Customer service management jobs in East Elmhurst, NYCreate job alerts

Escalates repeated issues or unsatisfactory service concerns to Quality Assurance, Client Service Manager or National Account Executive when appropriate. * Establishes customer accounts by ...

... services, with a particular focus on the Trading space * Exposure to the Futures, Energy, Fixed ... Customer escalation management experience The successful will be responsible for sitting between ...

Manage sales and customer service teams, ensuring seamless client experiences * Strengthen relationships with key partners and expand into new locations * Leverage AI for customer service and apply ...

NY State Property & Casualty Insurance License is a requirement * 3 - 5 years of personal lines service or account management experience * Strong Customer Service and Customer Support skills

Manage and update customer records in our CRM system. Qualifications: * 1-3 years of experience in a customer service role, preferably in the luxury retail or jewelry industry. * Excellent verbal and ...

The Customer Service Representative uses knowledge of client's products and services and excellent ... time management skills - must be able to prioritize tasks efficiently • Strong PC skills ...

Customer Service: follows up with customers on a timely basis, requests additional parts from ... Reviews testing / inspection quotations from BV/ ITS/ SGS with QC Manager * Follows up with ...

... into management roles. You will work remotely to serve clients and offer valuable advice and ... crucial. • Sales or customer service experience is advantageous but not mandatory. Your ...

Proficiency with customer service software and CRM systems * Ability to handle challenging situations with professionalism * High school diploma; bachelor's degree preferred * Leadership skills and ...

Job Title - Customer Service Associate Schedule - Tuesday - Saturday or Sunday - Thursday ... Process and manage booking requests in company's internal database, including generating and ...

This individual will play a pivotal role in providing top-tier support and service to enterprise ... Experience in customer escalation management * Experience working in a fast-paced, technology ...

... into management roles. You will work remotely to serve clients and offer valuable advice and ... crucial. • Sales or customer service experience is advantageous but not mandatory. Your ...

Our ability to function as a cohesive Quality Customer Service team ensures that we offer our associates and our client's unlimited growth and business development. NO EXPERIENCE NECESSARY!!! If you ...

The Services Management Coordinator serve as liaison for patient care activities in specific ... Additional duties as assigned Qualifications 3 years' experience in healthcare/customer service or ...

The position is responsible for daily service delivery, employee management, overall customer satisfaction, and strict adherence to all SPS policies. The CSM will act as the primary daily client

Eternal Management Group is an expanding local start-up specializing in residential sales and customer enrollment services. Our mission is to provide exceptional solutions to homeowners while ...

This role will focus on the administration, enhancement, support, and integration of Sales and CRM ... Financial Services industry experience (preferred). * Bachelor's degree in Computer Science or ...

Providing excellent customer service to our clients over the phone and in person * Check that all emails are read, and all tickets are properly entered into the CRM * Conducting research and putting ...

The National Pest Management Association offers an industry-training program opportunity for ... Follow company service protocols to address customer concerns. * Communicate effectively with the ...

Serve as a liaison between sales, customer service, design, sourcing, and quality control teams, ensuring smooth progress for all sales and production orders * Initiate and manage entry of production ...

You will act as the primary liaison between Marketing, Supply Chain, Customer Service, Finance and ... Experienced in time management and organization * Knowledge of SAP and Business Warehouse systems ...

... , Product Management, Engineering -Understand customer profiles, needs, and business models ... Customer service skills

We are seeking a Customer Success Manager to work in our Digital Media team to service large Advertising Agency and SI customers. * In this role, you will work with our customers to build strong ...

Provides education and guidance to the Grant Program Customer Service Representatives * Provides ... Experience in Hospice or Quality Management/Performance Improvement, Team Facilitation, application ...

We have New Entry Level Customer Service Representative positions open on our team! What we look ... Ability to self manage, think on your feet, solution-oriented * Enjoy working with and helping ...

Advocate for customer needs and feedback within the company, collaborating with other teams to improve our product and services. * Account Management : Build and maintain strong relationships with ...

We are committed to delivering exceptional customer service and building lasting relationships with our users. We're looking for a dynamic and motivated Customer Success Manager to join our team and ...

Customer Service · Build the business through outstanding customer service. · Lead store sales ... Qualifications: · Luxury retail management proficiency · A passion for fine linens and high-end ...

About the Role As the Customer Happiness Manager , you will be the driving force behind user ... and service improvements. * Collaborate with marketing to ensure consistent and effective ...

Overview The Field Service Technician is responsible for inspecting, updating, and installing ... customers, sales, management, and other co-workers * May be Involved in large escalations ...

Recommend potential products or services to management by collecting customer information and analyzing customer needs. * Contribute to team effort by accomplishing related results as needed. * We ...

Monitors customer satisfaction scores and implements plans to improve scores. Monitors patient ... Management Participates in the overall planning process for the service. Conducts monthly meetings ...

In this pivotal role, you will lead our vulnerability management response efforts, continuously ... restore service to our customers. * Must be able and willing to travel within Company service ...

Role Description We are seeking a Customer Success Manager to lead our customer service team and ensure outstanding support at every step of the customer journey. In this role, you'll manage a team ...

You will be responsible for conducting customer service visits, documentation, day-to-day repair ... Ability to comfortably manage multiple assignments simultaneously. * Ability to troubleshoot basic ...

Ensure and provide excellent customer service throughout the store and be the lead point of contact ... Provide hands-on support for any and all operational tasks, including cash management, working ...

... and services designed to meet the unique coverage and claims-handling needs of our clients. We ... Must possess a strong customer focus. * Effective time management skills and ability to prioritize ...

You will work closely with the Advanced Analytics, CRM, Data Engineering, and IT teams on ... CCPA, Stores, Legal, and Customer Service. * Manage a team of two Customer Data Analysts ...

Proficiency with customer service platforms (e.g., Zendesk) and e-commerce platforms (e.g., Shopify). * Ability to multitask, prioritize, and manage time effectively in a fast-paced environment

Our ideal candidate will have: * 7+ years experience working in a Customer Success, Account Management, Client Services or other similarly customer-centric role * A background and passion for ...

Monitor adherence to all corporate customer service policies. Elevate the Shopping Experience ... Knowledge of retail management best practices * Track record of achieving results * History of ...

... management. * Adhere to company policies and procedures. Sales and Customer Service Responsibilities: * Provide excellent customer service and resolve inquiries promptly. * Maintain high service ...

As an operational and sales leader, you will be responsible for the overall management of the service team, including: fleet management, service team sales, and overall customer satisfaction. What We ...

Oversee and update customer information (CRM) to retain existing clients and identify potential top ... Provide mentoring to staff on the floor in customer service and relationships, as well as ensure ...

Own and manage a portfolio of customers to drive adoption, satisfaction, and retention. Serve as a trusted advisor and thought leader in leveraging Anaplan to achieve customers' strategic objectives

Reporting directly to an Assistant Service Manager, this role involves troubleshooting, diagnosing ... Engage professionally with internal and external customers to provide exceptional service and ...

The ideal candidate will possess a strong client-service orientation, exceptional organizational ... Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and familiarity with CRM systems

The Customer Service Coordinator plays a vital role in supporting both the Customer Service and Sales teams by managing key operational tasks, ensuring exceptional service for wholesale partners, and ...