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Your potential has a place here with TTEC’s award-winning employment experience. As Temporary Consumer Engagement Manager working remotely in the United States, you’ll be a part of bringing humanity to business. #experienceTTEC What You’ll Do As the Consumer Engagement Manager, you will create & communicate incentive plans for the sales associates & leaders, manage the incentive budget, lead huddles to drive excitement & reiterate contests & important topics of focus, and engage with the employees heavily in chat. Communicating with the client directly the Consumer Engagement Manager must have High energy and creativity. You'll report to Senior Manager, Sales Service Delivery. You will drive revenue for the Client by engaging, coaching and incentivizing sales. During a Typical Day, You’ll Develop and implement strategies to engage sales agents in promoting health insurance products to potential customers Build and maintain strong relationships with sales agents to ensure optimal communication and collaboration Train sales agents on product knowledge, sales techniques, and compliance requirements Provide ongoing support and guidance to sales agents to help them achieve sales targets and revenue goals Monitor sales agent performance and provide feedback to drive continuous improvement Analyze sales data and trends to identify opportunities for growth and development Collaborate with marketing and product development teams to create sales materials and promotional activities that resonate with sales agents Serve as a point of contact for sales agents to address any questions or concerns related to health insurance products Stay informed about industry trends, regulations, and competitive landscape to make strategic recommendations for improving sales performance Ensure compliance with all regulatory requirements and company policies in all sales activities. What You Bring to the Role A passion around providing the consumers and agents with an outstanding experience. Creativity and drive to create a culture that is motivating and engaging for the site agents as well as remote agents, if applicable. Proficiency with computer and Windows PC applications which include the ability to learn new complex computer system applications Demonstrate ability to communicate clearly and concisely verbally and in writing Ability to multitask. This includes the ability to understand multiple products and multiple levels of benefits within each product Ability to remain focused and productive each day though tasks may be repetitive Self-driven, ambitious, outgoing personality with high energy Group Retiree additional requirements: proficient with Group Retiree resources and processes What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values And yes... a competitive compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you Ask us about our paid time off (PTO) and wellness and healthcare benefits Visit https://www.ttecjobs.com/en/us-employee-benefits for more information. Base wage starting at $45,000 - $47,000 and we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives

Customer Support – Travel Industry (Remote) Location: Remote – USA Based Schedule: Flexible | Part-Time or Full-Time Options About Us: We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe. You’ll represent a trusted brand while helping clients with booking support, inquiries, and travel-related questions. Position Overview: We're looking for a motivated, detail-oriented Customer Support Specialist who thrives in a fast-paced, remote environment. You’ll play a vital role in ensuring smooth client experiences by assisting with questions, confirming reservations, and troubleshooting travel-related concerns. • Respond to customer inquiries via email, phone, and chat in a timely and professional manner, • Provide accurate information about travel bookings, itineraries, and policies, • Troubleshoot common client issues and escalate complex matters as needed, • Maintain up-to-date knowledge of supplier systems, policies, and procedures, • Follow up with clients to ensure satisfaction and support post-booking, • Log all communications accurately using internal systems, • Maintain high levels of professionalism and empathy, • Prior experience in customer service or the travel industry is a plus (but not required), • Strong communication skills and ability to work independently, • Comfortable using online tools, booking portals, and CRM systems, • Tech-savvy with a quiet, professional home workspace, • Passionate about helping others and delivering great service, • Must be 18+ and authorized to work in the United States, • Full training and ongoing mentorship, • Travel agent certification (if desired), • Access to travel discounts and perks, • Supportive online community and tools to help you succeed $40,000 - $65,000 a year🧭 Love helping people? Have a passion for travel? This could be your next favorite remote opportunity!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Are you fluent in German and looking for a career that combines professional growth with the freedom to work remotely from anywhere in the world? At Mercier Consultancy, we’re building a global network of on-demand customer service professionals, and we want you to join us! You’ll start with an intensive 3-month training and trial program in Greece, working with one of our on-site clients to gain hands-on experience. After successfully completing the program, you’ll become part of our exclusive pool of German-speaking agents available for remote assignments with top international companies. • Provide exceptional customer service to German-speaking clients., • Handle inquiries via phone, email, and chat professionally and efficiently., • Learn and master our client systems during your training period., • Work remotely after your training while staying connected to our global team., • Be part of a flexible, high-performing team with opportunities to grow your career internationally., • Fluent in German (both written and spoken)., • Strong communication and problem-solving skills., • Comfortable with digital tools and remote work., • Motivated, proactive, and eager to learn., • Open to relocating to Greece for the 3-month training period., • 3-month fully supported training in Greece with paid relocation package., • Access to remote work opportunities worldwide after training., • Inclusion in a global on-demand agent database with exclusive client contracts., • Professional growth and career advancement within Mercier Consultancy., • Networking and mentorship opportunities with international client service leaders.

About Owner Owner is the AI-native system local business owners use to succeed, starting with restaurants. We’re building the system that replaces the many tools owners use to run their business. It powers everything from the restaurant’s website, online ordering, CRM, POS, and more. Product philosophy Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically. Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it. Using Owner should feel like having a team of great operators, engineers, and marketers working for you. Our vision We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. _ Our traction Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an _ website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! Why we're looking for you Owner is the leading all-in-one platform for independent restaurants. Operators use Owner to run their online ordering, websites, menus, marketing, and customer experience. Tens of thousands of restaurants depend on us every day to run their business. AI Agents at Owner is a team with a singular mandate: build agents that let restaurant owners run their business through natural conversation, everywhere they work with Owner. This is one of the most important strategic bets at Owner, and the team is early enough that you will shape the architecture, platform, and products from the ground up. We are looking for engineers who have shipped production agentic AI features and are ready to move fast in ambiguity. Your immediate impact: own an agent surface end-to-end. Your longer-term impact: help define what an agent platform at Owner looks like, and set technical direction for the dozen-plus agent surfaces we will build over the next year. This role is 100% remote and can be based anywhere in the United States or Canada. Our Tech Stack Frontend: React, TypeScript Backend: Node.js, TypeScript with Vercel AI SDK Databases: MongoDB, PostgreSQL Observability: Datadog, Braintrust / LangSmith for evals The impact you'll have Own one or more agent surfaces end-to-end, from LLM integration and tool design to backend orchestration, conversational UI, and evals Contribute to the shared agent platform: tool abstractions, chat persistence, eval frameworks, RAG, observability, permissioning Shape technical direction on agent architecture, framework choice, and model strategy across Owner Make thoughtful tradeoffs on latency, cost, and reliability so our agents feel fast and trustworthy in production Raise the bar for agent quality through rigorous evals, thoughtful iteration, and patterns other engineers adopt What we're looking for 3+ years of software engineering experience, with meaningful time shipping production LLM-powered or agentic features Fluency with tool calling, prompt engineering, and agent loops — you have built systems where the LLM is a first-class component, not a bolt-on Experience with eval frameworks and observability for non-deterministic systems (Braintrust, LangSmith, custom eval harnesses, or equivalent) Full-stack comfort — you can move between backend orchestration, tool design, and conversational UI without being blocked by hand-offs High degree of cross-functional collaboration — past colleagues in product, design, and business would speak highly of your teamwork Strong sense of ownership and drive, excellent communication, and a proactive approach to identifying and solving problems Nice to have Experience with RAG or retrieval systems at production quality Background in restaurant tech, commerce, or SMB operator tooling Contributions to open source agent frameworks, evals, or LLM tooling Experience growing and mentoring engineers on agentic AI patterns Compensation and benefits The estimated starting base salary range for this role is $180K-192K depending on level, location and experience, plus a generous pre-IPO equity package Other benefits include comprehensive health coverage, work from anywhere (remote-first workplace), unlimited PTO - plus extra fun perks! Notice - Employment Scams Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as "phishing" or “spam” and do not respond.

