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Job Description At Hydraquip, we hire people with technical aptitude who are interested in customer facing work to start in inside sales to learn about our products, customer applications and become fluid power certified. Our goal is to promote to outside sales within 2-3 years where you will manage your own territory of accounts and play a hands-on role in helping customers design their fluid power systems, design HPUs, determine automation solutions and be the fluid power expert at their company. Hydraquip is a fluid power distributor for over 40 world class brands of products as well as a provider of value added solutions to customers including pump/motor assemblies, mobile valve assemblies, hose kits, repair, hydraulic power units and electrohydraulic solutions. With offices in Houston, Dallas, Tulsa, Denver, Memphis and Lafayette, Hydraquip has a broad footprint with many opportunities for growth within the company. The Technical Inside Sales Representative is an important role for managing some of Hydraquip’s largest accounts in cooperation with outside sales representatives, purchasing and warehouse personnel. This position has responsibilities for order entry, communications with purchasing/engineering/management at assigned customers, general customer service via phone & email and general support for order and delivery management. • Manage communication with customers via phone & email., • Promote and sell products & value-added solutions to new customers via incoming calls, inquiries via email., • Learn about products and vendors to develop a high level of fluid power and application knowledge., • Communicate with internal and vendor contacts to understand and respond to delivery needs., • Manage large customers’ questions, orders and deliveries in partnership with outside sales., • Learn effective ways to cross sell and upsell current customers., • Uncover opportunities for outside sales, from potential new customers and current customers., • Support and participate in the organization’s continual improvement program to conform to ISO 9001. EDUCATION AND TRAINING • Bachelor’s degree or higher in Industrial Distribution, Mechanical or Electrical Engineering preferred., • Certified Fluid Power Hydraulic Specialist preferred., • Other technical certifications or degrees may be considered., • Recent college graduates encouraged to apply., • Up to two (2) years of experience in sales, customer service, or technical fields (internship experience a plus), • Previous hands-on mechanical experience strongly preferred., • Laser customer focus to add value to customers, exceed expectations and deliver promised results to clients., • Act with integrity to make decisions in the best interest of the company, taking time to consider the “right thing to do” and treating coworkers others with respect., • Ability to prioritize multiple projects and deadlines., • Strong communication skills with internal and external stakeholders., • Technical aptitude to learn about fluid power/electrical applications and products., • Selling skills, including ability to uncover opportunities, determine ways to provide value to customers and overcome obstacles to upsell/cross sell/win new business. We offer a competitive salary and benefits package, including medical, dental, vision, life and disability insurance, and 401(k) plans with company match. A unique benefit Hydraquip offers as part of Employee Owned Holdings, Inc. is an employee stock ownership plan. What is an ESOP? ESOP is a special retirement program that allows employees to own stock in the company. When you join EOHI, you automatically begin investing in your future (without having to purchase shares). We are a high growth company committed to training our employee owners to develop their skills and advance in their careers. • Studies also show that retirement account balances for ESOP companies are 2.5 times higher., • ESOP companies grow 2.5 times faster than those companies without employee ownership., • Research shows employee owned companies are superior in performance, employee benefits and employee morale because everyone is working towards a common goal.

Job DescriptionHuman Resources Specialist Defense Holdings, Inc. (DHi) Location: Hybrid (US) Employment Type: Full-Time Department: Human Resources Reports To: HR Director / VP of Human Resources Company Overview Defense Holdings, Inc. (DHi) is a trusted provider of innovative solutions and mission-critical services supporting U.S. defense, federal, and commercial clients. We are committed to operational excellence, integrity, and delivering results that strengthen national security and organizational performance. At DHi, our people are our greatest asset. We foster a collaborative, performance-driven environment where professionals are empowered to grow, innovate, and make meaningful contributions. Position Summary Defense Holdings, Inc. (DHi) is seeking a detail-oriented, proactive, and knowledgeable Human Resources Specialist to support and enhance our HR operations. The ideal candidate will play a key role in recruitment, employee relations, compliance, benefits administration, and HR policy implementation while ensuring alignment with federal regulations and company objectives. This role requires a high level of confidentiality, professionalism, and the ability to work in a fast-paced, government contracting environment. Key ResponsibilitiesTalent Acquisition & Onboarding • Coordinate full-cycle recruitment activities including job postings, sourcing, screening, interviewing, and offer processing., • Partner with hiring managers to identify staffing needs and workforce planning strategies., • Manage onboarding process including background checks, employment verification, and new hire orientation., • Ensure compliance with federal contractor hiring regulations. Employee Relations, • Serve as a point of contact for employee inquiries regarding policies, procedures, and benefits., • Assist in resolving workplace issues with professionalism and confidentiality., • Support performance management processes and documentation., • Promote a positive and inclusive work environment. Compliance & Policy Administration, • Ensure compliance with federal, state, and local employment laws and government contracting requirements., • Maintain accurate employee records in accordance with regulatory standards., • Support audits related to EEO, affirmative action, and federal compliance requirements., • Assist in updating and implementing HR policies and procedures. Benefits & Compensation Support, • Administer employee benefits programs and respond to benefits-related inquiries., • Assist with payroll coordination and compensation analysis., • Support annual open enrollment and benefits communications., • Maintain knowledge of industry compensation trends. HR Systems & Reporting, • Maintain and update HRIS systems with accurate employee data., • Generate HR reports and metrics for leadership., • Track training, certifications, and compliance requirements., • Support workforce data analysis initiatives. Required Qualifications • Bachelor’s degree in Human Resources, Business Administration, or related field., • 3–5 years of progressive HR experience., • Experience in government contracting or federal compliance preferred., • Strong knowledge of employment laws and HR best practices., • Proficiency in HRIS systems and Microsoft Office Suite., • Excellent communication, organizational, and problem-solving skills., • Ability to handle sensitive information with discretion. Preferred Qualifications • HR certification (SHRM-CP, SHRM-SCP, PHR, or SPHR)., • Experience supporting cleared personnel or defense-related programs., • Knowledge of affirmative action planning and EEO reporting., • Experience in multi-state HR operations. Core Competencies • Integrity & Confidentiality, • Attention to Detail, • Analytical Thinking, • Interpersonal Communication, • Organizational Skills, • Adaptability & Initiative Work Environment • Professional office environment (or hybrid/remote if applicable)., • May require occasional travel., • Must be eligible to work in the United States., • Ability to obtain and maintain security clearance may be required. Compensation & Benefits Defense Holdings, Inc. (DHi) offers a competitive compensation package including: • Competitive base salary (commensurate with experience), • Medical, Dental, and Vision Insurance, • 401(k) with company match, • Paid Time Off (PTO) and Holidays, • Life and Disability Insurance, • Professional development opportunities Equal Opportunity Employer Statement Defense Holdings, Inc. (DHi) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics in accordance with applicable laws.

