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Company Name: A. J. Perri Plumbing, Heating, Cooling Overview: Pay: Pay: $100k - $200k+ annually based on performance* (average compensation range of top performers) Full-time, year-round work AJ Perri, part of the ARS family of brands, is a trusted leader in residential HVAC and plumbing services. We serve customers in the state of New Jersey with reliable, professional service. With over 50 years of local experience, we’re known for quality workmanship, prompt service, and customer satisfaction, backed by ARS’s national network. We are hiring motivated In-Home Sales Representatives (Comfort Advisors) to help homeowners replace and upgrade their heating and air conditioning systems. This role focuses on providing professional consultations and recommending HVAC system solutions based on each customer’s comfort needs. Company-generated warm leads – no cold calling or door knocking 3–4 scheduled appointments per day (lead volume may fluctuate based on weather demand) Minimum expectation of 55 leads per month Uncapped commission structure designed for high performers Training salary that transitions to a draw once ramp-up is complete Weekly commission settlements so you can easily track your income Take-home vehicle, gas card, phone, and laptop provided Health insurance available 1st of the month past 30 days Low-cost medical (as low as $5/week) Dental, vision, HSA/FSA 401(k) with company match • 10 days PTO + 5 days Earned Sick Leave (per NJ Law) + 8 paid holidays Company-paid life insurance Ongoing sales training and leadership development Responsibilities: As a Comfort Advisor / In-Home HVAC Sales Representative, you will meet with homeowners to evaluate their current heating and cooling systems and present customized replacement solutions. Meet with homeowners during scheduled appointments to assess HVAC system replacement needs Inspect existing heating and air conditioning equipment to determine job scope and pricing Access HVAC equipment that may be located in attics, crawlspaces, basements, or mechanical areas Provide professional recommendations for HVAC system upgrades and replacements Present financing options and system solutions during the consultation Close sales in a one-call close sales environment Deliver a professional customer experience from consultation through installation Work closely with installation teams to ensure a smooth project handoff Lead flow is consistent, but volume can fluctuate depending on seasonal and weather-driven demand. Qualifications: Prior in-home sales experience preferred One-call close experience strongly preferred HVAC knowledge helpful (training provided) Valid driver’s license with clean driving record Must pass background check and drug screening Ability to access attics on hot days and crawlspaces in cold or wet conditions to inspect existing equipment Strong communication, presentation, and customer engagement skills This is a performance-driven sales role designed for closers who thrive in a consultative, one-call sales environment. This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: _.

Who we are Zus is a shared health data platform designed to accelerate healthcare data interoperability by providing easy-to-use patient data via API, embedded components, and direct EHR integrations. Founded in 2021 by Jonathan Bush, co-founder and former CEO of athenahealth, Zus partners with HIEs and other data networks to aggregate patient clinical history and then translates that history into user-friendly information at the point of care. Zus's mission is to catalyze healthcare's greatest inventors by maximizing the value of patient insights - so that they can build up, not around. What we’re looking for We are seeking a Director, Solution & Forward Deployed Engineering to lead the technical delivery of the Zus platform and help customers successfully connect their systems, data, and applications to Zus. Reporting to the Head of Customer Success & Delivery, this role will own how customers integrate with the Zus platform. They’ll be responsible for ensuring healthcare organizations and digital health builders can reliably ingest data, connect EHR systems, and deploy applications powered by Zus APIs. This leader will oversee teams responsible for forward deployment engineering, and technical enablement, working closely with customer engineering teams to integrate Zus into production environments and connect to data networks. You will guide customers through the complexity of healthcare interoperability, helping them translate real-world workflows into scalable integrations built on Zus. This is a hands-on player-coach role. You will lead the team while also personally engaging in complex implementations, architecture discussions, and customer deployments. You will champion the use of AI tools, automation frameworks, and reusable integration patterns to dramatically improve how quickly and reliably customers connect to the Zus platform. The ideal candidate combines deep experience in healthcare interoperability, enterprise software implementations, API platforms, and AI-enabled engineering workflows with the leadership skills required to scale a delivery organization. Key responsibilities • Own the technical delivery lifecycle following contract signature through production deployment and early adoption Lead and grow a team of Solutions Engineers and Forward Deployed Engineers • Develop career paths, performance expectations, and development plans for the team to ensure excellent execution of goals, • Ensure consistent, high-quality execution across multiple concurrent enterprise implementations, • Establish best practices for onboarding, implementation, integration, and go-live readiness, • Set customers up for success across multiple different high priority use cases, • Ensure customers achieve rapid time-to-value from the Zus platform, • Personally engage on strategic or technically complex customer deployments, • Guide integrations involving FHIR, HL7, CCD, APIs, SFTP pipelines, and EHR platforms, • Troubleshoot complex interoperability and data pipeline issues, • Work directly with engineering teams to deploy and operationalize Zus products, • Serve as a trusted technical advisor to customer technical and operational stakeholders, • Support customers in building production-grade applications and workflows on top of Zus APIs, • Help customers operationalize clinical and operational data across care delivery workflows, • Lead the development of reference architectures and deployment patterns, • Identify integration opportunities that accelerate product adoption and expansion, • Oversee technical onboarding and training programs for new customers, • Enable customer engineering and product teams to effectively build on the Zus platform, • Develop documentation, workshops, and enablement resources for technical users, • Lead the adoption of AI tools and automation frameworks across the delivery organization, • Identify opportunities to automate manual implementation work using LLMs, scripting, and developer tooling, • Develop reusable automation patterns for all parts of the Zus ecosystem, • Help customers leverage Zus data to power AI-enabled workflows and analytics applications, • Translate customer implementation patterns into platform improvement, • Participate in technical discussions to find reusable integration patterns that can be embedded directly into the Zus platform, • Communicate customer needs to the Product & Engineering teams, • 10+ years of experience in technical implementation, solutions engineering, systems integration, or professional services leadership, preferably in healthtech, SaaS, or enterprise software, • Proven experience leading customer-facing teams and scaling implementation or professional services functions, • Deep expertise in healthcare data interoperability, including FHIR, HL7, CCD, and EHR integrations, • Strong understanding of APIs, data ingestion pipelines (ETL, JSON, CSV), and modern data platforms (e.g., Snowflake), • Experience designing scalable implementation frameworks and reusable integration patterns, • Familiarity with secure environments and compliance frameworks (HIPAA, SOC 2), • Executive presence and the ability to build trust with both technical and non-technical stakeholders, • Strong strategic thinking paired with a willingness to dive into complex technical or delivery challenges when needed, • A self-starter mindset and comfort operating in a fast-paced, evolving startup environment, • Passion for improving healthcare through better access to and use of data, • Willingness to travel up to ~25% for customer engagements, industry events, and company meetings, • Bachelor’s degree in Business, Engineering, or a related field (advanced degree a plus) $150,000 - $200,000 a yearThis person will have a variable bonus based on quarterly incentive targets. While we're a remote first company, this person will need to travel for internal and external meetings. Likely a few times per month.We will offer you… • Competitive compensation that reflects the value you bring to the team a combination of cash and equity• Robust benefits that include health insurance, wellness benefits, 401k with a match, unlimited PTO• Opportunity to work alongside a passionate team that is determined to help change the world (and have fun doing it) Please Note: Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren’t looking for someone who checks each box on a page; we’re looking for active learners and people who care about disrupting the current healthcare system with their unique experiences. We do not conduct interviews by text nor will we send you a job offer unless you've interviewed with multiple people, including the Director of People & Talent, over video interviews. Job scams do exist so please be careful with your personal information. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We are partnering with a premier global law firm to identify an HR Manager – Attorney Population (New York Office) to serve as a senior advisor to practice leadership and the primary HR leader for the firm’s New York attorney population. This is a highly visible, strategically significant role at the center of attorney talent management. The HR Manager will act as a trusted advisor to senior lawyers and business leaders, ensuring a seamless, best-in-class attorney experience while aligning people strategy with the firm’s broader business objectives. Operating within a sophisticated global platform, this individual will partner closely with national HR leadership, Employment Counsel, and key stakeholders across the firm to ensure consistency, discretion, and excellence in all attorney HR matters. Areas of Responsibility • Serve as the senior HR point of contact for attorneys in the New York office, • Partner directly with practice leadership on workforce strategy, performance, and talent matters, • Oversee the full attorney lifecycle, including onboarding, performance management, compensation, extensions, and transitions, • Advise on complex and sensitive matters, including leaves of absence, cross-office secondments, remote and hybrid arrangements, partner transitions, immigration, and visa issues, • Manage escalated employee relations matters in close partnership with Employment Counsel, • Ensure compliance with applicable employment laws, firm policies, and professional standards, • Leverage workforce data and analytics to inform leadership decision-making and enhance talent outcomes, • Identify opportunities to refine and elevate attorney HR processes and programs across the platform Candidate Profile • 6–10 years of progressive HR experience, ideally within a leading AMlaw 100 (preferred) firm or elite professional services environment, • Deep familiarity with U.S. employment and labor law, • Demonstrated ability to operate credibly with senior stakeholders in a high-performance, partner-driven environment, • Strong judgment, discretion, and comfort handling sensitive and complex matters, • Experience with HR systems (PeopleSoft preferred) and strong analytical capability This role offers the opportunity to operate at the highest levels of a global legal organization, serving as a trusted advisor to partners and a steward of the attorney experience within a world-class firm.

Reejig is the Work Operating System for the AI powered enterprise. We give companies a complete, validated view of their work by mapping every role, task, skill, and workflow. With this intelligence, we redesign how work should flow, surface where automation creates the highest leverage, and recommend the right AI agents for the enterprise. Every change is measured and tied to real operational and workforce impact. Inside Reejig, we build the same future we sell. We are developing our own AI powered workforce that supports our teams and our customers. This is a place for builders who want to help define how work will operate in the AI era. The Role We’re hiring a Customer Impact Lead to partner with U.S. enterprise customers as they redesign how work gets done using Reejig’s Work Operating System. This is not a traditional customer success role. It is a workforce transformation role suited to someone with a background in people & systems consulting, org design, workforce strategy, process transformation, or SaaS/technology-enabled transformation. You will operate as a strategic advisor and delivery lead — managing multiple enterprise initiatives simultaneously in a fast-paced, high-growth environment. You’ll guide executive stakeholders through workforce redesign, work deployment strategy, operating model shifts, and technology adoption — ensuring measurable impact at every phase. If you’ve led transformation programs, redesigned operating models, implemented enterprise SaaS platforms, or advised on workforce strategy — this role is built for you. What You’ll Do Lead Workforce & Work Design Transformation • Own the end-to-end post-sale transformation journey for enterprise customers, • Lead implementation of Reejig’s Work Operating System, • Drive alignment between executive ambition and operational execution, • Ensure rapid time-to-value through structured governance, milestone tracking, and risk management Act as a Strategic Advisor to Enterprise Stakeholders • Engage and influence CHROs, COOs, transformation leaders, and functional executives, • Facilitate executive workshops on workforce strategy, operating model evolution, and skills-based transformation, • Translate strategic workforce goals into actionable roadmaps powered by Reejig, • Provide thought leadership on future-of-work, AI-enabled workforce orchestration, and organizational agility, • Lead change management efforts to embed new ways of working across large-scale teams Drive Outcomes & Expansion • Define and track measurable transformation outcomes across each customer, • Identify expansion opportunities aligned to demonstrated value, • Partner with Sales to grow enterprise footprint through strategic relationship management, • Position Reejig as critical infrastructure for workforce intelligence and work orchestration Thrive in a High-Velocity, Multi-Project Environment • Manage multiple complex enterprise programs simultaneously, • Operate with a project management mindset: structured, hypothesis-driven, outcome-oriented, • Act as the voice of the customer across Product, Sales, and Delivery, • Navigate ambiguity and bring clarity to evolving transformation environments What You’ll Bring Required • 5+ years’ experience in: Management consulting (people & systems, org design, workforce strategy, tech/process transformation), orEnterprise SaaS implementation / professional services, or Internal workforce strategy / org design / operating model transformation roles, • Demonstrated success leading complex, cross-functional transformation initiatives, • Experience managing multiple enterprise clients or programs in parallel, • Strong executive presence and ability to influence C-suite stakeholders, • Structured problem-solving approach and comfort with ambiguity, • Excellent facilitation, communication, and stakeholder alignment skills, • Comfort operating in a fast-paced, high-growth, high-accountability environment Preferred • Experience in workforce technology, HR tech, or AI-enabled platforms, • Background in workforce planning, work design, or operating model redesign, • Experience managing workforce deployment, work redesign, or enterprise transformation programs, • Familiarity with digital transformation methodologies and structured delivery frameworks What It Is Like To Work Here You will thrive here if you move fast with calm precision, use AI daily, take full ownership, escalate early, solve problems quickly, and care deeply about customers. This environment will not suit people who prefer slow pace, low accountability, or indirect communication. Success in This Role Looks Like • Enterprise customers successfully redesign workforce strategy and work deployment using Reejig, • Executive sponsors view you as a trusted transformation partner — not a software manager, • Measurable improvements in workforce agility, skills visibility, and work orchestration, • Expansion driven by strategic impact, not just account management, • Internal teams experience you as a high-velocity, consulting-caliber operator Why This Matters Reejig is at a point of real inflection. We are building a company that will reshape how organisations operate in the AI era. The people who join now are not stepping into a role, they are stepping into a chance to build something with scale and long term impact. If you want work that changes your career and creates meaningful equity upside, this is the moment.

Location: New York, NY (Hybrid – 2–3 days a week in-office) Compensation: $140,000–$160,000 base + performance bonus + commission Type: Full-time About Vansary Vansary is a strategic communications and narrative advisory firm for the companies shaping the future of regulated industries — fintech, emerging tech, AI, venture capital, private equity, financial service firms. . We sit at the intersection of editorial discernment, market positioning, and go-to-market strategy, partnering with founders and executives navigating moments of rapid growth, category creation, fundraising, product expansion, policy complexity, and market visibility. Our work spans narrative architecture, executive positioning, media strategy, thought leadership, speaker platforms, award campaigns, product launches, ecosystem partnerships, and reputation building. We help companies earn credibility, shape conversations, and accelerate influence. Our clients range from breakout startups to growth-stage companies and institutional brands redefining how industries operate. The Opportunity We are entering a new phase of growth and are looking for a senior communications leader who can operate as both a strategic advisor and operational owner across complex client accounts. We are looking for someone who can: • lead nuanced founder and executive relationships,, • translate ambiguity into strategic direction,, • guide high-level communications strategy,, • maintain momentum across multiple workstreams,, • and help scale a modern strategic communications firm built for the AI and infrastructure era. You will work closely with Vansary’s founder while also serving as a trusted lead across client relationships, team development, and agency operations. The ideal person is intellectually curious, commercially aware, calm under pressure, highly organized, and excited by the intersection of media, technology, business, and culture. What You’ll LeadStrategic Client Leadership • Own and lead a portfolio of fintech, AI, cybersecurity, and emerging-tech accounts, • Serve as a senior strategic advisor to founders, executives, and marketing leaders, • Translate business priorities into communications, visibility, and positioning strategies, • Lead messaging refinement, narrative development, and executive thought leadership initiatives, • Identify proactive storylines, market tensions, and industry moments worth owning Communications & Media Strategy • Guide high-level media strategy across business, technology, finance, and trade press, • Oversee pitch development, messaging direction, and editorial positioning, • Shape executive visibility opportunities across speaking, awards, contributed content, podcasts, and ecosystem partnerships, • Ensure communications strategies align with broader company growth and GTM priorities, • Maintain strong editorial judgment and a high standard for narrative quality Account & Team Operations • Drive day-to-day account momentum while balancing long-term strategic priorities, • Create clarity and structure across fast-moving client environments, • Mentor and develop junior team members across writing, media strategy, and client management, • Improve operational systems, workflows, and team processes as the agency scales, • Partner closely with leadership on resourcing, client health, and agency growth planning Agency Growth & Industry Presence • Support new business conversations, proposals, and strategic recommendations, • Contribute to Vansary’s positioning, thought leadership, and long-term growth direction, • Represent the agency at industry events, conferences, and ecosystem gatherings when relevant, • Help shape the future evolution of Vansary as a modern communications and advisory firm What You Bring • 7–10+ years of experience in strategic communications, PR, executive visibility, or narrative strategy, • Strong experience within fintech, B2B technology, cybersecurity, AI, venture capital, or regulated industries, • Proven ability to independently manage sophisticated client relationships and high-ambiguity environments, • Excellent editorial instincts and strong long-form and short-form writing skills, • Deep understanding of how communications intersects with company growth, fundraising, reputation, and market positioning, • Comfort operating in fast-paced founder environments with shifting priorities, • Strong organizational and operational instincts; ability to create structure without over-bureaucratizing, • Interest in how AI and emerging technologies are reshaping communications and knowledge work, • Collaborative mindset, intellectual curiosity, and high emotional intelligence What Success Looks Like • Clients feel strategically guided, not simply serviced, • Accounts move forward with consistency and proactive momentum, • Teams feel supported, clear, and well-managed, • Vansary becomes less founder-dependent operationally while increasing strategic sophistication, • Communications programs increasingly influence business outcomes, not just media volume What We Offer • Competitive compensation + performance bonuses, • Hybrid and flexible work environment, • Summer half-day Fridays, • Health insurance after 90 days, • Annual professional development stipend, • Annual team retreat, • Direct exposure to top founders, investors, media, and emerging technology ecosystems, • Opportunity to help shape the next chapter of a growing strategic communications firm

