Customer satisfaction jobs in Miami, Florida - Page 13Create job alerts

Job DescriptionDescription: The Sales Representative is responsible for generating sales of roofing products and services to residential and commercial clients. This role involves identifying new business opportunities, meeting with potential customers, conducting site evaluations, and providing accurate quotes for roofing projects. The representative will work closely with both the operations and production teams to ensure customer satisfaction and the smooth execution of roofing projects. Requirements: Lead Generation and Prospecting: • Identify and research potential clients in the local and surrounding areas., • Develop and maintain a consistent pipeline of leads and sales opportunities., • Meet with prospective clients to discuss their roofing needs, both for residential and commercial properties., • Conduct site visits to assess roof condition, determine the scope of work, and identify any additional services required., • Prepare and deliver detailed roofing proposals and quotes, including cost breakdowns, project timelines, and materials., • Present and explain various roofing solutions, products, and warranties to clients in an easy-to-understand manner., • Negotiate terms, conditions, and pricing with clients to close sales., • Follow up with leads and clients to ensure timely closure of sales., • Maintain regular communication with clients during the sales process and after installation., • Address and resolve any post-sale issues, complaints, or inquiries promptly., • Work closely with the project management and operations teams to ensure smooth handover of projects from sales to installation., • Track and report on sales activities, customer interactions, and pipeline status., • Maintain accurate and up-to-date records of quotes, proposals, contracts, and client communications., • Stay up to date with roofing industry trends, product innovations, and competitors. Education: • High school diploma or equivalent required., • A college degree in business, construction management, or a related field is a plus. (preferred)., • At least 2 years of experience in the roofing industry., • Proven experience managing large-scale roofing projects, production teams, and multiple job sites., • Excellent communication, interpersonal and negotiation skills., • Strong work ethic and motivation to meet and exceed sales targets., • Strong project management skills, with the ability to manage multiple priorities and deadlines., • In-depth knowledge of safety regulations, industry standards, and best practices in roofing production., • Ability to work collaboratively with other departments and stakeholders to achieve company, • Excellent customer service and relationship-building abilities., • Ability to work independently and manage multiple tasks effectively, • Proficient with Microsoft Office Suite, CRM software, Salesforce and general computer skills., • Ability to visit job sites, occasionally requiring walking, standing, or climbing to inspect roofing work or oversee operations., • Occasional travel may be required for site visits, client meetings, or industry events., • A valid driver’s license and reliable transportation., • Ability to work flexible hours, including evenings and weekends if necessary

Job Description Job description Office Administrator- The Office Admin is responsible for employee’s payroll, maintaining all required records for the company, and assisting the Directors with any necessary office functions. Building relationships with both customers, employees and subcontractors is essential. This position is part-time with the possibility of fulltime employment. Responsibilities include but are not limited to the following: Maintaining good communication with all current and prospective customers, employees, and other team members of internal staff Processing and maintaining all required records, to include employee applications, customer applications, certificates, etc. Assisting with daily payroll and invoicing tasks Assisting with scheduling Implement and ensure the integrity of operational standards Assist with ordering materials for current projects Organize and maintain company files Etc. Job Requirements An ideal candidate will possess the following skills and/or characteristics: Able to handle high stress in a fast pace work environment Sense of urgency with the ability to multi-task under pressure Detail oriented. At least 2 years’ experience in administrative field, preferably in a fast paced, multi-tasking environment Excellent communication skills, both written and verbal Highest commitment to customer service and satisfaction Honest and ethical team player Strong computer skills; Ability to learn and work with new programs Company Description Monster grass North Dade is an artificial Turf and Ivy company. We also specialize in all areas of exterior like concrete, pavers, travertine, etc. We are led by 9+ years of industry experience. Monster grass is expanding quickly due to the demand as well as recent francize opportunities.