The Marketing Communications Principal within RTG is responsible for delivering integrated marketing communications strategies that generate awareness, influence behavior and drive adoption of assigned therapies, using paid, owned and earned communications channels. Bachelor's degree in Marketing, I

Job Description Global Foundation Support Specialist (Bilingual Chinese) Location: Remote or Memphis, TN (Hybrid Onsite) Overview We are seeking a bilingual professional to support international foundation partners through strategic communication, program coordination, translation services, and operational support. This role is instrumental in maintaining strong global partnerships, advancing foundation development efforts, and ensuring alignment with organizational standards and best practices. The ideal candidate is fluent in both written and spoken standard Chinese and brings strong cross-cultural communication skills, organizational strength, and the ability to operate effectively in a global environment. Key Responsibilities Foundation & Partner Communications * Coordinate and support communications with assigned foundation partners * Schedule and facilitate recurring partner meetings * Organize information for new and ongoing initiatives * Maintain strong working relationships across global regions CRM & Operational Support * Maintain accurate and up-to-date records within the teams CRM system, including: * Revenue details * Account and contact information * Educational opportunities * Identified challenges and action items * Support internal team operations, processes, and coordination efforts Program & Strategic Support * Develop and refine program language to ensure clarity and consistency * Plan and execute foundation assessments * Participate in workshops supporting partner development * Draft assessment reports and summaries * Collaborate with regional leadership to develop strategic growth plans Translation & Cultural Liaison * Provide verbal and written translation services in standard Chinese * Deliver real-time translation during training sessions and workshops * Ensure culturally appropriate communication aligned with regional norms * Support cross-cultural relationship management and collaboration Required Qualifications * Fluency in oral and written standard Chinese * Strong communication, interpersonal, and public speaking skills * Experience working in complex, cross-functional environments, including interaction with senior-level stakeholders * Strong planning, organizational, and coordination abilities * Ability to collaborate effectively with internal teams and external partners * Cultural awareness and regional understanding of supported global areas * Willingness to travel internationally a few times per year * Flexibility to work occasional evenings or weekends to accommodate global time zones Preferred Qualifications * 34 years of experience in a global support, partnership, or coordination role * Experience with data entry, documentation, and executive-level support * Background in fundraising, operations, marketing, or public relations * Strong time management and organizational skills * Proficiency in Microsoft Office, including basic Excel How to Apply If you are a bilingual professional with a passion for global collaboration and cross-cultural partnership support, we encourage you to apply. Please submit your resume for confidential consideration.

Job Description Sr. Specialist, Experience Marketing Overview A nationally recognized nonprofit organization is seeking a Sr. Specialist, Experience Marketing to help shape and execute creative, engaging donor and stakeholder experiences. This role is focused on bringing the brand to life through meaningful touchpoints, integrated campaigns, and impactful event execution. The ideal candidate is a strategic marketer who thrives in cross-functional environments, understands experiential engagement, and can communicate effectively with stakeholders at all levels. This position requires someone who can balance big-picture strategy with detailed execution and guide marketing initiatives that support both organizational goals and brand consistency. Responsibilities Support the development and execution of multi-channel experience marketing strategies that align with organizational priorities. Partner with cross-functional teamsincluding Marketing, IT, Digital, and Experience teamsto ensure cohesive campaign planning and delivery. Plan, coordinate, and manage key events, ensuring smooth execution and memorable experiences for participants. Track event performance and provide insights to guide optimization and future strategy. Build and maintain strong relationships with internal teams, event staff, partners, and external stakeholders to drive successful outcomes. Collaborate closely with leadership to ensure marketing plans reinforce business objectives and strengthen brand positioning. Communicate clearly through written, verbal, and visual formats, including preparing presentations for various audiences. Develop concise leadership summaries and determine when detailed documentation is needed. Provide marketing management and operational support for a portfolio of events, serving as the main point of contact for event teams. Ensure all marketing deliverables meet brand standards, support event goals, and are completed on time. Required Skills Bachelors degree in Marketing, Communications, Business, or a related field. 3+ years of experience in marketing, event management, or experiential engagement. Demonstrated success managing large-scale events and multi-channel marketing campaigns. Strong project management capabilities and experience working in a matrixed organization. Excellent written and verbal communication skills, including presentation creation. Proficiency with Microsoft Office tools such as PowerPoint and Excel, with familiarity in additional marketing technologies. Ability to interpret event performance data and translate insights into actionable recommendations. Ability to travel as needed (approximately 10%). How to Apply Interested candidates are encouraged to submit their resume for confidential consideration. Qualified applicants will be contacted to discuss the opportunity in more detail.

