Customer service support jobs in Elmira, New York - Page 3Create job alerts

Job Description MAIN FUNCTION: The Coordinator performs the primary functions of a professional nurse leader in assessing, planning, directing and evaluating patient care in the Nursing Unit. He/she collaborates with the Unit Manager to manage personnel and supplies for the units and for promoting teamwork with physicians and personnel of other nursing units and nursing support services. The role includes coordinating and managing all nursing care activities based on the philosophy of the Arnot Health to partner with each person we serve in order to maximize their physical, emotional, social and spiritual health, using initiative and independent judgment to provide the best available services to our patients and families. In the absence of and in collaboration with the Unit Director, the Unit clinical Coordinator is accountable for patient care activities, department operations and staff function. In conjunction with centralized and decentralized educators, assist with the coordination of orientation and teaching of new employees and ongoing in-service programs. Supports the Unit Director in carrying out unit goals, and is the representative of the Unit Director. Informs the Unit Director of activities in the department, including customer service and quality improvement issues. Reports to the Unit Director. NATURE AND SCOPE: 1. Reports to the Unit Director and assumes responsibility for the Coordination of nursing, clerical and assistant., 2. Oversees personnel, equipment, supplies and unit environment to meet unit goals., 3. Collaborates with the Unit Director for labor and non-labor budget control, enforcement and compliance of staff., 4. Assists the Unit Director with monthly staff meetings and documentation of minutes and ongoing interdepartmental communication., 5. Assists the Unit Director with departmental Quality Improvement activities through interaction with staff and delegation to them as appropriate. DUTIES AND RESPONSIBILITIES: Nursing Process 1. The Nursing Unit Clinical Coordinators for ICU, 4A/4B/Floats, 5D, provides 50% administrative duties per pay period and 50% direct patient care per pay period as scheduled and as needed based on patient acuity and staffing needs. The Nursing Unit Clinical Coordinators for 2B, 3B/3C, 4D, provides 30% administrative duties per pay period and 70% direct patient care per pay period as scheduled and as needed based on patient acuity and staffing needs., 2. Assigns patient care responsibilities based on four (4) general considerations including the patient environment, staff competency and the amount of supervision required/available., 3. Supervises all nursing activities related directly and indirectly to patient care., 7. Is role model in documentation based on the nursing process., 9. Oversees scheduling of staff and scheduling of daily patient procedures., 10. Demonstrates awareness of and adherence to safety and legal requirements established at the Medical Center and Division of Nursing level with emphasis on those pertinent to his/her unit., 11. Assists the Unit Director in assessing patient population that are at increased risks and intervenes appropriately. Committee Work 3. Assists the Unit Director in evaluating nursing care on the unit for quality, appropriateness and economy., 4. Assists the Unit Director with annual and ongoing performance evaluations of unit employees., 5. Assists the Unit Director with maintaining supplies and equipment status, budget development and ensuring accurate charges., 8. Is able to delegate and coordinate effectively., 9. Is a resource person for the nursing staff; assisting in development of the staff., 10. Performs competently in emergencies and new situations. Problem Solving 1. Is able to problem solve and facilitate problem solving in other staff., 3. Assumes responsibility for meeting self-learning needs using formal and informal resources., 4. Oversees personal Standards and Development:, 5. Serves as a professional role model for staff by maintaining knowledge and expertise to the clinical area. Demonstrates leadership and availability to nursing staff., 6. Demonstrates awareness of the need for self-growth by assessing strengths and weaknesses and establishing a plan to address them., 7. Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served in the department., 8. Consistently strives to be and effective and productive member of the department and the Medical Center., 9. Demonstrates effective time management, flexibility and priority setting. Recognizes priorities and deals with them appropriately. Able to perform duties in an independent manner with little or no direct supervision., 10. Assumes the responsibility for personal growth and development by participating in continuing education programs., 11. Demonstrates appropriate problem solving and decision making skills., 13. Is responsible for attending all annual mandatory educational programs as required by position., 14. Provides age appropriate care to patient according to their age groups for the particular unit to which the individual is assigned., 15. Employee understands and demonstrates the importance of satisfying the needs of the customer/patient by interacting with him/her in a friendly and caring way, being attentive to the customer's needs, both psychologically and physically, and by taking the initiative to maintain communication with the customer in order to provide a secure and pleasant experience with the Medical Center., 16. It is understood that this job description lists typical duties for the classification and is not considered inclusive of all duties which may be assigned. EDUCATION: Current NYS nursing licensure. BSN preferred, strongly recommended. MSN preferred. EXPERIENCE: Meets Medical Center employment criteria. Minimum 5 years experience in acute hospital setting. Clinical Nurse II or Advanced Clinical Nurse level of the clinical ladder preferred CARDIOPULMONARY RESUSCITATION (CPR) REQUIREMENTS: Basic Life Support (BLS) required within 90 days of hire date. Advanced Cardiac Life Support (ACLS) required within 90 days for telemetry and critical care areas. PHYSICAL DEMANDS: Appreciable physical effort required. Some lifting, reaching and stooping. Required to be on feet much of the time. INFECTION CONTROL: Performs all aspects of universal precautions when engaging in patient care. EXPOSURE CATEGORY: Category I. Tasks that involve exposure to blood, body fluids or tissues. ** A.D.A Essential Functions Job Posted by ApplicantPro

