Client coordinator jobs in Valley Stream, New York - Page 2Create job alerts

Job DescriptionAbout the Company EqualAccess is partnering with a mission-driven property management firm that oversees a large portfolio of affordable and rent-regulated housing throughout New York City. Our client maintains a strong reputation for regulatory compliance, community responsiveness, and structured operational excellence. This role supports their internal compliance department in ensuring full adherence to local, state, and federal housing regulations. Position Summary We are hiring a Administrative Coordinator to join our client’s Recertification Department. The ideal candidate will enjoy a fast-paced environment and is detail-oriented, highly organized, and confident managing compliance workflows. This person will handle certifications, resident communication, documentation tracking, and reporting requirements to ensure the organization remains audit-ready and fully compliant. This is a great entry level position with upward career mobility. Key Responsibilities * Respond to tenant inquiries via phone and provide excellent customer service * Collect and process housing recertifications and student status affidavits * Contact tenants for missing or corrected documents to ensure compliance * Review tenant income certifications for accuracy and program alignment * Complete annual owner and housing recertifications * Create and maintain spreadsheets and compliance reports * Submit monthly and annual reports to owners, government agencies, and investors * Track and resolve outstanding compliance issues * Ensure timely responses to compliance-related emails * Maintain organized tenant files; scan and store documents in appropriate folders * Perform other compliance-related duties as assigned Required Qualifications * High school diploma or GED (some college preferred) * Proficiency in Microsoft Office, especially Word and Excel * Experience using Mail Merge functions * Strong organizational skills and ability to multitask * Excellent written and verbal communication * Self-starter with ability to work independently or under direct supervision * Team-oriented and dependable with a strong work ethic * Comfortable working in a fast-paced environment Preferred Qualifications * Bilingual in English/Spanish Location: Queens, NY Employment Type: Full-time Compensation: $23.00–$25.00 per hour Why EqualAccess We don’t just place candidates — we help build careers. Every EqualAccess placement includes 6 months of post-placement coaching, mentorship, and professional development to ensure long-term success, retention, and upward mobility.

Job DescriptionDescription: Metro Physical & Aquatic Therapy is a leading provider of Physical, Occupational, and Speech Therapy — as well as Massage and Acupuncture. We pride ourselves on creating strong, lasting relationships with our patients, providers, and communities, and we’re deeply committed to investing in our team and workplace culture. We are seeking a highly organized and motivated Senior Front Desk Coordinator to oversee operations across 5-6 offices in the Northern Nassau region, and performs front desk duties coverage for locations as needed. This is a stepping stone to leadership role, that blends direct patient-facing responsibilities with team oversight, training, and site coordination. The Senior FD Coordinator ensures high-quality front desk operations, standardization across locations, and provides on-the-ground support for staff and leadership. If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team. Days & Hours: Monday-Friday 730am-4pm Key Responsibilities: SENIOR/LEAD & Oversight (Multi-Site) Serve as the front desk team lead across assigned locations. Ensure consistent front desk workflows, processes, and service standards across all sites. Partner with clinic directors to review performance and identify training needs, that need to be addressed. Escalate behavioral concerns or unresolved patient/staff issues to leadership/administrator. Provide low-level resolution of patient complaints; escalate when necessary. Staffing & Coverage Ensure adequate front desk coverage is maintained at all times. Flex personal schedule to assist with last-minute coverage due to PTO or sick leave. Maintain and do FD functions and duties for approx 30 hrs a week. Training & Development Train and onboard new front desk hires as assigned. Conduct weekly 1:1 check-ins with front desk team members at each site. Promote standardization of training, workflows, and best practices across sites. Administrative Duties ( Approximately 10 hours/week) Review and submit timecards weekly (Fridays) for front desk staff. Hold weekly touchpoints (30–60 minutes) with assigned regional leader for updates and support. Coordinate regular feedback sessions with clinic leadership on front desk performance. Address operational questions and provide on-the-ground support throughout the week. Requirements: • High school diploma or GED is required., • One (1) year of medical office experience preferred, with familiarity in EMR systems a plus., • One year of experience in a customer service-oriented role is strongly preferred., • Proficiency in Google Suite is required., • Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns, • Ability to work effectively within a team environment., • Excellent interpersonal skills and the ability to quickly adapt to new programs., • Ability to successfully complete in-service training., • Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition., • Ability to maintain a professional attitude and conduct in the welfare of patients., • Strong record-keeping and report-writing skills., • Ability to use logic and problem-solving skills to resolve issues, • Ability to work independently under tight deadlines in a rapidly changing environment, • Excellent time management and organizational skills Minimum 2 years of front desk or administrative experience in a healthcare or multi-site clinic setting. Exceptional communication, organizational, and problem-solving skills, and people skills. Ability to manage time effectively and juggle multiple responsibilities across locations. Willingness to travel within assigned Nassau region as needed. Physical Requirements While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company’s services (may include: visitors, patients, staff members, or others).