Product Owner - Shop Operations About Us: At Fullbay, our mission is simple — to create safer roads for our families and yours. As leaders in the heavy-duty repair industry, we power shops with technology that helps them run smarter and more efficiently. As an AI-First company, we invite artificial intelligence to eliminate friction, spark innovation, and drive efficiencies in every conversation— for our teams and our customers. Position Overview: As a Product Owner at Fullbay, you own and contribute to the success of the tools and workflows that power the day-to-day experience of technicians within automotive and commercial repair shops. You lead the definition, delivery, and ongoing improvement of features that directly impact how technicians diagnose, document, communicate, and complete their work inside the Fullbay platform. In this role, you operate as the primary Product Owner for technician-facing capabilities, accountable for backlog clarity, delivery quality, and continuous workflow improvement. While your work sits within a specific product domain, its impact is highly visible—shaping how technicians perceive the usability, efficiency, and value of Fullbay in their daily operations. You balance near-term workflow enhancements with thoughtful iteration to ensure the platform supports real-world repair environments. You lead a dedicated team of engineers and QA, working closely with other Product Owners, Designers, Customer Success, and Engineering leadership. Success in this role requires strong ownership, practical decision-making, and deep empathy for the technician’s environment. Ideal candidates bring either direct experience working in a commercial repair setting (such as a technician, service advisor, or shop operator) or meaningful experience building software solutions that serve technicians and shop-floor workflows. Primary Duties & Responsibilities: • Domain Ownership: Define and evolve technician-facing capabilities that improve workflow efficiency and usability. Ensure initiatives align with broader product strategy and reflect real-world shop operations., • Direction & Prioritization: Prioritize initiatives that improve technician productivity and reduce friction in daily workflows. Balance usability, technical complexity, and delivery speed while maintaining focus on customer impact., • Technician-Centered Enablement: Represent technician needs in product decisions by identifying workflow gaps and operational friction. Ensure solutions reflect the realities of time-sensitive, multitasking shop environments., • Product Discovery & Definition: Conduct technician interviews and field research to inform product direction. Translate insights into clear epics and user stories with defined success criteria., • Delivery Leadership & Workflow Management: Lead day-to-day delivery using Kanban practices to maintain focus and flow. Partner closely with engineering and QA to resolve ambiguity and adapt plans as needed., • Cross-Functional Collaboration & Influence: Collaborate with Product Managers and other Product Owners to maintain alignment across domains. Communicate progress, risks, and decisions clearly to engineering leadership and stakeholders., • Adheres to all confidentiality and compliance regulations., • Performs other duties as assigned. Minimum Education & Work Experience: • Bachelor’s degree in Business, Computer Science, or a related field (or equivalent practical experience)., • 4+ years of experience in Product Management, Product Ownership, or a related role within a SaaS or technology-driven organization. Hands-on experience in a shop environment can substitute for some of this requirement., • Demonstrated experience owning a product backlog and delivering customer-facing software features in an Agile environment., • Ideal candidates may have direct experience working in a commercial repair environment (e.g., as a technician, service advisor, or shop operator) or have built software solutions closely serving technicians and shop-floor workflows. Meaningful experience within automotive, fleet, or commercial repair industries—either through software products serving these markets or direct operational experience—is strongly preferred. Key Skills and Qualifications: • Backlog Ownership: Proven ability to manage and refine a backlog for a dedicated development team., • Customer Empathy: Deep understanding of technician workflows and operational realities within automotive or commercial repair environments., • Workflow Design Thinking: Ability to simplify complex operational processes into intuitive product experiences., • Technical Collaboration: Comfort working closely with engineering teams to translate business needs into clear, actionable requirements., • Industry Fluency: Familiarity with terminology, constraints, and performance expectations common in automotive or commercial repair shops., • Lean & Agile Delivery: Strong understanding of Agile methodologies; experience working in a Kanban-driven environment preferred., • AI Fluency & Adaptability: Strong comfort leveraging AI-enabled tools to improve personal productivity, documentation, research, and analysis workflows. Ability to thoughtfully evaluate and support responsible AI-powered enhancements within technician-facing capabilities., • Clear Communication: Ability to articulate workflow challenges and product decisions to both technical and non-technical stakeholders. Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions • Regularly required to sit at a desk in front of a computer and use hands to finger, handle, or feel objects, tools, or controls (including a computer keyboard and operating a telephone), lift and/or move up to 10 pounds., • Frequently requires the use of hands and arms for reaching, as well as the ability to walk and communicate effectively through speaking and listening., • Specific vision abilities required by this position include close vision, color vision, and the ability to adjust focus., • Noise level in the work environment is usually moderate., • Type on a computer keyboard and look at a computer monitor, and operate a cell phone or a computer-based phone

Customer Success Manager About Sync1 Systems Sync1 Systems is a CUSO based in Austin, TX focused on delivering top-tier service through our Loan Origination System. We partner with credit unions across the country to power their lending programs, and our Customer Success team is at the heart of those relationships. About the Role We are looking for a dedicated and personable Customer Success Manager to join our team. In this role, you will serve as the primary point of contact for a portfolio of credit union lenders — acting as a trusted advisor, relationship manager, and internal advocate. The ideal candidate has a passion for helping others, a knack for building meaningful lender relationships, and the ability to deliver exceptional service grounded in deep product knowledge. Role & Responsibilities • Own a portfolio of credit union accounts, serving as the primary relationship contact and day-to-day liaison., • Build and maintain strong, long-term relationships with lenders through consistent communication, software training, webinars, and in-person meetings., • Meet regularly with lenders to ensure their needs are met and they are maximizing the value of the Sync1 platform., • Keep lenders informed of new software updates, features, and enhancements relevant to their lending programs., • Handle inquiries and requests from lenders promptly, addressing needs and resolving issues in a timely manner., • Identify upsell opportunities and present integrations and expanded capabilities that support lender goals., • Drive contract renewals by demonstrating ongoing value and maintaining high levels of lender engagement., • Capture and communicate lender feedback internally to inform product development and service improvements., • Maintain accurate account records and activity documentation to support team reporting and leadership visibility. Note: 20-30% travel is required for on-site lender visits. Required Skills & Experience • 2+ years of experience in customer success, account management, or a related client-facing role., • Strong relationship-building skills — comfortable engaging with everyone from frontline staff to C-suite contacts., • Excellent communication skills, both written and verbal, with the ability to tailor messaging to different audiences., • Strong organizational skills and the ability to manage multiple accounts and priorities simultaneously., • Self-motivated and proactive — solutions-oriented with a sense of urgency., • Strong problem-solving skills with comfort navigating ambiguity. Preferred Skills • Experience with Loan Origination Software or lending platforms., • Background in financial services, lending, or the credit union industry., • Familiarity with CRM tools and programs (Monday, Hubspot)., • Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Benefits • Medical, Dental & Vision, • FSA / DCA, • Life Insurance, • Short & Long-Term Disability, • Paid Time Off & Holidays, • 401(k) with Matching Must be legally authorized to work in the U.S. without sponsorship. Please submit your resume for consideration.

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. The Role StarRez is seeking a Team Lead, Customer Success to play a pivotal role in driving customer satisfaction, retention, and growth. This position is a hybrid of people leadership and customer relationship management, responsible for coaching and supervising a team of CSMs while also maintaining a small book of business. By ensuring consistent delivery of exceptional customer experiences, the Team Lead directly contributes to the company’s goals of maintaining and improving Net Revenue Retention (NRR), increasing customer engagement and value realization, and driving a high Net Promoter Score (NPS) This is an opportunity to influence both the success of our customers and the development of our Customer Success team. Role Specifics • Work Location: Remote (US), • Travel: 5% (The percentage of travel is an estimation and may vary depending on business need.), • Compensation Structure: In addition to the base salary listed below, this role is eligible for a performance-based bonus., • Reporting Structure: This role reports to the Manager, Customer Success. Application Deadline: This role will accept applications until March 11th, 2026 at 5PM CDT unless otherwise posted. What You Will Own Team Leadership & Development • Lead, coach, and mentor a team of Customer Success Managers (CSMs), ensuring consistency in process, customer engagement, and delivery of value, • Conduct regular 1:1s with CSMs to review accounts, provide feedback, and support career development, • Oversee onboarding and training for new team members; build scalable training resources, • Act as an escalation point for complex customer issues, providing guidance and resolution strategies, • Monitor team performance against KPIs tied to NRR, customer health, and engagement, • Drive alignment across Customer Success, Services, and Support to ensure smooth customer transitions and continuity of service Customer Portfolio Ownership • Maintain a select portfolio of customers, delivering the same high-touch success management expected of CSMs, • Drive adoption, value realization, and customer satisfaction through regular engagement, consultative guidance, and proactive account planning, • Identify opportunities for growth and expansion, contributing to account-level NRR, • Conduct NPS follow-up conversations and translate customer feedback into actionable improvements, • Serve as a trusted advisor to customers, ensuring alignment between their business objectives and our solutions Programs & Processes • Contribute to the design and continuous improvement of Customer Success programs, playbooks, and processes, • Provide monthly reporting to leadership on customer health, NRR trends, engagement, and NPS performance, • Partner cross-functionally to close feedback loops, improve onboarding and training processes, and enhance the overall customer experience Required Qualifications • 2+ years in a Customer Success role with direct customer-facing responsibilities, • Experience leading or mentoring peers, with demonstrated ability to coach and develop others, • Strong communication and facilitation skills, both written and verbal, with the ability to influence at multiple organizational levels, • Strong problem-solving and judgment skills; proven success in issue management and conflict resolution, • Proficiency with Salesforce or similar CRM, and comfort leveraging data/metrics to inform decisions Preferred Qualifications • Experience in a SaaS environment, ideally with higher education or related industries, • 3+ years of experience working cross-functionally with Services, Support, and Product teams, • Bachelor’s degree or equivalent practical experience, • Familiarity with NRR, NPS, and customer health metrics, • Experience balancing customer advocacy with company goals Reasons to join our Team: • Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years, • Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members., • A supportive team environment with emphasis on learning and development opportunities, • Our Promise: You will learn, grow, and be appreciated for your impact and contributions., • Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement. Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you! We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply. Notice to external Recruiters and Recruitment Agencies: StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future. US - Salary Range $86,000 - $96,000 USD StarRez is an equal opportunity employer.

Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights. Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers. With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in (four years running!), , (five years running!), and . About the RoleWe are looking for a security leader to own the vision, strategy, and execution of security across Attentive’s products, infrastructure, and corporate environment. This role combines people leadership, technical depth, and cross-functional influence. You will manage and scale a team of engineers and security analysts responsible for vulnerability management, application security, cloud infrastructure, endpoint security, detection and response, security operations, and corporate security. You will partner closely with Engineering, Product, and Legal to deliver a roadmap that strengthens Attentive’s security posture while enabling high developer velocity. This role is both strategic and hands-on: You are comfortable operating at both a strategic and hands-on level, and you know how to collaborate effectively with engineering teams to deliver results. • Mentor and develop security engineers and analysts, fostering a culture that balances strong security rigor with engineering velocity, innovation, and psychological safety, • Define and own the security strategy and roadmap, leveraging technical expertise and threat modeling to drive systematic, data-informed risk reduction, • Lead and scale the security function across vulnerability management, application security, cloud and endpoint security, detection engineering, and security operations, • Oversee high-impact security initiatives, including enterprise secrets management, CSPM tooling, vulnerability management program, and platform abuse prevention, • Guide the development and operation of critical security services, ensuring operational excellence, reliability, and scalability, and serve as an escalation point during security incidents, • Serve as a security domain expert, providing guidance and communicating real security risks and concepts to senior leadership, engineering teams, and other partners, • Foster a collaborative, cross-functional culture by partnering closely with engineering leaders across Attentive and maintaining high standards, influencing roadmaps, and exemplifying strong leadership, • Partner closely with Engineering, Product, Legal, IT, and other stakeholders to embed security into the SDLC, architecture reviews, and operational practices, acting as a trusted advisor and security domain expert to senior leadership and technical teams, • 7+ years of experience in security engineering, including 2+ years leading, mentoring, and developing engineers and/or managers, • Broad, hands-on experience across modern security domains, including cloud security, product security, detection engineering, incident response, corporate security, and GRC, • Strong familiarity with modern security tooling and infrastructure, such as Datadog, Terraform, SentinelOne, Wiz, Panther, Semgrep, or similar platforms, • Proven ability to lead and influence cross-functional initiatives, clearly communicating security risks, tradeoffs, and recommendations to both technical and non-technical stakeholders, • Excellent problem-solving skills, with the ability to manage complex and ambiguous security challenges in a pragmatic, outcomes-focused way, • Demonstrated ability to balance security rigor with developer velocity, making thoughtful tradeoffs between risk reduction and productivity, • Comfort engaging deeply in technical discussions around infrastructure design, product architecture, automation, and secure-by-default system patterns, • Experience building and scaling security programs in fast-paced, high-growth environments, • A strong track record of building, leading, and retaining high-performing security teams while fostering a positive and collaborative security culture, • Deep understanding of modern and emerging threat landscapes, including AI/ML-related threats, and applying that knowledge to drive measurable risk reduction, • Deep experience securing complex cloud environments, including threat modeling, architecture reviews, incident response, and risk prioritization, • Strong data-driven mindset, using metrics to prioritize work and improve security outcomes, • Track record of taking a pragmatic approach to security, knowing when to challenge “best practices” and tailor requirements to the needs of the business, • Familiarity with Java, scripting languages, or AI/agentic approaches to build tools and automate security workflowsYou'll get competitive _, from health & wellness to equity, to help you bring your best self to work. For US based applicants:- The US base salary range for this full-time position is $200,000 - $260,000 annually + equity + benefits- Our salary ranges are determined by role, level and location #LI-MDK1 Attentive Company ValuesDefault to Action - Move swiftly and with purposeBe One Unstoppable Team - Rally as each other’s championsChampion the Customer - Our success is defined by our customers' successAct Like an Owner - Take responsibility for Attentive’s success Learn more about _, Attentive’s collective of employee resource groups. If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience. At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.

(this position is remote but candidates must be based and able to work without restriction in the United States) What we believe In the past two years, more than a trillion dollars have been invested in software companies at record prices. And in many cases, the underlying tech is the greatest enabler to the business strategy. But has the approach to govern technology value creation caught up to the magnitude of the risk? We believe a better way is possible – a more programmatic, proactive approach to actively manage technology throughout the investment lifecycle – and that’s what we do. Our role We know that technology can create truly transformative change, and its role in business is only growing. Crosslake is here to support the changemakers and help them buy, build and run better technology. What we value You could be a good fit for Crosslake if you see yourself reflected in our guiding values: Service. We effect change by empowering others. Curiosity. We believe great advice starts with deep understanding. Credibility. Our expertise is earned and proven. Commitment. It’s our privilege to serve clients in their critical moments. Creativity. We are inspired by the constant pursuit of better. In this role you will: Work with our private equity and portfolio company clients, consulting on how to apply an information security vision and strategy in alignment with customer business objectives. Work with customers to assess and address information security risks. Interact with customers executives (EX: CIO, CTO, CEO, DPO) to understand and implement desired change in the customers organization. Assist in leading enterprise-wide cybersecurity operations teams, processes, and responses. Assist in managing customer security programs including the achievement and/or maintenance of key compliance initiatives such as SOC, ISO27001, NIST, PCI, and SOX. Execute and direct the identification, containment, mitigation, and recovery activities related to cybersecurity incidents that may negatively impact customer assets or services. Represent Crosslake in industry cybersecurity forums and working groups, including sector-specific cyber threat intelligence communities. Work with customers to evaluate, implement, and secure key systems within their environment. Analyze and assess customer systems for security / risk exposure and provide business-prioritized remediation recommendations. Assist in handling the documentation, development, implementation, and maintenance of processes related to strong security and compliance controls in customer environments. Work with Operations teams to ensure security architectures are appropriately assessed and able to be supported. Work with Engineering and Operations teams to implement new technologies and security solutions in alignment with industry best practice and commonly accepted principles of secure design. • Knowledge of legal and regulatory requirements, including the frameworks such as ISO27001, PCI, HIPAA, SOC, SOX, and NIST., • Strong knowledge around the requirements of the above frameworks and implementing security best practices within an organization., • Solid understanding of business management processes, including employing information security risk management and cybersecurity technologies, • Knowledge of application security, cloud security, encryption techniques, identity and access management, mobile security, network security, and virtualization security., • 15+ years securing organizations as an in-house team member or advisor / consultant in roles like: Chief Information Security Officer, Director / Manager of Information Security, Director / Manager of Compliance, Principal Security Analyst, Principal Security Engineer, Security Architect, • Demonstrated history of being able to successfully implement security controls within an organization., • Experience in leading within a fast-paced, complex organization., • CISSP or equivalent certification is preferred., • Ability to work from home (or an office of your choosing) and be self-directed, but also effectively collaborate with the team in both a remote and in-person capacity., • Strong technical acumen and technical horsepower, • Be willing to learn and take on new areas that may be outside of your initial comfort zone., • Passion towards making others great and making a high-performing team even better., • An action-oriented personality – you know how to get stuff done., • Great communicator to peers, clients, executive leadership, and boards, • Understanding customer objectives and driving results toward those objectives, • Ability to learn fast and on-the-job., • Responding effectively to rapid change in needs, processes, and technologies, • Ability to understand key concepts and communicate clearly and concisely, including technical details and processes., • Ability to collaborate effectively and build relationships at all levels, especially with senior leaders., • Strong organizational skills with the ability to perform under pressure and manage multiple priorities with competing demands for resources., • Robust analytical, data processing, and problem-solving skills, • Proficiency in process formulation and improvement, • Strong analytical skills, including managing multiple projects under strict timelines and working effectively in a dynamic environment to meet objectives.Crosslake Technologies

AssistRx is a leading healthcare technology and services company dedicated to accelerating patient access to specialty therapies. Through our integrated technology platforms and patient support solutions, we partner with pharmaceutical manufacturers, specialty pharmacies, and healthcare providers to remove access barriers, optimize therapy initiation, and improve long-term patient outcomes. Our Strategic Account Management team plays a critical role in ensuring our manufacturer partners realize full value from AssistRx’s solutions through strong relationships, operational excellence, and data-driven decision-making. The Manager, Strategic Account Management is a senior, client-facing leader responsible for driving account growth, retention, and operational performance across a portfolio of pharmaceutical manufacturer partners. This is a hybrid individual-contributor and people-leader role, requiring deep expertise in pharmaceutical brand operations, HUB services, and specialty pharmacy workflows. You will serve as a trusted strategic advisor to manufacturer brand teams while leading and developing a high-performing account management team. This role requires strong technical acumen, analytical rigor, and the ability to translate complex data and operational insights into actionable strategies for both clients and internal stakeholders. • Serve as the primary strategic partner for assigned pharmaceutical manufacturer accounts, ensuring alignment between client objectives and AssistRx solutions., • Build and maintain executive-level relationships with pharmaceutical brand teams, HUB leadership, and specialty pharmacy partners., • Proactively identify growth opportunities, solution expansion, and risk mitigation strategies across the client portfolio., • Lead client business reviews, performance discussions, and strategic planning sessions using data-driven insights., • Own and manage key account KPIs, including:, • Revenue retention and expansion forecasting, • Account profitability and resource optimization, • Accounts receivable performance and issue resolution, • Analyze operational and financial data to identify trends, risks, and opportunities for improvement., • Partner cross-functionally with Operations, Product, Technology, Finance, and Compliance teams to resolve complex client issues and escalations., • Directly manage and develop a team of 5–6 Strategic Account Managers., • Set clear performance expectations, coach team members, and drive accountability to KPIs and service standards., • Lead hiring, onboarding, training, performance evaluations, and career development for direct reports., • Foster a collaborative, solutions-oriented team culture focused on client success and continuous improvement., • Champion new ideas, process improvements, and innovative approaches to enhance client experience and operational efficiency., • Translate client feedback and market insights into actionable recommendations for internal teams., • Thrive in a fast-paced, high-growth environment while balancing multiple priorities and stakeholders., • Bachelor’s degree from an accredited four-year institution or equivalent professional experience., • 7+ years of experience in strategic account management, client strategy, or consultative sales roles., • Demonstrated experience working with pharmaceutical manufacturers, HUB services, and/or specialty pharmacy operations., • Proven ability to manage complex client relationships and deliver measurable business outcomes., • Strong analytical and problem-solving skills with the ability to interpret data and drive strategic decisions., • High level of technical proficiency, including advanced use of Microsoft Office tools (Excel, PowerPoint, Project, Visio)., • 3+ years of people management or supervisory experience., • Experience supporting enterprise-level pharmaceutical clients in a technology-enabled services environment., • Strategic thinking with strong business and financial acumen, • Executive-level communication and presentation skills, • Ability to influence without authority across cross-functional teams, • Comfort navigating ambiguity and complex stakeholder environments, • Passion for client success, operational excellence, and team development, • Supportive, progressive, fast-paced environment, • Competitive pay structure, • Matching 401(k) with immediate vesting, • Medical, dental, vision, life, & short-term disability insurance, • Opportunity to impact patient outcomes through data-driven healthcare technology., • Collaborative and mission-driven culture that values innovation and continuous learning., • Access to cutting-edge cloud technologies and modern data engineering tools., • Competitive compensation, comprehensive benefits, and career growth opportunities AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Onebrief is collaboration and AI-powered workflow software designed specifically for military staffs. By transforming this work, Onebrief makes the staff as a whole superhuman - meaning faster, smarter, and more efficient. We take ownership, seek excellence, and play to win with the seriousness and camaraderie of an Olympic team. Onebrief operates as an all-remote company, though many of our employees work alongside our customers at military commands around the world. Founded in 2019 by a group of experienced planners, today, Onebrief’s team spans veterans from all forces and global organizations, and technologists from leading-edge software companies. We’ve raised $320m+ from top-tier investors, including Battery Ventures, General Catalyst, Sapphire Ventures, Insight Partners, and Human Capital, and today, Onebrief is valued at $2.15B. With this continued growth, Onebrief is able to make an impact where it matters most. Battle Road Digital, part of Onebrief, applies state-of-the-art innovations and experience from the video game industry to build the future of simulations, modeling, and operations with AtomEngine – our proprietary cloud-based game engine that’s making the world playable. As a Customer Success Engineer, you will ensure customers succeed with AtomEngine by directly extending and adapting the platform to meet their technical and operational needs. Sitting at the intersection of customer success and engineering, this role focuses on developing custom integrations, extensions, and workflows using the AtomEngine ModKit. In this role, you will work hands-on with customer scenarios, data, and environments—writing code, configuring systems, and validating solutions alongside customer teams. You will partner closely with Product, Engineering, and Customer Success peers to ensure customer-driven extensions align with platform direction, while also feeding real-world insights back into the core product. Serve as the technical interface and escalation point for complex customer issues requiring code-level investigation or intervention Design, develop, and maintain custom extensions, integrations, and workflows using the AtomEngine ModKit to meet customer-specific requirements Work directly with customer teams to design, implement, and validate new ModKit features, while ensuring solutions remain maintainable and compatible across platform releases Develop deep mastery of AtomEngine, becoming a subject matter expert able to confidently teach, demo, and guide customers through advanced workflows. Partner with Customer Success and Account teams to support adoption and long-term customer success, contributing technical insight where it matters most Advocate for customer needs internally, translating real-world use cases into clear, actionable input for Product and Engineering teams Act as a trusted technical advisor, helping customers operationalize AtomEngine within their existing workflows and environments 3+ years of professional experience in a software engineering, solutions engineering, or technical customer-facing role involving hands-on development Demonstrated experience writing and maintaining production-quality code, including extending existing frameworks, SDKs, or plugin systems Proficiency in at least one general-purpose programming language used for application or game-adjacent development (e.g., C#, Python, C++, or similar) Strong understanding of software design principles, with an emphasis on modularity, maintainability, and backward compatibility Comfort working with customers face-to-face to debug, iterate, and validate solutions in real-world environments Clear written and verbal communication skills, especially when explaining technical concepts to mixed technical and non-technical audiences Willingness and ability to travel periodically to customer sites for onboarding, workshops, and hands-on technical collaboration Self-directed and effective in fast-moving, ambiguous environments, balancing customer urgency with sound technical judgment Due to federal contract requirements, U.S. Citizenship is mandatory for this position. Preferred Qualifications Active Secret or Top-Secret security clearance Prior military experience Notice to Third Party Recruitment Agencies Please note that Onebrief does not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement Onebrief explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of Onebrief.