Job Description MAIN FUNCTION: The Coordinator performs the primary functions of a professional nurse leader in assessing, planning, directing and evaluating patient care in the Nursing Unit. He/she collaborates with the Unit Manager to manage personnel and supplies for the units and for promoting teamwork with physicians and personnel of other nursing units and nursing support services. The role includes coordinating and managing all nursing care activities based on the philosophy of the Arnot Health to partner with each person we serve in order to maximize their physical, emotional, social and spiritual health, using initiative and independent judgment to provide the best available services to our patients and families. In the absence of and in collaboration with the Unit Director, the Unit clinical Coordinator is accountable for patient care activities, department operations and staff function. In conjunction with centralized and decentralized educators, assist with the coordination of orientation and teaching of new employees and ongoing in-service programs. Supports the Unit Director in carrying out unit goals, and is the representative of the Unit Director. Informs the Unit Director of activities in the department, including customer service and quality improvement issues. Reports to the Unit Director. NATURE AND SCOPE: 1. Reports to the Unit Director and assumes responsibility for the Coordination of nursing, clerical and assistant., 2. Oversees personnel, equipment, supplies and unit environment to meet unit goals., 3. Collaborates with the Unit Director for labor and non-labor budget control, enforcement and compliance of staff., 4. Assists the Unit Director with monthly staff meetings and documentation of minutes and ongoing interdepartmental communication., 5. Assists the Unit Director with departmental Quality Improvement activities through interaction with staff and delegation to them as appropriate. DUTIES AND RESPONSIBILITIES: Nursing Process 1. The Nursing Unit Clnical Coordinators for ICU, 4A/4B/Floats, 5D, provides 50% administrative duties per pay period and 50% direct patient care per pay period as scheduled and as needed based on patient acuity and staffing needs. The Nursing Unit Clinical Coordinators for 2B, 3B/3C, 4D, provides 30% administrative duties per pay period and 70% direct patient care per pay period as scheduled and as needed based on patient acuity and staffing needs., 2. Assigns patient care responsibilities based on four (4) general considerations including the patient environment, staff competency and the amount of supervision required/available., 3. Supervises all nursing activities related directly and indirectly to patient care., 7. Is role model in documentation based on the nursing process., 9. Oversees scheduling of staff and scheduling of daily patient procedures., 10. Demonstrates awareness of and adherence to safety and legal requirements established at the Medical Center and Division of Nursing level with emphasis on those pertinent to his/her unit., 11. Assists the Unit Director in assessing patient population that are at increased risks and intervenes appropriately. Committee Work 3. Assists the Unit Director in evaluating nursing care on the unit for quality, appropriateness and economy., 4. Assists the Unit Director with annual and ongoing performance evaluations of unit employees., 5. Assists the Unit Director with maintaining supplies and equipment status, budget development and ensuring accurate charges., 8. Is able to delegate and coordinate effectively., 9. Is a resource person for the nursing staff; assisting in development of the staff., 11. Is able to problem solve and facilitate problem solving in other staff., 13. Assumes responsibility for meeting self-learning needs using formal and informal resources., 14. Oversees personal Standards and Development:, 15. Serves as a professional role model for staff by maintaining knowledge and expertise to the clinical area. Demonstrates leadership and availability to nursing staff., 16. Demonstrates awareness of the need for self-growth by assessing strengths and weaknesses and establishing a plan to address them., 17. Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served in the department., 18. Consistently strives to be and effective and productive member of the department and the Medical Center., 19. Demonstrates effective time management, flexibility and priority setting. Recognizes priorities and deals with them appropriately. Able to perform duties in an independent manner with little or no direct supervision., 20. Assumes the responsibility for personal growth and development by participating in continuing education programs., 21. Demonstrates appropriate problem solving and decision making skills., 23. Is responsible for attending all annual mandatory educational programs as required by position., 24. Provides age appropriate care to patient according to their age groups for the particular unit to which the individual is assigned., 25. Employee understands and demonstrates the importance of satisfying the needs of the customer/patient by interacting with him/her in a friendly and caring way, being attentive to the customer's needs, both psychologically and physically, and by taking the initiative to maintain communication with the customer in order to provide a secure and pleasant experience with the Medical Center., 26. It is understood that this job description lists typical duties for the classification and is not considered inclusive of all duties which may be assigned. EDUCATION: Current NYS nursing licensure. BSN preferred, strongly recommended. MSN preferred. EXPERIENCE: Meets Medical Center employment criteria. Minimum 5 years experience in acute hospital setting. Clinical Nurse II or Advanced Clinical Nurse level of the clinical ladder preferred CARDIOPULMONARY RESUSCITATION (CPR) REQUIREMENTS: Basic Life Support (BLS) required within 90 days of hire date. Advanced Cardiac Life Support (ACLS) required within 90 days for telemetry and critical care areas. PHYSICAL DEMANDS: Appreciable physical effort required. Some lifting, reaching and stooping. Required to be on feet much of the time. INFECTION CONTROL: Performs all aspects of universal precautions when engaging in patient care. EXPOSURE CATEGORY: Category I. Tasks that involve exposure to blood, body fluids or tissues. ** A.D.A Essential Functions Job Posted by ApplicantPro

