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  • Director of ACE Technology & Apprenticeship Programs
    Director of ACE Technology & Apprenticeship Programs
    3 days ago
    Full-time
    Manhattan, New York

    POSITION DETAILS: The Borough of Manhattan Community College (BMCC) is a vibrant, pluralistic learning community committed to students' intellectual and personal growth. The College bridges the economic and educational opportunity gap for students, more than half of whom are the first in their families to attend college. Working to strengthen a culture of care inside and outside the classroom, we share a passion for learning with students from around the world. Strategically located in downtown Manhattan, the College is in close proximity to the artistic communities of Tribeca and SoHo, the dynamic downtown financial district, and the center of New York City government at City Hall. BMCC prides itself on the diversity of our students. We are an inclusive community that promotes an atmosphere of mutual respect for each member's ethnicity, gender, age, disability, religion, political preference, sexual orientation, gender identity, and national origin, among other personal characteristics. BMCC's motto speaks to this shared sense of purpose and possibility: Start Here, Go Anywhere. We strive to increase degree completion, successful transfer, career achievement, and service and leadership within our community, New York City, and beyond. Reporting to the Assistant Vice President of Workforce Development and Continuing Education, the Director of ACE Technology & Apprenticeship Programs is responsible for the development, facilitation, assessment, monitoring, evaluation, growth, and management of grant funded and tuition-based technology programs in workforce development, as well as the management and expansion of Registered Apprenticeships. They ensure that the division meets its technology training program performance goals and financial growth targets, oversee administrative services, supervise staff, hire instructors, and evaluate the curriculum of individual programs. Additionally, the Director of ACE Technology & Apprenticeship Programs will drive programmatic improvement of current certificate programs, as well as innovation of new certificate programs using stakeholder feedback from relevant industry partners and job sector recommendations. As the Principal Investigator (PI) of multiple grants, the Director of ACE Technology Programs is responsible for all compliance and accurate reporting to grant stakeholders including the College, CUNY, and Research Foundation of CUNY. Finally, the Director of ACE Technology Programs will lead the department’s Technology Advisory Board and engage industry to form new employer partnerships to advance apprenticeship and internship opportunities for students with a focus on job placement upon completion. This will require a thorough understanding of the Department of Labor, trade associations, and union procedures and protocols. This position is grant-funded and annual appointment is contingent upon continued funding. The Director of ACE Technology & Apprenticeship Programs also performs other related duties as delegated by the AVP. In addition to the CUNY Title Overview information, other key duties include, but will not be limited to the following: • Lead BMCC’s ACE Technology and Apprenticeship department ensuring all courses and programs meet performance milestones and current labor market standards., • Engage with technology business leaders to ensure courses and training programs are aligned with current and future labor market needs including certifications and establish meaningful partnerships that provide ongoing apprenticeships and work experiences for students., • Serve as liaison from BMCC between the Adult Continuing Education (ACE) department, NYS Department of Labor, Bureau of Apprenticeship and Training, unions, and trade associations regarding apprenticeship matters., • Drive programmatic improvement using employer feedback, student feedback, programmatic learnings, and grow the program team’s industry expertise and content-specific knowledge., • Collaborate with college departments to generate articulation agreements, credit for prior learning, and co-listing courses., • Create new technology training programs that result in industry-recognized credentials., • Proven success in managing and scaling grant-funded workforce development or education programs, including meeting key performance indicators and achieving financial targets., • Knowledge of and direct experience with NYS Registered Apprenticeship programs., • Demonstrated deep knowledge of current technology landscape, including essential certifications (e.g., AWS Certified Solutions Architect, CISSP, PMP, or equivalent high-level technical credentials) and demonstrable proficiency in relevant programming languages and platforms (e.g., Python, Java, cloud environments like Azure/GCP, or modern DevOps toolchains).", • Must have established employer relationships in the tech field in NYC, • Experience with managing budgets and grants., • A bachelor’s degree in a technology related field., • A master’s degree in management or STEM field., • 5 years of direct experience teaching technology or apprenticeship programs., • Proven ability to increase enrollments in tuition-based certificate programs., • Proven ability to receive awarded grants for continuing education or workforce programs., • Provides leadership for the development and implementation of new programs of study and ensures the coordination and implementation of program components., • Plans, markets and implements College programs in Continuing Education, developing overall programs and overseeing development of content, budgets, and marketing strategies., • Develops funding proposals; solicits grant information and provides leadership and guidance in partnering with community and governmental agencies., • Provide fiscal oversight and evaluation; develops strategic and operating plans; reports progress and results to management., • Oversees a comprehensive marketing and public information program., • Manages staff of the Continuing Education office., • Represents Continuing Education within the College community and externally. CLOSING DATE January 5, 2026 JOB SEARCH CATEGORY CUNY Job Posting: Managerial/Professional EQUAL EMPLOYMENT OPPORTUNITY CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer. Job ID 31362 Location Borough of Manhattan CC

