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Job Description Welcome to the future of cloud networking and security! Cato Networks is the first company to converge enterprise networking and security into one centralized and global service that is delivered by cloud. It is led by networking and security pioneer Shlomo Kramer (Check Point, Imperva) and early investor (Palo Alto Networks, Exabeam, Trusteer and more). Cato's unique technology inspired a brand-new product category, later named "SASE" by Gartner and a market expected to reach $28.5 billion by 2028. This is your opportunity to get on the rocket ship and join a company that is building a cutting-edge enterprise network and secure cloud platform, and is on a fast track to becoming the worldwide market leader – don't miss it! As a Cato Customer Success Manager, you will be a trusted advisor to our top customers from deployment and throughout their journey to renewal. In this role you will inspire and support customer adoption and expansion and use your customer facing and technical acumen to lead our customers to success. Curiosity - you have a desire to truly understand our customers' business needs. Creativity - you can find a sustainable path to yes. Empathy - you connect at a human level with our customers and you genuinely care Responsibilities: • Responsible for the health of the assigned accounts and ensure our customers continue to stay and grow with us and realize the full value of their investment in our technology, • Develop meaningful relationships with key stakeholders within the customer as well as Cato's teams (Sales, Customer Success, R&D and Support Engineering), • 5+ year of experience ideally in a Customer Success or sales role at a high growth SaaS software or technology vendor, • Experience and Exposure working with networking or security software solutions, • Excellent customer communication and presentation skills (ability to clearly articulate to different audiences and bring the message across in a concise, professional and compelling manner), • Ability to effectively listen and truly understand the customer needs, even if they're not effectively articulated, and find sustainable solutions, • Ability to influence and persuade at all levels and gain a 'Trusted Advisor' status with key stakeholders, • Must be very well organized and able to work effectively in a nimble and fast-paced environment, • Effective problem solver, shows ownership and wants to see issues resolved, • Comfortable working within a geographically distributed team for a hyper-growth global organization, • Must be located in the DFW, Houston, or Austin locations, • Solid technology background, ideally hands-on prior experience on at least a few of the following domains:, • Routing (static, BGP, EIGRP, etc.), • Switching, • SD-WAN, • Firewalls, Proxy, • Secure Web Gateway/CASB/DLP, • Identity Management (SSO, SAML, LDAP, etc.), • Threat protection mechanisms (IPS, AM, etc.), • Load Balancing, • Networking protocol analysis (TCP, UDP, IP, ICMP, etc.) As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status. #LI-GG1

Job DescriptionWalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features—guidance, engagement, insights, and automation—employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation. Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform. WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize the promise of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital transformation. The CSE will combine advising, implementation experience, customer success engineering, enablement, and proactive engagement to drive adoption, retention, and growth. Proactivity is demonstrated through analyzing reports, leveraging AI insights, and anticipating customer needs. This role bridges the gap between product capabilities and business outcomes, serving as both a trusted advisor and a hands-on resource for strategic initiatives.What You'll Own • Deliver consulting, implementation, and enablement services—guiding customers through best practices, solution design, rollout, and adoption., • Lead strategic projects and initiatives to help customers maximize value and achieve desired outcomes., • Develop and maintain deep expertise in WalkMe products, including platform capabilities, features, and best practices., • Understand each customer’s business case, objectives, and pain points to ensure solutions are tailored for maximum impact., • Provide customer success engineering by proactively identifying risks, removing barriers, and driving measurable outcomes., • Lead onboarding, configuration, and integration enablement for new initiatives or advanced workflows., • Host enablement programs such as workshops, office hours, and training sessions to accelerate adoption., • Monitor customer health, usage, and workflows to proactively drive adoption and value realization., • Partner with Customer Success Managers (CSMs), Sales, and Product teams to align customer needs with product capabilities., • Create scalable resources such as documentation, guides, and playbooks to strengthen customer enablement and success maturity.What You Need To Succeed, • 3+ years in a customer-facing or strategic enablement role (Customer Success Engineer, Solutions Engineer, Consultant, etc.)., • Proven experience with consulting, solution implementation, and customer enablement., • Basic understanding of CSS, HTML, JavaScript, and APIs., • Strong understanding of SaaS platforms, integrations, and data workflows., • Ability to understand customer business cases and pain points and translate them into effective WalkMe solutions., • Comfortable analyzing reports and leveraging AI insights to proactively drive adoption and maximize customer value., • Excellent communication and relationship-building skills with both business and product stakeholders., • Strong project management and organizational skills., • Passion for helping customers succeed and driving measurable business outcomes.What Sets Us Apart, • At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace., • We seek to hire and develop the best talent, bringing a range of perspectives, experiences and background to the DAP category. This helps us better meet the diverse needs of our global communities and clients with creativity, insight, and market innovation. We welcome and encourage applicants from across different genders, gender identity and expression, sexual orientation, race, age, national origin, citizen status, religion, body size, socioeconomic status, ability, neuro(a)typicality, physical appearance, veteran status or any other characteristic., • We value collaboration and understand the importance of a healthy work-life balance . To support, we offer:, • Flexible Work Arrangements: We offer hybrid and flexible hours to help manage work commitments and personal life effectively., • Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community., • Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering., • Comprehensive Health Care Coverage for our Employees and Families, 401(k) program with company matching (up to $5,000), and a vacation policy to encourage a healthy work-life balance., • WalkMe is recognized as a Star Performer in DAP for the 2nd year in a row!

