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DESCRIPTION: Generations Home Loans is seeking professionals with a financial services background who are interested in applying their client advisory experience to a home lending role. If you have worked in banking, financial advising, consumer lending, insurance, or a related field, this opportunity offers a path to use your consultative skills in a purchase-focused mortgage environment. This role is built around helping clients make informed home financing decisions while developing strong referral relationships in the real estate community. You will advise borrowers on loan options, affordability, qualification steps, and the broader financing process while working closely with agents and internal lending teams. Success in this role requires trust-building, clear communication, and disciplined business development. Your financial services background can help you bring a thoughtful, client-first approach to mortgage consultation while growing a long-term referral-based business. RESPONSIBILITIES: What You Will Do • Apply financial services experience to help borrowers evaluate home loan options and make confident financing decisions, • Build referral relationships with real estate agents, community contacts, past clients, and financial professionals, • Consult with buyers on affordability, loan structure, documentation needs, and next steps in the mortgage process, • Coordinate with internal lending teams to support a smooth borrower experience from application through closing, • Represent Generations Home Loans as a trusted home financing consultant with a client-first advisory approach Minimum Qualifications • Active NMLS License in good standing, • Experience with purchase-focused residential mortgage origination, • Demonstrated ability to consistently generate and maintain agent-based referral business, • Currently licensed or eligible for licensing in CA, WA, OR, UT, or ID COMPENSATION: Competitive, performance-based compensation designed for producers motivated by growth, autonomy, and the ability to build a long-term book of business. This role is structured for professionals focused on sustained production and relationship-driven success. Compensation may range from $100000 - $300000 yearly or more based on performance and experience. ABOUT: Why Generations Home Loans • Defined purchase partnerships with Windermere Real Estate and select leading brokerages across our markets, • Dedicated Deal Desk support and a technology platform engineered for speed and consistency, • A structured partnership model designed to provide defined expectations, measurable performance standards, and meaningful long-term opportunity How to Apply Submit your application online. After applying, you will be redirected to complete our Core Capacities Index (CCI) assessment. Candidates who complete the assessment and meet qualifications will be contacted for an initial conversation. Applications are reviewed on a rolling basis across all markets.

Job Description: Accounts Payable Consultant (Oracle Procurement SME) Position Type: Contract or Contract-to-Hire Location: Seattle (Renton), WA. – Hybrid or Remote Department: Finance / Supply Chain / ERP Transformation Hourly Pay Rate: $60-$90/hour Overview The Accounts Payable Consultant will serve as the organization’s subject matter expert (SME) for Oracle Procurement (Procure‑to‑Pay) during a large-scale Oracle transformation initiative. This role requires deep functional expertise in Accounts Payable, hands-on experience designing Procure‑to‑Pay workflows—including three‑way match and invoice‑to‑pay processes—and the ability to partner closely with both Finance and Supply Chain leaders to deliver operationally sound, future‑state processes. The consultant will actively participate in solution design, testing cycles (SIT and UAT), system deployment readiness, and will provide turnkey support to the existing AP leadership team throughout the transition. Key Responsibilities Oracle Procurement (P2P) Process Design • Serve as the SME for Oracle Procurement, including Procure‑to‑Pay modules, AP workflows, and purchasing integrations., • Design and refine three‑way match workflows, ensuring accuracy between purchase orders, receipts, and invoices., • Develop and document invoice‑to‑pay processes aligned with industry best practices and healthcare regulatory requirements., • Translate current-state AP processes into future‑state Oracle configurations that reduce manual effort and improve data integrity. Cross‑Functional Collaboration, • Partner closely with the Supply Chain Management Manager to align Procurement and AP processes across purchasing, receiving, and payment workflows., • Work collaboratively with Finance, AP operations, Supply Chain, IT, and the ERP project team to ensure end-to-end process alignment., • Support operational readiness, training content review, and change‑impact assessments. Testing & Implementation Support, • Lead and participate in System Integration Testing (SIT) by creating test scenarios, validating results, and troubleshooting process defects., • Support User Acceptance Testing (UAT) through test coordination, execution support, and issue resolution., • Provide critical input into cutover planning, go‑live readiness assessments, and hypercare support. Operational & Turnkey Support, • Act as a turnkey resource to the AP Leader by temporarily supporting AP operations impacted by system changes., • Train AP staff on new Oracle P2P features, workflows, and process changes., • Provide process problem‑solving and rapid troubleshooting during the ERP transition period., • Assist with knowledge transfer to permanent staff and ensure smooth handoffs. Qualifications Required • 5+ years of hands-on Accounts Payable experience, ideally in a mid-size or large organization., • Proven expertise with Oracle Procurement / Procure‑to‑Pay (P2P) modules, including three‑way match, purchasing, receiving, and AP invoicing., • Demonstrated experience supporting ERP transformation or large system implementations (Oracle Cloud ERP preferred)., • Strong understanding of AP process controls, invoice workflows, payment runs, and exception management., • Experience writing or reviewing testing scripts for SIT/UAT., • Excellent communication skills and the ability to work with cross‑functional teams. Preferred, • Healthcare industry experience., • Experience with change management or training within a system implementation., • Strong analytical skills and ability to troubleshoot AP/P2P workflow issues. Competencies, • Process mapping and workflow design, • Issue resolution and root cause analysis, • Cross-functional collaboration, • Ability to translate business requirements into system behavior, • Strong documentation and communication skills, • Comfortable working in fast‑paced transformation environments Upon completion of waiting period, consultants are eligible for: • Medical and Prescription Drug Plans, • Dental Plan, • Vision Plan, • Health Savings Account, • Health Flexible Spending Account, • Dependent Care Flexible Spending Account, • Supplemental Life Insurance, • Short Term and Long Term Disability Insurance, • Business Travel Insurance, • 401(k), Plus Match, • Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells. ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

Job Description: Finance Business Transformation Manager, Consultant Position Type: Contract or Contract-to-Hire, based on performance Location: Renton, WA (Seattle Area), Hybrid Department: Finance / Transformation / ERP Implementation Hourly Pay Rate: $70-95/hour based on experience Overview Our client, a leader in the healthcare and financial services industry, is seeking a dedicated and innovative Finance Business Transformation Manager to join their dynamic team. The Finance Business Transformation Manager plays a critical role in reshaping Finance operations by leading process optimization, enabling new technologies, and supporting the transition to a modern ERP and financial operating model. This role will drive transformational change across people, processes, and systems, ensuring Finance processes become scalable, efficient, and aligned with organizational growth. This position partners closely with Finance leadership, Accounting & Reporting, Revenue Cycle, Budgeting, IT, and operational stakeholders to ensure end‑to‑end delivery of process redesign and sustainable adoption during and after ERP/PULSE program implementations. Key Responsibilities Finance Process & Systems Transformation • Lead change efforts across Finance functions—people, processes, and technology—to support new data models, analytic capabilities, and operating structures., • Drive preparation and readiness for Finance teams transitioning from manual and Excel‑driven processes to automated, system‑based workflows., • Redesign Finance processes to be scalable, efficient, compliant, and workflow‑driven., • Lead operational alignment across Finance, Accounting, Revenue Cycle, and Information Systems to support transformation and ERP/PULSE deployment., • Manage conversion readiness for all Finance data sets. Cross-Functional Partnership & Readiness, • Facilitate readiness activities between Finance, Revenue Cycle, and Pharmacy teams to streamline the patient and pharmacy revenue cycle., • Shorten and transform the month‑end close and accounting cycle through improved accuracy, automation, and workflow standardization., • Reduce reliance on Excel and eliminate “shadow systems” by supporting system-based redesign. Change Management & Adoption, • Partner with Implementation Teams, Change Management, Organizational Learning, and the PMO to support training, communications, and post‑go‑live adoption., • Drive alignment between business requirements and system capabilities throughout the implementation lifecycle., • Support finance leaders and staff during pre‑, mid‑, and post‑implementation phases with process education and new workflow ownership. Compliance, Controls & Documentation, • Complete required documentation, including:, • COSO internal control alignment, • RACQI documentation (Responsible, Accountable, Consulted, Informed, Quality Impact), • Future-state process maps, flowcharts, and standard operating procedures, • Lead improvements in day‑to‑day financial operations and reduce process variation. Note: This role interfaces with Supply Chain and Warehouse Management Systems but is not accountable for SCM processes. Deliverables, • Future-state Finance process maps and detailed flowcharting., • Recommended Finance policy updates based on redesigned processes., • Five-day close checklist improvements., • Updated interdepartmental integration documentation., • Revenue cycle accounting process documentation., • Month-end redesign plans and updated Excel templates tied to financial close, planning, and reporting., • Control and compliance narratives aligned to COSO principles. Qualifications, • Experience leading finance transformation initiatives in a complex, multi‑department environment., • Strong understanding of accounting operations, revenue cycle processes, and financial reporting., • Prior involvement with ERP implementations (Oracle preferred; other Tier 1 ERPs acceptable)., • Experience in process improvement, workflow redesign, and change management., • Ability to collaborate with technical teams, operational leaders, and finance staff., • Strong communication skills and the ability to manage cross-functional expectations. Upon completion of waiting period consultants are eligible for: • Medical and Prescription Drug Plans, • Dental Plan, • Vision Plan, • Health Savings Account, • Health Flexible Spending Account, • Dependent Care Flexible Spending Account, • Supplemental Life Insurance, • Short Term and Long Term Disability Insurance, • Business Travel Insurance, • 401(k), Plus Match, • Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells. ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

Overview: Simpson Housing is a large, fully-integrated real estate company with an enthusiastic entrepreneurial spirit. For 75 years, we have acquired, developed, built, and managed luxury apartment communities in highly desirable locations throughout the United States. We are driven by our Mission and Core Values and believe that our most valuable asset is our team. Simpson Housing is committed to be a trusted leader in the multifamily industry. Our mission is to provide an exceptional employee experience, award-winning customer service, long-term value to our investors, and enhance our local communities. Responsibilities: Leasing Consultant - _ (a premier class A 337-unit garden-style community) – Issaquah, WA We are proud to have been voted by our employees as a 2024 - 2026 USA Best Workplace in and as a 2024 and 2025 Top 15 workplace in the ! As a key member of our property operations team, you will be responsible for: • Touring and presenting the community in a compelling way and assisting prospective residents with finding the right apartment home, • Managing the leasing/renewal process from start to finish, • Keeping an eye on what our competitors are doing by monitoring local market trends and updating property comparables, • Inspecting vacant apartment homes to ensure they are ready for our new residents to move in and enjoy, • Planning and coordinating fun and festive resident functions throughout the year, • Building strong working relationships with our residents by providing outstanding customer service Qualifications:, • 2+ years of experience in multifamily real estate, retail sales, hotel/hospitality, or customer service, • Previous leasing experience is a plus but not a requirement, • Strong customer service orientation and presentation skills are necessary, • Working experience with MS Office Suite (Word, Excel, PowerPoint), • Hotel or hospitality industry working as a concierge, guest services representative, front desk attendant, or reservations agent is a plus What Simpson Can Offer You: As an industry leader, we understand what it takes to be successful in today’s competitive marketplace. Just as you’re unique in your skills, experience, and personality, each of our jobs has a curated set of benefits specific to the position. Simpson is proud to offer you: • Career apparel stipend, • Commission bonus on leases and renewals, • Substantial discount on rent (certain restrictions apply), • Highly competitive compensation, • Health, dental, and vision insurance, • Flexible spending accounts, • Life and AD&D insurance, • Disability insurance, • 401(k) plan with company match, • Generous paid time off (PTO) program for full-time employees– all team members start at 15 days per year Additional paid days off: 9 holidays, 2 floating holidays, and 2 designated wellness days • Education reimbursement Why work for Simpson? You might want to ask one of our employees that question. Our business is focused on community and improving the lives of those around us. We aim to deliver happiness while managing our communities and residents, engaging in our local communities, and creating a rewarding experience for our employees. Our supportive community of team members are welcoming and celebrate each other’s differences. Their commitment to service continues to strengthen the Simpson name. If this sounds like the type of company that you would like to work for, we would like to hear from you. Find out where your talents can take you by applying today! Pay Range: $22.00 - $24.00 per hour This pay range is approximate and the actual pay received may vary dependent upon certain factors such as related job experience, education, training, professional/industry certifications, etc. Please note this pay range does not include any additional compensation this position may be eligible for as listed above, such as commissions or bonuses. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applications are accepted on an ongoing basis. Simpson Housing is an Equal Opportunity Employer Job type: Full-time Schedule: Day shift, Weekend availability Keyword Search: Real Estate, Leasing, Leases, Multifamily, Apartments, Resident Retention, Yardi, Sales, Hospitality, Hotel, Concierge, Guest Relations, Customer Relations, Front Desk, Leasing Agent #LCFT Location : City: Issaquah Location : State/Province: WA

Job Title: International Compliance Manager Location: Bellevue, WA. Direct hire Pay: $130K-150K BENEFITS: Medical, dental, and vision insurance, multiple health plan options (including HSA & FSA accounts), 401(k) with up to 5% company match, pension plan, paid vacation time, 12 paid holidays per year, sick leave, short-term and long-term disability insurance, life insurance and AD&D coverage, tuition reimbursement, scholarships for employees’ children, employee stock purchase plan, wellness programs & Employee Assistance Program (EAP), training and leadership development programs, employee discounts, legal assistance and identity theft protection, travel assistance services, computer purchase program. OVERVIEW: This position manages and drives improvements for North America trade compliance operations across multiple business divisions. The successful candidate will lead a team of trade compliance professionals and external service providers focused on minimizing duty costs and trade risks while maximizing duty savings and refund opportunities. This role also supports the implementation and ongoing enhancement of SAP GTS trade compliance systems. Job Functions / Responsibilities • Manage strategic risk assessment and audit functions to ensure compliance with applicable international trade regulations., • Monitor trade actions and provide strategic insights, including impact analysis and forecasting., • Lead the international compliance team, customs brokers, and service providers supporting U.S., Canada, and Mexico import/export compliance activities., • Ensure business partners meet or exceed established Key Performance Indicators (KPIs)., • Oversee part classification processes to ensure accurate and timely classifications that prevent border delays and entry errors., • Support SAP GTS implementation, training, maintenance, and process improvements., • Manage post-entry activities including corrections, protests, reconciliations, and prior disclosures., • Lead duty savings and refund programs, including USMCA, Free Trade Agreements, Duty Drawback, CBSA Annex 9963, and related initiatives., • Identify and implement additional duty savings opportunities and trade compliance programs. Qualifications • Licensed U.S. Customs Broker required., • 8+ years of experience, including 5+ years in Trade Compliance., • Strong working knowledge of U.S. and Canadian customs laws and regulations., • Ability to manage a fast-paced, customer service-oriented department., • Experience leading teams and managing external service providers., • Strong interpersonal, verbal, written, and presentation skills., • Self-motivated with the ability to work independently and drive initiatives., • Ability to travel domestically and internationally as needed. Education Bachelor’s degree in Business, Logistics, International Business, or related field required. WHY AVERRO? Averro is a Veteran-Owned organization dedicated to delivering innovative talent solutions, business consulting and technology services that propel businesses and careers forward. We live by our ethos: Family First | Be Uncommon | Culture Wins. These values show in our commitment to client satisfaction, timely support, unmatched consultant care. Our Aim – Your Ascent. Averro is an equal opportunity employer, and we are committed to diversity, equity, and inclusion in the workplace. All qualified applicants will receive consideration for employment, regardless of criminal histories, consistent with legal obligations. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Resource Label Group, LLC (RLG) is a leading full-service provider of label and packaging solutions with a diverse product offering which includes pressure sensitive labels, shrink sleeves, RFID/NFC technology, sustainable product solutions, scent activation technology, pharmaceutical packaging and fulfillment services. Resource Label provides products and services for the food, beverage, chemical, household products, personal care, nutraceutical, pharmaceutical, medical device, and technology industries. With locations across the U.S. and Canada, RLG provides national leadership and scale to deliver capabilities, technologies, systems, and creative solutions that customers require. Resource Label Group is seeking an Outside Sales Consultant that will work to improve RLG's market position and achieve financial growth. The Outside Sales Consultant will build key customer relationships, identify new business opportunities, negotiate, close business deals and maintain extensive knowledge of current market conditions. This individual will focus on three key areas for sales: New Business Development, Customer Retention and Account Planning. This role is highly collaborative as it requires interaction with various staff throughout the organization, both internal and external. An ideal candidate will be located in Seattle, WA and have ability to travel and service customers within a diverse territory. Compensation for this role is reflective of an annual base + commission opportunity. Total compensation will vary dependent on individual performance & meeting sales targets. Responsibilities: • Prospect and develop new business through strategic prospecting, • Develop tactical plans to maintain and expand services with existing and assigned accounts, • Proactively identify new customers and new project opportunities, • Act as a liaison between customer and organization throughout the sales and production process, • Establish high-level relationships and gain a clear understanding of customers' business and requirements, • Provides regular reporting to management on customer and industry trends, challenges, etc., • Updates and maintains sales activity, as well as customer and prospect information within Salesforce CRM, • Maintain regular contact with customers to answer questions and provide information regarding new products, capabilities, and services, • Conducts quarterly business reviews, • Forecast and meet monthly and annual sales targets Qualifications: • Bachelor's degree with 3-5 years of professional experience in selling within printing, packaging or folding cartons., • Must have demonstrated experience in applicable vertical markets (ie. wine, food, beverage, pharmaceutical, personal care and household products)., • Must have a thorough knowledge of printing. Prime label and/or flexible packaging experience is highly preferred., • Must have excellent organizational skills, communication skills, and ability to resolve problems., • Must have positive demeanor and work well with customers and company employees., • Must be able to sit, stand, and drive for extended periods of time as required., • Must be highly organized, self-motivated and detail-oriented., • Must be driven to succeed and work well in a fast-paced, rapidly evolving environment., • Some travel required within a local market (valid driver's license and acceptable driving record necessary). Why work with us? Take a look at all we have to offer! • Paid Time Off and Paid Holidays, • Comprehensive and Competitive Medical, Dental and Vision coverage, • Company Paid Short-Term Disability Insurance and Life Insurance, • Additional Benefits -- Long-Term Disability, Supplemental Life, Accident and Critical Illness Coverage Plans, • Excellent 401(k) retirement plan with generous company contribution, • We pride ourselves in investing in our employees by offering onsite training and the ability to have unlimited growth, • potential within our organization, • We believe in rewarding our employees with performance-based salary increases _

TITLE: Production Manager TYPE: direct hire LOCATION: Renton, WA PAY: $120-135K annually BENEFITS: Medical (HSA and preferred plan options), dental, vision, 401(k) matching, Employee Assistance Program, and more. The Production Manager at this Averro client will oversee day-to-day manufacturing and operational activities to ensure safe, efficient, and high-quality production that meets customer commitments. This role provides leadership across production, assembly, scheduling, inventory coordination, and continuous improvement initiatives while partnering closely with Engineering, Quality, Supply Chain, and Customer Support. Key Responsibilities Operational Leadership • Lead daily manufacturing and shop floor operations., • Translate business objectives into production plans and priorities., • Ensure quality, on-time delivery, and cost goals are met., • Maintain SOPs and standardized work processes. People Leadership • Lead, coach, and develop supervisors, technicians, fabricators, and assembly teams., • Foster a culture of accountability, safety, teamwork, and continuous improvement., • Support staffing, training, and performance management initiatives. Cross-Functional Collaboration • Partner with Engineering, Supply Chain, Quality, and Customer Support to support production goals, resolve issues, and improve manufacturability., • Support corrective actions, inventory accuracy, and customer delivery needs. Continuous Improvement & Safety • Drive Lean, 5S, and process improvement initiatives., • Monitor KPIs such as throughput, labor efficiency, scrap, and on-time delivery., • Ensure compliance with safety regulations, training, and company policies. Qualifications • Bachelor’s degree in Manufacturing, Engineering, Operations, or equivalent experience., • 5+ years of manufacturing or operations leadership experience., • Experience leading production teams and improving operational performance., • Strong communication, problem-solving, and cross-functional collaboration skills. Preferred • Experience in custom manufacturing or engineered-to-order environments., • Lean/Six Sigma and ERP/MRP experience., • Customer-facing or field service support experience. WHY AVERRO? Averro is a Veteran-Owned organization dedicated to delivering innovative talent solutions, business consulting, and technology services that propel businesses and careers forward. We live by our ethos: Be Curious | Build Trust | Empower Each Other. These values show in our commitment to client satisfaction, timely support, and unmatched consultant care. Our Aim – Your Ascent. Averro is an equal opportunity employer, and we are committed to diversity, equity, and inclusion in the workplace. All qualified applicants will receive consideration for employment, regardless of criminal histories, consistent with legal obligations. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

management consulting methodologiesstrategic analysisbusiness process improvementorganizational transformationcase study developmentbusiness frameworkswritten communicationverbal communicationanalytical skillsproblem-solvingremote team collaborationattention to detailindependent workclient-ready deliverablesmentoringbusiness transformationdigital transformationai-driven business modelsAbout micro1micro1 connects domain experts to the development of frontier AI models. Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform. AI labs and enterprises use micro1 to train models and build reliable AI agents through advanced evaluations and reinforcement learning environments. Experts contribute directly to how AI systems learn, reason, and perform across domains like finance, healthcare, engineering, and more. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality contributions at scale.Our goal is to enable 1 billion people to do meaningful work by applying their expertise to AI. We’ve raised $40M+ in funding, and our AI recruiter has powered over 1 million AI-led interviews as our global network of experts grows into the human intelligence layer for AI. Job Title: Management consultant Job Type: Contractor Location: Remote Job Summary: In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. Key Responsibilities: • Provide expert insights on management consulting methodologies, strategic analysis, and business transformation practices., • Review, assess, and refine complex business scenarios, documents, and case studies to ensure accuracy and relevance., • Deliver high-quality, detailed written and verbal feedback to help improve AI system outputs and reasoning capabilities., • Collaborate remotely with the customer’s team to support the training and evaluation of AI models with real-world management consulting perspectives., • Leverage your advanced experience to identify gaps, propose improvements, and ensure alignment with industry best practices., • Utilize strong communication skills to clearly articulate recommendations and process flows in both written and spoken formats., • Continually stay updated on management consulting trends to provide current, impactful input into the AI training process. Required Skills and Qualifications: • Minimum of 4+ years’ experience as a management consultant, ideally with a top-tier consulting firm., • Proven expertise in strategic projects, business process improvement, and organizational transformation., • Exceptional written and verbal communication skills with high attention to detail., • Ability to synthesize complex problems and deliver practical, actionable insights., • Strong analytical skills and experience working with cross-functional teams in remote environments., • Experience developing or reviewing case studies, business frameworks, and client-ready deliverables., • Self-motivation and discipline required for high-quality independent work. Preferred Qualifications: • MBA or advanced degree in business, management, or a related field., • Familiarity with digital transformation initiatives or AI-driven business models., • Demonstrated experience mentoring or training consultants or business professionals.

