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Become one of the newest members of our Catering Staff Team! Long-standing Brooklyn Catering Hall (near Kings Plaza) building our team for the Spring. We are looking for waitstaff to join us in providing service at celebrations of all types. Whether you are greeting a birthday celebrant, ushering a retiree into the grand ballroom, or serving dinner at a dream wedding, you are the key to making sure this night is something truly special. Responsibilities: Assist with the setup and cleanup of the banquet area. Anticipate guest needs and exceed service expectations. Taking orders for and serving plated dishes to our patrons. Bussing tables and personal work stations. What You Need to Succeed: Provide service with a smile! Work as a team with other members of the service staff. Maintain a professional and well-kept appearance. Must be able to remain on your feet for 5-8 hour durations and perform moderately heavy lifting of trays. Must be able to communicate well in English. On-the-job training is available. *all applicants must be at least 18 years of age in accordance with NYC liquor laws, must possess a valid form of photo identification and must possess a social security card or another form of acceptable substitute documentation in accordance with the laws of NYC. WE LOOK FORWARD TO MEETING THE NEWEST MEMBERS OF OUR CATERING STAFF TEAM!
Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. Responsibilities: Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's. Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards. Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position. Assist in maintaining and controlling all housekeeping equipment. Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.). Ensure that large guestroom turns are managed efficiently. Ensure consistency with departmental opening and closing procedures. Carry a pager at all times. Prepare and conduct Housekeeping interviews as required and follow hiring procedures according to Highgate Hotel SOP's. Develop employee morale and ensure training of Housekeeping personnel. Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis. Assist the Director of Housekeeping in inspecting all VIP rooms prior to arrival. Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards. Assist in maintaining required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis. Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis. Ensure guest privacy and security through correctly following Highgate Hotel procedures. Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion. Conduct pre-shift meetings for room attendants and housemen. Respond to emergency situations using information contained in MSD sheets. Keep MSD sheets current and easily available. Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies. Assist in reviewing Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms. Ensure sign off of all Service Standards by Position competencies for Housekeeping staff. Operate pagers and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Manage and organize large turn days (including group check-ins or check-outs). Monitor out-of-order, out-of-service, discrepant and show rooms. Must maintain constant communication with Guest Services. Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Highgate Hotel standards. Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards. Maintain key control system for house keys. Ensure participation within department for monthly Highgate Hotel team meeting. Focus the Housekeeping Department on their role in contributing to the Guest Service and audit Scores. Monitor all V.I.P.'s, special guests and requests. Review Housekeeping log book and Guest Request log on a daily basis. Assist in maintaining an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Use the telephone and computer system for reporting and verifying room status. Record all valet laundry for valet cleaners. Check and review incoming laundry at end of day to ensure all items have been returned. Properly store, secure and issue supplies as needed to meet business demands. Ensure completion of regular maintenance and cleaning projects on a biannual basis. Ensure overall guest satisfaction. Qualifications: At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience. Supervisory experience required. Must be proficient in Windows, Company approved spreadsheets and word processing. Long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, including wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Full job description Overview: We are seeking a reliable and experienced Truck Driver to join our team. As a Truck Driver, you will be responsible for transporting goods and materials to various locations. This position requires excellent driving skills, attention to detail, and a strong commitment to safety. Responsibilities: - Safely operate a commercial vehicle, adhering to all traffic laws and regulations - Load and unload cargo using appropriate equipment such as forklifts or roll-off trucks - Perform routine inspections and maintenance on the truck to ensure it is in good working condition - Plan routes and follow delivery schedules to ensure timely deliveries - Communicate effectively with dispatchers, customers, and team members - Complete necessary paperwork and maintain accurate records of deliveries - Adhere to company policies and procedures regarding safety protocols Qualifications: - Valid commercial driver's license (CDL) with a clean driving record with a TWIC card - Proven experience as a truck driver or delivery driver - Ability to operate manual transmission vehicles - Knowledge of automotive repair and maintenance is a plus - Familiarity with Dry Vans and Containers , Heavy Loads experience is preferred - Strong organizational skills and attention to detail - Ability to lift heavy objects and load/unload cargo as needed - Excellent communication and customer service skills If you have the necessary qualifications and are looking for an exciting opportunity as a Truck Driver, we encourage you to apply. We look forward to reviewing your application. Job Type: Full-time Pay: $65,000.00 per year Trucking driver type: Company driver Solo driver Trucking home time: Home bi-weekly Home every 3 weeks Home weekends Home weekly Trucking route: OTR Regional People with a criminal record are encouraged to apply Ability to Relocate: New York, NY: Relocate before starting work (Required) Work Location: On the road
About Us: AURELIA, known for our fresh gelato and sorbet in bold Asian flavors, serves up smiles at events across New York City. We are a team that values enthusiasm and commitment to quality service, and we're looking to expand our crew! Job Description: As an Ice Cream Server/Cashier, you will be the face of AURELIA at various events, providing top-notch customer service and serving our delicious gelato and sorbet. This role includes setting up and breaking down event spaces, operating cash transactions, and maintaining cleanliness standards. - The events will be in various locations throughout NYC (Manhattan, Brooklyn, and Queens). - We have events every Saturday and Sunday, as well as other days on most weeks. Responsibilities: - Serve gelato and sorbet to event attendees. - Manage transactions and operate the cash register. - Assist in loading and unloading equipment from a van at event locations, with the help of other team members. All heavy equipment (over 50 lb) is on wheels and there is a ramp available for use. - Set up and break down the event booth. - Ensure the serving area remains clean and organized. Requirements: - Excellent customer service skills. - Ability to handle cash and card transactions accurately. - Must be able to lift and carry equipment as needed. - Comfortable standing for extended periods (up to 5 hours). - Available to work weekends. - NYC Food Handlers License is preferred. What We Offer: - Competitive hourly wage. - Dynamic work environment at some of NYC's most vibrant events. - Opportunity to be part of a growing brand.