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  • Receptionist / Personal Assistant
    Receptionist / Personal Assistant
    13 days ago
    Full-time
    Manhattan, New York

    📌 Job Title: Entry-Level Receptionist / Secretary / Admin / Personal Assistant 📍 Location: Manhattan, Plaza District 🕒 Employment Type: Full-Time (On-site) 💼 Department: Administrative Support Position Overview: We are seeking to hire an entry-level staff for our new office location. This is a great opportunity for a motivated individual looking to grow with an excellent opportunity. You will serve as the first point of contact for visitors and clients while supporting day-to-day office operations and administrative tasks. Key Responsibilities: Manage calendars for meetings, travel, and personal commitments. Make travel arrangements for in-office professionals and special visitors. Sit in on meetings to take accurate minutes and distribute them as needed. Create memos, reports, and agendas in collaboration with office staff. Negotiate with suppliers and vendors to obtain quotes, order supplies, and maintain inventory levels. Prepare financial documents, including statements, invoices, letters, and reports. Disseminate important information, such as memos and updates, to relevant colleagues. Coordinate with upper-level staff at our other office locations in the U.S. and abroad. Welcome and direct visitors, manage incoming calls, and ensure a professional front-desk presence. Some nights and weekends required due to nature of international business and/or travel Qualifications: High school diploma or equivalent required; associate's or bachelor’s degree is a plus. Strong organizational and multitasking skills. Excellent written and verbal communication. Proficiency with Microsoft Office Suite (Word, Excel, Outlook). Strong attention to detail and ability to handle confidential information. Professional appearance and customer-focused attitude. Previous office or administrative experience is preferred but not required. What We Offer: Competitive entry-level pay with plenty of room for growth Supportive environment with training and personal mentorship Opportunities for growth and advancement

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  • Enrollment & Customer Experience Coordinator
    Enrollment & Customer Experience Coordinator
    25 days ago
    Full-time
    Roselle Park

