Client engagement manager jobs in New York, New York - Page 3Create job alerts

At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers. In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business. Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2. Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our _ guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career. At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers. In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local businesses. Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2. Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our _ guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career. As a Regional Customer Success Manager (SMB), you will own the success and health for a segment of Podium’s small business customers. You will develop strategies that increase engagement and delight customers while mitigating churn. You’ll partner with your portfolio customers throughout their Podium journey by listening, understanding, and collaborating to ensure they get the most out of Podium’s Interaction Management platform and deliver their business goals. You will ensure customer satisfaction, manage product adoption, and effectively accelerate value for our customers. You will be expected to travel up to 20% of the time. What you will be doing: • Serve as the primary post-sales point of contact for a variety of small business customers, • Utilize in-depth product and industry knowledge to drive and increase the adoption and utilization of podium products, • Help customers achieve maximum value from products and achieve business objectives, • Responsible for identifying opportunities for upselling and cross-selling within existing accounts, • Proactively engage with customers during the renewal process to secure renewals and drive customer retention., • Develop a deep understanding of each customer's business objectives and industry challenges. Regularly conduct check-ins to assess customer satisfaction, identify opportunities for improvement, and offer solutions to optimize their usage, • Act as the primary point of contact for customer inquiries, issues, and escalations. Proactively anticipate and address potential challenges to ensure a seamless customer experience., • Develop strong relationships with customers and become a trusted advisor. Act as a customer advocate within the company, relaying feedback to the product and engineering teams to drive continuous improvement. What you should have: • 1+ years in a customer-facing role, such as Customer Success Manager, Account Manager, or Client Services Manager, preferably in the software or SaaS industry, • Working knowledge of AI technologies (e.g., LLMs, Voice AI, automation platforms) with hands-on experience applying them in real-world contexts., • Strong communication and interpersonal skills, with the ability to build rapport and credibility with customers at all levels., • Excellent problem-solving and analytical abilities to understand and address customer challenges effectively., • Technically adept and able to grasp complex software concepts quickly, • Empathetic and customer-centric mindset, committed to driving customer success, • Results-driven with a focus on meeting and exceeding customer satisfaction and retention goals., • Collaborative team player with the ability to work cross-functionally to achieve common objectives. What we hope you have: • A growth-oriented approach to AI. You recognize how it will fundamentally reshape your own work and how businesses operate, • Experience with customer success platforms and tools., • Familiarity with CRM and customer support software., • Knowledge of online reputation management and customer feedback processes. Why you’ll love working here: • Podium is the best place to work to:, • Join the leaders in AI agents, • Unlock career-defining growth, • Build with world-class talent, • Make a real impact on local businesses Benefits • Open and transparent culture, • Life insurance, long and short-term disability coverage, • Paid maternity and paternity leave, • Fertility Benefits, • Generous vacation time, plus three 4-day summer holiday weekends, • Excellent medical, dental, and vision benefits, • 401k Plan, • Bi-annual swag drops with cool Podium gear and apparel Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

About Destination Tomorrow Destination Tomorrow (DT) is a national grassroots LGBTQ+ organization founded in the Bronx, built on the principle that no individual should have to leave their neighborhood for necessary services. DT's mission is to move clients off the path of emergency care to one where they can grow, learn, and flourish by emphasizing economic, social, and mental empowerment through comprehensive educational, financial, and health programs, as well as housing solutions. As an expanding multi-site organization, Destination Tomorrow proudly serves the community across The Bronx, New York City; Atlanta, GA; and Washington, D.C. Position Summary The Programs Lead, Economic Empowerment oversees multiple high-impact programs serving historically underserved communities, with a focus on BIPOC, LGBTQ+, HIV-positive, justice-impacted, youth, and economically marginalized populations. This role leads a team of four client-facing program leaders and is responsible for ensuring effective coordination, service delivery oversight, operational consistency, and program compliance across Destination Tomorrow’s Economic Empowerment portfolio. The ideal candidate is a strong people and program manager with deep nonprofit leadership experience, demonstrated ability to manage multiple concurrent programs in resource-constrained environments, and a strong commitment to equity-centered service delivery. Program Oversight and Growth • Oversees youth and adult programming encompassing job readiness and re-entry, education and coaching (including high school diploma and English language programs), life and leadership skills, and performance and visual arts recreation., • Coordinates program implementation and ensuring consistent delivery across all services, including special events and community engagement initiatives., • Works with Outreach and Prevention team to produce flagship community engagement events that showcase and recruit for all programs., • Work with leadership to align Marketing and Communication efforts in line with the agency brand guidelines and program growth goals. Leadership Responsibilities and Training • Supervise and support a team of program staff, consultants, and youth interns, promoting team alignment, accountability and consistency., • Supported by the agency’s Performance Management framework and the Executive Director of Social Services, maintain a high-performing, mission-driven team culture., • Provide coaching, training, performance feedback, and operational guidance to program leaders., • Serve as the first point of escalation for program and staff-related issues, resolving or escalating in alignment with agency protocols., • Serve as DT’s liaison, providing cultural sensitivity training and resources to strategic partners as needed. Program Management & Service Delivery • Oversee day-to-day operations, supporting program leaders in executing and monitoring Client Implementation Plans, including:, • Deadlines and milestone tracking, • Resource allocation, • Risk mitigation and escalation, • Grant compliance and documentation, • Monitor implementation progress and service delivery outcomes across programs., • Ensure timely and accurate reporting of program activities, participant outcomes, and performance metrics., • Identify operational issues and implement continuous improvements to strengthen program effectiveness. Strategic Operations & Resource Coordination • Support agency strategic goals within Economic Empowerment services., • Identify opportunities for partnership development and program enhancement aligned with funding and community needs., • Improve internal workflows and coordination processes to enhance efficiency, service delivery and impact., • Maintain adequate resourcing for day-to-day operations and special initiatives, coordinating procurement and management of supplies and resources in collaboration with Support Services and Finance. Minimum Qualifications • Bachelor’s degree required; Master’s degree preferred in social work, public health, or similar, • 5-8 years of progressive nonprofit program management or administration experience, • Experience supervising staff and managing multiple community-based programs, • Strong familiarity with NYC community landscape, particularly Bronx-based populations, strongly preferred, • Experience working with BIPOC, LGBTQ+, HIV-positive, justice-impacted, and underserved communities, • Experience managing program deliverables, grants, and compliance requirements, • Strong communication and stakeholder engagement skills, • Proven ability to manage multiple priorities in fast-paced environments, • Strong leadership, organization, conflict resolution, and team management skills, • Ability to operate effectively in resource-constrained settings What We Offer • Competitive annual salary of $85,000, • Robust medical, dental, and vision insurance, • Paid sick time and paid time off, • 401k program, • Opportunity to make an impact during a pivotal growth moment serving LGBTQ+ communities,, • Align your expertise with your values while supporting community-rooted services

Please connect with me on LinkedIn as well _ Job Title: Collections Manager Location: New York, NY 10019 Salary/Payrate: $150K-$165K annually plus a performance-based bonus and AWESOME benefits!!! Work Environment: Hybrid (#2 of days WFH) Term: Permanent / Fulltime Bachelor’s degree required: Yes / No Referral Fee: AMS will pay $1,000 should the person you refer gets hired Job Description: Our client, an AmLaw 100 firm, is looking to hire a Collections Manager at their offices in midtown New York City, 10019. This is a full time, direct hire role paying an annual base salary of $150K to $165K plus a performance-based bonus and excellent benefits plan. The Collections Manager is responsible for managing the day‑to‑day operations of the Collections function, including oversight of assigned portfolios and leadership of Collections Supervisors and assigned Collectors. This role ensures the effective execution of collection strategies, timely follow‑up on outstanding receivables, and consistent adherence to firm policies, client billing terms, and outside counsel guidelines. Reporting to and working closely with the Senior Manager of Collections, the Collections Manager plays a key role in advancing strategic collections objectives, improving the firm’s cash cycle, and supporting firmwide initiatives. The position partners closely with Billing, Revenue Management, Client Operations, E‑Billing, and Partners to drive cash flow, reduce aging, resolve disputes, and support the firm’s overall financial objectives. Responsibilities Day‑to‑Day Collections Operations • Oversee daily collections activity across assigned portfolios, ensuring consistent and timely follow‑up on outstanding accounts receivable, • Monitor AR aging, dispute status, unapplied cash, and collection documentation to ensure accuracy and prompt resolution, • Ensure collection efforts align with client billing terms, outside counsel guidelines, and firm policies, • Manage escalation and resolution of complex, sensitive, or high‑risk collection matters, • Maintain operational discipline around call cycles, dunning activity, and partner engagement AR Operations & Cash Management • Directly manage AR operations and the cash application function, including workflow oversight, prioritization, and quality control, • Ensure timely and accurate application of client payments and maintain the integrity of AR balances, • Oversee day‑to‑day AR Operations staff, including assignment of work, performance management, coaching, and development, • Establish and monitor operational controls to ensure accuracy, compliance, and consistency across AR processes, • Serve as the escalation point for AR and cash application issues impacting collections, billing, or client satisfaction Team Leadership & Supervision • Directly manage Collections Supervisors and/or Collectors, providing oversight, direction, and performance management, • Set daily and weekly priorities, balancing tactical execution with strategic initiatives and firmwide deadlines, • Review individual and team performance against key metrics, including aging, collections results, dispute resolution, and follow‑up compliance, • Provide ongoing coaching, mentoring, and training to strengthen collection effectiveness and professional communication, • Support onboarding and development of new team members Partner & Stakeholder Collaboration • Support Partners, Practice Groups, and relationship attorneys on collection strategies and client communications, • Partner closely with Billing, E‑Billing, Client Operations, and Revenue Management to resolve billing and process issues impacting collections and cash flow, • Coordinate with Finance and senior leadership on high‑risk accounts, write‑offs, and reserve considerations, • Prepare clear, concise status updates and reporting for the Senior Manager of Collections and senior leadership Process, Controls & Continuous Improvement • Ensure collection activity and outcomes are consistently documented in the firm’s financial systems, • Identify trends, root causes, and recurring issues impacting collections performance and cash realization, • Recommend and support process improvements aimed at reducing aging and improving the cash cycle, • Support firmwide initiatives and ad hoc projects related to collections strategy, systems, reporting, or operational enhancements, • Reinforce compliance with internal controls, audit requirements, and firm guidelines Qualifications • Bachelor’s degree or equivalent experience required, • 7+ years of collections experience in a large law firm or professional services environment, • Prior experience managing supervisors and/or teams, • Strong knowledge of legal billing and collections processes, including dispute resolution and client billing practices, • Experience with legal financial systems (e.g., Aderant or similar) preferred, • Proven ability to manage high volumes, competing priorities, and time‑sensitive matters in a deadline‑driven environment

AppleOne is assisting a fintech client that is looking for a Brand Events Manager to lead the strategic planning and execution of its high-impact consumer and industry events. This is a strategic planning role. You will define how our events drive brand perception, attendee engagement, and measurable business outcomes– then translate that strategy into disciplined, on-the-ground execution. Specific areas of focus include: attendee journey and experience, event marketing, and registration strategy. This is not a traditional event producer role. If your background is primarily technical production (AV), experiential design (creative), or stage management, this is not the right fit. We are looking for someone who owns the “why” behind the experience–not just the mechanics of how it gets built. You should have strong operational instincts and the ability to translate business objectives, registration data, and audience insights into cohesive on-site experiences. You’ll collaborate cross-functionally with internal departments (Creative, Marketing, CX, CorpEng, and Legal to name a few) and agency partners to execute bold, immersive experiences to life. What You’ll Own: 1. On-Site Attendee Experience Strategy • Translate event objectives into a clear, cohesive on-site experience strategy that brings the brand to life across every customer touchpoint., • Define how the environment, guest flow, visual systems (e.g. signage), and interactive touchpoints work together to create an engaging, premium customer experience., • Partner with Creative and agency teams to brief and guide execution against the strategic vision. 1. Registration & Marketing • Own and manage the event registration platform (Swoogo), including uploading invite audiences, deploying approved communications, and tracking RSVPs., • Develop and manage the RSVP nurture strategy to drive attendance and ensure strong conversion from registration to show rate., • Partner with Marketing to build and execute event promotion plans across channels, collaborating with channel owners to effectively drive awareness and registration. 1. On-Site Operations & Hospitality • Own all attendee onsite operations, including F&B, venue logistics, arrival flows, transportation, and registration–ensuring every element aligns with the strategic experience vision., • Manage guest services staffing, brand ambassadors, and onsite personnel to deliver premium, high-touch hospitality (in partnership with agency)., • Collaborate cross-functionally (CX, Security, CorpEng, Legal, and internal stakeholders) to ensure seamless access, issue resolution, and operational readiness., • Oversee internal event logistics for Robinhood employees, including hotel room blocks, travel communications, and internal FAQs to ensure a smooth onsite experience. 1. Strategic Planning & Governance: • Complete post-event reporting and retros by providing detailed feedback and insights to refine future events., • Provide ongoing thought-leadership on category trends and competitor activity to shape future brand experiences., • Partner closely with Legal and Compliance to ensure all event-related materials, communications, and onsite elements are reviewed and approved in accordance with regulatory requirements. Qualifications: • 5+ years of experience in event strategy, experiential marketing, or brand marketing within a consumer-facing company (financial services a plus)., • Experience planning and leading in-person and hybrid events., • Demonstrated ownership of registration platforms and comfort using data to inform attendance forecasting, capacity planning, and operational decisions., • Proven ability to translate business objectives into strategically architected event experiences that drive measurable outcomes., • Proven track record of designing memorable customer journeys and executing them with precision and operational rigor., • Experience leading cross-functional initiatives with executive visibility, including developing strategic plans and driving alignment across stakeholders., • Clear, confident communicator with experience briefing Creative teams and agency partners and managing deliverables through execution., • Highly organized and detail-oriented, with strong project management skills and the ability to manage complex workflows in a fast-paced environment., • Self-starter and problem-solver who thrives in ambiguity and adapts quickly as priorities evolve.

Our Client, a multinational mass media and entertainment company, is looking for someone to join their team as a Senior Project Manager! *This is a hybrid 7-month contract position that takes place in Englewood Cliffs, NJ* What You Will Be Doing • Lead end-to-end planning, execution, and delivery of complex, cross-functional programs from discovery through launch, • Build and manage integrated plans, including timelines, milestones, dependencies, and delivery targets across multiple workstreams, using Agile and plan-based Waterfall methods pivoting as needed, • Maintain accurate program tracking, dashboards, metrics, and documentation across JIRA, Smartsheet, and Confluence, • Partner with Product, Engineering, Design, and PMO peers to deliver features and capabilities aligned with business goals, • Proactively identify and manage program risks, dependencies, impediments, and key decisions, driving alignment and resolution with appropriate urgency to support predictable delivery, • Promote team alignment and visibility through clear communication, maintained documentation, and consistent reporting Required Skills & Experience • 10+ years of experience managing and delivering large-scale technology and digital projects in a Project Management role, • 5+ years of experience working with Agile methodologies, including Scrum, and leading cross-functional teams, • Proven ability to establish and implement project management processes in dynamic or evolving environments, • Strong proficiency with JIRA, Confluence, and Smartsheet for planning, tracking, reporting, and documentation, • Excellent verbal and written communication skills, with the ability to tailor messaging to different audiences, • Demonstrated success operating and influencing within a matrixed organization, • Industry experience in digital media, interactive media, publishing, or direct-to-consumer subscription products, • Strong technical fluency, along with solid problem-solving and facilitation skills, • Working knowledge of content management systems and APIs preferred, • Experience leading delivery for products and features that enable community engagement and strengthen audience interaction across digital experiences You will receive the following benefits: • Medical Insurance - Four medical plans to choose from for you and your family, • Dental & Orthodontia Benefits, • Vision Benefits, • Health Savings Account (HSA), • Health and Dependent Care Flexible Spending Accounts, • Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance, • Hospital Indemnity Insurance, • 401(k), • Paid Sick Time Leave, • Legal and Identity Protection Plans, • Pre-tax Commuter Benefit, • 529 College Saver Plan Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church’s and Car Shoe brands, and has employees of over one hundred nationalities. The acquisition of Pasticceria Marchesi 1824 has marked the Group’s entry into the food sector, applying the same high-quality criteria. Very proactive also in the art field, the Prada Group strengthens its presence through contemporary art projects in constant evolution. JOB PURPOSE The Client Services Team Leader is responsible for the performance, development, and accountability of a team of Client Advisors and Senior Client Advisors operating across eCommerce, Phone Sales, and remote clienteling channels. The role owns people management and commercial coaching tied to team KPIs: net sales, AOV, conversion, return rate, and clienteling penetration. The Team Leader translates data and QA feedback into targeted advisor development, partners with the Client Services Manager on HR matters, and operates with the autonomy to make day-to-day team decisions. This role supports the Prada and Church's brands across the US, Canada, and Brazil. RESPONSIBILITIES • Conducts weekly structured 1:1s with every direct report; documents performance, development goals, and commitments, • Manages performance of the full advisor roster tied to team KPIs: sales, AOV, conversion, return rate, clienteling penetration, and service metrics, • Coaches to root cause, not symptoms — reads advisor scorecards and diagnoses what is actually driving the number before acting, • Receives scored interaction data from Training and translates it into specific, advisor-level coaching conversations and development plans, • Oversees clienteling activity across the team: outreach cadence, book management, and quality of advisor-to-client engagement, • Partners with the Client Services Manager on HR escalations, corrective action, and performance documentation; owns the documentation trail, • Delivers hard feedback directly and holds the line on performance standards without softening the message into ambiguity, • Reports upward to the Manager on team performance, people risks, and flags — selectively and with triage, not comprehensively, • Operates within priorities set by the Manager; reprioritizes mid-week as direction shifts without losing team momentum or confidence, • Builds and holds team culture: high standards and strong team dynamics are treated as complementary, not competing MUST HAVES • Demonstrated people management — has managed through performance issues, not just supervised a team, • Commercial fluency — speaks in revenue metrics naturally; comfortable diagnosing a scorecard, • Accountability-oriented — can deliver hard feedback and hold it without softening it into irrelevance, • Cultural instinct — understands that high standards and a strong team culture are not in conflict, • Followership — can operate within a structure and set of priorities they did not design, • Agility — can reprioritize mid-week without losing team confidence or personal momentum KNOWLEDGE AND SKILLS • Prior people management experience in a commercial environment required; luxury retail or client services management strongly preferred, • Fluency with performance data — scorecards, KPI trending, YoY, and pacing analysis, • Proven ability to deliver direct, development-oriented feedback and document it, • Strong organizational and prioritization skills; comfortable operating in a fast-moving environment, • Excellent written and verbal communication, • Proficiency with Excel and client services / CRM systems, • Fluency in Spanish or Portuguese is a plus Joining our Company means working in a creative, international environment with teams motivated by curiosity and a quest for excellence. The engine of our success is the importance and value we place on our people's talent and passion, which lead to their professional growth. Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all. This position will pay an annual salary of $80,00-$90,000 and may be eligible for bonuses and other incentive opportunities. The rate of pay offered may vary based on job-related knowledge, skills, and experience.

