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  • Crew Member
    Crew Member
    hace 7 días
    Jornada completa
    Wayne

    Essential Duties and Responsibilities: Offers friendly service to all guests Takes customer orders, maintains fast, accurate service, and positive guest relations Operates grill and in an efficient and safe manner Ensures company standards on equipment, facility, and grounds are maintained Ensures food quality and 100% customer satisfaction Maintains the restaurant with regards to cleanliness, neatness and customer accessibility Uses the company cash register accurately and maintain proper control of company assets Works as a team member to support other restaurant employees in their duties Receive payments by cash, credit or debit cards, and gift cards Issue receipts, refunds, or change due Assist customers by providing menu information and resolving their complaints or concerns Readily identify prices of menu items and calculate bill using POS Enthusiastically greet customers entering restaurant Answer customers’ questions and provide information of store’s policies and relevant procedures about the preparation or cooking process Maintain a clean and orderly register area Mix Milkshakes and other beverages as necessary Complete other general cleaning duties such as emptying trash cans and cleaning dining area Stock and maintain fountain machine Ensures food quality at all times Other duties and responsibilities as assigned by your supervisor Qualifications - Knowledge, Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Successful Candidates/Employees of this position must have a High School Diploma or GED. In addition, 1 year of experience in either a food service or retail environment is also preferred. Experience in providing customer service and a desire to grow in the food industry is strongly preferred. You must have a very hands on work style and be actively involved in all daily functions of the store. Certifications: A NYC Food Handlers License is not required to be considered for this position but is preferred. Language Ability: Good communication and interpersonal skills are required. The ability to read and comprehend simple instructions, short correspondences, and memos is necessary. The position also requires the ability to write simple correspondences and the ability to effectively communicate with co-workers and customers. This position requires that you are able to convey information effectively and accurately, vocalize clearly and loudly enough to be heard in a noisy environment and proficiently speak, read, and write the English language. Math Ability: The position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals knowledge of simple math and its application to receiving and disbursing cash. Reasoning Ability: The position requires the ability to solve practical problems and deal with a variety of situations and people. You will need the ability to apply general rules of the job to successfully solve problems that may occur without involving the manager. Strong analytical and decision-making skills are needed. Computer Skills: Must be able to operate cash register. Physical Demands: The position’s physical demands require work in a restaurant/kitchen environment with moderate to loud noise levels, varying temperature conditions and possible direct exposure to hazardous substances, such as hot oil. While performing the duties of the job, the employee is regularly required to sit, stand, travel and react quickly to deadlines, sometimes with little notice. The employee is often required to stand for long periods; walk, bend, kneel, and reach with hands boxes or food containers typically weighing 50 pounds or less, without restrictions. May be required to use stepladder. Finger dexterity is required for use of cash register. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to travel as needed. Hospitality: Actively look for ways to help customers, provide as much information as requested. Infer possible customer needs, as it may be their first experience at the restaurant. Knowledge of, quality standards of service, store policies regarding customer interaction, assessment of customer needs and customer satisfaction are all necessary. Active Listening: Give full attention to what customers are saying, be able to listen to and process the customers’ order without losing track. Social Perceptiveness: Be aware of customers’ reactions, both verbal and nonverbal, and understand why they are reacting this way. Understand the boundaries of appropriateness.

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  • Project Manager
    Project Manager
    hace 19 días
    $35000–$42000 anual
    Jornada completa
    Manhattan, New York