Job DescriptionDescription: Summary The Health Homes Assistant Program Manager is responsible for assisting with the oversight of all Health Homes and care management services agency-wide. Knowledge of Health Homes, CFTSS services, billing, CHHUNY policies, and Department of Health standards are essential. The ability to forge positive relationships with internal and external customers at all levels is crucial to success in this position. The Health Homes Assistant Program Manager works closely with the Health Homes Program Manager in the design and facilitation of the program milieu and service delivery system, quality assurance measurements and agency goals. The Assistant Program Manager contributes to the Glove House high performance culture by exhibiting our values and providing quality results that keep Glove House as the premier provider of child, family, and behavioral health solutions. This individual is directly accountable to the Health Homes Program Manager. Primary Job Functions • Provides secondary oversight to Health Home Services; provides indirect supervision to staff in assigned departmental area in accordance to all Glove House, state and regulatory requirements., • Guided by organizational values and trauma informed practice in all interactions., • Treats all children, families, staff and ancillary providers with respect and courtesy., • Demonstrates and models sensitivity to the cultural background of children, families and co-workers., • Assures that all processes within the Department operate in compliance with applicable NYS codes, rules and regulations and with Glove House policies and procedures., • Provides indirect oversight to the Health Homes program at the direction of the Health Homes Program Manager., • Completes tasks in accordance with the Assistant Manager, managing the outreach process for incoming referrals with the assistance of the Program Manager while assisting with technical input/review of clients and notes to insure proper billing and reimbursement to the agency., • As the Assistant Manager, personnel may also be responsible for the facilitation of Plan of Care/Interdisciplinary Team Meetings in coordination with the primary care manager and the client’s care team., • Provides supervision and coaching to staff within the departments and co-leadership with teams within the agency., • Responsible for assisting with coaching, training, and supervision of Health Homes staff., • Will carry a case load., • Responsible for carrying out additional casework/case management activities due to staffing shortages and department needs., • Provide indirect oversight and direction to ensure the completion and maintenance of all departmental records and documentation., • Assist with completing administrative documentation in accordance with Glove House program and regulatory standards., • Assures all insurance and billing documentation is completed in a timely fashion., • Consistently attends staff meetings and provides leadership, agenda and coaching during team/staff meetings., • Available to provide managerial oversight in the absence of the Program Manager as needed., • Responsible for assisting in the research and development of best practices and new initiatives to meet the changing needs of children and families in the community., • Acts as a leader to the department in fostering the principles of a learning organization through continuous education and the provision of in-service training throughout the agency., • Consistently attends mandated agency and department meetings and participates in standing agency committees and community committees as assigned., • Represents Glove House at state and local forums, developing collaborative relations with other stakeholders in the community and promoting the interests of the agency., • Assists with monthly audit and audits assigned but CHUNNY. Education, Licenses and Experience • Bachelor’s degree in related field preferred; bachelor’s degree required, • Must have a valid driver’s license and driving record in accordance with agency standards., • Community resources, trauma informed care practices, state and federal regulations, Medicaid services, managed care organizations, and department of health policy., • Perform under strong demands in fast-paced, diverse environments., • Handle confidential information appropriately., • Perform at a high level of autonomy, with minimal supervision., • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals., • Utilizing computer and standard Microsoft Office, learn new computer programming (i.e. MyEvolv, Netsmart, HCS, Paycom, et al.), • Ability to speak effectively before groups of customers, employees, county representatives, state regulatory personnel., • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form., • Work on multiple tasks, while maintaining a high attention to detail, accuracy and quality, • Commit to effectively and efficiently providing high levels of customer satisfaction with positive service delivery results., • Demonstrate the behaviors of the Glove House Values., • Set appropriate limits and boundaries with clients; act decisively to protect clients, when necessary., • Recognize importance of social, economic, environmental factors in the development and resolution of personnel and programmatic issues., • Be sensitive to staff cultural and other status characteristics. The incumbent will work a standard scheduled week; however, flexible hours may include weekends, evenings and holidays. The ability to work flexible hours is required, as is the ability to provide on-call support when scheduled or to meet business needs. Travel will be as needed to conduct Glove House business-related activities. Generally, duties of this position require at least 80% time at work/face-to-face time with co-workers, supervisor and to provide supervision to those you supervise. Up to 20% may be approved to work from home. Requirements:

Job Description JOB TITLE: Project Manager, Value Analysis (CIVA) - Supply Chain MAIN FUNCTION: The Project Manager of Value Analysis leads implementation of system-level value analysis initiatives to support integration across clinical and non-clinical areas. Responsibilities include product evaluation, selection, and implementation; utilization and cost analysis; and evidence-based decision-making. This role collaborates with Supply Chain leaders, clinical leadership, and the CMO for Value Analysis to identify cost-saving opportunities, standardize supplies and processes, and ensure adoption across the system. Reports to: Sr Director, Supply Chain Strategic Sourcing and Contracting. DUTIES AND RESPONSIBILITIES (ADA Essential Functions): ADA Duties ** Lead product review, evaluation, selection, and implementation processes. ** Conduct utilization analysis, evidence-based review, and cost-benefit assessments. Apply continuous improvement methodologies to supply chain and hospital operations. ** Develop and implement strategies for standardization of supplies, equipment, and services. ** Collaborate with leaders to identify cost savings, quantify value, and mitigate risks. Support hospital operations by integrating quality, service, and efficiency improvements. ** Facilitate product evaluations and value analysis committees. Provide data-driven insights for decision-making using healthcare data. Maintain strong vendor and stakeholder relationships. Support national strategies and share best practices to advance organizational goals. Attend required educational programs and maintain compliance with standards. Employee understands and demonstrates the importance of satisfying the needs of the customer/patient by interacting with him/her in a friendly and caring way, being attentive to the customer's needs, both psychologically and physically, and by taking the initiative to maintain communication with the customer in order to provide a secure and pleasant experience. It is understood that this lists typical duties for the classification and is not to be considered inclusive of all duties which may be assigned. EDUCATION: Required: Bachelor's Degree in healthcare related field. Registered Nursing Degree. Preferred: Background in clinical, business, or supply chain-related field. Preferred Certifications: CVAHP, CMRP or similar. Required: Project Management certification within 2 years of hire. EXPERIENCE: Required: 5+ years of experience in a clinical setting with project management and performance/process improvement responsibilities. Experience with healthcare data, project management tools, and Microsoft Office Suite required. Preferred: Vendor relationship management; product evaluation or committee participation. PHYSICAL DEMANDS: • Routine office duties; primarily standing, walking, reaching, and stooping., • Requires light to moderate physical effort., • Frequently lift up to 15 lbs.; occasionally lift up to 25 lbs. EXPOSURE CATEGORY: Category II: Tasks involve no exposure to blood, body fluids, or tissues, but may require performing unplanned Category I tasks. Job Posted by ApplicantPro