Job Description Location: Central Florida (Orlando, Kissimmee, Lakeland, Winter Haven, Sanford) About Terra Energy At Terra Energy, we're not just about providing clean energy; we are driven by a deep commitment to a sustainable future. Our mission is to revolutionize the energy landscape through innovative solutions, cutting-edge technology, and an unwavering focus on sustainability. By developing renewable energy systems and infrastructure, we aim to lead the transition to a cleaner, greener world. Join our team to be a part of this exciting journey and contribute to shaping the future of energy. Position Overview We are seeking a Sales Representative to join our growing team at Terra Energy. The ideal candidate will be passionate about renewable energy and sustainability, with a drive to build and nurture relationships, identify new business opportunities, and achieve sales targets. You will play a pivotal role in driving Terra Energy’s growth by engaging potential customers, understanding their energy needs, and offering tailored solutions that align with our innovative products and services. If you’re a motivated, customer-focused individual who thrives in a fast-paced environment, we’d love to hear from you. Key Responsibilities * Sales Strategy & Execution * Actively prospect and generate leads through various channels, including cold calling, email outreach, social media, and industry events. * Qualify leads and build a strong pipeline of potential customers for Terra Energy’s renewable energy solutions. * Drive the full sales cycle, from initial contact to closing deals, ensuring customer satisfaction throughout the process. * Identify and understand customer needs and propose tailored solutions that align with Terra Energy’s offerings. * Meet or exceed monthly, quarterly, and annual sales targets. * Customer Relationship Management * Build and maintain long-term relationships with new and existing customers. * Educate potential customers on Terra Energy’s innovative products and services, highlighting the benefits and value of renewable energy solutions. * Address customer inquiries, resolve concerns, and provide exceptional service to ensure customer retention and satisfaction. * Collaborate with the customer success and technical teams to ensure a seamless handoff and implementation of solutions. * Market Intelligence & Reporting * Stay informed about the latest trends in the renewable energy market, including competitor products, pricing strategies, and market demands. * Provide feedback to the sales and product teams regarding customer needs, market trends, and competitive insights. * Regularly report on sales activities, pipeline status, and performance against targets to management. * Collaboration & Teamwork * Work closely with marketing, product development, and operations teams to align sales efforts with company goals and ensure cohesive messaging. * Attend trade shows, conferences, and networking events to represent Terra Energy and expand the company’s presence in the industry. * Collaborate with team members to share best practices and achieve collective success. Qualifications * Education: Bachelor’s degree in Business, Marketing, Environmental Science, or a related field. Relevant experience in energy sales or renewable energy is a plus. * Experience: * 2-5 years of proven experience in sales or business development, preferably in the renewable energy, technology, or sustainability sector. * Demonstrated success in meeting or exceeding sales quotas and targets. * Experience with CRM tools (e.g., Salesforce, HubSpot) and managing sales pipelines. * Skills: * Strong interpersonal and communication skills, both written and verbal. * Ability to build rapport quickly with customers and establish trust. * Results-driven, self-motivated, and able to work independently. * Excellent organizational and time management skills. * Passionate about renewable energy and sustainability, with the ability to educate and inspire others about its benefits. * Personal Attributes: * Positive, enthusiastic, and goal-oriented attitude. * Problem-solver with a customer-first mindset. * Comfortable in a fast-paced, dynamic work environment. Why Terra Energy? * Impactful Work: Be part of a company that’s making a meaningful difference in the energy sector and contributing to a more sustainable world. * Growth Opportunities: As Terra Energy continues to expand, you’ll have the chance to grow your career and take on new challenges. * Supportive Team: Join a dynamic, collaborative team that values innovation, creativity, and continuous learning. Competitive Compensation: Enjoy a competitive base salary with performance-based incentives and a comprehensive benefits package. Salary Range:$40,000.00 To $60,000.00 Annually