Salary range is $97K to $201K with a midpoint of $149K. Total compensation includes project-based premiums that reflect project complexity, political sensitivity, size, and strategic importance. New hires typically receive between minimum and midpoint of the base range, however, we may go higher based on experience, internal equity and market. Sound Transit also offers a competitive _ with a wide range of offerings, including: • Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner., • Long-Term Disability and Life Insurance., • Employee Assistance Program., • Retirement Plans: 401a - 10% of employee contribution with a 12% match by Sound Transit; 457b - up to IRS maximum (employee only contribution)., • Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year., • Parental Leave: 12 weeks of parental leave for new parents., • Pet Insurance., • ORCA Card: All full-time employees will receive an ORCA card at no cost., • Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses., • Compensation Practices: We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you'll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues. This is a Term-Limited position with an anticipated duration of 5 years. GENERAL PURPOSE: Under administrative direction, is responsible for establishing and managing a process to plan and design the high capacity transit (HCT) system in partnership with local governments, community groups, and citizens for assigned segments/corridors of the HCT system, including the West Seattle Link Extension (WSLE) and Ballard Link Extension (BLE) projects. Manages and oversees the project development and environmental process to build consensus and reach agreements between members of affected communities and the design team regarding alignment, station locations, design features, and environmental impact mitigation. Manages scope, budget, and schedule within policy direction established by the Board; collaborates with internal and external stakeholders to develop and maintain project support; and works in concert with other departments providing civil and systems engineering, construction management, project controls, real estate, and community outreach support to the assigned corridor teams. Provides the Board and other decision-makers with information needed to make timely policy decisions related to implementation of the WSLE and BLE projects. ESSENTIAL FUNCTIONS: The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. • Plans, directs, coordinates, and reviews the work of assigned staff; assigns work activities and coordinates schedules, projects, and programs; provides constructive feedback; reviews and evaluates work and makes effective suggestions and recommendations., • Establishes and maintains effective working relationships and communication with project partners, including local, state, and federal government officials, oversight groups such as the Citizen Oversight Panel, and key community stakeholders; negotiates and manages third party agreements to ensure compliance and accountability., • Develops partnerships with local jurisdictions to support station area planning and encourage innovation and opportunities for transit-oriented economic development, land use and urban design improvements, and joint use in association with HCT station locations and designs., • Coaches, trains, and motivates staff; coordinates and/or provides staff training; and manages employee relations; manages the workflow and prioritization of projects and measures the performance of the division and all related staff and takes appropriate corrective action when necessary; provides advice and counsel to staff; develops developmental work plans for staff; implements or recommends corrective actions, discipline, and termination procedures as appropriate/necessary., • Provides leadership and direction for day-to-day management of the assigned corridor project team while working closely with the Design and Construction Department which will provide civil and system engineer, construction management, project control, real estate, and community outreach support; manages preliminary design budget and scope development for construction program; manages the engineering and cost-estimating used to develop the budget for the corridor project; and procures, directs, and manages consultant contract(s) for preliminary engineering, environmental review, and community outreach., • Follows all FTA related guidelines for New Starts funding during the planning, environmental, and design phases of the corridor project., • Establishes and manages a process for developing the design of the HCT system in partnership with local governments, community groups, and citizens; and analyzes problems, identifies alternative solutions, projects consequences of proposed actions, and implements recommendations in support of goals., • Supports the Sound Transit Board's decision-making by maintaining communications and managing the development of briefing materials with clear and concise written, oral, and visual information, responding to requests, and presenting project details as needed., • Coordinates with Board administration and Communications and External Affairs staff to provide information about the light rail project and its importance to the region to Washington's congressional delegation, other elected officials, and the Federal Transit Administration., • Manages preliminary environmental review and outreach for a proposed HCT; manages internal staff and consultants in development of the engineering plans and environmental analysis; represents Sound Transit during the assessment; responds to issues and questions; oversees environmental analysis to ensure compliance with local, state, and federal regulations and that project impacts are identified and appropriate mitigations are developed during the project development and design phase, and monitor during construction., • Works as a fully integrated team with other Agency departments to coordinate design and construction efforts and maintain established budget and schedule., • Manages and participates in the development and implementation of goals, objectives, policies, priorities, and budgets for assigned projects, services, and functional area within the Division; and makes recommendations and forecasts for future funds needed for staffing, equipment, materials, and supplies., • Provides support to the Department on matters as directed; serves as staff on a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence; attends and participates in professional group meetings; maintains awareness of new trends and developments in the fields related to area of assignment; incorporates new developments as appropriate; ensures processes, policies, and practices are interpreted and applied consistently and effectively; ensures accountability and compliance with all current and applicable state and federal laws, Agency policies and procedures, rules and regulations., • Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency., • Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit's Equity & Inclusion Policy., • It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees., • It is the responsibility of all employees to integrate sustainability into everyday business practices., • Other duties as assigned. MINIMUM QUALIFICATIONS: Education and Experience: Bachelor's degree in Civil Engineering, Urban Planning, Transportation, Business Administration, Public Administration, or closely related field. Six years of public transit related experience in project management of urban design, community planning, public involvements, engineering, architecture; OR an equivalent combination of education and experience. Required Knowledge and Skills: • Operational characteristics, services, and activities of the Division as it relates to area of assignment., • Principles and practices of program development and administration., • Transportation planning and traffic engineering concepts, practices, procedures, and policy issues., • Transit technologies and their application to specific projects and services., • Transportation planning, transit design, and SEPA/NEPA environmental law., • Federal New Starts process for funding light rail projects., • Governance processes at the local state and/or federal levels, including legislative and regulatory decision making processes., • Development and third party negotiation and consensus building principles and practices and conflict resolution., • Contract and agreement administration., • Advanced project management techniques and principles., • Pertinent federal, state, and local laws, codes, and regulations., • Principles of business letter writing and basic report preparation., • English usage, spelling, grammar, and punctuation., • Modern office procedures, methods, and equipment including computers and computer applications such as word processing, spreadsheets, and statistical databases., • Advanced principles and practices of governmental budget preparation and administration., • Principles of supervision, training, and performance evaluation., • Utilizing personal computer software programs affecting assigned work and in compiling and preparing spreadsheets and reports., • Establishing and maintaining effective working relationships with other department staff, management, vendors, outside agencies, community groups, and the general public., • Interpreting and administering policies and procedures sufficient to administer, discuss, resolve, and explain them to staff and other constituencies., • Transportation planning, transit design, and SEPA/NEPA environmental law is required, with demonstrated ability to read and understand engineering drawings and apply technical findings in planning, environmental, and engineering fields., • Negotiation and partnering skills with local jurisdictions, contractors, and community groups and successful experience with consensus-building., • Analyzing problems and identifying alternative solutions; projecting the consequences of proposed actions and implementing recommendations in the support of Agency goals., • Preparing and administering large and complex public projects., • Public speaking and in developing and delivering presentations and presenting ideas and concepts orally and in writing., • Preparing and analyzing complex data and comprehensive reports., • Responding to inquiries and in effective oral and written communication., • Researching, analyzing, and evaluating new service delivery methods and techniques., • Working cooperatively with other departments, Agency officials, and outside agencies., • Developing and monitoring divisional and program/project operating budgets, costs, and schedules., • Supervising, leading, and delegating tasks and authority. Physical Demands / Work Environment: • Work is performed in a hybrid office and field environment., • Positions working in the field may occasionally be exposed to dangerous machinery, extreme weather conditions, physical harm, and extreme noise when visiting construction sites and when working in the field., • This position is responsible for engaging and presenting to the community. May be subject to hearing, talking, seeing, and walking., • The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required. Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status or other protected class. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the _ notice from the Department of Labor.

Salary range is $133k to $245k, with a midpoint of $189k. New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market. Sound Transit also offers a competitive _ with a wide range of offerings, including: • Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner., • Long-Term Disability and Life Insurance., • Employee Assistance Program., • Retirement Plans: 401a - 10% of employee contribution with a 12% match by Sound Transit; 457b - up to IRS maximum (employee only contribution)., • Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year., • Parental Leave: 12 weeks of parental leave for new parents., • Pet Insurance., • ORCA Card: All full-time employees will receive an ORCA card at no cost., • Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses., • Inclusive Reproductive Health Support Services., • Compensation Practices: We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you'll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues. GENERAL PURPOSE: Under the general direction of the Director of Scheduling, Estimating, Risk & VE (SERVE), directs internal professional senior staff and external staff resources across all Sound Transit departments for the SERVE section of the CDD-Transformation Division in performing cost estimating, monitoring, updating, analysis, reporting and tracking; directs, manages, supervises and coordinates the activities and operations of a diverse cost engineering team; provides strategic and operational leadership to a team of cost engineers and consultant staff supporting the agency's capital program; directs, manages, supervises and provides process direction to external consultant staff providing cost estimating services for design, construction and operations activities; oversees consultant task orders, contracts, scopes of work, budgets, performance management, and deliverables related to cost engineering and estimating services; oversees and provides direction on tools and appropriate software models, policies, processes, and procedures for all Sound Transit capital programs and systems that support the Agency's capital program objectives and which delivers best practice results, added value, and continuous improvements; oversees and manages all contract, project and program construction cost estimates and databases; establishes and enforces enterprise-wide cost engineering standards, governance, QA/QC procedures, estimating protocols, benchmarking methodologies, and reporting frameworks; directs, manages, coaches, and develops both design and construction consultant cost estimating teams to support ST's capital program; and provides highly responsible administrative support to the Director of Scheduling, Estimating, Risk, & VE, and the Executive Director of Transformation CDD. ESSENTIAL FUNCTIONS: The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. • This position requires a highly effective manager with strong leadership skills capable of inspiring, motivating, coaching, earning and building equity and trust with a diverse workforce. Must be a solution-oriented, innovative leader with a strong foundation in managing with a positive attitude, resiliency and the ability to constructively deal with organizational and individual challenges in a manner that optimizes staff growth, collaboration, performance and teamwork., • Manage, coach, train and develop senior level and junior agency cost engineer staff and coordinate work activities and work products of assigned staff, consultants, and contractors; and provide training and technical expertise and assistance as needed on policies and procedures related to area of assignment; take appropriate corrective action when necessary; develop development work plans for staff. Oversee workload prioritization, resource planning, succession planning, performance management, and professional development activities for assigned cost engineering personnel. Engages with the Virtual Design & Construction (VDC) team to coordinate and align 4D BIM models with construction schedules, ensuring conflicts are identified and resolved proactively., • Provide support in managing consultant contracts relating to cost estimating, including scope development, negotiations, facilitation, and report development and presentation. Oversee procurement support, consultant selection, task order development, contract administration, budget monitoring, invoice review, and performance management for cost engineering and estimating consultant contracts., • Provide training and technical guidance to project controls staff, Project Delivery Team managers, and other agency personnel on scheduling tools, methodologies, contract requirements, and organizational procedures., • Participate in business development and preconstruction activities as requested, including proposal cost input and evaluation for alternative delivery procurements. Support procurement strategy development and commercial evaluations for Design-Build, GCCM/CMGC, Progressive Design-Build, and other alternative delivery methods., • Serve as staff on a variety of committees as assigned; prepare and present staff reports and other necessary correspondence; maintain awareness of new trends and developments in cost engineering/estimating practice and incorporate new methodologies as appropriate., • Direct, manage, and coordinate the development and implementation of robust and best industry-standard cost estimating practice, tools and appropriate software models, vision, strategy, policies, processes and procedures for the entire Sound Transit capital program., • Utilize best cost estimating techniques, methodologies and tools to prepare and oversee preparation of comprehensive project cost estimates at different stages of project design, from preliminary through final design document development; ensures the full integration of scope, schedule, costs, risk, and resources consistent with AACE International recommended practices and FTA guidance where applicable. Coordinate closely with Project Delivery Teams to validate scope assumptions, delivery strategies, constructability considerations, procurement approaches, and project execution risks throughout all phases of project development and delivery., • Supervise the preparation of detailed total cost estimates based on conceptual design submittals, 30% to 100% complete design drawings and specifications including total project estimate compilation, cost estimate presentation and reporting, back up documentation, and assumption and basis of the estimates; ensure professional and consistent cost engineering management processes are applied including estimate classification, estimate basis documentation, peer review, and QA/QC validation procedures., • Manage the preparation of detailed independent cost estimates (ICE) for construction changes for all work category disciplines; coordinate with design groups, site construction manager and visits jobsite to determine actual change conditions and confirms scope as required; prepare cost impact analysis related to the contract potential and/or directed change orders, and for comparison with cost trending analysis, and tracking; and recommend pricing thresholds to the Project Delivery Teams and senior management. Provide executive-level guidance and recommendations regarding commercial risk exposure, change negotiations, and settlement strategies, as requested., • Supervise the preparation of cost estimates for funding agreements (BCE) and conversion of cost estimates to the required federal transit administration (FTA) formats for funding and grant request submittals., • Lead and coordinate the reviews and analysis of consultant estimates, from preliminary engineering through final design; at final submittal, adjust consultant estimate to add addendum changes, cost escalation, contingencies and provisional sum costs for risk impacts; issue as engineer estimate at bid; integrate cost estimates with the schedule to build stronger cost and schedule models, and expand their use from design to also monitor the construction projects. Ensure estimate consistency, benchmarking validation, market alignment, and compliance with Agency estimating standards across all projects and programs. Collaborate with Project Delivery Teams to align estimate assumptions, phasing strategies, construction sequencing, and delivery methodologies with project objectives and execution plans., • Provide support in managing consultant contracts relating to cost estimating and value engineering, including scope development, negotiations, facilitation, and report development and presentation to management, CCB, and ST Board., • Coordinate and attend meetings with design groups, cost consultants, third parties, ST construction management, consultant construction management and contractors to determine scope and discuss costs for various projects and to resolve scope and costs for proposed changes., • Monitor current construction market prices and develop historical cost database; and continually maintain database based to reflect current market conditions/prices., • Provide strategic and operational information and reports to share with others as and when required, and ensure appropriate monitoring, reporting systems and procedures are in place to meet objectives., • Work with ST Finance Department in the development of reliable cost escalation indices and ensure they are appropriately applied to cost estimates, review and analyze economic and local market trends and assesses risks and cost implications to the capital program. Provide strategic advisement to executive leadership regarding market volatility, escalation trends, labor availability, procurement conditions, and supply chain impacts affecting program delivery costs., • Oversee and provide direct lead, as required, in forensic cost estimate analysis; independently perform delay analysis using recognized methodologies including Windows Analysis, Collapsed As-Built, and Measured Mile Impact (MIP) as appropriate to the facts and circumstances of each event. Serve as one of the Department's senior technical authority and subject matter expert in cost engineering, cost estimating, cost claims analysis, and forensic cost evaluation., • Oversee and provide direct lead in the analysis of contractor claims and delay requests to determine entitlement; distinguish between compensable, excusable, and non-excusable delays; identify concurrent delay and its impact on contractor entitlement., • Oversee and prepare clear, well-documented estimate basis and narratives and forensic reports in support of dispute resolution, negotiation, and litigation; coordinate with legal counsel, claims consultants, and expert witnesses as required. May provide technical support and expert analysis in mediation, dispute review boards (DRBs), arbitration, litigation, or other formal dispute resolution proceedings., • Advise Project Delivery Team and contracts staff on claims avoidance strategies; identify cost-related risks and trends early and develop proactive mitigation measures to reduce the Agency's exposure., • Analyze project correspondence, RFIs, submittals, meeting minutes, and change order documentation for cost implications; provide contractual interpretation and assessment of cost consequences., • Oversee and prepare as required cost risk models; assist in Monte Carlo simulation to produce probability-based cost/budget forecasts (P65/P80 outcomes) in support of contingency management and program reporting. Participate in the implementation of enterprise contingency management methodologies and risk-informed forecasting practices, as requested., • Integrate risk register inputs with cost risk models; develop and maintain contingency drawdown curves and report cost risk exposure to program leadership on a regular basis., • Perform scenario modeling for scope changes, third-party delays, permitting risks, and other program-level uncertainties; present findings and recommended actions to project and executive leadership., • Oversee and direct the preparation and presentation of monthly cost status reports for Project Delivery Teams, the Program Management Oversight Consultant (PMOC), and executive leadership; provide clear, accurate, and defensible cost analysis and narratives. Present complex cost and commercial risk information to executive leadership and other stakeholders, as required., • Analyze cost trends and earned value data to produce cost-at-completion projections and forecasted end-date analyses; recommend corrective actions to address cost increases or emerging claims. In collaboration with the Project Delivery Teams, participate in the development of recovery strategies, mitigation plans, and corrective action recommendations for projects experiencing adverse cost or commercial performance trends, as requested., • Contributes cost data to project dashboards and program-level reporting tools; support development and continuous improvement of cost engineering/estimating standards, templates, and procedures., • Coordinate cost activities with Project Delivery Team staff, design consultants, third-party agencies, and contractors; ensure cost integration across multiple concurrent contracts., • Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency., • Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit's Equity & Inclusion Policy., • It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees., • It is the responsibility of all employees to integrate sustainability into everyday business practices., • Other duties as assigned. MINIMUM QUALIFICATIONS: Education and Experience: Bachelors degree in Construction Management, Engineering, Architecture, or related field; Six years of experience in construction and project cost management on major capital programs, including demonstrated experience in contractor estimate review, forensic delay analysis, and claims defense in an owner or owner's representative capacity, including direct management and supervision of professional cost engineering staff and consultant teams; Or an equivalent combination of education and experience. Four years of leadership, budgetary, planning and workforce management experience. Required Licenses or Certifications: • Certified Estimating Professional (CEP) of Certified Cost Professional (CCP) certification issued by AACE International is preferred., • Certified Construction Manager (CCM) or Project Management Professional (PMP) is preferred. Required Knowledge and Skills: • Advanced knowledge of cost estimating strategies, techniques, theory and industry best practices for major capital infrastructure programs., • Resources used for cost estimating including software-based systems such as HCMS, WinEst, MS Excel, Crystal Ball, and Acumen. Knowledge of cost management systems, data analytics tools, enterprise reporting systems, and integrated project controls platforms is highly desirable., • Principles of concurrent delay, delay entitlement, and compensability in a construction contract context., • Construction with field and bid knowledge in construction methods, labor productivities, work processes, equipment types/usage, estimating of work activities, judgment related to incidental cost impacts, owner/general contractor/subcontractor contract relationships and claim analysis., • Quantitative schedule risk analysis, including Monte Carlo simulation techniques and probability-based schedule forecasting., • Earned value management concepts and application to schedule and cost performance measurement., • 4D BIM methodologies and the integration of construction cost estimates with virtual design and construction models., • Construction methods, sequencing, and means and methods for civil infrastructure, transit, rail, utilities, and related project types., • Principles and practices of claims avoidance, change management, and dispute resolution in public capital program environments., • Pertinent federal, state, and local laws, codes, and regulations applicable to public agency capital programs., • Recognized forensic delay analysis methodologies, including Windows Analysis, Time Impact Analysis (TIA), Collapsed As-Built, and Measured Mile Impact (MIP)., • Principles of project controls integration, including the relationship between cost, schedule, and risk., • Highly skilled communicator with the ability to form and maintain good relationships internally and externally., • Proven management skills with the ability to optimize team performance and development across staff and consultant teams supporting large, complex capital programs., • Managing and coordinating formalized cost and schedule integration, tracking, and mitigation processes related to the activities of strategic risk assessment., • Highly developed analytical skills., • Strong technical mindset and able to read and interpret technical data and translate to others., • Highly numerate with the ability to research, assemble, manage, and manipulate numerical information., • Results orientated and organized with the ability to plan and deliver against deadlines., • Excellent attention to detail skills., • Utilizing personal computer software programs affecting assigned work and in compiling and preparing spreadsheets and reports., • Applying appropriate oral and written communication techniques to various individuals., • Preparing and analyzing complex data and comprehensive reports., • Leading and delegating daily tasks, communicating, and providing feedback and work direction to assigned staff/consultants., • Communicating complex schedule and claims analysis findings clearly and persuasively to technical and non-technical audiences, including legal counsel, executive leadership, contractors, and oversight agencies., • Establishing and maintaining effective working relationships with contractors, consultants, regulatory agencies, and internal stakeholders., • Leading and mentoring junior cost engineering and estimating staff; providing direction, feedback, and technical development., • Proficiency in Microsoft Office suite, Power BI or equivalent data visualization tools, and collaborative project management platforms. Preferred Knowledge and Skills: • Experience on programs exceeding $500 million in total value is strongly preferred. Experience with Design-Build, CM/GC, or other alternative delivery methods is highly desirable. Physical Demands / Work Environment: • Work is performed in a hybrid environment with an expectation of working in office a minimum of 3 days per week., • The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required. Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status or other protected class. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the _ notice from the Department of Labor.

Symetra is seeking a Sr. Market Intelligence Analyst to join our Stop Loss Product team. This is a highly visible, highimpact role for someone who thrives at the intersection of market insight, analytics, relationshipbuilding, and strategic storytelling. You'll serve as a trusted source of intelligence on the stop loss market-translating competitive signals and data into actionable insight for product, sales, and senior leadership. About the role In this role, you will own and elevate Symetra's understanding of the employer stop loss market. You'll proactively monitor competitor activity, broker and carrier behavior, and industry trends, turning fragmented information into clear narratives that influence product strategy, sales positioning, and gotomarket decisions. This is not a static reporting role. You'll help shape what market intelligence looks like at Symetra-bringing curiosity, judgment, and a strong point of view. What you will do • Monitor and synthesize competitor actions, broker trends, pricing movements, and market developments in the stop loss space., • Produce clear, compelling competitive intelligence deliverables, including executive ready summaries, dashboards, and presentations., • Translate market insights into actionable recommendations that inform product design, positioning, pricing, and sales strategy., • Partner closely with Product, Sales, Marketing, Actuarial, and Underwriting to ensure teams are equipped with timely and relevant market intelligence., • Maintain and evolve a centralized repository of market and competitive data (e.g., rates, features, commissions, sales strategies, value propositions)., • Analyze sales and market data to identify trends, risks, and opportunities impacting Symetra's stop loss portfolio., • Support strategic initiatives and cross functional projects by providing market context and competitive analysis., • Build and maintain external industry relationships (brokers, carriers, industry experts) to stay deeply connected to market dynamics., • Leverage analytical tools and advanced Excel models to automate insights and improve reporting efficiency; explore opportunities for automation and innovation. Why Work at Symetra Here's what some of our employees have to say about why they work at Symetra: "Symetra is truly a great place to work. The positive work climate, strong sense of team, and the resources available make it feel like one cohesive family. What stands out most to me is the company's deep commitment to diversity, equity, and inclusion-it's not just a statement, it's an active and ongoing priority that's felt throughout the organization." -Charlotte G., Sr. Underwriter - Consultant Stop Loss "Join. It's that simple. You won't find a better company that can draw out your potential in ways you didn't know you had." - Andrew H., Associate Underwriter What we offer you Benefits and Perks We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home. • Flexible full-time or hybrid telecommuting arrangements, • Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%, • Paid time away including vacation and sick time, flex days and ten paid holidays, • Give back to your community and double your impact through our company matching, • Want more details? Check out our _ Compensation Salary Range: $79,900 - $133,200 plus eligibility for annual bonus program Who you are • High School Diploma or equivalent experience required. Bachelor's degree in business, marketing, economics, or related field preferred., • 3-5 years of experience in employer stop loss, with additional experience in market intelligence, analytics, product, sales operations, or strategy., • Strong understanding of stop loss products, pricing concepts, and competitive dynamics., • Advanced proficiency in Microsoft Excel, including complex models and data analysis; aptitude for learning basic coding or automation tools., • Experience transforming complex data into clear insights for both technical and non-technical audiences., • Strong presentation, storytelling, and executive communication skills., • Highly curious, self-directed, and proactive-comfortable operating with a blank slate and defining the role's impact., • Relationship oriented, with the ability to build trust internally and externally., • Experience with Power BI or similar tools is a plus (dashboard creation may be supported by others)., • Demonstrated curiosity and familiarity with AI in a work setting., • Ability to travel occasionally as needed. We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here. Creating a world where more people have access to financial freedom Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit: _ Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection: • Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband.", • Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL., • Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up. When applying to jobs at Symetra you'll be asked to _ and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure to comply with verification procedures may result in:, • Disqualification from the recruitment process, • Withdrawal of a job offer, • Termination of employment and other criminal and/or civil remedies, if fraud is discovered

Salary range is $112K to $218K with a midpoint of $165K. New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market. Sound Transit also offers a competitive _ with a wide range of offerings, including: • Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner., • Long-Term Disability and Life Insurance., • Employee Assistance Program., • Retirement Plans: 401a - 10% of employee contribution with a 12% match by Sound Transit; 457b - up to IRS maximum (employee only contribution)., • Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year., • Parental Leave: 12 weeks of parental leave for new parents., • Pet Insurance., • ORCA Card: All full-time employees will receive an ORCA card at no cost., • Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses., • Inclusive Reproductive Health Support Services., • Compensation Practices: We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you'll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues. This is a term-limited position of 3.5 years. GENERAL PURPOSE: This role provides a unique opportunity to be at the cutting edge of transit fare payment solutions, shaping how millions of passengers in the Puget Sound region interact with public transit systems. With a strong emphasis on customer satisfaction, achieving ratings consistently above 90%, the Product Manager will lead efforts in understanding customer needs, developing intuitive payment solutions, and continuously enhancing the user experience. This position offers the chance to drive meaningful technological innovation, influencing industry best practices and ensuring the ORCA fare collection system remains a leader in transit payment solutions nationwide. ESSENTIAL FUNCTIONS: The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. • Lead product initiatives for ORCA, the regional transit fare payment system, from inception through completion, ensuring timely, cost-effective delivery within defined scope and budget., • Develop and manage product roadmaps, including but not limited to, software, API, and relational data products, aligning features with user needs, market trends, and strategic objectives., • Ensure UI and UX quality while driving an end-to-end, high-quality customer experience (CX) across all product interactions., • Develop technical pilot programs in partnership with stakeholders, soliciting customer feedback to validate functionality and ensure high-quality products reach the market., • Facilitate regular multi-agency meetings, workshops, and stakeholder engagements across seven Puget Sound transit agencies., • Identify strategies and lead development of product roadmaps with a focus on product lines and parallel work streams., • Develop and independently manage a portfolio of interrelated projects, oversee risk identification and budget forecasting., • Define upcoming product features and coordinate product priorities with several peer agencies to align requirements and reduce delivery risk., • Facilitate product feature delivery across multiple initiatives with integrated process and change control., • Drive the product and business planning processes for cross-functional and intra-agency teams., • Coordinate agile methodologies, including backlog prioritization, sprint planning, sprint reviews, and retrospectives using the Optimal Product Process as a framework., • Manage vendor and consultant relationships, specifically overseeing the main fare collection system integrator., • Conduct market analyses, user research, and competitor evaluations to inform continuous improvement of product offerings., • Provide comprehensive documentation, training, and ongoing support to stakeholders and operational teams., • Manages ORCA related projects from scope development through project closeout and handover to operations. Develop and execute detailed project plans to be shared with stakeholders, vendors, and other ROOT staff members, defining clear milestones and deliverables., • Identify, assess, and mitigate project risks and issues, proactively communicating potential impacts and developing solutions., • Ensures all projects are delivered on-time, within scope, and within budget while maintaining quality., • Evaluate and optimize operational processes to improve efficiency and effectiveness of fare collection systems., • Prepare and deliver presentations, status updates, and reports to leadership, stakeholders, and partner agencies., • Ensure compliance with relevant regulations and industry standards across all project activities., • Collaborate with technical teams to translate business requirements into technical specifications clearly and effectively., • Actively identify market trends, assess peer products, and integrate user feedback to continuously improve product offerings. They will play a pivotal role in aligning product strategies with business objectives, translating complex technical information into clear and actionable strategies for stakeholders across the organization., • The role will also encompass traditional project management duties, including detailed project planning, scope management, resource allocation, schedule adherence, and risk management to successfully deliver projects within established timelines and budgets., • Collaboration with multiple transit agencies across the region, specifically involving regular interaction and coordination with representatives from seven participating partner agencies., • Oversight of vendor and consultant performance, ensuring effective implementation and delivery of payment solutions across diverse regional stakeholders., • Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency., • Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit's Equity & Inclusion Policy., • It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees., • It is the responsibility of all employees to integrate sustainability into everyday business practices., • Other duties as assigned. MINIMUM QUALIFICATIONS: Education and Experience: Bachelor's degree in Business Administration, Product Management, Project Management, Information Systems, Engineering, Communications, Public Administration, or closely related field. Eight years as an individual contributor in the following or related roles: product manager, project manager, or business analyst; Or an equivalent combination of education and experience. Required Knowledge and Skills: • Processes, procedures, and practices of product management, project management and business analysis., • Strong knowledge of product lifecycle management, including roadmap creation, prioritization, and iterative enhancement., • Proficiency in agile methodologies (Scrum, Kanban) and associated tools (Jira, Confluence)., • Experience in defining product requirements, conducting user research, and translating user needs into clear product features., • Expertise in data analysis, user experience (UX) principles, and using analytics to inform product strategy and improvements., • Proficient in detailed project planning, including defining clear project scope, establishing timelines, and setting milestones., • Experienced in tracking project deliverables, monitoring progress, and ensuring timely completion of project phases., • Proficient in identifying project risks, developing mitigation strategies, and proactively resolving issues to ensure successful project delivery., • Proven ability to effectively manage stakeholder communications and build consensus across multiple agencies and teams., • Strong vendor management and negotiation skills, particularly involving technology vendors and system integrators., • MS Office including SharePoint and experience of two years which must have been acquired within the past five years., • Sound judgment and the ability to escalate issues when necessary., • Strong experience managing and leading change within an organization., • Strong facilitation skills including conflict management, issue resolution, brokering agreements, and removing roadblocks., • Establishing and maintaining effective working relationships with other department staff, management, vendors, and outside agencies., • Strong attention to detail., • Independent judgment, personal initiative, and resourcefulness., • Working effectively under pressure, meeting deadlines, and adjusting to changing priorities., • Strong oral and written communication skills for various individuals ranging from Agency employees, consultants, contractors, the public, elected officials, community leaders, and local and state agencies., • Presentation development and public speaking skills., • Pertinent federal, state, and local laws, codes, and regulations. Preferred Knowledge and Skills: • Knowledge of Optimal Product Process, and/or other best practices in product management., • Knowledge of various payment systems, methods (credit/debit cards, digital wallets, ACH, etc.), and industry standards, • Familiarity with public transportation systems, ticketing solutions, fare collection methods, and transportation regulations., • Familiarity with payment processing technologies, APIs, encryption, and security protocols., • Ability to analyze data and trends to make informed decisions and optimize payment processes., • Familiarity in market and competitive analysis to identify opportunities and inform strategic product decisions., • Familiarity developing prototypes or mock-ups to visualize and validate solutions., • Knowledge of testing methodologies, test planning, and quality assurance practices., • Knowledge of deployment processes to ensure smooth software release cycles. Physical Demands / Work Environment: • Work is performed in a hybrid environment with an expectation of working in office a minimum of 3 days per week., • The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required. Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status or other protected class. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the _ notice from the Department of Labor.