Job Description Service Coordinator Level II Job Type: Full-time Dept.: Service Classification: Non-Exempt EEO Code: Administrative Support Supervisor’s Title: Service Manager Job Summary: The HVAC Service Coordinator manages field activities of the service division. The Service Coordinator communicates directly with technicians, colleagues and vendors to ensure execution of contractual or emergency work at highest level of service to our clients. Essential Job Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Receive and respond to client inquiries and maintain relationships of assigned accounts., • Dispatch and manage workload of assigned technicians., • Complete estimates as needed and follow-up as per department guidelines., • Complete closeout / billing of assigned work as per department guidelines., • Complete weekly time reports to verify assigned technicians’ hours and expenses., • Manage monthly maintenance workload of assigned technicians to ensure completion., • Schedule all client site visits for non-service calls and maintenance., • Provide status reports on in progress work as required., • Follow all DMC work rules, policies, and safety guidelines., • Cover standby phone service periodically as per company after hours procedure., • At least 1 year experience in HVAC service dispatching position, • Proven written and verbal skills necessary to complete assigned tasks., • Considerable tact and human relations skills (teamwork) in interacting with all levels of management and staff., • Reliable and showing-up to work on time is pivotal to success of position. Benefits and Culture: Donnelly Mechanical has emerged as NYC’s premier provider of HVAC service, maintenance, construction, and energy solutions. We value our clients, integrity, innovation, and employees. The service we provide everyday changes the way our customers work. Since our employees play a major role in keeping our business successful, we believe in treating them the same way. The proof is in our team members – most of our licensed, certified technicians have been employed with us for over 10 years. We have also been listed as one of Crain’s Top 50 Places to Work in New York. Here are some of benefits we offer our employees: • Stellar Health Insurance options – A choice of three medical plans, including prescription drug coverage. Donnelly pays up to 90% of employee coverage!, • Affordable Ancillary benefits – Dental, Vision, Aflac, Health Reimbursement Account (HRA), Health Savings Account (HSA), Flexible Spending (FSA) and Dependent Care Flexible Spending Account, • Life Insurance, • Training and Growth Opportunities, • Vacation, Holiday and Sick Pay, • Short term Disability, • 401(k) and Profit Sharing Plan, • Employee Referral program, • Open door policy, • Company sponsored events, • Two parking lots for convenient parking, • Employee Discount programs, • Pet Insurance Equal Opportunity Employer, including disabled and veterans.

Job DescriptionDescription: Metro PT is looking for a full-time Call Center Support Coordinator. Under the supervision of the Call Center Supervisor, he or she will assist in our commitment to provide our patients with a stellar patient experience by ensuring the highest quality and compassionate care. Come be a part of a growing organization in a progressive, supportive, and innovative team! Job Status: Full-Time Location: Franklin Square Hourly Rate: $16.50-$19.00 Requirements: What You'll be Doing! • Effectively communicate changes to administration procedures of the front office, including telephones, processing, scheduling, and verifications., • Route escalated calls to the appropriate department and personnel., • Complete tasks surrounding the nature of the call and providing the highest level of patient care and support., • Schedule appointments based on availability and continuity of care, verifies insurance information, updates demographics, and informs patients of necessary documentation for health center visits., • Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations. Who You Are! • High School Diploma or equivalent, • Strong customer service skills; ability to diffuse client frustrations, • Excellent interpersonal and communication skills, • Ability to use logic and problem-solving skills to resolve issues, • Ability to work independently under tight deadlines in a rapidly changing environment, • Excellent time management and organizational skills

Job DescriptionDescription: Metro PT is looking for a part time Call Center Support Coordinator. Under the supervision of the Call Center Supervisor, he or she will assist in our commitment to provide our patients with a stellar patient experience by ensuring the highest quality and compassionate care. Come be a part of a growing organization in a progressive, supportive, and innovative team! Job Status: Full-Time Location: Franklin Square Hourly Rate: $17.00-$20.00 Requirements: What You'll be Doing! • Effectively communicate changes to administration procedures of the front office, including telephones, processing, scheduling, and verifications., • Route escalated calls to the appropriate department and personnel., • Complete tasks surrounding the nature of the call and providing the highest level of patient care and support., • Schedule appointments based on availability and continuity of care, verifies insurance information, updates demographics, and informs patients of necessary documentation for health center visits., • Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations. Who You Are! • High School Diploma or equivalent, • Strong customer service skills; ability to diffuse client frustrations, • Excellent interpersonal and communication skills, • Ability to use logic and problem-solving skills to resolve issues, • Ability to work independently under tight deadlines in a rapidly changing environment, • Excellent time management and organizational skills