    *Sign offs and Violations Project Manager (DOB Expediter)* Job Responsibilities: · Review, and organize documentation to obtain sign offs – Letter of Completions for BIS Alteration Type 2 and Type 3 applications and DOB NOW Build Alteration Applications with NYC Department of Buildings. · Track, coordinate and manage multiple active sign off projects and review for approvals and disapprovals for sign offs and Plan Exam appointments. · Close out open items, file reinstatement, PAA - Post Approval Amendments and all steps involved to obtain Letter of Completions. · Schedule and prepare for Plan Examiner Appointments with DOB · Review DOB filings to complete all the necessary forms to obtain sign off – Letter of Completion, withdrawals, PAA – Post Approval Amendments, waivers and reinstatements. · Complete Certificate of Corrections forms accurately, prepare and attend ECB Hearings and dismiss violations issued by DOB, FDNY, HPD and other city agencies. · Track, coordinate and manage multiple ECB Hearings and active dismissal of violations projects with various city agencies. · Conduct DOB Research and coordinate with field project manager to obtain approved drawings from DOB and other city agencies · Provide clients with weekly reports and status updates of each filing through Excel spreadsheet. · Create, communicate and execute filing/approval strategies with clients and co-workers. · Maintain a professional demeanor when interacting with design professionals and Department of Buildings personnel Experience Requirements · Preferably CLASS 2 – Code & Zoning Representative License; minimum CLASS 1 – Filing Representative. · At least 2 years of sign offs experience for Alt 2 and Alt 3 applications as Project Manager · At least 2 years of experience for attending ECB Hearings and dismissal of violations · Knowledge of reading and interpreting architectural and engineering drawings. · Knowledge of BIS, DOB NOW Build, and other DOB systems and enforce and use Department of Buildings filing system and procedures. · Strong technical, interpersonal, written, and oral communication skills · Associate or bachelor’s degree (Preferred) · Two to four years of expediting experience · Ability to prioritize and utilize time management. · Exceptional customer service disposition · Excellent computer skills, including a high degree of proficiency in Excel and Outlook

    Sin experiencia
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  • Resident Relations Specialist
    Resident Relations Specialist
    hace 1 mes
    $45000–$50000 anual
    Jornada completa
    Manhattan, New York

    Status: Non-Exempt Position: Full-time Location: In-person, Lower East Side/East Village, Manhattan Cooper Square Mutual Housing Association Management (“CSMHAM”) is a non-profit, low-income housing organization on the Lower East Side of Manhattan. We serve as the property manager to Cooper Square Mutual Housing II HDFC (“MHA II”), a residential cooperative made up of 21 buildings. Our primary mission is to manage and preserve the MHA II co-op so that it is permanently affordable for multiple generations of low-income residents. Our style of property management centers on resident engagement and community preservation. A key element to our unique and successful model is that residents who live in our housing also sit on our board of directors. Resident Relations Specialists are the primary point of contact between residents and their property management organization. The Resident Relations Specialist (RRS) works with residents and staff to identify and resolve a wide variety of issues including: · building and apt. maintenance issues, · building and apt. repair issues, · resident-involved issues that can impact the household or building, (clutter, unsanitary conditions, criminal activity, etc.) · non-payment issues, · conflicts between residents. The RRS conducts regular building meetings to get feedback from residents and share information. The RRS also conducts regular apartment and building-wide inspections to assess housing conditions and other issue that need to be addressed. This is a property management position that also involves activities typically associated with resident advocacy, social work and tenant organizing. The Resident Relations Specialists work closely with, and reports directly to, the Director Operations. This is an in-person, public facing position. Specific Responsibilities · Communicate with residents and address resident concerns. · Work with staff and residents to identify and correct housing conditions through an internal work order system. Address and track housing code violations as needed. · Work with staff and residents to address rent arrears issues. · Send late notices and house rules violation letters as needed. · Inspect apartments and buildings to identify conditions that impact residents’ quality of life. · Conduct resident wellness visits as needed. · Advertise, facilitate and attend resident building meetings. · Attend and participate in other community meetings and staff meetings. · Maintain orderly and accurate resident records and files. Create and track “change orders” and enter other relevant information into the organizational database. · Perform other duties as needed. QUALIFICATIONS · Minimum of one-year experience with property management, tenant advocacy or equivalent position. · Excellent follow-up and problem solving skills. · Excellent people skills: ability to work with and communicate well with all types of residents and all levels of staff. · Effective communication skills, including basic writing skills (ability to write letters, fill out forms, compose emails, create notices, etc.) and public speaking skills. · Basic understanding of NYC housing rules (including Housing Maintenance Code) and of tenant/co-op shareholder rights. · Ability to maintain confidentiality regarding resident personal information and organizational information is essential. · Ability to stay organized and maintain records and files. · Ability to manage multiple tasks and shift priorities according to urgency. · Ability to work with partner organizations to connect eligible residents to social service programs, benefits and other community resources. · Proficiency in basic Microsoft Office programs. · Experience using a workplace/client-based database. Experience using a housing management software such as Rent Manager or YARDI is a plus. · Ability to work independently and as part of a team; willingness to contribute ideas and take direction and receive constructive criticism. · Willingness to work evenings as needed. · Willingness to help with organizational events or projects as needed. · Respect for community residents and co-workers. · Commitment to CSMHAM mission. · Commitment to equal treatment of all community members regardless of age, race, ethnicity, religion, national origin, language, citizenship status, family composition, ability, health status, gender, gender identity, sexuality, income, source of income, occupation, employment status, education, appearance, lifestyle, involvement with criminal justice system, drug use, political affiliation, etc. · Experience working in diverse, multi-lingual, low- and moderate-income communities. · Fluency in either Spanish, Cantonese or Mandarin is a plus. (but not required) · Experience working with the following specific populations is a plus: seniors, individuals with mental health challenges, individuals in recovery or dealing with drug or alcohol addiction, formerly homeless, survivors of domestic abuse, formerly incarcerated. · Experience working for a non-profit organization is a plus. · A sense of humor is a plus. COMPENSATION Salary range is $45,000--$50,000, commensurate with experience. Cooper Square Mutual Housing Association Management offers a comprehensive benefits package including employer-funded health and dental insurance benefits (following a 90-day waiting period), voluntary flexible spending plan, Simple IRA retirement plan, and paid leave time. *Cooper Square Mutual Housing Association Management* *is an equal opportunity employer (EEO).* *###*