About PubNub _ powers the world’s most engaging real-time experiences including chat, live updates, and interactive applications for over 2,000 companies including Verizon, Autodesk, Zillow, and Dropbox. Our global data network processes trillions of messages each month with sub-100 ms latency across 15+ data centers. Backed by $130M in funding, we’re shaping the future of how the world connects. The Role The Senior Solutions Architect is a cross-functional role with a focus on AI-driven solution design, scalable architecture patterns, and strategic customer engagement. We are looking for a Senior Solutions Architect to join our Americas team (Remote, Central/Eastern region). In this role, you’ll work closely with prospects and customers to design and implement real-time solutions using PubNub’s SDKs, APIs, and advanced platform features. You will act as a trusted technical advisor, helping customers build scalable, event-driven solutions, such as live events, real-time commerce, watch parties, digital health, and more, while driving adoption and long-term value from PubNub’s real-time communication platform. Key Responsibilities • Cross-Functional Planning: Lead solution strategy and planning across Product, Sales, and Engineering to align solution architecture with customer outcomes and enable scalable, coordinated execution., • Customer Engagement: Act as a trusted technical advisor, guiding customers through real-time application development and identifying opportunities to expand their use of PubNub’s platform., • Solution Design: Develop tailored solutions and architectures for enterprise use cases, ensuring seamless integration, scalability, and rapid time-to-market. ● Platform Expertise: Provide hands-on implementation guidance and best practices for PubNub’s SDKs, APIs, and platform components.., • Architecture Standardization: Define and document scalable architecture patterns that can be reused across strategic accounts, regions, and verticals., • Training & Enablement: Conduct customer workshops, internal knowledge-sharing sessions, and contribute to solution documentation to support technical adoption and long-term success. Minimum Requirements Core Qualifications & Experience • 5+ years in technical architecture, solutions engineering, product management, or developer tooling, with direct SDK/API implementation experience., • Hands-on experience developing and deploying applications for Web or Mobile platforms., • Demonstrated ability to align customer needs with product and engineering priorities, translating business requirements into scalable technical designs., • Experience driving technical pre-sales, enterprise customer engagements, or leading cross-functional delivery of platform-based solutions. Leadership & Collaboration • Ability to influence product direction through field insight and customer architecture planning., • Exceptional communication skills, including comfort working with C-level stakeholders, product teams, and developers alike. Developer Tools & System Integration • Strong coding fluency in at least one modern language (e.g., JavaScript, Python, Java/Kotlin, Swift, Dart, Ruby), with the ability to quickly apply those skills to other programming languages and platforms., • Experience building developer tooling or reusable architecture templates., • Familiarity with live collaboration environments (e.g., CodeSandbox, GitHub Codespaces), CI/CD pipelines, and testing/documentation best practices. Strategic Architecture and AI Expertise • Working knowledge of distributed systems and platform design concepts (e.g., Kubernetes, service mesh, secure APIs)., • Working knowledge of AI-enhanced solutions across use cases like personalization, prediction, automation, or real-time insights., • Familiarity with AI/ML frameworks and architectures (e.g., LLM integration, vector search). Preferred Attributes • Experience with real-time applications, messaging platforms, publish-subscribe systems, WebSockets, or event-driven systems., • Familiarity with security, privacy, and compliance frameworks (e.g., SOC2, HIPAA, GDPR)., • Background in developer experience (DX), technical writing, or developer community engagement., • Understanding of cloud infrastructure and networking fundamentals (e.g., AWS, HTTP, TCP/IP). Why Join PubNub • Work on real-time solutions at internet scale across industries like healthcare, fintech, streaming, and gaming, • Competitive Overall Compensation in the range of USD 175,000 – USD 180,000 per annum, • Remote-first culture with flexibility across the United States (Central/Eastern time zone preferred), • Equity in a profitable, fast-growing infrastructure company, • Inclusive, growth-focused team where your impact is recognized If you’re excited to design real-time architectures that power millions of users, we’d love to hear from you. PubNub is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All applications are reviewed for accuracy and may be subject to resume, identity, and experience verification as part of the hiring process. Please note that candidates must be legally authorized to work in the United States. This position is not eligible for visa sponsorship.

The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do _. PLEASE NOTE - You must reside in Costa Rica to be considered for this position. Candidates living in other countries cannot be considered at this time. The Customer Success Consultant – Strategic Accounts is a trusted advisor responsible for driving adoption, value realization, and long-term success for a focused portfolio of high-value strategic customers. These customers receive a more personalized and proactive level of service, including quarterly Strategic Review meetings, collaborative Success Planning, and tailored support for budget planning efforts. This role is ideal for professionals with a strong background in customer success, account management, or consulting—particularly those who thrive in high-touch, relationship-driven environments. You will work closely with strategic U.S. and/or North American clients to align Granicus solutions with their evolving goals, ensuring they achieve measurable outcomes and remain long-term partners. #Costa Rica \n What your impact will look like here • Strategic Customer Engagement, • Serve as a dedicated strategic advisor to a smaller, high-impact book of business., • Conduct quarterly Strategic Review meetings with each customer to assess progress, align on goals, and identify new opportunities., • Develop and maintain shared Success Plans that outline customer objectives, key milestones, and success metrics., • Provide annual Budget Planning Documents to support customers in securing internal funding and planning for future investments., • Customer Success Management & Strategy, • Act as the primary point of contact for strategic customers, ensuring a seamless experience across onboarding, adoption, and renewal., • Collaborate cross-functionally with Sales, Implementation, and Support to resolve issues and deliver value., • Analyze customer usage data and engagement metrics to inform proactive outreach and strategic recommendations., • Monitor customer health and implement mitigation strategies to reduce churn risk., • Growth & Expansion, • Identify and nurture expansion opportunities through consultative conversations and strategic planning., • Partner with Sales to co-develop account growth strategies and support upsell/cross-sell initiatives., • Present tailored value propositions to executive stakeholders., • Ability/experience in ability to assist in RFP response process as well as to present in a finalist capacity to a customer, • Customer Advocacy & Experience, • Champion the voice of the customer internally, advocating for product enhancements and service improvements., • Contribute to customer reference programs and success story development., • Stay current on Granicus product updates, industry trends, and best practices in customer success., • Customer Success Operations, • Maintain accurate and up-to-date records in CRM and customer success platforms., • Follow standardized processes while contributing to continuous improvement initiatives., • Track and report on key performance indicators, including engagement, satisfaction, and retention. You will love this job if you have • 3–5+ years of experience in customer success, account management, or consulting, preferably with strategic or enterprise clients., • Proven ability to manage executive relationships and lead strategic planning conversations., • Strong analytical skills and comfort with data-driven decision-making., • Excellent communication, presentation, and interpersonal skills., • Experience with CRM systems (Salesforce preferred) and customer success tools., • PERFORMANCE METRICS, • Strategic Review completion rate and quality, • Success Plan adoption and alignment with customer goals, • Customer satisfaction and Net Promoter Score (NPS), • Retention and renewal rates, • Product adoption and usage growth, • Expansion revenue and opportunity identification \n Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements • Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program., • Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team • We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture • At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. • A few culture highlights include – Employee Resource Groups to encourage diverse voices, • Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs. • Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee population The Impact • We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact _. Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.

Exciting In-House Opportunity - SVP, Commercial Counsel - Technology Transactions & Strategic Partnerships We are recruiting on behalf of a global, publicly traded data analytics and AI company with over 35,000 professionals across four continents. This company partners with leading organizations across financial services, healthcare, insurance, and other industries to drive digital transformation through advanced analytics and intelligent automation. This is a high-impact, senior in-house role sitting within the General Counsel's office. The right candidate will serve as a trusted legal advisor across a broad range of commercial matters, from complex technology transactions to enterprise partnerships, with visibility across the business and a seat at the table on strategic initiatives. What you'll be doing: On the technology transactions side, you will review, draft, negotiate, and close a wide range of agreements including software licensing, SaaS, hosting, and technology services contracts supporting the company's platform businesses. You'll serve as the day-to-day legal point of contact on contractual queries and interpretation, collaborate with cross-functional teams across product, sales, operations, and technology, and help drive continuous improvement of template agreements and contract management processes. Staying ahead of evolving data privacy and AI regulations, including GDPR and CCPA/CPRA, will be a key part of the role. On the enterprise partnerships and vendor side, you will lead the review, drafting, and negotiation of complex partnership and vendor agreements, design partnership frameworks, templates, and playbooks, and provide strategic legal counsel on regulatory and industry standards relevant to the company's partner ecosystem. What we're looking for: JD and active bar membership in at least one U.S. state (New York or California preferred). Minimum 3–6 years of relevant experience, with at least 2 years of focused work on technology transactions or strategic partnerships. You should be a proactive, self-directed professional who can manage high volumes, set priorities, and operate with minimal supervision. Bonus points for privacy certifications or substantial privacy experience, a genuine interest in AI and its legal implications, comfort operating in ambiguous environments, and experience in or with regulated industries. This is a compelling opportunity for a commercially minded attorney who wants to work at the intersection of technology, data, and business at a company that is growing fast and innovating constantly.

Job ID: 418445 Practice area:- Estate & Tax Planning,Probate,Tax - Private Client Services,Trusts and Estates - General Mid-Level Private Client Associate Attorney (3–6 Years) – Vault Law Firm | New York, NY | Trusts, Estates & Family Office Planning Keywords: Private Client Associate Attorney,Trusts And Estates Attorney,Estate Planning Attorney,Tax Planning Attorney,New York legal jobs,Attorney jobs NYC,NY Bar required,Family office attorney,Probate attorney,Private wealth attorney,Trust administration lawyer,Estate tax planning attorney,Am Law firm,Partner-track position,Private client lawyer,estate planning, gift tax, generation-skipping, dynasty trust, GRAT, QTIP trust, charitable trust, family wealth planning A nationally recognized Vault-ranked law firm is seeking a Mid-Level Private Client Associate Attorney to join its sophisticated Private Client and Family Office practice in New York, New York. This opportunity offers direct exposure to complex domestic and international estate planning matters involving ultra-high-net-worth individuals, family offices, closely held businesses, and multigenerational wealth transfer strategies. The ideal candidate will possess strong trusts and estates experience, sophisticated tax planning capabilities, and excellent client-management skills. This role presents a strong partner-track opportunity for attorneys seeking advanced private wealth planning work, meaningful client interaction, and long-term professional growth within an internationally respected legal platform. This opportunity is actively interviewing and offers substantial involvement in high-value estate planning, tax structuring, and family office advisory matters impacting sophisticated clients nationwide and internationally. This elite Vault-ranked law firm is recognized for handling cutting-edge legal matters across multiple industries and practice areas while maintaining a collaborative and forward-thinking culture. Attorneys within the firm regularly advise innovative businesses, global enterprises, entrepreneurs, and high-net-worth clients on sophisticated legal and tax matters while benefiting from extensive mentorship, professional development, and cross-disciplinary collaboration opportunities. This Vault Law 100 and one of the Top 25 Best Law Firm in Southern California boasts attorneys who are highly regarded with forward-thinking approaches, enthusiasm for collaborating across disciplines, and their unsurpassed commercial awareness. The firm has an “emerging issues” program, which allows the firm to pioneer new and novel areas of the law. Associates have the opportunity to work on ground-breaking, high-profile matters for some of the world’s most innovative companies on a day-to-day basis. The firm has had its hand in the growth of global commerce and industry, allowing its associates to obtain truly substantive experience. The firm also require its attorneys to complete a minimum of 25 pro bono hours. Compensation at this firm is competitive with peer firms in the region. A top-tier law firm seeks a Mid-Level Private Client Associate Attorney for its New York, NY office. The selected candidate will advise ultra-high-net-worth individuals, family offices, fiduciaries, and closely held businesses on sophisticated estate planning, wealth transfer, and tax-efficient structuring matters. This Mid-Level Private Client Associate Attorney role offers direct involvement in designing and implementing complex estate planning structures, advising clients on fiduciary and tax matters, and serving as a strategic advisor to sophisticated family offices. Attorneys within this practice regularly collaborate with financial advisors, accountants, and multidisciplinary legal teams on integrated wealth management and succession planning solutions. The practice is known for combining sophisticated trusts and estates work with strong associate mentorship, collaborative teamwork, and meaningful long-term advancement opportunities. Key Responsibilities • Advise ultra-high-net-worth individuals and family offices on estate, gift, and income tax planning, • Draft and implement sophisticated estate planning structures and trust arrangements, • Structure tax-efficient wealth transfer strategies for individuals and closely held businesses, • Counsel clients regarding individual and fiduciary income tax matters, • Collaborate with financial advisors and family office professionals on integrated planning strategies, • Serve as outside general counsel for family offices, coordinating legal and advisory matters, • Support trust and estate administration matters, including fiduciary guidance and tax reporting, • Draft and review trusts, wills, partnership agreements, and related estate planning documents, • Analyze complex domestic and international tax planning issues, • Maintain strong client relationships while managing sophisticated planning projects Qualifications • Bachelor’s degree and Juris Doctor (JD) from an accredited U.S. law school, • Minimum 3 to 6 years of trusts and estates or private client experience preferred, • Active New York Bar membership required, • Previous or current experience with an Am Law 100 firm preferred, • Strong understanding of estate, gift, and income tax planning strategies, • Experience advising high-net-worth individuals and family offices preferred, • Excellent drafting, analytical, and communication skills, • Strong organizational and project-management abilities, • Superior judgment and comfort working with financial and tax-related concepts, • Proficiency in Excel and strong numerical aptitude preferred Why This Role Is Unique • Opportunity to advise ultra-high-net-worth individuals and sophisticated family offices, • Significant exposure to complex domestic and international estate planning matters, • Direct involvement in advanced trust structures and tax-efficient wealth transfer strategies, • Partner-track position within a nationally respected private client practice, • Opportunity to work closely with multidisciplinary advisors and sophisticated clients, • Exposure to cutting-edge tax and wealth planning issues impacting global families, • Meaningful client interaction and substantive responsibility from the outset, • Long-term advancement opportunities within an elite Vault-ranked law firm platform This New York legal job is ideal for attorneys seeking sophisticated trusts and estates experience within a collaborative and internationally respected law firm environment. Candidates interested in attorney jobs NYC with advanced private wealth and family office exposure are encouraged to apply. Compensation & Benefits • Competitive compensation package, • Professional growth and development opportunities, • Sophisticated private client and family office platform, • Meaningful mentorship and substantive client interaction, • Collaborative and forward-thinking workplace culture, • Exposure to high-profile domestic and international planning matters, • Pro bono participation opportunities, • Long-term advancement potential within a nationally respected practice This Mid-Level Private Client Associate Attorney opportunity is actively interviewing. Qualified candidates with sophisticated trusts and estates and tax planning experience are encouraged to apply promptly. Apply Today Apply now for a confidential discussion with a BCG Attorney Search recruiter. Submit your resume to learn more about this prestigious Mid-Level Private Client Associate Attorney opportunity in New York, New York. Explore this partner-track position today and advance your legal career with a top-tier law firm handling sophisticated estate planning and family office matters. BCG Attorney Search is the industry leader for placing candidates in permanent positions in law firms. Since 2000, our recruiters have placed several thousand attorneys and enjoyed extraordinarily high success rates with our candidates. As a BCG Attorney Search candidate, you have access to more opportunities than any legal placement firm in the United States. We are able to offer the most in-depth insight in the legal recruiting market thanks to our dedicated team of over 150 employees who mercilessly research, study and analyze the legal market. The depth and breadth of our research empowers us to place attorneys at rates that are unparalleled at any placement firm in the United States. Many of our recruiters make 30 to 40 placements per year, while recruiters at competitor firms are likely to make four or five. Unlike other placement firms that can only tell you about openings at major AmLaw firms, we place candidates of all backgrounds in firms of all sizes. While other legal recruiters only represent a narrow band of candidates from top law firms and top law schools, our research, firm contacts, and market insight allow us to place hundreds of candidates each year who do not fit this mold. It is rare that we do not get candidates we represent interviews and offers. No one in the world is better at legal recruiting and placement than BCG Attorney Search. BCG Attorney Search will confidentially review your application and will not forward your materials to the firm without first discussing the opportunity with you.

Wag! is looking for a software engineer to drive product development on the core web platforms for the Wag services marketplace. This role will work closely with product managers and designers at a fast pace to launch new products and optimize conversion rates. You’ll bring innovative ideas to the table on how to ship features faster and improve user experience on our platform. You’ll get to innovate, dog-food the product, and create impactful features for millions of users. What you need to get in the door • A strong send of urgency and ownership in your work, • Proven ability to scope, build, test, and deploy features from end to end, • A good eye for design detail, able to draft pixel perfect web interfaces, • Ability to implement slick animations and transitions in web apps, • A strong understanding of web front-end engineering principles, • A strong understanding of the network stack between the browser and backend API, • Ability to build and maintain CI pipelines, • Ability to debug and optimize page load performance, • Ability to own architectural and design decisions, • Ability to break down large projects into reasonable chunks with reliable estimates, • Be an engineer first; willing to dig deep and solve a problem regardless of your comfort level. Our Web Stack • NextJS with Typescript, • Containerized with Docker and hosted on AWS ECS, • Cloudflare CDN and WAF, • Gitlab CI/CD build and deploy pipelines, • Variety of AI-powered tooling for development and testing For US based candidates, the national base pay range for a successful candidate is listed below, • $130,000 to $180,000 About Wag! Group Co. Wag! Group Co. strives to be the number one platform to solve the service, product, and wellness needs of the modern U.S. pet household. Wag! pioneered on-demand dog walking in 2015 with the Wag! app, which offers access to 5-star dog walking, sitting, and one-on-one training from a community of over 500,000 Pet Caregivers nationwide. In addition, Wag! Group Co. operates Petted, one of the nation’s largest pet insurance comparison marketplaces; Dog Food Advisor, one of the most visited and trusted pet food review platforms; WoofWoofTV, a multi-media company bringing delightful pet content to over 18 million followers across social media; and maxbone, a digital platform for modern pet essentials. For more information, visit _.

