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Job DescriptionAbout API Accommodations Plus International (API) is a global leader in crew and disrupted passenger accommodations technology. We partner with major airlines, cruise lines, and rail operators worldwide to deliver crew-first solutions that streamline operations, reduce costs, and transform the travel experience. We are investing in account-based marketing (ABM) to accelerate growth across strategic accounts. This is a unique opportunity to join a high-growth team, help shape our ABM engine, and directly impact multi-million-dollar opportunities with some of the world’s leading airlines, rail and cruise organizations. Summary/Objective Assists leadership with leading/managing the Client Delivery team. This role will plan, manage, and coordinate Client Delivery activities to ensure goals and objectives are accomplished. This role will be the voice of the customer, making sure that all delivery functions – Contracting, Operations, Technology, Product, and Accounting - are consistent and in line with achieving our customer’s success. This position requires strategic vision to identify and interpret market trends and set appropriate hotel sourcing strategies. Along with excellent negotiation skills, extensive contracting experience and strong team management you coach and develop the team to deliver aggressive savings targets to provide maximum value to our customers whilst developing and maintaining progressive supplier relationships. A leader who is a strategic thinker with strong commercial acumen, a customer focus and the ability to engage effectively with a broad range of stakeholders and partners to drive business outcomes and the ability to communicate at a senior level as well as operational team members. Developing supplier continuous improvement and applying tools and techniques based on current knowledge of best practice strategic sourcing and the hotel marketplace. Essential Functions Client Relationship • Establish and maintain relationships with key stakeholders at senior levels within the airline and hotel partners., • Communicate and meet with major clients on a regular basis to ensure that API deliverables are met., • Support Client Delivery Team to create client sourcing strategy based on solid market insights, • Report on strategy and savings matrix for North America accounts, • Lead Client Delivery Team to develop Strategic Account Plans for their Airlines and ensure that they deliver according to the plan and keep updated throughout the year, • Suggest solutions and innovative ideas to meet client needs, • Ensure Client Delivery Team handle complaints and problems in a timely and effective manner., • Support Client Delivery Team to prepare monthly, quarterly and annual reports and budget forecasts for client. Site Inspections, • Train Client Delivery Team to thoroughly and effectively conduct site inspections domestically and international when required to ascertain suitability for airline in line with minimum requirements., • Undertake Site Inspections from time to time in key markets, • Support the effective management of union relationships as part of the site inspection process Day to Day Client Delivery, • Provide strategic leadership to identify opportunities to expand products within North American accounts., • Communicate to the VP on client performance, strategies and needs., • Ensure Client Delivery team remain on track with sourcing deliverables and airline sign off approval processes are followed., • Ensure Client Delivery Team maintain action log to ensure all parties are aware of action points and follow up resolve points are understood, leading weekly meetings internally with Client Delivery Team to review so they are appropriately prepared for client meetings, • Support and help prepare client communications ranging from weekly performance meetings to business reviews., • Review all details of a destination presentation to ensure they are accurate before being offered to the airline for review., • Document, trouble shoot and resolve operational and sourcing challenges, • Become knowledgeable with API’s technology platforms for the Client Delivery department., • Ensure Client Delivery teams and maintaining and updating spreadsheets and databases as required, • Support VP Client Delivery on assigned projects as requested in line with the growth of the business. Responsibilities, • Support Client Delivery team to ensure the correct process, client focus, and communication is conveyed to create exemplary performance for the client., • Manage multiple projects and facilitate their success from the original concept to the final implementation., • Provide organization, direction and coordination for business reviews, ensure savings matrix is maintained accurately., • Support VP Client Delivery by providing coaching of Client Delivery team and identifying areas for growth and training opportunities., • Hold weekly planned individual meetings with team members to review current workload and ensure work is on track Key accountability's, • Lead, grow and manage the North American Client Delivery team to ensure the correct process, client focus, and communication is conveyed to create exemplary performance for the client, • Coordinate with Operations, Technology, Product and Accounting departments with the objective of raising, consolidating and prioritizing requests until the solutions are implemented or topics are addressed., • Relationship management: Develop and maintain strong relationships with the clients at all different levels., • Ability to manage multiple projects and facilitate their success from the original concept to the final implementation, • Work closely Client Delivery team to coordinate project