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Senior Software Engineer is an individual contributor role that requires a track record of success and technical depth as a software developer. As a Senior Software Engineer in Oracle Cloud Infrastructure, you will have the opportunity to solve challenging technical problems and contribute in the de

The Comptroller's Office is proud to be an equal opportunity workplace. An applicant must be eligible to work in the United States to be hired at the Comptroller's office and must remain eligible, without sponsorship or any assurance of financial or other assistance from this agency, during the term

As a Principal Software Developer, you will work on developing new features to make deployment friction free while maintaining security and compliance. Senior Software Development Engineer (Oracle Cloud Infrastructure Group):. Our services strive to provide a simplified, developer-friendly approach

The Cassandra Database Engineer is an expert across NOSQL database technologies but specifically a specialist on Cassandra database administration. High level of experience in managing change on production database platform on hosted, on premise, and cloud database platforms. Manage database operati

OS Engineer- Apple Cloud Products ASE.We are a growing iOS engineering team within the Apple Cloud organization.You will join a fast-paced and high-growth team, where you will have direct impact on the results.You will help build the team's culture, and participate in defining the technology and eng

Full Stack Software Engineer - Information Security. Experience working in a hybrid cloud environment leveraging AWS, GCP, Azure, or OpenStack with Docker andKubernetes. Experience successfully adapting and applying Scrum/Agile development methodologies.

Knowledge of AWS foundational technologies (EC2, S3, IAM, Route53, VPC)Knowledge of Azure foundational technologies (Virtual Networks, Application Gateway, Storage Account, Virtual Machines, Load Balancer, Resource Groups).Knowledge of GCP foundational technologies (Projects, Compute Engine, GKE, Cl

We offer unique opportunities for smart, hands-on Security Engineer with the expertise and passion to solve difficult architecture, engineering, and process problems.Our customers run their businesses on our cloud, and our mission is to provide them with the most secure cloud services.Our ideal cand

Security incident response processes and basic forensic principles. Experience with cloud networking and security in AWS, Azure, or GCP. Escalation Engineer - Network/Security.

This role also involves providing ongoing production and development database support, troubleshooting, automation, and participating in database-related projects. Implement database security protocols, data masking, encryption, auditing, and manage user privileges. Experience with cloud tools (OCI

Minimum qualifications: Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.Experience with Cloud, Engineer, Computer Science, Customer, Technical, Business.

Job Description MariaDB is making a big impact on the world. Whether you're checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan, or ordering takeout – MariaDB is the backbone of applications used every day. Companies small and large, including 75% of the Fortune 500 run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments, and public clouds, MariaDB is uniquely positioned as the leading database for modern application development. The Opportunity The Senior Sales Engineer position serves a critical role in driving successful deal closure and and future growth in North America, in close collaboration with sales. Our ideal candidate will have subject matter experience presenting the MariaDB portfolio, designing and driving solutions to address clients' data and database centric business challenges in their organization. He or she needs to possess domain knowledge and maintain flexibility to successfully contribute to seamless execution of multiple sales cycles. The candidate This role will be involved in creating SOWs with help of the technical team, will develop and lead presentations, web conferences, white-papers, workflows, and RFP/RFI's. If you have the technical sophistication, proven mastery in a database centric senior solution engineer role, and an appetite for a dynamic role in a startup environment, we'd love to speak with you. Responsibilities • Work directly with customers, partners and sales leadership to bring deals to fruition. (This is a role for someone with a bias for action, ready to roll up their sleeves!), • The following of sales engineering related best practices., • Leverage your high level of sales acumen and enterprise technology expertise on a daily basis., • Partner closely with the global sales organization, to prioritize resources that put us in the best position to make our targets., • GTM: Reaching, assessing client pain-points and needs, and following through with the best solutions., • Successfully manage stakeholders at all levels, CIOs / CTOs / CXOs, DBAs, developers.., • Experience across channel sales from ISVs to vendors and consultancies., • Travel, when needed, to support sales efforts and help grow the scope of opportunities, engineer tangible solutions for customers, and assist in driving deal closures., • Travel to present and also to man a booth at conferences when needed.Qualifications, • Minimum of 3 years of hands-on, Senior Sales Engineer experience., • Strong Database or Database Architecture skills (MariaDB or MySQL strongly preferred)., • A working understanding of other database and open source technologies., • Experience succesfully leading complex customer POC engagements., • Experience collaborating with customer success and field teams in customer orientation efforts., • The ability and willingness to travel as needed., • The ideal candidate will have excellent communication skills, combined with a high level of organization., • Very strong troubleshooting and problem solving skills., • Fundamental knowledge of programming languages, web stack technologies, Linux, etc., • Experience working 100% remotely with regional travel as required., • Bachelors or Masters degree in a related fieldBonus Experience and Skills, • Experience with pre-sales in an open-source software environment, • Experience with pre-sales in a SaaS or managed services environment, • Cloud engineering / public cloud experience The annual anticipated U.S. base salary range for this full-time position is USD $140,000 - $175,000. Actual salaries may vary and fall outside of this range depending on factors such as a candidate's qualifications, geographic location, skills, experience, and competencies. In addition, we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than the job description as posted. Salary is one component of MariaDB's total rewards package. We also include health insurance, life, and disability insurance, funds toward professional development resources, Flexible Paid Time Off (FPTO), paid holidays, and parental leave, a massive degree of flexibility and freedom, and more. What's in it for you? Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB, plc. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of open source databases. You'll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, a massive degree of flexibility and freedom, and more. How to Apply If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site. • At MariaDB we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone., • MariaDB does not sponsor work visas or relocation., • MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter., • MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.