Job DescriptionDescription: Blake Solutions is growing, and it’s the perfect time to join our team! We’ve just become part of The Living Company family, alongside University Furnishings and TLC Hospitality, and together we’re taking our 25+ years of craftsmanship in cabinetry, countertops, and shower systems to the next level. With the backing of TLC’s full sourcing, logistics, and installation network, we’re tackling bigger projects, new markets, and exciting opportunities across hospitality, student housing, and multifamily communities. If you’re looking for a place where tradition meets innovation and your work makes a real impact, come grow with us! Job Description: Work diligently within the stated goals of the company utilizing knowledge of Blake Solutions Standard Operating Procedures (SOPs). Responsibilities include using 20/20 Cabinet Software and other software to draft cabinet, countertop, and other material scope drawings and assisting project managers with their projects. Work with the entire team of BSI departments to successfully deliver a consistent product and satisfy our customers’ expectations. Job Specific Duties: • As an essential part of the project management team, the Project Design Specialist will be wholly or partially responsible for drafting Cabinet Shop Drawings in collaboration with other members of the Project Management and Preconstruction teams and will assist the Director of Project Management and Purchasing Manager in reviewing and improving the quality of final products before they are presented to the Factory., • Along with these core responsibilities, the Project Design Specialist may support the design process by personally preparing and contributing to the drafting of: Cabinet Counts, Cabinet/Countertop Shipping Sequences, Key Meetings, PowerPoint presentations, or other similar communications to be used with internal and external partners., • The Project Design Specialist must be familiar with the most current ADA/ANSI and FHA guidelines on project design as it relates to Blake Solutions' goods and plays a lead role in ensuring an effective Project Design Process. The Project Design Specialist is expected to maintain a consultative and participatory approach in development of the project., • The Project Design Specialist assists project management leads in determining appropriate timelines and in monitoring progress toward meeting crucial deadlines., • Discuss non-standard cabinets with stakeholders to come to a consensus on dimensions, design, function, etc., • Assist Blake PMs with order reviews.

Job Description Defense Holdings, Inc. (DHi) Location: Hybrid (US) Employment Type: Full-Time Department: Engineering Support Reports To: Engineering Manager / Director of Engineering Company Overview Defense Holdings, Inc. (DHi) is a trusted provider of innovative solutions and mission-critical services supporting U.S. defense, federal, and commercial clients. We are committed to operational excellence, integrity, and delivering results that strengthen national security and organizational performance. At DHi, our people are our greatest asset. We foster a collaborative, performance-driven environment where professionals are empowered to grow, innovate, and make meaningful contributions. Position Summary Defense Holdings, Inc. (DHi) is seeking a highly organized and technically proficient Technical Documentation Specialist to support the development and maintenance of technical documentation related to company products, engineering processes, and compliance standards. This role is responsible for translating complex technical information into clear and accessible documentation that supports engineering teams, product users, and regulatory requirements. The ideal candidate will collaborate closely with engineering, product development, and compliance teams to ensure all technical documentation is accurate, up-to-date, and aligned with regulatory and operational standards. Key ResponsibilitiesDocumentation Development Create and maintain user manuals, installation guides, product documentation, and technical reports. Translate complex engineering and technical concepts into clear, concise documentation for internal and external audiences. Develop standardized documentation templates and formatting guidelines. Engineering Collaboration Work closely with engineers, product managers, and technical staff to gather technical information. Assist in documenting engineering specifications, product changes, and system processes. Support documentation requirements for product development initiatives. Compliance Documentation Maintain documentation required for regulatory compliance, certifications, and safety standards. Ensure documentation aligns with applicable industry regulations and company policies. Assist with documentation preparation for audits and regulatory reviews. Documentation Management Maintain organized documentation repositories and version control systems. Track documentation updates and ensure timely revisions. Support document management systems and internal knowledge bases. Required Qualifications Bachelor’s degree in Technical Writing, Engineering, Communications, or related field. 3–5 years of experience in technical writing or documentation development. Strong ability to interpret and communicate technical information. Proficiency in Microsoft Office Suite and documentation management tools. Excellent writing, editing, and organizational skills. Preferred Qualifications Experience supporting engineering or technology-based organizations. Familiarity with documentation standards and regulatory compliance requirements. Experience with content management systems or documentation platforms. Core Competencies Integrity & Confidentiality Attention to Detail Analytical Thinking Interpersonal Communication Organizational Skills Adaptability & Initiative Work Environment Professional office environment (or hybrid/remote if applicable). May require occasional travel. Must be eligible to work in the United States. Ability to obtain and maintain security clearance may be required. Compensation & Benefits Defense Holdings, Inc. (DHi) offers a competitive compensation package including: Competitive base salary (commensurate with experience) Medical, Dental, and Vision Insurance 401(k) with company match Paid Time Off (PTO) and Holidays Life and Disability Insurance Professional development opportunities Equal Opportunity Employer Statement Defense Holdings, Inc. (DHi) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics in accordance with applicable laws.