details and to ensure timely and effectively completion, • Provide organization, direction and coordinate for business reviews, savings matrix, new client implementations and all other client specific initiatives, • Develops people within the team and across capabilities by coaching, identifying areas for growth, celebrating successes, managing promotion process, keeping an open dialogue with the team, identifying training opportunities, • Consistently provides team members guidance, goal setting and performance feedback on a regular basis, • Become knowledgeable in all API technology platforms to ensure clients are aligned with appropriate software solutions., • Ensure Strategic Account Plans are implemented effectively for all North America Clients, • Oversee the central repository for contracts (salesforce), including activity planning and the timely execution of contracts., • Obtain data from varied sources to identify and support fact-driven opportunities. Ensure analysis is accurate, comprehensive and robust., • Lead Client Delivery teams to conduct risk analysis to continually review contracts and market opportunities and take action as required., • Share market knowledge and experience with team members to support the success of all airline accounts. MyCrewCare • Manage crew feedback specialist in managing crew member feedback via our online portal for all assigned accounts ensuring any complaints are addressed in a timely fashion accordingly with our hotel partners and documented., • Identify where supplier performance management is required and implement performance improvement plans where necessary, • Ensure the team add new hotels to the system and ensure all information is accurate. HotelExpress, • Ensure the clients using HotelExpress have an appropriate portfolio of contracted hotels available and the Client Delivery team are effectively managing the supplier and client relationships. Ensure they are loaded and maintained properly on HotelExpress for clients. ACES, • Ensure Client Delivery team are loading all hotel contract information correctly into ACES for OPS and for Accounting., • Ensure the Client Delivery teams are effectively managing ACES schedules monthly to ensure hotels are downloading their schedules and identifying any risk in advance. Ensure teams are assisting OPS department with follow up to the hotels to ensure that schedules are accepted, and trouble shoot any issues., • Ensure that client back up lists are accurate and loaded into ACES for OPS. Salesforce, • Ensure all opportunities (upcoming contract expirations and/or new destinations) are in Salesforce with accurate business start dates and revenue projections Work Environment This position will be based at our Melville office, Hybrid (3 days in office / 2 days remote) Position Type and Expected Hours of Work The role has a need for the employee to operate and be available from Monday through Friday, normal core business hours. Occasional evening and weekend work may be required as job duties demand. Travel This position requires 30% travel. Key Capabilities • Problem Solving/Analysis, • Detail-oriented, • Relationship builder, • Highly proficient in Excel and Powerpoint, • Ability to multi-task and work under strict deadlines, • Leadership, • Excellent interpersonal and integrative negotiation skills, • Develop and maintain budgets, • Exceptional verbal and written communication skills, • Ability to work with diverse cultures, • Strong results focus, with a continuous improvement skill set., • Flexible schedule and travel availability needed based on business needs Required Education and Experience, • Established (at least 5 years) of experience in a category manager procurement role, • Experience in the travel industry preferable., • Bachelor’s degree in business administration or similar, • MCIPS qualified preferred, • Strong governance, process and change management experience, • Negotiated major strategic and complex deals, that delivered significant commercial outcomes., • Sound appreciation of category management principles and processes, with an advanced working knowledge of contract law. Who We Are API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you! Other Duties Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO). Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Powered by JazzHR PzwWWZHSFy

Job DescriptionJob Description Hours: Full-Time – 35 Hours Work Location: 30-30 Thomson Avenue, NY, 11101 Only candidates who are permanent in the Administrative Community Relations Specialist title or those who are reachable on the Open-Competitive Exam #1120 may apply. Please include a copy of your Notice of Results or indicate if you are permanent in the title. If you do not meet the previously mentioned civil service criteria, you will not be considered for an interview. The NYC Department of Design and Construction, Division of Communications & Policy, seeks a Director of Policy within the agency’s Communications and Policy Division. The selected candidate will perform a series of tasks under the direction of the Division’s Associate Commissioner with independent execution and in collaboration with other Division team members, DDC colleagues and external agency partners. Tasks include but are not limited to: management and creation of a series of internal and external policies related to how DDC communicates to external stakeholders, externally to its Sponsor agencies and internally amongst its Divisions; outreach, communication and coordination to stakeholders for unique/complex public infrastructure design and construction projects; review of the outreach work conducted by consultant Community Construction Liaisons who work across the five boroughs and represent DDC with the public; review