Either decommission or modernize the legacy application or AWS migration. AWS (ECS, RDS, ElastiCache/Redis, Lambda, API Gateway) - Hands-on deployment and optimization experience. AWS certifications preferred (Solutions Architect Associate/Professional, DevOps Engineer).

Senior Forward Senior Full Stack Engineer is responsible for Architecting, Developing & Testing the Autonomize Health platform & applications including the UI, middleware, backend data pipelines, APIs, and cloud operations architecture.

Otsuka America Pharmaceutical Inc. Otsuka Pharmaceutical Development & Commercialization, Inc.

Expertise with Java tech-stack, REST/gRPC APIs, Kafka/Event Streaming, Redis, Oracle DB/ATP, GraphQL. Drive adoption of Java tech-stack, Redis, Oracle DB/ATP, and modern frameworks.

AWS Database Specialty, Azure Database Administrator Associate, Google Professional Cloud Database Engineer, OCI Database Cloud Professional). Provision, configure, and maintain SQL Server, PostgreSQL, MySQL, and Oracle DB instances in AWS RDS/Aurora, Azure SQL Database, GCP Cloud SQL/AlloyDB, OCI A

Coinbase Cloud Security (CloudSec) is looking for a Staff Security Engineer to enhance our network security across multiple cloud environments.

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER.We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions.With over 50 years of experience across industries and a vast network of over 100 sites wo

Senior Software Engineer is an individual contributor role that requires a track record of success and technical depth as a software developer. Large/enterprise scale software development and engineering experience, particularly with cloud services and distributed systems. As a Senior Software Engin

AWS Database Specialty, Azure Database Administrator Associate, Google Professional Cloud Database Engineer, OCI Database Cloud Professional). This role will focus on provisioning, performance tuning, high availability, backup, and security of SQL databases and cloud-native object databases in a mul

The Senior Cloud Engineer is responsible for advanced technical support, administration, and optimization of managed customer cloud environments spanning AWS, Azure, Google Cloud Platform (GCP), and Oracle Cloud Infrastructure (OCI) with primary focus on GCP. Google Professional Cloud Architect / En

Senior Software Engineer is an individual contributor role that requires a track record of success and technical depth as a software developer. Large/enterprise scale software development and engineering experience, particularly with cloud services and distributed systems. As a Senior Software Engin

Senior Software Engineer is an individual contributor role that requires a track record of success and technical depth as a software developer. For this engineering role we are seeking an individual with experience in enterprise level software development, delivery and operation of cloud services at

As a software engineer on the Magic Cloud Networking team, you will contribute to features that shape Cloudflare One's use of multi-cloud networking. Working with public cloud networking resources provides unique challengeseach cloud models networking very differently, customers can modify resources

Required: Information Management & Security, AWS Security Architect, Security Testing, AWS IAM, GCP, JSON, Cloud (IaaS, PaaS, AWS).