Job DescriptionWalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features—guidance, engagement, insights, and automation—employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation. Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform. We are seeking a Customer Success Engineering (CSE) Manager to lead, grow, and enable a high-performing CSE organization. This leader will oversee delivery execution, customer outcomes, capacity planning, and operational excellence — while driving adoption, value realization, retention, and strategic impact across enterprise accounts. The CSE Manager will set the bar for solution advising excellence, evolving a proactive methodology where engineers leverage insights, anticipate risks, reduce escalations, and accelerate customer success. This role blends people leadership, delivery oversight, enablement strategy, and cross-functional partnership.What you'll Own • Team & People Leadership, • Manage, mentor, and develop a team of CSEs — improving technical depth, advising skills, and business understanding., • Build a culture of proactivity, ownership, continuous improvement, outcome focus, and customer value creation., • Ensure CSEs demonstrate core IC competencies: solution advising, implementation, enablement, reporting/AI insight usage, and proactive risk identification., • Run structured coaching, 1:1s, shadow programs, learning paths, and development planning., • Lead hiring, capability leveling, career pathing, and talent calibration., • Drive the hiring and development of a new CSE team in 2026 — building foundational capabilities, onboarding structure, and the operating rhythm for a growing organization., • Delivery & Execution Management, • Oversee customer engagements focused on configuration, implementation, enablement, optimization, and ongoing impact delivery., • Maintain visibility into assignment timelines, capacity, blockers, and outcomes., • Ensure best practices in solution design, build, rollout, testing, and production readiness., • Validate that CSEs understand customer business cases and translate them into high-impact WalkMe solutions., • Engage directly with customers — particularly for critical, strategic, or high-risk engagements — to ensure the right plan, approach, and solution has been delivered., • Guide CSEs in delivering workshops, training sessions, office hours, and ongoing learning programs that accelerate adoption and maturity., • Customer Value, Adoption & Retention, • Drive CSAT, feature utilization, time-to-value, expansion influence, and renewal outcomes., • Ensure the team monitors usage signals, reports, workflows, and AI insights to identify risks early., • Support escalations for complex or strategic accounts while coaching IC ownership and self-resolution., • Promote a value-focused advising approach rather than task-focused execution., • Operational Excellence & Methodology Ownership, • Build and scale playbooks, documentation, frameworks, and delivery patterns for repeatable success., • Reinforce proactive work methodology — structured communication, early risk flagging, mitigation planning., • Optimize tooling, reporting, assignment intake, forecasting, and utilization workflows., • Collaborate with CSM, TAs, Sales, Support, and Product to strengthen cross-functional alignment and execution., • Translate field learnings into product feedback, feature requests, and usability improvement recommendations., • Enablement & Scaling Content, • Create and expand knowledge assets: guides, workflows, documentation, best-practice standards., • Support customer and internal enablement programs such as training, workshops, and learning series., • Define skill frameworks, expectations, and development tracks for CSE professional growth.What You Need to Succeed, • Qualifications, • 5+ years in customer-facing technical roles (CSE, Solutions Engineer, Technical Advisor, PS/Enablement roles, etc.), • 2+ years of people management or leadership experience preferred., • Strong technical understanding of SaaS/web technologies (HTML/CSS/JS), integrations, and data workflows., • Ability to understand business needs and translate them into effective WalkMe solutions., • Skilled in report interpretation and AI insight usage to drive decisions and actions., • Excellent communication and stakeholder management across business and technical teams., • Strong organizational skills with ability to manage multiple workstreams and priorities., • Passion for coaching talent, improving operational maturity, and driving measurable outcomes., • Nice to Have, • Experience with WalkMe or digital adoption platforms., • Familiarity with SAP, enterprise integration patterns, IDP/SSO configuration, extensions/snippet deployment., • Background in customer enablement, advisory programs, or technical training., • Experience scaling self-serve maturity and knowledge resources.Success in the role, • CSE team delivers consistently and with high quality across strategic work., • Customer adoption grows through proactive insights, advising maturity, and business alignment., • Escalations decrease as risks are identified and mitigated early., • Playbooks, documentation, and repeatable delivery assets reduce variability and accelerate execution., • CSEs operate with proactive rhythm — leveraging data/AI signals to drive outcomes rather than respond to issues.

Job DescriptionSr. Customer Success Manager - SaaS ShipperHQ is seeking a talented Sr. Customer Success Manager to join our dynamic team. If you’re ready to redefine shipping and ensure customers are achieving value, come be part of the ShipperHQ journey! About Us: ShipperHQ is headquartered in Austin, TX, and is transforming the way e-commerce businesses manage shipping. Since 2009, we’ve provided innovative shipping software that helps both SMBs and enterprise customers optimize their operations and achieve better results. Our team members span the globe, and we’re united by a culture of collaboration, curiosity, and impact. We’re looking for ambitious, self-motivated individuals with a positive attitude who thrive in a fast-paced, team-oriented environment and are excited to help shape the future of e-commerce shipping. What You’ll Do: You’ll own a portfolio of strategic accounts and serve as a trusted advisor, helping customers maximize the value of ShipperHQ solutions. • Build lasting relationships: Establish trust, credibility, and influence across multiple levels of your customers’ organizations., • Drive measurable value: Understand your clients’ goals, define success metrics, and deliver actionable strategies that drive ROI., • Champion adoption: Educate customers on product capabilities and best practices, ensuring they realize the full benefit of their investment., • Lead renewals and growth: Manage renewals proactively and identify expansion opportunities through consultative, value-based selling., • Collaborate cross-functionally: Partner closely with Product, Sales, and Support to represent customer outcomes across teams and help deliver exceptional outcomes., • Bachelor’s degree or equivalent experience, • 5+ years in Customer Success, Account Management, or a similar client-facing role, ideally in B2B SaaS, • Experience managing enterprise or strategic accounts with multiple stakeholders, • Skilled at building champions, navigating complex organizations, and tailoring strategies to client goals, • Proven ability to own and grow recurring revenue through renewals and upsells, • Strong business acumen with experience tracking and communicating KPIs, • Exceptional communication skills (written, verbal, presentation), • Highly organized, proactive, and detail-oriented - you take pride in delivering quality work, • Entrepreneurial mindset and comfort working in a fast-moving, collaborative environment Why ShipperHQ? This is a highly fast-paced environment where no two days will look alike. For the right candidate, with the right attitude, there are fantastic opportunities for career progression. We are an agile, fast-moving team that likes to roll up our sleeves and solve some of the biggest issues in shipping. You will learn more at ShipperHQ in a year than you would in 3 years at other companies, thanks to our collaborative learning culture that fosters continuous growth and innovation. Benefits and Perks: • Collaborate with a motivated team, directly tying your results to organizational success, • 22 days of PTO plus public holidays, • 401k Match, • Medical, Dental, and Vision Insurance, • Maternity and Paternity Leave, • This is a hybrid, full-time position working out of our Austin, TX office in the Arboretum Area Powered by JazzHR bp3YUhEJDr

