Community navigator jobs in United States

Responsible for safe and timely transportation of passengers or goods to designated locations. Requires adherence to traffic laws, vehicle maintenance, and efficient route planning. Strong communication skills and familiarity with navigation tools essential. Ability to prioritize safety, manage time effectively, and provide excellent customer service in various weather and traffic conditions.

As a Call Center Agent, you will be the primary point of contact for customers, addressing their inquiries, resolving issues, and providing exceptional service over the phone. You will handle a high volume of inbound and outbound calls in a timely manner, ensuring customer satisfaction and retention. Responsibilities: Answer incoming customer calls promptly and professionally. Provide accurate information about products, services, pricing, and availability. Assist customers with placing orders, processing returns, and resolving billing inquiries. Troubleshoot and resolve customer issues and complaints effectively and efficiently. Escalate complex issues to appropriate departments or supervisors for resolution. Follow up with customers to ensure their concerns are fully addressed and resolved. Keep detailed records of customer interactions, transactions, comments, and complaints. Adhere to company policies and procedures regarding customer interactions, confidentiality, and data security. Meet or exceed performance goals, including call handling metrics, quality assurance standards, and customer satisfaction targets. Participate in ongoing training and development programs to enhance product knowledge, communication skills, and customer service techniques. Collaborate with team members and supervisors to improve processes, share best practices, and achieve collective goals. Maintain a positive and professional attitude in all customer interactions, even in challenging situations. Stay informed about industry trends, competitor activities, and new product offerings to better serve customers and provide relevant information. Flexibility to work in shifts, including evenings, weekends, and holidays, as required by business needs. Qualifications: High school diploma or equivalent; additional education or certification in customer service or related field is a plus. Previous experience in a customer service or call center environment preferred. Excellent communication skills, both verbal and written, with a clear and professional phone manner. Strong active listening skills and the ability to empathize with customers' concerns. Proficiency in computer skills, including typing, navigating multiple systems, and using CRM software. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Problem-solving skills with a proactive and solutions-oriented approach. Attention to detail and accuracy in data entry and documentation. Ability to work independently with minimal supervision and as part of a team. Adaptability to changing policies, procedures, and technology. Working Conditions: Office environment with prolonged periods of sitting and using a computer. High volume of incoming calls with varying levels of complexity and urgency. Occasional exposure to stressful or challenging customer interactions. Shift work may be required, including evenings, weekends, and holidays. Benefits: Competitive salary commensurate with experience. Flexible work schedule and remote work opportunity. Professional development and training opportunities. Health insurance, retirement plans, and other benefits package options. $30-40 per Hourly Rate.

About Us Astoria World Manor is a Event Venue in Astoria, NY. We are professional, rewarding, supportive and our goal is to become the best venue and catering company in Queens, New York and serve the community with the best hospitality for generations. Our work environment includes: Food provided Growth opportunities On-the-job training Lively atmosphere Flexible working hours We are seeking dedicated and enthusiastic Event Servers to join our dynamic team at Astoria World Manor. As an Event Server, you will play a crucial role in ensuring the smooth execution of events and delivering exceptional service to our clients and their guests. Your attention to detail, professional demeanor, and ability to work efficiently in a fast-paced environment will contribute to creating unforgettable experiences for our clientele. Responsibilities: - Set up event rooms according to the event specifications, including arranging tables, chairs, linens, and decorations. - Greet guests upon arrival, assist with seating arrangements, and provide menus or information about the event. - Serve food and beverages promptly and accurately, adhering to our service standards and ensuring guest satisfaction. - Monitor guests' needs throughout the event, anticipating and responding to requests in a polite and efficient manner. - Maintain a clean and organized work area, ensuring all supplies are adequately stocked and equipment is functioning properly. - Collaborate with the kitchen and bar staff to coordinate the timing of food service and ensure a seamless flow of operations. - Assist with event breakdown and cleanup, including clearing tables, removing linens, and returning equipment to its designated storage area. - Follow all safety and sanitation protocols to maintain a safe and hygienic environment for guests and fellow team members. - Provide exceptional customer service, addressing any guest concerns or complaints promptly and professionally. Required Qualifications: - **Uniforms are required: Black Tuxedo Jacket, White Dress Shirt, Black Tuxedo Pants, Black Non-slip Shoes required. - Previous experience in banquet service or a similar hospitality role is preferred. - Excellent interpersonal and communication skills, with the ability to interact with guests and team members in a friendly and professional manner. - Strong organizational skills and the ability to multitask effectively in a high-pressure environment. - Attention to detail and a commitment to maintaining a high standard of service and presentation. - Physical stamina and the ability to stand for extended periods, lift and carry trays of food and beverages, and navigate through a busy event space. - Flexibility to work evenings, weekends, and holidays, as events at our venue may take place at any time. Preferred Education and Training: - High school diploma or equivalent is required. - Completion of a hospitality or food service-related program is an asset. Join our team of dedicated professionals and be part of creating memorable moments for our clients on their special day. Apply today to become an Event Server at Astoria World Manor. Job Type: Part-time Pay: $16.00 - $18.00 per hour Expected hours: 8 – 40 per week Benefits: Tip Employee discount Flexible schedule Paid training Shift: 10 hour shift 8 hour shift Day shift Evening shift Night shift Weekly day range: Every weekend Monday to Friday Weekends as needed Ability to commute/relocate: Astoria, NY 11102: Reliably commute Work Location: In person

