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Primary Goal: GLOBO’s Customer Account Management Team is tasked with providing a legendary customer experience and ensuring customers achieve their desired outcomes and derive value from GLOBO’s solutions. We are looking for a passionate Customer Success Specialist (CSS) with relationship-building and project management skills to join the team. The CSS will develop relationships, and use proactive data insights and an understanding of GLOBO’s products and services to improve language access and maximize customer retention and growth. Responsibilities: Develop Meaningful Relationships: Serve as the point of contact for a portfolio of customers. Build and maintain long-term relationships with key language access stakeholders across all levels of the organization. Drive Adoption & Utilization: Monitor customer health and utilization data, delivering training, advising on best practices, workflows, and configuration options. Design and deploy digital motions to drive product adoption and maximize usage and value realization. Ensure Customer Outcomes & Value: Understand, measure, and report on customer business goals and key performance indicators (KPIs), ensuring customers achieve their desired outcomes and continually recognize the value of GLOBO’s solutions. Support Quarterly Business Reviews, Annual Reviews, and lead ad hoc customer meetings. Support Account Planning & Risk Mitigation: Contribute to account plan development and support the execution of the account strategy. Maintain internal CRM (Hubspot) to monitor customer health, proactively identify "at-risk" accounts, and lead the execution of prescriptive interventions that ensure high satisfaction and retention. Own the contract renewal process for assigned accounts, including proactive risk mitigation, negotiating terms, and securing on-time renewal commitments. Actively identify and develop opportunities to expand GLOBO’s service offerings for upsell/cross-sell and provide additional value to clients. Serve as the Voice of the Customer: Act as the internal voice of the customer, advocating for their priorities, gathering product and service feedback, and partnering with customer stakeholders to resolve challenges and drive value realization. Partner cross-functionally with Sales, Marketing, Product & Engineering, Customer Support, Implementation, Operations and Finance to ensure customer satisfaction. Required Minimum Education and Experience: A Bachelor’s degree or equivalent. 3+ years of experience in a customer-facing role (post-sales account management, customer success, or comparable experience) within healthcare technology/operations. Excellent verbal and written communication skills. Excellent time management and project management skills. High level of initiative, accountability, and follow-through. Ability to manage multiple initiatives and projects and prioritize needs. Strong sense of service and passion for health equity and GLOBO’s mission of “Helping people communicate when it matters most”. Possession of a valid Driver’s License and a clean driving record. Ability to manage independent transportation to various client sites and regional travel hubs. Authorized to legally work for any employer in the United States. Willingness to submit to any requested background checks. Additional Preferred Requirements: Prior experience at a high growth company in a decentralized environment. Experience with Google Docs and Apple/Mac Operating System. Demonstrated experience navigating difficult contract negotiations or service recovery "save" situations. Experience managing customer lifecycles within a CRM (Hubspot preferred) and proficiency in remote collaboration tools. Travel Requirements: 25 - 50% domestic travel requirement for on-site client visits and industry events. GLOBO Foundations Core Competencies: GLOBO has created a roadmap to success outlining the key KSA’s and competencies in each job band. To perform the essential functions of this position and the job successfully, an individual should demonstrate the following competencies. Drive Results—Takes accountability for individual outcomes - good or bad. Prioritizes work to support Company rocks. Communicate Effectively - Asks questions to ensure understanding. Listens with intent to understand. Developing Self and Others - Expands self-awareness and is open to feedback. Takes ownership/Seek opportunities of learning, career growth, and development. Growth-Focused -Develops a growth mindset by keeping an open mind during change. Seeks opportunities to move out of comfort zone. Customer Centricity -Consistently provides excellent customer service. Actively gathers and leverages information to understand current and emerging customer priorities, problems, expectations, and needs - present proposed solutions within area of responsibility. Supervisory Responsibilities: This position does not have direct supervisory responsibilities. Work Environment: This position predominantly operates in a remote/home office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the employee may be required to stand up or to sit for up to eight hours or more at a time. The employee must use his/her hands to handle or feel objects, tools, or controls, reach with hands and arms, talk, and hear. The employee is occasionally required to walk, sit, climb, or balance, and stoop, kneel, or crouch. The employee may be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. Persons with mental or physical disabilities as defined by the Americans With Disabilities Act are eligible for this position as long as they can perform the essential functions of the job after reasonable accommodations are made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible for this position.

At Credence, we support our clients’ mission-critical needs, powered by technology. We provide cutting-edge solutions, including AI/ML, enterprise modernization, and advanced intelligence capabilities, to the largest defense and health federal organizations. Through partnership and trust, we increase mission success for war-fighters and secure our nation for a better future. We are privately held, are repeatedly recognized as a top place to work, and have been on the Inc. 5000 Fastest Growing Private Companies list for the last 12 years. We practice servant leadership and believe that by focusing on the success of our clients, team members, and partners, we all achieve greater success. Credence has an immediate need for a skilled ServiceNow professional to support the development and configuration of SPM by collaborating with cross-functional teams to ensure the successful delivery of solutions that align with business goals and requirements. • Implement and configure SPM modules (Ideation, Demand, Project & Portfolio, Resource, APM)., • Build and maintain prioritization models, approval chains, and intake pipelines using Flow Designer., • Develop scoped apps, script includes, client scripts, and UI policies to automate demand-to-project workflows and enforce business rules., • Partner with business stakeholders to gather requirements and translate them into actionable tasks., • Design Performance Analytics indicators, dashboards (scorecards, resource heatmaps, demand backlogs), and custom reports., • Leverage Analytics Designer and data streams for real-time portfolio metrics., • Lead stakeholder workshops each sprint to map processes, demo solutions, and gather feedback., • Lead and participate in training sessions with peers, business users, and stakeholders., • Author and update knowledge articles, user guides, and how-to documentation on SPM best practices., • Diagnose and resolve issues in automated flows and custom code; perform regression testing., • Monitor system performance and apply optimizations (indexing, caching strategies, or script improvements) to reduce load times., • Own multiple SPM user stories per sprint: define acceptance criteria, estimate effort, and demo completed work., • Collaborate with the business to define and optimize the intake process for ideas and demands into SPM., • Actively participate in backlog grooming, daily stand-ups, sprint reviews, and retrospectives., • Perform troubleshooting and root cause analysis, while also developing and implementing fixes. Qualifications • Must possess IT-II/Tier 3/NACLC/ANACI/Moderate Risk eligibility or have a current Tier 3 or equivalent investigation., • 5+ years of ServiceNow Development experience supporting a large organization with 3+ years of hands-on experience as a ServiceNow Developer using SPM., • Strong knowledge of JavaScript, REST APIs, and integration patterns., • ServiceNow Certified System Administrator (CSA) and Certified Application Developer certifications (CAD) required., • ICAgile Certified or Certified Scrum Master required., • Extremely well-developed organizational, time management, and analytical skills., • Strong attention to detail, documentation, and communication skills., • Ability to work independently in a remote team environment., • Experience working in Agile/Scrum environments., • Demonstrated enthusiasm for professional development within the ServiceNow ecosystem. Please join us, as together we build a better world one mission at a time powered by Technology and its People!

Founded in 2018 with co-headquarters in Dublin and Boston, Tines powers some of the world's most important workflows. Our intelligent workflow platform applies AI, automation, and integration with human ingenuity to drive real business results. Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines is vendor-agnostic integrating with any API-enabled service. This flexibility enables our customers to achieve their highest-priority goals faster. And because Tines is secure and private by design, it’s popular with security, IT, engineering, finance, and other security-focused teams. At Tines, we're driven by our values of Simplicity, Speed, and Soundness. We're committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and integrity. We’re excited about what’s next, and we’re looking for others to join us on our journey. This is a remote position that must be based in EST or CST. The Senior Customer Success Manager role will play a critical part in the exciting growth trajectory of Tines. As an automation platform, the more the customer automates, the more value they achieve and deliver to their business. Your role will be to drive strategic success planning and engagement across an assigned set of Tines’ enterprise accounts. You will foster champions in these accounts and will support and empower your customers across the customer journey - from onboarding to ongoing adoption, through expansion and renewal. Success in this role will entail developing an understanding the customer’s current state (teams, processes, tools, current usage of Tines), their strategic initiatives, and aligning with executive and key stakeholder goals & priorities. You will be able to effectively orchestrate across both customer and internal teams to bring to bear internal resources (Customer Success Engineers, Sales, Product, CS Leadership, etc) to tailor messaging and recommendations to the customer’s specific needs and to identify future-state opportunities for automation, additional feature usage, or recommend maturity of process within the customer’s organization. You will develop Success Plans to help customers drive an automation plan and roadmap, and you will partner closely with Sales teams to deliver customer Executive Business Reviews and QBR’s. Alongside expansion within existing teams, you will play a crucial part in our strategy to expand outside of security teams into other functions where automation potential exists, such as: IT, HR, Product/Engineering & Operations ) - helping to identify these opportunities and gain trust and stakeholder mindshare to extend the footprint and deepen the partnership with Tines. You will become a trusted advisor and subject matter expert on the Tines product, helping to build customer advocacy. At the same time, you will provide feedback to our Product and Engineering teams, helping us shape the future of the product. This role partners closely with Sales, Professional Services, Product teams, Customer Success Engineers, and other internal teams in pursuit of driving deeper partnerships and successful customer outcomes in these accounts. What you will be doing: • Effectively aligning with customer stakeholders in Tines’ higher-spend and more strategic/enterprise set of accounts accounts to ensure stakeholder alignment and value is being delivered along the customer journey - from onboarding through renewal, • In conjunction with a Customer Success Engineer (technical resource), orchestrating a first-class onboarding experience to ensure customer use cases are delivered in the specified timeline and customer users have the knowledge and skills they need to build and automate in the platform, • Reviewing account dashboards, metrics, log-ins, and use cases to determine the health of the customer, • Identifying issues that impact customers and/or challenges in the business and is able to provide thought leadership in finding a customer solution, and to provide recommendations to streamline existing process through automation, • Coordinating onboarding and business reviews to evaluate and review performance, align with customer priorities, drive a automation plan/roadmap, and locate new opportunities to promote usage & expansion within existing and new teams, • Partnering with internal teams to build success plans and account plans, align customer needs with use cases to increase platform usage/adoption/features, and present outcomes to executive stakeholders: VP / C-Suite level alignment, • Proactively identifying risks to the customer achieving their stated goals, and working with the CSE / PM teams and CS leadership to develop and drive a comprehensive risk mitigation plan, • Developing and driving a renewal plan and delivering a strategic message to customer users/analysts, management, and the C-Suite on the value of Tines and strategic recommendations for the account, • Translating technical customer needs to internal technical teams and delivering feedback to the Product team on new feature requests and enhancements to shape and improve the platform What you bring with you: • 8 or more years of experience in a technical account management, customer success, or post-sales role at a technology company., • Experience with a SaaS solutions offering for technical teams (cybersecurity, DevOps, IT, other), • Experience asking questions to uncover problems, locate new opportunities, and translate technical requirements to internal teams and partners., • Knowledge of how to solve complex problems by utilizing internal resources and when to engage management or leadership. Target Annual Earnings (salary + commission): $150-170K Applicants for this opportunity must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. #LI-SW1 #LI-Remote At Tines, we’re all about trying new things and taking the leap. If you’re second-guessing your application, we hope you’ll trust your gut and take the leap too! Applying for a new job isn’t always easy, especially if you’re thinking of a career pivot – but we’re big believers in learning and growth here at Tines, so you’ve nothing to worry about. A variety of experience, perspectives, and voices makes us ___. We’d love to hear from you. Tines provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation.

About Virtru: While the rest of the security industry obsesses over locking data down to prevent it from being lost or stolen, we're doing something fundamentally different at Virtru. We're setting data free so that you can intentionally share it with others, but without sacrificing security, privacy, or control. We've created both a suite of powerful data protection applications and an open platform that's sparking an ecosystem of innovation. Through the Trusted Data Format (TDF) open standard, we're not just protecting data; we're creating a new paradigm where security enables sharing rather than preventing it. Think of us as the Android of data protection: a robust platform with an open core that developers and partners can build upon, coupled with our own best-in-class applications that showcase what's possible when you reimagine security from the ground up. Backed by Iconiq Capital, Bessemer Venture Partners, Foundry Capital, and Tiger Global, we're helping Fortune 500 companies and government agencies discover that true data security means having the freedom to share, collaborate, and innovate — without compromise. Compensation: $55,000-70,000/year Team & Position Details: As a Customer Success Associate, you will be reporting to the Senior Customer Success Manager. Your responsibilities will include: • Onboard new customers using playbooks: run kickoffs, confirm goals and success criteria, coordinate admin setup with customers and if necessary with Virtru’s deployment team; deliver end‑user/admin training; drive time‑to‑first‑value and go‑live., • Drive adoption and outcomes: monitor health/usage, run regular check‑ins and QBRs, build light success plans tied to customer objectives, and recommend features and best practices to increase value., • Renewals: own renewal motions for your book, prepare quotes, maintain accurate forecasts in Salesforce, and partner with Sales on larger or complex renewals or multi‑year agreements., • Expansion: identify upsell/cross‑sell signals (new teams, additional seats, advanced features) and set discovery with decision makers; collaborate with Sales to scope and close opportunities., • Risk management: track engagement to surface risk early, execute save plans, and coordinate resources to prevent churn., • Relationships and advocacy: be the primary point of contact for admins and stakeholders; coordinate with Support on issues and communicate status through resolution., • Feedback and content: gather structured product feedback, share insights with Product/CS, and contribute to playbooks, help‑center articles, and training materials., • Systems and reporting: document activities, notes, and next steps; keep data hygiene and forecast accuracy in Salesforce., • Travel: occasional onsite visits for training, business reviews, or other key meetings. Skills that will help you thrive in this role: • Bachelor’s degree from a 4‑year college or university., • 2+ years in customer success, sales, or account management at a B2B tech/SaaS company; cybersecurity, IT, or compliance experience is a plus., • Proven track record renewing and expanding contracts in a high‑velocity environment; comfortable with a large portfolio and repeatable motions., • Strong communicator and presenter, capable of training admins and end users and building trust with technical stakeholders and IT decision‑makers. You love engaging with your customers!, • Technical aptitude with the curiosity to learn; able to translate complex topics into clear guidance., • Organized, proactive, and detail‑oriented; able to manage multiple customers, priorities, and deadlines simultaneously., • Diligent and accurate in Salesforce; you keep notes, activities, and forecasts current and complete. Virtruvian qualities that will set you up for success: • Thinking outside of the box to respectfully challenge your teammates and managers in the pursuit of excellence, • Strong sense of urgency with an action-oriented mindset, • Able to collaborate and adapt to shifting priorities as business needs evolve, • Comfortable with asynchronous communication including slack, email, zoom, etc. Perks & Benefits: At Virtru, we believe people do their best work when their wellbeing is put first. This is why we make your wellbeing our priority with a thoughtful and holistic program that encompasses Occupational, Mental, Social, Physical, and Environmental Wellness by offering benefits such as… • A Flexible PTO policy — we strongly encourage you to take time off (in addition to 14 holidays) to ensure that you are getting the proper time needed to unplug and recharge., • A $1,500 annual Learning & Development Stipend focused on providing you the resources to continually learn and professionally grow., • Frequent company-sponsored team celebrations that provide ample opportunities to connect with teammates and be social!, • Access to an Employee Assistance Program, • Access to Headspace, a mental health app tailored to your specific needs., • A flat 3% contribution to your retirement account, • A high degree of flexibility — Have an appointment, errand, or family emergency to take care of? Hop to it! We give you the time and space to take care of you and your own first. In addition to wellbeing, Virtru places a strong emphasis on diversity, equity, inclusion, and belonging. Our DE&I Council is dedicated to fostering an inclusive workplace and making the psychological safety of each and every one of our teammates a top priority. Additional perks include: • Competitive compensation, • Generous parental, medical, and bereavement policies, • 401K contribution and stock options, • Full medical, dental, and vision benefits, • New Hire Swag and IT Welcome boxes, • Structured semi-annual 360° performance reviews Virtru is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. Virtru is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.

Crowdbotics is on a mission to radically transform the software development lifecycle by unlocking the code you’ve already built, so you can focus on the code that makes a difference. Our software development platform uses generative AI to help systematically reuse plans, specs and code so you can focus on the code that makes a difference – just the new, differentiated capabilities. The Crowdbotics platform helps enterprises build applications with unprecedented speed, efficiency and less risk. At Crowdbotics, we put innovation on repeat. We are redefining software development, empowering customers to harness the power of AI to reuse the code that matters to deliver the next billion apps Why join Crowdbotics? Our benefits include... • Competitive salary and benefits package., • Flexible working hours and remote work opportunities., • A dynamic and supportive team environment., • Opportunities for professional growth and development., • Access to the latest tools and technologies. Our Values at Crowdbotics: • Customers First: Whether you are a current or future customer, a potential partner, a developer in our community, or a creator building on our platform – your success is our success. We care deeply about your outcomes and success., • Ownership: We believe in taking responsibility and owning the work we do. Our team is encouraged to take the initiative and showcase their unique skills., • Curiosity: We believe in the immense power of data to understand what works and what doesn’t. We strive to continuously learn and evolve by using data-driven insights and analytics., • GRIT: We admire resilience and tenacity. We believe:, • A Growth mindset gets to great, • In Running fast to own the outcome, • In Iterating to Innovate, • In Team over self. If this sounds like you, we’d love to hear from you! At Crowdbotics, our goal is to hire and promote an exceptional diverse workforce. We are a remote-first company committed to diversity, inclusion, and belonging in all aspects of our organization. We value and celebrate diversity that our individual differences make us stronger and better. Crowdbotics is an equal opportunity employer dedicated to fostering an inclusive and welcoming environment for all. Thank you for your interest in Crowdbotics! If you’re excited about joining our team but don’t see a position that fits your skills right now, please submit your application below. We’ll keep your information on file and reach out to you when a suitable opportunity arises. One of our recruiters may also contact you to learn more about your background and see where you’d be a great fit when a role that matches your credentials becomes available. Crowdbotics is an E-Verify Employer and this organization participates in E-Verify.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Manager serves as a critical member of the Account Management team and is responsible for the retention, expansion, and overall growth of First Advantage’s enterprise accounts. This role is a consultative sales and account management position focused on driving revenue through the sale of First Advantage products and solutions within a mid size portfolio of named accounts. The CSM will develop, maintain, and execute account plans in close collaboration with internal partners and external customer stakeholders. Success in this role requires ensuring and expanding revenue through effective resource deployment, increased solution penetration across the enterprise, and the preservation of existing base revenue. The CSM partners closely with customers, operations, and technology teams to ensure service levels are met and customer expectations are consistently exceeded. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located and authorized to work in the United States. Responsibilities: Program Management • Develop clear and thorough sales account plans detailing all relevant information about customers, industries, and specific risk history. Track revenue trends, sales opportunities, and analyze competitive threats. Meet or exceed monthly and annual revenue objectives within a defined list of named accounts., • Identify, consult and drive the expansion of additional First Advantage product or solutions to fit the customers’ needs, • Engage internal cross functional resources needed to maximize revenue opportunities and penetrate the market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer clients’ questions or implement solutions in a timely fashion., • Maintain a current understanding of First Advantage competitor offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over those offered by its competitors., • Prepare and deliver quarterly and annual customer business reviews., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems, analyzing root causes of issues, and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ risk and compliance programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices through on-going consultation and thought leadership., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Partner with the internal account teams across multiple services and support teams to review program performance.Administrative, • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals while partnering with RFP team for proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers with the end goal of retention., • Manage program compliance monitoring and develop impactful reporting programs for customers to demonstrate value and partnership, • Perform other duties as assigned. What you'll need to be Successful: • Bachelor's Degree or equivalent, • 3-5 years proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with executive relationship experience., • Work experience in the professional sales environment preferred, • Proficiency with MS Office applications, including Word, PowerPoint, and Excel., • Strong oral and written communication and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills., • 30% travel required, • Demonstrate consultative sales capabilities, exhibiting a professional demeanor and business maturityWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays The salary range for this position is approximately $65-80K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

This is a remote position but individual must be authorized and resided in the United States. While not required, ideal candidate would be in the Omaha, NE area. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Sr. Customer Success Partner is a member of the Account Management Team. This is a consultative sales and large account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a smaller number of named accounts. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with customers, operations management and technology to ensure service levels are being maintained. Responsibilities: Program Management • Develop clear and thorough sales account plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and sales opportunities and analyze competitive threats. Meet or exceed monthly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over that offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Partner with internal account team to review program performance.Administrative, • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Perform other duties as assigned.EXPERIENCE:, • Bachelor's Degree or equivalent (MBA optional but preferred), • 7+ years’ proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Work experience in professional account management and sales environment is desirable, • Proficiency with MS Office applications including Word, PowerPoint, and Excel, • Salesforce use and familiarity in helping track client information helpful, • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Primary Goal: GLOBO’s Customer Account Management Team is tasked with providing a legendary customer experience and ensuring customers achieve their desired outcomes and derive value from GLOBO’s solutions. We are looking for a passionate Customer Success Manager (CSM) with proven relationship building and project management skills to join the team. The CSM will build deep, multi-threaded relationships, and use proactive data insights and an understanding of GLOBO’s products and services to improve language access and maximize customer retention and growth. Responsibilities: Develop Meaningful Relationships: Serve as the point of contact for a portfolio of customers. Build and maintain deep, multi-threaded long-term relationships with key language access stakeholders across all levels of the organization, including executive leadership. Drive Adoption & Utilization: Proactively monitor customer health and utilization data, delivering training, advising on best practices, workflows, and configuration options to drive product adoption and maximize usage and value realization. Ensure Customer Outcomes & Value: Understand, measure, and report on customer business goals and key performance indicators (KPIs), ensuring customers achieve their desired outcomes and continually recognize the value of GLOBO’s solutions. Lead Quarterly Business Reviews, Annual Reviews, and ad hoc customer meetings. Lead Account Planning & Risk Mitigation: Develop comprehensive account plans and lead the execution of the account strategy. Maintain internal CRM (Hubspot) to monitor customer health, proactively identify "at-risk" accounts, and lead the execution of prescriptive interventions that ensure high satisfaction and retention. Own the contract renewal process for assigned accounts, including proactive risk mitigation, negotiating terms, and securing on-time renewal commitments. Actively identify and develop opportunities to expand GLOBO’s service offerings for upsell/cross-sell and provide additional value to clients. Serve as the Voice of the Customer: Act as the internal voice of the customer, advocating for their priorities, gathering product and service feedback, and partnering with customer stakeholders to resolve challenges and drive value realization. Partner cross-functionally with Sales, Marketing, Product & Engineering, Customer Support, Implementation, Operations and Finance to ensure customer satisfaction. Required Minimum Education and Experience: A Bachelor’s degree or equivalent. 5+ years of experience in a customer-facing role (post-sales account management, customer success, or comparable experience) within healthcare technology/operations. Excellent verbal and written communication skills. Excellent time management and project management skills. Demonstrated experience navigating complex contract negotiations. Experience managing customer lifecycles within a CRM (Hubspot preferred) and proficiency in remote collaboration tools. High level of initiative, accountability, and follow-through. Ability to manage multiple initiatives and projects and prioritize needs. Strong sense of service and passion for health equity and GLOBO’s mission of “Helping people communicate when it matters most”. Possession of a valid Driver’s License and a clean driving record. Ability to manage independent transportation to various client sites and regional travel hubs. Authorized to legally work for any employer in the United States. Willingness to submit to any requested background checks. Additional Preferred Requirements: An understanding of the language access industry, regulatory requirements, and common workflows. Prior experience at a high growth company in a decentralized environment. Experience with Google Docs and Apple/Mac Operating System. Travel Requirements: 25 - 30% domestic travel requirement for on-site client visits and industry events. GLOBO Foundations Core Competencies: GLOBO has created a roadmap to success outlining the key KSA’s and competencies in each job band. To perform the essential functions of this position and the job successfully, an individual should demonstrate the following competencies. Drive Results—Takes accountability for individual outcomes - good or bad. Prioritizes work to support Company rocks. Communicate Effectively - Asks questions to ensure understanding. Listens with intent to understand. Developing Self and Others - Expands self-awareness and is open to feedback. Takes ownership/Seek opportunities of learning, career growth, and development. Growth-Focused -Develops a growth mindset by keeping an open mind during change. Seeks opportunities to move out of comfort zone. Customer Centricity -Consistently provides excellent customer service. Actively gathers and leverages information to understand current and emerging customer priorities, problems, expectations, and needs - present proposed solutions within area of responsibility. Supervisory Responsibilities: This position does not have direct supervisory responsibilities. Work Environment: This position predominantly operates in a remote/home office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the employee may be required to stand up or to sit for up to eight hours or more at a time. The employee must use his/her hands to handle or feel objects, tools, or controls, reach with hands and arms, talk, and hear. The employee is occasionally required to walk, sit, climb, or balance, and stoop, kneel, or crouch. The employee may be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. Persons with mental or physical disabilities as defined by the Americans With Disabilities Act are eligible for this position as long as they can perform the essential functions of the job after reasonable accommodations are made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible for this position.

Marqeta is hiring for a Group Product Manager – Fraud role to join the Risk, Fraud and Disputes Team. As a Senior Product Leader, you will own the entire Real Time Decisioning product suite and 3D Secure authentication solutions. You will be in charge of challenging the status quo and creating a revolutionary suite of fraud management and authentication products at Marqeta. You will strike the right balance between stopping fraud, enhancing security, and protecting legitimate transactions — all while minimizing customer friction. You will be an experienced AI leader with a deep understanding of AI, fraud product development, and modern authentication protocols. You will partner with a diverse set of teams including engineering, data scientists, risk operations, legal, GTM and marketing. We work ___. This role can be performed remotely in the United States, only in one of our Premium or National locations, which you can review ___. The Impact You’ll Have • Define and execute a clear, actionable strategy that aligns with the company's overall growth objectives, • Lead and inspire others with a compelling product vision and roadmap, driving alignment and seeking consensus among leadership, peers, and teams, • Deeply understand fraud, risk, and authentication ecosystems to identify the impact of initiatives or features across the platform. This includes understanding the competitive landscape, AI-based fraud tools, rules-based fraud engines, EMV 3DS specifications, issuer and merchant requirements, and strong customer authentication (SCA) requirements — particularly for regulatory compliance like PSD2 in Europe, • Develop AI-powered products and frictionless authentication solutions that directly address customer pain points, balance security with user experience, and drive business outcomes. Work cross-functionally to ensure optimal implementation and customer success, • Own the complete P&L for your suite of products and drive the adoption and optimization of Real Time Decisioning and 3D Secure solutions — balancing fraud prevention, authentication approval rates, customer experience metrics, regulatory compliance, and financial outcomes, • Collaborate across customer-facing and technical teams to collect inputs for prioritization of features, including value, effort, usability, and priority, • Create well-defined Product Requirement Documents focusing on customer and business value and defining metrics to quantify success, • Act as technical advisor to educate and evangelize features with customers via meetings, presentations, and other forums, • Collaborate with go-to-market partners to develop product collateral, presentations, trainings, and other tools to bring products to customers and prospects, • Leverage hands-on AI and prototyping skills to rapidly validate product concepts, build proof-of-concept models, and accelerate the path from idea to production, • Stay current on the latest AI/ML research, foundation models, and tooling — and proactively identify opportunities to embed AI capabilities across the Risk Decisioning and 3D Secure product suites Who You Are • 10+ years in product management roles designing and delivering fraud, risk, and/or authentication solutions that have delighted customers and driven business growth, • Proven track record of setting vision and strategy for a portfolio of products and translating it into a roadmap with rigorous end-to-end execution, • Experience recruiting and growing top talent and building high-performing teams, with strong EQ and leadership skills, • Passion for AI, demonstrated through hands-on building, prototyping, or side projects, and a habit of staying current on the latest research, models, and tools, • Fluency with modern prototyping tools (e.g., Cursor, Replit, Claude Code) and the ability to use them to rapidly explore and validate product ideas, • Strong written and verbal communication skills with a talent for precise articulation of customer problems for both technical and business audiences, • "Roll up your sleeves" mentality to make your products and team successful, seeking root causes, assigning ownership, and driving accountability to get things done Nice-To-Haves • Strong understanding of the payment industry ecosystem: card brand regulations, ISO 8583, EMV, and digital wallets, • Deep knowledge of 3D Secure protocols (especially EMV 3DS 2.x), card network authentication programs, and regulatory requirements like PSD2's Strong Customer Authentication (SCA) mandates, • Knowledge of biometric authentication methods, tokenization, and modern identity verification techniques, • Experience applying machine learning or AI models in production fraud or authentication systems Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: • National: A baseline tier that applies to most of the geographic territory of the United States., • Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA, • Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit ___ or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: • National: $174,700 - $218,400, • Premium: $189,000 - $236,300 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers • Multiple health insurance options, • Flexible time off – take what you need, • Retirement savings program with company contribution and after tax contributions, • Equity in a publicly-traded company and an Employee Stock Purchase Program, • Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave, • Free therapy sessions, financial and professional coaching, and legal advice, • Monthly stipend to support our remote work model, • Annual “development dollars” to support our people growth and development, • Through Flex First, the freedom to live and work wherever you and your family thrive About Marqeta Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all. Marqeta’s Values – Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do. – Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish. – Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes. – Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team. – Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right. Equal Employment Opportunity, Accommodations and Privacy Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements. Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit ___ with your specific accommodation request. Personal data that is provided as part of the application and recruitment process is processed in accordance with the___. Additional information for California residents can be found ___.

GitLab is an open-core software company that develops the most comprehensive ___, used by more than 100,000 organizations. Our ___ is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like ___ and ___, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. As the Senior Professional Services Technical Architect, you'll be a key technical leader within GitLab's Professional Services organization. You'll guide customers through complex, high-impact engagements so they can realize the full value of the GitLab platform. You'll own the end-to-end technical architecture across projects in the Americas. This starts with discovery and scoping and continues through detailed design, delivery, and validation of our engagements. You'll make sure every solution aligns with customer goals and GitLab best practices. You'll report to regional Professional Services leadership and translate business and technical requirements into quality deliverables that can be reused across projects. You'll lead projects with multiple consultants and provide expert DevSecOps and AI-driven development guidance that drives successful adoption and long-term outcomes. In your first year, you'll deliver high-impact customer engagements while refining our architectural standards and delivery approaches. You'll establish yourself as a trusted technical advisor to customers and a go-to resource for complex implementations within the team. You'll deepen collaboration with Sales, Product, Engineering, and Professional Services Engagement Managers. You'll also strengthen how we approach discovery, design, and delivery across on-premises and cloud environments. It's a unique opportunity to shape how GitLab designs and delivers technical solutions for some of the world's most innovative companies. You'll help define the future of DevSecOps and AI-assisted delivery through hands-on architecture, mentorship, and thought leadership. • Delivering high-level technical architectures for complex GitLab implementations, including infrastructure, security, and integration designs that align with each customer's goals and constraints, • Leading large-scale migrations from source systems to GitLab using tools like Congregate, and defining detailed cutover and validation plans to minimize risk and downtime, • Designing and deploying GitLab environments on customer on-premises and cloud providers using the GitLab Environment Toolkit, Terraform, and Ansible in line with GitLab reference architectures, • Providing DevOps and DevSecOps consulting, including CI/CD, cloud, and SCM modernization, and guiding customers on best practices using GitLab Flow, Pipeline Components, and AI-assisted development workflows with GitLab Duo, including code suggestions, chat, and agentic tools that accelerate software delivery and improve developer productivity, • Coordinating technical implementation activities across internal Professional Services consultants, partner consultants, and customer teams to ensure aligned, on-time, and high-quality delivery, • Creating and maintaining technical collateral such as delivery kits, runbooks, and training materials that enable consistent, repeatable services delivery across regions and partners, • Leading technical discovery and solution design sessions with customers and partners, translating business objectives and constraints into clear, actionable technical requirements and statements of work, • Supporting Professional Services leadership by vetting partner consultants and new hires for technical depth and delivery experience, and providing enablement sessions on new or strategic service offerings, • Deliver high-level designs and oversee GitLab deployments to customer environments (on-premises and cloud providers) using Terraform, Ansible, and the GitLab Environment Toolkit, ensuring solutions align with GitLab reference architectures and defined customer expectations., • Engage with customers under a Statement of Work, driving high-quality outcomes such as increased adoption and usage of the GitLab platform., • Plan and execute migrations from source systems to GitLab using tools such as Congregate, ensuring data integrity, minimal disruption, and clear communication with stakeholders., • Provide DevSecOps consulting, including guidance on frameworks like GitLab Flow and DORA best practices. Help customers adopt AI-assisted development practices with GitLab Duo, including code generation, chat, and agentic workflow features, to modernize their software delivery practices and drive GitLab adoption., • Lead and mentor Professional Services and partner consultants by coordinating implementation activities with developers and customer points of contact, and by sharing best practices, communication approaches, implementation strategies, and reusable documentation, delivery kits, and training materials on large-scale enterprise engagements., • Partner with Professional Services Engagement Managers, customers, partners, and GitLab Professional Services Engineers to scope and create Statements of Work, lead technical discovery sessions to understand business goals, technical constraints, and requirements, and provide level-of-effort estimates, risk identification, trade-off discussions, and architecture recommendations that translate into clear, actionable designs and task-level work to support successful delivery., • Stay current on GitLab product releases, features, and fixes, and proactively share relevant updates and insights with the Professional Services team through enablement sessions and asynchronous communication., • Support Regional Delivery Managers with technical vetting of partner consultants and new hire candidates, as well as staffing assessments for complex Statements of Work., • Demonstrated progressive experience delivering complex, customer-facing technical consulting engagements from discovery and design through implementation and handover, ideally within a technology or software professional services environment. Strong background in professional services delivery models and technical consulting, including the ability to define, estimate, and communicate task-level work and align technical solutions with customer business goals., • Proven ability to design and document scalable architectures for GitLab or similar DevOps platforms, including infrastructure, security, and integration patterns across on-premises and cloud environments, with the strategic thinking and technical acumen to translate customer requirements and constraints into robust reference architectures, migration approaches, and implementation roadmaps., • Experience leading cross-functional delivery teams (for example, Professional Services engineers, partner consultants, customer technical leads, and architects), with a focus on clear technical direction, collaboration, and shared accountability for outcomes., • Deep familiarity with modern DevOps and DevSecOps practices and tooling, including source code management, continuous integration and continuous delivery, and infrastructure as code, with hands-on experience implementing these in enterprise environments., • Hands-on experience with infrastructure-as-code and configuration management tools, particularly Terraform and Ansible; familiarity with migration tools like Congregate and the GitLab Environment Toolkit., • Excellent communication and interpersonal skills, with the ability to lead technical discovery sessions, explain complex concepts to both technical and non-technical stakeholders, and build trusted advisor relationships with customers and partners., • Ability to operate autonomously in a fully remote, distributed, and asynchronous work environment, while managing multiple concurrent engagements, maintaining consistent target billable utilization, and adapting to ambiguity and change., • Experience with DORA metrics and software delivery performance measurement, with the ability to help customers establish baselines, set improvement goals, and leverage GitLab's analytics capabilities to track deployment frequency, lead time, change failure rate, and recovery time, is a plus. The Professional Services team at GitLab helps customers get the full value of our platform through consulting, implementation, and enablement services. We design, deliver, and improve service offerings and delivery models that drive successful outcomes, accelerate adoption, and support long-term customer success. Our team includes managers, architects, engineers, project managers, and other specialists across multiple regions, and we work asynchronously to support customers globally and maintain continuous progress. We emphasize open communication with customers and internal teams and adapt how we work as their needs evolve. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $144,500 - $309,600 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

As Sr. Product Manager III for the M&S Product Team One leads feature planning, backlog management, and execution alignment for a core modeling and simulation product team. This role serves as both the senior product owner for the team and a project management extension of program leadership. The position ensures that engineering execution, schedules, risks, and dependencies remain aligned with program milestones, operational priorities, and modernization objectives. This is a people manager role with direct responsibility for team coordination and cross-functional alignment. We know that you can’t have great ___ without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers. If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below! What you’ll do: • Support program leadership by maintaining visibility into team-level schedule, risks, dependencies, and resource needs., • Coordinate deliverables with engineering and PMO, ensuring documentation, sprint goals, and prioritization align with program milestones., • Prepare updates and briefings for PMO leadership including progress summaries, risk escalations, and cross-team impacts. What you’ll need to succeed: • Hold an active U.S. Government Secret clearance., • 10+ years product management. Strong requirements decomposition, backlog management, and team coordination., • Experience with Agile methodologies, programmatic support and leadership across engineering, test, and DevSecOps teams., • Demonstrated experience providing project management support to program leadership including schedule tracking, dependency management, risk identification, and reporting., • Ability to partner with the PM and Deputy PM to maintain alignment across product teams, PMO, engineering, and test. SALARY RANGE: $138,000 – $152,000 The salary range for this position is determined based on qualifications, skills, and relevant experience. The final salary offered will be determined based on several factors including: • The candidate's professional background and relevant work experience, • The specific responsibilities of the role and organizational needs, • Internal equity and alignment with current team compensation, • This role is also eligible for additional compensation, subject to the terms and policies of MetroStar, which may include:, • Performance-based bonuses, • Company-paid training and/or certifications, • Referral bonuses To apply for this position, please submit your resume via the form below or through our careers page: ___ Application Deadline: Applications will be accepted on a rolling basis until the position is filled; candidates are encouraged to apply as early as possible for full consideration. Additional Compensation: This role may also be eligible for bonuses and/or additional incentives based on individual and company performance. Benefits: All full-time employees are eligible to participate in our benefits programs: • Health, dental, and vision insurance, • 401(k) retirement plan with company match, • Paid time off (PTO) and holidays, • Parental Leave and dependent care, • Flexible work arrangements, • Professional development opportunities, • Employee assistance and wellness programs Like we said, we are big fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company ___and ___. Plus, check out our ___ Commitment to Non-Discrimination All qualified applicants will receive consideration for employment based on merit and without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law. What we want you to know: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Not ready to apply now? Sign up to join our newsletter ___.

Position Summary As our AI Solutions Architect, you’ll serve as the technical and strategic bridge between customers, delivery teams, and executive stakeholders for our AI engagements. You will work closely with the product and analyst team, to deeply understand the business gap/ opportunity, user profile and technology landscape, and act as the single point of design authority on the production solution design. You will ensure all technical designs create a coherent, scalable, integrated compelling solution, and you will work closely with the Product Leadership to balance technical and solution trade-offs and priorities. You will lead the design of end-to-end integration-first AI solutions, with a strong focus on connecting AI-enabled products, cloud services, and data platforms. You’ll own solution design from discovery through handoff, ensuring every engagement is technically sound, financially viable, and positioned for measurable business impact. Key Responsibilities * Design cloud-native AI and data solution architectures, including reference patterns, data flows, AI/ML workflows, and LLM orchestration that balance scalability, security, cost, and speed to value. * Translate AI and data architectures into clear diagrams, executive-ready narratives, visuals, and roadmaps for technical and non-technical stakeholders. * Advise clients on AI strategy, build-vs-buy decisions, governance, and ethical considerations. * Integrate and orchestrate data across multiple platforms, including cloud data warehouses and lakes (e.g., Snowflake, BigQuery, Databricks) and external APIs * Collaborate with ML Engineers and Data Engineers to validate architectural alignment and integration feasibility. * Conduct architecture reviews and risk assessments; identify and execute course corrections as needed. * Architect AI solutions that leverage LLMs and RAG patterns to deliver interpretable insights and human-readable outputs from complex model results. * Mentor junior architects and consultants; contribute to reusable accelerators, templates, and an internal knowledge base. * Provide technical oversight across multiple client engagements, ensuring architectural consistency, delivery quality, and alignment between business requirements and implemented solutions. * Provide hands-on guidance to engineering and data teams on API integrations, data pipelines, and AI service connectivity, ensuring solutions are scalable, secure, and maintainable. * Stay current on emerging AI platforms, LLM tooling, and cloud-based data services, continuously evaluating how they can enhance our integration capabilities. Required Qualifications * 8+ years in solution architecture, data engineering, or software engineering roles; 3+ years architecting AI/ML solutions in production. * Proven experience designing modern, cloud-native AI solutions and integrations across AWS, Azure, or GCP, including data platform integration, LLM orchestration, and secure API connectivity. * Hands-on experience with at least two of the following: * Deep-learning frameworks (TensorFlow, PyTorch, JAX). * NLP/LLM stacks (Hugging Face, LangChain, vector databases, RAG patterns). * Computer-vision pipelines (OpenCV, TorchVision). * AutoML & orchestration (Vertex AI, SageMaker, MLflow, Kubeflow, Airflow). * Solid grounding in data modeling, API design (REST/GraphQL), containerization (Docker, Kubernetes), and IaC (Terraform, CloudFormation, or Pulumi). * Exceptional communication skills—able to whiteboard with engineers in the morning and brief the C-suite in the afternoon. * Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience). * Consulting or professional-services experience Bonus Skills * Familiarity with privacy regulations (GDPR/CCPA) and AI governance frameworks (NIST AI RMF, ISO/IEC 42001 draft). * Track record leading GenAI POCs or production deployments (chatbots, copilots, content generation, autonomous agents). * Relevant certifications (e.g., AWS Solutions Architect Professional, Google Professional Cloud Architect, Microsoft Azure Solutions Architect, TensorFlow Developer). Core Competencies * Architectural Systems Thinking – Visualizes complex interactions across data, application, and infrastructure layers. * AI/ML Depth & Breadth – Stays current on techniques, tooling, and responsible-AI best practices. * Client Influence – Builds trust quickly; frames solutions around tangible ROI. * Execution Leadership – Drives estimation accuracy, risk mitigation, and delivery quality. * Collaboration & Mentoring – Elevates team capability through coaching and knowledge sharing.

If residing within commutable distance to one of our offices, a hybrid schedule would be required (3 days in office, 2 days work from home). Those outside of commutable distance may be considered on a remote basis. SUMMARY: Avetta’s SaaS platform connects the world’s leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights to improve supply chair risk and compliance. As a result, we foster sustainable growth for businesses and their supply chains globally. Our SaaS subscription software is used by 85k+ active customers in over 100 countries. We are seeking a highly skilled AI Engineer to join our AI team and help build the next generation of AI solutions. This role will report directly to the Director of AI Strategy & Innovation and will be instrumental in developing and deploying advanced AI-powered platforms and intelligent agentic systems that transform how organizations manage safety, compliance, and risk. You will work at the intersection of applied AI research and production engineering, building sophisticated multi-agent systems, RAG architectures, and intelligent assistants that solve complex enterprise challenges. This is a unique opportunity to shape how AI transforms supply chain safety and risk management on a global scale. The position requires strong technical leadership, exceptional communication skills, collaboration across departments, delivering impactful outcomes, and a commitment to innovation in AI technologies. ESSENTIAL DUTIES AND RESPONSIBILITIES: AI Platform Development & Architecture · Design and implement production-grade AI systems, including intelligent assistants and multi-agent orchestration platforms. · Build agentic workflows using frameworks such as CrewAI, AutoGen, Threads, LangChain, and LangGraph for orchestration. · Develop and maintain RAG (Retrieval-Augmented Generation) pipelines for enterprise knowledge bases. Integrate and extend enterprise AI tools through custom solutions. · Collaborate with senior stakeholders to design, develop, and deploy custom AI solutions to solve complex business problems. Production Engineering · Develop robust, maintainable, and well-tested code for enterprise AI applications. · Optimize API integrations with LLM providers (OpenAI, Anthropic) and enterprise platforms. · Ensure system security and compliance with enterprise standards. Developer Experience & Productivity · Utilize modern AI development tools such as Claude Code, Cursor, Windsurf, and GitHub Copilot. · Build internal automation tools to accelerate AI development workflows. · Stay current with emerging AI technologies and integrate them into Avetta’s platform. Leadership & Collaboration · Lead technical and strategic direction for AI initiatives. · Lead key projects, architecture reviews, and technical discussions around automation, augmentation, and acceleration of workflows and processes using AI techniques. · Communicate complicated technical concepts clearly to technical and non-technical stakeholders, including senior executives. · Drive collaboration and crucial conversations across business functions centering around business processes and workflows. · Drive innovation and introduce relevant cutting-edge technologies to maintain Avetta’s industry leadership. PREFERRED QUALIFICATIONS: · 5-8 years of professional software engineering experience, with 2+ years focused on operationalizing/productionizing AI/ML systems. · Deep expertise in Python; experience with Java, C/C++, or R is a strong plus. · Proven track record building and deploying production AI systems with LLMs (such as OpenAI, Anthropic Claude, Google Gemini, AWS Bedrock, etc.). · Good understanding of agents, RAG architectures, vector databases, and semantic search. · Strong fundamentals in software engineering, testing, CI/CD, and system design. · Excellent communication skills for engaging with senior leadership. · Strong experience with agentic frameworks (such as CrewAI, AutoGen, LangGraph). · Familiarity with enterprise SaaS environments and B2B product development. · Experience with agentic AI development tools (such as Claude Code, Cursor, Windsurf, GitHub Copilot, Devin). · Familiarity with observability platforms (LangFuse, LangSmith, Weights & Biases). · Experience with fine-tuning and LLM optimization. · Track record of mentoring engineers and driving technical strategy. IDEAL EDUCATION & TRAINING: · Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent practical experience). At Avetta, we are committed to salary transparency to ensure equitable hiring practices and promote trust. The salary range included in this job posting is based on internal and market data and the role's responsibilities. The final compensation offered to a candidate will be determined by several factors, including work location, job-related skills, experience, and relevant education or training. The salary range for this position is $123,000 - $174,000 USD per year, with a potential bonus. We also offer a comprehensive benefits package, which includes health, dental and vision insurance, 401(k), and PTO. Avetta is an equal opportunity employer and values diversity. We encourage individuals from all backgrounds and experiences to apply. To apply for the AI Engineer position, please submit your online application by April 30, 2026, at 11:59 PM PST. #LI-HYBRID #LI-REMOTE

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Stripe BaaS team enables users to build and launch successful card programs and financial features into their product using powerful programmatic APIs. The team creates the infrastructure, user facing abstractions, and partner integrations needed to manage the lifecycle of a card, enable money movement, and increase spend. This is a great opportunity to help build one of Stripe’s fastest growing businesses. Our top users span fintechs to large enterprises & cover a range of verticals including Buy Now Pay Later, vertical SaaS platforms, on-demand marketplaces, expense management platforms, fleet, travel & more. What you’ll do As a Product Manager within our Banking as a Service team, you’ll have the opportunity to own core APIs, embedded and hosted experiences, and partner integrations. This role will play a critical role in delivering sophisticated financial services products to our users, with as small a footprint of technical and operational complexity required. This is a highly complex and challenging role that will require you to deeply understand user needs and collaborate across internal and partner teams to build and launch a seamless product experience at scale. We need a strong Product Manager with expertise in end-user facing and/or platform products to realize this aspiration. This Product Manager will spend significant time with senior customer stakeholders to discuss strategy and roadmap, with external developers understanding their current pain points and needs, end users to build delightful experiences, and Stripe’s sales leadership to help win new business on Stripe. Responsibilities • Own key user journeys, from integration to core business operation, • Help shape the direction, define product strategy, and establish practices to address user needs, • Collaboratively partner with other Stripe teams (engineering, design, legal, risk, compliance, etc.) early in the product development lifecycle and jointly shape product plans that lead with delightful onboarding and integration experiences, • Own the roadmap and go to market, with product marketing, of your BaaS product area, • Act as the voice of the user in product and API designs, gathering direct feedback from customers, • Ensure we’re building in a scalable, performant way We're looking for someone who: • Brings 8+ years of experience in a product role, • Strong focus on user-experiences, from front-end UI through developer docs and technical integrations, • Has an obsession over product quality, • Has domain knowledge in financial products, particularly card issuing, funds storage, or remittance, • Has experience building platform and/or API products, • Has strong written and verbal communication skills with a talent for precise articulations of customer problems, • Can put themselves in the shoes of their users and be a steward of crafting great experiences, • Enjoys being a generalist working on whatever it takes to solve problems and delight users

Seneca Global Services, LLC is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is the federal government contracting business wholly owned by the ___. SNG meets mission-critical needs of federal civilian, defense, and intelligence community customers across a variety of domains. The SNG portfolio receives shared services support from its parent company ___ and is comprised of multiple companies that participate in the Small Business Administration 8(a) program. To learn more visit ___ and follow us on ___. The Seneca Nation Group companies offer competitive compensation and a strong benefits package including comprehensive medical and dental care, matching 401K, paid time off, flexible spending accounts, disability coverage, and other benefits that help provide financial protection for you and your family. We pride ourselves on our collaborative work environment and culture which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. Seneca Global Services, LLC is seeking a Financial Reporting Analyst to provide and support our government customer. This position will be hybrid with a combination of both remote and on-site in Falls Church, Virginia. This position will provide support to the Performance Reporting Systems Improvement Work Group (FPRS) at the Defense Health Agency. The FPRS serves as the senior staff level body responsible for providing functional oversight of the Department of Defense Financial and Performance Reporting System to include management of a uniform Military Health System (MHS) Common Cost Accounting System (CCAS). Responsibilities include, but are not limited to: • Ensure MHS business practice standardization and procedural compliance related to the preparation, validation, audit, submission and reporting of data, and adherence to CCAS, • Build, update, and improve products and lead the FPRS WG/CCAS team to ensure the work group meets the goal of its charter and that the CCAS technical manual is updated in a timely, efficient manner, • Provide administrative support allowing the FPRS WG Chair to effectively lead the WG, • Maintain the common cost accounting structure as follows:, • Continue to assess and identify all the current cost accounting components of the Departments Standard Financial Information Structure (SFIS)., • Continue to assess and identify the cost accounting structures down to the most discrete level of the following existing DoD Enterprise Resource Planning (ERP) Systems: the Army's and DHA's General Fund Enterprise Business System (GFEBS); the Air Force Defense Enterprise Accounting and Management System (DEAMS), • Continue to assess, analyze and identify the common financial data and structure necessary in the following process and systems to:, • Successfully track all elements of the Departments Planning, Programming, Budgeting and Execution process (including all Budget Authority levels, Program Elements, and object class, • Successfully track and account for all workload and expenditure of resources in the direct care system (using the Medical Expense Performance Reporting System/Expense Assignment System IV (MEPRS/EAS IV), • Successfully track the expenditure of funds on medical equipment and supplies through the Defense Medical Logistics Supply System (DMLSS), • Prepare a full list of variances in cost accounting structures, along with recommendations form more useful and appropriate substitutes, • Provide support to the Financial Performance and Reporting System (FPRS) WG meetings by researching issues, prioritizing findings, building presentations, documenting and tracking FPRS WG decisions, vetting Service inputs/materials, pulling historical execution data, providing trend analysis and showing behavior changes (or lack thereof), • Prepare the agenda and the minutes for the FPRS WG meetings, • For issues presented at the FPRS WG provide a list of potential corrective actions with pros and cons, and recommend a most appropriate corrective action for final decision by the FPRS WG members, • Maintain the common cost accounting structure technical manual reflating all updates and changes to cost element, • Track FPRS WG decisions and provide analysis to demonstrate compliance or non-compliance Basic Qualifications: • CPA or Bachelor's degree in Accounting/Finance, • At least 10 years of job-related experience, • Ability to demonstrate expert knowledge in applicable areas of finance, • Ability to demonstrate experience in policy and/or governance writing, • Public Trust Security clearance, • Willingness to travel Desired Skills: • Experience with General Funds Enterprise Business Systems (GFEBS) and Defense Enterprise Accounting and Management System (DEAMS) or any federal financial analysis experience preferred, • Experience with program cost/schedule control., • Thorough understanding of the Federal Acquisition Regulations (FAR) and the Cost Accounting Standards Board (CASB) and other applicable government regulations, • Familiarity with the Military Health System/prior DHA experience, specifically in Analytics, HR or Finance, • EASIV, DMHRSi, M2 or MDR experience, • DMLSS Experience, • MHS GENESIS, HEALTHE Analytics experience, • Strong analytical with modeling/presentation skills, • Experience writing procedural and technical manuals, • Excellent written and verbal communications skills with a demonstrated ability to make difficult concepts easy to understand, • Excellent analytical and problem-solving skills, • Strong organizational skills and ability to perform detail-oriented work, • Must be organized, self-motivated and able to multitask in a fast paced and dynamic work environment, • Demonstrated ability to excel both independently and as a team member in a lively, collaborative environment., • Possess an acute awareness of organizational cultures and political savvy, • Proficiency in Microsoft Windows, MS Project, MS Office and Excel. Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.

About the role: The Agent Platform team is building the foundation for Samsara's AI future, helping Samsara product teams and customers to construct, customize, and deploy intelligent agents without hardcoding every workflow. We are hiring for 2 roles within our AI Platform and are looking for product managers who will own our core platform as well as our agent experiences. As an AI Platform PM, you'll own this "factory": the tools internal teams use to build agents today, evolving into the platform customers use to tailor AI to their operations tomorrow. This person will be building the infrastructure that defines how fast Samsara can scale intelligence across every product surface, powering the world’s operations. This is a remote position open to candidates residing in the United States. You should apply if: • You want to impact the industries that run our world: Your efforts will result in real-world impact – helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely., • You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment., • You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers., • You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best., • You're excited to shape the future of AI at scale: You see the current moment in AI as a once-in-a-generation opportunity, and you want to build the foundational platform that determines how an industry leader deploys intelligence across its products. In this role, you will: • Own the Agent experience; building the low-code workspace where internal teams construct agents today, and evolving it into a customer-facing platform where operations leaders can discover, activate, and customize AI agents without developers., • Drive platform reliability and developer velocity; owning the documentation, runtime, router, and orchestration layer that powers all agents, with a goal of reducing time-to-onboard a new agent to under 5 days for internal teams., • Ensure agents deliver accurate, trustworthy answers—owning the RAG pipelines, data connectors, and knowledge infrastructure that ground results in real data., • Partner deeply with R&D teams as your first customers—working across Safety, Dispatch, Maintenance, and other product teams to unblock their agent development and gather feedback that shapes platform priorities., • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Minimum requirements for the role: • A proven track-record of driving measurable business impact through shipping product, not just managing activity or competencies., • Demonstrated experience in defining and executing a product roadmap for complex technical platform areas (e.g., core infrastructure, vendor relationships, AI platforms)., • Strong technical acumen, with a deep understanding of how to build for enterprise-scale, reliability, and performance; capable of establishing immediate credibility with engineers., • Excellent communication skills, with comfort in presenting to customers, internal audiences, and senior executives., • 7+ years of experience in Product Management or equivalent roles. An ideal candidate also has: • Experience building internal platforms, developer tools, or infrastructure products. You've shipped products where engineers or technical teams are your primary users., • Familiarity with AI/ML systems and concepts—you understand (or can quickly learn) how LLMs, RAG pipelines, prompt engineering, and agent orchestration work, even if you haven't built them yourself., • A track record of driving developer velocity and adoption. You've measured success through metrics like time-to-onboard, SDK adoption, or internal NPS, and know how to build for technical users., • Experience defining and operationalizing quality/evaluation frameworks—you've built or contributed to systems that measure product quality at scale (e.g., A/B testing infrastructure, data quality pipelines, or automated testing frameworks)., • Comfort with ambiguity and building 0→1—this is a foundational role where you'll define the primitives that shape how AI is built across Samsara; you thrive when inventing rather than optimizing.

ABOUT US Stio® is an omni-channel mountain brand that designs, develops and sells beautiful, functional, and innovative apparel, footwear and other accessories infused with the soul of the mountain lifestyle. With headquarters in Jackson, Wyoming, Stio draws inspiration from the surrounding Teton Range and offers product via Stio.com, catalog, B2B and its Mountain Studio® retail locations. We live and love mountain life, and as such see ourselves as caretakers of the resources that provide it. We are proud partners of Protect Our Winters and the Conservation Alliance among many other organizations. We have a strong preferred materials platform, use Bluesign® approved textiles wherever possible, audit our supply chains for best practices, and operate our workplaces responsibly. We think that outside is the best side and that you can’t improve on nature. It’s good for mind, body and soul, and it’s our responsibility to help enable access for all people, regardless of race, gender, beliefs, background or ability. We strive for inclusion at Stio and in our local and national communities. YOUR ROLE The Product Developer (PD) at Stio® executes all aspects of product development, primarily apparel and accessories. Driving to seasonal timeline and Stio quality standards. Product Developer owns fit excellence, fit consistency, pattern study, construction quality, BOM ownership, and understands costing for each of their products. In partnership and support from Design, Materials & Product Line Management, and Production/Sourcing, the PD will deliver on time production approval for each garment according to design brief, fit intent, and Stio quality standards. Product Developer is responsible for direct communication with the factories ensuring efficient accurate product development, and effective problem solving from launch to production approval. Candidates must be located in the Rocky Mountain West or West Coast regions of the United States. Eligible states include Washington, Oregon, California, Idaho, Montana, Wyoming, Colorado, Utah, Nevada, and Arizona. YOUR RESPONSIBILITIES • Demonstrate and meet expectations for effective, clear and timely communication through product development team, and with factory partners, • Collaborate with Sr Developers, Product Development Director, and POD (product) team to ensure successful launch of assigned product range., • Support materials team to ensure the assigned materials and trims meet function garment needs, as well as wear and wash requirements., • Actively manage factory relationships including timelines and workflow. Understanding the PO dates and Factory WIPs to prioritize the work accordingly for on time proto and production expectations with target to ship by sea., • Support the product development process for inline products considerate of materials and construction that meet design expectations, understanding the gross margin targets, • Track the development schedule of all assigned product to ensure timely completion of development according to the product calendar and GTM calendar., • Execute technical development of the assigned range to ensure top quality construction suited for the materials and end use of the product, • Execute fit intent (silhouette) considerate of fit statement, design, end use, intent of the product through clear analysis, documentation, communication and adherence to fit and brand identity standards., • Utilize Fit blocks (create as needed), Pattern library, and 3D to deliver consistent and meticulously crafted fit across categories and end uses, • Create, maintain and publish all digital and physical records associated with styles including but not limited to: spec measurements (MMC), Bill of Materials, technical sketches, comments and revisions, fit and construction reference samples, • Troubleshoot construction challenges through partnership with technical design and production teams, detail sketches and thorough review of all products, • Support hand off of production ready product to production team by delivering completed specification for each product in form of complete Centric Techpack, • Support Sales Asset / Sales Samples process and tracking for Sales to meet their sales goals, • Maintain Centric as the primary platform for all product creation processes and tracking such as: tech sketches, creating & maintaining BOMs, MMC/size charts including grade rules, updating color BOMs, publish revisions and comments., • Seek input from PD team members to verify expectations as well as gain consensus throughout development cycle, • Maintain PIM (Product Information Management) as part of the GTM cycle identifying features and benefits for each style owned. YOUR SKILLS AND EXPERIENCE • Bachelor’s degree or higher required, • 4+ years Apparel product development / Technical Design with a successful record of bringing product to market, • Professional application of Adobe Creative Suite, Microsoft Office and PLM experience, • Basic working knowledge of 3D software and patterning required, • Strong attention to detail, especially as it relates to sewing techniques, fit evaluation with, • body in motion, material drape and application, • Exceptional communication skills within Stio and with external vendors, • Ability to translate and apply many types of feedback to products, • Project management skills managing each product from concept to production, • Commitment to our company Mission, Vision, and Values THE FINE PRINT • Must be able to move around the office space, occasionally lift items up to 50 lbs, occasionally traverse ladders, and regularly work hands on with product, • Domestic and international travel as needed, • Medical, Dental Vision plans, • Company Paid Long Term Disability, • Employee Assistance Program, • 401k with Match, • Company Culture Committee: Health and Wellness, DEI, Environmental sub-committees, • Generous paid time off policies, • Gear test, perks, and more We provide competitive compensation packages, inclusive of base pay, incentives and benefits. The base salary range for this role is $80,000-$95,000. It would not be typical for someone to be hired at the top end of the range for the role, as actual pay will be determined based on several factors including experience, skills, and qualifications. This job description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, we reserve the right to revise the job or to require that other or different tasks be performed. Stio is an equal opportunity employer of all qualified individuals, including minorities, BIPOC, LGBTQ+, veterans & individuals with disabilities.

About the role: Samsara’s Automation team enables fast, high-quality software releases by building reliable test tools and frameworks, identifying opportunities to improve developer experience, and engaging cross-functionally to resolve key issues. In this role, a successful candidate will help build our Automation Test Framework. This key role will enable teams to ship high-quality products, ship firmware updates to our customers faster, and facilitate quality investigations. This position may be Remote-US. If remote, occasional travel may be required on a quarterly basis. You should apply if: • You want to impact the industries that run our world: The software, firmware, and hardware you build will result in real-world impact – helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely., • You want to build for scale: With over 2.3 million IoT devices deployed to our global customers, you will work on a range of new and mature technologies driving scalable innovation for customers across industries driving the world's physical operations., • You are a life-long learner: We have ambitious goals. Every Samsarian has a growth mindset as we work with a wide range of technologies, challenges, and customers that push us to learn on the go., • You believe customers are more than a number: Samsara engineers enjoy a rare closeness to the end user and you will have the opportunity to participate in customer interviews, collaborate with customer success and product managers, and use metrics to ensure our work is translating into better customer outcomes., • You are a team player: Working on our Samsara Engineering teams requires a mix of independent effort and collaboration. Motivated by our mission, we’re all racing toward our connected operations vision, and we intend to win – together. In this role, you will: • Own Automation as a Product: Define and drive high-impact, end-to-end automation solutions. You don’t just facilitate testing; you architect the bridge between hardware development and rapid software delivery across the entire product lifecycle., • Drive Technical Vision & Delivery: Act as the technical North Star for the team. You take full accountability for the end-to-end delivery of complex automation solutions, while elevating the collective bar through intentional mentoring and technical leadership., • Identify & Build Opportunities: Proactively partner with Firmware and QE to uncover bottlenecks in the developer experience. You don’t wait for requirements; you identify friction points in testing speed and quality and build solutions to eliminate them., • Architect for the Future: Design and scale robust software frameworks capable of handling the rigorous reliability and performance demands of a global device fleet., • Optimize Workflows with AI: Pioneer the integration of AI tools and intelligent automation to streamline development and testing workflows, significantly reducing manual overhead and accelerating the feedback loop for our engineers., • Bridge the Hardware-Software Gap: Develop sophisticated software that turns physical hardware infrastructure into a seamless, scalable automation utility. You will integrate simulation and validation tools that support both current products and unreleased next-generation designs., • Drive Organizational Adoption: Act as an internal evangelist for your tools. You ensure long-term success not just by shipping code, but by conducting high-value demos, tutorials, and proof-of-concepts that prove the framework's value to Firmware and QE users., • Engineer Realistic Simulation: Create high-fidelity simulation environments that unlock platform-wide functional testing before hardware even reaches the bench., • Solve for the "Why": Create measurable impact by developing deep empathy for your internal customers. You identify their core pain points and move beyond "bug fixing" to recommend and implement strategic, long-term solutions., • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: • Five years of experience developing software, bonus points for emphasis on testing/software tools for product development and validation., • Understanding of tradeoffs between efficiency, scalability, and performance., • Extensive experience in code reviews, especially cross-functional/cross-discipline., • Experience creating and implementing hardware-in-the-loop simulation., • Technical understanding of communication protocols (TCP, UART, and wireless)., • Ability to design and develop hardware infrastructure for test applications. (e.g. power measurement tools, RF testing, etc.)., • Experience with test instrumentation, including the use of power supplies, power analyzers, battery simulators, call boxes, and GPS simulators., • Experience working and developing within a Linux environment. An ideal candidate also has: • A Product & Owner Mindset: You are obsessed with the "why." You possess deep customer empathy, take full accountability for end-to-end outcomes, and proactively adapt based on feedback to ensure long-term success., • Infrastructure Architect Experience: Proven track record of building and scaling automation and HIL testing frameworks from the ground up., • Hardware & Wireless Expertise: Hands-on experience testing embedded systems with CAN interfaces, and wireless protocols like BLE, WiFi, LTE, and GNSS., • Data-Driven Leadership: Expert in defining test strategies, triaging complex failures, and leveraging Python and data tools (e.g., SQL, Pandas, Databricks) to turn raw metrics into actionable insights., • Workflow Optimization: A proactive approach to streamlining development cycles, including the ability to leverage AI tools to automate manual overhead and accelerate feedback

Full-time Description Position Summary The MFM IT team has a long history of delivering and maintaining core business systems in a mid-sized Property & Casualty insurance environment. As we expand our development team and adopt new AI development tools, we are making a deliberate investment in building this capability correctly from the start. As we begin to build agentic AI capabilities within our enterprise system, we are looking for an experienced engineer with strong knowledge of agentic AI systems to help guide this effort. The Senior Agentic AI Specialist will work closely with MFM's Principal Architect, who leads overall platform architecture, and partner with senior developers to design, implement, and improve agent-based solutions. This role will bring specialized expertise in areas where we are still developing depth, including agent orchestration, retrieval pipelines, LLM evaluation, and prompt design. This is an ongoing platform effort, not a one-time project. The work will evolve over time as we expand capabilities, integrate new tools, and improve system quality. Our core systems are built on a Microsoft/.NET stack. As we develop our agentic AI capabilities, we expect to leverage cloud-based tooling (likely within Azure) where appropriate. We are pragmatic about using the right tools for the problem, while maintaining alignment with our existing platform and operational requirements. At Midwest Family we value practical experience, clear thinking, and the ability to apply these skills in a real-world environment. Application Requirements Cover Letter and Resume: Please include the following in your cover letter • A description of an AI or agent-based system you have worked on, including your role and how you evaluated quality, • Your approach to reducing incorrect or unsupported outputs, • An example of how you supported other developers or teams in adopting AI capabilities, • Your physical remote work location state, • Salary expectations Responsibilities: • Platform Architecture & Evolution: Provide input into AI-related architecture decisions. Evaluate tools, models, and approaches, and make practical recommendations based on trade-offs and outcomes., • Agent Lifecycle Management: Design, build, and maintain agents. Define prompts and configurations, support routing decisions, and monitor performance in production., • RAG Pipeline Engineering: Improve retrieval quality by working with chunking strategies, embeddings, search methods, and metadata filtering. Support onboarding of new knowledge sources., • Quality & Hallucination Reduction: Help reduce incorrect or unsupported outputs through system design, testing, and monitoring. Apply practical approaches across prompts, retrieval, and model behavior., • Evaluation & Testing: Develop and maintain evaluation approaches to measure output quality, including relevance and accuracy. Support regression testing and identify failure patterns., • Prompt Engineering: Create and maintain prompts for different agents. Diagnose unexpected behavior and develop reusable patterns where appropriate., • Tool Integration: Support integration with internal systems and APIs. Help manage tool access and ensure reliable execution and error handling., • Observability & Operations: Contribute to logging, tracing, and monitoring. Support analysis of system behavior, cost, and performance in production., • Governance & Configuration: Work with configuration across agents, prompts, and models. Ensure changes are version-controlled and reviewed., • Developer Support: Work with other developers to share knowledge, review designs, and establish consistent approaches. Education & Certification • College degree or Programming Certification (preferred), • 5+ years of equivalent work experience, • Experience building or working with AI/LLM-based systems in a production or near-production environment, • Strong understanding of agent-based patterns (ReAct, tool usage, etc.), • Experience with retrieval-based systems (RAG), vector stores, or search pipelines, • Familiarity with evaluating non-deterministic system outputs, • Experience improving system quality through testing and iteration, • Strong software engineering skills required. Experience with Python, TypeScript, or C# preferred, • Ability to work across technologies and integrate AI solutions into an existing enterprise environment, • Experience working with multiple LLM providers, • Familiarity with emerging tools and frameworks in the agentic AI space, • Experience integrating with enterprise systems and data sources, • Experience mentoring or supporting other developers, • Strategic thinker with strong analytical and problem-solving skills, • Technically proficient with broad systems knowledge, • Excellent interpersonal, written, and verbal communication skills, • Self-directed, collaborative, and highly organized, • Customer-oriented and able to navigate high-pressure environments, • Flexible and adaptable in regards to learning and understanding new technologies., • Exceptional organizational skills and ability to keep track of multiple projects at a time., • Ability to conduct research into software-related issues and products., • Technically proficient., • Exceptional attention to detail., • Ability to work both independently and in a team-oriented, collaborative environment., • Remote work environment following core hours 8AM-5PM Central Time, • Overtime may be required to meet project deadlines or monitor system processes., • Sitting for extended periods of time., • Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices., • Minimal travel will be required for the purpose of off-site software training and team meetings., • Physically able to participate in virtual and in-person training sessions, presentations, and meetings.

This position can be Remote or Hybrid. Hybrid requires the candidate to be available to work in person in our Atlanta office. We come in 3 days per week, but support flexibility as needed. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not currently able to sponsor work visas. “High-Fiver” Wanted: Senior Customer Success Specialist Are you the type of person who always goes the extra mile? Are you passionate about your craft and always striving to improve? Do you get so excited when you help a client out of a tricky problem that you high-five the person next to you? If so, you are exactly who we are looking for. We are seeking a talented and dedicated Senior Customer Success Specialist to join our high-performing team and contribute to the continued growth of our dynamic company. About AMP (An NCS Company) ___ is an industry-leading technology company providing innovative solutions to car wash operators across the country. Our products include cutting-edge software solutions such as white-labeled mobile membership apps, administrative portals, and kiosks. These solutions allow our customers to capture and use customer data at a level not seen in the car wash industry before. AMP is a division of National Carwash Solutions (NCS).___ has grown to become North America’s largest equipment, service, and cleaning solutions provider in the car wash industry. For over five decades, National Carwash Solutions (NCS) has revolutionized the carwash industry, offering unparalleled quality and innovative technology. NCS offers the most extensive service network and is home to many trusted brands. No matter if customers are new to the industry or are looking to level up a classic site, NCS is the proven partner for operational excellence and sustainable growth. Our family of brands includes MacNeil, Ryko, Vacutech, PurClean, TSS, Rain-X, ArmorAll, Black Magic, Blue Coral, USA Towel, International Drying Corporation & Shadow. What are we looking for? You will be responsible for working closely with our enterprise-level clients to ensure their success on our platform! Here’s what that entails: Team Leadership • Lead and mentor junior customer success specialists in account management and client-facing roles and responsibilities., • Act as a subject matter expert and go-to resource for complex business problems, guiding less experienced team members in problem-solving and decision-making. Customer Account Management & Onboarding • Establish a strong working relationship with key customer contacts across enterprise-level accounts, • Oversee the team’s review of the company’s current state operations and identify potential issues and risks to the onboarding process, • Analysis and preparation of the customer’s current data from other platforms to prepare it for import into the AMP system, • Development of onboarding project plans, including hardware order tracking, • Meet regularly with the customer throughout the pre-launch phase, • Oversee the setup and configuration of the new customer’s AMP platform, • Support training key customer resources, such as support, marketing, finance, and IT Go-live support • Establish and execute a go-live project plan, • Once live, monitor performance and expedite issue resolution, • Solicit customer feedback and address any issues or gaps, • Ongoing account management and consulting, • Serve as the key point of contact for the customer and liaison to the rest of the team, • Lead/support regular customer touchpoints to track ongoing items and ensure mutual success, • Proactively review and analyze customer data to identify examples of good use cases and areas for improvement, • Take ownership of the customer’s AMP platform, • Monitor customer support requests and own escalations and resolutions, • Navigate difficult client situations, including invoice payments, contract enforcement, and delivery/onboarding delays, • Notify the customer of new features and recommend how to best leverage them, • Manage customer feature requests and other needs outside of tech support, • Look for opportunities for case studies, testimonials, referrals, and upsells Documentation and knowledge management • Continuously evaluate and improve customer-facing documentation and support processes, • Test new tools and techniques to help refine internal processes What we expect you to have: • Bachelor's degree, • 5+ years of experience in a similar role, • Comfortable analyzing data in Excel and presenting concepts in PowerPoint, • Passion for problem-solving, • Exceptional logic skills and attention to detail, able to pick up complex topics and develop solutions on the fly, • Comfortable presenting your insights internally and externally, • Able to make strong connections quickly and instill confidence, • Ability to stay focused and organized while managing multiple projects and toolsets, • Ability to effectively manage large accounts with 50-100 site locations, • Exceptional writing and communication skills, • Experience working under pressure and balancing the demands of multiple stakeholders, • Comfortable leading training sessions, large meetings, and difficult conversations, • Experience leading people and processes related to account management and/or business analysis Bonus points and street cred for the following: • Consulting background, • SQL, • Experience working with Power BI or other data visualization tools, • An advanced degree or relevant certifications Why work for us? We have one of the most supportive and sustainable cultures anywhere. Our team of lifelong learners has a thirst for knowledge and a passion for technology and software. We’re dedicated to building world-class solutions for our customers, and at the same time, place a high value on team rewards and personal career growth. We enjoy working together to solve challenging problems, teaching each other through lunch-and-learns, and celebrating victories (even the small ones) along the way. Benefits you deserve: • Highly competitive salaries, • Potential equity interest in a rapidly growing company, • Generous PTO policy and holiday schedule, • 401(k) plan with company matching, • Excellent medical, dental, and vision insurance But wait, there’s more! • Located at Atlanta Tech Village, the 4th largest tech space in the US, • World-class engineering team with an incredible track record, • Team-building events, outings, and hackathons, • State-of-the-art workspace and hardware, • Strong focus on community service and volunteering, • Free gym, snacks, and beverages National Carwash Solutions is a proud equal opportunity employer. We are a drug-free, EEO employer committed to a diverse workforce. We will consider all qualified candidates regardless of race, color, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, education, political affiliation, or veteran status. #LI-Remote

Who we are: ShorePoint is a fast-growing, industry recognized and award-winning cybersecurity services firm with a focus on high-profile, high-threat, private and public-sector customers who demand experience and proven security models to protect their data. ShorePoint subscribes to a “work hard, play hard” mentality and celebrates individual and company successes. We are passionate about our mission and going above and beyond to deliver for our customers. We are equally passionate about an environment that supports creativity, accountability, diversity, inclusion and a focus on giving back to our community. The Perks: As recognized members of the Cyber Elite, we work together in partnership to defend our nation’s critical infrastructure while building meaningful and exciting career development opportunities in a culture tailored to the individuals technical and professional growth. We are committed to the belief that our team members do their best work when they are happy and well cared for. In support of this philosophy, we offer a comprehensive benefits package, including major carriers for health care providers. Highlighted benefits offered: 18 days of PTO, 11 holidays, 85% of insurance premium covered, 401k, continued education, certifications maintenance and reimbursement and more. Who we’re looking for: We are seeking a Security Systems Developer - Senior to design, develop and evaluate information system security throughout the entire development life cycle. You will act as a senior technical lead, integrating robust security measures that ensure confidentiality, integrity, availability and non-repudiation across hardware, software and network applications. The Security Systems Developer – Sr. role is vital in performing risk analysis and developing mitigation strategies to resolve architectural gaps and vulnerabilities in complex, multi-level classification environments. This is a unique opportunity to shape the growth, development and culture of an exciting and fast-growing company in the cybersecurity market. What you’ll be doing: • Design hardware, operating systems, software applications and secure interfaces to meet cybersecurity requirements across information systems, physical systems and embedded technologies., • Perform risk analysis (threat, vulnerability and probability of occurrence) when applications or systems undergo major changes and develop mitigation strategies for cost, schedule, performance and security risks., • Conduct security reviews to identify gaps in architecture, recommend security changes to system components and incorporate vulnerability solutions into system designs., • Design, develop, integrate and update system security measures that support confidentiality, integrity, availability, authentication and non-repudiation., • Develop detailed security design documentation for components and interfaces, including functional descriptions of security implementation and keep documentation current., • Identify components and elements, allocate security functions and describe relationships between system elements; trace requirements to design components and perform gap analysis., • Implement security designs for new or existing systems and direct remediation of technical issues discovered during testing and implementation (including interoperability and protocol issues)., • Develop and direct system testing and validation procedures and documentation; analyze test data and translate results into evaluative conclusions., • Identify, assess and recommend cybersecurity or cybersecurity-enabled products for system use, ensuring compliance with organizational evaluation and validation requirements., • Provide input to implementation plans, SOPs, RMF process activities and documentation and support security/certification test and evaluation activities., • Build, test and modify prototypes using working or theoretical models; use models and simulations to predict performance under different operating conditions., • Verify stability, interoperability, portability and scalability of the system architecture and security design What you need to know: • Deep expertise in information security systems engineering principles, specifically NIST SP 800-160 and the application of security models such as Bell-LaPadula, Biba and Clark-Wilson., • Proficiency in enterprise architecture methods (e.g., TOGAF, DoDAF, FEAF) and secure configuration techniques, including STIGs and CIS best practices., • Mastery of network security architecture (defense-in-depth), traffic flow analysis (TCP/IP, OSI model) and identity management protocols (PKI, Oauth, SAML, SPML)., • Advanced knowledge of firewalls, DMZs, encryption algorithms and access authentication methods across both standard and specialized (ICS/SCADA) environments., • Skill in applying mathematics (linear algebra, statistics, calculus, operational analysis) and Information Theory to solve problems in data compression, resiliency and system performance., • Strong understanding of PII and PCI data security standards, alongside the legal and ethical policies governing cybersecurity and privacy. Must have’s: • 7+ years of relevant experience., • Proven ability to analyze complex requirements and translate them into clear, actionable tasks and processes through critical thinking., • Applicants must be a U.S. citizen and eligible to obtain and maintain a security clearance, in compliance with federal contract requirements. Beneficial to have: • Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, Engineering or a related field., • Industry recognized certifications. Where it’s done: • Remote (Herndon, VA).

ABOUT INSPIRE MEDICAL SYSTEMS Inspire is the first of its kind medical device designed to make a difference in the lives of those living with Obstructive Sleep Apnea (OSA). We are revolutionizing the sleep industry with our FDA-approved medical device, designed to reduce OSA severity for those who cannot tolerate or get consistent benefit from CPAP. Inspire Medical Systems is committed to enhancing patients’ lives through sleep innovation. We are steadfast in our commitment to prioritize patient outcomes, act with integrity and lead with respect. With positive persistence at our core, we are committed to all those we serve. WHY JOIN OUR FAST-GROWING TEAM At Inspire, we value people – your diverse experiences, backgrounds, and thoughts. We elevate voices and encourage learning opportunities to build a professional network that grows into community. We embrace a people-first culture by offering excellent benefits, 401k matching, ESPP, flexible time off (FTO), and tuition reimbursement. If you’re passionate about making a difference in people’s lives and want to work with innovative technology, come be a part of our great team! ABOUT THIS POSITION The Sleep Support Specialist role is for a highly-trained specialist dedicated to optimizing Inspire Upper Airway Stimulation (UAS) therapy outcomes once the system has been implanted. This position provides expertise and leadership in the areas of clinical sleep medicine, specifically polysomnography, PAP therapy and patient care management and is responsible for performing tasks that will ensure the success of Inspire therapy. Through empiric learning and customer interactions, this position will furthermore aid research and development of Inspire UAS therapy. This position must be based in the Kansas City area and this role covers Kansas City, Topeka and Wichita. OPPORTUNITIES YOU WILL HAVE IN THIS ROLE • Assist with customer training for new Inspire UAS commercial & clinical sites., • Train new customers to use the Inspire Programmer System., • Train new customers to use the current Inspire UAS titration algorithm and how to perform Inspire UAS device programming., • Assist with future development and improvements to the UAS titration algorithm., • Develop and research new methods to improve training materials to ensure adequate and efficient training of new commercial and clinical sites., • Provide direct on-site support for Inspire UAS titration sleep studies at night, support daytime education of providers and sleep lab staff and partner with the field team members in driving company initiatives, • Provide remote (via internet or phone) support for Inspire UAS titration sleep studies at night and other troubleshooting appointments., • Assist with coverage of a therapy support phone line as part of an “on-call” coverage team fielding questions from both allied healthcare professionals and patients., • Develop long term relationships with customers to provide high quality and reliable therapy support services., • Work within a changing weekly schedule, which is dependent upon numerous factors including upcoming sleep studies and weekly customer support needs. WHAT YOU CAN BRING TO OUR GREAT TEAM Required: • High school degree or equivalent, • Meet one of the following experience requirements:, • 1+ year of experience in a sleep laboratory as either a sleep technologist or an allied health care professional, with the primary responsibility of sleep apnea care and management, along with a Registered Polysomnographic Technologist certification (RPSGT), Registered Sleep Technologist (RST) certification, and/or a clinical sleep educator certification, • 5+ years of experience in the field of sleep medicine, including having worked a majority of time in a sleep clinic, sleep laboratory or durable medical equipment (DME) company., • Experience manually scoring and/or interpreting sleep studies, • Demonstrated knowledge of at least one polysomnography (PSG) software suite., • Strong understanding and working knowledge of computer programs related to OSA therapy management (electronic medical record (EMR) system, patient tracking system, polysomnography recording software etc.)., • Demonstrated creative and effective problem-solving skills which will be needed to troubleshoot, and support Inspire UAS titration sleep studies., • Ability to travel up to 75+%., • Ability to work varying hours including overnight sleep studies., • Ability to meet any future credentialing requirements. Preferred: • Associates degree, • In depth knowledge of PSG preparation and setup., • In depth knowledge of Continuous Positive Airway Pressure (CPAP) titration as defined by the American Academy of Sleep Medicine (AASM)., • In depth knowledge of Obstructive Sleep Apnea Syndrome (OSA) pathophysiology, diagnosis, treatment and long-term care management. Knowledge of the most current AASM guidelines: The AASM Manual for the Scoring of and Associated Events., • Registered polysomnographic technologist certification (RPSGT), Registered Sleep Technologist (RST) certification, or clinical sleep educator certification. #LI-Remote The salary for this position will be offered at a level consistent with the experience and qualifications of the candidate. This information reflects the anticipated salary range for this position at the time of posting. The salary range may be modified in the future and actual compensation may vary from the posting based on various factors such as geographic location, work experience, education and/or skill level. Salary $85,000 - $90,000 USD BENEFITS AND OTHER COMPENSATION Inspire offers a highly competitive benefits package including (general description of the benefits and other compensation offered): • Multiple health insurance plan options., • Employer contributions to Health Savings Account., • Dental, Vision, Life and Disability benefits., • 401k plan + employer match., • Identity Protection., • Flexible time off., • Tuition Reimbursement., • Employee Assistance program., • All employees have the opportunity to participate in the ownership and success of Inspire. Employees at all levels can participate through equity awards and the Employee Stock Purchase Program. Inspire Medical Systems provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, creed, sex, national origin, age, disability, marital status, familial status, sexual orientation, status regarding public assistance, membership or activity in a local commission, military or veteran status, genetic information, pregnancy or childbirth, or any other status protected by applicable federal, state, and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training, and social and recreational programs. Inspire Medical Systems complies with applicable laws governing non-discrimination in employment in every location in which Inspire Medical Systems has facilities. All such employment decisions will be made without unlawfully discriminating on any prohibited basis. Inspire Medical Systems is an ___ employer with recruitment efforts focused on ensuring a diverse workforce. Applicants with a disability that need accommodation to complete the Inspire Medical Systems application process should contact Human Resources at 844-672-4357 or email careers@inspiresleep(dot)com Inspire Medical Systems participates in E-Verify.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Director is a member of the Account Management Team. This is a consultative sales and Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts under the Financial Services Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough sales account plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and sales opportunities and analyze competitive threats. Meet or exceed monthly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor’s offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over those offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Partner with internal account team to review program performance.Administrative, • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Bachelor's degree or equivalent work experience., • 7-10 years proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Proficiency with MS Office applications including Word, PowerPoint, and Excel., • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • 40-50 hour work week with additional hours as customers, situations and projects require.Preferred:, • 3 years of virtual work experience First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Director (Global Vertical) is a member of the Account Management Team. This is a Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts on our Global Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 20% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough strategic account management plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and upsell opportunities and analyze competitive threats. Meet or exceed quarterly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over that offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Host cadence client calls to nurture and grow account relationship., • Bachelor's Degree or equivalent (MBA optional but preferred), • 7+ years’ proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Familiarity with Staffing, BPO and/or RPO industries helpful, • Work experience in professional account management and sales environment is desirable, • Proficiency with MS Office applications including Word, PowerPoint, and Excel, • Familiarity with reporting tools like Lookr Analytics and PowerBI helpful, • Salesforce use and familiarity in helping track client information helpful, • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • This position requires travel, which includes overnight travel with as much as 20% travel requirements., • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • Ability to navigate large organizations and build strong internal partnershipsWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Position Overview: The Director of Customer Support will lead a high-volume, customer-facing support organization responsible for delivering reliable, timely, and high-quality technical assistance at scale. This role is accountable for end-to-end Customer Support operations, including ticket management, service levels, escalation frameworks, and continuous improvement across all reactive support channels. This leader will bring structure, predictability, and operational discipline to a team managing thousands of support requests per month, while building the systems, processes, and tooling needed to scale efficiently. The focus of the role is to support execution and issue resolution, not renewals, expansion, or commercial ownership. This role reports to the SVP of Practice Growth and partners closely with Product, Account Management, and Sales leadership. At RxVantage we transform how medical practices engage with life sciences resources and expertise to improve patient care. Our platform intelligently connects healthcare providers with the precise life sciences experts that they need, when they need them. As a result, medical practices stay on the cutting edge of patient care without disrupting workflows. Trusted by more than tens of thousands of healthcare practitioners and all major life sciences companies, RxVantage has powered millions of educational exchanges between healthcare teams and life sciences companies. What you’ll be doing: • Team Leadership & Development Responsibilities, • Lead, mentor, and develop a high-performing Customer Support organization., • Establish a culture of ownership, accountability, and operational excellence., • Build and maintain onboarding, training, and certification programs to elevate technical proficiency and consistency., • Define clear roles, escalation paths, performance expectations, and career progression within Customer Support., • Equip front-line managers to run predictable day-to-day support operations while developing future leaders., • Customer Support Operations & Service Delivery Responsibilities, • Own end-to-end support operations across all reactive channels (ticketing, email, chat, phone)., • Standardize ticket intake, triage, prioritization, escalation, and resolution workflows., • Define and enforce SLAs, service level targets, and incident response procedures., • Monitor ticket volume, backlog health, aging, and response trends to ensure consistent service delivery., • Assess current-state processes, design future-state workflows, and implement operational improvements that reduce friction, eliminate redundancy, and support sustainable growth., • Drive operational rigor that balances speed, quality, and cost-to-serve., • Automation, Deflection & Issue Prevention Responsibilities, • Implement automation and AI-driven workflows to reduce repetitive and manual support work., • Develop and execute a knowledge base and self-service strategy that increases ticket deflection., • Analyze support data to identify recurring issues and partner with Product to eliminate root causes., • Shift the organization toward proactive issue prevention (reducing inbound demand), not proactive relationship management., • Continuously evaluate tools, workflows, and documentation to improve efficiency at scale., • Cross-Functional Collaboration, • Partner closely with Product to surface trends, defects, and usability issues impacting support volume and customer experience., • Collaborate with Sales to improve pre-sale expectation setting and post-sale support readiness., • Serve as the internal voice of support, advocating for product and process improvements that reduce customer friction., • Ensure clear escalation and communication paths for high-impact customer issues., • Performance Measurement & Reporting, • Establish and own Customer Support KPIs, including:, • SLA attainment, • First response and resolution times, • Backlog health and ticket aging, • Escalation rates, • CSAT and service quality indicators, • Ticket deflection and automation effectiveness, • Provide regular reporting to leadership on support performance, capacity, risks, and trends., • Pull, analyze, and interpret call data to identify trends, diagnose performance gaps, and drive staffing, coverage, and workflow decisions., • Use data to drive staffing models, prioritization, and continuous improvement initiatives. The ideal candidate: • 2-5 years of experience leading Customer Support or Technical Support teams in SaaS or technology environments., • Proven success running high-volume support operations with strong operational discipline., • Deep experience with ticketing platforms, automation tools, and support analytics., • Deep Proficiency in modern cloud-based phone systems (Zoom Phone or Similar); including call routing, tier or queue configuration, and reporting., • Demonstrated ability to improve efficiency, predictability, and customer experience simultaneously., • Strong operational and workflow leadership with a track record of applying prior best practices to improve efficiency, scalability, and consistency., • Strong leadership, communication, and change management skills., • Data-driven mindset with excellent analytical and problem-solving abilities., • Experience in MedTech or HealthTech a plus. Benefits: • Competitive Salary, • 100% Company-Paid Premiums for Employee’s Medical Health (HDHP 4500), Vision, and Dental Plans + $4,400 company sponsored contribution into an HSA, • Short-term and Long-term Disability, • Life Insurance, • 401k Matching, • Work from Anywhere within the US, • Flexible PTO, • 100% Paid Parental Leave, • Post-Parental Leave Program - $5k stipend to assist with expenses, 4 week 100% paid “Ease-Back” return to work transition period, • Charitable donation matching Location: Our “Work from Anywhere” philosophy is aimed at making sure that we recruit a diverse range of thought leadership to ensure that our technology is better able to serve local health care providers. Our goal is to hire the country’s top talent and allow them to create an environment within the U.S. where they can do their best work. About Our Organization: At RxVantage, we're a small company with a big mission: to connect healthcare providers with the right life science experts and resources they need, exactly when they need them, to improve patient care. We’ve built a software platform that’s changing the way providers learn about the latest medical advancements and technologies. Every year, our platform powers over 1 million educational exchanges between medical practices and life science companies, making it easier for them to stay informed and provide better care. We have a proven product, a strong mission, and a passionate team. Now, we're looking for talented people to help us grow even more. If you're driven, eager to make an impact, and ready to be part of something meaningful, we want to hear from you! RxVantage is an equal opportunity employer and dedicated to ensuring that we represent the local communities where our health and wellbeing providers serve as pillars of support to our family, friends, and neighbors. Our representation within these communities allows us to embody a diverse set of backgrounds, experiences, abilities and perspectives; and provide an inclusive environment for our team to feel empowered to be their authentic selves, without fear of harassment or discrimination.

Interview Type: Either Web Cam or In Person Work Arrangement: Hybrid Engagement Type: Contract Short Description: Under broad supervision, designs, codes, tests, modifies and debugs computer applications utilizing Esri ArcGIS. Complete Description: Job Summary: The Georgia Dept. of Transportation (GDOT) is seeking a technical GIS developer for configuring and developing custom Esri ArcGIS Enterprise 10x, 11x (Javascript API, Experience Builder, ArcGIS Portal/Online/Hub, Field Maps) applications. Applications are deployed within SharePoint web sites. Custom GIS solutions will be integrated within .NET based applications, GDOT databases (Oracle/Oracle Exadata, SQL Server), data warehouse (Oracle Exadata), and enterprise reporting (Oracle Business Intelligence Enterprise Edition (OBIEE), Data Visualizer, or Power BI). The candidate will have application programming/development, implementation, and support experience. Under broad supervision, designs, codes, tests, modifies and debugs computer software and applications. Researches and analyzes program or systems problems, provides resolutions, and completes documentation. Translates business requirements into development activities in secure, commented, and maintainable code. Candidate will be working in the Enterprise GIS Team of IT Applications. Candidates will work with supporting IT team members (database, network, server, etc.) and interacting with management, architects, developers, and business units. The candidate will follow internal SLDC, standards, and accepted best practices for developed solutions. The Enterprise GIS team is composed of 2 ArcGIS developers, 2 System Administrators, a data manager, and team leader. The team supports over 180 ArcGIS Desktop users and approximately 60,000 annual ArcGIS Server web visits. Applications support GIS portal, feature mapping, project planning, emergency operations, permitting, safety, and traffic records. The team develops enterprise GIS services, applications, and databases. The team coordinates with client, server, network, and database/data warehouse personnel to support and develop the underlying IT solutions. Responsibilities: Develops customized web applications, webservices, mobile, and enterprise solutions Develops geoprocessing and GIS web services Develops GIS web editing/mapping applications Conducts performance, unit, system, integration, and quality assurance testing of applications Maintains existing applications/services Upgrades and migrates existing applications/services to current version/systems architecture Provides end user support and creates support documentation Works closely with other developers and architects Estimates work effort and proposes/designs development solutions Work Terms and Conditions: 8 Hour workdays on a fixed schedule (i.e. not a flex-schedule), starting no earlier than 7:00AM Eastern Time, starting no later than 9:00AM Eastern Time, Monday - Friday, 40 hours per week GDOT has NOT specified a number of days onsite vs remote. However, local candidates (i.e. able to come in office) will be preferred over an out of state candidates (i.e. remote worker). GDOT prefers candidates who can demonstrate they have the capability to work a hybrid work schedule which is a combination of remote and in-office work. Candidate capacity (i.e. days they could come into the office) to work a hybrid work schedule will be discussed during interviews. The consultant will follow all applicable State of Georgia and GDOT policies, procedures, standards, guidelines, and accepted best practices. The position end date is set for the end of the GDOT Fiscal Year. GDOT may exercise the option to renew contracts in one-year increments. Several successful consultants have continued working for several years with contract extensions. However, GDOT is under no obligation to extend contracts and may terminate employment at any time. When teleworking or working remotely, consultant must have suitable internet connection and environment to comply with GDOT telework policies. GDOT will reimburse authorized travel expense lodging and meals. GDOT will reimburse authorized travel use of a personal vehicle. Any travel expenses to start work or relocate to Georgia or will not be reimbursed. All travel expense reimbursement shall be in accordance with State Accounting Office Travel Policy: ___ The Department has 13 holidays, which consultants are not allowed to work nor make up any time for those holiday weeks without management's approval. Consultants are not to take extended leave during their first year of service (e.g. greater than 1week). Consultant must have cell phone which can be used for business calls. GDOT does not provide free parking. All routine commuting expenses are the responsibility of the consultant.

Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros. We also offer: • A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k), • Paid holidays and flexible, take-it-as-you-need-it paid time off, • Equity in a rapidly growing startup backed by top-tier VCs, • Monthly tech reimbursements, • A culture built on innovation that values big ideas, no matter where they come from Role Overview: This is a 12 month in-office program designed for those who have recently completed a bachelor’s degree or are looking to start their professional journey, and placement after program is not guaranteed. You must be based in the Denver area, or able to relocate to Denver, and will be in office 4 days per week As an AI-First Software Engineer, you are an early-career engineer who helps model the future of how software is built at our company. This 12-month, in-office program is intentionally designed to demonstrate what is possible when modern artificial intelligence tools and best practices are thoughtfully embedded into day-to-day software development. Your success is measured not only by the code you ship, but by how effectively you leverage AI to accelerate development, improve quality, and inspire new ways of working across engineering squads. You bring strong curiosity, creativity, and critical thinking to your work, with a clear interest in how artificial intelligence can enhance the software development lifecycle. As a full stack engineer, you write, test, and ship production code while learning how to use AI-assisted development to increase speed, consistency, and maintainability. You approach problems with an AI-forward mindset, using modern tools and techniques to learn quickly, navigate ambiguity, and deliver meaningful product improvements. You work closely with experienced engineers in a mature, interdisciplinary environment where pairing, mentorship, and feedback are core to how work gets done. Through your daily work, you help model emerging engineering behaviors, workflows, and standards that inform how our software engineers operate. This role provides hands-on production experience, structured growth, and exposure to real-world engineering challenges, while setting clear expectations for how AI is used responsibly and effectively in a modern engineering organization. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success. What you do each day: • Design, code, test, and debug software applications leveraging AI and automation tools & techniques, focusing on quality, efficiency, and maintainability, • Collaborate with product managers and designers to deliver new features and enhancements that meet user needs and business goals, • Apply AI-assisted coding tools (i.e. Claude Code, GitHub Copilot, Codex, Cursor) to accelerate development, improve code quality, and support problem solving, • Participate in code reviews to uphold engineering standards, share knowledge, and continuously improve as a team, • Identify, troubleshoot, and resolve software defects while proposing thoughtful, scalable solutions, • Optimize application performance to ensure reliability, responsiveness, and scalability, • Work closely with cross-functional partners including Product, Internal Tooling, and other Engineering teams to deliver impactful solutions, • Contribute to technical documentation that clearly explains code, systems, and development processes, • Stay current on emerging technologies, AI trends, and modern engineering practices and share insights with the team Qualifications: • Bachelor’s degree in computer science, software engineering, or a related discipline, or equivalent work experience, • 0–2 years of professional software engineering experience, including internships, co-ops, academic projects, coding academies, or early-career roles, • Strong foundation in computer science fundamentals, including data structures, algorithms, and software design principles, • Experience with modern programming languages (e.g. Ruby, Python, JavaScript) and backend frameworks (e.g. Rails, Node), • Experience with frontend JavaScript frameworks, such as React, HTML, and CSS, • Experience building, testing, and debugging software applications in one or more programming environments, • Experience working with databases and data persistence concepts, • Foundational understanding of software development practices including design, documentation, testing, and tooling, • Experience using AI tools to increase quality and efficiency of work, including AI-assisted coding or development tools (i.e. GitHub Copilot, Claude Code, Codex, Cursor), • Experience with Ruby programming language preferred What will help you succeed: • Curiosity and demonstrated AI-first development approaches and modern engineering practices, • Ability to function effectively in a distributed team environment, • Strong written and verbal communication skills, • Ability to write well-tested, meaningful code that solves real customer problems, • Ability to estimate, design, and deliver small end-to-end features, • Self-starter mindset with a strong ability to learn and grow quickly Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service. Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success. We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-SG1 #LI-Remote Location Dependent Information This role is open to candidates and the expected salary range for this role is $70,000-$75,000. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.

Heretto, a leader in content management solutions, is looking for outstanding humans that love delivering quality products. We’re a well funded & growing startup with a big heart and giant ideas. Come have a big impact as a Software Developer focused on customer issue triage and resolution. Role purpose: This role is focused on analyzing and resolving bugs or other issues that come through our support channel. The Customer Triage Developer will be the key technical ingredient to delivering a great customer experience when the customer has technical issues. To be great at this role, a person must be a great engineer that loves digging into a wide range of problems. Curiosity and passion for customer service are a must. Responsibilities: • Investigating issues that are too technical for front line support people, • Interacting with customers to understand their situation and gather information, • Managing and resolving issue escalations, • Collaborating with customer success to communicate issues and build understanding on our team, • Developing code to resolve issues, • Working with the product team to prioritize and manage issues, • Collaborating with QA to automate testing, • Collaborating with DevOps to automate deployment, • Designing and implementing unit tests to ensure quality in our product, • Assisting customers or other team members when deep technical issues arise Requirements: We care that you love hunting issues, driving to resolution, and you love helping customers. We want you if you love bug hunting and problem solving regardless of the exact technology you’re working in. Our core language is Java, but you won’t see a list of languages and toolkits here. • You thrive on untangling issues, especially in complex systems., • You enjoy working with customers to explain complex usages and how they interact with the system, • You have a friendly and positive attitude, • You’re flexible and a team player, • You have written a lot of software for the web, • You have worked in at least one large application, • You love solving problems – both business and algorithmic, • You have worked in a major cloud and understand the various services and patterns, • Strong English written and verbal communication skills, • Ability to periodically get together for in person collaboration (a few times a year) Our Tech Stack: Our software covers a lot of ground and uses a wide tech stack. Highlights include: • An amazing web editor which competes with products such as Google Docs, • A distributed backend architecture - which makes extensive use of cloud microservices to warehouse data, and to provide a powerful publishing architecture for our rapidly expanding list of clients, • Google Cloud (GKE, Pub/Sub, Cloud Storage, Cloud Functions), • GCP, • Postgres and SQLite, • Javascript, Typescript, React, GWT (Google Web Toolkit), • Java (w/Spring Boot), TypeScript, • Git, Maven, Ansible How We Roll: At our core we are a product company full of pragmatists. • We care that you have built large applications, not about your current stack, • We care that you have worked with cloud and understand the various services and design patterns, • Ageism is dumb, we love people with experience, • Interview processes shouldn’t be torture, for either of us - you won’t be asked to invert a binary tree in 30 minutes or face any problem that requires a singular insight to solve Other: • Employment start: as soon as you’re available, • Employment end: indefinite, • Working hours: US Eastern Time, some 8am ET meetings, • Flexible working hours, • Full benefits, • Great team and atmosphere This position is full time, we will only consider candidates located in the US. No visa sponsorship. We operate in the Eastern Time zone. About Heretto: Headquartered in Rochester, NY, Heretto helps our customers deliver knowledge more quickly and consistently. Our product enables deploying knowledge content to customers at each of their touchpoints, in their language, and tailored to their needs. By adopting our software, our customers see significant savings in cost and time to market, while simultaneously driving a better customer experience. We are changing the status quo for knowledge publishing and finally resolving the plague of corporate knowledge silos. Our customers range from growing small businesses to Fortune 500 Enterprises who use our product to manage millions of topics and rely on us to maximize their use of structured content inside and outside their organizations. Our open architecture allows us to integrate with a variety of systems with a wide range of APIs bringing unique solutions to our clients’ content management needs. Heretto is a service mark of Jorsek, Inc. We are an Equal Opportunity Employer. Job Type: Full-time

DATA SCIENTIST POSITION SPECIFICATION Shine Associates, LLC has been retained to search, identify and recruit a Data Scientist on behalf of our client (‘Company’). CONFIDENTIALITY Shine Associates, LLC has been exclusively retained on this assignment. Information contained in this position specification as well as any other information concerning the Company provided or verbally discussed is confidential. All materials and discussions are to be utilized for the sole purpose of a candidate’s personal review of the career opportunity. CLIENT DESCRIPTION The Company is a privately-held and vertically-integrated real estate company that develops, owns, and operates a portfolio of multifamily, industrial, and mixed-use developments. With corporate offices in Atlanta, Boston, Dallas, Dubai, New York, and San Francisco, the firm is an experienced real estate private equity investor and manager supported by an integrated operating platform and has 65+ years of experience across multiple asset classes. The Company’s existing and under-development properties are valued at over $31.0 billion. During its 65+-year history, the Company has developed, managed or acquired over 96,000 residential units and 32.5 million square feet of commercial space in twenty-four states. The current portfolio includes over 57,000 residential units, 1 million square feet of retail and office space, and 26 million square feet of industrial space. DATA SCIENTIST As a member of the cross-disciplined Strategic Analytics team, the Data Scientist will play a crucial role in analyzing complex datasets, uncovering valuable insights, and providing data-driven solutions to drive business growth and innovation. The data scientist will work closely with business leaders to improve operating performance and foster data-driven decision-making processes across the firm’s investment and operating verticals. The successful candidate will bring curiosity and problem solving skills and able to transition from working with business and technology professionals to deliver actionable results. ESSENTIAL DUTIES AND RESPONSIBILITIES • Data Analysis and Modeling: Utilize statistical techniques and machine learning algorithms to analyze large and complex datasets. Apply data preprocessing, feature engineering, and predictive modeling to extract meaningful insights and develop robust models., • Problem Solving: Contribute to the solution of business challenges through innovative solutions using data-driven approaches. Collaborate with stakeholders to define problem statements, formulate hypotheses, and design experiments to validate solutions., • Data Visualization: Create compelling visualizations and dashboards to communicate complex findings in a clear and concise manner. Present insights and recommendations to technical and non-technical audiences, including senior management, to drive informed decision-making., • Machine Learning Development: Support the creation and deployment of machine learning models, leveraging both traditional statistical techniques and cutting-edge algorithms. Optimize models for performance, scalability, and interpretability., • Data Exploration and Cleansing: Work with in-house data engineering team to conduct exploratory data analysis to understand data characteristics, identify data quality issues, and address missing or inconsistent data. Implement data cleansing techniques and develop strategies to improve data quality and integrity., • Collaborative Approach: Collaborate with data engineers, software developers, data analysts, and business stakeholders, to integrate data science solutions into existing systems and processes. Provide guidance and support to team members on best practices in data science methodologies and tools. PROFESSIONAL QUALIFICATIONS, • Bachelor's degree or higher in Computer Science, Statistics, Mathematics, or a related field., • Proficiency in programming languages such as SQL and Python or R. Strong knowledge of machine learning techniques, statistical analysis, and data visualization tools (e.g. Power BI). Knowledge of Azure ML and Snowflake (Snowpark ML) a plus. Strong analytical and problem-solving abilities, with keen attention to detail. Ability to identify patterns, trends, and insights from complex datasets., • Strong written and verbal communication skills. Ability to translate technical findings into actionable insights and present them effectively to both technical and non-technical audiences., • Ability to work effectively in cross-functional teams. Strong interpersonal skills and the ability to collaborate with individuals at all levels of the organization., • Ability to thrive in a fast-paced and dynamic environment. Willingness to learn new technologies and methodologies to stay ahead in the field of data science. Shine Associates, LLC 45 School St., Suite 301 Boston, MA 02108 Hillary H. Shine, Principal Kelsey Shine, Director Cell (203) 613-3562 Cell (508) 494-6569 Lillian Beck, Director Chandlee Gustafson, Senior Associate Cell (978) 855-8454 Cell (978) 201-3100

At Rimkus, our Built Environment Solutions team operates on a global scale with the advantage of local expertise. Our licensed engineers, architects, and technical specialists bring deep knowledge of regional requirements and industry best practices, enabling us to deliver customized, high-quality solutions that maximize the success of our clients’ investments. With a comprehensive portfolio that spans nearly every engineering and architectural discipline, we help organizations plan, build, and manage assets with confidence. What sets us apart is our forward-thinking approach. We integrate carbon footprint reduction, resiliency, maintainability, and long-term sustainability into everything we do helping clients not just meet today’s needs but prepare for tomorrow’s challenges. From design and pre-construction through construction, closeout, and ongoing operations, we provide tailored support at every stage. By identifying potential issues before they arise, we mitigate risks, extend asset life, and reduce costly unplanned repairs. Whether an asset is newly constructed, leased, or purchased, our innovative solutions empower clients to operate more efficiently and sustainably. Joining Rimkus means being part of a team that’s shaping the future of the built environment—one smart, resilient solution at a time. OVERVIEW: The Consultant will utilize their technical education, experience, and training to support Built Environment Solutions (BES) projects for our property owner, developer, and contractor clients. DUTIES and RESPONSIBILITIES: • Work with licensed professionals in the design, assessment, and/or construction of commercial, residential, and industrial buildings., • Perform field assessments including working from ladders, lifts, scaffolds, confined spaces, rooftops, and mechanical, electrical, and fire protection equipment rooms., • Provides technical expertise within the field of architecture, engineering, construction, or other related field for projects involving assessments, upgrades, maintenance, and restoration of the built environment, as well as components of design related to new and existing building construction., • Perform calculations consistent with technical practice area as needed and under the supervision of the design professional., • Research building codes and standards (historical and current)., • Review/research product submittals, samples, mock-ups, testing reports, data sheets, and warranties., • Building Inspection and Construction experience is required., • Structural, Roof, Building Envelope and Façade repairs, execution and oversight are preferred., • Excellent report writing skills are required., • Must be able to interact and communicate with clients at all levels (e.g. internal and external) and work independently with good judgment and critical thinking skills., • Proficiency with general construction principles and processes., • B.S. in architecture, engineering, building science, or other construction-related degree or higher is preferred., • 0-6 years of experience as a professional in the design, assessment, and/or construction of building systems. Experience includes providing construction oversight, quality control/assurance, assembly testing, construction administrative services, and/or project management of building construction., • Engineer-in-training (EIT) or Professional Engineer (PE) with an emphasis on structural designations are a plus., • IIBEC Certifications are a plus., • Estimating and project take-off experience are a plus. Physical Demands, Overtime, and Travel Requirements • Physical Demands: Work is performed both in an office setting and at outside locations (i.e. Client’s office, industrial, construction, and/or residential sites). The employee is frequently required to stand, walk on sloped roofs, sit, climb ladders, work from stationary and moveable scaffolding (aka swing stages), bend, climb inside attics and crawl under homes and tunnels, balance, stoop, kneel, crouch, talk, hear, and drive a motor vehicle to job sites. Employees may lift and/or move up to 50 pounds. Employees must be sharp, focused, and alert when conducting site inspections, speaking and interacting with clients, and preparing written reports of findings. Clear vision and depth perception are also necessary., • Overtime: This position is classified as salaried with an exempt FLSA status. Regular working hours are 8:00 a.m. to 5:00 p.m., Monday through Friday, with one hour for lunch. There will be periods where overtime will be required, which the employee will need to comply with in order to meet the demands of the position. NOW IS THE TIME to join this growing and stable company! We offer our full-time employees a competitive salary, bonus opportunities, and a complete benefits package that includes medical, dental, vision, life, disability, employer-matching 401(k), and opportunities for advancement! (___ At Rimkus, we value a diverse and inclusive workplace where all employees feel valued and respected. We are committed to creating a work environment that supports and celebrates the unique perspectives and experiences of all employees. If you share our commitment to diversity and inclusivity and are excited about joining a welcoming and supportive team, we encourage you to apply for our open positions. Rimkus is an Equal Employment Opportunity (EEO) Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, or protected veteran status. THIS JOB DESCRIPTION IS SUBJECT TO CHANGE AND DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT OR A GUARANTEE OF CONTINUED EMPLOYMENT. Rimkus works with a limited number of approved recruiting partners. All agency submissions must be made through our designated submission process. Unsolicited resumes will not be recognized. • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development, • Work From Home

Title: Partnership Manager Employee Status: Full-Time Exempt Salary: Grade 4 Starting range of $75,000 – $85,000 | Chicago Starting range of $72,000 – $80,000 | Cleveland Reports to: Managing Director of Partnership Management Department: Capital Solutions Location: Chicago, IL or Cleveland, OH Hybrid: In office: T/W | WFH: M/Th/F Department Function: Capital is a critical resource that’s often beyond the reach of nonprofits serving communities with limited resources. IFF works hard to change that. For more than 30 years, IFF has specialized in flexible lending products that help nonprofits achieve their growth goals and best serve their communities. IFF’s clients include human services agencies, supportive housing providers, schools, health clinics, arts organizations, community centers and a full spectrum of other nonprofit organizations. Racial inequality in property values still exists today. IFF takes a different approach to underwriting that isn’t limited by appraisals but instead is informed by a deep understanding of nonprofit operations and the importance of nonprofit facilities to communities. IFF provides lending to our clients uniquely designed to serve nonprofits with no appraisals on commercial projects, as low as five percent up front, and long-term loans with no prepayment penalties. Loans can be used for acquisition, facility improvement, equipment and vehicles, and affordable housing. Capital Solutions is part of IFF’s Core Business Solutions which is a cross-cutting team that sits at the nexus of nonprofits, communities, and IFF technical knowledge. The group provides thought leadership and expertise to drive corporate strategy across markets. The primary business units in Core Business Solutions are Capital Solutions, Real Estate Solutions, Community Development Solutions, Home First, and Legal. The Organization IFF is a mission-driven lender, real estate consultant, and developer that helps communities thrive. Key to our success has been a deep sense of purpose, a broad perspective, and a relentless focus on achieving positive results. Across the Midwest we help clients from every sector, including human service agencies, health centers, schools, affordable housing developers, and healthy food grocery operators. Staff contribute extensive business experience and an unrivaled connection to the mission of IFF to the clients we serve. Equity, Diversity, and Inclusion Partnering to create thriving communities is at the heart of everything we do. We leverage knowledge, capital, and resources to advance equitable and transformational outcomes in under-resourced communities, guided by our commitment to be an inclusive, anti-racist and anti-oppressive institution that honors communities as asset-rich and as experts in their own stories. Basic Job Function The Partnership Manager is responsible for the active management of IFF loans post-close by monitoring borrower compliance, assessing areas of risk, evaluating a borrower’s long-term sustainability, identifying new opportunities for IFF Capital Solutions and Real Estate Solutions, and proactively mitigating potential loan defaults. IFF is looking for candidates with a commitment to the work we do who can demonstrate their creativity, diligence, enthusiasm, growth-mindset, thoughtfulness, and passion to make meaningful change in the areas of economic and racial justice. Requirements Core Responsibilities: 1. Manage a portfolio of 60-80 borrowers and loans, including: • In coordination with originating lender, serve as a borrower’s primary post-close contact for monitoring, servicing, modifications, and new loan requests and RES engagements., • Establish regular and proactive connectivity with borrowers to best match IFF products and services with organizational needs., • Post-close review of loan terms and conditions to verify all necessary information is in the loan systems in order to properly monitor ongoing compliance and key reporting and performance data., • Regular collection, review, and analysis of financial and other reporting information for risk monitoring and updated risk recertification., • Identify and elevate themes across the portfolio and keep up with relevant sector and/or geographic challenges and opportunities., • Conduct site visits in accordance with IFF Loan Policy Requirements to assess a borrower’s financial health, check collateral condition when warranted, and collaboratively identify potential risks and opportunities with borrower., • Work with originating lender and other staff as appropriate to address compliance needs, payment delinquency, and any required modification to loan terms and conditions., • Make recommendations on loan risk rating downgrades and upgrades, and perform analysis on risks to borrower funding sources, collateral, and changes in borrower leadership., • Maintain accurate and complete loan files on IFF systems and support requests for borrower and IFF Portfolio information as needed. 2. Implement IFF delinquent and monitored loan procedures and policies as required: • Monitor borrower delinquencies to resolve payment challenges and other borrower related issues, implement default processes including managing notice and other legal requirements with support from IFF Legal team, maintaining timely risk rating updates based on IFF risk rating concepts and policy., • Proactively manage borrower delinquencies through meeting with borrowers, requiring, obtaining, and reviewing borrower financial and cash flow statements, and developing action plans for bringing delinquent borrowers current on payments., • Discuss nonperforming loans/borrowers with Managing Director of Partnership Management, and if appropriate, make recommendations to transfer customers to Resolution Strategies using the Resolution Strategies Transfer Form., • Remain in communication with Resolution Strategies Partnership Managers and available to re-engage borrower if loan/borrower begins to perform again and risk rating improves. 3. Work with Capital Solutions staff to support compliance with portfolio and collateral monitoring procedures, assess, and test portfolio quality: • Support maintenance of a robust tracking system for borrower, loan, and collateral reporting/monitoring/compliance requirements., • Identify and share key trends and risks observed that may impact portfolio sectors and geographies. Support overall portfolio health by participating in regular reviews and stress testing., • Recommend modification to policies, procedures, and risk rating methods to improve risk identification and mitigation. 4. Work collaboratively with Closing and Construction Loan Administration team on borrowers with active construction loans to ensure compliance and line of sight through construction period., 5. Perform other projects as assigned. No job description can be entirely comprehensive, and the jobholder will be expected to carry out such other duties as may be required from time to time and are broadly consistent with the job description and status of the position within the organization. Performance Measures: • Achieve lending and program goals for portfolio performance, risk identification, and relationship deepening., • Recommend solutions to identified issues and challenges relating to loan program implementation., • Cultivate a culture of openness in information sharing. Encourage open communication, cooperation, and sharing of knowledge., • Accurate, thorough, and transparent assessment of risks, optimal solutions, and costs to remediate, including costs to carry nonperforming loans., • Model personal accountability that promotes ownership and engagement., • Build and maintain effective working relationships with colleagues, peers, and external partners., • Value and support differences in others and contribute to an inclusive work environment., • Demonstrate the willingness and ability to communicate effectively with people with diverse backgrounds and experiences, fostering a collaborative and caring community., • High level of work satisfaction with both internal colleagues and external partners and collaborators. Position Qualifications: Education: Bachelor’s Degree preferred, preferably in business, accounting, finance, or community development. Or 5+ years’ equivalent experience in a similar position. Previous Experience: · Two years of experience in commercial real estate or nonprofit lending required. · Experience working collaboratively with internal and external partners to find dignity infused solutions to challenges. · Some experience in areas of accounting, financial analysis, or evaluating credit for nonprofit organizations, commercial, small business, or industrial borrowers. · Ability to perform financial statement analysis including spreading financial statements and assessing cash flow metrics. Additional Requirements: Regular travel throughout the Midwest region; occasional early start or extended hours and evening or weekend work. Standard Benefits: Medical, dental, and vision insurance Paid time off 401(k) retirement plan with employer contribution Life Insurance Short and long term disability Work-Life Balance Benefits: Hybrid workplace Summer Fridays Employee Development Benefits: Professional development stipend Mentorship program Miscellaneous: Wellness programs Employee assistance Referral Bonuses IFF does not offer the following: • relocation package, • 100% remote, • provide sponsorship to applicants who require or will require a work permit. Check off only some boxes in the requirements listed above. Studies have shown that marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every qualification. So, if you're excited about this role, we encourage you to apply. Application Instructions: Please visit the ___ section of our website to apply online. IFF values equity, diversity, and inclusion as part of its mission to strengthen nonprofits and the communities they serve. IFF is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.

What's the Short Version? The DSaP Developer is responsible for working directly with stakeholders in Distribution, IT, and other SanMar Business areas to develop, design, improve, and support the technology-based solutions of SanMar's distribution facing systems and processes. This role is key in ensuring solutions are maximized for stability, scale, and performance. Operational requirements include a general understanding of inventory optimization concepts, and a functional knowledge of distribution best practices. Technically, the position requires an understanding of SQL, database concepts, enterprise reporting platforms, and web application development plus, an understanding of distribution delivery components like RF, voice, label generation, warehouse management, and parcel management. What Will You Be Doing? • Work across all stakeholder areas to translate business requirements into high performing solutions that meet the business needs and ensure the best operational practice., • Monitor, identify, design, and deliver changes to system environments from end user feedback to improve software performance and fix software defects., • Act as consultant and change steward in the optimization of current solutions and the technical development of new solutions., • Provide day-to-day delivery of system features and functionality to improve distribution performance, throughput and quality., • Design, code, debug, review, and unit test Distribution facing systems., • Configure, troubleshoot, and refresh platform and infrastructure components as needed., • Define and document test cases as required for build verification; cross-functional involvement in build and User Acceptance testing activities as required., • Work closely with IT support analysts, DC staff, and DSaP team members to quickly research, diagnose, and troubleshoot real-time issues, including equipment, platform, or application related issues., • Provide Tier III functional support for Distribution or IT related incidents with the awareness to escalate to other technical resources as appropriate., • Provide onsite hands-on guidance and support for floor-level implementations, enhancements, and issue resolution as needed., • Create quality documentation on systems, tools, and processes for internal team and IT Service Desk use., • Perform other duties as assigned., • Comply with all policies and standards. What Are We Looking For? • Bachelor's Degree in IT/Computer Science, Supply Chain, or related field, or equivalent experience, • 1-3 years of experience in SQL Server development and/or administration, • Experience in C#, .Net, PHP, or similar object-oriented programming language, • Experience in scripting and automation utilizing Microsoft PowerShell is preferred, • Solid subject matter expertise on the functional use of technology-based distribution systems: experience with solutions such as Infios / Körber (HighJump) / WMS, Voice and RF WMS equipment or other point-of-pick hardware, ProShip / Parcel management, Conveyor hardware/software interfaces, Databases/reporting tools, • T-SQL query development experience in a mixed environment desired, • Knowledge of modern HTML/CSS desired, • Experience working with MariaDB / MySQL databases desired, • Experience with message queueing and structured data formats including XML and JSON is desired, • Understanding of database administration and database modeling concepts, • Demonstrated ability and flexibility to quickly, and constructively, adapt to change and ambiguity in the work environment, • Organized, thorough, detailed, self-sufficient problem solver, • Strong verbal and written communication skills, • Ability to travel occasionally, maximum = 50% What's Our Offer? Salary Range: You`ll earn between $100,000 - $140,000 annually, depending on experience. Bonus: You`ll be eligible for an annual discretionary bonus up to 10% of base salary. Paid Time Off: You`ll accrue paid time off on a bi-weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off. Additional Benefits: • Comprehensive medical, dental, and vision benefits, • 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle, • Life insurance, • Short/long-term disability coverage, • Paid maternity/paternity leave, • Pet insurance What Should You Expect? Remote: While performing the duties of this job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is frequently required to use hands to finger, handle or feel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Ability to work on computer for multiple hours with frequent interruptions. SanMar's Eastpointe office is located near Seattle, WA and our standard working hours are 8:00-5:00 PST. Quarterly travel may be required.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Customer Success Manager on our Public Sector team, you’ll help U.S. government and public sector organizations realize meaningful business outcomes with the GitLab DevSecOps platform. You’ll turn pre-sales command plans into clear, actionable objectives, guide customers through their adoption journey, and enable them on common Git, CI/CD, and DevSecOps best practices so they can deliver secure software more efficiently. Acting as a trusted liaison between your customers and GitLab Support, Product Management, Engineering, Sales, and Professional Services, you’ll own a portfolio of accounts and focus on increasing adoption, retention, growth, and overall satisfaction while staying current on GitLab product releases. This role is based in the United States public sector space and is best suited for a United States Person who is comfortable working cross-functionally, managing complex projects, and representing the voice of the customer across GitLab. • Partner with Public Sector customers to translate pre-sales command plans and desired business outcomes into clear, actionable objectives., • Guide customers on how to use the GitLab platform effectively, drawing on common best practices, DevSecOps principles, and typical Git workflows and branching strategies., • Map and manage the customer journey, and coach customers on how to adopt new GitLab use cases over time., • Act as the primary GitLab liaison for your customers, coordinating responses to questions, issues, and escalations by working closely with Support, Product Management, Sales, Professional Services, and other teams., • Own a defined book of business with responsibility for driving adoption, retention, expansion, and overall customer satisfaction., • Stay current on GitLab releases and help customers understand and apply new features to their environments and use cases., • Use project management skills to plan, track, and deliver customer enablement and success initiatives across multiple stakeholders., • Eligibility as a United States Person (U.S. citizen, lawful permanent resident, refugee, or asylee), in line with government requirements for this role., • Background in Customer Success or a similar customer-facing role with a track record of driving satisfaction, adoption, and retention., • Experience partnering with customers to connect technical capabilities to business outcomes and define measurable objectives., • Understanding of Git and common branching strategies, along with familiarity with the software development lifecycle and development pipelines., • Knowledge of continuous integration, continuous deployment, and DevSecOps concepts and how customers apply them., • Ability to manage a portfolio of customers of varying sizes in the public sector, balancing priorities across multiple stakeholders., • Strong verbal, written, presentation, and organizational skills, with the ability to explain technical topics in clear, simple language., • Demonstrated project management, analytical, and problem-solving skills, with openness to learning and applying transferable skills in new situations. The Customer Success Manager role sits within our Public Sector Customer Success team, which partners with United States government and public sector organizations to help them realize ongoing value from the GitLab platform. We own the post-sales relationship, driving adoption, retention, and growth by aligning GitLab capabilities to each customer’s mission, enabling them on DevSecOps best practices, and coordinating cross-functionally with Sales, Support, Product Management, Engineering, and Professional Services. Our team members work in an all-remote, distributed environment and collaborate asynchronously across time zones, using GitLab’s tools and processes to stay aligned while we tackle opportunities such as expanding use cases, improving customer return on investment, and simplifying engagement with the broader GitLab ecosystem. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $88,200 - $189,000 USD How GitLab Supports Full-Time Employees • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

Hi-Altitude / Stonehenge Health | Health & Wellness | Remote (California-Based) Stonehenge Health is a California-based health and wellness brand under the Hi-Altitude family of health-forward lifestyle brands. Through science-backed, thoughtfully formulated products, Stonehenge Health supports elevated wellness routines dedicated to helping people feel their best, so they can fully enjoy life's meaningful moments. As part of our marketing and e-commerce team, the Shopify Developer will play a key role in developing and maintaining our Shopify storefronts, landing pages, and other digital environments, supporting technical enhancements and optimized shopping experiences that deliver five-star customer experiences and targeted revenue goals. This position reports to our Senior Shopify Developer and offers an opportunity to refine your technical skills, gain experience in cross-functional collaboration, and contribute to shaping the future of our organizational e-commerce strategy for our expanding portfolio of health, wellness, and beauty brands. Familiarity with the supplement industry or an interest in the health, wellness, and beauty industries is a plus and preferred. • Build, customize, and optimize Shopify themes and landing pages using Liquid, HTML5, CSS3, JavaScript (including frameworks like React.js or Vue.js), and JSON., • Ensure all digital environments are developed with a mobile-first approach, prioritizing load times and optimizing content settings for speed., • Stay current with e-commerce trends, Shopify platform updates, emerging technologies, and new tools that can enhance the customer journey and overall site performance., • Continuously refine checkout processes, upsells, cross-sells, and subscription models to improve conversion rates, increase average order values, and other targeted KPIs., • Implement sustainable coding practices., • Collaborate and support cross-functional team requests., • Recommend and support the integration and maintenance of industry-leading Shopify apps and vendor platforms to improve overall performance.(e.g., ReCharge, Klaviyo, ReBuy, AfterSell, Okendo)., • Translate wireframes and concepts into functional, visually appealing interfaces in collaboration with designers and developers., • Participate in peer reviews and test cycles to ensure code quality and proper functionality before deployment., • Conduct regular storefront and landing page audits & resolve issues in a timely manner., • Support version control protocols using Git and CI/CD tools for staging and deployment., • Assist in site monitoring and debugging performance issues or customer-reported bugs., • Utilize Shopify Analytics, GA, & other tools to monitor site performance & user behavior., • Develop and implement A/B tests to evaluate design and functionality., • Utilize A/B testing and data-driven insights to enhance digital experiences continually., • Support the implementation and maintenance of security best practices, including regular updates, backups, and vulnerability assessments., • Support contingency plans to address data breaches, downtime, or system failures., • Support compliance practices by implementing and maintaining global regulations, such as ADA, GDPR, CCPA, and PCI-DSS standards across digital environments., • Prioritize accessibility compliance (WCAG) to provide inclusive shopping experiences., • 3–5 years of hands-on experience with Shopify theme development (Liquid, HTML, CSS, JS)., • Familiarity with Shopify Admin API and GraphQL API., • Experience with Single Page Application principles. Experience with frontend frameworks (Vue, React) is a plus., • Proficient in responsive design, mobile optimization, and SEO best practices., • Experience with tools like Git and CI/CD workflows., • Understanding of accessibility compliance (WCAG), cross-browser/device testing, and best practices for ensuring fast and scalable websites., • Strong communication skills with the ability to collaborate across teams., • Attention to detail and commitment to quality execution., • Proactive learner with a growth mindset., • Comfortable working in a fast-paced, remote environment., • Self-organized and able to manage multiple priorities effectively., • Bachelor’s degree in Web Development, Computer Science, or related field (or equivalent experience)., • Required: 3–5 years of experience in Shopify development., • Portfolio of Shopify storefronts and landing pages or similar projects, • Familiarity with e-commerce health/wellness or supplement brands is a plus., • Experience with third-party e-commerce apps like ReCharge, Klaviyo, Yotpo, or Rebuy, • Shopify certifications or coursework preferred., • Competitive Salary: $115,000 to $125,000 annually + bonus compensation, depending on your experience, • This is a fully remote position. PST Required., • Flexible time off + 9 annual company holidays, • Your Birthday is a paid vacation day - take the day to celebrate your awesomeness!, • 100% company-paid base plan Medical, Dental, and Vision Insurance for employees, • 100% company-paid Life Insurance and Short-Term Disability Coverage, • 3% Employer contributions to 401(k) regardless of employee participation! (Free money), • Matching charitable contributions up to $2,500/year, • $1,200/annual Work from Home (WFH) stipend, • Employee recognition and rewards program, • Calm app subscription, • Pet insurance, • Free monthly employee product samples and team discounts, • Employee Referral Program, • Professional development fund for employees (We love HI-ER Education), • And a collaborative, innovative work culture! At Stonehenge Health, we believe wellness should support life, not complicate it. If you're a performance-minded designer who cares deeply about crafting thoughtful, effective e-commerce experiences, we'd love to meet you. Stonehenge Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive, welcoming environment for all.