Job Description Why the Texas Association of School Boards (TASB) TASB comes from humble beginnings — picture a one-person organization created in 1949 to advocate for excellence in public education on behalf of Texas school board members. Flash forward to today, and we have over 500 employees working together to provide 1,024 school districts with purposeful resources and services so they can focus on what matters most — excellent education for over 5 million Texas students. Our employees work alongside talented team members who are passionate about supporting public education and enjoy learning from new and different perspectives. TASB believes the rich variety of expertise our employees collectively bring to the workplace makes our organization highly successful. And TASB’s passion for education and learning doesn’t end there. Our culture has always encouraged employees to grow and become their best selves, professionally and personally, through a variety of innovative and collaborative development opportunities. You’re likely beginning to see why we’d been regularly named by the Austin Business Journal as one of the Top Ten Best Places to Work! TASB offers competitive pay, rich benefits (including retirement matching of 2:1 up to 5% after one year, which means that if you contribute 5% to the plan, TASB will contribute 10%), family-friendly paid leave, onsite daycare, onsite gym, wellness program, tuition reimbursement, hybrid work options, and more. Every role at TASB thoughtfully complements our mission and its impact on school districts across Texas. These roles include work in TASB’s Risk Management Services division, which provides administrative services to the TASB Risk Management Fund – a multi-line self-insurance pool (or “risk pool”) of Texas schools. If you consider your work exceptional, have a passion for risk management or risk pools, and want to help drive our mission forward, keep reading! About You As a Utilization Review Nurse Case Manager, you combine strong clinical judgment with a working knowledge of workers’ compensation requirements to help ensure claimants receive the right care at the right time and in the right setting. You’re skilled at evaluating requested services for medical necessity and appropriateness using ODG guidelines and communicating with providers to obtain timely, complete clinical documentation. You bring a collaborative, solutions-oriented approach to complex cases, partnering with internal teams to support safe, effective treatment while maintaining compliance with regulatory and payer requirements. A Typical Day • Evaluate requested treatment for workers’ compensation claimants using ODG guidelines, accepted standards of practice, and written criteria to support safe, appropriate care., • Coordinate referrals to physician advisors, communicate with providers, peer review physicians, and adjusters, and document decisions accurately in the claims/risk management system while safeguarding PII., • Participate in clinical discussions, team meetings, and department or company meetings and events as part of a collaborative Utilization Review team., • Complete utilization review and preauthorization requests for workers’ compensation claims, using ODG and clinical standards and documenting determinations clearly and consistently., • Partner with claims adjusters and internal teams to answer medical questions, flag files appropriate for external case management referrals, and help coordinate appropriate care., • Coordinate physician advisor reviews and peer review interactions, communicating with provider offices to obtain clinicals and keep determinations within required timeframes., • Participate in claims review activities, including audit support and fee negotiation for workers’ compensation cases, as assigned, with an eye toward appropriate, cost-effective care., • Preserve confidentiality and properly handle protected information and PII in accordance with applicable laws, regulations, and organizational requirements., • Accurately and timely enter review information, determinations, and communications in the claims/risk management system and related applications., • Provide input to update clinical criteria and stay current on accepted practices through continuing education and professional utilization/case management resources. Education and Experience • Current vocational nurse (LVN) or registered nurse (RN) license to practice in the State of Texas., • Ability to evaluate requested treatment using ODG guidelines, accepted standards of practice, and written criteria to support objective, defensible determinations., • Strong documentation skills, including timely, accurate entry in a complex claims/risk management software system and other applications., • Comfort participating in claims review activities, including audit support and fee negotiation for workers’ compensation cases (as assigned)., • Enjoy competitive pay and rich benefit offerings., • Be a part of a collaborative environment where every contribution impacts Texas public schools., • Thrive in a culture that promotes bringing your whole self to work every day and emphasizes healthy boundaries and work-life balance., • Learn and grow individually and together through frequent professional development, wellness seminars, and more., • Work alongside transparent leaders with an open and consistent feedback approach., • The health and safety of our employees and members is our top priority., • The Association is an equal opportunity employer and will not discriminate against an individual based on any of the following personal characteristics protected by law: race, color, national origin, religion, sex (including in relation to marital status, pregnancy, pay, sexual orientation, or gender identity), age, disability, genetics or veteran status., • This position does not qualify for visa sponsorship., • Any job offer is contingent upon receipt of result of a satisfactory background check.

Job Description External Applicants: Please apply through Prosperity Bank's Career Center at . Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer. POSITION PURPOSE The Trust Employee Benefits Officer is responsible for the administration and oversight of employee benefit trust accounts in accordance with governing documents, applicable regulations, and fiduciary standards. This role ensures that retirement plans and benefit trusts are administered accurately, compliant and in alignment with client objectives while maintaining strong relationships with plan sponsors advisors, and internal partners. ESSENTIAL FUNCTIONS AND BASIC DUTIES • Communicate with Plan Sponsors on a regular basis to develop and maintain positive relationships., • Prospect and develop new business opportunities with both existing and prospective clients., • Conduct annual enrollment and education meetings with plan participants., • Assist with annual compliance processes such as nondiscrimination testing, Form 5500 preparation, and required disclosures., • Monitor and maintain plan documentation and ensure compliance with ERISA, IRS, and DOL (Department of Labor) regulations., • Respond to inquiries from clients and internal teams regarding plan activity, trust balances, and regulatory requirements., • Participate in audits and ensure timely response to audit requests., • Ensure Plan reporting deadlines are met regarding Safe Harbor Fee Disclosure notices., • Coordinate with Plan Sponsor to distribute terminated employee balances to ensure proper headcount and determine if an audit of the Plan is required (over 100 employees), • Review mandatory Plan audit requirements., • Attend Trust Committee meetings., • Build and maintain professional relationships with bank officers and legal and accounting professionals., • Project and maintain the Bank’s professional image., • Maintain a current knowledge of ERISA laws and regulations., • Maintain confidentiality of sensitive client and participant data. SUPERVISORY RESPONSIBILITIES: This role has no supervisory responsibilities. QUALIFICATIONS Education/Certification: Bachelor’s Degree (B.B.A.) in Accounting, Finance, Business Administration, Law Degree, or related field preferred. Professional certifications preferred but not required: Certified Trust and Financial Advisor (CTFA), Certified Employee Benefit Specialist (CEBS), or other similar designations. Required Knowledge: Deep understanding of ERISA, Department of Labor, and IRS regulations regarding employee benefit plans. Experience Required: 2-4 years of experience in 401(K) plan administration, trust administration, or retirement services required. Skills/Abilities: Solid understanding of qualified retirement plans, trust accounting, and ERISA compliance. Familiarity with retirement plan platforms (e.g., Relius, Ascensus, FIS, EPIC, etc.) Proficiency in Microsoft Excel and accounting/reporting tools. Excellent communication and organizational skills. Ability to prioritize and manage multiple deadlines. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly. Average Hearing: Able to hear average or normal conversations and receive ordinary information. Repetitive Motion: Movements frequently and regularly required using the wrists, hands, and/or fingers. Average Visual Abilities: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery. Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.) WORKING CONDITIONS None: No hazardous or significantly unpleasant conditions (such as in a typical office). MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Reasoning Ability: Ability to apply common sense understanding to carry out simple one or two step instructions and to deal with ordinary, standardized situations. Mathematics Ability: Ability to perform very basic math skills including adding, subtracting, multiplying, and dividing two-digit numbers; the four basic arithmetic operations with money; and operations with units such as inch, foot, yard; ounce, and pound (or their metric counterparts). Language Ability: Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation. Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs. Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary. Hours: Monday - Friday 8:00 AM - 5:00 PM. 40 hours per week.