As part of the Care Management team, the Nurse Care Manager collaborates with members to build a Person Centered Service Plan (PCSP) that is based on a comprehensive assessment and is aimed to improve and maintain health, mobility and community participation. This work is carried out in support of the mission and goals of Independence Care System. Essential Functions On a semi-annual basis, and after a significant change in condition, perform a comprehensive in-home assessment which reflects the member’s prior history, functional capacity, and stability of health—including chronic diseases/conditions, treatment plans, current providers and the member’s identified areas of priority concerns. Collaborates with member’s providers to discuss any pertinent findings and facilitates the involvement of the primary physician as a care team member Develop a Person Centered Service Plan (PCSP) with SMART interventions and goals, which is based on the assessment findings, the member’s preferences and priorities, and aims to maximize health, mobility and community participation. Participate with Care Navigators and other team/staff members in monitoring and updating a panel of member care plans Identify and assist in developing necessary resources and services as needed by members. Completes documentation thoroughly and in a timely fashion. Responds to needs of members and the organization, even if those needs do not coincide with the details of this job description. The salary range for this position is $90,000 - 95,000 per year Requirements Minimum Qualifications Associate's Degree (if accompanied by extensive visiting nurse experience) or Bachelor's in Nursing. Registered Nurse currently licensed to practice in New York State. Minimum 2 years nursing experience. Substantial UAS experience. Experience in conducting and documenting assessment interviews. Highly self-motivated with the ability to manage time independently. Comfortable with extensive travel in Manhattan and the Bronx Additional Qualifications Experience with Medicaid population and/or persons with physical disabilities a plus. Knowledge of health care and disability issues and systems preferred. Benefits 28 days of PTO, plus 11 holidays, in your first year 35 hour work week average of one day per week remote work excellent benefits, including comprehensive health insurance, tuition support, and paid disability leave

DH2 Chauffeured Transportation offers our passengers the highest standards of professionalism, exemplified by our “client first” focus of unsurpassed attention to detail. We also have a great focus on our DH2 Culture - Responsibility, Integrity, Determination, Excellence= RIDE As a “MWBE” (Minority Women Business Enterprise) Certified company, DH2 exemplifies the priority for Diversity and Inclusion of our partners and employees. Our company philosophy is that “Good is not enough. Excellence with everything we do.” This is demonstrated by our commitment to our employees, partners and community. This philosophy is the key to our success for over 30 years! Talent Requirements: 5 or more years of experience in ground transportation Active CDL Class B License, with a Passenger Endorsement Active Medical Card, 4 Page Long Form Medical Report Knowledgeable of all three (3) major airports: JFK, LGA & EWR as well as the Tri State area Flexible, Reliable, Dependable Team Player Great Communication Skills Strong Customer Service Skills Must submit to DOT CDL Pre-Employment Drug Test and Federal Motor Carrier Safety Administration Background Check Ability to read, write and speak English clearly Able to navigate GPS Must be able to work a varied schedule- Morning/Afternoon/Overnight, Weekend and/or Holiday Shifts. We Offer: Paid training Medical Benefits Company-Owned Vehicles Opportunities to Advance Full-Time Shifts Weekly Direct Deposit Pay Hourly Starting Salary $23.85 up to $25.00 based on performance, plus Benefits