of agency outreach data and drafting of public reports based on analysis; collaboration on special projects in collaboration with DDC’s Offices of Intergovernmental Affairs and Community Outreach; development and oversight of the agency’s NICE (Neighborhood Infrastructure Curbside Education) program to highlight DDC infrastructure and public buildings projects in neighborhoods around the City with students in schools; participation and leadership in internal efficiency programs to increase coordination across the agency; creation and management of internal Communications and Policy staff meeting agendas; serve as a liaison to internal Divisions to assist with initiatives that have crossover with the Communications and Policy Division. In addition, the selected candidate may also be required to represent the agency at external meetings with community leaders and elected officials; participating in external and internal project and policy-related meetings; resolving day-to-day issues arising from stakeholders; and developing creative outreach strategies. Authorization to work in the United States is required for this position. NYC Department of Design and Construction does not provide sponsorship for international employees for visa applications, extensions or status changes, including STEM/OPT visas. Applicants are responsible for ensuring that they meet all qualifying requirements for this position, at the time of application. All applicants, including City Employees: Please go to NYC Government Jobs | Explore Careers | City of New York, go to Search for Open Jobs, and type in the Job ID # listed above. Submit job application as prompted. Do not apply via Employee Self-Service (ESS), e-mail, mail, or fax your resume to DDC directly. ADMINISTRATIVE COMMUNITY RELAT - 10022 Qualifications 1. A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U. S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA) and four years of satisfactory, full-time community liaison, community organization or community relations experience, at least two years of which must have been in a broad administrative or policy-making capacity with responsibility for planning, organizing, coordinating, developing, evaluating and/or administering a large community service program or activity; or, 2. A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and eight years of satisfactory, full-time experience as described in "1" above, at least two years of which must have been in a broad administrative or policy-making capacity with responsibilities as described in "1" above; or Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Job Description Position Summary: The Accounts Payable Specialist will provide advanced financial and administrative support to ensure the accurate and timely processing of vendor invoices, payments, and expense documentation across the organization. The ideal candidate will possess a strong accounting background, with expertise in managing complex payables tasks, superior organizational skills, and a proactive approach to maintaining accurate financial records and vendor account status. This individual will demonstrate professionalism in vendor communications, uphold strict confidentiality, and show agility in multi-tasking across high-volume, deadline-driven projects. A team-oriented mindset, coupled with the ability to work independently, will be key to succeeding in this role. Overall Responsibilities: • Review vendor invoices and check requests for appropriate documentation and approval prior to payment in accordance with client guidelines., • Process invoices in Aderant for payment, ensuring accuracy and timely execution., • Respond to vendor payment inquiries, proactively resolving discrepancies and outstanding issues., • Assist with verifying and processing employee expense reports in compliance with Firm policies., • Process credit card charges in Aderant and maintain accurate supporting records., • Monitor and track accounts payable activity, maintaining precise and up-to-date financial records., • Conduct account reconciliations to ensure accuracy and investigate discrepancies or payment issues., • Communicate professionally with vendors regarding inquiries, payment status, and resolution of outstanding matters., • Prepare detailed reports, including payables summaries, aging, and key metrics for internal stakeholders., • Collaborate with internal teams to resolve billing or approval issues, verify account details, and ensure compliance with company policies., • Assist in month-end closing activities, including reporting and reconciling accounts payable balances., • Manage and maintain records of vendor contracts, invoices, and payment history to ensure compliance with legal and regulatory requirements., • Participate in audits and provide necessary documentation or support as required., • 3+ years of experience in accounts payable or related accounting roles., • Associate’s degree or higher in Accounting, Finance, or a related field preferred., • Proficiency in accounting software (e.g., Aderant, QuickBooks, SAP, or similar systems) and Microsoft Office, including Excel, Word, and Teams., • Strong understanding of accounting principles, invoice processing, and payment workflows., • Excellent organizational, analytical, and communication skills with keen attention to detail., • Proven ability to manage multiple tasks and deadlines in a high-volume, fast-paced work environment., • Demonstrated problem-solving skills and a proactive approach to managing discrepancies or payment issues., • Professional demeanor with the ability to communicate effectively with vendors and internal teams., • Experience with electronic payment processing systems and familiarity with expense reporting processes is a plus.