About Owner Owner is the AI-native system local business owners use to succeed, starting with restaurants. We’re building the system that replaces the many tools owners use to run their business. It powers everything from the restaurant’s website, online ordering, CRM, POS, and more. Product philosophy Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically. Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it. Using Owner should feel like having a team of great operators, engineers, and marketers working for you. Our vision We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. _ Our traction Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an _ website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! Why we're looking for you Owner is the leading all-in-one platform for independent restaurants. Operators use Owner to run their online ordering, websites, menus, marketing, and customer experience. Tens of thousands of restaurants depend on us every day to run their business. AI Agents at Owner is a team with a singular mandate: build agents that let restaurant owners run their business through natural conversation, everywhere they work with Owner. This is one of the most important strategic bets at Owner, and the team is early enough that you will shape the architecture, platform, and products from the ground up. We are looking for engineers who have shipped production agentic AI features and are ready to move fast in ambiguity. Your immediate impact: own an agent surface end-to-end. Your longer-term impact: help define what an agent platform at Owner looks like, and set technical direction for the dozen-plus agent surfaces we will build over the next year. This role is 100% remote and can be based anywhere in the United States or Canada. Our Tech Stack Frontend: React, TypeScript Backend: Node.js, TypeScript with Vercel AI SDK Databases: MongoDB, PostgreSQL Observability: Datadog, Braintrust / LangSmith for evals The impact you'll have Own one or more agent surfaces end-to-end, from LLM integration and tool design to backend orchestration, conversational UI, and evals Contribute to the shared agent platform: tool abstractions, chat persistence, eval frameworks, RAG, observability, permissioning Shape technical direction on agent architecture, framework choice, and model strategy across Owner Make thoughtful tradeoffs on latency, cost, and reliability so our agents feel fast and trustworthy in production Raise the bar for agent quality through rigorous evals, thoughtful iteration, and patterns other engineers adopt What we're looking for 5+ years of software engineering experience, with meaningful time shipping production LLM-powered or agentic features Fluency with tool calling, prompt engineering, and agent loops — you have built systems where the LLM is a first-class component, not a bolt-on Experience with eval frameworks and observability for non-deterministic systems (Braintrust, LangSmith, custom eval harnesses, or equivalent) Full-stack comfort — you can move between backend orchestration, tool design, and conversational UI without being blocked by hand-offs High degree of cross-functional collaboration — past colleagues in product, design, and business would speak highly of your teamwork Strong sense of ownership and drive, excellent communication, and a proactive approach to identifying and solving problems Nice to have Experience with RAG or retrieval systems at production quality Background in restaurant tech, commerce, or SMB operator tooling Contributions to open source agent frameworks, evals, or LLM tooling Experience growing and mentoring engineers on agentic AI patterns Compensation and benefits The estimated starting base salary range for this role is $210K-230K depending on level, location and experience, plus a generous pre-IPO equity package Other benefits include comprehensive health coverage, work from anywhere (remote-first workplace), unlimited PTO - plus extra fun perks! Notice - Employment Scams Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as "phishing" or “spam” and do not respond.

Hi, we're DuckDuckGo, the online protection company and remote-first team of 300+ on a mission to raise the standard of trust online. Founded in 2008 and profitable since 2014, annual revenue now exceeds $100m USD and millions use our browser on , , , and , our , and the . Our _ of trust, inclusivity, and empowered project management underpins everything we do, where each team member takes full ownership of their projects, from scoping and execution to postmortem. If you're seeking end-to-end ownership of your work — you've come to the right place! Working on the Backend Functional Team, you'll lead complex projects across key company-wide objectives. Using Perl (Version 5), Go, and Node.js, you’ll write pragmatic, performant, testable code that works consistently, and work on related projects. Recent projects include: Implementing AI-assisted answers and integrating them into our Search product while maintaining our privacy-first approach Delivering improvements to Duck.ai to help us make it a competitive AI chat alternative for both free and paying users Implementing sophisticated data processing pipelines that maintain search relevancy As a Senior Backend Engineer, you'll collaborate remotely with your peers and take responsibility for solving product issues impacting our all-in-one privacy solution, whether large or small. In time, you'll formally mentor other engineers, supporting their career growth and the growth of the Backend Team at DuckDuckGo. 7+ years of professional experience, primarily focused on backend systems that power consumer-facing products Product acumen to reason about technical tradeoffs in terms of user impact Familiarity with AI agent tooling: evaluation frameworks, RAG pipelines and prompt engineering A fundamental understanding of complex data structures and algorithms — you can develop and apply new solutions and confidently navigate and improve existing code. Data-driven analytical skills for decision-making, stakeholder alignment, and experiment-oriented delivery Solid project management abilities Excellent written and verbal communication to validate and articulate decisions Previous experience leading and mentoring experienced engineers, supporting their career goals, and unlocking their potential. $178,500 USD annually and stock options. Compensation is _, regardless of geographic location or team. Compensation for each professional level is transparent across the organization. Eligibility for company-sponsored health benefits is limited to team members based in the United States. This program does not extend to team members located in other countries, such as Canada or the UK. Our_ explains how we prioritize your wellbeing including paid parental leave, office setup, and co-working allowances. Hiring works best when it's a two-way street. Learn how we help you get to know DuckDuckGo, envision your future role here, and find out more about _. DuckDuckGo provides equal work opportunities to all team members and applicants, and it prohibits discrimination and harassment of any type on the basis of race, color, ethnicity, caste, religion, age, sex (including pregnancy), national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by our policies or federal, state, or local laws. We want to ensure that our hiring process is accessible. If you need reasonable accommodation for any part of the application process because of a medical condition or disability, please send an email to _ to let us know the nature of your request. You’ll be required to attend meetings on camera via video conferencing Expect to travel at least two times a year: once for our all-hands meetup and again for a team retreat (each around 4-5 days). While extenuating circumstances may impact attendance, everyone is strongly encouraged to attend. While we offer a flexible work arrangement with no core hours, expect an average full-time commitment of 40 hours per week. A successful candidate must pass a background check as a condition of joining the team. By applying for this role, you confirm that all information submitted is accurate and complete. You further acknowledge that providing false or fraudulent information during the application process is cause for denial of an offer, revocation of any existing offer, or other adverse action, up to and including termination after the start of your commencement of work. Disclosure Statement: Use of AI in Hiring Process As part of our commitment to enhancing our recruitment process, we utilize artificial intelligence (AI) technology to assist in reviewing and summarizing job applications and test projects, including those tools integrated into our recruitment vendor platforms. We use AI to flag potentially fraudulent applications, analyze and summarize applicants’ experience, interviews, and project performance, and help streamline our selection process. Key Principles: Data Privacy: All information provided in your application will be handled in accordance with our _. We ensure that your personal information is protected and used solely for recruitment purposes. Human Oversight and Accountability: The AI technology is designed to support our hiring team by providing insights and summaries of applications and evaluations of test projects against scoring rubrics. All final evaluations and hiring decisions, however, will be made by our hiring team, who will consider the AI's input alongside other factors. Transparency: We believe in transparency regarding our hiring practices. If you have any questions about how AI is used in our recruitment process, please feel free to reach out to us. By submitting your application, you acknowledge and consent to the use of AI technology in our review process. If you would like to request an alternative selection process, please contact us as at _. Thank you for your interest in joining DuckDuckGo! #LI-DNI