Job Description Global Program Support Specialist (Bilingual French or Portuguese) Location: Remote or Memphis, TN (Hybrid; onsite preference in Memphis) Overview We are seeking a bilingual Global Program Support Specialist to support foundation partners across Sub-Saharan Africa. This role serves as a key operational partner to senior regional leadership, helping strengthen fundraising effectiveness, organizational capacity, and strategic growth initiatives across international alliance members. This opportunity is ideal for a highly organized, culturally aware professional with global exposure who thrives in mission-driven, cross-cultural environments and enjoys supporting strategic initiatives behind the scenes. Key Responsibilities Serve as a secondary point of contact for assigned international foundation partners Support senior regional leadership in strengthening fundraising and operational capacity Organize and support recurring partner calls and communications Maintain accurate and up-to-date records within the teams CRM system Assist in planning and executing foundation assessments Draft assessment reports and collaborate on strategic growth plans for leadership Provide language and documentation support for global initiatives Coordinate coaching and shadowing efforts with internal subject matter experts Organize logistics for international travel, workshops, and partner events Support internal operational processes for the global team Participate in workshops and global engagement activities as needed Required Qualifications Fluency in French or Portuguese (written and verbal) 34 years of experience in a support, coordination, or liaison-focused role (Strong language proficiency may be considered in lieu of full experience requirements) Experience supporting senior leaders or regional leadership teams Strong organizational and time management skills Experience maintaining CRM records and performing accurate data entry Proficiency in Microsoft Office, including basic Excel Demonstrated ability to work effectively in complex, cross-functional environments Strong written and verbal communication skills, including public speaking comfort Cultural awareness and experience working across global environments Ability to travel internationally several times per year, including occasional evenings or weekends as needed Preferred Qualifications Exposure to fundraising, nonprofit operations, marketing, or public relations Experience working with international partners or global alliances Background in international development, nonprofit coordination, or global program support environments How to Apply If you are a bilingual professional with strong organizational skills and a passion for global partnership work, we encourage you to apply. Please submit your resume for confidential consideration. Qualified candidates will be contacted with additional details.

Job DescriptionDescription: Description: The Release of Information (ROI) Specialist I within the VitalChart department of VRC Companies, LLC (“VRC”) is responsible for processing all assigned requests for medical records in a timely, efficient manner while ensuring accuracy and the highest quality service to healthcare clients. This position must, always, safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all Release of Information requests follow the request authorization, VRC, and healthcare facility policies as well as federal/state statutes, such as HIPAA. Additionally, this position is required to continually perform at a high quality and productivity level. This position interacts with the ROI Area Manager and/or ROI Team Leader regularly and will keep them informed of any concerns or issues regarding quality, connectivity, client concerns, and requestor issues that may impact VRC performance or service expectations. This position must conduct interpersonal relationships in a manner designed to project a positive image of VRC. Key Responsibilities / Essential Functions • Assigned Release of Information request types will primarily be Continuing Care and Disability Determination Services, with cross-training on other request types as supervisor deems appropriate based on experience and performance, • Accesses Release of Information requests and medical records for healthcare client(s) according to the specific procedure and security protocol for each client, • Completes Release of Information requests daily, prioritizing requests as needed based on turnaround timeframes and procedures of VRC and the service agreement between the healthcare facility and VRC, • validates requests and signed patient authorizations for compliance with HIPAA, other applicable federal and state statutes, and established procedure, • classifies request type correctly, • logs request into ROI software, • retrieves and uploads requested portions of the patient’s medical chart (from electronic or physical repository), • performs Quality Control checks to ensure accuracy of the release and to avoid breaches of Protected Health Information (PHI), • checks for accurate invoicing and adjusts invoice as needed, • releases request to the valid requesting entity, • Rejects requests for records that are not HIPAA-compliant or otherwise valid, • For records pulled from a physical repository, returns records to proper location per VRC and healthcare client procedure, • Documents in ROI software all exceptions, communications, and other relevant information related to a request, • Alerts supervisor to any questionable or unusual requests or communications, • Alerts supervisor to any discovered or suspected breaches immediately, • Alerts supervisor to any issues that will delay the timely release of records, • Answers requestor inquiries about a request in an informative, respectful, efficient manner, • Stores all records and files properly and securely before leaving work area., • Ensures adequate office supplies available to carry out tasks as soon as they arise, • Is available and knowledgeable to take on additional healthcare facilities or request types to assist during backlogs, • Understands that healthcare facility assignments (on-site and/or remote) are subject to change, • Carries out responsibilities in accordance with VRC and healthcare facility policies and procedures as well as HIPAA, state/federal regulations, and labor regulations, • Maintains confidentiality, security, and standards of ethics with all information, • Works with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner, • Alerts supervisor to any connectivity problems, malfunctions of software or computer/office equipment, or security risks in work environment, • Must adhere to all VRC policies and procedures., • Completes required training within the allotted timeframe, • Creating invoices and billing materials to send to our clients, • Ensuing that client information details are kept up to date, • High School Diploma (GED) required; degree preferred, • Prior experience with ROI fulfillment preferred, • Demonstrated attention to detail, • Demonstrated ability to prioritize, organize, and meet deadlines, • Demonstrated documentation and communication skills, • Demonstrated ability to maintain productivity and quality performance, • Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred, • Prior experience with EHR/EMR platforms preferred, • Prior experience with Windows environment and Microsoft Office products, • Displays strong interpersonal skills with team members, clients, and requestors, • Must have strong computer skills and Microsoft Office skills, • Prior experience with operations of equipment such as printers, computers, fax, • machines, scanners, and microfilm reader/printers, etc. preferred, • Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time., • Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable.