The Surgimate Customer Success team is growing and we are looking for the right person to fill the role of Customer Success Manager! Driven by a passionate and dedicated team, Surgimate is an enterprise SaaS company in the digital health space committed to revolutionizing the way surgeries are scheduled. We are making a difference and having plenty of fun along the way. The Customer Success Team is responsible for building relationships, driving product adoption, and empowering clients to meet their goals. As experts of the Surgimate platform, we provide value as trusted advisors to our clients. Own customer outcomes by ensuring clients clearly understand, adopt, and realize measurable value from Surgimate Define success criteria with customers and regularly track progress against agreed goals (ROI, efficiency gains, workflow improvements) Proactively identify gaps in adoption and create action plans to improve product utilization Build and maintain strong, trusted relationships with key stakeholders across client organizations Serve as the primary point of contact and strategic advisor for all assigned accounts Develop a deep understanding of each client’s workflows, business goals, and challenges Drive ongoing product adoption through regular check-ins, training sessions, webinars, and business reviews Educate customers on new features and ensure alignment with their needs and use cases Reinforce best practices to ensure consistent and effective platform usage Monitor account health and engagement to identify risks and opportunities early Take ownership of retention by addressing issues before they escalate Maintain clear account plans and engagement strategies for key customers Identify opportunities for expanded use cases, additional locations, or deeper product adoption Partner with Sales on upsell and expansion opportunities Help customers uncover additional value through new workflows and features Act as the voice of the customer internally, providing structured and actionable feedback to Product Identify trends across accounts to influence product improvements and roadmap priorities Partner closely with Implementation to ensure smooth handoffs and continuity post-go-live Work with Support, Product, and Sales to deliver a cohesive customer experience Maintain accurate account data, notes, and activity tracking Meet KPIs related to engagement, retention, and growth Contribute to building scalable customer success processes and playbooks Travel on-site to meet with clients (~30%) Support evolving initiatives as the company grows 3-5 years of Customer Success, Account Management, or a client-facing consulting role, preferably within a B2B SaaS environment Experience working with healthcare customers or within healthcare operations strongly preferred Proven ability to manage relationships across a range of account sizes, including engaging with executive stakeholders Exceptional written and verbal communication skills, with the ability to clearly and effectively communicate complex concepts Strong problem-solving abilities with a proactive, solutions-oriented mindset High level of comfort with technology and ability to quickly learn new systems and workflows Experience with CRM tools (Salesforce preferred) Integrity: Builds trust through honesty, transparency, and doing the right thing for both customers and teammates Mission-Driven Impact: Motivated by helping customers succeed and improving outcomes in healthcare, not just completing tasks Progress over Perfection: Takes action, iterates quickly, and continuously looks for ways to improve rather than waiting for perfect conditions Accountability: Takes ownership of customer outcomes, follows through on commitments, and proactively addresses challenges Customer-Centric: Deeply understands customer needs, advocates for them internally, and ensures they realize meaningful value from the platform Team Over Ego: Collaborates effectively, supports teammates, welcomes feedback, and prioritizes team success over individual recognition Remote-first role with occasional travel required Flexibility to work extended hours as needed to support key initiatives _ Our Product & Mission: At Surgimate, we’re one company with three powerful platforms — Surgimate, ImplantBase, and openDoctor — working together to transform how surgeries are coordinated and delivered. Each platform supports a different phase of the surgical journey, from patient access and scheduling to implant management and post-operative care. United under one mission, we’re building the essential operating system for surgical orchestration — helping providers deliver faster, smarter, and safer care. Our Team: At Surgimate, we are a remote first team distributed across the US with R&D Centers in Israel & India. We offer opportunities for our team to spend time together at meetups, volunteer, and work flexibly. Read more about our team & values here: _ _ _ Our Benefits: Full time, US based team members can expect: Competitive salary plus commissions/bonus, 401(k) with company match up to 4% Medical, dental & vision plans for the employee through Cigna. Plus, employee covered plans available for dependents. Long Term Disability and Life Insurance Monthly Home Internet & Wellness allowances 10 Holidays + 2 Holiday Eves 18 days PTO, 18 days Sick Leave Additional days off for SurgiGive (volunteering 1), Birthday Celebration (1) & Recharge (3) Our benefits may vary by country. Please ask your recruiting contact if you have any questions. Applicants must be authorized to work in the United States without sponsorship.

About the Job: We’re hiring a Director, Enterprise Acquisition, to oversee an elite team of high-performing AEs who focus exclusively on hunting and closing net new logos. We are looking for someone who can navigate complex enterprises. As a Director, Enterprise Acquisition Sales, you will directly manage enterprise AEs and oversee our midmarket acquisition team Manager. In this role you will develop multi-threaded relationships, orchestrate long and complex deal cycles, and position LaunchDarkly as a mission-critical part of modern software delivery. This is a highly visible, team quota-carrying role that requires a strategic mindset, strong executive presence, and deep enterprise sales expertise in the SaaS ecosystem. Responsibilities: Strategic Account Leadership • Lead an organization accountable for achieving and exceeding a multi-million-dollar annual revenue target across Fortune 1000 new logo opportunities, • Define and execute regional account and territory strategies that expand LaunchDarkly’s footprint with engineering, DevOps, platform, and product leadership teams, • Provide leadership and oversight on complex, high-risk enterprise negotiations, serving as an escalation point across legal, procurement, security, and architectural stakeholders, • Ensure consistent articulation and adoption of LaunchDarkly’s value proposition across the team, including progressive delivery, experimentation, developer productivity, and release safety Pipeline Generation & GTM Alignment • Establish regional pipeline strategy and operating cadence, ensuring sustained pipeline coverage through outbound programs, account-based motions, partner engagement, and executive-level selling, • Lead alignment across Account Executives, SDRs, Marketing, and Channel teams to drive predictable top-of-funnel performance and conversion, • Own forecasting rigor and pipeline governance, holding the team accountable for accuracy, inspection, and execution discipline within Salesforce Cross-Functional Partnership • Partner closely with Sales Engineering leadership to ensure consistent, high-quality execution of technical evaluations, proof-of-value engagements, and enterprise architecture discussions, • Collaborate with Customer Success leadership to drive effective handoffs, adoption outcomes, and long-term customer value realization across the regional book of business, • Synthesize and elevate customer and market insights to Product, Engineering, and executive leadership to inform roadmap priorities, packaging decisions, and industry positioning Executive Engagement & Thought Leadership • Coach and enable the team to build trusted advisor relationships with VP+, CTO, CPO, platform, and digital transformation leaders across strategic accounts, • Act as a senior leader sponsor on priority opportunities, articulating how feature management reduces risk, accelerates release velocity, and supports enterprise transformation initiatives, • Represent LaunchDarkly externally at regional events, partner forums, and industry conferences, reinforcing market credibility and supporting GTM objectives Qualifications: • Typically expects a minimum of 12 years of enterprise SaaS sales experience with a proven record of exceeding quota in complex, multi-threaded deal environments. Along with a minimum of 3 years of sales leadership experience, • Experience selling to technical buying centers—especially engineering, DevOps, platform, and product organizations, • Passionate about the net-new-logo acquisition aspect of selling, and ability to win over others about the upside of this type of role, • Prove success hiring, managing, developing a team of successful new-logo sellers, • Demonstrated success closing mid to high six-figure annual contracts, • Strong command of MEDDICC or similar enterprise qualification methodologies, • Excellent storytelling skills and the ability to translate technical concepts into compelling business outcomes, • Comfort navigating large enterprise organizations and orchestrating cross-functional deal teams, • Ability to travel up to 40% of the time based on business needs, • Previous success in a high-growth startup or scale-up environment, • Familiarity with LaunchDarkly’s ecosystem (AWS, Azure, GCP, HashiCorp, GitHub, Datadog, etc.) Pay: Target pay ranges based on Geographic Zones* for Level M4: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $214,000 - $295,000**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $193,000 - $265,000**, • Zone 3: All other US locations - $182,000 - $251,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at _. Do you need a disability accommodation? Fill out this _ and someone from our People Operations team will contact you for assistance.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Senior Professional Services Engagement Manager focused on the Department of Defense (DoD) and Federal Systems Integrators (FSI), you will play a critical role in driving GitLab’s growth in the public sector by structuring services engagements that create true partnership and shared success with our customers. You will lead efforts to design, position, and close outcome-oriented professional services engagements that translate complex DevSecOps and digital transformation initiatives into clear, measurable mission-critical outcomes. Reporting to the Senior Manager of Engagement Management, AMER, you will work at the intersection of technical solutioning and government contracting, aligning each engagement to the unique procurement, security, and compliance requirements of DoD agencies and their systems integrator partners. In your first year, you will build trusted advisor relationships with customer division chiefs, program managers, and technical leaders, mature repeatable engagement patterns for federal use cases, and help integrate professional services into account strategies from early discovery through successful delivery. This is a unique opportunity to shape large-scale implementations that improve how critical government programs plan, build, secure, and operate software using GitLab. • Designing and structuring outcome-based professional services engagements that align GitLab capabilities with DoD mission objectives and Federal Systems Integrator program goals, • Partnering with account executives, solutions architects, and delivery leaders to turn complex DevSecOps transformations into clear, actionable implementation roadmaps and statements of work for federal customers, • Conduct discovery sessions with DoD agencies and Federal Systems Integrators to understand current-state capabilities, mission constraints, and desired business outcomes, • Design outcome-oriented services proposals that align GitLab capabilities with customer success metrics and mission objectives, • Structure engagements using outcome-based pricing approaches where appropriate, while maintaining flexibility for staff augmentation and packaged offerings when contracting requirements dictate, • Navigate government contracting vehicles and work effectively through reseller/distributor partnerships and Federal Systems Integrators, • Develop custom-scoped SOWs and staffing plans for complex DoD implementations, engaging with technical architects and delivery leadership to ensure deliverability, • Articulate GitLab's services value proposition, catalog offerings, and implementation methodologies in the context of federal requirements and compliance frameworks, • Align with division chiefs, and program managers to gain agreement on scope, price, and shared responsibility mode of the services engagement., • Build trusted advisor relationships with division chiefs, program managers, and technical leaders across DoD and FSI organizations, • Guide customers through commercial terms, procurement processes, and contracting structures appropriate for their acquisition environment, • Manage project- and account-level escalations, ensuring rapid resolution and maintaining customer confidence, • Position consulting, training, success tiers, and additional solutions proactively to ensure successful outcomes and long-term customer retention, • Facilitate solutioning sessions including implementation roadmapping, enterprise strategy discussions, and executive-level requirements gathering, • Drive measurable outcomes by structuring services that support customer success metrics, accurately forecasting services bookings, and tracking key performance indicators related to bookings, margin, and attachment to strategic opportunities., • Own the engagement lifecycle from initial discovery and pre-sales solutioning through scoping, SOW development, staffing alignment, and transition to delivery, ensuring engagements are deliverable, clearly defined, and outcome-oriented., • Influence cross-functional teams by articulating GitLab’s professional services value proposition in the context of federal requirements and compliance frameworks, and by feeding customer insights back into sales, delivery, and practice management., • Partner with regional sales and engagement leadership to prioritize and manage services opportunities that support critical deals and strategic initiatives, providing clear recommendations on risk management, negotiation strategies, and commercial structures., • Foster a culture of enablement and continuous improvement by training field teams on how to position and sell professional services in the DoD and FSI context, and by sharing trends, feedback, and suggestions that improve go-to-market content and operational processes., • Demonstrated progressive experience structuring, scoping, and selling professional services engagements in the public sector, with deep familiarity with Department of Defense (DoD) agencies and Federal Systems Integrator (FSI) environments., • Strong knowledge of government contracting processes and procurement vehicles, including experience working through reseller, distributor, and FSI partnerships to structure compliant services engagements., • Proven success operating in a pre-sales context, conducting discovery, designing outcome-oriented proposals, and developing custom statements of work (SOWs) and staffing plans for large, complex implementation projects., • Solid understanding of software development lifecycle (SDLC), DevOps practices, and cloud transformation initiatives, with the ability to connect technical solutions to mission objectives and measurable business outcomes., • Effective communication and interpersonal skills with executive presence, able to build trusted advisor relationships with division chiefs, program managers, contracting stakeholders, and senior technical leaders., • Highly developed facilitation, negotiation, and problem-solving skills, including the ability to guide customers through acquisition processes, commercial structures, and risk mitigation strategies., • Comfort working cross-functionally with sales, solutions architecture, delivery, and operations teams to align on deal strategy, staffing, and successful execution in a fast-paced environment., • Capacity to work autonomously and asynchronously in a fully remote setting, managing multiple complex opportunities while maintaining accurate forecasting and consistent alignment with GitLab values and goals. The Professional Services Engagement Management team at GitLab is dedicated to designing and structuring services engagements that set our customers up for successful, long-term adoption of our DevSecOps platform. We build and manage strategic relationships with customers to understand their goals, surface their services needs, and translate complex transformation initiatives into clear, outcome-oriented engagement plans. Composed of experienced services, consulting, and delivery professionals distributed across multiple regions, we operate asynchronously to support field teams, shape implementation strategies, and guide customers through their services journey. We focus on creating scalable engagement models, fostering open communication with internal stakeholders, and adapting our services offerings to the evolving needs of a rapidly maturing organization and its customers. For more on how our team works, see the_. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our and . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $139,875 - $199,800 USD How GitLab will support you • _, • _, • _, • _, • _, • _, • _ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from _ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our _ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also and . If you have a disability or special need that requires , please let us know during the .

About the Job: LaunchDarkly is the industry-leading feature management platform that empowers engineering teams to deliver and control software with confidence. We help the world’s most innovative organizations—including Fortune 500 enterprises—ship faster, reduce risk, and continuously improve their software experiences. Our platform enables teams to release features gradually, target specific user segments, experiment safely, and roll back instantly when needed. This role will be responsible for overseeing either the Eastern or Western region, determined by business needs and the candidate's location. As we continue to scale globally, we’re expanding our Strategic Sales organization with high-performing leaders who can navigate complex enterprises and accelerate adoption across key markets. As a Regional Sales Director, Strategic Sales, you will be responsible for driving net-new and expansion revenue within a portfolio of the most impactful enterprise accounts in the region. You will develop multi-threaded relationships, orchestrate long and complex deal cycles, and position LaunchDarkly as a mission-critical part of modern software delivery. This is a highly visible, quota-carrying role that requires a strategic mindset, strong executive presence, and deep enterprise sales expertise in the SaaS ecosystem. Responsibilities: Strategic Account Leadership • Own and exceed a multi-million-dollar annual quota focused on Fortune 1000 and other high-growth strategic accounts, • Build regional strategies that expand LaunchDarkly’s footprint with engineering, DevOps, platform, and product leadership teams, • Lead complex enterprise negotiations across legal, procurement, security, and architectural stakeholders, • Champion LaunchDarkly’s value proposition, including progressive delivery, experimentation, developer productivity, and release safety Pipeline Generation & GTM Alignment • Develop a robust pipeline through targeted outbound strategies, account-based plays, partner motions, and executive engagement, • Collaborate closely with SDRs, Marketing, and Channel teams to drive consistent top-of-funnel momentum, • Maintain disciplined pipeline hygiene and forecasting accuracy in Salesforce Cross-Functional Partnership • Work hand-in-hand with Sales Engineering to guide customers through technical evaluations, proof-of-value, and architecture discussions., • Partner with Customer Success to ensure seamless handoff, adoption, and long-term value realization., • Provide customer insights to Product, Engineering, and Leadership to help shape roadmap, packaging, and industry positioning. Executive Engagement & Thought Leadership • Build trusted advisor relationships with VP+ engineering, CTO, CPO, platform, and digital transformation leaders, • Articulate how feature management reduces risk, accelerates release velocity, and supports enterprise transformation initiatives, • Represent LaunchDarkly at regional events, partner summits, and industry conferences. Qualifications: • Typically expects a minimum of 15 years of enterprise SaaS sales experience with a proven record of exceeding quota in complex, multi-threaded deal environments. Along with a minimum of 5 years of sales leadership experience, • Experience selling to technical buying centers—especially engineering, DevOps, platform, and product organizations, • Demonstrated success closing six- and seven-figure annual contracts, • Strong command of MEDDICC or similar enterprise qualification methodologies, • Excellent storytelling skills and the ability to translate technical concepts into compelling business outcomes, • Comfort navigating large enterprise organizations and orchestrating cross-functional deal teams, • Ability to travel up to 40% of the time based on business needs, • Experience selling DevOps, developer tooling, cloud infrastructure, observability, CI/CD, or platform engineering solutions, • Previous success in a high-growth startup or scale-up environment, • Familiarity with LaunchDarkly’s ecosystem (AWS, Azure, GCP, HashiCorp, GitHub, Datadog, etc.), • Relationships within large enterprise engineering and platform communities Pay: Target pay ranges based on Geographic Zones* for Level M4: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $301,000 - $414,000**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $271,000 - $373,000**, • Zone 3: All other US locations - $256,000 - $352,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at _. Do you need a disability accommodation? Fill out this _ and someone from our People Operations team will contact you for assistance.

Job Description: Client Advisor Reports To: General Manager Summary: The A.L.C Client Advisor is a fashion industry professional specializing in styling services to boutique guests, celebrities, public figures, and high-profile individuals. The primary role of a stylist is to curate outfits, select clothing, accessories, and overall looks for guests, ensuring they appear stylish, polished, and on-trend for various events, red-carpet appearances, photo shoots, interviews, public appearances, and life in general. Responsibilities Sales Performance: • Achieve and exceed sales and metric goals, • Utilize product knowledge and trends to provide relevant styling suggestions, • Actively engage with customers, building relationships to drive repeat business, • Maintain knowledge of store key performance metrics and work towards targets, • Collaborate with the management team to develop action plans and sales strategies, • Customer Service/Clienteling:, • Strive to exceed customer expectations by providing outstanding service experiences when interacting with customers Assist customers by selecting appropriate styles based on their needs and preferences • Use Product Knowledge to speak to the collection’s vision and the product’s quality, • Build & maintain an organized client book to generate appointments and drive sales volume through consistent outreach and follow up Proactively reach out to clients based on their preferences and past purchases Sales Floor/Operations: • Maintain the visual presentation of the store, ensuring VM standards are met, • Assist in floor sets and replenishment of merchandise as needed, • Complete opening and closing duties, • Collaborate with the management team to oversee any additional operational tasks, • Other duties as assigned The A.L.C. Style Seven! - Key responsibilities of Stylists include: 1. Clothing Selection: Choosing suiting, dresses, separates and accessories that align with the client's style, body type, and the occasion., 2. Fashion Coordination: Creating cohesive outfits, coordinating colors, patterns, and textures to achieve a desired aesthetic., 3. Trend Analysis: Staying up to date with the latest fashion trends, collections, and releases to keep clients fashionable and ahead of the curve., 4. Collaboration: Working closely with team and management to reinforce outfits and accessories for clients' appearances positively., 5. Fitting: Ensuring garments fit ideally or assisting by coordinating with seamstresses., 6. Accessorizing: Selecting the handbags and other accessories to complement the overall look and add layering., 7. Red Carpet and Event Styling: Preparing clients for high-profile events such as award shows, premieres, and weddings, ensuring they make a memorable and fashionable impact. Stylists work closely with guests to understand their preferences, comfort zones, and long-term image goals. They act as fashion consultants, confidants, and creative partners, helping build and evolve their personal connections through clothing and style choices. Becoming a successful A.L.C. Stylist requires a deep understanding of fashion, a keen eye for trends, strong networking skills, and the ability to adapt to diverse personalities and preferences. Our Stylists gain recognition and build trust through their guests' appearances in causal settings, red-carpet events, and social media platforms. Qualifications: · Previous experience in a retail role, preferably with a fashion luxury/contemporary brand · Strong sales, customer service, and communication skills · Basic computer skills in retail point of sales system, excel, and word · Organizational skills and an eye for detail · A positive, high energy, entrepreneurial spirit · A team player who is inspired by other’s successes as well as your own · Able to work retail hours, including weekends and holidays The compensation for this position ranges from $42,500 to $52,000 annually. The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including: medical, dental, vision, supplemental benefits through AFLAC, a retirement plan various paid time off programs, and employee discount/perks.

