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Summary: Overview As a Medical Staff Floor Manager at the ASPCA Animal Hospital, you'll play a key role in supporting access to compassionate, high-quality veterinary care for pets and their families - especially those who have experienced hardship. You'll energize and elevate a committed team, driving a high-performing medical floor while leading from the front as a visible role model. Who We Are AAH provides expert, urgent medical care to some of NYC's most vulnerable animals. As a component of the NYC safety net system, we provide subsidized care for animals whose owners are experiencing financial challenges and cannot otherwise afford medical care for their pet. We also provide medical care for animals who come to us through our internal partners, including victims of cruelty and neglect as part of our partnership with the NYPD. The ASPCA Animal Hospital (AAH) is passionate about minimizing fear, anxiety, stress, and pain in our patients. Team members in this position are responsible for providing services and communication to clients, members of the public, co-workers, and patients that are consistent with our practice's standards and Fear Free values. What You'll Do A Medical Staff Floor Manager reports directly to the Senior Director, Floor Managers, and has 10-12 direct reports. As the Medical Staff Floor Manager, you will serve as a critical leader in delivering a seamless and compassionate experience for clients and their pets, ensuring high-quality service from check-in through check-out. In this role, you will be responsible for optimizing daily operations, identifying opportunities for workflow improvements, and ensuring consistent implementation of ASPCA protocols and Fear Free practices. You will collaborate closely with leadership across AAH, and other ASPCA departments to align developmental strategies with organizational goals. As a people leader, you will provide direct supervision and mentorship to the LVT and HVA team members, fostering a positive, inclusive, and high-performing work culture. This includes overseeing daily operations, performance management, conflict resolution, and team development through regular coaching, constructive feedback, and tailored training initiatives. Additionally, you will monitor key performance indicators to evaluate service delivery, contribute to the development and enforcement of standard operating procedures, and actively participate in strategic planning to improve employee satisfaction and operational efficiency. Your leadership will be instrumental in building team resilience, driving accountability, and maintaining a service environment that reflects the ASPCA's core values of compassion, excellence, and commitment to animal welfare. Where and When You'll Work • The schedule for this position is Wednesday-Saturday 10a-8p onsite at our 92nd Street location., • This is a full-time position. Weekends may be required. Position may require occasional flexibility and occasional overtime. What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. • The target hiring range for this role is $68,000-$73,000 annually. For more information on our benefits offerings, visit our website. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: • Affordable health coverage, including medical, employer-paid dental, and optional vision coverage., • Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you., • Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year., • Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibility buckets are listed in general order of importance, and include but are not limited to: People Management & Development * Build strong relationships, provide clear direction, and encourage opportunities for development, including annual performance reviews (behavioral competency-based) and disciplinary action when necessary. * Develop and implement sound, simple policies and practices to improve AAH Standard Operating Procedures. * Listen to and understand employee concerns, encouraging employees to problem-solve and create viable solutions. * Build and maintain a strong-performing team. Utilize training, coaching, and continuous on-the-floor feedback to drive performance and ensure the teams have what they need to be successful. * Lead staff in appropriate and professional handling of any adverse client or patient events. * Assist in hiring, training, and onboarding, ensuring they foster a positive and productive work environment where patient care, client service, and our mission are a priority. * Listen to and understand employee concerns, encouraging staff to solve problems and provide viable solutions. * Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. * Promote and ensure the continual and consistent practice of using organizational core values and behavioral competencies. Set personal and team yearly goals and manage the yearly review process for all direct reports. * Mediate and/or de-escalate employee conflicts and manage disciplinary actions when necessary. * Drive cultural alignment by promoting and modeling the consistent practice of organizational core values and behavioral competencies across all levels of the team. * Foster continuous development by delivering regular, high-quality feedback and conducting quarterly one-on-one meetings with all direct reports. Operational Support * Maintain adequate staffing levels at all times; assign and/or re-assign appropriate responsibilities, as well as direct workflow to maximize productivity up to and after the close of business and maintain coverage in the event of call-outs, injuries, increased volume, etc. * Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. * Assist staff on the hospital floor with direct animal care at least 50% of the work week. * Review and approve operations team schedules as needed, time off, and timecards. * As a closing manager, ensure staffing is adequate, and teams have completed all duties before leaving. Communication & Leadership * Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. * Evaluate and improve operational systems by identifying opportunities for innovation and efficiency, and presenting data-driven recommendations to senior leadership that elevate patient care, client experience, and team productivity * Perform other duties as assigned * Oversee team performance and ensure a consistently high standard of care for all patients, in alignment with ASPCA policies, Fear Free guidelines, and organizational benchmarks * Demonstrate organizational agility by taking on additional strategic or operational duties as assigned, contributing to departmental goals, special projects, and long-term initiatives * Lead resolution of complex issues by proactively addressing concerns, de-escalating challenging situations, and implementing sustainable solutions that uphold organizational reputation and client trust Qualifications * Knowledge of basic veterinary terminology required * Ability to fill the job requirements of a hospital vet assistant * Proficiency in Excel, Word, and Power Point required * Ability to plan, organize and effectively lead in a high-paced and fast-moving environment. * Must be flexible and tactful in all communications * Must be self-confident, motivated and possess the ability to interact effectively with ASPCA employees, clients and the public Language * English required Education and Work Experience * High school degree required * Supervisory experience working in a veterinary hospital preferred. * Ability to direct people as well as to interact with people fairly and courteously. * Experience handling and restraining animals required Additional Information * We encourage a candidatewho demonstrates outstanding interpersonal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. Language: English (Required) Education and Work Experience: Bachelors, High School Diploma (Required) 2 years management experience preferred, Licensed NYS Veterinary Technician, preferred, Minimum of 5 years' experience working in a veterinary hospital preferred, Strong veterinary medical knowledge base Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees' protected leave for certain reasons. Click on the link to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here

Summary: Overview As a Medical Staff Floor Manager at the ASPCA Animal Hospital, you'll play a key role in supporting access to compassionate, high-quality veterinary care for pets and their families - especially those who have experienced hardship. You'll energize and elevate a committed team, driving a high-performing medical floor while leading from the front as a visible role model. Who We Are AAH provides expert, urgent medical care to some of NYC's most vulnerable animals. As a component of the NYC safety net system, we provide subsidized care for animals whose owners are experiencing financial challenges and cannot otherwise afford medical care for their pet. We also provide medical care for animals who come to us through our internal partners, including victims of cruelty and neglect as part of our partnership with the NYPD. The ASPCA Animal Hospital (AAH) is passionate about minimizing fear, anxiety, stress, and pain in our patients. Team members in this position are responsible for providing services and communication to clients, members of the public, co-workers, and patients that are consistent with our practice's standards and Fear Free values. What You'll Do A Medical Staff Floor Manager reports directly to the Senior Director, Floor Managers, and has 10-12 direct reports. As the Medical Staff Floor Manager, you will serve as a critical leader in delivering a seamless and compassionate experience for clients and their pets, ensuring high-quality service from check-in through check-out. In this role, you will be responsible for optimizing daily operations, identifying opportunities for workflow improvements, and ensuring consistent implementation of ASPCA protocols and Fear Free practices. You will collaborate closely with leadership across AAH, and other ASPCA departments to align developmental strategies with organizational goals. As a people leader, you will provide direct supervision and mentorship to the LVT and HVA team members, fostering a positive, inclusive, and high-performing work culture. This includes overseeing daily operations, performance management, conflict resolution, and team development through regular coaching, constructive feedback, and tailored training initiatives. Additionally, you will monitor key performance indicators to evaluate service delivery, contribute to the development and enforcement of standard operating procedures, and actively participate in strategic planning to improve employee satisfaction and operational efficiency. Your leadership will be instrumental in building team resilience, driving accountability, and maintaining a service environment that reflects the ASPCA's core values of compassion, excellence, and commitment to animal welfare. Where and When You'll Work • The schedule for this position is Wednesday-Saturday 10a-8p onsite at our 92nd Street location., • This is a full-time position. Weekends may be required. Position may require occasional flexibility and occasional overtime. What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. • The target hiring range for this role is $68,000-$73,000 annually. For more information on our benefits offerings, visit our website. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: • Affordable health coverage, including medical, employer-paid dental, and optional vision coverage., • Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you., • Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year., • Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibility buckets are listed in general order of importance, and include but are not limited to: People Management & Development * Build strong relationships, provide clear direction, and encourage opportunities for development, including annual performance reviews (behavioral competency-based) and disciplinary action when necessary. * Develop and implement sound, simple policies and practices to improve AAH Standard Operating Procedures. * Listen to and understand employee concerns, encouraging employees to problem-solve and create viable solutions. * Build and maintain a strong-performing team. Utilize training, coaching, and continuous on-the-floor feedback to drive performance and ensure the teams have what they need to be successful. * Lead staff in appropriate and professional handling of any adverse client or patient events. * Assist in hiring, training, and onboarding, ensuring they foster a positive and productive work environment where patient care, client service, and our mission are a priority. * Listen to and understand employee concerns, encouraging staff to solve problems and provide viable solutions. * Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. * Promote and ensure the continual and consistent practice of using organizational core values and behavioral competencies. Set personal and team yearly goals and manage the yearly review process for all direct reports. * Mediate and/or de-escalate employee conflicts and manage disciplinary actions when necessary. * Drive cultural alignment by promoting and modeling the consistent practice of organizational core values and behavioral competencies across all levels of the team. * Foster continuous development by delivering regular, high-quality feedback and conducting quarterly one-on-one meetings with all direct reports. Operational Support * Maintain adequate staffing levels at all times; assign and/or re-assign appropriate responsibilities, as well as direct workflow to maximize productivity up to and after the close of business and maintain coverage in the event of call-outs, injuries, increased volume, etc. * Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. * Assist staff on the hospital floor with direct animal care at least 50% of the work week. * Review and approve operations team schedules as needed, time off, and timecards. * As a closing manager, ensure staffing is adequate, and teams have completed all duties before leaving. Communication & Leadership * Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. * Evaluate and improve operational systems by identifying opportunities for innovation and efficiency, and presenting data-driven recommendations to senior leadership that elevate patient care, client experience, and team productivity * Perform other duties as assigned * Oversee team performance and ensure a consistently high standard of care for all patients, in alignment with ASPCA policies, Fear Free guidelines, and organizational benchmarks * Demonstrate organizational agility by taking on additional strategic or operational duties as assigned, contributing to departmental goals, special projects, and long-term initiatives * Lead resolution of complex issues by proactively addressing concerns, de-escalating challenging situations, and implementing sustainable solutions that uphold organizational reputation and client trust Qualifications * Knowledge of basic veterinary terminology required * Ability to fill the job requirements of a hospital vet assistant * Proficiency in Excel, Word, and Power Point required * Ability to plan, organize and effectively lead in a high-paced and fast-moving environment. * Must be flexible and tactful in all communications * Must be self-confident, motivated and possess the ability to interact effectively with ASPCA employees, clients and the public Language * English required Education and Work Experience * High school degree required * Supervisory experience working in a veterinary hospital preferred. * Ability to direct people as well as to interact with people fairly and courteously. * Experience handling and restraining animals required Additional Information * We encourage a candidatewho demonstrates outstanding interpersonal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. Language: English (Required) Education and Work Experience: Bachelors, High School Diploma (Required) 2 years management experience preferred, Licensed NYS Veterinary Technician, preferred, Minimum of 5 years' experience working in a veterinary hospital preferred, Strong veterinary medical knowledge base Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees' protected leave for certain reasons. Click on the link to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here

Summary: Overview As a Medical Staff Floor Manager at the ASPCA Animal Hospital, you'll play a key role in supporting access to compassionate, high-quality veterinary care for pets and their families - especially those who have experienced hardship. You'll energize and elevate a committed team, driving a high-performing medical floor while leading from the front as a visible role model. Who We Are AAH provides expert, urgent medical care to some of NYC's most vulnerable animals. As a component of the NYC safety net system, we provide subsidized care for animals whose owners are experiencing financial challenges and cannot otherwise afford medical care for their pet. We also provide medical care for animals who come to us through our internal partners, including victims of cruelty and neglect as part of our partnership with the NYPD. The ASPCA Animal Hospital (AAH) is passionate about minimizing fear, anxiety, stress, and pain in our patients. Team members in this position are responsible for providing services and communication to clients, members of the public, co-workers, and patients that are consistent with our practice's standards and Fear Free values. What You'll Do A Medical Staff Floor Manager reports directly to the Senior Director, Floor Managers, and has 10-12 direct reports. As the Medical Staff Floor Manager, you will serve as a critical leader in delivering a seamless and compassionate experience for clients and their pets, ensuring high-quality service from check-in through check-out. In this role, you will be responsible for optimizing daily operations, identifying opportunities for workflow improvements, and ensuring consistent implementation of ASPCA protocols and Fear Free practices. You will collaborate closely with leadership across AAH, and other ASPCA departments to align developmental strategies with organizational goals. As a people leader, you will provide direct supervision and mentorship to the LVT and HVA team members, fostering a positive, inclusive, and high-performing work culture. This includes overseeing daily operations, performance management, conflict resolution, and team development through regular coaching, constructive feedback, and tailored training initiatives. Additionally, you will monitor key performance indicators to evaluate service delivery, contribute to the development and enforcement of standard operating procedures, and actively participate in strategic planning to improve employee satisfaction and operational efficiency. Your leadership will be instrumental in building team resilience, driving accountability, and maintaining a service environment that reflects the ASPCA's core values of compassion, excellence, and commitment to animal welfare. Where and When You'll Work • The schedule for this position is Wednesday-Saturday 10a-8p onsite at our 92nd Street location., • This is a full-time position. Weekends may be required. Position may require occasional flexibility and occasional overtime. What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. • The target hiring range for this role is $68,000-$73,000 annually. For more information on our benefits offerings, visit our website. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: • Affordable health coverage, including medical, employer-paid dental, and optional vision coverage., • Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you., • Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year., • Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibility buckets are listed in general order of importance, and include but are not limited to: People Management & Development * Build strong relationships, provide clear direction, and encourage opportunities for development, including annual performance reviews (behavioral competency-based) and disciplinary action when necessary. * Develop and implement sound, simple policies and practices to improve AAH Standard Operating Procedures. * Listen to and understand employee concerns, encouraging employees to problem-solve and create viable solutions. * Build and maintain a strong-performing team. Utilize training, coaching, and continuous on-the-floor feedback to drive performance and ensure the teams have what they need to be successful. * Lead staff in appropriate and professional handling of any adverse client or patient events. * Assist in hiring, training, and onboarding, ensuring they foster a positive and productive work environment where patient care, client service, and our mission are a priority. * Listen to and understand employee concerns, encouraging staff to solve problems and provide viable solutions. * Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. * Promote and ensure the continual and consistent practice of using organizational core values and behavioral competencies. Set personal and team yearly goals and manage the yearly review process for all direct reports. * Mediate and/or de-escalate employee conflicts and manage disciplinary actions when necessary. * Drive cultural alignment by promoting and modeling the consistent practice of organizational core values and behavioral competencies across all levels of the team. * Foster continuous development by delivering regular, high-quality feedback and conducting quarterly one-on-one meetings with all direct reports. Operational Support * Maintain adequate staffing levels at all times; assign and/or re-assign appropriate responsibilities, as well as direct workflow to maximize productivity up to and after the close of business and maintain coverage in the event of call-outs, injuries, increased volume, etc. * Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. * Assist staff on the hospital floor with direct animal care at least 50% of the work week. * Review and approve operations team schedules as needed, time off, and timecards. * As a closing manager, ensure staffing is adequate, and teams have completed all duties before leaving. Communication & Leadership * Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. * Evaluate and improve operational systems by identifying opportunities for innovation and efficiency, and presenting data-driven recommendations to senior leadership that elevate patient care, client experience, and team productivity * Perform other duties as assigned * Oversee team performance and ensure a consistently high standard of care for all patients, in alignment with ASPCA policies, Fear Free guidelines, and organizational benchmarks * Demonstrate organizational agility by taking on additional strategic or operational duties as assigned, contributing to departmental goals, special projects, and long-term initiatives * Lead resolution of complex issues by proactively addressing concerns, de-escalating challenging situations, and implementing sustainable solutions that uphold organizational reputation and client trust Qualifications * Knowledge of basic veterinary terminology required * Ability to fill the job requirements of a hospital vet assistant * Proficiency in Excel, Word, and Power Point required * Ability to plan, organize and effectively lead in a high-paced and fast-moving environment. * Must be flexible and tactful in all communications * Must be self-confident, motivated and possess the ability to interact effectively with ASPCA employees, clients and the public Language * English required Education and Work Experience * High school degree required * Supervisory experience working in a veterinary hospital preferred. * Ability to direct people as well as to interact with people fairly and courteously. * Experience handling and restraining animals required Additional Information * We encourage a candidatewho demonstrates outstanding interpersonal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. Language: English (Required) Education and Work Experience: Bachelors, High School Diploma (Required) 2 years management experience preferred, Licensed NYS Veterinary Technician, preferred, Minimum of 5 years' experience working in a veterinary hospital preferred, Strong veterinary medical knowledge base Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees' protected leave for certain reasons. Click on the link to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here

Responsible for providing on call patient visits scheduled, or unscheduled, for urgent physical and psycho-social issues during after hours scheduled shift, in coordination with Call Center Triage and On Call Manager. Available via cell phone to respond to Triage visit requests, and communicates eff

Responsible for providing on call patient visits scheduled, or unscheduled, for urgent physical and psycho-social issues during after hours scheduled shift, in coordination with Call Center Triage and On Call Manager. Our contributions are recognized with comprehensive compensation and benefits, car