Job DescriptionMission of the Role Help Localytics’ enterprise customers drive great customer experiences across their apps. This means supporting their use of our analytics and messaging software to understand customer behavior, build world-class Lifecycle Marketing programs, and drive business outcomes. You will serve as a trusted strategic advisor, ensuring customers realize value quickly, expand their use of the platform, and advocate for Localytics internally and externally. About Localytics Our mission is to help brands build great customer experiences. Localytics enables brands to understand their customers and engage them with timely, relevant experiences across mobile channels. Our platform combines deep customer insight with personalized messaging, giving teams the tools and services they need to make smarter decisions and communicate with customers in meaningful ways. Our GTM teams work closely with customers to understand their goals, solve real problems, and drive measurable outcomes. You’ll collaborate across product, engineering, and leadership, own meaningful targets, and help shape how Localytics grows in the market. Localytics is a lean, fast-growing company with an experienced leadership team and a culture that values integrity, ownership, and impact. No matter your role, you’ll have real responsibility, real influence, and the opportunity to build things that matter. Requirements What You’ll Do Own the customer relationship end-to-end • Make a positive impact on your customer’s lifecycle marketing programs, • Manage a portfolio of Enterprise and Mid-Market customers ($100k–$500k+ ACV), acting as the primary point of contact and trusted advisor., • Build strong executive and day-to-day relationships across marketing, product, analytics, and engineering stakeholders., • Help customers deeply understand user behavior and engagement drivers using Localytics analytics., • Guide customers in designing and executing best-in-class engagement marketing strategies, incorporating both experimentation and optimization tactics, to exceed client KPIs, • Proactively identify risks, usage gaps, and growth opportunities using data and customer signals., • Own renewals and partner closely with Sales on expansion opportunities by demonstrating value and identifying new use cases., • Deliver strong logo retention and positive net revenue retention., • Partner closely with Product and Engineering to translate customer feedback (stated and unstated) into actionable insights and roadmap input., • Identify opportunities to improve and document Customer Success processes, playbooks, and best practices., • Contribute to scalable CS motions through experimentation, feedback, and iteration., • Maintain accurate account health, activity tracking, and forecasting. Outcomes You’ll Be Accountable For • 100% logo retention across managed accounts, • Positive net revenue retention through renewals and expansion, • High product adoption and customer satisfaction, • Consistent execution of account plans tied to measurable customer outcomes, • Continuous improvement of Localytics’ Customer Success playbooks and processes About You (Qualifications & Competencies) Customer-first and outcome-oriented • Proven success managing and growing Enterprise and/or Mid-Market SaaS customers, ideally in mobile, martech, or data-driven platforms., • Demonstrated ability to understand customer goals, map solutions, and deliver measurable business impact., • High comfort with data analysis, metrics, and storytelling with data., • Ability to draw insights from customer data and translate them into clear recommendations., • Excellent written and verbal communication skills; able to distill complex concepts into clear, actionable guidance., • Confident in engaging with stakeholders from practitioners to executives., • Strong project management skills; able to own problems end-to-end and drive resolution., • Comfortable operating in ambiguity and fast-changing environments., • $130k - $170k OTE, commensurate with experience and capabilities, • Competitive equity package in the form of RSUs, • 401k, and competitive health benefits, • Thoughtful and action-oriented, • Clear, direct communication, • Analytical and data-driven, • Deeply customer-oriented, • Curious, adaptable, and eager to learn, • Trustworthy and accountable

Job Description At Kahoot!, we're on an exciting journey to transform how the world learns and engages through play. If you're a passionate advocate for customer success and thrive in addressing enterprise-level challenges, this role is tailor-made for you! As an Senior Customer Success Manager, you'll be instrumental in guiding our largest clients toward achieving their business goals with our platform. The role The Senior Customer Success Manager's main responsibility is to ensure the success of the medium to large enterprise customers in their portfolio within Kahoot! at Work. You will act as a consultant for our customers and assist in driving tangible business results using our products ensuring retention, growth and loyalty. You will be part of our International Customer Success team focusing on one or more products in the Kahoot! Group portfolio. This role is based out of our office in Austin, Texas. The role reports to the Senior Manager, Customer Success also based in Austin. Responsibilities • Proactively consult a portfolio of medium to large Enterprise customers towards reaching their business objectives displaying tangible results and outcomes., • Display outstanding business acumen and be able to do Discovery, Pain implication and stakeholder management. Kahoot Customer Success is building our methodology on MEDDICC., • Build and support the development of your team members alongside your manager - we expect seniors to lead and support their less experienced colleagues., • Discover opportunities, recommend solutions and drive success plans with your customers based on a strong business acumen., • Work with our Account Managers and Account Executives when Gaining, Growing, and Retaining our customers through Presale, Onboarding, Adoption, Renewals, and Expansion activities., • Gather and document customer feedback on the product to enable retention and expansion., • Drive scalable activities with our Digital Customer Success & Customer Education team to inspire and train our customers one-to-many including contributing to webinars, live trainings and help materials., • Occasionally join sales teams on customer calls as a solution expert, trusted advisor and product expert., • Occasionally join sales and event teams at industry conferences., • Plan and host business reviews, workshops and renewal talks., • Build on our services and product offering by working closely with Product, Sales, and Customer Experience teams., • Help us push the status quo in learning and employee engagement. About Kahoot! The Kahoot! Group is on a mission to make learning awesome! We want to empower everyone, including children, students, and employees to unlock their full learning potential. Our Kahoot! learning platform makes it easy for any individual or corporation to create, share, and host learning sessions that drive compelling engagement. Since launching in 2013, Kahoot! has become a global leader, hosting hundreds of millions of sessions with over 13 billion cumulative participants across 200+ countries and regions. The Kahoot! Group includes Clever, the top US K-12 EdTech platform, and popular learning apps like DragonBox, Poio, Drops, Actimo and Motimate. Headquartered in Oslo, Norway, we also have offices in the US, UK, France, Finland, Australia, Singapore, Japan, Estonia, Denmark, Spain, and Poland. Let’s play! Our K!rew At the Kahoot! Group we champion a positive culture of collaborative learning and innovation. With a global team of more than 600 employees representing over 50 different nationalities, we’re a diverse and fun bunch of people! We work hard and celebrate our wins, tackle challenges with original ideas and learn something new every day. We are driven by our mission and guided by our values: playful, curious and inclusive. If you talk to anyone working in the Kahoot! Group, they will tell you that one of the greatest perks is being able to see how the work you do puts a smile on the face of kids, teachers and learners all around the world. Requirements • The Senior Customer Success Manager can provide a successful track record of handling Large Enterprise customers displaying high levels of customer value growth leading to high retention and expansion., • Minimum 3-5 years of relevant work experience in Consulting, Customer Success, Account Management, Sales or similar roles., • MEDDICC experience is a plus but not required., • Saas experience is a plus but not required., • Industry domain experience is a big plus but not required., • Fluent in English both oral and written. Additional languages are a plus., • It is an advantage to have skills in the following Consultancy, Account Management, Stakeholder Management, Portfolio Management., • Excellent presentation and communication skills., • Ability to thrive and ambition to outperform in a fast-growing environment., • A competitive compensation package., • Health, dental and vision insurance plans., • 401k plan., • PTO - 25 days annual PTO from start date in company., • Flexible working., • Buddy program., • Social and company events (virtual and in person)., • A diverse, friendly and international environment., • Paid parental leave., • Broadband and phone contributions.

Job Description ABOUT THIS POSITION First and foremost, as a Customer Experience Advisor, you will ensure that students' needs are met in a timely, high quality manner. Like the rest of the Customer Experience Team, you handle dynamic, high-pressure situations with a ridiculously positive attitude while staying calm and collected. You understand how customer experience contributes to the overall success of Aceable and are driven by supporting the needs and growth of others. WHAT YOU'LL DO • Handle student interactions (Calls, Chat, Texts and Emails) with empathy and understanding, and serve as a role model of exceptional customer service, • Handle Tier II tickets and escalations based on assigned brands or verticals, • Strong knowledge of at least one vertical with the ability to support all brands within it, • Use AI-powered support tools to enhance response efficiency and provide consistent, accurate information to students across multiple communication channels, • Collect and organize student feedback or product bugs; share with CX management team and/or other company stakeholders, • Prioritize multiple deliverables and responsibilities, with the ability to change focus quickly and efficiently in order to meet students and business needs, • Upskill on new and existing products or vertical as needed, • 2+ years customer service or relevant experience, • Availability for weekend and/or evening work, • Ability to handle calls, chats, emails, and texts from students for 80%+ of your day, • Ability to listen to and understand the needs of each student, de-escalate when needed, and provide productive solutions, • Effective and clear verbal and written communication, including proper grammar, • Ability to open web browser and navigate multiple tabs simultaneously, • Impeccable time management and ability to handle a dynamic environment with multiple deadlines, • Punctuality – commitment to arrive on time for your scheduled shifts and be a role model to the team Aceable is a mobile education platform designed to create affordable, engaging, and convenient online courses available across mobile devices. Built by former teachers, NASA engineers, and those passionate about education, our team is obsessed with helping people reach their life goals and milestones through online certification. After launching our first mobile app to provide accredited driver's ed courses, Aceable expanded into real estate education, healthcare education, and most recently mortgage and home insurance. Aceable serves hundreds of thousands of students per month, but we need your help to tackle our vision of serving millions of students per month! Aceable has been awarded one of the Best Places to Work for multiple years running by numerous entities, such as the Austin Business Journal, Built In, USA Today, and EqualOcean. We actively work to foster a creative, collaborative, and diverse culture whose overall mission is to impact as many student lives as possible. ABOUT THE CX TEAM The Aceable Customer Experience Team is the first point of contact for our students. We are a creative, problem-solving, and results-driven team who deliver excellent customer service through thorough and clear resolutions for every student. We have a passion for pursuing growth through training, coaching, and learning new skills. ACEABLE PERKS Join one of Austin's Best Places to Work in 2024 -2026 • Competitive total rewards (base salary + bonus/stock options, if applicable), • 401k match, • Robust medical, dental, and vision benefits, • Generous paid time off programs + 19 paid holidays per year, • Flexible work schedule, • Wellness programs, • Our own space on the top floor of a downtown Austin building with free parking, • Weekly lunch, a fully stocked fridge, and plentiful snacks, • Company events and activities (holiday events, happy hours, volunteering), • #PursueGrowth Reimbursement ($600 per year for full-time employees), • Free Roadside Assistance subscription, • Passionate teammates excited to help you succeed and learn *Remote Hires I Aceable is only able to hire employees in the following locations: California, Colorado, Illinois, Massachusetts, Mississippi, Nebraska, New Jersey, New York (excluding Boroughs), North Carolina, Texas, Utah, and Washington. Hourly Pay Range: $16.00 - $18.00

Job Description FINANCE OPERATIONS BUSINESS PARTNER Position Title: Finance Operations Business Partner Reports To: Chief Financial Officer Location: Austin, TX (In Person/Hybrid) Job Type: Full-Time Overview Everyday Coffee Company, a rapidly scaling Dunkin’ franchise partner, is building a best-in-class financial and operational infrastructure to support nationwide growth. As we open hundreds of new locations annually across multiple states, strong financial planning, disciplined execution, and scalable financial systems are critical to our success. We are seeking an experienced Finance Operations Business Partner to lead financial planning, analysis, accounting oversight, forecasting, and operational financial support across a multi-state, multi-unit restaurant environment. This role serves as a strategic advisor to Operations and Executive Leadership while ensuring accurate reporting, financial discipline, and scalable financial processes. The ideal candidate brings experience in restaurant or retail finance, thrives in a fast-paced growth environment, and can translate financial data into clear, actionable operational insights. Why This Role Matters This role is a critical bridge between Finance and Operations. In a business opening hundreds of restaurants annually, this position ensures: • Leaders clearly understand financial performance drivers, • Restaurants operate with accountability, accuracy, and financial discipline, • Financial systems and reporting scale effectively with rapid expansion, • Cash flow, compliance, and audit requirements are consistently met Key Responsibilities Financial Leadership & Operational Partnership • Serve as a trusted financial advisor to Operations, HR, Supply Chain, and Executive Leadership, • Analyze financial and operational performance and deliver actionable insights, • Support financial decision-making related to new restaurant openings, capital investments, and strategic initiatives, • Lead and continuously refine budgeting, forecasting, and long-range financial planning processes, • Maintain and optimize multi-year planning models and forecasting tools, • Develop rolling forecasts and five-year business plans in partnership with department leaders, • Oversee preparation of accurate, timely financial statements and management reporting, • Establish and monitor key financial