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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    11 days ago
    $27–$42 hourly
    Full-time
    Manhattan, New York

    We are seeking a motivated and customer-focused Customer Service Representative (CSR) to join our team. The ideal candidate will serve as the primary point of contact for customers, providing timely, accurate, and professional support. This role requires excellent communication skills, problem-solving abilities, and a commitment to delivering a positive customer experience. Key Responsibilities Respond to customer inquiries via phone, email, chat, or in person in a professional and courteous manner Resolve customer issues efficiently by identifying needs, researching solutions, and following through to resolution Process orders, returns, exchanges, and account updates accurately Maintain detailed and accurate records of customer interactions in the CRM system Escalate complex issues to the appropriate department or supervisor when necessary Provide product and service information to customers clearly and confidently Follow company policies, procedures, and service standards Meet or exceed performance metrics, including response time, resolution time, and customer satisfaction scores Required Qualifications Proven experience in a customer service or support role is an advantage Strong verbal and written communication skills Ability to handle difficult situations with patience and professionalism Basic computer skills and familiarity with customer service software or CRM systems Strong attention to detail and organizational skills

    Immediate start!
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  • Sales
    Sales
    1 month ago
    $31200–$50000 yearly
    Full-time
    Colgate Center, Jersey City

    We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer support and client services, ensuring a positive experience for all customers. This role requires strong communication skills, attention to detail, and the ability to handle various customer inquiries effectively. Multilingual candidates are highly encouraged to apply as we serve a diverse clientele. Duties • Respond to customer inquiries via phone, email, and chat in a professional manner., • Provide accurate information regarding products and services, assisting customers with their needs., • Conduct outbound calling to follow up on customer feedback or resolve issues., • Maintain detailed records of customer interactions and transactions in our database., • Collaborate with team members to improve service delivery and enhance customer satisfaction., • Previous experience in customer service or call center environments is preferred., • Bilingual or multilingual skills are a plus; proficiency in English is required., • Strong computer skills with the ability to navigate various software applications., • Familiarity with sales techniques and analysis skills to identify customer needs effectively., • Typing proficiency is essential for efficient data entry tasks. Join our team where your skills will be valued, and you will have the opportunity to grow within an engaging work environment!

    Immediate start!
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  • Bar Shifts to Boardrooms
    Bar Shifts to Boardrooms
    2 months ago
    $42000–$52000 yearly
    Full-time
    Manhattan, New York

    Ever thought, “Why am I still working weekends while my friends are out?” If you’ve mastered the buzz of a busy bar shift or the chaos of a packed restaurant floor, you already have the skills we’re looking for. Now it’s time to use them in a career that actually gives you evenings off. At Lega Nova Group, we bring the best parts of hospitality — the fun, the team energy, the banter — into a corporate setting where you get regular hours, real progression, and pay that grows with your effort. What you’ll do: • Meet and chat with business clients face-to-face (no waiting tables involved), • Deliver brilliant service while introducing telecom solutions, • Be part of a buzzing team that celebrates wins together, • Learn sales and account management from the ground up, • Step into leadership within 12–18 months if you’re ambitious Who we’re looking for: • Hospitality stars who want more than tips, • People who thrive in social, team-focused environments, • Ambitious personalities who love a challenge, • No sales experience? Perfect. We’ll train you. What’s on offer: • Corporate hours (evenings, weekends, and holidays back in your life), • Full training + mentorship, • Competitive pay with uncapped bonuses, • A fun, supportive culture that feels like the best shift you’ve ever worked — minus the 2am finish Hospitality gave you people skills. We’ll turn them into a career. Apply today and swap late nights for long-term growth.

    Immediate start!
    No experience
    Easy apply