Title: Office Administrator Location: NYC - 10119 Duration: Contract to Hire About this office: • M-F 8-5, • Onsite Fulltime - no exceptions Required Skills: • Invoicing experience – tracking PO’s, submitting invoices for project vendors, etc., • Must be able to prioritize assignments with minimal supervision along with time management, resourcefulness, fine attention to detail and follow-through., • 3+ years of experience in an office administrator/office manager/etc. role (Supporting an office, not an individual) – must be a corporate setting (at least 30 people), • Experience with facilities management ( i.e. ordering office supplies, inventory, facilities management coordination, etc.), • Planning office events, ordering catering, holidays parties, etc., • Maintaining office common spaces/kitchen area, • Polished and professional, • Warm/Welcoming personality, • Tech savvy –, • Strong MS Office Skills – Word (i.e. using template formatting function), Excel (i.e. creating a spreadsheet from scratch), • Multi-line phone system experience, • MS Teams/Zoom/Slack or similar video conferencing or communication tools Day to day: The Office Administrator will support a large corporate office in NYC as the primary administrative point of contact. This person should have experience supporting a similarly large, corporate environment and should intend on administration being their career, as this is a long-term opportunity and this line of business offers room for growth. As a Workplace Office Administrator, you hold a central position in guaranteeing the smooth operation of our offices, encompassing both on-site and remote support. This versatile role entails delivering extensive administrative support to personnel at every level, thereby enhancing the overall efficiency and professionalism of our work environment. Essential functions: • Supplies and inventory management, for example ordering supplies and snacks and organizing them in the office appropriately, • Facilities support, for example calling a plumber or repairman as needed, • Support for AP processes (AP processing not included, but you will prepare the data collection/entry, review and send for processing, tracking for payment/issues, handling all indirect expenses and invoice submittals to accounting team), • Preparing the office, catering, conference rooms etc. for visits from Executives, • Any other ad hoc administrative support duties that arise, • Provides administrative support to all levels of staff in the office including support of team/project/client meetings, communication, and coordination of activities in an office or project site., • Administrators are assigned to specific geographic areas* – some may be remotely located. Remote locations are considered 2+ hours from another office location. May be responsible for support of remote office locations as assigned. This may include business travel., • Responsible for general office upkeep and liaison with building management for maintenance requests, issues (i.e., AC/heat service,) and security access cards. COORDINATION WITH FACILITIES, • Responsible for visitor management such as answering incoming calls and welcomes office guests and ensures front office sign-in sheets, including International Travel forms, and Office Safety Guidelines are up to date., • Coordination of shipping/deliveries such as incoming and outgoing U.S. and overnight mail, distributes incoming mail/packages i.e., FedEx/UPS/Amazon/Staples., • Coordination of Managed Print Service program such as printer liaison, maintenance, paper/print supplies, instructions for print drives, and assists in coordinating with ARC for large plotter printing requests. COORDINATION WITH FACILITIES, • Assists with procurement of approved office materials and supplies as required., • Provides assistance for new hire onboarding, completion of I-9’s, etc. – this includes working with IT on all required new hire equipment along with collection of IT equipment and security cards for employees exiting the company., • Coordinates safety and compliance programs for office, including maintenance of office standards – visitor guide, bulletin boards, inspections of fire extinguishers, AED, AED/CPR Certification, and first aid kits, including PPE. COORDINATION WITH FACILITIES, • Assists with project support, i.e., technical/project assistance, document control (electronic and hard copy), records management processes (filing, archiving), which includes assistance with project-specific reports, data management, uploading of documents to project websites, project file structure assistance, and construction administration., • Additional project support may include project coordination, tracking of task orders and project contracts, maintain project plans as well as project procedures manuals, workflows, QA review of reports/correspondences, and other project coordination as needed., • May be assigned to assist with financial reports for office leaders which includes spreadsheet consolidation, tracking of data, senior staff tracking and travel/expense report support, and/or utilization reports., • May assist with Procurement activities such as Accounts Payable, Purchase Orders, etc., • May serve as timecard administrator to ensure timecards are completed and submitted on a weekly basis. Task activity and office location details are required., • May be assigned to assist with vehicle fleet program for the region, working directly with national vehicle lead and facilities administration teams on tracking all required documents, leases, and approvals for maintenance requests, processing new requests and drivers, and collecting monthly driving records for each vehicle., • May be assigned to support established Document Processing requests. Includes demonstrated competence using Microsoft Office applicationsis required with emphasis on creating Excel spreadsheets, formatting Word documents and developing PowerPoint presentations., • May be assigned to serve as on-site (physically at office location) local office point of contact for coordination of IT issues with Service Desk team, including new computer setup, return out of service machines, server/HVAC/other equipment issues, A/V set-up assistance and responding to Service Desk emails for additional information. COORDINATION WITH FACILITIES, • Exercises responsible and ethical decision-making regarding company funds, resources and conduct and adhere to Code of Conduct and related policies and procedures., • Must possess a high level of professionalism, communication skills and positive attitude when interacting with colleagues, clients, guests and other employees in the office. Positive employee engagement is a priority., • Must be comfortable working in a fast-paced environment with short deadlines, interruptions, and multiple tasks., • Must be able to prioritize assignments with minimal supervision along with time management, resourcefulness, fine attention to detail and follow-through., • Must be a strong team player, collaborative, with strategic thinking., • Other duties as required by business needs., • As a performance metric, all employees in the workplace must provide daily timecard comments specifying their work assignments, particularly when working from home or when absent from the office. Work-from-home schedules must align with the weekly work schedule set and approved by the Area Manager. Any changes to scheduled work or unexpected absences must be promptly communicated to the area manager to ensure adequate office coverage., • Employees may be assigned stretch assignments as needed, which are projects or tasks designed to challenge and develop their skills beyond their regular duties. These assignments provide opportunities for employees to explore new areas, enhance their expertise, and contribute to their professional growth. This will be a contract-to-hire position, and only candidates who can commit to long-term employment will be considered. Annual compensation will vary based upon individuals’ relevant experience.

Are you a customer-focused leader who thrives in fast-paced environments and knows how to build strong client relationships? Join Opensity as a Site Operations Manager and become the driving force behind an exceptional onsite experience for both our clients and team members. In this highly visible leadership role, you’ll serve as the primary liaison between Opensity, client leadership, and onsite employees to ensure seamless operations, delivering white-glove customer service, and creating a workplace culture built on excellence, accountability, and growth. What You’ll Do • Act as the trusted point of contact between Opensity, client administration, and onsite employees., • Deliver exceptional white-glove customer service and ensure an outstanding end-user experience., • Lead, mentor, and develop onsite team members while fostering career growth and engagement., • Continuously identify opportunities to improve operational efficiency and enhance service delivery., • Recommend innovative solutions and expanded capabilities to strengthen client partnerships., • Confidently communicate product offerings, service levels, turnaround times, delivery schedules, and guarantees., • Recruit, interview, hire, train, and manage top talent for onsite operations., • Create staffing schedules that maintain operational excellence while minimizing overtime costs., • Compile operational data and generate monthly management reports for client review., • Maintain the highest standards of professionalism, integrity, and work ethic in all interactions., • Successfully manage high-volume workflows and demanding client project environments with confidence and composure. What We’re Looking For • High School Diploma or equivalent required; Associate Degree preferred., • Previous management experience in a client service-focused environment, ideally within professional office services., • Exceptional communication and interpersonal skills with the ability to resolve concerns effectively and professionally., • Self-motivated, detail-oriented, and capable of working independently with minimal supervision., • Proficiency with Microsoft Office applications including Word, Excel, and Outlook., • Strong organizational, leadership, and problem-solving skills., • Ability to work a consistent 8-5 schedule with flexibility to occasionally work outside those hours, to fulfill client needs. Physical Requirements • Ability to lift or move items weighing 40 lbs. or more., • Ability to transport packages using a wheeled cart with a load capacity of up to 75 lbs., • Ability to walk, bend, kneel, stand, or sit for extended periods throughout the workday. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, origin, disability, or military status.

Event Coordinator, Sponsorships & Events (Corporate Communications & Marketing Department) Our client is looking for an Event Coordinator with a talent for making our events and sponsorships ever more exciting and unique. Whether we are hosting our own event/conference, or branding our presence at industry conferences, we want clients and employees to feel as though we created a unique and meaningful experience for them. You will join our team reporting to the Director, Sponsorship & Events and will work collaboratively across the marketing department to coordinate all event details – invitation process, program/agenda, event logistics, virtual livestreams, promotional items, and communications – to drive awareness and attendance. Working closely with business leaders throughout the firm, you will bring creative ideas and solutions to help them meet their event-related business goals. This role requires experience with venue site evaluation and selection, contract negotiations, speaker selection, budgeting, client management, strategic event planning, event execution, and conference production and management. You will be responsible for assisting with managing both small and large-scale events, including town halls, employee resource group programs, client dinners, receptions, golf outings, seminars, panel sessions, lunch and learns, industry sponsorships, as well as support for other internal events that promote employee and client engagement. Responsibilities: • Assist in planning, developing, and execution of events and conferences across the Americas’ region. • Work with the business to with the business to identify marketing and conference opportunities that align with their objectives, offering recommendations on sponsorships, speaking opportunities, and conference participation. • Assist with the management of sporting and event tickets, including ticket allocation and inventory management, distribution and attendee follow up, compliance reporting, invoicing, catering orders, and ticketing inbox. • Organize and manage the events team's inventory, supplies, and promotional items. • Support branding, coordination, and execution of Corporate Access conferences and marketing events. • Understand the objectives of various front-office businesses (investment banking, corporate finance, capital markets and securities) to provide strategic advice and support their needs. • Coordinate and assist with end-to-end event logistics – event kick off and prep calls, site evaluations, venue selection, contract negotiations, budget approvals, hotel room blocks, invitation process, attendee registration lists, registration site creation, promotional items/giveaways, booth setup, signage and creative assets, shipping details, speaker arrangements, presentations, communication around event timelines, and on-site management and execution. • Manage Events team calendar, event intake form, and Events mailbox. • Coordinate with relevant parties and manage the addition of all sponsorships and events on both the external and internal websites. • Work with conference coordinators, vendors, and other providers involved in external industry sponsorships. • Maintain up-to-date lists of event venues, restaurants, hotels, and speaker bureaus. • Collaborate with internal departments such as A/V and IT, Print Center, Creative Services, Internal Communiations, Media studio, Accounts Payable, and Legal to ensure seamless and efficient event execution. • Provide detailed post-event reports by creating surveys, gathering stakeholder feedback, and creating action plans around improvement following all activations. Experience Required • Meticulous attention-to-detail and highly organized • Understanding of marketing strategy and planning with the ability to identify the right fit for partnerships and sponsorships • Knowledge of meeting and conference practices • Ability to plan, manage and execute multiple events simultaneously. • Knowledge of speaker selection and contract negotiation • Adept project manager; impeccable time management and prioritization skills • Work collaboratively in a team environment. • Exceptional professionalism and confidence demonstrating the ability to communicate effectively. • Ability to effectively engage with senior leadership and navigate a matrixed environment. • Team player with collegial style; high energy, drive and enthusiasm. • Proficiency with MS Office (Word, Excel PowerPoint), event planning/management, registration, and survey tools • Willing to support global requirements as schedule requires. • Willing to travel <10% for on-site event support. Qualifications: • 1-2 years of events/sponsorships management experience. Financial services industry experience is a plus. • Bachelor's degree in marketing, communications, or a related field.

Our mission driven and non-profit client in NYC is seeking a Communications Manager to support strategic internal and external communications initiatives. This is a temporary/contract position. This role will lead the development and execution of communication plans that engage key stakeholders, support executive messaging and drive alignment across a complex national network. The ideal candidate is a strong writer and editor with deep experience in internal communications, stakeholder engagement and strategic storytelling. • Rate: $55.00/hour, • Location: 100% remote (must be able work east coast hours) Responsibilities: • Develop and execute strategic communications plans, • Draft and edit executive communications, talking points, presentations and stakeholder messaging, • Support high-profile organizational events and leadership communications, • Partner cross-functionally to ensure messaging consistency and brand alignment, • Manage communications across a highly matrixed organization with multiple stakeholders Required Qualifications: • 8+ years of corporate and/or internal communications experience, • Exceptional writing, editing and storytelling skills, • Experience supporting executive and leadership communications, • Strong stakeholder management and project coordination abilities, • Ability to thrive in a collaborative, fast-paced environment If you meet the required qualifications and are interested in this role, please apply today. The Solomon Page Distinction Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve. About Solomon Page Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: and connect with us on , and _. Opportunity Awaits.

We are looking for a Category Strategy Manager for a top media & entertainment company hybrid out of their NYC offices! • Pay: $60.00-$66/hr based on experience Responsibilities: • The Category Strategy Manager supports the Category Strategy team in developing category and client strategies driving ad sales revenue in a given advertising vertical., • The Category Strategy Manager will work closely with cross-functional teams including – Research, Client/Marketing Solutions, Data & Measurement Solutions, Sales and Sales Communications to frame category narratives and go to market presentations for the category and category clients., • They will work with the Category Strategy Director to develop insights supporting strategies to broaden the value proposition of Advertising in the marketplace with a focus on data-driven solutions, automation, and audience-based buying., • They will anticipate and create selling stories for category-relevant properties and platforms within the Advertising portfolio and key business segment priorities., • They will be responsible for understanding a category from both a business perspective and a media perspective including overall business trends, consumer media trends, industry measurement solutions and competitive landscape, specifically competitive media spending analysis. Required Qualifications: • 5+ years of experience in advertising, media and/or marketing and in the given category preferred, • Media experience at an agency or client-side or experience with a sales development/strategy role at a media company, • Multi-platform media planning, buying, strategy and measurement with a strong background in addressable and data-driven solutions, • Experience with working with R/F tools such as Nielsen Media Impact, • Functional experience working in media tools such as Nielsen NPower, Comscore, social listening among others, • Working knowledge of cross platform effectiveness and attribution vendors to measure brand lift, sales lift, app downloads, engagement and attention, etc., • Self-starter who takes initiative and can navigate without constant direction, • Strong multitasking capabilities and the ability to work effectively in a fast-paced environment of tight deadlines and constant change, • Team-oriented, with experience working across a matrixed organization, • Excellent written, verbal and interpersonal communication skills, • Strong presentation skills, capable of presenting to internal and/or external partners If you meet the required qualifications and are interested in this role, please apply today. The Solomon Page Distinction Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve. About Solomon Page Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: and connect with us on , and _. Opportunity Awaits.