We are seeking a highly skilled safety and security agent to join our team. Our ideal candidate will be dedicated to ensuring the safety and well-being of our employees, customers, and company assets. This role requires an individual who is alert, detail-oriented, and be a team player. Must have Permanent Resident Card if not a U.S Citizen, social security card and NYS ID. Requirements: You must be legal to work in the United States. Must speak English. You must have social security card, New York State ID, Permanent Resident Card, Must Speak and Understand the English Language. Must bring a resume.
Full job description OUR STORY Our story starts knee-deep in a huge pile of chickpeas in NYC’s West Village, where we open-door first tiny kitchen — bringing the vibrant, fresh flavors of the Mediterranean to the city. Now ,we’re all over NY and beyond, from New Jersey to Maryland to DC to VA.\We are committed to making everything from scratch and using the best ingredients: market-fresh produce and 18 different Mediterranean herbs and spices to take your taste buds on a trip with every meal. Every day, the taim kitchen prepares our award-winning dishes from real food– no microwaves or freezers— making every meal to order just how you want it. THE OPPORTUNITY Taim is growing—and fast! We’re on the lookout for people who love food and hospitality to join our amazing, passionate team. We will train you to be confident in any station you work – cook, cashier, prep or management. We will give you a clear path to leadership roles within the company and support your learning so that as we grow, so does your career. We’re committed to creating an open and inclusive culture where you’ll learn new skills, make an impact, and be valued for what you do. We don’t just say it, we really encourage our teammates to live our values: think like an owner, act like family, be curious, stay curious, and most importantly— have a blast doing it. Sound up your alley? Apply below! KEY BENEFITS Competitive pay with tips Get paid immediately after every shift - with no wait or extra cost Career Growth; Management Training (80% of our managers are promoted from within) Insurance – medical, dental, vision Commuter benefits – pretax commuter and parking benefits Paid vacation and sick days Major holidays closure Referral program Employee reward program – earn gift cards for attendance, trivia and contests A wonderful culture YOU WILL BRING Passion for food and customer service Ability to develop positive working relationships with the entire team Ability to be solution oriented with a passion and desire to uphold the ideal taim experience Ability to speak clearly and listen attentively to customers and coworkers Ability to demonstrate a complete understanding of the menu Ability to speak, read, and understand English Taim is an equal opportunity employer that values diversity at all levels. We want to hire exceptional individuals and foster a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply. Job Type: Full-time Pay: From $20.00 per hour Expected hours: No less than 35 per week Benefits: Employee discount Paid training Experience level: 2 years Shift: Day shift Evening shift Morning shift Weekly day range: Monday to Friday Weekends as needed Experience: Food service management: 2 years (Required) License/Certification: NYC Food Handlers (Required) Work Location: In person
We are looking for Front of house person that want to work at a 80/90s theme fast food restaurant in our Chelsea location. If you have experience in the food industry & have a great outgoing energy then that's who we are looking for. You would need to have experience in the food restaurant industry for at least more than a year. You need to have cheerfull up lifting energy to talk to, work around technology very well, work under pressure, experience with cash register systems (we use toast), know the regulations and sanitation rules of the kitchen. A plus if you know Spanish or have food handlers certificate *this is an off the books job so it's ONLY CASH plus tips If you think you are a great fit, send your resume to see if you qualify and we will set up an interview ! compensation: 15-16 a hour depending on experience plus card tips & daily cash tips
In this position, you will run credit and debit cards, make change for cash payments, and provide general customer service. You will also greet customers as they come in and resolve any complaints. Cashier will also handle packing working (for delivery and takeout)
Full Job Description FOH Team Member We are seeking energetic, positive, dedicated, and customer service-oriented individuals to join our team. *** This job position is for our new location opening at Grand Central (450 Lexington Ave, New York, NY 10017). Training will be held at our Times Square location*** Job Types: Full-time, Part-time Schedule: Flexible Day and Night Shift including Weekend Experience: Guest Services: 1 year (Preferred) Food Service Tip: Yes (Cash and Credit Card) Summary: Angelina Bakery is a fast casual Bakery-Cafe specializing in Italian-inspired goods. In addition to chef-inspired cakes, pastries, sandwiches, and signature coffee, Angelina Bakery offers a unique experience to thousands of customers daily. The candidate should be motivated, outgoing, and committed to providing outstanding customer service every day. Job Responsibilities: Prepare and serve beverages and food items consistently by adhering to all recipe standards, while also delivering exceptional customer service. Ability to thrive in a fast-paced environment and embraced working a flexible schedule. Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing. Schedule: 8 hour shift Day shift Evening shift Holidays Weekend availability Work Location: In person *** This job position is for our new location opening at Nomad. Training will be held at our Times Square location*** Expected hours: 8 per week Benefits: Employee discount Flexible schedule Paid training Shift: Morning shift Night shift Experience: Basic math: 1 year (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred)
