Job File Coordinator
9 days ago
Lancaster
Job DescriptionBenefits: • 401(k) matching, • Dental insurance, • Free uniforms, • Health insurance Job Description: Perform all job file coordinator tasks related to customer calls, job monitoring, tracking, coordination, collection and audits of jobs. Create preliminary estimates and job file backup. Perform general office duties, such as drafting correspondence, filing, and creating reports. Responsibilities: • Monitor job file status and job file audit status, • Maintain job file WIPs, • Monitor and ensure client requirements are followed, • Review and validate initial field documentation, • Create preliminary estimate, • Daily job file coordination, including preparing job file reports, performing job file backup, and completing job file audit process, • Maintain internal and external communications, • Complete and review job file documentation for final upload and the audit process, • Follows up with the collection of payment, • 2+ year(s) of administrative or office-related experience and business experience, • Experience in the commercial cleaning and restoration or insurance/service industry is desired, • Experience with writing estimates, job file processes, and quality assurance, a plus, • Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times, • Ability to remain calm and professional during tense or stressful situations, • Excellent organizational skills and strong attention to detail, • Very self-motivated and goal-oriented, • Capability to work in a fast-paced, team-oriented office environment, • Proficiency in Microsoft Office (i.e. Outlook, Word, Excel), • Ability to learn new software, including Xactimate and proprietary software, • Minimum of HSD/GED, Associates/bachelors degree preferred