Job DescriptionKeep Buck Mason Running Smooth as a Stock Coordinator! Are you the behind-the-scenes hero who keeps everything running smoothly? As a Stock Coordinator at Buck Mason, you’ll manage our inventory to ensure the sales floor is fully stocked and ready for customers.Responsibilities: • Customer Care: Greet customers warmly, listen to their needs, and provide personalized styling tips., • Product Expert: Stay ahead of the game with a deep knowledge of fashion history and the latest trends so you can guide our customers to their perfect outfit. Know our products inside and out, from fabrics to fit, so you can answer any question like a pro., • Sales Star: Meet and exceed individual sales targets and contribute to store goals., • Store Upkeep: Make our store look as good as our clothes – set up displays that turn heads and keep appearances on point., • Build a posse of loyal customers by getting to know their likes, dislikes, and style goals inside and out.Required Skills:, • 0+ years of experience in the retail or service industryCharming as all get-out – you know how to make customers feel like VIPs., • A knack for personal style that's sharper than a tailor's needle., • Thrive in a fast-paced environment and can juggle customer needs like a boss., • Attention to detail is your middle name – you'll spot a loose thread from a mile away., • Can rock a POS system and handle basic computer tasks with ease., • Love being part of a team and keeping the vibe positive and fun., • Sales skills that could sell ice to a polar bear – meeting targets is just another day at the office., • Work occurs on a variable schedule which could include early mornings, mornings, afternoons, evenings, late nights or overnights as well as weekends and holidays.Here at Buck Mason, we're all about transparency and fairness, especially when it comes to compensation. While the base salary range for this role is $16-$20 per hour, your total compensation package will also include commission of 2% of your individual sales.Founded in 2013 by Sasha Koehn and Erik Allen Ford, Buck Mason makes simplified clothing for the modern man. At the heart of everything we do is the unclouded California ethos of quality, restraint, and integrity. We take iconic pieces and reconstruct them in hard-wearing fabrics, with timeless details, and the perfect fit. Our goal is to offer fashion that is less complicated, building pared-down essentials that live beyond a single season. With its corporate offices headquartered in Los Angeles, Buck Mason's retail footprint extends from sea to sea, through e-commerce and brick-and-mortar locations in Los Angeles, San Francisco, New York, Brooklyn, and more. Join us at Buck Mason, where style meets substance, and every team member plays a vital role in our success. Ready to make your mark? Apply now! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Key Responsibilities Communicate with clients regarding travel inquiries and requests Provide guidance on travel options, timelines, and next steps Support reservation coordination and follow-up communication Ensure accuracy of client information and travel details Deliver high-quality service

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. Ability to listen to and understand customer needs.