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position and we're considering candidates in the US. The Opportunity: Grafana Labs is building for an agentic world, and the marketing website is where that ambition becomes visible. As Senior Manager, Web Technology, you will own the technical execution, platform strategy, and operational excellence of grafana.com and its surrounding digital experiences. You will lead the web development team and serve as the marketing organization’s primary technical leader for the website. You will help define how AI changes the website itself, how the team builds and operates it, how content is structured for humans and machines, and how digital experiences move users from interest to action with less friction and more confidence. This role sits at the intersection of engineering craft, marketing velocity, AI-enabled transformation, and business impact. You will partner closely with creative, content, communications, demand generation, regional marketing and events, marketing operations, docs, infrastructure, security, and product teams to make the website more dependable, more intelligent, more self-serve, and more effective. You are technical enough to earn the trust of a staff engineer, while communicating clearly with executive and marketing stakeholders. What You’ll Be Doing: • Lead AI-enabled website transformation. Drive the evolution of grafana.com into an AI-first, agent-ready platform optimized for humans, search engines, AI assistants, agents, and LLMs. Build practical AI-enabled systems for content workflows, QA, personalization, localization, analytics, experimentation, and web operations., • Own the web platform. Ensure the marketing website is stable, secure, performant, dependable, and easy to evolve. Define practical standards for reliability, incident handling, operational visibility, platform health, performance, and security hygiene., • Improve delivery predictability. Own the operating system for web technology work including clear operating cadences for roadmap reviews, stakeholder updates, prioritization, and delivery accountability.Use automation and AI-assisted workflows to reduce coordination overhead and improve clarity., • Build better digital experiences. Partner with marketing, product, design, and engineering stakeholders to help create a more seamless path from website visit to product trial and activation across different user intents and journeys., • Scale self-serve web operations. Make the site easier for internal teams to edit and maintain through strong CMS models, reusable patterns, content and UX guardrails, documentation, and governance., • Lead and grow the web team. Lead with clarity, accountability, strong technical judgment, and open communication while helping the team balance operational rigor with thoughtful innovation. Manage, mentor, and develop a team of web developers by raising technical standards, building AI-first development practices, clarifying ownership, and helping each person increase their impact and strategic contribution. What Makes You a Great Fit: • You have a strong point of view on how AI will change web strategy, web operations, and digital user experiences, and you can turn that point of view into practical systems, workflows, experiments, and measurable improvements., • You have strong technical judgment and can earn the trust of experienced engineers while communicating clearly with marketing and executive stakeholders., • You have experience leading web engineering teams and building reliable, scalable, high-performing web platforms with strong operational discipline and delivery predictability., • You understand modern frontend engineering, CMS-driven websites, analytics, integrations, performance, security, launch operations, and AI-enabled digital experiences., • You can turn ambiguous business needs into clear technical plans, priorities, timelines, tradeoffs, and decisions., • You have a strong operational mindset and improve delivery through better systems, not last-minute heroics., • You care about team growth and know how to develop engineers through mentorship, accountability, and meaningful ownership., • You focus on measurable impact across reliability, content velocity, self-serve adoption, discoverability, funnel performance, AI-enabled efficiency, and user engagement., • Experience with Next.js, React, TypeScript, Tailwind, Storyblok, Vercel, Algolia, RudderStack, BigQuery, AirOps, and similar tools., • Experience using AI to improve engineering workflows, QA, documentation, planning, analytics, experimentation, or operational reporting., • Experience creating self-serve systems that help marketing, content, events, and regional teams move faster without compromising quality., • Experience building AI-enabled web experiences, agent-ready content systems, personalization, chat experiences, or LLM-optimized websites., • What success looks like:, • Predictable, high-confidence delivery with clear priorities and fewer surprises, • A stable, secure, high-performing web platform with strong operational visibility, • Faster, more self-serve content operations across marketing teams, • Improved discoverability, engagement, conversion, and activation through better digital experiences, • Practical AI-enabled systems that improve team velocity, quality, and user experience Bonus points for: • Familiarity with AEO, GEO, SEO, structured content, and how AI assistants consume website information., • Experience supporting developer, infrastructure, observability, cloud, or open source audiences. Compensation & Rewards: In the US, the compensation range for this role is $183,858 - $220,630. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: • The Community Support org handles tens of millions of interactions yearly, engaging with Airbnb customers by phone, messaging, chat, or social media channels. The group handles hundreds of issues across categories including Cancellations, Account Issues, Refunds, Payments, Reservations, Extenuating Circumstances, Booking & Listing issues, Safety & Claims. The organization is globally distributed with offices in San Francisco, Dublin, Montreal, Seattle, Singapore, Manila, Gurgaon and an extensive partner network serving all regions. The Difference You Will Make: • In this role you will own the strategic design and continuous evolution of risk frameworks, the risk registry, and executive risk narratives for Community Support — translating investigative findings, AI/ML model outputs, operational signals, and emerging threats into decisions and actions that protect Airbnb., • A defining element of this role is your close partnership with the Insider Threat program. Together, you will form a complementary unit: you will ensure that investigative outcomes are contextualized within the broader risk ecosystem — informing risk appetite decisions, shaping detection strategy, and driving remediation accountability. You will co-own escalation frameworks, jointly challenge detection model effectiveness, and ensure that the feedback loop between investigations, risk governance, and AI-driven detection is robust and continuously improving., • Beyond analysis and governance design, you will serve as the program manager for systemic root cause resolution — ensuring that when investigations, incidents, or risk assessments reveal structural vulnerabilities, those root causes do not languish in a findings log but are tracked, assigned, resourced, and driven to completion across the organization. This requires the discipline of program management combined with the authority and influence to hold cross-functional teams accountable for closing gaps., • Critically, as Airbnb accelerates its use of AI and automation across operations, you will serve as a risk steward for AI systems that touch Community Support — leading governance and discussions of the implications of deploying AI in high-stakes decision-making environments. This is not a technical role; it is a role that requires you to ask the right questions of technical teams, interpret outputs with skepticism, and ensure that AI-driven processes are governed with the same rigor as human-driven ones., • You will be joining a new team and have the opportunity to shape its development, taking on a growing leadership role over time. We are looking for someone with the drive to build something from nothing and push for growing excellence. A Typical Day: Risk Strategy, Frameworks and AI Risk Governance • Design and own the CS Risk Appetite Framework — define guardrails, escalation triggers, and pre-approved response actions. This is not a documentation exercise; it requires continuous negotiation with senior leaders and cross-functional partners to calibrate organizational tolerance in a rapidly changing threat environment., • Own and evolve the CS Risk Registry as a living strategic instrument. Your job is to challenge what gets prioritized, determine whether risk scores reflect reality, identify risks that automated systems miss entirely (e.g., emergent social engineering tactics, regulatory shifts, insider collusion patterns), and ensure accountability for remediation., • Develop and stress-test risk assessment standards — including key risk indicators (KRIs), risk typologies, and emerging threat hypotheses. Critically evaluate whether existing KRIs remain meaningful or whether they have become stale proxies that create false confidence., • Support the evolution of models and processes used in detection triage and investigation — not by building models, but by interrogating model assumptions and sources of risk., • Establish ongoing governance cadences — risk review boards, quarterly risk assessments, and challenge sessions where risk assumptions are pressure-tested by diverse stakeholders, not simply ratified. Investigations Partnership and Strategic Oversight • Collaborate closely with the Insider Threat Investigations to ensure investigative outcomes are systematically captured, contextualized, and integrated into risk governance. Your role is to provide the strategic risk lens — asking: What does this pattern of findings tell us about our risk posture? Where are our blind spots? What should we investigate that we are not?, • Co-design escalation and review protocols for high-severity investigation findings and risk non-compliant transactions. Ensure that escalation criteria evolve as threat actors adapt, and that protocols account for edge cases that automated triage systems cannot handle., • Participate in joint case reviews, postmortems, and incident debriefs to extract systemic insights: Is this a one-off or a pattern? Does this reveal a control gap? Does this change our risk appetite?, • Provide strategic risk context to the Investigations team — help prioritize investigative focus areas based on risk registry intelligence, KRI trends, and organizational risk appetite rather than solely on case volume or severity scores., • Coordinate the feedback loop between investigations and AI-driven detection systems — ensuring that investigative findings inform detection improvements, and that detection model performance is tracked, challenged, and reported as part of the broader risk posture. Root Cause Resolution Program Management • Own the end-to-end lifecycle of root cause resolution — from the moment a systemic root cause is identified (through investigations, incidents, postmortems, risk assessments, or AI model failures) through to verified remediation and closure. This is not an analytical exercise alone; it is a program management discipline that requires tracking, accountability, and sustained cross-functional pressure., • Maintain and govern a centralized root cause and remediation tracker that captures all identified systemic issues, assigns clear ownership, defines resolution milestones and deadlines, and provides real-time visibility into remediation progress. Ensure this tracker is reviewed at regular governance cadences and escalated when timelines slip., • Distinguish between symptomatic fixes and true root cause resolution. Challenge teams that propose surface-level patches and advocate for structural solutions — even when they are harder, slower, or require investment from teams outside CS. Escalate to senior leadership when organizational inertia prevents meaningful remediation., • Drive cross-functional remediation workstreams — coordinate across relevant partner teams to ensure that root cause resolution plans are resourced, sequenced, and executed. Hold workstream owners accountable through regular status reviews, blockers identification, and executive escalation where necessary., • Track resolution effectiveness over time — monitor whether implemented fixes actually reduce the recurrence of the underlying risk. If a root cause was "resolved" but the same pattern reappears, re-open the issue and drive a deeper investigation into why the fix failed., • Integrate root cause intelligence into the risk registry and risk appetite framework — ensure that patterns of recurring root causes inform risk scoring, KRI design, and strategic risk priorities. If the same category of root cause keeps surfacing, that is a signal that the risk framework itself needs adjustment., • Report on root cause resolution health to senior leadership — including metrics on open vs. closed root causes, average time to resolution, aging items, recurrence rates, and cross-functional accountability. Make this a standing component of executive risk reporting. Executive Reporting and Risk Communication • Craft and deliver executive-level risk narratives, provide the interpretive layer that tells leadership what the data means, what decisions are required, and what trade-offs are at stake. This requires the ability to synthesize ambiguous, incomplete, and sometimes contradictory signals into a coherent story under time pressure., • Own the reporting architecture — determine what should be measured, how it should be presented, and to whom. Challenge vanity metrics and advocate for indicators that reflect actual risk exposure., • Define and maintain monitoring thresholds and escalation triggers in collaboration with the Investigations Manager — ensuring these thresholds are calibrated to real-world conditions rather than historical baselines that may no longer apply., • Translate investigative findings, root cause resolution status, and AI model performance data into actionable risk mitigation recommendations — bridging the gap between technical teams and executive decision-makers. Cross-Functional Influence and Organizational Risk Culture • Drive cross-functional risk alignment — serving as the connective tissue that ensures risk is managed holistically rather than in silos. This requires relationship-building, political navigation, and the credibility to challenge peers and senior leaders., • Lead systemic risk reviews — going beyond surface-level incident response to identify structural vulnerabilities, incentive misalignments, and process design flaws that create risk. Ensure findings from these reviews feed directly into the root cause resolution program., • Champion the integration of risk thinking into operational design — ensuring that new processes, tools, and AI deployments are evaluated through a risk lens before launch, not after failure., • Serve as a change agent for risk culture — moving the organization from reactive compliance toward proactive risk intelligence. This means influencing behavior, not just writing policies. Leadership, Mentorship and Capability Building • Provide leadership and mentorship to more junior team members — developing their ability to think critically about risk, challenge data, and communicate effectively with senior stakeholders., • Design and deliver risk and compliance training that goes beyond checkbox compliance — building genuine risk literacy across CS teams, including an understanding of AI risks and limitations., • Foster a culture of constructive challenge — where team members are expected to question assumptions, flag concerns, and contribute to the continuous evolution of the risk program. Your Expertise: • Bachelor's degree in Business, Risk Management, Finance, Operations, or related field (advanced degree preferred), or equivalent practical experience., • 10+ years of experience in risk management, compliance, governance, or operational risk — with a demonstrated track record of building and evolving risk frameworks, registries, and reporting programs (not just maintaining them)., • Proven program management capability — specifically the ability to drive complex, cross-functional remediation and root cause resolution efforts from identification through verified closure., • Experience collaborating with or providing strategic oversight to investigations teams — with a strong understanding of how investigative findings translate into enterprise risk intelligence and governance action., • Demonstrated ability to evaluate and govern AI/ML systems from a risk perspective — you do not need to build models, but you must be able to critically assess model assumptions, failure modes, bias risks, and governance requirements. Experience challenging technical teams on AI outputs and driving human-in-the-loop governance is essential., • Proven ability to synthesize ambiguous, complex, and sometimes conflicting information into clear risk narratives and strategic recommendations for executive audiences. If your strength is compiling data rather than interpreting it, this is not the right role., • Strong organizational influence and stakeholder management skills — with a track record of driving cross-functional alignment, navigating ambiguity, and influencing senior leaders without direct authority., • Critical thinking and intellectual curiosity — a default posture of healthy skepticism toward automated outputs, historical baselines, and consensus assumptions., • Ability to adapt and innovate, challenge the status quo, and identify new solutions while effectively balancing risk, speed, and cost., • Experience with AI risk management frameworks (e.g., NIST AI RMF, ISO 42001, EU AI Act compliance frameworks) or direct involvement in governing AI systems in operational environments., • Experience developing fraud, safety, or insider threat risk frameworks, strategies, and operational models., • Experience with contact center operations in process design and optimization, customer support strategies, and/or quality assurance., • Familiarity with GRC platforms, risk management tools, case management systems, or investigation ticketing platforms. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Airbnb,Inc. can employ in states where we have registered entities. Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware and Rhode Island. This list is continuously evolving and being updated, please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: _. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

