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Job Summery We are looking for an enthusiastic and proactive Field Agent to represent our advertising agency on the ground. This role involves executing promotional campaigns, collecting market data, engaging directly with clients and consumers, and supporting our creative and account teams with valuable insights from the field. You will be the agency’s eyes and ears in target markets, playing a vital role in bridging the gap between strategy and execution. Key Responsibilities: Execute on-site marketing and promotional campaigns at client and partner locations. Conduct market research, surveys, and competitor analysis in the field. Support the rollout of ad campaigns, including distributing materials, setting up displays, and monitoring brand visibility. Liaise with vendors, event coordinators, and local contacts to ensure smooth campaign operations. Provide real-time feedback and performance reports from field activities to the internal team. Build and maintain positive relationships with clients, customers, and business partners. Monitor public perception and engagement with client campaigns. Ensure brand consistency and professionalism in all field interactions.
We are looking for a Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests collecting necessary information (like contact details and exact dates of their stay)Welcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates and amenitiesRespond to clients’ complaints in a timely and professional mannerLiaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needsConfirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guestsUpsell additional facilities and services, when appropriateMaintain updated records of bookings and payments Requirements and skills Work experience as a Hotel Front Desk Agent, Receptionist or similar roleExperience with hotel reservations software, like Cloudbeds and RoomKeyPMSUnderstanding of how travel planning websites operate, like Booking and TripAdvisorCustomer service attitudeExcellent communication and organizational skillsDegree in hotel management is a plus