Job Description Exciting Opportunity: Sales Coordinator for the Upcoming Rhyland Hotel Are you ready to be part of something extraordinary? The Rhyland Hotel, a luxurious new destination opening in the summer of 2025, is looking for a Sales Coordinator to join our pre-opening team and play a vital role in building our success story! About the Rhyland Hotel Located in the heart of [Insert Location], the Rhyland Hotel will redefine luxury with its sophisticated design, world-class amenities, and personalized guest experiences. Be part of the team that sets the standard for hospitality excellence in the region! Your Role as Sales Coordinator: As a Sales Coordinator, you'll provide critical support to the Sales & Marketing team, helping to establish relationships with clients, coordinate events, and ensure smooth day-to-day operations. You'll be a key contributor to the success of the hotel's pre-opening and ongoing sales efforts. Key Responsibilities: • Coordinate and manage sales leads, proposals, contracts, and follow-ups., • Maintain client databases and organize sales reports., • Support the planning and execution of events, meetings, and site tours., • Communicate with clients and team members to ensure seamless operations., • Assist in marketing initiatives, including social media and promotional materials. What We're Looking For: • Previous experience in hospitality sales or event coordination is preferred., • Exceptional organizational and multitasking skills., • Strong communication and interpersonal abilities., • Proficiency in MS Office Suite, • Enthusiasm for creating memorable guest experiences. Benefits: Why Join the Rhyland Hotel? • Be part of an iconic new property from the very beginning., • Opportunity for growth and professional development., • A collaborative and innovative work environment., • Competitive salary and benefits package.

Job DescriptionDescription: Metro PT is looking for a full-time Call Center Support Coordinator. Under the supervision of the Call Center Supervisor, he or she will assist in our commitment to provide our patients with a stellar patient experience by ensuring the highest quality and compassionate care. Come be a part of a growing organization in a progressive, supportive, and innovative team! Job Status: Full-Time Location: Remote with preference for candidates in the New York area but we can accept candidates from New York, Florida, Georgia, Maryland, Pennsylvania, and Virginia Hourly Rate: $17-$20 Requirements: What You'll be Doing! • Effectively communicate changes to administration procedures of the front office, including telephones, processing, scheduling, and verifications., • Route escalated calls to the appropriate department and personnel., • Complete tasks surrounding the nature of the call and providing the highest level of patient care and support., • Schedule appointments based on availability and continuity of care, verifies insurance information, updates demographics, and informs patients of necessary documentation for health center visits., • Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations. Who You Are! • High School Diploma or equivalent, • Strong customer service skills; ability to diffuse client frustrations, • Excellent interpersonal and communication skills, • Ability to use logic and problem-solving skills to resolve issues, • Ability to work independently under tight deadlines in a rapidly changing environment, • Excellent time management and organizational skills