Job Description Job Title: Sales Representative Job Summary: The Sales Representative is responsible for driving vehicle sales by providing excellent customer service, building relationships with potential buyers, and effectively presenting vehicle features, pricing, and financing options. The Sales Representative plays a key role in achieving Gus Machado Ford sales goals and maintaining a positive customer experience throughout the sales process. Key Responsibilities: * Customer Engagement: • Greet and assist customers in a professional, friendly manner., • Assess customer needs and preferences to recommend appropriate vehicle options., • Provide detailed information on vehicle features, specifications, pricing, and promotions., • Answer customer inquiries about vehicles, financing, and warranties. Sales Process Management: • Lead customers through the entire car-buying process, from test drive to closing the sale., • Prepare and present sales proposals, including trade-in evaluations and financing options., • Negotiate prices, terms, and trade-ins to meet both customer needs and dealership objectives., • Assist customers in completing all necessary paperwork, including financing applications and contracts. Lead Generation and Follow-Up: • Prospect and generate new leads through various methods (cold calling, networking, social media, etc.)., • Follow up with potential customers and existing leads to nurture relationships and encourage sales., • Build and maintain a pipeline of qualified customers. Product Knowledge & Training: • Maintain up-to-date knowledge of all vehicles in the dealership's inventory, including features, benefits, and promotions., • Participate in product training and dealership meetings to enhance knowledge and sales techniques., • Stay informed about market trends, competitor offerings, and industry changes. Customer Relationship Management: • Ensure customer satisfaction by addressing any post-sale concerns and providing ongoing support., • Handle customer complaints or issues promptly and professionally to ensure positive experiences., • Foster long-term relationships with customers to encourage repeat business and referrals. Achieving Sales Targets: • Meet or exceed individual and team sales goals., • Maintain a high closing rate on vehicle sales., • Continuously improve performance and sales strategies. Administrative Duties: • Complete accurate sales records, reports, and documentation., • Keep track of inventory and assist with vehicle delivery processes., • Strong interpersonal and communication skills., • Excellent negotiation and closing abilities., • Knowledge of car models, features, and the automotive industry is a plus., • Previous sales experience (preferably in automotive sales) is an advantage., • Ability to work in a fast-paced, goal-driven environment., • Proficiency in using sales management software and CRM systems., • Full-time, including weekends and some evenings., • Work primarily on the dealership floor, with occasional off-site customer meetings or events., • Commission-based incentives and performance bonuses.

Job Description As the Shipping Operator, you play a key role in ensuring the smooth and efficient flow of goods through our facility. From executing daily shipping and receiving operations to conducting stock audits and operating equipment, every task you perform contributes directly to our mission of delivering excellence. This position demands precision, consistency, and pride in maintaining the highest standards of quality and safety. Key Responsibilities • Support core logistics activities, including receiving, storage, shipping, and handling to ensure accuracy and efficiency., • Accurately pick, pack, and prepare orders for shipment following company standards and customer requirements., • Ensure proper packaging, labeling, and palletizing of goods to prevent damage during transit and to uphold the highest standards of quality., • Conduct regular internal stock audits, maintaining precise inventory levels and system registration for seamless traceability., • Operate material handling equipment such as pallet jacks and forklifts with precision and care., • Maintain safety, cleanliness, and organizational standards to align with company procedures and legislative compliance. Skills Required • Basic computer literacy with inventory management systems, ensuring seamless operational control., • Ability to operate and maintain warehouse equipment such as forklifts, scanners, and pallet jacks., • A proven track record of excelling in fast-paced environments., • Reliable, punctual, and committed to maintaining shipping quality to guarantee customer satisfaction., • Capacity to lift up to 50lbs and stand for extended periods of time., • Knowledge of common carrier shipping processes and freight documentation., • Impeccable attention to detail with a strong work ethic and positive attitude. Qualifications • High School Diploma or GED, • Experience in logistics or shipping (1 yr min.), • Forklift certified, • English (verbal and written required), • Spanish (verbal required, written preferred)Company DescriptionAt Plasencia Cigars, our culture is founded on a 160-year history of innovation and shared family values, anchored by a relentless pursuit of excellence. This enduring legacy fuels our commitment to crafting unparalleled luxury experiences that honor tradition while embracing the future.At Plasencia Cigars, our culture is founded on a 160-year history of innovation and shared family values, anchored by a relentless pursuit of excellence. This enduring legacy fuels our commitment to crafting unparalleled luxury experiences that honor tradition while embracing the future.