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  • Cashier and Line cooks
    Cashier and Line cooks
    hace 1 mes
    Jornada completa
    Astoria, Queens

    Birria LES Astoria, specializing in authentic Mexican cuisine including traditional Birria, is seeking highly motivated and customer-focused Cashiers to join our team. We currently operate two locations and offer both full-time and part-time positions. As a Cashier, you will be the first point of contact for our valued customers, playing a crucial role in providing an excellent dining experience. Key Responsibilities: • Provide exceptional customer service, maintaining a polite and presentable demeanor., • Efficiently take customer orders both in person and over the phone., • Organize and accurately pack multiple delivery orders in a fast-paced environment., • Ensure orders are sent out promptly and correctly., • Utilize POS systems for transactions and order management., • Communicate gracefully and efficiently with guests and co-workers., • Maintain consistent service standards and complete daily side-work and set-up tasks. What We're Looking For: • A minimum of 2 years of experience as a host or cashier., • Good communication skills., • Ability to work any day of the week and any time of the day, including holidays and weekends, demonstrating a flexible work schedule., • Excellent phone etiquette and customer service skills., • Proven experience using POS systems., • Committed, passionate, and a great team player with a positive attitude., • Prompt, reliable, straightforward, and eager to learn., • Ability to provide attentive service in a high-volume setting with a sense of urgency. Compensation and benefits will be discussed during the interview process.

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  • LINE COOKS and Cashiers
    LINE COOKS and Cashiers
    hace 2 meses
    Jornada completa
    Astoria, Queens

    BirriaLES is a Mexican cuisine and Birria is a dish from the state of Jalisco. The dish is a spicy stew, traditionally made from goat meat or mutton, but occasionally from beef or chicken. We are looking for highly motivated cashiers/host to give excellent customer service. We have two locations as of now and are looking for full-time and part time positions. Requirements but not limited to: WE ARE LOOKING FOR CASHIERS/LINE COOK/PREP ~ LINECOOK/PREP/ CASHIERS • Kitchen and grill experience in Mexican cuisine, • Minimum 2 years of host/cashier/Grill/packing experience, • Good communication skills, ability to work any day of the week and any time of the day, • Ability to take customer orders in person and by phone, organized and can pack multiple deliveries, send orders out in a fast-paced environment, • Has great phone etiquette, customer service, polite and presentable, • Committed to work, is passionate, and a great team player, • Prompt, reliable, straightforward, smart, and willing to learn, • Experienced in using POS systems, • Ability to provide an attentive and fine service in a high volume setting and effectively with a sense of urgency, • Be able to communicate gracefully and efficiently to the guests and co-workers, • Consistently maintain service standards, daily side-work and set-up, • Team player with a positive attitude If interested, please respond to this posting and we will contact you to schedule an interview. This is a full time and part time job that requires flexible work schedule including holidays and weekends. Compensation and benefits will be discussed during the interview.

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