and operational performance metrics (KPIs), • Perform variance analysis and provide recommendations to improve financial performance, • Ensure accurate accounting, treasury, and cash management across all ECC legal entities, • Support audit preparation, financial reviews, and external reporting requirements, • Oversee multi-state sales tax compliance and regulatory reporting, • Maintain strong internal controls and adherence to GAAP standards, • Support scalable financial systems and reporting infrastructure aligned with ECC’s growth model, • Partner cross-functionally to improve system integrations, data flows, and reporting accuracy, • Ensure effective utilization of key financial systems, including:, • NetSuite, • NetSuite Planning & Budgeting, • CrunchTime, • Emburse, • Ottimate, • Lead, mentor, and develop finance and accounting team members, • Support the development of scalable financial processes and organizational structure Required • Bachelor’s degree in Finance, Accounting, or related field, • 7+ years of finance and/or accounting experience, • Strong experience in multi-unit restaurant, retail, or hospitality environments preferred, • Deep knowledge of financial planning, forecasting, and GAAP accounting principles, • Advanced proficiency in Microsoft Excel and financial modeling, • Experience with financial systems such as NetSuite, CrunchTime, Emburse, Ottimate, or similar platforms, • MBA or CPA designation, • Experience supporting multi-state, multi-unit QSR or franchise environments, • Experience supporting rapid growth, new unit expansion, or startup environments, • Strategic financial leadership and operational partnership, • Strong analytical thinking and financial modeling capability, • Multi-unit business acumen and operational awareness, • Systems thinking and process improvement mindset, • Strong communication and executive presence, • Ability to translate financial data into operational insights, • High integrity, discretion, and accountability, • Competitive salary based on experience, • Bonus eligibility (target: 30%), • 401(k), • Medical, Dental, Vision Insurance, • Paid Time Off, • Growth and leadership development opportunities, • Opportunity to build and lead a national finance partnership function in a high-growth environment

Job DescriptionThe Opportunity Play a key role by joining an exceptionally high-functioning Customer Success team at Sitetracker, where you'll directly impact customer retention and growth by demonstrating tangible value and ROI. You will own and drive strategic change across a diverse client portfolio, shaping the future success of our customers in the US region while experiencing constant growth challenges and opportunities. What You'll Do As a Senior Customer Success Manager, you will use your ability to conduct business discussions, negotiations, and strategic conversations and be instrumental in driving customer value across the dynamic US region, partnering with a diverse portfolio of Enterprise and Regional accounts. You will own the strategic relationship, meticulously creating, maintaining, and executing success and account plans that clearly articulate ROI and Sitetracker’s business value. This includes skillfully navigating complex customer organizations to build deep rapport and trust with senior leadership, understanding their mission-critical milestones and strategic objectives. You will proactively assess and diagnose customer challenges, developing comprehensive mitigation plans to prevent churn and elevate the overall customer experience through seamless cross-functional collaboration. Furthermore, you will continuously reinforce and improve Customer Success processes, always seeking to go above and beyond in every interaction, both externally with clients and internally with our teams. You will serve as a vital conduit, ensuring our customers’ voices are heard and their evolving needs are met with innovative solutions. The Skills You'll Have Core Customer Success Manager skills: + Manage a diverse portfolio of enterprise accounts, applying high-touch engagement models that drive strong relationships and help customers realize measurable value from the platform.+ Create and execute impactful account and success plans, demonstrating a strong customer-first mindset and ensuring customers achieve clear business value from their investment.+ Collaborate with Renewals and Sales counterparts to share customer health insights and influence positive renewal outcomes for six- and seven-figure contracts.+Develop a deep understanding of your book of business to anticipate risks, remove blockers, and proactively guide customers toward successful outcomes.+ Build trusted relationships with key stakeholders, positioning yourself as a strategic advisor and strong advocate for your customers internally. Improving customer experience and satisfaction, including stakeholder management: + Fostered deep customer relationships through working in a 'high-touch' engagement model+ Engages effectively at all levels of a business, from daily interactions with mid-management to monthly/quarterly executive cadences.+ Expertise in creating and delivering compelling content tailored for executive audiences, articulating complex value propositions.+ Identifies quick wins across your portfolio to rapidly improve user adoption and client satisfaction.+ Quickly builds and establishes strong, trusted relationships with Business Sponsors and Economic Buyers. Demonstrating 'Business Value Realisation' (BVR), and contract value: + Ability to identify, demonstrate, and achieve quantifiable business value for your customer(s), aligning with their strategic objectives.+ Clearly articulate how you identified value, how it aligned to a customer's overall business objectives, and how it was delivered and measured.+ Creates jointly-owned success plans with customers and validates business value with customer executives.+ Builds out Success Stories and collaborates with Marketing to publish these with clients, showcasing impact.+ Generates public endorsements from clients, serving as powerful advocates for Sitetracker's solutions. Technical Aptitude: + Has previously worked in or with technically focused positions, such as pre-sales, solutions/sales engineering, or implementations.+ Ability to demonstrate, configure, or customize prior tools and platforms to meet specific business needs.+ Proficient in using modern office suites like Google Docs, PowerPoint, Excel, and various reporting capabilities for day-to-day tasks.+ Ability to clearly articulate complex technical problems and devise custom technical solutions that drive tangible customer outcomes.Within 90 Days, You'll: • Successfully create and initiate success & account plans for your assigned portfolio of US accounts, aligning with customer and Sitetracker objectives., • Begin to deeply engage with senior customer leadership across your region, building initial rapport and understanding their critical business drivers and strategic vision., • Proactively assess and diagnose initial customer issues, collaborating with cross-functional teams to formulate and implement actionable mitigation plans.Within 180 Days, You'll:, • Consistently execute and refine your success & account plans, actively demonstrating tangible ROI and business value to customers through clear metrics and outcomes., • Expertly navigate complex customer organizations, turning detractors into champions and driving internal cross-functional improvements that enhance the customer experience., • Proactively identify and champion opportunities for customer experience enhancement, adoption, and retention, becoming a vocal advocate for customer needs within Sitetracker.Within 365 Days, You'll:, • Consistently drive retention and expansion across your entire US portfolio, significantly contributing to Sitetracker's growth through strong renewals and increased platform utilization., • Solidify your position as a trusted advisor for senior customer leadership, influencing their long-term strategy and ensuring Sitetracker is an indispensable partner.