Job Description Defense Holdings, Inc. (DHi) Location: Hybrid (US) Employment Type: Full-Time Department: Client Services Reports To: Client Services Manager / Director of Client Operations Company Overview Defense Holdings, Inc. (DHi) is a trusted provider of innovative solutions and mission-critical services supporting U.S. defense, federal, and commercial clients. We are committed to operational excellence, integrity, and delivering results that strengthen national security and organizational performance. At DHi, our people are our greatest asset. We foster a collaborative, performance-driven environment where professionals are empowered to grow, innovate, and make meaningful contributions. Position Summary Defense Holdings, Inc. (DHi) is seeking a Client Relations Specialist to serve as the primary point of contact for clients, ensuring high-quality service, issue resolution, and relationship management. The ideal candidate will proactively manage client inquiries, track satisfaction metrics, and support internal teams in delivering exceptional client experiences. This role requires excellent communication skills, client-focused problem-solving, and attention to detail. Key ResponsibilitiesClient Relationship Management Act as the main point of contact for assigned clients. Respond to inquiries, resolve issues, and escalate concerns as needed. Maintain strong professional relationships with client stakeholders. Communication & Reporting Provide regular updates to clients on service status, deliverables, and initiatives. Document client interactions, feedback, and service requests. Generate client satisfaction and performance reports for leadership. Cross-Functional Collaboration Coordinate with internal teams to address client requirements and resolve operational issues. Ensure client expectations are clearly communicated and met. Process Improvement Identify opportunities to improve client experience and internal service processes. Support initiatives to enhance client satisfaction metrics and outcomes. Required Qualifications Bachelor’s degree in Business Administration, Communications, or related field. 2–4 years of client relations, account management, or service coordination experience. Proficiency in Microsoft Office Suite and CRM systems. Strong organizational, problem-solving, and interpersonal skills. Ability to manage confidential client information. Preferred Qualifications Experience supporting clients in defense, government contracting, or professional services. Familiarity with client service metrics and reporting. Experience resolving complex client inquiries. Core Competencies Integrity & Confidentiality Attention to Detail Analytical Thinking Interpersonal Communication Organizational Skills Adaptability & Initiative Work Environment Professional office environment (or hybrid/remote if applicable). May require occasional travel. Must be eligible to work in the United States. Ability to obtain and maintain security clearance may be required. Compensation & Benefits Defense Holdings, Inc. (DHi) offers a competitive compensation package including: Competitive base salary (commensurate with experience) Medical, Dental, and Vision Insurance 401(k) with company match Paid Time Off (PTO) and Holidays Life and Disability Insurance Professional development opportunities Equal Opportunity Employer Statement Defense Holdings, Inc. (DHi) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics in accordance with applicable laws.