The Call Center Manager is responsible for overseeing the daily operations of the call center, ensuring efficient service delivery, high customer satisfaction, and optimal team performance. TransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Call Center Manager to join our team i

Summary: Overview As a Medical Staff Floor Manager at the ASPCA Animal Hospital, you'll play a key role in supporting access to compassionate, high-quality veterinary care for pets and their families - especially those who have experienced hardship. You'll energize and elevate a committed team, driving a high-performing medical floor while leading from the front as a visible role model. Who We Are AAH provides expert, urgent medical care to some of NYC's most vulnerable animals. As a component of the NYC safety net system, we provide subsidized care for animals whose owners are experiencing financial challenges and cannot otherwise afford medical care for their pet. We also provide medical care for animals who come to us through our internal partners, including victims of cruelty and neglect as part of our partnership with the NYPD. The ASPCA Animal Hospital (AAH) is passionate about minimizing fear, anxiety, stress, and pain in our patients. Team members in this position are responsible for providing services and communication to clients, members of the public, co-workers, and patients that are consistent with our practice's standards and Fear Free values. What You'll Do A Medical Staff Floor Manager reports directly to the Senior Director, Floor Managers, and has 10-12 direct reports. As the Medical Staff Floor Manager, you will serve as a critical leader in delivering a seamless and compassionate experience for clients and their pets, ensuring high-quality service from check-in through check-out. In this role, you will be responsible for optimizing daily operations, identifying opportunities for workflow improvements, and ensuring consistent implementation of ASPCA protocols and Fear Free practices. You will collaborate closely with leadership across AAH, and other ASPCA departments to align developmental strategies with organizational goals. As a people leader, you will provide direct supervision and mentorship to the LVT and HVA team members, fostering a positive, inclusive, and high-performing work culture. This includes overseeing daily operations, performance management, conflict resolution, and team development through regular coaching, constructive feedback, and tailored training initiatives. Additionally, you will monitor key performance indicators to evaluate service delivery, contribute to the development and enforcement of standard operating procedures, and actively participate in strategic planning to improve employee satisfaction and operational efficiency. Your leadership will be instrumental in building team resilience, driving accountability, and maintaining a service environment that reflects the ASPCA's core values of compassion, excellence, and commitment to animal welfare. Where and When You'll Work • The schedule for this position is Wednesday-Saturday 10a-8p onsite at our 92nd Street location., • This is a full-time position. Weekends may be required. Position may require occasional flexibility and occasional overtime. What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. • The target hiring range for this role is $68,000-$73,000 annually. For more information on our benefits offerings, visit our website. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: • Affordable health coverage, including medical, employer-paid dental, and optional vision coverage., • Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you., • Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year., • Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibility buckets are listed in general order of importance, and include but are not limited to: People Management & Development * Build strong relationships, provide clear direction, and encourage opportunities for development, including annual performance reviews (behavioral competency-based) and disciplinary action when necessary. * Develop and implement sound, simple policies and practices to improve AAH Standard Operating Procedures. * Listen to and understand employee concerns, encouraging employees to problem-solve and create viable solutions. * Build and maintain a strong-performing team. Utilize training, coaching, and continuous on-the-floor feedback to drive performance and ensure the teams have what they need to be successful. * Lead staff in appropriate and professional handling of any adverse client or patient events. * Assist in hiring, training, and onboarding, ensuring they foster a positive and productive work environment where patient care, client service, and our mission are a priority. * Listen to and understand employee concerns, encouraging staff to solve problems and provide viable solutions. * Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. * Promote and ensure the continual and consistent practice of using organizational core values and behavioral competencies. Set personal and team yearly goals and manage the yearly review process for all direct reports. * Mediate and/or de-escalate employee conflicts and manage disciplinary actions when necessary. * Drive cultural alignment by promoting and modeling the consistent practice of organizational core values and behavioral competencies across all levels of the team. * Foster continuous development by delivering regular, high-quality feedback and conducting quarterly one-on-one meetings with all direct reports. Operational Support * Maintain adequate staffing levels at all times; assign and/or re-assign appropriate responsibilities, as well as direct workflow to maximize productivity up to and after the close of business and maintain coverage in the event of call-outs, injuries, increased volume, etc. * Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. * Assist staff on the hospital floor with direct animal care at least 50% of the work week. * Review and approve operations team schedules as needed, time off, and timecards. * As a closing manager, ensure staffing is adequate, and teams have completed all duties before leaving. Communication & Leadership * Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. * Evaluate and improve operational systems by identifying opportunities for innovation and efficiency, and presenting data-driven recommendations to senior leadership that elevate patient care, client experience, and team productivity * Perform other duties as assigned * Oversee team performance and ensure a consistently high standard of care for all patients, in alignment with ASPCA policies, Fear Free guidelines, and organizational benchmarks * Demonstrate organizational agility by taking on additional strategic or operational duties as assigned, contributing to departmental goals, special projects, and long-term initiatives * Lead resolution of complex issues by proactively addressing concerns, de-escalating challenging situations, and implementing sustainable solutions that uphold organizational reputation and client trust Qualifications * Knowledge of basic veterinary terminology required * Ability to fill the job requirements of a hospital vet assistant * Proficiency in Excel, Word, and Power Point required * Ability to plan, organize and effectively lead in a high-paced and fast-moving environment. * Must be flexible and tactful in all communications * Must be self-confident, motivated and possess the ability to interact effectively with ASPCA employees, clients and the public Language * English required Education and Work Experience * High school degree required * Supervisory experience working in a veterinary hospital preferred. * Ability to direct people as well as to interact with people fairly and courteously. * Experience handling and restraining animals required Additional Information * We encourage a candidatewho demonstrates outstanding interpersonal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. Language: English (Required) Education and Work Experience: Bachelors, High School Diploma (Required) 2 years management experience preferred, Licensed NYS Veterinary Technician, preferred, Minimum of 5 years' experience working in a veterinary hospital preferred, Strong veterinary medical knowledge base Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees' protected leave for certain reasons. Click on the link to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here

Summary: Overview As a Medical Staff Floor Manager at the ASPCA Animal Hospital, you'll play a key role in supporting access to compassionate, high-quality veterinary care for pets and their families - especially those who have experienced hardship. You'll energize and elevate a committed team, driving a high-performing medical floor while leading from the front as a visible role model. Who We Are AAH provides expert, urgent medical care to some of NYC's most vulnerable animals. As a component of the NYC safety net system, we provide subsidized care for animals whose owners are experiencing financial challenges and cannot otherwise afford medical care for their pet. We also provide medical care for animals who come to us through our internal partners, including victims of cruelty and neglect as part of our partnership with the NYPD. The ASPCA Animal Hospital (AAH) is passionate about minimizing fear, anxiety, stress, and pain in our patients. Team members in this position are responsible for providing services and communication to clients, members of the public, co-workers, and patients that are consistent with our practice's standards and Fear Free values. What You'll Do A Medical Staff Floor Manager reports directly to the Senior Director, Floor Managers, and has 10-12 direct reports. As the Medical Staff Floor Manager, you will serve as a critical leader in delivering a seamless and compassionate experience for clients and their pets, ensuring high-quality service from check-in through check-out. In this role, you will be responsible for optimizing daily operations, identifying opportunities for workflow improvements, and ensuring consistent implementation of ASPCA protocols and Fear Free practices. You will collaborate closely with leadership across AAH, and other ASPCA departments to align developmental strategies with organizational goals. As a people leader, you will provide direct supervision and mentorship to the LVT and HVA team members, fostering a positive, inclusive, and high-performing work culture. This includes overseeing daily operations, performance management, conflict resolution, and team development through regular coaching, constructive feedback, and tailored training initiatives. Additionally, you will monitor key performance indicators to evaluate service delivery, contribute to the development and enforcement of standard operating procedures, and actively participate in strategic planning to improve employee satisfaction and operational efficiency. Your leadership will be instrumental in building team resilience, driving accountability, and maintaining a service environment that reflects the ASPCA's core values of compassion, excellence, and commitment to animal welfare. Where and When You'll Work • The schedule for this position is Wednesday-Saturday 10a-8p onsite at our 92nd Street location., • This is a full-time position. Weekends may be required. Position may require occasional flexibility and occasional overtime. What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. • The target hiring range for this role is $68,000-$73,000 annually. For more information on our benefits offerings, visit our website. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: • Affordable health coverage, including medical, employer-paid dental, and optional vision coverage., • Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you., • Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year., • Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibility buckets are listed in general order of importance, and include but are not limited to: People Management & Development * Build strong relationships, provide clear direction, and encourage opportunities for development, including annual performance reviews (behavioral competency-based) and disciplinary action when necessary. * Develop and implement sound, simple policies and practices to improve AAH Standard Operating Procedures. * Listen to and understand employee concerns, encouraging employees to problem-solve and create viable solutions. * Build and maintain a strong-performing team. Utilize training, coaching, and continuous on-the-floor feedback to drive performance and ensure the teams have what they need to be successful. * Lead staff in appropriate and professional handling of any adverse client or patient events. * Assist in hiring, training, and onboarding, ensuring they foster a positive and productive work environment where patient care, client service, and our mission are a priority. * Listen to and understand employee concerns, encouraging staff to solve problems and provide viable solutions. * Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. * Promote and ensure the continual and consistent practice of using organizational core values and behavioral competencies. Set personal and team yearly goals and manage the yearly review process for all direct reports. * Mediate and/or de-escalate employee conflicts and manage disciplinary actions when necessary. * Drive cultural alignment by promoting and modeling the consistent practice of organizational core values and behavioral competencies across all levels of the team. * Foster continuous development by delivering regular, high-quality feedback and conducting quarterly one-on-one meetings with all direct reports. Operational Support * Maintain adequate staffing levels at all times; assign and/or re-assign appropriate responsibilities, as well as direct workflow to maximize productivity up to and after the close of business and maintain coverage in the event of call-outs, injuries, increased volume, etc. * Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. * Assist staff on the hospital floor with direct animal care at least 50% of the work week. * Review and approve operations team schedules as needed, time off, and timecards. * As a closing manager, ensure staffing is adequate, and teams have completed all duties before leaving. Communication & Leadership * Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. * Evaluate and improve operational systems by identifying opportunities for innovation and efficiency, and presenting data-driven recommendations to senior leadership that elevate patient care, client experience, and team productivity * Perform other duties as assigned * Oversee team performance and ensure a consistently high standard of care for all patients, in alignment with ASPCA policies, Fear Free guidelines, and organizational benchmarks * Demonstrate organizational agility by taking on additional strategic or operational duties as assigned, contributing to departmental goals, special projects, and long-term initiatives * Lead resolution of complex issues by proactively addressing concerns, de-escalating challenging situations, and implementing sustainable solutions that uphold organizational reputation and client trust Qualifications * Knowledge of basic veterinary terminology required * Ability to fill the job requirements of a hospital vet assistant * Proficiency in Excel, Word, and Power Point required * Ability to plan, organize and effectively lead in a high-paced and fast-moving environment. * Must be flexible and tactful in all communications * Must be self-confident, motivated and possess the ability to interact effectively with ASPCA employees, clients and the public Language * English required Education and Work Experience * High school degree required * Supervisory experience working in a veterinary hospital preferred. * Ability to direct people as well as to interact with people fairly and courteously. * Experience handling and restraining animals required Additional Information * We encourage a candidatewho demonstrates outstanding interpersonal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. Language: English (Required) Education and Work Experience: Bachelors, High School Diploma (Required) 2 years management experience preferred, Licensed NYS Veterinary Technician, preferred, Minimum of 5 years' experience working in a veterinary hospital preferred, Strong veterinary medical knowledge base Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees' protected leave for certain reasons. Click on the link to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here

Are you a passionate professional in the call center industry looking for your next career opportunity? The WorkPlace Group is excited to invite you to join our exclusive candidate talent pool! Why Join Us? • Exclusive Opportunities: As a leading Recruitment Process Outsourcing (RPO) and Executive Search provider, we know about job openings before they become public. We also have direct access to the company's hiring managers and serve as their exclusive and in-house recruiter., • Priority Consideration: When a job needs to be filled, our recruiting teams first look for candidates in our database and candidate network. By sharing and uploading your resume, you can gain access to a wide range of job openings in leading call center companies., • Call Center Professionals: Whether you're in customer service, technical support, sales, or management, we want to hear from you!, • Common Job Titles: We frequently fill positions such as Customer Service Representative, Technical Support Specialist, Call Center Manager, Sales Representative, and more. Visit our website to see a complete list of job titles., • Experienced and Entry-Level Candidates: We welcome candidates at all stages of their careers., • Upload Your Resume, • Stay Connected: Follow us on LinkedIn, Instagram, and X. For more information, visit our website at Job Overview • Company: The WorkPlace Group, • Title: Call Center & Customer Service - Join our WPG Talent Community, • Type: Full or Part Time

Highly knowledgeable and supportive staff with a diverse background including receptionists, Call Center Agents, Health Coaches, Medical Assistants, Practice Manager, Clinical Supervisor and HR. Thanks to the practice's vision and exceptional patient care, Tru Medical Management has achieved New Yor

RWJBarnabas Health, the largest integrated healthcare system in New Jersey, and Jersey City Medical Center in Jersey City, NJ are seeking a BC/BE full-time General Urologist . This opportunity is a chance to join a busy, well-established practice and work with a team of three experienced urologists, and a robust support staff. This is an ideal opportunity for an ambitious physician to join a high-volume practice with a superb team of surgeons and advanced practice providers who serve the organizations southern most hospitals. The candidate will have both inpatient and outpatient responsibilities split between Jersey City Medical Center and RWJBH Urologic Associates. The location of this role allows for easy access to New York City, Philadelphia, and the famous Jersey Shore! The anticipated salary range for this position if hired to work is $400,000 to $700,000 per year. The compensation offered to the candidate selected for the position will depend on several factors, including the candidates educational background, skills, and professional experience. Overview: Inpatient/Outpatient responsibilities 1:7 Weekly hospital Call Detail oriented professional with strong communication skills and empathy and compassion for patients Requirements: ABU BC/BE NJ licensed or eligible for licensure in NJ To learn more about this position and other opportunities with RWJBarnabas Health, please contact Henry Fishbein, Physician Recruiter Manager, at

Highly knowledgeable and supportive staff with a diverse background including receptionists, Call Center Agents, Health Coaches, Medical Assistants, Practice Manager, Clinical Supervisor and HR. Medical Malpractice policy coverage. Seeking Family Med Nurse Practitioner to join fantastic practice in

Under the supervision of the Customer Service Manager, the Call Center Representative is primarily responsible for inbound and outbound calls surrounding student transportation operations at the NYCSBUS not-for-profit organization. Enters caller information and details of the call into incident mana

This is a perfect opportunity for you, only if you have prior experience and skill working specifically with phone tele sales, phone lead nurturing, or a call center using a CRM system and or lead qualification process. Can you report to a manager your daily call volume quota of outbound calls and l

Job DescriptionAbout the Company At Flow, we’re reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We’re building a new kind of living experience: one that’s flexible, connected, and designed to create genuine community and real value for the people who call Flow home. Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we’re creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place. About the Role We seek a dynamic People Operations Generalist who excels in a versatile role, balancing strategic HR initiatives with the essential groundwork that keeps the department afloat. This opportunity is perfect for a proactive go-getter, ready to deep-dive into the world of HR, regardless of your traditional background. If you possess a strong work ethic, a learning-oriented mindset, and the agility to move from in-depth problem-solving to attentive data entry, we offer a platform to develop and demonstrate your capabilities in a comprehensive HR role. ResponsibilitiesData / HRIS: • Own Rippling system integrity, including workflow configuration, troubleshooting, HRIS support escalations, and ensuring data accuracy across all employee lifecycle events - maintaining Rippling as the single source of truth for people analytics., • Apply strong analytical and spreadsheet modeling skills to translate people data into actionable business decisions, including headcount planning, compensation benchmarking, attrition forecasting, and workforce cost analysis., • Leverage AI tools, automation, and real-time data to proactively surface workforce insights - building dashboards and reports in Rippling and Google Sheets that track headcount trends, attrition, and compensation changes, and recruiting pipeline insights., • Support the performance review cycle operationally - managing timelines, system setup, and producing summary analyses that equip leadership and managers to make informed coaching and compensation decisions., • Own the full employee lifecycle from offer acceptance through offboarding - including new hire onboarding, orientation, cross-functional access coordination, and separation - ensuring every touchpoint is operationally seamless and compliantly executed., • Manage the company's immigration-related processes end-to-end - including visa maintenance and renewals - acting as the primary internal point of contact for employee inquiries and the direct liaison to outside immigration counsel., • Maintain and administer company HR policies, serving as the go-to resource for employee and manager questions on policy interpretation, workplace guidelines, and day-to-day HR matters., • Champion office culture and employee experience - organizing team events, fostering in-office energy, and creating touchpoints that make the Flow NYC Office a place people are excited to work from and collaborate in everyday.Ideal Profile, • Bachelor’s degree in Business, Management, Psychology, or related field; HR qualifications advantageous., • Open to diverse backgrounds with a keen interest in HR and relevant skills., • 3-5+ years of professional experience, showcasing business acumen and a problem-solving mindset., • Commitment to learning HR duties with a history of strong performance., • Capable of handling varied tasks in a fast-paced environment with competence., • Detail-oriented, accurate in administrative duties, and ready to learn HR systems., • Innovative, energetic self-starter eager to contribute to a dynamic and diverse workplace., • Experience leveraging AI to enhance HR tools, processes, and decision-making for improved operational effectiveness. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Collections' Business Tax Unit is seeking a detailed-oriented, self-motivated, and proactive individual to serve as a Business Tax Manager for our Business Tax Call Center, consisting of a call center and levy enforcement units. NYC Department of Finance (DOF) is responsible for administering the ta

We are seeking an experienced, results-driven Assistant Operations Manager to lead daily operations within our fast-paced Facilities Management Call Center. Assistant Operations Manager Facilities Call Center. Oversee daily call center operations for:.