JOUFFRE INC. Jouffre Inc. is a French company, based in Long Island City (NY), specializing in the most high-end upholstery and window treatment. The Jouffre workshops were created in 1987 in Lyon (France), a city with a great textile tradition. Our craftsmen and teams in New York, Lyon, and Rabat work for the most talented interior designers in the world on private residences, hotels and administration projects. Working at Jouffre means striving on a daily basis to bring the traditional savoir-faire of our teams to life by developing the bold creations of talented international designers. Our organization is very invested in the personal development of our employees, and we value initiative, responsibility, autonomy and commitment! Role Overview : Working closely with Project Managers, Design Team, Workshop teams and Suppliers, you oversee the successful execution of client orders from the initial custom pricing process and project scoping (structuring) phase through to final closeout. As a key link between the design office, partners, and production, you lead team coordination by managing and facilitating exchanges between the various stakeholders while also handling direct project coordination responsibilities. You are comfortable working in both matrix and project-based environments, ensuring smooth and structured cross-functional collaboration throughout the full order lifecycle. Your role is to guarantee consistency, efficiency, and collective effectiveness at every stage of the project. Responsibilities & Duties : Leadership & Team Management • Promote matrix and project-based working methods to ensure consistency and operational flow, • Ensure proper information flow and reporting between trade and purchasing coordinators (processes, reporting) and the design office, • Coordinate effectively across production, procurement, logistics, and the design office — particularly through the Odoo ERP system and project review meetings, • Identify areas of uncertainty or risk (technical, scheduling, budget) and drive necessary decisions: continuous improvement, process optimization, • Lead the coordinators team: 3 to 6 people, • Conduct individual team reviews in line with Jouffre's management framework (1-on-1s, annual performance reviews, mid-year check-ins), • Provide monthly reporting to the Senior Management covering team performance, activity, processes, and forward outlook Project Coordination • Structure projects from intake by assembling the right team, defining roles, and setting clear foundations for execution, • Lead the development and consolidation of project costing, coordinating internal inputs across all internal teams, • Handle the procurement process of custom pieces and parts from our vendors., • Build and manage project timelines, ensuring coordination across design, procurement, and production, and supporting the Project Manager in maintaining deadlines, • Prepare and oversee key project documentation (specification sheets, approvals, administrative documents), ensuring smooth validation and readiness for execution, • Anticipate, coordinate, and track all materials, components, and orders to ensure full readiness for production and alignment with the project schedule, • Ensure effective project setup and launch in the ERP (Odoo), and align all stakeholders (design, production, procurement, logistics) throughout the lifecycle, • Coordinate production readiness and short-term planning ensuring seamless transition into manufacturing, • Oversee vendor and subcontractor engagement, including order placement and relationship management, • Ensure that installation plans are properly defined, coordinated, and executed, in collaboration with the relevant stakeholders., • Drive continuous improvement across coordination methods, tools, and supplier collaboration Skills & Competencies : Technical Competencies: • Proven project management skills, • Proven management skills, • Experienced in building and managing dashboards and KPIs, • Proficient in ERP / CRM / Google Workspace, • Ability to negotiate, arbitrate, and close, • Cross-functional and hierarchical management, • People management and strategic thinking, • Expertise in production workflows and process optimization, • Strong affinity for artisanal crafts, decorative arts, and luxury Soft Skills: • Excellent communicator (clarity, responsiveness, anticipation), • Dynamic, proactive, and optimistic, • Able to unite and rally a team, • Strong sense of commitment, analytical thinking, and sound judgment, • Skilled at energizing, motivating, and encouraging initiative, • High standards — compassionate with people, rigorous about results, • Open to self-reflection and able to take a step back, • Tolerates and encourages calculated risk-taking and initiative, • Open-minded, empathetic, and inclusive, • Organized, curious, and detail-oriented, • Resilient under pressure Communication: • Ensure accurate information sharing across team members, • Foster a climate of trust, honesty, and transparency in all communications, • Comfortable presenting publicly and engaging with a wide range of stakeholders, • Able to navigate tense or crisis situations alongside the team Job Information : • Location: Long Island City, NY, • Job type : On-site position only. No remote work., • Starting Date: April 2026, • Salary : $80K- $90K, • Link to Apply : https://bit.ly/4tNf7OF

Position Overview I am currently partnering with a client to identify an experienced HR Manager who will play both a strategic and operational leadership role supporting the full employee lifecycle across one or more operational locations. This position will serve as a key partner to business leadership, helping align people strategies with operational goals while ensuring compliance with employment regulations and labor agreements. The HR Manager will also lead HR team members and support initiatives that strengthen employee engagement, workplace culture, performance management, and compliance. The ideal candidate brings experience supporting unionized workforces and operating in fast-paced environments such as food service, manufacturing, logistics, aviation, or other operational industries. Key Responsibilities Strategic HR Partnership • Partner with operational leadership to align HR strategies with business objectives., • Support workforce planning, succession planning, and talent development initiatives., • Contribute to HR strategy, employee retention efforts, and labor cost management., • Provide guidance on organizational structure, workforce planning, and change management. Employee & Labor Relations • Manage complex employee relations matters including investigations, disciplinary actions, grievances, and conflict resolution., • Ensure compliance with federal, state, and local employment laws including wage and hour, EEO, ADA, and FMLA., • Support labor relations efforts and interpretation of collective bargaining agreements., • Serve as an escalation point for sensitive workplace matters., • Ensure consistent application of company policies and corrective action processes., • Oversee incident reporting and support workers’ compensation and related claims processes. HR Team Leadership • Lead and develop HR Generalists and HR Coordinators across assigned locations., • Ensure team members are meeting performance expectations, training requirements, and compliance standards., • Foster a collaborative and high-performing HR team environment. Culture, Engagement & Performance • Support initiatives that promote employee engagement, inclusion, recognition, and overall workplace culture., • Lead employee engagement survey efforts and partner with leadership to develop action plans., • Coach managers on performance management, employee development, and feedback practices. Talent Acquisition & Onboarding • Partner with talent acquisition teams to support hiring needs and workforce planning., • Oversee onboarding processes and early employee engagement initiatives to improve retention., • Support recruitment pipeline initiatives for key operational roles. HR Operations • Ensure HR systems and employee data are maintained accurately., • Oversee timekeeping reviews, leave management, and HR compliance processes., • Partner with payroll and benefits teams to address employee inquiries and maintain system compliance., • Track key HR metrics such as turnover, absenteeism, disciplinary actions, and training completion. Qualifications • Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s preferred)., • 6+ years of progressive HR experience, including leadership responsibilities., • Experience supporting union environments and collective bargaining agreements strongly preferred., • Strong knowledge of U.S. employment laws and compliance requirements., • Experience supporting operational environments such as food service, manufacturing, aviation, or logistics is highly valued., • Proven experience leading HR teams and supporting multiple operational locations., • HR certification such as PHR, SPHR, SHRM-CP, or SHRM-SCP preferred., • Bilingual language skills are a plus.

BURKE+CO. www.burketalent.com THE GIST: Our client, a rapidly scaling and well-funded technology company at the forefront of applied AI, is looking for a People Operations Manager to join their team. You will own and build the core systems, programs, and processes that support the full employee lifecycle. You’ll partner closely with senior leadership and serve as the operational backbone for how the company attracts, supports, and grows talent. This is a rare opportunity to join early, shape the employee experience from the ground up, and play a foundational role in building a high-performance culture! THE NITTY GRITTY: People Programs & Lifecycle Operations • Design and manage onboarding experiences that are structured, scalable, and high-quality, • Lead performance review cycles, ensuring consistency, timeliness, and clear employee enablement, • Own employee engagement surveys, communications, and (ideally) insight synthesis, • Maintain accurate people data and workflows (promotions, role changes, offboarding, etc.) Systems, Tools & Data • Own and optimize the HR tech stack, • Build and improve automations, integrations, and operational workflows, • Ensure accuracy and integrity of all People data and reporting processes Benefits & Compliance • Manage benefits administration through external partners/PEO, • Maintain HR compliance, policies, and documentation standards Culture & Employee Experience • Develop and run employee engagement and recognition programs, • Own internal communications, including employee wiki, guides, and People updates Manager Enablement • Support people managers with tools, templates, and guidance for performance and feedback conversations, • Build scalable resources to improve consistency and effectiveness of management practices Cross-Functional Work • Partner with Finance, Legal, Recruiting, and Leadership on key initiatives, • Lead ad hoc People Operations projects as the company scales THE ESSENTIALS: • 5+ years of experience in People Operations, HR Operations, or related program management roles, • Experience working at a tech startup, hedge fund, or venture capital firm required, • Proven ability to design and execute structured programs with minimal direction, • Strong project management skills with experience managing complex, cross-functional initiatives, • Experience owning HR systems and workflows, • High attention to detail and ability to handle sensitive information with discretion, • Strong written and verbal communication skills, • High EQ, strong collaboration skills, and sound judgment, • Bias toward action and comfort operating in ambiguity THE CHERRY ON TOP: • Amazing opportunity to shape the employee experience from the ground up, • Join a company during their exciting upwards trajectory! LOCATION: New York City (Onsite) COMPENSATION: $130k-175k base salary + bonus + equity + benefits (exact compensation will vary based on skills, experience, and expertise) What are you waiting for? BURKE UP! Email your resumes today to hello@burketalent.com You can view our other open jobs at: _ (Refer a friend + get a taste of our generous referral bonus program! *Compensation is aligned with experience, level, and role scope. Most offers fall within the mid-range, with the top of the band generally reserved for candidates with extensive, directly relevant backgrounds. Leveling is determined during the interview process

The Safety Representative I is responsible for organizing, coordinating, and executing Health, Safety, and Environmental (HSE) activities for the Gas Operations Division. This role supports training, compliance, incident prevention, and field safety execution across active work sites. Reporting to the Regional Safety Manager, this position operates as a key safety partner to operations, requiring strong field presence and the ability to influence safe work practices in dynamic environments. Key Responsibilities: Field & Operational Safety • Promote and reinforce a culture that delivers safe workers and safe workplaces, • Conduct documented jobsite inspections to ensure compliance with company, state, and federal regulations, • Support and guide field operations in executing safe work practices and job briefings, • Identify hazards and recommend practical, field-driven corrective actions, • Integrate HSE into daily operations and work planning activities Incident Prevention & Investigation • Support and lead incident prevention initiatives, • Assist with and/or lead incident and injury investigations, including:, • Fact-finding and root cause analysis, • Corrective action development and tracking, • Assist in injury/illness case management Training & Workforce Development • Conduct safety orientation and training in a timely, professional manner, • Deliver quality presentations with confidence and effectively in large group settings, • Reinforce safety expectations through field engagement and coaching Administrative & Compliance • Maintain and support safety documentation and recordkeeping, including training certifications, • Ensure compliance with:, • OSHA and DOT regulations, • Company policies and client requirements, • Track and support corrective actions, audits, and training records, • Prioritize internal and external customer service in all safety interactions Qualifications Required • High School Diploma or GED required, • 2–5+ years of safety experience in construction, utility, or industrial environments, • Working knowledge of OSHA and DOT regulations, • Experience supporting:, • Jobsite inspections and audits, • Incident investigations, • Safety training and orientations, • Strong communication and public speaking skills, • Interpersonal and problem-solving abilities, • Time management and the ability to manage multiple priorities, • Excellent follow-up and time management skills, • Proficient in Microsoft Office and Google Workspace, • Valid driver’s license and ability to meet company driving standards, • Ability to work independently and within a team environment, • Willingness to travel up to 80% within Queens, Manhattan, Brooklyn, and Bronx areas. Preferred • Associate’s or Bachelor’s degree in:, • Occupational Safety & Health, • Environmental Health & Safety, • Construction Management or related field, • OSHA 30 (preferred) or other recognized safety certifications, • Experience in urban work environments (traffic and pedestrian control), • Familiarity with utility operations, civil construction, or gas construction

About Us: Our passion at EXL is enabling organizations to achieve a measurable, competitive advantage through Data Management. We partner with our clients to design and implement scalable, accessible, and innovative solutions. Our goal is to make sense of data to drive client’s business forward through data strategy, data governance and building cloud data platforms. EXL is a leading data analytics and digital operations and solutions company that partners with clients to improve business outcomes and unlock growth. By bringing together deep domain expertise with robust data, powerful analytics, cloud, artificial intelligence (“AI”) and machine learning (“ML”), we create agile, scalable solutions and execute complex operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media, and retail, among others. Focused on driving faster decision-making and transforming operating models, EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect. Headquartered in New York, our team is over 60,000+ strong, with more than 50 offices spanning six continents. Management Consultant: Data, Analytics & AI Consulting (Insurance) Overview: We are seeking a Senior Management Consultant to serve as a strategic client leader for a major Fortune 500 insurance client. This individual will bring deep experience in executive‑level partnership, digital transformation consulting, and Gen AI advisory. This role is a strategic partnership and client success leadership role, focused on executive engagement, value realization, visibility across large programs, and long‑term account and revenue growth. This person will act as a focal point for orchestration and visibility, responsible for: • Communicating progress, outcomes, and value delivered by multiple EXL teams to client executives who do not have direct day‑to‑day visibility into all initiatives, • Synthesizing delivery inputs into concise, executive‑ready narratives focused on outcomes, impact, and strategic alignment, • Championing EXL’s differentiated value, including both tangible results and intangible contributions such as thought leadership, innovation, and partnership maturity Responsibilities: Advisory: • Conduct stakeholder interviews and perform high level data and business process analysis., • Research Gen AI tools and market trends., • Create roadmaps for strategic solutions., • Present proposals in conjunction with the sales team to senior client leadership. Executive Partnership & Stakeholder Management • Build and maintain trusted relationships with senior client executives across technology, data, and business leadership., • Act as the primary conduit between client leadership and EXL delivery leadership. Program & Portfolio Oversight • Maintain a high‑level view of multiple concurrent engagements across business units and delivery teams., • Partner with Delivery Leaders to understand execution health, risks, milestones, and outcomes without directly managing day‑to‑day delivery., • Provide leadership oversight and escalation management when required. Value Storytelling & Client Success • Clearly articulate the outcomes, progress, and impact of EXL initiatives to executive audiences., • Translate complex delivery activity into compelling, business‑focused narratives that reinforce EXL’s value as a strategic partner., • Champion data‑driven outcomes, innovation, and GenAI‑enabled capabilities delivered through platforms such as Palantir. Business Development & Account Growth • Contribute to proposal development and solution shaping for large, complex engagements, with demonstrated experience contributing to multi-million-dollar engagements, • Partner with internal leadership to drive sustained account and revenue growth. Qualifications: • 7+ years operating as a Senior Program Manager or Management Consultant in the IT Services space., • Extensive Insurance or Healthcare domain experience., • Proven experience building and sustaining executive‑level relationships within Fortune 500 organizations., • Demonstrated contribution to proposals and recommendations, • Experience advising on digital transformation, data, analytics, AI, or IT modernization initiatives., • Prior experience supporting or advising clients in the Property & Casualty (P&C) insurance industry or healthcare is required Skills & Attributes • Exceptional executive presence, presentation, and communication skills., • Ability to synthesize complex delivery information into clear, outcome‑focused messaging., • High energy, client‑centric mindset with a passion for driving excellent outcomes., • Strong storytelling skills that create excitement and confidence in recommended solutions.

• Immediate full time role but must have previous Insurance Company HR experience, • Leading national insurance manager specializing in Real Estate, Hospitality, Art/Collectibles, Restaurants, Construction, Environmental Risk & Reinsurance programs, • Partners with top-rated insurance carriers to deliver exclusive programs to a national network of agencies and brokerages, • Collaborative, growth-focused culture committed to innovation, client success, and building a best-in-class workplace, • Strategic HR advisor partnering with senior leadership to align people strategy with business goals, • Drives organizational performance through talent management, workforce planning, employee engagement, and change leadership, • Leads HR initiatives supporting growth, culture, and operational excellence, • Align HR strategies with long-term business objectives and organizational planning, • Lead talent management initiatives including succession planning, retention, leadership development, and performance management, • Partner with business leaders to design and implement talent programs, incentives, and employee value proposition initiatives, • Manage complex employee relations matters, investigations, and manager coaching, • Drive organizational development, restructuring, and change management initiatives, • Identify skill gaps and implement training and development programs, • Analyze HR metrics and workforce data to support strategic decision-making and KPIs, • Bachelor’s degree in HR, Business, or related field required; MBA/MSHR preferred, • 8+ years progressive HRBP experience, • Insurance, or professional services industry experience required, • Strong executive presence and ability to influence senior leaders, • Expertise in organizational design, workforce planning, employee relations, and change management, • Experience with growth environments, M&A integration, and specialized talent segments, • Strong analytical skills with advanced Excel and workforce analytics experience, • HRIS proficiency (e.g., Workday); SHRM or PHR/SPHR certifications preferred, • Comprehensive medical, dental, and vision coverage, • 401(k) with company match and immediate vesting, • Generous PTO, paid holidays, paid parental leave, and sabbatical every 7 years, • Summer Fridays and flexible work/life balance programs, • Wellness benefits including EAP, telemedicine, and Peloton membership, • Professional growth and development opportunities

Machine Shop / Facilities Manager Location: Englewood, NJ Reports to: President Department: Production Direct Reports: Planner, Machinists, Assembler, Welder Indirect Reports: Purchasing Representative, Production Control Supervisor, Warehouse/Shipping & Receiving Supervisor, Assembly & Test Engineer About the Company Flowtec Group has partnered with a well-established rotating equipment and spare parts manufacturer on their search for a Machine Shop / Facilities Manager. Our client operates a multi-million-dollar precision manufacturing facility serving demanding industrial markets. Position Summary The Machine Shop / Facilities Manager is responsible for managing and continuously improving all operational aspects of the manufacturing facility. This is a hands-on, high-energy leadership role reporting directly to the President. Key Responsibilities • Ensure a safe, OSHA, and environmentally compliant workplace, • Manage facilities operations and lead modernization initiatives, • Supervise machinist, assembly, and welding personnel, • Coach direct and indirect employees to maximize morale, engagement, and productivity, • Utilize visual metrics to provide constant feedback on performance vs. plan and continuous improvement goals, • Own capacity, expense, inventory, and capital investment budgeting and forecasting, • Lead machine shop and test area capacity planning, • Manage all aspects of the supply chain, including supplier selection and contract negotiation, • Oversee critical shop activities including production planning, preventative maintenance, and continuous improvement, • Utilize EPICOR Release 10 ERP system to schedule and track production transactions, • Interface with customer representatives and third-party quality assurance organizations during shop inspections and customer witness testing, • Participate in the Quality Review Board, • Drive 5S and lean implementation, • Reduce slow-moving inventory and manufacturing costs, • Provide cost estimates for sales and engineering in support of proposal and product development activities Required Qualifications • Minimum 10 years of machine shop supervisory experience, preferably in a high-precision manufacturing environment, • Engineering degree or equivalent work experience, • Strong CAD/CAM, CNC, and manual machine tool knowledge and experience, • Basic knowledge of ASME welding and pressure vessel code requirements, • Ability to read engineering drawings and specifications, • Experience working within ISO or Military Standard Quality assurance systems, • Working knowledge of Microsoft Office, • Root cause analysis, problem solving, and corrective action implementation, • Basic understanding of casting techniques and casting quality control, • Continuous improvement mindset and drive, • Leadership and coaching skills, • Desire and aptitude to grow into more senior positions within the company

About the job About the Company Lakeview Law Group provides legal services including comprehensive support to consumers seeking to resolve debt through consolidation and negotiated credit terms. We guide clients through every stage of the process- from onboarding and account management to negotiations and program graduation. We currently service over 10,000 active clients across 30+ states. Lakeview prides itself in providing transparency, integrity, and a premier customer experience to every client enrolled. Title: Vice President, Operations Location: New York 10018 (onsite Mon-Fri) Compensation: $120,000-$150,000 About the Job As the Vice President of Operations, you will be a vital member of our senior leadership team, overseeing the Debt Resolution Division. In this key role, you will collaborate with executive leadership to lead a team of customer service agents and negotiators handling day-to-day service needs of our clients. This is an exciting opportunity to develop strong performers into exceptional ones by establishing the operational discipline that sets industry benchmarks. This is a hands-on leadership role where you’ll balance team development with high-level operational delivery while partnering closely with Client Success, Escalations, and Negotiation teams. Key Responsibilities: • Leadership: Oversee, coach, and develop all teams under the Lakeview Law Group., • Cross-Functional Collaboration: Work with leaders and subsidiaries to drive holistic results through effective communication and influence., • Issue Resolution: Manage escalated issues and design new workflows/strategies to mitigate recurring challenges., • Process Optimization: Analyze department structures and implement enhancements through organizational changes, updated scripting, and refined job duties., • Financial Oversight: Create budget proposals and structural changes backed by rigorous cost benefit analyses and projections., • Strategy & Culture: Lead team meetings to communicate vision, set goals and foster department engagement, • Data & Reporting: Develop and enhance reporting dashboards to track performance, growth and shortfalls., • Resource Management: Manage staffing levels and budgets to ensure all departmental goals are met., • Direct Engagement: Interface with clients during high-level escalations or as an individual contributor to support retention efforts., • Decision Making: Maintain a deep understanding of the business to guide managers and make critical, results-driven decisions. Performance is measured against the position goals and defined outcomes as outlined by the position Qualifications: • Bachelor's Degree or equivalent professional experience., • 5+ years of Debt Settlement industry experience., • 8+ years of Management Experience at the Senior Manager, Director or VP Level., • Exceptional organizational, analytical, and communication skills., • A strong sense of professional and personal accountability., • The ability to adapt quickly to changes in process, technology, and leadership strategy., • Proven track record of coaching and leading multi-disciplinary teams. Benefits & Perks • 401(k), • Health, Dental, and Vision insurance, • Paid Time Off (PTO) Employment at our Company is based upon merit, ability, and qualifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.

