Claims operations manager jobs in United States

Benefits Pulled from the full job description 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Full job description ```Job Overview``` We are seeking a skilled Dental Receptionist to join our team. As a Dental Receptionist, you will be responsible for providing exceptional customer service and administrative support in a dental office setting. This is a vital role in ensuring the smooth operation of the dental practice and delivering a positive experience for our patients. ```Duties``` - Greet and welcome patients as they arrive at the dental office - Schedule appointments and manage the dental office calendar - Answer phone calls and respond to patient inquiries - Verify insurance coverage and assist with insurance claims - Collect payments and maintain accurate financial records - Maintain patient records and update information as necessary - Coordinate with dental staff to ensure efficient patient flow - Assist with various administrative tasks as needed ```Qualifications``` - Previous experience working in a dental office or similar healthcare setting is preferred - Proficiency in using dental office software systems such as Epic or eClinicalWorks - Strong organizational skills with the ability to multitask effectively - Excellent communication and interpersonal skills - Knowledge of medical scheduling procedures and terminology - Familiarity with general administrative duties and office procedures - Ability to handle sensitive patient information with confidentiality and professionalism If you are a detail-oriented individual with excellent customer service skills, we encourage you to apply for this position. Join our team and contribute to providing high-quality dental care to our patients. Please note that only qualified candidates will be contacted for an interview. Thank you for your interest in this Dental Receptionist position. Job Type: Full-time Pay: $18.00 - $19.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Healthcare setting: Private practice Schedule: 8 hour shift Monday to Friday No weekends Ability to Relocate: New York, NY 10028: Relocate before starting work (Required) Work Location: In person

Duties: - Answer phone calls. - Data Entry - Organize and file digital and physical documents - Update customer files as information is received via online portals. - Write and distribute emails, letters, and forms. - Develop and maintain filing system. - Invoice clients. - Billing claims to insurance. - Manage bookkeeping responsibilities to collect payment from clients and manage account receivables. - Contact clients for their unpaid balance. - Communicate with insurance claims departments. - Work with other staff to resolve account issues and invoicing needs. - Perform other duties and support for other positions as required. - Plan meetings and create detailed minutes. - Update and maintain office policies and procedures. Requirements: - Must have 2 years of experience as an Administrative Assistant. - Proficient in data entry. - Strong computer skills to operate multiple software packages. - Proficiency in MS Office Suite. - QuickBooks experience. - Attention to detail and problem solving. - Verbal and written communication skills to communicate with customers and vendors. - Excellent time management skills and ability to prioritize work. Candidate should possess the following qualities: - Punctual and reliable - Well-organized and detail-oriented - Strong work ethic and willing to learn new things - Honest and trustworthy - Have a professional demeanor and positive, pleasant attitude Job Type: Full-time

We are currently seeking a dedicated and enthusiastic individual to join our dental practice as a Dental Office Receptionist. In this position, you will serve as the primary point of contact for patients, greeting them warmly and ensuring their visit is comfortable and efficient. You will manage the patient scheduling system, handle incoming calls and inquiries, and assist with billing and insurance claims. Additionally, you will maintain the cleanliness and organization of the reception area, coordinate with the dental team, and support administrative tasks as needed. Responsibilities: Welcome and check-in patients, making them feel comfortable and ensuring timely appointments. Answer phone calls and inquiries, scheduling appointments, and addressing patient concerns. Verify insurance coverage, process billing, and handle financial transactions. Maintain patient records, including updating medical history and treatment plans. Assist with administrative tasks such as filing, scanning, and organizing documents. Collaborate with the dental team to ensure the smooth operation of the office. Requirements: High school diploma or equivalent; dental office experience preferred. Excellent customer service and communication skills. Proficient in computer software and dental management systems (e.g., Dentrix, Eaglesoft). Ability to multitask and work in a fast-paced environment. Attention to detail and strong organizational skills. A positive attitude and willingness to learn and grow with the practice. Join our team and help us provide exceptional dental care and customer service to our patients!

As a Customer Service Representative, you will be the first point of contact for customers, providing them with assistance and resolving their inquiries or issues. You will interact with customers through various communication channels, such as phone calls, emails, live chats, or in-person interactions. Your role is to ensure a high level of customer satisfaction by addressing their needs effectively and efficiently. Responsibilities: · Provides prompt, accurate, thorough, and courteous responses to all customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries. · Ensures effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries. · Handles situations which may require adaptation of response or extensive research. Accurately documents inquiries. · Initiates or processes adjustments or performs other research as needed to resolve inquiries. Coordinates with other departments to resolve problems. · Responds to research and/or assists with priority inquiries and special projects as required by management. · Provides feedback to management regarding customer problems, questions, and needs. · Maintains accurate records on complaints and/or other customer comments and makes recommendations for changes to management. · Follows through on complaints until resolved or reports to management as needed. Maintains basic knowledge of quality work instructions and company policies. · Assists with process improvements through the recommendation of changes in procedures and techniques discovered during daily operations. · Maintains all departmental productivity, quality, and timeliness standards. Assist with the training of new employees and cross training of co-workers. Other duties will be assigned. Benefits: • Medical, Dental & Vision Insurance, Life and Long-Term Disability Insurance. • Tuition Assistance • Comprehensive In-House Training Program • Employee Assistance Program • Paid Time Off • Sign-On Bonus Experience: · Work Experience: 1 year of claims processing or customer service experience OR bachelor’s degree in lieu of work experience. Preferred Work Experience: 3 years-of customer service or call center experience. Skills: · Basic computer operating skills. Standard office equipment. Knowledge of word processing, spreadsheet, and database software. Education: · High School Diploma or Equivalent or associate degree