Job DescriptionWho we are and our values: Tru Medical Management in New York City is an award-winning adult primary care practice. Board-certified physicians provide comprehensive care delivered with respect and compassion. In everything the practice does, patient health and satisfaction are the priority. Tru Medical Management is unlike a typical doctor’s office. The practice’s staff aims to reinvent primary care by providing a superior patient-centered experience delivered with honesty, empathy, and professionalism. What you will accomplish in this role: • Performing history and physical examinations, • Documenting visits in electronic medical record in a timely manner, • Educating patients on their health conditions in a way they can understand., • Following up with patients more frequently for effective condition management., • Utilizing your support team to complete standing orders, • Ordering diagnostic tests based on assessments, developing treatment plans, prescribing drugs and other therapies as needed, • Making referrals as necessary, consulting with supervising medical provider when appropriate., • Maintaining patient confidentiality, • Participating in meetings, • Working collaboratively with other members of the medical team, • Collaborating with the management team on quality improvement initiatives, • Having an open mind to feedback, different perspectives, reflection, and growth. Who you are and your experience: • Must have completed an accredited NP/PA program and be registered by the NYS Department of Education., • 3 years or more experience practicing as a Nurse Practitioner or MD/DO, • Experience working with a diverse and under-served patient population a plus, • Proven ability to work in a team environment, • eClinicalWorks experience is a plus, • Bilingual Spanish Speaker (Required) Our team and support: • Highly knowledgeable and supportive staff with a diverse background including receptionists, Call Center Agents, Health Coaches, Medical Assistants, Practice Manager, Clinical Supervisor and HR., • Providers for Primary Care, GYN, Cardio, GI and Podiatry, • AI assisted patient charting, • A dedicated Medical Assistant solely to assist you Benefits provided to promote your well-being and health: • Competitive compensation package, • Medical Insurance, • Dental Insurance, • Vision Insurance, • PTO, • Medical Malpractice policy coverage, • Holiday pay, • Commuter benefits, • 401K, • HSA, • Full-time/Part-time opportunities, • Bonus based on performance., • PTO Pay out options Pay: $150,000 - $180,000 per year (plus performance based bonus)

Job Description Hybrid Role – New York City (On-site 3–4 days per week) The Senior Manager of Operations is a key member of the Shields Operations Leadership Team, responsible for owning new initiatives that drive meaningful impact on operational outcomes. This role partners closely with Senior MPS and Strategic Operations stakeholders and reports directly to the Site Director of Operations to execute on the vision established by health system executive sponsors. The ideal candidate has strong experience in operations, data analytics, patient experience, and process improvement. They should be analytical, solutions‑oriented, results‑driven, an effective communicator in executive settings, and capable of leading a collaborative, close‑knit team. They must also be able to manage multiple large initiatives simultaneously and be an independent problem solver who is eager to learn. Key Responsibilities • Independently own key operational initiatives from ideation through execution. A successful candidate can operate both in the day-to-day details and at a strategic level to maintain vision throughout major milestones., • Manage multiple complex workstreams concurrently across diverse internal stakeholders and external health system partners., • Proactively solicit feedback from end users (primarily MPS and Sr. MPS) to identify opportunities for reporting improvements and process enhancements across regions or specific sites., • Maintain accountability over reports and analyses supporting core initiatives, which may include refills, new order intake, patient engagement, onboarding, operational efficiency, clinic implementation/optimization, call center management, and 340B claim management., • Support pharmacy utilization optimization by building strong relationships with key stakeholders, understanding needs, and developing high-quality presentations and data analysis to advance operational goals., • Partner with regional leadership to design and develop ad-hoc analyses or processes that support key operational initiatives., • Communicate staffing recommendations to regional leadership with clear justification and proposed allocation of workstreams., • Drive innovation in operations reporting based on feedback, data availability, and insights across the team., • Foster an equitable, collaborative environment for Operations Associates, Regional Integration Managers, and/or MPS team members, offering stretch assignments and encouraging knowledge sharing across sites., • Empower and support site leaders to meet or exceed refill, onboarding, and efficiency targets., • Associate or Bachelor's Degree preferred, • 5–7+ years of relevant pharmacy work experience; leadership experience in cross-functional settings strongly preferred, • MBA or PharmD a plus, • Experience with pharmacy operating systems (e.g., Epic) a plus, • Experience with large enterprise telephony software and/or programs a plus, • Expertise in Microsoft Excel, PowerPoint, and Tableau in a professional environment, • Ability to manage large datasets and convert them into actionable reporting, • Excellent verbal and written communication skills, • Strong organizational and project management capabilities, • "Ownership mentality": able to understand business needs, think critically, and act without step-by-step direction, • High integrity, with the ability to maintain an equitable work environment, respond effectively to feedback, and take accountability for results, • Entrepreneurial mindset with comfort working under limited oversight, • Strong client management capabilities and interpersonal communication skills, demonstrated through successful presentations and facilitation Range between $130,000 to $160,000. *In addition to offering annual bonus potential, salary determinations at the time of offer may vary based on multiple differentials including but not limited to: • Specialized Skills, • Training, • Experience By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment. Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Job Title: Manager of Patient Experience Company: Groth Pain & Spine Reports To: Director of Operations Position Summary: The Manager of Patient Experience is responsible for elevating the overall patient journey across all touchpoints within Groth Pain & Spine. This role serves as the primary advocate for patients, ensuring their voices are heard, concerns are resolved, and experiences consistently exceed expectations. The ideal candidate is highly service-oriented, proactive, and skilled at identifying opportunities to improve patient satisfaction and operational excellence. Key Responsibilities: • Patient Advocacy & Issue Resolution, • Serve as the primary point of contact for patient concerns, complaints, and feedback, • Manage and resolve patient issues from start to finish with professionalism, empathy, and urgency, • Act as a liaison between patients and clinical and administrative teams to ensure timely resolution, • Identify trends in complaints and implement corrective action plans, • Patient Experience Oversight, • Observe in-clinic workflows and patient interactions to assess service quality, • Provide real-time and ongoing coaching to staff on delivering exceptional patient care, • Develop and implement strategies to enhance the overall patient experience, • Reputation Management, • Monitor and manage online reviews across all platforms, • Respond to patient reviews in a timely, professional, and brand-aligned manner, • Analyze feedback from patient surveys and online sources to drive improvements, • Develop initiatives to improve patient satisfaction scores and reduce negative reviews, • Survey & Feedback Programs, • Oversee patient satisfaction surveys, including distribution, tracking, and reporting, • Analyze survey data to identify trends, gaps, and opportunities for improvement, • Present actionable insights and recommendations to leadership, • Call Center & Communication Quality, • Oversee phone service standards and patient communication protocols, • Audit employee and patient calls to ensure quality, professionalism, and adherence to best practices, • Provide coaching and feedback to improve communication and patient engagement, • Training & Development, • Design and implement customer service training programs for staff, • Establish service standards and ensure consistency across all locations, • Lead ongoing training focused on empathy, communication, and service excellence, • Performance Improvement, • Develop and track KPIs related to patient satisfaction, service quality, and response times, • Drive initiatives aimed at decreasing poor reviews and improving overall patient perception, • 3–5+ years of experience in patient experience, customer service, or healthcare operations, • Strong conflict resolution and problem-solving skills, • Excellent communication, interpersonal, and coaching abilities, • Experience with reputation management platforms and survey tools, • Ability to analyze data and translate insights into actionable improvements, • Patient-first mindset, • Emotional intelligence and empathy, • Leadership and coaching ability, • Process improvement and critical thinking, • Accountability and ownership, • Strong attention to detail

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is seeking a Growth Marketing Manager to own and scale our paid marketing ecosystem across both B2C and B2B audiences. Reporting to the Director of Growth, this individual will lead strategy, execution, and optimization across all paid channels—including SEM, Meta, and emerging platforms—to drive awareness, patient acquisition, and talent growth. This is a high-impact role at the center of how Charlie Health reaches the people who need us most: prospective clients and their families, referral partners, and clinicians. The ideal candidate combines analytical depth with creative instincts, thrives in a fast-paced environment, and has a track record of driving measurable growth in performance marketing. Responsibilities • Own and scale all paid channels including Google, Meta, and other digital platforms; oversee campaign strategy, execution, optimization, and budget management., • Develop full-funnel paid strategies for both B2C (patient acquisition) and B2B (referral partner and talent acquisition) initiatives., • Lead creative and messaging strategy for paid campaigns in partnership with Content, Design, and Product Marketing—ensuring assets are optimized for performance and aligned with brand and clinical standards., • Design and execute testing roadmaps including ad creative, audience segmentation, landing page variations, and bidding strategies., • Monitor and analyze campaign performance across platforms, maintaining dashboards and producing actionable insights that inform ongoing optimization and broader growth strategy., • Collaborate cross-functionally with Growth Strategy, Admissions, Outreach, and Talent teams to align paid performance with business goals and downstream metrics., • Identify and pilot new paid opportunities and channels to diversify acquisition efforts and expand reach., • Own vendor and agency relationships, staying current with best practices, algorithm updates, and competitive trends in digital marketing. Requirements, • Bachelor's degree in Marketing, Business, or a related quantitative field., • At least 3-5+ years of hands-on experience managing paid search and paid social campaigns at scale (agency or in-house), • Proven track record of optimizing campaigns for performance (CPA, CPL, ROI) across multiple platforms including Google Ads and Meta Ads Manager., • Strong analytical skills; proficiency in Excel/Sheets, Google Analytics (GA4), and other reporting tools or data visualization platforms., • Experience managing budgets, pacing, and performance reporting across large and complex campaigns., • Comfort working across B2C and B2B funnels, with familiarity in lead generation and recruitment marketing a plus., • Excellent project management, communication, and cross-functional collaboration skills., • Ability to thrive in a fast-paced, high-growth startup environment and manage multiple priorities simultaneously. The total target base compensation for this role will be between $101,000 and $130,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $111,000 and $143,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description:\n\nTitle: Direct Support Professional Department: Day Services Reports: Program Coordinator Location: Day Services, NY FLSA Classification: Non-Exempt Salary: $18.00 per hour POSITION SUMMARY: The Direct Support Professional is responsible to provide hands on direct care services for the individuals the agency serves according to state and federal regulations, agency policy and procedure and according to the agency’s mission. The primary role of the Direct Support Professional (DSP) is to work alongside the people we support in order to help them to achieve their personal valued outcomes, be in safe and positive environments and live quality lives by their choices. This includes working with them to develop daily living, professional and informed decision-making skills while also supporting their health and safety. The Direct Support Professional is responsible for the health, safety, and wellbeing of the individuals either living in a residential program, in their own home, attending day program or at a site-based program. The Direct Support Professional provides support in a person driven program in which people with disabilities have choices, control, and access to an array of quality services that assure optimal outcomes such as independence, health, community integration and inclusion, individuality, productive along with a quality of life. The Direct Support Professional provides care, supervision, support, and guidance of all assigned individuals to ensure a safe, healthy, secure and pleasant environment, which promotes and reinforces individual growth and development towards greater independence in self-care, daily living skills, socialization and community living. The Direct Support Professional provides direct care to individuals with intellectual and/or developmental disabilities in residential, site-based settings and/or community; assists and inspires individuals to tend to their personal daily living needs and develop the vocational, nutrition, social and personal skills necessary to achieve the highest possible level of independence in the least-restrictive environment. The Direct Support Professional promote productivity, inclusion, independent and individuality. The tasks and activities performed by a Direct Support Professional depend on the abilities and needs of the individuals being served and the setting to which a position is assigned. ESSENTIAL RESPONSIBILITIES:Provide the day-to-day services in accordance with the organization’s mission, vision, and values; in addition to provide services according to agency policy, OPWDD, OMIG, HIPAA and other state oversight guidelines according to training provided. Uses positive and respectful verbal, non-verbal and written communication a way that can be understood by the individual, and actively listens and responds to him or her in a respectful, caring manner.Prepares and submits all required reports, incident reports in accordance with agency and departmental Quality Assurance, Corporate Compliance and HIPAA policies and procedures. Complete reports and ensure proper documentation of any incident at the facility.Observes and documents individuals' behavior and responses to programs, support services, and treatments and assists in the development, implementation, and evaluation of service and support plans based on individuals' preferences, needs, and interests. Participates in treatment team meetings, communicates and discusses observations, and may suggest alternative programs and services based on individuals' personal preferences.Helps individuals lead richer lives, participate in the community and recreation programs that strengthen life skills, and develop and maintain positive relationships with peers, family members, and others in the community.Follow all plans included but not limited to; behavior plans, nursing plans, habilitation plans, facility plans, etc.Encourages individuals to participate in social, recreational, and leisure activities; and organizes, participates in, and/or supervises such activities.Helps individuals to be safe and learn to be safe in the community and transports and/or arranges for the transportation of individuals to social events and accompanies individuals to community activities.Supports individuals' health and wellness, and safety in everyday situations, assists and/or instructs individuals in performing personal care and hygiene tasks, such as bathing, toileting, grooming, dressing, dental care, nutrition, and daily living activities and teaches individuals basic food preparation, safety, and sanitation skills; supervises and assists in meal planning, food selection, and preparation activities; and feeds or assists in feedings individuals who require assistance.Administers the taking of medication in accordance with the regulations and policies and procedures of the agency governing medication administration. Administer medications and basic treatments as prescribed; observe and monitor individuals in the self-administration of medication; and take and record individuals' temperatures, blood pressures, pulse rates, and weight. Gives medications or assists the individual to take medication while following all laws and safety rules.Accompanies individuals to medical, dental, and health-related appointments or emergencies. Responds to and assists in crisis and emergency situations following established guidelines, procedures, and first aid techniques.Maintains and ensures a safe, clean, and comfortable environment for individuals while assisting individuals in routine housekeeping, cleaning, and minor maintenance tasks.Works in partnership with the individual to track progress toward goals and adjust services as needed and desired by individual, gathers and reviews information about an individual to provide quality services, completes and submits documentation of services on time.Follows the Life Plan protocols and helps with the assessment process by gathering information from many sources. Uses the results of assessments to discuss options with individual and team members to guide support work and collects data about individual goals and satisfaction with services.Recognizes risk and works to prevent an individual’s crisis in a way that meets the individual’s need and uses positive behavior supports to prevent crisis and promote health and safety and appropriate and approved intervention approaches to resolve a crisis and follows Behavior Crisis Protocols.Seeks help from other staff or services when needed during a crisis and own potential role within a conflict or crisis and changes behavior to minimize conflict. Supports the emotional, and social wellbeing of the individual.Monitors for possible signs and symptoms of illness and follows Nursing Protocols and assists the individual to learn disease prevention and maintain good health. Assists the individual to use infection control procedures and prevent illness and helps the individual make and keep regular health and dental care appointments and follow health care plans and use medical equipment as needed. Helps the individual to learn the signs of common health problems and take actions to improve health.Demonstrates the ability to identify, prevent, and report situations of abuse, exploitation, and neglect according to laws and agency policies, recognizes signs of abuse and neglect, including the inappropriate restraint use, and works to prevent them and reports all real or suspected abuse to authorities as mandated by Justice Center and agency procedures. Prevent, recognize and report abuse toward the people we support.Maintains the safety of an individual in the case of an emergency and follows universal precautions and gives first aid as needed in an emergency.Follows relevant laws, regulations and is guided by ethical standards when doing work tasks. Supports individual in a collaborative manner and maintains professional boundaries.Demonstrates professionalism by being on time, dressing appropriately, and being responsible in all work tasks while respects the individual and families’ rights, respect and dignity.Fosters team building and positive productive work relationships on site and ensures the implementation of the Direct Support Professional OPWDD Core Competencies. Ensure implementation of the Direct Support Professional Core Competencies and elements are delivered to individuals.Assists the individual to set goals, make informed choices, and follow-through on responsibilities, support self-advocacy and advocate for individuals when needed to pursue needed services, support and resources.Responsible to ensure that complete, accurate, legible documentation is done contemporaneously and in accordance with policies for all program systems such as but not limited to: fire drills, daily services, nursing protocols, behavior data, triage and crisis calls, overnight data, community inclusion, personal spending, etc.Ensuring goals are met in areas including client and family satisfaction, safety, quality, and team member performance. Provides person centered support and helps the individual to build on his or her strengths in life activities.Assists the individual meet his or her physical and personal care needs (i.e. toileting, bathing, grooming) and provides training in these areas when needed. Teaches and assists the individual with household tasks such as laundry and cleaning and assists the individual to learn about meal planning and shopping, and safe food preparation.Ensures that all necessary food and other household items are in ample supply and are stored properly and ensure that an individual’s diet is followed, and food and drink are served according to their prescribed dietBe sure the facility remains clean and sanitary. Make report concerns observed for physical plant of the facility, including but not limited to fire extinguisher/fire safety/smoke alarm checks, seasonal equipment checks (air conditioners, boilers, screens etc.), broken furniture, hazards, cleanliness; and noting any needed materials or items.Follow the Staff Assignments and Programs Structured SchedulesTransports individuals as necessary to programs, activities, appointments, recreational functions, etc. as scheduled or requested by supervisors. Drive program vehicles in safe and responsible manner and document all vehicle operations in travel logs.Ensure adequate supervision and that all safeguards and plans are followed; in addition to monitor the interaction, activities and response to services. Ensure to follow mealtime safeguards to include but not limited to; prescribed diets, meals plan and choking preventions.Utilizes effective professional and empathetic interpersonal skills when counseling, supporting or negotiating to handle sensitive issues with families and outside agencies. Work with the people we support to help them identify and realize their personal life goals and effectively communicate and support the organization’s mission, vision and valuesAdvocate with the people we support in a variety of situations and work with the people we support to teach them new life skills and work with the people we support and other members of the interdisciplinary team to develop service plans that aid the person in achieving their personal life goals.Accurately document service provision, daily notes and other information as required and provide positive behavior support to the people we support as necessary. Work in partnership with the people we support to promote their health and safety.Adhere to the organizations Code of Ethics and communicate in a respectful manner with all people including the people we support, supervisors, other valued team members, and members of the community. Respects the cultural needs and preferences of each individual and co-workers.Encourages and assists individuals in connecting with others and developing social and valued social and/or work roles based on his or her choices. Supports individuals to connect with friends and to live and be included in the community of his or her choice, helps individuals transition between services, adapt to life changes, i.e., moving into home & community-based settings and respects the role of family members in planning and providing services and plans and initiates a variety of social and recreational activities both in the home and in the community for the individuals and supports individuals in their involvement in these activities.Completes required ongoing training and continues to develop skill and any additional trainings as needed/required by program manager to meet an individual’s needs.Understands the purpose of adaptive equipment; makes recommendations as to adaptive equipment that would allow the individual to be more independent and functional; ensures adaptive equipment is available and used by the individual.Manage all individual’s funds according to policy & procedure and state regulations and effectively manages petty cash, receipts, and documentation by the end of every shift worked.Communicates relevant information at change of shift and to supervisor.Performs other duties and responsibilities as assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Employee must possess the ability to interact with individuals and staff professionally and ethically, understand and implement service plans, and to complete all required documentation clearly, legibly in a timely manner. Must have a passion for and desire to work with people with intellectual disabilities and other physical or mental disabilities. Knowledge of basic human physical and psychological needs. Knowledge of simple health and safety precautions. Ability to complete data collections and follow safeguard and program plans. Can communicate orally and in writing in English, bilingual is a plus. Able to write summary reports using a professional, objective style and voice. Ability to use computers and stay current with technology used for documentation (EVV, HER, EMR), communication, and other work activities. Ability to interact with individuals, community members and other treatment team members. Ability to read and comprehend technical training manuals. Ability to follow written and oral instructions course of action. Ability to learn basic operation and maintenance of adaptive equipment. Ability to be supportive and patient. Ability to be a team player. Ability to observe, record and report participant’s behavior, attitude, and physical condition. Ability to be flexible in the event of a staffing emergency. Ability to follow call out policies and procedures. Ability to observe, record, and report individuals’ behavior, attitude, and physical conditions. Ability to travel between worksites when necessary. Ability to commute to other worksite as directed and provide services with personal vehicle. Ability read and comprehend plans and protocols, etc. Ability to demonstrates written skEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.