Polygon Labs is a global blockchain payments company building and operating infrastructure to move money instantly, reliably, and at internet scale, with the mission to move all money onchain. It is building the Polygon Open Money Stack, an open and integrated stack of services and technologies to instantly and reliably move money anywhere, and put it to work. Its infrastructure has facilitated trillions of dollars in onchain value transfer and supported millions of transactions daily for some of the globe's largest banks, fintechs, enterprises, and consumer applications. Polygon is building the Open Money Stack - an API-driven product for money movement built on blockchain settlement. You will own product marketing across our product suite, covering positioning, GTM execution, sales enablement, and demand generation. You will report directly to the Head of Marketing and work closely with product, BD, and the executive team. Own positioning and messaging across our product suite, ensuring every product has a clear, consistent narrative that supports BD and go-to-market activity. Own GTM strategy and execution from end to end — including website, sales enablement, and campaign creative — for product launches across the suite, setting the direction for what to launch, when, and why. Build and run active demand engines for each product — paid campaigns on LinkedIn, email nurture sequences, landing pages that convert, content publishing on a regular cadence. "Active" means live in market and being iterated on, not a positioning doc sitting in a folder. Equip BD with materials they actually use: pitch decks, product one-pagers, battlecards, objection handling guides. Sit in on BD syncs to gather market intelligence directly — what buyers ask, where deals stall, what objections come up repeatedly — and turn that into materials that improve over time. Build the launch infrastructure that doesn't exist yet: a repeatable GTM playbook that moves a product update from engineering to in-market content in days, not weeks. Own the measurement too — track time-to-market, BD material adoption, and campaign performance per product so decisions get made on data, not anecdotes. Build agent-driven workflows using Claude or Codex and connected tooling so repeatable marketing tasks — asset generation, competitive monitoring, campaign production — run with minimal intervention. Your goal is to spend your time on judgment and strategy, not manual production. Use Claude or Codex to compress full launch asset sets from a single positioning source of truth: one-pagers, landing page variants, email sequences, ad copy, and BD talk tracks generated in a single pass, then reviewed and shipped. AI handles the production volume; you own the strategic inputs and the quality bar. A track record of shipping product marketing across a multi-product B2B platform. You have managed positioning and GTM for products that sell individually and as a bundled platform simultaneously. Proof of execution, not just strategy. Your portfolio should include live campaigns, published landing pages, and sales materials that perform. The ability to absorb technical concepts and immediately translate them for ICPs. You will sit in product meetings about complex infrastructure and API products and walk out with a clear point of view on what matters to the customer. You do not need to be an engineer — you need to know how to make infrastructure credible and relevant to buyers. Proven AI fluency at a systems level. You should be able to describe a workflow you built that runs without you — a launch pipeline, a competitive monitoring agent, a campaign generation system. Using Claude for first drafts is table stakes; we need someone who builds repeatable systems on top of AI tooling so the output compounds. Daily AI usage in this role is a baseline expectation, not a nice-to-have. High agency and fast judgment. You see what needs to happen, do it, and tell people after. You do not wait for a brief, a kickoff meeting, or a perfect project plan. When something is 80% right, you ship and iterate. If your natural instinct is to refine through multiple review cycles before anything goes live, this is the wrong pace for this team. Writing sharp enough to publish without heavy editing. You will write landing pages, one-pagers, ad copy, email sequences, and blog posts. There is no content team taking your brief and turning it into copy. Experience in payments or fintech . Experience marketing API or platform products. Experience marketing a growth-stage SaaS company is also valued. Experience as the primary PMM at a growth-stage startup where you owned the full loop from positioning through execution without a large team beneath you. Experience at a company mid-pivot or repositioning — you have navigated the moment where the old narrative no longer fits and the new one is not yet locked, and you have helped close that gap. The goal of the Polygon Labs total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan includes the following benefits for our full time employees: Remote first global workforce Industry leading Medical, Dental and Vision health insurance* Company matching 401k with 3% match* $1,500 Home Office Set Up Allowance (life-time max) $75 Monthly internet or phone reimbursement Flexible Time Off Company issued laptop Egg freezing, mental health, and employee wellness benefits *In certain countries medical, dental and vision is fully covered for employees & their dependents. This is country and plan specific. *401k is for United States employees only Polygon Labs is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Polygon Labs is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. If you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. Learn More about Polygon Labs | | | | | | |