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This is an extremely exciting time at 888 Foods with so many opportunities changes on the horizon. We're looking for a cook who embodies our vision of a dining experience and is ready to help write our new chapter with our Michelin-starred chef-led Fried Chicken venture. Prepping, assembling, and cooking all food products to 888 recipe guidelines and health code specifications Portion sauces as needed throughout the day Prepare menu items and ingredients for service; keep up with stock levels Fry chicken and burgers to the correct temperature; take temperatures of meat before serving Build sandwiches to 888 menu build guidelines Put away delivery orders and keep kitchen space clean and organized Communicate to on-shift supervisor about any low inventory prepped items Be a brand ambassador for 888 at all times Be reliable. Be able to work in a fast paced environment. Be able to work closely with a small team. Have strong communication skills. Be able to learn quickly, with a passion to grow and improve. Attention to details. Be a team player. Keen eye for detail Must be 18 years of age or older Must be able to communicate and understand the language(s) of the work location Must be able to read and execute recipes Basic knowledge of kitchen equipment and procedures, safety and sanitation regulations, and knowledge of food and food production Food Safety Card Required (can be procured with assistance from 888 team) Supervisory experience in a concession or food service establishment* Ability to anticipate service needs based on environmental and guest cues Commitment to quality service and food + beverage knowledge Requires Food Handler's License.
This is an extremely exciting time at 888 Foods with so many opportunities changes on the horizon. We're looking for a General Manager who embodies our vision of a dining experience and is ready to help write our new chapter with our Michelin-starred chef-led Fried Chicken venture. Requirements include: COOKING AS WELL MANAGING An enthusiasm for hospitality, extreme eye for detail, and a constant strive for guest satisfaction A positive attitude towards fellow employees, and the ability to work in a team environment Must be highly organized, efficient, creative, and be able to work precisely Desire to constantly learn more Flexible schedule (must be able to work weekends and holidays) Must be 18 years of age or older Must be able to communicate and understand the language(s) of the work location Must be able to read and execute recipes Basic knowledge of kitchen equipment and procedures, safety and sanitation regulations, and knowledge of food and food production Food Safety Card Required (can be procured with assistance from 888 team) Commitment to quality service and food + beverage knowledge Duties/Responsibilities include: Lead kitchen team, and oversee all staffing needs Maintain pace, standards, and quality of service Create a vigorous learning environment and guide professional development Work closely with ownership and other department heads to manage and meet financial goals Maintaining prime appearance and condition of the kitchen Manage employees including labor costs Manage all restaurant supply purchases Any and all additional duties as determined by ownership Active involvement in recruiting, interviewing, hiring, and training new staff. Contributing to employee training materials, and building resources for our staff to maintain and improve performance. Opening duties, including but not limited to: leading pre-shift meetings, liaising with the management to stay informed on menu changes and service notes Closing duties, including: recording staff tips and hours, writing service recap, checking staff closing duties and performing a final walkthrough of the kitchen and taking inventory Compensation will be determined based on level of experience. The physical demands for this position are seeing, hearing, speaking, reaching, frequently occasionally lifting 25 – 50 pounds, sitting, standing, for 4 to 8 hours, bending, squatting, and moving intermittently during working hours. Additional physical demands include operating heavy cooking equipment, being exposed to hot and cold elements, and working in small spaces. These physical requirements may be accomplished with or without reasonable accommodations. The duties of this position may change from time to time. 888 Foods reserves the right to add or delete duties and responsibilities at the discretion of 888 Foods or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. 888 Foods is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), transgender status or gender dysphoria, pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, immigration status, unemployment status, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status. To apply, please submit your resume and a brief statement expressing your interest in joining the 888 team. Requires Food Handler's License.