Job DescriptionCoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at You'll Do: The Common Services organization at CoreWeave is responsible for the shared platforms, APIs, and foundational services that power our AI cloud products and internal engineering teams. From authentication and authorization to core platform primitives and developer experience tooling, this organization ensures that the rest of CoreWeave can build, ship, and operate reliably at scale. As Reliability Lead, Common Services, you will establish and lead the Reliability Engineering and production operations practice for this organization. You'll partner closely with engineering leaders and teams across Common Services to define how we build, release, monitor, and operate critical services—raising the bar on reliability, availability, and operational excellence across the board. About the Role: As Reliability Lead, Common Services, you will be responsible for defining the reliability strategy, processes, and standards for the Common Services portfolio and driving consistent, high-quality operational practices across multiple teams. You'll monitor production incidents within Common Services, and work directly with your partner teams to design systems that are reliable, observable, and supportable. Your day-to-day will blend hands-on technical work and cross-functional leadership to drive continuous improvement of Common Services production operations. In this role, you will: • Establish and lead the SRE / production engineering practice for the Common Services organization, including standards for reliability, incident management, and on-call, in partnership with the central Product Engineering organization., • Develop an Operational Excellence strategy that focuses on not only improving system performance but also monitoring and reducing operational toil, • Partner with engineering and product teams to define SLOs, SLIs, and error budgets for critical Common Services, and ensure these become part of how teams plan and make tradeoffs., • Own and improve the incident management lifecycle for Common Services, including on-call rotations, escalation paths, incident tooling, post-incident reviews, and follow-through on corrective actions., • Drive the observability strategy (metrics, logs, traces, dashboards, alerts) for Common Services, ensuring we have actionable visibility into the health, performance, and capacity of key systems., • Collaborate with engineering leads to design and review architectures for reliability, scalability, resilience, and operability, including failure modes, redundancy, and graceful degradation., • Lead efforts to automate and harden operational workflows, including deployments, rollbacks, configuration management, change management, and routine maintenance tasks., • Build strong, trust-based relationships with partner teams and stakeholders, becoming a go-to leader for production readiness and operational risk within Common Services., • Hire, mentor, and develop SRE and production engineering talent, fostering a culture of continuous improvement, learning from incidents, and humane on-call., • Partner with other SRE and production engineering leaders across CoreWeave to align on global practices, tools, and reliability goals, representing the needs and constraints of Common Services.Who You Are:, • 7+ years of experience in Site Reliability Engineering, Production Engineering, or similar roles working on distributed systems or cloud/platform services., • 2+ years of technical leadership experience (team lead, staff/principal engineer, or people manager) where you drove reliability and operational improvements across multiple services or teams., • Strong background in Linux-based production environments, containers, and orchestration technologies (e.g., Kubernetes), including debugging complex issues in live systems., • Hands-on experience with observability stacks (metrics, logging, tracing) and alerting systems, and a track record of designing meaningful SLIs/SLOs and alert strategies., • Proven experience running on-call rotations and incident response, including leading high-severity incidents and driving high-quality post-incident reviews., • Demonstrated ability to design for reliability (capacity planning, redundancy, failover, backoff, circuit breaking, graceful degradation, etc.) in large-scale or mission-critical systems., • Comfortable working with infrastructure-as-code and automation tooling (e.g., Terraform, Ansible, Helm, CI/CD pipelines) to make operations repeatable, auditable, and safe., • Strong cross-functional communication skills—you can translate between engineering, product, and business stakeholders and influence without relying solely on authority., • A bias toward data-driven decision making, using production data, capacity signals, and incident trends to inform priorities and investments.Preferred:, • Background working with GPU workloads, high-performance computing, or latency/throughput-sensitive systems., • Experience with multi-tenant, multi-region, or highly regulated environments, and the associated reliability considerations., • Familiarity with service ownership models and strong opinions on how to align ownership, on-call, and accountability in a scalable way., • You care deeply about operational excellence and see reliability as a product feature, not an afterthought., • You're excited by the challenge of bringing order and clarity to complex, rapidly evolving systems., • You're passionate about building humane, sustainable on-call practices and learning from incidents without blame., • You enjoy partnering with multiple teams, influencing through context and clarity rather than authority alone., • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences, • Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $206,000 to $303,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration. California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job Description Account Manager (Contact Center) Location: Remote Worker - N/A About Us: Premier NX is the expert in providing Customer Experience (CX) Solutions and Digital Transformation. We are the next evolution for our clients and your career. Our clients include many prestigious brands in in pharmaceutical, healthcare, food, consumer packaged goods and beauty care companies. As an Account Manager, you will contribute to Premier NX's success by managing one or more of our prestigious, globally recognizable, client programs. Why Work with Us: We are a place for people who love to help people. We provide customer service to some of the nation's most prominent brands. We are experts in regulated industries and help pharmaceutical, healthcare, food, consumer packaged goods and beauty care companies build brand loyalty by providing their consumers with exceptional experiences. Our job is to make a positive impact on a consumer's life, at every single opportunity. We have a passion for the products we support. We are committed to superior account management and continual improvement. Just as important is our commitment to corporate values. We are seeking an Account Manager to join our team managing a food products account. This is a work from home position with occasional travel to our headquarters in New Providence, NJ. SUMMARY: As the primary point of contact for the client, the Account Manager is the consultative advisor to the client, responsible for implementing best practices, dedicated to continual program improvement. They manage customer service teams and are responsible for managing the day-to-day operations including planning, adherence to service delivery and quality KEY RESPOSIBILITIES: • Establish and maintain effective relationships with clients, gaining their trust and respect., • Provide consultative support to the client, including writing and documentation, opportunities to utilize technology and value-added initiatives, • Act as a strategic partner, research industry trends and identify implications that can impact the client., • Leverage internal resources to ensure a successful program (e.g., HR, Workforce Management, training, IT, etc.), • Ensure program objectives and service levels are met, • Deliver on account goals by executing daily, weekly and monthly targets., • Leverage CRM tools such as Emplifi, Salesforce, Zendesk, and AI technologies to deliver results., • Provide meaningful, actionable program-specific reporting and analysis using traditional and BI tools., • Identify and analyze client concerns; take or recommend appropriate action; formulate alternative solutions; and follow-up to ensure accuracy and resolutions., • Coach and motivate a team of consumer contact center representatives, supervisors, and other team members, working remotely., • Oversee customer service team to ensure program goals are met, including quality standards, data accuracy, training and service delivery, • Manage team performance by setting expectations, providing feedback, coaching, and delegating. We Need People Who Are Great at: • Strong understanding of the contact center environment to enhance performance and achieve client and financial targets., • Outstanding presentation and writing skills for client meetings and demonstrated successful consultations with multiple levels of client's management team., • Manage clients and successfully support in its service levels and business goals., • Deliver on account goals by executing daily, weekly and monthly targets in support of operating objectives., • Experience utilizing telephony software, CRM systems software and reporting tools., • Advanced skills in Microsoft Office including Word, Excel, Outlook, PowerPoint., • Knowledge of AI capabilities in a contact center environment., • Demonstrated ability providing technical support and troubleshooting via multiple channels., • Management experience across multiple channels (e.g. calls, emails, chat, SMS, social media, e-commerce, ratings and reviews)., • Working collaboratively and effectively while handling multiple projects on various timelines in a fast-paced environment., • Proactive communication, organization, and being a team player., • Excellent interpersonal skills and the ability to work with staff with diverse backgrounds and perspectives., • Skilled trainer, coach, and team builder., • Bachelor's Degree preferred with 5-7 years' experience in the contact center industry (CPG/ Food accounts are a plus) Together, we can offer endless possibilities! What is next for you? We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

Job Description Business Development Center (BDC) seeking professional, high-energy individuals to join our elite team. (2 LOCATIONS GARDEN CITY + HAUPPAUGE) DEALERSHIP BDC - HIGHLY ENCOURAGED TO APPLY!!!!!!!!!!!!!!!! * Manage inbound and outbound calls to schedule appts from our social media form-filled leads * Excellent communication and follow-up skills * Maintain accurate client records in our CRM system * Collaborate closely with our marketing and clinical teams * make $75k-100k+ per year Must haves : * Organized, motivated, and team-oriented URGENT!!!!!!!! ((((Open hiring event))) : PICK DATE & TIME !!!! • [11AM-4PM], • Monday 10/27, • Tuesday 10/28 * UPON SUBMITTING YOUR INFO I WILL CALL TO CONFIRM WITH YOU. ASK FOR CHANEL BDC MANAGER 516-566-7008

Job Description Director of Data Center Facility Operations - Totowa, NJ This opportunity is working directly with a leading mission-critical data center developer. This company provides turnkey data center solutions custom-fit to the requirements of their client's ever-changing mission-critical facility's operational needs. They accomplish this by providing reliability of mission-critical facilities for many of the world's largest organizations (Hyperscale and Enterprise Customers). This opportunity provides a career-growth minded role with exciting projects with leading-edge technology and innovation as well as competitive salaries and benefits. We are looking for an experienced Data Center Facility Operations Director to support a major critical data center. The Director will be responsible for managing the overall quality and service of the operation and maintenance of critical facility infrastructure systems in accordance with company's policies and procedures. This Data Centers is a 7x24x365 a year operation. The director will work with the Chief Engineer in maintaining relationships with various customers. The successful candidate will oversee the work performed by in-house facilities team to ensure the site is meeting the high and dynamic standards of its internal customers. The successful candidate will also provide consistent leadership and support through planning, communicating, and managing a team of professionals responsible to deliver data center facility services. Responsibilities include the delivery of quality and consistent services and support as established by the Corporation while satisfying unique customer requirements, managing issue resolution and ensuring proper performance reporting of key metrics for the site, establishing goals and objectives for the region based on strategic and business plans of the corporation. Responsibilities: • Performing periodic site walk-throughs in order to ensure Company's procedures (SOPS and MOPS) and standards are followed. This includes assisting the Facilities Manager, Technicians and any other contracted vendors, • Identifying any vulnerabilities while overseeing 3rd Party Critical Facilities onsite team, • Communicating the status of the operation process with senior management and onsite customers, • Site acceptance and commissioning of the facility to ensure the site meets the superior and dynamic standards of Company Standards, • Acting as liaison and coordinating efforts between the contracted vendors and the onsite customers, • Oversee the development of procedures/Method of Procedures (MOPs) for the DC build in addition to approving MOPs for data hall work, • Participating in the interview process for prospective candidates applying to this critical facility, • Auditing installed data center components. This audit will be used to verify the completion of the job scope by the vendor in addition to verifying the design documentation for the build-out and ongoing operations of the data hall space, • Provide strategic / tactical leadership with a background in best practices related to operations for performance and reliability on a variety of state of the art critical systems such as: medium voltage switchgear, diesel generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, fire detection / suppression; building monitoring systems; etc., • Supervise the on-site management; the facility manager, facility technicians, sub-contractors and vendors, ensuring that all work is performed according to established practices and procedures, • Manage Customer Relationship and act as escalation point of contact for the company at this site, • Manage the establishment of performance benchmarks, conduct analyses and prepare reports on all aspects of the critical facility operations and maintenance., • Work with business leaders to coordinate projects, manage capacity and optimize plant safety, performance, reliability and efficiency, • Review MOPs and SOPs for all work on critical data center facility equipment, • 10-15+ years of data center facility operations and maintenance experience, • 5 years leadership experience in data center facility operations, • Budget / P/L responsibility, • Solid Understanding of Critical Electrical and Mechanical / HVAC equipment, • Experience supervising a technical data center operations staff, • Previous experience as a Data Center Facility Manager a must, • Strong verbal and written communications skills, • Good presentation skills in leading meetings (both conference and in person), • Superior analytical, planning and problem resolution skills Knowledge of Company Services and operations structure and support operations, • Highly organized with proved project management abilities, • Ability to multitask, establish priorities, manage conflicts, • Previous experience in the Military / Military veterans in all branches that have experience with Electrical / Mechanical is a huge plus - Navy Nukes that were part of the Navy Nuke Program - EMN, ETN, MMNs; Seabees; Army - Power Generation; Air Force – Power Production, Generator Techs, Maritime, Coast Guard, etc.) Submittal Instructions: Please apply directly by clicking the link below, alternatively you can forward your resume directly to: After applying, if you have further questions, you may call 973-895-5200 and ask for Iggy. You can also submit via our career portal and take a look at other Critical Facility openings we are working on at, If this job is not for you, feel free to forward this along. WE PAY FOR REFERRALS!! Company offers competitive salaries and benefits package including medical insurance, a 401(k) plan EOE/AA Employer M/F/D/V Pkaza LLC is a third-party employment firm. All fees assessed by Pkaza LLC will be paid by our employer that we represent and not by the candidate

Job DescriptionHello, “Join GD Resources for dynamic opportunities in business management and IT, where innovation meets excellence.” About the Company: GD Resources is a Veteran Women-Owned Business Management and Information Technology company committed to excellence. GD Resources provides dynamic opportunities for veterans and professionals alike to contribute to innovative projects and drive success in a collaborative and supportive environment. Join us to make a difference, advance your career, and grow with a company that values integrity, diversity, and continuous improvement. Public Job TitleMobile App Product Manager (iOS & Android)Public Job DescriptionDirect Client: NYC Office of Technology and Innovation Job Title: Mobile App Product Manager (iOS & Android) Duration: 6+ Months with possible extension Location: 15 Metrotech Center, Brooklyn, NY 11201 Position Type: Contract Interview Type: Webcam/In-person Ceipal ID: NYC_PM820_SS Note: Normal Business Hours, Monday through Friday (not including a mandatory unpaid meal break after 6 hours of work), 35 work hours per week. If the consultant works more than 35 hours per week, the consultant must request overtime in the Agency's timekeeping system, and the project manager must approve those hours worked above the weekly maximum. SCOPE OF SERVICES: Provide product management leadership including defining key requirements and features for the NYC Secure App based on user research, integrating stakeholder input, and developing the build, test, and launch strategy and roadmap for the project. Also lead project management ensuring integration with other OTI departments and timely completion of deliverables across engineering and design. Job Description: The NYC Office of Technology and Innovation has been tasked with re-designing the NYC Secure App and an associated campaign to provide New Yorkers with a comprehensive set of tools and resources to prevent scam phone calls and text messages, educate vulnerable New Yorkers on prevention, and support New Yorkers with the resources they need when they have been victimized. Each year New Yorkers lose an estimated $6.5B to online and phone based scams, yet the city provides no systematic approach to protecting residents – this project will develop the technology and strategy to address that gap across OTI’s programs including Cybersecurity, 311, and Digital Equity. TASKS: • Define Technical Requirements: Draft the functional specifications for the NYC Secure App rebuild, specifically detailing the requirements for the free call and text filtering engine., • Establish Success Metrics: Define the Key Performance Indicators (KPIs) for the project, such as target scam-block accuracy rates and user adoption goals among vulnerable populations., • Stakeholder Alignment: Coordinate the 311 team to define the information needs and architecture for resource pages, ensuring it aligns with current call-center workflows., • Manage Integration Strategy: Oversee the technical roadmap for integrating the new web resources into the existing nyc.gov ecosystem without creating unnecessary infrastructure overhead., • Privacy & Compliance: Ensure all solutions meet NYC’s data privacy and security standards., • Prioritize User Centricity: Support user research with elderly and immigrant New Yorkers to ensure the digital tools are accessible and meet real user needs., • Milestone Management: Create a phased delivery schedule that establishes project milestones and a product roadmap, including beta release of the app, the 311 info-page launch, and public rollout., • Risk Mitigation: Identify potential technical or logistical bottlenecks or user challenges that may risk project timelines or success. Mandatory Skills: • At least 8 years of experience as a product manager or in technical leadership., • Experience leading and managing the design and build responsive websites and applications in collaboration with engineers and designers., • Experience launching products with user-centered design practices., • Experience defining product requirements and key success metrics for a project., • Clear and succinct verbal and written communications skills Regards, Srikanth (Sri) Senior Recruiter Phone: 202-988-3936 Email: Powered by JazzHR y8BND6dbLp