HoneyBook is the leading AI-powered business management platform for service-based business owners. Designed to enhance—not replace—independent professionals, HoneyBook’s AI-powered tools help businesses attract leads, connect with clients, book projects, and manage payments more efficiently. With AI seamlessly integrated into every workflow, entrepreneurs can focus on their craft while scaling their businesses with confidence. Since its founding in 2013, HoneyBook has powered over 25 million client relationships and processed more than $12 billion in transactions, helping independent businesses grow faster and smarter. Overview We are engaging an experienced Webflow Developer to support the build, optimization, and integration of our marketing website over a defined contract period. The consultant will deliver project-based Webflow enhancements, implement performance improvements, and integrate third-party tools and analytics solutions. This engagement will focus on producing high-quality landing pages, scalable site systems, and accurate event tracking, in collaboration with our internal teams. All work will be performed as part of a fixed-term, independent contractor agreement, with the consultant retaining autonomy over how deliverables are achieved. Services & Deliverables • Deliver Webflow Design & Implementation - Build and deploy new landing pages, campaign modules, and CRO test variants within Webflow., • Deliverables include fully functional page designs, Webflow project files, and staging review links., • Provide Custom Technical Enhancements - Provide code modules (JavaScript) for interactivity, personalization, event logging, and handling edge cases., • Deliverables: Code snippets or assets, integrated into Webflow and documentation for ongoing use., • Implement and Validate Analytics Instrumentation -Integrate event tracking for Mixpanel, Google Analytics, etc., • Provide verification reports or dashboards (via tools like Datadog or similar) to confirm instrumentation integrity., • Optimize Technical Performance - Conduct performance audits (e.g., Lighthouse), refactor existing code, improve page speed, and resolve tracking and performance issues., • Deliverables: Summary of issues identified, applied fixes, before/after performance metrics., • Establish Webflow Workflow & Best Practices - Define and document a Webflow development workflow for use by in-house teams and external agencies., • Deliverables: Workflow documentation (e.g., process diagrams, version control guidelines, review checkpoints)., • Integrate Third-Party Tools - Configure tools such as Google One Tap, cookie consent modules, analytics scripts, and chat integrations within Webflow., • Deliverables: Integration configurations and documented setup instructions., • Advise on New Features - Provide feasibility assessments, estimated timelines, and performance recommendations for new web feature requests., • Support Experimentation & Iteration, • Aid marketing team by implementing A/B test variants., • Provide guidance on experimentation infrastructure, performance review, and iterative design recommendations informed by user behavior and campaign outcomes. Relevant Capabilities & Experience To successfully deliver the services outlined in this agreement, the consultant should have: • Proven expertise in front-end development for marketing websites, including advanced proficiency in Webflow and the use of custom code., • Demonstrated ability to create scalable, high-performance landing pages with attention to maintainability and conversion optimization., • Experience integrating and configuring third-party tools and implementing client-side scripting for marketing or growth initiatives., • Knowledge of performance optimization, SEO best practices, and structured QA processes., • Experience collaborating with marketing, brand/design, and other stakeholders to translate objectives into effective Webflow builds., • Familiarity with tools such as Segment, Mixpanel/GA4, and Datadog (preferred but not required). Project duration • This is a 6-month contract offering up to 40 hours of work per week. This posting makes no assurances of an employee-employer relationship now or in the future., • We strongly prefer individuals located in the Pacific time zone (preferably in the San Francisco Bay Area) to enable occasional onsite collaboration in our San Francisco office. However, remote deliverables are acceptable. Proposal submission If you're interested in contracting with us, please submit a proposal including: • A resume, as well as a list of landing pages that you’ve built within Webflow accompanied by project dates (exact dates not required; we just want to get a sense of when you worked on them)., • A pricing structure (hourly rate or project-based fee) Follow us on , and _ to catch the latest stories about HoneyBook. Applicant Information When you apply for a job or an independent contractor/agent position with HoneyBook, we collect the information that you provide in connection with your application. This includes name, contact information, professional credentials and skills, educational and work history, and other information that may be included in a resume or provided during interviews (which may be recorded). This may also include demographic or diversity information that you voluntarily provide. We may also conduct background checks and receive related information. We use applicants’ information to facilitate our recruitment activities and process applications, including evaluating candidates and monitoring recruitment statistics. We use successful applicants’ information to administer the employment or independent contractor relationship. We may also use and disclose applicants’ information (a) to improve our Services, (b) as otherwise necessary to comply with relevant laws, (c) to respond to subpoenas or warrants served on HoneyBook, and (d) to protect and defend the rights or property of HoneyBook or others. Our _.

Kickstart your career with Next Job Abroad as a German Speaking Customer Support Agent in beautiful Greece! This amazing opportunity allows you to combine your language skills and customer service expertise while experiencing the rich culture and stunning landscapes of Greece. As a key member of our support team, you will assist German-speaking clients, ensuring they receive exceptional service and assistance. In this role, you'll respond to customer inquiries, resolve issues, and provide valuable information about our services. If you possess a positive attitude, strong communication skills, and a dedication to customer satisfaction, we invite you to join our enthusiastic team. Our relocation package will help make your transition to Greece smooth and enjoyable! • Deliver outstanding customer support to German-speaking clients via chat, email, and phone., • Address and efficiently resolve customer questions and concerns., • Guide customers through our services to enhance their experience., • Collaborate with team members to ensure high service quality standards., • Accurately document customer interactions in the CRM system., • Gather customer feedback to help improve services., • Participate in training sessions to strengthen product knowledge and service skills., • Fluency in German and a good command of English; knowledge of additional languages is a plus., • Prior experience in customer service or a similar field is advantageous., • Excellent communication and interpersonal skills focused on providing quality customer care., • Able to multitask and work effectively in a fast-paced environment., • Familiarity with CRM systems and customer support tools is desirable., • Willingness to relocate to Greece and fully engage with a new culture., • A keen interest in the iGaming industry is considered a significant asset., • Career growth opportunities in a renowned company., • International & diverse work environment., • Competitive performance bonuses., • Enjoy a lower cost of living in Greece, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes., • Fully remote (within Greece) working setup., • Yearly salary around €23.000., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Work for a Great Place to Work-Certified Company., • Relocation package: 4 week of all inclusive hotel stay, flight booked and paid by the company., • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

Are you fluent in Swedish and looking for a career that combines professional growth with the freedom to work remotely from anywhere in the world? At Mercier Consultancy, we’re building a global network of on-demand customer service professionals, and we want you to join us! You’ll start with an intensive 3-month training and trial program in Greece, working with one of our on-site clients to gain hands-on experience. After successfully completing the program, you’ll become part of our exclusive pool of Swedish-speaking agents available for remote assignments with top international companies. • Provide exceptional customer service to Swedish-speaking clients., • Handle inquiries via phone, email, and chat professionally and efficiently., • Learn and master our client systems during your training period., • Work remotely after your training while staying connected to our global team., • Be part of a flexible, high-performing team with opportunities to grow your career internationally., • Fluent in Swedish (both written and spoken)., • Strong communication and problem-solving skills., • Comfortable with digital tools and remote work., • Motivated, proactive, and eager to learn., • Open to relocating to Greece for the 3-month training period., • 3-month fully supported training in Greece with paid relocation package, • Access to remote work opportunities worldwide after training., • Inclusion in a global on-demand agent database with exclusive client contracts., • Professional growth and career advancement within Mercier Consultancy., • Networking and mentorship opportunities with international client service leaders.