About the Job Are you passionate about building high-value relationships and delivering premium, personalized experiences in a fast-paced iGaming environment? We’re seeking a VIP Manager to join our growing team in Fort Lee, NJ. This role is centered on managing and nurturing a portfolio of high-value players, executing tailored engagement strategies, and driving long-term loyalty and revenue growth. You’ll act as a trusted point of contact for VIP clients, combining relationship management with data-driven decision-making to elevate the player experience. 📍 Location: Fort Lee, New Jersey ⏰ Work Mode: Onsite (Monday - Friday) The Role 🛠️ As a VIP Manager, you’ll be responsible for delivering a best-in-class, “white-glove” experience to our most valuable players. You’ll collaborate cross-functionally with CRM, Marketing, and Payments teams to ensure seamless service, while leveraging player insights to maximize engagement, retention, and lifetime value (LTV). What You’ll Do 🚀 • Build and maintain strong, long-term relationships with high-value players to maximize retention and LTV., • Serve as the primary point of contact for VIP accounts, managing day-to-day communication and resolving issues სწრაფly and professionally., • Execute targeted retention and reactivation campaigns to reduce churn and increase engagement., • Analyze player activity, tracking key metrics such as handle, GGR, and frequency to optimize reinvestment strategies., • Collaborate with CRM, Marketing, and Payments teams to deliver tailored bonuses, gifts, and exclusive experiences., • Ensure all VIP interactions comply with Responsible Gaming standards and NJDGE regulations., • Act as an escalation point for VIP concerns, applying strong de-escalation and problem-solving skills., • Stay informed on competitor VIP programs and industry trends to continuously enhance offerings. What We’re Looking For 🎯 • 2+ years of experience in VIP Management or Senior Account Management within iGaming or sports betting., • Strong understanding of the New Jersey iGaming market and regulatory landscape (NJDGE)., • Proven ability to analyze player data and drive retention and revenue strategies., • Excellent interpersonal and communication skills, with experience managing high-profile clients., • Experience with CRM platforms (e.g., Salesforce, Optimove) and strong Excel proficiency., • Ability to work onsite in Fort Lee, NJ, with flexibility for evenings, weekends, and peak sporting events., • Background in luxury hospitality, customer relationship management, or similar client-facing roles is a plus. Why Join 💎 Join a dynamic and fast-growing iGaming team where your impact on VIP engagement and player experience will be highly visible. You’ll work in a collaborative, international environment with real opportunities for growth and career advancement. ✅ Benefits: Medical, dental, vision insurance + 401K ✅ Perks: Generous PTO, team celebrations, subsidized in-office meals ✅ Culture: High-performance, collaborative, and growth-oriented environment If you’re driven to deliver exceptional VIP experiences and thrive in a high-energy, results-focused setting, we’d love to hear from you. 👉 Apply now to join our Fort Lee team.

About Alpha Alternatives Alpha Alternatives, a part of Alpha Group, is a fast-growing global consulting firm, focused on leading digital and operational transformation projects for the alternative investment industry (consisting of private equity, real estate, private debt, credit, and infrastructure). We are known for our expertise, innovation, and commitment to delivering exceptional value to our clients. Our people work side by side with our clients to help them identify, address, and resolve the key operational and technology challenges within alternative investments and financial services firms. We often find that some of the best innovation comes from within and our role is to help empower client teams to drive the change that is required. Collaborating and supporting our clients are the key attributes we look for in our consultants as well as professionals who have experienced the challenges and enabling technologies firsthand. The Opportunity As a Manager within our Real Assets North America Team, you will play a leading role in Alpha Alternatives' most dynamic and growing practice, helping clients better leverage technology and data to achieve their business goals. The ideal candidate brings a combination of deep industry knowledge, strong project leadership, and the ability to develop and manage both client relationships and engagement teams. You will lead client engagements end-to-end, taking ownership of project delivery, team coordination, and stakeholder management. You will be responsible for structuring workstreams, managing junior resources, and ensuring delivery is on time, on budget, and of the highest quality. A critical factor in your success will be your ability to build trusted advisor relationships with clients while fostering a collaborative, inclusive team environment. As you grow within the role, you will also be expected to contribute to business development efforts, proposal development, and the continued expansion of our Real Assets practice. Qualifications and Skills • 6-8 years of proven consulting experience, with at least 2 years in a project or engagement leadership capacity, • Bachelor’s degree in business administration, finance, accounting, information systems, computer science, or a related field; a focus on real estate is a plus but not required, • Master’s degree preferred but not required, • Demonstrated experience managing project teams, including structuring workstreams, delegating tasks, and developing junior consultants, • Track record of leading client engagements independently, with accountability for delivery quality, timeline, and stakeholder communication, • Strong project management skills, including the ability to manage multiple workstreams simultaneously, identify and escalate risks, and drive engagements to completion, • Process improvement mindset, with the ability to identify operational inefficiencies and take steps to improve processes and drive automation, • Excellent problem-solving skills and attention to detail; demonstrated ability to analyze complex challenges from multiple angles and develop practical recommendations, • Strong executive communication skills — written and verbal — with experience tailoring messaging for senior client stakeholders, • Experience in real estate investment management or real estate operations processes, data, and/or technologies preferred, • Highly effective interpersonal skills and emotional intelligence; ability to build lasting client relationships and navigate complex stakeholder environments, • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Project), • Willingness to travel to meet client needs, • CPA, CFA, PMP are a plus but not required Compensation and Benefits • Learning and development: Vast opportunities to self-development, unlimited access to LinkedIn Learning, • Flexible working: Work-life balance with flexible schedule, • Community events: We offer a range of social events and meetups, • 25 days’ holiday in addition to public holidays, • Supplemented medical, dental and vision coverage, • 401(k) with employer match, • Wellness initiatives to promote healthy working, including an allowance for remote working technology, • Access to discounted travel, tickets, events, and more through our benefit partner

Job Title: Senior Technical Agile Project Manager Location: New York, NY (100% Remote Role) Duration: 12+ Months Contract Pay Rate: $56-$66/hr (W2), depending on experience Interview Mode: 1st round via Teams. 2nd round onsite in NYC (despite being remote rote) NOTE: MUST BE ABLE TO ONBOARD FOR FIRST WEEK ONSITE IN NYC. REST OF ROLE IS REMOTE Position Overview Our Fortune 500 client located in New York, NY is seeking a Senior Technical Agile Project Manager to support enterprise Customer Engagement initiatives within the clients' Business Systems Delivery (BSD) organization. This role will lead the delivery of complex, cross-functional technology projects focused on Pega-based platforms, customer operations, and digital transformation initiatives. The ideal candidate will bring strong experience in Agile and hybrid delivery environments, with the ability to manage full project lifecycles from planning through implementation. This individual will work closely with Product Owners, engineering teams, and business stakeholders to drive execution, ensure alignment, and deliver high-quality solutions that meet both business and regulatory requirements. Key Responsibilities Project & Program Delivery • Plan, organize, and manage large-scale, cross-functional IT projects with significant business impact, • Develop and maintain project roadmaps, schedules, and work plans, ensuring alignment with business objectives, • Balance scope, schedule, budget, quality, and risk to drive successful project outcomes, • Monitor progress against milestones and implement corrective actions as needed Agile Delivery Leadership • Lead and facilitate Agile ceremonies including daily standups, sprint planning, backlog grooming, and retrospectives, • Support Agile, Scrum, SAFe, and Waterfall delivery models as required, • Ensure adherence to SDLC and DevOps best practices, • Partner with Scrum Masters and delivery teams to drive continuous improvement Stakeholder & Communication Management • Act as the primary point of contact for business stakeholders, product owners, and leadership teams, • Communicate project status, risks, and key decisions through reports, dashboards, and executive presentations, • Build and maintain strong relationships across cross-functional and geographically distributed teams Delivery Governance & Execution • Ensure compliance with Azure DevOps processes for tracking tasks, defects, and progress, • Define release scope and schedules, ensuring timely and reliable delivery of business value, • Identify and remove delivery impediments, escalating risks when necessary, • Oversee quality assurance processes and support testing, validation, and knowledge transfer Team Leadership & Coordination • Lead and mentor project teams, defining roles and responsibilities to optimize performance, • Coordinate activities across internal teams, vendors, and subcontractors, • Foster a collaborative, high-performance team environment Continuous Improvement & Process Optimization • Identify opportunities for process improvement, reuse, and efficiency gains, • Define and maintain project management processes, standards, and best practices, • Drive data-driven decision making through metrics, KPIs, and performance tracking Required Qualifications • Strong experience as a Technical Project Manager / Agile Delivery Lead in enterprise environments, • Deep knowledge of Agile, Scrum, SAFe, Waterfall, SDLC, and DevOps methodologies, • Proven experience managing complex, cross-functional IT projects, • Experience with Azure DevOps for project tracking and delivery management, • Strong experience with API integrations and cloud-based project delivery (Azure preferred), • Demonstrated ability to manage stakeholders, risks, and competing priorities, • Excellent communication, facilitation, and leadership skills, • Ability to operate effectively in a fast-paced, Agile environment Technical Skills Must Have • Agile Delivery Leadership, • Technical Project Management, • API Integration, • Cloud Migration / Cloud Delivery Management, • Azure DevOps, • Product Roadmap Development & Communication, • Strong Stakeholder Management, • Excellent Communication Skills Nice to Have • Experience with Pega platforms, • Experience in Customer Engagement or Utilities domain, • Agile certifications (Scrum, SAFe, PMP) About Seneca Resources At Seneca Resources, we are more than just a staffing and consulting firm, we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact. When you work with Seneca, you’re choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way. Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.

Sullivan is seeking an Associate Director, Analytics to lead and evolve how we measure, report, and optimize experiences and campaigns. This role bridges creative, strategy, and technology—ensuring our clients have the data, tagging, and insights they need to make smarter decisions. The ideal candidate will have a thorough understanding of analytics; both from a brand and client engagement perspective as well as a track record of successfully building analytic approaches and conducting qualitative research across a broad mix of clients and marketing objectives. A major responsibility of this role will be to build upon the Sullivan approach, deliverables, and infrastructure for analytics for existing clients as well as provide measurement guidance on all new business pitches. In addition, this candidate will work alongside the Sullivan growth team to report results, drive data driven tests and continually optimize our own marketing program. This is a unique opportunity to own and grow Sullivan’s analytics foundation-- to help drive innovation, the use of AI and thought leadership throughout a vibrant and dynamic organization. From tagging and dashboards to measurement frameworks and client strategy. You’ll help shape how data drives creativity, performance, and storytelling for clients across financial services, higher education, and technology. You’ll work hands-on with Google Tag Manager, GA4, Looker Studio, and Tableau to implement tracking, build dashboards, and deliver actionable insights. You’ll also lead the development of measurement frameworks and transform business requirements into clear, data-driven analytics plans. This role combines analytical depth, technical implementation, and client partnership. Key Responsibilities • Measurement & Strategy, • Lead the development of measurement frameworks that define KPIs, success metrics, and reporting methodologies across websites, campaigns, and digital experiences., • Translate business objectives into analytics strategies, identifying the right data, KPIs, and visualization approach for each engagement., • Partner closely with creative, strategy, and digital teams to ensure analytics aligns with client goals and brand priorities., • Partner with strategy to develop qualitative and quantitative research plans and recommendations., • Oversee research execution directly or through a third-party partnersContribute to the codification of Sullivan’s measurement approach, creating scalable templates and best practices., • Tagging & Implementation, • Implement and maintain website tracking through Google Tag Manager (GTM)—including custom events, triggers, and variables for form submissions, scroll depth, video views, and other interactions., • Collaborate with developers to ensure robust data layer design and accurate event tracking across all environments., • Conduct QA and validation of all tagging implementations to ensure clean, consistent data capture., • Maintain documentation and changelogs for tagging and tracking updates., • Dashboarding, Reporting & Data Architecture, • Build and evolve dashboards in Looker Studio and Tableau, ensuring consistency, clarity, and a strong visual narrative., • Understand how analytics data flows across tools (GTM → GA4 → Looker Studio/Tableau → database) and assist in maintaining integrations with SQL databases., • Deliver reports and dashboards that connect data to business outcomes through clear storytelling and visualization., • Client Leadership & Insights, • Lead analytics relationships with clients, serving as the go-to expert for measurement, reporting, and optimization discussions., • Present insights, recommendations, and performance narratives in a way that bridges technical depth and strategic clarity., • Identify opportunities to enhance measurement sophistication and evolve analytics deliverables., • Guide internal and client teams in understanding analytics impact and next steps., • Suggest opportunities for integrating data and measurement into projects., • Operational Excellence, • Help improve Sullivan’s internal analytics processes, QA standards, and documentation practices., • Support new business efforts by advising on measurement strategy and analytics deliverables., • Mentor junior analysts and contribute to building the agency’s overall analytics maturity. Knowledge And Skills Required • Bonus: familiarity with SEO and AEO analytics, A/B testing, or workflow automation tools such as n8n or Alteryx., • 5–8 years of experience in digital, web, or marketing analytics (agency experience preferred)., • Advanced proficiency with Google Analytics 4 (GA4), Google Tag Manager (GTM), Looker Studio, and Tableau., • Strong hands-on experience tagging websites for custom events, triggers, and data layer variables., • Understanding of data layers, event parameters, and schema design for analytics tracking., • Working knowledge of PostgreSQL or other relational databases., • Proven ability to translate business questions into analytics plans and deliver insight-driven recommendations., • Excellent communication and presentation skills—able to synthesize data into compelling narratives for creative and business audiences.

Leading writer of Property & Casualty Reinsurance is seeking a Workplace Services Coordinator to support their New York office operations/facilities. I have been supporting this client for 20+ years and I can sincerely say they have the best, most employee centric, corporate culture of any client I’ve worked with. Their global team shares a passion for solving their customers’ problems through a collaborative and entrepreneurial culture that empowers employees and rewards creative thinking. • This is a 5 day per week in office position (7:30 – 3:30, Monday to Friday, hours are flexible) located in midtown Manhattan very close to all major transportation hubs. About the Position Reporting to the Office Manager-Team Lead, The Workplace Service Coordinator supports daily office operations and plays a key role in ensuring a safe, organized, and hospitable work environment. This role provides hands‑on facilities and workplace services support, assists with administrative tasks, and contributes to global initiatives. Key Responsibilities This is a varied and wide-ranging role, with responsibilities including: • Support the Office Manager–Team Lead with various projects and operational initiatives as needed., • Assist in the deployment and daily use of the ServiceNow Workplace Service Delivery (WSD) platform, ensuring workplace requests, reservations, and service workflows are accurately routed, tracked, and resolved during and after the rollout., • Maintain a high standard of workplace presentation by ensuring all meeting rooms and shared spaces are orderly, properly equipped, and ready for use. Support setup and breakdowns, including furniture rearrangement in the Boardroom, Event Space, and Training Room prior to Town Halls, Company Staff Meetings, and other large events., • Replenish supplies in pantries, and storage areas; track usage and assist with inventory management., • Conduct regular walkthroughs to identify maintenance needs or service gaps; escalate issues when needed., • Support the Senior Facilities Coordinator with vendor‑related tasks for key onsite services, providing backup coverage as needed., • Provide backup to Reception and Senior Facilities Coordinator, including assisting with mailroom operations (receiving packages, distributing deliveries, preparing outgoing shipments) and offering ad‑hoc reception backfill such as visitor assistance and seating management., • Support the team in coordinating and promoting workplace Environmental, Social, and Governance (ESG) initiatives, including sustainability, wellness, and community engagement efforts., • Receives and organizes large equipment shipments, ensuring proper storage, accurate inventory tracking, and readiness for use by the support team; supports inventory management and ordering of office supplies and equipment for both Facilities and IT as needed, • Able to lift and safely handle items up to 30 lbs. Candidate Qualifications: • Minimum 2 years of experience in workplace services, hospitality, or office coordination, ideally in Finance or Insurance., • High school diploma or equivalent required., • Proficiency with Microsoft Office., • Experience coordinating workplace services, facilities maintenance, and events., • Excellent communication and interpersonal skills., • Strong organization, planning, and attention to detail., • Ability to adapt under pressure and shift priorities., • Professional, reliable, and able to maintain confidentiality., • Ability to lift items as needed for operational setups., • Ability to travel to the New Jersey office occasionally on occasion.