Job Description Client Care Coordinator Supervisor PRIMARY FUNCTION/PURPOSE: Supervise the delivery of services provided by Client Care Coordinators (Social Workers) to enhance existing services to homeless families. This includes the completion of a thorough assessment, and the development and completion of a bio-psychosocial for each family upon intake, crisis intervention, counseling, client advocacy, and referrals to government and/or community-based resources. If needed, this individual will ensure that recommendations of achievable goals be implemented on each family’s service plan, leading to permanent housing, and strengthening the overall permanency outcome for clients in shelter. MINIMUM QUALIFICATIONS: • Must be a Licensed Clinical Social Worker (LCSW) in the state of New York upon hire or within three (3) months of hire, • Minimum of 3-5 years of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • At least two years of supervisory experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • Knowledge in three or more of the following areas:, • Experience in supervision of social workers, • Experience in client assessment, service plan development, and case management, • Child and adolescent development, • Parent-child relationships, family dynamics, and diagnostic classifications, • Mental health and Emotional/Behavior health, • Child Welfare policies and procedures, • Government Entitlements: TANF, Social Security, Medicare etc., • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based, solution-focused, and family-centered practice, • Experience facilitating groups for adults, • Proficiency in Spanish a plus, • Excellent oral and written communication skills coupled with strong interpersonal skills, • Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe PRIMARY RESPONSIBILITIES: • Manage and supervise a team of Client Care Coordinators to develop a team of skilled professional staff, including recruitment, training, supervision, evaluation, and staff scheduling to achieve the objectives of both CRF and Agency Funders, • Guide client care coordinators in the development, implementation, and achievement of program goals, • Handle administrative, operational, and programmatic issues that might affect client care coordinator staff, • Assign cases to client care coordinators for newly admitted clients to be assessed immediately upon admission and managed throughout shelter stay, • Ensure the timely completion of comprehensive bio psychosocial assessments for each client to understand strengths and service needs, • Work effectively as a part of a multi-disciplinary team to enhance client engagement and the delivery of quality service, • Enhance the delivery and coordination of mental health and related services to clients in shelter, • Ensure that Client Care Coordinator reports are clearly written and capture assessment findings and recommendations, • Confer and consult with professional and technical personnel in implementing a multidisciplinary approach to client care and well-being, • Ensure that Client Care Coordinators are providing short-term counseling, outreach services, crisis intervention, risk assessment, safety planning, and psycho-education for clients, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of clients as needed, • Ensure that Client Care Coordinators are providing clients with appropriate referrals and linkages between mental health providers, government agencies, and other related community-based services as needed, • Serve as agency/program liaison between DHS, government agencies, community-based organizations and/or groups, • Develop and Implement group work to be facilitated by Client Care Coordinators to address family issues, enhance life skills etc., • Ensure that Client Care Coordinators are completing all documentation in a timely manner, • Ensure that Client Care Coordinators assess each client/family for supportive housing, complete supportive housing applications when applicable, and accompany residents to supportive housing interviews when needed, • Ensure that Client Care Coordinators complete and discuss exit summaries with each client, and provide clients/families with referrals and supportive services identified in their new community, • Participate in family meetings with case work and housing teams to discuss planning efforts and progress, • Networking and establishing successful linkages with government and community-based organizations to create resources for both families and staff, • Work in collaboration with the Director of Social Services and the Housing Coordinator to ensure that all services lead to permanent housing placement, • Complete special projects and assignments as needed or identified by leadership, • Must work one late a week from 11 am -7 pm to accommodate both staff and families, • Provide on-call crisis intervention support to Client Care Coordinators, • Perform other duties as assigned CLIENT CHARTS / STAFF COMPLIANCE: • Manages, reviews, and monitors Client Care Coordinators’ maintenance of client records (paper and electronic) by conducting case audits, ensuring both internal and external quality assurance standards are being met in accordance with CRF and DHS standards, • Provides training to new staff and existing Client Care Coordinator staff, • Provide individual and group supervision to Care Coordinators to provide coaching, guidance, and support on service delivery and work performance, • Ensure that high-risk cases are monitored closely and serviced effectively, • Provide Client Care Coordination team with support and guidance on high-risk and challenging cases, • Collects and analyzes data provided on client services to evaluate team success in service delivery, • Provides Client Care Coordination services in the absence or vacancy of Client Care Coordinator staff MEASURABLE AREAS: • Ability to team lead and provide effective supervision, guidance, and oversight of subordinates, • Timely reporting of critical/priority one incidents to DHS, • Ability to respond and troubleshoot crisis situations, • Comply with and promote compliance with all agency policies, helping to strengthen and maintain an ethical organizational culture Completion of DHS Monthly Metrics. • Number of biopsychosocials completed, • Number of mental health referrals, • Number of successful referrals (3 MH referrals kept), • Number of substance use referrals, • Number of successful referrals (3 SU referrals kept), • Number of other referrals, • Number of successful other referrals, • Number of linkage agreements finalized, • Number of training sessions conducted, • Number of client groups/workshops facilitated, • Timely completion and submission of CCC Unit DHS Monthly Metrics Report SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of policies and procedures, • Participate in trainings and staff-development activities to acquire and maintain both the interpersonal and operational skills necessary for successful job performance, • Provide professional development to Client Care Coordinators to enhance skill-sets as it relates to appropriately assessing the needs of clients in shelter, • Work in collaboration with site leadership to provide training and consultation to shelter-based case management team, and to increase the ability of shelter staff to address mental health issues, • Ensure that staff attend CORE trainings within (6) months of employment, such as the mandated Reporter Training, CARES Getting Started, CARES Incident Reporting, CARES Intimate Partner Violence 101, Bio-Psychosocial & Engagement 101, Bio-Psychosocial & Engagement 102, Risk & Safety Assessment, Motivational Interviewing, and CPR/First Aid PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Collaborative working relationships with and volunteers who aid in the facility, • Regular contact with other program and Social Services staff to ensure team delivery of consistent high-quality services OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area when necessary, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1