About Owner Owner is the AI-native system local business owners use to succeed, starting with restaurants. We’re building the system that replaces the many tools owners use to run their business. It powers everything from the restaurant’s website, online ordering, CRM, POS, and more. Product philosophy Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically. Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it. Using Owner should feel like having a team of great operators, engineers, and marketers working for you. Our vision We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. _ Our traction Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an _ website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! Why we’re looking for you Owner's marketing is entering a new chapter. We're building AI first truly personal marketing capabilities. We will build a system where every lead and customer is truly understood: what they care about, where they are in their journey, what they've been educated on, and what they're most likely to respond to next. The goal is intelligent, personalized, multi-channel marketing at scale — powered by data and AI. But great vision requires great infrastructure. Before we can build intelligent systems, we need rock-solid fundamentals: accurate tracking, trustworthy data models, clean pipelines, and a CDP that actually knows who our customers are. That's where you come in. As our Senior MarTech Engineer, you'll own the technical backbone of our GTM marketing stack. You'll design and build the tracking infrastructure that powers our paid acquisition, the data models that feed our CDP and CRM, and the automation systems that help us reach the right person at the right time on the right channel. Over time, you'll be on the frontier of what agentic AI looks like in martech — helping Owner move from rule-based automation toward systems that intelligently decide how to engage every user, every day. This is an individual contributor role on a deliberately small, technical Marketing Operations team. We stay lean by design — and use AI to punch well above our weight. This role is fully remote and can be based out of the United States or Canada. The impact you’ll have 1. Tracking Infrastructure Own Tag Implementation — client-side and server-side — and keep event tracking clean and consistent across web and product Build and maintain server-to-server conversion integrations for Meta, Google Ads, and other paid platforms Own tracking hygiene end-to-end: UTM standards, pixel coverage, event schemas, and identity resolution 1. CDP & Customer Profile Architecture Own the Hightouch data model — define the canonical customer/lead object, key events, and the attributes that power segmentation and personalization Build pipelines that populate profiles with the richest possible signal: behavioral, transactional, and engagement data Define identity resolution so leads and customers are recognized consistently across every tool and touchpoint Partner with Data Engineering on the upstream warehouse models that feed the CDP 1. Marketing Data Pipelines & Integrations Own integrations between our martech stack and various core systems Drive faster, cleaner customer data into Braze — better segmentation, better personalization, better results Define data contracts and schemas; catch and fix data quality issues before they hit campaigns 1. AI-Powered Automation Build and evolve marketing workflows leveraging tools such as _, Braze, and HubSpot with reliability and observability baked in Use AI to accelerate your own build velocity and design agent-based systems that decide how to engage each user Evaluate where AI-driven decisions can replace static rules — and build the infrastructure to do it safely 1. Roadmap & Standards Identify gaps in the stack and make the case for solutions — don't wait to be asked Contribute to the MarketingOps technical roadmap; help the team make sound architectural decisions Document systems, models, and integrations so the team's knowledge compounds over time Who you’ll work with This role reports to our Director, Marketing Operations Marketing (your primary partner) RevOps/BizOps (data, dashboards, definitions) Engineering (PLG) What we’re looking for Must-Have Experience 5–10 years in marketing technology, marketing operations, or a closely related technical role Hands-on expertise with Tag Management— particularly client side pixel including custom JS. Experience building server-to-server (API/CAPI) conversion integrations with major paid platforms (Meta Conversions API, Google Enhanced Conversions, or similar) Working knowledge of CDP architecture and data modeling — hands-on experience with any CDP platform (Hightouch, Segment, RudderStack, mParticle, Tealium, or similar) Strong SQL skills: you can write the queries yourself, not just read them Experience integrating marketing data between systems — connecting CRMs, MAPs, and lifecycle tools so data flows cleanly Solid understanding of marketing attribution fundamentals: UTM hygiene, multi-touch models, identity resolution, and what makes tracking trustworthy Preferred Experience Direct experience with tools in our current stack: Hightouch, Braze, HubSpot, Salesforce, Snowflake/Databricks/Bigquery Experience with reverse ETL patterns and data activation workflows Proficiency in JavaScript or Python for custom integrations, GTM custom templates, or lightweight automation scripts Hands-on experience building AI-powered workflows — whether with Claude, GPT, or automation tools that incorporate LLMs Experience in a B2B SaaS environment, especially with SMB or restaurant/hospitality verticals Familiarity with data warehouse concepts (Snowflake, BigQuery, or similar) and how upstream data models affect downstream marketing Leadership & Values Obsess over accuracy — you hold tracking data to a high standard because you know bad data leads to bad decisions Move fast and own it — you don't wait for perfect specs; you draft them yourself, get feedback, and ship AI-forward — you're genuinely excited about building with AI, not just using it. You see agentic systems as a natural evolution of what marketing infrastructure should be Small team, big output — you thrive in lean environments where you set your own direction and use every tool available (including AI) to multiply your impact Raise the bar — you document your work, care about reliability, and leave systems better than you found them Interview Process Recruiter Screen: 30-minute phone call to align on your background, what you're looking for, and answer any early questions Hiring Manager Screen: 45-minute video interview with the hiring manager focused on your technical experience, marketing systems expertise, tracking architecture knowledge, and approach to solving complex implementation challenges Case Study: A high-level exercise focused on evaluating tracking infrastructure, identifying opportunities for improvement, and thinking through Google and Meta tracking best practices Full Round Interview: Series of interviews with three cross-functional partners covering technical expertise, collaboration style, communication, and how you'd operate in the role Final Round Interview: Conversation with senior leadership focused on team fit, long-term impact, and overall alignment with the role and company goals Pay and benefits The estimated base salary range for this role is $140,000 - $150,000 USD plus a generous pre-IPO equity package Other benefits include comprehensive health coverage, remote-first workplace, unlimited PTO - plus extra fun perks! Notice - Employment Scams Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as "phishing" or “spam” and do not respond.

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Community Support org handles tens of millions of interactions yearly, engaging with one in five Airbnb customers by phone, messaging, chat, or social media channels. The group handles hundreds of issues across categories including Cancellations, Account Issues, Refunds, Payments, Reservations, Extenuating Circumstances, Booking & Listing issues, Safety & Claims. The organization is globally distributed with offices in San Francisco, Dublin, Montreal, Seattle, Singapore, Manila, Gurgaon and an extensive partner network serving all regions. The Difference You Will Make: We are looking for a Senior Manager of Workforce Management (WFM) on our Community Support (CS) team. The Senior Manager will be responsible for maximizing efficiency by ensuring optimal staffing levels, enhancing the quality of customer interactions through continuous monitoring and training, and driving service level performance with data-driven insights. This role also focuses on balancing cost control while meeting service level agreements (SLAs) and improving the overall customer experience through analytics and feedback. This role will be responsible for managing workforce planning and real-time monitoring. A Typical Day: Workforce Scheduling & Capacity Planning: • Oversee the creation and management of employee schedules to match forecasted demand., • Ensure that schedules optimize resource allocation, minimizing under- and over-staffing., • Coordinate with operations to adjust schedules based on real-time demand and unforeseen events., • Optimize labor costs while maintaining service quality through strategically leverage staffing levers., • Track and control shrinkage categories and ensure tight monitoring over overtime, absenteeism, and other factors that impact labor costs. Service Level Management: • Partner with the real-time management team to monitor call volumes and agent availability, making on-the-fly adjustments to maintain service levels., • Design and implement contingency plans during peak times, or unexpected medium term increase in volume., • Communicate with operations leaders to address staffing issues and find solutions to mitigate risks. Performance Analysis & Reporting: • Analyze performance data to identify trends, inefficiencies, and areas for improvement., • Report on key workforce metrics such as occupancy, adherence, shrinkage, and service levels., • Provide insights and recommendations to senior management based on workforce data analysis (i.e. Hours of Ops change). Leadership & Team Development: • Lead and mentor a workforce operations team, fostering a culture of continuous improvement and accountability., • Ensure that the team is trained and utilizing the latest WFM practices and technologies. Collaboration & Stakeholder Management: • Engage and partner with external vendors and partners to optimize workforce management solutions, • Serve as a liaison between the workforce operations team and contact center management to ensure that workforce strategies support operational goals., • Collaborate with other departments, such as HR, Operations, and Product, to ensure that workforce operations align with broader business strategies. Your Expertise: • 10+ years experience in workforce management, business operations or operations management roles supporting global contact center operations, with proven experience leading and developing a WFM team., • Must have deep functional domain expertise and knowledge in contact center operations and best practices with a comprehensive understanding of employee scheduling and process optimization., • In-depth knowledge and expertise in WFM software and tools: Proficiency in WFM software and tools (e.g., Aspect, NICE, Verint) is essential with an understanding of industry best practices. Must be committed to learning the emerging technologies in contact centers., • Experience with short range forecasting, scheduling, interval management, real-time adherence, provisioning and reporting is required., • Experience working in or closely with contact center operations with a deep understanding of the dynamics of customer service, contact volume fluctuations, and the impact of workforce management on service levels is key., • Strong analytical and problem-solving skills with a proven track record for using data to drive key business decisions. Must have the ability to interpret complex data and make informed decisions based on forecasts and real-time data., • Strong project management skills, including the ability to manage multiple initiatives simultaneously., • Exceptional leadership skills with the ability to build and lead a high performing team. Must be able to provide leadership, empowerment and motivation across teams and peers., • Excellent verbal and written communication skills with the ability to effectively interact with senior management, frontline staff and various other CS teams. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. _ If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: _. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

Mercier Consultancy MD is seeking a dedicated Dutch Speaking Customer Experience Agent to join our remote team based in Greece. In this role, you'll be an essential part of our commitment to delivering an outstanding customer experience to our Dutch-speaking clientele. This position offers you the flexibility of working from the comfort of your home while connecting with customers, understanding their needs, and providing them with impactful solutions. • Respond promptly to customer inquiries in Dutch through various channels, including phone, email, and live chat., • Maintain, update, and manage customer information and interactions in our CRM system efficiently., • Resolve customer concerns by identifying their needs and providing effective solutions, ensuring a seamless experience., • Proactively follow up with customers to ensure satisfaction and gather feedback on product and service improvement., • Collaborate with the team to cultivate a supportive and high-performing remote work environment., • Stay informed about our products, services, and industry developments to deliver accurate information to customers., • Native or near-native fluency in Dutch (both verbal and written); English proficiency is advantageous., • Experience in a customer service role or a related field is desirable., • Exceptional communication and problem-solving skills, with a focus on enhancing customer satisfaction., • Ability to work independently and manage multiple tasks in a remote work setting., • Familiarity with CRM systems and digital communication platforms., • Enthusiastic, proactive, and adaptable to a fast-paced environment., • A collaborative mindset with a willingness to contribute positively to the team dynamic., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