Symetra has an exciting opportunity to join our Records Management Compliance team as aCompliance Consultant! About the role As a Compliance Consultant on the Records Management team, you will bring deep expertise in Records Management and governance to support enterprise-wide initiatives and business partners. Responsibilities include leading the design, implementation, and continuous improvement of retention, defensible destruction, and lifecycle governance practices across systems and business functions. The position operates with a high degree of independence and requires strong judgment, strategic thinking, and the ability to translate policy into practical execution. Success in this role requires consistently delivering well-structured, business-ready solutions while ensuring records are managed effectively within the broader data lifecycle and aligned to enterprise data governance frameworks. What you will do • Lead Records Management initiatives across lines of business, partnering with cross-functional teams (Legal, IT, Compliance, Operations) to implement retention and lifecycle practices., • Independently manage complex projects, including File Plan development, system and application assessments, and retention automation efforts, with minimal supervision., • Provide direction to junior team members and ensures timely, high-quality deliverables., • Advise business management on retention, defensible destruction, and regulatory considerations, and help design scalable processes and controls aligned to operational realities., • Develop and deliver clear, business-ready materials, training, and guidance to support adoption of Records Management practices., • Identify opportunities to strengthen processes through standardization, automation, and system alignment; contributes to long-term program development and maturity., • Perform targeted analysis, regulatory research, and program assessments to support leadership decision-making. Why work at Symetra "If you want to work for a company that is always considering its employees while working towards sustainable growth this is that company. Within Symetra, there is always innovation, empowerment, and growth opportunities, all while providing us with a great work/life balance and incredible benefits for a very reasonable cost!" - Cindy G., Program Manager "If you're looking for a place to call home, grow professionally and personally and most importantly, be yourself, Symetra is the right fit." - Daniel P., Senior Underwriter What we offer you We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home. • Flexible full-time or hybrid telecommuting arrangements, • Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%, • Paid time away including vacation and sick time, flex days and ten paid holidays, • Give back to your community and double your impact through our company matching, • Want more details? Check out our _ Compensation $87,900 - $146,500 annually plus eligibility for Company Annual Bonus Who you are • High school diploma required, • College degree of equivalent experience required, • 8-10 years of experience building and leading enterprise record management programs., • Experience with records management in the life insurance industry strongly preferred., • Ability to adapt to changing priorities and to support evolving business needs and regulatory requirements., • Strong analytical and problem-solving abilities; able to translate regulatory requirements into operational practice and apply a broad perspective to challenges., • Ability to review, interpret, and analyze documentation and data for accuracy, relevance, and compliance., • Experience using and implementing productivity tools including data analytics and AI-driven solutions., • Effective in both independent and collaborative environments; comfortable advising senior stakeholders., • Excellent communication, presentation, and organizational skills., • Proficiency with Microsoft Office, SharePoint, Teams, and other business productivity tools. We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here. Creating a world where more people have access to financial freedom Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit: _ Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection: • Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband.", • Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL., • Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up. When applying to jobs at Symetra you'll be asked to _ and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure to comply with verification procedures may result in:, • Disqualification from the recruitment process, • Withdrawal of a job offer, • Termination of employment and other criminal and/or civil remedies, if fraud is discovered

Symetra has an exciting opportunity to join our team as a Manager, Medical Risk Consultants! About the role In this role, you will lead a team of registered nurses (Medical Risk Consultants, "MRCs"), overseeing daily operations, team development, and service delivery. You will drive quality, consistency, and efficiency across workflows while coaching and developing your team to deliver strong business and customer outcomes. You'll also partner across the organization to support underwriting, claims, and cost-containment strategies-playing a key role in both operational excellence and strategic decision-making. What you will do • Team Leadership & Development, • Lead, coach, and develop MRCs through regular feedback and performance management, • Build team capability through training, mentoring, and ongoing development plans, • Foster an inclusive, engaged team environment focused on accountability and customer service, • Manage staffing, workload distribution, and scheduling to meet business needs, • Operations & Performance, • Oversee workflows to ensure timely, accurate handling of claim reviews, cost-containment opportunities, and underwriting support, • Monitor quality, productivity, and service metrics; find opportunities for improvement, • Ensure compliance with internal policies and applicable regulations (e.g., ACA, ERISA), • Maintain and share operational reporting to advise decision-making., • Strategy & Continuous Improvement, • Identify trends, risks, and opportunities to improve processes, quality, and efficiency, • Lead or support initiatives related to process improvements and system changes, • Manage vendor relationships related to cost-containment and claims support, • Maintain business continuity plans, • Cross-Functional Partnership, • Collaborate with underwriting, stop loss, and other internal partners to support business goals, • Provide expertise on complex claims, underwriting reviews, and audits, • Support the Stop Loss team during peak and non-peak cycles, • Financial Oversight, • Support budget planning and forecasting, • Monitor expenses and find opportunities for cost management Why Work at Symetra Here's what some of our employees have to say about why they work at Symetra: "If you're looking for a company that amplifies your talents, values your voice, and encourages continuous growth, Symetra is the place. I feel incredibly lucky to have found this opportunity-and I've never been happier in my career!" - Gina B., Medical Risk Manager "If given an opportunity to work for this amazing company-say yes! You will not be disappointed." - Rebecca A., Sr. Medical Risk Consultant What we offer you Benefits and Perks We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home. • Flexible full-time or hybrid telecommuting arrangements, • Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%, • Paid time away including vacation and sick time, flex days and ten paid holidays, • Give back to your community and double your impact through our company matching, • Want more details? Check out our _ Compensation Salary Range: $96,700 - $161,200 plus eligibility for annual bonus program Who You Are • Associate or bachelor's degree in nursing, business administration, health management, or other relevant insurance/business field required., • Active RN License required., • 8+ years of stop loss, medical risk management experience required., • Prior people leadership experience with a focus on coaching and development, • Strong understanding of self-funded insurance, medical terminology, and claims management, • Experience working with cost-containment strategies and vendor management., • Industry involvement (e.g., SIIA, SPBA) or professional designations a plus., • Experience supporting underwriting or complex claims review a plus., • Strong leadership, coaching, and team development skills, • Analytical and problem-solving approach, • Ability to balance priorities and achieve results in a time-sensitive environment, • Clear and effective communication skills, • Comfort working cross-functionally and influencing business partners, • Technology savvy with MS Office Suite proficiency., • Connexure/ESL experience preferred., • Ability to travel as needed to support the business. Travel: Required Training & Professional Development All newly hired people leaders with direct reports are required to complete a comprehensive leadership development program within their first year. This program includes both virtual and in-person training. The in-person sessions will take place at Symetra's corporate headquarters in Bellevue, Washington. Symetra covers all travel and accommodation expenses. Reasonable Accommodations Symetra is committed to providing equitable access to all job-related responsibilities, including required travel. If reasonable accommodations are needed for travel, Symetra's HR department will work to provide appropriate solutions in alignment with individual needs and company policies. We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here. Creating a world where more people have access to financial freedom Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit: _ Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection: • Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband.", • Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL., • Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up. When applying to jobs at Symetra you'll be asked to _ and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure to comply with verification procedures may result in:, • Disqualification from the recruitment process, • Withdrawal of a job offer, • Termination of employment and other criminal and/or civil remedies, if fraud is discovered

Symetra has an exciting opportunity to join our team as an Associate Implementation Manager! About the role In this role, you implement employer groups that are generally under 500 lives for Life, AD&D, Disability, Absence Management and Supplemental Health Benefits. You will install assigned sold cases, from point of sale through delivery of final bill and contract. You will prepare plan materials including administrative documents and customer education materials. What you will do • Manage implementations for under 500 groups to ensure the timely, accurate and complete onboarding of a new customer's Workforce Benefits., • Collaborate with Sales Representatives to present at finalist meetings. Develop and maintain effective relationships with the Account Management, Sales, Underwriting and Operations teams., • Actively identify, handle, and resolve issues to conclusion advancing as appropriate. Research installation issues and develop customer specific resolutions. This may include auditing contract drafts to ensure content matches employer requests., • Be an advocate for our customers. Engage with customers via various channels, including phone, email, and video conferencing. Work directly with third party Broker/Consultant to ensure a smooth implementation. Act as the primary liaison between IT and customers for eligibility feeds., • Gain extensive knowledge of Symetra's Benefit product portfolios, service and processing capabilities, including but not limited to enrollment, call center, claims, billing, underwriting, and marketing materials. Why Work at Symetra Here's what some of our employees have to say about why they work at Symetra: "I started my Symetra journey through a temp role in Agency Services. I appreciated the flexibility of remote work and the opportunity to learn new areas of the business. Leadership valued my ideas and gave me a chance to contribute and grow, which led to a full-time position. I've been able to join ERGs, expand my network, and continue learning on a range of topics. I stay because of the culture-Symetra truly invests in its people, promotes diversity and inclusion, and offers great resources to support both career development and work-life balance." - Carena M.R.., Unit Manager "I chose Symetra because I heard it was a pro-employee company-and it's absolutely true. The work environment is supportive, the people are great, and the benefits are generous. Symetra truly cares about its employees. The relaxed atmosphere and opportunities to learn and grow-both within your role and beyond-make it a great place to build your career." - Alicia L., Claims Examiner What we offer you Benefits and Perks We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home. • Flexible full-time or hybrid telecommuting arrangements, • Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%, • Paid time away including vacation and sick time, flex days and ten paid holidays, • Give back to your community and double your impact through our company matching, • Want more details? Check out our _ Compensation Hourly Range: $32.80 - $54.64 plus eligibility for annual bonus program Who you are • High School Diploma required. College degree preferred., • 1+ years of experience running small group implementations required., • Solid understanding of Group Benefit products (Life, STD/LTD, Absence Management, Supplemental Health - Critical Illness, Hospital Indemnity, Accident), claims, and/or billing workflow processes., • Excellent attention to detail and interpersonal, verbal, and written communication skills., • Works well under pressure and adaptable to changing priorities., • Phenomenal multi-tasking and project management skills., • Comfortable facilitating meetings with internal and external audiences., • Adept time management skills especially when dealing with opposing priorities., • Proficient with the MS Office Suite of programs., • Experience with Smartsheet and/or Salesforce a plus. We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here. Creating a world where more people have access to financial freedom Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit: _ Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection: • Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband.", • Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL., • Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up. When applying to jobs at Symetra you'll be asked to _ and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure to comply with verification procedures may result in:, • Disqualification from the recruitment process, • Withdrawal of a job offer, • Termination of employment and other criminal and/or civil remedies, if fraud is discovered #LI-KM1 #LI-Remote

Salary range is $81k to $134k with a midpoint of $88k. New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market. Sound Transit also offers a competitive _ with a wide range of offerings, including: • Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner., • Long-Term Disability and Life Insurance., • Employee Assistance Program., • Retirement Plans: 401a - 10% of employee contribution with a 12% match by Sound Transit; 457b - up to IRS maximum (employee only contribution)., • Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year., • Parental Leave: 12 weeks of parental leave for new parents., • Pet Insurance discount., • ORCA Card: All full-time employees will receive an ORCA card at no cost., • Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses., • Inclusive Reproductive Health Support Services., • Compensation Practices: We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you'll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues. This is a term-limited position of 5 years. GENERAL PURPOSE: Under general direction, performs professional duties involved in serving as technical expert for project control functions for assigned contracts and projects including budget development, monitoring and reporting, contract/project set up, establishment of WBSs, account codes, rules, and cost allocations, developing and reporting of accruals, invoice processing, requisition, and change order preparation and processing; and staff utilization and project progress reporting for the monthly and quarterly progress reports. Participates in project/contract risk assessment, mitigation, control, and reporting. Develops and provides training on project control policies and procedures; serves as technical advisor to assigned project managers on project controls systems, policies, and procedures; participates on committees evaluating financial management system modifications/process updates and provides training to internal staff and project consultants in use of financial management systems; provides guidance and coordinates work activities with other project control staff assigned to assist in meeting project progress, monitoring, and reporting requirements; and coordinates activities with outside agencies, contractors, and consultants as necessary. ESSENTIAL FUNCTIONS: The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. • Administers project control functions for small to medium size projects and contracts as assigned; develops a Work Breakdown Structure (WBS) for new projects, and as projects evolve, based on established standards and guidelines; develops appropriate account assignment for all WBS elements and coordinates with budget and finance for review and setup of new WBS elements and accounts; reviews reports for correct setup of new WBS elements and accounts. Monitors use of accounts and recommend corrections when necessary., • Assists and coordinates with the project team for assigned projects through the project baselining process and ensures all requirements are met and required documents are prepared to support the baselining of a project. Prepares and presents project baseline project control information to the Executive Director. Supports project managers/directors in the preparation of baseline documents required for other approvals (i.e. Phase Gate, Sound Transit Board)., • Administers construction and professional services contracts as assigned including contract setup, progress payment processing, and review for compliance with contract terms; development WBSs and assignment of account coding and Grant ID's and entry of contract costs into Contract Manager System (Primavera Contract Manager); monitoring project performance against plan; provides progress reporting relative to planned data; provide variance analysis and forecasts cost to complete; participates in project/contract risk assessment, mitigation, control, and reporting., • Performs change control management; gathers change documentation including independent cost estimate (ICE), scope, cost proposal/estimate, and change control board (CCB) change request, reviews and validates scope of work, assembles change order for internal processing, evaluates change requests and ensures appropriate approvals are obtained; reports on progress and provides analysis of associated risks for trend reporting; tracks changes in Contract Manager System and coordinates with consultants and contractor's as needed to ensure contract compliance; establishes cost exhibit to accurately reflect task work breakdowns; sets up schedule of values/bid items in Primavera Contract Manager and develops allocation or distribution rules for accurate accounting of costs against the contract., • Utilizes an Earned Value Management System (EVMS) to analyze contract/project performance metrics including cost and schedule variances, estimate at completion, and provide narrative report in accordance with the project controls policies and procedures. Present results to manager/supervisor and the project manager/ director., • Participates in the planning, procurement negotiation, and set up of new contracts; develops a work breakdown system (WBS) based on specific project/contract requirements, creates account codes and rules, and routes requisition to obtain PO; and interfaces with project manager, coordinator., • Reviews, tracks, and forecasts project costs; tracks contract budgets at a task level; reviews contract payments and prepares cost reports; reviews reports for overruns to working budget; reports overruns and/or potential overruns for corrective action; forecasts estimate for completion (EFC) by phase and documents variances; tracks potential change orders and trends in Contract Manager System., • Provides support for the development of project budgets and annual spending plans/cash flows including preparing budget worksheets, documenting budget assumptions validating actual expenses, performing variance analyses, forecasting, and updating forecasts for estimated cost to complete., • Runs capital program cost reports from Agency financial management/reporting systems and reviews variances to budget; identifies budget overruns to the Project Director/Manager; reports variances to Manager/Supervisor., • Troubleshoots miscellaneous issues related to project and contract administration including status of contract/project, Purchase Order (PO) status, and account code discrepancies; provides guidance on project control policies and procedures, responds to requests for project control support provides training and support as needed on functionality of Agency contract management database (Contract Manager System) and project control policies and procedures; performs variance report analysis for project management; and supports Change Control Board and Phase Gate processes for the project manager., • Provides support to the division/department and others on matters as directed; serves on committees as assigned; prepares and presents staff reports and other necessary correspondence; attends and participates in professional group meetings; maintains awareness of new trends and developments in project controls; incorporates new developments as appropriate; ensures processes, policies, and practices are interpreted and applied consistently and effectively; ensures accountability and compliance with all current and applicable state and federal laws, Agency policies and procedures, rules and regulations., • Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency., • Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit's Equity & Inclusion Policy., • It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees., • It is the responsibility of all employees to integrate sustainability into everyday business practices., • Other duties as assigned. MINIMUM QUALIFICATIONS: Education and Experience: Bachelor's degree in Engineering, Construction Management, or closely related field. Four years of experience performing project control functions for large projects; OR an equivalent combination of education and experience. Preferred Licenses or Certifications: • Certified cost engineer/certified cost consultant by the Association for the Advancement of Cost Engineering (AACEI) Required Knowledge and Skills: • Operational characteristics, services, and activities of a project control program area., • Project control, project management, public procurement, contract administration, budget preparation, record keeping and records management, and partnering and negotiation principles, practices, and procedures., • Scheduling, estimating, risk management, and earned value principles and techniques. Work breakdown structure and its application to scope of project work., • Methods and techniques of data collection, research, report preparation, and financial analysis., • Budget control/monitoring techniques., • Various financial management systems., • Pertinent federal, state, and local laws, codes, and regulations., • Principles of business letter writing and basic report preparation., • Principles of customer service., • Modern office procedures, methods, and equipment including computers and computer applications such as word processing, spreadsheets, charts, graphics, and presentations., • Project control functions including scheduling, estimating, risk management, and earned value management and reporting, • Utilizing personal computer software programs affecting assigned work and in compiling and preparing financial data and reports., • Establishing and maintaining effective working relationships with other department staff, management, vendors, outside agencies, community groups, and the general public., • Interpreting and administering project control policies and procedures., • Utilizing contract/financial management systems including relational databases and budget preparation monitoring and reporting systems., • Demonstrating a positive customer service orientation., • Communicating across all levels of the organization and with project stakeholders. Using technical concepts and general project management tools and techniques to effectively coordinate project control activities and functions to creatively and effectively solve complex problems., • Reviewing and evaluating changes to contract terms., • Preparing clear and concise analytical, administrative, and financial reports., • Budget preparation and administration., • Applying project management techniques and principles. Physical Demands / Work Environment: • Work is performed in a hybrid environment., • The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required. Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status or other protected class. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the _ notice from the Department of Labor.

Puget Sound Energy is looking to grow our community with top talented individuals like you! With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now. PSE'sEnvironmental Servicesteam is looking for qualified candidates to fill anopenConsulting Municipal Land Plannerposition! Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process. Lead land planning strategist and implementor for complex regulatory acquisitions of PSE's critical energy infrastructure which could be represented singularly or in combination through multiple jurisdictions, complex political and public engagement, large expense, significant land use and environmental concerns. Provides leadership, mentorship and strategic guidance to land planning team and internal/external customers on development of appropriate course of action to accomplish regulatory objectives (e.g. minimization or elimination of permit requirement or issuance of permit). Develops project specific strategies and provides expertise as PSE responds to proposed new regulations at the local, state and federal level on land use and envionmental issues. Note: Job title is reserved for complex and critical multi-year projects with typical capital and/or O&M budgets greater than $40M. The incumbent may be reassigned to a Senior Municipal Land Planner position at the conclusion of the assignment, which may include a decrease in compensation. Demonstrates commitment to conduct business honestly, ethically and consistent with our core values and Code of Conduct. Ensures duties are performed in accordance with all regulatory compliance obligations. • Works independently to perform complex permitting functions in support of PSE's most significant, high profile projects, • Provides expert policy and strategy recommendations on regional land use issues across PSE's service territory, • May lead cross-department and cross-business unit projects to solve complex business issuse and/or improve land use-related processes and policies, • Mentors, guides and trains other Land Planners, • Develops blanket contracts and manages consultant resources for overflow work, • Performs other duties as assigned., • Bachelor's degree in Urban/Land Planning, Natural Sciences or related field and 10 years direct land planning experience or equivalent combination of education and/or relevant work experience, • Expert knowledge of land use procedures and processes at the local, state and federal levels, • Strong understanding of municipal political processes and structures, • Excellent customer service skills including the proven ability to manage customer expectations and guide jurisdictional staff through the application of regulatory requirements as they relate to critical utility infrastructure, • Demonstrated ability to successfully lead projects involving multiple stakeholders in a charged environment, • Excellent time management and organizational skills with attention to detail, • Ability to read and understand company construction drawings, • Experience utilizing MS Office suite (Excel, Word, Outlook), • Masters of Science degree in Land Planning, • Significant experience in energy utility regulatory negotiations., • License or certification in wetland science, geology, or other environmental disciplines., • American Planning Associations AICP certification. At PSE, we value our employees and provide them with opportunities to excel. We offer a competitive and comprehensive total rewards package. To learn more about why PSE is a great place to work, see our _, which highlights our commitment to employee growth, work-life balance, and meaningful career opportunities in the energy sector. The pay range for this position is$108,200.00-$180,200.00, and this position is eligible for annual goals based incentive bonuses. PSE offers a suite of benefits to our employees. Employees are eligible for medical, dental, vision, basic life, and short- and long-term disability insurance. There are additional voluntary options of supplemental life insurance, accidental death and dismemberment insurance, flexible spending accounts for health care and dependent daycare, and an Employee assistance program (EAP). For long term savings, PSE offers a 401(k) investment option and a cash balance retirement plan. Employees will also receive Paid Time Off (PTO) and Paid Holidays throughout the calendar year.Detailed benefit overviews can be found on our Career page - _. Families and businesses depend on PSE to provide the energy they need to pursue their dreams. Our steadfast commitment to serving Washington communities with safe, dependable and efficient energy started in 1873. Today we're building the Northwest's energy future through efforts like our award winning energy efficiency programs and our leadership in renewable energy. Puget Sound Energy is committed to providing equal employment opportunity to all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, gender identity, marital status, veteran status or presence of a disability that with or without reasonable accommodation does not prevent performance of the essential functions of the job, or any other category prohibited by local, state or federal law. Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources Staffing department at jobs@pse.com or 425-462-3017.