Who We Are: • SPECTRAFORCE is at the forefront of redefining the staffing, technology, and consulting sectors. Privately and diversity-owned, we're among the fastest-growing firms in the US, on a short-range mission to hit the $1B revenue mark. Our success is rooted in the principle of human connection, epitomized by our NEWJOBPHORIA ethos - the joy and freedom in work that empowers our team and clients to excel. The Opportunity: • The Client Services Coordinator will work closely with the designated CS team overseeing our client accounts. This role is responsible for supporting various aspects of the interview process, including assessing candidates qualifications and suitability for open positions, and making hiring recommendations. Additionally, this position assists with identifying opportunities for revenue expansion within our existing accounts. A Glimpse Into Your Day: • Conduct candidate phone and/or video screenings, interview prep and debrief, as well as coaching of candidates., • Independently review and qualify candidate resumes based on qualifications gained during client intake calls., • Create interview packets, review interview schedules, and request interview feedback., • Assist with scheduling and note-taking for supplier calls, as well as coordination of interview days and job fairs., • Facilitate negotiations of pay and margins based on candidates and clients expectations., • Follow standard operating procedures for client and update internal/HRIS systems accordingly., • Serves as the first point of contact for associates regarding HR and workplace safety inquiries and concerns., • Coordinate with Onboarding Team to provide background check updates to candidates while contributing to strong and consistent candidate engagement., • Track and monitor client metrics to determine creative ways to improve processes for success., • Conduct quality audits of delivery-team work performance to determine effectiveness of communication and areas of improvement., • Seek out prospective business opportunities with existing clients., • Utilize direct manager contacts to coordinate meetings for hiring managers to engage with account executives., • Foster strong relationships with key stakeholders within existing accounts to understand their evolving needs., • Act as a liaison between clients and internal teams to ensure seamless service delivery., • Collaborate closely with the client services team to identify opportunities for revenue growth within existing accounts., • Assist other team members as needed and perform other duties assigned. Who You Are: • High School Diploma/GED, • Minimum one (1) year of professional or customer service experience, • Strong work ethic and ability to work in a fast-paced, rapidly changing environment, • Excellent written and verbal communication, • Excellent organizational and time management skills, • Bachelor's degree (preferred) Exclusive Benefits: • A strong cultural environment, recognized by Inc. Best Workplaces and Womens Choice Awards, with 72% female leadership., • Unlimited PTO, • A comprehensive suite of health, dental, vision, and other insurances, • 401(k) plans with employer matching, • Reimbursements for gym membership* Join Us: • Eager to make a mark? Were thrilled to meet you! Start your journey to NEWJOBPHORIA. Lets embark on this exciting path together!, • SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at nahr@spectraforce.com if you require reasonable accommodation. *Please note that exact benefits and salary amounts are dependent on location, years of experience, and other factors.

Learning and Development Manager Our client, a hedge fund located in NYC is seeking an Employee Experience and Engagement (Learning & Development) Manager to join their HR team. The ideal candidate will have deep experience in L&D, who can design and facilitate content, with a passion for driving employee growth in a fast-paced environment. The main responsibility will be to manage and deliver impactful learning programs to support the development of employees at all levels. Key Responsibilities Program Management • Manage the end-to-end delivery of regional offerings, including planning, scheduling, logistics and evaluation, • Coordinate with internal stakeholders and external vendors to ensure smooth execution of training initiatives, • Track program metrics to measure effectiveness, impact and as well as identifying areas for improvement., • Maintain detailed project plans, timelines, and budgets for learning initiatives Program Facilitation • Experienced with hosting and facilitating regional sessions; briefing speakers, hosting programs, and facilitating and conducting learning workshops, • Proficiency in designing workshops, • Able to localize learning content and materials to ensure relevance for the region while maintaining global standards Stakeholder Collaboration • Build strong relationships with internal teams to align learning initiatives and business goals, • Act as a point of contact for employees seeking learning opportunities and career development, • Support and advise department leaders within the region Measurement and Analysis • Manage course registrations, attendance, and report on program outcomes, • Compile data and analytics to assess the impact of learning programs, • Provide general administrative support Qualifications: • Bachelor’s degree with 7+ years of experience in learning and development, program management, or a related field of experience, • Self-directed, solution orientated and organized problem solver, • Outstanding oral and written communication skills, • Strong program management skills including the ability to manage multiple projects simultaneously and meet deadlines, • Strong interpersonal skills working collaboratively across a global team of colleagues Salary Range: 160-250K base depending on experience Work Environment: 5 days in office

Title: Junior Data Entry Location : New York, NY Target Start Date : TBD Type: (C, CTH, D) 9-12 months Pay Rate / Salary (Ranges OK) : $21-22/hr Looking to hire an individual within the Investor Relations group, focused on Investor and Onboarding Services for an important new engagement. This individual will focus primarily on subscription support for new and existing investors. Responsibilities • Provide support throughout onboarding of new and existing investors for an important new engagement model, • Support a high-profile fund manager and distributor in their fundraising efforts by assisting their clients through the subscription process, with a strong dedication to successful client outcomes. Welcome to ConsultNet and the family of companies, Tekne, SaltClick, TechBridge, and OmniMedia. As a premier national provider of technology talent and solutions, our expertise spans across project services, contract-to-hire, direct placement, and managed services both onshore and nearshore. Celebrating more than 25 years of partnership with a diverse client base, we've crafted rewarding opportunities for our consultants, fostering high-performing teams that deliver impactful results. Over the last few years thousands of consultants have found their calling with us in roles that have made a meaningful impact on their lives, enhanced their career, challenged them, and propelled them towards achieving their personal and professional goals. At the ConsultNet family of companies, we believe effective communication is crucial in aligning the right job with your unique skills and professional aspirations. To us, it's all about the personal approach we take and the values we uphold. Our comprehensive service offerings cover a wide range of technology positions across key markets nationwide. Client more at _ . We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.

Our client is a rapidly growing, venture‑backed global advisory firm with more than 700 employees across 10 offices on three continents. They are seeking a Manager of NetSuite Advisory to join their exceptional New York–based Managing Director and help build and scale a NetSuite consulting and implementation practice. This highly visible role will play a key part in driving business development and expanding the practice into a recognized market leader in NetSuite solutions. The firm recently achieved a Series C raise, fueled not only by its advisory services but also by proprietary software products that create long‑term client relationships well beyond the initial consulting engagement. Hybrid environment requires 1 day a week in their Midtown office. About the Role We are seeking a NetSuite professional with a strong understanding of core financial business processes and hands-on NetSuite implementation experience. This role will be responsible for analyzing business needs, designing tailored NetSuite solutions, and guiding clients through successful ERP implementations. The ideal candidate will have expertise in finance and accounting workflows, system configurations, and best practices for optimizing NetSuite to meet business objectives. Key Responsibilities • Lead and support NetSuite implementations, configurations, and optimizations, ensuring alignment with business requirements., • Analyze and map core financial processes (e.g., General Ledger, AP/AR, Revenue Recognition, Fixed Assets, Procurement, Inventory, Financial Reporting)., • Collaborate with stakeholders to gather requirements, document processes, and translate business needs into NetSuite solutions., • Configure and customize NetSuite, including workflows, scripts, saved searches, and reports, to enhance system functionality., • Identify opportunities for process automation and efficiency improvements within NetSuite., • Provide user training, support, and documentation to ensure effective system adoption., • Work closely with cross-functional teams, including Finance, IT, and Operations, to ensure seamless integration and system scalability., • Assist in data migration, system testing, and troubleshooting during implementation and post-go-live support., • Stay up to date with NetSuite updates and industry best practices to provide proactive recommendations. Qualifications & Experience • 5-6 + years of experience in NetSuite implementation and consulting, with a focus on financial modules., • Strong knowledge of accounting principles, financial reporting, and core business processes (CPA or finance background is a plus)., • Hands-on experience with NetSuite configurations, SuiteFlow, SuiteAnalytics, and saved searches., • Experience in business process mapping and optimization within NetSuite., • Strong analytical and problem-solving skills, with the ability to translate business needs into system solutions., • Excellent communication skills and the ability to lead discussions with stakeholders and end-users., • Experience with SuiteScript, integrations, or other ERP systems is a plus. Why Join? • Opportunity to work with a dynamic team in a fast-paced environment., • Gain exposure to diverse industries and complex NetSuite implementations., • Career growth opportunities and continuous learning in ERP solutions.

Sales Manager, A&D - East, Kallista Work Mode: Remote Location: Remote – New York area Opportunity The Sales Manager A&D - East is responsible for accelerating top-line sales through strategic relationship cultivation with high-end interior design, architecture, and luxury home builders. With a luxury-first mindset, this role will elevate the Kallista & Robern brands among premium audiences, targeting marquee residential projects. This individual is the face of Kallista & Robern to the trade, driving influence, education, and specification. SPECIFIC RESPONSIBILITIES Strategic Business Development • Design and execute a strategic market engagement plan focused on ultra-luxury residential projects., • Develop deep, trust-based relationships with principals, design directors, and senior designers at target A&D residential firms., • Champion Kallista & Robern's legacy of artisanal craftsmanship and engineering to inspire aspiration and a define a new standard of timeless luxury., • Conduct targeted outreach to influential decision-makers shaping iconic, publication-worthy residential design work. Sales & Brand Advocacy • Identify and influence key specifiers early in the design process to drive inclusion of Kallista & Robern in project specifications., • Orchestrate targeted design dinners and strategic brand activations for the A&D community, executed independently or in coordination with showroom partners as appropriate, while aligning with the regional sales manager and sales operations to stay in budget and drive measurable results., • Leverage CRM to actively track engagements, meetings, CEUs, and lunch & learns – continuously refining the strategy with a growth mindset to maximize market impact. Thought Leadership & Social Selling • Represent Kallista & Robern at premier design events and industry shows, positioning yourself as a trusted expert in luxury plumbing and wellness solutions., • Develop a strong professional presence on LinkedIn and Instagram, sharing trend-forward content that resonates with the design community., • Cultivate social selling with a strategic approach to building and sustaining impactful local communities. Product & Market Intelligence • Maintain expert-level knowledge of Kallista & Robern’s full product portfolio and innovations in luxury bath and kitchen design., • Collaborate with marketing and category teams to identify product and pricing gaps; provide feedback based on client insights., • Benchmark competitive luxury brands to differentiate Kallista & Robern through design, materials, and customization. Cross-Functional Collaboration • Align efforts with regional territory to foster a seamless, collaborative trade experience that drives mutual success., • Collaborate with commercial projects team to seamlessly hand off qualified leads and support specification continuity across large scale and hospitality driven projects. Skills/Requirements • Bachelor’s degree in Interior Design, Architecture, Business, or a related field preferred., • 5+ years of experience in high-touch, relationship-based sales—ideally in the luxury design or decorative plumbing industry., • Highly polished presentation skills, with the ability to engage audiences effectively both virtual and in person settings., • Proven ability to influence A&D specifications on high-end projects., • Strong design acumen and ability to speak fluently about aesthetics, materials, and form/function., • Experience in CRM systems and social platforms (LinkedIn, Instagram) with a personal presence aligned to the luxury trade., • This position is based in New York with additional travel to Pennsylvania, New Jersey, Delaware, Maryland, Connecticut, Rhode Island, Massachusetts, New Hampshire, Maine, Vermont and Toronto, Canada., • This role requires overnight travel, up to 30%. #LI-Remote #LI-KZ1 Applicants must be authorized to work in the US without requiring sponsorship now or in the future. We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you’ll have access to your applicable benefit programs from your first day on the job, with no waiting period. The salary range for this position is $96,800 - $149,100. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive compensation. Why Choose Kohler? We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we’re driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler’s policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact _. Kohler Co. is an equal opportunity/affirmative action employer.

Are you an experienced customer success professional who thrives on building trusted relationships with sophisticated investment management clients? Do you enjoy partnering with enterprise stakeholders to drive product adoption, measurable outcomes, and long-term value? Are you excited to operate at the intersection of financial services, SaaS, and AI-powered technology while shaping strategic customer journeys? If so, we invite you to be a part of our innovative team. As a Strategic Customer Success Manager, you will own and grow relationships across a portfolio of mid-enterprise and large investment and wealth management firms. You will guide customers from onboarding through long-term maturity, accelerating time-to-value, driving adoption, and identifying opportunities for expansion. This role sits at the center of customer outcomes, partnering closely with Sales, Product, and Support to ensure alignment between client goals and platform capabilities. You will leverage cutting-edge technologies—including AI tools like ChatGPT, Glean, and Claude Code—along with platforms such as Salesforce and Pendo to surface insights, streamline workflows, and deliver proactive, high-impact customer engagement at scale. At Ridgeline, how we work matters as much as what we build. Ridgeliners act like owners, choose growth over comfort, and communicate with transparency. We assume positive intent, bias toward action, and bring solutions—not just problems. We celebrate wins, learn from setbacks, and thrive in a resilient, collaborative, high-performing culture.If this excites you, we’d love to meet you! You must be work authorized in the United States without the need for employer sponsorship. The impact you will have: • Build trusted relationships with investment and wealth management clients to drive adoption, satisfaction, and long-term partnership, • Guide customers through onboarding and implementation readiness to accelerate time-to-value, • Develop and execute strategic account plans aligned to client business objectives and measurable outcomes, • Drive product adoption through training, enablement sessions, and ongoing strategic guidance, • Identify and advance expansion opportunities through increased platform utilization and cross-functional alignment, • Manage renewals and retention strategies while maintaining strong customer sentiment and engagement, • Partner with Sales, Product, Support, and Customer Experience teams to resolve issues and remove adoption barriers, • Advocate for customer needs by translating feedback into actionable insights for internal teams, • Enable customer advocacy through references, case studies, and community engagement, • Build executive and end-user relationships to deepen strategic alignment and long-term value, • Leverage data and AI-enabled tools to monitor health, analyze trends, and proactively mitigate risk, • Collaborate with teammates to share knowledge and continuously improve processes and workflows, • Take ownership of customer outcomes while demonstrating resilience and a growth mindset, • Exemplify Ridgeline’s core values and maintain a strong security-first mindset What we look for: • 8+ years of experience in Customer Success, SaaS account management, consulting, or similar client-facing roles, • Strong understanding of financial markets and the institutional or HNW investment lifecycle across front, middle, or back office workflows, • Familiarity with investment products including equities, fixed income, derivatives, funds, private assets, and FX, • Proven ability to manage enterprise customer relationships and drive product adoption in a B2B SaaS environment, • Excellent communication skills with the ability to engage both executive stakeholders and end users, • Demonstrated ability to manage multiple priorities in a fast-paced, high-growth environment, • Analytical mindset with the ability to translate data into actionable customer strategies, • Comfort leveraging modern tools and AI-driven workflows to enhance productivity and outcomes, • Strong organizational skills and attention to detail across multiple accounts and initiatives, • Ability to collaborate cross-functionally with go-to-market, product, and customer teams, • Willingness to learn and apply emerging technologies within a business domain, • An aptitude for problem solving, • Ability to communicate effectively, • Serious interest in having fun at work Bonus: • Experience working with investment management software platforms, • Familiarity with tools such as Salesforce, Pendo, Slack, Jira, Confluence, and Excel, • Basic understanding of APIs, AWS, or public cloud infrastructure, • Progress toward or completion of certifications such as CFA or CAIA, • Experience contributing to customer advocacy programs, events, or community initiatives About Ridgeline Ridgeline is the first front-to-back system of record for investment managers. Founded by visionary entrepreneur Dave Duffield (co-founder of both PeopleSoft and Workday), the company was created to modernize an industry held back by outdated, disconnected technology. Powered by a single, real-time data set and embedded AI, Ridgeline helps firms automate complexity, accelerate collaboration, and deliver tailored client experiences at scale, without added headcount or risk. Ridgeline is headquartered in Lake Tahoe, with offices in New York, Reno, and the Bay Area, and is recognized by Fast Company as a “Best Workplace for Innovators,” by Frost & Sullivan as a “Technology Innovation Leader,” and by The Software Report as a “Top 100 Software Company.” About Ridgeline Ridgeline is the first front-to-back system of record for investment managers. Founded by visionary entrepreneur Dave Duffield (co-founder of both PeopleSoft and Workday), the company was created to modernize an industry held back by outdated, disconnected technology. Powered by a single, real-time data set and embedded AI, Ridgeline helps firms automate complexity, accelerate collaboration, and deliver tailored client experiences at scale, without added headcount or risk. Ridgeline is headquartered in Lake Tahoe, with offices in New York, Reno, and the Bay Area, and is recognized by Fast Company as a “Best Workplace for Innovators,” by Frost & Sullivan as a “Technology Innovation Leader,” and by The Software Report as a “Top 100 Software Company.” Ridgeline is proud to be a community-minded, discrimination-free equal opportunity workplace. Ridgeline processes the information you submit in connection with your application in accordance with the _. Please review the Ridgeline Applicant Privacy Statement in full to understand our privacy practices and contact us with any questions. Compensation and Benefits The cash compensation amount for this role is targeted at $187,000 - $234,000 OTE. Final compensation amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amount listed above. As an employee at Ridgeline, you’ll have many opportunities for advancement in your career and can make a true impact on the product. In addition to the base salary, Ridgeline employees can participate in our Company Stock Plan subject to the applicable Stock Option Agreement. We also offer rich benefits that reflect the kind of organization we want to be: one in which our employees feel valued and are inspired to bring their best selves to work. These include unlimited vacation, educational and wellness reimbursements, and $0 cost employee insurance plans. Please check out our _ for a more comprehensive overview of our perks and benefits. #LI-Remote