Who We are: We are a large Italian restaurant in the heart of NYC, featuring a restaurant, bar and lounge, dining room and banquet space. We seek a talented service-centric fine dining room assistant manager with a deep sense of hospitality and style. The ideal candidate has table-side service knowledge, wine and beverage expertise, and is experienced in coaching and training a wonderful young team of potential super performers. Must have New York City restaurant experience. The Assistant Manager Role: Provide supervision for Front of House (FOH) Staff: Maintain a presence on the floor for all shifts worked Monitor host stand to ensure tables are seated in a timely fashion Keep eyes on all tables to ensure quality service at all times, Assist with any tasks as needed to ensure dining room runs efficiently Interview new FOH staff Assist with regular staff training sessions for Food, Beverage & Safety Assist GM with planning monthly staff meetings Monitor host stand to ensure tables are seated in a timely fashion Touch all tables to ensure quality service at all times, assisting with anything needed What you bring to the role: Minimum (8) years of NYC restaurant experience - United States experience only Experience working with a POS system Ability to handle face-paced setting and high volume environment Ability to prioritize and handle pressure during the busiest hours Self-motivated, highly organized, and has the ability to follow directions and execute the task with sense of urgency Has great engaging personality, team player, multi-tasker Has strong communication skills towards the guests and co-workers Organized and detail-oriented Can identify and greet regulars and VIPs Has the ability to handle cash, credit cards and a cash register Growing organization. $70-80,000k salary
Full job description •Front Desk Receptionist at Laser Vision Correction (LVC) Center on Park Avenue in Manhattan! •You MUST either have already had LVC or want it FOR FREE, as we are the ONLY LVC in NY which REQUIRES this, so we can say to prospective clients "We believe so strongly in LVC that we have ALL had it ourselves, and can speak about it from PERSONAL EXPERIENCE--unlike at our competing LVCs in NYC" •You MUST be a graduate of a 2-year Associate's Degree. •You MUST have at least 1 year of FULL TIME or 2 years of Part-time experience working at the FRONT DESK of a DOCTOR's OFFICE, and be FAMILIAR with Heath Insurance and know how to "clear" it (eg, confirm remaining deductible) •You MUST have SOME SALES EXPERIENCE, as LVC is NOT covered by medical or vision insurance, because it's considered cosmetic, so you will need to help convince each potential customer to get LVC LIKE YOU HAVE YOURSELF :) •Duties will include (in chronological order from the patient experience POV): •Checking emails 3x/day & contacting inquiries by phone, email and text •Reassuring the patient by answering 1-2 questions, then getting them to schedule •Gathering demographic data, making a contact record, scheduling the free consult •Hyping the patient on the confirmation call so they show up for their consult •Greeting them, building on rapport established above to reassure them & hype them •After the eye MD examines them, explaining packages & pricing •Getting them to deposit, or making them commit to a good "next step" if they don't •Performing logistics on their preop test visit (payment, consent, e-Rx, answering ?s) •Hard-confirming surgery, making sure the customers don't "back out" of LVC •Getting patients ready from a Front Desk POV on the day of surgery (DOS) •Checking patients out on DOS •Checking patients in and out when postop, having them refer in exchange for free products •Encouraging happy postop patients to post on social media, leave 5* reviews •Flagging problem patients to the MDs so there are no "surprises" (eg: missed visits) •Training and supervising the premed interns so they can assist you at the Front Desk •Ordering secretarial supplies regularly so they don't run out Job Type: Full-time Pay: $25.00 - $30.00 per hour Expected hours: 40 – 50 per week Benefits: 401(k) Employee discount Green card sponsorship Health insurance Uniform allowance Vision insurance Healthcare setting: Medical office Outpatient Private practice Medical specialties: Dermatology Medical-Surgical Ophthalmology Plastic Surgery Surgery Schedule: 8 hour shift Monday to Friday No weekends Application Question(s): •Please see the job listing; you MUST either have had Laser vision correction (LVC) or WANT LVC AS A JOB BENEFIT because we require each employee to be able to recommend LVC from a PERSONAL POV and be able to explain it from the patient's POV •This is a reasonable ask as it begs the question, “If LVC is so safe, why haven’t you done it yourself?” Much like a dental office, it would be unusual for the staff to have unhealthy teeth when they are working in a practice that has an experienced and expert dentist. •Lastly, it makes sense to not only have LVC done for free as it is normally a $5000-$7000 procedure on average. It is also very helpful for patients to have you as a resource when they want to know what to expect. Experiencing it for yourself makes it easier to convey and reassure patients their outcome and experience will be on par with your own Education: Associate (Required) Experience: Medical receptionist: 1 year (Required) Work Location: In person
Okey NYC is seeking a part-time cashier to join their team. As a cashier, you will be responsible for processing customer transactions, handling cash and credit card payments, and maintaining a clean and organized workspace. The ideal candidate should be able to communicate in both English and Spanish, as many of our customers speak Spanish. No previous experience is required, as we will provide on-the-job training.