Location 140 Cooper Ave, Tonawanda, NY, 14150, United States.Description Requirements Summary.

A range of mental health services to assist you in managing daily life. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred. Excellent customer service and relationship management sk

W - Responsibilities: Own the customer service experience at checkout while ensuring store cleanliness and stock replenishment.

Customer Service Representative - Used Auto Parts Counter Person. If you enjoy working with customers, this is the position for you!. Handle incoming calls and emails from customers inquiring about selling their vehicles.

Logistics Customer Service Representative. Our mission is to provide our customers with the best possible warehousing and transportation services while maintaining competitive and fair prices. Communicate daily with customer to ensure all finished goods shipments are done to meet third party custome

Generous Hourly Pay / Flexible work / Medical-Dental-Vision-Life-Disability / Retirement plan / 33 days of combined PTO / WFH expense reimbursement - As a Customer Service Agent at Riverside Insights, you will: Assist customers with inquiries and concerns regarding our products and services; Provide

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Customer Service Representative Responsibilities:.

There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Retail and customer service experience. Customer Service Representative.

Up to $60,000-yr / Health-Dental-Vision-Life-AD&D-Disability / HSA-FSA / Tuition reimbursement / Wellness program / EAP - As a Customer Support Representative, you will: Provide exceptional customer service by answering incoming calls and resolving customer inquiries; Listen attentively and empathet

Waste Connections - - Responsibilities: Answering customer calls and processing customer orders for new service, discontinuance, or changes in service; Accepting payments from customers and updating customer account information; Researching customer billing inquiries; Interacting with customers and

Competitive Pay / Third shift with start times between 9:00 PM and 12:30 AM ET / Equipment provided / Career growth pathways and continuous training - As an Overnight Customer Service Rep, you will: Provide exceptional customer service to clients by responding to inquiries and resolving issues in a

Home Depot - - Responsibilities: Become the frontline support to drive Pro customer sales and service at Home Depot Halfmoon.

Dollar Tree - - Responsibilities: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the store well-stocked, and recover merchandise; Maintain the cleanliness throughout the

DOE / Comprehensive health & welless benefits / Generous PTO / Equity Eligibility - As a Customer Support Specialist, you will: Provide exceptional customer service by responding to inquiries and resolving issues through various channels such as phone, email, and chat; Utilize product knowledge and

Home Depot - - Responsibilities: Provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance; Learn about products using our tools, and provide information to customers in order to sell an entire project; Greet, qualify, recommend and close every cu

Customer Service Associates are responsible for providing customer service, handling transactions, stocking shelves, organizing merchandise, assisting customers with finding products, processing returns, helping with photo printing services, assisting with online order pickups, and maintaining store

Cashiers and Customer Service Associates are responsible for providing friendly customer service, processing transactions accurately, assisting with returns and exchanges, handling store credit and gift cards, helping customers with online order pickups, assisting with self-checkout machines, and ma

FedEx is seeking Retail Customer Associates to work in FedEx Office retail locations assisting customers with shipping services, printing services, and business service solutions. FedEx is seeking Retail Customer Associates to work in FedEx Office retail locations assisting customers with shipping s

ALDI is seeking Customer Service Associates to work as Cashiers and Stockers supporting daily store operations in a fast-paced grocery store environment. Employees are responsible for scanning items quickly and accurately, handling cash and card transactions, stocking shelves, rotating inventory, un

The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively dri