Job DescriptionDescription: Description Job Title: Case Manager Reports to: Operations Manager Location: Long Island City, NY About Kommissary: Kommissary is a social enterprise on a mission to spread joy through food. We deliver high volumes of diverse, high-quality meals to New Yorkers. As a proud minority-owned business, we value diversity, equity, and inclusion and foster a collaborative workplace. Role Overview: The Case Manager serves as a primary point of contact for clients enrolled in our food delivery programs. In this role, you will conduct outbound and inbound calls to screen, assess, and schedule food deliveries for clients in need. You will work within a HIPAA-regulated environment where accuracy, confidentiality, and integrity are essential — all actions are logged and subject to audit. This role requires strong bilingual communication skills in both English and Spanish, with a preference for Spanish-dominant candidates who are also proficient in English. Key Responsibilities: • Contact clients by phone to conduct screenings and assess eligibility for food delivery services based on pre-existing screening criteria., • Review and evaluate client screening documents to confirm eligibility and ensure all required information is complete and accurate., • Schedule food deliveries across multiple program formats, coordinating with clients to confirm availability and delivery preferences., • Accurately enter and maintain scheduling and tracking information in Microsoft Excel spreadsheets., • Navigate and operate an internal web portal to record client interactions, make program selections, and leave detailed case notes in a clear and timely manner., • Maintain strict confidentiality and adhere to all HIPAA regulations governing client information; all actions may be subject to future audit., • Communicate professionally and compassionately with clients in both English and Spanish to ensure clear understanding of program benefits and next steps., • Flag any discrepancies or eligibility concerns to a supervisor for review., • Perform other duties as assigned. Qualifications: • Bilingual in English and Spanish; Spanish-language proficiency strongly preferred., • Prior experience in a call center, case management, social services, or client-facing administrative role preferred., • Ability to conduct structured phone screenings and document findings accurately., • Comfortable reviewing eligibility documents and applying program criteria consistently., • Proficiency in Microsoft Excel at a basic level (data entry, tracking, scheduling)., • Ability to navigate web-based portals, enter data, and leave clear and accurate case notes., • Strong attention to detail and commitment to accuracy — errors in this role have real impact on client services and program compliance., • High level of integrity and professionalism; understanding that all actions within program systems are logged and auditable., • Excellent verbal and written communication skills in both English and Spanish., • Strong organizational and time management skills with the ability to manage a high volume of client contacts. What We Offer: Competitive hourly compensation - $19-$22/hour Benefits A mission-driven, inclusive workplace with growth opportunities. Note: This job description is not intended to be an exhaustive list of all activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Equal Employment Opportunity: Kommissary does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Kommissary is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact us at . E-Verify Notice: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Requirements:

Job Description Futu US Inc. stands at the forefront of financial services, housing two SEC registered broker-dealers alongside a cryptocurrency brokerage — all operating under the reputable wing of Futu Holdings Limited (Nasdaq: FUTU). Our core mission revolves around innovating the investing landscape through a digitized brokerage and wealth management platform that's designed to elevate the investment experience. Here's a closer look at our key entities: • Futu Clearing Inc.: An SEC registered FINRA member dedicated to delivering top-tier clearing and execution services globally., • Moomoo Financial Inc.: As an SEC registered FINRA member, we provide retail investors access to both U.S. and Asian securities markets, ensuring your investment journey is backed by expertise. Job Summary: As a Senior Strategic Partnerships Manager for moomoo, you will own the development and execution of B2B2C partnership strategies across existing and new customer acquisition channels. You will play a crucial role in identifying partnership opportunities, negotiating beneficial terms, maintaining partner relationships, and internal cross-functional coordination to drive successful campaigns. The ideal candidate is a strategic thinker with a proven track record in partnership management, relationship building, and experience in the fintech or brokerage industry. Key Responsibilities: • Develop and implement comprehensive B2B2C partnership strategies aligned with moomoo's marketing and business objectives, focusing on reducing CAC and improving acquisition efficiency., • Identify, target, and establish relationships with potential partners, including financial institutions, communities, fintech platforms, media, affiliates, and other relevant organizations., • Negotiate and finalize partnership agreements to maximize value for all parties, drive revenue growth, and lower acquisition costs., • Implement cross-promotion strategies with partners to expand reach and reduce marketing expenses., • Collaborate with internal teams, including marketing, product development, and compliance, to ensure successful execution of partnership initiatives and seamless integration of new acquisitions., • Manage and nurture existing partner relationships to ensure satisfaction, identify opportunities for growth, and optimize CAC reduction strategies., • Analyze market trends, competitive landscape, and customer needs to inform partnership strategies and initiatives., • Develop and track key performance indicators (KPIs) to measure the success of partnerships, focusing on CAC reduction and conversion rate improvements., • Prepare and present regular reports to senior management on partnership performance, new opportunities, and high-level strategy., • Bachelor's degree in Business Administration, Marketing, Finance, or a related field;, • Minimum of 3-5 years of experience in partnership management or business development, with a focus on both B2B and B2C marketing campaigns in the fintech or brokerage industry., • Proven track record of successfully establishing and managing strategic partnerships that drive consistent user growth., • Experience in executing or supporting large-scale sports events, preferably in baseball, as well as high-impact marketing campaigns. Experience in cross-functional collaboration and external partnerships is highly valued., • Strong negotiation skills and the ability to communicate confidently with decision-makers at all levels., • Excellent digital, presentation, and interpersonal skills., • Ability to analyze market trends, customer behavior data, and business metrics to drive strategic decisions and optimize partnership performance., • Experience in developing and implementing affiliate marketing programs and other performance-based partnership models., • In-depth knowledge of financial products, services, and regulations in the brokerage industry., • Familiarity with data-driven decision-making processes and analytics tools for measuring partnership success through common metrics such as CAC, ARPU, CPFA, LTV, ROAS., • The job requires 4days onsite at the MOOMOO US Jersey City office. *Only shortlisted candidates will be contacted. Benefits What We Offer: • Competitive salary and performance-based bonuses., • Comprehensive benefits package, including health, dental, and retirement plans., • Opportunities for professional growth and development., • A dynamic and collaborative work environment. Base pay for a successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is $96,000-$132,000. This role is also eligible to participate in our discretionary bonus plan. Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Futu Holdings Limited, including all subsidiaries, is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. Warning about fake job posts Please be aware of fraudulent job postings by persons not affiliated with Futu, Moomoo, or their affiliates. Criminals may use fraudulent job postings to obtain your personally identifiable information and/or financial information to steal your identity and/or money. All communications to you will come from a business email address. We do not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a video call. We will not ask you for bank account information nor ask you to pay anything during the hiring process. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

Job Description MAX Fitness & Wellness (formerly THE MAX Challenge) is a premier fitness brand known for changing lives through our unique combination of fitness, nutrition, and motivation. We are seeking a highly motivated and experienced Fitness Center Operations Manager to join our team at our Montclair location. Do you have a passion for helping others live their best lives? Do you enjoy coaching, mentoring, and developing teams? Do you thrive on balancing the big picture with attention to all the small daily details? If you’re thinking “YES!”, then this may be the perfect role for you! Responsibilities * Oversee daily operations, including staffing, scheduling, and member experience. * Ensure every member receives exceptional service and support throughout their fitness journey. * Drive revenue growth through effective sales, marketing, and community engagement strategies. * Build and maintain relationships with local businesses and organizations to promote the MAX Fitness & Wellness brand. * Maintain a clean, organized, and safe facility at all times. * Collaborate with the MAX Fitness & Wellness corporate team to ensure compliance with brand standards and operational procedures. * Develop and implement programs that improve member retention and overall satisfaction. * Manage inventory, ordering, and budgeting efficiently. * Foster a positive, supportive, and high-performing team culture. Requirements * Minimum of 2 years of hospitality or fitness industry experience. * Strong leadership and communication skills with a proven ability to motivate teams. * Excellent customer service skills and relationship-building abilities. * Understanding of fitness industry trends and best practices. * Experience implementing sales and marketing strategies to drive growth. * Ability to work flexible hours, including some evenings and weekends (occasional on-call availability). * Strong organizational and time management skills. * Experience managing budgets, inventory, and ordering processes. * Passion for fitness, wellness, and helping others achieve their goals. * Must have a reliable vehicle for daily commuting between locations. Compensation & Benefits * $50,000 base salary + uncapped bonus structure * Paid training and ongoing professional development * Health insurance and two weeks of paid vacation after one year of employment * Free membership at MAX Fitness & Wellness * Retail discounts * Opportunities for advancement based on performance * Work-life balance: Center hours are Monday–Friday, with limited weekend availability required. If you are passionate about fitness and wellness and have the leadership skills to help others succeed, we want to hear from you! Apply today to join the MAX Fitness & Wellness team. Powered by JazzHR jQ1p26H8Kh

Job Description Clinical Patient Navigator Department: Business Development Reports To: Call Center Manager Summary: The Clinical Patient Navigator assists patients in getting approval for necessary medical services by guiding them through the pre-authorization process. This role uses organizational and communication skills to help patients, work with healthcare providers and insurance companies, and ensure a smooth path to their care. The Clinical Patient Navigator is a key contact for patients needing pre-authorization, offering support and clear information. Essential Functions: • Pre-Authorization Support:, • Help process pre-authorization requests for different medical services like procedures, tests, and medications., • Understand and follow the rules of different insurance companies for getting approvals., • Enter patient and medical information accurately into computer systems., • Help gather necessary paperwork from doctor's offices., • Follow up on pre-authorization requests to avoid delays., • Share the results of the pre-authorization with patients and the healthcare team clearly., • Learn about different insurance plans and their pre-authorization rules., • Patient Guidance:, • Be a main point of contact for patients with pre-authorization questions, offering friendly support., • Explain the pre-authorization process to patients and their rights., • Help patients understand what their insurance might cover and any potential costs., • Answer patient questions and concerns politely and get help for more complex issues., • Connect patients, doctors' offices, and insurance companies to help resolve pre-authorization issues., • Teamwork and Communication:, • Work well with doctors, nurses, and other healthcare staff to get needed medical information., • Communicate clearly with insurance companies to get timely approvals., • Work with billing departments to ensure correct processing of claims., • Participate in team meetings to improve how pre-authorizations are handled., • Record Keeping and Following Rules:, • Keep accurate and complete records of all pre-authorization work following all guidelines., • Protect patient privacy according to HIPAA rules., • High school diploma or equivalent required., • Associate's degree in Healthcare Administration or a related field is preferred., • Experience with medical billing & EMR System a requirement., • Bilingual in Spanish is a plus., • Good communication and customer service skills., • Ability to organize information and pay attention to detail., • A desire to help patients navigate their healthcare., • Requires extensive periods of sitting at a desk., • Fast-paced work environment with deadlines.

Job DescriptionWho we are and our values: Tru Medical Management in New York City is an award-winning adult primary care practice. Board-certified physicians provide comprehensive care delivered with respect and compassion. In everything the practice does, patient health and satisfaction are the priority. Tru Medical Management is unlike a typical doctor’s office. The practice’s staff aims to reinvent primary care by providing a superior patient-centered experience delivered with honesty, empathy, and professionalism. What you will accomplish in this role: • Performing history and physical examinations, • Documenting visits in electronic medical record in a timely manner, • Educating patients on their health conditions in a way they can understand., • Following up with patients more frequently for effective condition management., • Utilizing your support team to complete standing orders, • Ordering diagnostic tests based on assessments, developing treatment plans, prescribing drugs and other therapies as needed, • Making referrals as necessary, consulting with supervising medical provider when appropriate., • Maintaining patient confidentiality, • Participating in meetings, • Working collaboratively with other members of the medical team, • Collaborating with the management team on quality improvement initiatives, • Having an open mind to feedback, different perspectives, reflection, and growth. Who you are and your experience: • Must have completed an accredited NP/PA program and be registered by the NYS Department of Education., • 3 years or more experience practicing as a Nurse Practitioner or Physician assistant, • Experience working with a diverse and under-served patient population a plus, • Proven ability to work in a team environment, • eClinicalWorks experience is a plus Our team and support: • Highly knowledgeable and supportive staff with a diverse background including receptionists, Call Center Agents, Health Coaches, Medical Assistants, Practice Manager, Clinical Supervisor and HR., • Providers for Primary Care, GYN, Cardio, GI and Podiatry, • AI assisted patient charting, • A dedicated Medical Assistant solely to assist you Benefits provided to promote your well-being and health: • Competitive compensation package, • Medical Insurance, • Dental Insurance, • Vision Insurance, • PTO, • Medical Malpractice policy coverage, • Holiday pay, • Commuter benefits, • 401K, • HSA, • Full-time/Part-time opportunities, • Bonus based on performance., • PTO Pay out options Pay: $140,000.00 - $180,000.00 per year (plus performance based bonus)

Job Description WHO WE’RE LOOKING FOR Spectrum Vision Partners (“SVP”) and OCLI Vision (“OCLI”) work together to provide world class eye care to our patients to improve lives. SVP, the management services team, supports OCLI vision, one of the largest multi-specialty ophthalmology networks in the U.S. Our unique model and collaborative culture differentiate us in the marketplace and in our service to our patients. We build our culture one hire at a time, and we focus on building great teams and keeping our employees happy. We promote from within and offer fantastic benefits and PTO! THE OPPORTUNITY AT HAND We’re looking for passionate and empathetic people to join our team. You’ll answer incoming calls in a friendly, courteous, professional & positive manner, while delivering exceptional, individualized customer service to our patients requesting to schedule or reschedule an appointment. OUR EXPECTATIONS OF YOU Maintain accurate records by verifying/obtaining patient demographic & insurance information and entering into the practice management system. Forward calls to appropriate practice/department for additional follow-up, information or resolution. Document and enter messages into practice management system and distribute to appropriate practice/department with proper information conveyed in an efficient manner. Answer inquiries by researching, locating, and providing relevant information. Maintain patient privacy by adhering to all applicable HIPAA regulations. Promptly address inbound email inquiries and requests from patients and others regarding services and information about OCLI as assigned by manager. Handle making outbound calls to schedule patients upon request. Work collaboratively & courteously with all other departments to ensure a positive patient experience. Perform various administrative functions and other duties/projects as assigned. WHAT YOU'LL NEED TO SUCCEED Previous customer service experience– Able to manage difficult or emotional customer situations You are able to focus on solving conflict, not blaming, and maintain confidentiality You’re a problem solver and a team player with exceptional communication skills Must be proficient in relevant computer applications (MS Word, Excel, PowerPoint, Google Suite, etc.) as well as data entry/typing & computerized scheduling systems (EMR/EHR) Prior inbound/outbound call center and telephone experience preferred High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience Experience working with the public & demonstrate strong communication & customer service skills. Previous medical practice experience and/or a general knowledge of current ophthalmology practices, concepts and procedures is preferred WHO WE ARE Our globally recognized healthcare team is comprised of some of the top minds in ocular medicine. Our senior management team has a combined 200 years of eye industry experience collaborating with some of the most recognized practices in the nation. While our providers have the expertise to diagnose and treat complex ocular, oculoplastic, and retinal conditions, we’re also uniquely qualified to provide care for our patients from childhood though adulthood. We build relationships with our patients that last a lifetime. With nearly 1,400 employees, we support over 50 clinic locations, five state-licensed ambulatory surgery centers, and over 110 surgeons, doctors, and other medical professionals. Our brands include OCLI Vision, Island Eye Surgi-center, New Vision Cataract Center, AIO, and others. At Spectrum Vision Partners we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all of our team members to uphold these commitments.