The Senior Digital Operations Manager serves as a critical strategic and operational partner to the Digital Team leadership, sitting at the intersection of strategy, execution, and people. This role leads a small team of e-commerce managers while remaining hands-on with high-impact initiatives — partnering closely with digital, creative, technology, and operational leaders to drive alignment, structure, and execution across the organization. Major Duties & Responsibilities Strategic Leadership • Collaborate with senior leadership to translate organizational vision into clear, measurable goals and action plans for the Digital Team, • Lead annual budget planning and monthly financial tracking, • Serve as a trusted advisor — synthesizing complex information and presenting data-driven recommendations to support executive decision-making Operational Excellence • Oversee the end-to-end execution of digital and cross-functional initiatives, serving as the central point of contact for stakeholder communication and project status reporting, • Identify operational gaps and lead process improvement efforts, • Manage the rollout of new systems, including change management and training Team Cadence & Communication • Own the Digital Team's operational rhythm, including agenda setting, materials preparation, meeting documentation, and action item tracking, • Plan and facilitate cross-functional workshops designed to solve complex organizational challenges and drive collaboration across disciplines Culture & Team Insights • Maintain a ground-level understanding of team culture and morale, proactively surfacing friction points and providing leadership with an informed, candid view of team dynamics Qualifications • 8+ years of experience in operations, program management, or a chief of staff function, ideally within a digital or technology-focused organization, • 2+ years of experience managing and developing direct reports, • Proven track record leading complex digital initiatives across multiple teams and disciplines, • Strong ability to translate strategy into executable plans while managing competing priorities, • Proven ability to design and implement processes that improve team efficiency, • Excellent communication and stakeholder management skills, including comfort presenting to senior leadership, • Strong financial acumen, including budget planning and expense tracking, • High degree of judgment, organization, attention to detail, and follow-through, • Experience working with digital platforms, e-commerce environments, and/or technology teams preferred, • Comfortable operating in ambiguous environments and building structure where it does not yet exist WHO WE ARE In April 1994, we opened our doors on Lafayette Street in downtown Manhattan and became the home of New York City skateboarding. Over 30 years, we have established ourselves as a brand known for quality and style, and have expanded from our New York City origins into a global community, working with generations of skaters, artists, photographers, designers, musicians, filmmakers, and writers. Our physical stores serve as cultural landmarks, reflecting the brand’s street style and fostering a strong sense of community. We currently have 18 locations worldwide – six in the US, four in Europe (France, Italy, the UK and Germany) and eight in the Asia-Pacific region (Japan, Greater China and South Korea). Supreme.com is the digital home of the brand with an e-commerce platform that operates in 45 countries. Supreme.com offers customers access to the brand’s full collection of products including apparel, footwear and accessories.

Job DescriptionDescription: Role Summary As a Client Success Manager at Leo FS, you serve as a trusted advisor and strategic partner to a portfolio of facilities management clients. Your focus is ensuring customers achieve measurable, lasting value from Leo's services, and that every interaction strengthens the partnership. You develop a deep understanding of each client's business priorities and operational needs, often anticipating challenges before they surface. You take ownership of the customer experience end-to-end, working closely with Operations to drive outcomes collaboratively and partnering with Sales when opportunities for growth emerge naturally from strong client relationships. You are the client's advocate within Leo and Leo's strategic voice to the client. You stay close enough to service delivery to identify and resolve issues proactively, bringing the right internal resources together to ensure swift resolution and a seamless experience. Revenue retention and expansion are natural outcomes of the relationships and value you build. Key Responsibilities Client Relationship Ownership • Own the strategic communication lane with assigned clients. Ops handles day-to-day service communication; you handle partnership depth, systemic issues, and proactive thinking., • Design, build, and facilitate Quarterly and Monthly Business Reviews, synthesizing operational performance data into strategic client-facing narratives, • Develop and maintain Client Health Scores using engagement signals, satisfaction metrics, and escalation trends to identify and mitigate risk early, • Maintain close alignment with Operations to ensure real-time visibility into service delivery and client-impacting events, • Own detractor follow-up and action plans at the account level. Drive improvement., • Serve as the client’s internal advocate: surface systemic issues, push for process improvements, represent the client’s perspective in internal discussions. Revenue Retention & Growth • Lead the end-to-end contract renewal process across a structured 180/120/90-day cadence, coordinating with internal stakeholders on pricing and deal structure, • Identify and pursue upsell, cross-sell, and new service line opportunities within your portfolio, with autonomy to close independently or partner with Account Executives on complex deals, • Build and execute client retention and save strategies, leveraging health score data and engagement signals to detect risk and intervene early New Client Onboarding • Own the client experience during onboarding, ensuring a seamless transition from sale to service delivery in partnership with Operations, • Contribute a strategic growth roadmap during the pre-sale process, identifying early expansion opportunities and laying the foundation for the long-term success plan, • Execute a structured 30-day onboarding sequence including Welcome Call, communication cadence setup, initial health assessment, and 90-day strategic plan development Cross-Functional Collaboration • Partner with Operations daily. Two communication lanes, clear boundaries, mutual accountability. You are embedded with Ops, not above them., • Partner daily with Operations in an embedded, collaborative model with clear communication channels and shared accountability for client outcomes, • Collaborate with Account Executives on expansion opportunities within a structure designed to incentivize partnership over competition, • Own resolution of billing and invoice disputes, balancing client relationship health with business outcomes Required Qualifications • 5+ years in customer success, account management, or client services in B2B services (facilities management, commercial real estate, or property services strongly preferred)., • Demonstrated experience managing a portfolio of $5M+ in annual contract value., • Track record of hitting or exceeding 95%+ retention rates., • Experience running QBRs/MBRs and translating operational data into client-facing strategic narratives., • Proficiency with CRM platforms (HubSpot preferred) and comfort with data-driven account management., • Strong commercial acumen: understands gross margin, revenue retention, and the relationship between service quality and financial outcomes., • Preferred Qualifications, • Experience in facilities management or integrated facility services specifically., • Background working in organizations transitioning from transactional to strategic client management models., • Experience with NPS/CSAT program design or execution., • Familiarity with multi-trade, multi-geography service delivery.Requirements:

Job Description • Seeking Remote Candidates As a Senior Customer Success Manager (CSM) at ENow, you will serve as the primary strategic partner for a portfolio of enterprise customers, owning the post-sale relationship from onboarding through renewal and expansion. This role is designed for a customer-focused professional who is equally comfortable building trusted relationships and driving measurable commercial outcomes. Customer Success at ENow is directly accountable for retention, expansion influence, and long-term account growth. You will be empowered—and expected—to proactively identify risks and opportunities, align ENow’s solutions to customer objectives, and ensure customers realize tangible business value. A meaningful portion of total compensation is tied to performance outcomes such as renewal success, net revenue retention (NRR), and customer adoption. This is a fully remote role within the United States, with close collaboration across Sales, Product, Engineering, and Support. Key Responsibilities • Own customer retention and renewal outcomes across a defined book of enterprise accounts, with performance measured against gross and net revenue retention targets., • Serve as the primary point of contact and trusted advisor for customers, building strong relationships with IT, security, and business stakeholders., • Lead onboarding and adoption efforts, ensuring customers achieve value quickly and continue to expand their usage of ENow’s solutions., • Develop and execute account success plans that tie customer goals, usage, and milestones directly to renewal and growth outcomes., • Proactively identify expansion opportunities, partnering with Sales and leadership to drive incremental revenue aligned to customer value., • Conduct regular health checks, success reviews, and executive touchpoints to anticipate risks, surface opportunities, and reinforce ROI., • Act as the voice of the customer internally, advocating for customer needs and providing feedback to Product and Engineering to influence roadmap decisions., • Manage escalations and complex issues with urgency and empathy, partnering cross-functionally to deliver timely resolution., • Forecast and report on account health, renewal risk, and expansion opportunities, maintaining clear visibility into revenue performance., • Contribute to the development of scalable Customer Success processes, playbooks, and best practices as ENow continues to grow. About You You’ll be successful in this role if you: • Are motivated by clear goals, measurable outcomes, and performance-based incentives., • Take personal ownership of customer revenue outcomes—not just activity or engagement., • Balance strong customer advocacy with commercial accountability., • Are comfortable operating in a role where compensation meaningfully reflects impact., • Thrive in a remote-first environment, communicating clearly and proactively across distributed teams., • Enjoy working in a growth-stage company where structure is evolving and initiative is valued. Qualifications Required: • 3–4+ years of experience in Customer Success, Account Management, Technical Account Management, or a similar customer-facing role within SaaS or enterprise software., • Strong familiarity with Microsoft ecosystems, including Microsoft 365, Entra ID, Azure, and related identity, security, or infrastructure concepts., • Experience working directly with—or selling into—IT and Information Security teams, with an understanding of their operational and security priorities., • Demonstrated success in roles where performance was tied to retention, expansion, or revenue-related outcomes., • Proven ability to manage executive-level relationships and influence decision-makers in a remote setting., • Strong written and verbal communication skills, with excellent organization and follow-through., • Comfort working cross-functionally with Sales, Product, Engineering, and Support teams in a distributed environment., • Ability to travel on a monthly or more frequent basis (approximately 20% of the time) to meet with customers in person for on-site visits and conferences. Preferred: • Bachelor’s degree in Business, Information Technology, Computer Science, or related field., • Experience in a high-growth or early-stage SaaS environment., • Familiarity with CRM and Customer Success platforms (e.g., Salesforce, Gainsight, Totango)., • Background in cybersecurity, identity management, or enterprise IT operations. Compensation & Incentives The salary range for this role is $90,000 - $100,000. This position also offers significant earning potential through on-target earnings (OTE). ENow offers a competitive total rewards package which includes base salary and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location, and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process. In addition to the salary range listed, this role offers a meaningful, performance-based variable component. A significant portion of total compensation (typically around 30%) is tied to measurable outcomes such as customer retention, net revenue retention (NRR), adoption milestones, and strategic account impact. Top performers are rewarded for ownership, execution, and delivering real value to customers. #hc226652

Job DescriptionCustomer Experience Manager New York City, NY | Hybrid (3 days/week in office) | Full-Time About Us CurbWaste is a venture-backed, early-stage vertical SaaS company on a mission to modernize the waste and recycling industry. Our customers are hard-working, no-frills operators running complex businesses with limited tools. We’re here to change that. With $50M raised and the backing of top-tier investors, we serve over 150 customers who rely on CurbWaste’s all-in-one solution to power their operations. But we’re just getting started. Our ambition is to become the system of record for the waste industry and support the people who keep our cities running. At CurbWaste, we hold a high bar. We believe in trust, ownership, and a relentless focus on delivering value. We challenge each other to grow every day and live by values that shape how we show up: We’re building something meaningful, and we’re looking for big thinkers and humble warriors to join us. About the Role We’re looking for a Customer Experience Manager to own a portfolio of accounts and help them get real, measurable value from our platform. This isn’t a “check-the-box” CSM role. You’ll act as a strategic partner, product expert, and industry advisor working closely with customers through onboarding, adoption, and long-term success to improve how they operate and scale. You’ll manage a blended book of accounts across varying levels of complexity. How you engage each account depends on its needs: some require deep, consultative partnerships, while others are managed through proactive outreach and structured enablement. You’ll be part of the customer journey from the start. For higher-complexity deals, that means engaging during the sales cycle to help with workflow validation and building early stakeholder trust. You’ll join key implementation milestones like kickoff and go-live to build relationships and carry context forward. After a structured handoff, you take full ownership. You’ll own renewals for your book, you’re accountable for retention, and you’ll partner with Sales on expansion and commercial conversations. At CurbWaste, Customer Experience isn’t a support function, it’s the backbone of how we build the product and partner with the industry. In this role, you won’t just manage accounts, you’ll develop relationships, understand workflows at a granular level, and help co-build solutions alongside customers. Over time, this role becomes a true voice of the industry inside the company, helping shape product direction not just react to it. Requirements What You’ll Do • Own a blended portfolio of accounts across varying complexity and engagement levels serving as the primary post-handoff point of contact, • Build and maintain customer relationships defining goals, success criteria, and driving alignment against operational outcomes, • Be consultative and proactive, don't wait for customers to come to you with problems. Anticipate needs, bring ideas, and help customers improve their operations before issues arise, • Adapt your engagement approach based on account complexity from deep, multi-threaded strategic partnerships to efficient, trigger-based scaled support, • Proactively monitor and maintain account health, prioritizing time and attention where it will have the most impact, • Provide a thoughtful experience where customers feel supported, understood, and prioritized, • For higher-complexity deals, partner with Sales during the sales cycle helping validate product fit, workflows, and use cases as a consultative resource, • Build early stakeholder relationships and set clear expectations before the deal closes, • Join key implementation milestones like kickoff, go-live, and checkpoints to maintain continuity without owning execution, • Support best-practice conversations and surface product feedback with clear context throughout onboarding, • Learn account context, personas, workflows, and friction points during implementation so you’re ready for handoff, • Ramp into the relationship during Transition to Success, preparing for a structured handoff from the Implementation team, • Take full ownership of the customer relationship after handoff, • Own ongoing customer training and enablement adapting delivery method (1:1, cohorted, async) to account needs, • Run structured check-ins and, where appropriate, lead Quarterly Business Reviews, • Monitor account health and adoption; identify gaps in usage and proactively recommend improvements, • Translate product capabilities into real operational outcomes and continuously reinforce value, • Own renewals for your book of business you are accountable for retention and renewal outcomes across your portfolio, • Begin renewal preparation 90–120 days before contract end, reinforcing value, surfacing open issues, and aligning stakeholders, • Partner with Sales on commercial conversations and upsell/expansion opportunities based on customer maturity and needs, • Surface customer feedback, product gaps, and workflow challenges with clear context to Product, Engineering, and Support, • Contribute to shaping product direction through structured, high-impact feedback, • Partner with Support on escalated issues and ensure customers maintain clear, consistent communication, • Collaborate closely with Sales, Product, Support, and Implementation throughout the customer lifecycle, • Conduct customer engagements including onsite visits for go-live and ongoing success as needed, • Support engagement initiatives like advisory boards, user groups, and customer events, • Share best practices and insights across customers to strengthen the broader ecosystem Additional Expectations This role includes travel to support customer engagements, onsite visits, and industry events as needed. Candidates should be prepared to travel up to 50% of the time. What You’ll Need • 2–5 years experience managing customer accounts in a SaaS environment, with a track record of building strong, long-term customer relationships, • Ability to manage a blended book of business knowing when to go deep with strategic accounts and when to operate efficiently at scale, • Strong communication skills with the ability to build trust across multiple stakeholders and personas, • Comfort working both strategically (QBRs, value storytelling, consultative advising) and operationally (trigger-based outreach, scaled training, issue triage), • Proactive mindset you anticipate challenges, identify opportunities, and take ownership of outcomes before issues arise, • Ability to understand complex operational workflows and translate them into clear, actionable solutions for non-technical users, • Experience working cross-functionally with Product, Sales, Implementation, and Support teams to drive customer outcomes, • Strong sense of ownership and accountability, with the ability to manage your time and book independently, • Knowledge or background in the waste industry or adjacent industries Nice to Have • Experience in a vertical SaaS or operationally complex industry (e.g., logistics, waste, construction, field services), • Background supporting complex implementations or onboarding processes, • Experience managing portfolios with varying engagement models from high-touch strategic accounts to scaled, trigger-based books, • Experience working closely with Product teams and contributing to roadmap discussions through customer feedback, • Familiarity with scaled enablement approaches webinars, async content, cohorted training, • Experience supporting sales cycles as a product or solutions resource, • Strong analytical skills with the ability to connect customer feedback to business impact (ARR, expansion, retention), • Comfort with onsite customer engagement and in-person relationship building Benefits Compensation $120,000-130,000 annually, based on experience. Salary ranges reflect our commitment to competitive, transparent pay. What We Offer This is not just a job. It’s an opportunity to make a real impact in a critical industry. • Join a high-performing, mission-driven team transforming a critical industry, • Competitive salary, flexible time off, and ample opportunities for learning and development, • Company-paid medical, dental, and vision coverage, plus 401k, • Be part of a diverse, inclusive, and supportive culture where individuality is celebrated Location This role is based in New York City (3 days/week minimum in office). Our Mission We aim to change the way waste companies run their business. We’re a software company founded by haulers and built for haulers. We care about the environment and want to play a positive role in the future of the waste industry. Software helps create solutions, and we are focused on being the leaders in change. At CurbWaste, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

Job DescriptionAbout Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato's cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an "enterprise startup to bet your career on" Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities We are looking for an exceptional Customer Success Manager to join our growing Commercial Customer Success team. In this role, you will be involved in working with customers to ensure the success and adoption of the Workato Intelligent Automation Platform. You will also be responsible for the success of an assigned set of customer onboardings in a timely and productive manner. In this role, you will also be responsible to: Develop and maintain strategic business relationships with customers to drive adoption and retention. Provide technical Workato product expertise. Be the expert in deployment models and governance structures and share best practices from a business and technical perspective. Educate People, Marketing, Sales, Customer and Finance Operations on the business value achieved through automating their processes. Develop and implement processes and programs to increase usage of the product within the current group and drive cross sell opportunities within other groups. Actively coach and mentor the broader CSM team, contributing to overall team development Serve as the primary point of escalation when customer issues arise, troubleshoot, and ensure quick resolution. Provide quantitative/qualitative analysis to inform team decision-making and product roadmap. Become the trusted customer advisor and be the customer advocate within Workato. Be available to work US hours. RequirementsQualifications / Experience / Technical Skills BS or equivalent education 5+ years of experience in consulting, customer success management and technical account management. Prior experience as a Account Executive, Senior Member of a large consulting firm or CSM in SaaS/iPaaS preferred Experience in Integration and/or business automation. Understanding of large complex businesses with many stakeholders. Awareness of each of the following roles day to day processes and expertise in several; People (HR), Finance, Marketing, Sales, and Post Sales Customer Organizations. Comfortable operating with revenue targets. Impressive track record of high customer retention and growth. Strong sense of customer empathy and customer-centrism. Excellent interpersonal and communication skills. Strong problem solving and analytical thinking. Entrepreneurial drive and comfort working in ambiguous, quickly-changing environments. A passion for and belief in the power of automation to drive business value. Prior Experience in Digital Transformation preferred. Experience in Integration and/or business automation. Past lead experience is a plus. Soft Skills / Personal Characteristics Ability to effectively prioritize tasks and manage time, even under high-pressure situations. Highly organized, able to manage many projects concurrently. Issue management and resolution-focused. Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact; we want company builders. Strong critical thinking, analytical skills with an entrepreneurial and proactive mind-set. Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience. Fast learner who can independently conduct extensive research, and synthesize ideas, information and options quickly. Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. For New York applicants, the base pay for this role may range between $95,000 - $130,000 plus variable, benefits, perks, and equity. (REQ ID: 2627)

Job Description Overview Pay: $20 per hour + commission Earning potential: $20 – $30 per hour on average with commission Schedule: Weekdays and weekend availability Location: Store(s) will be assigned based on commutable distance. Must be available to work in multiple assigned retail stores within designated territory. Part-time and full-time opportunities available A.J. Perri Plumbing, Heating, and Cooling is the nation’s largest provider of residential HVAC, plumbing, and electrical services, with more than 7,000 professionals and over 45 years of experience helping homeowners improve comfort, efficiency, and reliability in their homes. We are hiring In-Store Brand Ambassadors to work inside national home improvement retail stores promoting HVAC services, system tune-ups, system replacements, and indoor air quality solutions. This is a great opportunity for individuals who enjoy speaking with people and want to earn hourly pay plus commission while introducing homeowners to professional HVAC services and consultations. What We Offer: • Weekly pay via direct deposit, • Uncapped Commission paid on top of hourly rate, • Paid training, • Career path into HVAC Sales Advisor roles, • Flexible part-time and full-time schedules Full-time employees also receive: • Insurance available after 31 days, • Low-cost medical (as low as $5/week), • Dental, vision, HSA/FSA, • 401(k) with company match, • Paid time off + holiday pay, • Company-paid life insurance Responsibilities As an In-Store Sales Representative and Lead Generator, you will engage with retail shoppers and introduce them to A.J. Perri heating and air conditioning services. This role supports lead-generation, brand-awareness, and customer education while scheduling in‑home consultations or HVAC services. • Act as a retail Brand-Ambassador, representing ARS with professionalism and enthusiasm., • Serve as a Promotions Specialist explaining service options, system upgrades, and comfort improvements, • Function as a Lead-Generator and Appointment Setter, scheduling in‑home consultation and tune ups with service technicians and comfort advisors, • Note: this role is not door-to-door, does not canvass, and does not function as a canvasser Qualifications What You Need • Positive and energetic personality with strong people skills, • Comfortable approaching and speaking with customers in a retail environment, acting as a product-consultant and support lead-generation efforts, • Retail, kiosk, Door-to-Door, or sales experience preferred (not required), • Ability to stand and walk during shifts, • Weekend and some holiday availability, • Reliable transportation, • Clean, professional appearance representing the ARS brand, • Ability to attend weekly in-office meetings, • Employment is contingent on a background check in accordance with applicable law For questions about the role, you may contact our management team at 732-689-6449 or 732-939-9288 This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.