Job Description Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support • Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations., • Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns., • Troubleshoot wireless devices, network issues, and feature functionality., • Act as the AT&T subject-matter expert for retail employees and third-party labor partners., • Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations., • This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day., • Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs., • Navigate multiple systems simultaneously while engaging with customers in real time., • Document all interactions thoroughly and accurately., • Adhere to company policies, compliance requirements, and privacy standards., • Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores., • Execute and maintain approved planograms for mobile devices and signage, • Maintain inventory accuracy for display devices and fixtures, • Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents., • Share insights on recurring issues to improve processes and customer experience., • Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications • Strong customer service and communication skills., • Ability to handle high-stress or escalated situations with professionalism., • Proficient in multitasking and navigating complex systems., • Detail-oriented with strong problem-solving abilities., • Experience in wireless communications, retail customer service, or technical support, • Competitive starting pay of $26 per hour!, • Comprehensive training and development programs, • A supportive and engaging team environment, • Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!, • 401k Plan with employer matching after one year of employment, • Paid vacation, personal/sick days, and bereavement time after 90 days, • Employee Profit Sharing Program, • 50% AT&T wireless discount, • Paid training, • Advancement opportunities, we prefer to promote from within!

Job Description THE ROLE - CLIENT RELATIONS SPECIALIST The Client Relations Specialist will report to the VP, Marketing & Customer Support and be responsible for assisting with the many facets of the sales and marketing efforts which include forming relationships with existing accounts, sales support, and administrative duties, including CRM database maintenance. DUTIES/RESPONSIBILITIES - CLIENT RELATIONS SPECIALIST The primary goal in this role is to drive sales and increase revenue. This involves actively pursuing and acquiring prospective clientele across all service departments through scheduled on-site visits and targeted outreach. You will boost sales growth by increasing the submission and approval rate of service estimates. A key part of your role is conducting proactive calls and meetings with existing and potential clients to thoroughly understand and address their comprehensive service needs. You will prepare and present professional presentations promoting our full range of services and value propositions. As a Client Relations Specialist, you will serve as the primary customer liaison, managing all client communications and issues from initial contact through project completion. 70% of your time will be spent traveling to New York City to visit clients. You will cultivate and maintain robust, long-term relationships with current clientele, proactively identifying and anticipating future needs, and spotting opportunities for cross-selling and upselling additional company services. Your responsibility includes ensuring the seamless, timely, and accurate transfer of crucial project information across all internal stakeholders. Maintaining the highest level of accuracy for all current and historical client data, interactions, and notes within the Salesforce CRM database is essential. You are expected to proactively manage the follow-up process for all pending, overdue, and unawarded estimates associated with new business or strategic targets. Furthermore, you will contribute to improved organizational efficiency by identifying and providing solutions to streamline customer-facing communication processes and providing valuable feedback to internal teams based on client insights to drive continuous improvement. REQUIREMENTS - CLIENT RELATIONS SPECIALIST Education: Associates Degree in Business, Marketing, Communications, or a related field; equivalent professional work experience will be considered. Communication: Exceptional verbal and written communication skills with a demonstrated commitment to professionalism in all client interactions. Technical Proficiency: Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, and Outlook) and experience managing data within Customer Relationship Management (CRM) software is mandatory. Knowledge of Salesforce is a plus. Core Competencies: Proven ability to work autonomously and collaboratively within a team environment. Must possess excellent time management, organizational, problem-solving, and follow-up capabilities. Preferred Experience: * Salary Range: Salary Range: $55k-$75k The PAR Group offers comprehensive benefits such as medical, dental and vision and a generous paid time off (PTO) program. Employees can also contribute to voluntary benefits such as additional life insurance and disability coverage, flexible spending plan and 401(k). The Par Group is proud to be an equal opportunity workplace and is an affirmative action employer. Job Posted by ApplicantPro

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Help the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels’ consumers individually or in small groups regarding plans for meeting service needs and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and perform follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and, • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan, • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning, • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict, • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompany consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the, • May have on-call, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and, • Plans, escorts, and/or arrange social or recreational activities for and with, • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's, • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are, • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going, • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development, • Complies with agency infection control, • Advocates on behalf of consumer with outside service providers and within, • Assists resident/consumer in finding and getting into vocational training or other training opportunities and work with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience. #ICLCWCM

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Help the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels’ consumers individually or in small groups regarding plans for meeting service needs and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and perform follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and, • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan, • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning, • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict, • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompany consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the, • May have on-call, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and, • Plans, escorts, and/or arrange social or recreational activities for and with, • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's, • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are, • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going, • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development, • Complies with agency infection control, • Advocates on behalf of consumer with outside service providers and within, • Assists resident/consumer in finding and getting into vocational training or other training opportunities and work with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience.