Job Description PATIENT CALL CENTER COORDINATOR WHO WE’RE LOOKING FOR Spectrum Vision Partners (“SVP”) and OCLI Vision (“OCLI”) work together to provide world class eye care to our patients to improve lives. SVP, the management services team, supports OCLI vision, one of the largest multi-specialty ophthalmology networks in the U.S. Our unique model and collaborative culture differentiate us in the marketplace and in our service to our patients. We build our culture one hire at a time, and we focus on building great teams and keeping our employees happy. We promote from within and offer medical, dental and vision coverage with a matching 401K and generous PTO! THE OPPORTUNITY AT HAND We’re looking for passionate and emp athetic people to join our Call center. Our Techs are responsible for all the pre-exam elements of the patient visit. This includes gathering and documenting patient information and history and conducting routine and ancillary patient testing. You’ll play a vital role in the patients experience with OCLI and in helping our Dr’s to diagnose and treat eye disorders. OUR EXPECTATIONS OF YOU • Provides the highest level of customer service patents and incoming callers via telephone ▪ Answer incoming calls in a friendly, courteous, professional & positive manner, while delivering exceptional, individualized customer service to our patients requesting to schedule or reschedule an appointment, • Maintain accurate records by verifying/obtaining patient demographic & insurance information and entering into the practice management system, • Forward calls to appropriate practice/department for additional follow-up, information or resolution, • Document and enter messages into practice management system and distribute to appropriate practice/department with proper information conveyed in an efficient manner, • Answer inquiries by researching, locating, and providing relevant information, • Maintain patient privacy by adhering to all applicable HIPAA regulations, • Promptly address inbound email inquiries and requests from patients and others regarding services and information about OCLI as assigned by manager, • Handle making outbound calls to schedule patients upon request, • Previous customer service experience– Able to manage difficult or emotional customer situations, • You are able to focus on solving conflict, not blaming and maintain confidentiality, • Must be proficient in relevant computer applications (MS Word, Excel, PowerPoint, Google Suite, etc.) as well as data entry/typing & computerized scheduling systems (EMR/EHR), • Prior inbound/outbound call center and telephone experience preferred, • High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience, • Experience working with the public & demonstrate strong communication & customer service skills. Previous medical practice experience and/or a general knowledge of current ophthalmology practices, concepts and procedures is preferred. WHO WE ARE Our globally recognized healthcare team is comprised of some of the top minds in ocular medicine. Our senior management team has a combined 200 years of eye industry experience collaborating with some of the most recognized practices in the nation. While our providers have the expertise to diagnose and treat complex ocular, oculoplastic, and retinal conditions, we’re also uniquely qualified to provide care for our patients from childhood though adulthood. We build relationships with our patients that last a lifetime. With nearly 1,400 employees, we support over 50 clinic locations, five state-licensed ambulatory surgery centers, and over 110 surgeons, doctors, and other medical professionals. Our brands include OCLI Vision, Island Eye Surgi-center, New Vision Cataract Center, AIO, and others. At Spectrum Vision Partners we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all of our team members to uphold these commitments.

Job Description Assistant Director of Nursing (ADON) Unit: Internal Medicine Surgery Location: Woodhull Medical Center, Brooklyn, NY Shift: Days (8:00 AM – 4:30 PM) | 37.5 Hours/Week Compensation: $150,000/year Facility: Medical Center in Brooklyn, NY 11206 Schedule: • 8:00 AM-4:30 PM, • 37.5 hours per week/7.5 hours per day, • No Oncall Required, • +$1 per hour for weekends/+ $1.50 per hour for holidays The Position: Most nursing leadership roles demand 50+ hours and "on-call" chaos. This Assistant Director of Nursing position at Woodhull Medical Center offers a rare 37.5-hour work week with a consistent 8:00 AM to 4:30 PM schedule. You’ll lead the Internal Medicine Surgery department in the heart of Brooklyn, receiving a competitive $150,000 salary while maintaining the work-life balance that usually disappears at the Director level. If you are a seasoned RN leader looking to make a massive clinical impact without sacrificing your evenings, this is your next move. Your Impact & Responsibilities As the ADON for Internal Medicine Surgery, you aren't just a manager—you are a mentor and a strategist. You will: • Lead with Excellence: Oversee daily operations for the surgical nursing team, ensuring high-quality patient care and safety., • Cultivate Talent: Use your experience to teach and supervise staff, fostering a culture of professional growth and clinical precision., • Drive Efficiency: Manage departmental workflows and resources to optimize patient outcomes in a high-volume, meaningful environment., • Collaborate: Work closely with the Director of Nursing and surgical staff to implement best practices and maintain regulatory compliance. Ideal Candidate: We are looking for a decisive leader who understands the complexities of surgical services and knows how to inspire a team. Education: One of the following prerequisites • Master’s Degree in Nursing + 5 years of nursing experience (including 3 years in a supervisory or teaching role). Expertise in Maternal Child Health preferably If you’re ready to step into a high-status leadership role that actually respects your time, we want to talk to you. Apply Today!

Job Description Join The WorkPlace Group’s Call Center Talent Pool! Are you a passionate professional in the call center industry looking for your next career opportunity? The WorkPlace Group is excited to invite you to join our exclusive candidate talent pool! Why Join Us? • Exclusive Opportunities: As a leading Recruitment Process Outsourcing (RPO) and Executive Search provider, we know about job openings before they become public. We also have direct access to the company’s hiring managers and serve as their exclusive and in-house recruiter., • Priority Consideration: When a job needs to be filled, our recruiting teams first look for candidates in our database and candidate network. By sharing and uploading your resume, you can gain access to a wide range of job openings in leading call center companies., • Call Center Professionals: Whether you’re in customer service, technical support, sales, or management, we want to hear from you!, • Common Job Titles: We frequently fill positions such as Customer Service Representative, Technical Support Specialist, Call Center Manager, Sales Representative, and more. Visit our website to see a complete list of job titles., • Experienced and Entry-Level Candidates: We welcome candidates at all stages of their careers., • Upload Your Resume, • Stay Connected: Follow us on LinkedIn, Instagram, and X. For more information, visit our website at

Job DescriptionJob Description: About Paragon HondaParagon Honda is a leading automotive dealership dedicated to providing excellent customer service and high-quality vehicles. We are seeking an experienced Automotive Business Development Manager to lead our Business Development Center (BDC) team and support our ongoing growth.Job DetailsSalary: $120,000 to $130,000 per yearJob Type: Full TimeLocation: Woodside, NY 11377Key ResponsibilitiesManage and supervise the Automotive Customer Service BDC Consultants to meet department goals for customer contacts, appointment setting, and sales.Ensure achievement of key metrics, including appointments set, appointments attended, and vehicle sales from internet and inbound leads.Maintain and improve return on investment (ROI) levels established by the company.Support the sales process for vehicles, service, aftermarket, and finance products.Train sales staff and BDC Consultants on e-Sales office functions and CRM system usage.Communicate effectively with customers via telephone and email.Track and report performance metrics such as shows, sales, commissions, and bonuses.Manage employee schedules, time clock reporting, and payroll documentation.Participate in hiring, evaluating, counseling, disciplining, and terminating BDC staff as needed.Develop and implement office procedures and administrative systems.Promote a professional work environment consistent with the company’s vision and values.Work Environment and ExpectationsThis role is based in a dynamic call center environment where teamwork, adaptability, and professionalism are essential. The successful candidate must be able to manage multiple priorities efficiently and foster a positive work atmosphere.Paragon Honda is an Equal Opportunity Employer and maintains a drug-free workplace. We value diversity and encourage candidates from all backgrounds to apply. Job Requirement:QualificationsPrevious experience working in an automotive dealership is required.Proven sales experience is essential.Flexible availability to meet business needs.Proficiency in personal computer use, including CRM systems, Internet applications, Microsoft Outlook, Word, and Excel.Ability to work effectively within a call center environment.Strong organizational skills with the ability to manage multiple tasks simultaneously.Ability to work well in a team and maintain a professional demeanor at all times. WHAT WE OFFER: Tremendous product & inventory Ongoing company-wide training Strong company reputation Growth opportunities Professional, enthusiastic & supportive working environment When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug-free workplace. We Would Really Like To Hear From You!

Job Description:\n\nAbout Coresite At CoreSite, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape. Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative, inclusive environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At CoreSite, we’re not just building state-of-the-art infrastructure—we’re creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence, but we also Build Connections, Own It, Do the Right Thing, Have Fun, and Win as a Team. Join us and be part of a team that is shaping the future of digital infrastructure while nurturing your professional growth and success. Critical Operations Engineer II Role: The Data Center Technician IV must possess an expert level of knowledge and will be responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, fire life safety systems, and communications infrastructure. We are currently hiring for the Swing Shift 3:00pm-11:30pm, Tuesday - Saturday. Mechanical responsibilities will include chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems. Electrical responsibilities will include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load. Fire Life Safety responsibilities will include wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices. Communications Infrastructure responsibilities will include IFD / MDF / MMR management, structured cabling and supporting infrastructure ownership, and customer space management. This position will also be directly responsible for the processes that maximize customer uptime in the most cost-effective way by working very closely with the Data Center Manager. Technicians must ensure that data center problems are identified and repaired quickly, contractors deliver quality services, and internal customer demands are met. A Tier IV technician develops creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies. Duties:Data center subject matter expert for electrical, mechanical, controls, and fire life safety systems.Operate, monitor, maintain, and respond to abnormal conditions in facilities systems. Areas include: Electrical, Mechanical, Communications, Building Monitoring and Control. Tracking and trending operational characteristics. Mentoring of junior staff.Work with the site Data Center Manager to track and complete an aggressive preventive and predicative maintenance scheduleWork with and provides guidance, to the site Data Center Manager to determine maintenance requirements for mechanical and electrical systemsEnsure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction. Ideal candidate will have a demonstrated technical ability and innovative thinking cross functionally, including integrated systems and ITManage systems to avoid unplanned, customer-impacting outages Manage the data floor and back of house mechanical loading capacity thereby ensuring that the cooling system is operating at its highest efficiencyProvide applied mechanical and integrated control expertise for the entire data centerWork as a primary knowledge expert in regard to fire and electrical codes.Serve in a technical writing capacity in regard to the derivation of procedures for preventative or corrective maintenance activities.Assist Data Center Manager with the database management of maintenance discrepancies and work with Operations management to resolve site issues based on agreed upon priorities.Trouble Ticket ManagementWork Order Completion ProcessInfrastructure projects (Internal/Customer)Cage Build-OutsOverhead InstallationsRack and StackNavigate and utilize a CMMS system.Use developed procedures to solve problemsAssist in asset and consumable inventory management.Responsible for the tracking and proper labeling of all equipment per established procedures.Ensures that processes are completed in a timely manner pertaining to Service Level Agreements (SLA) and data is uploaded to the OSS accordingly.Provide physical security within the CoreSite premises.Provide day-to-day exceptional customer service and support.Incident escalation and report writingMonitor the building fire alarm system.Maintain and complete regular facility and security tours documenting and responding to found issues.Adhere to and promote CoreSite’s Principles of Operational Excellence, culture, and 8 Guiding Principles. Requirements Knowledge:Expert understanding of the electrical and mechanical systems used in a facility and data center environment, including, but not limited to the following: electrical distribution and layout, Transformers, PLC’s, Generators, Switchgear, UPS systems, STS’, ATS’ PDU’s, Chilled Water Systems, CRAC/CRAH’s, Pre-Action Sprinkler SystemsExpert knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safetyExpert knowledge of fiber optics / cabling infrastructure and industry best practices.Expert knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations)Expert knowledge and experienced with data trending / tracking and analysis and ability to rapidly learn and use PC based, integrated critical monitoring systems Skills:Minimum of 5-7 years of experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including: Chilled Water Systems, Large Centrifugal Chillers, Cooling Towers, Heat Exchangers, Water Treatment Systems, VFD’s and Pumps, HVAC equipment, CRAC/CRAH’s, Humidification Systems, BMS and PLC Controls, Emergency Standby Diesel Generator Systems, Fuel/Oil systems, 480/277 and 208/120 electrical generation and distribution, Static UPS Systems, and Double Interlock Pre-Action SystemsProven leadership skillsProven expert and laying out, pulling, dressing, and terminating fiber and copper communications cabling.Experience diagnosing and repairing IT hardware, servers, network switches, structured cabling.Excellent communication skills, both written and oral including Microsoft Suite (Word, Excel, PowerPoint, Project). Abilities:Ability to communicate effectively with customers and internal staff.Ability to coordinate, supervise and communicate with contractors who perform maintenance or upgrade work on these systems.Ability to learn quickly and address issues as they arise during normal working hours or after hours.Ability to operate in and promote a rigorous process-driven team environmentAbility to logically analyze and solve problemsAbility to effectively multi-task multiple projectsOperate Hand and Machine Tools (hammer, drill, saw, etc.)Operate electrical tools such as a multi-meter or infrared camera Education/Experience:Bachelor’s degree in Mechanical or Electrical Engineering or equivalent time in rate.5 or more years in a mechanical/electrical position within critical facilities (preference given to a data center, hospital, or power plant experience)Be able to pass an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle and credit check. Physical Demands and special requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to stand 1/3 – 2/3 of the timeAbility to walk 1/3 – 2/3 of the timeAbility to sit 1/3 – 2/3 of the timeAbility to climb and balance 1/3 – 2/3 of the timeAbility to stoop, kneel, crouch and crawl 1/3 – 2/3 of the timeAbility to reach with hands & arms 1/3 – 2/3 of the timeAbility to smell, talk & hearAbility to use hands to type, handle & feelAbility to reach with hands and armsAbility to see at close and distance ranges and the ability to see colorMust be comfortable working in a high stress, fast paced environment with shifting prioritiesMust be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call supportAbility to lift up to 50 pounds 1/3 of the time Compensation: Compensation for this role includes a base salary between $43.00/hr and $47.00/hr. This role is also eligible for an annual bonus and equity, based upon individual and company performance. Benefits Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week!First-day medical insurance through Cigna with generous premium cost coverageDental insurance through Delta DentalVision insurance through VSPTelemedicine through MDLive for CignaHealthcare and dependent care flexible spending account (FSA) plansHealth saving account (HSA) plans for employees participating in the High Deductible Health PlanLife, AD&D, short-term disability, and long-term disability insurance fully paid by the companyVoluntary coverage benefits for supplemental life, critical illness, accident, and hospital insuranceFirst-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company matchDiscretionary annual bonus and equity incentive planEmployee stock purchase plan (ESPP) with a 15% discount16 days of paid time off (PTO), 11 paid company holidays, and additional floating holidaysAdditional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave, and disability leaveFree parking or a company contribution toward a public transit pass Additional PerksWellness Reimbursement Program: Yearly stipend of $500 for employees and $300 for dependents, up to $800 total for the familyWellness Incentive Program: Participate in various wellbeing activities to earn up to $450 per year in cash incentivesTechnology Stipend: $100 monthly stipendEducational Reimbursement Program: Work-related learning and development with reimbursement on qualifying degree programs, up to $5,250 per yearGiving Back: Charitable donation matches up to $5,000 per year and nominate organizations for Company Foundation grantsFinancial Management: Access to financial coaching, digital tools, and services to manage and pay student loan debt quickerPet Insurance: Keep your furry friends healthy and happyFamily Planning: Benefits and services related to fertility, pregnancy, menopause, adoption and surrogacyEmployee Assistance Program: 24x7 service to support family, work, money, health, legal and life challengesCounseling and Caregiving Programs: Including access to mental health services, licensed counselors, and caregiving tools including membership for finding careReferral Bonus: Receive a $3,000 cash bonus if referred candidate is hired and meets eligibility requirementsDiscounts: Discounts, cash back offers, and perks on thousands of brandsLinkedIn Learning Membership: Support your development when accessing LinkedIn’s online library of courses and videos General Statements - Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas. Please note that all offers of employment are contingent upon the successful completion of a background check and, where permitted by law, a 5-panel drug test conducted after the offer letter is signed, which will screen for THC, opiates, PCP, cocaine, and amphetamines. Thank you for your understanding and cooperation. Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to . Unauthorized reproduction or distribution of this job posting on external sites is prohibited without prior written consent from CoreSite. We are not responsible for any postings or offers not originating from our official channels or approved partners.

Job Description Job Code A2226RS Department Name Retirement Services Reports To Assistant Manager, CARE Team FLSA Status Union Code 53A Management No About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 185,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $11 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary: Under the supervision of CARE Team Management, the Associate Counselor provides counseling and case management services to active, inactive, disabled, and retired 32BJ members and their dependents. The Associate Counselor delivers guidance on benefit eligibility calculations, methods of retirement payments, taxability of retirement income, retiree health benefits, and disability benefits related to the pension application.This role requires a commitment to empathetic and high-quality service while upholding the CARE Team’s core values of Collaboration, Action, Reliability, and Empathy. Essential Duties and Responsibilities: • Make and receive initial and follow-up calls to members whose cases are being handled by the CARE Team.., • Interpret retirement rules and communicate pension application procedures and requirements for member retirements, pre-retirement surviving spouses, and post-retirement surviving spouses., • Conduct in-person and telephone counseling appointments and process pension applications., • Provides supportive, participant-centered guidance to members and dependents, actively listening to understand needs and identify appropriate next steps, • Review the accuracy of all received pension applications and supporting documents., • Process pension elections in Dynamics or v3locity and establish disbursement schedules., • Ensure required supporting documents are submitted and verified; determine needs for additional information to meet requirements., • Coordinate all communications with members, including but not limited to Pension Summary Letters, Acknowledgement Letters, Missing Information Letters, and Award Letters., • Review members eligibility for retiree health benefits., • Discuss SRSP (401(k)) distribution options with members., • Discuss Legal Fund benefits with members., • Provide an overview of Social Security and Medicare benefits to retiring members., • Assess the need for detailed earnings reports from the Social Security Administration to assist in finalizing the calculation of pension service credits and review such reports with members., • Participate in retirement planning seminars by presenting pension information to large groups., • When not providing retirement counseling, work on processing pension applications and estimates (OPEs), including RMD applications and OPEs, reinstatements, and other duties including but not limited to Banking procedures (stop payments, check reissues and EFT changes)., • Provide back-up support to CARE Support Specialists and CARE Representatives as needed., • Work closely with Management in maintaining and reviewing personal work production., • Perform tasks and special projects as required by management/supervisory staff. Qualifications (Competencies): • Minimum of 1 year experience processing pension claims/calculations or 1 year customer service experience with pension products., • Knowledge of some aspects of Pension Fund administration including eligibility requirements and benefit provisions preferred., • Must demonstrate effective oral and written communication skills., • Must meet performance standards including attendance and punctuality., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs simultaneously including Dynamics, v3locity, vendor systems, Excel, Microsoft Word, and Windows applications., • Strong analytical, problem solving and decision-making skills., • Strong public speaking skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Flexibility with work schedule (some overtime or travel required). Soft Skills (Interpersonal Skills): • Demonstrates exceptional communication skills and professionalism in all interactions, ensuring a positive experience through responsive, empathetic, and solution-oriented service, • Ability to build rapport and foster trust through empathetic communication and member-focused service, • Demonstrates active listening skills to understand participant needs and identify appropriate next steps, • Ability to coordinate and work on multiple projects simultaneously., • Detail oriented with excellent organization skills., • Ability to work independently coupled with the ability to work as a member of a fast-paced team., • Ability to maintain effective working relationships with project team members, supervisors, and employees from other departments. Education: • College graduate (preferred)., • Pension Customer Service or call center experience is a plus., • Financial customer service background is a plus., • Notary Public license helpful (will be required to obtain license if not already licensed). Language Skills: Speak, read, write, and understand English (bilingual Spanish preferred). Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. • Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling, • Over 2/3 of the time: Talking or Hearing, • 100% of the time: Using Hands Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • 1/3 to 2/3 of the time: Work near moving or mechanical parts, exposure to radiation, moderate noise.