Job Description JAMES PERSE IS CURRENTLY HIRING A FULL TIME SENIOR CLIENT ADVISOR FOR OUR MADISON AVENUE (UPPER EAST SIDE) LOCATION OBJECTIVE OF THE POSITION The Senior Client Advisor is responsible for achieving all objectives set forth by the company with a focus on client development and client sales. They will set the example in areas of customer service excellence, adherence to visual merchandising standards, and operational standards. In the absence of Store Management, the Senior Client Advisor is charged with overseeing all aspects of the store and staff, when is the most senior presence in the store. ESSENTIAL DUTIES AND JOB RESPONSIBILITIES • Achieve daily, monthly, and annual sales targets and key performance indicators., • Establish relationships with clients and manage communication consistent with James Perse., • Set the example for exceptional customer service, client experience and store standards., • Maintain the selling floor, merchandise. visuals and store standards., • Maintain and grow existing clients and reach new prospects through networking and outreach., • Support operational tasks and projects., • Open and close the store and conduct all opening and closing procedures., • Local market knowledge of clientele base and brand competitors., • Participate in special events and or projects as needed (i.e. Sample Sale, Physical Inventory, etc.)., • Adhere to all store and company procedures while maintaining operational and client experience excellence., • All other duties as assigned. REQUIRED SKILLS, KNOWLEDGE, EXPERIENCE Education • High School Diploma or GED required., • College Degree preferred. Experience • Prior experience in a retail/boutique store dealing with high-end goods, and clientele-oriented sales., • Ideally has a cultivated and established clientele following, • Experience working in retail environment(s) with 7 days a week operation, which require open scheduling availability based on business needs. COMPETENCIES REQUIRED • Candidates must also be outgoing, energetic, professional and good representatives of our brand and be able to emanate the James Perse brand lifestyle., • Strong interpersonal and communications skills both verbal and written., • Strong independent work ethic, excellent time management skills, and high level of integrity., • Composure: Ability to handle customer interactions and potential issues or concerns courteously and professionally. PAY TRANSPARENCY This position pays $20.00 per hour plus commission on personal net sales. JAMES PERSE was founded over 20 years ago in Los Angeles, California by its eponymous designer. James’ signature design philosophy and aesthetic – the pairing of elegance and sophistication with simplicity and comfort – is borne from his passion for minimalist architecture and (as a Los Angeles native) his intimate familiarity with west coast indoor / outdoor living and the casual clothing inspired by it. This approach has been applied to each step in developing the JAMES PERSE brand, which has become synonymous with Southern California life and style. At the Company’s inception, James’ mission was to bring an elevated look and feel to unique baseball caps and basic tees. Two decades later, the Company has expanded to producing full lines of its famously soft and meticulously constructed modern classics for men and women, as well as home furnishings, accessories, and limited edition goods. Our collections are sold in over 40 JAMES PERSE boutiques, as well as in fine department and specialty stores around the world. Our employees are smart, creative, passionate, and service-driven individuals who meet the same superior standards we set for our products. We embrace talented people with diverse backgrounds and experiences, and support policies and practices that prohibit discrimination against any person because of race, color, national origin, religion, gender, gender identity, age, marital status, disability, sexual orientation, or any other characteristic protected by applicable law. JAMES PERSE offers competitive benefits packages, including health, dental, and vision insurance, life insurance, short-term and long-term disability insurance, flexible spending accounts, an employee assistance program, paid vacation, paid sick time, a retirement savings plan with company match, and a generous employee discount. To view and learn more about our open positions visit: http://jamesperse.applytojob.com/apply/ We appreciate your interest in our company and look forward to hearing from you. JAMES PERSE was founded over 20 years ago in Los Angeles, California by its eponymous Powered by JazzHR XtSB74LHWb

Job Description Who we are: For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. Your role: Global Relay is seeking a Senior Customer Success Manager to join our growing team in New York City. In this role you will own a portfolio of large, complex, and high-growth accounts across the financial services and regulated tech sectors — industries where Global Relay is deeply embedded. You will serve as a trusted strategic advisor, driving retention and expansion by aligning our platform capabilities to your customers' evolving compliance, communications, and data-management priorities. This is a high-visibility, quota-carrying role with direct impact on net revenue retention. You will engage C-suite and senior stakeholders in Executive Business Reviews, orchestrate cross-functional delivery teams, and lead sophisticated renewal negotiations — all within one of the most demanding regulatory environments in enterprise SaaS. Your responsibilities: Account Strategy & Management • Build and own long-term account plans aligned to C-suite and senior leadership priorities across a defined book of large-cap and high-growth accounts., • Develop trusted-advisor relationships with IT Directors, Compliance Managers, and business unit leaders — influencing strategic decisions and securing multi-year partnerships., • Lead quarterly and annual Executive Business Reviews, using platform usage data, adoption metrics, and industry benchmarks to demonstrate and expand value., • Orchestrate cross-functional customer engagements spanning Sales, Enterprise Services, Product, and Support to resolve complex issues and improve time-to-value. Revenue Retention & Growth • Own the full renewal lifecycle — from early risk identification through RFP management and procurement-level negotiation — with accountability for gross and net revenue retention targets., • Proactively identify and qualify cross-sell and upsell opportunities in partnership with Sales, aligning expansion to documented customer goals and strategic roadmap., • Partner with Global Relay's Client Services teams to drive platform adoption, increase product utilization depth, and surface expansion signals from usage data., • Maintain accurate pipeline, health scores, and renewal forecasts in Salesforce; contribute to team NRR and expansion reporting. Team Enablement & Thought Leadership • Coach and mentor CSMs and CSRs on renewal negotiation, objection handling, EBR facilitation, and account planning best practices., • Contribute to playbook development, sharing repeatable frameworks for account segmentation, risk management, and executive engagement., • Represent the voice of the customer internally — advocating for product enhancements and influencing roadmap priorities based on portfolio-level patterns. About you: • 6+ years of experience in a SaaS environment in Customer Success, enterprise account management, or strategic sales — with a consistent track record of meeting or exceeding NRR and expansion targets., • Demonstrated experience managing complex, multi-stakeholder enterprise accounts ($500K+ ARR) in regulated industries such as financial services, legal, or healthcare tech is strongly preferred., • Skilled negotiator with the ability to lead commercial conversations through procurement and legal review cycles without losing momentum or margin., • Fluent communicator — able to tailor messaging from technical detail to executive narrative across written, verbal, and formal presentation formats., • Experienced in leading cross-functional teams and influencing outcomes without formal authority., • Proficiency in Salesforce or comparable CRM for pipeline management, health scoring, and forecasting; comfort with CS platforms (Gainsight, Totango, ChurnZero) is a plus., • Familiarity with data archiving, compliance communications, or financial services regulatory frameworks (FINRA, SEC, MiFID II) is a meaningful differentiator — not a requirement., • Bachelor's degree or equivalent experience required. Compensation: Global Relay advertises the pay range for this role in compliance with applicable pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive health benefits program, including extended health coverage and short-term / long-term disability insurance. Employees receive annual allotted vacation days, which increase based on tenure. Other benefits include paid sick days, maternity/parental leave enhanced program, commuter benefits, corporate bonuses, and a 401(k)-retirement plan with company contribution matching. For employees based at our New York office, we provide additional perks and amenities to enhance your work experience including a subsidized meal program, courtesy of our in-house culinary team! Base salary range$90,000—$120,000 USD What you can expect: At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills. Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. To learn more about our business, culture, and community involvement, visit www.globalrelay.com.

Required Skills & Experience • 3+ years of experience in customer service, preferably within contemporary or luxury retail, • Proven ability to build and maintain client relationships and drive repeat business, • Experience working in luxury or freestanding boutique environments, • Strong communication skills with a customer‑first mindset, • Comfort working in a relationship‑driven, service‑focused retail environment, • Professional, polished presentation and strong attention to detail, • Self‑motivated, goal‑oriented, and comfortable working toward sales targets, • Ability to work a flexible schedule, including weekends and holidays, • Ability to stand for extended periods and lift 20+ pounds as needed Nice to Have Skills & Experience • Multilingual abilities (Mandarin/Chinese highly preferred, depending on location), • Background in appointment‑based or clientel‑focused sales, • Experience supporting private shopping appointments or VIP clients, • Familiarity with POS systems, CRM tools, or luxury retail operations Job Description Insight Global is partnering with a luxury Italian fashion brand specializing in high‑quality cashmere knitwear, to hire a Client Advisor to support its U.S. boutique location. This role offers the opportunity to join a globally recognized luxury brand known for craftsmanship, minimalist design, and an elevated client experience. The Client Advisor will play a key role in cultivating long‑term client relationships and delivering a personalized, high‑touch in‑store experience. As a Client Advisor, you will serve as a brand ambassador, focusing on relationship‑driven sales and clienteling rather than foot‑traffic volume. This individual will build and maintain a loyal client base, follow up with customers post‑purchase, host private appointments, and provide thoughtful styling and product guidance to both women and men in a refined retail environment. The ideal candidate is passionate about luxury fashion, detail‑oriented, and thrives in a client‑first, service‑driven setting. This role requires full availability, including weekends and holidays, and the ability to commute easily to the assigned store location. Responsibilities: • Deliver a highly personalized, luxury‑level client experience through one‑on‑one selling and relationship building, • Actively grow, manage, and maintain a personal client book, driving repeat business and ongoing client engagement, • Capture customer information and conduct thoughtful follow‑ups via phone and written communication, • Confidently style and advise clientele, demonstrating deep product knowledge and brand awareness, • Meet or exceed individual sales and productivity goals through consultative selling, • Support private shopping appointments and elevated client interactions, • Communicate the brand’s craftsmanship, materials, and values in an authentic and engaging way, • Partner closely with store leadership to support daily operations, KPIs, and store initiatives, • Assist with visual standards, opening/closing procedures, POS usage, and end‑of‑day communications, • Maintain a clean, organized, and polished boutique environment that reflects luxury standards Compensation: • $21 to $29 per hour plus an additional commission structure., • Exact compensation may vary based on several factors, including skills, experience, and education., • Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.

Job Description About Prevail Legal A well-funded startup founded in San Francisco, our workforce includes a diverse collection of individuals located across the country. Our first-of-its-kind platform combines secure video conferencing with a collection of intuitive tools developed for conducting remote, in-person, and hybrid legal proceedings. By maintaining a dynamic work environment where employees collaborate and grow, we aim to modernize and transform the processes involved in court reporting, testimony management, trial preparation, use of video evidence, and more. Join us in disrupting the legal industry and beyond while working alongside our talented team! About the Position: Prevail Legal is a leading legal technology company transforming how law firms manage depositions and litigation support through AI-assisted court reporting, real-time transcription, and streamlined deposition management. As a Customer Success Manager, you will serve as the primary relationship owner for a portfolio of law firm clients — ensuring they receive an exceptional, white-glove experience from onboarding through every session. This role sits at the intersection of client relations, session operations, and cross-functional coordination. You will act as the voice of the client internally and as a trusted advisor externally, with a direct impact on retention, expansion, and the overall Prevail client experience. Role Type: Full-Time Remote – U.S. Based Key Responsibilities: Client Relationship Management • Own a portfolio of law firm client relationships, serving as the primary point of contact throughout the client lifecycle, • Lead client onboarding, ensuring smooth adoption of Prevail's platform, workflows, and service standards, • Conduct regular business reviews and proactive check-ins to surface needs, address concerns, and identify growth opportunities, • Act as a trusted advisor by deeply understanding each client's litigation support needs and aligning Prevail's capabilities accordingly Session & Service Operations • Coordinate deposition session logistics in collaboration with the Operations team, ensuring all resources are confirmed and coverage is airtight, • Monitor session delivery in real time; escalate and resolve issues related to court reporters, videographers, interpreters, and support, • Step in as needed to assign resources, confirm coverage, or resolve job-related conflicts to protect client experience, • Oversee post-session processes, including transcript delivery, quality review, and follow-up communications Cross-Functional Collaboration • Partner with Operations, Sales, and the Transcript/Certification teams to ensure seamless coordination across the client journey, • Surface client feedback and recurring issues to internal stakeholders, advocating for product and process improvements, • Collaborate with the Dev team to communicate client-facing feature requests and platform updates, • Maintain accurate client data and session records within Prevail's case management and CRM systems Service Quality & Standards • Uphold and enforce Prevail's quality standards for all service partners including court reporters, videographers, and interpreters, • Identify performance trends and escalate service partner concerns through the appropriate channels, • Ensure compliance with client-specific preferences, transcript formatting standards, and SLA commitments QUALIFICATIONS Required: • 3+ years of experience in customer success, account management, or client services — preferably in legal, court reporting, or litigation support, • Demonstrated ability to manage multiple client relationships simultaneously in a fast-paced, deadline-driven environment, • Strong written and verbal communication skills with a professional, client-first presence, • Proven track record of problem-solving under pressure and resolving operational issues quickly and effectively, • Comfort working across cross-functional teams including Operations, Sales, and Development Preferred: • Experience with legal technology platforms, deposition management systems, and court reporting operations, • Familiarity with litigation support workflows including resources allocation and assignment, transcript certification, videography, and remote deposition technology, • Exposure to tools such as Reporter Base, CRM platforms, or case management software, • Bilingual candidates are a plus Benefits: • Comprehensive benefits plan including medical, dental, vision, 401(k), life insurance, and short-term disability, • Five weeks of PTO, all Federal Holidays, and Parental Leave, • Generous continued education allowance, • Employee stock option plan, • Remote-first environment, • Open, diverse, and respectful working culture Compensation: • The pay range for this salary position is $65,000 - 70,000/yr. However, the pay offered may vary depending on job-related knowledge, skills, and experience. Prevail Legal reserves the right to modify this job description to meet business needs. We can only hire US Citizens and cannot provide H1B Visa sponsorship. Prevail Legal is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace.