Job Description:\n\n SRVS-Direct Support Professional (DSP) Unlock a Rewarding Career Helping Others: Join Us as a Direct Support Professional. Today, SRVS supports more than 2,400 individuals through a variety of programs and services. What We Offer: Comprehensive Benefits Package: Includes paid time off (PTO) and a robust health plan. Supportive Work Environment: Be part of a team dedicated to making a positive impact. Eligible Non-Profit: May be eligible for Loan forgiveness under the Public Service Loan Exciting Daily Pay Option: Get paid daily for the hours you work - no longer waiting for the end of the week or month! Many Company discounts using LifeMart Location: Memphis, TN (Shelby County) Company: Apis Services, Inc. (A Wholly Owned Subsidiary of Inperium, Inc.) Job Title: Direct Support Professional (DSP) Job Purpose: The Direct Support Professional (DSP) is a member of the clinical team that provides compassionate support and assistance to persons with intellectual, developmental, and behavioral health challenges and require assistance to achieve their fullest potential. The DSP provides the assistance necessary to allow the people we serve to live independently and ensure their wellness, health, and safety. The DSP, in collaboration with an interdisciplinary team, provides a wide range of services to meet the environmental, physical, psychosocial, and personal needs of the persons in our care. The DSP is responsible for supporting and implementing the individuals' vision and outcomes per the Person-Centered Support Plan. The DSP will ensure agency compliance with policy and procedures to ensure that the persons supported are safe, appropriately supervised and have the support they need to live independently. The DSP embraces the mission of organization by fostering a culture of compassion, hope, service, and collaboration. Major Responsibilities: DIRECT DUTIES: • Participates in the circles of support to assist with the development and implementation of outcomes that are agreed on by the circle of support. Staff will be expected to document the person supported progress toward their vision in the daily participation logs, using techniques identified by the support plan. • Completes all State and agency-related training and implements training goals assigned to the person supported circle of support. • Keeps an accurate account of each person supported progress on all PCSP goals by recording his or her responses via daily notes recorded in the electronic health record. • Assists and makes sure that the person supported with all daily living skills are protected from harm. • Attends all scheduled staff and agency meetings, and training for recertification, and other as assigned; does not bring children or relatives to the meetings. • Provides data collection and implements Behavior Supports Plan developed by the Behavior Specialist or Analyst • Completes orientation to pass all State and agency requirements for training at 80%; and completes any future training assigned by the supervisor or because of periodic job evaluations • Maintains a current driver's license and provides the agency with documentation of personal vehicle maintenance, and proof of vehicle insurance of any outside or agency vehicle being used for community participation or other activities by which the staff transports person supported • Transports person supported social, recreational, and religious activities as scheduled on the activity calendar. Does not transport person supported to his or her own personal home without the approval of the Director and conservator if applicable. • Assists in the maintenance and care of the home, supplies, and equipment (to include keeping vehicles clean and the vehicle log up to date), and is accountable for the use and inventory of the equipment, supplies, and appliances purchased for the person supported. Does not smoke, eat, or drink in agency vehicles. • When assigned, administers routine oral medication as prescribed according to agency policies and procedures, as per instructions for medication administration training for unlicensed personnel • Completes required incident reports (GERs) and calls in reportable incidents within the required timeframe of discovery or witnessing any abuse, neglect, exploitation, or reportable staff misconduct; Notifies family/conservators, ISC/SC of any incidents within the required time frame. • Makes accurate and complete entries in the home's daily log according to policies and procedures to assure 24-hour logs are present and accurate. • Ensures passengers and self are safely secured in seat belts before moving vans or other vehicles from a parked position. All persons supported must be assisted when needed on and off all vehicles. • Report for duty at the scheduled time, properly utilizing the time and attendance system currently in place • Goes off duty when appropriately relieved • Can account for the whereabouts of people supported during on-duty hours. • Demonstrates respect for all agency persons supported families, neighbors, and co-workers daily. • Reports and documents via the worker’s compensation First Report of Injury and other forms all staff injuries within 24-hours of occurrence to the supervisor and to Human Resources. • Is aware of agency on-call procedures to report emergencies related to persons supported, home/facility or vehicle after office hours, and on weekends or holidays • Assists with personal care needs of the person supported which will include, but are not limited to bathing, feeding, ironing, laundry, personal grooming and other activities of daily living. • Assists with the preparation of well-balanced and culinary diverse meals to meet nutritional needs as outlined in the approved meal plan. • Assists the Residential Manager with quality inspections of the home/facility to ensure that the person supported home meet sanitary and safety compliance. • Assist person supported in the preparation of belongings for travel (e.g. home visits, overnight visits with friends, vacations, etc.) • Documents the person supporting expenses monthly via a cash expenditure envelope and ensures receipts are secured in the cash expenditure envelope. • Maintains an accurate record of each person supported PCSP by documenting daily outcomes, action steps, and significant events. • Ensures compliance with required dress code and agency identification badge guidelines. • Uses universal precautions and follows the infection control policy when assisting person supported and/or staff. • Responsible for appropriate implementation of behavior and therapy plans. • Ensures accountability for person supported medications, MARS, vehicles, personal items, monies, food, and all other daily essentials. OTHER RESPONSIBILITIES: • Assists, encourages, and supports the person supported with practicing cleanliness and safety. Staff are aware of policies, procedures, and laws for supporting the assigned person supported. • Practices and encourages professional ethical standards to ensure consistent and fair supervision and training. • Assists and supports the person supported with keeping a friendly, clean, and organized home setting. • Assist the person supported and supervisory staff with compliance for all regulatory inspections. • Serves on agency committees as assigned. • Completes all special projects assigned by the Residential Manager, QIDP, Home Coordinator, Assistant Residential Director or the Regional Director. Job Qualifications and Competencies: Education and Experience: • High School Diploma or GED or at least one year of direct care experience Job Competencies: • Strong verbal and written communication skills; • Strong documentation skills; • Strong judgment, problem solving, organizational, and time management skills; • Strong interpersonal skills and ability to communicate effectively with individuals with disabilities, families, co-workers, staff, supervisors, funding sources, and other social service agency personnel; • Physical ability to fulfill job requirements; must be able to lift 50-60 lbs as needed. -The ability to supervise and/or assist persons supported of Residential program; -The ability to work independently with minimal supervision. Other Requirements: Must be at least 18 years old. Must possess a valid driver's license from TN, AR, or MS. Candidates must also pass all required pre-employment screenings, including criminal background checks and drug tests. ❖ NETWORK FUNCTIONS: • Maintain and abides by OSHA requirements and guidelines • Observes all Fire and Safety Policies and Procedures • Observes all Personnel Policies and Procedures • Observes all Agency’s Policies and Procedures • Observes all HIPAA Policies and Procedures and maintains confidentiality • Completes and returns all paperwork distributed by the Human Resource Department • Attends all required and scheduled trainings and meetings • Always maintain a professional demeanor and exercise good professional judgment in all areas of employment duties • Documents time worked accurately ❖ EQUIPMENT/MACHINES: • Vehicle Requirements • Current driver’s license, vehicle registration and vehicle insurance • Vehicle / wheelchair lifts • Adaptive Equipment • Business use of company equipment to include: telephone, cellular telephone, and home appliances and furnishings ❖ COMPUTER SOFTWARE APPLICATIONS -Has knowledge of each program -Knowledge of Office software programs ❖ PHYSICAL DEMANDS: ➢ Individual must be able to meet physical requirements of the job: ▪ Sitting at a meeting, table or desk – Reaching – Lifting (weighing over 50 pounds) Bending – Standing – Stooping – Twisting - Climbing steps - Driving a vehicle ➢ Environment(s) is modern, well-lit office facilities in multiple locations ➢ Multiple levels of stairs with access by elevator ❖ ACCIDENT, HEALTH HAZARD AND SECURITY KNOWLEDGE ➢ Bloodborne Pathogens, Right To Know, HIPAA, Security Acts, Fire & Safety ❖ ADHERE TO AND FOLLOW: ▪ The By-Laws of the Corporation and as set forth in the Articles of Incorporation. The statements on these pages reflect the general duties considered necessary to describe the principal functions of the job as identified. These statements shall not be considered as the detailed description of all the work requirements that may be inherent in the position. We rely on good judgement, common sense and Teamwork. From time-to-time you may be requested to perform other duties essential in the effective management of this home/facility. Although these duties may not be identified in this written job description, you will be required to perform such tasks, providing the proper training of such duties has been given to you. A well - trained and cross-trained staff is essential in this organization. Your job knowledge in all areas of your field will benefit both you and this organization. Schedule Flexibility: Please note that working hours are subject to change based on business needs. Flexibility in working hours including evenings, weekends and location may be required. The more you know and the more areas you can work in will add value to you, as a person, as well as value and continued success of Inperium, Inc. & Family of Services. Hourly Pay: $15.00 $150 signing bonus received after 90 days of employment. $200 referral bonus if you refer someone and they are hired. Received after 90 days of referral's employment. Full-time Shifts Available: Monday-Friday 3p-11p About Company: SRVS, and Affiliate of Apis Services is a full-service provider for people with disabilities, offers a variety of positions ranging from direct care to clinical services and administrative support. SRVS offers paid training and great benefits. If you have the passion to serve others, SRVS is the right place for you! Why Work Here? We have COMPASSION for people with disabilities AND PASSION for empowering people which we demonstrate by making quality services our central concern. We are a TEAM--showing respect for each other through fostering communications and displaying professionalism, integrity and honesty in our work. Everyone is responsible for making the organization a safe space, where employees at every level are comfortable voicing their ideas and sharing their knowledge. We celebrate each success. We recognize that all our CUSTOMERS both internal and external are important. We think and work proactively, making work fun and always keeping quality customer services in mind. When making a decision we always ask, "How will this affect our customers?" We commit to CONTINUOUS IMPROVEMENT--ensuring there is constant review and enhancement of the work environment and programs, expecting initiative from all staff and empowering them to be a part of the solution. We foster an environment where staff's ideas and suggestions are heard. Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment. Apis Services, Inc. and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.