Job Description Our client is an expanding fertility and reproductive healthcare group with several sites throughout Manhattan. Since growing from a small pandemic-era team to a workforce of more than 70 employees, the organization is entering its next phase of development and is looking for an experienced healthcare operations professional to strengthen and scale its clinical platform. With continued site expansion underway, this is a key hire for the business. This opportunity is well suited to a hands-on leader who thrives in a busy, patient-focused setting. The environment is collaborative, agile, and results-driven, with a culture that values initiative, practicality, and responsiveness over red tape. Job Description The Clinical Operations Manager will take ownership of the daily clinical operations across the practice's Manhattan locations. Reporting directly to the CEO, this person will play a central role in supporting clinical teams, ensuring regulatory compliance, improving the patient experience, and translating leadership priorities into effective operational execution. A major focus of the role will be to unify processes across sites, strengthen communication for both staff and patients, and enhance overall operational infrastructure. The successful candidate will help implement standardized protocols, elevate patient satisfaction, and contribute to a highly engaged clinical team. Key Responsibilities • Develop and implement clinic policies, procedures, and workflow enhancements to improve efficiency and the patient experience, • Oversee medical supply management, including purchasing, inventory control, vendor coordination, and cost oversight, • Ensure adherence to healthcare regulations and standards, including HIPAA, safety requirements, Quad A, and JCAHO-style accreditation expectations, • Lead onboarding, training, and ongoing development initiatives for clinical team members, • Coordinate closely with providers to improve care delivery and day-to-day clinical effectiveness, • Manage clinical schedules, staffing coverage, and resource planning to support seamless operations, • Carry out strategic and operational priorities established by the CEO, • Supervise and support nursing staff and medical assistants, promoting a professional and team-oriented working environment, • Maintain oversight of day-to-day compliance requirements, including logs, forms, safety checks, and longer-term inspection preparedness Requirements Qualifications Required • Strong communication skills, with the ability to build credibility and collaborate effectively with staff, physicians, and patients, • Minimum of 5 years' experience in healthcare management or clinical operations within a hospital, clinic, or medical practice environment, • Strong leadership, organizational, and problem-solving capabilities, • Schedule flexibility, including occasional evening or weekend availability when required, • Solid knowledge of healthcare operations and clinical workflow management, • Hands-on experience leading clinical teams, such as nurses, medical assistants, or similar staff groups, • Master's degree in a relevant field such as MBA, MHA, MPH, MSN, or another healthcare/clinical master's qualification, • Familiarity with EHR platforms and clinical operations software, • Exposure to call center or patient communication center operations, • Comprehensive health insurance, • Generous PTO offering, • Vision insurance, • Base salary of $120,000 - $180,000, • 401(k) with employer contribution, • Performance-based bonus opportunity, • Dental insurance Equal Employment Opportunity and Non-Discrimination Policy Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status. Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected. Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations. Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location. Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable. Privacy and Pay Equity: • Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available., • Rhode Island: We do not request or require salary history from applicants., • Connecticut: We provide wage range information upon request or before discussing compensation. Use of Artificial Intelligence in Recruitment Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles. Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law. Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.

Job Description About the Opportunity This is an opportunity for a highly motivated and results-driven Real Estate Brokerage Sales Manager with a strong background and a keen understanding of the real estate market to join a reputable and successful national real estate company. The Sales Manager is responsible for motivating and leading a team of real estate sales associates in their office. In addition, the Sales Manager handles the recruiting to promote office growth, as well as the training to ensure the success of their sales associates. About the Company A nationally renowned and long-standing brand for over 50 years, our client has built their company around helping people achieve their visions of the future smoothly and with as little stress as possible. Equipped with outstanding tools for their agents to build and grow their careers, the company offers both agents and clients a high-touch, seamless experience. Job responsibilities include, but are not limited to, the following: Management and Leadership: • Leads all residential sales activities within a branch office, • Promotes the Company's Internal services and products, including those relating to mortgage, insurance, financial, and title, • Accountability for achieving branch office production and performance goals, • Leads weekly sales meetings to help Sales Associates achieve goals, • Oversees agent participation in the Internal Lead Network Program, • Oversees agent participation in the Internal Rental Network Program, • Manages the recruiting process for both new and experienced Sales Associates, • Maintains an active role in the execution of our significant local marketing/advertising, • Oversees direct mail/Farming programs, • Implementing and managing various programs established by the company to achieve objectives, • Demonstrates mastery of key sales tools within the office and trains Sales Associates on the use of the following tools, including but not limited to: Getting to Know You; Listing Presentation; Price Trend Analysis; Market Update; Buyer Consultation, • Responsible for conditions and maintenance of the office grounds and supplies, • Performs other duties as assignedRequirements:, • High school diploma or GED, • Associate's or Bachelor's degree preferred, • State of NJ real estate license is required; local knowledge of Bergen County is preferred, • A real estate broker's license, • Valid driver's license with access to reliable transportation is required, • Five (5) or more years as a successful real estate Sales Associate preferred, • Sales experience in the local market a plus, • Real estate sales management experience is a plus, • Knowledge of all state and federal rules and guidelines pertaining to real estate transactions, • Proven ability to motivate and lead a team, • Good mentoring skills, • An energetic, positive, and professional demeanor, • Excellent communication, leadership and organizational skills with the ability to efficiently organize and set priorities, • Excellent presentation skills; ability to present to a large and diverse audience, as well as to a small group, • Ability to interact with all levels of management and the general public, • Ability to identify, analyze and logically solve problems quickly Competitive Compensation package Medical & Dental insurance 401(k) with match Life Insurance Supplemental Benefits Paid time off Work Location: In-Office, Full Time $80,000 - $100,000 Base Salary Plus Bonus Incentives based on production, company dollar, and office bonus

Job Description Company Overview: About Public Health Solutions Health disparities among New Yorkers are large, persistent, and increasing. Public Health Solutions (PHS) exists to change that trajectory and support underserved New Yorkers and their families to achieve optimal health and build pathways to reach their potential. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing direct services to underserved families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. To learn more about our work, please visit healthsolutions.org. Program Description: PHS’ Community Health and Nutrition Access Program helps New York residents obtain free or low-cost health insurance coverage, apply for the Supplemental Nutrition Assistance Program (SNAP, also known as Food Stamps), and through our WIC program, provides nutrition education sessions led by WIC nutritionists on healthy eating and physical activity, breastfeeding support, and eWIC cards to purchase nutritious foods. Our staff members are culturally and linguistically competent and identify with the communities they serve. They help clients navigate through what can be a complicated and confusing application process, step by step. Each year, we help over 22,000 people apply for or renew free or low-cost health insurance coverage, 14,000 people to apply for SNAP, and 35,000 eligible pregnant and nursing women and children up to five years of age to enroll in the New York State WIC (Women Infants and Children) Program. Summary of Position: Neighborhood WIC, a program of Public Health Solutions, provides special supplemental foods, nutrition education and counseling to low-income pregnant women, infants and children up to age five who are at nutritional risk. Under the direct supervision of the Breastfeeding Coordinator and Center Manager, the Breastfeeding Peer Counselor will provide breastfeeding support and guidance to prenatal and breastfeeding mothers. Specifically, the Breastfeeding Peer Counselor will: • Counsel prenatal women on the techniques and benefits of breastfeeding., • Assist breastfeeding mothers to address breastfeeding concerns or problems., • Call mothers at home to provide breastfeeding information and encouragement., • Participate in all breastfeeding activities at WIC centers and community, breastfeeding outreach through health fairs and conferences., • Issue breastfeeding aids to breastfeeding women when needed., • Attend NYS WIC coalition meetings and trainings., • Document work activities in the Peer Counselor Daily Activity Log., • Assist in breastfeeding groups utilizing Participant Centered Nutrition Education (PCNE) technique., • Participate in all other activities that contribute to the efficient operation of the WIC Center., • Support and promote Participant Centered Nutrition Services (PCNS)., • Participates in all other activities that contribute to the efficient operation of the WIC Center., • Ability to travel and work at other WIC centers in Queens, Brooklyn, and the Bronx., • Attends all mandatory trainings and meetings. Qualification and Requirements: • Have high school diploma or equivalent., • Have personal experience breastfeeding., • Bilingual Required (Spanish and English)., • Be willing to travel to all PHS WIC centers in NYC., • Be approachable and display enthusiasm for helping women to breastfeed., • Have basic computer knowledge., • Be able to attend breastfeeding trainings and meetings., • Must be reliable and very organized with strong time management., • Must be detail-oriented and able to work independently., • Perform other duties as assigned., • Salary: $18.1979 - $18.1979 hourly. Benefits: • Hybrid Work Schedule., • Generous Paid Time Off and Holidays., • An attractive and comprehensive benefits package including Medical, Dental and Vision., • Flexible Spending Accounts and Commuter Benefits., • Company Paid Life Insurance and Disability Coverage., • 403(b) + employer matching and discretionary company contributions., • College Savings Plan., • Ongoing trainings and continuous opportunities for professional growth and development. At PHS, we place immense value on diversity within our teams, understanding that varied backgrounds and experiences significantly enhance our community and propel us toward our goals. If you find you don’t have experience in all the areas listed above, we still encourage you to apply and share your background and experiences in your application. We are eager to discover how your unique perspective can bring positive transformations to our team and help advance our mission of creating healthier, more equitable communities. We look forward to learning more about you! PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA+ individuals, and veterans. Monday 10:30am-6:00pm Tuesday-Friday 8:30am-4:00pm 35 hours per week

Job DescriptionPOSITION SUMMARYProvides comprehensive sexual and reproductive health care including but not limited to contraception, abortion and miscarriage management (medication and procedural), gender affirming hormone therapy, colposcopy and LEEP, general office gynecology, ultrasound, well-person examinations, and testing and treatment for sexually transmitted and other infections. Provides care in alignment with the Planned Parenthood of Greater New York (PPGNY) Manual of Medical Standards and Guidelines (MS&Gs). Experience in comprehensive sexual and reproductive health services preferred; PPGNY will train new staff in services as appropriate. Position may be full- or part-time. Position will involve travel to health centers in the employee’s region. ESSENTIAL JOB DUTIES AND RESPONSIBILITIESAdministrative (5%):• Completes all required trainings assigned by the agency in a timely manner.Attends required agency didactics. Obtains continuing education credits formaintenance of certification and licensure.• Participates in agency quality and risk management program including healthcenter-based quality assurance activities as assigned by medical leadership.• Understands and commits to achieving a high standard of customer satisfactionand promoting equity during health care delivery. Participates in health centerefforts to achieve goals set to improve customer relations, increase customersatisfaction and promote repeat customer visits.• Completes all responsibilities according to established protocols, policies andstandard practices in the areas of ADA and regulatory compliance programs suchas HIPAA, OSHA, CLIA and in compliance with Federal and State regulations.• Completes all responsibilities in compliance with PPGNY policies and procedures.• Works effectively with staff at all organizational levels and with volunteers, traineesand temporary agency personnel.• Adheres to affiliate goals, policies, and standards of conduct related toprofessionalism.• Assists center staff in achieving time efficient visits; meets health center productivitygoals.• Stays up to date on health center emergency procedures and respondsappropriately.• Informs manager of medical incidents and occurrences.• Performs other duties as required. Direct Clinical Care: (90%):• Provides health care which is individualized to the patient and consistent withPPGNY MS&Gs, policies and procedures.• Provides comprehensive outpatient sexual and reproductive including medicationand procedural abortion, miscarriage management, RIA, colposcopy and LEEP,gender affirming hormone therapy, STI screening/testing/treatment/prevention,contraception, menopause care, endometrial and vulvar biopsy, general officegynecology, ultrasound, and well-person care.• Performs, orders and interprets appropriate laboratory and radiologic tests.• Provides appropriate education, evaluation, management and referral for peopleof all genders seeking sexual and reproductive health care.• Ensures appropriate medical follow-up of all patient testing and/or treatment,including direct patient contacts and laboratory test review.• Creates and maintains medical documentation in EHR system in compliance withEHR policies and procedures.• Appropriately codes and bills for care provided; responds to all coding inquiries ina timely fashion.• Seeks consultations as appropriate from Regional Director of Clinical Services,Medical Director or designee.• Collaborates with advanced practice clinicians, medical assistants, health centeroperations staff and other members of the health care team and makes referralsto medical and community resources as indicated.• Provides limited clinical consultation to advanced practice clinicians during healthcenter operating hours and on call.• Participates in the overnight on-call system (does not include in-person on-call duties,third in line for call coverage). Training: (5%)• At the discretion and direction of the Regional Director of Clinical Services orMedical Director, assists in training and orientation for newly hired clinicians andnew skill development for staff clinicians.• At the discretion and direction of the health center management, assists in trainingand orientation for newly hired clinical support staff. CORE COMPETENCIES• A demonstrated commitment to PPGNY’s mission related to bodily autonomy, health equity, and gender and racial justice.• A demonstrated commitment to learning about and enhancing practices related toracial equity and its impact on healthcare systems.• Strong relationship building and communication skills, including an ability to workand build trust across cultural differences related to related to race, class, age,gender, gender identity and expression, sexual orientation, religion, ethnicity,national origin or ability; and to reflect on one’s personal identity with humility.• Ability to provide compassionate, non-judgmental and culturally responsive careacross race, class, age, gender, gender identity and expression, sexualorientation, religion, ethnicity, national origin or ability; and demonstrates deepsense of accountability to patient experience. REQUIRED SKILLS/ABILITIES:Interpersonal• Excellent customer service and communication skills• Ability to remain focused and calm in stressful situations.• Excellent interpersonal and verbal skills• Superior oral and written communication skills• Ability to develop and maintain effective, professional relationships with internaland external stakeholders.• Ability to work effectively as part of team. Technical• Proficient in Microsoft Office Suite or similar software• Proficient and high degree of comfort with EMR system• Bilingual in Spanish preferred Subject Matter Knowledge• Comprehensive knowledge of sexual and reproductive care• Experience working with LGBTQ+ populations preferredWork Habits/Attributes• Keen attention to detail• Outstanding time management skills, including the ability to work under deadline.• The ability to produce high quality work in a fast-paced environment with changingand/or competing priorities.• Ability to exercise sound judgment and independent decision-making skills.• Ability to produce reliable, high-quality work with minimal direct supervision.• Ability to exercise discretion in the handling of confidential information.• Ability to demonstrate and document evidence-based clinical judgment.• Ability to make strategic decisions.• Superior negotiation skills• Ability to work a flexible or extended schedule, including evenings and weekends,as operational demands require.• Well-developed problem-solving and critical thinking skills• Ability to build and lead high-performing teams.• Comfort making sound strategic decisions in the face of uncertain or incompleteinformation. REQUIRED QUALIFICATIONS • Minimum educationGraduate of an accredited Medical SchoolGraduate of a residency in Ob/Gyn or Family Medicine preferred. Graduate of a residency in Pediatrics and a Fellowship in Adolescent Medicine may be considered., • Minimum work experience1 year of post-residency experience preferred.PPGNY will train new staff in services as appropriate., • Licensures/CertificationsCurrent active New York State license as a Physician.Current active DEA license.Current active BLS and ACLS certifications.PREFERRED QUALIFICATIONS, • 2 years of experience providing sexual and reproductive health care including abortion, colposcopy and LEEP, and gender affirming hormone therapy., • Bilingual in Spanish.TYPICAL PHYSICAL DEMANDS, • Requires prolonged sitting and repetitive tasks including use of a computer. Frequent standing, walking, bending. Must be able to walk up and down stairs. Requires lifting or moving of patients/supplies/equipment. Visual acuity sufficient to perform frequent work on a computer screen and review printed reports and other materials. Requires the ability to hear and to communicate orally with others. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and medical equipment and will require reaching, grasping, pushing and pulling.TYPICAL WORKING CONDITIONS