Job Description Job Title: Client Manager Reports To: Client Director, Managing Vice President, or equivalent senior leadership Position Summary The Client Manager (CM) is a high-visibility operational leader responsible for driving service excellence, staff performance, and client satisfaction across multiple locations within an assigned territory. ⭐ Dedicated to a specific client, the CM oversees multi-level teams, ensures adherence to Service Level Agreements (SLAs), and partners closely with Operations, Finance, HR, and executive stakeholders to deliver seamless, high-quality workplace services. From operational oversight to financial stewardship, the CM is accountable for meeting SLAs, optimizing performance, managing P&L elements, strengthening client relationships, and cultivating a high-engagement employee culture. 🚀 Core ResponsibilitiesService Delivery & Operations Leadership ⚙️ Ensure excellence in service delivery across all assigned sites. Own the intake, delegation, execution, and completion of all client requests. Guarantee all client and organizational deadlines are achieved without exception. Manage staffing, resources, and technology effectively across all sites. Ensure SLA coverage, floaters, and staffing partnership with HR. Maintain a safe, compliant, high-performing work environment. Document and escalate incidents promptly. Conduct regular site visits to enforce operational compliance. Financial & Performance Management 💼 Support leadership in maintaining P&Ls at or above proforma targets. Oversee payroll, billing, and A/R execution with precision. Lead monthly budget forecasting and financial review. Identify opportunities for year-over-year growth. Optimize profitability, hours, and gross margin. Client Relationship & Engagement 🤝 Maintain high levels of client satisfaction (CSI). Lead monthly and quarterly client business reviews. Serve as a trusted advisor to client leadership. Drive employee engagement to sustain or improve ESI scores. Champion the SPS Governance Model for proactive client satisfaction. Talent Leadership & Workforce Development 👥 Lead and develop multi-level teams across locations. Set expectations, clarify workflow, and resolve operational issues. Conduct performance evaluations and maintain employee documentation. Reduce turnover through coaching and recognition strategies. Cross-train teams to build capability and bench strength. Operational Excellence & Compliance 🔐 Enforce policies, KPIs, and SLAs with discipline. Manage vendor partnerships to ensure contract compliance. Standardize reporting, metrics, and procedures. Resolve site and client issues swiftly and professionally. Lead special projects and operational improvements. Serve as resource for OSHA, EEOC, and compliance matters. Workplace Experience Leadership 🎉🏢 Design and deliver innovative workplace experience strategies. Curate impactful experiences that promote well-being and engagement. Collaborate with catering/food services and service-line partners on events. Measure event ROI and produce monthly workplace experience reports. Oversee Workplace Experience Coordinators including hiring, training, and performance. Communication & Business Partnership Maintain consistent communication with SPS and client leadership. Support business development initiatives as needed. Coordinate travel for team members according to policy. Competencies 💡 Strong analytical and metric-driven decision-making Client-obsessed mindset High integrity and ethical judgment Exceptional communication and presentation skills Professional presence and service excellence Strong organizational discipline Emotional intelligence and conflict de-escalation Strategic and creative problem-solving Ability to manage multiple priorities Talent leadership and coaching ability Experience-driven mindset with focus on innovation Data interpretation and performance insight skills Qualifications 🎓 High School Diploma required; Bachelor's Degree preferred 7–10+ years in relationship management and operational leadership Multi-site management experience strongly preferred Program/Project Management experience a plus Proven ability to coach and develop frontline managers Comfort interacting with C-suite leaders High proficiency in business technology Industry-related experience preferred Strong ethics, professionalism, and client-driven mindset Physical Requirements 💪 Lift/move 40+ lbs regularly Push carts up to 60 lbs capacity Walk, bend, kneel, stand, or sit for extended periods Operate office machinery Speak while inputting data Visual focus and color differentiation required Travel Requirements ✈️ Up to 25% travel required. Other Duties Responsibilities may evolve and additional duties may be assigned as business needs change. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$100,000—$115,000 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off., • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022), • Built In LGBTQIA+ Advocacy Award (2022) Maven is looking for a commercially-minded and strategic Client Success Manager to join our Client Success team, to own relationships with our employer accounts. The Client Success Manager will be the main point of contact for employer accounts introduced through Maven's channel partnerships - driving enrollment and engagement while taking direct accountability for net revenue retention, renewal health, and expansion readiness. You'll translate member outcomes into quantifiable business value for clients, orchestrate cross-functional motions with Sales, Renewals, Product, and Analytics, and build the strategic account plans that protect and grow Maven's revenue. This is not a reactive support role, it's a commercial position that requires equal parts relationship depth, analytical rigor, and business acumen. This person will be on the front lines as a trusted advisor to our clients and a key partner to our channel partnership teams. As Client Success Manager at Maven, you will: • Support the success and satisfaction of your portfolio of employer clients, helping ensure strong client retention and engagement, • Collaborate with channel/payer partner client executives to manage broader strategic client relationships and unlock additional business opportunities within your portfolio, • Assist in building and maintaining account plans, tracking renewal milestones, and identifying opportunities for growth., • Monitor client health and engagement on an ongoing basis, flagging potential risks early and collaborating with your manager and team to develop mitigation plans., • Identify potential opportunities for client expansion and collaborate with Sales to build business cases and handoffs., • Partner with Sales and Renewals teams to ensure smooth account transitions and handoffs, contributing to clear narratives and data-supported recommendations., • Support client enrollment and engagement initiatives that drive measurable business outcomes, such as employee utilization, satisfaction, or program adoption., • Participate in Quarterly Business Reviews and other client-facing presentations, sharing data insights and supporting renewal or expansion discussions., • Consult clients on program optimization using Maven's expertise, benchmark data, and program resources, ensuring measurable business impact., • Maintain strong client relationships, fostering satisfaction, loyalty, and advocacy, and supporting case studies or success stories where appropriate., • Collaborate with cross-functional teams (product, engineering, analytics, marketing) to support client projects, timelines, and deliverables., • Manage client inquiries, issues, and escalations, coordinating with partner teams as needed to resolve challenges., • Share client insights internally to help improve products, processes, and marketing initiatives., • Recommend improvements to client workflows or processes, supporting scalable solutions to enhance outcomes. What we're looking for you to bring: • 5+ years of experience in account management, customer success, or client services within digital health, healthcare, benefits, or SaaS companies, with demonstrated ability to manage client relationships and contribute to commercial outcomes., • Experience working with enterprise employer clients through channel/payer partners (5,000+ employees) preferred., • Proven ability to support and execute marketing or engagement strategies that drive measurable client outcomes., • Passion for healthcare and supporting organizational change., • Collaborate with internal teams to deliver a seamless experience for clients, providing insights that inform product, process, or market improvements., • History of contributing to client retention, renewal management, and account growth opportunities., • Ability to build and maintain relationships with multiple stakeholders (HR, Benefits, Finance), navigating client environments effectively., • Experience partnering with Sales or Renewals teams to support commercial opportunities and account growth., • Strong interpersonal, verbal, written, and presentation skills, with the ability to communicate clearly and influence internal and external stakeholders., • Ability to prioritize and manage multiple tasks while ensuring deadlines and deliverables are met., • Analytical skills and strategic thinking – able to translate data and client performance into actionable insights in collaboration with clients., • Experience supporting the full lifecycle of customer success post-sales (implementation, adoption, product training, renewals, and account management)., • Comfort operating in a growing and evolving environment, adaptable to changing processes and ambiguity., • Willingness to travel occasionally (up to 20%) for client meetings and participate in our NYC office when needed. Helpful experiences and skills (not required, can be learned on the job): • Experience at a digital health company in health, wellness, or family health space., • Experience with managing high volume of clients is preferred, • Experience supporting health benefit programs for employer or payer clients., • Experience with Salesforce, Gainsight, Looker, and Microsoft Office suite. The base salary range for this role is $106,000 - 125,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on qualifications, experience, and skillset. New York, NY; Remote, US (Hub cities) Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, and Seattle, WA. This role is exclusively open to candidates in these locations. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA or Seattle, WA we encourage in-person collaboration by requiring team members to attend Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. Remote Mavens in a commutable distance (~90 minutes driving or on public transit) to our hub cities with more than 20 employees (currently Boston, DC, Chicago, Seattle, and San Francisco) are expected to attend local Maven hosted Work Together Days. This role requires active work authorization in the US. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens, • 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

Join Our Team: HVAC Comfort Advisors Wanted!. Join our dynamic team as an HVAC Comfort Advisor in a role that rewards your success with a 100% commission-based compensation structure. Elevate your career with us and redefine success in the HVAC industry.

Plumber +Air is looking for an outstanding HVAC Sales Representative that will bring their sales knowledge and combine it with 1-800-Plumber +Air values of honesty and integrity to create an exceptional experience for our customers.This will include presenting HVAC products to our customers, educati

We are looking for a dependable self-starter to meet with current and potential customers to evaluate their homes and present options for new or replacement HVAC systems.The ideal candidate should possess exceptional customer service and sales skills.The bright, assertive professional we select will

AJ Perri, part of the ARS family of brands, is a trusted leader in residential HVAC and plumbing services. This role focuses on providing professional consultations and recommending HVAC system solutions based on each customer's comfort needs. As a Comfort Advisor / In-Home HVAC Sales Representative

Job Description Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. Staff Software Engineer The Role As a Staff Software Engineer, you will shape the technical direction and architecture of your business unit/vertical. You'll drive innovation across verticals, solve large-scale system challenges, and mentor senior engineers to maximize impact. You operate with autonomy and influence outcomes at the vertical and/or organizational level. What You'll Do • Define and lead multi-team technical strategies for scalability and interoperability., • Design frameworks and reusable systems used across multiple engineering pods. Define engineering patterns adopted across Datavant., • Drive cross-functional initiatives in data architecture, security, and reliability., • Advise leadership on technical direction and major tradeoffs. Represent engineering in executive technical decisions and planning., • Mentor senior engineers and influence cultural and architectural evolution.Tech Stack You'll Work With As a Staff Software Engineer, you will work across the full breadth of Datavant's platform and are expected to operate comfortably within our multi-cloud, large-scale distributed systems environment. Your work will span: • Backend: Python, Go, Java; microservices; REST and GraphQL, • Frontend: TypeScript, React, Next.js (as needed for full-stack or cross-domain work), • Infrastructure & Cloud: AWS, multi-cloud architectures, Kubernetes, Docker, and infrastructure-as-code tooling, • Data Platforms: Snowflake, Spark, SQL, S3; advanced data engineering workflows and high-scale data pipelines, • ETL & Orchestration: Airflow or AWS Glue, • Streaming: Kafka or Kinesis for real-time ingestion and system integrations, • Observability: Enterprise-level telemetry systems including DataDog, Grafana, and CloudWatch, • Security & Compliance: OAuth2/SAML, encryption, tokenization, and zero-trust security frameworks Staff Engineers at this level are expected to apply deep architectural expertise across these technologies, define scalable patterns, guide cross-team adoption, and ensure Datavant's platform meets the highest standards of reliability, security, and performance. What You Bring • 10+ years of software engineering experience with demonstrated system design mastery., • Deep experience with large-scale distributed systems, multi-cloud architectures, data pipelines, and security., • Strong organizational influence and ability to align teams across verticals., • Ability to translate strategic objectives into scalable engineering execution., • Commitment to mentorship, technical excellence, and continuous improvement.Leadership Qualities & Mindset, • Operate as a trusted technical advisor and thought leader. Create clarity in ambiguous, cross-functional problem spaces., • Balance vision with pragmatic implementation and organizational awareness., • Champion scalability, security, and compliance as shared responsibilities., • Elevate engineering standards and inspire architectural excellence., • Act with integrity, empathy, and long-term impact orientation.Core Value Expectations, • Earn trust through architectural stewardship and enterprise-grade reliability., • Obsess over customers by driving scalable, secure, high-impact solutions., • Prioritize growth over comfort by embracing the hardest challenges and modeling excellence., • Win as a team by aligning pods, shaping cross-functional strategy, and building talent., • Rise to the challenge by delivering transformative initiatives that move Datavant forward.Why This Role Matters This role defines the future of Datavant's technology architecture and engineering standards. Your leadership empowers teams, resolves systemic challenges, and builds the technical foundation that powers secure, scalable healthcare data exchange across the ecosystem. As a Staff Engineer, you influence strategy, drive innovation, and ensure Datavant continues to lead in secure data interoperability. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is:$220,000—$275,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job Description Visit.org is seeking a driven Engagement Manager to join our growing remote team in a high-impact, client-facing role built for someone who thrives at the intersection of strategy, delivery, and relationship ownership. You will serve as the primary point of contact and senior lead for our largest and most complex corporate partnerships, owning the full engagement end-to-end across multiple concurrent initiatives, driving alignment across stakeholders, leading cross-functional workstreams, and ensuring every engagement delivers measurable social impact at scale. This is not a traditional account management role, but rather one where you bring the operational rigor and executive presence needed to manage enterprise relationships at the highest level, while working closely with Sales to support portfolio growth and renewal. The ideal candidate brings a consulting or strategy background, a bias for proactive ownership, and the agility to thrive in a fast-moving, mission-driven environment. What Motivates Us There is room for everyone! We empower each other to innovate and create processes that use technology to generate meaningful, lasting change. We enjoy the challenge of finding solutions to problems that are not a way around it but through it. We’re driven by the opportunity to help enterprises and their employees around the world to contribute to their communities. When You Join the Team You’ll join a movement from the ground floor and a team of purpose-driven people with a strong sense of responsibility, ownership, and pride that we’re building this thing together. You’ll combine passion, purpose, and a paycheck—Visit.org team members get out of bed every day knowing their work is meaningful and has a tangible impact on individuals and communities around the world. About Visit.org: Visit.org helps companies discover & book thousands of carefully curated social impact team experiences, led by and benefitting local nonprofits. With its proprietary library of team-based experiences across 90+ countries, Visit.org provides HR, CSR, and Meetings & Events leaders highly scalable, culturally appropriate content for purpose-driven employee and client engagement. Some of our customers include Colgate, Paramount, Visa, HubSpot, Hewlett Packard Enterprise, and more. Responsibilities: • Lead and project-manage complex, multi-stream client engagements in its entirety, coordinating cross-functional teams, timelines, and deliverables to drive high-quality outcomes with measurable business and social impact results., • Own and deepen executive-level relationships with key stakeholders across enterprise accounts, acting as a trusted advisor on social impact strategy and a credible senior presence in every client interaction., • Develop and execute tailored account plans aligned to each client's strategic goals and ROI metrics, including planning and leading executive offsites, business reviews, and co-creation sessions that strengthen the partnership., • Partner closely with Sales on renewals, expansions, and negotiations, bringing deep account knowledge and relationship equity to support retention and portfolio growth., • Deliver compelling, customized consultations and presentations that articulate the strategic value of Visit's platform and services relative to client objectives., • Proactively identify risks, misalignments, and delivery gaps across accounts, resolving issues with urgency and maintaining a high standard of execution., • Serve as the internal voice of the client, collaborating with Supply, Content, Marketing, Events, and Product teams to surface needs, influence the roadmap, and drive cross-functional alignment., • Contribute to the development of scalable engagement frameworks, playbooks, and best practices that raise the bar for how Visit delivers at the enterprise level. Requirements • 4+ years of experience in management consulting, strategy, engagement management, or a senior client-facing role from a Big 4 or equivalent consulting background strongly preferred, • Proven ability to own and run the full, complex, multi-workstream client engagements, including executive stakeholder management and cross-functional coordination, • Experience managing enterprise accounts or partnerships with demonstrated impact on retention, growth, or strategic outcomes, • Strong executive presence, comfortable leading client rooms, facilitating senior-level conversations, and representing the organization at the highest levels, • Exceptional organizational and project management skills, with the ability to create structure and drive clarity across ambiguous, high-stakes situations, • Fluency in building the business case for value through data, client narratives, and strategic insight, • Outstanding written, verbal, and presentation communication skills, with the ability to tailor the message to any audience, • Comfort operating in a fast-paced, high-growth environment where priorities shift, and ownership is broad, • Genuine passion for social impact and a belief in the power of technology to drive meaningful change at scale Benefits How we care • Health, Dental, Vision, • Unlimited PTO + Holiday + Birthday off!, • Unlimited Social Impact Time Off (SITO)!, • Competitive salary, • Mission-aligned company events/volunteering, • Inclusive, exciting start-up culture, • Accelerated career & personal growth, • Culture Club and more! Salary range is $75,000 to $100,000 DOE + OTE; however, base pay may vary depending on job-related knowledge, skills, and experience. A range of benefits may include equity, healthcare benefits, and paid time off may be provided as part of the compensation package.

Job Description HG Insights is a leader in technology intelligence, providing data-driven insights that help businesses make strategic decisions about technology investments and market opportunities. We transform raw data into actionable intelligence that drives revenue growth and competitive advantage for our customers. We're hiring Principal Account Managers to nurture and grow relationships with enterprise customers. You'll serve as the primary point of contact post-sale, responsible for renewal, satisfaction, and in-year expansion. With recent acquisitions enabling us to deliver a comprehensive, end-to-end solution, you'll need a strong grasp of our customers' evolving business needs and the ability to drive adoption across their organizations. What You'll Do • Manage a portfolio of enterprise accounts, ensuring a seamless onboarding and consistently high customer satisfaction., • Own the post-sale customer lifecycle: onboarding, adoption, retention, renewal, and expansion., • Partner with customer stakeholders to understand their goals, uncover new use cases, and drive value realization., • Identify and pursue in-year expansion and upsell opportunities through proactive engagement and account planning., • Use AI and modern sales/customer success tools to analyze account health, identify signals of risk or opportunity, and prioritize outreach., • Develop and execute strategic account plans in collaboration with internal teams (Product, Marketing, Sales)., • Act as a customer advocate, bringing feedback to leadership and helping refine our offerings and processes. What We're Looking For • Proven experience managing and growing enterprise customer relationships ($1B +), ideally with renewals and upsell track record., • Ability to deliver against renewal and expansion quotas, with examples of successful account growth., • Strong critical thinking, consultative, and communication skills to become a trusted advisor to customers., • Comfort with change—able to adapt to new tools, customer needs, and processes quickly., • Resourceful, organized, and self-directed, thriving without a rigid playbook., • Required: Demonstrated ability to quickly adopt and use AI tools to enhance client engagement, analyze account trends, and drive expansion and retention strategy. You should be able to evaluate new AI features, integrate them naturally, and continuously improve your approach., • Industry experience in data, SaaS, or B2B tech is helpful but not required. Why This Role Might Be Right for You • You're energized by building lasting customer relationships and driving mutual success., • You excel at balancing a portfolio, prioritizing effectively, and delivering results., • You value collaboration and continuous learning, seeking to improve through feedback., • You're driven by the challenge of improving retention and growth, not just maintaining the status quo. #SalesJobs #RevOps #AccountExecutive #Hiring #B2BSales

Job Description Our client is a premier global financial advisory firm renowned for its strategic M&A counsel, restructuring expertise, and capital advisory services. With a distinguished history spanning over 175 years, the firm maintains an entrepreneurial culture and flat organizational structure that empowers professionals to develop direct relationships with C-suite executives and drive meaningful outcomes for clients. The Industrials team specializes in advising leading companies across Capital Goods, Transportation, Automotive, Business Services, Chemicals, Building Products, Packaging, and Aerospace & Defense on their most critical strategic transactions. Based in New York, the within this group serves as a key component of the firm's global industrials practice, leading coverage and execution for companies across the United States. The firm's advisory-focused model and lean deal team structure provide Associates with exceptional exposure to senior bankers and client executives throughout every engagement. The Opportunity The firm seeks an exceptional Associate 2 to join their Paper & Packaging investment banking team in New York City. This role offers immediate and significant client exposure, substantial analytical and execution responsibility, and a clear path to Vice President. The position provides the entrepreneurial learning environment and mentorship typical of elite advisory platforms, where Associates are given meaningful deal responsibilities and direct interaction with senior management teams. Key Responsibilities Transaction Execution & Analysis • Perform sophisticated financial analyses and create complex valuation models, • Lead financial modeling across various transaction structures and strategic scenarios, • Conduct comprehensive research on relevant companies, competitors, and sector dynamics, • Manage critical workstreams within deal processes from mandate through closing, • Coordinate across legal, accounting, and other advisory partners Client Interaction & Relationship Development • Prepare and create compelling client presentations and meeting materials, • Interface directly with client senior executives including CEOs, CFOs, and Board members, • Develop understanding of client strategic objectives and translate into actionable recommendations, • Build credibility as trusted advisor through technical excellence and strategic insight Team Leadership & Development • Provide guidance, training, and mentorship to Analyst-level team members, • Lead internal deal teams ensuring excellence in execution and client service, • Contribute to positive team culture and firm intellectual capital, • Help prepare for key industry events and conferences hosted by the firm Required Qualifications • At least 1 year of investment banking experience at the Associate level, • Strong preference for candidates with M&A deal experience and transaction leadership, • Demonstrated experience in Industrials, particularly in Paper & Packaging, • Exceptional financial modeling skills and quantitative capabilities with meticulous attention to detail, • Outstanding verbal and written communication skills with C-suite presentation experience, • Proven ability to manage multiple transactions and projects simultaneously, • Demonstrated leadership capabilities and commitment to team development, • Bachelor's degree from a top-tier university with top academic performance, • Comfort operating in fast-paced environment that values initiative, creativity, maturity, and poise, • Team player mentality with strong motivation to contribute to collaborative culture Preferred Qualifications • MBA or advanced degree from leading institution, • Experience across multiple industrials subsectors and transaction types, • Background in private equity, operating roles, or industrial strategy consulting, • Technical expertise in complex deal structures and creative financing solutions, • Multi-cycle market experience, • Track record of analyst mentorship and development Compensation & Benefits • Highly competitive base salary: $185,000 - $275,000 commensurate with experience, • Performance-based bonus with significant upside potential, • Comprehensive health, dental, and vision coverage, • 401(k) with firm matching, • Professional development budget and commitment to career advancement, • Individualized employee experience supporting work-life balance, • Industry conference attendance and networking opportunities Firm Culture The firm maintains a tight-knit community of just over 3,000 employees globally, fostering an environment where professionals eager to learn connect with senior bankers willing to teach. The entrepreneurial culture and flat structure allow creative ideas to drive business forward and enable careers to take flight. The firm differentiates itself among leading investment banks through its commitment to investing in Associates and developing them into successful senior bankers. The organization is built on the premise that diverse perspectives create richer thought leadership and better client outcomes. With organic growth from local roots across different countries, the firm maintains a deep tradition of respecting individual differences and supporting every colleague in maximizing their potential. To Apply If you're a top-tier professional passionate about becoming a world-class advisor in the Industrials space, we want to hear from you. This is a highly selective process and the firm is moving quickly to identify exceptional talent.