Job Description The Account Specialist is responsible for providing outstanding customer service to clients by assisting the Supervisor and/or Key Personnel in executing, delegating and following up on work assignments. The Account Specialist may be required to assist with and/or perform all work assignments delegated to other hourly employees (Customer Service Representatives, Shippers, Data Entry Clerks, and Claims Processors). Account Specialists facilitate daily communications with team members, clients, customers/retailers and/or media contacts. The Account Specialist monitors work assignments delegated to (Customer Service Representatives, Shippers, Data Entry Clerks, and Claims Processors and assists with special projects and the preparation of reports (routine and/or ad hoc). The Account Specialist ensures compliance with client's program specifications and ACB policies and procedures. DUTIES Serve as a client contact for assigned PSG accounts. Assist the Supervisor in ensuring that client and ACB goals are being met with regard to production and customer service commitments. Assist the Supervisor in ensuring that claim processing complies with ACB and client policies, program guidelines, and turnaround commitments. Provide daily claim status reports. Review claims as necessary to ensure quality and accuracy of processing (check claims processed by other team members and provide feedback to team members regarding quality of work as appropriate). Proof claim documents and batches prior to release. Ensure that pended claim process follows established procedures. Provide continual feedback of the effectiveness of processes and procedures to the Supervisor. Provide suggestions to improve area operations, efficiency, and service. Assist Supervisor in ensuring that employees have appropriate training and other resources to perform their jobs. Assist in the coordination of on-going staff training and development to increase performance levels and improve customer service. Receive, research, and resolve client questions and complaints when appropriate. Facilitate oral and/or written communications to ensure clients receive timely and efficient service. Maintain necessary documentation related to communications. Review and identify potential client-related issues with the Supervisor and proactively seek potential solutions. Review fund transactions and new dealer installations; Ensure that client database is maintained and updated as necessary. Maintain client program information, specification sheets, and account binders and ensure that current information is accessible to all team members. Assist the Supervisor in writing and evaluating client service order revisions and updates. Communicate information regarding claim status, turnaround time, client status, and/or issues to Supervisor. QUALIFICATIONS Education: • Intermediate PC knowledge, including Microsoft Office products; Outlook, Word, Excel. Basic knowledge of Access., • Strong mathematical, spelling and grammar skills as demonstrated by successful completion of pre-employment tests., • Minimum of one year work experience in customer service or related field required., • Demonstrated experience as a lead or mentor in a customer service or production environment. Prior experience with ACB preferred., • Ability to communicate effectively with a variety of audiences verbally and in writing.