Job Description • Prepares area(s) to be painted by cleaning, or if necessary, scraping, sanding, patching and masking of adjacent surfaces prior to painting, papering, texturing, etc., • Paints areas as instructed by supervisor, utilizing appropriate finishes and applications., • Follows OSHA/MSDS guidelines with respect to use of hazardous chemicals; uses proper ventilation when using paint removers, varnishes, cleaners, etc., • Familiarizes him/herself with storage and disposal laws, regulations, codes, etc., • Thoroughly cleans area, supplies and equipment when project is completed., • Must have Reliable Transportation, • Must have painters tools, • Must be able to work on boom lifts and scaffolds

Job Description Digital Signage Service Job Description The IT support technician provides face to face support via walk-up service for IT related incidents and requests from employees and contractors along with remote support for off-site users. This technician is part of a professional team of people providing a single point of contact for high-level customer service and technical support. Primary responsibility will be supporting our employee base with their technology needs including desktop support issues, IP phones, mobile devices, and printers. Experience supporting Windows 10, Windows 8, Windows 7 and G-Suites is required. This person should be a good communicator who enjoys working with people from all levels of the company. Scope of Responsibilities / Expectations • Investigates, troubleshoot, and resolves all computer software and or hardware problems for on-site and remote users. These include but are not limited to Google Suite, Remote/VPN Connectivity, Printing, MS Office, and Chromebox / Audio-Visual services. • Primarily responsible for installing and configuring computer systems following the defined imaging process. Diagnosing hardware and software faults and providing technical support to Motorola Solutions employees and contractors. • Create, maintain, and update IT equipment in our asset tracking software. • Provide mobile device support to include setup of devices (iOS, Android, etc.) to connect to the mobile device management system and remote authentication applications. • Assist with IT onboarding of resources including new pc’s, loaner pc’s, IT Training, etc. Complete IT responsible tasks associated with the offboarding of retired resources assets. • Prioritize critical issues and escalate issue(s) following the defined process. • Coordinate between other IT resources ( internal and external) and vendors to resolve issues and proactively evaluate and avoid future issues related to hardware and software on users computers. • Track all customer communication and users requests / problems in Service now incident tracking system. Ensure customer satisfaction by reviewing and performing follow-up communications on open/closed tickets. Update associated knowledgebase with standard resolutions as required. • Create and maintain in-house documentation; these include but are not limited to checklists, IT Asset Management, general policies and procedures. • Expand knowledge and learn new systems and procedures. • Individual must present a positive customer service experience for fellow employees • Perform inventory management tasks • Participate in Information Services projects and rollouts; as needed • Participate in the continual improvement of processes through the development and implementation of supporting documentation and procedures. • Prepare statistical and data reports, including usage trends and analysis, • Participate in equipment evaluations and future strategy discussions Desired Background/Knowledge/Skills • Excellent knowledge of PC and desktop hardware. • Excellent knowledge of PC internal components. • Hands-on hardware troubleshooting experience. • Technical knowledge of current protocols, operating systems, and standards. • Ability to operate tools, components, and peripheral accessories. • Able to read and understand technical manuals, procedural documentation and OEM guides. • Strong analytical and problem-solving skills • Ability to communicate effectively with others, both orally and in writing. • Engineering Applications Knowledge • Microsoft Office experience • VM Experience • ServiceNow Experience • Android and IOS experience Basic Requirements • 3+ years IT/Computer experience and prior technical support experience • 1 year Technical degree - preferred • One or more of the following certifications: Microsoft MCSE, Comptia A+ Certification, Google IT Support Professional, ACMT ( Apple) Travel Requirements 10-20% Salary based on experience and quarterly bonus based on performance Company DescriptionKeiki Enterprises LLC dba DSignage Our passion is create visual communication solutions based in SMART Technologies! DSignage is a boutique system integration company that specializes in smart digital communications. We modernize how companies communicate to their people by combining digital displays, mobile applications and location intelligence technologies. Our solutions range from digital communication boards to featured-filled mobile applications that increase efficiency and user experiences. We are proud to be recognized as essential business! For more info about us: Enterprises LLC dba DSignage\r\n\r\nOur passion is create visual communication solutions based in SMART Technologies!\r\n\r\nDSignage is a boutique system integration company that specializes in smart digital communications. We modernize how companies communicate to their people by combining digital displays, mobile applications and location intelligence technologies. Our solutions range from digital communication boards to featured-filled mobile applications that increase efficiency and user experiences.\r\n\r\nWe are proud to be recognized as essential business!\r\n\r\nFor more info about us:

Job Description Kelly Tractor - CAT Location: Miami, Florida Position: Management Trainee South Florida Caterpillar dealer seeking a Management Trainee. This program is designed for recent college graduates who are eager to build a career in the heavy equipment industry. As a Management Trainee in our Rental Department, you will gain hands-on experience, mentorship, and exposure to all aspects of rental operations, sales, product support, and dealership management. This program offers a structured development path where you will learn about Caterpillar equipment, rental processes, and advanced technological applications used in the industry. You will work on meaningful projects, receive guidance from experienced leaders, and develop the skills necessary for future leadership roles within our dealership territory. Key Responsibilities • Participate in a rotational training program across rental operations, product support, and customer service., • Learn and apply Caterpillar equipment rental procedures, including fleet management, maintenance scheduling, and safety compliance., • Assist in analyzing operational performance and implementing process improvements., • Gain proficiency in rental management systems and dealership technologies., • Collaborate with department managers to support business objectives and customer satisfaction., • Develop leadership, communication, and problem-solving skills through hands-on assignments., • Complete assigned projects and present findings to senior management. Qualifications • Bachelor’s degree (4-year) in Business, Engineering, Operations Management, or related field., • Strong interpersonal and communication skills., • Self-motivated, high energy, and innovative mindset., • Ability to work in a team environment and adapt to changing priorities., • Willingness to travel within dealership territory and relocate if necessary., • Proficiency in MS Office Suite; familiarity with technology and data analysis tools. Preferred Skills • Interest in heavy equipment and rental industry., • Leadership experience through internships, campus organizations, or prior work., • Analytical and problem-solving abilities. Career Path Upon successful completion of the program, trainees will be considered for roles within the Rental Department or other leadership positions in the dealership. Thanks Equal Opportunity Employer-Vet/Disability Employees are expected to perform their daily duties safely and to consider safety an integral part of their jobs . Company DescriptionFlorida Caterpillar Dealer - CAT EOE - Employees are expected to perform their daily duties safely and consider safety an integral part of their jobs. JOIN THE CAT TEAM TODAYFlorida Caterpillar Dealer - CAT\r\nEOE - Employees are expected to perform their daily duties safely and consider safety an integral part of their jobs. JOIN THE CAT TEAM TODAY

Job Description About Playbypoint: We're a rapidly expanding startup at the forefront of the racquet sports industry. At Playbypoint, we specialize in providing innovative enterprise software solutions that empower clubs, players, and coaches to streamline their operations and enhance their game. We're backed by top investors, trusted by leading clubs, and scaling fast – and we're looking for passionate individuals to join us in revolutionizing the racquet sports world with cutting-edge software. About the Role: As an Onboarding Lead, you’ll guide new signed clubs through a smooth and successful transition and implementation into the Playbypoint platform. You’ll work one-on-one with clubs to understand their goals, configure their accounts, and walk them through setup and a timely launch. Acting as both a trusted advisor and product expert, you’ll ensure every client is confident using our software and set up for long-term success. This role is perfect for someone who enjoys building relationships, has a knack for project management, and thrives on helping others achieve their goals. This role reports to the Head of Client Experience. What You'll Do: * Partner with clubs to understand their objectives, tailor their Playbypoint onboarding to align with their goals, and serve as their primary point of contact through their launch. * Confirm the information and details necessary to configure clubs and ensure platform settings are optimized for each club’s needs. * Guide clubs through implementation, providing clear communication, training, and support. * Act as a product expert, empowering clubs to adopt best practices and maximize the value of the platform from day one. * Manage multiple onboarding clubs in varying stages of the setup process simultaneously, keeping all clients on track to launch successfully and on schedule. * Contribute to the attainment of the Onboarding team’s club launches and time-to-value KPIs * Collaborate with cross-functional teams (Sales, Support, Product, and Success) to ensure a seamless launch and excellent client experience. * Identify common onboarding challenges and contribute to improving processes, playbooks, and resources. Requirements: * 2+ years of experience in client onboarding, implementation, customer support, or another customer-facing role. * A customer-first attitude with a passion for helping others achieve their goals. * Proven ability to manage multiple projects at once and keep clients on track to meet deadlines successfully. * Strong communication and relationship-building skills, with the ability to explain technical concepts in a clear, approachable way. * Demonstrated problem-solving skills and adaptability when clients or internal teams encounter obstacles during onboarding. * Highly organized with strong attention to detail, ensuring client accounts and settings are accurately configured. * A collaborative mindset with strong comfortability working cross-functionally with internal teams. Why Join Playbypoint? Impactful Work: Be part of a team that's genuinely revolutionizing the racquet sports industry. Growth Opportunities: Work closely with a passionate and fun team in a rapidly scaling business, with opportunities for professional development. Comprehensive Benefits: We offer competitive salaries, health, dental, and vision insurance. Supportive Culture: Thrive in a dynamic and collaborative work environment where innovation and customer satisfaction are top priorities. Parental Leave: We offer six weeks of paid parental leave to support new parents.