Symetra has an exciting opportunity to join our Life Sales team as anInternal Sales Consultant! About the role As an Internal Sales Consultant position, you will be responsible for establishing, building, maintaining and growing relationships for Symetra life insurance products in geographic territories across the U.S. by effectively conveying knowledge of the life product suite and helping to drive sales by engaging resources inside and outside of Symetra. What you will do • Proactive service resolution including following the business that is already submitted for the territory through not in good order research and subsequent call outs to the offices who sold the business. This part of the position ensures that the business submitted eventually is issued and paid. Monitoring the course of being reviewed in its various stages including suitability while keeping the wholesaling teams and advisors apprised on the progress., • Partner with internal and external wholesalers to drive territory sales by assisting with product inquiries, product illustrations, updates on pending applications, and fulfilling orders for marketing material and sales literature. Calling campaign assistance--launch new products, identifying new sales opportunities., • Work with other departments in a collaborative manner to facilitate results. Engage cross-team resources to bring quick and effective resolution to sales and service issues that clients may have. Perform relationship recovery and problem resolution when issues arise with offices and advisors., • Educate clients with thought leadership offered by Symetra. This comes by way of conference calls, direct phone calls and Teams meetings. While not product specific per se, this offering strengthens Symetra's value proposition to financial advisors and their distributors. Why work at Symetra "If you want to invest in yourself and build a career, this is a great place to work. If you don't want to put in the effort to learn the industry and become a student of the business (it takes real effort!), there are easier places to work."Cris H. - AVP Internal Sales, Training and Development "From day one, I felt welcomed and encouraged to bring my full self to work. Symetra truly lives up to its commitment to Diversity, Equity, and Inclusion-it's more than just words here; it's part of the culture." - Whitney T., Talent Development What we offer you We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home. • Flexible full-time or hybrid telecommuting arrangements, • Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%, • Paid time away including vacation and sick time, flex days and ten paid holidays, • Give back to your community and double your impact through our company matching, • Want more details? Check out our_ Compensation $60,000 Annual Base Pay ($29.78/hourly) plus eligibility for incentive compensation Considerable product knowledge and experience with strong sales skills. Experienced in creating and closing sales but refining skills needed to cover the larger more complex territories. Who you are • High school diploma required., • Bachelor's degree or equivalent experience required., • Life and Health insurance license required or obtained within 6 months of hire, • One year as a Sales Support Specialist at Symetra and/or 2+ years combined industry experience, • Experience in sales, financial services and insurance required, • Excellent time management skills, • Strong phone skills, • Team Player, • Effective at building relationships that generate results We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here. Creating a world where more people have access to financial freedom Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit: _ Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection: • Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband.", • Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL., • Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up. When applying to jobs at Symetra you'll be asked to _ and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure to comply with verification procedures may result in:, • Disqualification from the recruitment process, • Withdrawal of a job offer, • Termination of employment and other criminal and/or civil remedies, if fraud is discovered

Symetra has an exciting opportunity to join our Life Underwriting Department as a Senior Life Underwriting Consultant for our Large Case and High-Net-Worth Foreign National Team. About the role At Symetra, we believe in empowering people to make a meaningful impact-and that includes our underwriters. As a Senior Underwriting Consultant, you'll bring your expertise, judgment, and curiosity to a role where thoughtful decisions truly matter. You'll assess complex mortality risks with consistency and care, balancing sound underwriting principles with our commitment to meeting customer and market needs. This role offers the opportunity to work on sophisticated cases, including high-net-worth and international business, while contributing to a collaborative culture that values learning, partnership, and continuous improvement. What you will do • Deliver Thoughtful Underwriting Decisions, • Review individual life insurance applications with a focus on high-net-worth and foreign national clients, • Assess medical and non-medical risk in alignment with company guidelines, with the goal of delivering the best possible offer upfront, • Partner with Medical Directors, Underwriting Leadership, and peers to navigate complex or unique cases, • Apply your authority responsibly while ensuring appropriate collaboration on higher-limit cases, • Meet service expectations while maintaining quality and consistency, • Build Trusted Relationships, • Communicate underwriting decisions clearly and respectfully with internal partners and distribution teams, • Foster strong relationships that support long-term growth and mutual success, • Share your knowledge through agent and partner education, including leading seminars on underwriting topics, • Represent Symetra with professionalism in both virtual and in-person settings; occasional travel may be required, • Support and Develop Others, • Serve as a resource and mentor for fellow underwriters, offering guidance on complex or high-visibility cases, • Contribute to a culture of learning by supporting training, coaching, and knowledge sharing, • Lead educational sessions for agents, BGAs, and underwriting colleagues, • Contribute to Continuous Improvement, • Identify opportunities to enhance underwriting processes and the customer experience, • Participate in team, department, and company initiatives that drive innovation and effectiveness, • Engage with industry events and stay current on trends to help strengthen our underwriting practices Why Work at Symetra Here's what some of our employees have to say about why they work at Symetra: "Working across different departments at Symetra has been a fantastic experience. What truly stands out is how much the leaders genuinely care about every employee, regardless of role. It's inspiring to be part of a company so deeply focused on its people and committed to making a positive impact in the community." - Bill G., Underwriting Consultant "Symetra is truly a great place to work. The positive work climate, strong sense of team, and the resources available make it feel like one cohesive family. What stands out most to me is the company's deep commitment to diversity, equity, and inclusion-it's not just a statement, it's an active and ongoing priority that's felt throughout the organization." -Charlotte G., Sr. Underwriter - Consultant Stop Loss What we offer you Benefits and Perks We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home. • Flexible full-time or hybrid telecommuting arrangements, • Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%, • Paid time away including vacation and sick time, flex days and ten paid holidays, • Give back to your community and double your impact through our company matching, • Want more details? Check out our _ Compensation Salary Range: $106,400 - $177,300 plus eligibility for annual bonus program Who You Are • At least 10-15 years of cumulative, relevant experience, • Proven analytical and problem-solving skills, • Strong attention to detail and ability to manage large caseloads and provide quick turnaround times while maintaining Symetra's mortality standards, • Strong technical and financial underwriting skills, • Service-oriented with commitment to meet deadlines, prioritize and handle multiple tasks in a demanding work environment, • Strong interpersonal and communication skills (written and verbal), • Mastery of underwriting principals, practices, insurance medicine, financial underwriting, field operations, product offerings and life insurance contract law., • Ability to travel and make presentations to clients and producers., • Strong negotiation skills., • CLU, FALU and/or FLMI, or working towards completion of designation is preferred., • College degree preferred, high school diploma required. Travel: Required Training & Professional Development All newly hired people leaders with direct reports are required to complete a comprehensive leadership development program within their first year. This program includes both virtual and in-person training. The in-person sessions will take place at Symetra's corporate headquarters in Bellevue, Washington. Symetra covers all travel and accommodation expenses. Reasonable Accommodations Symetra is committed to providing equitable access to all job-related responsibilities, including required travel. If reasonable accommodations are needed for travel, Symetra's HR department will work to provide appropriate solutions in alignment with individual needs and company policies. We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here. Creating a world where more people have access to financial freedom Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit: _ Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection: • Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband.", • Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL., • Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up. When applying to jobs at Symetra you'll be asked to _ and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure to comply with verification procedures may result in:, • Disqualification from the recruitment process, • Withdrawal of a job offer, • Termination of employment and other criminal and/or civil remedies, if fraud is discovered

Location US-UT | US-AZ | US-CA | US-ID | US-OR | US-WA | US-NV | US-TX | US-OK | US-NM | US-NE | ... Company Canon U.S.A., Inc. Requisition ID 34265 Category Sales/Business Development Position Type Full-Time Workstyle Virtual Canon USA is seeking a highly experienced Production Print Sales Consultant to support our nationwide network of independent authorized dealers within a defined territory. Reporting directly to the National Director of Production Sales for the Independent Dealer Channel, this role is a key team member responsible for driving sales of Canon's Production Printing hardware, software, and professional services through our partners. This is a field-based sales position with an assigned monthly quota tied to a defined geographic territory. The successful candidate will work collaboratively with the dealer sales and product specialist teams. This role involves directly engaging end-user customers at commercial print shops, corporate in-plant facilities, and other high-volume printing operations alongside your assigned dealer sales and product specialists as needed. Additionally, the candidate will train dealer sales teams and specialists on the Canon product offering and use their professional experience to help close business. If you are a seasoned production print sales professional who enjoys working closely with dealers and end customers to deliver high-value solutions, we encourage you to apply. This is a full-time, virtual position based in your home office. You will not be required to report regularly to a Canon office, though occasional visits to a Canon facility may be necessary based on Canon's and our dealers' business and demonstration support needs. NOTE: The role requires 50% or more travel, and most weeks will include multiple overnight travel. - Lead the sales process for Canon's production print technologies, software, and related services through our independent dealer partners within a defined regional assigned territory. • Collaborate with dealer specialists to identify opportunities, demonstrate solutions, and close sales., • Provide expert consulting to end-user customers on commercial print operations, production workflows, color management, and business development strategies., • Deliver product demonstrations, training, and support at conferences, tradeshows, Canon regional offices, and customer sites., • Manage a robust sales pipeline and activity tracking to support dealer channel growth., • Serve as a subject matter expert, offering specialized advice to help customers make informed decisions., • Gather and communicate customer feedback to internal product planning and marketing teams to drive future enhancements., • Support internal sales and marketing initiatives, including product launches, education, and training. - Bachelor degree in a relevant field or equivalent experience required plus min. 5 years of direct experience selling production print hardware, software, and services., • Strong technical knowledge of digital printing, offset printing, RIPs, color workflows, color management, and production imaging technologies is required., • Proven track record of meeting or exceeding sales quotas in a B2B environment., • Ability to travel 50% or more, including frequent overnight stays weekly as needed., • Must reside near a major metropolitan area with convenient access to a major airport., • This position requires driving, therefore a valid driver's license and acceptable driving record are necessary. Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies This is a national search and position will be filled by the best-qualified candidate. We offer a competitive compensation package that includes a base salary plus commission, along with comprehensive benefits. In accordance with applicable law, we are providing the anticipated base salary range for this role if filled in New York, California or DC: $76,150 - $114,040. In accordance with applicable law, we are providing the anticipated base salary for this role if filled in Washington: $80,170 - $114,040. This role is eligible for commissions under the terms of an applicable plan. About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years*. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else *Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon. #CUSA Virtual - This position is considered virtual. The office will be open 5 days a week; however, you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs. #PM19 #LI-NF1 #LI-Remote We can recommend jobs specifically for you! Click here to get started.

Symetra has an exciting opportunity to join our Privacy Compliance team as aCompliance Consultant! About the role Symetra is seeking a Compliance Consultant to join our Privacy Office within the Enterprise Compliance Department. As a Compliance Consultant, you will lead and support key initiatives that help strengthen our ability to comply with evolving privacy laws and mitigate regulatory risk across the enterprise, including acting as a Privacy Subject Matter Expert (SME) to provide strategic guidance across business units, advising initiatives involving personal information, and establishing, enhancing and maintaining Privacy Office controls and reporting mechanisms. This role is central to supporting the strategic development and operational maturity of our privacy program and helps ensure that enterprise privacy practices are aligned with consumer expectations, regulatory requirements, company policies and industry best practices. What you will do • Work with a team dedicated to managing privacy risks, conducting privacy impact assessments, investigating privacy incidents, and remediate issues to uphold privacy standards., • Provide secondary support for privacy incidents including reviewing, assessing, and documenting privacy incidents to determine regulatory impact, notification obligations, and required remediation actions., • Lead and manage privacy-related projects and operational initiatives designed to enhance Symetra's regulatory posture and maturity., • Evaluate applications, systems, digital initiatives, AI tools and third-party vendor solutions, via our privacy impact assessment process, for potential privacy implications and advise on appropriate controls., • Apply privacy regulations, including GLBA, CCPA, TCPA, CAN-SPAM, and other applicable U.S. privacy laws, translating them into actionable guidance for business stakeholders., • Advise business lines on compliant use of personal information., • Support the development, enhancement, and operationalization of Symetra's external facing privacy notices and internal privacy policies, procedures, and standards., • Ensure privacy compliance controls are implemented and sustained across business lines, digital channels and technology platforms., • Collaborate cross-functionally with legal, technology, risk, marketing, and operations teams to embed privacy by design principles into business processes and project lifecycles., • Review new and amended privacy laws and regulations and lead the implementation of organizational changes to ensure compliance., • Report on program performance by developing and maintaining key metrics and reporting systems, presenting findings to leaders across multiple stakeholder organizations., • Contribute to the creation and delivery of enterprise privacy training and awareness programs tailored to function-specific needs. Why work at Symetra "If you want to work for a company that is always considering its employees while working towards sustainable growth this is that company. Within Symetra, there is always innovation, empowerment, and growth opportunities, all while providing us with a great work/life balance and incredible benefits for a very reasonable cost!" - Cindy G., Program Manager "We're big enough to make an impact on the country, but small enough to care and know who you are and what you're contributing to the organization. All new ideas are welcome!" Stephanie F., VP Customer Service & Operations "If you're looking for a place to call home, grow professionally and personally and most importantly, be yourself, Symetra is the right fit." - Daniel P., Senior Underwriter What we offer you We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home. • Flexible full-time or hybrid telecommuting arrangements, • Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%, • Paid time away including vacation and sick time, flex days and ten paid holidays, • Give back to your community and double your impact through our company matching, • Want more details? Check out our _ Compensation $87,900 - $146,500 annually plus eligibility for Company Annual Bonus Who you are • High school diploma required, • 6+ years of comprehensive privacy program and regulatory compliance experience in the insurance or financial services industries., • BA/BS Degree in business, law, risk management or related field or equivalent experience., • CIPP-US/CIPM-US or other privacy certifications preferred., • In-depth understanding of U.S. federal and state privacy laws and frameworks, including GLBA, CCPA, TCPA, and CAN-SPAM., • Familiarity with privacy related risks associated with digital and AI related applications., • Ability to adapt to changing priorities and to support evolving business needs and regulatory requirements., • Strong analytical and problem-solving abilities; able to translate regulatory requirements into operational practice and apply a broad perspective to challenges., • Ability to review, interpret, and analyze documentation and data for accuracy, relevance, and compliance., • Experience using and implementing productivity tools including data analytics and AI-driven solutions., • Effective in both independent and collaborative environments; comfortable advising senior stakeholders., • Demonstrated integrity, discretion, and commitment to confidentiality and trust., • Excellent communication, presentation, and organizational skills., • Proficiency with Microsoft Office, SharePoint, Teams, and other business productivity tools. We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here. Creating a world where more people have access to financial freedom Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit: _ Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection: • Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband.", • Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL., • Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up. When applying to jobs at Symetra you'll be asked to _ and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure to comply with verification procedures may result in:, • Disqualification from the recruitment process, • Withdrawal of a job offer, • Termination of employment and other criminal and/or civil remedies, if fraud is discovered

Symetra has an exciting opportunity to join our team asa Legal Analyst! About the role Responsible for specific legal areas and is working to achieving mastery of legal skills; reviews and analyzes specific legal issues and advises accordingly; drafts procedures, attends meetings and maintains notes and records of meeting outcomes as well as current /past work in organized fashion; knowledge level high enough to work independently in some areas; independently informs supervising attorney of status of projects, research or assignments; voluntarily identifies brings forward issues, concerns and ideas pertaining to assignments; masters business operations/procedures. At highest level, conveys legal information and provides follow up operational advice regarding legal implications, risks, liabilities of proposed and actual policies, practices, contractual situations and procedures, some of which may involve significant risk or importance to the organization; assists in and/or drives development of responsive solutions, strategies, policies or procedures; may assign work to other paralegals. Experienced in establishing and maintaining concise digital files. What you will do • Perform moderate to complex research and reviews information pertaining to legal issues looking for omissions, ambiguities and required information. Drafting and proof reading and editing of materials done routinely. Drafts moderate to complex professional memos, correspondence, and other legal documents. Drafts procedures as appropriate., • Independently handle digital file management, overseeing documents, organization of file, preparation of materials, and inputting case analysis and status reports. Draws conclusions for attorney to review. Deals with outside individuals independently to coordinate/facilitate workflow. Informs supervising attorney of status/concerns/ideas and, at highest level, suggests solutions that attorney implements., • Review and analyze in greater depth bulletins, regulations, statutes, reports, and industry publications and is responsible for reviewing, researching and analyzing new federal and state laws as well as general issues plus has the capability of understanding and advising on how these laws/regulations impact the company and its products/procedures/compliance., • Understand and keep abreast of legal resources including use of on-line research tools. May prepare spreadsheets, presentations, notes and reports, as necessary. Works to expand and master knowledge of insurance and financial services business/operations. Deals with moderate to complex legal issues, coupled with an understanding of how these work in conjunction with insurance., • Train other personnel as appropriate. May assign work to other legal analysts as appropriate., • Proactively complete assigned work and works to proactively identify additional work that is necessary or helpful in furthering areas of responsibility., • Demonstrates strong attention to detail and a desire and willingness to learn and grow skill set and knowledge base., • Attend virtual trade association meetings actively taking notes identifying and reporting actual and potential impacts to the company., • Comfortable performing administrative and other tasks as assigned by supervising attorney and others. Why work at Symetra "Just do it! Even if you feel like you may not be 100% qualified, apply. Sometimes we see potential in others that they cannot see in themselves. You may be overqualified, or you may be the "something special" we are looking for to bring a unique, fresh approach to our company." - Ruby S., Associate EDX Analyst If you want to work for a company that is always considering its employees while working towards sustainable growth this is that company. Within Symetra, there is always innovation, empowerment, and growth opportunities, all while providing us with a great work/life balance and incredible benefits for a very reasonable cost!" - Cindy J. G., Sr. Product Owner "Symetra is truly a great place to work. The positive work climate, strong sense of team, and the resources available make it feel like one cohesive family. What stands out most to me is the company's deep commitment to diversity, equity, and inclusion-it's not just a statement, it's an active and ongoing priority that's felt throughout the organization." -Charlotte G., Sr. Underwriter - Consultant Stop Loss What we offer you We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home. • Flexible full-time or hybrid telecommuting arrangements, • Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%, • Paid time away including vacation and sick time, flex days and ten paid holidays, • Give back to your community and double your impact through our company matching, • Want more details? Check out our_ Compensation $66,100 - $110,100 annually plus eligibility for annual bonus program Who you are • High school diploma required, • Two or Four year college degree or paralegal certificate strongly preferred., • Minimum three years complex litigation paralegal experience, including handling subpoena requests and objections to subpoenas, general legal research skills, and litigation case management experience required., • Prior class-action litigation experience is a plus., • Paralegal or paraprofessional training required. Such training to include research, analytical, writing and communication skills., • Good legal judgment and ability to work independently., • Strong attention to detail, communication (written and oral) and interpersonal skills., • Possesses skills to analyze and organize complex legal issues. We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here. Creating a world where more people have access to financial freedom Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit: _ Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection: • Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband.", • Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL., • Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up. When applying to jobs at Symetra you'll be asked to _ and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure to comply with verification procedures may result in:, • Disqualification from the recruitment process, • Withdrawal of a job offer, • Termination of employment and other criminal and/or civil remedies, if fraud is discovered #LI-MT1 #LI-Remote

Salary range is $104k to $206k with a midpoint of $155k. New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market. Sound Transit also offers a competitive _ with a wide range of offerings, including: • Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner., • Long-Term Disability and Life Insurance., • Employee Assistance Program., • Retirement Plans: 401a - 10% of employee contribution with a 12% match by Sound Transit; 457b - up to IRS maximum (employee only contribution)., • Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year., • Parental Leave: 12 weeks of parental leave for new parents., • Pet Insurance discount., • ORCA Card: All full-time employees will receive an ORCA card at no cost., • Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses., • Inclusive Reproductive Health Support Services., • Compensation Practices: We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you'll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues. GENERAL PURPOSE: The MATOC Manager, within the Transformation division of the Capital Delivery Department (CDD), reports directly to the MATOC Deputy Director and supports implementation and continuous improvement of Sound Transit's multi-billion-dollar planning, design, and construction program through the facilitation and administration of Multiple Award Task Order Contracts (MATOCs). This role supports the delivery of major capital programs across multiple project lines by coordinating, standardizing, and monitoring task order planning and execution to ensure consistency, scalability, and performance across MATOCs. The role manages the day-to-day facilitation, performance, and execution of professional services MATOCs-including Environmental, Design, and Project/Construction Management (PM/CM) (with the potential for additional MATOCs as the program grows) to ensure timely, compliant, and high-quality contractor and consultant service delivery. The Manager works cross-functionally with Capital Delivery teams, Procurement, and other agency departments to ensure process consistency, transparency, and adoption of MATOC best practices aligned with agency objectives. ESSENTIAL FUNCTIONS: The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. • Facilitate and support the administration and performance of agency MATOCs, including, but not limited to, Environmental, Design, and PM/CM contracts in conjunction with procurement and assigned project teams., • Facilitate and support task order planning, development, solicitation, evaluation, and award processes in coordination with project teams and Procurement., • Monitor task order execution to ensure compliance with contract terms, agency policies, schedules, and budgets., • Track task order utilization, consultant capacity, workload balance, and performance trends., • Support prioritization and forecasting of upcoming task orders across capital programs., • Identify and support resolution of escalated task order and consultant performance issues in conjunction with procurement and assigned project teams., • Provide input and support consultant performance evaluations and corrective action planning when necessary, in conjunction with procurement and assigned project teams., • Ensure MATOC processes and procedures are compliant with Sound Transit procurement policies, FTA requirements, and contract provisions., • Assist with conflict-of-interest (COI) reviews and risk mitigation related to task order assignments., • Support internal and external audits and quality assurance reviews., • Apply lessons learned and best practices to improve MATOC efficiency and consistency., • Advise MATOC Task Order Coordinators and/or Task Order Project Managers., • Provide coaching, mentoring, training, and performance feedback to staff., • Support workforce planning and staff development to meet program demands., • Promote a culture of accountability, collaboration, and continuous improvement., • Develop and maintain reports, dashboards, and metrics tracking task order performance, schedules, and consultant utilization., • Develop and maintain MATOC programmatic processes and procedures to improve efficiency and effectiveness of the MATOC program., • Support the use of SharePoint, PMIS, Power BI, and other agency systems for MATOC tracking and reporting., • Participate in the integration of MATOC processes into enterprise PMIS systems., • Support change management and knowledge transfer related to system and process updates., • Develop and deliver internal and external trainings with respect to MATOC processes, procedures, and best practices., • Build effective working relationships with project teams, consultants, procurement staff, and internal stakeholders., • Support industry engagement and promote Sound Transit's role as a transparent and collaborative owner., • Prepare and present reports and briefings for external stakeholders and internal leadership as required., • Champions and models Sound Transit's core values and demonstrates values-based behaviors across the agency., • It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees., • It is the responsibility of all employees to integrate sustainability into everyday business practices., • Other duties as assigned. MINIMUM QUALIFICATIONS: Education and Experience: Bachelor's degree in Architecture, Construction Management, Engineering, Business Administration, Public Administration, Finance, or a related field. Five years of progressively responsible experience in program management, contract administration, procurement, or large-scale AEC project delivery; Or an equivalent combination of education and experience. Three years of supervisory or lead experience overseeing staff, consultants, or multiple contracts Preferred Licenses or Certifications: • Professional Certification(s) in Contracting or Procurement Required Knowledge and Skills: • Extensive knowledge of public-sector procurement and contract administration principles, • Knowledge of task order competition and evaluation processes, • Experience managing MATOCs and IDIQ services contracts, • Understanding of AEC consultant services and project delivery practices, • Familiarity with Federal and/or FTA regulations and audit/compliance requirements, • Strong supervisory, coaching, and team leadership skills, • Ability to manage multiple priorities in a fast-paced capital program environment, • Effective written, verbal, and presentation communication skills, • Ability to resolve conflicts and negotiate solutions with consultants and internal teams, • Ability to analyze data, metrics, and reports to support decision-making, • Proficiency with Microsoft Office and project management/reporting tools Preferred Knowledge and Skills: • Experience managing multiple MATOCs simultaneously, • Experience developing consultant performance metrics and scorecards, • Understanding of portfolio-level consultant workload and capacity management, • Familiarity with continuous improvement and lessons-learned programs, • Experience with SharePoint, PMIS, Power BI, or similar platforms Physical Demands / Work Environment: • Work is performed in a hybrid environment with an expectation of working in office a minimum of 3 days per week., • The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required. Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status or other protected class. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the _ notice from the Department of Labor.

We are looking for a Customer Success Manager for Brazil and who will be working fully remotely, to help implement, educate and train our new and existing clients on all aspects of our SaaS platform and for them to get the most out of the features and tools it contains. Not only are you helping our clients to use and navigate our platform, But helping them to successfully integrate our platform into their daily processes within their practice/Clinic in a seamless way. • Provide mentorship and guidance through demonstrable knowledge of the Crisalix platform solutions by acting as a consultant to the client., • Develop a trusted advisor relationship with clients and a solid technical support for all product needs of the platform throughout the customer journey through e-mail, live chat, Skype, or telephone., • Encourage refresher training and training on new functionalities to ensure the client is getting the optimum use from the platform capabilities., • Constantly training on best practices., • Be willing to learn and hence have a deep understanding of the software perfectly and to know how to explain it to a client that might not be very tech savvy., • To adapt your speed of teaching to the understanding speed of the client., • Experienced at training people in the past on solutions using a tablet device., • Work closely with the company C-Suite to ensure CS company processes are followed intricately., • Been capable of identifying client concerns or possible additional commercial opportunities that could be addressed with the help of the sales team., • Ensure the client has access to all online learning resources, • Customer retention management., • Information’s escalation and feedback from the users to the marketing and development team., • Have 2+ years of experience Tech support or/and Sales within a B2B SaaS or SW company., • Are tech savvy with a strong desire to build and support relationships and expand product use within a customer environment., • Fluent/Native in Spoken and written Portuguese ,Plus have a good level of English (B2+)., • Possess excellent judgement with consultative, problem solving, and escalation resolution skills., • Be very customer support focused and have the ability and understanding on how to convey knowledge to clients with differing levels of existing technical knowledge., • Superior written and verbal communication skills; able to communicate clearly and in a compelling manner to audiences of various levels., • Strongly sales-oriented, hands-on personality with Customer Service orientation, • An organised and enthusiastic attitude, with a keen eye for accuracy and detail, • Experience working in B2B and luxury/niche B2C companies/the aesthetic industry and or medical field would be a plus., • A Tech support or/and Sales background., • Have empathy and patience with a strong desire to give the best possible in terms of training and support., • Be resilient, enjoy ambiguity, and thrive in a fast-paced agile environment., • Be a brand ambassador and deliver a superior client experience., • Have the ability to follow the process and maintain the highest levels of confidentiality.At Crisalix, prior to any aesthetic or reconstructive procedure, we help doctors and educate patients by answering their fundamental questions, thanks to our state of the art online 3D visualisation solutions. Our proprietary platform is used by patients, leading medical aesthetic brands and the most recognized healthcare professionals around the world throughout the full patient journey, establishing us as the market leader. With our unbeaten key improvements on the main medical and business metrics, we are delighted and proud to enhance the beauty journey of people around the world day after day. The team: We are an International technology engineering organisation focused on people and our product. At Crisalix we work hard, and we have a beautiful project ahead of us to make a company that's an excellent place to work.