Job DescriptionAbout Lantern Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com. About You: • You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins., • INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with., • You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas., • You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren't just the individuals using your product. They are the driving factor in your motivation to make a change., • Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear., • You thrive in a Team Environment. Collaboration is key in innovation and creating change. These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life. If this sounds like you, we would love to connect to speak further about career opportunities at Lantern. Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process. Lantern is seeking a Senior Marketing Manager, Client Activation, to drive member engagement and utilization across a dynamic portfolio of clients. This role serves as a strategic partner to both clients and internal teams, maintaining a small book of business (BoB) while also supporting high-priority clients based on engagement and utilization performance. You will help teams secure approval for best-practice marketing strategies and identify new opportunities to test, optimize, and improve performance. You will act as a strategic partner to both internal teams and clients, identifying underperforming populations and developing targeted communication strategies to improve engagement. This role requires strong cross-functional collaboration, data-driven decision-making and the ability to influence without direct ownership. This position directly supports client retention, revenue growth and cost efficiency by increasing member engagement and improving utilization. The Senior Marketing Manager is expected to operate as a subject matter expert (SME) in member engagement and communications. Location: Hybrid 3x/week - Dallas, TX, Chicago, IL, or NYC Responsibilities: • Targeted Client Activation Strategy: Partner with Client Success and internal stakeholders to identify clients with low engagement or utilization and develop tailored activation strategies to improve performance., • Flexible Client Support Model: Manage a small BoB while dynamically supporting additional clients based on business needs, prioritizing those requiring engagement lift., • Cross-Functional Collaboration: Work closely with Client Success, Data, Design, and Content teams to develop and execute effective communication strategies aligned to client goals and member needs., • Engagement & Utilization Optimization: Continuously analyze performance metrics and identify opportunities to improve awareness, engagement, and program utilization., • Client Activation & Campaign Strategy: Lead client activation efforts by securing approvals for best-practice marketing programs and test initiatives. Partner with internal teams to design client-specific campaign tests aimed at improving engagement and utilization, while coordinating with Operations for execution and fulfillment., • Client Strategy & Advisory: Act as a trusted advisor in client conversations, providing strategic recommendations to improve marketing performance and influence decision-making., • Performance Reporting & Insights: Translate data into clear insights and actionable recommendations, communicating results to both internal and client stakeholders., • At-Risk Client Intervention: Lead focused efforts for underperforming clients, including rapid testing, iteration, and optimization of messaging and channels., • Enablement & Best Practices: Support internal teams with tools, frameworks, and best practices to scale effective member engagement strategies. Requirements: • Bachelor's degree or higher required, • 7–10 years of experience in marketing, communications, or related field, • 5+ years of experience in healthcare marketing preferred, • Experience in B2B2C marketing models, • Experience supporting client accounts and working in client-facing roles, • Strong presentation skills with comfort presenting to clients and senior stakeholders, • Experience developing and executing multi-channel marketing campaigns, • Strong experience using data to inform strategy and measure impact, • Experience working cross-functionally in fast-paced environments, • Strong project management and prioritization skills, • Excellent communication and stakeholder management abilities, • Experience in startup or high-growth environments preferred, • Proficiency in Microsoft Office; familiarity with marketing and CRM tools (e.g., Salesforce) preferred Strong Candidates will: • Quickly assess client performance and identify the highest-impact opportunities to improve engagement and utilization, • Operate effectively in a dynamic environment, balancing ownership of a small BoB with broader client activation support, • Demonstrate strong strategic thinking while driving initiatives through to execution in partnership with cross-functional teams, • Influence internal stakeholders and clients without direct authority, building alignment and momentum, • Maintain a clear focus on outcomes, specifically driving measurable improvements in engagement and utilization Benefits • Medical Insurance, • Dental Insurance, • Vision Insurance, • Short & Long Term Disability, • Life Insurance, • 401k with company match, • Paid Time Off, • Paid Parental Leave Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Job Description About SmartAsset: SmartAsset is an online destination for consumer-focused financial information and advice, whose mission is helping people make smart financial decisions, reaching over an estimated 59 million people each month (as of January 2025) through our educational content and personalized calculators and tools. To extend our mission, we also operate SmartAsset Advisor Marketing Platform (AMP), which helps connect consumers with fiduciary financial advisors.SmartAsset has earned recognition on the Inc. 5000 (#2574 in 2023) and Deloitte Technology Fast 500™ (#250 in 2022) lists. Currently, SmartAsset ranks on Y Combinator's list of Top 100 Companies. A successful $110 million Series D funding round in 2021 valued the company at over $1 billion. *Other than application and licensing fees, SmartAsset did not provide compensation for the aforementioned awards. About the team: SmartAsset operates the largest investor-to-advisor marketplace in the U.S., connecting high-intent investors with vetted financial advisors. We are rebuilding the advisor growth function from the ground up as an AI-native operation — small, high-leverage, and built to compound. You will report to the Director of Advisor Marketing and work alongside Sales, Sales Operations and Engineering to replace manual marketing work with scalable infrastructure. This is a team for people who think in systems, treat AI as leverage rather than a feature, and want to ship infrastructure that compounds experimentation velocity, lead quality, and pipeline per dollar spent. About the Job: Responsibilities: You will build and operate the systems that drive advisor acquisition, lifecycle automation, and revenue attribution. Using large language models (LLMs), automation, APIs, and data pipelines, you will replace manual marketing work with scalable infrastructure. Outcomes you will own: • Advisor Marketing Qualified Lead (MQL) and Sales Accepted Lead (SAL) growth, while holding or improving Cost Per Lead (CPL) and lead quality, • A step-change in experimentation velocity across creative, landing pages, and lifecycle, • Closed-loop attribution from marketing source to closed revenue, • Incremental pipeline unlocked without adding Sales Development Representative (SDR) headcount Systems you will build: • AI-native content and campaign generation across ads, email, landing pages, and nurture — with an evaluation layer for brand voice, conversion intent, and SEC/FINRA compliance before anything ships, • Persona segmentation and enrichment pipelines that map inbound leads in real time and personalize outreach, nurture, and sales talking points, • Paid media automation across Google and LinkedIn Ads — bid rules, creative rotation, suppression, budget logic — driven by APIs, not manual operation, • Lifecycle and nurture systems with suppression logic across paid, Customer Relationship Management (CRM), and lifecycle channels, • Multi-touch attribution and a unified marketing–sales performance layer with one trusted view of lead quality, pipeline, and revenue by source and persona, • Agentic workflows that coordinate enrichment, scoring, outreach, and follow-up across CRM, email, and paid platforms Skills/Experience you have: • 2–6+ years in growth marketing, marketing engineering, or go-to-market (GTM) engineering, with systems shipped in production, • Fluency with Claude Code, Claude API, and LLM workflow tooling — real systems shipped, not demos, • Strong automation and API skills across tools like n8n, Zapier, and Make, with the judgment to know when to go direct to an API, • Proficiency in SQL and hands-on experience with Salesforce or HubSpot, plus paid platform APIs (Google Ads, LinkedIn Ads), • Evaluation-first mindset on AI outputs, especially in regulated categories Skills/Experience preferred: • Working knowledge of data modeling and comfort operating in a data warehouse, not just a dashboard, • Experience with multi-touch attribution and closed-loop revenue reporting in a business-to-business (B2B) context, • Experience building agentic workflows that coordinate across CRM, email, and paid platforms, • Systems thinking, high execution velocity, and comfort operating independently Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer, • Must be able to communicate via phone calls and/or video conferences (mainly for concierge and sales roles) Available Benefits and Perks:, • Fully Remote Work: All roles are fully remote within the contiguous U.S., giving you flexibility to do your best work from where you thrive., • Comprehensive Health Coverage: Multiple Medical, Dental, and Vision plan options through trusted national carriers—so you can choose what fits your needs., • Life & Disability Protection: Company-paid Life/AD&D coverage, with options to add supplemental life and disability plans for extra peace of mind., • Financial Wellness: 401(k) with employer match, pre-tax savings through FSA and HSA options, and equity packages offered for every role., • Time Off That Works: Generous vacation, sick, and parental leave policies—because balance matters., • Additional Perks: Pet insurance, home office stipend, and Employee Assistance Program (EAP) SmartAsset is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at Recruiting@smartasset.com. California, Colorado, Connecticut, Maryland, Nevada, Rhode Island, Washington, and New York City residents* $120,000-$160,000 base salary + RSUs + benefits. Salary at SmartAsset is determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the contiguous United States.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. Why Charlie Health? We are currently facing a nationwide mental health epidemic marked by rising rates of depression, anxiety, trauma, substance use disorders, and suicide. At the same time, those seeking help often encounter barriers—whether geographic, financial, or systemic—that prevent them from receiving timely and effective care. This urgent need calls for a reimagined approach to behavioral health treatment. At Charlie Health, our mission is to connect the world to life-saving mental health treatment. Our innovative virtual programs combine curated group sessions, individual therapy, and family therapy, delivered through personalized, evidence-based treatment plans designed for sustainable healing from the comfort of home. By connecting individuals with shared experiences and fostering supportive communities, Charlie Health provides a pathway to long-term recovery, with over 90% of our clients seeing improvement in their most challenging mental health symptoms. Every member of our team shares a deep commitment to this mission. If you're driven to make a meaningful impact, we invite you to join us in reshaping the future of mental healthcare. About the Role We are seeking a Senior Recruiter to partner closely with senior leaders across Charlie Health to build high-impact corporate teams. This role owns full-cycle recruiting for some of our most visible and complex searches, working directly with leadership as a strategic thought partner. As a Senior Recruiter, you will shape hiring strategy, build and maintain high-quality pipelines, and drive process improvements that raise the bar for how we hire as we scale. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Own full-cycle recruiting for high-priority corporate roles, partnering closely with leadership to define hiring needs, success profiles, and interview strategies, • Serve as a strategic thought partner to senior hiring managers, providing market insight, talent recommendations, and guidance throughout the hiring process, • Develop and execute thoughtful sourcing strategies across multiple channels to build diverse, high-quality pipelines for complex and competitive searches, • Evaluate, interview, and present candidates with clear, structured recommendations that support confident and timely hiring decisions, • Drive efficiency and consistency across the recruiting process by identifying opportunities for improvement and implementing scalable solutions, • Build and maintain strong relationships with internal stakeholders to ensure alignment, trust, and momentum across searches, • Manage candidate experience end-to-end, ensuring clear communication, strong engagement, and alignment with the Charlie Health mission, • Take ownership of recruiting projects and initiatives beyond individual roles, contributing to the continued evolution of Charlie Health's recruiting function Requirements • 4-7+ years of full-cycle recruiting experience, with demonstrated success hiring for complex corporate roles in high-growth, fast-paced environments, • Proven ability to partner with senior stakeholders (Director+ level), acting as a trusted advisor and thought partner throughout the hiring process, • Strong business acumen, with the ability to understand role impact, assess tradeoffs, and align hiring strategy to broader organizational goals Excellent communication and relationship-building skills, with the confidence to influence, challenge, and drive alignment across diverse audiences • Strong sense of ownership; able to manage multiple priorities, lead projects to completion, and continuously improve through feedback, • Organized and detail-oriented, with the ability to drive efficiency and momentum across searches while maintaining a high-quality candidate experience, • Authorized to work in the United States with native or bilingual English proficiencyBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The expected total cash compensation range, including potential bonus, will be between $109,000 and $136,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWho we are The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn't coming; it's here, and we need builders, innovators and problem solvers to help us create it. Who you are Metropolis is seeking a Finance Business Partner for our People Organization to serve as the premier strategic financial advisor to our People Operations, Payroll, and Compensation & Benefits leadership. As a systems-builder managing the financial dynamics of a 22,000-person workforce, you will bridge the gap between HR and Finance, translating complex human capital metrics into actionable corporate strategy to ensure our hiring plans align with long-term growth targets. What you'll do • Develop and maintain dynamic, predictive workforce forecasting models that project headcount requirements, base salaries, overtime utilization, employer payroll taxes, and complex benefits programs, • Define strict reporting requirements for HRIS and Comp and Benefits programs to ensure planning, forecasting, and reporting accuracy, • Work closely with HR and Talent Acquisition to build and maintain rigorous processes to ensure alignment on pipeline velocity and prioritization, • Communicate financial reporting requirements to HR leadership and build automated data bridges from the HRIS to FP&A systems to eliminate manual forecasting errors, • Evaluate the financial viability, cost impact, and ROI of compensation structures, equity dilution, annual open enrollment, and incentive compensation programs, • Support the calculation and verification of incentive compensation, • Serve as the key Finance partner to the People Organization on Real Estate and Workforce strategy, • Define and track critical KPIs and translate complex human capital metrics into actionable corporate financial strategy, ensuring hiring plans align strictly with long-term growth targetsWhat we're looking for, • 7+ years of progressive experience in FP&A or as a Finance Business Partner, with significant experience partnering with HR or People Operations in a large, labor-intensive environment, • Advanced technical ability to extract, structure, and model large datasets originating from enterprise HRIS platforms (e.g., Workday, UKG), • Deep understanding of compensation modeling, payroll taxes, and benefits, • Executive presence and the emotional intelligence required to actively influence, advise, and challenge senior HR leadership 4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection. When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $158,000.00 USD to $186,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis's total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans, and more. #LI-WT1 #LI-Onsite Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.

Job DescriptionStrength in Trust OneTrust's mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn't slow teams down—it should accelerate what's possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We're looking for a Principal Solutions Engineer (SE) to join our Consent & Preferences (C&P) Solutions Engineering team, reporting to the Manager of Solutions Engineering. This is a highly customer-facing, principal-level role for a technical leader who can run complex, long-cycle enterprise deals end-to-end—partnering with specialist C&P resources and Account Executives to shape strategy, earn buyer trust, and drive technical win plans. You will operate as a trusted advisor and industry thought leader, translating customer outcomes into architecture, demos, and proof points that position OneTrust as the standard for consent, preferences, and customer choice management across the martech and data ecosystem. Your Mission Own the technical sales strategy for C&P opportunities: lead discovery, map requirements to value, build a technical win plan, and orchestrate stakeholders through multi-stage evaluation cycles Serve as the technical expert on integrations and architecture during major sales opportunities, including proposals, RFPs, and custom proof-of-concepts to demonstrate OneTrust's capabilities and differentiation Lead deep-dive technical workshops with customer engineering, security, data, and martech teams to design the target state and advise on best practices for implementation and rollout Deliver compelling, outcomes-focused product demonstrations tailored to executive buyers and technical evaluators; articulate tradeoffs, risk, and ROI with clarity Partner with Account Executives to develop account strategies, influence buying criteria, and align technical and business stakeholders from first call through close Coordinate with internal Product, R&D, and partner teams to remove technical blockers, influence roadmap, and scale repeatable integration patterns and playbooks Drive creation of high-quality customer-facing assets (architecture diagrams, integration approaches, demo narratives, and competitive positioning) to accelerate sales cycles Maintain rigorous pipeline hygiene and activity tracking in Salesforce.com, including next steps, risks, and stakeholder mapping for each opportunity You Are A strong communicator and presenter, adept at conveying complex ideas clearly to both executive buyers and technical audiences A consultative seller who knows how to navigate long, multi-stakeholder sales cycles and earn trust as a strategic advisor Credible with architects and engineers—able to go deep technically while keeping the story anchored to business outcomes A collaborative team player who excels in cross-functional partnerships, influencing key stakeholders at all levels and driving toward shared objectives Empathetic to customer needs, capable of pinpointing pain points and delivering tailored solutions Comfortable leading workshops, handling objections, and facilitating alignment across security, privacy, marketing, data, and IT teams Entrepreneurial with a hands-on mentality, taking ownership of key decisions and their execution Strategic thinker with a customer-centric mindset and a passion for driving business growth A recognized voice internally (and ideally externally) through enablement, best-practice sharing, and market/industry perspective Your Experience Includes A Bachelor's degree in a relevant engineering, computer science, or business field (or equivalent practical experience) 8+ years of relevant experience in Solutions Engineering / Sales Engineering, Management Consulting, or a similar customer-facing technical role Proven success supporting enterprise, long-cycle opportunities with multiple technical stakeholders and executive buyers (discovery through close) Strong experience designing and communicating architectures and integrations across the martech/data ecosystem (e.g., CDPs, CMPs, tag management, identity, data warehouses, marketing automation, analytics) Demonstrated track record running customer engagements across the journey, including discovery, tailored demonstrations, technical workshops, and proof projects / POCs Comfort with security, privacy, and compliance requirements that influence consent and preference programs (data flows, identity, governance, and risk) Ability to create compelling customer-facing content (proposals, RFP responses, solution narratives) and deliver executive-ready presentations Strong analytical thinking and problem-solving skills, with the ability to simplify complex systems and drive decisions Excellent interpersonal skills with experience interfacing with senior leadership; ability to influence without authority across functions Demonstrated ability to thrive in a fast-paced environment while managing multiple priorities effectively For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits. Salary Range$127,500—$191,250 USDWhere we Work We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube, • @LifeatOneTrust on InstagramYour Data You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form. Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to askrecruiting@onetrust.com. Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job DescriptionDescription: Job Description: Account Manager – SaaS Retail Software Location: Fully Remote (with annual team events) or able to commute to our NJ office Reports To: Sales Manager Salary Range: $50-70K About the Role We’re looking for a proactive and relationship-driven Account Manager to join our Customer Success team and support a portfolio of existing retail clients using our SaaS retail commerce solutions. If you're passionate about building long-term relationships, driving client growth, and acting as a trusted advisor, this is the role for you. As an Account Manager, you will be the main point of contact for 100–150 SMB retail clients, helping them maximize the value of our software by providing education, strategic guidance, and identifying opportunities for upselling and cross-selling. What You’ll Do Client Relationship Management ? Build strong, lasting relationships with assigned clients through regular check-ins and strategic support. ? Serve as the primary liaison between your clients and our internal teams, ensuring clear communication and timely resolution of issues. ? Understand your clients’ unique business goals, challenges, and use cases to provide tailored guidance. Client Growth & Education ? Educate clients on the full breadth of our SaaS retail offerings—POS systems, eCommerce platforms, mobile apps, marketing tools, and more. ? Uncover upsell opportunities that align with each client's business objectives, and guide them through product expansion. ? Deliver product demos, share best practices, and champion new features to improve client outcomes. Client Advocacy & Retention ? Represent the voice of the client internally, collaborating cross-functionally to enhance the client experience. ? Monitor account health and proactively address risks to drive renewals and long-term retention. ? Meet or exceed upsell and retention goals tied to your book of business. Team Collaboration ? Work closely with Sales, Support, Product, and Marketing to align client needs with company solutions. ? Share insights from the field to help improve our platform and client journey. ? Participate in team summits and company-wide initiatives that drive innovation and collaboration. What You Bring ? 2+ years of experience in Account Management, Client Success, or a related role—preferably in SaaS, retail tech, or B2B services. ? Excellent communication and interpersonal skills—you know how to build rapport and earn trust. ? Strong organizational skills with the ability to manage a high volume of clients without sacrificing quality. ? Comfort with educating clients on technical platforms and presenting tailored solutions. ? Experience with CRM systems (e.g., HubSpot, Salesforce) and virtual collaboration tools. ? Self-starter mindset with a passion for helping businesses grow through technology. ? Able to thrive in a remote-first work environment. Bonus Points ? Experience with POS systems, eCommerce platforms, or retail operations. ? Background in SMB or enterprise SaaS account management. ? Familiarity with HubSpot CRM. Why Join Us? At Celerant Technology, we empower independent retailers with cutting-edge commerce solutions that unify their online and in-store experiences. As an Account Manager, you’ll play a key role in helping retailers succeed while shaping the future of retail tech alongside a collaborative, mission-driven team. We value growth—for our clients and our people. You’ll have opportunities to learn, lead, and make a meaningful impact from day one. Learn more about our company culture How to Apply If you’re passionate about delivering exceptional client experiences and excited to support retailers with powerful technology, we’d love to hear from you. Please submit your resume and a brief cover letter outlining your relevant experience and interest in the role. Requirements: