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  • Quality Control Specialist
    Quality Control Specialist
    5 days ago
    Full-time
    East Bronx, The Bronx

    About the Company: Founded in 2008 by Ross Sapir, Roadway Moving is built on the core principles of accountability, kindness, generosity, and dedication. These values drive a culture of excellence, where our people not just our trucks, set us apart in a crowded industry. We believe in investing in both our employees and our clients, fostering an environment rooted in respect, urgency, clear communication, and appreciation. At Roadway, we don't just move boxes, we move lives, and we do it with a commitment to making the experience remarkable for everyone involved. We are seeking a detail-oriented and customer-focused Field Quality Control Specialist and a Lead to ensure the highest standards are upheld on residential moves throughout the tri-state area. This role is responsible for visiting job sites, evaluating crew performance, and ensuring that all moving operations meet company expectations, safety standards, and client needs—particularly with high-profile clients. Key Responsibilities: • Conduct on-site inspections of packing, loading, unloading, and overall move execution, • Ensure all work meets company policies, customer expectations, and safety regulations, • Monitor crews in real time, offering support and resolving issues as they arise, • Deliver constructive feedback and on-the-spot coaching to moving crews, • Provide exceptional customer service and de-escalate issues professionally when needed, • Serve as a key point of contact for clients during move execution, especially high-profile individuals, • Maintain accurate records of job visits, client feedback, and quality metrics, • Collaborate with dispatch and operations to address issues and improve processes, • Identify recurring problems and recommend improvements to training or procedures, • Support new crew member training on quality standards, safety, and professionalism, • Generate reports if and when needed on the field performance Qualifications: • Prior experience in quality audit the moving industry, consumer service, or hospitality is needed, • Moving experience is required, • Strong customer service skills; ability to remain calm, courteous, and solution-oriented, • Must be comfortable dealing with high-net-worth and VIP clientele, • Clean driving record and valid driver's license (company vehicle provided), • Excellent communication skills (verbal and written in English), • Proven ability to assess team performance and give effective feedback, • Physically able to be on-site, including walking, lifting, and evaluating loading processes, • Strong organizational and problem-solving skills, • Strong attention to detail, • Tech-savvy and comfortable with basic reporting tools and mobile communication Salary depends on the level of role and experience: $23/h - 35/h This role may be filled at the Specialist or Lead level depending on experience and demonstrated capability. Why Roadway? We care about the people who work here, and we put real effort behind that. That looks like training that actually prepares you, managers who coach instead of just assign, and clear paths to grow. It looks like knowing the people you work with. It looks like being trusted with real work early. We have teams across the United States and internationally, and they get the same version of this company. Same standards, same investment, same care. Where you sit does not change what you get from us. The thing we believe most: how we treat our people shows up in how our customers are treated. That is not a slogan for us, it is how we make decisions. Our employees rate us a 93 on employee Net Promoter Score, our customers rate us between 4.5 and 4.9, and we have been named a Stevie Award Employer of the Year three times, including Gold for Talent Acquisition. We are proud of that, and we know it only stays true if we keep earning it. Recruiting agencies Thanks for thinking of us. We run our searches in house and aren't taking agency submissions for this role, so please don't reach out to our hiring managers or People team about it. Unsolicited resumes become the property of Roadway Moving and no fee is owed if we hire that candidate. If we ever need outside support, we'll come to you. Note: The above description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. All personnel may be required to perform duties outside of their normal responsibilities due to the nature of work performed to accomplish Roadway Mover's mission. Roadway Movers, Inc. is proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Roadway Movers, Inc. makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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  • Client Support Specialist
    Client Support Specialist
    6 days ago
    $3200–$4800 monthly
    Full-time
    Flushing, Queens

    This is a full-time, on-site opportunity with average weekly earnings ranging from $800 to $1,200. We are currently looking for an enthusiastic and driven Client Support Specialist to join our growing team. In this role, you will help drive business growth by identifying new opportunities, engaging prospective customers, and converting leads into successful sales. You will also build and maintain strong customer relationships within your assigned market, understand client needs, and provide tailored solutions that create value. Primary Responsibilities • Promote client brands through face-to-face interactions with customers and potential clients., • Provide exceptional customer service with professionalism, efficiency, and a customer-first mindset., • Explain products and services clearly, ensuring customers fully understand available options and benefits., • Assist customers in selecting solutions that best fit their individual needs and goals., • Work closely with team members to meet personal performance targets and contribute to overall team success. What We Provide • Performance-based career advancement with strong internal promotion opportunities., • A collaborative and energetic workplace that values teamwork and professional development., • Travel incentives and exciting opportunities for top performers. Ideal Candidate • Excellent communication and relationship-building skills., • Friendly, energetic, and comfortable working in a team-focused environment., • Goal-oriented, proactive, and eager to develop new skills., • Available for full-time, in-person work. This position offers performance-based compensation through an independent contractor arrangement.

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  • Nightlife, Concierge & Photography Specialist
    Nightlife, Concierge & Photography Specialist
    1 month ago
    Full-time
    Manhattan, New York

    Company: Themaxhyped Location: Times Square, New York City Compensation: $200 weekly salary + 30% bonuses About Themaxhyped Themaxhyped is a tourism and entertainment platform based in the heart of Times Square, NYC. We connect tourists and locals with nightlife, entertainment, dining, experiences, and other exciting destinations throughout New York City. Position Overview We are looking for an outgoing, reliable, and energetic Nightlife, Concierge & Photography Specialist to represent Themaxhyped in Times Square. This is an all-in-one position. The ideal candidate should be comfortable working with tourists, promoting nightlife experiences, assisting with bookings, selling event tickets, and taking quality photos and content. Key Responsibilities Nightlife & Event Ticket Sales • Promote Themaxhyped nightlife events and experiences., • Sell event tickets directly to tourists and customers., • Explain event details, pricing, locations, and schedules., • Build relationships with customers and encourage repeat bookings., • Meet weekly ticket-sales and performance goals. Concierge Bookings • Assist tourists and customers with booking restaurants, nightlife, entertainment, tours, and other experiences., • Recommend experiences based on customers' interests and budgets., • Provide excellent customer service and answer questions professionally., • Help customers navigate their bookings and reservations. Photography & Content • Take high-quality photos and short videos for tourists and Themaxhyped., • Capture engaging content at Times Square and partner locations., • Help create social-media-friendly content to promote Themaxhyped experiences., • Be comfortable using a smartphone or camera to take clear, well-composed photos. Ideal Candidate • Friendly, outgoing, and comfortable approaching people., • Strong communication and customer-service skills., • Comfortable speaking with tourists and people from different backgrounds., • Sales-oriented and confident promoting experiences., • Interested in nightlife, tourism, entertainment, and NYC experiences., • Basic photography and social-media skills., • Reliable, professional, and punctual., • Able to work independently while representing the Themaxhyped brand. Compensation $200 weekly salary + 30% bonuses The position offers an opportunity to earn additional money based on performance, sales, bookings, and overall contribution to Themaxhyped. Why Join Themaxhyped? • Work in one of the busiest tourist destinations in the world — Times Square., • Gain experience in tourism, nightlife, sales, hospitality, and content creation., • Meet people from around the world., • Earn additional income through performance-based bonuses., • Be part of a growing NYC tourism and entertainment brand. If you are energetic, people-oriented, and ready to represent Themaxhyped in Times Square, we want to hear from you!

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