Senior Software Engineer is an individual contributor role that requires a track record of success and technical depth as a software developer. For this engineering role we are seeking an individual with experience in enterprise level software development, delivery and operation of cloud services at

Familiarity with software engineering best practices: version control, testing, code reviews. As a Software Development Engineer on the DRG gateways team, you will contribute to the systems that route most customer traffic in and out of the Oracle Cloud. This is an excellent opportunity for engineer

This role also involves providing ongoing production and development database support, troubleshooting, automation, and participating in database-related projects. Administer and support Oracle Exadata Database Machine - including cell nodes, storage, compute nodes, and InfiniBand network. We are cu

As a Circuit & Design Analysis engineer, you'll collaborate with multiple teams to drive improvements in silicon yield & performance - it's still Day One here at Amazon! We're searching for an experienced Circuit Design & Analysis engineer with a background in custom circuit design & analysis, syst

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As a Data Center Civil Engineer at AWS, you will lead Civil Engineering designs for Amazon Data Centers. You will be part of a highly creative and efficient design team comprised of Architects, Engineers, and Designers tasked with solving problems and challenging the status quo. As a subject matter expert, you will have a direct impact on the design of prototypical Data Center sites, provide technical design guidance and vendor oversight, solve large-scale implementation issues, and build a strong understanding of site design and program requirements. Amazon’s Data Centers are industry leading examples of innovation in the areas of space utilization, energy efficiency, and cost effectiveness. We are known for our speed to market and reliability. This role sits within Americas Design Engineering team responsible for the design and operation of critical Data Center facilities located throughout North and South America. Our Design Team is on the forefront of creating and delivering the most innovative products to our customers; and are known for being a diverse and upbeat team that is changing the face of Cloud Computing. We continue to grow and are looking for motivated team members that can support our speed to market, raise the bar, and have a desire for professional growth and continuous learning. Amazon’s work environment is unique in every aspect and offers an exceptional opportunity for the right candidate. At Amazon we highly support continued learning opportunities and focus on continued employee development. Key job responsibilities • Manage our external civil design consultants through the Data Center design and construction process., • Review designs for site layout, grading, power substations, storm water, utilities, and pavement., • Coordinate with internal and external architectural, structural, and MEP design engineers., • Develop preliminary site layout concepts using Civil 3D, incorporating grading, utilities, and circulation patterns while maintaining flexibility for design evolution, • Effectively communicate design standards to internal and external project partners., • Communicate conceptual designs and create/maintain project documentation before, during, and after construction., • Develop and maintain design standards, design prototypes, and template specifications related to site design for Data Centers and supporting infrastructure., • Create, review, and release design RFPs for various projects, including DCs and special program facilities., • Manage multiple fast paced projects simultaneously. Foresee and manage internal Technical Program Manager’s (TPM’s) expectation regarding project-specific cost and schedules variables., • Lead initiatives aimed at improving cost, quality, schedule, and consistency, • Travel for site assessments, internal design meetings, construction review, and interfacing with authorities having jurisdiction. About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Professional Engineering License, or plan for achieving licensure within 12 months of start date. • 7+ years professional experience in commercial, warehouse, and/or industrial site-civil design experience. PREFERRED QUALIFICATIONS • 5+ years’ experience in civil design for Data Centers or Mission Critical facilities with working knowledge of land use and land development conventional practices., • Demonstrated ability to evaluate the design and constructability of site design by third-party consultants., • Proficiency in understanding and applying building codes, local regulations, and standards., • Knowledge of mission critical equipment and systems, design process, pre-construction requirements and the construction process, • Proficient in AutoCAD Civil 3D, Bluebeam, and MS Office Suite software. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $105,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Description About SYSTEMSEVEN At SYSTEMSEVEN, we don’t just maintain IT, we help businesses grow with it. Our Projects & Engineering team is where new systems are built, cloud migrations happen, and client environments are transformed. We’re looking for someone who can bridge project leadership and hands-on technical expertise to make these initiatives a success. The Role The IT Project Manager is a hybrid role: part orchestrator, part engineer. You’ll manage client projects from kickoff to close, while also rolling up your sleeves to perform advanced technical work. You’ll analyze client environments, design solutions, coordinate resources, and personally implement the most critical pieces of the build. This role is ideal for a senior technician ready to step into leadership or a project manager who still loves getting hands-on with the tech. Responsibilities * Perform comprehensive assessments of client/prospect IT infrastructure. * Design solutions and make recommendations that align with SYSTEMSEVEN standards. * Scope, budget, and build project plans in our PSA. * Act as the primary client contact for project communication and updates. * Assign, coordinate, and manage work for technicians, engineers, and field staff. * Execute high-level technical work (server migrations, network builds, cloud transitions). * Track milestones, timelines, and risks; escalate when needed. * Deliver projects on time, on budget, and within scope. * Document solutions, lessons learned, and final outcomes in Hudu. Success Metrics * On-Time Delivery → Projects completed by target deadlines. * Budget Accuracy → Projects delivered within budget or approved variance. * Quality of Solutions → Recommendations align with client needs and best practices. * Client Satisfaction (CSAT) → Positive project feedback and repeat business. * Resource Utilization → Balanced use of hours across project staff. A Day in the Life * Reviewing a new client’s infrastructure and designing an upgrade plan. * Building a project scope and budget in our PSA. * Hosting a kickoff call with a client to set expectations. * Configuring a firewall or migrating a Microsoft 365 tenant yourself. * Coordinating with Field Techs for onsite deployment tasks. * Tracking project hours and risks, adjusting plans as needed. * Closing a project with documentation and client sign-off. Characteristics & Values The right IT Project Manager will: * Be Good Humans → Lead projects with integrity and respect. * Pursue the Exceptional → Deliver solutions that clients rave about. * Grow with Purpose → Keep developing both project leadership and technical expertise. * Own Your Outcome → Take accountability for project results, good or bad. * Enjoy the Ride → Bring positivity and adaptability, even when projects get tough. Other traits we value: * Clear Communicator → Able to explain both timelines and technical details. * Technically Sharp → Experienced in networking, servers, cloud, or security. * Organized → Skilled at juggling tasks, timelines, and people. * Client-Centered → Always focused on delivering business value, not just tech. Why This Role Matters This role ensures SYSTEMSEVEN can both design and deliver IT solutions with confidence. You’ll be the bridge between the plan and the execution - guiding projects while still getting hands-on with the most critical technical pieces. When you succeed, projects don’t just “get done”, they build trust, open new opportunities, and prove that SYSTEMSEVEN delivers IT at its best. Company DescriptionAt SYSTEMSEVEN, we’re an MSP that actually makes IT feel human. Real people, immediate help, and the kind of expertise that keeps businesses moving forward. We live by our values: Be Good Humans, Pursue the Exceptional, Grow with Purpose, Own Your Outcome, and Enjoy the Ride. Translation? We work hard, we care about clients and teammates, and we don’t take ourselves too seriously while doing it. If you want to level up your career in tech, solve real problems, and be part of a team that celebrates wins (and laughs through the tough stuff), you’ll fit right in here.At SYSTEMSEVEN, we’re an MSP that actually makes IT feel human. Real people, immediate help, and the kind of expertise that keeps businesses moving forward.\r\n\r\nWe live by our values: Be Good Humans, Pursue the Exceptional, Grow with Purpose, Own Your Outcome, and Enjoy the Ride. Translation? We work hard, we care about clients and teammates, and we don’t take ourselves too seriously while doing it.\r\n\r\nIf you want to level up your career in tech, solve real problems, and be part of a team that celebrates wins (and laughs through the tough stuff), you’ll fit right in here.