The Sales lead is passionate about Cannabis, provides product knowledge to our customers and explains the benefits of buying specific products. The Sales Lead delivers the Company’s retail promise to every customer visiting the Dispensary. Provides supervisor customer service and education guidance to registered patients and Designated Primary Caregiver (“DPC”). Take patients orders, record sales in the Inventory Control System (“ICS”), and handle cash, and debit card transactions. Maintain an organized environment and facility appearance. The Sales Lead or Cannabis Advisor Lead collaborates with the Assistant Manager, Dispensary Manager and leadership team to develop, document and implement practices, policies, and strategies that support a performance and results-driven culture. This role is a developmental opportunity in preparation for a management position. Duties/Responsibilities/Tasks Greets patients and DPC’s and escorts them from the waiting room to the secured sales dispensary. Provides orientation and tours for first-time clients. Follows the Company’s selling standards to meet the team and individual sales goals and metrics. Drives sales and customer experience by maintaining a tidy, safe, and well-merchandised store environment with all medical Cannabis and related products, except samples, secured and behind a counter. Models best-in-class service experience that consistently strives to exceed customers’ expectations. Make sales and prepares approved sales from the client. Calculates sales price and enters into the cash register. Collects the amount due from the client in cash or via a cashless debit transaction. Packages order, checking to ensure each product is appropriately labeled, including warning as required by law. Deliver sales from ICS agent for entry. Escort client waiting room to exit. Escort next client to secure sales area. Inspires customer confidence and creates loyalty to Company brand. Promotes a work environment that is positive, customer-service oriented, and compliant with established laws and regulations and Company policies and procedures. Is accountable for accurately utilizing the Company’s Point of Sale system. Communicates with the patient coordinator to maintain patient traffic flow and maximize sales and customer satisfaction. Responds to in-person patient requests, compliments, and resolves simple complaints, through e-mail, or by the phone requesting supervisor support as needed. Maintains organization of dispensary and through daily upkeep and light cleaning. Maintains quality and appearance of the product by removing shake and stems, while checking for mold, mildew, expiration or sell-by dates, or defective products, and keeping samples clean and in order. Maintains knowledge of all medical Cannabis, and related products and services offered, as well as applicable state and local laws and regulations and industry news. Educates patients and DPD’s on medicating options and methods, strain information, medicine effectiveness for specific ailments, and cultivation methods. Provides education materials and resources for patients and DPCs as needed. Records specific request, preferences, and notifications for patients and DPCs using the internal Electronic Verification System (“EVS”) and ICS and follow up as needed. Maintains awareness of patient input and suggested changes to improve service or product, invites clients to use the suggestion box in the waiting room. Discusses inventory levels with patient coordinator and Manager or Assistant Manager to maintain accurate online menus and update menus and checklist as needed. Coordinates supply orders with the dispensary manager as needed. Other responsibilities and duties assigned by the Manager or Assistant Manager. Job Requirements 2+ years of retail or customer service experience required. High School Diploma or GED preferred. Knowledge of recreational Cannabis policy and law is preferred but not required. Must be able to ensure accurate data-entry and record keeping. Ability to work in a fast-paced, changing, and challenging environment is required. Proficiency in Windows-based and other software and Internet navigation is required. Point of Sale software and cash handling experience is preferred. Additional Requirements: Must be at least 21 years of age. Physical and Mental Demands: While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 20 lb. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position. Working Environment: Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position. EEO Statement: We are proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets and our communities. Job Type: Full-time Pay: $21.00 per hour Shift: 10 hour shift 12 hour shift 8 hour shift Day shift Weekly day range: Monday to Friday Weekends as needed