Job Description Job Title: Senior Product Manager Location : Hybrid Compensation : 50-60$/Hr on C2C/1099 Work Authorization: GC, USC Position Summary We are seeking a seasoned Senior Product Manager to lead the strategic migration of our legacy contact center platforms (e.g., Avaya) to Amazon Connect, with a specific focus on healthcare payer operations. This role will be responsible for delivering scalable, cloud-native, and intelligent contact center solutions that enhance member and provider engagement, improve operational efficiency, and ensure compliance with healthcare industry standards. The ideal candidate will have a strong background in healthcare payer environments, deep experience with contact center technologies, and a proven ability to drive digital transformation initiatives in regulated industries. Key Responsibilities · Lead the end-to-end migration of legacy contact center systems (e.g., Avaya, Cisco) to Amazon Connect, from discovery and planning through execution and rollout. · Define and execute the product strategy and roadmap for contact center modernization, aligning with enterprise goals, user needs, and compliance requirements. · Collaborate with IT, telephony/voice infrastructure teams, business operations, clinical teams, and customer service leadership to define functional and technical requirements. · Serve as the primary voice of the customer (members, providers, internal users) in developing contact center features, IVR flows, routing logic, and integration with downstream systems (e.g., CRMs, case management tools, claims systems). · Evaluate and optimize customer journeys across voice and digital channels (chat, SMS, email), ensuring seamless and empathetic support experiences. · Leverage AWS ecosystem tools (e.g., Lex, Lambda, Connect Flows, Contact Lens) to enable smart routing, automation, sentiment analysis, and real-time analytics. · Develop and track key KPIs and performance metrics (e.g., average handle time, NPS, first call resolution, abandonment rates) to ensure quality and efficiency. · Own vendor relationships, contracting, and governance for telephony, transcription, workforce management, and analytics tools. · Champion agile methodologies, backlog prioritization, and sprint execution across cross-functional teams. · Drive change management, training, and adoption strategies across operational teams to ensure successful platform transition. Required Qualifications · 7+ years of product management experience, with at least 3 years leading initiatives in contact center platforms or voice automation within a healthcare payer setting. · Strong understanding of healthcare call center operations, including member services, provider support, care management, and utilization review. · Proven experience with Amazon Connect migration projects, including integration with AWS services, telephony architecture, and IVR design. · Solid knowledge of HIPAA, PHI handling, and security best practices in cloud communications. · Experience with voice UX, IVR design, and contact center reporting/analytics. · Strong business and technical acumen with the ability to translate complex requirements into clear user stories and product features. · Demonstrated success influencing cross-functional teams, executive stakeholders, and vendor partners. · Expertise in agile frameworks, especially SAFe or Scrum, and tools like JIRA, Confluence, and Productboard. Education · Bachelor’s degree in Computer Science, Information Systems, Healthcare Administration, or related field required. · Master’s degree or certifications in Product Management, Cloud Technologies (especially AWS), or Healthcare IT preferred. Preferred Experience · Direct experience with Amazon Connect, Avaya, Genesys, or Cisco telephony platforms and their migration to cloud-based environments. · Knowledge of CRM platforms (e.g., Salesforce, ServiceNow) and their integration into contact center ecosystems. · Experience designing omnichannel strategies across voice, chat, and digital self-service. · Familiarity with workforce management tools and quality assurance processes for contact centers. · Experience managing cross-market rollouts in multi-state health plans or Blue Cross organizations. Job Type: Full-Time Location: US (Remote/Hybrid – Preferred locations: Brillio Offices or St. Louis, MO) Industry: Healthcare / Health Insurance / Digital Transformation / Cloud Contact Centers

Job Description About Futu US Inc. Futu US Inc. stands at the forefront of financial services, housing two SEC registered broker-dealers alongside a cryptocurrency brokerage — all operating under the reputable wing of Futu Holdings Limited (Nasdaq: FUTU). Our core mission revolves around innovating the investing landscape through a digitized brokerage and wealth management platform that's designed to elevate the investment experience. Here's a closer look at our key entities: • Futu Clearing Inc.: An SEC registered FINRA member dedicated to delivering top-tier clearing and execution services globally., • Moomoo Financial Inc.: As an SEC registered FINRA member, we provide retail investors access to both U.S. and Asian securities markets, ensuring your investment journey is backed by expertise. The Position The Strategic Influencer Business Development Manager will drive the way we develop and execute influencer marketing (paid and earned strategies) and campaigns for Moomoo US. You will connect with influencers and work with your team to enhance our influencer programs coverage and manage in-depth relationships with influencers to contribute on the grow of paying clients for the company, including work on events/campaigns and other initiatives to build partnerships and engage our influencer community. You will play a crucial role in identifying partnership opportunities, negotiating agreements, and managing ongoing partner relationships to ensure mutual success across both business sectors — with a particular focus on accelerating individual options trader growth. The ideal candidate is a strategic thinker with a proven track record in partnership management, relationship building, and experience in the fintech or brokerage industry, especially with initiatives that drive options trading adoption and engagement. What you do • Develop and implement a comprehensive business development strategy aligned with marketing, product, and business objectives — with a strong focus on individual options trader growth., • Identify, target, and establish relationships with potential partners, including influencers across YouTube, Twitter, Discord, and other relevant platforms., • Negotiate and finalize business development agreements to maximize value for both parties and drive user acquisition and revenue growth., • Collaborate with internal teams — including marketing, content, product development, and compliance — to ensure successful execution of partnership initiatives and campaigns that promote option trading adoption., • Manage and nurture existing partner relationships to ensure satisfaction and identify opportunities for growth, co-marketing, and deeper collaboration., • Analyze market trends, competitive landscape, and user behaviors to inform partnership and option growth strategies., • Develop and track key performance indicators (KPIs) to measure the success of partnerships, option user acquisition, and retention efforts, making data-driven adjustments as needed., • Prepare and present regular reports to senior management on business development performance, key insights, and growth opportunities., • Proven track record of successful options trading strategies, • Strong negotiation skills and the ability to influence decision-makers at all levels., • Excellent communication, presentation, and interpersonal skills., • Ability to analyze market trends and business metrics to drive strategic decisions., • Some experience in sales management or business development, preferably within the brokerage or financial services industry., • Strong leadership ability with a focus on team development and performance enhancement., • The job requires 4days onsite at the MOOMOO US Jersey City office. *Only shortlisted candidates will be contacted. Benefits What we offer: • Comprehensive Paid Medical Benefits: We prioritize your health with a robust medical benefits plan that covers you and your dependents, • 401k Employer Contribution: We match your contributions to help you grow your retirement savings, • Generous Paid Time Off & Paid Holidays: Take the time you need to recharge and pursue your passions with our generous paid time off policy, • Opportunities for Professional Growth & Development: Invest in your future through hands-on learning, skill-building, and cross-functional work, • Performance Based Bonuses: Your hard work deserves recognition! Enjoy performance-based bonuses that reward your contributions to our team's success Base pay for a successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is $100,000 - $120,000. This role is also eligible to participate in our discretionary bonus plan. Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Futu Holdings Limited, including all subsidiaries, is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. Warning about fake job posts Please be aware of fraudulent job postings by persons not affiliated with Futu, Moomoo, or their affiliates. Criminals may use fraudulent job postings to obtain your personally identifiable information and/or financial information to steal your identity and/or money. All communications to you will come from a business email address. We do not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a video call. We will not ask you for bank account information nor ask you to pay anything during the hiring process. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Futu Holdings Limited, including all subsidiaries, is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

Job Description Educational Alliance (EA), one of New York City’s original settlement houses, was founded in 1889 to offer educational, social, and cultural services to Jewish immigrants arriving to the Lower East Side. Today, EA is a proudly Jewish institution that partners with diverse communities throughout Lower Manhattan. We provide New Yorkers with high-quality, transformational programs that enhance their well-being and socio-economic opportunities, reflecting our belief that everyone in our city should be given the tools to thrive. Across our network of community centers, our staff empowers people of all backgrounds to flourish. Our vast array of programs includes free meals for seniors, addiction treatment and recovery, innovative early childhood education, art classes, Jewish cultural and educational events, and more. We remain committed to recognizing the intrinsic value within each individual and the importance of building community. Center for Recovery and Wellness is part of Educational Alliance (EA), which brings together diverse communities in Lower Manhattan, offering individuals and families high-quality, multigenerational programs and services that enhance their well-being and socioeconomic opportunities. One of New York City’s original settlement houses, EA was founded in 1889 to offer educational, social, and cultural services to Jewish immigrants arriving to the Lower East Side. Today, EA partners with diverse communities throughout Lower Manhattan. Across our network of community centers, we empower people of all backgrounds to flourish, recognizing the intrinsic value within each individual and the importance of building community. We are seeking an experienced MEC Director of Residential Services who will be responsible for overseeing the safe and efficient operations of the residential program at the Center for Recovery and Wellness (CRW). This role involves managing administrative tasks, ensuring physical plant safety, and maintaining client systems to create a supportive environment for the effective delivery of quality services. The Director plays a crucial role in upholding the organization's mission to provide comprehensive support to individuals in recovery. . RESPONSIBILITIES Administration, Supervision and Monitoring • Provide documented performance-based supervision, coaching, training, and direction to MEC staff and interns., • Participate in the evaluation of assigned staff and interns., • Lead regularly scheduled communication Shift meetings and other staff business meetings., • Monitor the attainment of goals and effectiveness of services, ensuring program productivity goals are reached., • Ensure site compliance with all OASAS and HRA regulatory standards, perform quality assurance functions, and maintain the site in audit-ready condition., • Coordinate MEC staff coverage to ensure safe operations of the program., • Conduct professional development plans and annual performance reviews., • Serve as the on-call weekday manager in collaboration with the residential leadership team., • Provide crisis intervention as required., • Ensure staff and interns operate within their scope of expertise and practice., • Oversee facilities and inventory, ensuring safety, security, maintenance, and repairs through routine inspections., • Manage daily operations, including client systems, metro-card distribution, fire drills, client movement, and front desk activities., • Manage inventories of cosmetic, janitorial, and office supplies., • Prepare and process purchase orders and check requests., • Monitor client group attendance, pass control, and sign-in/out sheets., • Ensure compliance with the Health, Safety, and Risk Management Manual., • Review and approve staff timecards and maintain adequate staff coverage., • Manage and report incidents effectively., • Ensure the delivery of high-quality services., • Provide clients with individual and group counseling in accordance with treatment plan, • Participate in house meetings and morning meetings while on site., • Attend supervisory meetings, special agency staff meetings, and trainings, • Perform other duties as assigned by supervisor QUALIFICATIONS • (LMSW, LCSW, LMHC or CASAC) with a bachelor’s degree in business administration, Social Work, or a related field is required., • Minimum of 3-5 years of experience in operations management, preferably in a residential program or similar setting., • Strong leadership, organizational, and communication skills., • Relevant certifications in health and safety management are a plus. Benefits: • Generous PTO Policy, • Competitive Salary, • Medical & Dental Insurance, • Pension Plan, • 403b Retirement Plans, • Discount Perks for Movies, Broadway Shows, Amusement Parks.Etc, • Free Gym Membership to our MCC Fitness & 14TH ST Y Gym The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position EEO Info Educational Alliance is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, marital status, disability status, veteran status, or any other characteristic protected by applicable federal, state, or local law. For further information about Educational Alliance, please visit .

Job Description Experienced Solar Sales Manager Needed About the role: We are seeking an experienced Solar Sales Manager to expand our Residential Sales Channel in the greater Westchester, Rockland, and Orange county markets. In this role, you will lead a sales channel by driving sales, building, developing, managing, and training a sales team, and developing an ongoing talent pipeline. This role requires building a sales team from the ground up. About the company: Harvest Power is a nationally recognized leader in the solar energy industry, providing full service residential and commercial solar energy project management including design, engineering, and installation of solar energy systems. Minimum requirements to be considered for this role: • Minimum 2 years of solar sales experience, • Minimum 75 personal installations, • Minimum- must have ran 200+ in home solar consultations, • Alternatively, must be a proven Sales Manager with success building and managing a salesforce Responsibilities: • Drive sales and revenue through effective management of sale team, • Achieve sales targets (both volume & margin) as set forth by Executive team, • Ensure sales team is hitting metrics (40% conversion, 25% closing), • Develop a robust talent pipeline, • Onboard and train 1-2 new sales reps per month as needed, and/or until revenue targets are achieved, • Revise proposals (as needed) and pre-cad designs to speed up sales cycle, • Oversee sales reps’ schedules, pipelines & proposals, • Run SPIFs, contests, and promotions, • Negotiate with sales reps and customers on competitive projects, • Make customer/ sales rep concessions when necessary to win jobs, • Run 2-3 bookings per week to drive personal sales performance and/or until revenue targets are achieved, • Collaborates with Call Center Manager to ensure consultations are well-qualified, strategically booked, and setup for success, • Must be somewhat advanced on salesforce. Ability to build reports, delegate/assign accounts and opportunities to sales team, • Reports to Director on market trends, • Special projects as assigned by VP, • Develops & masters professional sales management competencies Minimum Qualifications and Skills: • Minimum 2 years of solar sales experience, • Minimum 75 personal installations, • Minimum- must have ran 200+ in home solar consultations, • Alternatively, must be a proven Sales Manager with success building and managing a salesforce., • Superior understanding of consumer offerings (materials, financial products, etc.), • Demonstrated experience managing a sales team, • Demonstrated experience recruiting, hiring, interviewing, training a sales team, • Must have professional competencies and ability to work on administrative tasks, • Salesforce skills (report building, opportunity delegation, calendar management), • Excellent verbal communication skills (phone & in-person), • Excellent written communication skills (proper grammar & email etiquette), • Professional organizational competencies (detail-oriented, prepared, punctual), • High level of accountability, • College Degree highly preferred Compensation & Benefits: • Base Salary - $50k-$100k depending on experience, • The higher range of the base salary is only available for leaders that have an existing sales team., • Commissions on team’s sales performance, • Commissions on individual sales performance, • Annual bonus, • First Year OTE is $150-250k, • PTO, health, dental, vision, life, 401k with Company Match EOE Employer Company DescriptionHarvest Power is a nationally recognized leader in the solar energy industry, providing full service residential and commercial solar energy project management including design, engineering, and installation of solar energy systems.Harvest Power is a nationally recognized leader in the solar energy industry, providing full service residential and commercial solar energy project management including design, engineering, and installation of solar energy systems.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s Magnolia House is located in the Brownsville section of Brooklyn serves 200 single women at any given time. The majority of these clients are diagnosed with mental illness, some dually with chemical addictions as well. Position: Director of Security & Operations Reports To: Vice President Location: Brooklyn, NY What The Director of Security & Operations Does: The person filling this position is expected, under general direction, to ensure the smooth day-to-day running, coordination and supervision of security, maintenance and operation staff in accordance with all program goals and all CAMBA and program policies, procedures, and protocols; including the following: • Maintain professional relationships with clients and client confidentiality., • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Understand all aspects of contract requirements and communicate this understanding to staff., • Communicate with peers in other CAMBA shelters and external agencies on issues related to client progress and best practices., • Work with staff to set realistic weekly and monthly performance targets in accordance with contract requirements., • Observe direct reporting staff engaging with clients and/or supervisory staff., • Conduct periodic internal file review and implement Quality Assurance measures as needed to ensure quality service delivery to clients (i.e.-address and investigate client complaints)., • Assist the Program Manager in providing oversight for all aspects of the program in his/her absence., • Prepare reports and statistical information for both CAMBA management and funder use., • Assist in the analysis of program and demographic client data to make programmatic improvements., • Organize onsite and offsite training opportunities for professional development of staff., • Confer with the Program Manager, Program Director, and/or other CAMBA management staff as needed regarding programmatic and personnel issues., • Plan and organize program activities to maximize program contract's goals and performance targets as outlined in DHS’ Performance Incentive Plan., • Troubleshoot client and direct reporting staff program problems and make decisions in accordance with program policies, procedures, and protocols., • Develop and implement crisis prevention and/or intervention strategies to ensure a safe and secure environment., • Provide assistance and follow-up in regards to critical incidents with clients., • Develop, implement and manage facility security and preventive maintenance plan., • Oversee and ensure the daily security and maintenance of the facility., • Conduct scheduling, planning and training of security staff to ensure that security arrangements are compliant with DHS requirements., • Oversee and/or ensure provision of repairs, improvements, and cleaning of facility on a timely basis., • Maintain equipment and tools., • Ensure contractual services (i.e., extermination, fire safety system, HVAC) are provided as required., • Ensure vehicle, vehicle registration, insurance, inspection, etc. are up to date and maintained., • Ensure that City and state rules and regulations are adhered to in regards to sanitation, snow removal, sidewalk litter, DHS, OTDA, FDNY, Callahan, Dept. of State, etc., • Liaison with community leaders and groups to build connections, gain support and troubleshoot issues/concerns., • Ensure staff utilization of electronic database and conduct oversight to ensure data integrity., • Conduct and document one-on-one supervision of direct reporting staff to assess and improve work performance (i.e. identify training needs, professional development, etc.)., • Review and sign time sheets., • Prepare performance appraisals for direct reporting staff., • Attend staff/funder/outside agency meetings as requested., • Immediately report to the appropriate Vice President any: monitoring visits or funders' events; significant events; any incident that might subject CAMBA to liability., • Complete incident reports, weekly and monthly reports., • Facilitate interdepartmental communication and conduct regular staff/departmental meetings., • Tasks may be modified, expanded and/or assigned over time. Education, Licenses and/or Certifications Required: • Example-Bi-lingual English and Spanish. Pre and/or Post Employment Requirements: • TB test required Compensation: $77,250- $80,340 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR XiGnDsXUz2