At _, our mission is to create opportunity for all through mobility. We're the leader in safe, fast, and simple supplemental student transportation through our marketplace, we connect kids to highly-vetted caregivers on wheels. Through our software, we solve the biggest transportation challenges facing schools and school districts across the country. Founded by three moms as a solution to their own transportation challenges, we've now facilitated more than five million rides across over over 20 states. We continue to grow rapidly — earning a spot on the Inc. 5000 list numerous times and the Deloitte 500 Fast-Growing Technology list. HopSkipDrive is a Series D company and has raised $100M to date. How we work We're an AI-forward company, and we expect every person on our team to be too. We use AI tools to do our best work — drafting, analyzing, building, and shipping faster than we could without them — and we invest in training, share what works, and govern AI use thoughtfully. We don't expect you to be an expert when you start. We do expect you to be curious, willing to learn, and ready to use the best tools available to move our mission forward. We're remote-first, mission-driven, and built for people who want to do work that matters with people who hold a high bar. Who We Are Our Support and Operational Productivity team is at the intersection of cutting-edge technology and exceptional customer experience. We're a high-impact, collaborative group of product managers, engineers, designers, and operations specialists who build the intelligent systems that power world-class support. Our support world is uniquely complex. We serve schools and parents coordinating their children’s transportation, school administrators managing district-wide logistics, drivers navigating complex pickup instructions and multi-stop coordination, and the operations team orchestrating it all. Every interaction involves multiple stakeholders, tight safety requirements, and real-time coordination. Our goal is to push the boundaries of what’s possible with Generative AI, Conversational AI, and LLM-powered assistance to create seamless, human-centric experiences. Our platforms span the entire support ecosystem, from self-service experience that anticipate customer needs to agent tools that make complex problems feel effortless to solve. Whether it’s voice, chat, workflow automation, or CRM integration, we’re creating the next generation of support technology. It’s not just about building tools, it’s about fundamentally reimagining how support works. We move fast, think big, and measure our success by how much more effective we make our agents and how much happier we make our customers. You'll be joining a team that thrives on innovation, values continuous improvement, and believes the best support experiences feel like magic to both customers and agents. Who You Are You are an experienced and empathetic Senior Product Manager who thrives at the intersection of AI innovation and real-world user problems. You are a product leader with a proven ability to build intelligent agents that understand, decide, and act across complex enterprise and customer service workflows. • Minimum of 8 years of experience in product management, with a focus on customer support, platform, or internal tools, or mission-critical systems where reliability and user experience are non-negotiable., • AI-first leadership: You lead with AI as the default solution, with proven experience building and launching LLM-powered agents, conversational AI, and AI-native experiences that transform how work gets done and how support is delivered., • Enterprise systems and CRM expertise: Deep experience building internal platforms, CRM solutions, and organization toolings that enable cross-functional teams, streamline operations, and scale business processes across complex organizations. Zen Desk experience preferred, • Human-Centric Design: A strong foundation in user experience, with a passion for designing technology that feels intuitive, human, and reduces friction for real people., • Strategic Vision & Execution: Skill in defining multi-year AI product strategies, translating ambiguous problems into clear roadmaps, and driving execution from ideation to growth., • Mentorship & Influence: Experience mentoring other product managers on AI development, compliance, and platform scalability, fostering a culture of curiosity and learning., • Data-Driven Decision Making: Highly analytical, leveraging data and user research to inform product decisions, optimize experiences, and measure impact. Our Investment In You We want you to be an owner in our company and share in executing our vision, so every full-time employee has equity. In addition, we offer flexible vacation, medical, dental, vision and life insurance, 401(k), FSA, and an opportunity to work for a uniquely positioned, VC-backed company in a hugely attractive space with significant upside potential. HopSkipDrive is committed to fair and equitable compensation practices. The salary range for this role is $160,000 - $180,000. This position is remote and, as such, compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by several factors such as a candidate’s relevant work experience, skill set, certifications, and specific work location. The total compensation package for this role also includes equity stock options. HopSkipDrive is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected class. • This role will be fully remote in one of the following states AZ, CA, CO, CT, DC, FL, GA, IL, IN, KS, MA, MD, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OK, OR, SC, TN, TX, UT, VA, WA, WI**

Are you fluent in Dutch and looking for a career that combines professional growth with the freedom to work remotely from anywhere in the world? At Mercier Consultancy, we’re building a global network of on-demand customer service professionals, and we want you to join us! You’ll start with an intensive 3-month training and trial program in Greece, working with one of our on-site clients to gain hands-on experience. After successfully completing the program, you’ll become part of our exclusive pool of Dutch-speaking agents available for remote assignments with top international companies. • Provide exceptional customer service to Dutch-speaking clients., • Handle inquiries via phone, email, and chat professionally and efficiently., • Learn and master our client systems during your training period., • Work remotely after your training while staying connected to our global team., • Be part of a flexible, high-performing team with opportunities to grow your career internationally., • Fluent in Dutch (both written and spoken)., • Strong communication and problem-solving skills., • Comfortable with digital tools and remote work., • Motivated, proactive, and eager to learn., • Open to relocating to Greece for the 3-month training period., • 3-month fully supported training in Greece with relocation package., • Access to remote work opportunities worldwide after training., • Inclusion in a global on-demand agent database with exclusive client contracts., • Professional growth and career advancement within Mercier Consultancy., • Networking and mentorship opportunities with international client service leaders.

Job DescriptionLocation: Remote in TEXAS ONLYStarting pay: $12/hrFull-Time Position. Must have open availability. CUSTOMER SERVICE AGENT Our Customer Service Agents are responsible for maintaining positive relationships with our game players by helping them with their requests with speed, expertise, courtesy, and enthusiasm. This includes a wide variety of gameplay needs, technical advice, account billing requests, and product information. Successful candidates will typically have a positive attitude, passion for gaming, analytical thinking, computer savvy, and experience in customer service contact centers. We offer a fun, exciting, and challenging environment in one of the most energizing gaming organizations in the industry! RESPONSIBILITIES • Interact with our customers in all of our gaming environments to promote customer satisfaction, • Handle customer requests for our entire catalog of products and services, including:, • Help with Product information, Account Billing requests, Technical help, Gameplay help • A mix of Email, Chat and Social networking, • Maintain a working knowledge of our products and services, • Standard console and PC products, • Massively Multiplayer Online games, • Other online services, • All current gaming platforms (mostly Xbox, PlayStation, Windows PCs), • Contribute to record keeping knowledge management for product knowledge bases, • Create, edit, review, and publish content for the Customer Services department in response to requests from internal stakeholders/external users • Maintain accuracy, relevancy of all internal/external content REQUIREMENTS • Strong English language fluency, • Have excellent verbal and written communication skills [English], • Have excellent editorial skills with the ability to write clearly for a diverse audience, • Strong customer service ethic, positive attitude, and enthusiasm, • Creative and analytical thinking, • Professional communications skills, • Passion for gaming, • Familiarity with online environments and social networks, • Technical troubleshooting ability with Microsoft Windows operating system, • Familiarity with productivity software, including Microsoft Office products, • Good typing skills PLUSES • Experience in entertainment software industry, • Knowledge and passion for massively multiplayer online games, • 1+ years writing/editing/technical communication experience, • Familiarity with MacOS or Mobile operating systemsCompany DescriptionConnecting Companies with Good Employees, and Employees with Good Companies!!Connecting Companies with Good Employees, and Employees with Good Companies!!