Job Description Job Summary • Provides customers' information about products or services, takes or enters orders, cancels accounts, or obtains details of complaints., • Ensures full customer satisfaction and maintains a friendly, helpful demeanor., • Identifies and prioritizes problems and issues related to service area., • Maintains close contact with customer to give updates on progress toward resolution of issue or service request., • Ensures that appropriate changes were made to resolve customers' problems., • Refers unresolved customer issues to designated departments for further investigation., • Processes applications, releases, cancellations, adjustments, changes, requests, fees, invoices and other related paperwork., • Keeps records of customer interactions, recording details of inquiries, complaints, or comments, as well as actions taken., • Education: High school diploma or equivalent Excellent verbal and written communication Service orientation Critical thinking Active listening

Job DescriptionBenefits/Perks • Careers Advancement Opportunities, • Flexible Scheduling, • Use your expertise and diagnostic tools to evaluate vehicle malfunction codes, • Carry out routine vehicle maintenance tasks such as tire rotations, oil changes, and brake pad replacements, • Conduct in-depth vehicle inspections of all systems, including engine, transmission, and brakes, • Ensure a high level of customer satisfaction and repeat business Qualifications, • An associate degree or completion of an automotive service technician training program is preferred, • Automotive Service Excellence/ASE certification is required, • Strong customer service and communications skills are required

Job Description Braman Miami is looking for a Tire/ Alignment Technician. Job Description We are seeking a dedicated and skilled Tire & Alignment Technician to join our team. The ideal candidate will have a strong background in automotive service and a passion for delivering excellent customer service. As a Tire/Alignment Technician, you will be responsible for providing tire-related services, ensuring customer satisfaction, and maintaining high standards of safety and quality. - Perform tire installations, alignments, rotations, balancing, and repairs with precision and care. - Conduct thorough inspections of tires to assess wear and damage. - Utilize hand tools and tire installation equipment safely and effectively to complete tire and alignment related services. Rate of pay $30.00 to $40.00 per flat rate hour. Plus, bi-weekly production bonus available. Job Type: Full-time Benefits: • 401(k), • Dental insurance, • Employee discount, • Flexible schedule, • Health insurance, • Paid time off, • 10-hour shift, • 8-hour shift Powered by JazzHR pIyIxwbvFL

Job Description TGI Friday's #2150 Miami International Airport Terminal D, Gate D-36 Miami, FLA 33122 305-869-1460 TO GO SPECIALIST Role Purpose To-Go Specialists ensure we deliver convenience without compromising quality or safety. Key Responsibilities & Accountabilities • Taking orders over the phone as well as in person. Offer to-go order guest a to‑go beverage if one has not been ordered., • Preparing orders and organizing them into bags., • Make sure everything is in the bag and checking off items as placed in bags. Review order to ensure 100% completeness, check to make sure drinks are included (if ordered)., • Greet at all guests or drivers in 30 seconds; cashing out guests and ensuring their satisfaction., • Responsible for accurate cash handling. If online or to-go order, cash out guest within 2 minutes of arrival., • Packs TOGO and delivery orders and confirm order with guest/driver., • Thank the guest for choosing Fridays and invite them back again., • Performs side duties including, but not limited to, answering the phone, opening doors, cleaning work stations, expediting orders and running food., • Good Verbal Communication, • High Energy Level, • Customer Service, • Resolving Conflicts, • Teamwork, • Professionalism

Job Description Bistro Delight in Miami, FL is looking for one customer service representative to join our team. Our ideal candidate is attentive, punctual, and engaged. We have a Customer Service Representative position awaiting a personable and well-spoken professional with their growing staff. In this role, you provide superior customer service and a positive experience to our customers. You enjoy providing solutions to customers and selling products and services. Responsibilities • Delight customers; apply good judgment on a case-by-case basis, expedite resolutions, and follow up to ensure satisfaction., • Manage customer complaints, provide appropriate solutions and alternatives within the time limits, and ensure resolution., • Answer client calls, identify their needs, and respond in a professional, efficient, and courteous manner., • Provide accurate, valid, and complete information working between the customer and the operating support systems; address billing and collection questions., • Acknowledge and address all customer inquiries on time., • Attract potential customers by answering product and service questions. Suggest information about products and services., • Achieve consistent customer satisfaction scores and respond appropriately to customer feedback on areas for improvement., • Suggest potential products and services to management by collecting customer information and analyzing customer needs., • Add value to the business by providing fantastic customer service, engage customers, and build relationships with buyers by accounts., • Address any issues that may arise and escalate to management for their engagement and support., • Handle other duties as needed. Qualifications • High school diploma, general education degree, or equivalent., • Ability to stay calm when customers are stressed or upset., • Experience working with customer support., • Strong written and verbal communication skills., • Detail-oriented with the ability to line up and organize workflow., • Ability to work effectively in a team as well as independently.Able to accomplish a variety of tasks in an efficient, organized manner. We are looking forward to receiving your application. Thank you.

Job Description Sunshine Kia in Miami has an immediate opening for a full time finance manager to help build our Spanish speaking F&I department. Candidates for this opportunity must have Automotive F&I Manager Experience, a proven track record of high performance, outstanding CSI, and the ability to lead and mentor within a team atmosphere. We are dedicated to creating lifelong customers by providing exceptional automotive value. *Job Description: Dedicated to serving the Hispanic community here in Miami, we are looking for someone fluent in English & Spanish with a great drive to succeed, the passion to make a difference and the desire to love what they do. The ideal candidate for the F&I position will have an outgoing personality and positive attitude, along with an expertise of building strong relationships with customers. The Finance Manager is required to review each customer’s credit application, present financing options, and prepare delivery documentation. *Responsibilities: • Determine the customer’s need for finance and payment options, • Present service contracts and other beneficial ancillary programs, • Prepare paperwork and finalize financial transactions in a legal and ethical manner to ensure a strong lender relationship *Qualifications: • English/Spanish speaking, • Maintain a high customer satisfaction index (CSI), • Self-motivated and high-energy personality, • Strong attention to details and works well in a process driven environment, • Valid driver’s license and a good driving record, • Must pass a background check and drug screen Equal Employment Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

Job DescriptionBenefits: • Company car, • Competitive salary, • Free uniforms Benefits: • SERVPRO of Brickell offers:, • Competitive compensation, • Superior benefits, • Career progression, • Professional development Key Responsibilities • Oversee operations of all construction projects and ensure customer and client satisfaction, • Manage the construction team and assign leas to superintendents, • Ensure project schedules are in place and monitor completion schedules and budgetary requirements, • Ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work., • Ensure proper documentation of each project including photos, contracts, change orders, etc., • High school diploma/GED, • Previous construction management experience, • Project Management Professional (PMP) certification preferred, • Excellent organizational and leadership skills, • Ability to meet established production goals and maintain profitability, • Exposure to extreme conditions such as heat, • Ability to walk and/or stand for long periods of times (i.e., driving, sitting, climbing), • Ability to climb ladders and work at ceiling heights, • Exposure to noise levels at jobsites that can be loud All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.