Job DescriptionCustomer Success Manager Location: Austin, TX (with domestic travel up to 30%) Department: Professional Services & Customer Success Employment Type: Full-Time Location: Austin, Texas About Esper Esper was founded in 2018 with a mission to empower dynamic and responsive policymaking in government. We align existing data, stakeholders, and public policy goals to streamline the policymaking process at all levels of government. We imagine a world where policymaking is driven by data and insights from all stakeholders, transforming traditional bureaucracy into a dynamic and flexible system that encourages innovation and collaboration. As a fast-growing GovTech company, Esper is at the intersection of two powerful forces: the modernization of government operations and the transformative potential of data-driven decision-making. Our customer base is expanding rapidly, and we are building the team that will define how public policy is shaped for decades to come. Job Summary The Customer Success Manager will drive value to Esper’s customers by serving as a strategic partner throughout the post-sale lifecycle, supporting customers as they adopt, expand, and realize ongoing value from the platform. You’ll combine relationship management, data-driven insights, and customer advisory skills to ensure customers are continuously progressing toward their goals and maximizing the impact of Esper across their organization. This is a customer-facing Customer Success role responsible for managing a portfolio of customers. You will own renewals by monitoring customer health, identify risk, increase adoption and usage, and surface expansion opportunities. Working cross-functionally with Engineering, Sales, Product, and Leadership, you’ll help ensure customers realize value quickly, remain engaged, and continue growing with Esper. ResponsibilitiesCustomer Success & Portfolio Management• Manage a portfolio of ~25-50 customer accounts, serving as the primary point of contact for renewals, account health, engagement, and growth• Build strong, trust-based relationships across customer stakeholders, positioning yourself as a strategic advisor throughout the customer lifecycle• Maintain consistent, proactive communication cadence across accounts to ensure alignment on goals, usage, and outcomes• Monitor customer health signals, identifying risks early and driving action plans to improve retention and long-term success• Partner with customers to define success criteria, track progress, and ensure continuous value realization from EsperAdoption, Engagement & Growth• Drive product adoption and ongoing usage by guiding customers on best practices aligned to their workflows and policy management goals• Analyze product usage data, engagement trends, and behavioral signals to identify gaps, opportunities, and expansion paths• Proactively identify upsell and expansion opportunities based on customer needs, maturity, and product utilization• Partner with customers to expand use cases across departments, teams, and agencies to deepen platform footprint• Lead renewal conversations including pricing/terms, negotiation, and close by demonstrating measurable value, impact, and alignment to customer objectivesCustomer Support & Issue Resolution• Serve as a frontline partner for customer support needs, ensuring timely resolution and clear communication• Act as the liaison between customers and internal teams (Product, Engineering) to escalate and resolve issues effectively• Ensure customers feel supported, heard, and confident in Esper’s ability to deliver on their needs• Track recurring issues and themes to help improve product experience and reduce friction over timeCross-Functional Collaboration• Partner closely with Sales, Product, Engineering, and Leadership to ensure a seamless and high-quality customer experience• Share structured customer feedback, usage insights, and market signals to inform product development and roadmap priorities• Collaborate on account strategy, expansion planning, and customer communications to drive aligned outcomes• Advocate for the customer internally while balancing business goals and scalabilityOperational Excellence & Account Discipline• Maintain accurate account records, health tracking, engagement notes, and success plans across your portfolio• Develop scalable processes to manage a high-volume book of business without sacrificing quality of engagement• Establish repeatable playbooks for outreach, adoption campaigns, and risk mitigation• Continuously improve workflows to balance proactive engagement with reactive supportRequirements· 3-7 years of experience in SaaS/Software Customer Success or Account Management role, specifically owning a book of business with a focus on retention, renewals, and expansion· 2-4 years proven track record of managing long-term customer relationships and navigating complex organizational structures· Proven ability to manage multiple customer workstreams with strong ownership of timelines, action items, risks, and stakeholder communication· Strong consultative skills with the ability to understand customer processes, ask thoughtful questions, and recommend practical solutions· Experience using customer health scoring (based on product usage, engagement, and sentiment) to proactively identify churn risks and execute mitigation plans.· Demonstrated ability to develop and execute Success Plans that align customer business goals with product capabilities to ensure continuous value delivery· Experience leading Executive Business Reviews (EBRs) or Quarterly Business Reviews (QBRs) to demonstrate ROI and align on future strategic initiatives· Excellent written and verbal communication skills, including workshop facilitation, training, and customer-facing presentations· Strong documentation and organizational skills; able to maintain detailed account health records, adoption metrics, executive business reviews, and playbooks that ensure consistent renewal and growth· Proficiency with common business tools (e.g., Office/Excel, GSuite, Jira, Salesforce, Hubspot or Gainsight)· Ability to travel domestically (up to 30%) depending on business needExperiencePreferred Experience· GovTech experience or knowledge of government operational concepts, regulatory frameworks, and policymaking processes· Strong AI experience to improve internal workflow, increase customer touchpoints, and leveraging to improve customer experience· Familiarity with adoption planning, change management, training and/or customer best practices· Experience with data migration, report creation, or structured content onboarding processes· Strong Excel skills, including the ability to use formulas, pivot tables, v-lookups, and error-checking to manage and format data· A genuine interest in public policy and how technology can transform how government operates Core Competencies · Consultative Problem Solving: Understands customer needs, asks the right questions, and translates workflows into practical solutions· Customer Success Orientation: Focuses on adoption, customer health, long-term value, and successful outcomes after go-live· Risk Awareness: Identifies blockers, usage concerns, or change impacts early and helps coordinate mitigation plans· Communication & Enablement: Communicates clearly, facilitates training, and keeps stakeholders aligned throughout delivery· Cross-Functional Collaboration: Works effectively across Product, Engineering, Sales, and Professional Services to support