Job Description Company: Rugiet Health Location: Austin, TX (Remote) About Rugiet Health: Rugiet Health is a fast-growing, Austin-based direct-to-consumer telemedicine company redefining the landscape of men’s and women’s health, with a focus on hormone optimization. Our mission is to make access to high-quality, compounded medications simple, seamless, and accessible—delivered through a tailored digital experience that blends luxury service with clinical precision. Backed by a nimble, passionate leadership team with deep expertise across Clinical, Marketing, and Technology sectors, we’re reshaping U.S. healthcare by offering innovative, personalized solutions that empower people to lead healthier, more fulfilling lives. The Opportunity: We are looking for a compassionate, detail-oriented, and highly communicative Patient Support Agent to join our dedicated team. In this essential role, you will serve as the primary point of contact for Rugiet Health members, delivering outstanding service and personalized support throughout their care journey. You’ll play a key role in ensuring a seamless, informed, and empathetic experience—guiding patients through our platform, clarifying treatment plans, and resolving inquiries with care and efficiency. If you're a natural problem-solver who finds fulfillment in helping others and excels in a fast-paced, patient-focused environment, especially within the healthcare space, we’d love to hear from you. What You'll Do: 1. Serve as the First Point of Contact - Engage with Rugiet Health members via phone, email, and chat to address questions related to their accounts, prescriptions, order status, and navigating our platform., 2. Provide Empathetic, Patient-Centered Support - Listen actively to patient concerns, demonstrate empathy, and de-escalate challenging situations with professionalism and a positive demeanor., 3. Resolve Issues Efficiently - Investigate and resolve patient concerns promptly, collaborating with internal teams—including Clinical, Pharmacy, and Operations—to ensure timely, accurate solutions., 4. Become a Product & Service Expert - Gain in-depth knowledge of Rugiet Health’s products, services, and workflows to provide clear, accurate, and helpful information to patients., 5. Guide and Educate Patients - Support patients in understanding their treatment plans, medication usage, and next steps—ensuring they feel informed, confident, and cared for., 6. Maintain Accurate Records - Document all patient interactions and resolutions in our CRM system with accuracy and attention to detail to support continuity of care., 7. Contribute to Continuous Improvement - Identify recurring issues or patient feedback trends and share insights with internal teams (Product, Clinical, Marketing) to enhance the overall patient experience., 8. Ensure Compliance and Privacy - Uphold HIPAA regulations and internal privacy policies to safeguard patient information at all times. What You Bring: • Experience in a customer service, patient support, or call center role, preferably within a healthcare, telemedicine, or direct-to-consumer (D2C) environment., • Exceptional verbal and written communication skills, with the ability to explain complex information clearly and concisely., • Proven ability to empathize with customers, maintain composure, and resolve issues calmly under pressure., • Proficiency with CRM software (e.g., Zendesk, Salesforce) and general office software (Microsoft Office Suite, Google Workspace)., • High attention to detail and accuracy in documenting information., • Ability to work independently and as part of a collaborative team., • Adaptability and a willingness to learn new systems and processes quickly in a dynamic environment., • High school diploma or equivalent; Bachelor's degree is a plus. Bonus Points If You Have: • Experience in a regulated industry, particularly healthcare., • Familiarity with medical terminology or pharmaceutical processes., • Experience with chat-based support. Why Join Rugiet Health? • Direct Impact: Play a crucial role in improving people's lives by providing direct support and ensuring a positive healthcare experience., • Growth Opportunity: Join a fast-growing, innovative company with opportunities for professional development and career advancement., • Collaborative Culture: Be part of a supportive and passionate team that values communication and patient well-being., • Disrupt Healthcare: Work with a company at the forefront of personalized telemedicine. Compensation & Perks • $17–$19/hour, • Monthly team contests with gift card prizes, • Health, dental, and vision coverage, • 401(k) program, • 3 weeks of PTO, • Monday–Friday, 9:00 AM–5:30 PM To Apply: If you are excited by the opportunity to provide outstanding patient support and contribute to a revolutionary healthcare company, please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for this position.

Job Description Company: Rugiet Health Location: Austin, TX (Remote) About Rugiet Health: Rugiet Health is a fast-growing, Austin-based direct-to-consumer telemedicine company redefining the landscape of men’s and women’s health, with a focus on hormone optimization. Our mission is to make access to high-quality, compounded medications simple, seamless, and accessible—delivered through a tailored digital experience that blends luxury service with clinical precision. Backed by a nimble, passionate leadership team with deep expertise across Clinical, Marketing, and Technology sectors, we’re reshaping U.S. healthcare by offering innovative, personalized solutions that empower people to lead healthier, more fulfilling lives. The Opportunity: We are looking for a compassionate, detail-oriented, and highly communicative Patient Support Agent to join our dedicated team. In this essential role, you will serve as the primary point of contact for Rugiet Health members, delivering outstanding service and personalized support throughout their care journey. You’ll play a key role in ensuring a seamless, informed, and empathetic experience—guiding patients through our platform, clarifying treatment plans, and resolving inquiries with care and efficiency. If you're a natural problem-solver who finds fulfillment in helping others and excels in a fast-paced, patient-focused environment, especially within the healthcare space, we’d love to hear from you. What You'll Do: 1. Serve as the First Point of Contact - Engage with Rugiet Health members via phone, email, and chat to address questions related to their accounts, prescriptions, order status, and navigating our platform., 2. Provide Empathetic, Patient-Centered Support - Listen actively to patient concerns, demonstrate empathy, and de-escalate challenging situations with professionalism and a positive demeanor., 3. Resolve Issues Efficiently - Investigate and resolve patient concerns promptly, collaborating with internal teams—including Clinical, Pharmacy, and Operations—to ensure timely, accurate solutions., 4. Become a Product & Service Expert - Gain in-depth knowledge of Rugiet Health’s products, services, and workflows to provide clear, accurate, and helpful information to patients., 5. Guide and Educate Patients - Support patients in understanding their treatment plans, medication usage, and next steps—ensuring they feel informed, confident, and cared for., 6. Maintain Accurate Records - Document all patient interactions and resolutions in our CRM system with accuracy and attention to detail to support continuity of care., 7. Contribute to Continuous Improvement - Identify recurring issues or patient feedback trends and share insights with internal teams (Product, Clinical, Marketing) to enhance the overall patient experience., 8. Ensure Compliance and Privacy - Uphold HIPAA regulations and internal privacy policies to safeguard patient information at all times. What You Bring: • Experience in a customer service, patient support, or call center role, preferably within a healthcare, telemedicine, or direct-to-consumer (D2C) environment., • Exceptional verbal and written communication skills, with the ability to explain complex information clearly and concisely., • Proven ability to empathize with customers, maintain composure, and resolve issues calmly under pressure., • Proficiency with CRM software (e.g., Zendesk, Salesforce) and general office software (Microsoft Office Suite, Google Workspace)., • High attention to detail and accuracy in documenting information., • Ability to work independently and as part of a collaborative team., • Adaptability and a willingness to learn new systems and processes quickly in a dynamic environment., • High school diploma or equivalent; Bachelor's degree is a plus. Bonus Points If You Have: • Experience in a regulated industry, particularly healthcare., • Familiarity with medical terminology or pharmaceutical processes., • Experience with chat-based support. Why Join Rugiet Health? • Direct Impact: Play a crucial role in improving people's lives by providing direct support and ensuring a positive healthcare experience., • Growth Opportunity: Join a fast-growing, innovative company with opportunities for professional development and career advancement., • Collaborative Culture: Be part of a supportive and passionate team that values communication and patient well-being., • Disrupt Healthcare: Work with a company at the forefront of personalized telemedicine. Compensation & Perks • $17–$19/hour, • Monthly team contests with gift card prizes, • Health, dental, and vision coverage, • 401(k) program, • 3 weeks of PTO, • Monday–Friday, 9:00 AM–5:30 PM To Apply: If you are excited by the opportunity to provide outstanding patient support and contribute to a revolutionary healthcare company, please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for this position.

We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies. Most research studies are conducted remotely from home, though some may be in-person. Comfort participating in remote, market r

Remote Licensed Healthcare Insurance Agent. Strong computer navigation skills and experience, as this role is 100% remote. Customer Service and Sales Representative – Remote USA.

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. This role is entirely remote and offers full-time/Part time hours with flexibility. Comfortable working remotely and independently.

About the job Office Clerk/Data Entry (Remote) The office clerk/data entry is responsible for the day to day data entry transactions, office clerical duties such as filing, copying, faxing, and reconciling, and compiling reports.

Customer Service Representative (CSR).Speedy Stop # 219 - Austin, TX - Austin, TX 78723.Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level Not Specified Travel Percentage None Category Customer Service.Every Customer Sales Representative reports to the Store Manager and is r

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At Palm Beach Tan "clean" is our middle name.In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean.This person will be responsible for various cleaning duties throughout the salon.Sanitizing equipment after each use.Mopping, dusting, laundry, sanitizi

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Work with the agent to establish and meet marketing goals.

Lead Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Lead Customer Service Representative, you will enjoy:.Medical, Vision,

SiteOne Landscape Supply Job Opportunity.SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada.As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and

Flexibility to take part in discussions in person or remote online. This is an excellent opportunity to supplement your income if you are a data entry clerk or anyone seeking a flexible part-time remote work from home job. Remote Work From Home Online - Paid Research Panel - Data Entry Clerk Welcome

Customer Service Representative.As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service.You'll stock and properly rotate products on a daily basis, while maintaining all department and safety /

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Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict.

This is an excellent opportunity to supplement your income if you are a call center agent representative or anyone seeking a flexible part-time remote work from home job. Remote Market Research Panel - Call Center Agent Representative Welcome - No Experience. For most of our paid market research tas

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I am a second generation State Farm agent. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Achieving our goals starts with supporting yours.Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.Come join us to create what's next.Let's define tomorrow, together.As th

TMD - Customer Service Representative IV (Hotel Front Desk Agent).