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Senior Developer, you’ll join the team that owns our device-resident agent and expand how 1Password software is installed, configured, and managed across customer devices. You’ll work on a deeply technical client daemon that runs directly on macOS, Windows, and Linux as a background service, with close integration into each operating system. This role sits within an established agent team, but with meaningful ownership of new capabilities. You’ll help design and build the mechanisms that make enterprise deployment simpler, more reliable, secure, and observable at scale, while ensuring they fit naturally into the agent architecture and the broader 1Password platform. While your primary focus will be the endpoint agent and its communication model, you’ll also help shape the contracts and supporting services around it. In practice, that may include prototyping or building lightweight backend components needed to validate workflows, lifecycle behaviors, and end-to-end system design. You’ll help shape our enterprise installation and lifecycle experience end-to-end, ensuring reliability, security, and observability at scale. This is a remote opportunity within Canada and the US. What we're looking for: 5+ years of experience developing system-level or device-resident software for macOS or Windows Strong proficiency in Go Experience developing background services (e.g., Windows Services, macOS launchd) Solid understanding of OS concepts: file systems, permissions, process lifecycle, and privilege boundaries A passion for and experience with security development best practices, coding standards, and design patterns Experience working in a remote-first company or distributed teams. You’re self-driven, with excellent communication skills, and capable of managing your own time effectively. Bonus points for: Experience with Linux system services Familiarity with software installation and update frameworks Experience designing resilient update and rollback mechanisms Experience designing secure client-server communication Experience as a Systems Administrator or Client Platform Engineer Experience troubleshooting production issues on customer devices What you can expect: A remote-first environment where you’ll have the freedom to work from anywhere, with a focus on asynchronous collaboration. Deep ownership of a foundational platform component Minimal meetings, allowing you the time and space to focus on solving complex authentication challenges. Opportunities to make significant technical contributions and lead impactful projects across 1Password’s growing platform. A flexible work environment with the support of a passionate, collaborative team. USA-based roles only: The annual base salary for this role is between $153,000 USD and $214,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $144,000 CAD and $202,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, _. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing . For additional information see our _.

Key Account Manager – Foodservice / CPG Confidential Client – Food Manufacturing & Foodservice Distribution Search Managed by Peskind Executive Search Location Florham Park, New Jersey (50% Travel) Key Account Manager – Foodservice / Distribution Job Type Full-Time Regular Overview Our client is seeking a customer-focused Key Account Manager to support and grow key foodservice and distribution relationships across the United States. This is an opportunity to join a growing food manufacturing organization delivering innovative, high-quality products to national and regional operators. This role offers a strong mix of account management, inside sales support, and growth initiatives within existing accounts. The ideal candidate thrives in a fast-paced environment and enjoys working cross-functionally to drive product adoption and revenue growth. Key Responsibilities • Serve as primary point of contact for assigned foodservice operators and distributor accounts, • Manage product sample requests and follow up to drive sample-to-order conversion, • Support outbound campaigns to grow existing customer relationships, • Provide product knowledge, pricing, and availability to customers and distributors, • Partner with field sales teams to identify new product placement opportunities, • Assist in developing menu applications and value-added customer solutions, • Prepare customer presentations, sales decks, and performance reporting, • Analyze product portfolio to identify growth and profitability opportunities, • Collaborate with distributors to support customer engagement and order fulfillment, • Participate in trade shows, distributor events, and customer meetings, • Maintain accurate customer activity and pipeline tracking within CRM, • Share customer insights with marketing, culinary, and product teams, • Support field sales teams with materials and insights for customer visits, • Travel occasionally for customer meetings and industry events Ideal Background • 3–5 years of account management, inside sales, or customer success experience, • Foodservice, food manufacturing, or CPG industry experience preferred, • Understanding of foodservice distribution and operator relationships, • Experience supporting growth within existing accounts, • Strong analytical and organizational skills, • Ability to manage multiple accounts in a fast-paced environment, • Customer-first mindset with strong relationship-building skills Preferred Experience • Experience working with national foodservice distributors, • Background supporting menu development or product placement initiatives, • Experience supporting outbound campaigns or inside sales growth initiatives, • Familiarity with foodservice sales cycles and distributor-driven environments, • Experience working cross-functionally with sales, marketing, and product teams Requirements • Bachelor’s degree or equivalent professional experience, • Proficiency with Microsoft Excel and PowerPoint, • Experience with CRM platforms (Salesforce preferred), • Strong communication and relationship-building skills, • Willingness to travel occasionally for customer meetings and industry events, • Must be authorized to work in the United States

Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women’s and men’s apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam. Summary: This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Rails in the daily business operations of the store and support all store initiatives set out by management including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals. The Sales Associate reports to the Store Manager. Responsibilities: Performance: • Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved, • Be a support to execute business plans to accelerate the business forward, • Culture: Be an ambassador to the brand and promote the culture of Rails internally and externally Client Centric: • Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall, • Ensure that you deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums), • Follow through on customer journey as required to ensure a content client, • Support the needs of the client through styling advice and suggestion with every engagement, • Solution oriented approach to finding resolutions to customer service issues as necessary Marketing & Community: • In partnership with Store Management Team, bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development Team Player: • Support a positive work environment, • Demonstrate your ability to support a positive environment and partner with teams and throughout store network including cross functional partners, • Support performance initiatives set out by Store Management, • Attend and participate at store meetings as required by the business Visuals: • Support the image of the store and ensure that is in line with corporate standards and store team is upholding these standards Operations: • Support inventory functions as set out by Store Management, • Protect all company assets including cash handling, inventory etc., • Support guidelines surrounding Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise, • Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs as set out by Management, • Ensure personal compliance when completing all processes as it pertains to legal, safety, and internal procedures, • Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary, • Additional projects/ responsibilities may arise in accordance with the needs of the business Requirements: • At least 1+ years of experience in a retail apparel environment preferred, • Fashion enthusiasts and retail experience within women’s and men’s apparel preferred, • Ability to effectively create, manage and adhere to deadlines, • Familiar with key retail performance indicators, • Adaptable, a sense of openness, active listener, and compassionate, • Strong organizational skills, writing and communication skills, • Comfortable and savvy with computer technology and software within PC and iOS platforms, • Ability to climb ladders, • Ability to lift 25+ lbs. Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.

ONIVERSE is looking for a dynamic Store Manager based in New Jersey to join its Sales Force and bring the Calzedonia brand to success! Job Title: Intimissimi Store Manager of Short Hills Department: Sales Force Reports to: District Manager Location: NJ FLSA: Exempt Annual Salary: $55/$65K USD Job Overview: The Store Manager is a people and business-oriented profile, which is the key reference point for the store team and will be responsible for overseeing the efficient operations of the store. Our Store Managers always lead their teams by sharing their passion for client service and expertise in fashion. With a people-oriented mindset, Store Managers strive to effectively train and develop their teams to become future leaders. The Store Manager sets the tone for the store team and is crucial in creating a memorable in-store experience that builds lasting relationships with customers and solves their lifestyle needs. This role is critical in supporting the execution of the store strategy to achieve performance goals and drive profitable sales growth through all aspects, including customer and product operations, merchandising, and talent development. The Store Manager approaches challenges with an innovative mindset and sees the big picture executing the mission with a positive attitude and great professionalism. Responsibilities: • Ensure compliance with company policies and procedures., • Demonstrate sales leadership by playing an active role on the sales floor through customer engagement with top clients, ensuring the highest level of customer service is provided., • Enforcing exceptional customer service, maximizing and expanding customers’ portfolio utilizing your ability to multi-task projects in a dynamic, fast-paced work environment, • Ensure Clients follow-up by the Sales Team, with customized proposals specifically tailored for their needs, • Achieve and exceed personal sales and productivity goals agreed upon with the District Manager, • Always representing the brand’s standards for a high-level customer experience, • Be a mentor for your team, inspiring and leading them through product knowledge and brand awareness, • Proactively follow current competitors and fashion trends, • Attract, recruit and retain a high performing team in an inspiring work environment, • Promote brand awareness, establish store presence and capture competitive market share through community outreach and company sponsored events Qualifications: • Eligibility to work in the US for any Employer, • High School graduate or equivalent, • Minimum 4 years of experience in customer service and contemporary retail industry preferred, • Strong verbal and written communication skills, • Commitment, being self-motivated and goal oriented, • Problem solving, • You are able to work a flexible schedule, including nights, holidays and weekends, • You are a people person! Working with a team to accomplish store goals, genuinely enjoying an environment of fun music and building connections with our guests for the best shopping experience., • You are able to lift in excess of 20 pounds and stand for long periods of time, bend, stretch, fora short distance engages in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance including climbing a ladder and use a step stool How we do it: • Open Minded, • Pragmatic, • Authentic, • Passionate, • Dynamic, • Team Player Oniverse was founded in 1986 close to Verona, Italy with the aim to create a new way of selling hosiery and beachwear for women, men and children, through a franchising sales network. More than thirty years later, Oniverse boasts more than 5,600 shops throughout the world with different brands such as Calzedonia, Intimissimi, Falconeri and Tezenis. The success of Oniverse is the result of a number of factors: the huge range of products, the particular attention paid to fashion and the unbeatable quality-price ratio. These are some of the features that have enabled Oniverse to satisfy even its most demanding customers.

Key Account Manager — Activation Sales Sharingbox USA | Hybrid (NYC-based) About Sharingbox Sharingbox is a global leader in experiential photography, delivering revenue-generating photo experiences for leading attractions, entertainment venues, and brands across 20+ countries. Backed by DNP Group, we design and operate both event-based activations and permanent (fixed) photo solutions that enhance guest experience, elevate brand engagement, and drive incremental revenue. Role Overview This is a hybrid or remote sales role spanning both event-based activations and potential venues and attractions (fixed solutions). You will own revenue growth by hunting net-new opportunities and expanding existing key accounts across two sales motions: short-cycle, high-volume event opportunities with brands, agencies, and corporate event teams, and longer-cycle partnerships for permanent photo solutions with attractions such as museums, observation decks, and immersive experiences. You will run discovery, shape solutions, build proposals, negotiate terms, and close, while leading internal alignment to ensure what’s sold can be delivered flawlessly on-site. This role is highly relationship driven and fun! It requires regular meetings, both remotely and in person at client offices, with agency partners, during site visits and walk-throughs, and on-site for key moments. If you love events, thrive in fast-moving timelines, and can also build and close long-term partnerships, this role is for you. Key Responsibilities • Own net-new business: build a targeted outbound strategy across brands, agencies, corporate event buyers, and venues and attractions; generate and qualify pipeline consistently., • Lead consultative discovery: uncover objectives, budgets, timelines, stakeholders, creative requirements, and success metrics; translate needs into a compelling activation or fixed-solution approach., • Sell event activations: present concepts with confidence, storytelling, and commercial clarity; close short-cycle opportunities and convert one-off events into repeat programs., • Sell fixed solutions to venues and attractions: prospect and close longer-cycle partnerships for permanent photo experiences, including site assessments, ROI framing, and solution scoping., • Run the full sales cycle end to end: outreach to pitch to proposal to negotiation to contract execution; manage timelines and next steps with urgency across both sales motions., • Structure profitable deals: build scopes, pricing, and packages; protect margin and uphold pricing discipline; negotiate with procurement and agency partners as needed., • Manage senior stakeholders: build multi-threaded relationships across marketing, experiential, operations, and agency teams; handle objections and drive alignment to close., • Expand and retain accounts: create account plans for priority clients; identify upsells, add-ons, new events, and new locations., • Collaborate internally with a friendly demeanor: partner closely with design and operations to translate client needs into feasible, on-brand experiences; communicate early, clearly, and respectfully to keep teams aligned., • Coordinate internally for delivery excellence: partner with operations and production to ensure feasibility, timelines, and expectations are clear before commitments are made., • Be present in the market: maintain a strong cadence of in-person meetings across NYC and the surrounding area; join key walk-throughs and important events when it matters., • Forecast with rigor: maintain CRM hygiene, stage discipline, and accurate forecasting; report on pipeline health, risks, and upside. What You Bring • 2+ years in a customer-facing role (sales, account management, partnerships, or similar), ideally in events/experiential, attractions, or hospitality., • A proven track record, or strong demonstrated capability, of closing business and hitting targets., • Comfort leading discovery calls, pitches, and negotiations with senior stakeholders; you can run meetings without needing a script., • Ability to manage both short sales cycles (events) and longer-cycle, multi-stakeholder deals (fixed solutions), including procurement and operational stakeholders., • Strong commercial instincts: you understand margin, scope control, and how to package value., • Excellent communication and presence; you can “read the room,” influence outcomes, and move deals forward., • Highly organized and process-driven: you keep pipeline clean, follow up relentlessly, and manage multiple active opportunities., • Experience with Microsoft Dynamics is a plus, • You genuinely love events, the pace, the people, and the details, and you know how to sell an experience that shows up in the real world., • This role is based in BUSHWICK, BROOKLYN 11237. You MUST be able to commute reliably to the office., • Authorized to work in the U.S.; no Visa sponsorship is provided., • Fluent in English. What Sets You Apart • You take initiative and create opportunities; prospecting doesn’t intimidate you., • You’re comfortable asking for the close and navigating procurement or agency processes., • You can balance speed with quality: moving quickly without sacrificing scope clarity or margin., • You think like an owner: you anticipate issues early, align internal teams, and protect the client experience. Compensation & Benefits • Base Salary: $75,000 annual, • Performance Bonus: Quarterly, KPI-based payouts tied to revenue, new business, and collaboration, • On-Target Earnings (OTE): $95,000–$150,000 (based on KPI attainment), • Benefits: 401(k); health, vision, and dental insurance; PTO Why This Role • Opportunity to work with brands, agencies, and leading attractions on high-impact event activations and permanent photo solutions., • A true closing role with ownership and visibility in a growing US business.

UNI Diamonds is on a mission to revolutionize B2B diamond trading through smart, AI-driven tools. We help diamond professionals get access to an extensive inventory, learn about market changes and insights using data, and sell using augmented reality technology. Our North America team is growing, and we are looking to add on-site Account Managers to help boost our success with US-based diamond wholesalers and retailers. As an Account Manager, you will be measured on driving revenue from trading on our platform, along with your ability to bring pipeline and more subscriptions. You will also be involved in shaping our go-to-market strategy and laying the foundation for a robust sales team and client base. Core Responsibilities • Engage with our existing customer base to enhance trading on our platform, re-engage existing pipeline and discover growth opportunities from our book of business., • Penetrate new markets in the US - proactively and independently approaching through outbound prospecting (calls, emails, LinkedIn, etc.)., • Qualify inbound and outbound leads based on defined criteria., • Conduct discovery calls to understand customer needs and pain points., • Maintain a pipeline of leads and manage follow-ups in a CRM system., • Collaborate closely with the sales and marketing teams to align messaging and campaigns. Qualifications & Skills • 3+ years of experience in diamond and jewelry wholesale / retail sales positions., • GIA graduate is a plus., • Outgoing, has the drive and enthusiasm required to do the role with a can-do mindset., • A scrappy self-starter who can spot new opportunities unaided with a flexible, persistent, and assertive personality., • Ability to work in a fast-paced environment and handle rejection in an-old school market., • Excellent communication and interpersonal skills., • Strong organizational and time management skills, and familiarity with CRM tools and sales engagement platforms., • A team player, strong service driven approach., • Bachelor’s degree in Business, Marketing, Communications, or related field (or equivalent experience). What to expect: • Employment Type - full time employee based at NYC, • This position requires frequent travel domestically, and outside of the US from time to time, • Competitive base salary, with the right incentives (60K-85K annually), • Health, dental, vision and life insurance, 100% covered for the employee plus a very good cover for immediate family., • 401(k) and Paid PTO, • Meaningful, purpose-driven work, • A supportive and inclusive environment, • The ability to help us determine the future direction of the company, • Opportunity to join a high growth start up and a fast-paced international, diverse, and collaborative team of professionals.