    Job Title: Enrollment & Customer Experience Coordinator Location: Fusion Dance Centre Reports To: Studio Director / Operations Manager Employment Type: Full-Time (may include evenings & weekends) Position Overview The Enrollment & Customer Experience Coordinator is the primary point of contact for new and returning students and families. This role is responsible for managing the enrollment process, delivering exceptional customer service, and ensuring a positive experience that reflects Fusion Dance Centre’s values of creativity, community, and excellence. Key Responsibilities 1. Enrollment Management • Respond to inquiries regarding class schedules, pricing, and program offerings., • Guide new students and families through the enrollment and registration process., • Manage re-enrollments, waitlists, and class placements., • Maintain accurate student records and class rosters using the studio management system., • Track incoming leads and follow up to maximize enrollment growth and retention. 2. Customer Experience & Communication • Welcome students and parents warmly in person and via phone/email., • Provide clear, professional communication about studio updates, policies, and events., • Address concerns or questions promptly, escalating when necessary., • Help create a supportive, friendly, and family-oriented studio environment. 3. Front Desk & Administrative Support • Manage daily front desk operations during class hours., • Process payments, billing inquiries, and account updates., • Assist with recital preparations, workshops, and studio events., • Coordinate with instructors and staff to ensure smooth class flow., • Maintain cleanliness and organization of the lobby and reception area. 4. Marketing & Engagement Support • Assist with social media posts, email newsletters, and promotional materials., • Support open houses, trial classes, and community events to attract new students., • Collect and track customer feedback to improve services and programs. Qualifications • Associate’s or Bachelor’s degree preferred (Business, Communications, Marketing, or related field)., • Previous customer service, sales, or administrative experience required; performing arts or fitness environment is a plus., • Strong communication, interpersonal, and problem-solving skills., • Detail-oriented with excellent organizational and multitasking abilities., • Proficiency in Microsoft Office, Google Workspace, and CRM/studio management systems (e.g., Jackrabbit, MindBody)., • Positive, friendly attitude and a genuine interest in dance and community culture. Work Schedule • Must be available during studio operating hours, including afternoons, evenings, and select weekends. Compensation & Benefits • Competitive salary based on experience., • Employee discounts or complimentary studio classes., • Opportunity for growth within the studio’s administrative and customer service team.

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  • Banquet Manager / Maître D’
    Banquet Manager / Maître D’
    30 days ago
    $78000–$104000 yearly
    Full-time
    Flatlands, Brooklyn

    Well established catering hall in search of a full-time banquet manger. The position consists of a five-day work week, predominately administrative work throughout select weekdays and Maître d’ on weekends. The position requires a minimum five years of experience both in banquet sales and banquet Maître d. As a Banquet Manager you will be expected to: • Work with clients both pre-existing and new inquiries on a daily basis (both in person and via phone/email), • Solicit new catering business through professional sales techniques, • Conduct initial tours of the venue with perspective clients and generate estimates in order to convert bookings, • Communicate with clients regarding their upcoming functions as their big day approaches, • Document and review all details of each customer engagement in order to maintain a thorough understanding of what the customer expects of us, • Manage both the planning process leading up to an event as well as the successful execution of that event, • Possess the ability to handle extremely high workloads at times, • Must possess the ability to navigate unforeseeable circumstances that may arise with clients and arrive at a conclusion that is satisfactory to both parties, • Must appreciate that we only have one opportunity to deliver the event of someone’s dreams, • Oversee porter and maintenance staff throughout the week to ensure the venue is well kept and an “A” grade is always maintained with the DOH, • Oversight of purveyor deliveries to ensure accuracy and quality, • Interview potential new hires and assist with on-boarding As a Maître D’ you will be expected to: • Ensure that all contract details and particulars are in place prior to event set up, • Effectively coordinate with event staff, back of house, kitchen staff, and outside vendors to ensure all proper aspects are in place, • Use independent judgement in keeping with the venue’s standard practices to effectively coordinate an event, • Lead an event team to successfully accomplish the tasks at hand, • Work with clients and guests to identify their needs to ensure customer satisfaction, • Accept responsibility for all aspects that are within your oversight Requirements: • NYC DOH Food Protection Certificate, • Minimum 2 years Sales experience, • Minimum 2 years Managerial experience, • Minimum 2 years Maître D experience, • Associates Degree, • Must be well spoken in English, • Maintain a high level of professional attire and grooming, • Must be punctual, neat, and organized, • Ability to multitask while remaining meticulous, • Ability to communicate amongst the team and convey information effectively, • Knowledge of customer service, • Knowledge of the food and beverage industry, • Must consistently maintain a positive, energetic, and professional attitude when dealing with staff and customers, • Must know how to lead and manage others in order to help them achieve their full potential

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