based growth and earning potential Be part of a mission-driven, global project Opportunity to scale your influence and income

    Immediate start!
    Easy apply
  • Retail Sales Assistant
    Retail Sales Assistant
    1 month ago
    $18–$20 hourly
    Part-time
    Manhattan, New York

    This position is based at the DOVIANA’s Soho and West Village locations, requires in-person attendance, part time or full time from 11am to 7pm. About Doviana: Doviana is a new-generation jewelry brand launched in New York City. We make affordable everyday fine jewelry for good vibes and redetine personal jewelry decisions. Doviana is part of a growing trend of direct-to-consumer brands selling fine jewelry at affordable prices by cutting out middlemen. We provide our community the opportunity to get their favorite jewelry for a fraction of the price of larger mainstream jewelers. And we provide our Millennial customers, who's craving for rapid fresh and affordable jewelries. Our goal is to make timeless, top quality, and affordable luxury jewelry that you can wear every day. We always seek to make simple yet stunning pieces for your daily accessory outfits. We have more than 40 years of jewelry making experience which allow us to combine quality and stylish into one platform for all age shoppers. Operations: Help customers check out Support a memorable and customized customer service experience Organize merchandise and displays Answer customers questions regarding to merchandise, brands, etc. Help customers with permanent jewelry selection and make permanent for customers. Help make informed suggestions that affect the service, and productivity of the store. Help support appointment with influencers Help contribute to social media content Clean and organize the showroom/store Comfortable with technology and learning new forms of POS Facilitate the checkout process through POS

    Immediate start!
    Easy apply
  • TikTok Livestream Host
    TikTok Livestream Host
    1 month ago
    $25–$50 hourly
    Part-time
    Long Island City, Queens

    Since we are recruiting host to represent the brand, please share your personal social media to help us to better assess your qualification. ABOUT US Auraway is a TikTok-focused digital marketing and e-commerce operations agency, specializing in launching and scaling TikTok Shops, content systems, and livestream commerce from 0 → 1 → scale for both local and international brands. As an official TikTok Shop partner, we provide end-to-end solutions including: • TikTok Shop setup & operations, • Creator & influencer ecosystem building, • Content production & ad optimization, • Livestream system development & scaling, • We have successfully driven:, • $1M+ GMV growth for brands within months, • 9M+ views in 3 months campaigns, • High-performing livestream systems with consistent scalable sales performance, • Our team works with leading brands across beauty, skincare, fashion, and lifestyle, building sustainable TikTok commerce ecosystems., • POSITION OVERVIEW, • We are looking for a TikTok Livestream Host (Brand & E-commerce Focus) who can serve as the face of brand livestream operations, driving both engagement and conversion., • This role goes beyond traditional hosting — you will be part of a data-driven live commerce system, collaborating with content, operations, and creator teams to scale revenue., • ROLE & RESPONSIBILITIES, • Hosting & Live Streaming: Host the brand’s live streaming channel on TikTok for 1-2 sessions per day (3 hours each time), promoting top brand products in fashion and sneakers at our studios in Long Island City, • Shooting Short Videos: Create creative short videos for our TikTok brand account as needed, • Sales & E-commerce: Be sales-oriented, use innovative tactics, and possess excellent product knowledge to drive sales on TikTok Shop via Livestream Collaborate with our marketing team to generate more creative and unique ways of presenting, • REQUIREMENTS, • Strong ability to style and showcase fashion brands in a compelling, conversion-driven way., • MUST be fluent in English to ensure broad audience comprehension., • Highly articulate, naturally talkative, and able to maintain continuous and engaging dialogue., • Confident as a presenter in front of the camera Familiarity with social media especially TikTok Live and TikTok Shop., • COMPENSATION & BENEFITS, • Salary: $25.00-$50.00 per hour, with commission, • Flexible working schedule, • Opportunity to work with globally known fashion and beauty brands, • Expand and grow your reach as an aspiring model/influencer, • AUDITION, • We will be in contact with you for the interview/audition after reviewing your resume, • Job Types: Part-time, Contract Pay: $25.00 - $50.00 per hour, • Expected hours: 3 – 30 per week, • BENEFITS, • Employee discount Flexible schedule Work Location: In person