Job DescriptionCompany Description Job Title: IT Systems Engineer (IT Desktop Engineer) Location: Austin, TX (Day 1 Onsite) Description: Description: We are seeking a skilled IT System Engineer to support and maintain both virtual and physical infrastructure for our organization. This role encompasses a broad range of IT functions, including on-premises and cloud-based systems. The ideal candidate must be self-directed, a fast learner, and comfortable working in a fast-paced team. They should be flexible enough to work on modern systems or legacy components to understand all the pieces that should align correctly to support a large enterprise development team. The qualified candidate should be able to provide support 24/7 and rotate weekends on-call with current team in Austin, TX. Job Responsibilities: Server and Network Management: • Install, configure, and troubleshoot Linux and Windows servers and workstations, as well as WAN/LAN networks and software backup applications., • Troubleshoot and resolve Unix (RHEL and Ubuntu) issues/failures., • Troubleshoot and resolve subscriptions for Windows and Linux server licenses and renewals., • Manage physical to virtual workstations as needed, • Plan, forecast, and implement new system hardware infrastructure, including the phasing out of legacy systems and components., • Plan, test, and implement upgrades to Unix, Windows, and MySQL databases., • Plan, test, and implement upgrades of software fix packs to desktop and server OS, including creating a project plan, coordinating meetings, and managing resources., • Support annual desktop and system audits., • User Support and Training:, • Provide occasional 24/7 support and participate in a rotating weekend on-call schedule with the team., • Provision and de-provision users for tool access, including managing user access to project server resources., • Write and maintain training, installation, and process documentation for users as needed., • Collaborate with various teams to support both modern systems and legacy components, ensuring cohesive operations across all IT systems., • Hold and facilitate meetings with internal and client teams to discuss server and application upgrade requirements., • Create and manage CRQs in Remedy for issues or infrastructure support., • Maintain management of internal project wikis and email distribution lists., • Development Tool Support:, • Provide management of binaries for IDEs and associated components for Git development., • Support Git development software tools and resolve related issues., • Troubleshoot and resolve issues with HP and UFT applications and user support., • Conduct inventory assessments for servers, desktops, laptops, workstations, and network appliances., • Strong experience in managing virtual and physical server environments, including Linux and Windows server environments, network protocols, and backup applications., • Performs system backups and recovery. Maintains data files and monitors system configurations to ensure data integrity., • Self-motivated, fast learner, and adaptable to a fast-paced team environment., • Ability to work effectively with both modern and legacy systems to support a large enterprise development team., • Familiarity with Git and development tools., • Ability to communicate technical concepts and IT terminologies to users and apply those concepts to resolve issues., • Experience with inventory management, root cause analysis, and troubleshooting software tools.Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description About Rugiet:Rugiet is a pioneering direct-to-consumer telehealth company that's revolutionizing men's health with innovative, discreet, and effective solutions. As one of the fastest-growing companies in the country, we are driven by a mission to empower individuals to take control of their well-being. We are building cutting-edge technology that underpins every aspect of our patient, doctor, and pharmacy experience, and we pride ourselves on seamless operations and optimal user satisfaction. Position Overview:We are seeking a versatile and highly motivated Mid-Level Software Engineer to join our dynamic engineering team. This unique role offers an exciting blend of hands-on software development with critical technical support responsibilities. You'll be instrumental in both building new features and ensuring the smooth, uninterrupted operation of our platform by swiftly resolving technical escalations. If you have a strong foundation in Ruby on Rails, thrive on solving complex problems across the full stack, and enjoy collaborating with diverse teams, this is your opportunity to make a tangible impact at a rapidly growing telehealth brand. What You'll Do (Key Responsibilities & Day-to-Day Duties): • Full-Stack Development: Develop, maintain, and enhance our core applications and services primarily using Ruby on Rails, contributing to a robust and scalable platform., • Technical Support & Escalation Management: Collaborate closely with our customer experience team to efficiently manage and resolve escalated technical issues impacting customers, doctors, and pharmacies., • System Mastery: Quickly familiarize yourself with key components of our complex system architecture to provide effective support, diagnose issues, and implement targeted improvements., • Problem Solving & Resolution: Work hand-in-hand with the broader engineering team to conduct root cause analysis, diagnose technical issues, and implement sustainable, long-term solutions., • Feature Development: Actively participate in the development of new features and system enhancements, translating feedback and identified opportunities into tangible product improvements., • Documentation & Knowledge Sharing: Create and maintain clear, concise documentation for support processes and technical solutions, enhancing team knowledge and operational efficiency., • Proactive Improvement: Stay informed about industry trends and emerging technologies to proactively anticipate technical needs and propose innovative solutions that enhance system stability and performance., • Agile Participation: Engage actively in daily stand-ups, providing transparent updates on both your development progress and support task resolutions., • 3+ years of professional experience in software development, with a strong command of Ruby on Rails., • Proven experience in customer or technical support roles, ideally within a collaborative team environment., • Strong problem-solving abilities and a demonstrated skill in diagnosing and effectively resolving complex technical issues., • Excellent communication skills, capable of articulating technical concepts clearly to both technical and non-technical stakeholders., • Familiarity with databases (e.g., PostgreSQL, MySQL) and optimization techniques., • Experience with cloud services (e.g., AWS, GCP, Azure) and version control systems (e.g., Git)., • Experience in the telemedical industry, with an understanding of typical patient, doctor, and pharmacy workflows., • Familiarity with popular support ticketing systems such as Zendesk or Freshdesk., • Detail-Oriented: You have a strong attention to detail and a commitment to delivering high-quality code and solutions., • Time Management: You possess effective time management skills, allowing you to seamlessly balance development and support responsibilities., • Proactive & Empathetic: You approach problem-solving with a proactive, collaborative, and empathetic mindset, understanding the impact of technical issues on users. At Rugiet, you'll be at the forefront of digital health innovation, directly impacting patient care and operational efficiency. This role offers a unique opportunity to blend your engineering prowess with critical problem-solving, contributing to a rapidly expanding and impactful telehealth brand. We offer a competitive salary, comprehensive benefits, and a collaborative culture where your contributions are highly valued. Ready to build and support the future of men's health? Apply Today!