At Two Six Technologies, we build, deploy, and implement innovative products that solve the world’s most complex challenges today. Through unrivaled collaboration and unwavering trust, we push the boundaries of what’s possible to empower our team and support our customers in building a safer global future. Product Director Do you want to build information technology that is used operationally in major conflicts around the world? Use your Product Leadership experience to make a difference in achieving USG non-kinetic policy objectives overseas. The Pulse Suite of products is the industry-leading technology for conducting information and psychological operations to advance USG mission globally. Known for being the software that Delivers in times of crisis, conflict, and competition, the Pulse Suite includes technology for: • Outreach to target audiences around the world on the devices they already use, • Planning tools that transform opportunity into action, • Identifying opportunities to take control of the message when adversaries are attempting to control the narrative space The Pulse Suite is built on a state-of-the-art agentic AI platform. Teams are putting the latest technology advancements to work on mission objectives in an AI system that is action-oriented, trustworthy, and human-in-the-loop. We want to hear from you if you are: • A leader in exceptional product tradecraft, experienced in managing strong product managers and UX designers, • Able to coach product tradecraft and create value through investing in the skill sets of others on your team, • A builder, passionate about the craft of creating exceptional products and applying “just now available” technologies to solve enduring customer problems, • A strategist, able to isolate the problem that must be solved to create exceptional value for customers and improve our competitive positioning, • Grounded in military or intelligence culture and acquisition cycles through either prior service, or work on military or intel products This is a fully remote position with flexibility to manage your day around collaboration with your team. DC location is preferred but not required. Some travel (10-20%) will be required to interface with our customers and Two Six employees collaborating on cleared programs. What you will do: • Manage and coach product manager and UX designer direct reports, continuing to recruit and manage the hiring process to retain a team of top-caliber talent, • Work with your team, customers, stakeholders, and the content team to crystalize and communicate a product portfolio vision and strategy inside and outside the company, • Collaborate with sales, growth, and other go-to-market teams to understand our competitive landscape and positioning, and identify key product investments to sustain and grow market dominance for our category, • Collaborate with your cross-functional leadership team and company executives to create the best possible environment for teams to succeed, • Provide top-down direction while also taking bottom-up feedback and recommendations, • Achieve key product objectives including authority to operate on classified systems, • Be a leading example of the product operating model and product best practices, and drive change towards a user-centered culture across the company where this can thrive, • This leadership position is expected to innovate alongside teams, filling gaps where necessary. It’s an ideal mix for leaders who still want to remain builders., • Be open and flexible to jump in where help is needed What you will need (basic qualifications): • Experience creating products for government users, particularly in environments with limitations on technology access, • Experience with information operations, intelligence, or targeting missions and markets, • Experience with agentic AI, generative AI, natural language processing, large language models or advanced analytics, particularly deployed in production environments at scale, • Experience with B2B products with a heavy product support component or consulting practice, • Interest in supporting US government missions to counter foreign adversary and non-state actor propaganda and disinformation Clearance Requirement: Eligibility to obtain government clearance if required/needed. #LI-JS #LI-JB1 Two Six Technologies is committed to providing competitive and comprehensive compensation packages that reflect the value we place on our employees and their contributions. We believe in rewarding skills, experience, and performance. Our offerings include but are not limited to, medical, dental, and vision insurance, life and disability insurance, retirement benefits, paid leave, tuition assistance and professional development. The projected salary range listed for this position is annualized. This is a general guideline and not a guarantee of salary. Salary is one component of our total compensation package and the specific salary offered is determined by various factors, including, but not limited to education, experience, knowledge, skills, geographic location, as well as contract specific affordability and organizational requirements. Salary Range $178,900 - $268,500 USD Looking for other great opportunities? Check out ___ for all our Company’s current openings! Ready to make the first move towards growing your career? If so, check out the ___! This will give you step-by-step directions on applying, what to expect during the application process, information about our rich benefits and perks along with our most frequently asked questions. If you are undecided and would like to learn more about us and how we are contributing to essential missions, check out our ___ page! We share information about the tech world around us and how we are making an impact! Still have questions, no worries! You can reach us at ___. We are happy to connect and cover the information needed to assist you in reaching your next career milestone. Two Six Technologies is an Equal Opportunity Employer and does not discriminate in employment opportunities or practices based on race (including traits historically associated with race, such as hair texture, hair type and protective hair styles (e.g., braids, twists, locs and twists)), color, religion, national origin, sex (including pregnancy, childbirth or related medical conditions and lactation), sexual orientation, gender identity or expression, age (40 and over), marital status, disability, genetic information, and protected veteran status or any other characteristic protected by applicable federal, state, or local law. If you are an individual with a disability and would like to request reasonable workplace accommodation for any part of our employment process, please send an email to ___. Information provided will be kept confidential and used only to the extent required to provide needed reasonable accommodations. Additionally, please be advised that this business uses E-Verify in its hiring practices. By submitting the following application, I hereby certify that to the best of my knowledge, the information provided is true and accurate.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As an Engineering Manager for the Authentication Experience team, you will lead and empower a strong development team that owns the overall experience that surrounds signing in to and unlocking 1Password. This is the first point of entry into the 1Password apps across the board. Our focus is on integrating tightly with our authentication stack to make this a seamless and delightful experience for our customers, which include both business and consumer end users. You will be responsible for tactical execution by the team, helping to coordinate activities such as cycle planning, design reviews, and project planning. You will also be responsible for hiring and coaching world-class talent for your team. An ever-increasing number of individuals, families, and businesses are using 1Password every day, and 1Password needs to scale accordingly. Come help us make it easier than ever for those people to get started! This is a remote opportunity within Canada and the US. What we're looking for: * You have +3 years experience in a role where you were responsible for managing a team of software engineers and everything that comes with it. * You have significant hands-on development experience (preferably in the app space) and have engineered your way out of many complex, unscoped problems. Having lived the life of a senior developer before, you leverage your own experience to coach and train up the developers on your team. * You have 1+ years of experience working in the authentication and identity domain. * You have an understanding of authentication standards and protocols (OAuth 2.0, OpenID Connect, SAML, WebAuthn, passkeys, MFA). * You have successfully coordinated and delivered large scale projects before that touched multiple areas of the business, product, or underlying architecture. * The ability to create and maintain a positive, healthy team environment in which everyone is supported, encouraged, and meaningfully challenged to do great work. You motivate and inspire others. After meeting with you, people get back to their job with more energy. You are a force of positivity and lift people up when they need it. * You enjoy having the freedom and responsibility to make final decisions on most everything for your team. Handling tough problems gives you energy and you can make the hard decisions even when there isn’t much information to go on. * You are someone who is ready to roll up their sleeves and get to work themselves on technical challenges. * You are capable of driving the delivery of projects, and creating roadmaps for future work. Bonus points for: * Experience managing remote and distributed teams. * User experience/design background. * Experience with Kotlin, Swift, Rust, JavaScript, Go, or related languages. What you can expect: * Manage engineers and develop engineering leads. Foster an environment of innovation, execution, and collaboration. * Work to scope and plan key deliverables for projects and initiatives with the team. * Drive execution with an emphasis on iterations and deliverables, quality, velocity, and communication. * Provide technical leadership to developers both in your team and across the engineering organization. * Grow a team of strong engineers to create an inclusive workplace. * Continue scaling a highly specialized engineering team by working with a team of Engineering Managers to continuously refine hiring, onboarding, and development processes. USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $171,000 CAD and $248,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As the Engineering Manager for the Console UI team, you’ll lead and grow a frontend-focused engineering team responsible for shaping the user experience of a new, strategic platform initiative at 1Password. You’ll support a team building the admin and developer-facing interfaces that make complex security and infrastructure capabilities usable, intuitive, and trustworthy. You’ll partner closely with Product, Design, Identity, Security, and Backend Platform teams to translate foundational runtime systems into clear workflows for configuring machine identities, managing secure integrations, defining access controls, and auditing activity. This is not a feature team working at the edges. It is a foundational team defining how customers experience an entirely new layer of 1Password. You’ll mentor engineers, create a strong culture of frontend excellence, and help establish technical direction for a UI surface that must scale in both complexity and impact. You’ll balance rapid iteration with long-term architectural thinking, ensuring the Console evolves into a cohesive, reliable experience as the platform grows. This role requires comfort operating in ambiguity and helping shape both product and organizational boundaries as the platform evolves. This is a remote opportunity within Canada and the US. What we're looking for: * Experience managing and mentoring a team of front-end or full-stack developers in a product environment * A track record of delivering impactful user-facing features with predictable execution * Strong product and UX instincts, especially when translating complex technical systems into intuitive experiences * Technical fluency in modern frontend architectures and the ability to engage deeply in architectural discussions * Experience defining team direction and roadmaps in partnership with Product and Design * Strong cross-functional collaboration skills across engineering, security, and platform teams * Clear, effective communication skills across levels of the organization * Experience leading remote or distributed teams across multiple timezones What you can expect: * Lead, mentor, grow, and retain a high performance team of developers building the core front-end admin and developer-facing experiences for a new strategic platform initiative * Define the team’s mission and direction, translating company strategy into a clear roadmap and actionable execution plan * Deliver high-quality user-facing systems on time, driving measurable customer and business impact through clear goals, prioritization, and delivery practices * Partner closely with Product, Design, Identity, Security, and Backend teams to align roadmaps, manage dependencies, and build cohesive, intuitive workflows on top of complex systems * Establish and evolve the frontend technical strategy in collaboration with senior and staff engineers * Maintain a high bar for usability, accessibility, performance, security, and long-term maintainability * Foster a healthy, inclusive team culture rooted in accountability, ownership, and continuous improvement * Actively manage performance, hire thoughtfully, and support meaningful career growth for your team USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $171,000 CAD and $248,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. The Senior Director of Engineering, Product and Design Operations will report directly to the CTO and is responsible to continue to build and scale the operating system for our EPD organization. The Sr. Director sets the department’s strategic direction, oversees operations, drives delivery, and develops a high-performing team to achieve impactful results. This leader will unify Engineering Operations and Product Operations into a single, high-leverage function that drives delivery predictability, portfolio visibility, and execution excellence. This is a remote opportunity within Canada and the US. What we're looking for: * Experience: 8+ years of experience in Engineering Operations, Product Operations, Technical Program Management, or similar leadership roles. At least 5 years in a leadership role, preferably within the SaaS or cybersecurity industry. Bonus points to candidates that have led a company through IPO as an Operations Leader. * Proven track record of delivering success enabling multi-team, complex, infrastructure-heavy delivery and building operational systems from scratch in a scaling company * Comfort operating amid ambiguity and designing clarity. * Data-driven with the ability to translate metrics into decisions. * Executive presence and ability to influence senior technical leaders. * Strong business acumen with expertise in AI, security infrastructure, developer platforms, or highly technical environments strongly preferred. * Demonstrated success enabling multi-team, complex, infrastructure-heavy delivery. * Exceptional analytical and strategic thinking skills, with the ability to develop and execute strategic plans that drive measurable results. * Extensive experience in operational excellence, including process and system optimization, scalability, and the development and management of performance metrics. * Proven success in collaborating effectively cross-functionally with senior leaders (including C-Suite) and teams. * Outstanding communication and interpersonal skills, with the proven ability to influence across the company, using expertise, executive presence, strategic insights, and diverse influence strategies. * Experience in successfully leading and sustaining transformational initiatives in fast-paced, complex, and dynamic environments. * Strong history of building, developing and scaling high-performing teams. What you can expect: * Strategic Leadership & Partnership: Partner with CTO, CIO/CISO and EPD leadership to develop and execute the department's vision and roadmap, aligning with company strategy. Analyze trends and translate strategy into operational plans, proactively addressing scaling bottlenecks. Support executive and board-level planning/reporting. * EPD Operating Model & Enablement: Update for scale and implement the end-to-end EPD operating model. Establish scalable planning frameworks (annual, quarterly, sprint), execution rhythms, and decision-making governance. Build cross-functional connectivity (Product, Engineering, Design, Marketing, and GTM). Improve delivery predictability, velocity, and quality via portfolio, capacity, and dependency management. Remove systemic execution friction. * Operational Excellence & Process Maturity: Assess and improve department structure, processes, and systems to boost scalability and operational excellence. Mature product lifecycle management and implement engineering effectiveness frameworks (DORA, flow metrics, reliability KPIs). Establish best practices for release, incident, and change management. Support technical planning for infrastructure/AI systems. * Visibility & Performance Metrics: Define and manage KPIs aligned with organizational objectives. Develop real-time visibility into roadmap progress, delivery health, risks, and outcomes. Implement KPI frameworks across product, engineering, and operations. Design clear, low-bureaucracy dashboards and reporting systems for leadership insight into trade-offs and resource allocation. Track performance and hold teams accountable for business outcomes. * Cross-functional Collaboration & Initiatives: Cultivate senior leader relationships to ensure strategic alignment, optimize resources, and drive collective outcomes. Lead key strategic growth and efficiency initiatives. Represent the department in senior leadership forums. * Scaling Systems & Change Management: Build processes and implement necessary tooling (PLM, roadmap, capacity models) that are scalable. Lead and sustain organizational change initiatives, transitioning from startup scrappiness to operational rigor. * Team Leadership & Talent Development: Lead a high-performing EPD Operations organization. Coach and mentor direct reports, evaluate talent, and implement development plans. Drive a high-performance culture reflecting company values, fostering psychological safety, ownership, and agility. Champion employee experience initiatives. * Financial Oversight: Partner with Finance to oversee the departmental budget, ensuring efficient resource allocation and cost control. Monitor financial performance and identify improvement opportunities. * Customer/Industry Relationships: Establish and maintain strong relationships with relevant external customers, partners, vendors, and industry contacts to achieve strategic goals. Sr. Director, Engineering & Product Operations Outputs First 30 Days: Diagnose & Align Theme: Understand before changing. Build trust before redesigning. Objectives * Build strong relationships across Engineering, Product, Design, and cross-functional partners. * Assess the current operating model (planning, roadmapping, tooling, metrics). * Identify systemic delivery bottlenecks and visibility gaps. * Evaluate current EngOps and ProdOps capabilities. Outputs * Clear current-state assessment. * Top 3–5 operational risks and friction points. * Prioritized 90-day action plan. * Initial org design direction for unified Ops function. Days 31-60: Design & Activate Theme: Introduce structure without slowing momentum. Objectives * Define and pilot a standardized quarterly planning and portfolio process. * Launch executive-level delivery visibility (dashboards, risk tracking). * Apply strong program management to 1–2 high-impact initiatives. * Clarify roles, ownership, and governance across EPD. Outputs * Live portfolio-level reporting. * Documented planning and execution cadence. * Clear operating model for unified Eng/Product Ops. * Early wins in predictability and transparency. Days 61-90: Institutionalize & Scale Theme: Move from reactive execution to predictable delivery. Objectives * Roll out operating rhythm across all EPD teams. * Formalize dependency management and risk escalation. * Improve roadmap confidence and delivery predictability. * Align portfolio allocation tightly to company objectives. * Finalize org structure and hiring plan. Outputs * Fully functioning EPD operating system. * Measurable improvement in delivery visibility and confidence. * Board-ready reporting framework. * 12-month operational maturity roadmap. The Shift by Day 90 From: * Fragmented visibility * Reactive coordination * Hero-driven delivery To: * Transparent portfolio management * Predictable execution * System-driven scale USA-based roles only: The annual base salary for this role is between $272,000 USD and $408,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $254,000 CAD and $381,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

About KariusKarius is a venture-backed life science startup that is transforming the way pathogens and other microbes are observed throughout the body. By unlocking the information present in microbial cell-free DNA, we're helping doctors quickly solve their most challenging cases, providing industry partners with access to the microbial landscape to accelerate biomarker discovery and clinical trials, discover novel microbes, to ultimately reduce patient suffering worldwide. Position SummaryKarius is on a mission to help clinicians do more for their patients by bringing the genomic revolution to infectious disease diagnosis. The Customer Success Representative is responsible for providing top-notch support to all of Karius customers including physicians, laboratory personnel, and hospital administrators as well as providing support to field sales team members. ***Ability to work from 7:00 AM to 4:00 PM, Pacific Time, Friday to Saturday. Why Should You Join Us?Karius aims to conquer infectious diseases through innovations around genomic sequencing and machine learning. The company’s platform is already delivering unprecedented insights into the microbial landscape, providing clinicians with a comprehensive test capable of identifying more than a thousand pathogens directly from blood and helping industry accelerate the development of therapeutic solutions. The Karius test we provide today is one of the most advanced solutions available to physicians who aim to deliver better care to many otherwise ineffectively treated patients. Our test is the result of some incredible work done by our scientists, statisticians, engineers, and physicians, all driven by the same mission. You, as part of the Karius team, will be able to see how directly your work has a life-changing impact on people, and at scale. Reports to: Manager, Customer Success Location: Redwood City, CA (Hybrid) or Remote (USA) Primary Responsibilities• Provide high-quality support via phone, email, and help tickets for any inbound customer requests• Communicate with laboratory personnel and physicians to obtain necessary information regarding samples processed by Karius and provide status updates• Liaise with the Medical Affairs team for escalations regarding Karius test results• Liaise with production laboratory personnel regarding sample processing and reporting issues• Liaise with Sales and Business Development teams to provide support for customer needs What’s Fun About the Job?Karius is operating at the edge of what is now known to be possible in infectious disease diagnostics. With that, comes a wave of new and incredible challenges and opportunities. To deliver on that value, you will be tapping into some of the most advanced technologies, architecting and innovating where the current solutions simply don't suffice. You will get to see how much your work really matters. Travel: No travel required. Physical RequirementsSubject to extended periods of sitting and/or standing, vision to monitor, and moderate noise levels. Work is generally performed in an office, lab, or clinical environment. Position Requirements• Bachelor’s or higher degree in Biological Sciences preferred.• 3+ years of customer support/service experience in healthcare or related industry - telephone-based support experience, required• Experience working with hospital laboratories and clinicians preferred.• Experience with ticketing systems (Zendesk) and Salesforce, preferred. Personal Qualifications• Ability to handle customer contacts in a professional and knowledgeable manner.• Ability to work independently.• Excellence in the handling of Personal Health Information (PHI).• Excellent verbal and written communication skills.• Basic Office and G Suite skills. DisclaimerThe above job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required. Responsibilities and duties may change or be adjusted to meet the needs of the company, and additional duties may be assigned as necessary. The job description is subject to change at any time at the discretion of Karius. Equal Opportunity EmployerAt Karius, we value a diverse and inclusive workplace and provide equal employment opportunities for all applicants and employees and are committed to honor and invest in the full diversity of people, in our hiring, recruiting and development of employees across the Company. All qualified applicants for employment are encouraged to apply and will be considered without regard to an individual’s race, color, sex, gender identity and gender expression, including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application due to a disability, please contact us at and we will accommodate qualified individuals with disabilities. $20.88 - $31.33 an hour

You are passionate about developing software and enjoy working in a proactive environment to reach your full potential. We are looking for a frontend engineer (m/f/d) on a remote work basis, if you live in Austria or Germany, to increase our motivated cross-functional team. Become a part of it now and grow beyond yourself together with ConnectAd! • You have the mind. 3 years of experience in developing web apps, • You have a technical education (HTL, FH, Uni) in the field of computer science, computer science, software engineering or similar, • You are affine with JAVA script, Livewire, HTML5/SASS and UI/UX design, • You have hands-on experience with cutting-edge web and hybrid app development frameworks such as Cypress.io, • You have in-depth knowledge of current development trends such as CI/CD, TDD, BDD, Mobile and Contract First, • You create secure, stable and user-friendly solutions for responsive web and mobile applications., • As a frontend engineer (m/f/d), you design UI and UX mock-ups and functional prototypes together with company representatives., • At ConnectAd you will work closely with the technical product owner, the scrum team and other stakeholders to ensure usable, accessible and state-of-the-art frontends., • Together with the team, you make architectural decisions and evaluate new technologies or products., • You drive innovation and share your knowledge with other developers and DevOps experts to optimize software development and deployment processes., • Systematically planning, structuring and coordinating processes and tasks is one of your skills?, • Are you quality-oriented and do you attach particular importance to it?, • Do you find it easy to empathize with other people and recognize their needs?, • Do you know how to express ideas and how to actively listen?, • Are you a communicative team player?

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better? The Coding Specialist II reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The PB Coding Specialist II performs Current Procedural Terminology (CPT) and International Classification of Diseases, volume 10 (ICD10) coding through abstraction of the medical record with a focus on more complex encounters and/or has expertise with HCPCs procedural codes. This position has deep understanding of disease process, A&P and pharmacology and acts as a key collaborator with Providers and Clinical areas to ensure the medical record accurately reflects the patient's service. This position trains physicians and other staff regarding documentation, billing and coding, and performs various administrative and clerical duties to support the roles core function. The Coding Specialist II also demonstrates expertise to resolve Optum coding edits. Responsibilities: • Utilizes technical coding expertise to reviews the medical record thoroughly, utilizing all available documentation abstract and code physician professional services and diagnosis codes (including anesthesia encounters, operative room and surgical procedural services, invasive procedures and/or drug infusion encounters). Additionally, may include coding for Evaluation and Management services, bedside procedures and diagnostic tests as needed., • Follows Official Guidelines and rules in order to assign appropriate CPT, ICD10 codes and modifiers with a minimum of 95% accuracy., • Ensures charges are captured by performing various reconciliations (procedure schedules, OR logs and clinical system reports), • Provides documentation feedback to physicians, • Maintains coding reference information, • Trains physicians and other staff regarding documentation, billing and coding., • Reviews and communicates new or revised billing and coding guidelines and information, • Attends meetings and educational roundtables, communicates pertinent information to physicians and staff., • Resolves pre-accounts receivable edits. Identifies repetitive documentation problems as well as system issues., • Makes appropriate changes to incorrectly billed services, adds missing unbilled services, provides missing data as appropriate, corrects CPT and ICD9 codes and modifiers. Adds MBO tracking codes as needed., • Collaborate with Patient Accounting, PB Billing, and other operational areas to provide coding reimbursement expertise; helps identify and resolve incorrect claim issues and is responsible for drafting letters in order to coordinate appeals, • Acts as key point person for Revenue Cycle staff and Account Inquiry Unit staff in obtaining documentation (notes, operative reports, drug treatment plans, etc.). Provides additional code and modifier information to assist with appealing denials. May contact providers for peer-to-peer reviews., • Meets established minimum coding productivity and quality standards for each encounter type, • May perform other duties as assigned. Required: • Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT) or Certified Professional Coder (CPC) certification or Certified Coding Specialist (CCS)., • Zero (0) to two (2) years of experience in a relevant role., • Bachelor's or Associate's degree in a Health Information Management program accredited by the Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM)., • Previous experience with physician coding. Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our ___ section to learn more.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Senior Customer Success Manager guides Mid Market Teams and Business customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity within Canada and the US. What we're looking for: * A proven track record with a 5 years experience in revenue generating roles and a minimum 3 years experience managing a book of business in a SaaS or Tech Customer Success role servicing customers through strategic calls and engagement. * Strong communication skills over email, the phone, and video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic – with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. * Experience with and passion for helping people or businesses use software to be more productive and efficient. You’re passionate about discovering what a team needs in their workplace, and you ask strong open-ended questions that help you learn more about them. * You're technically savvy and enjoy learning new products and translating technical terms for customers who find technology confusing or intimidating. * You have experience and are comfortable in working closely with C-Level executives, and can navigate the nuances of working with different stakeholders to identify and drive value realization * Guiding customers through their lifecycle through email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high adoption rates across their book of business. * Follows defined outreach and follow-up communication processes managing data and activity of customers in tandem with the Onboarding and Account Management teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. * Supports customers within their book of business through the annual renewal process, following defined process to engage with our customers early, and support in closing out renewals on a timely basis with customer satisfaction and retention in mind. * You have experience managing revenue retention as your key metric - supporting your customers to drive tool adoption and prevent risk within your book of business. You are comfortable with identifying opportunities for growth and supporting sales counterparts in driving opportunities forward. * Optional: You have personal experience with 1Password or another password manager. While not required, it’ll help you quickly have confidence in this role. What you can expect: Month 1 * Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. * Learn Salesforce, what and how we track, and the benefits of keeping customer information within it updated. * By the end of the first month, you’ll be able to guide a small sized customer through an intro discussion in our Customer Success process. Month 3 * Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. * Proactively report on customers’ needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. * Build and maintain a healthy account book of customers for whom you are the Success Manager. Month 6 * Have developed your best personal approach and rhythm, analyzed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross-functional peers in internal teams. * Have a steady book of customers with whom you’ve learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. * Hands off cross-sell/upsell opportunities to Account managers and engages enthusiastic customers in advocacy initiatives such as___, case studies and product discussions. * Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, and performance metrics). USA-based roles only: The annual base salary for this role is between $75,000 USD and $105,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $83,000 CAD and $116,00 CAD, and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

Flock Safety is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. Our hardware and software suite connects cities, law enforcement, businesses, schools, and neighborhoods in a nationwide public-private safety network. Trusted by over 5,000 communities, 4,500 law enforcement agencies, and 1,000 businesses, Flock delivers real-time intelligence while prioritizing privacy and responsible innovation. We’re a high-performance, low-ego team driven by urgency, collaboration, and bold thinking. Working at Flock means tackling big challenges, moving fast, and continuously improving. It’s intense but deeply rewarding for those who want to make an impact. With nearly $700M in venture funding and a $7.5B valuation, we’re scaling intentionally and seeking top talent to help build the impossible. If you value teamwork, ownership, and solving tough problems, Flock could be the place for you. Flock Safety is seeking an experienced and passionate UAS Flight Test Engineer to join our team dedicated to advancing Drone as First Responder (DFR) programs. The ideal candidate will play a crucial role in building out and conducting technical testing of different necessary components for DFR systems. In addition to this the candidate will be piloting drones, supporting logistics, and conducting research and development to enhance our DFR capabilities. This position offers a unique opportunity to contribute to cutting-edge technology that saves lives and improves public safety. This position is an on-site position in our facilities located in Atlanta, GA and will require up to 25% domestic travel. The Flight Test Engineer will be an individual contributor responsible for ensuring the reliability and performance of our drone systems, and providing critical insights and improvements for our technology. * FAA Part 107 Remote Pilot Certificate: Required to operate drones for commercial purposes. * Hardware integration experience: Understanding of standard steps for assessing a new component for integration into a larger system. Preferably into an aircraft. * Software familiarity: Ability to work with custom software through a terminal interface. Preferred experience in Python for the ability to write and modify custom testing applications. * Strong Problem-Solving Skills and Attention to Detail: Ability to efficiently identify issues, troubleshoot, and implement effective solutions. * Strong Research Skills: Ability to stay current on emerging drone technologies and industry best practices. * Effective Communicator: Ability to convey technical information clearly to various stakeholders. * Physical Stamina: Ability to stand and be on your feet for extended periods during testing, field operations, and maintenance tasks. Capable of lifting and transporting equipment and hardware weighing up to 55 lbs. * Travel and Outdoor Work: Ability to travel as required for testing, training, and operational missions (estimated 25% travel). Ability to work outdoors over 70% of the time. * Independent and Collaborative Work: Ability to work independently and collaboratively in a startup team environment. * Customer-Focused Mindset: Ability to support internal and external stakeholders effectively. Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day. We prescribe to 90-day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock Safety. The First 30 Days * Meet the team you will be working with and learn about the safety procedures and flight testing environment for your location * Review current standard testing procedures and documentation * Learn about current equipment, aircraft, and systems * Demonstrate UAS piloting capabilities and become a confident Pilot in Command with Flock aircraft The First 60 Days * Identify ways to improve current integration and testing efforts, and develop plans for those improvements * Begin effectively communicating test results to team members and other stakeholders * Display appropriate problem-solving and risk management skills in line with more sophisticated tasks and experimental endeavors 90 Days & Beyond * Contribute more broadly to testing write-ups, and be confident in your ability to generate reports based on longer-term accrued testing data * Contribute continuously to the testing and evaluation of new integrations and systems In this role, you’ll receive a starting salary between $70,800 and $97,350 as well as Flock Safety Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat. 🌴Flexible PTO: We seriously mean it, plus 11 company holidays. ⚕️Fully-paid ___ plan for employees: including Medical, Dental, and Vision and an HSA match. 👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time. 🍼Fertility & Family Benefits: We have partnered with ___, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses. 🧠Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs. 💖Caregiver Support: We have partnered with ___ to provide our employees with caregiver support 💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know. 💻WFH Stipend: $150 per month to cover the costs of working from home. 📚Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more. 🏠Home Office Stipend: A one-time $750 to help you create your dream office. Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together. If you need assistance or an accommodation due to a disability, please email us at . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process. At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level. Flock Safety is aware of fraudulent individuals and agencies falsely claiming to represent our company. All legitimate communication from Flock Safety will come from an email address ending in @___. We do not make job offers through messaging apps, social platforms, or unauthorized third parties, and we will never request payment or sensitive personal information during the hiring process. If you encounter suspicious outreach related to a Flock Safety role, please report it to ___

AcuityMD is a software and data platform that accelerates access to medical technologies. We help MedTech companies understand how their products are used, why customers vary, and identify opportunities for physicians to better serve their patients. Each year, the FDA approves ~6,000 new medical devices. Our solution helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, ICONIQ Growth, and Ajax Health. We’re a high-growth SaaS company scaling rapidly. In this role, you will solve frictions in medical technology adoption by bringing sales reps the tools and information they need to get innovative devices in physicians’ hands. You will do this by building rich, data-driven agentic interactions that span voice, chat, mobile, and desktop interfaces*.* Join AcuityMD's Application Engineering Team, driving the core of our product by empowering VPs, marketers, sales ops, and sales reps. We deliver top-tier solutions for MedTech sales teams to define their markets and identify high-potential opportunities to take their business to the next level. Help us shape the future of MedTech sales strategy and performance with data-driven insights and powerful tools. The Customer Intelligence Team enables MedTech companies to accelerate adoption of cutting-edge medical technology by managing their sales cycles in seamless and context-rich workflows. Help our clients sell more strategically to both current and future users of their tech by embedding market data and AI recommendations into their day-to-day selling motions. We’re partnering with top-10 MedTech companies and are embarking on a journey of rapid feature development to ensure their success. You will be key in delivering impactful, high-quality scalable solutions that make a difference. You'll partner with PMs, Designers, and fellow engineers to build end-to-end agentic experiences across web and mobile. While we focus on delivering great work, we are just as committed to building a fun, collaborative, and supportive team environment – because strong connections help us work even better together! Level up your career while helping us build best-in-class agents to help our users research, develop, market, and sell cutting edge medical technology. • Lead the design and implementation of rich, user-facing interactions that blend traditional data-heavy workflow software interfaces with agentic experiences, including chat-, notification, and voice-driven interactions., • Partner closely with product managers and designers to shape end-to-end user journeys, from early concepts and prototypes through production-ready experiences., • Help us get to the point: translate complex, data-heavy workflows into intuitive interfaces across our web and mobile apps that bring users the precise information and capabilities they need at the time they need them., • Build and iterate on UI and underlying software architectures that support dynamic, stateful interactions with AI-powered systems, while remaining robust, debuggable, and maintainable., • Build across the stack, and collaborate with other engineers to integrate agentic capabilities into real product surfaces, ensuring tight feedback loops between user intent, system behavior, and UI., • Up-level the organization’s ability to quickly experiment and bring high-impact interactions to users: help designers lean more into building, and engineers lean more into designing. Help design and build a system that gives everyone at AcuityMD the ability to improve our AI products., • Own the lifecycle of user-facing features—from prototyping and usability testing through launch, monitoring, and iteration—always grounded in real user needs., • Stay current on emerging patterns in human–computer interaction, AI-driven UX, and modern front-end development, and bring those ideas thoughtfully into production., • 7+ years of professional experience building production software, • You have deep experience building and shipping polished, user-facing software products, with a strong emphasis on interaction design, usability, and product quality., • You are comfortable working at the intersection of engineering and design, and have collaborated closely with designers—or leaned into design work yourself—to shape user experiences., • You have strong client-side engineering skills and have worked extensively building excellent web and/or mobile experiences., • You’re excited about agentic workflows and AI voice interactions, and have experimented with building them at work or independently., • You think in systems and workflows, not just screens, and enjoy designing interactions that evolve over time rather than static interfaces., • You communicate clearly and collaborate effectively with designers, product managers, and engineers to align on intent, tradeoffs, and execution., • You love working on a collaborative, low-ego team to create products that change the way people work. You hold a high bar for craft, clarity, and reliability of those products., • You have a BA/BS or MA/MS in Computer Science, Human–Computer Interaction, Design Engineering, or a related field—or equivalent practical experience., • Familiarity across our stack is a plus. Our stack is primarily Typescript and Python, running on GCP with a PostgreSQL database. We also use Golang, React, Hasura, Elasticsearch, GraphQL, Arrow Flight, Git, Docker, Kubernetes, and Braintrust., • You’ve built agentic workflows end-to-end and shipped them to real users. You’ve experimented with multiple LLM harnesses like Langchain, AI SDK, Mastra, Swarm, AgentKit, CrewAI, etc., and have developed preferences and intuitions around them, • A tour of duty as a designer between engineering roles is a huge plus., • You’ve earned real battle scars from wrangling agents that went very, very off course., • You’ve published public-facing tools, code, or writing that explores the ever-changing limits of LLM capabilities. You must have an eligible work permit in the USA to be considered for this position. AcuityMD is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, market data and may vary from the range provided. Base Salary Range: $175,000-$215,000 • Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health)., • Learning Budget: Reimbursements for relevant learning and up-skilling opportunities., • Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees., • Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work., • Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents., • Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement., • Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings., • Parental Leave: 6-12 weeks of fully-paid, flexible parental leave. The Company: We are builders, who are inspired by our mission to expand patient access to cutting-edge medical technologies. We value working collaboratively to solve hard problems for our customers with simple, innovative solutions. We push ourselves to learn with empathy. We foster an active culture of mentorship and inclusion, and we welcome new team members that share our values. We're backed by Benchmark, Redpoint Ventures, Ajax Health, and several other leading software and medical device investors. Since Acuity launched in 2020, we've brought on customers ranging from publicly traded Fortune 500 companies to innovative growth-stage companies and regional medical device distributors. The Product: AcuityMD uses data and software to help teams collaborate around the complex relationships they have with the users of medical technologies: doctors. Our platform empowers medical technology companies to see how their products are used, understand why outcomes vary, and identify opportunities where physicians or sites of care can better serve their patients. AcuityMD is an Equal Opportunity Employer AcuityMD is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage people of all backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of AcuityMD are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

___ provides a unified digital origination and decisioning platform that helps financial institutions meet the moment. Designed to scale with banks and credit unions at any stage of their digital journey, FIS® Amount™ delivers a seamless, digital-first experience—streamlining everything from loan origination to deposit account opening. With built-in fraud orchestration and risk management, FIS® Amount™ enables financial institutions to control risk across any product while optimizing performance and enhancing security. Our flexible, modular platform is backed by enterprise-grade infrastructure and compliance, allowing institutions to launch new offerings in months, not years. Learn more at ___. We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS? A DAY IN THE LIFE: As an AI Software Engineer, you’ll spend your days architecting and building AI-powered systems that leverage foundational models like OpenAI, Claude, and Llama to solve real business problems. You’ll balance hands-on development of backend services and APIs with designing scalable AI integration patterns, building experimentation frameworks, and ensuring seamless deployment across our technology stack. You’ll work closely with product managers to translate business needs into technical implementations, collaborate with data scientists on model integration, and guide teams on adopting the latest AI capabilities. You’ll drive rapid test-and-learn cycles, prototyping solutions that unlock significant business opportunities. You’ll also champion best practices for responsible AI implementation, ensuring our solutions are scalable, reliable, and maintainable. This role is perfect for an expert generalist who thrives in fast-paced environments and wants to be at the forefront of AI innovation, turning cutting-edge technology into practical business solutions. Team: Embedded within the AI Pathfinder team, collaborating across a cross-functional group of ~8–10 engineers, data scientists, and product managers within the Technology zone Similar job titles: AI Platform Engineer, AI Engineer WHAT WE’LL TRUST YOU TO DELIVER: AI Solution Development • Design and build backend services and APIs that deploy AI-powered features using foundational models, • Implement scalable architectures supporting AI workflows, automation, and data processing pipelines, • Create end-to-end solutions that translate high-level business problems into functional AI implementations, • Build experimentation frameworks enabling rapid iteration and deployment of AI functionalities System Integration & Architecture • Integrate AI services into complex technology stacks, ensuring seamless interoperability, • Connect AI capabilities with microservices, AWS platform components, and Redshift data systems, • Manage complex dependencies across multi-stack environments, • Ensure system reliability, scalability, and maintainability Innovation & Experimentation • Drive test-and-learn cycles with rapid prototyping of AI-driven solutions, • Evaluate and adopt new AI frameworks, tools, and capabilities, • Build proof-of-concept solutions for the company’s most exciting problems, • Stay current with the evolving AI ecosystem to guide technical decisions Cross-Team Collaboration • Partner with product managers to understand and translate business requirements, • Work with data scientists on model integration and optimization, • Coordinate with frontend engineers on API design and feature delivery, • Document system designs, APIs, and workflows for knowledge sharing WHAT YOU LIKELY BRING TO THE TABLE: • 5+ years of backend software engineering with strong Python skills; experience with Java is a plus, • Proven track record designing and developing scalable APIs and distributed services (FastAPI, PostgreSQL, Redis), • Deep understanding of cloud infrastructure (AWS Services, Bedrock), container orchestration (Kubernetes, Docker), and CI/CD pipelines, • Hands-on experience integrating AI/ML services and managing AI API dependencies (OpenAI, Claude, LangChain, vector databases), • Practical knowledge of AI orchestration frameworks and data pipeline tooling (Redshift, Temporal), • Test-and-learn mindset with strong rapid prototyping abilities, • Excellent communication skills for both technical and business stakeholders, • Experience with responsible AI principles, data privacy, and system reliability NOTE: • Most positions are hybrid (3 days onsite) in our FIS Office locations in Chicago (Illinois), Milwaukee (Wisconsin), Atlanta (Georgia) and Jacksonville (Florida)., • Current and future sponsorship not available for this position Privacy Statement • FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the ___. EEOC Statement • FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is ___ supplement document ___, • For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model • Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

About Revolution Space At Revolution Space we're building advanced space systems for the 21st century. Every employee at Revolution Space works on projects that are critical to our company’s future by ensuring our products work on orbit every time. Position Summary: Revolution Space is seeking an experienced senior level test engineer (minimum of 15-year experience) to support critical testing activities on deliverable spacecraft hardware. Duties will include test development, oversight, design, planning and operation. This role is crucial to the successful and timely development of our propulsion system products. Ideally, each candidate has experience with harsh environment testing: more specifically aerospace related testing. A strong emphasis will be on documentation including procedure development and data collection. This role also involves operating tests and data collection. Nearly all work involves advanced aerospace technologies such as vacuum chambers, ion beams and radiation hardened high voltage electronics. The position is full-time, on-site in Boston, Maryland, or remote, and available to be filled immediately. Responsibilities: Creating robust test plans including verification and validation tables Test procedure development for various types of tests Test design for critical flight hardware Oversight of complex, aerospace, environmental, vacuum and R&D testing Test operation and data collection Support of troubleshooting activities Test station support such as build-up, calibration, purchasing and maintenance Documentation of key activities such as test reports, quality control and failures Some oversight of test personnel Required Qualifications Bachelor's degree in a technical field. 15 years integration and test or systems engineering experience Experience with standard lab equipment such as power supplies, oscilloscopes, multimeters, signal generators, thermocouples/temp sensors Experience with qualification and acceptance testing of hardware products Experience with operating and troubleshooting embedded software systems Experience with environmental testing Experience in procedure development Experience working with ESD sensitive hardware Strong written and oral communication skills Proficiency with MS Word & Excel Preferred Qualifications Master’s degree in a technical field. 20+ years of aerospace testing experience Vacuum chamber experience (<1 micro-Torr pressures) Experience with HiPot testers, current probes, temperature meters Experience working in cleanroom environments Aerospace environmental testing Environmental testing experience for harsh environments such as vibration, radiation, shock, thermal, humidity High voltage (up to 5 kV) rated equipment Familiarity with operating and troubleshooting embedded software systems Automated test equipment and data acquisition Experience with any of the following: Labview, Matlab, Python, Altium, SolidWorks, AutoCAD Benefits Paid holidays, sick time and unmetered vacation Excellent health and dental plans with 80% employer contribution 100% company matching 401k plan with immediate vesting Life Insurance Long term / short term disability Education assistance To conform to U.S. Government space technology export regulations, applicants must be U.S. citizens, lawful permanents residents of the U.S., or protected individuals as defined by 8 U.S.C. 1324b(a)(3). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other protected factor.

At Flosum, we are building the world's best software for the modern enterprise. Our team is passionate about crafting elegant, high-performance products that delight our customers and set a new bar for engineering excellence. We combine deep expertise in cloud-native development with a relentless focus on quality, speed, and innovation. Every line of code we ship is built to scale, built to last, and built to make a real difference for the businesses that rely on us. We are a company where technologists lead, ideas win on merit, and shipping great software fast is a core value—not a slogan. If you believe world-class engineering teams are the ones that move quickly and build things right, you'll feel at home here. We are hiring a Director of Software Development to lead a team of 10 engineers building and scaling our Node.js and Salesforce-integrated products. This is a hands-on leadership role for a technical architect at heart who can compress delivery schedules, drive developer velocity, and own the performance of the overall solution. You will be the single point of accountability for turning our roadmap into shipped software—on time, at quality, and at scale. • Lead, coach, and grow a team of 10 full-stack developers across Node.js services and Salesforce customizations., • Drive measurable improvements in developer velocity using DORA metrics: lead time, deployment frequency, change failure rate, and MTTR., • Compress delivery schedules by breaking epics into small, independently shippable slices and challenging inflated estimates with data., • Architect end-to-end solutions spanning Node.js microservices, APIs, event-driven patterns, and Salesforce (Apex, Lightning, integrations)., • Own solution performance: latency, throughput, scalability, and cost—set SLOs and hold the team accountable to them., • Establish estimation, sprint, and release discipline; remove blockers; enforce accountability without burning the team out., • Partner with Product, QA, and Infrastructure to align roadmap, capacity, and dependencies., • Recruit, onboard, and performance-manage engineers; build a culture of ownership and speed., • 10+ years in software engineering with 5+ years leading development teams of 8–20 engineers., • Deep, current hands-on experience with Node.js (Express/Nest, async patterns, performance tuning, microservices)., • Working knowledge of the Salesforce platform—Apex, Lightning Web Components, Flows, REST/Platform Events, and Node.js↔Salesforce integration patterns., • Proven technical architect background: designed distributed systems, API contracts, data models, and performance-critical solutions in production., • Track record of schedule compression—case studies where you measurably reduced cycle time or pulled in release dates without sacrificing quality., • Strong estimation and planning discipline in Agile/Scrum or Kanban environments., • Experience driving solution performance: profiling, caching, query optimization, horizontal scaling, and observability (APM, logs, traces)., • Cloud-native delivery experience (AWS preferred) with CI/CD, IaC, and modern DevOps practices., • Excellent stakeholder communication—can negotiate scope vs. time vs. quality with executives., • Reduce average lead time for changes and increase deployment frequency to meet DORA "high" or "elite" benchmarks., • Ship the current roadmap on a compressed timeline agreed with leadership., • Improve estimate accuracy (commit vs. deliver) to within an agreed tolerance., • Meet or exceed performance SLOs for the Node.js + Salesforce solution stack.

Interested in driving Spotify’s developer portal philosophy among some of the largest and most advanced tech companies? We in Spotify’s Backstage team are looking for a Customer Success Engineer with a unique balance of technical knowledge, an eye for business, and interpersonal skills to kick start the area focused on providing strategic guidance to our customers and automating problem-solving. We’re seeking versatile engineers skilled in web development and customer interaction. Your primary responsibility will be to build and maintain strong relationships with our current customers, ensuring their success and satisfaction with our commercial Backstage products and services. Ideal candidates have a strong background in developer productivity and/or infrastructure, technical consulting, and customer management or similar roles. Join a high-paced, startup-like team of engineers, marketers, business developers, and product managers to drive an entirely new technology-focused business line and distribution channel. We want someone passionate about that type of environment. • Nurture strong relationships with our mid-market segment by providing tools, information & training needed to achieve their desired outcomes, • Capture customer objectives, map out a pathway to achieving them, and measure success using data-driven feedback loops, • Onboard new customers through the implementation process, ensuring a smooth transition, • Identify points of friction in the onboarding and adoption experience, • Represent the voice of the customer with internal teams, including sales, product, marketing, engineering, and customer support to ensure customer satisfaction and resolve any problems or concerns., • Develop and maintain features on our open source platform, Backstage, collaborating with internal teams and the broader open source community to enhance developer experience and platform capabilities., • You have an understanding of how developers work and collaborate within an enterprise environment as well as extensive experience with modern web development and infrastructure, • React, TypeScript, GraphQL, and Node are a part of your tool belt, • Strong analytical and problem-solving skills, with a proactive approach to identifying and addressing customer issues, • Excellent communicator with a strong focus on customer needs & able to explain complex technical concepts to non-technical users, • Having worked in tech consulting or customer management is a bonus, • Experience working with/contributing to ___ is a bonus, • This role is based in New York City, • We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.The United States base range for this position is $125,562-179,374 plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays, paid sick leave. These ranges may be modified in the future.