About Sequel Sequel, headquartered in Manchester, New Hampshire, is a company developing the next generation of transformative drug-delivery advancements starting with diabetes. Sequel’s approach is to look at diabetes management holistically to advance systems that make living with diabetes simpler and easier for all. Sequel’s flagship product, the twiist Automated Insulin Delivery (AID) System, launched in July 2025 for people with type 1 diabetes providing them with personalized diabetes management. We are seeking a Salesforce System Engineer to serve as the technical lead and solution architect for our CRM platforms. This individual will own the system design, configuration standards, and technical implementation of Salesforce Health Cloud, Sales Cloud, and related solutions. As a key technical partner to the Salesforce Product Manager, you will translate business requirements into scalable, secure, and future-ready solutions. You’ll collaborate with cross-functional teams (Commercial, Clinical Ops, Customer Support, Data/Integration, and IT Security), ensure platform performance, guide platform enhancements, and lead the technical delivery of a HIPAA-compliant CRM that supports our rapid growth. This role blends architectural thinking, configuration expertise, integration design, and hands-on build. • Platform Architecture & Design Lead the system architecture and technical design of Salesforce Health Cloud and Sales Cloud solutions. Define data models, object relationships, sharing rules, and platform integration patterns. Ensure alignment between business goals, product roadmaps, and scalable system architecture., • Configuration & Technical Implementation Translate functional requirements into robust technical designs and declarative solutions. Implement and optimize Flows, Process Builder, Custom Objects, Page Layouts, Validation Rules, and Permissions. Review and guide Apex code and Lightning component development (via internal or external developers)., • Integration & Data Engineering Support Partner with data and integration teams on APIs, ETL pipelines, and external data connections (e.g., Snowflake, S3, MuleSoft). Design secure, scalable, and performant integration architectures between Salesforce and adjacent systems., • Release Management & Change Control Coordinate with the Product Manager to plan and execute platform releases, enhancements, and testing cycles. Support change control processes including sandbox management, deployment automation, and documentation. Identify and resolve deployment risks and cross-environment dependencies., • Compliance, Security & Governance Ensure the Salesforce environment adheres to HIPAA, FDA, and internal security and data retention requirements. Partner with IT Security and Compliance to implement appropriate encryption, access controls, and audit logging., • Documentation & Support Create technical documentation for configurations, data models, and integrations. Mentor admins or junior engineers, and support troubleshooting as a Tier 3 resource for Salesforce issues., • Bachelor’s degree (4-year) in Computer Science, Engineering, Information Systems, or related technical discipline preferred, or equivalent combination of education and experience., • 5+ years of experience as a Salesforce System Engineer, Technical Consultant, or Solution Architect., • 3+ years working directly with Salesforce Health Cloud and/or Sales Cloud in regulated environments., • Active Salesforce certifications (e.g., Platform App Builder, Advanced Administrator, Data Architect, or Integration Architect) are strongly preferred., • Deep understanding of Salesforce declarative tools (Flows, Permissions, Object Model, Profiles, Sharing Settings)., • Experience integrating Salesforce with external platforms using REST/SOAP APIs, middleware, or file-based data loads., • Knowledge of Apex, SOQL, Lightning Web Components (LWC), and deployment tools (Change Sets, VS Code, DevOps Center, or CI/CD pipelines)., • Familiarity with Salesforce Connect, External Objects, data sync strategies, and error handling., • Experience in designing and optimizing data models for both B2B and B2C use cases., • Strong working knowledge of HIPAA and data privacy standards., • Experience supporting technology in med-tech, healthcare, or other FDA-regulated domains preferred., • Strong systems thinking, documentation skills, and the ability to break down complex requirements., • Ability to collaborate effectively with business users, architects, and technical partners., • Comfortable in fast-paced environments where flexibility and initiative are key., • Proven track record managing cross-functional projects and facilitating workshops or requirement sessions., • Comfortable working in Agile environments and using tools like Jira or Aha! for backlog and roadmap management. $150,000 - $165,000 a yearSequel Med Tech provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. At Sequel, we believe that when you thrive, we thrive. That’s why our benefits package is designed to support you from day one. You’ll be automatically enrolled in our 401k plan, featuring a 6% company match and 100% immediate vesting. We’re committed to your well-being and understand the unique needs of employees and families living with diabetes, so we offer capped out-of-pocket insulin costs and GLP-1 coverage across all plans. You’ll have access to a variety of Meritain health insurance plans to suit your needs and can also take advantage of Flexible Spending Accounts (FSAs) or Health Savings Account (HSA). Our comprehensive benefits package includes vision and dental coverage, plus voluntary options such as long-term disability, accident, critical illness, hospital indemnity, and even discounts for pet care. In addition, we provide employer-paid short-term disability and life insurance for extra peace of mind. We know the importance of taking time to rest and recharge. That’s why Sequel offers flexible PTO, generous paid holidays, and Flex Time options to help you balance work and life when you need it most. Our team enjoys a culture built on hard work, fun, and genuine support. At Sequel, you’re not just starting a job, you’re building a rewarding career and a brighter future. Join us, and let’s thrive together! Environmental/Safety/Physical Work Conditions Ensures environmental consciousness and safe practices are exhibited in decisions Use of computer and telephone equipment and other related office accessories/devices to complete assignments May work extended hours during peak business cycles Physical requirements such as lifting specific weights Some travelling is expected

At SPAR, we help clients scale and grow by delivering cutting-edge Salesforce solutions that improve both Customer and Employee experiences. Our consulting practice is expanding rapidly, serving as a trusted partner for complex solutions across Health & Life Sciences, Contact Centers, Field Service, and emerging AI technologies including Agentforce and Data Cloud. We are seeking a Senior Business Analyst who combines strategic thinking with hands-on business analysis expertise. This role is central to shaping and delivering requirements that ensure measurable business impact and long-term client success. The Senior Business Analyst (BA) serves as the bridge between business needs and Salesforce solution delivery. This role requires expertise in eliciting, documenting, and managing requirements while collaborating with stakeholders and development teams. The ideal candidate will demonstrate consultative leadership, understanding of the business process, strong communication, and the ability to manage requirements across both Agile and strict SOW-driven environments. KEY RESPONSIBILITIES: Business Analysis & Requirements Management • Gather, analyze, and document Salesforce-specific business requirements, ensuring clarity and completeness., • Develop user stories, epics, acceptance criteria, and process flows aligned with Salesforce best practices., • Gather explicit requirements while probing into underlying business needs, consistently asking “why” behind requests., • Ensure requirements emphasize standard Salesforce functionality before considering custom development., • Maintain requirements traceability from discovery through delivery and UAT. Stakeholder Engagement & Communication • Lead workshops, discovery sessions, and backlog refinement meetings to align on scope., • Collaborate with clients, architects, developers, and delivery leads to clarify needs and feasibility., • Proactively communicate risks, dependencies, and requirement gaps with stakeholders. Agile & Project Collaboration • Actively participate in Agile ceremonies (planning, stand-ups, refinements, retrospectives)., • Partner with developers and testers to ensure stories are clear, testable, and aligned with Salesforce capabilities., • Support SOW-driven projects by aligning deliverables directly to contractual commitments. Solution & Process Evaluation • Validate Salesforce solutions through UAT, ensuring they meet business needs and enhance user adoption., • Analyze processes, identify optimization opportunities, and recommend Salesforce-native improvements., • Provide UI/UX input, leveraging standard usability practices to enhance adoption. Documentation & Deliverables Quality • Create high-quality deliverables: BRDs, FRDs, user stories, wireframes, process flows, acceptance criteria., • Independently produce wireframes and diagrams to reduce reliance on others., • Ensure documentation supports smooth handoffs and knowledge transfer. Training & Adoption Support • Develop and deliver training materials, FAQs, and enablement content for end users., • Conduct user training sessions and support post-go-live adoption. Continuous Improvement & Leadership • Stay current on Salesforce releases and best practices to enhance consulting recommendations., • Mentor junior BAs and contribute to internal knowledge-sharing., • Act as a trusted advisor by balancing agility with contractual precision What Success Looks Like: Success in this role is defined by the ability to: • Deliver clear, testable, and high-quality requirements that enable smooth solution delivery., • Build trusted relationships with clients and delivery teams through proactive communication and leadership., • Serve as the primary source of clarity for requirements, minimizing rework and ambiguity., • Demonstrate agility in working across multiple engagements while ensuring contractual compliance., • Consistently support client adoption and realization of business value from Salesforce solutions., • 8+ years of experience in the software development life cycle, with 6+ years as a Business Analyst., • Experience in a consulting environment with SOW-based engagements., • Strong knowledge of Salesforce Sales and Service Cloud; exposure to Health Cloud or other healthcare-related domains preferred., • Proven ability to create BRDs, FRDs, process maps, UML diagrams, and user stories independently., • Strong facilitation, UI/UX awareness, communication, and stakeholder management skills., • Salesforce certifications (Admin, Business Analyst, or Cloud Consultant) preferred., • Bachelor’s degree in Business, Information Systems, or related field.

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to_and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to _, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. Join the team as our next Oracle Fusion Consultant, Financial This position is needed to join our Enterprise Application Development and Operations team as Oracle Fusion Consultant. As a Oracle Fusion Consultant, this role is expected to architect, design, develop, configure, test and support the Oracle Fusion Cloud ERP applications involving Cloud AR, Collections, Cash Management and Revenue management Cloud Service systems that supports all the key business processes involving Finance, quote, Billing, AR, Revenue, Collections & Accounting teams. The ideal candidate should be a self-starter, have a solid analytical mindset, excellent interpersonal communications, diligent time management skills, be team-oriented and have a strong work ethic. Lastly you work well under pressure to meet ongoing and overlapping deadlines within short time constraints. This role is expected to be an SME in Oracle Cloud Fusion Billing, AR, Revenue Cloud Service, product and pricing config, Cash application and collection processes integrated with multiple upstream usage systems and downstream systems. Able to understand and manage Twilio’s entire I2C landscape in partnership with the Global Accounting and billing teams to drive system integration, reporting, automations and innovation. You will gather requirements, plan, architect, design, configure, develop and test the I2C processes in Oracle Cloud Fusion ERP. You need to have an end- end understanding of Twilio’s multiple billings platforms and build scalable systems for Acquisitions, Work on enhancements and key compliance related projects. In this role, you’ll: • Architect, Design and develop platform/product extensions, as per Oracle SAAS delivery methodology, that meets the additional functionality specified by the Business team., • Conduct design workshops, build proof of concepts, prototype of a working model for the effective design sign-off from the business, • Learn the skills required to translate business problems into technical solutions as per Oracle fusion cloud AR and Revenue Cloud Service product roadmap., • Partner with process owners to define and benchmark operational KPI and to develop/deliver KPI dashboards and reports by using Oracle Transactional Business Intelligence (OTBI), Oracle Business Intelligence Publisher (BIP), etc, • Plan, Design, develop, test and deploy Integrations involving systems like Oracle Fusion Cloud AR, Revenue Management Cloud Service, Highradius, Monkey, Salesforce, etc, • Develop and deliver cost effective workflows per business requirements - to create journals, invoke SaaS APIs, to upload monthly usage billing, create reports for critical month end processes, • Use developer tools and events for performing data loads and amendments, • Configure and develop payment integrations to invoke APIs and create payments with external banks, payment platforms., • Manage KLO, upgrades, stories in sprint delivery, • Mentor and lead junior consultants in the team to enable them to make project deliverables., • Provide support to the business team with the adoption approach around CPQ, QTC process, • Develops and executes system conversion and implementations. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: • Strong experience in AR, with additional knowledge of cash management and purchasing processes., • Strong experience with Oracle Fusion., • Proven ability to configure systems and provide actionable suggestions to stakeholders., • Strong analytical and problem-solving skills with attention to detail., • Excellent communication and collaboration skills to engage effectively with diverse teams and stakeholders. Desired: • Bachelors in Finance or Engineering, • Oracle Fusion AR certification, • Oracle Fusion RMCS certification This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C: $ $114,600.00- $143,300.00, • The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location., • Applications for this role are intended to be accepted until 10/30/2025, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call . Additionally, we empower employees to build by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, _. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

About Tessera Labs Tessera Labs is redefining how enterprises adopt and operationalize Artificial Intelligence. Backed by Foundation Capital and led by a world-class founding team, we build multi-agent AI systems that automate complex business workflows across platforms such as SAP, Oracle, Salesforce, Workday, Snowflake, MuleSoft, and more. Our mission is to bring real AI automation to the enterprise—delivering speed, precision, and measurable impact. We operate with extreme ownership, move quickly, and build at the frontier of applied AI. Our Mosaic AI platform captures and retains system knowledge within the enterprise, reducing dependency (and spend) on third parties and contractors as the enterprise systems evolve. Role Summary As an SAP FI (Financial Accounting) Consultant, you will be responsible for implementing and optimizing financial business processes within the SAP FI module. You will work closely with stakeholders to ensure that financial operations are accurately reflected in the SAP system, and you will be instrumental in creating, validating, and improving financial scenarios. Your expertise will also contribute to the efficient handling of clearing, reconciliation, and month-end closing activities. Key Responsibilities: SAP FI Implementation and Configuration: Lead and manage the implementation of SAP FI module, ensuring alignment with business requirements. Configure SAP FI settings, including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), and Asset Accounting (AA). Customize the system to meet specific financial processes and reporting needs. Business Process Design and Validation: Analyze and design financial business processes in collaboration with finance teams. Develop and implement validation scenarios to ensure data accuracy and process integrity. Create and maintain validation rules and workflows within SAP FI. Clearing and Reconciliation Processes: Implement and optimize clearing processes for accounts receivable, accounts payable, and general ledger accounts. Develop reconciliation strategies to ensure the accuracy and completeness of financial data. Automate and streamline clearing and reconciliation processes where possible. Month-End and Year-End Closing Activities: Coordinate and execute month-end and year-end closing activities within the SAP FI module. Ensure timely and accurate financial reporting and compliance with accounting standards. Address and resolve any issues that arise during the closing process, including adjusting entries. Testing and Documentation: Perform testing to ensure that all configurations and customizations meet business requirements. Document SAP FI configurations, customizations, validation scenarios, and process flows. Provide training and support to end-users and other stakeholders. Continuous Improvement and Support: Monitor system performance and recommend enhancements to improve efficiency and accuracy. Provide ongoing support to finance teams, addressing issues and optimizing processes as needed. Stay updated with SAP FI advancements and best practices to ensure the system evolves with business needs. Qualifications: Bachelor’s degree in Finance, Accounting, Information Technology, or a related field. Extensive experience with SAP FI module implementation, configuration, and support. Strong understanding of financial processes including GL, AP, AR, and AA. Experience with creating and managing validation scenarios, clearing processes, and reconciliations. Knowledge of month-end and year-end closing activities and financial reporting requirements. Excellent problem-solving skills and attention to detail. Strong communication skills, with the ability to work effectively with cross-functional teams. Preferred Qualifications: SAP certification in Financial Accounting (FI). Experience with SAP S/4 HANA Finance. Familiarity with integration points between SAP FI and other SAP modules such as CO, MM, and SD. Proficiency in SAP FICO module integration and its impact on financial processes. This role requires a blend of financial acumen and technical expertise, ensuring that SAP FI is effectively leveraged to support the organization's financial operations and reporting needs.

Job Type Full-time Description WHO YOU ARE As a Senior RPA Developer, you will provide technical leadership in the design and implementation of RPA and other automation solutions for our clients. You will use best practices and process to determine right-sized implementations for maximum client value including consideration of licenses, process approach and application, deployment options, and infrastructure. This role requires extensive hands-on experience in designing and developing UiPath RPA implementations as well as a passion for learning and understanding the products emerging in the rapidly changing RPA market. Experience with both complex and low code solutioning is required along with oversight and accountability for solutions designed by you and developed by a team of automation developers. Those adept at balancing business need and automation solution best practices in equal measure will find success. Working collaboratively with a Project Manager and Business Process Analyst, you will enable clients to see and realize the value and advantage in automation technologies. Requirements KEY ROLES A True Consultant · We serve clients, not technology • Help develop Automation roadmaps for our clients, • Write effective client documents and deliverables, • Understand clients’ business, • Advise clients and facilitate technical discussions, • Encourage open dialogue and collaboration, • Manage client expectations on solution to be delivered; push back where necessary Exemplar of our Craft • Determine comprehensive technical requirements, especially with respect to client’s infrastructure, licensing, scalability, and maintenance, • Develop Solution Design Documentation and other materials that account for current project and big picture, • Consistently review team’s design and code; ensure best practice implementation, • Oversee or lead design, development, and testing of technically challenging aspects of the project, • Provide alternative solutions to project design, • Provide guidance on how to measure business value from digital assistants, • Own quality of solution; code, function, and presentation, • Provide guidance on ideal development methodologies for low code solutions such as source control operations for the team Project Team Leader • Support the PM in planning meetings, identifying critical path items, deliverables, task assignments, • Partner with Business Process Analysts to provide input to the automation opportunities in terms of potential solution design, tasks, and estimation, • Provide support for task prioritization, • Assist with risk identification, mitigation, contingency planning, • Train and mentor on a team level Builder of the House • Live by MOM’s Code of Conduct, • Help make MOM a better place to work and grow, consistent with expectations outlined in MOM's Competency Framework, • Identify talent to grow into this role for the future, • Be a thought leader on the topic of Automation and collaborate with our Sales & Marketing teams to show the value of RPA to our clients and prospects QUALIFICATIONS • Minimum of 2 years designing and implementing UiPath bots and solutions, • Minimum of 5 Years developing software solutions with either low code solutions or traditional code development, • Heavy experience with VB.net and/or C# code (both preferred); experience in other Microsoft stack technologies a plus, • Hands-on experience building enterprise ready UiPath RPA bots and solutions, • Experience recommending, designing, and implementing UiPath infrastructure fundamentals, scale management, and security, • Experience delivering high quality, effective Solution Design Documentation, • Experience in UiPath enterprise tools including Orchestrator (configuration, reporting), • Experience with tools like Automation Hub and Process Mining are a plus, • Experience with RPA DevOps best practices and change management processes, • Knowledge of UiPath licensing, • Microsoft Power Automate experience is a plus, • Experience in full life cycle of RPA projects across Exploration, Scoping, Implementation, and Verification, • Able to estimate projects and tasks effectively and accurately, • Leadership skills to lead a team of RPA developers through execution and code review, • Highly effective communication skills with ability to build sustainable relationships with colleagues and key stakeholders, • Able to lead efforts to promote new RPA projects and opportunities, • Desire to take the initiative, moving projects/ideas forward with clarity, • Creativity and ability to think outside-the-box while defining sound and practical solutions, • Curious and willing to learn new technologies Job Benefits include... • Health, dental, vision, life, and disability insurance, • Paid time off, • 401(k) with matching

Replies within 24 hours Senior QuickBase Solutions Consultant/Developer (776656) Rate: $65.00/hour on W2 Work Arrangement: Remote Worksite Address: Washington, DC Duration: 09/24/2025 to 09/30/2026 Submittals due: 09/16/2025 Interviews: Webcam Only Background check will be conducted upon selection for the project: Short Description: DC Child and Family Services is seeking a Senior QuickBase Solution Consultant/Developer with deep Integration expertise to build and maintain Applications extending Comprehensive Child Welfare Information System (CCWIS). Complete Description:DC Child and Family Services is seeking a Senior QuickBase Solution Consultant/Developer with deep Integration expertise to build and maintain Applications extending Comprehensive Child Welfare Information System (CCWIS). Below are the core requirements • Extensive experience in application development, with deep expertise in QuickBase solutions., • Minimum 7 years of experience in integration services including advanced pipeline configuration to pull large datasets, • Experience integrating with the Dynamics 365 CRM and Dataverse platform, including configuring pagination for data operations., • Background in Health and Human Services solutions involving complex processes, • Advanced knowledge in capturing User Requirements including Visio-type process flow chart development, User Story/Acceptance criteria creation, design mockups and user feedback loop, • Advanced expertise in streamlining business processes through solution design and development iterations including automation to remove non-value-added steps for users, • Advanced expertise in technical documentation of key design and configuration artifacts, • Mastery level QuickBase development expertise including thorough knowledge on platform updates to improve solutions, • Skilled in CSS and HTML development, with a focus on accessibility standards for staff with special needs., • Proficient in PowerPoint, Excel, Visio or Equivalent, and other Office 365 Tools, • Experience working with software development tools such as JIRA, Microsoft DevOps (ADO) or similar software, including ability to create custom query and dashboards, • Experience working with GitHub code repository This is a remote position. Compensation: $65.00 per hour

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. The Role A Sr. Technical Consultant (TC), Finance & Supply Chain Solutions is a functional and technical expert in the focused on customer engagement teams – consulting with customers and configuring the growing ServiceNow Finance & Supply Chain (Source-to-Pay) Product Line – which currently includes the , , and _ Solutions – all with the goal of accelerating and driving customer business outcomes. What you get to do in this role: Serve as the technical expert in optimizing and leveraging ServiceNow best practices with a strong focus on configuration versus customization. Support the engagements efforts such as specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders, for these specific solutions and domains Advise customers in their efforts to take advantage of the ServiceNow Solution’s standard capabilities in their efforts to improve their processes Lead customer design workshops focused on ServiceNow Platform and Solution technology Guide customers in completing required documentation such as business requirement workbooks for technical aspects of the solution Draft more technically-focused user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them Guide and provide ad-hoc oversight/training for the customer’s future system administrators throughout the engagement Lead technical aspects of project delivery and solution delivery for engagements, sometimes providing oversight and unit testing of partner resources development Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes Develop required integration components (SSO, LDAP, etc.) with multiple systems Develop and enhance UI and mobile components using the ServiceNow framework Prepare all customer-facing deliverables focused on the technology and responsible for quality of configured/developed solution Juggle multiple and complex projects/initiatives Promote continuous improvement practices for delivery/engagement materials Support specific sales activities when required Provide training and mentoring to other members of the ServiceNow delivery team and partner ecosystem upon request Up to 50% travel annually, driven by customer needs and internal meetings To be successful in this role, we need someone who has: At least 3+ years of configuration/development experience complex, global organizations in the Finance, Supply Chain and/or Source-to-Pay operations/technology departments Preferably at least 2+ years of configuring/developing ServiceNow while holding _ such as a current ServiceNow Certified System Administrator (CSA) certification, ServiceNow Certified Application Developer (CAD) certification, and Finance & Supply Chain related Solution Accreditations Demonstrated ability to influence and consult (providing options with pros, cons and risks) in an Finance, Supply Chain and/or Source-to-Pay organizations, while providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems Strong understanding with leading Finance, Supply Chain and/or Source-to-Pay related systems and tools such as SAP ECC, SAP S/4HANA, SAP Ariba, Coupa, Ivalua, Oracle Procurement Cloud, etc. Experience with Web Technologies (HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies Strong programming skills Experience in designing & building scalable web services. Proficiency in web technologies like XML, REST, and JSON. Exceptional debugging, testing, and problem-solving skills. Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity Proven team player and team builder Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. _. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact _for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Overview esVolta, LP is a leading developer, owner, and operator of utility-scale energy storage projects across North America. We are at the forefront of the fast-growing battery energy storage market, and our projects are helping to transition the nation’s electric grid to a cleaner and more reliable future. Our storage projects provide major utilities with a multitude of important services including reliable fast-ramping capacity, energy and ancillary grid services including renewable energy integration support. esVolta is independently owned, and we are among the largest players in the US energy storage sector with about 2.0 GWh of projects in operation or construction, and 25+ GWh in the development pipeline. We are headquartered in Newport Beach, California, with employees in multiple regions across the U.S. Our diverse management team has many decades of experience in the renewable energy, utility, and independent power sectors. esVolta is an innovative industry leader in development, design, construction, financing, and management of utility scale energy storage projects. At esVolta, every employee makes an impact on the company’s growth and profitability, every day. We have a fast-paced, high-performance and team-oriented culture. We value quality of life and flexibility for our employees and strive to help our team members achieve their career goals. About The Role We are seeking motivated and energetic individuals to join as Senior Corporate Counsel to support the full lifecycle of utility-scale, standalone BESS project development, primarily in the CAISO, WECC, SPP and MISO markets. You will partner closely with our development, commercial operations, project and finance teams throughout the project lifecycle, serving as a trusted embedded legal advisor. The ideal candidate is commercially minded and will report to the Deputy General Counsel. Core Responsibilities • Lead legal support for the full BESS project lifecycle, from origination, site control, real estate, and permitting, through interconnection, commercial contracting, financing, and handoff to construction, operations, and asset management., • Partner with internal stakeholders to structure, draft, and negotiate key project agreements, including site control, interconnection, equipment procurement, construction, O&M, LTSA, asset management, consultant, and other commercial agreements., • Support responses to utility and corporate RFPs, and negotiate revenue and commercial agreements, including PPAs, tolling arrangements, capacity and energy services agreements, and other offtake structures., • Advise on procurement, trade, and supply chain matters, including equipment supply, import compliance, and potential project cost, schedule, and execution risks., • Support legal due diligence, transaction management, and closing deliverables for project and portfolio acquisitions, divestitures, preferred equity, and debt financings., • Work effectively with and manage outside counsel to deliver practical, cost-effective advice., • Monitor market, regulatory, and industry developments affecting BESS project development, commercial contracting, and compliance, and translate them into practical guidance for business teams. Skills & Qualifications • 10 years of relevant legal experience in a law firm, sophisticated in-house legal department, or government agency, including substantial experience supporting energy project development and commercial transactions is required; utility-scale BESS experience in CAISO and/or WECC strongly preferred., • J.D. from an accredited U.S. law school and active license in good standing (preferably in CA, NY, or TX) is required., • Demonstrated experience drafting and negotiating offtake, power purchase, capacity, tolling, and other project revenue agreements, with a clear understanding of commercial risk allocation and project bankability. Experience negotiating commercial arrangements with data center, AI, cloud, hyperscale, or other large C&I customers is a plus., • Strong working knowledge of permitting, environmental review, land use, siting, interconnection, real estate, procurement, trade, supply chain, and ISO/RTO market issues relevant to utility-scale BESS projects., • Proficiency with legal technology and contract management tools, including AI-assisted research, drafting, and workflow tools, and sound judgment in using them responsibly and effectively., • Strategic and commercially minded, with sound judgment and strong problem-solving skills, and the ability to identify risks and opportunities early, analyze complex issues, and develop practical, business-oriented solutions., • Excellent written, verbal, and presentation skills, with the ability to communicate clearly and effectively with executives, deal teams, and technical stakeholders and deliver actionable recommendations., • Collaborative, adaptable, and responsive, with strong interpersonal and negotiation skills and the ability to work effectively across cross-functional teams, manage competing demands, adjust to changing circumstances, accept feedback, and contribute constructively to team problem-solving. Compensation, Location & Benefits The actual salary and bonus offered will depend on the specific skills and experience of the selected candidate. $215,00030% • 401(k) program with 6% match, • Monthly cell phone stipend, • Medical, dental and vision care benefits, • 20 vacation days, 5 sick days and 9 observed holidaysThis position is classified as remote within the continental United States (international work is not permitted); however, periodic travel to company offices, project sites or other meeting locations may be required on an as-needed basis. Candidates based in the San Francisco Bay Area are strongly encouraged to apply. Periodic travel to company offices, project sites, or other meeting locations may be required on an as-needed basis. esVolta is an Equal Opportunity Employer. We celebrate all forms of diversity and are committed to creating an inclusive environment for all employees. However you identify or whatever your path here, we encourage you to apply. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the hiring process, perform essential job functions, and receive other benefits and privileges of employment.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. The Role The Sr. Technical Consultant, Expert Services is the functional and technical expert of a customer engagement team – consulting with customers and configuring the ServiceNow Platform products based on configuration best practices – all with the goal of accelerating and driving customer business outcomes. What you get to do in this role: • Creation and delivery of platform solutions that take in to account long term technical architecture, process design and ServiceNow technical standards, • Support the engagement efforts related to platform wide process definition, re-engineering, improvement and gap analysis of current/future-state processes and functionality during workshops with key customer sponsors and stakeholders, • Advise customers in their efforts to take advantage of the ServiceNow Platform capabilities in their efforts to improve their existing processes, • Lead customer design workshops across multiple ServiceNow platform products and capabilities., • Guiding customers in completing required documentation such as business requirement workbooks for technical aspects of the solution, • Drafting more technically-focused user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them, • Guides and provides ad-hoc oversight/training for the customer’s future system administrators throughout the engagement, • Lead technical aspects of project delivery and solution delivery for engagements, sometimes providing oversight and unit testing of partner resources development, • Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes, • Develop required integration components (SSO, LDAP, etc.) with multiple systems, • Prepare all customer-facing deliverables focused on the technology and responsible for quality of configured/developed solution, • Juggle multiple and complex projects/initiatives, • Promoting continuous improvement practices for delivery/engagement materials, • Supporting specific sales activities when required, • Providing training and mentoring to other members of the ServiceNow delivery team and partner ecosystem upon request, • Up to 50% travel annually, driven by customer needs and internal meetings, • Active TS/SCI Clearance with Full Scope Polygraph (FSP) Required, • 3 years of experience working in US federal agencies and environment with ServiceNow Government Community Cloud (GCC)., • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry., • ServiceNow security experience including Vault, Edge Encryption and Data Privacy, • ServiceNow Domain Separation, • At least 5 years of hands-on configuration/development experience for complex, highly-capable, technologies – inclusive of integrations and portals, • Demonstrated ability to influence and consult (providing options with pros, cons and risks) in a complex and varied customer environments, while providing thought leadership to customer sponsors/stakeholders in solving business process and/or technical problems, • Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies, • Experience with data management, database design, and database concepts, • Experience working with self-hosted installations of the ServiceNow platform, • Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies, • Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity, • ServiceNow certifications Certified System Administrator (CSA), Certified Application Developer (CAD), • Proven team player and team builder Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. _. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact _for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