Job Description About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. The Global Support Organization (GSO) is primarily responsible for providing product support to customers to deflect non-defect and non-feature cases from Product Development. The cloud technical support engineer, reporting to the technical support manager, is responsible for providing product support to customers on the products used in their cloud environments, as well as assuming system administration responsibilities in certain areas. You will work closely with platform engineering in ensuring that customer inquiries are addressed, and that the products running in the cloud environment are well-maintained, while being exposed to several technologies and practices, such as AWS, Kubernetes, and devops. You will: • Manage and complete support cases and service requests for customers, • Monitor and Administer PingFederate, PingAccess, and PingDirectory in a devops environment, • Provide communication with and between customers and other supporting teams across the organization, • Update processes, documentation, and knowledge base as changes are made or discovered, • Assist in coordinating and diagnosing issues in customer environments, • Advanced Certification or minimum 2 years experience supporting at least 2 of the following:, • PingFederate, • PingDirectory, • PingAccess, • Identity Manager, • Data analysis and correlation - Utilizing data analytics to correlate disparate data points and logs to draw conclusions about the source of a problem, • Complex System Analysis - Understanding and diagnosing issues within highly complex and integrated systems., • Root Cause Analysis - Digging deeper into problems to understand the underlying causes, not just the symptoms., • Excellent understanding of IAM Security best practices, • Proficient understanding of change management, • Experience working in a Kubernetes environment, • Experience with networking, • Experience in System Administration of an enterprise environment, • Proficient in querying with tools like ElasticSearch/Kibana, Cloudwatch, Jira, etc., • Excellent customer service skills In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. Here are just a few of the things that make Ping special: • A company culture that empowers you to do your best work., • Employee Resource Groups that create a sense of belonging for everyone., • Regular company and team bonding events., • Competitive benefits and perks., • Generous PTO & Holiday Schedule, • Parental Leave, • Progressive Healthcare Options, • Retirement Programs, • Opportunity for Education Reimbursement We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.