We are seeking a strategic and results-driven Training & Field Development leader who is passionate about elevating retail performance through impactful learning experiences. This role is centered on building the capabilities of retail teams by delivering training initiatives, strengthening field communication, and fostering a culture of continuous learning. Requirements include strong presentation skills, experience in retail training, and a proven ability to lead training programs and cross-functional projects. The ideal candidate is a natural coach and communicator who thrives on developing others and aligning teams around shared performance goals. Key Responsibilities • Lead the coordination and execution of retail training programs that strengthen selling skills, operational excellence, and brand knowledge by collaborating with Headquarters, Learning & Development and Retail Leadership., • Provide essential tools to support supervisors and managers with training facilitation., • Monitor and provide feedback on the effectiveness of training and development initiatives to drive continuous improvement., • Support key retail initiatives such as seasonal launches, promotional rollouts, and brand activations, ensuring operational readiness and alignment., • Lead training components of the annual Store Manager Conference, focusing on leadership development, engagement, and brand culture., • Support onboarding programs for new managers and field leaders to ensure strong foundational capability., • Contribute to high-impact projects such as store openings and brand events by delivering structured training plans that ensure readiness and consistency., • Develop and deliver clear, action-oriented communications that reinforce training objectives and drive execution., • Serve as a strategic communication liaison between corporate functions and store teams, ensuring alignment with brand voice, values, and business priorities. Qualifications • Minimum of 4 years of training experience in Retail (luxury preferred), • Demonstrated experience facilitating training programs and leading workshops, • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint), • Knowledge of Learning/Content Management Systems, • Strong understanding of luxury retail standards and client experience We’d Love to See: • Ability to handle multiple priorities in a high-pace environment maintaining self-organization, • Strong facilitation, coaching, and presentation skill, • Client-centric mindset with a passion for developing people, • High emotional intelligence and strong cross-functional collaboration skills, • Video editing skills are a plus At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

Location: Edit New York | Upper East Side, NYC Type: Full Time About the Role We are seeking a polished and intuitive Senior Stylist / Assistant Manager to join our team. This role requires a strong foundation in women’s luxury fashion, paired with a deep commitment to cultivating meaningful, one-on-one client relationships through thoughtful, personalized styling. The ideal candidate thrives in a multi-brand, full-wardrobing environment and maintains an established client book. They bring a refined point of view to styling, exceptional interpersonal skills, and a natural sense of leadership. Above all, they operate with discretion, integrity, and a commitment to building long-term client trust. We foster an environment grounded in integrity, where the client is always the priority. Our approach is centered on delivering a highly personalized, elevated experience that feels both exceptional and unparalleled. Key Responsibilities • Lead by example in delivering a seamless, elevated client experience, • Drive sales performance through client development, outreach, and wardrobing, • Support daily operations while maintaining impeccable visual and service standards, • Act as a leader on the floor—motivating, guiding, and supporting the team, • Oversee and contribute to client outreach, in-store events, and community-building initiatives, • Collaborate on social media content and marketing efforts to drive engagement, • Uphold company standards, ensuring consistency across all aspects of the client experience Requirements • 5+ years of experience in women’s luxury retail or a client-focused environment, • Proven ability to build, maintain, and grow a loyal client book, • Strong leadership presence with sound judgment and decision-making skills, • Exceptional communication and interpersonal skills, • Passionate about luxury fashion, styling, and delivering an exceptional, unparalleled client experience, • High level of professionalism, discretion, and accountability, • Weekend availability required

Job Summary: As part of our retail team, the East Coast Regional Manager is responsible for developing extraordinary Store Managers, creating great customer experience and impacting growth across Longchamp Boutiques through outstanding service. The ideal candidate is committed to client service, demonstrating a strong understanding and passion for luxury goods and fashion. You will oversee retail store operations of a given district/region to maximize sales and profitability, define strategies to drive retail store sales, manage leaders in the day-to-day performance of their jobs and develop diverse teams that know their markets, communities and customers. Must be comfortable travelling approximately 70% of the time on the East Coast. Essential Duties & Responsibilities: • Lead management initiatives across the region including new store openings, remodels, closures, systems implementations, and organizational changes., • Maintain awareness of market trends in the retail industry. Understand forthcoming customer initiatives and monitor what local competitors are doing; initiate changes to improve the business when needed., • Drive consistent execution of brand standards, luxury service rituals, and visual guidelines across all locations, ensuring brand integrity and excellence at every customer touchpoint., • Manage the daily retail operations. Plan and implement all Retail activities to maximize sales., • Achieve the company targets in areas of net sales, budget, cost, stock and personnel., • Proactively identify underperforming locations and develop targeted action plans to improve sales performance, customer experience, and operational efficiency., • Responsible for sales, business planning, product presentation, VM, stock control, sales service, POS operations, POS promotions/marketing, operational marketing, POS upkeep and team motivation., • Development of individual and POS retail skills base, which includes understanding of POS system, reporting., • Ensure all teams have clear measurable goals & objectives (KPIs)., • Monitor store schedules and ensure they are made in line with business needs, • Ensure weekly reports are duly completed by stores. In addition, for concessions specifically, monitor reconciliation report to track performance., • Ensure Clienteling (CRM) becomes a key focus in each store, driving client opt-in, clienteling conversion and customer retention., • Ensure all training is documented, time lined and followed up., • Promote Train the Trainer culture within area., • Action yearly Manager performance reviews., • Interview, hire, and train new employees in collaboration with HR, VP/Managing Director of Retail and Retail Trainer., • Ensure compliance with all company policies, labor laws, safety standards, and loss prevention practices across the region., • Partner with HR to address employee relations matters, performance management, coaching, corrective action, and retention strategies., • Complete new hire paperwork, orientation, and collaborate with HR., • Ensure adherence to company E-Training programs., • Compile competitor information upon request., • Implementation of travel plan in liaison with VP/Managing Director of Retail., • Ad hoc duties defined by the VP/Managing Director of Retail. Requirements Minimum Requirements: • BA degree in business or a related degree or equivalent work experience & education., • 5+ years of luxury retail experience managing multi-site stores, departments or units, P&L, inventory, operations and customer service., • 5+ years of management experience leading at least a team of 6 or more, including training and coaching, with strong leadership and communication skills., • 3+ years of experience in a customer service-oriented role desired., • Experience in a multi-unit environment, knowledge of retail or hospitality industry operations and financial reporting., • Experience partnering with department store concessions and/or multi-channel retail formats preferred., • Strong planning, organizational, interpersonal and problem-solving skills., • Proven experience managing store openings, remodels, and/or expansions within a luxury or premium retail environment., • Ability to work full-time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends and/or holidays., • Experienced in coaching, employee engagement, leadership and soft skills training., • Ability to influence and lead senior store leaders through change, ambiguity, and growth., • Proficiency in retail reporting tools, KPI dashboards, and CRM/clienteling platforms. Knowledge, Skills and Abilities: • Understand the Longchamp brand and have true passion for the clients and product assortment., • Be a team player who values a collaborative environment., • Possess a “client first” service mentality., • Have strong sales and client experience, particularly in the luxury market., • Demonstrate strong business acumen and ability to interpret data., • Can demonstrate proven success in meeting sales goals and achieving KPI’s., • Have a strong sense of integrity and an ability to lead by example., • Extensive knowledge of retail and the operational processes., • Capable of resolving escalated issues and the ability to collaborate when necessary., • Strong executive presence with the ability to communicate effectively with senior leadership, store teams, and external partners., • Flexibility to travel extensively and adapt to changing business needs across the East Coast region. (Connecticut, Delaware, Georgia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, South Carolina, Virginia) Physical Demands & Working Conditions: • Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.?, • Travel is required approximately 70% of the time. Benefits Offered: • Medical Insurance, • 401(k) with Company Match, • Company-Paid Life Insurance, • Supplemental Life Insurance, • Accident Insurance, • Company-Paid Short-Term and Long-Term Disability Insurance, • Maternity and Paternity Leave, • Pet Insurance, • Flexible Spending Account (FSA), • Employee Assistance Program (EAP), • Gym Membership Reimbursement Salary Description $140,000 - $160,000, plus bonus

Please apply only if you have the necessary experience in face-to-face diamond jewelry sales, or prior experience working in the diamond jewelry trade, either in retail or wholesale. The base salary for this full time position is $60,000–$75,000, commensurate with experience, plus a competitive commission bonus opportunity. Benefits: Health Insurance, Paid time off, Employee discount Based on NYC' 5th Avenue Rêve Diamonds is a leading bespoke fine jewelry house specialising in exceptional engagement rings, high-value diamonds, and handcrafted diamond jewelry. Founded in London, UK in 2013, we operate three international showrooms in 745 5th Avenue (New York), Beverly Hills (Los Angeles) and Mayfair (London). From these locations, we serve a global clientele who value discretion, expertise, and uncompromising quality. As part of our continued growth, we are seeking an experienced Diamond Jewelry Sales consultant/ Manager in NYC, overseeing sales performance, client relationships, and day-to-day showroom operations. For the right candidate, this position offers significant responsibility, long-term progression, and occasional travel between our locations. This role is ideally suited to a driven, highly organised diamond jewelry professional with strong leadership qualities, deep product knowledge, and a passion for delivering world-class client experiences. The Role You will act as an ambassador for Rêve Diamonds, shaping the client journey both in-store and remotely while supporting the operational and commercial success of the business. This is a hands-on role requiring autonomy, initiative, and a strong commercial mindset. Key Responsibilities • Build, manage, and nurture high-value client relationships (clienteling), • Lead and exceed individual and showroom sales targets and KPIs, • Manage enquiries across in-person, email, phone, and digital channels, • Confidently handle transactions across a wide range of values, • Maintain impeccable showroom presentation and merchandising standards, • Support operational oversight, scheduling, and reporting, • Collaborate with international teams and management, • Represent the brand during occasional international travel as required The Ideal Candidate • Proven experience in fine jewellery or high-value luxury sales, • Strong knowledge of diamonds, gemstones, and bespoke jewelry, • Confident working independently with a proactive, solution-led approach, • Professional, polished, and client-focused at all times, • Highly organised with excellent attention to detail, • Flexible, resilient, and commercially minded, • Excellent spoken and written English Preferred (but not required) Qualifications • FGA, DGA, • GIA Graduate Gemmologist / Graduate Diamonds, • Accredited Jewelry Professional or equivalent What We Offer • Regular performance reviews and clear progression opportunities, • Exposure to international markets and high-profile clientele, • Comprehensive product and brand training, • A dynamic, supportive, and ambitious working environment Joining Rêve Diamonds means becoming part of a growing international brand where craftsmanship, integrity, and client experience are paramount. Our recruitment process includes an initial call, in-person interview, and practical assessments to ensure the right long-term fit. • If you are ready to take the next step in your jewellery career and play a key role in an international luxury business, please submit your CV and a brief cover letter outlining your experience and interest.

Retail Regional Manager East Employment Type: Full-Time Salary: $140,000.00 - 165,000.00 annually Job Summary: The Retail Regional Manager East is responsible for leading a portfolio of boutiques across the Eastern region, driving sales growth, elevating customer experience, and ensuring operational excellence. This role develops and mentors Store Managers, sets and executes regional strategies, and upholds luxury brand standards across all locations. The ideal candidate brings deep experience in luxury retail, a strong client-centric mindset, and a proven ability to lead diverse, multi-unit teams. Essential Duties & Responsibilities: • Lead regional initiatives including new store openings, remodels, closures, systems implementations, and organizational changes., • Monitor market trends and competitor activity; recommend and implement changes to improve sales, service, and profitability., • Ensure consistent execution of brand standards, luxury service rituals, and visual merchandising guidelines in all locations., • Oversee daily retail operations across the region, planning and implementing activities to maximize sales and profitability., • Meet or exceed company targets in net sales, budget adherence, costs, stock management, and staffing., • Identify underperforming locations and develop targeted action plans to improve sales performance, client experience, and operational efficiency., • Oversee product presentation, visual merchandising, stock control, sales service, POS operations, promotions/marketing, and store upkeep., • Develop the retail skills of store teams, including POS system use, reporting, and operational best practices., • Set clear, measurable goals and KPIs for stores and monitor performance regularly., • Review and approve store schedules to align with business needs and traffic patterns., • Ensure timely and accurate weekly reporting from all stores; for concessions, monitor reconciliation reports and track performance., • Champion clienteling and CRM in each store, driving client opt-in, conversion, and customer retention., • Ensure all training is documented, scheduled, and followed up; promote a “train the trainer” culture within the region., • Conduct annual performance reviews for Store Managers and support ongoing development plans., • Interview, hire, and train new retail employees in collaboration with HR and training partners., • Ensure compliance with company policies, labor laws, safety standards, and loss prevention practices., • Partner with HR on employee relations, performance management, coaching, corrective actions, and retention strategies., • Oversee completion of new hire paperwork, orientation, and required e-training programs., • Compile and share competitor and market intelligence as needed., • Execute and manage a travel plan for regular store visits, follow-up, and regional coverage., • Perform additional duties as assigned. Minimum Requirements: • BA degree in business or a related field, or equivalent combination of education and experience., • 5+ years of luxury retail experience managing multi-site stores or departments, including P&L, inventory, operations, and customer service., • 5+ years of management experience leading teams of 6 or more, including training, coaching, and performance management., • 3+ years in a customer service–oriented role., • Experience in a multi-unit environment with knowledge of retail or hospitality operations and financial reporting., • Experience working with department store concessions and/or multi-channel retail formats preferred., • Demonstrated success managing store openings, remodels, and/or expansions in a luxury or premium retail environment., • Ability to work full-time, regularly exceeding 40 hours per week, including early mornings, evenings, weekends, and holidays as needed., • Experience in coaching, employee engagement, leadership development, and soft skills training., • Proven ability to influence and lead senior store leaders through change, ambiguity, and growth., • Proficiency with retail reporting tools, KPI dashboards, and CRM/clienteling platforms. Knowledge, Skills & Abilities: • Passion for luxury clients, products, and elevated service., • Collaborative team player with strong interpersonal skills., • Strong client-first mindset and proven luxury sales and clienteling experience., • Strong business acumen with the ability to interpret and act on financial and operational data., • Track record of meeting sales goals and achieving KPIs in a multi-unit luxury environment., • High integrity and ability to lead by example., • Extensive knowledge of retail operations and processes., • Skilled at resolving escalated issues and collaborating with cross-functional partners when needed., • Executive presence with the ability to communicate effectively with senior leadership, store teams, and external partners., • Flexibility to travel extensively and adapt to changing business needs across the Eastern region. Physical Demands & Working Conditions: • Sedentary work: exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to move objects., • Role involves primarily sitting, with walking and standing required occasionally., • Travel is required approximately 70% of the time.

Company Description Le Monde Béryl, established in 2016 by Lily Atherton Hanbury and Katya Shyfrin, is a luxury footwear brand known for its handcrafted, sustainable designs. Drawing inspiration from Venetian gondolier slippers, ballet flats, and riding boots, the shoes are meticulously crafted in Italy using traditional techniques. The brand emphasizes functionality, movement, and timeless beauty while minimizing waste by employing eco-conscious production practices. Le Monde Béryl's designs feature exquisite details, minimal branding, and are influenced by diverse sources including art, architecture, and historical settings. Each collection embodies classicism, creativity, and sustainability, envisioned for wearers in a variety of scenarios and cultural contexts. Le Monde Béryl is opening its first flagship store in New York’s Upper East Side, marking an exciting new chapter for the brand. We are seeking an exceptional Store Manager to lead the launch and long-term success of this location, creating a destination that reflects the brand’s luxury positioning, distinctive point of view, and commitment to elevated client experience. This is a unique opportunity to help shape the brand’s first flagship presence in the U.S. and play a central role in building awareness, community, and commercial performance from the ground up. Job description The Store Manager will oversee all aspects of store performance, client experience, and team leadership, ensuring the flagship becomes a true destination for Le Monde Béryl clients. Working closely with senior leadership, this person will help launch the store, build and develop the team, and establish a strong local presence through exceptional service, clienteling, and community engagement. This role requires a hands-on leader with experience in premium or luxury retail, ideally within a flagship or high-profile store, and a strong understanding of how to grow a business while strengthening brand perception. Responsibilities • Own overall store performance, client experience, and achievement of sales targets., • Lead the launch of the flagship location in close partnership with senior leadership., • Recruit, train, mentor, and manage the store team., • Deliver exceptional client service and maintain high standards across every customer touchpoint., • Drive business across both men’s and women’s categories, with a focus on expanding the women’s business and positioning the store as a full lifestyle destination., • Build and maintain strong client relationships through targeted clienteling, CRM, and VIP initiatives., • Oversee daily floor leadership, including KPI tracking, service standards, merchandising, window displays, events, and PR activations., • Act as a liaison with cross-functional teams, sharing wholesale feedback, product insights, and local market intelligence., • Plan and execute in-store events to enhance brand visibility and client engagement., • Support the evolution of the flagship as a platform for long-term brand growth in the U.S. market. Profile Requirements • 5+ years of retail experience within premium or luxury lifestyle, fashion, footwear, or accessories brands., • Proven track record managing or launching a flagship or high-profile retail location., • Strong business acumen with experience managing KPIs, budgets, and P&L responsibilities., • Demonstrated success driving women’s ready-to-wear, lifestyle, or elevated retail categories., • Exceptional leadership and team-building skills, with the ability to coach and inspire diverse teams., • High-touch clienteling expertise and a strong service mindset., • Excellent communication skills and a collaborative approach to cross-functional partnership., • Ability to thrive in a fast-paced environment and adapt to evolving brand priorities., • Bachelor’s degree or equivalent experience preferred. What we’re looking for We’re looking for a commercially minded, people-focused retail leader who is excited by the opportunity to build something from the ground up. The ideal candidate will bring energy, structure, and a strong sense of brand storytelling, while helping establish Le Monde Béryl’s first flagship as a benchmark for service, culture, and performance. Compensation: $80,000-$100,000/year + bonus structure + benefits. This is a full-time position. Please note that this actual base salary will depend on relevant skills and experience. Perks: Allowance 6 pairs of shoes/ annum, F&F discount