customer outcomes· Process Discipline: Maintains organized documentation, consistent follow-up, and repeatable delivery habitsCompensationAnnual salary range: $80,000 - $120,000Additional Earnings: Other performance-based incentivesPerks and Benefits· Being a part of an innovative and collaborative team that will both support and challenge you· Significant opportunity for growth and ownership· Ability to shape Esper for the long-term· Paid holidays & unlimited PTO· Medical, dental, and vision insurance· Generous parental & sick leave· 401(k) retirement plan with employer match· Short/Long term disability & life insurance· Flexible spending account (FSA)· Work anniversary equity grants· Quarterly bonuses· Monthly stipend to offset remote work expenses· Office equipment allowance· Paid Time Off to participate in volunteer/community events We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description We're Proof, a high-growth startup in the legal tech industry, founded in 2017. We offer a best-in-class legal services platform used by thousands of law firms and property management companies. Our platform enables law firms and collections parties to access efficient, transparent, and accessible legal and document delivery services, traditionally out of reach. We are on a path to double our business this year and are building a team to help us scale rapidly. We welcome individuals from all backgrounds who are eager to help build a future where legal services are readily accessible, affordable, and efficient. If you have curiosity, passion, and a collaborative spirit to drive change in an outdated industry, we want you on our team. About the Role: We are seeking a motivated and experienced Client Success Manager (CSM) to join our team. The CSM will serve as the primary point of contact for our law firm clients in the Mountain / West Region of the US, driving success through needs analysis, tailored solutions, and exceptional client support. While legal experience is a plus, it is not required. The ideal candidate will also have the ability to effectively communicate with C-suite executives and senior leadership. Responsibilities: • Conduct in-depth needs analysis with law firm clients to understand their specific challenges and objectives, • Develop customized solutions and workflows that address the unique needs of each client, • Collaborate with internal teams to ensure seamless client onboarding, lead training sessions, and support successful implementation of customized solutions., • Serve as the primary point of contact for clients, providing ongoing support and guidance throughout the engagement, • Monitor client usage and engagement, identifying opportunities for upselling and cross-selling by partnering with POD teammates to identify and drive revenue growth, • Work closely with your pod (AE and SDR) to ensure alignment on client priorities and account strategies, • Act as a liaison between clients and our product and engineering teams to provide feedback and drive product improvements, • Build and maintain strong relationships with clients, establishing yourself as a trusted advisor and advocate for their needs, • Track and report on client success metrics, including customer satisfaction, retention, and revenue growth, • Develop strategic account plans to drive long-term client success and identify growth opportunities, • 5+ years of experience in customer success, account management, or a related client-facing role, • Strong communication skills, including the ability to engage effectively with C-suite executives, • Proven ability to develop customized solutions and workflows for enterprise clients, • Excellent interpersonal and relationship-building skills, • Strong analytical and problem-solving abilities, with the capacity to quickly resolve client issues, • Ability to work independently and collaboratively with internal teams, • Experience with CRM, support, and project management tools, such as HubSpot and Intercom, • Legal experience is a plus, but not required, • This position requires the employee to live and work from the Central region., • Candidates must reside in one of the following Central US locations:, • TX, OK, AR, MO, IL, IN, WI, MI, OH, KY, or WV., • Relocation assistance is not available for this position, • Salary range $80,000 - $100,000 based on experience and location, • Full time, remote, salary position, • Medical, dental, vision, disability insurance, and 401k available, • Phone and Internet monthly stipend, • Flexible time off (paid planned and sick time, and paid holidays) This company participates in E-Verify, for more information view the Participation and Right to Work Posters.

Job DescriptionBenefits: • 401(k) matching, • Health insurance PLEASE READ FIRST (IMPORTANT) This is not a job for everyone. If you are looking for: • A fast, high-volume shop, • A place where mediocrity is tolerated, • A culture with little accountability, • Just a paycheckPlease do not apply. If, however, you are driven, coachable, values-based, and genuinely want to growprofessionally and personallykeep reading. Who We Are (And Why People Choose Us) At The Gents Place, we exist to MAKE A POSITIVE DIFFERENCE, not just cut hair. For over 17 years, weve built the nations leading luxury barber & business cluband a culture people stay in for years, not months. Our impact: • 60,000+ meals served to homeless Veterans, • 5,000+ haircuts provided to the homeless, • 15,000+ suits donated to military men & women What Our Current Team Loves about TGP Today The challenge and accountability Weekly personal & professional development calls A culture that expects growthnot comfort Being pushed to become better, not stagnant Knowing their work actually matters The Role As a Grooming Specialist at The Gents Place, you are not just a barber or stylistyou are a professional, a host, and a trusted advisor. You will: • Deliver exceptional mens grooming services in a luxury setting, • Create a 5-star guest experience every visit, • Build long-term relationships with members, • Participate in weekly development & coaching, • Represent a brand rooted in service This Role Is NOT For You If: You resist feedback or coaching You dislike structure, standards, or accountability You want to just do hair and go home You are not aligned with values-based culture You prefer high-volume, rushed environments Requirements (Non-Negotiable) • Valid Texas Cosmetology or Barber License, • Professional appearance and demeanor, • Strong communication & hospitality mindset, • Team-oriented, coachable attitude, • Commitment to personal growthCOMPENSATION & BENEFITS Competitive Pay • Strong hourly base, • Tips & commissions, • Instant clientele (no booth rent, no cold start)Industry-Leading Benefits, • Health insurance reimbursement, • 401(k) with company match, • Paid time off (including community service & mental health days), • Paid training & education, • Parental leave, • Dental, vision, and disability insurance, • Employee & store discountsWork-Life Balance, • Set schedules, • EVERY SUNDAY OFF (rare in this industry)Loyalty Has Its Rewards (5+ Years):, • 100% employer-paid health insurance, • 17+ paid vacation days, • 100% 401(k) match up to 4%Final Word We are building something specialand we protect our culture fiercely. If you are hungry to grow, eager to be challenged, and aligned with service-driven excellence, we would love to meet you. Apply only if you are ready to rise to the standard. #TGP7