Job DescriptionDescription: Description: The Release of Information (ROI) Specialist I within the VitalChart department of VRC Companies, LLC (“VRC”) is responsible for processing all assigned requests for medical records in a timely, efficient manner while ensuring accuracy and the highest quality service to healthcare clients. This position must, always, safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all Release of Information requests follow the request authorization, VRC, and healthcare facility policies as well as federal/state statutes, such as HIPAA. Additionally, this position is required to continually perform at a high quality and productivity level. This position interacts with the ROI Area Manager and/or ROI Team Leader regularly and will keep them informed of any concerns or issues regarding quality, connectivity, client concerns, and requestor issues that may impact VRC performance or service expectations. This position must conduct interpersonal relationships in a manner designed to project a positive image of VRC. Key Responsibilities / Essential Functions • Assigned Release of Information request types will primarily be Continuing Care and Disability Determination Services, with cross-training on other request types as supervisor deems appropriate based on experience and performance, • Accesses Release of Information requests and medical records for healthcare client(s) according to the specific procedure and security protocol for each client, • Completes Release of Information requests daily, prioritizing requests as needed based on turnaround timeframes and procedures of VRC and the service agreement between the healthcare facility and VRC, • validates requests and signed patient authorizations for compliance with HIPAA, other applicable federal and state statutes, and established procedure, • classifies request type correctly, • logs request into ROI software, • retrieves and uploads requested portions of the patient’s medical chart (from electronic or physical repository), • performs Quality Control checks to ensure accuracy of the release and to avoid breaches of Protected Health Information (PHI), • checks for accurate invoicing and adjusts invoice as needed, • releases request to the valid requesting entity, • Rejects requests for records that are not HIPAA-compliant or otherwise valid, • For records pulled from a physical repository, returns records to proper location per VRC and healthcare client procedure, • Documents in ROI software all exceptions, communications, and other relevant information related to a request, • Alerts supervisor to any questionable or unusual requests or communications, • Alerts supervisor to any discovered or suspected breaches immediately, • Alerts supervisor to any issues that will delay the timely release of records, • Answers requestor inquiries about a request in an informative, respectful, efficient manner, • Stores all records and files properly and securely before leaving work area., • Ensures adequate office supplies available to carry out tasks as soon as they arise, • Is available and knowledgeable to take on additional healthcare facilities or request types to assist during backlogs, • Understands that healthcare facility assignments (on-site and/or remote) are subject to change, • Carries out responsibilities in accordance with VRC and healthcare facility policies and procedures as well as HIPAA, state/federal regulations, and labor regulations, • Maintains confidentiality, security, and standards of ethics with all information, • Works with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner, • Alerts supervisor to any connectivity problems, malfunctions of software or computer/office equipment, or security risks in work environment, • Must adhere to all VRC policies and procedures., • Completes required training within the allotted timeframe, • Creating invoices and billing materials to send to our clients, • Ensuing that client information details are kept up to date, • High School Diploma (GED) required; degree preferred, • Prior experience with ROI fulfillment preferred, • Demonstrated attention to detail, • Demonstrated ability to prioritize, organize, and meet deadlines, • Demonstrated documentation and communication skills, • Demonstrated ability to maintain productivity and quality performance, • Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred, • Prior experience with EHR/EMR platforms preferred, • Prior experience with Windows environment and Microsoft Office products, • Displays strong interpersonal skills with team members, clients, and requestors, • Must have strong computer skills and Microsoft Office skills, • Prior experience with operations of equipment such as printers, computers, fax, • machines, scanners, and microfilm reader/printers, etc. preferred, • Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time., • Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable.

Job Description Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support • Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations., • Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns., • Troubleshoot wireless devices, network issues, and feature functionality., • Act as the AT&T subject-matter expert for retail employees and third-party labor partners., • Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations., • This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day., • Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs., • Navigate multiple systems simultaneously while engaging with customers in real time., • Document all interactions thoroughly and accurately., • Adhere to company policies, compliance requirements, and privacy standards., • Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores., • Execute and maintain approved planograms for mobile devices and signage, • Maintain inventory accuracy for display devices and fixtures, • Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents., • Share insights on recurring issues to improve processes and customer experience., • Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications • Strong customer service and communication skills., • Ability to handle high-stress or escalated situations with professionalism., • Proficient in multitasking and navigating complex systems., • Detail-oriented with strong problem-solving abilities., • Experience in wireless communications, retail customer service, or technical support, • Competitive starting pay of $26 per hour!, • Comprehensive training and development programs, • A supportive and engaging team environment, • Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!, • 401k Plan with employer matching after one year of employment, • Paid vacation, personal/sick days, and bereavement time after 90 days, • Employee Profit Sharing Program, • 50% AT&T wireless discount, • Paid training, • Advancement opportunities, we prefer to promote from within!

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About Mercor’s talent network** Join our Marketing Specialist Expert Network to connect with leading AI labs and companies seeking your expertise. By applying, you're joining our Marketing Specialist talent network.

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