    No experience
    Easy apply
  • TikTok Livestream Host
    TikTok Livestream Host
    2 months ago
    $25–$50 hourly
    Part-time
    Long Island City, Queens

    Since we are recruiting host to represent the brand, please share your personal social media to help us to better assess your qualification. ABOUT US Auraway is a TikTok-focused digital marketing and e-commerce operations agency, specializing in launching and scaling TikTok Shops, content systems, and livestream commerce from 0 → 1 → scale for both local and international brands. As an official TikTok Shop partner, we provide end-to-end solutions including: • TikTok Shop setup & operations, • Creator & influencer ecosystem building, • Content production & ad optimization, • Livestream system development & scaling, • We have successfully driven:, • $1M+ GMV growth for brands within months, • 9M+ views in 3 months campaigns, • High-performing livestream systems with consistent scalable sales performance, • Our team works with leading brands across beauty, skincare, fashion, and lifestyle, building sustainable TikTok commerce ecosystems., • POSITION OVERVIEW, • We are looking for a TikTok Livestream Host (Brand & E-commerce Focus) who can serve as the face of brand livestream operations, driving both engagement and conversion., • This role goes beyond traditional hosting — you will be part of a data-driven live commerce system, collaborating with content, operations, and creator teams to scale revenue., • ROLE & RESPONSIBILITIES, • Hosting & Live Streaming: Host the brand’s live streaming channel on TikTok for 1-2 sessions per day (3 hours each time), promoting top brand products in fashion and sneakers at our studios in Long Island City, • Shooting Short Videos: Create creative short videos for our TikTok brand account as needed, • Sales & E-commerce: Be sales-oriented, use innovative tactics, and possess excellent product knowledge to drive sales on TikTok Shop via Livestream Collaborate with our marketing team to generate more creative and unique ways of presenting, • REQUIREMENTS, • Strong ability to style and showcase fashion brands in a compelling, conversion-driven way., • MUST be fluent in English with minimal accent to ensure broad audience comprehension., • Highly articulate, naturally talkative, and able to maintain continuous and engaging dialogue., • Confident as a presenter in front of the camera Familiarity with social media especially TikTok Live and TikTok Shop., • COMPENSATION & BENEFITS, • Salary: $25.00-$50.00 per hour, with commission, • Flexible working schedule, • Opportunity to work with globally known fashion and beauty brands, • Expand and grow your reach as an aspiring model/influencer, • AUDITION, • We will be in contact with you for the interview/audition after reviewing your resume, • Job Types: Part-time, Contract Pay: $25.00 - $50.00 per hour, • Expected hours: 3 – 30 per week, • BENEFITS, • Employee discount Flexible schedule, • Application Question(s): Since public image is crucial for the livestream host position, send us a picture that shows your appearance through the chat feature. This information is essential for us to proceed with your application. Rest assured, your data will be handled with strict confidentiality and used solely for job-related purposes. Work Location: In person

    No experience
    Easy apply
  • Retail Sales Assistant
    Retail Sales Assistant
    2 months ago
    $18–$20 hourly
    Part-time
    Manhattan, New York

    This position is based at the DOVIANA’s Soho and West Village locations, requires in-person attendance, part time or full time from 11am to 7pm. About Doviana: Doviana is a new-generation jewelry brand launched in New York City. We make affordable everyday fine jewelry for good vibes and redetine personal jewelry decisions. Doviana is part of a growing trend of direct-to-consumer brands selling fine jewelry at affordable prices by cutting out middlemen. We provide our community the opportunity to get their favorite jewelry for a fraction of the price of larger mainstream jewelers. And we provide our Millennial customers, who's craving for rapid fresh and affordable jewelries. Our goal is to make timeless, top quality, and affordable luxury jewelry that you can wear every day. We always seek to make simple yet stunning pieces for your daily accessory outfits. We have more than 40 years of jewelry making experience which allow us to combine quality and stylish into one platform for all age shoppers. Operations: Help customers check out Support a memorable and customized customer service experience Organize merchandise and displays Answer customers questions regarding to merchandise, brands, etc. Help customers with permanent jewelry selection and make permanent for customers. Help make informed suggestions that affect the service, and productivity of the store. Help support appointment with influencers Help contribute to social media content Clean and organize the showroom/store Comfortable with technology and learning new forms of POS Facilitate the checkout process through POS

    Immediate start!
    Easy apply
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