Ensure content aligns with brand tone, compliance guidelines, and legal/regulatory requirements (e. Partner with clients and internal stakeholders to gather insights, understand objectives, and recommend content strategies. Market Access Communications Content And Copy Specialist.

Job Description CCCN is seeking a full-time, on-site Marketing & Impact Specialist to enhance the organization’s visibility and community reach through compelling communications and outcomes-driven reporting. This role is ideal for a creative, strategic communicator who is also data-minded, able to translate services into engaging stories, and measure impact effectively. The position supports CCCN’s partnership with the Health and Welfare Council of Long Island and includes Social Care Network (SCN) Navigator responsibilities, such as conducting phone-based Medicaid screenings, coordinating referrals through Unite Us, and performing follow-up outreach to ensure successful connections while maintaining confidentiality. Compensation: $32.97 - $35.71 hourly ($60,000 - $65,000 when annualized) Compensation: $60,000 - $65,000 yearly Responsibilities: Marketing & Communications (Approx. 45%) • Develop and implement integrated marketing strategies across digital, print, and social media., • Create and manage content for CCCN’s website, email campaigns, newsletters, and social media., • Support media relations and public awareness initiatives to highlight CCCN’s services, outcomes, and impact., • Ensure consistent brand voice and visual identity across all materials and partner communications., • Collaborate with internal teams on fundraising, outreach, and community engagement through strategic storytelling and campaign development., • Produce clear, community-centered messaging that helps families access CCCN services. Data & Impact Reporting (Approx. 35%) • Collect, analyze, and report on program, outreach, and digital performance data., • Develop dashboards and data visualizations to communicate impact to funders, partners, and stakeholders and inform agency strategy, • Ensure data accuracy across CCCN systems, including CRM platforms and reporting templates., • Support grant reporting and compliance with funder documentation requirements., • Identify trends and insights to inform marketing strategy, program improvement, and community engagement. Social Care Network (SCN) Navigation (Approx. 20%) • Conduct phone-based screenings to assess needs and determine referral pathways for eligible Medicaid members., • Provide person-centered navigation, clearly explaining options, next steps, and reducing barriers to services., • Create, submit, and track referrals through Unite Us, ensuring timely coordination and accurate documentation., • Perform follow-up outreach to confirm successful connections and update referral outcomes., • Support SCN documentation, data tracking, and reporting for funded deliverables., • Maintain confidentiality and handle sensitive information with professionalism, • Adhere to consent, training, and compliance requirements, • Perform additional duties as assignedQualifications:, • Bachelor’s degree in Marketing, Communications, Public Health, Public Policy, Data Analytics, Social Work, or related field, or equivalent experience., • 3–5 years of experience in marketing/communications, data reporting, analytics, or mission-driven programs (nonprofit experience preferred)., • Strong writing, storytelling, and editing skills with an outcomes-focused approach., • Highly organized with attention to detail and ability to manage multiple deadlines., • Proficient with CMS, email marketing tools, social media, spreadsheets, and reporting systems., • Strong interpersonal skills; comfortable engaging community members by phone with empathy and professionalism., • Ability to work a flexible schedule, including evenings and weekends, as needed, • Willingness and reliable means to travel Preferred Skills • Experience with social media management tools and basic graphic design., • Familiarity with dashboards and data visualization tools., • Experience with referral platforms and closed-loop referral systems (e.g., Unite Us)., • Knowledge of early childhood education, human services, Medicaid, or community-based programming., • Comfortable presenting outcomes and insights to internal teams, partners, or funders.About Company Child Care Council of Nassau (CCCN) is dedicated to empowering families with the guidance and resources needed to find high-quality childcare services, fostering the growth of innovative early childhood education in homes, centers, and schools, and supporting individuals on their journey to professional development and entrepreneurship in this vital field. Why work at CCCN? Enjoy benefits designed to support work–life balance, including a 35-hour workweek, paid holidays, paid mid-year and year-end office closures, one remote workday per week, and Summer Fridays from Memorial Day through Labor Day. Additional benefits include vision and dental coverage; voluntary life, AD&D, long-term and short-term disability; identity theft protection; pet insurance; Aflac accident, hospital, and cancer coverage; guaranteed-issue life insurance; access to benefit counselors; and employer-funded Dependent Care or Health Reimbursement Accounts.

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