We are looking for a Customer Success Manager for Brazil and who will be working fully remotely, to help implement, educate and train our new and existing clients on all aspects of our SaaS platform and for them to get the most out of the features and tools it contains. Not only are you helping our clients to use and navigate our platform, But helping them to successfully integrate our platform into their daily processes within their practice/Clinic in a seamless way. • Provide mentorship and guidance through demonstrable knowledge of the Crisalix platform solutions by acting as a consultant to the client., • Develop a trusted advisor relationship with clients and a solid technical support for all product needs of the platform throughout the customer journey through e-mail, live chat, Skype, or telephone., • Encourage refresher training and training on new functionalities to ensure the client is getting the optimum use from the platform capabilities., • Constantly training on best practices., • Be willing to learn and hence have a deep understanding of the software perfectly and to know how to explain it to a client that might not be very tech savvy., • To adapt your speed of teaching to the understanding speed of the client., • Experienced at training people in the past on solutions using a tablet device., • Work closely with the company C-Suite to ensure CS company processes are followed intricately., • Been capable of identifying client concerns or possible additional commercial opportunities that could be addressed with the help of the sales team., • Ensure the client has access to all online learning resources, • Customer retention management., • Information’s escalation and feedback from the users to the marketing and development team., • Have 2+ years of experience Tech support or/and Sales within a B2B SaaS or SW company., • You must be based in Seoul or Busan, South Korea, • Are tech savvy with a strong desire to build and support relationships and expand product use within a customer environment., • Fluent/Native in Spoken and written Korean ,Plus have a good level of English (B2+)., • Possess excellent judgement with consultative, problem solving, and escalation resolution skills., • Be very customer support focused and have the ability and understanding on how to convey knowledge to clients with differing levels of existing technical knowledge., • Superior written and verbal communication skills; able to communicate clearly and in a compelling manner to audiences of various levels., • Strongly sales-oriented, hands-on personality with Customer Service orientation, • An organised and enthusiastic attitude, with a keen eye for accuracy and detail, • Experience working in B2B and luxury/niche B2C companies/the aesthetic industry and or medical field would be a plus., • A Tech support or/and Sales background., • Have empathy and patience with a strong desire to give the best possible in terms of training and support., • Be resilient, enjoy ambiguity, and thrive in a fast-paced agile environment., • Be a brand ambassador and deliver a superior client experience., • Have the ability to follow the process and maintain the highest levels of confidentiality.At Crisalix, prior to any aesthetic or reconstructive procedure, we help doctors and educate patients by answering their fundamental questions, thanks to our state of the art online 3D visualisation solutions. Our proprietary platform is used by patients, leading medical aesthetic brands and the most recognized healthcare professionals around the world throughout the full patient journey, establishing us as the market leader. With our unbeaten key improvements on the main medical and business metrics, we are delighted and proud to enhance the beauty journey of people around the world day after day. The team: We are an International technology engineering organisation focused on people and our product. At Crisalix we work hard, and we have a beautiful project ahead of us to make a company that's an excellent place to work.

Company Description: Veracross provides SaaS-based School Information Systems (SIS) designed to meet the specific needs of independent K-12 schools worldwide. Our one-record solution combines the power of a fully integrated single-record database, personalized communication tools, and an elegant architecture that is unique in our industry. We are a growing, values-led community of 370 employees in the US, UK and Australia who share a vision to unify school communities, improve the quality of education, and enhance learning. Veracross is five product brands in one global tech company • Veracross SIS is a one-person, one-record school management platform, • Magnus Health provides cloud-based Student Health Record (SHR) solutions, • Digistorm connects with their communities through Digistorm Websites, Digistorm Funnel, and Digistorm Apps., • Epraise incentivizes student well-being and connects teachers, students, and families., • Firefly provides an online learning space for students and teachers Role Summary: The overall Business Product Area Consultant role has a dual focus. The primary focus is to lead the successful implementation of Veracross Business Modules focusing on more complex and demanding projects that require an understanding of Accounting, systems, and the Veracross products. These projects are executed on time and on budget, while fostering trusting relationships with client Business Offices. The secondary focus is on using subject matter expertise and experience to continually improve the implementation processes and procedures. This Associate position is the entry point to this team. Job Responsibilities: • Deliver Accounting platform consulting and organizational change management to complex Business Offices, large and small. This multi-month implementation consulting consists of:, • Platform transition options consulting: Through discovery and collaboration with the client, evaluate, demo, and revise setup options., • Orchestrate successful Business Office change management, where the tailored configurations, once approved, are documented, socialized, and deployed., • Business Office workflow consulting: Create documented models to support the ways the school's Business Office can best leverage the Veracross Accounting module to support their operation., • Alongside the Veracross Lead Project Manager, develop Business Office implementation project plans based on the Accounting module configuration., • Develop and orchestrate tailored Accounting support handoffs., • Mentor clients in their chart of accounts design as needed., • Coach Implementation Managers from basic Accounting consulting proficiency to moderate Accounting consulting proficiency., • Write and update internal documentation to support continuous improvement of a standardized, best practice, Accounting implementation process, including training and adoption., • Lead direct training engagements for strategic and high-complexity Accounting offices., • Develop and maintain Accounting module product feedback that emerges from direct consultations., • Achieve consultation success on time, and on budget., • Participate with Marketing and Sales in 2-3 Independent School Business Office conferences a year., • 4-year college degree or equivalent experience, • Accounting degree, coursework, or relevant experience in a Business Office setting, • 2-5 years of experience implementing Accounting software, including data conversion; experience with SaaS a plus., • Experience in leading Veracross Full Accounting Implementations, or similar SaaS accounting implementation experience preferred, • Experience as part of an independent school business office running a SaaS accounting platform a plus, • A solid understanding of the fundamental accounting equation; the general journal; the chart of accounts; general ledger reporting (balance sheet, trial balance, profit & loss statements); fiscal period and fiscal year closing; budgeting; reconciliations; and sub-ledger processing (e.g. accounts payable, accounts receivable, cash processing, purchases journal, fixed assets, project accounting), • Skilled user of technology, comfortable learning and using the many types of systems that support a technical workspace, • Excellent written and oral communication skills, including comfort with public speaking, presentation delivery, etc., • Ability to make complex decisions and recommendations under limited direction and using a high degree of initiative and independent judgement, • Ability to learn complex, enterprise level software systems at a level that supports teaching others, • Ability to multi-task in a fast-paced environment, • Problem-solving skills with ability to perform root cause analysis, • Highly organized with the ability to self manage in a remote and/or hybrid work environment, • Ability to travel up to 15% of the time if needed, • Authorized to work in the United States, • 3 weeks of vacation per year, • 14 paid holidays per year (including the week off between Christmas and New Year's Eve), • 56 Hours of paid sick leave annually, • Top tier benefits -, • Medical, Dental & Vision (Blue Cross Blue Shield & EyeMed), • Veracross LLC Fidelity 401(k) Plan - Managed by Sentinel Benefits Salary at Veracross is determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. The compensation range for this position is $85k to $95k (annualized USD) in addition to potential bonus. We value the power of an inclusive culture and a strong sense of belonging. We seek to infuse diversity and inclusion in everything we do while promoting a culture where differences are embraced as strengths; opportunities are equal and accessible; consideration and respect are the norm; and all team members are supported in reaching their full potential.

Welcome to Decision Foundry - Data Analytics Division! We are proud to introduce ourselves as a certified "Great Place to Work," where we prioritize creating an exceptional work environment. As a global company, we embrace a diverse culture, fostering inclusivity across all levels. Originating from a well-established 19-year web analytics company, we remain dedicated to our employee-centric approach. By valuing our team members, we aim to enhance engagement and drive collective success. We are a leading Data Analytics & Salesforce consulting firm delivering transformative digital solutions for businesses across industries. Our expert team partners with clients to unlock the full potential of the Salesforce ecosystem, with a specialized focus on data-driven marketing, automation, and AI-powered personalization. We win as an organization through our core tenets. They include: · One Team. One Theme. · We sign it. We deliver it. · Be Accountable and Expect Accountability. · Raise Your Hand or Be Willing to Extend it Role summary We are seeking a Salesforce Agentforce Developer, for our client. You'll build Agentforce agents that handle live customer support in production. Not sandbox pilots. Real contact centers, real cases, real escalations. This is a hands-on consulting role. One engagement might be an autonomous Service Replies Agent that deflects password resets and subscription cancellations. The next might be Agentforce Voice wired into a Genesys or Amazon Connect stack, with real-time transcription, intent detection, and clean handoffs to human agents. You own both. You'll be opinionated about when an agent is the right answer and when a Flow, a well-configured Service Console, or a deterministic workflow belongs instead. Clients often ask for agents because agents are the thing they've been reading about. Part of the job is pushing back. The other part is shipping the agents that do belong, grounded in Data Cloud, guard-railed through the Einstein Trust Layer, and handed off correctly when a human needs to take the call. You'll work directly with client architects, service leaders, and contact center operations. Explaining why grounding matters, why an action should be Apex-backed, and why voice agents behave differently than chat agents is part of the delivery. Responsibilities • Design and ship Agentforce agents end-to-end: Topics, Actions, Instructions, Prompt Templates, and the Apex that backs them., • Configure Data Cloud grounding (DMOs, Data Graphs, retrieval patterns) so agents respond with real customer context instead of hallucinations., • Implement Agentforce Voice deployments when the engagement calls for it: CTI integration, real-time transcription, intent detection, call summarization, escalation routing., • Build the Service Cloud foundation agents sit on: Case Management, Omni-Channel routing, Knowledge, Entitlements, SLA Milestones., • Design escalation logic that routes between autonomous handling and human agents based on case value, confidence, and business rules., • Own the Apex, LWC, and integration code that ties agents to the rest of the client's Salesforce org and external systems., • Lead technical discovery, scope Agentforce engagements, and translate support operation goals into concrete agent designs., • Run eval and quality review for agent responses before anything hits production. Qualifications • 5+ years hands-on Salesforce development with demonstrated Apex, LWC, and Flow delivery on client engagements., • Shipped at least one Agentforce implementation in production. Not a POC, not a Trailhead exercise. You can name the Topics, Actions, and grounding strategy you built., • Strong Service Cloud background: Case Management, Omni-Channel, Knowledge, and agent console configuration., • Salesforce Certified Agentforce Specialist., • Salesforce Certified Platform Developer I., • Client-facing consulting experience with an SI partner, boutique, or in-house consulting team. Preferred Qualifications • Hands-on Agentforce Voice deployment: contact center integration, real-time transcription, intent detection, intelligent routing., • Service Cloud Voice implementation via Amazon Connect or Genesys Cloud CX., • Salesforce Certified AI Specialist or Service Cloud Consultant., • Platform Developer II., • Multiple production Agentforce agents shipped across different agent types (Autonomous, Service Replies, Email Replies, Employee)., • Track record of choosing a Flow or workflow over an agent when that was the right call. Tech Stack • Salesforce Agentforce, Agentforce Voice, Agent Builder, Prompt Templates, Einstein Trust Layer, Data Cloud, Service Cloud, Service Cloud Voice, Apex, Lightning Web Components, Salesforce Flow, Omni-Channel, SFDX, • Work Model – Onsite, • Employment Type - Full-time, • Salary - $90 – $120/hour, • Decision Foundry is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Job Posting ID: KT173OTRJOB Position: OpenText Records Management SME FT/PT Status: Full-Time Employment Certification: OpenText Certification (ECM Consultant, Content Server Developer, etc.) Location: Remote (Office location is Fairfax, VA) Education: Bachelor’s degree in computer science, information systems, engineering, or a related scientific or technical discipline. Overview: Kreative Technologies is in search for an experienced OpenText Content Server SME with strong experience with and knowledge regarding OpenText Content Server and OpenText Records Management. The candidate must possess excellent written and verbal communication skills to explain technical concepts and solutions to management and Government personnel. Responsibilities: • Provide subject matter expertise on OpenText Content Server including Records Management., • Provides Subject matter expertise on general record management practices. Preferred understanding of the Federal Records Act, DODI Records Management Program, and NARA 1571 Archival Storage Standards., • Assist in planning and executing new implementations or upgrades to improve operational efficiency of DHA Records Management Systems., • Develop OpenText Content Server workflow, SQL Reports, Test Plans, etc., • Explain technical concepts and solutions to information technology personnel, management, and government personnel in an easy-to-understand manner, • Identify needs and resolve complex technical issues by documenting and implementing solutions. Provide technical expertise in automating, managing, and maintaining business processes., • Manage IT projects providing technical documentation, reporting, resource estimates, problem resolution, and training Education/Skills/ Minimum Qualifications: • Bachelor’s in computer science, Information Systems, Software Engineering, or a related scientific or technical discipline., • Excellent oral and written communication skills, • OpenText Certification (ECM Consultant, Content Server Developer, etc.), • 10+ years of experience in Information Technology, • 7+ years of experience with the OpenText Content Server or OpenText Records Management (formerly Livelink ECM), • 2+ years of experience with record management business processes., • Demonstrated experience in implementing Enterprise Records Management solutions for federal customers, • Experience in a DoD (Department of Defense) environment is highly desired, • Experience with Cloud Hosting, OpenText Process Suite software, etc. is a plus Kreative Technologies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. Kreative Technologies does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

We are seeking a skilled and experienced Senior Data Engineer to join our innovative team. The ideal candidate will bring deep expertise in modern data engineering technologies, strong collaboration skills, and a solid understanding of the financial services sector. Beyond building scalable pipelines, this role will play a critical part in supporting Data Science initiatives—especially around feature engineering and preparing high-quality datasets for advanced analytics and machine learning. If you thrive in a collaborative, agile environment and excel at enabling research through robust data platforms, we’d love to hear from you. • Design, build, and maintain scalable data platforms and pipelines using technologies like Python, Airflow, Snowflake, and AWS (S3, Glue, Athena, EMR, SageMaker), ensuring performant, reliable, and high-quality delivery., • Partner closely with Data Scientists to transform raw data into curated, model-ready features, and establish practices such as feature stores to support consistency, reuse, and experimentation., • Apply data quality, lineage, and governance practices to ensure datasets and features are trusted, reproducible, and well-documented., • Collaborate with stakeholders across business, research, and technology teams to align on requirements, priorities, and outcomes., • Produce clear technical documentation, including artifacts for testing, training, and delivery., • 8+ years of experience delivering data-centric platforms with large datasets, fast SLAs, and high data quality standards., • Advanced proficiency in Python, including data processing libraries (e.g., Pandas, PySpark)., • Strong hands-on experience with AWS data stack (S3, Glue, Athena, EMR, SageMaker) as well as orchestration and warehousing tools like Airflow and Snowflake., • Proven track record building pipelines that support Data Science workflows, including feature engineering and model-ready datasets., • Solid end-to-end development process experience, including CI/CD, automated deployments, code reviews, and delivering high-quality, production-ready code., • Strong problem-solving skills with the ability to debug complex issues and optimize performance., • Excellent interpersonal and organizational skills, with the ability to work collaboratively across Data Science, Engineering, and Business teams.Why Lab49? Lab49 is an established partner for most financial institutions on Wall Street. You will gain exposure into a variety of environments, business domains, technologies, and people. Your ability to bring drive and creativity to the role will be the key component to success at Lab49. The broad and intense exposure to a variety of challenges accelerates your career growth, and Lab49’s structure is designed to enable you to learn and grow as an engineer and consultant. Lab49/ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business. Lab49/ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.

This is a fully remote role for candidates who are based outside of the New York Metropolitan area. For those located in the area, we encourage you to consider our hybrid work arrangement (1-2 days a week in our NYC office). That said, we value flexibility and if you have a different preference, please do not let that deter you from applying – let’s talk about it! Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of any employment-based visas at this time. (e.g., H-1B, TN, visa transfer, green card sponsorship, etc.) Energy storage is the key to unlocking a future where our world is powered by renewable resources. At Convergent Energy and Power, our mission is to make the electrical grid cleaner, more reliable, and less expensive by leveraging state-of-the-art energy storage and distributed generation technologies. The Senior Engineer I, Interconnection drive project success and optimize resources across diverse markets and utilities by leading the utility interconnection process for both Front-Of-the-Meter (FTM) and Behind-The-Meter (BTM) projects across various Regional Transmission Organizations (RTOs). This role involves evaluating transmission and distribution tariffs, costs, and timelines, while managing interconnection efforts with utilities and Independent System Operators (ISOs). This role oversees consultants, ensuring compliance with utility requirements and improving internal design standards. This is an individual contributor role and therefore does not have any direct reports but will exercise informal mentorship and guidance to junior level staff. What You’ll Do Interconnection Strategy and Analysis (30%) o Understand interconnection process, timelines, and cost structures for key utilities and ISO's and communicate requirements with the Development and Engineering teams. o Identify optimal interconnection strategies based on pre-application reports, system impact study reports and grid/hosting capacity to develop the best interconnection plan. o Lead data analyses to forecast future system conditions for optimal siting, IA, PPA, financing, and M&A processes. o Evaluate interconnection system cost upgrades and work with all stakeholders on necessary adjustment of the project development schedule. o Develop interconnection strategies that directly align with the company's long-term financial and operational goals. o Occasionally support interconnection applications by preparing 10% single-line drawings, building transient stability models, and performing project feasibility analyses for submittals. Project and Portfolio Management (25%) o Manage and track the project portfolio of interconnection related studies, applications, and follow-up requirements. o Coordinate the completion of all interconnection applications with internal stakeholders, external consultants, utilities, and other external stakeholders as applicable o Work with the Sales and Land Acquisition teams to identify site selection issues by reviewing interconnection queues and providing feedback. o Research and provide interconnection process overview and timelines related to various markets for bid proposals. Stakeholder Collaboration and Leadership (20%) o Serve as the primary point of contact and the technical lead with ISOs, RTOs, TSPs, third party consultants, and utilities for all interconnection activities o Lead the technical information exchange between the Sales, Pre-Construction, and Engineering teams to ensure timely processing of interconnection applications and devise optimal strategies. o Communicate on a regular basis with manager and team members, including in person meetings at the NYC headquarters as needed to foster strong collaboration amongst team. Technical Review and Guidance (15%) o Perform peer-review of engineering designs and technical data in preparation of interconnection application packages and Pre-Construction design sets (10%, 30%, and 50%) o Lead the review, analysis, and interpretation of interconnection results, and provide technical insights and guidance. o Act as interconnection SME during in supporting project financing and project hand-offs to the Project Execution team. Consultant and Agreement Management (10%) o Identify, contract, and manage consultants as necessary to support the interconnection process including injection analysis, technical design, models, and other application deliverables in addition to engineering review of utility schedules and cost estimates. o Support negotiations of technical terms & conditions of interconnection agreements and subcontractor MSA’s and work orders. Required Qualifications o Bachelor’s degree. o Minimum 6+ years’ experience with transmission and distribution planning, managing the interconnection of renewable energy power facilities, with experience in the PJM, NYISO and ISO-NE markets. o Previous experience in a role that directly impacted on the success of projects across diverse markets and utilities, influencing long-term company strategy. o Proficient understanding of AC/DC fundamentals and three-phase Power systems. o Advanced working knowledge of Power flow modeling and analysis. o Foundational knowledge of RTO and utility tariffs, business practices, protocols, procedures, and guidelines. o Expert knowledge and understanding of U.S. power markets, with a focus on solar and battery energy storage distributed and transmission interconnections. o Advanced knowledge of storage and solar project development, utilities, interconnection, permitting, and contracting. o Proficient in identifying and resolving complex problems both independently and collaboratively, delivering comprehensive solutions that meet the needs of all stakeholders. Proficient in independently analyzing and interpreting complex interconnection study results and proactively resolving technical, financial, and strategic challenges. o Proven experience of mentoring junior engineers and fostering cross-functional collaboration between internal and external stakeholders. o As applicable, this role may involve physical activity, including but not limited to standing, walking, or lifting up to 50 lbs. o Alignment with Convergent’s mission and values: Continuous Improvement, Diversity Equity and Inclusion, Ethical Governance, Safety, Sustainability and a strong interest in the Clean Energy Transition. o 20% travel expected, primarily for team events, project sites, and company-wide meetings. Travel to remote sites may be required, which could involve driving or air travel. Preferred Qualifications o Degree specialized in Electrical Engineering. o PE is preferred. o Experience working for both utility(s) and developer(s) is preferred. o Experience with power system software packages such as PSCAD, SKM, AutoCAD, PSS/e, TARA, Aspen One-Liner is preferred. o Experience in modeling Battery Energy Storage System for transient stability analysis using PSCAD and feasibility analysis using SKM software is plus o In-depth understanding of the protection principles and practices for transmission lines, distribution feeders, and major substation equipment. o Experience or training in Lean and/or Six Sigma concepts preferred. We're dedicated to fostering a welcoming and inclusive culture that prioritizes the safety and well-being of all our clean energy professionals. We embrace and learn from our diverse backgrounds, encouraging open dialogue and growth. Through resources like our active Employee Resource Groups, DEI Working Group, and comprehensive training and workshops, we're continuing to build a supportive community that celebrates the convergence of our identities. Our priority is to ensure that every team member feels valued and supported to have a healthy balance between work life and personal life. We believe a full life outside of the office makes for a happier, healthier team. We support that by offering robust benefits such as but not limited to, the following: • Medical, Dental, and Vision insurance, • Vacation, Sick, and Volunteer days, • 401K with an employer safe harbor match, • Special Vendor Discounts on programs for:, • Identity theft and fraud prevention Base Salary Range: $135,000 - 150,000; Salary Commensurate with Qualifications and Experience. We encourage people from minority or marginalized groups to apply. If you don’t meet 100% of the above qualifications, but see yourself contributing, please submit an application. Convergent is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, height, weight, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements in the country where we operate. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to talent@convergentep.com

The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do _. PLEASE NOTE - You must reside in Costa Rica to be considered for this position. Candidates living in other countries cannot be considered at this time. The Customer Success Consultant – Strategic Accounts is a trusted advisor responsible for driving adoption, value realization, and long-term success for a focused portfolio of high-value strategic customers. These customers receive a more personalized and proactive level of service, including quarterly Strategic Review meetings, collaborative Success Planning, and tailored support for budget planning efforts. This role is ideal for professionals with a strong background in customer success, account management, or consulting—particularly those who thrive in high-touch, relationship-driven environments. You will work closely with strategic U.S. and/or North American clients to align Granicus solutions with their evolving goals, ensuring they achieve measurable outcomes and remain long-term partners. #Costa Rica \n What your impact will look like here • Strategic Customer Engagement, • Serve as a dedicated strategic advisor to a smaller, high-impact book of business., • Conduct quarterly Strategic Review meetings with each customer to assess progress, align on goals, and identify new opportunities., • Develop and maintain shared Success Plans that outline customer objectives, key milestones, and success metrics., • Provide annual Budget Planning Documents to support customers in securing internal funding and planning for future investments., • Customer Success Management & Strategy, • Act as the primary point of contact for strategic customers, ensuring a seamless experience across onboarding, adoption, and renewal., • Collaborate cross-functionally with Sales, Implementation, and Support to resolve issues and deliver value., • Analyze customer usage data and engagement metrics to inform proactive outreach and strategic recommendations., • Monitor customer health and implement mitigation strategies to reduce churn risk., • Growth & Expansion, • Identify and nurture expansion opportunities through consultative conversations and strategic planning., • Partner with Sales to co-develop account growth strategies and support upsell/cross-sell initiatives., • Present tailored value propositions to executive stakeholders., • Ability/experience in ability to assist in RFP response process as well as to present in a finalist capacity to a customer, • Customer Advocacy & Experience, • Champion the voice of the customer internally, advocating for product enhancements and service improvements., • Contribute to customer reference programs and success story development., • Stay current on Granicus product updates, industry trends, and best practices in customer success., • Customer Success Operations, • Maintain accurate and up-to-date records in CRM and customer success platforms., • Follow standardized processes while contributing to continuous improvement initiatives., • Track and report on key performance indicators, including engagement, satisfaction, and retention. You will love this job if you have • 3–5+ years of experience in customer success, account management, or consulting, preferably with strategic or enterprise clients., • Proven ability to manage executive relationships and lead strategic planning conversations., • Strong analytical skills and comfort with data-driven decision-making., • Excellent communication, presentation, and interpersonal skills., • Experience with CRM systems (Salesforce preferred) and customer success tools., • PERFORMANCE METRICS, • Strategic Review completion rate and quality, • Success Plan adoption and alignment with customer goals, • Customer satisfaction and Net Promoter Score (NPS), • Retention and renewal rates, • Product adoption and usage growth, • Expansion revenue and opportunity identification \n Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements • Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program., • Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team • We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture • At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. • A few culture highlights include – Employee Resource Groups to encourage diverse voices, • Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs. • Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee population The Impact • We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact _. Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.

Temporal is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things like delivering features faster. We are on a mission to be the reliable foundation of every developer’s toolbox, and are building the team that will make that happen. Our values guide us —they are present in how we show up, make decisions, and work together to make an impact. We’re curious, driven, collaborative, genuine and humble. Temporal is growing and we are looking for those who share our values, challenge 'standard' thinking, and want to influence our future. If you have a passion for improving the developer experience, building world-class open-source software and communities, and want to be a part of our amazing team, we'd love to hear from you! The Staff Developer Success Engineer will be the frontline technical expert for our developer community. You will help users deploy and scale Temporal in cloud-native environments. You will also troubleshoot complex infrastructure issues, optimize performance, and develop automation solutions. This role is ideal for someone who thrives on solving distributed systems challenges and improving the developer experience. Be a keen learner: • At Temporal, you’ll work with cloud-native, highly scalable infrastructure spanning AWS, GCP, Kubernetes, and microservices. You’ll gain deep expertise in container orchestration, networking, and observability while learning from complex, real-world customer use cases., • Our stack includes Go, Python, and Java, providing continuous opportunities to hone your programming skills in infrastructure automation, resilience engineering, and performance tuning. Be a passionate problem solver: • If you enjoy tackling scalability, reliability, and troubleshooting challenges in distributed systems, you’ll thrive in this role. As a Staff Developer Success Engineer, you’ll work directly with developers to debug complex infrastructure issues, optimize cloud performance, and enhance reliability for Temporal users., • You'll develop observability solutions (Grafana, Prometheus), improve networking (load balancing, DNS, ingress/egress), and automate infrastructure operations (Terraform, IaC) to help customers run Temporal efficiently at scale., • Once ramped up, we expect you to independently drive technical solutions, whether debugging complex production issues or designing infrastructure best practices. Don't worry, we have seasoned engineers and mentors to support you along the way! Be a great communicator: • As a Staff Developer Success Engineer you will engage directly with developers, engineering teams, and product teams to understand infrastructure challenges and provide solutions that enhance scalability, performance, and reliability., • Your insights will influence platform improvements, from enhancing observability tooling to developing self-service infrastructure solutions that simplify troubleshooting (e.g., building diagnostic tools similar to Twilio’s Network Test)., • You’ll serve as a bridge between developers and infrastructure, ensuring that reliability, performance, and developer experience remain top priorities as Temporal scales., • 9+ years of experience as a developer, preferably fluent in one or more of the following languages: Python, Java, Golang, TypeScript., • Experience with deployment and managing medium to large-scale architectures (e.g., Kubernetes or Docker)., • Experience with monitoring tools such as Prometheus and Grafana and troubleshooting performance and availability issues., • Minimum of one year experience in an internal or external customer-facing role., • Passion for helping others regardless of who they are or how they act., • Experience working with or as part of remote teams., • Strong written and verbal communication skills., • Seek to understand first, lead with data, and rely on facts., • Previous experience in customer-facing positions such as a professional services consultant, solutions architect, customer engineer, etc., • Experience with security certificate management and implementation., • Ability to understand use cases and translate them into Temporal design decisions and architecture best practices., • Technologies: EKS, GKE, Kubernetes, Prometheus, Grafana, OpenTracing, Terraform/Ansible/CDK., • The estimated pay range for this role is $170,000 - $215,000 depending on qualifications and location, • Additionally, this role is eligible to participate in Temporal's equity plan. Compensation ranges reflect salary and commission compensation (when applicable) across several geographic markets. Employment offers carefully consider multiple factors, including prior experience, knowledge, expertise, skillset, market location, and job level assessed during the interview process. Employee benefits and perks below are for full-time employees, part-time or temporary positions are excluded. U.S. Benefits • Unlimited PTO, 12 Holidays + 2 Floating Holidays, • 100% Premiums Coverage for Medical, Dental, and Vision, • AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available), • Empower 401K Plan, • Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more! International Benefits Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with _. Additionally, Temporal offers perks to all international employees for learning & career development, a lifestyle spending account, in-home office setup (in addition to company-issued hardware), professional memberships, work-from-home meals, and access to the Calm app for mental wellness. Travel Temporal is a globally distributed, collaborative team that values opportunities for in-person connection. Occasional travel may be required for company events, team offsites, and other meaningful moments that bring us together. Additional Perks • $3,600 / Year Work from Home Meals, • $1,800 / Year Professional Enrichment (Career Development & Professional Memberships), • $1,200 / Year Lifestyle Spending Account, • $1,000 / Year In-Home Office Setup (In addition to Temporal issued equipment - laptop, monitor, keyboard, mouse, trackpad, and extension power cable at no cost to you), • $74 / Month Reimbursement for Internet, • Calm App Subscription for Mental Health & Wellness Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist. We are not working with external recruitment agencies, thanks.

Description Title: Owner’s Representative (Missouri) Employee Status: Full Time - Exempt Salary: Grade: 4 Starting range of $70,600 - $79,400 | St. Louis Reports to: Managing Director of Real Estate Solutions – Southern Region Department: Real Estate Solutions (RES) Location: Saint Louis, Missouri Hybrid Remote: In office: T/W | Remote: M/Th/F Department Function: The Real Estate Solutions Department provides a wide range of real estate consulting and development services to help assist nonprofits with the planning, design, and construction of facilities, including project financial feasibility, facility condition assessment, site search and due diligence for property development, and owner’s representative services both internally and externally. RES collaborates with broader IFF cross-function, programmatic efforts to build nonprofit capacity in targeted sectors and mission-related initiatives. The Organization IFF is a mission-driven lender, real estate consultant, and developer that helps communities thrive. Key to our success has been a deep sense of purpose, a broad perspective, and a relentless focus on achieving positive results. Across the Midwest we help clients from every sector, including human service agencies, health centers, schools, affordable housing developers, and healthy food grocery operators. Staff contribute extensive business experience and an unrivaled connection to the mission of IFF to the clients we serve. Equity, Diversity, and Inclusion Partnering to create thriving communities is at the heart of everything we do. We leverage knowledge, capital, and resources to advance equitable and transformational outcomes in under-resourced communities, guided by our commitment to be an inclusive, anti-racist and anti-oppressive institution that honors communities as asset-rich and as experts in their own stories. Basic Job Function Based in the Saint Louis, Missouri office, the Owner’s Representative (OR) manages facility design and construction phases on behalf of our nonprofit clients for their renovation and new construction projects. work associated with the construction and building analysis of RES projects. The Owner’s Representative participates in projects led by other RES staff, as well as directly coordinates and manages several small- to large-sized projects and Project Teams simultaneously under the supervision of the Director of Real Estate Solutions, and in close connection with the Director of Consulting for Design and Construction. This includes conducting site visits and analyses on potential buildings for clients, conducting facilities assessments and providing analyses of facilities, taking a lead role in managing the design process on construction projects, managing all aspects of construction projects, project accounting and reporting, and managing client relationships during the construction phase of projects. The Owner’s Representative works on many real estate projects simultaneously, participates in departmental planning meetings for projects, is an active Project Team Member on projects, and supports the work of the Senior Vice President and other RES staff as necessary to further IFF’s mission in the Southern Region market. This includes an active role in Business Development for IFF and the Real Estate Solutions Department. IFF is looking for candidates with a commitment to the work we do who can demonstrate their creativity, diligence, enthusiasm, growth-mindset, thoughtfulness, and passion to make meaningful change in the areas of economic and racial justice. Requirements Core Responsibilities: 1. Conducts site visits of buildings for potential lease or purchase by clients, assesses buildings and their systems for suitability for client’s intended purpose, and provides analyses of such buildings for Project Team Leaders., 2. Conducts facilities assessments of clients’ existing facilities according to the policies and procedures of the RES Department, assesses facilities’ major systems, layout, structure and suitability for program purposes, analyzes data collected through facilities assessments, and provides written and visual recommendations for modifications or improvements to Project Team Leaders., 3. Coordinates services of architects and engineers and other professionals in connection with the design phase of projects. Ensures that such professionals are providing services according to the project criteria set, and the project schedule and budget., 4. During the construction phase of assigned RES projects, coordinates all aspects of construction management ensuring that project goals and milestones are being met. • Solicits bids from and secures various real estate professionals and vendors for work on projects. Evaluates and makes recommendations on bids and negotiates terms of works and approves hiring of vendors., • Coordinates pre-construction work associated with projects including securing construction estimates and any other work necessitated by the project., • Oversees securing permits for construction projects including meeting with government officials and addressing problems that arise to ensure permit is secured according to schedule., • Assists with the negotiation of construction contracts and architectural contracts for construction projects., • Reviews architectural plans, construction drawings and performance specifications for accuracy; identifies areas for costs savings and works with architects to produce plans that meet clients’ budgets., • Manages relationships with contractor and architect during construction, attends construction meetings, reviews and keeps track of shop drawing submittals, reviews and approves change orders, and works toward resolving construction-related disputes that arise., • Manages and tracks all construction-related accounting (including construction escrows) to ensure that project stays within budget., • Assesses the status of projects against their plan and schedule, identifies actual or potential problems, and facilitates and guides solutions to ensure that the projects are completed as planned., • Keeps Managing Director, Senior Vice President of Real Estate Solutions or Project Team Leader apprised of progress through regular updates or meetings and including them on important correspondence related to the project. 1. Assist Senior Project Manager to prepare development scenarios and cost estimates for clients., 2. Assists other Project Team Leaders as a Project Team Member in a supporting capacity and carries out duties as assigned by the Project Team Leader., 3. Assists Owner’s Representative Team Manager, Managing Directors and Senior Vice President of Real Estate Solutions with the development and improvement of systems and procedures for project and team management within RES., 4. Makes presentations to and facilitates meetings with clients, represents IFF Real Estate Solutions at meetings, presentations and events, when requested by the Managing Director of RES and prepares written materials on projects for other IFF departments as needed., 5. Manages construction or repair work associated with the IFF’s asset management portfolio as necessary, including visiting sites, assessing facilities, hiring vendors, and working on specific projects that arise related to IFF-owned buildings., 6. Participates in department knowledge sharing and training efforts by making presentations, conducting research, and assisting in technical committees in support of department performance goals., 7. Advise clients, architects, and contractors on equitable procurement procedures in support of the economic and racial justice goals of the clients and IFF., 8. Maintains required job knowledge and skills and core professional competencies. Attends and participates in required educational programs and staff meetings., 9. Assist in generating additional business for the department and performs other duties as assigned., 10. Demonstrates a commitment to equity, diversity, and inclusion. Promotes an environment of empathy and respect, ensures the inclusion of all team members, and will actively engage in EDI events and learning opportunities., 11. Perform other projects as assigned. Performance Measures: 1. Successful completion of assigned projects according to goals set for each project, the project budget and schedule, and the RES department’s policies and procedures. Completed projects meet quality standards., 2. Demonstrated ability serving as clients’ advisor, including high level of client satisfaction with respect to services provided, client goals accomplished, and reports produced., 3. Achieve and maintain the highest quality of work product and level of excellence for both internal and external clients within time and budget constraints., 4. Internal and external meetings are facilitated in an organized way and are meaningful to the participants. Outcomes of these meetings are analyzed and well presented., 5. Continually seek to achieve efficiency and other improvements in all operations., 6. Achieve and maintain a superior level of satisfaction and working relationship with all internal and external clients, partners and team members in the development and execution of contract and project efforts., 7. Written reports are complete, accurate and clear and follow policies and procedures., 8. Oral presentations are clear, well organized, comprehensive and persuasive. Appropriate supporting material and visual aids are well utilized and enhance the presentation., 9. Cultivates a culture of openness in information sharing. Encourages open communication, cooperation, and the sharing of knowledge., 10. Models personal accountability that promotes ownership and engagement., 11. Builds and maintains effective working relationships with colleagues, peers and team members., 12. Values and supports differences in others, contributing to an inclusive work environment. Demonstrates the ability and willingness to communicate effectively with people of diverse backgrounds and experiences to create a collaborative, collegial, and caring community., 13. High level of satisfaction with both internal colleagues and external contacts. Position Qualifications: Education: Bachelor’s Degree required, preferably in architecture, engineering, construction management or similar. Advanced degree in real estate, architecture, construction management, or engineering preferred. Previous Experience: At least two years’ experience in architecture, engineering, construction management, facilities management, or real estate development required. Additional Requirements: Minimal regional travel is required. The Owner’s Representative may be required to work throughout Missouri, Kansas, and southern Illinois (Southern Region) and travel to any of the IFF Real Estate Solutions 8 offices to support the Real Estate Solutions staff working in those markets. The Owner’s Representative will visit abandoned buildings and vacant lots and inspect them fully, and inspect construction project sites. Occasional evening and weekend work may be required. Standard Benefits: • Medical, dental, and vision insurance, • Paid time off, • 401(k) retirement plan with employer contribution, • Life Insurance, • Short and long term disability Work-Life Balance Benefits: • Hybrid workplace, • Summer Fridays Employee Development Benefits: • Professional development stipend, • Mentorship program Miscellaneous: • Wellness programs, • Employee assistance, • Referral Bonuses IFF does not offer the following: • relocation package, • 100% remote, • provide sponsorship to applicants who require or will require a work permit. Check off only some boxes in the requirements listed above. Studies have shown that marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every qualification. So, if you're excited about this role, we encourage you to apply. Application Instructions: Please visit the Careers section of our website to apply online. A resume is required, a cover letter is appreciated. IFF values equity, diversity, and inclusion as part of its mission to strengthen nonprofits and the communities they serve. IFF is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.

Description Title: Underwriter Employee Status: Full Time – Exempt Salary: Grade 4 Starting range of $70,600 – $79,400| St. Louis Starting range of $63,600 – $71,600| Kansas City Reports to: Director of Lending, Southern Region Department: Capital Solutions Location: St. Louis, MO or Kansas City, MO Hybrid: In office: T/W | WFH: M/Th/F Department Function: Capital is a critical resource that’s often beyond the reach of nonprofits serving communities with limited resources. IFF works hard to change that. For more than 30 years, IFF has specialized in flexible lending products that help nonprofits achieve their growth goals and best serve their communities. IFF’s clients include human services agencies, supportive housing providers, schools, health clinics, arts organizations, community centers and a full spectrum of other nonprofit organizations. Racial inequality in property values still exists today. IFF takes a different approach to underwriting that isn’t limited by appraisals, but instead is informed by a deep understanding of nonprofit operations and the importance of nonprofit facilities to communities. IFF provides lending to our clients uniquely designed to serve nonprofits with no appraisals on commercial projects, as low as five percent up front, and long-term loans with no prepayment penalties. Loans can be used for acquisition, facility improvement, equipment and vehicles, and affordable housing. Capital Solutions is part of IFF’s Core Business Solutions which is a cross-cutting team that sits at the nexus of nonprofits, communities, and IFF technical knowledge. The group provides thought leadership and expertise to drive corporate strategy across markets. The primary business units in Core Business Solutions are Capital Solutions, Real Estate Solutions, Community Development Solutions, Home First, Legal and Compliance. The Organization IFF is a mission-driven lender, real estate consultant, and developer that helps communities thrive. Key to our success has been a deep sense of purpose, a broad perspective, and a relentless focus on achieving positive results. Across the Midwest we help clients from every sector, including human service agencies, health centers, schools, affordable housing developers, and healthy food grocery operators. Staff contribute extensive business experience and an unrivaled connection to the mission of IFF to the clients we serve. Equity, Diversity, and Inclusion Partnering to create thriving communities is at the heart of everything we do. We leverage knowledge, capital, and resources to advance equitable and transformational outcomes in under-resourced communities, guided by our commitment to be an inclusive, anti-racist and anti-oppressive institution that honors communities as asset-rich and as experts in their own stories. Basic Job Function Analyze and evaluate loan applications and make appropriate recommendations regarding loan approval. Work closely with lenders to ensure thorough and efficient throughput of loan requests. IFF is looking for candidates with a commitment to the work we do who can demonstrate their creativity, diligence, enthusiasm, growth-mindset, thoughtfulness, and passion to make meaningful change in the areas of economic and racial justice. Requirements Core Responsibilities: 1. Key point of contact for client loan requests. Responsible for underwriting, seeking approval, and facilitating the closing and monitoring of loans, including those requiring complex structuring. • Responsible for guiding prospective borrowers through the loan application, approval and closing process., • Screens projects for alignment with IFF and department goals. Evaluates loan requests, including the agency's financial condition and projections, site analysis and building plans, operating plans, potential risks and other relevant data to support a recommendation of whether or not to make a loan. Follow up as necessary with agency and others to obtain additional information., • Coordinating as necessary with the Chief Credit Officer, underwrite, structure, package and present loan recommendations for approval to loan committees. Document terms and conditions and issue commitment letter., • Provide technical assistance on financing and financial systems to improve capacity of applicants and borrowers., • Support IFF’s Customer Relationship Management database with data input to ensure that accurate and comprehensive information on all aspects of loan program is readily available, from initial contact through project closing and long-term monitoring. Contribute quantitative and narrative materials for fund raising applications and required reporting., • Establish closing requirements and work with IFF Closing and Escrow Services team, borrower, attorneys, and others to facilitate closing process in timely and efficient manner., • Work with the Portfolio Management team to support post-close monitoring including customer check-ins or site visits as required. Coordinate customer relationship management with Portfolio Management and support effective relationship communications. Identify potential issues and support Portfolio Management work with the borrowing agency to minimize late payments and foreclosures. As needed, work with Portfolio Management to negotiate and follow up on restructures or workouts. 1. Works closely with lenders to ensure ultimate client satisfaction and regional production goals are being met. • Respond in a timely manner to inquiries from prospective borrowers, providing information regarding IFF lending programs, assessing loan readiness, and assisting as necessary to prepare loan submissions and related paperwork., • Follow up in a timely manner with leads provided through telephone calls, meetings or other marketing efforts., • Conduct in-person and virtual presentations or workshops for customers and prospective borrowers as arranged and scheduled with the Managing Director of Lending or in coordination with other partners., • Closely coordinate with lenders to ensure clear roles and responsibilities for each client and/or project to ensure efficient and high quality results. 1. Participate with other Capital Solutions staff to research, develop, and improve lending programs, policies and procedures, marketing materials, application forms, tracking procedures, program goals, and general communications., 2. Demonstrates a commitment to equity, diversity, and inclusion. Promotes an environment of empathy and respect, ensures the inclusion of all team members, and will actively engage in EDI events and learning opportunities., 3. Perform other projects as assigned. Performance Measures: 1. Achievement of team lending and program goals. Long term quality of closed loans., 2. Complete, accurate, and thoughtful analysis for thorough understanding of underwriting and lending issues on all loan applications and portfolio and risk assessment reports., 3. Solutions to identified issues and challenges relating to loan program implementation., 4. Cultivates a culture of openness in information sharing. Encourages open communication, cooperation, and the sharing of knowledge., 5. Models personal accountability that promotes ownership and engagement., 6. Builds and maintains effective working relationships with colleagues, peers and team members., 7. Values and supports differences in others, contributing to an inclusive work environment. Demonstrates the ability and willingness to communicate effectively with people of diverse backgrounds and experiences to create a collaborative, collegial, and caring community., 8. High level of satisfaction with both internal colleagues and external contacts. Position Qualifications: Education: Bachelor’s Degree or equivalent combination of education and/or experience required. Preference in business, accounting, or finance backgrounds. Previous Experience: • Five years’ experience in banking, finance, or real estate finance required., • Demonstrated competence in commercial lending terminology and credit/financial statement analysis., • Experience with marketing loan products. Special Knowledge & Skills: • Familiarity with the nonprofit sector, • Familiarity with construction and lending practices and terminology, • Comfortable in presentation and workshop situations Additional Requirements: Regular travel throughout the Midwest region; occasional early start or extended hours and evening or weekend work. Standard Benefits: • Medical, dental, and vision insurance, • Paid time off, • 401(k) retirement plan with employer contribution, • Life Insurance, • Short and long term disability Work-Life Balance Benefits: • Hybrid workplace, • Summer Fridays Employee Development Benefits: • Professional development stipend, • Mentorship program Miscellaneous: • Wellness programs, • Employee assistance, • Referral Bonuses IFF does not offer the following: • relocation package, • 100% remote, • provide sponsorship to applicants who require or will require a work permit. Check off only some boxes in the requirements listed above. Studies have shown that marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every qualification. So, if you're excited about this role, we encourage you to apply. Application Instructions: Please visit the Careers section of our website to apply online. IFF values equity, diversity, and inclusion as part of its mission to strengthen nonprofits and the communities they serve. IFF is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.

Welcome to — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of , one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. Location & Flexibility Our Zendesk Customer Success Manager will be an integral part of our CX Platforms Team at TELUS Digital. This role will have the option to be in a Work From Near (Hybrid) capacity based out of one of the following offices: Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA, OR in a Work From Anywhere (Remote) capacity from within the U.S. TELUS Digital is seeking an exceptional Zendesk Customer Success Consultant (AI & Support Ops) to help clients accelerate value from their Zendesk and Zendesk for Contact Center solutions. This role requires deep Zendesk expertise, a customer-centric consulting approach, and the ability to deliver hands-on configuration and practical solutions in a fast-paced, agile environment. This is primarily a managed services and post-go-live optimization role, with the opportunity to lead AI expert advisory engagements as part of our services. As part of our customer success, managed services, and support operations consulting team, you will partner with client stakeholders and TELUS Digital delivery teams to optimize Zendesk solutions after go-live. You will lead post-go-live support and optimization by triaging issues, identifying root causes, implementing configuration enhancements, and advising on best practices to improve efficiency, agent experience, and resolution outcomes. You will also enable teams through documentation, training, and change adoption. A core focus of this role is AI adoption and optimization to increase automated and assisted resolution. You will accelerate customers’ time to value by driving adoption and operational excellence for Zendesk AI, from initial deployment through scale, leveraging capabilities such as Copilot, automation, bots, and QA features to increase productivity, improve resolution rates, and enhance self-service and reporting. This role also supports TELUS Digital’s AI advisory offerings, providing phased guidance and ongoing optimization for Zendesk AI Agents and/or Zendesk Copilot. This role is ideal for someone passionate about improving customer experiences and energized by continuous optimization of Zendesk and AI-enabled support operations. Managed Services Delivery & Customer Success Deliver billable managed services for Zendesk and Zendesk Contact Center, focused on platform health, adoption, and measurable outcomes Manage a portfolio backlog of optimization, maintenance, and enhancement requests, including intake, scoping, prioritization, and progress updates Respond to reactive requests while providing proactive recommendations to improve performance and adoption Coordinate escalations and high-impact issues, communicating clearly and driving resolution to maintain customer confidence Support Operations Advisory & Optimization Lead discovery and needs assessments to understand support goals, pain points, and constraints Advise clients on best practices across ticket lifecycle, SLAs, routing, escalation, and agent workflows Translate operational recommendations into practical platform changes and process improvements Zendesk Administration & Configuration Configure and optimize Zendesk capabilities across Support, Guide, Messaging, and voice or contact center workflows Build and maintain workflows using Zendesk configuration tools such as triggers, automations, views, macros, and forms Manage configuration changes with testing, validation, and clear documentation AI Adoption & Resolution Acceleration Drive adoption and optimization of Zendesk AI capabilities, including Copilot, AI Agents, automation, and QA features Improve assisted resolution through AI-supported summaries, suggested replies, and agent guidance Improve automated resolution through effective bot experiences, containment, and handoff to agents Monitor AI performance and quality, then tune workflows and knowledge sources to improve results over time AI Expert Advisory Engagements Deliver billable AI expert advisory engagements that help clients define use cases, success metrics, and an AI adoption roadmap Provide phased guidance across AI rollout, expansion, and ongoing optimization to improve automated and assisted resolution Produce clear recommendations and action plans, and track progress against agreed outcomes Reporting, Analytics & Support Insights Build and maintain dashboards and reporting to track volume, backlog, resolution performance, and key support KPIs Analyze ticket and CSAT data to identify trends, root causes, and improvement opportunities Provide clear recommendations and stakeholder updates based on data and observed outcomes Enablement, Documentation & Change Adoption Deliver training and workshops for admins, leaders, and agents to support adoption of new workflows and AI features Create and maintain practical documentation including runbooks, playbooks, and configuration notes Improve self-service and knowledge by assessing Help Center performance and recommending content updates Integrations & Technical Troubleshooting (Partner with Engineering) Troubleshoot issues across configuration, routing, APIs, and webhooks, and coordinate escalation to engineering when needed Support integration discovery and requirements, and assist with testing and validation Document incidents, root cause findings, and remediation steps to prevent repeat issues Bachelor’s degree in Business, Computer Science, Engineering, or equivalent practical experience 3+ years in customer success, managed services, CRM/contact center consulting, or support operations roles with hands-on Zendesk responsibility Zendesk Expertise: Proven experience configuring and optimizing the Zendesk Suite (workflows, routing, roles/permissions, Guide/knowledge, and reporting); experience with Zendesk Contact Center is an asset AI and Automation: Experience driving adoption and optimization of Zendesk AI capabilities such as Copilot, AI Agents, and QA features, with a focus on improving assisted and automated resolution Support Operations Knowledge: Strong understanding of support processes and metrics, including ticket lifecycle, SLAs, knowledge management, and omnichannel operations Technical Aptitude: Comfortable troubleshooting configuration and integration issues, reading API logs, and working with JSON (basic HTML/CSS/JavaScript and XML are a plus) Consulting and Delivery Skills: Ability to lead discovery, translate business problems into practical recommendations, scope and estimate work, and manage a prioritized backlog across customers Communication and Client Management: Strong stakeholder management and written communication skills; able to build trusted relationships with both technical teams and senior leaders Zendesk Certifications: Zendesk Certified Support Administrator and/or other relevant Zendesk certifications Managed Services Experience: Experience supporting a portfolio of customers, balancing competing priorities, and delivering outcomes within subscription-based or hours-based services AI Advisory Experience: Experience delivering structured AI advisory engagements, success plans, and optimization roadmaps tied to measurable outcomes Integrations (Partnered): Familiarity with REST APIs, webhooks, and middleware; able to support discovery and troubleshooting while partnering with engineering for complex builds Platform Breadth: Experience with other CRM/CCaaS platforms (e.g., Salesforce Service Cloud, Microsoft Dynamics, Genesys, Five9, Amazon Connect) Facilitation: Strong workshop and training facilitation skills for admins, agents, and leadership audiences At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us. For more information on how we use your information, see our .

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. The Role The Sr. Technical Consultant, Expert Services is the functional and technical expert of a customer engagement team – consulting with customers and configuring the ServiceNow Platform products based on configuration best practices – all with the goal of accelerating and driving customer business outcomes. What you get to do in this role: • Creation and delivery of platform solutions that take in to account long term technical architecture, process design and ServiceNow technical standards, • Support the engagement efforts related to platform wide process definition, re-engineering, improvement and gap analysis of current/future-state processes and functionality during workshops with key customer sponsors and stakeholders, • Advise customers in their efforts to take advantage of the ServiceNow Platform capabilities in their efforts to improve their existing processes, • Lead customer design workshops across multiple ServiceNow platform products and capabilities., • Guiding customers in completing required documentation such as business requirement workbooks for technical aspects of the solution, • Drafting more technically-focused user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them, • Guides and provides ad-hoc oversight/training for the customer’s future system administrators throughout the engagement, • Lead technical aspects of project delivery and solution delivery for engagements, sometimes providing oversight and unit testing of partner resources development, • Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes, • Develop required integration components (SSO, LDAP, etc.) with multiple systems, • Prepare all customer-facing deliverables focused on the technology and responsible for quality of configured/developed solution, • Juggle multiple and complex projects/initiatives, • Promoting continuous improvement practices for delivery/engagement materials, • Supporting specific sales activities when required, • Providing training and mentoring to other members of the ServiceNow delivery team and partner ecosystem upon request, • Up to 50% travel annually, driven by customer needs and internal meetings, • Active TS/SCI Clearance with Full Scope Polygraph (FSP) Required, • 3 years of experience working in US federal agencies and environment with ServiceNow Government Community Cloud (GCC)., • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry., • ServiceNow security experience including Vault, Edge Encryption and Data Privacy, • ServiceNow Domain Separation, • At least 5 years of hands-on configuration/development experience for complex, highly-capable, technologies – inclusive of integrations and portals, • Demonstrated ability to influence and consult (providing options with pros, cons and risks) in a complex and varied customer environments, while providing thought leadership to customer sponsors/stakeholders in solving business process and/or technical problems, • Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies, • Experience with data management, database design, and database concepts, • Experience working with self-hosted installations of the ServiceNow platform, • Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies, • Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity, • ServiceNow certifications Certified System Administrator (CSA), Certified Application Developer (CAD), • Proven team player and team builder For positions in this location, we offer a base pay of $121,700- $213,000 plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. _. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact _for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

Accounts Payable Specialist - Remote At Windsor Management, we're constantly expanding and seeking talented individuals to join our growing team. This position is open year-round to support our continued growth and ensure we attract top talent whenever you're ready to make your next career move. The compensation for this role is commensurate with the cost of living in the Bay Area. The compensation will be adjusted to reflect the standard of living in the applicant's location. An Ideal Candidate- You’re the one people go to when nobody else can solve a problem.- People follow your ideas because you have repeatedly earned their trust.- You can convince others, not because you are trying to sell something, but because you truly believe your output and have done your homework.- You are described as a problem solver, collaborative, responsive, and customer service oriented. About WindsorAt our core, we are our people. Our mission is to be the premier company for a commercial property management career. We want talented teammates with whom we can work and win together. We do constant training, both structured and informal, to always make ourselves better. We strike the balance on speed and accuracy, owning our work through responsibility and delegation versus collaboratively relying on each other as a high trust team, and solidifying procedures and establishing new ones. We know employees may leave our company over time, but we want to create an environment so amazing that it never crosses your mind. But if you do leave, we want you to know the value of the skills and development gained at Windsor so you can continue to thrive. With the best people both doing our own work and chipping in to make Windsor and each other better, Windsor can continue to thrive and grow which creates more opportunities for everyone to develop. Our ServiceIn an ideal world, tenants would pay their rent on time, buildings would never have any issues, and the building owners could ride off into the sunset. The world isn’t ideal. Rents are late. Things break. Help is needed. That is where we step in. Windsor provides a white glove service so owners can still ride off into the sunset. Windsor GrowthOur reputation drives our growth. Our growth has been 100% word of mouth referrals from happy clients and vendors. It is a testament to our collective, quality output and a testament to the staff we hire. Windsor was recognized in the Top 100 Fastest Growing Companies in the Bay Area in 2024, 2023 and 2022. What Success Looks Like for YouIt is valuable for our incoming Senior Commercial Property Accountants to get up to speed steadily, and we want you to take the time to invest in skills and development as you learn our processes. We do not manage to KPIs. Instead, we lead through communication and trust. Collectively the team knows who they can go to with questions. They know who always delivers. They know who can solve the hardest, trickiest problems. That is how we define success. Responsibilities- Process accounts payable and invoices with a high volume weekly.- Reconcile vendor statements, conduct research, and rectify discrepancies.- Assist in month-end closing procedures.- Reconcile vendor statements and handle tenant chargebacks.- Assist in bank statement reconciliation.- Maintain the vendor database.- Investigate and resolve invoice discrepancies and issues.- Communicate with vendors regarding credits, discrepancies, and other inquiries.- Handle 1099 year-end filings.- Collaborate with property managers to fully manage assets, owners, and tenants. The above is not a comprehensive list, and other duties may be assigned. Tangible Background Skills Needed- Strong attention to detail and a solid understanding of general accounting principles.- Excellent verbal and written communication skills for effective interaction with personnel at all levels.- Ability to prioritize and work independently with minimal supervision.- Ability to apply common sense understanding to carry out instructions in written or verbal form.- Problem-solving skills in dealing with variables within standardized situations.- Microsoft Office skills, including Excel, Word, and Outlook.- Solid understanding of accounting procedures.- Compliance with all departmental policies, accounting procedures, and standards.Adept at maintaining organization, self-driven, and proficient in meeting rigorous reporting timelines Preferred Background Skills- Yardi Voyager Experience BenefitsAt Windsor, we are committed to the well-being of our staff. • Federal Holidays: We observe the 11 Federal Holidays and close our office.- Vacation PTO: There are 15 earned days of vacation PTO in your first year, stepping up to 20 days thereafter. - Sick PTO: We have our standard 5 sick PTO days per year.- Windsor Days PTO: Between the Federal Holidays, Vacation PTO, and Sick Days, you will have 31 guaranteed days of vacation per year for your first year, increasing to 36 days in your second year. This does not include Windsor days. We may also observe Windsor days, which are days we close the office early. For example, a half day on the day before Thanksgiving, a half day on Christmas Eve, a half day on New Year’s Eve, etc. However, Windsor Days are not guaranteed to be offered on an annual basis. The offering of Windsor Days depends on the needs of the business!- Medical Coverage: We offer a Kaiser HMO Plan and a Blue Shield PPO Plan.- Vision and Dental: Our Vision and Dental is through Ameritas.- Long Term Disability: Benefit Amount: 60% of pre-disability monthly earnings up to $10,000 per month.- 401k Plan: We offer a 401k plan with company matching via Guideline. Your contributions vest immediately, and Windsor will match 100% of the first 3% of your salary and 50% of the next 2% of your salary (so if you contribute 5%, Windsor matches 4% of your salary).- HRA Plan: Those who enroll in our Medical plan will get their first $4,000 (if participating as an individual), or first $8,000 (if participating as a family), covered by Windsor.- FSA Dependent: We offer an FSA Dependent care that you can choose to participate in up to the federal maximum.- FSA Medical: We offer an FSA Medical care that you can choose to participate in up to the federal maximum.- Life Insurance: Employer-sponsored life and LTD plans are available, including a level with guaranteed coverage. You pay the premiums if you participate but it is done on a pre-tax basis.- Benefits Consultant: We are partnered with Cavignac, so our team has a Benefits advisor. Other Fun Facts About Windsor Management- We care A LOT about investing in our teams! We were recently recognized as a _!- We’re growing! We won Top 100 Fastest Growing San Francisco Businesses by the SF Times in 2022, 2023, and 2024.- We're in the honor roll! Due to our growth for the last three years, we are now recognized in the San Francisco Business Times’ Honor Roll!- Our growth has been organic! We have grown 100 percent through word of mouth! We invest in our team so they can then invest in our clients! Happy clients have referred other happy clients!- We are female founded and owned! We are recognized as the Top 100 Female-Owned San Francisco Businesses by the San Francisco Business Times – for the last three years (2022, 2023, 2024).- We train our team! We believe that the success of our team depends on the education and resources we give our team, so we train as a company monthly!- We give back to our communities! We have volunteer events that we participate in every quarter! Note to Third-Party AgenciesWe request that third-party agencies refrain from contacting us regarding this job posting. We are managing the recruitment process internally and will not be considering applications or services from external agencies. Thank you for respecting our recruitment process.$55,000 - $85,000 a yearThe compensation for this role is commensurate with the cost of living in the Bay Area. The compensation will be adjusted to reflect the standard of living in the applicant's location.

Description Title: Senior Closing and Escrow Services Officer Employee Status: Full Time Exempt Salary: Grade 3 Starting range of $55,500 - $69,400 |Indiana Starting range of $61,600 - $77,000 |Chicago | Detroit Reports to: Manager of Escrow Matrix Reporting: Manager of Closing Department: Capital Solutions Location: Indianapolis In; Chicago, IL; Detroit, MI Hybrid Remote: In office: T/W | Remote: M/Th/F Department Function: Maintain a program of flexible loan products to organizations serving low-income communities; design programs to assist the target market in obtaining financing. The Organization IFF is a mission-driven lender, real estate consultant, and developer that helps communities thrive. Key to our success has been a deep sense of purpose, a broad perspective, and a relentless focus on achieving positive results. Across the Midwest we help clients from every sector, including human service agencies, health centers, schools, affordable housing developers, and healthy food grocery operators. Staff contribute extensive business experience and an unrivaled connection to the mission of IFF to the clients we serve. Equity, Diversity, and Inclusion Partnering to create thriving communities is at the heart of everything we do. We leverage knowledge, capital, and resources to advance equitable and transformational outcomes in under-resourced communities, guided by our commitment to be an inclusive, anti-racist and anti-oppressive institution that honors communities as asset-rich and as experts in their own stories. Basic Job Function The Senior Closing and Escrow Services Officer coordinates and facilitates the loan closing process and loan advances related to construction projects or other multiple loan advances. Careful documentation and file retention is a critical function. IFF is looking for candidates with a commitment to the work we do who can demonstrate their creativity, diligence, enthusiasm, growth-mindset, thoughtfulness, and passion to make meaningful change in the areas of economic and racial justice. Requirements Core Responsibilities: 1. Coordinates all construction loan closings for Capital Solutions. May also assist with other loan closings for Affordable Housing, NMTC or other special loan programs as appropriate. • Interacts directly with customers on loan closing requirements, closing and construction loan process., • Develops closing checklists and collects required due diligence documentation., • Maintains and reviews loan-closing documents and payout files., • Works with IFF attorneys and/or outside legal counsel in all aspects of loan document preparation and review of other items for closings. 1. Maintains and reviews construction loan documents and payout files for all Capital Solutions construction loans. • Reviews construction payout packages which may include owner’s sworn statements, contractor invoices and change orders, lien waivers, and construction budgets to assure they support the amount of funding requested for accuracy and completeness,, • Collaborate with borrower set up accurate construction budget to get towards project completion complying with loan approval., • Works with title company and escrow agent to establish construction escrows and advances., • Engages and review reports from independent third-party inspection reviewer to support construction loan advances., • Assists in establishing loan advance disbursement schedule., • Work directly with borrowers to resolve budget, documentation, or payout concerns., • Works with IFF attorneys to collect post-closing documents from title companies and outside attorneys., • Uses IFF systems including Microsoft Dynamics CRM, Microsoft Office, Microsoft Outlook, LoanWare in performing job duties and responsibilities., • Maintains required job knowledge and skills and core professional competencies. Attends and participates in required educational programs and staff meetings., • Performs other duties as assigned. 1. Demonstrates a commitment to equity, diversity, and inclusion. Promotes an environment of empathy and respect, ensures the inclusion of all team members, and will actively engage in EDI events and learning opportunities., 2. Perform other duties as assigned. Performance Measures: 1. Timely completion of loan closings and construction payout production to meet department goals., 2. Accurate and complete loan documentation in organized files during and after loan closings and for construction loan advances., 3. Efficient use of time and ability to manage multiple tasks., 4. High level of customer satisfaction with respect to loan closings and loan disbursement., 5. Cultivates a culture of openness in information sharing. Encourages open communication, cooperation, and the sharing of knowledge., 6. Models personal accountability that promotes ownership and engagement., 7. Builds and maintains effective working relationships with colleagues, peers and team members., 8. Values and supports differences in others, contributing to an inclusive work environment. Demonstrates the ability and willingness to communicate effectively with people of diverse backgrounds and experiences to create a collaborative, collegial, and caring community., 9. High level of satisfaction with both internal colleagues and external contacts. Position Qualifications: Education: Bachelor’s or Associate Degree required in business administration or finance, or a paralegal certification preferred. Knowledge of construction practices and terminology. Minimum of five+ years experience in commercial loan closings, commercial loan operations and/or construction loan funding with a financial institution and or title company. Experience with multifamily closings is desirable. Previous Experience: Direct experience with commercial lending, construction, or construction loan funding; excellent customer service and communication skills for one-on-one interaction with borrowers; ability to manage multiple projects; ability to learn and use a wide variety of computer software including word processing, database programs, spreadsheets, customer management, email and bank systems; good communication (written and oral) and interpersonal skills. Additional Requirements: Minimal regional travel may be required. IFF does not offer the following: • relocation package, • 100% remote, • provide sponsorship to applicants who require or will require a work permit. Check off only some boxes in the requirements listed above. Studies have shown that marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every qualification. So, if you're excited about this role, we encourage you to apply. Application Instructions: Please visit the Careers section of our website to apply online. Both a resume and cover letter are required. IFF values equity, diversity, and inclusion as part of its mission to strengthen nonprofits and the communities they serve. IFF is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.

Description Title: Senior Lender Employee Status: Full Time Salary: Grade 5 Starting range of $81,200 – $101,500 | Chicago Reports to: Managing Director of Lending, Chicago Department: Capital Solutions Location: Chicago, IL Hybrid: In office: T/W | WFH: M/Th/F Department Function: Capital is a critical resource that’s often beyond the reach of nonprofits serving communities with limited resources. IFF works hard to change that. For more than 30 years, IFF has specialized in flexible lending products that help nonprofits achieve their growth goals and best serve their communities. IFF’s clients include human services agencies, supportive housing providers, schools, health clinics, arts organizations, community centers and a full spectrum of other nonprofit organizations. Racial inequality in property values still exists today. IFF takes a different approach to underwriting that isn’t limited by appraisals, but instead is informed by a deep understanding of nonprofit operations and the importance of nonprofit facilities to communities. IFF provides lending to our clients uniquely designed to serve nonprofits with no appraisals on commercial projects, as low as five percent up front, and long-term loans with no prepayment penalties. Loans can be used for acquisition, facility improvement, equipment and vehicles, and affordable housing. Capital Solutions is part of IFF’s Core Business Solutions which is a cross-cutting team that sits at the nexus of nonprofits, communities, and IFF technical knowledge. The group provides thought leadership and expertise to drive corporate strategy across markets. The primary business units in Core Business Solutions are Capital Solutions, Real Estate Solutions, Community Development Solutions, Home First, Legal and Compliance. The Organization IFF is a mission-driven lender, real estate consultant, and developer that helps communities thrive. Key to our success has been a deep sense of purpose, a broad perspective, and a relentless focus on achieving positive results. Across the Midwest we help clients from every sector, including human service agencies, health centers, schools, affordable housing developers, and healthy food grocery operators. Staff contribute extensive business experience and an unrivaled connection to the mission of IFF to the clients we serve. Equity, Diversity, and Inclusion Partnering to create thriving communities is at the heart of everything we do. We leverage knowledge, capital, and resources to advance equitable and transformational outcomes in under-resourced communities, guided by our commitment to be an inclusive, anti-racist and anti-oppressive institution that honors communities as asset-rich and as experts in their own stories. Basic Job Function Responsible for supporting the loan origination process by analyzing applicant financial, project and management capacity and preparing loan recommendations. Work closely with lenders across all IFF sectors and states on loan opportunities to determine long-term fit with IFF mission and credit requirements. Manages and maintains database information with responsibility for data integrity. IFF is looking for candidates with a commitment to the work we do who can demonstrate their creativity, diligence, enthusiasm, growth-mindset, thoughtfulness, and passion to make meaningful change in the areas of economic and racial justice. Requirements Core Responsibilities: 1. Primary borrower relationship manager for assigned region’s lending activities. Responsible for sourcing, underwriting, seeking approval, and facilitating the closing and monitoring of loans, including those requiring complex structuring. • Responsible for guiding prospective borrowers through the loan application, approval and closing process, • Screens projects for alignment with IFF and department goals. Evaluates loan requests, including the agency's financial condition and projections, site analysis and building plans, operating plans, potential risks and other relevant data to support a recommendation of whether or not to make a loan. Follow up as necessary with agency and others to obtain additional information., • Coordinating as necessary with the Chief Credit Officer, underwrite, structure, package and present loan recommendations for approval to loan committees. Document terms and conditions and issue commitment letter., • Provide technical assistance on financing and financial systems to improve capacity of applicants and borrowers., • Support IFF’s Customer Relationship Management database with data input to ensure that accurate and comprehensive information on all aspects of loan program is readily available, from initial contact through project closing and long-term monitoring. Contribute quantitative and narrative materials for fund raising applications and required reporting., • Establish closing requirements and work with IFF Closing and Escrow Services team, borrower, attorneys, and others to facilitate closing process in timely and efficient manner., • Work with the Portfolio Management team to support post-close monitoring including customer check-ins or site visits as required. Coordinate customer relationship management with Portfolio Management and support effective relationship communications. 1. Lead loan business development efforts to build and maintain a strong loan pipeline. Work with Marketing to implement appropriate outreach strategies, business development and sales activities. • Develop and pursue business leads from existing network of customers, contact with agencies and market influencers, community leaders and funders and follow up with generated leads, • Respond in a timely manner to inquiries from prospective borrowers, providing information regarding IFF lending programs, assessing loan readiness, and assisting as necessary to prepare loan submissions and related paperwork, • Conduct in-person and virtual presentations or workshops for customers and prospective borrowers as arranged and scheduled with the Managing Director of Lending or in coordination with other partners 1. Participate with other Capital Solutions staff to research, develop, and improve lending programs, policies and procedures, marketing materials, application forms, tracking procedures, program goals, and general communications., 2. Maintain required job knowledge, skills and core professional competencies. Attend and participate in required educational programs and staff meetings, 3. Demonstrates a commitment to equity, diversity, and inclusion. Promotes an environment of empathy and respect, ensures the inclusion of all team members, and will actively engage in EDI events and learning opportunities., 4. Perform other projects as assigned. Performance Measures: 1. Achievement of lending and program goals., 2. Complete, accurate, and thoughtful analysis for thorough understanding of underwriting and lending issues on all loan applications and portfolio and risk assessment reports., 3. Achievement of portfolio outreach and increasing the profile and visibility of IFF across the region., 4. Solutions to identified issues and challenges relating to loan program implementation., 5. Achievement of department lending and program goals in region., 6. Cultivates a culture of openness in information sharing. Encourages open communication, cooperation, and the sharing of knowledge., 7. Models personal accountability that promotes ownership and engagement., 8. Builds and maintains effective working relationships with colleagues, peers and team members., 9. Values and supports differences in others, contributing to an inclusive work environment. Demonstrates the ability and willingness to communicate effectively with people of diverse backgrounds and experiences to create a collaborative, collegial, and caring community., 10. High level of satisfaction with both internal colleagues and external contacts. Position Qualifications: Education: Bachelor’s Degree or equivalent combination of education and/or experience required, preferably in business, accounting, or finance. Previous Experience: • Seven years of experience in banking, finance, or real estate finance, • Demonstrated competence in commercial lending terminology and credit and financial statement analysis, • Experience marketing loan products Special Knowledge & Skills: Familiarity with the nonprofit sector strongly preferred; familiarity with construction and lending practices and terminology; strong interpersonal skills; comfortable in presentation and workshop situations; proficient computer software user, including spreadsheets (Excel) and databases. Additional Requirements: Occasional evening and weekend work. Standard Benefits: • Medical, dental, and vision insurance, • Paid time off, • 401(k) retirement plan with employer contribution, • Life Insurance, • Short and long term disability Work-Life Balance Benefits: • Hybrid workplace, • Summer Fridays Employee Development Benefits: • Professional development stipend, • Mentorship program Miscellaneous: • Wellness programs, • Employee assistance, • Referral Bonuses IFF does not offer the following: • relocation package, • 100% remote, • provide sponsorship to applicants who require or will require a work permit. Check off only some boxes in the requirements listed above. Studies have shown that marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every qualification. So, if you're excited about this role, we encourage you to apply. Application Instructions: Please visit the Careers section of our website to apply online. IFF values equity, diversity, and inclusion as part of its mission to strengthen nonprofits and the communities they serve. IFF is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.