ASSISTANT STORE MANAGER WHO YOU ARE: Our leaders at Michael Kors are stylish, fashion forward individuals who have a drive to achieve results and a passion for customer engagement. A successful Assistant Manager will work alongside a team that is focused on the client experience and building lasting relationships. You are a strategic business driver that motivates the team and executes effective day to day business and operational processes. You will help foster and work in a fun, inspiring and rewarding environment with opportunities for development and growth. WHAT YOU’LL DO: • Drive results through delivering an elevated customer experience, • Lead and execute key opening and closing duties and operational tasks., • Demonstrate flexibility and desire for individual growth in a fast-paced store environment, • Foster customer relationships through developing and coaching team on knowledge of current trends, styling, and selling techniques., • Ensure the highest level of customer service standards while exercising leadership and multi-tasking capabilities with excellence., • Build a client book through establishing client relationships to drive additional traffic and create client engagement, • Drive Omni channel sales by utilizing all available tools and technology YOU’LL NEED TO HAVE: • 3+ years of relevant retail management experience, • Proficiency in reading, speaking and writing in English required, • Authorization to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment visa at this time., • Ability to meet store scheduling and availability expectations, including the ability to work a flexible schedule, including weekends, holidays, and high retail traffic and sales days, including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother’s Day, etc. WE’D LOVE TO SEE: • A self-starter with the ability to mentor and continue to develop personal leadership qualities, • Energetic, motivated and engaging; a true brand ambassador with a love for fashion, • Knowledge of clienteling with the ability to build lasting customer relationships, • Customer service obsessed; ability to sell with a passion for styling and love for fashion, • Technologically savvy individual with an entrepreneurial spirit MICHAEL KORS PERKS: • Generous Personal and Vacation Days, • Internal mobility across brands, • Cross-brand Discount, • Exclusive Employee Sales, • Paid Parental Leave, • 401k Match, • Clothing Allowance PHYSICAL REQUIREMENTS: The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. • Ability to stand and walk for extended periods (up to 8 hours per shift)., • Ability to lift and carry up to 30 pounds., • Ability to reach overhead, bend, kneel, and stoop., • Ability to handle merchandise and operate point-of-sale equipment., • Ability to visually assess merchandise and customer needs., • Ability to communicate clearly with customers and team members in both written and verbal formats., • Ability to work in busy environments, including but not limited to working under bright lights, with music, and during peak traffic hours. Michael Kors is committed to providing reasonable accommodation to qualified individuals with disabilities. At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women’s and men’s apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam. Summary: This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Rails in the daily business operations of the store and support all store initiatives set out by management including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals. The Keyholder reports to the Store Manager. Responsibilities: Performance: • Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved, • Be a support to execute business plans to accelerate the business forward, • Culture: Be an ambassador to the brand and promote the culture of Rails internally and externally Client Centric: • Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall, • Ensure that you deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums), • Follow through on customer journey as required to ensure a content client, • Support the needs of the client through styling advice and suggestion with every engagement, • Solution oriented approach to finding resolutions to customer service issues as necessary Marketing & Community: • In partnership with Store Management Team, bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development Team Player: • Support a positive work environment, • Demonstrate your ability to support a positive environment and partner with teams and throughout store network including cross functional partners, • Support performance initiatives set out by Store Management, • Attend and participate at store meetings as required by the business Visuals: • Support the image of the store and ensure that is in line with corporate standards and store team is upholding these standards Operations: • Support inventory functions as set out by Store Management, • Protect all company assets including cash handling, inventory etc., • Support guidelines surrounding Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise, • Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs as set out by Management, • Ensure personal compliance when completing all processes as it pertains to legal, safety, and internal procedures, • Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary, • Additional projects/ responsibilities may arise in accordance with the needs of the business Requirements: • At least 1+ years of experience in a retail apparel environment preferred, • Fashion enthusiasts and retail experience within women’s and men’s apparel preferred, • Ability to effectively create, manage and adhere to deadlines, • Familiar with key retail performance indicators, • Adaptable, a sense of openness, active listener, and compassionate, • Strong organizational skills, writing and communication skills, • Comfortable and savvy with computer technology and software within PC and iOS platforms, • Ability to climb ladders, • Ability to lift 25+ lbs. Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.

Our client, a luxury men’s fashion brand, is seeking a Senior Wholesale Account Manager to join the team for a hybrid role in New York City. This is a full-time permanent position starting ASAP. This role requires 50% travel through the US, Canada and Europe to maintain relationships with specialty accounts, product/brand training, and trunk shows. Job Duties Include • Manage and grow a portfolio of specialty wholesale accounts, driving sales through strategic assortment planning, in-season analysis, and consistent client engagement., • Partner cross-functionally with merchandising, planning, and marketing teams to execute seasonal market appointments, product launches, and account-specific initiatives., • Analyze sales performance and market trends to identify opportunities, optimize inventory flow, and support long-term account development. Job Qualifications Include • 5+ years of wholesale or account management experience within luxury, premium, or contemporary fashion environments. Luxury menswear speciality account experience is preferred., • Strong understanding of specialty retail landscape, with proven ability to build relationships and drive business across independent and regional accounts., • Highly analytical and organized, with excellent communication skills and the ability to manage multiple accounts in a fast-paced, client-focused setting., • This role requires 50% travel through the US, Canada and Europe to maintain relationships with specialty accounts, product/brand training, and trunk shows. Salary: $120K- $ 150K + bonus The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required. While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you! If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process. Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law. We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact HR@pyramidcg.com For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law. Please refer to our website: www.pyramidcg.com for access to our Right to Work and E-Verify.

About Abel Richard Abel Richard is an ultra-luxury Maison redefining modern refinement. With a growing presence in New York City, the brand specializes in luxury handbags and fine writing instruments, including Montegrappa, one of the world’s most storied and respected luxury pen houses, alongside rare, limited-edition creations that blend technology, high-performance material innovation, personality, and purpose. Through its partnership with Montegrappa, Abel Richard carries forward a legacy of Italian craftsmanship, precision engineering, and artistic expression. Each piece reflects an uncompromising commitment to quality, individuality, and timeless sophistication. Rooted in craftsmanship and driven by design excellence, Abel Richard creates objects that go beyond function. As the Maison continues to expand across key luxury markets, it remains focused on delivering exceptional service, meaningful client relationships, and a distinctly modern luxury experience. Position Overview The Boutique Assistant Director is a senior leadership role responsible for supporting boutique performance, client development, and operational excellence in one of the world’s most competitive luxury retail markets. Serving as the second-in-command to the Boutique Director, this individual helps lead the team, drive business results, and uphold the standards of the Maison. This role is ideal for a polished luxury retail leader with a strong record of working with high-net-worth and international clientele, developing long-term relationships, and leading in a high-touch environment. The ideal candidate combines commercial strength, operational discipline, and strong personal presence. Key Responsibilities • Partner with the Boutique Director to execute the boutique’s commercial strategy, service standards, and business goals, • Drive sales performance through floor leadership, team coaching, and client development, • Build and maintain strong relationships with high-value clients, including collectors, international clientele, and VIP customers, • Lead private appointments, bespoke selling opportunities, and exclusive client events, • Use CRM tools strategically to support retention, re-engagement, and long-term client growth, • Support daily boutique operations, including opening and closing oversight, merchandising standards, and service execution, • Partner with the leadership team to maintain accuracy and discipline across inventory, stock handling, and operational procedures, • Coach and develop Client Advisors and senior team members to strengthen performance and accountability, • Step in for the Boutique Director when needed to ensure continuity in leadership and execution, • Maintain strong product knowledge, brand storytelling, and awareness of the New York luxury market, • Represent Abel Richard with professionalism, discretion, and credibility in all client and team interactions Required Qualifications • Minimum 7 years of experience in high-luxury or ultra-luxury retail, • Minimum 3 years of leadership experience in a boutique, flagship, or other high-touch luxury environment, • Proven success serving high-net-worth and international clientele, • Demonstrated ability to drive sales through clienteling, repeat business, and relationship development, • Experience leading a team in a service-focused environment with high standards for presentation and execution, • Strong commercial judgment and operational awareness, • Excellent communication, follow-up, and interpersonal skills, • Strong professional presence, discretion, and emotional intelligence, • Experience with CRM tools, client outreach strategy, and luxury event support, • Availability to work a flexible retail schedule, including weekends, evenings, and peak business periods Preferred Qualifications • Experience in luxury handbags, fine accessories, fine jewelry, watches, or other true luxury categories, • Experience supporting top-tier clientele in New York City or another major luxury market, • Multilingual fluency, especially Spanish, Portuguese, French, or Arabic, • Experience with private clients, bespoke services, or appointment-based selling, • Prior experience as an Assistant Director, Senior Manager, Floor Manager, or equivalent senior boutique leadership role What Success Looks Like • Strong contribution to boutique sales growth and client retention, • Consistent leadership, accountability, and service execution, • Growth in repeat business, private appointments, and CRM-driven outreach, • Strong operational discipline and brand presentation, • A high-performing team culture grounded in professionalism and hospitality Why Join Abel Richard At Abel Richard, you are not simply helping manage a boutique. You are helping shape the future of a modern luxury Maison. This is an opportunity to join a growing brand with a distinctive point of view, a highly curated product universe, and a strong commitment to client experience, craftsmanship, and design excellence. Equal Employment Opportunity Abel Richard is proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment where all employees can thrive. All qualified applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by law.

TOD'S Group Americas is currently looking for a CRM Coordinator to join the team in New York City. The CRM Coordinator plays a critical role in strengthening client relationships and supporting the execution of customer engagement strategies across retail channels. This position reports to the Senior CRM Manager, and partners closely with store teams, and potentially HQ to ensure a seamless, high-quality client experience that reflects the values of a luxury brand. Responsibilities span clienteling support, customer journey coordination, CRM platform operations, reporting, delighting and cross-functional collaboration. ESSENTIAL DUTIES & RESPONSIBILITIES: • Client Engagement & Clienteling Support, • Support store teams in daily, weekly, and monthly clienteling activities/reporting, with the goal of helping Client Advisors build meaningful, long-term relationships with clients., • Act as an ambassador for CRM and clienteling tools, ensuring store teams adopt and properly utilize digital platforms such as clienteling apps., • Assist in the execution of client events and in‑store activations, contributing to elevated, brand‑consistent client experiences., • Customer Journey & Experience Coordination, • Support the design and continuous improvement of customer journeys across channels, contributing insights and feedback to HQ and regional CRM., • Assist in implementing and monitoring marketing automation journeys to enhance engagement, conversion, and retention., • Ensure client interactions across touchpoints are seamless, consistent, and aligned with brand identity. CRM Operations & Platform Management: • Support configuration, deployment, and maintenance of CRM and marketing automation systems, including testing and quality checks., • Maintain CRM data accuracy and segmentation integrity in collaboration with Data & Insights teams., • Partner with IT and CRM teams to ensure platform enhancements meet business needs. Reporting & Analytics: • Monitor and report on CRM KPIs, including client outreach, advisor performance, and campaign results., • Analyze customer behavior, segmentation performance, and journey outcomes, providing actionable insights to retail and CRM leadership., • Prepare weekly, monthly, and CRM reports and ROI for campaigns/activations to direct manager Cross‑Functional Collaboration: • Serve as a liaison between stores/departments facilitating communication and alignment across all tiers of the business., • Partner with Marketing, Merchandising, Retail Operations, and VM to support integrated customer engagement initiatives., • Assist in coordinating the rollout of CRM campaigns, assets, and programs across markets and stores. Client Loyalty & Retention Programs: • Support the execution of global and regional CRM programs aimed at client retention, reactivation, and loyalty development., • Contribute to strategies that enhance client lifetime value and strengthen emotional connection to the brand., • Organize and track ROI reports and provide 16, 30, 60 day returns update. Administrative & Organizational Tasks: • Support CRM-related documentation, process tracking, and project coordination., • Maintain organized records, presentations, and reports for CRM initiatives., • Assist in ensuring client data compliance, data hygiene, and adherence to privacy standards. Skills & Qualifications: • Bachelor’s degree in marketing, Business, Communications, or a related field., • 1–2 years of experience in CRM, clienteling, marketing operations, or retail coordination (luxury experience preferred)., • Strong organizational skills, attention to detail, and the ability to manage multiple tasks., • Proficiency with Excel, and comfort with data pulling/analysis/reporting., • Strong communication skills and ability to collaborate with cross-functional teams., • Experience with marketing automation tools., • Understanding of luxury clientele behaviors and expectations., • Familiarity with omnichannel journeys and customer lifecycle frameworks.

Jenwey Tea is a couture luxury tea house represented in five-star resorts, world-class museums, premier spa destinations, design-forward cafés, and corporate offices. We are not a tea supplier. We are a concierge food & beverage partner. We go into hotels, resorts, restaurants, spas, museums, cafés, and offices and design something that does not exist elsewhere on the property. Custom menus. Signature house blends developed for the brand. Mixology collaborations and tea-forward cocktail programs. Staff trainings. Seasonal iced tea launches. Branded amenity programs. Chef and tea pairing experiences. Curated events. The relationship is not transactional. It is a cumulative synergy between the property and Jenwey — an ever-evolving guest experience that becomes part of the property's signature. When a guest remembers the tea program, they remember the property. That is the partnership. We source 95% of our leaves from a single exclusive organic farming family in China. Every blend, flavor, and finish is created in-house. Nothing is outsourced. Nothing is white-labeled. Nothing is pulled from a catalog. THE OPPORTUNITY We are expanding our hospitality sales division and seeking a small number of senior, well-connected independent representatives across three distinct brand divisions — luxury, lifestyle, and spa. This is the detail that changes everything for the right representative. Most brands lock their reps into one lane. One price point. One type of buyer. One conversation. Jenwey does not. Because we operate three brand divisions, our representatives can capture the entire hospitality market — not just a slice of it. The luxury division opens the door to five-star resorts, flagship hotel groups, and fine dining programs. The lifestyle division speaks to boutique hotels, design-forward cafés, restaurant groups, museums, and corporate office programs. The spa division is built for wellness retreats, resort spas, medical spas, and integrative health programs. Three brands. Three buyer profiles. One partnership. The same representative can walk into a Ritz-Carlton, a trendy neighborhood café, and a premier wellness retreat — in the same week, in the same city — and have the right product for every conversation. No door is closed. No account is out of reach. No tier of the hospitality market is off the table. This is not a niche opportunity. This is a full-market opportunity dressed in luxury. WHAT YOU WILL DO Open doors. Make introductions. Close accounts — across any and every tier of the hospitality market. Your engagement with Jenwey is structured around your strengths. Representatives may work at the introduction-only tier — opening doors and handing off to the founder for closing — or at the full sales tier, managing the account from introduction through close, or as a hybrid of both. Compensation is structured accordingly. The three-division structure means your existing relationships are almost certainly already an asset. If your book skews luxury resort, the luxury division is your entry point. If you're stronger in cafés, restaurants, and boutique hotels, the lifestyle division is where you lead. If your network runs through spa directors, wellness operators, and integrative health programs, the spa division was built for you. And if your book spans all three — you have the single broadest earning potential of any representative in this program. You will represent a brand that does not apologize for its pricing, does not compete on volume, and does not need to justify its sourcing. The product sells. Your job is to put it in front of the right people. WHO WE ARE LOOKING FOR This is a senior-level partnership. Not an entry-level role. Not a generalist opportunity. The ideal Jenwey representative is one or more of the following: — An independent rep currently representing complementary luxury hospitality categories: linens, amenities, glassware, tabletop, coffee, wine, spirits, fragrance, or wellness products — A former hotel, resort, or restaurant operator — General Manager, F&B Director, Spa Director, Director of Operations — with an intact rolodex of decision-makers — An independent hospitality or F&B consultant with active client engagements — A boutique sales agency owner with an existing roster of luxury hospitality accounts — A connector whose introductions actually get returned, even if direct sales is not their primary function You walk into five-star properties and are greeted by name. You understand that selling at the luxury tier is a long game and a relationship business. You are comfortable with consultative selling, longer sales cycles, and larger contract values. You are comfortable representing a brand that does not discount, does not compete on price, and does not apologize for either. You are not a fit if you require a base salary, are looking for a side hustle, have no prior hospitality or luxury sales experience, or expect Jenwey to provide outbound leads. We would rather have three exceptional representatives than thirty average ones. COMPENSATION — ACROSS ALL THREE DIVISIONS 100% commission with lifetime residuals on every account, across every division, for the full duration of the Jenwey–account partnership. Because you can represent all three brand divisions simultaneously, your residual income compounds across multiple market segments. A single representative with relationships across luxury, lifestyle, and spa is building three parallel income streams from one partnership. Tiered compensation structure: — Introduction tier: for representatives who open doors and hand off to the founder for closing — Full sales tier: for representatives who manage the account from introduction through close — Hybrid arrangements considered for representatives with mixed books No cap. No clawback. No expiration on residuals. Specific commission rates and residual structures are tailored to each representative's tier, territory, and book of business, and discussed in the first conversation. WHAT WE PROVIDE — Direct access to the Founder & Tea Master, who personally closes 97% of pitched accounts and will support every qualified opportunity, including co-pitches on flagship accounts — Full sales collateral: brand decks, division-specific pitch materials, case studies from current partners, and sample programs — Custom proposal development for qualified accounts, prepared by the Jenwey team — you are never sent into a pitch with generic materials — Tea and brand education calibrated to your tier: lighter brand training for introduction-only representatives, comprehensive product immersion for full-sales representatives — Ongoing seasonal collection updates, new partnership announcements, and refreshed talking points so you always lead with current materials — No proprietary information shared. Representatives are never given access to Jenwey's blends, sourcing details, formulations, or trade secrets. You sell the partnership and the experience. The product remains in our hands. Representatives are positioned as an extension of Jenwey — partners representing a house, not vendors selling a product. HOW TO APPLY Send a brief note to partnerships@jenweytea.com outlining: • The hospitality segments and accounts where you currently have active relationships, • Brands or categories you have represented previously, • Whether you are interested in introduction-only, full sales, or both, • Your geography, • Which division — luxury, lifestyle, spa, or all three — feels closest to your strengths We respond to every serious inquiry within five business days. • These teas carry the Jenwey name.